Curriculum Developer Jobs
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<strong>Job Code:</strong> 331/001/525<br><strong>Industry:</strong> Switchgear Manufacturing<br><br>Our client is seeking a highly experienced <strong>Sales Engineer</strong> with <strong>7–8 years of demonstrated success in the sale of switchgear and panel board systems</strong>, preferably within the UAE and broader Gulf region.<br>The Sales Engineer will be responsible for developing new business opportunities, managing strategic customer relationships, promoting <strong>LV switchgear and power distribution solutions</strong>, and converting qualified opportunities into profitable orders. The role combines strong technical understanding with disciplined account development and commercial execution.<br>The ideal candidate will possess a <strong>B.E. or Diploma in Electrical Engineering</strong> and demonstrate strong technical acumen combined with disciplined follow-up capabilities. The role requires a strong focus on achieving commercial closure and maximizing contract acquisition through consultative client engagement and solution-driven sales execution.<br><br><ul><li>Identify, qualify, and develop new business opportunities across the UAE and selected regional markets.</li><li>Build and maintain relationships with consultants, EPC contractors, electrical contractors, utilities, OEMs, package builders, developers, and industrial end users.</li><li>Promote solutions including <strong>MDBs, SMDBs, MCCs, DBs, ATS panels, generator control and synchronizing panels, VFD/soft-starter panels, power factor correction panels, PLC/control panels, feeder pillars, electrical enclosures, and custom-engineered assemblies</strong>.</li><li>Develop strategic accounts through regular customer visits, technical presentations, vendor registrations, and opportunity follow-up.</li><li>Coordinate with Estimation, Engineering, Production, and Project teams to prepare technically compliant and commercially competitive proposals.</li><li>Review specifications, drawings, BOQs, and tender requirements to identify suitable solutions and value-engineering opportunities.</li><li>Negotiate commercial and technical matters with customers and support order closure while protecting margins and contractual positions. </li><li>Maintain an accurate sales pipeline, account plans, opportunity stages, next actions, and forecasts using the company CRM/SAMR process.</li><li>Achieve agreed order-intake, revenue, margin, new-account, and market-development targets.</li><li>Monitor competitor activity, market developments, and project pipelines, and provide structured commercial intelligence to management.</li><li>Represent the organization professionally at customer meetings, technical workshops, exhibitions, and industry networking events.</li></ul><br><br><ul><li><strong>B.E. or Diploma in Electrical Engineering</strong>.</li><li><strong>7–8 years of demonstrated sales experience in switchgear and panel board systems</strong>, preferably within the UAE and broader Gulf region.</li><li>Strong technical understanding of <strong>LV switchgear, protection devices, distribution systems, and electrical project requirements</strong>.</li><li>Working knowledge of the UAE contractor, consultant, EPC, and end-user market is strongly preferred.</li><li>Ability to understand technical specifications and communicate effectively with engineering and commercial stakeholders.</li><li>Strong presentation, negotiation, relationship-management, and follow-up skills.</li><li>Strong technical acumen with disciplined follow-up capabilities.</li><li>Strong focus on achieving commercial closure and maximizing contract acquisition through consultative client engagement and solution-driven sales execution.</li><li>Self-driven, target-oriented, and comfortable working in a growth-focused environment.</li><li><strong>Valid UAE driving licence is mandatory.</strong></li><li>Willingness to travel across the UAE is required.</li><li>Professional English communication skills.</li><li>Experience with <strong>LV switchgear and electrical distribution products from leading manufacturers such as Schneider Electric, Siemens, ABB, Eaton, Legrand, LS Electric, or equivalent</strong> will be advantageous.</li><li>Exposure to <strong>utilities, oil & gas, infrastructure, industrial projects, OEM/package builders, or consultant-driven specifications</strong> is desirable.</li></ul><br><br><ul><li>Order intake and revenue achievement.</li><li>Gross margin / commercial quality of orders.</li><li>Qualified pipeline value and conversion rate.</li><li>New strategic accounts developed.</li><li>Customer visits and technical engagements.</li><li>Vendor registrations / approvals progressed.</li><li>Forecast accuracy and CRM/SAMR discipline.</li><li>Repeat business and key-account development.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><b><span>Key Responsibilities *</span></b><br></p><br><p><i><span><span>Main duties and day-to-day tasks expected from the resource</span></span></i><br></p><br><p><span>• Design, develop, and execute comprehensive test strategies, test plans, and test cases for digital banking applications, APIs, microservices, and web/mobile channels.</span><br></p><br><p><span>• Perform functional, integration, system, regression, API, UAT, and end-to-end testing across banking platforms.</span><br></p><br><p><span>• Develop and maintain automated test suites to improve test coverage and release quality.</span><br></p><br><p><span>• Validate REST APIs, microservices, event-driven integrations, and backend services.</span><br></p><br><p><span>• Collaborate with Product Owners, Business Analysts, Developers, Architects, and DevOps teams throughout the SDLC.</span><br></p><br><p><span>• Participate in requirement reviews, sprint planning, defect triage, and release readiness assessments.</span><br></p><br><p><span>• Execute test automation within CI/CD pipelines and support shift-left quality practices.</span><br></p><br><p><span>• Ensure compliance with banking security, audit, performance, and regulatory requirements.</span><br></p><br><p><span>• Track, report, and manage defects through to resolution while ensuring quality gates are met.</span><br></p><br><br><p><b><span>Required Skills *</span></b><br></p><br><p><i><span><span>Primary technical and functional skills</span></span></i><br></p><br><p><span>Strong experience in Manual Testing, API Testing, Integration Testing, and Automation Testing.</span><br></p><br><p><span>• Hands-on experience with Postman, Swagger/OpenAPI, SoapUI, and API validation tools.</span><br></p><br><p><span>• Experience in automation frameworks such as Selenium, Cypress, Playwright, Rest Assured, or Karate.</span><br></p><br><p><span>• Strong understanding of REST APIs, JSON, XML, OAuth 2.0, OpenID Connect, JWT, and Microservices Architecture.</span><br></p><br><p><span>• Experience with SQL, Oracle, PostgreSQL, and database validation techniques.</span><br></p><br><p><span>• Knowledge of Agile, Scrum, DevOps, and CI/CD methodologies.</span><br></p><br><p><span>• Familiarity with GitHub, Azure DevOps, Jenkins, and SonarQube quality processes.</span><br></p><br><p><span>• Proficient in BDD/SDD practices, leveraging Gherkin and Cucumber to create executable specifications, automate acceptance tests, and improve collaboration between business and technical teams.</span><br></p><br><br><p><b><span>Required Experience / Knowledge Areas *</span></b><br></p><br><p><i><span><span>Specific domain or industry knowledge required</span></span></i><br></p><br><p><span>• 5+ years of QA experience with at least 3 years testing enterprise applications and APIs.</span><br></p><br><p><span>• Experience in Banking, Financial Services, Corporate Banking, Digital Banking, Payments, Lending, or FinTech domains.</span><br></p><br><p><span>• Strong understanding of API-driven architectures and microservices ecosystems.</span><br></p><br><p><span>• Experience in testing customer-facing applications with high availability and security requirements.</span><br></p><br><p><span>• Understanding of software quality assurance methodologies, defect management, and test automation best practices.</span><br></p><br><p><span>• Experience working in regulated and compliance-driven environments.</span><br></p><br><br><p><b><span>Good-to-Have Skills</span></b><br></p><br><p><i><span><span>Additional skills that are an advantage but not mandatory</span></span></i><br></p><br><p><span>• Performance testing experience using JMeter, LoadRunner, or NeoLoad.</span><br></p><br><p><span>• Security testing experience including OWASP, API Security, and vulnerability assessment.</span><br></p><br><p><span>• Experience testing cloud-native applications deployed on Azure or AWS.</span><br></p><br><p><span>• Mobile application testing experience for Android and iOS platforms.</span><br></p><br><p><span>• Knowledge of Kubernetes, Docker, Kafka, Event Hub, or messaging platforms.</span><br></p><br><p><span>• Exposure to AI-assisted testing, test data management, and synthetic monitoring.</span><br></p><br><br><p><b><span>Key Deliverables *</span></b><br></p><br><p><i><span><span>Expected outputs and outcomes from the resource</span></span></i><br></p><br><p><span>• Comprehensive test strategy, test plans, and test execution reports.</span><br></p><br><p><span>• Automated functional and API test suites integrated into CI/CD pipelines.</span><br></p><br><p><span>• API validation and quality assurance for banking services and integrations.</span><br></p><br><p><span>• Defect tracking, root cause analysis, and quality metrics reporting.</span><br></p><br><p><span>• Successful SIT, UAT, Regression, and Production Readiness sign-offs.</span><br></p><br><p><span>• Test evidence, compliance documentation, and audit-ready quality artefacts.</span><br></p><br><p><span>• Delivery of applications meeting agreed functional and non-functional requirements.</span><br></p><br><br><p><b><span>Language Requirements</span></b><br></p><br><p><i><span><span>e.g. English only / Arabic preferred / Bilingual</span></span></i><br></p><br><p><span>English mandatory; Arabic is preferred.</span><br></p><br><br><p><b><span><span>SECTION 3 – CERTIFICATIONS & TECHNICAL REQUIREMENTS</span></span></b><br></p><br><br><p><b><span>Certifications Required</span></b><br></p><br><p><i><span><span>e.g. AWS Certified, PMP, CISSP, Azure, ITIL</span></span></i><br></p><br><p><span>• Certified Agile Tester (Preferred)</span><br></p><br><p><span>• Microsoft Azure Fundamentals (AZ-900) Preferred</span><br></p><br><p><span>• Certified Scrum Professional or Agile Certification Preferred</span><br></p><br><br><p><b><span>Preferred Tech Stack</span></b><br></p><br><p><i><span><span>e.g. Python, Java, React, Kubernetes, Power BI</span></span></i><br></p><br><p><span>Selenium, Cypress, Playwright, Karate, Rest Assured, Postman, Swagger/OpenAPI, Java, SQL, JMeter, Azure DevOps, GitHub, Jenkins, SonarQube, REST APIs, Microservices</span><br></p><br><br><p><b><span>Tools / Platforms</span></b><br></p><br><p><i><span><span>e.g. JIRA, Confluence, GitHub, ServiceNow, Postman</span></span></i><br></p><br><p><span>JIRA, Confluence, Azure DevOps, SonarQube, Postman, Swagger/OpenAPI, Firebase, Figma, Jenkins, Splunk, Dynatrace, Grafana, Kubernetes/OpenShift</span><br></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><span><span><span><span><span><span><u><b>Job Description:</b></u></span></span></span></span></span></span></span><p><b>Details of the Division and Team:</b></p><br><p>In the world’s financial markets, the DBFX team is recognized as a leader. The business combines sales, trading and research teams who structure a range of financial market products and market these to our targeted client base. DB trades all currencies, including G10, Emerging Markets and Metals, in all tenors. Working in a period of economic and regulatory uncertainty, the team places emphasis on innovation, collaboration and risk management. The Global Foreign Exchange (GFX) business is looking to hire an Electronic Trader for Metals in Singapore. The person will be an integral part of the Global Foreign Exchange business in Asia Pacific</p><br><p><b>What we will offer you: </b></p><br><p>A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.</p><br><p><b>You can expect: </b></p><br><ul><li><p>Life Insurance </p><br></li><li><p>Accidental Death Insurance</p><br></li><li><p>Permanent Partial Disability Insurance</p><br></li><li><p> Private Medical Insurance for you, your spouse and dependent children</p><br></li><li><p>Flexible working arrangements</p><br></li><li><p>30 days of annual paid leave, plus public holiday & Flexible Working Arrangement</p><br></li><li><p>DB contributions to DIFC Employee Workplace Savings (DEWS)</p><br></li></ul><p><b>Your key responsibilities:</b></p><br><p>As an Electronic Metals Trader you will be responsible for:</p><br><ul><li><p>Responsible managing e-spot risk in APAC timezone. Monitoring and managing positions, monitoring liquidity parameters and ensuring our e-spot offering aligns to market conditions</p><br></li><li><p>Participate in continuous improvement of pricing engines, hedging models and predictive analytics</p><br></li><li><p>Work with the technology developers to ensure our platform offering remains best-in-class</p><br></li><li><p>Partner with sales and structuring teams to market our e-offering and optimize volumes and revenue per client</p><br></li><li><p>Working within the linear voice desk team you will be given the opportunity to provide cross-coverage on linear voice products across a wide range of currencies and products, providing competitive pricing for clients in collaboration with traders in other locations</p><br></li></ul><p><b>Your skills and experience:</b></p><br><p>To be successful in this role you will have:</p><br><ul><li><p>Minimum 5 years of prior work experience in Electronic Metals Trading</p><br></li><li><p>Experience of managing the market risk of an electronic platform</p><br></li><li><p>Experience in e book running with strong technical experience in quant research including high frequency pricing models, yield monetisation, alpha research</p><br></li><li><p>A thorough knowledge of pricing engines and hedging models used in electronic trading</p><br></li><li><p>In-depth knowledge of the precious metals spot and forward markets</p><br></li><li><p>Commercial focus, ability to take initiatives, and skills to solve complex business problems</p><br></li><li><p>Ability to articulate ideas confidently and concisely.</p><br></li><li><p>Team Player</p><br></li><li><p><span>Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs. </span></p><br></li></ul><p><b>How we’ll support you: </b></p><br><ul><li><p>Flexible working to assist you balance your personal priorities</p><br></li><li><p>Coaching and support from experts in your team</p><br></li><li><p>A culture of continuous learning to aid progression</p><br></li><li><p>A range of flexible benefits that you can tailor to suit your needs</p><br></li><li><p>Training and development to help you excel in your career</p><br></li></ul><p><b>About us and our teams:</b></p><br><p>Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.</p><br><p><b>Deutsche Bank & Diversity </b></p><br><p>We strive for a <span><u>culture</u></span> in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.</p><br><p>Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.</p><br><p>We welcome applications from all people and promote a positive, fair and inclusive work environment.</p><br> </div>
<h2 class="h5">Job description</h2>
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Job Purpose
<br><p><span>Provide techno-functional support for corporate travel technology solutions, including GDS platforms, Online Booking Tools (OBTs), API integrations, B2B/POS systems, and expense management solutions. Partner with business teams, customers, and vendors to deliver system enhancements, resolve technical issues, and support project implementation while ensuring solutions align with business requirements and operational objectives.</span></p><br><br>Key Result Responsibilities
<br><ul><li><span>Act as the primary techno-functional point of contact for travel technology solutions, facilitating effective communication between internal business teams, technical teams, external customers, vendors, and implementation partners. Gather requirements, provide functional guidance, resolve issues, and ensure successful delivery of business and technical objectives. </span></li><li><span>Support, maintain, and troubleshoot travel technology solutions built on Global Distribution Systems (GDS), including Travelport, Amadeus, and Sabre. Investigate functional and technical issues, coordinate with vendors where required, and ensure system stability, performance, and service continuity. </span></li><li><span>Support the integration, configuration, and maintenance of Air and Non-Air APIs by working closely with development teams and third-party providers. Assist in validating integrations, troubleshooting interface issues, and ensuring seamless connectivity between internal systems and external travel service providers. </span></li><li><span>Provide techno-functional support for the implementation, configuration, enhancement, and maintenance of Online Booking Tools (OBTs) for corporate customers. Ensure solutions are aligned with client travel policies, operational requirements, and best industry practices while supporting user adoption and issue resolution. </span></li><li><span>Support the development, enhancement, testing, and maintenance of online B2B portals and Point-of-Sale (POS) systems by collaborating with business users, developers, and vendors to improve functionality, user experience, and operational efficiency. </span></li></ul><br>Key Result Responsibilities-Continued
<br><ul><li><span>Perform analysis and maintenance of corporate travel data, including customer profiles, travel policies, negotiated rates, supplier information, and reporting data. Ensure data accuracy, integrity, and consistency across travel management systems. </span></li><li><span>Support the implementation, integration, configuration, and ongoing administration of expense management solutions, such as SAP Concur or equivalent platforms. Coordinate with stakeholders to resolve system issues, support enhancements, and ensure smooth integration with travel booking and financial systems. </span></li><li><span>Partner closely with corporate travel business teams to understand operational processes, identify business needs, and translate functional requirements into practical technology solutions. Prepare functional specifications, support solution design, and ensure delivered solutions meet business objectives. </span></li><li><span>Apply project management principles to plan, coordinate, monitor, and deliver technology initiatives by managing project schedules, milestones, dependencies, risks, and stakeholder communications to ensure timely and successful project execution. </span></li><li><span>Coordinate User Acceptance Testing (UAT), defect tracking, issue resolution, and change management activities across business users, technical teams, vendors, and customers. Ensure testing is completed successfully, implementation risks are mitigated, and system changes are deployed with minimal business disruption.</span></li></ul><br>Qualifications (Academic, training, languages)
<br><ul><li><span>Minimum bachelor’s degree in IT, Computer Science, or a related field</span></li><li><span>Solid understanding of GDS systems – Travelport, Amadeus, Sabre (scripting/command knowledge not required, but a plus).</span></li><li><span>Working knowledge of Air/Non-Air APIs (technical).</span></li><li><span>Hands-on exposure to Online Booking Tools (OBT, B2B).</span></li><li><span>Strong corporate travel business experience – mandatory.</span></li><li><span>Demonstrated project management capability.</span></li><li><span>Basic SQL/database querying skills.</span></li><li><span>Programming language such as Python, C# is good to have</span></li><li><span>Familiarity with ticketing/ITSM tools (JIRA, ServiceNow, or similar).</span></li><li><span>Strong analytical and problem-solving abilities.</span></li><li><span>Good documentation skills (BRD/FRD, SOPs, process notes).</span></li><li><span>Ability to multitask and work under tight deadlines.</span></li><li><span>Collaborative, team-oriented approach.</span></li></ul><br>Work Experience
<br><ul><li><span>With 4-6 years of experience preferably within travel technology or large travel companies.</span></li><li><span>Experience with expense management platforms, especially SAP Concur or similar.</span></li></ul><br><br> </div>
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<br><p><strong><span>Some careers grow faster than others. </span></strong></p><br><br><p><span>If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential</span></p><br><br><br><p><span>HSBC </span><span>International Wealth and Premier Banking</span><span> aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. </span></p><br><br><br><p><span>We are currently seeking an ambitious individual to join our Mortgage Distribution team in a client facing role as the bank seeks to grow its IWPB business and specifically the Mortgage book by understanding and fulfilling clients’ needs. </span></p><br><br><br><p><span>The working location for this position is <strong>HSBC Tower, Dubai, UAE.</strong> </span></p><br><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><strong><span>Grow the mortgage book and deliver targets</span></strong><span>: Maximise profit and deliver growth in line with AOP and agreed KPIs, including New-to-Bank (NTB) acquisition and Existing-to-Bank (ETB) development.</span></li></ul><br><ul><li><strong><span>Manage end-to-end home finance sales and applications: </span></strong><span>Guide clients through the full mortgage journey (Approval in Principle to disbursement), processing applications in line with lending policy and agreed quality/efficiency standards.</span></li></ul><br><ul><li><strong><span>Build and retain high-value client relationships: </span></strong><span>Acquire, develop, and retain relationships with high-net-worth clients, ensuring a “best in class” experience and positioning HSBC as the client’s primary bank.</span></li></ul><br><ul><li><strong><span>Identify opportunities and cross-sell appropriately: </span></strong><span>Proactively identify client needs and home finance opportunities, with strong cross-sale awareness; refer non-qualified business to the right teams following proposition protocol.</span></li></ul><br><ul><li><strong><span>Stakeholder management to deliver smooth execution: </span></strong><span>Co-ordinate with customers, Relationship Managers, developers, agents, other banks, and internal processing teams to ensure efficient communication and a seamless transaction flow.</span></li></ul><br><ul><li><strong><span>Operate with strong risk, governance, and compliance discipline: </span></strong><span>Ensure all activity aligns to Group operating models and relevant policies, including KYC, sanctions and AML requirements, operational risk management, and timely completion of mandatory compliance training.</span></li></ul><br><br><p><strong><span>Knowledge / Experience</span></strong></p><br><br><ul><li><span>Proven progressive home finance services and/or retail sales experience, with the ability to run the home finance sales process end-to-end.</span></li><li><span>Evidence of strong sales results in Home Finance, with a clear track record of delivering growth and meeting/exceeding targets.</span></li><li><span>Experience managing and growing HNW client relationships, with strong client focus and credibility to position HSBC as the client’s primary bank</span></li><li><span>Sound knowledge of home finance products and services and the client relationship management system, plus effective use of tools and MI to manage pipeline and activity.</span></li><li><span>A clear view of how to work with Compliance, Credit & Risk and Internal Control to maintain a balanced risk environment and operate within lending policy and required standards.</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</span></li></ul><br><p><span>You’ll achieve more at HSBC.</span></p><br><br><p><span>www.hsbc.com/careers</span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br><br> </div>
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<strong>Business Analyst - Open Finance </strong>
<strong>Role Overview</strong>
<p>We are seeking an experienced <strong>Business Analyst</strong> to join a leading financial services organisation, supporting strategic transformation and digital banking initiatives.</p><br><br>
<p>This role is responsible for bridging the gap between business stakeholders and technology teams, ensuring business requirements are translated into effective, scalable, and compliant solutions. The successful candidate will possess strong banking domain expertise, exceptional stakeholder management skills, and a proven ability to drive business outcomes through process improvement, requirements analysis, and solution delivery.</p><br><br>
<p>The ideal candidate will have experience working within banking or financial services environments, with exposure to customer onboarding, customer lifecycle management, digital banking, and regulatory frameworks.</p><br><br>
<strong>Key Responsibilities</strong>
<ul>
<li>Collaborate with business stakeholders to elicit, analyse, and document business requirements </li><li>Translate business needs into functional specifications, epics, user stories, process flows, and business requirements documents (BRDs) </li><li>Act as the key liaison between business and technology teams, ensuring clear communication and alignment </li><li>Work closely with Product Owners, Developers, Architects, and QA teams to support successful project delivery </li><li>Support User Acceptance Testing (UAT) activities, including planning, execution, and business sign-off </li><li>Analyse and optimise existing business processes, customer journeys, and operational workflows </li><li>Prepare and maintain documentation including BRDs, process maps, use cases, and business impact assessments </li><li>Ensure solutions align with regulatory requirements, governance standards, and business objectives </li><li>Contribute to initiatives involving customer onboarding, KYC, customer lifecycle management, and digital transformation </li><li>Identify opportunities for process improvement and operational efficiency across banking products and services </li><li>Support Agile and Waterfall delivery teams through backlog refinement, requirement clarification, and stakeholder engagement
</li></ul>
<strong>Required Skills & Qualifications</strong>
<ul>
<li>Bachelor's degree in Business Administration, Finance, Information Technology, or a related discipline </li><li>Minimum 5 years of experience as a Business Analyst within banking or financial services environments </li><li>Strong understanding of: <ul>
<li>Retail Banking and/or Corporate Banking </li><li>Digital Banking Platforms </li><li>Customer Onboarding and KYC Processes </li><li>Customer Lifecycle Management </li><li>Core Banking Systems </li></ul>
</li><li>Proven experience in requirements gathering, business process analysis, and solution design </li><li>Strong stakeholder management and communication skills </li><li>Hands-on experience with: <ul>
<li>Jira </li><li>Confluence </li><li>Microsoft Excel </li><li>SQL </li></ul>
</li><li>Experience working with Agile and Waterfall delivery methodologies </li><li>Excellent verbal and written communication skills in English </li><li>Strong analytical and problem-solving capabilities
</li></ul>
<strong>Preferred Skills & Experience</strong>
<ul>
<li>Previous experience within UAE banking institutions or international corporate environments </li><li>Knowledge of Open Banking, Banking APIs, FinTech integrations, and digital banking ecosystems </li><li>Exposure to enterprise-wide digital transformation programmes </li><li>Professional certifications such as: <ul>
<li>CBAP </li><li>CCBA </li><li>PMI-PBA </li><li>Certified Scrum Master (CSM) </li><li>Equivalent Business Analysis certifications </li></ul>
</li><li>Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimisation </li><li>Familiarity with banking regulatory requirements and governance frameworks
</li></ul>
<strong>Halian Group</strong>
<p>With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realise tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br>
<p>At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.</p><br><br>
<p>We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.</p><br><br>
<p><strong>#LI-CC1</strong></p><br><br>
<br><br> </div>
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<p>We offer you an <span>Ocean of Possibilities</span>. Join our family.</p><br><p><b>JOB DESCRIPTION</b></p><br><p>Position Title: <b>Business Analyst</b></p><br><p>Department: Data & Analytics/ Shared Services/ Financial Group Control</p><br><p>Location: Damen Middle East</p><br><p>Reports To: Data & Analytics Manager / Head of Data & Analytics</p><br><p>Employment Type: Full-Time</p><br><p><b>JOB PURPOSE</b></p><br><p>As a <b>Business Analyst</b> at Damen, you play a key role in translating data into actionable insights for business stakeholders. You identify information needs and convert them into clear dashboards and reports that support management decision-making.</p><br><p>You operate at the intersection of business and data, acting as a liaison between stakeholders, data engineers, dashboard developers, and the business. You translate business questions into well-defined requirements and user stories to ensure data solutions align with organizational needs.</p><br><p>This is a hands-on, operational role. You work closely with the business to analyze requirements and translate them into analyses, reports, and dashboards, while also supporting stakeholders in effectively using data and insights.</p><br><p><b>About the Organization</b></p><br><p>You will join an international organization where data and analytics are increasingly central to decision-making. The organization is actively professionalizing its data and BI landscape, with teams operating across multiple international locations.</p><br><p>A central data and analytics team collaborates with specialized teams for data engineering, data platform management, and dashboard development. Key focus areas include strengthening data governance, standardizing reports, and KPI definitions, and developing organization-wide dashboards.</p><br><p>Over the coming years, the data and BI domain will continue to expand, with the objective of embedding data-driven working practices across the organization.</p><br><p><b>KEY RESPONSIBILITIES</b></p><br><p>Business Analysis & Reporting</p><br><ul><li>Translate business questions and information needs into structured reports, analyses, and dashboards</li><li>Perform business, financial, and statistical analyses to identify trends, anomalies, and root causes</li><li>Develop and maintain dashboards and reports (e.g., Power BI)</li><li>Monitor performance indicators and identify operational risks and improvement opportunities</li><li>Provide data-driven recommendations to support management decision-making</li></ul><p>Requirements Management</p><br><ul><li>Define, document, and prioritize business requirements and user stories</li><li>Translate business requirements into technical specifications for development teams</li><li>Participate in Agile ceremonies, including sprint planning, backlog refinement, and reviews</li><li>Ensure alignment between business needs and data solution delivery</li></ul><p>Data Governance & Quality</p><br><ul><li>Support implementation of data governance standards and policies</li><li>Ensure consistency and accuracy of KPI definitions and reporting frameworks</li><li>Contribute to development of data models and validation standards</li><li>Maintain data quality, reliability, and usability across reporting systems</li><li>Promote standardized reporting practices across the organization</li></ul><p>Stakeholder Management & Communication</p><br><ul><li>Act as a trusted advisor to stakeholders on data and analytics matters</li><li>Support stakeholders in interpreting reports and dashboards</li><li>Provide guidance and training on data-driven decision-making</li><li>Communicate technical concepts clearly to non-technical audiences</li><li>Facilitate workshops and requirements gathering sessions</li></ul><p><b>KEY ACCOUNTABILITIES</b></p><br><ul><li>Delivery and maintenance of accurate and reliable management dashboards</li><li>Timely and high-quality data analysis and reporting</li><li>Clear documentation of requirements and user stories</li><li>Alignment of business requirements with IT and data solutions</li><li>Adoption of standardized KPI definitions and reporting frameworks</li><li>Data quality and integrity within assigned reporting domains</li></ul><p><b>QUALIFICATIONS</b></p><br><p>Education:</p><br><p>Bachelor’s Degree in Business Administration, Data Analytics, Information Systems, Finance, Engineering, Statistics, Computer Science, or related field</p><br><p>Experience:</p><br><ul><li>5–8 years of experience in BI reporting, data analytics, or business analysis</li><li>Strong communication and stakeholder management skills</li><li>Proven experience in BI reporting and dashboard development</li><li>Strong analytical skills and ability to translate business needs into data solutions</li><li>Experience with Power BI and data modelling</li><li>Experience working with multiple data sources and ERP systems (e.g. SAP S/4HANA or IFS)</li><li>Experience presenting insights to management</li><li>Experience with Agile working methods and writing user stories is a plus</li><li>Pragmatic, independent, and solution-oriented mindset</li><li>Affinity with AI and the use of AI tools to support data analysis is a plus</li></ul> </div>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We are seeking an experienced <strong>Senior Civil Engineer (Infrastructure)</strong> to support the delivery of infrastructure works for the Al Raha Island development in Ras Al Khaimah. The successful candidate will be responsible for overseeing the construction and supervision of roads, utilities, drainage, sewerage, water supply, and associated infrastructure works, ensuring compliance with project specifications, quality standards, safety requirements, and project schedules.</span></p><br><ul><li><span>Supervise the execution of infrastructure construction works on site.</span></li><li><span>Monitor contractor performance and ensure compliance with approved drawings, specifications, contract requirements, and quality standards.</span></li><li><span>Review and provide technical input on shop drawings, material submittals, method statements, and RFIs.</span></li><li><span>Coordinate with the Resident Engineer, inspectors, contractors, utility authorities, and the client to ensure smooth project execution.</span></li><li><span>Monitor project progress and identify potential delays or technical issues, proposing practical solutions.</span></li><li><span>Ensure all works comply with health, safety, environmental, and local authority requirements.</span></li><li><span>Conduct site inspections and witness testing and commissioning activities where required.</span></li><li><span>Prepare technical reports, progress updates, and site documentation.</span></li><li><span>Support the review of contractor claims, variations, and payment applications.</span></li><li><span>Mentor junior engineers and provide technical guidance to the site supervision team.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include 10- 15 years work experience partnered with a Bachelor degree in Civil Engineering.</span></p><br><ul><li><span>Bachelor's degree in Civil Engineering.</span></li><li><span>Minimum <strong>10–12 years</strong> of experience in civil engineering, with a strong focus on infrastructure projects.</span></li><li><span>At least <strong>5 years</strong> of UAE experience in construction supervision or consultancy.</span></li><li><span>Proven experience in roads, utilities, stormwater drainage, sewerage, potable water, irrigation, and associated infrastructure works.</span></li><li><span>Strong understanding of construction methodologies, quality control, and contract administration.</span></li><li><span>Familiarity with FIDIC contracts is preferred.</span></li><li><span>Excellent communication, coordination, and problem-solving skills.</span></li><li><span>Proficiency in Microsoft Office and engineering software such as AutoCAD and Civil 3D is an advantage.</span></li><li><span>UAE driving licence is preferred.</span></li><li><span>Experience working on large-scale residential, mixed-use, or master-planned community developments.</span></li><li><span>Previous experience on projects for government or semi-government developers is an advantage.</span></li><li><span>Familiarity with Ras Al Khaimah and Northern Emirates authority requirements is preferred.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
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<p>Job Title: Business Development Executive — Ceramic Tiles, Sanitaryware & Porcelain Slabs</p><p><br></p><p>Location:Dubai</p><p>Employment Type: Full-time ( Preferable Female ) any nationality </p><p><br></p><p>About Us:</p><p>Graffiti ceramics trading llc supplies high-quality ceramic tiles, porcelain slabs, and sanitaryware to residential, commercial, and project markets. We focus on design, technical performance, and strong client partnerships.</p><p><br></p><p>Role Summary:</p><p>We’re seeking a proactive Business Development Executive to drive new business, expand distribution channels, and develop strategic partnerships across retail, trade, and project segments for tiles, slabs, and sanitaryware.</p><p><br></p><p>Key Responsibilities:</p><p>- Identify and pursue new business opportunities: developers, contractors, architects, interior designers, dealers, and retail partners. </p><p>- Develop and execute sales strategies and growth plans for tiles, porcelain slabs, and sanitaryware. </p><p>- Build and maintain relationships with key accounts and channel partners; onboard and train dealers/stockists. </p><p>- Prepare proposals, quotations, product presentations and sample/spec sheets; lead product demos and showroom visits. </p><p>- Negotiate commercial terms, close deals, and manage contract follow-through with operations and logistics. </p><p>- Monitor market trends, competitor activity, and customer feedback to inform product and pricing strategy. </p><p>- Manage CRM records, sales pipeline, forecasts, and monthly/quarterly reports. </p><p>- Represent the company at trade shows, industry events, and client meetings.</p><p><br></p><p>Qualifications:</p><p>- 2+ years’ experience in business development or sales within ceramic tiles, porcelain slabs, sanitaryware, bathroom fittings, or building materials preferred. </p><p>- Proven track record in generating leads, closing deals, and growing channel partnerships. </p><p>- Strong communication, presentation, negotiation, and relationship-building skills. </p><p>- Understanding of product specifications, installation basics, and project procurement processes. </p><p>- Self-driven, target-oriented, and able to work independently and cross-functionally. </p><p>- Proficiency with CRM tools and Microsoft Office. </p><p>- Valid driver’s license; willingness to travel regionally. </p><p>- Degree or diploma in Business, Marketing, Civil Engineering, Interior Design, or related field preferred.</p><p><br></p><p>What We Offer:</p><p>- Competitive base salary + performance-based commission/bonus </p><p>- Career growth and training on product lines and market strategy </p><p>- Travel/expense support and potential company vehicle allowance </p><p>- Health benefits and paid leave (per company policy)</p><p><br></p><p>How to Apply:</p><p>Send resume and brief cover letter to our email id with subject: “BDE — Tiles & Sanitaryware — [Your Name]”. Application deadline: [Date].</p><p><br></p><p> Only shortlisted candidates will be contacted.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Core sales & BD skills</p><p>- Lead generation & prospecting </p><p>- Pipeline development & qualification (BANT/CHAMP) </p><p>- Negotiation & closing deals </p><p>- Account acquisition & onboarding </p><p>- Relationship management & client retention</p><p><br></p><p>Commercial & strategic skills</p><p>- Market research & opportunity mapping </p><p>- Competitive analysis & positioning </p><p>- Sales strategy & territory planning </p><p>- Pricing & commercial terms structuring</p><p><br></p><p>Communication & interpersonal</p><p>- Persuasive presentation skills </p><p>- Networking & stakeholder management </p><p>- Active listening & consultative selling </p><p>- Cross‑functional collaboration</p><p><br></p><p>Operational & analytical</p><p>- CRM proficiency (Salesforce, HubSpot, Zoho) </p><p>- Sales forecasting & KPI tracking </p><p>- Proposal/quotation preparation </p><p>- Basic financial literacy (margins, LTV, CAC)</p><p><br></p><p>Industry/product knowledge (for tiles, sanitaryware, slabs)</p><p>- Product specifications, materials & finishes </p><p>- Project procurement/tender processes </p><p>- Understanding of installation/technical requirements </p><p>- Channel/distribution management (dealers, retailers, contractors)</p><p><br></p><p>Personal attributes</p><p>- Self-motivated & target-driven </p><p>- Resilience and objection handling </p><p>- Time management & prioritization </p><p>- Adaptability and continuous learning</p><p><br></p><p>Optional value-adds</p><p>- B2B project sales experience </p><p>- CRM automation & sales enablement tools </p><p>- Digital/inside-sales and e‑commerce familiarity </p><p>- Basic design/technical reading (drawings, specs)</p></div>
Added Education, a division of The Added Company, provides an array of services for students and student-athletes, in their pursuit of tertiary education opportunities. We are dedicated to up-skilling gifted students and student-athletes, providing them with resources and opportunity for leveraging their talent to access top-notch tertiary education globally. <br>Based in Singapore with operations across the globe, we are a team of young like-minded people united by a single mission: to support and promote sporting and academic excellence. Currently under the Added Education brand, our business needs are focused on US, UK and Canada university admissions services, boarding school preparatory services and pre-high school development services. <br>Beyond college counseling, we offer transformative developmental programs such as Added Nova — our in-house research cell that fosters intellectual curiosity and original thinking, Public Speaking — helping students master the art of confident communication, and the Book Club — designed to build critical reading and analytical skills. Together, these programs form the foundation of a comprehensive approach to education that goes far beyond applications, shaping well-rounded individuals ready for success on a global stage.<br>Responsibilities: <br>Work closely with clients and other team members to provide support for client requirements and priorities. These include - College career planning for clients in collaboration with other consultants, Communication with US university/college admissions and other professionals. Educating students and parents about colleges, the college admissions process, trends, procedures, and testing; advising and supporting clients and families as they go through the process; help students and families aspire realistically and choose wisely. Advising students and families on curricular choices leading to college admissions for different educational systems, especially aspects unique to them. Ideate, Execute, and course correct the client engagement strategy. Helping students, athletes, not only apply to college but clarify their grander vision. Understand their strengths, weaknesses, goals and development needs. Brainstorm with clients and their families for student profile building. Making informational presentations to parents and other audiences through webinars, discussion forums. Being aware of issues and trends in college admission, higher education, testing, as well as keeping up-to-date about specific colleges and representing Added Education at relevant conferences and events. Maintaining and disseminating information about standardized tests such as SAT, ACT, and TOEFL. To coordinate with partners / vendors to ensure all dependencies to or from Added Education are being met. Follow the Client Delivery Process at Added Education to ensure all communication is updated in the project management tool, in collaboration with the team at Added Education.<br>Required Skills<br>An Education Qualification (Bachelors/ Masters) from a reputed university (Preferably from the US, UK, Canada) You should have the passion and the motivation to work. The successful candidate will need to have excellent communication skills, both written and verbal. A Passion for education and mentoring young students Strong organizational ability and result-oriented mindset Exceptional communication skills - writing, interviewing and research skills Proficient in Microsoft Word and Microsoft Power Point and Adobe Acrobat Almost a superhuman attention to detail Ability to juggle multiple projects while meeting demanding deadlines, producing high quality work and projecting a positive attitude Experience in college admissions or high school college counseling and understanding of admissions for educational systems around the world is a major plus Knowledge of global universities, their academic programs, admission policies, and financial policies and procedures Demonstrates the Added Education Values – <br>What you will get from us, in return is:<br>A highly collaborative environment that pushes you to think beyond your boundaries A diverse workload, keeping you continually stimulated An open forum for expression of ideas Diverse opportunities
Job Title: Senior IT Support Engineer<br>Position Overview Fortes Education is seeking an experienced Senior IT Support Engineer to provide advanced technical support across our corporate offices and schools. This role is responsible for maintaining a secure, reliable, and high-performing IT environment while supporting staff, students, and teaching technologies. The ideal candidate will have strong hands-on experience administering both Microsoft 365 and Google Workspace for Education environments, alongside enterprise infrastructure, networking, endpoint management, cybersecurity, and school technology platforms. The role also plays an important part in IT projects, infrastructure upgrades, service improvement initiatives, and ensuring exceptional end-user support.<br>Key Responsibilities Google Workspace & Microsoft 365Administer and support Google Workspace for Education including Google Admin Console, Organizational Units, user provisioning, Groups, Google Classroom, Drive governance, and security policies. Administer Microsoft 365 services including Exchange Online, Teams, Share Point, One Drive, Entra ID, Active Directory, Azure, and Group Policies. Manage identity and access management (IAM), user lifecycle, permissions, and security policies across both ecosystems. <br>Infrastructure & Networking Deploy, configure, and support Windows Server environments, desktops, laptops, tablets, printers, and enterprise applications. Manage Layer 2/Layer 3 networking, wireless infrastructure, VLANs, DHCP, DNS, VPNs, firewalls, and WAN connectivity. Perform advanced troubleshooting and root cause analysis across infrastructure, network, hardware, software, and cloud environments. <br>School Technology & End User Support Support school MIS platforms (i SAMS, SIMS, Bromcom, or equivalent). Maintain classroom technologies including interactive displays, AV systems, conferencing solutions, and digital learning platforms. Deliver responsive technical support to both corporate and academic users while meeting agreed SLAs. <br>IT Operations & Projects Manage endpoint deployment, imaging, patching, endpoint security, backups, disaster recovery, software licensing, and asset management. Participate in infrastructure upgrades, cloud implementations, cybersecurity initiatives, and technology improvement projects. Maintain accurate documentation and collaborate with vendors, service providers, and internal stakeholders. Use AI-powered tools to improve troubleshooting, documentation, automation, and service delivery. <br>Candidate Requirements Education Bachelor's Degree in Computer Science, Information Technology, or a related discipline. Experience Minimum 5 years' experience in a senior IT support or infrastructure support role. Experience supporting both corporate and academic environments is highly desirable. Previous experience within an educational institution will be an advantage. <br>Essential Technical Skills Candidates should have strong hands-on experience with:Google Workspace for Education (Google Admin Console, OUs, Google Classroom, Drive, user administration) – Essential Microsoft 365 (Exchange Online, Teams, Share Point, One Drive, Entra ID) Windows Server, Active Directory, Azure Network infrastructure (Layer 2/3 switching, wireless, firewalls, VLANs, DHCP/DNS, WAN) Endpoint management (Intune, SCCM, Autopilot or equivalent) Identity & Access Management (IAM) Backup, disaster recovery, endpoint protection, and cybersecurity best practices School MIS platforms (i SAMS, SIMS, Bromcom, or equivalent) will be a strong advantage Classroom AV, interactive displays, and conferencing technologies AI-powered productivity and automation tools <br>Professional Skills Excellent communication and customer service skills. Strong analytical and troubleshooting ability. Ability to work independently and manage competing priorities. High attention to detail with excellent documentation practices. Calm and professional under pressure, particularly during teaching hours and business-critical incidents. Strong stakeholder management and teamwork skills.<br>How to Apply: Interested candidates can apply on our website http://fortes.co/Careers
Additional Information<br><br>Job Number 26116532<br><br>Job Category Food and Beverage & Culinary<br><br>Location Palm Jumeirah, P. O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Préparer des repas spéciaux ou des mets de remplacement. Réguler la température des fours, des grilloirs, des grils et des fours de grillage. Sortir la nourriture stockée dans le congélateur et la mettre à décongeler dans le réfrigérateur. Veiller à ce que les portions, la présentation et les garnitures soient bien préparées. Tenir à jour les journaux des aliments. Surveiller la qualité et la quantité de nourriture préparée. Indiquer quand de l’aide est requise pendant les périodes achalandées. Informer le chef des produits alimentaires excédentaires à utiliser dans les plats du jour. Informer le personnel du service Aliments et boissons des articles retirés et des spéciaux au menu. Veiller à la qualité des produits alimentaires. Préparer et cuire les aliments selon des recettes, des normes de qualité et de présentation, et des listes de contrôle pour la préparation des aliments. Préparer les aliments froids. Aider la direction avec l’embauche, la formation, la planification, l’évaluation, la motivation et l’encadrement des employés; et servir de modèle de rôle. Suivre et appliquer toutes les politiques et procédures de sécurité de la chaîne; rapporter les besoins en entretien, les accidents, les blessures et toutes les conditions de travail considérées comme étant dangereuses; suivre les formations et obtenir les certifications requises en matière de sécurité. S’assurer que son uniforme et son apparence personnelle sont propres et professionnels; préserver la confidentialité des renseignements exclusifs; et protéger les actifs de l’entreprise. Anticiper et traiter les besoins de service des clients. Utiliser un langage clair et courtois lors de toute communication. Développer et maintenir des relations professionnelles positives et constructives avec vos pairs; s’unir et s’entraider afin d’atteindre les buts communs; écouter et répondre de façon appropriée aux problèmes des autres employés. Assurer le respect des exigences et des standards de qualité. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 25 livres (11,4 kg) sans assistance. S’acquitter d’autres tâches raisonnables, à la demande des superviseurs.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’un établissement d’enseignement technique, de métiers ou professionnel.<br><br>Expérience de travail connexe:Au moins 3 ans d’expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.
We are seeking an experienced HR Manager – Learning & Talent Development to lead the design, delivery, and continuous improvement of our organization's learning, training, and talent management strategies. The ideal candidate will be a strategic HR professional with strong expertise in training needs analysis, gap analysis, and talent development, backed by a CIPD or SHRM certification. The role is for MENA region and its an Individual role. We need minimum 2-3 years of experience in United Arab of Emirates in similar role. <br>About the Role As HR Manager – Learning & Talent Development, you will play a critical role in building a high-performing, future-ready workforce. You'll design impactful learning programs, identify skills and competency gaps, and drive talent management initiatives that align with business goals and support long-term organizational growth.<br>Key Responsibilities Learning & Development Strategy Design, implement, and continuously improve the organization's Learning & Development (L&D) strategy and annual training calendar Identify organizational and individual training needs through structured Training Needs Analysis (TNA) Develop and deliver training programs — technical, behavioral, and leadership — across all levels of the organization Evaluate training effectiveness through feedback, assessments, and performance metrics, refining programs as needed GAP Analysis & Competency Development Conduct skills and competency gap analyses across departments and roles Develop competency frameworks aligned with business objectives and job requirements Partner with department heads to close identified skill gaps through targeted development plans Track progress against gap-closure initiatives and report outcomes to senior leadership Talent Management Design and lead talent management processes, including succession planning, high-potential (HiPo) identification, and career development pathways Support performance management processes and link outcomes to individual development plans Build and maintain talent pipelines for critical and leadership roles Collaborate with leadership to identify and nurture future leaders within the organization Program & Stakeholder Management Manage relationships with external training providers, consultants, and certification bodies Develop and manage the L&D budget, ensuring cost-effective delivery of training initiatives Partner with HRBPs and department heads to align learning initiatives with business and workforce planning needs Champion a culture of continuous learning and professional development across the organization Reporting & Compliance Maintain accurate training records, certifications, and compliance documentation Prepare regular reports on training effectiveness, ROI, and talent development metrics for senior management Ensure L&D initiatives comply with relevant labor laws and organizational policies What We're Looking For Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree is a plus CIPD or SHRM certification is required6+ years of progressive HR experience, with a strong focus on Learning & Development and Talent Management Proven expertise in Training Needs Analysis (TNA) and skills/competency GAP analysis Strong background in designing and delivering training programs across technical, behavioral, and leadership tracks Experience with succession planning, talent pipelines, and performance-linked development Familiarity with Learning Management Systems (LMS) and HRIS platforms Strong stakeholder management skills, with the ability to influence at all organizational levels Excellent facilitation, presentation, and communication skills Data-driven mindset with the ability to translate insights into actionable development strategies<br>Key Skills Training & Development • Gap Analysis • Talent Management • Succession Planning • Competency Frameworks • Performance Management • Stakeholder Engagement • L&D Budget Management • CIPD/SHRM Best Practices
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<p><br> The role is responsible to independently or under the supervision of senior therapists all respiratory therapy interventions, taking into consideration patient’s best interest.<br> </p><br><br>Responsibilities:<br><p><br> Managerial Maintaining sufficient inventory of material supplies and equipment for performance of duties</p><br><p>Reporting shortage of materials to supervisor at earliest convenience, ordering and approving replenishments when necessary<br> Technical Performs respiratory care procedures as per established policy and procedures, i.e. if required under the direction of a respiratory therapist, doctor or nurse.</p><br><p>Assumes responsibility for operating autonomously, utilizing critical thinking and problem solving skills</p><br><p>Monitors patient responses and modifies therapies based on clinical/physiologic assessments and in consultation with physicians</p><br><p>Reads and evaluates physicians’ orders. Applies mechanical ventilator support of patients and monitors patient’s response</p><br><p>Modifies ventilator management to meet patient needs, based on clinical assessment, physiologic monitoring, and laboratory data and in consultation with the physician</p><br><p>Participates in the development and modification of respiratory care plans and therapeutic goals for patients with cardiopulmonary diseases</p><br><p>Assists the physician and Code Team in cardiac / respiratory arrest situations as request</p><br><p>Provides advanced emergency airway care according to approved protocol</p><br><p>Assists with pulmonary diagnostic procedures as required</p><br><p>Provides user-maintenance and troubleshooting of Respiratory Care equipment</p><br><p>Assesses and orders appropriate materials/equipment as per established guidelines.</p><br><p>Highlights any maintenance requirements or breakdowns to senior staff and is responsible for ensuring the repair of defected equipment</p><br><p>Ensures that, written and electronic records and activity data are maintained in accordance with established guidelines</p><br><p>Assists with internal and external transportation of patients</p><br><p><br> Quality & Safety Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/development as per standard policies and procedures</p><br><p>Complying with all safety, health and quality control programs and procedures as applicable</p><br><p>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infection</p><br><p>Maintaining the strictest confidence in relation to patient information whether formally or informally recorded</p><br><p>Practicing within the expressed limits of established policies and procedures</p><br><p>Ensuring that SOP (standard operation procedures) and Quality Assurance tests are maintained within all sections</p><br><p>Being responsible for documenting all intervention in appropriate format</p><br><p>Comply and support clinical audit processes within the service and report on these as agreed</p><br><p>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status</p><br><p>Interacting courteously with doctors, nurses and other healthcare providers when answering questions or providing other information<br> Education Assisting in the education, development, orientation of new employees, and preception of students as assigned</p><br><p>Participating in education sessions for department staff, doctors and nurses in the safe and secure handling of equipment, i.e. teaching, induction, peer review, case studies, and clinical presentations</p><br><p>Participating in department programs/committees, various hospital committees, and staff meetings (if requested)</p><br><p>Participating in the orientation and training of new employees</p><br><p>Ensuring appropriate internal and external sharing of information based on governing policies and procedures</p><br><p>Maintaining current professional knowledge by attending lectures, seminars or on-line education units</p><br><p>Completing and maintaining all regulatory requirements including: licensure and certification and other mandatory training within established time frames</p><br><p>Keeping abreast of all developments pertaining to service administration, manipulation and other specialty related matters<br> </p><br><br>Qualifications:<br><p>Qualification :- Bachelor’s degree in Respiratory Therapy<br> And<br> Valid ACLS /PALS Certification</p><br><p> Required: <br> a. NLT 1 years as a respiratory therapist with critical care experience</p><br><p>Desired: <br> N.A.<br> </p><br> </div>
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<p><br> Responsible for leading all nurses in an operational context within a unit/ward. Responsible to ensure that bed allocation and staff skill mix is appropriate for patient condition. Takes a lead role in coordinating hospital services during their shift.</p><br><br>Responsibilities:<br><p><br> Leadership <br> Provide leadership for nursing team within ward/unit and reports all issues to the senior charge nurse/unit manager</p><br><p>Collaborates with personnel from non-nursing department/disciplines regarding issues that may negatively impact patient care; facilitate solutions as needed</p><br><p>Participates in committees, task forces that are interdisciplinary or interdepartmental; may be required to chair, co-chair or lead such groups.</p><br><p>Management of Clinical Practice Facilitates effective patient flow utilizing bed capacity and staffing resources appropriately.</p><br><p>Monitors and reviews staff skill mix and in accordance with patient acuity uses available information to align staffing and workload.</p><br><p>Builds relationships with staff, peers and colleagues to support interdisciplinary and interdepartmental planning, aimed at improving patient outcomes.</p><br><p>Promotes continuity of care that is patient centered, outcome oriented and focused towards discharge planning.</p><br><p>Ensures that quality standards of nursing documentation are maintained according to organisational policy.</p><br><p>Perform hospital rounds to assess, identify problems, determine solutions and guide teams in clinical and operational management of services.<br> Communication Liaises effectively with other health care providers both internal and external to the organization.<br> Maintains confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Communicates with all unit(s) /departments as appropriate, to maximize efficiency and to expedite the admission, transfer and discharge process.</p><br><p>Uses information technology to access, transmit and produce information as necessary. <br> Performance Improvement/Risk Management Supports a culture of performance improvement.</p><br><p>Monitors and evaluates the quality of nursing care provided.</p><br><p>Actively participates in accreditation activities.</p><br><p>Audits compliance with organizational documentation standards.</p><br><p>Supports and participates in the implementation of evidence based practice to promote clinical knowledge and a research based clinical practice environment.</p><br><p>Monitors and supports the organisational Key Performance Indicators and Clinical Indicators and reinforces corrective action to improve clinical service.</p><br><p>Responsible for the coordination, monitoring, and reporting of incidents occurring within the organization after business hours facilitating corrective or preventative action as required.</p><br><p>Responsible for minimizing exposure to incidents of infection/cross infection of patients, staff, visitors and the general public. Ensures staff adheres to the infection control policies and procedures of the organization</p><br><p>Monitors compliance with International and HAAD Patient Safety Goals</p><br><p><br> Education Support the staff to provide a suitable environment for patient and family learning. </p><br><p>Engages in health promotion activities in the organization and community <br> Professional Responsibilities Identifies and utilizes various mechanisms to assist in development of managerial and leadership skills.</p><br><p>Utilizes internal educational resources and external agencies to assist with development of managerial competencies.</p><br><p>Develops and achieves annual performance criteria/goals in conjunction with the Line Manager.</p><br><p>Attends and participates in the orientation and other hospital based programs as agreed with the Line Manager.</p><br><p>Maintains and updates own professional development through relevant educational activities.</p><br><p>Maintains and updates a professional portfolio.</p><br><p>Initiates action and reports to the appropriate manager, when staff behavior and/or performance do not meet professional standards.</p><br><p>Effective and efficient utilization of human resources, consumables and equipment.<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> * NLT 6 years clinical experience in an appropriate &<br> relevant healthcare settings post qualification and<br> * NLT2 year in Senior Charge Nurse (S. C.N.) position, OR<br> NLT 3 years in a Charge Nurse Position.<br> </p><br> </div>
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<p><b>Job Requisition ID: </b>180416 </p><p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. </p><p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><p> </p><p><b>Overview of the role:</b></p><p>We are seeking a passionate and customer-centric Polestar Specialist to join our team in the UAE. Reporting to the Space Manager, you will play a key role in representing the Polestar brand, delivering exceptional customer experiences, and driving vehicle sales performance.</p><p>As a Polestar Specialist, you will be the face of the brand, guiding customers through an educational, immersive, and engaging journey while helping them discover the future of electric mobility. You will build meaningful customer relationships, support sales growth, and consistently deliver a premium retail experience that reflects Polestar's innovative and sustainable vision.</p><p> </p><p><b>What you will do:</b></p><ul><li>Achieve and exceed individual and branch vehicle sales targets while maintaining the highest standards of customer experience.</li><li>Develop strong relationships with prospective and existing customers to generate repeat business and referrals.</li><li>Deliver engaging product presentations and educate customers on Polestar vehicles, electric mobility solutions, and related technologies.</li><li>Consistently achieve customer satisfaction objectives and contribute to strong CSI, CE, and customer feedback scores.</li><li>Utilize company sales and prospecting systems effectively to build and manage a healthy customer pipeline.</li><li>Ensure all sales documentation, cash handling, and credit procedures are completed in compliance with company policies.</li><li>Stay current with product developments, EV infrastructure advancements, automotive trends, and competitive market activity.</li><li>Collaborate closely with the wider Space team to create memorable experiences for visitors and strengthen brand advocacy.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful:</b></p><ul><li>Strong sales, negotiation, and influencing skills.</li><li>Exceptional customer relationship management capabilities.</li><li>Excellent communication and presentation skills.</li><li>Ability to explain technical automotive and EV features in a simple and engaging manner.</li><li>Strong prospecting and lead conversion skills.</li><li>Customer-centric mindset with a passion for delivering premium experiences.</li><li>Ability to remain composed and solution-oriented under pressure.</li><li>Conflict resolution and problem-solving abilities.</li><li>Strong teamwork and collaboration skills.</li><li>Self-motivated, energetic, and proactive approach to achieving goals.</li></ul><p> </p><p><b>About the team:</b></p><p>The Polestar Space team serves as the front line of the brand and plays a critical role in shaping customer perceptions and experiences. The team works together to deliver inspiring, informative, and engaging customer journeys while supporting Polestar's mission of accelerating the transition to sustainable mobility. Collaboration, innovation, and customer obsession are at the heart of everything the team does.</p><p> </p><p><b>What equips you for the role:</b></p><ul><li>Bachelor's degree preferred, but not essential.</li><li>Minimum of 2 years' experience in luxury retail, premium hospitality, airline services, automotive sales, customer experience, event management, or other highly customer-focused environments.</li><li>Experience delivering premium branded customer experiences.</li><li>Knowledge of automobiles and electric vehicle technologies is highly advantageous.</li><li>Valid UAE driving license.</li><li>Fluent English communication skills are essential.</li><li>Arabic language skills are desirable.</li><li>Additional languages such as Urdu, Hindi, Tagalog, Farsi, or other regional languages will be advantageous.</li><li>Demonstrated ability to achieve sales targets and deliver exceptional customer satisfaction.</li></ul><p> </p></div>
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>Have knowledge of all Kids Club facilities, activities, schedules, and services provided by the hotel.</li><li>Perform duties according to the operational standards, policies, and procedures established by the Recreation Manager.</li><li>Welcome children and parents in a friendly, professional, and respectful manner at all times.</li><li>Ensure the safety, security, and well-being of all children participating in Kids Club activities.</li><li>Organize, supervise, and lead age-appropriate indoor and outdoor recreational, educational, creative, and entertainment activities.</li><li>Encourage children's participation while creating a fun, positive, and inclusive environment.</li><li>Follow the daily activity schedule and prepare all materials, games, and equipment before each activity.</li><li>Maintain constant supervision of children during activities and ensure attendance records are accurately maintained.</li><li>Respond professionally to parents' inquiries, requests, and complaints, resolve issues whenever possible, and inform the Recreation Manager when necessary.</li><li>Report any accidents, injuries, illnesses, or unusual incidents immediately and complete the required incident reports.</li><li>Ensure all Kids Club equipment, toys, games, and learning materials are clean, safe, and in good working condition.</li><li>Maintain cleanliness, hygiene, and organization of the Kids Club before, during, and after activities.</li><li>Inspect all Kids Club facilities and equipment daily, report damaged or unsafe items, and coordinate repairs with the Engineering Department.</li><li>Ensure all activities comply with hotel policies, child safeguarding procedures, and health and safety standards.</li><li>Organize and participate in children's parties, themed events, holiday celebrations, and family entertainment programs.</li><li>Promote Kids Club activities to hotel guests and encourage children's participation.</li><li>Ensure children are registered upon arrival and released only to authorized parents or guardians according to hotel procedures.</li><li>Maintain confidentiality of children's and families' personal information.</li><li>Wear the designated hotel uniform and name badge while on duty.</li><li>Work according to the weekly duty roster and operational requirements determined by the Recreation Manager.</li><li>Attend all departmental meetings, training sessions, and emergency, first aid, and child protection training programs.</li><li>Support the hotel's environmental sustainability initiatives by reducing waste and using resources responsibly.</li><li>Comply with all hotel quality management systems, policies, and standard operating procedures.</li><li>Maintain a professional appearance, positive attitude, and excellent communication with guests and colleagues.</li><li>Carry out any additional duties assigned by the Recreation Manager or Hotel Management that are consistent with the responsibilities of the position.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Bachelor's Degree in Physical Education, Early Childhood Education, or a related field.</li><li><strong>Experience:</strong> At least 1 year of experience in a Kids Club, childcare, entertainment, or hospitality environment.</li><li><strong>Foreign Language:</strong> Good command of <strong>English and/or Russian</strong> to communicate effectively with children and guests. Additional languages are an advantage.</li><li><strong>Courses and Training:</strong> Certification or training in Childcare, First Aid, CPR, Child Protection, or Kids Entertainment is preferred.</li><li><strong>Computer Literacy:</strong> Basic computer skills are preferred.</li><li><strong>Skills:</strong> Excellent communication and interpersonal skills, ability to work with children of different age groups, creativity in organizing activities, strong supervision and safety awareness, problem-solving ability, teamwork, patience, and a friendly, energetic personality.</li></ul> </div>
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<b>Special Note – Jakarta Recruitment Event</b> <br><p>This vacancy is linked to Air Arabia’s upcoming <strong>invitation-only Engineering Recruitment Event in Jakarta, Indonesia</strong>. Candidates should apply to this vacancy only if they are available to attend the recruitment event in Jakarta during the <strong>first week of September 2026</strong>, subject to being shortlisted and invited by Air Arabia. Full event details, including venue, date, timing and interview schedule, will be shared only with shortlisted candidates prior to the event.</p><br><br><br><p>If you are interested in similar Air Arabia opportunities but are not available to attend the Jakarta event, please apply separately to the relevant non-event vacancy on the Air Arabia careers site.</p><br><br><b>Job Purpose</b> <br><p>The successful candidate carries out and supervises Line/ Base-level maintenance tasks on Air Arabia and third-party aircrafts within the CAR 66 ‘B1’ License Category, ensuring the required work is performed, certified and recorded accurately and timely in accordance with Air Arabia and regulatory requirements.</p><br><br><b>Key Result Responsibilities</b> <br><p><strong>Operational Excellence</strong></p><br><br><ul><li>Reviews assigned task cards with the Maintenance Manager to gain full understanding of the work, priorities, documentation requirements and cautions, prior to starting work.</li><li>Prepares and performs scheduled aircraft maintenance according to assigned task cards, ensuring that the required documentation, parts, tools and GSE are obtained and used per issued instructions.</li><li>Carries out aircraft test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.</li><li>Performs defect troubleshooting and rectification in accordance with Aircraft Maintenance Manuals and instructions provided by Engineering Department.</li><li>Signs off maintenance tasks performed or supervised within the scope of own authorisation, verifying that the task card and associated documents have been completed to the required standard following completion of all maintenance.</li><li>Manages communications with other Engineers and Technicians related to the assigned tasks, ensuring proper coordination, continuity and handover of work.</li></ul><br><p><strong>Safety</strong></p><br><br><ul><li>Manages the safety of assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.</li><li>Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.</li><li>Manages human factors aspects of maintenance, ensuring that the continuity of critical maintenance tasks is protected, by avoidance of task interruption and the proper use of handover procedures.</li></ul><br><p><strong>Reputation and Teamwork</strong></p><br><br><ul><li>Internal Customer Service: provides positive support to other operational teams in ABY, provides proactive and helpful professional advice, suggestions and solutions.</li><li>Leadership: provides sound supervision and guidance of Technicians assigned to support own tasks. Ensures they are adequately briefed to perform the non-certifying maintenance tasks.</li><li>Representing Air Arabia: presents a positive and competent image of technical professionalism to ABY Flight Crews, other companies’ personnel and ABY customers.</li></ul><br><p><strong>Cost Awareness</strong></p><br><br><ul><li>Maintains positive awareness of the cost of aircraft maintenance including use of time and materials. Minimizes unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Holds /has held an EASA Part 66 or GCAA CAR 66 B1 Aircraft Maintenance License and company maintenance approvals on the Airbus A320.</li><li><strong>Note:</strong> must commit to ensure any limitations removed from license within 9 months of induction.</li><li>Ability to obtain an unrestricted GCAA CAR 66 B1 Category License.</li><li>Able to demonstrate in-depth airframe and engine systems maintenance knowledge.</li><li>Ability to read, write, speak and understand English to a good standard for technical communications.</li><li>Good computer skills (Microsoft Office).</li><li>Ability to obtain a UAE driving license</li></ul><br><b>Work Experience</b> <br><p><strong>External applicants</strong></p><br><br><ul><li>At least 2 years’ experience certifying maintenance on the Airbus A320 family of aircraft.</li><li>At least 5 years’ experience in a Line/Base Maintenance environment.</li></ul><br><br> </div>
<div><div><strong>JOB OVERVIEW</strong></div><div><br></div><div>The Service Point Advisor is responsible for answering customer inquiries both over the phone and across the counter, ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The Advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.</div><div><br></div><br><div><div><strong>MAIN RESPONSIBILITIES</strong></div><div><br></div><div>•<span ></span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</div><div>•<span ></span>Ensure that a high level of professional rapport is developed and maintained with all customers</div><div>•<span ></span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</div><div>•<span ></span>Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved</div><div>•<span ></span>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action</div><div>•<span ></span>Follow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practices</div><div>•<span ></span>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times</div><div>•<span ></span>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly</div><div>•<span ></span>Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer</div><div>•<span ></span>Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue</div><div>•<span ></span>Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers</div><div>•<span ></span>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit</div><div>•<span ></span>Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders</div><div>•<span ></span>Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged for quicker clearance at destination- CIA</div><div>•<span ></span>Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day. The cash summary report needs to be reconciled for the cash collected for the shipments delivered (TCPC or IMPEX) or accepted at the counter</div><div>•<span ></span>Provide follow up for the call centre Advisors during off hours by tracking and tracing shipments in adherence to DHL’s network trace standards</div></div><div><br></div><div><br></div><div><div><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></div><div><br></div><div>•<span ></span>Excellent verbal communication skills and interpersonal style</div><div>•<span ></span>Excellent personal presentation, grooming and hygiene</div><div>•<span ></span>Excellent organisational skills, including ability to prioritise workload</div><div>•<span ></span>Ability to effectively contribute as a team member as part of a busy team</div><div>•<span ></span>Proven ability to work under pressure in a fast paced, time sensitive environment</div><div>•<span ></span>Demonstrated ability to use initiative/judgement to solve job related issues</div><div>•<span ></span>Good understanding of DHL Network</div><div>•<span ></span>Strong problem solving capability</div><div>•<span ></span>Desire to get the job done</div><div>•<span ></span>Passion to provide excellent Customer Service</div><div>•<span ></span>Right first time philosophy</div><div>•<span ></span>Sound educational back ground with knowledge of the Service Industry, an added advantage</div><div>•<span ></span>Working knowledge of Microsoft Word, Excel and Power Point.</div><div>•<span ></span>Good oral and written communication skills in English</div><div>•<span ></span>Self motivated individual capable of taking ownership and working independently</div><div>•<span ></span>Tolerance for stress in a fast paced working environment.</div><div>•<span ></span>Adheres to policies and procedures</div><div>•<span ></span>Possesses good relationship building and interpersonal skills</div></div></div>
<ul><li><p>Principal Accountabilities:
▪ Prepares clinical and progress notes, coordinates services, work as liaison between treating physician and other personnel of changes in the client's condition and family members
▪ Counsels the clients and family in meeting nursing and related needs, participates in in- service programs, and supervises and teaches other nursing personnel
Specific
▪ Monitoring and recording vital signs and reporting to the treating physicians for the abnormal values
▪ Administering prescribed medications
▪ Monitoring intravenous infusions and parenteral therapies
▪ Caring of clients with Tracheostomy, gastrostomy and colostomy
▪ Carrying out nursing care to clients with Pace maker, peritoneal dialysis , and clients on ventilator
▪ Delivering Nursing care of clients with hemiplegic, paraplegic, Bells palsy, cerebral palsy, terminally ill, and elderly etc.
▪ Caring new born, pre and post-partum mothers
▪ Caring of clients with physically challenged and those who need special care at home or at their educational facility
▪ Delivering simple exercises, helping in ambulation and accompanying clients to social gathering, hospitals, other treatment facilities and out doors
▪ Caring for the wound of the patient in order to prevent exacerbation of pressure ulcers
▪ Reporting and recording of medical events, procedures and other medical parameters
▪ Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager, or Medical Doctor.
Responsibilities
Principal Accountabilities:
▪ Prepares clinical and progress notes, coordinates services, work as liaison between treating physician and other personnel of changes in the client's condition and family members
▪ Counsels the clients and family in meeting nursing and related needs, participates in in- service programs, and supervises and teaches other nursing personnel
Specific
▪ Monitoring and recording vital signs and reporting to the treating physicians for the abnormal values
▪ Administering prescribed medications
▪ Monitoring intravenous infusions and parenteral therapies
▪ Caring of clients with Tracheostomy, gastrostomy and colostomy
▪ Carrying out nursing care to clients with Pace maker, peritoneal dialysis , and clients on ventilator
▪ Delivering Nursing care of clients with hemiplegic, paraplegic, Bells palsy, cerebral palsy, terminally ill, and elderly etc.
▪ Caring new born, pre and post-partum mothers
▪ Caring of clients with physically challenged and those who need special care at home or at their educational facility
▪ Delivering simple exercises, helping in ambulation and accompanying clients to social gathering, hospitals, other treatment facilities and out doors
▪ Caring for the wound of the patient in order to prevent exacerbation of pressure ulcers
▪ Reporting and recording of medical events, procedures and other medical parameters
▪ Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager, or Medical Doctor.
</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Education</p><ul><li><p>Bachelor of Science in Nursing froman accredited school of nursing in home country</p></li><li><p>Active Basic Life Support training</p></li></ul><ul><li><p>Critical care qualification</p></li><li><p>Pediatric qualification (for pediatrics RN)</p></li><li><p>ACLS (for adult patients)</p></li><li><p>PALS (for pediatric patients)</p></li><li><p>Teaching and assessing</p></li></ul><p>Experience</p><ul><li><p>2 to 5 Years working experience asRN</p></li></ul><br><p>Certification and Licensure</p><ul><li><p>Current valid registration in country of training and/or country of last employment</p></li><li><p>Eligible for DOH / DHA / MOH licensing</p></li></ul><br><p>Job Specific Knowledge and Skills</p><ul><li><p>Homecare & Clinical Skills, Bedside Manner, Infection Control, Nursing Skills, Physiological Knowledge, Administering Medication, Medical Teamwork, Multi-tasking, Listening, Verbal Communication, Health Promotion and Maintenance</p></li></ul><ul><li><p>Able to speak Arabic</p></li></ul></li></ul>