Cost Accounting Manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We’re looking for a Director Supply Chain to join the team and focus on growing our own Grocery Store “tMart”. THis role is critical leadership role at the core of tMart UAE's business performance. This position owns both Demand Planning (DP) and Supply Chain (SC), ensuring seamless integration between forecasting, inventory management, warehouse operations, transportation, and network optimization.</p><br><p>The role is responsible for maximizing product availability while optimizing inventory, transportation costs, working capital, and overall profitability. As a key member of the UAE leadership team, the successful candidate will proactively design scalable supply chain solutions, drive operational excellence, and lead innovation initiatives that directly impact GMV growth, free cash flow, and customer experience.</p><br><p><strong>Demand Planning &amp; Inventory Management</strong></p><br><ul><li><p>Own end-to-end demand forecasting accuracy across all categories and channels.</p><br></li><li><p>Drive product availability as the primary business metric through optimized forecasting and replenishment strategies.</p><br></li><li><p>Manage inventory health and Days on Hand (DOH) targets across warehouses and stores.</p><br></li><li><p>Optimize stock allocation across stores and distribution centers.</p><br></li><li><p>Lead forecasting enhancement initiatives through advanced analytics, AI, and Intelligent Demand Planning (IDP) tools.</p><br></li><li><p>Balance service levels, inventory investment, and waste reduction to maximize profitability.</p><br></li><li><p>Partner closely with Commercial, Operations, and Inventory teams to anticipate business needs and proactively plan capacity and stock requirements.</p><br></li></ul><p><strong>Supply Chain Network &amp; Logistics</strong></p><br><ul><li><p>Own the design, optimization, and performance of the UAE supply chain network</p><br></li><li><p>Optimize transportation flows, routes, network design, truck utilization, and contract structures.</p><br></li><li><p>Identify opportunities to reduce logistics costs while improving service levels and fill rates.</p><br></li><li><p>Lead warehouse and network optimization projects, incorporating automation and industry best practices.</p><br></li><li><p>Proactively map and implement new operational flows and processes as the business scales.</p><br></li></ul><p><strong>Warehouse Operations &amp; Inventory Accuracy</strong></p><br><ul><li><p>Serve as the primary point of contact for warehouse and transportation 3PL partners.</p><br></li><li><p>Monitor and improve key contractual KPIs including:</p><br><ul><li><p>On-Time Delivery</p><br></li><li><p>Damage Rates</p><br></li><li><p>Service Compliance</p><br></li><li><p>Cost Efficiency</p><br></li></ul></li><li><p>Maintain inventory accuracy targets through robust reconciliation processes between warehouse systems and operational platforms.</p><br></li><li><p>Oversee cycle count programs and inventory controls across all distribution centers and across all tMart stores.</p><br></li><li><p>Drive SOP compliance and continuous improvement initiatives across supply chain functions.</p><br></li><li><p>Ensure optimal space utilization, stock positioning, and inventory valuation management.</p><br></li></ul><p><strong>Process Excellence &amp; Business Transformation</strong></p><br><ul><li><p>Develop, implement, and continuously improve SOPs across supply chain processes including:</p><br></li><li><p>Lead supply chain innovation initiatives leveraging technology, automation, and data-driven decision making.</p><br></li><li><p>Introduce external best practices to improve scalability, productivity, and operational efficiency.</p><br></li><li><p>Build proactive planning capabilities that anticipate future business needs rather than reacting to operational challenges.</p><br></li></ul><p><strong>Leadership &amp; Stakeholder Management</strong></p><br><ul><li><p>Lead and develop Supply Chain and Distribution Center Teams</p><br></li><li><p>Build a high-performing organization with clear accountability, ownership, and succession planning.</p><br></li><li><p>Establish and deliver shared OKRs across functions.</p><br></li><li><p>Lead executive-level business reviews and strategic discussions with senior stakeholders and external partners.</p><br></li><li><p>Drive cross-functional collaboration to improve business outcomes rather than optimize individual functions in isolation.</p><br></li></ul><br>Qualifications<br><p><strong>Experience</strong></p><br><ul><li><p>8–12+ years of experience in Demand Planning, Supply Chain, Logistics, Warehouse Operations, or Network Optimization.</p><br></li><li><p>Proven leadership experience managing multi-functional supply chain teams.</p><br></li><li><p>Experience operating within complex distribution networks involving multiple warehouses, stores, cross-docks, and third-party logistics providers.</p><br></li><li><p>Strong background in inventory management, forecasting, transportation optimization, and warehouse operations.</p><br></li><li><p>Experience leading large-scale transformation, automation, or systems implementation projects.</p><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><br><ul><li><p>Exceptional analytical and quantitative capabilities.</p><br></li><li><p>Strong business and financial acumen with understanding of P&amp;L, working capital, and cash flow drivers.</p><br></li><li><p>Ability to balance strategic thinking with hands-on execution.</p><br></li><li><p>Deep understanding of supply chain flows, inventory dynamics, and operational processes.</p><br></li><li><p>Strong stakeholder management and influencing skills.</p><br></li><li><p>Ability to lead through ambiguity and solve business-wide problems rather than functional issues alone.</p><br></li><li><p>Comfortable presenting to senior leadership and leading executive discussions.</p><br></li><li><p>High agility with data, systems, and supply chain technology platforms.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Role Overview</strong></p><br><p>We are seeking an experienced Project Controls Manager to lead and oversee all project controls functions for a major rail infrastructure project. This role will be responsible for ensuring robust planning, scheduling, cost control, risk management, and performance reporting across the full project lifecycle.</p><br><p>The successful candidate will bring extensive experience in the management of design and or construction phases of large scale rail projects, with a strong preference for High Speed Rail project exposure.</p><br><p><strong>Key Responsibilities</strong></p><br><p>• Lead the development and implementation of project controls frameworks, processes, and systems across the project<br> • Oversee planning and scheduling activities, ensuring alignment with project milestones and delivery objectives<br> • Manage cost control, budgeting, forecasting, and financial reporting<br> • Establish and monitor project KPIs, dashboards, and performance metrics<br> • Lead risk management activities, including risk identification, analysis, mitigation, and reporting<br> • Ensure effective change management and claims support in coordination with commercial teams<br> • Provide strategic oversight on progress measurement and reporting to senior stakeholders<br> • Coordinate with engineering, construction, and commercial teams to ensure integrated project delivery<br> • Ensure compliance with client, regulatory, and governance requirements<br> • Lead and mentor the project controls team</p><br><p><strong>Minimum Requirements</strong></p><br><p>• Minimum of fifteen (15) years of experience in project controls&nbsp;<br> • Proven experience in a Project Controls Manager or equivalent role on at least one project of similar size and complexity<br> • Demonstrated experience of minimum 5 years in railway projects with High Speed Rail (HSR) projects being highly preferred <br> • Strong expertise in planning, cost management, risk management, and reporting<br> • Proficiency in industry standard tools such as Primavera P6, cost management systems, and reporting platforms<br> • Experience in the Middle East, particularly the UAE, is highly advantageous</p><br><p><strong>Key Competencies</strong></p><br><p>• Strong leadership and stakeholder management skills<br> • Strategic thinking with strong analytical capability<br> • Excellent communication and reporting skills<br> • Ability to operate in a complex, multi stakeholder environment<br> • High attention to detail with a proactive approach to problem solving</p><br><br>Qualifications<br><p>• University degree in Engineering or a related discipline. A Master’s degree is preferred<br> • Chartered Engineer status or equivalent professional accreditation is highly desirable</p><br><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About this role</b></p><br><p><b>About BlackRock:</b></p><br><p>BlackRock (NYSE: BLK) provides investment management, risk management, operations, and advisory services to institutional, intermediary, and individual investors around the world. BlackRock seeks to better serve clients by anticipating and responding to changes and advancements in the investment industry and capital markets, and continually aims to broaden and deepen its investment and risk management capabilities. Our commitment to analytical and investment excellence is anchored in a culture that places clients’ interests first. We exclusively act as a fiduciary to our clients, never trading as a principal or on our own behalf.</p><br><p>Today, BlackRock serves institutional, retail, and high net worth investors in more than 100 countries. Through the efforts of over 12,000 professionals in 30 countries, we leverage our global expertise and scale to serve our clients. BlackRock is the largest publicly traded asset manager in the world, with assets under management (“AUM”) of over $5 trillion as of September 2017. For additional information, please visit the Company’s website at www.blackrock.com | Twitter: @blackrock_news | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock</p><br><p><b>Job Purpose/Background:</b></p><br><p>BlackRock is currently seeking a senior institutional and family office relationship manager based in Dubai, to take on responsibilities for the existing institutional clients in the UAE, as well as develop and manage new institutional relationships in those countries. The RM will be the central point of contact for institutional clients, which includes the following client groups: sovereign wealth funds and pension funds.&nbsp; The RM will be responsible for delivering the broad BlackRock offering including index equities, active equities, fixed income, private capital, real estate, infrastructure, and alternative assets. In doing so, he or she will lead the client dialogue with respect to BlackRock’s investment offerings, whole portfolio solutions capabilities, co-investment opportunities and product development, helping to drive business and client strategy more broadly across the countries.</p><br><p><b>Key Responsibilities:</b></p><br><p><u>Client Relationships:</u></p><br><ul><li><p>All aspects of sales coverage, including maintaining and further developing relationships</p><br></li><li><p>Facilitate strategic dialogue by understanding the client’s needs and helping our clients and prospects understand industry trends and geopolitical developments</p><br></li><li><p>Host client meetings with senior leaders of the firm</p><br></li><li><p>Visit senior representatives of UAE prospects and clients</p><br></li><li><p>Contribute to account planning on Strategic clients, follow-up on commercial growth and budgeting, directly own some senior client relationship</p><br></li></ul><p><u>UAE Team responsibilities:</u></p><br><ul><li><p>Lead by example incorporating the BlackRock Principles and the firm DEI approach</p><br></li><li><p>Work with colleagues to nurture junior talent and mentor the leaders of tomorrow</p><br></li><li><p>Empower team members to achieve their goals and those of the firm</p><br></li></ul><p><u>Country strategy:</u></p><br><ul><li><p>Support Middle East senior management in refining and developing the vision for BlackRock's UAE business, and ensure an integrated client experience across products and solutions;</p><br></li><li><p>Drives continuous growth of the business in line with strategic priorities.</p><br></li><li><p>Work closely with the regional COO to ensure sound operational set-up</p><br></li><li><p>Contributing to the firm's regional &amp; global business strategy, with the overarching agenda of growing both the overall business as well as UAE position within it</p><br></li><li><p>Drive the ongoing development and refinement of BlackRock’s product offering, market activities, and sales and marketing strategy; this includes the continued development of a strong client portfolio and a diversified book of business across multiple sub-segments</p><br></li><li><p>Work with all distribution channels to help build plans to exceed NNBF and NNB targets</p><br></li></ul><p><b>Knowledge/Experience: </b></p><br><p>English and Arabic speaker with existing senior level relationships with Institutional Clients in the UAE</p><br><p><u>Qualifications and Experience:</u></p><br><ul><li><p>Strong academic qualifications</p><br></li><li><p>A deep understanding of capital markets, gained in asset and/or wealth management, investment banking, the insurance sector, and/or related segments of the financial services industry;</p><br></li><li><p>Ability and willingness to demonstrate strong sense of ownership towards delivering to clients</p><br></li></ul><p><b>Key Competencies for Success:</b><br><u>Commercial Acumen and Entrepreneurial Spirit:</u></p><br><ul><li><p>This will be an ambitious, results-driven individual, prepared to roll up his/her sleeves and operate very actively in the firm;</p><br></li><li><p>The successful candidate will have a track record of working closely with senior contacts at clients, be it in an advisory or a business development capacity and have experienced the investment business throughout different cycles. He or she will understand the structures, decision-making and thought processes of different clients and therefore advise not only on existing products but also on structuring client-specific solutions; and</p><br></li><li><p>He or she will be a pro-active self-starter with the ability to work under pressure, multi-task and prioritise.</p><br></li></ul><p><u>Communication and Influencing Skills:</u></p><br><ul><li><p>The ability to articulate complex investment processes to a diverse client audience is critical; and</p><br></li><li><p>He or she will be a good listener with strong communication skills, applied internally and externally to information gathering, influencing and negotiating</p><br></li></ul><p><u>Collaboration and Partnership:</u></p><br><ul><li><p>BlackRock's culture is fast-paced and highly collaborative, and it is therefore imperative that this person possesses a strong team-orientation, finds it easy to establish rapport/build lasting relationships, and engages actively with the broader business, at all levels, rather than work in isolation;</p><br></li><li><p>The ability to build trust and momentum with his/her team and colleagues, with a shared sense of purpose</p><br></li></ul><p><b>Our benefits</b></p><br><p>To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.</p><br><p><b>Our hybrid work model</b></p><br><p>BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.</p><br><p><b><br>Guidance on AI use for candidates</b></p><br><br><p>At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided <span><b>guidance</b></span>&nbsp;on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.<br></p><br><br><p><b>About BlackRock</b></p><br><br><p>At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.&nbsp; Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.</p><br><br><p>This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.</p><br><br><p>To learn more about BlackRock, please visit <span><u>Careers.BlackRock.com</u></span>. We also encourage you to get to know us on <span><u>LinkedIn</u></span>, <span><u>Instagram</u></span>, <span><u>YouTube</u></span>, <span><u>X</u></span>, and <span><u>TikTok</u></span>.</p><br><br><p><span>BlackRock is proud to be an Equal Opportunity Employer.&nbsp; We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><p>&nbsp;</p><ul><li>The Sales Coordinator serves as the central coordination point for the sales function, directly supporting the Head of Sales. The role is pivotal in managing workflows between departments, maintaining sales processes, and organizing team events to ensure operational efficiency. A critical focus is on the administration of AI agents within the sales team, ensuring they are successfully adopted and maintained for maximum value. The position also involves providing executive support to the Head of Sales, allowing the team to concentrate on customer engagement, pipeline advancement, and achieving commercial growth targets.</li></ul><p>&nbsp;</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>&nbsp;</p><p>AI Management</p><p>&nbsp;</p><ul><li>Administer the sales team's AI agents, including access, knowledge inputs, process updates, output monitoring, issue escalation, and enhancement coordination.</li><li>Drive effective team usage of AI tools, provide user guidance, gather feedback, and monitor adoption, output quality, and productivity benefits.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>Process and Workflow Coordination</p><p>&nbsp;</p><ul><li>Ensure sales-related workflows across Pricing, Credit, Operations, Finance, Contract Origination, and Customer Service progress efficiently, with actions, approvals, and deliverables completed within agreed timelines.</li><li>Maintain accurate, current, and practical sales SOPs that support consistent execution, clear accountability, and continuous process improvement.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>Governance and Reporting</p><p>&nbsp;</p><ul><li>Maintain action trackers, process dashboards, meeting records, and management reports that provide timely visibility of priorities, risks, and overdue actions.</li></ul><p>&nbsp;</p><p>Team Events and Administration</p><p>&nbsp;</p><ul><li>Coordinate sales meetings, workshops, customer events, recognition activities, and team engagement initiatives within agreed plans and budgets.</li><li>Coordinate onboarding, training schedules, leave visibility, internal communications, document control, and other day-to-day team requirements.</li></ul><p>&nbsp;</p><p>Executive Support</p><p>&nbsp;</p><ul><li>Provide confidential coordination support to the Head of Sales through diary and meeting management, agenda preparation, correspondence support, follow-up tracking, and management of priority actions.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Proficiency in AI tools and daily application in work processes.</li><li>Excellent interpersonal, negotiation, and leadership skills.</li><li>Strong presentation and communication abilities.</li><li>Ability to manage multiple competing priorities effectively.</li></ul><p>&nbsp;</p><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>University graduate in Business, Marketing, Operations, or a related field preferred.</li><li>Experience with AI agent development and daily use.</li><li>High proficiency in Co-pilot, Co-pilot Studio, PowerBI, Power Apps, MS Office, and CRM tools.</li><li>Fluent in English, with Arabic as an advantage.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Develop and execute the sales strategy for refrigeration equipment/solutions, coldroom and air-conditioning and fit-out projects, in line with annual revenue and margin targets.</li><li>Identify, qualify, and convert leads across supermarkets, hypermarkets, F&amp;B chains, hotels, restaurants, cold storage/logistics operators, and commercial developers.</li><li>Build and manage relationships with consultants, MEP contractors, architects, and main contractors to secure specification and tender inclusion.</li><li>Prepare and present technical-commercial proposals, cost estimates, and BOQs for refrigeration installations and interior fit-out works.</li><li>Lead the full sales cycle: prospecting, site visits, technical scoping, quotation, negotiation, contract closure, and handover to the project/operations team.</li><li>Coordinate with design, engineering, procurement, and project teams to ensure quotes are accurate, deliverable, and competitively priced.</li><li>Monitor market trends, competitor activity, and pricing across both refrigeration and fit-out sectors to inform strategy.</li><li>Represent the company at trade exhibitions, client meetings, and industry events (e.g. Gulfood Manufacturing, The Big 5) to generate leads and brand visibility.</li><li>Maintain accurate pipeline, forecasts, and client records in the CRM; deliver regular sales performance reports to senior management.</li><li>Mentor and provide guidance to junior sales/business development staff, where applicable.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Sales &amp; Business Development</b></p><ul><li>Proven track record in B2B sales and business development, ideally within refrigeration, HVAC/air-conditioning, MEP, or interior fit-out sectors</li><li>Demonstrated experience developing and executing sales strategies against revenue and margin targets</li><li>Strong lead generation, qualification, and conversion skills across a mixed customer base (retail, F&amp;B, hospitality, cold storage/logistics, commercial developers)</li><li>Full sales-cycle ownership: prospecting, site visits, technical scoping, quotation, negotiation, and contract closure</li></ul><p><b>Technical &amp; Commercial Acumen</b></p><ul><li>Working knowledge of refrigeration/coldroom systems, air-conditioning, and fit-out/construction processes</li><li>Ability to prepare technical-commercial proposals, cost estimates, and BOQs</li><li>Comfortable coordinating with design, engineering, procurement, and project/operations teams to ensure proposals are accurate and deliverable</li><li>Understanding of tender and specification processes within the construction/MEP industry</li></ul><p><b>Relationship &amp; Stakeholder Management</b></p><ul><li>Experience building and managing relationships with consultants, MEP contractors, architects, and main contractors to secure specification and tender inclusion</li><li>Strong client relationship management and consultative selling skills</li><li>Comfortable representing the company at trade exhibitions and industry events (e.g. Gulfood Manufacturing, The Big 5)</li></ul><p><b>Commercial &amp; Analytical</b></p><ul><li>Market and competitor analysis skills across refrigeration and fit-out sectors</li><li>CRM proficiency for pipeline management, forecasting, and reporting</li><li>Strong reporting discipline — comfortable presenting sales performance to senior management</li></ul><p><b>Leadership &amp; Soft Skills</b></p><ul><li>Team leadership/mentoring experience, or readiness to guide junior sales/BD staff</li><li>Excellent negotiation, presentation, and communication skills</li><li>Self-driven, target-oriented, and able to manage a complex, technical sales pipeline independently</li></ul><p><b>Experience &amp; Qualifications (typical expectations)</b></p><ul><li>Bachelor's degree in Engineering (Mechanical/MEP), Business, or related field</li><li>Min 5+ years of relevant B2B sales experience, ideally in the UAE/GCC market, with sector exposure to refrigeration, cold chain, HVAC, or fit-out/construction</li><li>Valid UAE driving licence and willingness to travel for site visits and client meetings</li></ul><p><br></p></div>

<ul><li><p>Lead and manage electrical construction activities for power infrastructure projects, including substations, transformers, switchgear, transmission and associated electrical systems.</p></li><li><p>Plan, coordinate, and supervise electrical installation activities in accordance with approved drawings, specifications, method statements, ITPs, project schedules, and contractual requirements.</p></li><li><p>Manage electrical site teams, engineers, supervisors, technicians, subcontractors, and specialist vendors.</p></li><li><p>Coordinate with construction, civil, engineering, planning, procurement, QA/QC, HSE, testing and commissioning teams to ensure smooth project execution.</p></li><li><p>Review electrical drawings, single-line diagrams, cable schedules, equipment layouts, specifications, method statements, and technical submissions before commencement of works.</p></li><li><p>Ensure proper installation, termination, testing, and commissioning of electrical equipment and systems.</p></li><li><p>Monitor project progress against approved schedules and implement corrective and recovery actions where required.</p></li><li><p>Ensure availability and efficient utilization of manpower, materials, tools, equipment, and other resources required for electrical works.</p></li><li><p>Coordinate procurement, inspection, delivery, storage, and installation of electrical equipment and materials.</p></li><li><p>Supervise installation of transformers, switchgear, GIS/AIS equipment, protection systems, control panels, cables, earthing systems, lighting, auxiliary systems, and related electrical infrastructure.</p></li><li><p>Coordinate with testing and commissioning teams for pre-commissioning checks, functional testing, protection testing, energization, and handover activities.</p></li><li><p>Ensure electrical works comply with approved designs, project specifications, UAE authority requirements, applicable standards, and client requirements.</p></li><li><p>Coordinate with clients, consultants, utility authorities, and other stakeholders for inspections, approvals, technical clarifications, and resolution of site issues.</p></li><li><p>Review and approve subcontractor work plans, method statements, shop drawings, inspection requests, and technical documentation as applicable.</p></li><li><p>Monitor subcontractor performance, productivity, workmanship, resource deployment, and compliance with project requirements.</p></li><li><p>Ensure all electrical activities are executed in accordance with approved HSE procedures, risk assessments, and safe working practices.</p></li><li><p>Identify technical, construction, procurement, and interface risks and implement appropriate mitigation measures.</p></li><li><p>Conduct regular site inspections to verify progress, quality, installation practices, and compliance with approved requirements.</p></li><li><p>Coordinate resolution of RFIs, technical queries, non-conformances, design changes, and site coordination issues.</p></li><li><p>Monitor electrical quantities, variations, additional works, and material consumption and support the commercial team in contractual matters.</p></li><li><p>Prepare and review daily, weekly, and monthly progress reports and provide updates to project management.</p></li><li><p>Ensure completion of testing, commissioning, snagging, as-built documentation, O&M manuals, and final handover requirements.</p></li><li><p>Drive continuous improvement, productivity, cost control, and timely completion of electrical works.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering; a relevant postgraduate qualification or professional certification will be an advantage.</p></li><li><p>Typically 10–15 years of relevant experience in electrical construction and project execution, preferably within power transmission, substations, or major EPC projects.</p></li><li><p>Strong hands-on experience in substation and transformer projects is highly preferred.</p></li><li><p>Experience in electrical installation, testing, commissioning, energization, and handover of power infrastructure projects.</p></li><li><p>Strong knowledge of HV/EHV electrical systems, transformers, switchgear, protection and control systems, cables, earthing, and auxiliary systems.</p></li><li><p>Experience in managing electrical subcontractors, site teams, vendors, and multidisciplinary project interfaces.</p></li><li><p>Knowledge of construction planning, project schedules, resource management, QA/QC, HSE, and project documentation.</p></li><li><p>Ability to interpret electrical drawings, SLDs, equipment layouts, cable schedules, specifications, and technical documents.</p></li><li><p>Knowledge of applicable IEC standards, UAE regulations, utility requirements, and electrical safety practices.</p></li><li><p>UAE/GCC experience and exposure to utility approvals such as DEWA, TRANSCO/TAQA, or equivalent authorities will be an advantage.</p></li><li><p>Strong leadership, communication, coordination, negotiation, and problem-solving skills.</p></li><li><p>Proficiency in MS Office and relevant project planning/documentation tools.</p></li><li><p>Ability to manage multiple priorities and deliver electrical works within required timelines, quality standards, safety requirements, and budgets.</p></li></ul><p>Preferred Experience</p><ul><li><p>Extra-high-voltage/high-voltage substation construction experience.</p></li><li><p>Experience with transformers, GIS/AIS switchgear, protection and control, SCADA, electrical testing, and commissioning.</p></li><li><p>Experience with major EPC contractors, utilities, transmission/distribution projects, or large-scale power infrastructure.</p></li><li><p>Experience handling client/consultant inspections, authority approvals, energization, and final project handover.</p></li><li><p>UAE/GCC project experience with relevant utility and authority approvals is highly desirable.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

<ul><li><p>Lead and manage overall store and warehouse operations for power project sites.</p></li><li><p>Plan and coordinate receipt, inspection, storage, preservation, issuance, and dispatch of materials and equipment.</p></li><li><p>Ensure timely availability of electrical, civil, mechanical, MEP, consumable, and project-specific materials as per construction requirements.</p></li><li><p>Establish and maintain effective material control systems to ensure accurate inventory and traceability.</p></li><li><p>Receive materials against approved purchase orders, delivery notes, material requisitions, and project documentation.</p></li><li><p>Coordinate with Procurement, Construction, Planning, QA/QC, Engineering, and Finance teams for material requirements and deliveries.</p></li><li><p>Verify quantities, specifications, part numbers, and physical condition of materials received.</p></li><li><p>Coordinate with QA/QC for inspection and approval of materials before acceptance and use.</p></li><li><p>Ensure proper identification, tagging, segregation, and storage of materials according to their type and usage.</p></li><li><p>Maintain appropriate storage and preservation conditions for sensitive electrical and technical equipment.</p></li><li><p>Manage material issuance against approved material requests and ensure proper authorization and documentation.</p></li><li><p>Monitor stock levels and initiate replenishment requests to avoid shortages or project delays.</p></li><li><p>Track critical and long-lead items and coordinate with Procurement and Project teams to ensure timely delivery.</p></li><li><p>Maintain accurate records of material receipts, issues, returns, transfers, damages, shortages, and excess materials.</p></li><li><p>Conduct regular physical stock verification and periodic cycle counts and reconcile discrepancies.</p></li><li><p>Investigate inventory variances and implement corrective actions to minimize losses and wastage.</p></li><li><p>Monitor slow-moving, surplus, obsolete, and damaged materials and coordinate appropriate disposal or transfer.</p></li><li><p>Ensure proper handling, preservation, and storage of cables, transformers, switchgear, electrical equipment, tools, spare parts, and other power-project materials.</p></li><li><p>Manage material transfers between warehouses, project sites, and other locations as required.</p></li><li><p>Coordinate with logistics teams for transportation, loading, unloading, and safe movement of materials.</p></li><li><p>Ensure compliance with project specifications, company procedures, quality requirements, and HSE standards.</p></li><li><p>Implement appropriate housekeeping, stacking, access control, fire prevention, and material-handling practices within warehouse and storage areas.</p></li><li><p>Supervise storekeepers, material controllers, warehouse staff, and other store personnel.</p></li><li><p>Allocate responsibilities, monitor performance, and ensure adequate staffing and productivity.</p></li><li><p>Train store personnel on inventory procedures, documentation, material handling, and safety requirements.</p></li><li><p>Develop and maintain store procedures, inventory controls, and documentation systems.</p></li><li><p>Prepare daily, weekly, and monthly inventory and material movement reports for project management.</p></li><li><p>Monitor inventory value, consumption, wastage, and material utilization against project requirements.</p></li><li><p>Support project audits and ensure availability of complete material records and supporting documentation.</p></li><li><p>Assist the commercial and project teams in tracking material costs, variations, excess materials, and material-related claims.</p></li><li><p>Ensure proper project close-out, including reconciliation and handover of surplus, unused, and returnable materials.</p></li><li><p>Drive continuous improvement in inventory accuracy, material availability, storage efficiency, and cost optimization.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Materials Management, Business Administration, Engineering, or a related discipline.</p></li><li><p>Typically 8–12 years of relevant experience in stores, warehouse, inventory, or materials management, preferably within power, EPC, infrastructure, or construction projects.</p></li><li><p>Proven experience managing project stores and warehouses for large-scale power or infrastructure projects.</p></li><li><p>Strong knowledge of electrical, civil, mechanical, and construction-related materials and equipment.</p></li><li><p>Experience in managing material receipt, inspection, preservation, issuance, inventory control, and reconciliation.</p></li><li><p>Strong understanding of inventory management, material coding, stock control, and warehouse procedures.</p></li><li><p>Experience handling high-value and sensitive electrical equipment such as transformers, switchgear, cables, panels, and associated accessories will be an advantage.</p></li><li><p>Knowledge of ERP-based inventory and warehouse management systems; experience with SAP or similar ERP systems is preferred.</p></li><li><p>Strong understanding of material documentation including Purchase Orders, Delivery Notes, Material Receipt Notes, Material Requisitions, Material Issue Notes, and Stock Transfer Notes.</p></li><li><p>Experience coordinating with Procurement, Logistics, QA/QC, Construction, Planning, Finance, and Project Management teams.</p></li><li><p>Strong analytical, organizational, leadership, and problem-solving skills.</p></li><li><p>Good knowledge of HSE requirements related to warehouse operations, material handling, storage, and lifting activities.</p></li><li><p>Proficiency in MS Office, particularly Excel, and inventory management systems.</p></li><li><p>UAE/GCC project experience is preferred.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience with major EPC contractors, power utilities, substations, transmission/distribution projects, or large infrastructure developments.</p></li><li><p>Experience managing stores for HV/EHV power projects and substation construction.</p></li><li><p>Familiarity with UAE project requirements, logistics processes, and authority/client procedures.</p></li><li><p>Experience in project material reconciliation, surplus material management, and project close-out.</p></li><li><p>Strong experience in managing multiple project stores, subcontractor materials, and centralized warehouse operations.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

<ul><li><p>MEP Project Execution</p><ul><li><p>Assist in planning, coordinating, and monitoring MEP installation activities at project sites.</p></li><li><p>Coordinate mechanical, electrical, plumbing, HVAC, firefighting, and associated MEP works as applicable to the project.</p></li><li><p>Review approved drawings, specifications, method statements, material submittals, and project requirements.</p></li><li><p>Coordinate with MEP engineers, supervisors, subcontractors, consultants, and other project disciplines to ensure smooth execution.</p></li><li><p>Monitor site progress against project schedules and support timely completion of MEP activities.</p></li><li><p>Ensure MEP works are executed in accordance with approved drawings, specifications, project standards, and applicable authority requirements.</p></li><li><p>Identify site constraints, technical issues, and material requirements and coordinate appropriate solutions.</p></li><li><p>Support inspection, testing, pre-commissioning, and commissioning activities.</p></li><li><p>Coordinate with QA/QC teams for inspections, approvals, and closure of observations and NCRs.</p></li></ul><p>Store & Material Management</p><ul><li><p>Manage day-to-day site store activities, including receipt, inspection, storage, issuance, and preservation of MEP, civil, and electrical materials.</p></li><li><p>Verify materials against LPOs, delivery notes, approved material submittals, drawings, and purchase requirements.</p></li><li><p>Maintain accurate inventory records, bin cards, ERP entries, and material movement documentation.</p></li><li><p>Ensure materials are issued only against approved Material Requisitions (MR) and maintain complete traceability.</p></li><li><p>Maintain documentation including GRNs, MRs, MIRs, delivery challans, test certificates, inspection records, and return notes.</p></li><li><p>Ensure proper stacking, segregation, identification, and preservation of materials.</p></li><li><p>Monitor minimum and maximum stock levels and coordinate replenishment requirements with procurement and project teams.</p></li><li><p>Maintain segregation of approved, rejected, surplus, damaged, and returnable materials.</p></li><li><p>Conduct periodic physical stock verification and reconcile inventory with system records.</p></li><li><p>Ensure proper storage and preservation of sensitive MEP and electrical equipment, cables, fittings, tools, and consumables.</p></li><li><p>Coordinate with QA/QC to ensure materials are inspected and approved before release for installation.</p></li></ul><p>Project Coordination</p><ul><li><p>Coordinate with procurement and planning teams to ensure timely availability of materials as per project schedules.</p></li><li><p>Work closely with MEP engineers and construction teams to understand upcoming material requirements.</p></li><li><p>Coordinate with subcontractors and suppliers regarding material deliveries and site requirements.</p></li><li><p>Support preparation of material status reports, inventory reports, MEP progress reports, and project dashboards.</p></li><li><p>Assist in resolving material shortages, delivery delays, and site coordination issues.</p></li><li><p>Participate in project coordination meetings and provide updates on MEP and material status.</p></li></ul><p>HSE & Quality</p><ul><li><p>Ensure compliance with company, project, client, and UAE HSE requirements.</p></li><li><p>Maintain safe working and storage practices for MEP and construction materials.</p></li><li><p>Ensure proper handling, lifting, transportation, and storage of heavy and sensitive equipment.</p></li><li><p>Support implementation of approved method statements, risk assessments, ITPs, and quality procedures.</p></li><li><p>Coordinate with HSE and QA/QC teams to close safety and quality observations.</p></li><li><p>Maintain good housekeeping and safe access within MEP work areas and site stores.</p></li></ul><p>Team Management</p><ul><li><p>Supervise MEP supervisors, storekeepers, helpers, and other assigned personnel as required.</p></li><li><p>Allocate daily activities and monitor team performance and productivity.</p></li><li><p>Train store personnel on material handling, documentation, inventory control, and safety procedures.</p></li><li><p>Ensure compliance with company procedures and project requirements.</p></li><li><p>Support performance monitoring and development of team members.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualifications</p><ul><li><p>Diploma or Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, MEP Engineering, Civil Engineering, Logistics, Supply Chain, or a related discipline.</p></li><li><p>Additional certification in MEP, Stores, Inventory Management, Supply Chain, or Project Management will be an advantage.</p></li></ul><p>Experience</p><ul><li><p><strong>8–12 years of relevant experience</strong> in MEP construction, project execution, site stores, material management, or infrastructure projects.</p></li><li><p>Experience in <strong>power projects, substations, electrical infrastructure, EPC, or large-scale construction projects</strong> is preferred.</p></li><li><p>Strong experience in handling MEP/electrical materials and site store operations.</p></li><li><p>UAE/Dubai project experience is preferred.</p></li><li><p>Experience with <strong>DEWA, TRANSCO, or similar utility projects</strong> will be an advantage.</p></li><li><p>Candidates with combined <strong>MEP and project-store/material management experience</strong> are preferred.</p></li></ul><p>Technical Skills</p><ul><li><p>Good knowledge of MEP systems and construction activities.</p></li><li><p>Understanding of electrical, mechanical, plumbing, HVAC, firefighting, and associated MEP materials.</p></li><li><p>Knowledge of power/substation project materials will be an advantage.</p></li><li><p>Strong understanding of material receipt, inspection, storage, preservation, issuance, and reconciliation.</p></li><li><p>Knowledge of LPO, GRN, MR, MIR, delivery challans, material inspection, and test certificates.</p></li><li><p>Knowledge of inventory control, FIFO, stock reconciliation, and material traceability.</p></li><li><p>Working knowledge of ERP/SAP inventory management systems.</p></li><li><p>Proficiency in MS Excel and other MS Office applications.</p></li><li><p>Ability to read and interpret MEP drawings, specifications, BOQs, and material submittals.</p></li><li><p>Knowledge of HSE and quality requirements applicable to construction and MEP projects.</p></li></ul><p>Key Competencies</p><ul><li><p>MEP Project Coordination</p></li><li><p>Store & Inventory Management</p></li><li><p>Material Planning & Control</p></li><li><p>Team Supervision</p></li><li><p>Project Coordination</p></li><li><p>Problem Solving</p></li><li><p>Quality & HSE Awareness</p></li><li><p>Stakeholder Management</p></li><li><p>Planning & Organizing</p></li><li><p>Communication Skills</p></li><li><p>Attention to Detail</p></li></ul></li></ul><br><br><p><strong>Interview Details</strong></p><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

Role Overview<br>We are seeking experienced Private Bankers / Relationship Managers for multiple opportunities with established External Asset Managers (EAMs) based in DIFC, Dubai.<br>The successful candidates will have an established portfolio of High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients, with a strong track record of managing and growing client relationships, assets under management (AUM), and portfolio revenues. A key requirement for these opportunities is an established client book with minimum USD 50 million in liquid, transferable/portable AUM.<br>Key Responsibilities Manage, retain and grow a portfolio of HNW and UHNW private banking clients. Develop new business and increase Assets Under Management (AUM). Generate fee income and Net Interest Income (NII) from the client portfolio. Work closely with investment specialists to provide tailored portfolio and wealth-management solutions. Identify and develop new business opportunities within the target client segment. Maintain strong, long-term relationships with clients. Ensure full compliance with KYC, AML and applicable regulatory requirements.<br>Candidate Requirements Established experience within Private Banking / Wealth Management / External Asset Management. Currently operating at Private Banker, Senior Private Banker, Relationship Manager, Director, Executive Director, Managing Director, Unit Head or comparable level. Proven experience managing HNW/UHNW client relationships. Minimum USD 50M in liquid, transferable/portable AUM from established client relationships. Strong quality of client book, preferably with individual client relationships of USD 1M+. Demonstrated ability to grow AUM and generate portfolio revenue. Strong understanding of investment and wealth-management solutions. Good knowledge of KYC/AML and regulatory requirements. Stable employment history and well-established client relationships. Candidates currently working within either private banks or EAMs may be considered.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Some careers have more impact than others</p><br><br><br><p>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</p><br><br><br><p><br>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p><br>We are seeking an experienced dynamic Senior Corporate Relationship Manager to manage and grow our portfolio of clients within the Global Networking Banking (GNB) team. These are clients with unique banking requirements. As a trusted advisor, you will deliver tailored banking solutions, drive revenue growth, collaborate with other business areas and engage with clients to strengthen long-term client relationships. &nbsp;</p><br><br><br><p><br><strong>In this role, you will:</strong></p><br><br><br><p><br>• &nbsp; &nbsp;Manage a portfolio of Corporate clients which are Headquartered outside of UAE with presence in UAE to provide solutions that meet the clients banking and treasury objectives.<br>• &nbsp; &nbsp;Grow sustainable revenues from the existing customer portfolio with responsibility for cross selling and product penetration.&nbsp;<br>• &nbsp; &nbsp;Pro-actively acquiring new clients that fit into the GNB framework.&nbsp;<br>• &nbsp; &nbsp;Ensure proactive relationship building/customer contact plans and pipeline management for both existing and new customers.<br>• &nbsp; &nbsp;Assess opportunities within the marketplace and develop growth strategies which match our GNB offerings against market specific needs and work with relationship counterparts globally to provide market leading banking solutions.<br>• &nbsp; &nbsp;Devise client plans and strategies to identify sales opportunities, as well as increasing revenue for existing ones to achieve asset growth, sales or revenue targets&nbsp;<br>• &nbsp; &nbsp;Serve as an advisor to clients with regional HQs in the UAE by leveraging on our regional network.&nbsp;<br>• &nbsp; &nbsp;Monitor the client portfolio regularly and generate quality assets using appropriate risk management tools, priced appropriately for risk and within customers and HSBC's risk appetite.<br>• &nbsp; &nbsp;Establish an effective working relationship with Risk to validate the accuracy of the customer risk profile and ensure sustainable asset growth.<br>• &nbsp; &nbsp;Maintain a proactive calling programme to service clients, ensuring senior management and key stakeholders for our top tier clients are contacted regularly.<br>• &nbsp; &nbsp;Ensure a quality service for all customers by owning customer engagement, ensuring service excellence at all times, for all aspects of any customer, prospect or professional’s interaction with HSBC<br>• &nbsp; &nbsp;Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.<br>• &nbsp; &nbsp;Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures<br>• &nbsp; &nbsp;Keep abreast of developments, products and offerings from HSBC, competitors and market changes<br>• &nbsp; &nbsp;Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client&nbsp;<br>• &nbsp; &nbsp;Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.&nbsp;<br>• &nbsp; &nbsp;Communicate and adhere to HSBC policy and procedures to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise.</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><p><br>• &nbsp; &nbsp;Proven track record of growing and managing a portfolio within Corporate Banking.<br>• &nbsp; &nbsp;Experience in business development, deal origination, identifying opportunities, and successfully on-boarding of new clients.<br>• &nbsp; &nbsp;Good client network and track record in leading complex Global Payments Solutions, Credit &amp; Lending, Global Trade Solutions opportunities for large corporate customers.&nbsp;<br>• &nbsp; &nbsp;Regional experience will be an added advantage.&nbsp;<br>• &nbsp; &nbsp;Strong financial and analytical skills with good problem analysis (identifying problems, recognising important information, establishing connections and providing solutions)&nbsp;<br>• &nbsp; &nbsp;Ability to interact with customers at all levels.<br>• &nbsp; &nbsp;Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders.<br>• &nbsp; &nbsp;A collaborative team player, who can work on a self-directed basis, and balance multiple diverse priorities and stakeholders.<br>• &nbsp; &nbsp;Strong independent contributor, who is comfortable working on multiple assignments, where the teams will often be distributed across the globe and culturally diverse.<br>• &nbsp; &nbsp;Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations<br>• &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)<br>• &nbsp; &nbsp;Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years’ contract would be issued</p><br><br><br><p>You’ll achieve more at HSBC. &nbsp; &nbsp; &nbsp;</p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job description</b> </p><br><p>In Financial Accounting Advisory Services (FAAS) within Assurance, we assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function and the overall corporate governance frameworks for organizations. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching.</p><br> <p>That is how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. </p><br> <p>Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.</p><br> <p><b>The opportunity</b></p><br> <p>Having the largest geographical footprint in the MENA region, EY is perfectly placed to help the multitude of government entities, private entities and businesses change their accounting standards to the latest IFRS standards as well as internal control over financial reporting (ICFR) implementation and corporate governance framework development. We’re looking for ambitious people to help drive and support this change while learning about the intricacies of dealing with diverse clients in a challenging yet rewarding environment.</p><br> <p><b>Your key responsibilities</b></p><br> <p>As a Manager, you'll participate in and manage client engagements, contributing across various sectors. You’ll collaborate with the partner, director, senior manager and client to determine a FAAS strategy that appropriately addresses risk and manages client expectations relating to deliverables, while ensuring FAAS engagement teams understand the client's needs and expectations and that the work product is client-focused, clear, accurate, with top quality and well-presented. </p><br> <p>Timely delivery of projects in compliance with regulatory frameworks is essential, as is working with other service lines in providing an integrated service delivery. You’ll monitor performance of the team against budget as well as identify and communicate relevant trends, developments and key performance drivers relevant to the client. Business development activities and sales of new FAAS work will also be paramount in this role. </p><br> <p><b>Skills and attributes for success</b></p><br> <p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p><br> <p><b>To qualify for this role, you must have</b></p><br> <ul> <li>Flawless communication skills in English and Arabic is preferable as well</li> <li>Strong advisory (selling) mindset </li> <li>Strong technical skills and recognized cautious risk management ability</li> <li>Understanding of a client's industry and marketplace</li> <li>Strong management skills to lead teams, delegate appropriately, mentor, review performance and counsel employees</li> <li>Advanced user of Microsoft Office Suite (Word, Excel, Powerpoint etc)</li> <li>Experience of managing teams and working on 2+ engagements simultaneously</li> <li>Demonstrate team mentoring skills</li> <li>Possess advanced experience in the areas of ICFR, Corporate Governance, Board Support</li> <li>Ability to lead a team and submit deliverables in line with the agreed scope of work and clients requirements</li> <li>Must posses relevant and valid qualifications such as CIA, ACCA, CRMA, GRCP, GRCA</li> <li>At least 6 years within a Big 4 environment </li> <li>Ability and comfort level in researching client inquires and emerging issues, including regulations, industry practices and new technologies</li> <li>Flexibility and willingness to travel on short notice, as necessary</li> </ul> <p><b>Ideally, you’ll also have</b></p><br> <ul> <li>Proficiency in the Arabic language</li> <li>Experience in the MENA region</li> </ul> <p><b>What we look for</b></p><br> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p><br> <p><b>What we offer<br></b></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p><br> <ul> <li><b>Continuous learning:</b> You’ll develop the mindset and skills to navigate whatever comes next.</li> <li><b>Success as defined by you:</b> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li> <li><b>Transformative leadership:</b> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li> <li><b>Diverse and inclusive culture:</b> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li> </ul> <p><b>If you can demonstrate that you meet the criteria above, please contact us as soon as possible. </b></p><br> <p><b>The exceptional EY experience. It’s yours to build. </b></p><br> <p><b>EY | Building a better working world </b></p><br> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>An exciting opportunity to lead the operational and commercial performance of a prominent retail and lifestyle destination portfolio in Dubai. The role will be responsible for driving asset value, tenant performance, customer experience and long-term asset management strategies across multiple assets.<br><br>Client Details<br><br>Our client is a leading real estate developer and asset owner with a portfolio of high-profile retail, leisure and mixed-use destinations across Dubai. The business is known for creating world-class consumer experiences, curating best-in-class retail environments and managing landmark assets that attract both regional and international visitors.<br><br>Description<br>Lead the overall strategy and execution of operational, commercial and financial performance of a portfolio of retail and lifestyle assets.Manage asset-level P&amp;L, including budgeting, forecasting, Capex planning, and Opex optimization.Develop and implement asset management strategies to maximize revenue, profitability, and long-term value creation.Monitor tenant trading performance and collaborate with leasing teams to optimize tenant mix and enhance asset performance.Work closely with retailers and marketing teams to drive footfall, customer engagement, and sales growth.Oversee day-to-day asset operations including facilities management, security, cleaning, waste management, and health &amp; safety.Produce regular asset management reports covering financial performance, operational metrics, commercial outcomes, and strategic initiatives.Conduct market research, competitor benchmarking, and retail trade analysis to identify opportunities for growth and improvement.Partner with development and project management teams on asset enhancements, repositioning initiatives, and capital projects.Lead and develop cross-functional teams while ensuring operational excellence and best-in-class customer experiences across all assets.<br><br><br>Profile<br>Bachelor's degree in Business, Management, Economics, Real Estate, or a related discipline.15+ years of experience within retail asset management, shopping mall management, destination management, or commercial real estate.Proven experience managing large-scale retail, lifestyle, mixed-use, or destination assets.Strong understanding of retail operations, tenant performance management, tenant mix strategy and asset optimization.Demonstrated experience managing P&amp;L responsibilities, budgeting, and financial reporting.Strong stakeholder management skills with the ability to engage retailers, operators, service providers, and senior leadership.<br><br><br>Job Offer<br>Opportunity to manage a prestigious portfolio of high-profile retail and lifestyle destinations.Exposure to some of the region's most prominent real estate and retail assets.Strategic leadership role with significant influence over asset performance and value creation.Collaborative and entrepreneurial working environment.Competitive executive compensation package.Long-term career progression within a leading real estate platform.<br><br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">asset management<br> </div>

<p><strong>Company Description</strong> company headquartered in Abu Dhabi with interests across hospitality, real estate, construction, trading and investments. The Group operates through a portfolio of subsidiaries, joint ventures and associates in the UAE and selected international markets.</p><p><br></p><p><strong>Role Description</strong> The Finance Director will lead the Group’s finance, tax and treasury functions and act as a strategic partner to the CEO and Investment team. The role carries full ownership of UAE Corporate Tax and VAT compliance across the Group, oversight of cross-border tax and transfer pricing, and hands-on support to the M&amp;A team on the financial and tax structuring of investments and divestments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong><em>Financial Leadership &amp; Reporting</em></strong></p><ul><li>L<span>ead Group-wide financial reporting, IFRS consolidation, budgeting, forecasting and performance analysis.</span></li><li><span>Provide strategic financial insights to the CEO, Board and Audit Committee.</span></li><li>Oversee statutory audits and complex accounting matters, including USALI, HMA reporting, IAS 40, IFRS 9/13 and IFRS 15.</li></ul><p><strong><em>UAE Corporate Tax, VAT &amp; Transfer Pricing</em></strong></p><ul><li>O<span>wn UAE Corporate Tax, VAT and transfer pricing compliance across the Group.</span></li><li><span>Oversee tax provisioning, deferred tax, TP documentation, FTA engagements and regulatory developments.</span></li><li>Manage cross-border tax matters, treaty application, withholding tax, PE risk and profit repatriation.</li></ul><p><strong><em>M&amp;A, Investments &amp; Structuring</em></strong></p><ul><li>P<span>artner with Investment/M&amp;A teams on acquisitions, disposals, JVs and capital raising.</span></li><li>Lead financial and tax due diligence, transaction structuring and post-acquisition integration.</li><li>Review investment models, valuations and IC papers from financial and tax perspectives.</li></ul><p><strong><em>Treasury, Funding &amp; Risk</em></strong></p><ul><li>M<span>anage Group liquidity, cash flow, working capital and banking relationships.</span></li><li>L<span>ead debt financing, project/development finance, covenant monitoring and refinancing.</span></li><li>Strengthen financial controls, governance, risk management and regulatory compliance.</li></ul><p><strong><em>Team &amp; Systems</em></strong></p><ul><li>Build and lead a high-performing finance and tax function across the Group.</li><li>Drive ERP optimisation, automation, consolidation, reporting and management dashboards.</li><li>Ensure robust finance policies, delegation of authority and scalable systems supporting Group growth.</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><strong><em>Essential</em></strong></p><ul><li><strong>Qualification: </strong>Qualified Chartered Accountant (CA / ACA / FCA / CPA or equivalent).</li><li><strong>UAE Tax: </strong>Certificate in UAE Corporate Tax and UAE VAT law from a recognised body .</li><li><strong>CT Filing: </strong>Proven hands-on experience having completed and filed UAE Corporate Tax returns for at least one full tax period, including computations, elections and disclosures.</li><li><strong>Experience: </strong>15+ years of post-qualification experience, with at least 5 years in a senior finance leadership role (FD, CFO, Group Financial Controller) in the UAE/GCC.</li><li><strong>International Tax: </strong>Sound working knowledge of cross-border taxation, double tax treaties and transfer pricing principles (UAE TP rules and OECD Guidelines).</li><li><strong>Transactions: </strong>Demonstrated experience supporting M&amp;A transactions, investments and related tax structuring and due diligence.</li><li><strong>Reporting: </strong>Strong command of IFRS and group consolidation for a multi-entity, multi-sector structure.</li></ul><p><strong><em>Preferred</em></strong></p><ul><li>Experience in a diversified holding company or family office with exposure to hospitality, real estate, construction and/or trading.</li></ul>

An established regional retail organization is seeking an experienced commercial leader to drive product strategy, commercial planning, inventory optimization, and merchandising performance across a large consumer business.<br>This executive role will be responsible for shaping commercial direction, maximizing profitability, and leading cross-functional collaboration to deliver sustainable growth across multiple channels.<br>What you'll be responsible for? Developing and executing the commercial strategy across multiple product categories. Leading assortment planning, inventory optimization, and trading performance. Driving sales, profitability, stock productivity, and commercial KPIs. Leading pricing, forecasting, and in-season performance reviews. Partnering with senior leaders across Retail, Digital, Marketing, Supply Chain, and Finance. Building and developing high-performing commercial teams. Using consumer insights and market trends to influence strategic decisions.<br>What are we looking for?12+ years of progressive commercial leadership experience within large retail organizations. Strong expertise in category management, commercial planning, buying, merchandising, or related disciplines. A proven track record of leading large, high-performing teams and delivering commercial growth. Strong analytical, financial, and strategic decision-making capabilities. Experience within international consumer, lifestyle, fashion, sporting goods, or omnichannel retail environments is highly desirable. A bachelor's degree; postgraduate qualifications are an advantage.<br>Only shortlisted candidates will be contacted.

Role Description The Commercial Director is responsible for developing commercial strategies, driving revenue growth, managing key customer relationships, and identifying new business opportunities to support company objectives. Key Responsibilities Develop and implement commercial strategies and business plans. Drive revenue growth, profitability, and market expansion. Lead sales, business development, and commercial activities. Set commercial targets, KPIs, budgets, and performance objectives. Identify new markets, customers, products, and partnership opportunities. Manage key accounts and strategic customer relationships. Lead contract, pricing, proposal, and commercial negotiations. Monitor market trends, competitors, customer needs, and industry developments. Coordinate with sales, marketing, finance, operations, and other departments. Review revenue, margins, sales pipelines, forecasts, and commercial performance. Develop proposals, tenders, business cases, and commercial agreements. Identify and manage commercial risks and opportunities. Prepare commercial reports, forecasts, and recommendations for senior management. Lead, coach, and develop sales and business development teams. Improve commercial processes, customer retention, and overall business performance. Qualifications Bachelor’s degree in Business, Marketing, Finance, Economics, or a related field. Extensive experience in commercial management, sales, or business development. Strong experience in revenue growth, market expansion, and strategic planning. Proven ability in pricing, contracts, negotiations, and key account management. Strong commercial, financial, and analytical skills. Excellent leadership, communication, presentation, and negotiation abilities. Strong understanding of market research and customer development. Experience managing sales targets, budgets, forecasts, and KPIs. Proficiency in Microsoft Office, CRM, ERP, and business analytics tools. Ability to develop strong relationships with clients and business partners. Knowledge of UAE/GCC markets and business practices is preferred. Strong decision-making and problem-solving skills. Professional, strategic, proactive, and results-oriented.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a driven and commercially astute Associate Director to support the growth of our expanding real estate agency, <b>Sable &amp; Co</b>. This role is designed for a high-performing individual ready to take ownership of a defined business function while leading a dedicated team of brokers focused on a specific segment.<br><br>Reporting to the General Manager, you will play a key role in building and scaling a high-performance sales funcIon. You will lead your team while maintaining strong personal sales performance, acting as both a leader and top contributor.<br><br>This is an opportunity to take on significant responsibility within a fast-growing business, working alongside other Associate Directors to drive revenue collectively, market presence, and operational excellence.<br><br><b>Responsibilities:&nbsp;</b><br><br><b>Functional Ownership &amp; Revenue Growth</b> <br><br>• Take ownership of a defined business function (e.g. off-plan, secondary market, or another core vertical), driving strategy, pipeline, and overall revenue performance.<br><br>• Identify and execute opportunities to grow market share, improve conversion, and strengthen the commercial output of your function.<br><br><b>Geographic Team Leadership</b><br><br>• Lead and develop a team of brokers operating within a specific area of Dubai or section of the market, ensuring strong market presence, local expertise, and consistent deal flow. <br><br>• Set clear expectations, monitor performance closely, and create a high-accountability environment that drives results.<br><br><b>Sales Leadership (Player-Coach)</b><br><br>• Maintain strong personal sales performance and lead from the front in deal-making and client engagement.<br><br>• Act as the benchmark for your team, supporting brokers in improving activity levels, conversion, and deal value through hands-on coaching.<br><br><b>Business Development &amp; Client Management</b><br><br>• Drive new business through your network, partnerships, and market acIvity while building long-term relationships with clients, developers, and key stakeholders.<br><br><span><b>•&nbsp;</b>Ensure a high standard of client experience that supports repeat and referral&nbsp;</span>business.<br><br><b>Operations &amp; Collaboration</b> <br><br>• Ensure disciplined use of CRM systems and reporting tools to manage pipeline, forecasting, and performance tracking.<br><br>• Work closely with the General Manager and other Associate Directors to align on strategy, share insights, and contribute to overall business growth.<br><br><b>Brand &amp; Standards</b><br><br>• Ensure brand alignment, professionalism, and quality standards are consistently upheld across all broker activity, client interactions, and marketing output within your team, while maintaining full compliance with AML regulations and all relevant legal and regulatory requirements.<br><br><b>Market Intelligence &amp; Feedback</b><br><br>• Continuously gather and share market insights, competitor activity, and client feedback to inform pricing strategies, product positioning, and overall business decision-making.<br><br></span><br><span>Requirements• Minimum 4–6 years of experience in UAE real estate, with exposure to both off-plan and secondary markets. <br><br>• Proven track record in sales performance, with experience managing or mentoring brokers.<br><br>• Strong commercial mindset with the ability to drive revenue within a defined segment.<br><br>• Demonstrated ability to build relaIonships and generate business through personal networks.<br><br>• Confident communicator with strong negotiation and closing skills.<br><br>• Experience using real estate CRMs and digital sales tools.<br><br>• Solid understanding of Dubai real estate regulaIons, processes, and compliance (DLD, RERA).<br><br>• RERA license required.<br><br>• UAE driving license required.<br><br>• Fluent in English; additional languages are advantageous.<br><br>• Strong knowledge and understanding of AML requirements and compliance processes within the UAE real estate sector.<br><br></span><br> </div>

<p>About the Job:</p><ul><li><p>Oversee the preparation and documentation of Job Requisitions, ensuring alignment with workforce plans and business objectives in collaboration with cross-functional departments.</p></li><li><p>Guide project management strategies and delivery activities in coordination with Section Heads and Project Leads, ensuring company projects are executed efficiently and in line with the overall strategic plan.</p></li><li><p>Oversee the management of multiple projects across the business, ensuring monitoring of progress and successful completion of projects while aligning outcomes with the company’s strategic objectives and growth priorities.</p></li><li><p>Drive communication plans while ensuring its execution to effectively resolve any anomalies that may arise during Project completion phase.</p></li><li><p>Manage actual cost verses budget on periodic basis and oversee financial reports/data related to project’s financial performance.</p></li><li><p>Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget ensuring project delivery schedule is in alignment with business objectives.</p></li><li><p>Lead efficient and compliant project management and budget management for multiple projects across the Company while imposing Projects delivery process within assigned budgets to ensure its timely completion.</p></li><li><p>Support with the implementation of contractor's mitigation plan for the project along with execution plan, procurement, acceleration program and resources allocation to ensure that schedules are maintained within agreed time-frame.</p></li><li><p>Support the commercial function throughout the client lifecycle, enhancing client relationship for projects and working closely with stakeholders in-order to plan, execute, and troubleshoot issues that arise on projects.</p></li><li><p>Prepare user manuals, training materials, and other documents as needed to enable successful project implementation and turnover of the process or system to the clients.</p></li><li><p>Collaborate closely with various Sectors to successfully execute technical assignments while meticulously assessing both anticipated and unforeseen risks and values.</p></li><li><p>Oversee Statutory & Authorities compliance and ensure quality and engineering works are complied with standard norms and Company’s expectations.</p></li><li><p>Navigate relationships including complex situations with clients and partners with professionalism and proactive problem-solving.</p></li><li><p>Provide technical support to the commercial team for key activities in areas of technical focus related to projects.</p></li><li><p>Analyze information and ensure that reports are consolidated for management review.</p></li><li><p>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>About You:</p><ul><li><p>Bachelor’s / master’s degree in Civil Engineering/ architectural engineering/ Construction</p></li><li><p>Project Management Professional (PMP) certification – preferred</p></li><li><p>Understanding of industry-specific delivery standards and technologies, statutory, regulatory, and quality compliance requirements relevant to project delivery.</p></li><li><p>Min of 12-15+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams.</p></li><li><p>Preferably 5+ years of experience with a developer.</p></li><li><p>Construction management</p></li><li><p>Project Management skills</p></li><li><p>Well versed in using project programing software; Ms. Office suite - Power-point; Power BI for dashboards / reporting. Skilled in Primavera – preferred.</p></li><li><p>Demonstrated skills in building and maintaining strong relationships with internal and external stakeholders</p></li><li><p>Budget Management</p></li><li><p>Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.</p></li><li><p>Project Documentation</p></li><li><p>Team collaboration</p></li><li><p>Exceptional leadership, communication and interpersonal skill</p></li><li><p>Excellent analytical skills</p></li><li><p>Proficient in risk, issue, and change management</p></li><li><p>Effective reporting and presentation skills for senior leadership and board</p></li><li><p>Proficient negotiation abilities</p></li></ul></li></ul>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About ENBD&nbsp;</strong></p><br><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.</p><br><p><strong>Job Overview:</strong></p><br><p><span>As a <strong>Director</strong> – <strong>GCC Coverage&nbsp;</strong>within the <strong>Private Banking</strong> Front Office (Relationship Management), you will be a cornerstone of the Private Banking team, primarily focused on revenue generation. You will manage high-value portfolios, driving substantial revenue growth, and overseeing a book of business to:</span></p><br><ul><li><span>Generate Net New Money and Revenues for the bank.</span></li><li><span>Identify and cultivate new prospects, transforming them into valued clients.</span></li></ul><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li><span>Contribute to the growth of the Private Bank by maintaining and expanding existing client relationships in GCC Market while identifying and developing new prospects into bank clients.</span></li><li><span>Increase the share of invested assets by providing tailored solutions, exploring investment opportunities with clients, and conducting regular account reviews with Investment Advisors.</span></li><li><span>Increase client share of wallet and diversify the Private Bank by collaborating on direct investment opportunities and building strong partnerships across ENBD business lines, including Corporate, Retail, Investment Banking, and Asset Management.</span></li><li><span>Foster teamwork and develop team members by introducing clients and prospects to senior team members and seeking their guidance and support for relationship management and product development</span>.</li></ul><p><strong>Skills and Experience:</strong></p><br><ul><li><span>MBA in Finance or Bachelor’s degree&nbsp;</span></li><li><span>CFA or equivalent financial services qualifications (Desirable)</span></li><li><span>10 to 15 years of relevant experience in Financial Services</span></li><li><span>Experience covering GCC Markets</span></li><li><span>Possess strong knowledge of assets &amp; liabilities products, capital markets, portfolio management and investment products, along with comprehensive understanding of compliance, due diligence, anti-money laundering regulations, and basic legal structures such as offshore accounts &amp; trusts.</span></li></ul><p><span><strong>There’s never been a better time to join Emirates NBD.&nbsp;</strong></span></p><br><p><span>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</span></p><br><p><span><strong>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.&nbsp;</strong></span></p><br><p><span><strong>#LI-LA1</strong></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Purpose:&nbsp;</strong></p><br><p><span><span>To lead and manage the International Affairs &amp; Air Transport Department by directing the execution of air transport agreements, coordinating and providing technical leadership in bilateral and multilateral air service negotiations under the authority of the Executive Director, administering traffic rights and operational approvals, and maintaining the institutional contact point between Dubai's civil aviation authority and international and local aviation counterparts. The role ensures the effective implementation of DCAA's aero-political agenda, safeguards the operational and commercial interests of Dubai's designated carriers, and directs the department's regulatory and analytical functions in alignment with the Sector's strategic objectives and applicable federal and international aviation frameworks.</span></span></p><br><p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp;Key Responsibilities/Duties&nbsp;</strong></span></p><br><p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp;Functional:&nbsp;</strong></span></p><br><p><span>1.&nbsp;&nbsp;&nbsp;&nbsp;Air Transport Policy Implementation &amp; Execution</span><span>Lead the implementation and operational execution of approved air transport policies, aero-political directives, and regulatory frameworks within the Department, ensuring that bilateral and multilateral Air Service Agreements are applied effectively and that departmental activities are fully aligned with the Executive Director's strategic direction and applicable federal aviation requirements.</span><span>2.&nbsp;&nbsp;&nbsp;&nbsp;Bilateral &amp; Multilateral Negotiation Technical Leadership</span><span>Lead the technical preparation, coordination, and execution of air service agreement negotiations and consultations, including advance planning, comprehensive country and route analytical studies, and the development of DCAA's negotiating position for review and approval by the Executive Director prior to engagement. Provide technical leadership during negotiation sessions within delegated authority, ensuring the protection and advancement of Dubai's designated carriers' traffic rights and the integrity of agreed Air Service Agreements.</span><span>3.&nbsp;&nbsp;&nbsp;&nbsp;Traffic Rights &amp; Capacity Administration</span><span>Direct the administration, monitoring, and enforcement of traffic rights, capacity entitlements, and related operational approvals within the Emirate, ensuring compliance with agreed Air Service Agreements, bilateral MOUs, and applicable regulations. Oversee the processing of requests related to air transport activities within the legislative schedules assigned to the Department under Executive Council Decision No. 4 of 2017, including aircraft registration and de-registration NOCs, landing permit authorizations, and schedule modifications.</span><span>4.&nbsp;&nbsp;&nbsp;&nbsp;Operational Approvals Oversight</span><span>Oversee the review and issuance of approvals for seasonal and charter flight schedules, aircraft landing permits, block permits, ad-hoc flight requests, and aircraft component transfer approvals ensuring all air transport operations within Dubai comply with DCAA, GCAA, ICAO, and relevant international regulatory frameworks. Ensure approval processes are executed within established SLA standards, and that documentation and decision trails are maintained.</span><span>5.&nbsp;&nbsp;&nbsp;&nbsp;International Contact Point Management</span><span>Build, strengthen, and maintain the institutional contact point between DCAA and international and local aviation authorities, ensuring reliable, structured channels of communication with foreign civil aviation authorities, ICAO, IATA, and relevant international bodies. Oversee the management of the Department's country and airline data systems and ensure information is current and accessible for negotiation and operational purposes.</span><span>6.&nbsp;&nbsp;&nbsp;&nbsp;Aviation Market Intelligence &amp; Negotiation Support</span><span>Direct the collection, analysis, and interpretation of aviation industry data, traffic utilization trends, route performance indicators, and bilateral agreement implementation statistics to support informed decision-making, strengthen negotiation positioning, and enable the periodic provision of aviation statistics to GCAA.</span><span>7.&nbsp;&nbsp;&nbsp;&nbsp;Federal &amp; Inter-Emirate Technical Coordination</span><span>Lead technical-level coordination with GCAA, relevant federal ministries, and other Emirates' civil aviation authorities on air transport regulatory matters, ensuring operational alignment and providing DCAA's technical input to federal-level discussions. Escalate matters requiring strategic aero-political positioning or unified national determination to the Executive Director.</span><span>8.&nbsp;&nbsp;&nbsp;&nbsp;National Carrier Liaison &amp; Interest Protection</span><span>Oversee structured engagement with Dubai's designated carriers regarding traffic rights utilization, capacity conflicts, schedule approvals, and regulatory matters ensuring the protection of their operational and commercial interests within established agreements and applicable frameworks. Coordinate with carriers to ensure compliance with emergency and crisis procedures, in coordination with the relevant DCAA organizational units.</span><span>9.&nbsp;&nbsp;&nbsp;&nbsp;International Representation</span><span>Represent DCAA in technical working groups, industry committees, international forums, and bilateral consultations related to air transport and international affairs within delegated authority from the Executive Director safeguarding Dubai's aviation interests and contributing to multilateral aviation policy discussions at the technical level.</span><span>10.&nbsp;&nbsp;&nbsp;&nbsp;Department Administration &amp; Governance</span><span>Approve the operational plans of the Department's organizational units in accordance with DCAA's strategic planning guide, oversee their execution, and maintain work manuals, procedures, and the Department's database. Contribute operational insights and technical assessments to the Executive Director's policy development process and lead continuous improvement in the Department's internal governance frameworks and procedures.</span><span>11.&nbsp;&nbsp;&nbsp;&nbsp;Other Duties</span><span>Performs other tasks assigned by the Executive Director that are consistent with the Department's mandate and the Director's scope of authority.</span></p><br><p><strong>Managerial:&nbsp;</strong></p><br><p>1. &nbsp; &nbsp;Department Strategy and PlanningLead development and execution of the Department’s operational plan, ensuring alignment with sector priorities, governance frameworks, and performance expectations.2. &nbsp; &nbsp;People Leadership and Capability DevelopmentLead, coach, and develop office staff, setting clear performance expectations, promoting accountability, and supporting capability development in coordination with HR and sector leadership.3. &nbsp; &nbsp;Performance and Quality DisciplineEnsure structured performance monitoring, reporting accuracy, and adherence to quality assurance and governance standards across all office activities.4. &nbsp; &nbsp;Resource and Budget CoordinationCoordinate preparation and follow-up of office-related resource and budget requirements in alignment with sector priorities and institutional financial governance processes.5. &nbsp; &nbsp;Stakeholder and Cross-Unit CoordinationMaintain structured working relationships with sector directors, department heads, and internal governance functions to ensure integration, alignment, and reliable execution of sector governance requirements.6. &nbsp; &nbsp;Governance Culture and Continuous ImprovementPromote a culture of governance discipline, documentation integrity, process consistency, and continuous improvement across office operations and sector coordination activities.&nbsp;</p><br> <p><strong>Academic Qualifications:</strong></p><br><ul><li>Bachelor’s degree in Aviation Management, Air Transport Management, Aviation Law, International Relations, Public Policy, Economics, Business Administration, or a related field from a recognized university.</li><li><p>Master’s Degree in Aviation Management, Air &amp; Space Law, International Relations, Public Policy, Business Administration (MBA), or a related discipline is preferred.</p><br><p><strong>Certifications:</strong></p><br></li><li>Civil Aviation Management&nbsp;</li><li>ICAO/IATA &amp; EU Regulations</li><li>Air &amp; Space Law</li><li>Airport / Airline Operations</li><li>Safety &amp; Security Regulations</li><li>Aviation Economics</li><li>Advanced Negotiation and Diplomatic Engagement Skills</li></ul><p><strong>Professional Experience:</strong></p><br><ul><li>Minimum of 18+ years of progressive experience in the civil aviation sector, air transport regulation, international aviation affairs, aviation economics, or related fields with a Bachelor’s degree; or 16+ years with a Master’s degree.</li><li>Minimum of 5+ years in a senior managerial or leadership role, with demonstrated responsibility for leading teams, overseeing complex regulatory frameworks, and managing high-level negotiations or strategic initiatives.</li><li>Extensive exposure to bilateral and multilateral Air Service Agreements and aero-political matters.</li><li>Senior-level involvement in air transport policy implementation and regulatory oversight.</li><li>Experience coordinating with federal authorities, civil aviation regulators, and international stakeholders.</li></ul> </div>