Database Developer Jobs - Dubai UAE
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Job Purpose The IT Manager is responsible for managing, developing and maintaining the company's complete technology environment, including business systems, internal platforms, IT infrastructure, cybersecurity, networks, servers, websites, customer-facing applications, telephony systems, backups and technology requirements for real estate projects and new branches. The role acts as the technical owner of the company's IT environment and works closely with Management, Sales, Finance, Legal, Marketing, Customer Service and Project teams to translate operational requirements into secure and effective technology solutions. Key Responsibilities1. IT Strategy & Operations Manage the company's overall IT operations, systems, infrastructure and technology requirements. Develop and implement IT solutions based on business and departmental requirements. Ensure availability, reliability, performance and security of business-critical systems. Establish IT standards, procedures, access controls and technical documentation. Manage day-to-day IT troubleshooting and user support across departments. Evaluate technology requirements and recommend improvements, upgrades and automation opportunities.2. Business Systems & San Zen Portal Manage and administer the company's internal San Zen Portal. Manage user accounts, permissions, roles and access levels. Develop and implement workflows and system improvements based on departmental requirements. Support users and troubleshoot portal-related issues. Coordinate system enhancements, testing, implementation and ongoing optimization. Maintain technical and functional documentation for internally developed systems.3. Sales & Finance Systems Manage the company's DEV system supporting Sales and Finance operations. Maintain workflows relating to EOI, Booking Forms, SPA and customer transaction documentation. Configure and maintain document logic, workflow sequences and applicable business rules. Implement approved process changes requested by Sales, Finance or Management. Ensure system continuity, accuracy and appropriate access controls.4. Broker Management System Manage and enhance the company's broker management platform. Support broker registration, activity tracking and follow-up processes. Manage user access, workflows, updates and technical support. Develop system improvements to increase automation and reduce manual coordination.5. Company Website Manage the company's website from a technical perspective. Implement website changes, corrections, new pages, sections and functionality. Coordinate website content requirements with Marketing, Sales and Management. Monitor website performance, availability and technical functionality. Troubleshoot website issues and maintain appropriate security controls.6. Customer Mobile Application Manage the company's customer/owner mobile application and its integrations. Support application releases, updates and technical enhancements. Maintain integration with customer payment-plan functionality. Support integration between the mobile application and smart-home systems. Maintain service and maintenance request functionality. Ensure customer requests, payments and activity integrate correctly with relevant internal systems.7. PBX, Telephony & AI Calling Manage the company's PBX and central telephone infrastructure. Configure extensions, call routing, IVR and related telephony functionality. Manage integrations between telephone systems, AI calling platforms and lead-management systems. Configure and optimize AI call workflows, qualification logic, escalation rules and customer interaction flows. Monitor system performance and continuously improve call workflows based on operational requirements.8. Cybersecurity & Information Security Manage company cybersecurity, network security and system security. Implement and maintain access controls, permissions and secure connectivity. Protect company accounts, devices, networks and business systems. Monitor security risks and investigate suspected security incidents. Implement security controls, system hardening and appropriate preventive measures. Ensure employees receive appropriate system access based on their roles and responsibilities.9. Backup & Business Continuity Manage the company's backup and recovery environment. Establish and maintain backup schedules for business-critical systems and information. Monitor backups and verify successful completion. Maintain restoration and disaster-recovery readiness. Periodically test recovery procedures. Maintain documentation covering backup locations, retention and restoration procedures.10. Smart Home & Project IT Infrastructure Act as the technical point of contact for technology infrastructure incorporated into real estate development projects, including:Smart-home system design and integration. Home automation and owner control systems. Smart-home testing and commissioning. CCTV systems and connectivity. Sound systems. Fiber backbone planning and routing. Wi-Fi coverage and access-point planning. IDF rooms, racks and technical layouts. ICT, ELV and low-current infrastructure. Coordination with project teams, consultants and contractors. Testing, troubleshooting and final technical readiness.11. New Branch & Server Room Setup Lead complete IT setup for new company offices and branches. Design and establish server rooms, including racks, servers, switches, cabling and related infrastructure. Configure networks, structured cabling, internet connectivity and secure links between locations. Arrange and configure workstations, printers, telephones, user accounts and other IT equipment. Extend cybersecurity, access controls and backup coverage to new locations. Ensure IT infrastructure is fully operational before branch opening.12. IT Assets & User Management Manage company laptops, desktops, mobile devices and other IT assets. Maintain an accurate IT asset inventory and assignment records. Create, modify and deactivate employee system accounts and access. Coordinate IT requirements for employee onboarding, transfers and offboarding. Ensure company assets and system access are properly returned or disabled during employee separation.13. Cross-Departmental Support Work closely with Sales, Finance, Legal, Marketing, Customer Service, HR and Project teams. Translate business requirements into practical technical solutions. Prioritize IT projects and support requirements according to business needs. Provide technical guidance to management regarding systems, infrastructure, security and technology investments. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or related discipline. Minimum 7–10 years of relevant IT experience, including managerial or technical-lead responsibility. UAE real estate development or property-sector experience is highly preferred. Strong experience with IT infrastructure, networks, servers and cybersecurity. Experience managing or developing business applications, portals and system integrations. Knowledge of cloud services, backup solutions and business-continuity practices. Experience with PBX/VoIP and telecommunications systems. Knowledge of APIs and system integrations. Exposure to smart-home, CCTV, ELV, fiber and project IT infrastructure is highly desirable. Experience supporting multi-department and multi-location business operations. Key Skills & Competencies IT infrastructure and network management Systems administration Business application management Cybersecurity and information security System development and integration Database and API understanding Cloud and backup technologies Business continuity and disaster recovery PBX/VoIP and telecommunications Smart-home and ELV infrastructure Project management Vendor and contractor management Technical troubleshooting Leadership and stakeholder management Strong analytical and problem-solving skills<br>Authority & Accountability The IT Manager will be accountable for the operational reliability, security and technical continuity of the company's IT environment and will ensure that technology solutions support the company's business objectives while maintaining appropriate security, access control, documentation and business-continuity standards.
B2B Sales & Business Development Executive – Video Editing Services<br>Company: Prime Cut by Black Eagle Services FZCOLocation: Dubai, United Arab Emirates Employment Type: Full-time Position Type: Field Sales, Business Development and Client Acquisition Additional Compensation: Attractive performance-based commissions Fixed Salary: AED 3,000 per month Commission: Uncapped performance-based commission, paid within the same month Earning Potential: Consistently high-performing sales professionals can earn AED 20,000–30,000 per month or more. There is no upper limit on commission earnings..<br>About Prime Cut<br>We Edit. You Create. Prime Cut is a professional video-editing service for creators, coaches, consultants, podcasters, agencies, service providers and companies. We help our clients produce high-quality content without building their own editing team or spending valuable time managing complex post-production workflows. Our services include:You Tube video editing Podcast video and audio editing Corporate and promotional videos Image and brand videos Instagram Reels and You Tube Shorts Social media content Professional audio mastering Cinematic colour grading Motion graphics and B-roll integration Platform-ready exports for You Tube, Instagram, Linked In and other channels Prime Cut has already completed more than 500 projects for over 50 clients and has achieved an average customer rating of 4.9 out of 5. Our promise is simple: professional quality, reliable delivery and a smooth process without unnecessary meetings or complicated communication.<br>About the Role<br>We are looking for a highly motivated and results-driven B2B Sales & Business Development Executive to actively grow Prime Cut’s customer base across the UAE. Your main responsibility will be to independently identify, approach, develop and acquire new clients for Prime Cut. This is a proactive sales position. You will not simply wait for incoming enquiries. You will actively search for new business opportunities, approach potential clients, visit companies, attend networking events, follow up with marketing leads and convert qualified prospects into paying customers. The ideal candidate is confident, disciplined and comfortable speaking directly with business owners, creators, marketing managers and decision-makers.<br>Your Key Responsibilities<br>Actively search for and acquire new customers for Prime Cut Identify and develop new business opportunities throughout the UAEResearch suitable companies, creators and potential decision-makers Build and continuously expand a qualified B2B prospect database Approach potential customers through cold calls, emails, Linked In and direct outreach Visit companies and potential clients personally Arrange and conduct face-to-face sales meetings Attend business events, networking events and industry meetings Follow up quickly and consistently with incoming marketing leads Reconnect with prospects who have previously shown interest Present Prime Cut’s video-editing services, pilot projects and monthly packages Understand each prospect’s content needs, challenges and business objectives Explain how Prime Cut can save clients time, improve content quality and simplify their production workflow Conduct professional discovery calls, sales presentations and consultations Prepare suitable proposals and follow up until a clear decision is reached Negotiate professionally and close new business Convert prospects into long-term Prime Cut customers Build and manage a structured sales pipeline Maintain accurate records of contacts, conversations, meetings and follow-up activities Develop strong relationships with new and existing clients Identify upselling and long-term cooperation opportunities Coordinate the professional handover of new customers to our project-management and production teams Provide regular reports on sales activities, pipeline development and completed deals<br>Required Qualifications<br>Excellent business-level English, both written and spoken, is mandatory You must be able to conduct professional sales meetings, presentations, telephone calls and written communication entirely in English Previous experience in B2B sales, business development, field sales or active client acquisition Strong confidence in cold calling, direct outreach and face-to-face sales Excellent communication, presentation, negotiation and closing skills Professional, trustworthy and confident appearance Strong self-motivation and a proactive sales mentality Willingness to actively search for opportunities instead of waiting for leads Ability to approach business owners and decision-makers confidently Consistent and disciplined follow-up skills Independent, organised and results-oriented working style Ability to manage multiple prospects and opportunities simultaneously Current residence in the UAE and legal eligibility to work in the UAEAbility and willingness to travel independently to customer meetings throughout the UAEA valid UAE driving licence and personal mobility are strongly preferred Experience with CRM systems and structured pipeline management is an advantage Knowledge of video production, content creation, social media or digital marketing is an advantage German or Arabic language skills are an advantage, but not required<br>Compensation and Earning Potential<br>The position offers a fixed monthly salary of AED 3,000, plus attractive performance-based commissions for successfully acquired customers. Sales professionals who consistently generate qualified opportunities, close new customers and build recurring business may achieve a total monthly income of approximately AED 20,000 to AED 30,000. The higher earning range is performance-based and is not guaranteed. Actual monthly earnings depend on individual sales results, the number and value of completed deals and the applicable commission structure. Your performance has a direct impact on your income.<br>What We Offer<br>A professional and internationally scalable service A clear product that solves a real problem for creators and businesses Pilot projects, monthly subscriptions and customised business packages Existing marketing leads for active follow-up Professional support from our editing, project-management and production teams More than 500 successfully completed projects as strong sales proof Direct communication with management Short decision-making processes High performance-based earning potential A high level of independence and personal responsibility The opportunity to build and develop Prime Cut’s UAE client base Long-term career-development and growth opportunities The chance to grow with an ambitious digital-service company<br>Who This Position Is For<br>This position is ideal for someone who enjoys meeting people, building relationships and closing deals. We are looking for a genuine sales professional who takes initiative, actively approaches companies, follows up consistently and accepts responsibility for results. This is not a passive office position for someone who wants to wait for incoming enquiries. If you are ambitious, confident and motivated by performance-based income, we would like to hear from you.<br>How to Apply<br>Please send the following documents and information:Your current CVA short introduction about yourself A summary of your previous sales experience Information about your current location and availability in the UAE<br>Send your application to:socialmedia@primecut.me<br>Email subject: Application – B2B Sales & Business Development Executive UAELearn more about Prime Cut:www.primecut.me<br>Prime Cut – We Edit. You Create. A service by Black Eagle Services FZCO
Marketing Executive / Content Creator<br>Company: Florius International FZCO (Florius Flowers) Location: Dafza, Dubai, United Arab Emirates Reports to: Marketing Manager Employment Type: Full Time – 5 days per week Career Level: Junior to Mid-Level<br>About Florius Florius Flowers is a breeder, grower, and distributor of premium fresh flowers grown in Kenya, Ethiopia, and Colombia. With 30 years of experience in floriculture, we combine passion, quality, innovation, and care to bring the best flowers to customers around the world. From our Dubai office, our international team manages key global operations, including sales, customer relations, logistics, supply chain, finance, marketing, trade show preparation, and digital innovation.<br>We operate in a fast-moving global flower trade, supporting customers across different time zones 365 days a year. Our Dubai office is open from 7:00 AM to 9:00 PM, 7 days a week, covered by two team shifts. This is a full-time role, 5 days per week, with a fixed schedule as much as possible, including possible weekends and public holidays. Our shared mission is simple: “Bringing the best flowers to any place in the world.”<br>About the Role We are looking for a creative and hands-on Marketing Executive / Content Creator to join our Dubai team. This is a combined marketing and operations role, ideal for someone who enjoys creating content, working with social media, supporting brand communication, and also being involved in the daily commercial operations of an international flower company.<br>The role is mainly focused on marketing, social media, digital content, and brand support, while also supporting the Operations team with sales, customer communication, shipment coordination, planning, and daily follow-ups.<br>This position is a good fit for someone who is creative, organized, practical, and eager to learn how marketing connects with real business operations, sales, logistics, and international trade.<br>Who We’re Looking For We are looking for someone who:Has a strong interest in marketing, branding, and social media Enjoys creating photo, video, written, digital, and print-ready content Has a good eye for design, layout, colors, and visual details Communicates clearly and professionally in English Spanish speaking is preferred and considered a strong advantage Can turn daily business activities into attractive and useful content Is comfortable working with different teams, customers, farms, and logistics partners Is organized and able to manage several tasks at the same time Has a hands-on mentality and is willing to support operations when needed Is curious, eager to learn, and open to feedback Can work independently, but also enjoys being part of an international team<br>What You’ll DoYour responsibilities will include, but are not limited to:<br>Marketing, Social Media & Content Creation Approximately 60% of the workload Create and plan inspiring content across social platforms including, but not limited to, Instagram, Facebook, Pinterest, and You Tube Create content for newsletters, presentations, product catalogs, and digital platforms Create artwork and collateral, both digital and print-ready Create and maintain (online) product catalogs and SOP’s Assist in creating marketing materials for customers, trade shows, campaigns, and promotions Support email marketing campaigns and customer updates Help maintain a consistent brand look and tone across all communication channels Monitor social media activity, engagement, and content performance Coordinate with colleagues and farms to collect photos, videos, product information, and stories Create and maintain SOPs for operational purposes Update and maintain our website together with our in-house IT team Support trade show preparations, overall presence and collateral Look for new content ideas, trends, and improvements for our digital presence<br>Operations, Sales Support & Daily Coordination Approximately 40% of the workload Support the Operations team with daily customer communication Assist with follow-ups through email, Whats App, phone, and other channels Help monitor customer requests, order updates, and shipment information Assist with shipment planning, availability updates, and internal coordination Coordinate with farms, logistics partners, and internal teams Help oversee the main email inbox and other communication channels Support the customer relationship database and keep information updated Assist during busy periods or colleague absences Help identify practical improvements in communication, content flow, and daily operations<br>Office & General Support Help keep files, product photos, videos, catalogs, SOPs, and digital documents organized Support office-related tasks and general coordination when needed Assist with ad-hoc tasks assigned by management Share ideas for improvements, better content, better processes, and possible automations<br>At Florius, new ideas are welcome. We value people who think along, take initiative, and look for ways to improve how we work.<br>Skills & Mindset To succeed in this role, you should have:Strong written and spoken English Spanish speaking is preferred Good knowledge of MS Office, especially Power Point, Word, Excel, and Outlook Good knowledge of Canva, Adobe tools, or other design and video editing tools Good understanding of social media platforms such as Instagram, Facebook, Pinterest, You Tube, and Linked In. Strong visual sense and attention to detail Good copywriting skills for captions, newsletters, catalogs, and short marketing texts Ability to create digital and print-ready artwork, with and without the help of AICreativity combined with a practical business mindset Strong organizational skills Good time management and ability to meet deadlines Confidence in communicating with colleagues, customers, and partners Curiosity and eagerness to learn Hands-on mentality and willingness to support different areas of the business Flexibility with working hours, shifts, weekends, and public holidays Ability to work independently and collaboratively in a dynamic international team<br>Qualifications Bachelor’s degree in Marketing, Communications, Business Administration, Media, Design, or a related field Experience with content creation, social media, design, photography- and video editing, and website content management Spanish language skills are preferred<br>What You’ll Gain At Florius, you will gain hands-on experience in marketing, content creation, social media, international business, sales support, and daily operations. You will learn how brand communication, product marketing, customer relations, logistics, catalogs, website content, and commercial planning connect in a real global trading company.<br>You will be part of a multicultural team in Dubai and work in a company where every day is different. This is a great opportunity for someone who wants to grow in marketing, content creation, social media, commercial operations, and international trade.<br>Benefits Dubai visa Medical insurance Annual return ticket compensation Multicultural and international work environment Growth opportunities within a fast-evolving company<br>Application Process The recruitment includes:Personality questionnaire - remote Content or marketing assignment - remote Aptitude test - on site Interview(s) - on site<br>Start Date: As soon as the ideal candidate is found.<br>At Florius Flowers, we never sit still, and there is always something happening. If this sounds like the right opportunity for you, apply now and start your journey with Florius.
Marketing Executive / Content Creator<br>Company: Florius International FZCO (Florius Flowers) Location: Dafza, Dubai, United Arab Emirates Reports to: Marketing Manager Employment Type: Full Time – 5 days per week Career Level: Junior to Mid-Level<br>About Florius Florius Flowers is a breeder, grower, and distributor of premium fresh flowers grown in Kenya, Ethiopia, and Colombia. With 30 years of experience in floriculture, we combine passion, quality, innovation, and care to bring the best flowers to customers around the world. From our Dubai office, our international team manages key global operations, including sales, customer relations, logistics, supply chain, finance, marketing, trade show preparation, and digital innovation.<br>We operate in a fast-moving global flower trade, supporting customers across different time zones 365 days a year. Our Dubai office is open from 7:00 AM to 9:00 PM, 7 days a week, covered by two team shifts. This is a full-time role, 5 days per week, with a fixed schedule as much as possible, including possible weekends and public holidays. Our shared mission is simple: “Bringing the best flowers to any place in the world.”<br>About the Role We are looking for a creative and hands-on Marketing Executive / Content Creator to join our Dubai team. This is a combined marketing and operations role, ideal for someone who enjoys creating content, working with social media, supporting brand communication, and also being involved in the daily commercial operations of an international flower company.<br>The role is mainly focused on marketing, social media, digital content, and brand support, while also supporting the Operations team with sales, customer communication, shipment coordination, planning, and daily follow-ups.<br>This position is a good fit for someone who is creative, organized, practical, and eager to learn how marketing connects with real business operations, sales, logistics, and international trade.<br>Who We’re Looking For We are looking for someone who:Has a strong interest in marketing, branding, and social media Enjoys creating photo, video, written, digital, and print-ready content Has a good eye for design, layout, colors, and visual details Communicates clearly and professionally in English Spanish speaking is preferred and considered a strong advantage Can turn daily business activities into attractive and useful content Is comfortable working with different teams, customers, farms, and logistics partners Is organized and able to manage several tasks at the same time Has a hands-on mentality and is willing to support operations when needed Is curious, eager to learn, and open to feedback Can work independently, but also enjoys being part of an international team<br>What You’ll DoYour responsibilities will include, but are not limited to:<br>Marketing, Social Media & Content Creation Approximately 60% of the workload Create and plan inspiring content across social platforms including, but not limited to, Instagram, Facebook, Pinterest, and You Tube Create content for newsletters, presentations, product catalogs, and digital platforms Create artwork and collateral, both digital and print-ready Create and maintain (online) product catalogs and SOP’s Assist in creating marketing materials for customers, trade shows, campaigns, and promotions Support email marketing campaigns and customer updates Help maintain a consistent brand look and tone across all communication channels Monitor social media activity, engagement, and content performance Coordinate with colleagues and farms to collect photos, videos, product information, and stories Create and maintain SOPs for operational purposes Update and maintain our website together with our in-house IT team Support trade show preparations, overall presence and collateral Look for new content ideas, trends, and improvements for our digital presence<br>Operations, Sales Support & Daily Coordination Approximately 40% of the workload Support the Operations team with daily customer communication Assist with follow-ups through email, Whats App, phone, and other channels Help monitor customer requests, order updates, and shipment information Assist with shipment planning, availability updates, and internal coordination Coordinate with farms, logistics partners, and internal teams Help oversee the main email inbox and other communication channels Support the customer relationship database and keep information updated Assist during busy periods or colleague absences Help identify practical improvements in communication, content flow, and daily operations<br>Office & General Support Help keep files, product photos, videos, catalogs, SOPs, and digital documents organized Support office-related tasks and general coordination when needed Assist with ad-hoc tasks assigned by management Share ideas for improvements, better content, better processes, and possible automations<br>At Florius, new ideas are welcome. We value people who think along, take initiative, and look for ways to improve how we work.<br>Skills & Mindset To succeed in this role, you should have:Strong written and spoken English Spanish speaking is preferred Good knowledge of MS Office, especially Power Point, Word, Excel, and Outlook Good knowledge of Canva, Adobe tools, or other design and video editing tools Good understanding of social media platforms such as Instagram, Facebook, Pinterest, You Tube, and Linked In. Strong visual sense and attention to detail Good copywriting skills for captions, newsletters, catalogs, and short marketing texts Ability to create digital and print-ready artwork, with and without the help of AICreativity combined with a practical business mindset Strong organizational skills Good time management and ability to meet deadlines Confidence in communicating with colleagues, customers, and partners Curiosity and eagerness to learn Hands-on mentality and willingness to support different areas of the business Flexibility with working hours, shifts, weekends, and public holidays Ability to work independently and collaboratively in a dynamic international team<br>Qualifications Bachelor’s degree in Marketing, Communications, Business Administration, Media, Design, or a related field Experience with content creation, social media, design, photography- and video editing, and website content management Spanish language skills are preferred<br>What You’ll Gain At Florius, you will gain hands-on experience in marketing, content creation, social media, international business, sales support, and daily operations. You will learn how brand communication, product marketing, customer relations, logistics, catalogs, website content, and commercial planning connect in a real global trading company.<br>You will be part of a multicultural team in Dubai and work in a company where every day is different. This is a great opportunity for someone who wants to grow in marketing, content creation, social media, commercial operations, and international trade.<br>Benefits Dubai visa Medical insurance Annual return ticket compensation Multicultural and international work environment Growth opportunities within a fast-evolving company<br>Application Process The recruitment includes:Personality questionnaire - remote Content or marketing assignment - remote Aptitude test - on site Interview(s) - on site<br>Start Date: As soon as the ideal candidate is found.<br>At Florius Flowers, we never sit still, and there is always something happening. If this sounds like the right opportunity for you, apply now and start your journey with Florius.
<ul><li><p>Identify and generate new business opportunities for GPS and fleet management solutions.</p></li><li><p>Develop and maintain relationships with new and existing customers.</p></li><li><p>Understand customer requirements related to vehicle tracking, fleet management, and vehicle monitoring.</p></li><li><p>Present and demonstrate GPS tracking and telematics solutions to prospective clients.</p></li><li><p>Explain product features, benefits, technical specifications, and applications to customers.</p></li><li><p>Conduct customer visits and meetings to understand operational and technical requirements.</p></li><li><p>Coordinate with technical and installation teams to ensure suitable solutions are proposed.</p></li><li><p>Prepare quotations, proposals, and commercial offers based on customer requirements.</p></li><li><p>Follow up with customers and manage the sales process from lead generation to closure.</p></li><li><p>Achieve assigned sales and business development targets.</p></li><li><p>Identify opportunities for upselling and cross-selling additional telematics products and services.</p></li><li><p>Maintain an updated sales pipeline and customer database.</p></li></ul><p>Monitor market trends and competitor activities in the GPS, fleet management, and telematics industry</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Engineering, IT, Electronics, Business, or a related field.</p></li><li><p>2–5 years of experience in technical sales, GPS tracking, telematics, fleet management, IoT, or related technology solutions.</p></li><li><p>Good understanding of GPS, vehicle tracking, and telematics solutions.</p></li><li><p>Strong technical sales and business development skills.</p></li><li><p>Excellent communication, presentation, negotiation, and interpersonal skills.</p></li><li><p>Ability to understand customer requirements and recommend appropriate solutions.</p></li><li><p>Willingness to travel for customer meetings and business development activities.</p></li><li><p>UAE Driving License Holder is preferred.</p></li><li><p>Target-oriented, proactive, and self-motivated approach.</p></li></ul>
Customer Relations Executive – UAE National Location: Dubai (Full-time, On-site) About Barjeel Geojit Financial Services L. L. C. Barjeel Geojit Financial Services L. L. C. is a leading UAE Capital Market Authority (CMA)-licensed financial services company with over 25 years of experience. We are committed to delivering trusted financial solutions with professionalism, integrity, and regulatory compliance. Key Responsibilities· Support customer onboarding, KYC, and Re-KYC processes.· Handle customer inquiries and resolve service requests promptly.· Maintain accurate client records and documentation.· Coordinate with internal teams to ensure seamless customer service.· Build strong client relationships and deliver an excellent customer experience.· Comply with company policies and regulatory requirements. Requirements· UAE National with a valid Family Book.· Bachelor's degree.· Fresh graduates are welcome to apply.· Strong communication and interpersonal skills.· Good knowledge of Microsoft Office.· English proficiency is required; Arabic is an advantage.· Customer-focused, organized, and professional.· Willingness to learn and work in a regulated financial services environment. Important: This is a full-time, on-site position based in our Dubai office. The successful candidate is expected to attend the office on all working days, as remote or hybrid working arrangements are not available for this role. Please send your CV to careers@barjeel.ae.<br>تنفيذي علاقات العملاء – للمواطنين الإماراتيينالموقع: دبي (دوام كامل – العمل من مقر الشركة)نبذة عن شركة برجيل جيوجيت للخدمات المالية ذ.م.م.تُعد شركة برجيل جيوجيت للخدمات المالية ذ.م.م. إحدى الشركات الرائدة في مجال الخدمات المالية، وهي مرخّصة من هيئة الأوراق المالية والسلع في دولة الإمارات العربية المتحدة (SCA)، وتمتلك خبرة تزيد على 25 عامًا. نلتزم بتقديم حلول مالية موثوقة بأعلى معايير المهنية والنزاهة والامتثال للأنظمة واللوائح التنظيمية.المسؤوليات الرئيسيةدعم إجراءات انضمام العملاء، واستكمال متطلبات اعرف عميلك (KYC) وتحديث بيانات العملاء (Re-KYC).التعامل مع استفسارات العملاء والاستجابة لطلباتهم وحلها بكفاءة وفي الوقت المناسب.الحفاظ على سجلات العملاء ووثائقهم بدقة وتنظيم.التنسيق مع الفرق الداخلية لضمان تقديم خدمة عملاء سلسة ومتميزة.بناء علاقات قوية مع العملاء وتقديم تجربة خدمة عالية الجودة.الالتزام بسياسات الشركة والمتطلبات التنظيمية المعمول بها.المؤهلات والمتطلباتأن يكون المتقدم مواطنًا إماراتيًا ويحمل خلاصة قيد سارية المفعول.حاصل على درجة البكالوريوس.يُرحب بالخريجين الجدد.مهارات قوية في التواصل وبناء العلاقات.إجادة استخدام برامج Microsoft Office.إجادة اللغة الإنجليزية، وتُعد اللغة العربية ميزة إضافية.شخصية منظمة، احترافية، وتركز على خدمة العملاء.الرغبة في التعلم والعمل ضمن بيئة خدمات مالية خاضعة للأنظمة واللوائح.ملاحظة هامةهذه الوظيفة بدوام كامل ومن مقر الشركة في دبي.يُتوقع من المرشح الذي سيتم اختياره الحضور إلى المكتب خلال جميع أيام العمل، حيث لا تتوفر خيارات العمل عن بُعد أو العمل بنظام هجين لهذه الوظيفة.
<p><span>The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients.</span></p><p><br></p><p>We are looking for a quantitative Risk Manager to join our global exchange team, with a primary focus on the models: you will own the design, calibration, and validation of the margin, pricing, and liquidation frameworks that our FCM and clearing businesses run on. Alongside that, you will take part in the daily risk monitoring, escalation, and reporting that the whole team carries. You will be contributing to the building of a fast-growth trading platform with innovative, multi-asset products bridging traditional finance (TradFi) and digital markets. For all roles, we look for people who are passionate about financial market innovation, equipped with energy, act as owners, and have exemplary work ethics.</p><br><p><br><br></p><p></p><p><br></p><strong>Responsibilities</strong><ul><br><li>Own margin methodology across the group, including SPAN, VaR, and portfolio-margining approaches, and benchmark our models against those used by the clearing houses and exchanges we face. </li><br><li>Develop, implement, and validate derivatives pricing models for new and existing products across various asset classes (e.g., equities, commodities, futures, perpetuals, options)</li><br><li>Backtest margin coverage and document model performance, assumptions, and limitations to a standard that withstands regulatory and audit review</li><br><li>Build and maintain the data pipelines and automated reporting behind the risk models, working in SQL, Python, and relational databases</li><br><li>Monitor and analyze real-time and historical portfolio risk, including exposure, leverage, margin utilization, concentration, and liquidation</li><br><li>Design optimal automated liquidation logic and algorithms to balance market risk with market impact during extreme volatility</li><br><li>Perform scenario analysis and stress testing across a range of market conditions</li><br><li>Provide risk input into product onboarding, listing reviews, and regular risk parameter reviews: haircuts, margin levels, liquidation thresholds, index pricing, funding rates, and position limits</li><br><li>Analyze market microstructure on multi-asset derivative markets, periodically review and calibrate risk models according to evolving market conditions</li><br><li>Support the build and maintenance of internal risk dashboards and analytical tools</li><br><br></ul><p><br></p><strong>Requirements</strong><ul><br><li>5+ years of relevant working experience in quantitative research, risk management, trading, or a related field. Exposure to daily risk operations is expected alongside the modelling work; regulator-facing experience is welcome but not required</li><br><li>Master or PhD in a quantitative discipline (e.g., math, physics, statistics, engineering, computer science, financial engineering, quantitative finance, etc.)</li><br><li>Proficient in Python and SQL or noSQL data structures, data models, and database management</li><br><li>Strong understanding of derivatives pricing theory across traditional and digital asset classes</li><br><li>Deep understanding of Order Book Dynamics (L1-L3 data) and Cross/Portfolio-Margining methodologies (e.g., offsetting spot against futures)</li><br><li>Deep knowledge of equities, commodity products, macro assets, and ongoing developments in these spaces; thoroughly familiar with futures, perpetuals, or other derivative types</li><br><li>Direct trading experience (personal or professional) is highly ideal, with a deep familiarity with margin concepts and liquidation mechanisms</li><br><li>Experience at a broker-dealer, exchange, or clearing organization, with familiarity on how brokers and CCPs operate is a strong plus</li><br><li>Think critically and strive for continuous improvement</li><br><br></ul><p></p><p><br></p><br><p><span>Life @ </span>Crypto.com</p><p><br></p><p><span>Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.</span></p><p><span>Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.</span></p><p><span>Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.</span></p><p><span>Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.</span></p><p><span>One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.</span></p><p><span>Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up</span></p><p><span>Aspire career alternatives through us - our internal mobility program offers employees a new scope.</span></p><p><span>Work Perks: </span>crypto.com<span> visa card provided upon joining</span></p><p><br></p><p><span>Are you ready to kickstart your future with us?</span></p><p><br></p><p><span>Benefits</span></p><p><br></p><p><span>Competitive salary</span></p><p><span>Attractive annual leave entitlement including: birthday, work anniversary</span></p><p><span>Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up</span></p><p><span>Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.</span></p><p><span>Work Perks: </span>crypto.com<span> visa card provided upon joining</span></p><p><br></p><p><span>Our </span>Crypto.com<span> benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.</span></p><p><br></p><p><br></p><p><span>About </span>Crypto.com<span>:</span></p><p><br></p><p><span>Founded in 2016, </span>Crypto.com<span> serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, </span>Crypto.com<span> is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.</span></p><p><br></p><p><span>Learn more at </span>https://crypto.com<span>.</span></p><p><br></p><p>Crypto.com<span> is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. </span>Crypto.com<span> values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.</span></p><p><br></p><p><span>Personal data provided by applicants will be used for recruitment purposes only.</span></p><p><br></p><p><span>Please note that only shortlisted candidates will be contacted.</span></p><br><p>We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.</p>
<p>Position Overview We are seeking a reliable, organized, and detail-oriented Data Entry Specialist Administrative professional to join our remote team. This entry-level role provides data entry, recordkeeping, document processing, and general administrative support to help maintain accurate information and efficient daily operations. The successful candidate will enter and update data, maintain digital records, organize documents, manage spreadsheets, review information for accuracy, and assist team members with routine administrative responsibilities. Previous professional experience is not required. Training and guidance will be provided to qualified candidates. This position is well suited for recent graduates, career changers, individuals returning to the workforce, or candidates looking to begin a career in data entry, administration, or business operations.</p><p><b>Key Responsibilities</b></p><p>Data Entry & Records</p><ul><li>Enter and update information in databases, spreadsheets, and internal systems.</li><li>Transfer information from approved documents into digital records.</li><li>Review data for accuracy, completeness, and consistency.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Correct routine errors when authorized.</li><li>Maintain accurate and up-to-date records.</li><li>Perform routine quality-control checks.</li><li>Update tracking sheets, contact lists, logs, and administrative records.</li><li>Follow established data-entry and recordkeeping procedures.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to managers and team members.</li><li>Prepare, format, organize, and update business documents.</li><li>Process forms, records, and internal requests.</li><li>Maintain spreadsheets, trackers, and administrative logs.</li><li>Organize electronic files and shared folders.</li><li>Monitor shared inboxes or communication channels when assigned.</li><li>Route documents and requests to appropriate team members.</li><li>Assist with general administrative and clerical projects.</li></ul><p>Document Management</p><ul><li>Upload, label, categorize, and archive digital documents.</li><li>Maintain organized electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Maintain document indexes and tracking records.</li><li>Retrieve authorized records when requested.</li><li>Organize company forms, templates, procedures, and reference materials.</li><li>Follow established file-naming and document-storage procedures.</li><li>Handle confidential documents responsibly.</li></ul><p>Operations & Task Support</p><ul><li>Assist with routine day-to-day operational activities.</li><li>Track assignments, deadlines, and outstanding action items.</li><li>Update operational and project trackers.</li><li>Follow up on routine tasks when requested.</li><li>Coordinate information between departments when necessary.</li><li>Assist with preparing routine reports and summaries.</li><li>Escalate incomplete information or administrative issues appropriately.</li></ul><p>Data Quality & Reporting</p><ul><li>Review records for obvious errors or missing information.</li><li>Compare information across approved documents and systems.</li><li>Perform routine data-quality checks.</li><li>Compile information for basic reports.</li><li>Prepare summaries using established templates.</li><li>Flag discrepancies requiring additional review.</li><li>Help maintain accurate and current business information.</li></ul><p>Communication & Team Coordination</p><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal administrative inquiries.</li><li>Provide timely updates regarding assigned responsibilities.</li><li>Request clarification when instructions or information are incomplete.</li><li>Coordinate with team members to resolve routine data or documentation issues.</li><li>Maintain professional and dependable communication while working remotely.</li></ul><p><b>What We Offer</b></p><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development and skills training.</li><li>Regular performance feedback.</li><li>Career growth and advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Application Process</p><p>Interested candidates should submit an updated resume and complete the required application information. Qualified applicants may be invited to participate in a virtual interview. Depending on the position, candidates may also complete a brief skills assessment covering data accuracy, attention to detail, organization, written communication, or basic computer proficiency. Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.</p><p>Equal Opportunity Statement</p><p>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer proficiency.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to enter and review information accurately.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine assignments.</li><li>Effective written and verbal communication skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and procedures.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><p>Previous professional experience is not required.</p><p>Familiarity with any of the following may be helpful:</p><ul><li>Microsoft Excel, Word, and Outlook.</li><li>Google Sheets, Docs, Drive, and Calendar.</li><li>Data-entry or database systems.</li><li>CRM or business-management platforms.</li><li>Digital filing and document-management systems.</li><li>Administrative or clerical support.</li><li>Customer service or office support.</li><li>Basic reporting and spreadsheet management.</li><li>Remote collaboration tools.</li></ul><p>Internships, volunteer work, academic projects, freelance assignments, customer service experience, or previous clerical responsibilities may also be considered relevant.</p><p>Skills & Competencies</p><ul><li><strong>Attention to Detail:</strong> Carefully review information and identify errors, inconsistencies, or missing details.</li><li><strong>Accuracy:</strong> Enter and maintain information correctly while following established procedures.</li><li><strong>Organization:</strong> Keep records, files, documents, and assignments organized across digital systems.</li><li><strong>Time Management:</strong> Prioritize responsibilities and complete assignments within expected timelines.</li><li><strong>Communication:</strong> Communicate clearly and professionally with supervisors and team members.</li><li><strong>Dependability:</strong> Maintain consistent productivity and follow through on assigned responsibilities.</li><li><strong>Adaptability:</strong> Learn new software, processes, and administrative procedures as needed.</li><li><strong>Confidentiality:</strong> Protect sensitive company, customer, vendor, and employee information.</li></ul><p>Ideal Candidate</p><p>You may be a strong fit if you:</p><ul><li>Have strong attention to detail and accuracy.</li><li>Enjoy working with computers, spreadsheets, and digital information.</li><li>Are organized, dependable, and responsible.</li><li>Can perform structured and repetitive tasks accurately.</li><li>Follow instructions and procedures carefully.</li><li>Can manage multiple assignments and meet deadlines.</li><li>Work effectively and independently in a remote environment.</li><li>Communicate professionally with colleagues.</li><li>Are comfortable learning new software and processes.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing professional experience in data entry, administration, or business operations.</li></ul><p>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position are encouraged to apply.</p>
Job Description – Receptionist / Front Desk & Patient Experience Executive Organization: Eternell Clinic
Position: Receptionist / Front Desk & Patient Experience Executive
Department: Front Office & Patient Experience
Employment Type: Full-Time
Experience Required: Minimum 2+ Years
Joining: Immediate Joiner Preferred
Industry: Aesthetics | Beauty | Dermatology | Dental | Laser Services
Location: Dubai About Eternell Clinic Eternell Clinic is a premium Longevity & Regenerative Clinic with its extended service of aesthetics, beauty, dermatology, dental, laser, wellness, focused on delivering exceptional clinical outcomes along with a superior patient experience. We are looking for a professional, presentable, energetic, and patient-focused Receptionist / Front Desk & Patient Experience Executive who will be the first point of contact for patients visiting or contacting Eternell Clinic. The ideal candidate should have strong communication skills, excellent front-office etiquette, and experience handling patients in an aesthetic, dermatology, dental, beauty, laser, healthcare, or premium hospitality environment. Role Overview The Receptionist will be responsible for managing the complete front-desk experience, including:* Welcoming and assisting patients* Managing patient registrations* Appointment scheduling* Handling inbound calls* Making outbound follow-up calls* Coordinating with doctors and clinical teams* Managing patient waiting time* Supporting treatment and service enquiries* Collecting payments and coordinating billing* Maintaining patient records* Ensuring a premium patient experience throughout the clinic journey The candidate should be comfortable discussing Eternell Clinic's services across Aesthetics, Beauty, Dermatology, Dental, Skin, Hair, and Laser treatments and guiding interested patients toward appropriate consultations. Key Responsibilities Patient Welcoming & Front Desk Management* Warmly welcome every patient and visitor entering Eternell Clinic.* Create an excellent first impression reflecting the clinic's premium positioning.* Assist patients with registration, appointments, consultations, and general enquiries.* Understand the purpose of the patient's visit and guide them to the appropriate doctor, consultant, therapist, or department.* Manage patient check-in and check-out efficiently.* Ensure the reception and waiting area remain professional, organized, and welcoming.* Monitor patient waiting times and coordinate with doctors and clinical teams to minimize delays.* Provide refreshments and assistance to patients where required.* Pay special attention to VIP, premium, elderly, and first-time patients.* Handle patient concerns and escalate issues appropriately to the clinic manager. Inbound Call Management* Attend incoming calls promptly and professionally.* Handle enquiries related to: * Aesthetic Treatments * Dermatology * Beauty Services * Skin & Hair Treatments * Dental & Cosmetic Dentistry * Laser Hair Reduction * Anti-Ageing Treatments * Facial Aesthetics * Body Treatments * Other Eternell Clinic services* Understand patient requirements and direct them toward the appropriate consultation or service.* Provide accurate information regarding clinic timings, doctors, appointments, treatment categories, packages, and promotional offers.* Convert qualified enquiries into confirmed appointments wherever possible.* Maintain professional telephone etiquette at all times. Outbound Calling & Patient Follow-Up* Make outbound calls to patients for: * Appointment confirmations * Appointment reminders * Missed appointment follow-ups * Consultation follow-ups * Treatment follow-ups * Package reminders * Repeat treatment scheduling * Promotional campaigns * Existing patient engagement* Follow up with patients who have enquired about services but have not yet booked appointments.* Contact previous patients regarding relevant treatments, follow-up visits, maintenance sessions, or promotional offers.* Support the sales and call centre team in improving appointment conversions and patient retention. Appointment & Calendar Management* Schedule, reschedule, confirm, and cancel appointments accurately.* Coordinate doctors', dentists', dermatologists', aesthetic practitioners', therapists', and laser technicians' schedules.* Optimize appointment slots to maximize clinic utilization.* Ensure appropriate time gaps are maintained based on treatment requirements.* Confirm appointments in advance and reduce patient no-shows.* Maintain waiting lists where required.* Coordinate walk-in patients without disrupting scheduled appointments. Patient Coordination* Coordinate the patient journey from arrival to consultation, treatment, billing, and departure.* Ensure patients are directed smoothly between reception, consultation rooms, treatment rooms, and billing.* Inform doctors and clinical teams when patients arrive.* Communicate delays professionally to patients.* Assist patients in understanding the next steps after consultation.* Coordinate follow-up appointments and treatment schedules.* Ensure patients receive prescriptions, reports, invoices, aftercare information, or other documentation as applicable. Service Awareness & Basic Sales Support The Receptionist should develop strong knowledge of Eternell Clinic's services and be able to confidently explain treatment categories at a basic level. The candidate will:* Identify patient requirements and recommend the appropriate consultation.* Explain available packages and promotional offers.* Encourage appointment bookings and follow-up visits.* Support cross-selling and upselling opportunities appropriately.* Inform patients about complementary or related services.* Coordinate interested patients with the relevant sales consultant, doctor, or treatment counselor for detailed conversion. The objective is to support revenue generation while maintaining a professional and patient-first approach. Billing & Payment Coordination* Assist patients during billing and payment processes.* Coordinate with the billing/accounts team when required.* Collect payments through approved payment methods.* Generate or coordinate invoices and receipts.* Verify packages, treatment plans, discounts, and promotional offers before billing.* Maintain accurate cash/card/payment records as per clinic policy.* Escalate billing discrepancies immediately. CRM & Patient Database Management* Maintain accurate patient information in the CRM / clinic management system.* Update: * Patient contact information * Appointment history * Treatment interests * Follow-up dates * Consultation status * Appointment status * Relevant patient notes* Ensure no important patient enquiry or follow-up is missed.* Maintain confidentiality of patient information at all times. Coordination With Internal Teams Work closely with:* Doctors* Dermatologists* Dentists* Aesthetic Practitioners* Beauty Therapists* Laser Technicians* Nurses* Patient Counselors* Call Centre Team* Sales Team* Billing Team* Clinic Managerto ensure smooth daily operations and excellent patient service. Required Experience* Minimum 2+ years of experience as a Receptionist, Front Desk Executive, Patient Coordinator, Guest Relations Executive, or similar role.* Previous experience in one or more of the following will be strongly preferred: * Aesthetic Clinic * Dermatology Clinic * Dental Clinic * Laser Clinic * Beauty Clinic / Premium Salon * Skin & Hair Clinic * Hospital / Healthcare Clinic * Wellness Centre * Luxury Hospitality / Premium Customer Service Required Skills* Excellent verbal communication and interpersonal skills.* Strong patient handling and customer-service skills.* Professional telephone etiquette.* Strong front-desk and reception management skills.* Ability to handle inbound and outbound calls.* Good appointment scheduling and coordination skills.* Basic sales and service-conversion ability.* Strong multitasking and organizational skills.* Ability to manage multiple patients and priorities simultaneously.* Comfortable using CRM, clinic management software, Whats App, email, and basic computer applications.* Strong attention to detail.* Ability to remain calm and professional during busy clinic hours.* Excellent grooming and professional presentation.<br>Key Performance Indicators (KPIs) Performance may be measured through:* Patient satisfaction* Front-desk service quality* Patient waiting time* Appointment scheduling accuracy* Appointment confirmation rate* Missed-call response rate* No-show reduction* Inbound enquiry handling* Outbound follow-up completion* Enquiry-to-appointment conversion* Repeat appointment bookings* CRM accuracy* Patient retention support* Billing accuracy* Complaint handling* Overall patient experience Working Schedule Full-Time Position Eternell Clinic operates 7 days a week. Candidates must be flexible to work on rotational shifts, weekends, and public holidays, with weekly off / roster scheduling as per clinic policy. Joining Immediate joining is preferred. Candidates who are available to join immediately or within a short notice period will be given preference.<br>How to Apply Interested candidates may share their updated CV along with:* Total work experience* Relevant front desk / receptionist experience* Experience in Aesthetics / Beauty / Dermatology / Dental / Laser / Healthcare* Current salary* Expected salary* Current location* Notice period / availability to join Immediate Joiners Preferred | Minimum 2+ Years Experience | Full-Time Position<br>Submit resumes to : hr@eternell.org
Operations & Administrative Coordinator <br>Maxguard | Full-time | Immediate Start<br>Maxguard is a premium automotive care, detailing, and protection company operating across multiple locations in the UAE. We deliver high-quality vehicle care services through both in-branch operations and mobile/home service teams. As we continue to grow, we are looking for the right individual to serve as the operational backbone of our business.<br>We are hiring an Operations & Administrative Coordinator to assume complete ownership of Maxguard's daily operations, workforce coordination, documentation, compliance, inventory management, and reporting functions across all branches and home service operations. This is not a support function. This is the operational nerve centre of the company. You will be the single point of accountability for ensuring that staff are scheduled, inventory is controlled, documents are filed, compliance deadlines are met, suppliers are managed, fleet is maintained, accounts are supported, and senior management receives accurate, complete reports daily, weekly, and monthly without ever needing to follow up.<br>We are specifically looking for someone with an automotive, detailing, workshop, fleet, or multi-site service operations background who understands the pace, complexity, and demands of running a service-driven business.<br>Operations & Team Coordination<br>Manage and coordinate a team of 20+ employees including technicians, drivers, and administrative staff across all company branches and home service operations throughout the UAE.<br>Design, implement, and dynamically manage staff shift schedules across all sites and mobile/home service teams, ensuring optimal coverage, fair rotation, and real-time adjustments based on workload, absences, or urgent operational demands.<br>Oversee home service operations end-to-end: client appointment scheduling, technician dispatch, route optimization, time management, and post-service quality assurance ensuring a seamless and professional client experience every time.<br>Assign daily tasks, monitor job progress, track completions, resolve delays, and ensure every service commitment in-branch and home service is fulfilled within promised timelines.<br>Act as the central coordination hub between technicians, drivers, branch supervisors, clients, suppliers, and the accounts department.<br>Track and maintain accurate records of staff attendance, overtime, leave balances, and manpower allocation; coordinate approvals with management.<br>Conduct ongoing performance monitoring, identify productivity gaps, and flag staffing concerns proactively.<br>Implement and oversee daily opening and closing procedures across all branches.<br>Ensure all sites maintain cleanliness, organization, and professional presentation standards.<br>Maintain complete ownership of all company documentation physical and digital ensuring everything is organized, current, and instantly retrievable.<br>File management: Take full ownership of the file environment. Structure all folders and subfolders logically, enforce proper naming conventions, manage access permissions, maintain version control, and conduct regular housekeeping. Every document must be current, properly categorized, and accessible to relevant stakeholders.<br>Maintain job cards, service records, completed and pending job logs, and daily operational updates.<br>File and organize all contracts, agreements, permits, legal correspondence, client records, and official documents systematically.<br>Document and maintain all company SOPs, process workflows, and operational reference materials; update as processes evolve.<br>Ensure all documentation practices support audit readiness at all times.<br>Track real-time inventory levels of all materials, consumables, chemicals, tools, and equipment across every operational site.<br>Conduct regular stock audits, manage reorder thresholds, and ensure zero operational disruption due to material shortages or overstocking.<br>Coordinate with local and international vendors on quotations, purchase orders, delivery schedules, and shipment tracking including air and sea freight logistics.<br>Manage customs coordination, freight forwarder communication, and resolve any clearance or documentation issues proactively.<br>Maintain a comprehensive supplier database with current pricing, lead times, payment terms, and performance records to support informed procurement decisions.<br>Forecast material requirements based on historical consumption data, seasonal trends, and upcoming workload.<br>Ensure proper storage organization across all sites: labelling, FIFO compliance, and space optimization.<br>Track tools and equipment issued to technicians; maintain condition records and coordinate repairs or replacements.<br>Provide the accounts/finance department with all required supporting documentation — invoices, receipts, purchase orders, delivery notes, quotations, petty cash records, expense claims, and bank-related documents organized, accurate, and submitted on time.<br>Support monthly payroll preparation by providing verified attendance data, overtime calculations, deductions, and allowances for WPS disbursal.<br>Assist with material consumption cost tracking, budget variance analysis, and waste-reduction reporting.<br>Ensure all financial documentation is properly filed and audit-ready at all times.<br>Monitor and manage expiry dates of all government and regulatory documents — including trade licenses, employee visas, Emirates IDs, labour cards/work permits, vehicle registrations, insurance policies, tenancy/Ejari contracts, municipal permits, civil defense certificates, and any other compliance-critical documentation.<br>Initiate all renewals a minimum of 30 days before expiry. <br>Maintain a master compliance tracker with colour-coded status indicators and provide weekly updates to management.<br>Coordinate with PRO/government relations on visa processing, labour approvals, medical fitness tests, Emirates ID applications, and all government-facing administrative submissions.<br>Stay informed of any regulatory or labour law changes that may impact the business and advise management accordingly.<br>Maintain comprehensive fleet records: scheduled servicing, registration renewals, insurance expiry, Salik monitoring, fuel card usage, mileage logs, and access credentials for all company vehicles.<br>Monitor vehicle condition and coordinate timely servicing, repairs, and inspections ensuring all vehicles remain roadworthy, compliant, and presentable.<br>Maintain a company-wide asset register covering all tools, equipment, electronics, machinery, and furniture across every location.<br>Manage parking allocations, gate passes, and vehicle access cards.<br>Serve as a point of contact for key client accounts when operational coordination is required — scheduling, confirmations, status updates, and follow-ups.<br>Manage vendor relationships: track purchase orders, follow up on pending deliveries, resolve supply discrepancies or quality issues.<br>Coordinate with third-party service providers (IT, cleaning, maintenance, pest control) to ensure uninterrupted operations.<br>Handle client feedback and service recovery in coordination with relevant teams.<br>Manage staff travel arrangements, air ticketing, and accommodation bookings.<br>Support recruitment: post vacancies, screen applications, coordinate interviews, and manage onboarding for new hires — ensuring tools, uniforms, access, and training are arranged from day one.<br>Track training requirements and coordinate skill development or certification programs.<br>Manage office supplies, pantry, cleaning materials, and facility needs across all locations.<br>Coordinate premises maintenance: repairs, pest control, HVAC servicing, and general upkeep.<br>Handle any additional operational, administrative, or coordination tasks as assigned by management.<br><br>Daily Reports: End-of-day summaries covering job completions, staff attendance, material usage, service delivery status, and any issues or incidents requiring attention. Weekly Reports: Productivity analysis, inventory movement, supplier status, compliance updates, home service metrics, and pending action items. Monthly Reports: Full operational performance review financial syncing, staff performance, fleet status, inventory valuation, compliance summary, and strategic recommendations.<br>All reports delivered complete, accurate, and on time. This is a primary function of the role. No reminders. No follow-ups. No exceptions.<br>Experience: Minimum 3 years in operations coordination, administration, logistics, workshop/service centre management, fleet coordination, or facilities management.<br>Industry Background: Automotive, car care, detailing, workshop, fleet, logistics, or multi-site service operations experience is strongly preferred. Candidates from these sectors will be prioritized.<br>Driving License: Valid UAE driving license— mandatory. Technical Skills: Strong proficiency in Google Workspace (Drive, Sheets, Docs, Calendar, Gmail) and Microsoft Office (Excel, Word).<br>Zoho (Advantage): Working experience with Zoho suite (Inventory, Books, People, CRM, Desk) is a significant advantage.<br>Communication: Excellent written and verbal English. Urdu/Hindi language verbally , Arabic is a plus.<br>Work Ethic: Self-directed, structured, detail-driven, deadline-conscious, and capable of managing multiple concurrent responsibilities with minimal supervision and handle flexible workhours.
<strong>We help the world run better<br><br></strong>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.<br><br><strong>What You’ll Build<br><br></strong>In this role, you'll lead the design and delivery of production-grade ML and generative AI systems that solve complex product and business problems at scale. You'll own architecture and implementation across data pipelines, feature stores, training workflows, model-serving infrastructure, online experimentation, and observability.<br><br>You'll drive advanced use cases across deep learning, NLP, ranking, recommendation, forecasting, semantic retrieval, and LLM applications, including RAG, tool use, evaluation harnesses, and safety controls. Your work will directly shape performance, reliability, latency, and cost efficiency in live environments. You’ll guide technical direction on topics such as model selection, distributed training and inference, GPU utilization, model compression, prompt and retrieval optimization, drift detection, retraining strategy, and responsible AI controls. You’ll mentor other engineers and turn best practices into reusable patterns and platform capabilities.<br><br><strong>What You Bring<br><br></strong><ul><li>You bring expert-level programming skills in Python, along with strong software engineering expertise in languages such as Java or Go, enabling you to build scalable, production-grade systems </li><li>You have deep knowledge of machine learning, deep learning, and optimization techniques across structured data, NLP, search, ranking, and recommendation problems </li><li>You have extensive experience designing and operating end-to-end ML systems, from data ingestion and experimentation to deployment, observability, and lifecycle management </li><li>You bring strong hands-on experience with modern ML and LLM tooling (e.g., PyTorch, TensorFlow, scikit-learn), including fine-tuning, evaluation, orchestration, and model serving </li><li>You have practical experience building generative AI applications using embeddings, vector databases, RAG pipelines, agent workflows, prompt engineering, and guardrails </li><li>You bring deep expertise in MLOps and platform engineering, including model registries, feature stores, CI/CD, infrastructure as code, experiment tracking, and automated validation </li><li>You have a strong architectural understanding of distributed systems, event-driven services, streaming data, and cloud-native ML platforms, with the ability to optimize for performance, scalability, reliability, and cost </li><li>You define robust evaluation and governance strategies, including offline benchmarking, online experimentation, hallucination analysis, model risk assessment, and responsible AI practices<br><br></li></ul><strong>About You<br><br></strong><ul><li>You bring 7-9+ years of experience in software engineering and machine learning, with a track record of leading and delivering complex, production-scale AI systems</li><li>You combine strong product judgment with technical depth, translating ambiguous business problems into scalable, high-impact AI solutions </li><li>You thrive in complex, fast-moving environments and bring clarity, ownership, and strategic thinking to drive long-term platform success<br><br></li></ul><strong>Where You Belong<br><br></strong>You will be part of a growing team of AI and industry experts dedicated to serving customers across the Kingdom of Saudi Arabia / United Arab Emirates. We are building a collaborative, high‑impact environment that brings together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate, transform, and lead in their markets.<br><br>This team thrives on working together to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real‑world impact matters. This is a place for people who enjoy building something new. You will thrive here if you are customer‑centric, motivated by meaningful outcomes, and comfortable navigating ambiguity in a fast‑evolving AI landscape.<br><br><strong>About The Team<br><br></strong>We are a team of engineers passionate about building valuable, scalable AI frameworks that drive real business impact. We thrive on solving challenging problems, innovating with cutting-edge technologies, and collaborating closely to deliver AI systems that are reliable, high-performing, and ready for production. Our team values ownership, technical excellence, and creating solutions that stand the test of scale and complexity.<br><br><strong>Bring out your best<br><br></strong>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.<br><br><strong>We win with inclusion<br><br></strong>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br><br>For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br><br>Successful candidates might be required to undergo a background verification with an external vendor.<br><br><strong>AI Usage in the Recruitment Process<br><br></strong>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.<br><br>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br><br>Requisition ID: 450236 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:<br><br>
<strong>We help the world run better<br><br></strong>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.<br><br><strong>In This Role, You Will<br><br></strong><ul><li>Lead, coach, and develop a team of senior engineers and AI practitioners, fostering a high-performance culture grounded in accountability, collaboration, and continuous growth. </li><li>Own team performance, including goal setting, feedback cycles, career development, and talent planning. </li><li>Drive delivery excellence across multiple forward-deployed customer engagements, ensuring outcomes align with agreed success.<br><br></li></ul><strong>What You'll Build<br><br></strong><ul><li>In this role, you lead and grow a team of senior engineers, data scientists, and AI practitioners embedded directly within SAP's most strategic customer environments. As a Director-level people manager, you are accountable for the performance, development, and wellbeing of your team — while also owning the delivery outcomes, technical quality, and customer impact of forward-deployed engagements at scale. You operate at the intersection of people leadership, technical strategy, and customer excellence — translating organizational goals into team direction, and ensuring your team has the support, clarity, and environment to do their best work. </li><li>Set technical direction and architectural guardrails for the team, in partnership with Chief Experts and technical leads. </li><li>Act as a senior escalation point for delivery risks, team challenges, and customer concerns — resolving issues with clarity and decisiveness. </li><li>Build strong relationships with senior customer stakeholders and SAP leadership, representing the team's work and advocating for the resources needed to succeed. </li><li>Attract, hire, and onboard top engineering talent across AI, data, and software engineering disciplines. </li><li>Partner with product, go-to-market, and regional leadership to align team capabilities with strategic priorities and customer demand. </li><li>Champion engineering best practices, responsible AI principles, and a culture of learning and innovation within the team. <br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>Proven experience leading and managing senior engineering teams, with a track record of building high-performing, inclusive, and motivated engineering organizations. </li><li>Strong technical background in AI, machine learning, data engineering, or software engineering — with the credibility to guide technical decisions and earn the trust of expert engineers. </li><li>Deep understanding of forward-deployed or customer-embedded delivery models, and experience managing complex, high-stakes customer engagements. </li><li>Strong problem-solving skills and design thinking approach; ability to balance strategic thinking with hands-on delivery accountability. </li><li>Demonstrated ability to develop talent, navigate organizational complexity, and drive alignment across diverse, cross-functional stakeholders. </li><li>Proven ability to work in an Agentic AI context — understanding and shaping how AI agents are applied within teams and customer environments. </li><li>Experience hiring and scaling engineering teams across regions, with a strong instinct for talent and a commitment to diversity and inclusion. </li><li>Excellent communication and influencing skills — able to engage effectively with engineers, executives, and customers alike. </li><li>Familiarity with SAP AI technologies and enterprise AI deployment realities is a strong advantage. <br><br></li></ul><strong>Where You Belong<br><br></strong>You will be part of a growing AI and industry expert leadership team serving customers across the Americas, Europe, and Asia. At this level, your most important product is your team — their growth, their culture, and their impact on customers. We value leaders who are direct, empathetic, and energized by helping talented people do their best work. You will thrive here if you are a builder of teams as much as a builder of solutions — and if you are motivated by creating an environment where exceptional engineers can do the most important work of their careers.<br><br>#SAPIndustryAICareers<br><br><strong>Bring out your best<br><br></strong>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.<br><br><strong>We win with inclusion<br><br></strong>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br><br>For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br><br>Successful candidates might be required to undergo a background verification with an external vendor.<br><br><strong>We are ethical and compliant<br><br></strong>Our leadership credo: <strong>Do what’s right. Make SAP better for generations to come</strong>. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.<br><br><strong>AI Usage in the Recruitment Process<br><br></strong>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.<br><br>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br><br>Requisition ID: 457237 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations:<br><br>
About The Role<br><br>The Design Manager is a central operational and creative role within M+C Saatchi Sport & Entertainment Middle East, responsible for ensuring the studio runs efficiently, design output meets the agency's quality standards, and every project is delivered on time and to brief.<br><br>Reporting to the Art Director and Senior Client Director, the Design Manager sits at the intersection of creative production and project management. You will own the day-to-day traffic of creative requests and deliverables - coordinating briefs, managing workloads, and ensuring the right resource is on the right job at the right time.<br><br>This is a hands-on role that requires both design capability and operational discipline. You will produce and oversee creative work across the agency's client portfolio while maintaining the systems and processes that keep the studio performing at pace.<br><br>The Design Manager will be a key figure in the day-to-day life of the creative team - supporting the Art Director, working closely with account and marketing teams, and ensuring that creative delivery across all clients is consistent, organised, and to the standard the agency demands.<br><br>Key Responsibilities<br><br>Traffic & Workflow Management<br><br>Own the studio traffic system - managing the intake, prioritisation, and scheduling of all creative briefs across the agency. Maintain a clear and up-to-date overview of all active projects, deadlines, and resource allocation at all times. Work with the account and marketing teams to brief in work accurately, ensuring all jobs are scoped correctly before entering the studio. Anticipate capacity pressures and flag resource conflicts early, escalating to the Art Director and Senior Client Director when required. Manage freelance and supplier relationships to flex studio capacity during peak periods, ensuring quality and consistency are maintained.<br><br><br>Design Output & Quality Control<br><br>Produce design work across a range of formats - social content, campaign assets, event branding, presentation design, OOH, print and digital, to a high and consistent standard. Review and quality-check all creative output before it leaves the studio, ensuring work is on-brief, on-brand, and production-ready. Maintain brand consistency across all client accounts, upholding the visual standards set by the Art Director. Manage the preparation and trafficking of final artwork files for print, digital, and environmental use, ensuring all assets are delivered to specification. Oversee version control and file management across the studio, keeping asset libraries organised and accessible.<br><br><br>Project & Delivery Management<br><br>Track all jobs from brief through to final delivery, proactively managing timelines and communicating progress to relevant stakeholders. Identify and resolve production issues before they impact delivery, problem-solving under pressure without compromising quality. Manage the review and approval process for creative work, coordinating feedback rounds efficiently and keeping projects moving. Produce clear status reports and delivery schedules as required by the account and client teams. Ensure all project documentation - briefs, schedules, sign-off records — is accurate, complete, and properly filed.<br><br><br>Client & Stakeholder Collaboration<br><br>Work closely with the wider team and departments to manage workload, set realistic timelines, and ensure creative capacity is allocated effectively. Communicate clearly and proactively with internal teams on project status, flagging risks and changes as they arise. Support the Art Director and Senior Client Director in preparing and presenting work where required. Build and maintain strong working relationships with external suppliers - print partners, production studios, photographers, and video producers and build a strong database of contacts, suppliers and agency friends we can tap into.<br><br><br>Creative Team Support<br><br>Support and coordinate junior members of the creative team, helping to manage their workload and develop their understanding of agency processes. Contribute actively to the studio's creative culture - bringing energy, rigour, and a commitment to standards to everything you do. Stay current with design trends, production techniques, and tools relevant to sport, events, and brand marketing. Contribute to internal creative reviews and play an active role in maintaining the quality of the agency's output across all accounts.<br><br><br>Essential<br><br>ABOUT YOU<br><br>4+ years of experience in a design or studio management role, with demonstrable experience across both design production and traffic or workflow coordination. Solid design skills with proficiency in Adobe Creative Suite: Illustrator, Photoshop, InDesign. Able to produce and adapt creative work independently to a high standard. Proven experience managing studio traffic and creative project delivery in a fast-paced agency environment. Strong organisational skills with a methodical approach to managing multiple projects, deadlines, and stakeholders simultaneously. Experience overseeing artwork preparation and file management for print, digital, and large-format production. Excellent communication skills - clear, direct, and confident in working across creative, account, and client teams. A high standard of personal output combined with a genuine drive to maintain quality standards across the work of others. Experience working with or managing freelance designers, external suppliers, and production partners. Strong interest in the sports and entertainment industry. Experience in a sport, events, or entertainment marketing environment.<br><br><br>Desirable<br><br>Familiarity with project management tools such as Monday.com, Asana, or equivalent studio management platforms. Motion graphics or video editing capability: After Effects, Premiere Pro. Experience working with government entities, rights holders, or major event organisers in the GCC region. Understanding of the UAE and wider Middle East market, including cultural sensitivities and regional production requirements.<br><br><br>What Great Looks Like<br><br>Success in this role means the creative and design delivery runs without drama. Briefs are clear, deadlines are met, quality is consistent, and the creative team has the space to do their best work because the operational infrastructure around them is solid.<br><br>You are the person who knows where every job is at any given moment. You are across the detail without losing sight of the bigger picture. You care about the quality of the work as much as the efficiency of the process - and you understand that one enables the other.<br><br>You are proactive, not reactive. You spot a capacity issue before it becomes a crisis. You push back on a brief that is not ready. You maintain standards under pressure and bring the team with you when the pace picks up.<br><br>You work comfortably across creative and operational worlds. You can sit in a briefing with a client director and a production call with a printer on the same day, and add value in both. You bring professionalism, consistency, and craft to everything that carries the agency's name.<br><br>Built for pace and precision. Committed to quality at every stage. This role is suited to a highly organised, creatively capable Design Manager who wants to play a central role in one of the region's most active sport and entertainment agencies.<br><br>Applications close on Friday, June 26, 2026. No recruiters please.<br><br>About Our Local Office<br><br>We were born out of the need for strategic and brutally effective creativity in the region. With every successful campaign, we have grown, and cherry-picked the best professionals to work with us from all over the region and the world. In 2012, we opened our Abu Dhabi office and expanded our team with our Dubai office in 2016 and then our Riyadh office in 2023. From these offices we manage a number of local and global brands across the Middle East and Europe. Brutal Simplicity of Thought is the creative philosophy of M+C Saatchi. It defines the way we work and the work we produce. We believe: It’s easier to complicate than simplify. Simple ideas enter the brain quicker and stay there longer. Brutal Simplicity of Thought is therefore a painful necessity.<br><br>ABOUT M+C SAATCHI GROUP<br><br>M+C Saatchi Group is a creative federation of companies who navigate, create, and lead meaningful change for clients across five specialist divisions connected through people, culture, data, technology and creativity, M+C Saatchi Group aims to unlock new value for clients and leave a positive impact on the world. M+C Saatchi Group’s work is informed by two core principles - Brutal Simplicity of Thought and Diversity of Thought. Together they guide how problems are solved and integrated specialist teams are built. Headquartered in London, M+C Saatchi Group have circa 2,500 employees globally. Our global operations span 23 countries with major hubs in the UK, Europe, Middle East & Africa, Asia and Australia.<br><br>OUR AMBITION<br><br>At M+C Saatchi Group, our ambition is to create and curate Cultural Power for our clients. We do this by connecting specialist expertise, powered by creativity, data and technology, to help build famous brands and solve the most complex business and societal challenges.<br><br>M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity.
<strong>We help the world run better<br><br></strong>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.<br><br><strong>What You'll Build<br><br></strong>In this role, you'll lead an engineering team building AI-enabled products and platforms while driving strong execution, delivery predictability, and team growth. You'll own planning and delivery across the full development lifecycle: roadmap translation, scope management, staffing, prioritization, sprint execution, release planning, risk management, dependency handling, and stakeholder communication. On the technology side, you'll guide teams building scalable services, data pipelines, ML-enabled applications, and LLM-based features, ensuring sound engineering around architecture, quality, observability, security, and operational readiness. You’ll help the team make good decisions about model integration, experimentation, evaluation, deployment, monitoring, and governance, while balancing innovation with business value, cost, and time to market. Your impact will be measured not just by delivery, but by the strength of the team, the quality of execution, and the adoption of AI capabilities that solve real customer problems.<br><br><strong>What You Bring<br><br></strong><ul><li>You bring a strong software engineering foundation with the ability to lead teams building scalable products, services, platforms, and AI-enabled applications</li><li>You have a working understanding of machine learning and generative AI concepts, including model lifecycle, LLM use cases, evaluation, deployment constraints, and production risks</li><li>You are experienced in leading delivery of AI or data-intensive programs, aligning product scope, technical dependencies, staffing plans, and execution milestones</li><li>You bring strong project and program management skills, including roadmap planning, estimation, sprint execution, release coordination, risk management, and dependency tracking</li><li>You have experience managing engineers across diverse skill sets, including backend, frontend, data engineering, machine learning, and platform engineering</li><li>You are skilled at establishing delivery metrics, engineering KPIs, and operational cadences that improve execution predictability and quality</li><li>You have a strong understanding of Agile methodologies, backlog management, prioritization, stakeholder communication, and escalation handling</li><li>You bring practical knowledge of cloud platforms, DevOps, CI/CD, observability, security, and the operational needs of production AI systems</li><li>You are able to evaluate technical trade-offs, including build vs. buy, delivery speed vs. technical debt, and experimentation vs. reliability</li><li>You demonstrate strong people leadership skills, including hiring, coaching, performance management, and building high-performing teams</li><li>You are confident working with senior stakeholders to translate business goals into execution plans, budgets, staffing decisions, and measurable outcomes</li><li>You apply sound judgment around responsible AI, data governance, compliance, and quality standards in enterprise environments</li><li>You bring 8-10(+) years of experience in software engineering, architecture, or a related field, with a strong track record of designing and delivering complex systems</li><li>You are a strong people leader who is passionate about developing talent and building inclusive, high-performing teams</li><li>You are proactive, organized, and outcomes-driven, with a strong sense of ownership and accountability</li><li>You are a collaborative leader who builds strong partnerships across product, architecture, and business teams</li><li>You have a commitment to responsible AI principles, including ethics, transparency, and governance</li><li>Experience with SAP products and systems, particularly in enterprise, data, integration, or AI-related scenarios, is a strong advantage</li><li>Fluent professional English (written and spoken) is required; Arabic is a plus<br><br></li></ul><strong>Where you belong<br><br></strong>You will be part of a growing AI and industry expert team dedicated to serving customers across the United Arab Emirates. We are building a collaborative, high-impact environment that brings together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate, transform, and lead in their markets. This team thrives on working together to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real-world impact matters. This is a place for people who enjoy building something new. You will thrive here if you are customer-centric, motivated by meaningful outcomes, and comfortable navigating ambiguity in a fast-evolving AI landscape. We work across boundaries, help teams make better design choices, and build foundations that let AI products scale safely and efficiently. We value clarity, system thinking, and practical innovation.<br><br><strong>Bring out your best<br><br></strong>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.<br><br><strong>We win with inclusion<br><br></strong>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br><br>For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br><br>Successful candidates might be required to undergo a background verification with an external vendor.<br><br><strong>We are ethical and compliant<br><br></strong>Our leadership credo: <strong>Do what’s right. Make SAP better for generations to come</strong>. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.<br><br><strong>AI Usage in the Recruitment Process<br><br></strong>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.<br><br>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br><br>Requisition ID: 450222 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations:<br><br>
<p><strong>Department: </strong>Sales & Marketing</p><p><strong>Location: </strong>United Arab Emirates - Dubai<br><br></p><strong>Description<br><br></strong>Lead, direct and motivate the Sales team. Ensure the yearly sales budget is achieved and surpassed. Responsibility for extending the management standards and quality guidelines in the department set by the Commercial Director and to assume complete management responsibility for all activities of the department in the absence of the Commercial Director, in line with the hotels mission, vision and objectives. Be guiding, team oriented, democratic and empowering.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Assist the Commercial Director during preparation of the yearly revenue & expense budget.</li><li>In consultation with the Commercial Director, establish and direct the organization’s financial, administrative activities and operational procedures to ensure the yearly revenue and expense budgets are achieved.</li><li>Prepare and submit relevant administration in a timely and accurate manner such as sales call schedules, sales call reports, and monthly reports of the sales team to Commercial Director.</li><li>Ensure all Sales personnel have sales targets, personal sales plans and a personal incentive.</li><li>Formulate strategies in order to run an effective Sales team.</li><li>Follow up on weekly sales reports from all professional sales team members for presentation to the Commercial Director.</li><li>Monitor all outstanding balances on all department accounts and follow up with all professional sales team members in a timely fashion.</li><li>Work closely with all professional sales team members in the preparation of personal sales goals on a monthly, quarterly and annual basis and complete a report and analysis at the end of each month.</li><li>Replace the Commercial Director during her/his absence.</li><li>Understand, follow and communicate the company sales vision.</li><li>Promote the action of cross selling of other Kempinski Hotels with all sales colleagues.</li><li>Overall responsibility for Leisure, Corporate, and Group segments</li><li>Responsible for ensuring all enquires are responded to within 24 hours.</li><li>Responsible for building and maintaining good relations with all Kempinski Sales Offices.</li><li>Responsible for greeting all site inspections at the Hotel.</li><li>Be aware of all market trends and check with Commercial Director for urgent action.</li><li>Carry out duties, projects and other assignments as required by the Commercial Director.</li><li>Be aware of all fire, health, safety, emergency and security procedures in the hotel.</li><li>Attend the international fairs, road shows maintain and build strong relations during these events.</li><li>Provide guidance to team members at all times.</li><li>Develop organizational commitment: Take care of the team’s morale, motivation, loyalty and motivation.</li><li>Identify new trends, recruit and develop new talents together with Commercial Director.</li><li>Set priorities, develop managerial work strategies (e.g.: use of delegation), establish necessary methods to track and monitor to ensure effectiveness.</li><li>Set performance standards, linking budget to performance, reporting results and holding the sales team accountable for results.</li><li>Be a role model for all team members in terms of work & life balance, time management, dedication to guest engagement, dedication to quality work.</li><li>Analyse performance of the sales team, address strengths and improvement areas in order to improve effectiveness.</li><li>Follow up on achievements of the team and properly recognize the success of team members.</li><li>Ensure that regular and appropriate communication is carried out with the Global Sales Offices that assist the Hotel Sales & Marketing team in achieving their goals.</li><li>Carry out on-boarding for all Sales & Marketing colleagues.</li><li>Follow the sales and marketing results (accounts’ room night productivity, revenue, etc.) and propose corrective actions if needed.</li><li>Maintain and maximize the utilization of all automated sales and reservations systems involved with group business.</li><li>Supervise the existence of an efficient follow-up on all leads to maintain a good relationship and generate group/individual leads for the hotel.</li><li>Maintain permanent files for all corporate, group and travel trade account with strong room/night potential.</li><li>Maintain and improve the efficiency of reservation centers, to ensure that information in reservation system’s database is updated. Coordinate such insertions to be realized correctly with the Reservations Manager.</li><li>Through various tools (e.g. media, social events, gatherings with competition etc.), explore economical data, new developments in certain companies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be of interest and benefit of the hotel and distribute this information to relevant staff.</li><li>Keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.). Also explore and compare corporate traffic amongst the competition.</li><li>Propose ideas for promotional materials to be distributed during sales calls, international trade shows and for other promotional activities.</li><li>Supervise (and handle when necessary) the group and individual reservation requests. Follow-up the progress of the booked business.</li><li>Set up the corporate rates for local/international companies / travel trade accounts as well as other commercial accounts.</li><li>Collaborate with all local and overseas customers, make personal calls to accounts and trace potential customers.</li><li>Cascade all relevant key information to the Sales & Marketing team.</li><li>Update customers with the latest development of the hotel and inform hotel management of all changes in the customer profile.</li><li>Propose and coordinate the promotional activities undertaken by sales department and / or Food & Beverage.</li><li>Supervise the coordination with the other department heads to ensure quality of guest / group satisfaction</li><li>Project and prepare the participation procedure for domestic or international trade shows, fairs, exhibitions, workshops, road-shows, sales blitzes etc. and participate in such professional business related events.</li><li>Supervise the quotations of group and travel agency rates as well as international corporate rates offered for multinational companies (directly or through travel consortia’s). Make sure that the respective Kempinski Global Sales Offices are informed of such quotations.</li></ul><strong><em>DAILY:</em></strong><ul><li>Seek out and target new customers and new sales opportunities, initiate action plan to approach and secure new business for the company.</li><li>Provide leadership to the day-to-day operations of the sales department, while maintaining focus on the company’s strategic goals.</li><li>Develop and / or maintain and improve business relations with all customers of the company.</li></ul><strong><em>WEEKLY:</em></strong><ul><li>Attend weekly Yield Meetings.</li><li>Attend weekly Sales & Marketing Meetings.</li><li>Responsible for reading the weekly sales call reports and give necessary guidance if / when needed.</li><li>Conduct sales calls with the Sales team.</li><li>During the Commercial Director’s absence attend weekly promotions meeting.</li></ul><strong><em>MONTHLY:</em></strong><ul><li>Responsible for ensuring all monthly reports are sent to the relevant people.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br></li></ul><strong>Skills, Knowledge and Expertise<br><br></strong>Diploma in Business Administration, specialized in Sales; University Degree 1st cycle/ Bachelor Degree.<br>Minimum of three (3) years international experience in a managerial position in a 4/5 star hotel in Sales & Marketing.<br>Ability to work and communicate in a multinational environment<br><br>To fill this position the candidate must have:<br><br>Negotiation skills<br>Selling skills<br>Knowledge of food production and service procedures<br>Organisational skills<br>Developing others<br>Problem solving & decision making<br>Adaptability / flexibility<br>Influencing others<br>Target and results oriented<br>Initiative<br><br>Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)<br>Micros Fidelio Opera and Sales & Catering<br><br><strong>About Kempinski<br><br></strong>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.<br>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p><strong>Job Purpose</strong></p><p>The Service Advisor is responsible for supporting customers with their vehicle service requirements by providing accurate information, managing service schedules, and ensuring a seamless customer journey from vehicle drop-off to collection. The role acts as a key link between customers and the service department to ensure high levels of customer satisfaction and operational efficiency.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Adhere to NSSW standards across all customer touchpoints.</p></li><li><p>Manage and attend to high-profile and major fleet customers.</p></li><li><p>Greet customers promptly and professionally, identifying and understanding their service needs.</p></li><li><p>Conduct a proper vehicle check-in and accurately record customer requirements.</p></li><li><p>Maintain and update the customer database.</p></li><li><p>Reconfirm job requirements, repair details, costs, and delivery timelines, and obtain customer approval.</p></li><li><p>Arrange joint test drives with customers when required.</p></li><li><p>Prepare clear, accurate, and legible job cards and service advice.</p></li><li><p>Monitor and follow up on job progress to ensure timely completion.</p></li><li><p>Inform customers of additional repairs or delays and obtain necessary approvals.</p></li><li><p>Explain warranty coverage and service contract benefits to customers.</p></li><li><p>Promote service contracts and additional service products (upselling).</p></li><li><p>Ensure job cards are closed accurately and within the required timelines.</p></li><li><p>Confirm vehicles are cleaned and ready for delivery as per the promised date and time.</p></li><li><p>Proactively notify customers in advance of any service delays.</p></li><li><p>Handover vehicles by explaining work completed, costs incurred, and ensuring payment is collected.</p></li><li><p>Achieve assigned financial and non-financial targets (labour sales, CSI, RO numbers, service campaign targets, etc.).</p></li><li><p>Build and maintain long-term customer relationships to improve retention.</p></li><li><p>Handle customer complaints with priority and escalate issues to management when required.</p></li><li><p>Respond to customer queries promptly and professionally.</p></li><li><p>Ensure all pending job cards are closed within the stipulated timeframes.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Qualifications</strong></p><ul><li><p>Degree or three-year Diploma in Automobile or Mechanical Engineering.</p></li></ul><br><p><strong>Work Experience</strong></p><ul><li><p>Minimum of three years’ practical experience in a similar role with an authorized dealer.</p></li></ul><br><p><strong>Competencies</strong></p><ul><li><p>Strong customer handling and negotiation skills.</p></li><li><p>Sound knowledge of vehicle systems, repairs, and maintenance services (automotive industry experience preferred).</p></li><li><p>Excellent customer service, communication, and interpersonal skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>Ability to manage time effectively and prioritize tasks in a fast-paced environment.</p></li><li><p>Proficiency in Microsoft Office and service management systems (preferred).</p></li></ul><br><p><strong>Languages</strong></p><ul><li><p>English (mandatory)</p></li><li><p>Arabic (desirable) </p></li></ul><p></p></section>
About Rimini Street, Inc.<br><br>Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.<br><br>Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.<br><br>The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.<br><br>We are actively seeking a Forward Deployed Engineer (Agentic AI) to join our Innovation team. The role embeds with enterprise clients remotely, with onsite visits as engagements require.<br><br>Position Summary<br><br>Reporting to the VP, Innovation, Solution Delivery, the Forward Deployed Engineer (Agentic AI) embeds with enterprise clients to design, build and operationalize agentic AI solutions in production. You will build production outcomes for clients, integrate agentic systems with enterprise platforms and systems of record, and stay accountable through cutover, early production and handover to ongoing support. The role is platform-agnostic by design and adapts to whichever AI platform best fits the client, including hyperscaler AI services, Service Now and other enterprise AI platforms.<br><br>Essential Duties And Responsibilities<br><br>Lead technical discovery, scope agentic AI use cases, and translate business problems into engineering deliverables with measurable success criteria such as cycle-time reduction, support deflection, automation rate, security and governance success rate and adoption rate. Design target architectures that fit the client's environment, regulatory posture and platform preferences, selecting the right substrate per engagement across hyperscaler AI services, Service Now and other enterprise AI platforms. Write production-grade code to deliver the solution, working inside the client's source control, CI/CD and deployment infrastructure, and within enterprise release governance including change approvals, separation of duties, audit evidence and rollback planning. Build and tune retrieval pipelines, prompt architecture, guardrails, agent orchestration and human-in-the-loop controls that hold under real production variation. Implement enterprise-safe agent tool execution, including permission scoping, approval gates, audit trails and rollback paths for any agent action that touches systems of record. Build evaluation suites that catch hallucinations, regressions, grounding gaps and quality drift, and implement production observability for latency, token usage, error rates, accuracy and output drift. Integrate solutions with client identity, secrets management, network controls, incident response and compliance tooling. Stay engaged through cutover and the first production iteration cycle, then run a structured handover to the ongoing support team, including documentation, runbooks and knowledge transfer. Act as an escalation backup to the support team after handover, stepping back in when issues exceed the support team's depth or when the system needs architectural intervention. Build trusted advisor relationships with client engineering, data, security and business stakeholders, and communicate clearly to both engineering teams and C-level audiences. Abstract field learnings into reusable patterns, accelerators and reference architectures that feed back into Innovation and shape product direction, methodology and the next engagement. <br><br>Experience<br><br>This is a Principal-level role. We are looking for engineers with the depth to operate independently inside enterprise client environments, the breadth to span production engineering and applied AI, and the demonstrated ability to ship in a discipline that is still being defined. We weight recent, hands-on agentic AI work heavily, recognising that production agentic systems are a young discipline. Equivalent experience from adjacent disciplines, including machine learning engineering, applied AI research with production deployment exposure, or senior backend engineering with recent agentic shipping, is welcomed.<br><br>8+ years of professional engineering experience across production systems, with significant production rather than purely advisory time. 2+ years shipping AI or machine learning systems into production, with demonstrated hands-on agentic or LLM-based work. Proven track record working directly with Fortune 500 or Global 2000 enterprise clients in ambiguous, complex environments. Track record of operating across the full lifecycle of a system, including architecture ownership, handover to support and ongoing escalation support. Demonstrated ability to learn fast and ship in emerging technical disciplines. Candidates whose recent agentic AI work was learned quickly on the back of strong fundamentals are explicitly in scope. Enterprise systems-of-record grounding: hands-on experience with an ERP we support (SAP, Oracle E-Business Suite, JD Edwards), or strong business-process depth in core enterprise processes such as procurement, finance and order-to-cash. Direct SAP or Oracle E-Business Suite experience preferred. <br><br>Skills<br><br>ERP and enterprise systems experience across SAP, Oracle E-Business Suite, JD Edwards, infor, Service Now, Salesforce, Workday or other systems of record. Direct SAP and Oracle EBS experience highly valued. Required for ERP-anchored regional seats. Experience with multiple agentic AI platforms, demonstrating ability to deliver on whichever platform the client has standardized on. Prior experience as a Forward Deployed Engineer, Applied AI Engineer or equivalent embedded delivery role at an AI lab, hyperscaler or systems integrator. Production Python and at least one additional enterprise or full-stack language such as Type Script, Java, Go, C# or Scala, including modern agent frameworks and patterns. SQL and data modelling fluency, including the ability to reason about enterprise data quality, lineage, permissions and operational semantics. Hands-on retrieval-augmented generation, including chunking, embeddings, vector stores and reranking. Evaluation suite design for LLM-based systems, including regression detection, hallucination measurement and grounding checks. Production observability for AI systems, including latency, token usage, error rate and output drift instrumentation. Working knowledge of at least one major agentic AI platform such as AWS Bedrock, Azure AI, Google Vertex AI, Service Now AI and willingness to learn others as engagements demand. Agent tool execution and governance, including the Model Context Protocol (MCP) or equivalent tool interfaces, permission scoping, scoped credentials, approval gates, audit trails and safe execution controls. Enterprise integration fundamentals, including REST and event-driven patterns, identity flows such as OIDC and SAML, and secure deployment into client-controlled environments. UI and front-end fluency in modern web frameworks such as Angular, React or equivalent, sufficient to build or extend the user-facing layer of agentic solutions. Durable execution frameworks, event-driven architectures or workflow orchestration at enterprise scale. Exceptional written and verbal communication across deep technical and executive audiences, with strong consultative and outcomes-driven instincts. High autonomy, resilience and pragmatism in legacy and politically complex environments, with the proactive discipline needed for effective remote embedding. <br><br>Education<br><br>Bachelor’s degree in computer science, engineering, information systems or related field, or equivalent practical experience.<br><br>Location<br><br>Remote – Dubai, UAE<br><br>Travel<br><br>Region-specific (see regional variants of this role). Travel typically 25 percent to work with clients, prospects, partners or attend events.<br><br>Why Rimini Street?<br><br>We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.<br><br>Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:<br><br>Company We dream big and innovate boldly. <br><br>Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. <br><br>Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. <br><br>Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. <br>Accelerating Company Growth<br><br>Nasdaq-listed under ticker symbol RMNI since October 2017 Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ <br><br>Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.<br><br>To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com<br><br>Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
<p><br></p><p><strong>Freelance Event Sales Manager</strong></p><p>You already know who books event staff in this region. Bring them to us, we deliver, and you earn on every booking for a year — without managing a single shift.</p><p><strong>Commission only · Non-exclusive · Your own hours · UAE & GCC · Freelance permit or trade licence required</strong></p><p><strong>What you would be selling</strong></p><p>Guild & Craft supplies event staff, professionals and talent across the UAE and the wider GCC to agencies, event-tech companies, brands, organisers and venues. If it is a person standing at an event, we can put them there. Staffing is our core business and your main lane:</p><ul><li><p><strong>Guest experience</strong> — registration, check-in and scanning crew, hosts and hostesses, ushers, promoters, brand ambassadors, models</p></li><li><p><strong>Hospitality and operations</strong> — waiters, event help staff, runners, drivers</p></li><li><p><strong>Supervision</strong> — event supervisors and event managers who run the floor</p></li><li><p><strong>Content</strong> — photographers and videographers</p></li><li><p><strong>Talent and entertainment</strong> — stand-up comedians, singers, dancers, musicians and specialty acts</p></li><li><p><strong>Headline talent</strong> — international and regional celebrities, TV personalities, sports personalities, public figures and keynote speakers, and touring music bands, booked through their management</p></li></ul><p>Whatever the brief asks for, the answer is usually yes — and if it is a category we have not staffed before, we will tell you straight rather than let you promise something we cannot deliver.</p><p><strong>Your territory is the GCC, not just Dubai.</strong> We have crew across the major cities — Dubai, Abu Dhabi, Riyadh, Jeddah, Doha, Kuwait City, Manama and Muscat. If your network sits in Saudi or Qatar rather than the UAE, that is an advantage here, not a problem.</p><p>We also take on full event management where the brief fits, which gives you a second and larger lane when a client has a whole event to place rather than a crew to fill.</p><p>The delivery is not your problem, and it is worth knowing it is handled properly before you put your name to it. We run every booking through our own portal: the client gets a private shortlist link, approves the profiles they want, and receives a digital estimate and tax invoice. Published rate card, briefed crew, 45 minutes early on site. You are introducing a company that will not embarrass you in front of a client you spent two years building a relationship with.</p><p><br></p><p><strong>What you would do</strong></p><ul><li><p>Open doors — agencies, brand teams, event-tech companies, exhibition organisers, hotels, anyone who books temporary event crew or entertainment</p></li><li><p>Register each lead with us before you work it, so your claim on that client is on record</p></li><li><p>Bring us the brief; we prepare the quotation and the shortlist, usually same day</p></li><li><p>Close it, in whatever way you normally close</p></li><li><p>Hand over. We deliver, invoice and collect. You are free to go and open the next door.</p></li></ul><p>You are not asked to manage bookings, brief crew, handle replacements or chase payment. If you want to be involved in delivery, that is a separate conversation and a separate fee.</p><p><br></p><p><strong>What you would earn</strong></p><p>Commission on the invoice value — not on our profit, so there is nothing for us to argue with you about at month end. Rates are marginal, in bands, on the first booking a new client places:</p><p><strong>Staffing and entertainers — your main lane</strong></p><p>FIRST BOOKING OF A CLIENT YOU INTRODUCED</p><p><strong>Commissionable revenue</strong></p><p><strong>Rate</strong></p><p>First AED 50,000</p><p>5.0%</p><p>AED 50,001 – 200,000</p><p>3.0%</p><p>AED 200,001 – 500,000</p><p>2.0%</p><p>Above AED 500,000</p><p>1.5%</p><p><br></p><p><strong>Then 3% of every booking that client places for the next 12 months</strong> — whether you are involved in it or not. One introduction, a year of income from it.</p><p>Commissionable revenue is the invoice excluding VAT and excluding straight pass-through costs we rebill at cost — venue hire, food and beverage, government permits, third-party production hire. On staffing work, that is effectively the whole invoice.</p><p>WHAT THAT LOOKS LIKE IN PRACTICE</p><p><strong>Deal</strong></p><p><strong>You earn</strong></p><p>A 6,000 staffing booking</p><p>300</p><p>…that client then books 19 more times in the year</p><p>+3,540</p><p>A 25,000 crew booking for a three-day expo</p><p>1,250</p><p>A 40,000 entertainment booking — comedian and band</p><p>2,000</p><p>Uncapped, and non-exclusive — most people doing this run it alongside their other work rather than as their only income. Paid within 30 days of us collecting from the client, against your invoice.</p><p><br></p><p><strong>Headline talent bookings work differently</strong></p><p>A celebrity, sports personality, keynote speaker or touring band is booked through their management, and their fee is passed straight through to them — it is not ours. So these run on the event-mandate rates below, calculated after the talent fee and their travel and hospitality are taken out.</p><p>On a 400,000 AED celebrity booking where the artist fee and hospitality come to 350,000, commission is calculated on the remaining 50,000 — so you earn 2,000, not 20,000. Glamorous deal, modest commission. Better you know that now than after you have closed one.</p><p><strong>Event mandates — welcome, accepted case by case</strong></p><p>If one of your clients has a whole event to place — a corporate event or conference, an exhibition, a gala, a community, music or sports event — bring it. We take these on selectively, so the rule is: <strong>register the brief, not just the client, and we will tell you within 48 hours whether we are pursuing it.</strong> A fast no costs you nothing; we will never let you work a brief for weeks and then pass on it.</p><p>ACCEPTED EVENT MANDATES · MINIMUM 25,000 AED INVOICE</p><p><strong>Commissionable revenue</strong></p><p><strong>Rate</strong></p><p>First AED 100,000</p><p>4.0%</p><p>AED 100,001 – 300,000</p><p>3.0%</p><p>AED 300,001 – 750,000</p><p>2.0%</p><p>Above AED 750,000</p><p>1.25%</p><p><br></p><p><strong>Paid 40% when the client's advance clears, 60% on final collection.</strong> Event deals take months to land and months more to deliver — you should not have to wait until after the event to see any of it.</p><p>One thing to be straight about, because it is where people get disappointed: commission is on <strong>commissionable</strong> revenue, not the headline budget. On production-heavy events — music and sports especially — most of the budget is artist fees, venue and production that we pass through at cost.</p><p><br></p><p><strong>How it works</strong></p><ol><li><p><strong>You register the lead.</strong> Name and contact, by email or through the portal, before you approach them. For an event mandate, register the brief too.</p></li><li><p><strong>We confirm within 48 hours</strong> that they are not already our client or registered to someone else. Written confirmation — that is your protection, and the reason disputes do not happen here.</p></li><li><p><strong>You work it.</strong> You have 90 days to land a first booking before the registration lapses.</p></li><li><p><strong>We quote and deliver.</strong> Send us the requirement and we shortlist profiles against it, then share that shortlist with you — a private link matched to the brief, not a general database to browse. You have the rate card and a co-branded presentation in your own name from day one.</p></li><li><p><strong>You invoice us</strong> against the monthly commission statement, which lists every qualifying invoice and how it was calculated.</p></li></ol><p><br></p><p><strong>What we do not offer</strong></p><p>Worth being straight about it, so nobody wastes a meeting:</p><ul><li><p>No base, no retainer, no draw against commission</p></li><li><p>No leads handed to you — inbound enquiries are handled by our in-house team and are not commissionable</p></li><li><p>No expenses, no visa sponsorship, no employment relationship</p></li><li><p>No commission on clients we already work with, which is exactly why step 2 exists</p></li></ul><p><br></p><p><strong>Interested?</strong></p><p>No CV needed. Send a short note telling us which part of the market you know and the kind of clients you would bring. If it fits, we will send the agreement and get you the rate card and your co-branded sales materials the same week.</p><p><br></p><p><em>This is an independent contractor engagement, not employment. Commission terms are set out in full in our Freelance Sales Agent Agreement, which we will share before you commit to anything.</em></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Who this suits</strong></p><ul><li><p><strong>You have an existing network</strong> in UAE events, experiential marketing, exhibitions, hospitality or brand activations — people who will take your call today</p></li><li><p><strong>You have sold before</strong>, in events or staffing or an adjacent B2B service, and do not need to be taught how to open a conversation</p></li><li><p><strong>You hold a valid UAE freelance permit or your own trade licence</strong> and can invoice us properly</p></li><li><p><strong>You are comfortable with commission-only work</strong> and are not looking for a retainer or a draw</p></li></ul><p>One expectation worth setting plainly: staffing tickets are small and the money here comes from opening accounts, not from landing one big deal. The people who do well register <strong>eight to ten leads a month</strong>. If you are hoping a single event will carry the year, this will disappoint you.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage end-to-end recruitment for all junior to mid-level roles, including advertising, sourcing, screening, shortlisting, and coordinating interviews.</p></li><li><p>Oversee recruitment efforts for UAE Nationals in line with Emiratization objectives.</p></li><li><p>Develop and maintain partnerships with universities and other external recruitment sources.</p></li><li><p>Update job postings weekly on the company website and job portals.</p></li><li><p>Identify the most effective recruitment channels and maintain a candidate database.</p></li><li><p>Administer psychometric tests, manage online test credits, and extract results.</p></li><li><p>Maintain up-to-date records of psychometric tests conducted.</p></li><li><p>Notify applicants—internal and external—of their selection status.</p></li><li><p>Conduct reference checks for all head office employees and store-based staff at Supervisor level and above.</p></li><li><p>Coordinate final selection of Store Managers and Assistant Store Managers with their line managers.</p></li><li><p>Prepare offer letters for selected candidates and ensure the timely collection of all necessary pre-employment documents.</p></li><li><p>Liaise with the Public Relations Department for the processing of employment visas and work permits, including coordination with outstation PROs for overseas hires.</p></li><li><p>Coordinate medical appointment scheduling with stores for new joiners.</p></li><li><p>Create temporary bank cards for new hires without an existing bank account.</p></li><li><p>Handle preparation and submission of documentation for insurance addition.</p></li><li><p>Create a physical employee file for each new joiner.</p></li><li><p>Prepare Asset Requisition Forms for new Head Office staff and follow up on issuance.</p></li><li><p>Send joining confirmation to line managers and coordinate onboarding for the first working day.</p></li><li><p>Send joining details to the HR Specialist for HR system entry.</p></li><li><p>Maintain the company’s Manpower Budget and ensure accurate mapping of approved positions.</p></li><li><p>Ensure Manpower Requisition Forms are obtained for all budgeted roles prior to initiating recruitment.</p></li><li><p>Draft and issue transfer and promotion letters.</p></li><li><p>Coordinate with the HR Specialist to ensure accurate entry of transfer, promotion, and compensation details into the HR system.</p></li><li><p>Ensure all updates related to transfers and promotions are reflected in payroll processing.</p></li><li><p>Coordinate relocation allowances when applicable.</p></li><li><p>Ensure standard compensation and benefits packages are followed consistently across all movements.</p></li><li><p>Maintain and regularly update job descriptions for all positions.</p></li><li><p>Prepare and circulate a weekly recruitment status report to relevant managers and team members.</p></li><li><p>Other responsibilities as maybe assigned from time to time.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 4 years of overall experience, preferably with at least 2 years of local experience in recruitment within the UAE.</p></li><li><p>Attested Bachelor’s degree, with fluency in spoken and written English and preferably Arabic.</p></li><li><p>Excellent oral and written communication skills </p></li><li><p>An independent person who can work with minimum supervision </p></li><li><p>Should be adept at handling work of confidential nature </p></li><li><p>IT literate with excellent skills in Word, Excel and PowerPoint </p></li><li><p>Flexible and able to work in a busy environment</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> We are looking for an energetic and results-driven <strong>Telesales Executive </strong>to join our team. In this role, you will be responsible for making outbound calls to potential clients, introducing them to our Forex trading platform, and guiding them through the account opening process. The ideal candidate has excellent communication skills, a persuasive attitude, and a strong drive to meet sales targets.<br><br></p><ol><li><p><strong>Outbound Calling:</strong> Reach out to warm and cold leads daily to introduce our <strong>Forex trading </strong>services.</p></li><li><p><strong>Client Education:</strong> Clearly explain the benefits of our platform, trading tools, and account types to potential clients.</p></li><li><p><strong>Lead Conversion:</strong> Follow up with prospects, answer their questions, address their concerns, and guide them through the process of opening and funding their trading accounts.</p></li><li><p><strong>Database Management:</strong> Accurately update and maintain client information and call records in the CRM system.</p></li><li><p><strong>Target Achievement:</strong> Meet or exceed daily, weekly, and monthly sales and call volume targets.
</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Prior experience in Telesales, Telecalling, or Customer Support (experience in the Forex, crypto, or financial sector is a major plus).</p></li><li><p>Excellent verbal communication and active listening skills.</p></li><li><p>Ability to explain complex concepts in a simple, easy-to-understand manner. Strong persuasion and objection-handling skills.</p></li><li><p>Basic computer skills and familiarity with CRM software. Self-motivated with a positive, results-oriented attitude.</p></li></ul><p><br><br></p><p><strong>What We Offer</strong></p><ul><li><p>Competitive base salary with an attractive commission/bonus structure.</p></li><li><p>Comprehensive training on Forex markets and our sales processes.</p></li><li><p>Opportunities for career growth and advancement within the company.</p></li><li><p>A dynamic and supportive work environment.</p></li><li><p>UAE Employment Visa + Medical Insurance.</p></li><li><p>Employee-friendly environment.</p></li></ul><p></p></section>