E-marketing Jobs in UAE
15562 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><strong>JOB TITLE</strong><br>After Sales Representative | Emirati Talent | MAF LifeStyle | Shared Costs<br><strong>ROLE SUMMARY</strong></span></span></span></p><br><br><p><span><span><span><br>Maximize company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance<br><strong>ROLE PROFILE</strong></span></span></span></p><br><br><ul><li><span><span><span>Handle customer inquiries, requests, and complaints accurately and efficiently through various communication channels.</span></span></span></li><li><span><span><span>Deliver exceptional customer service by meeting customer expectations and resolving issues within established service standards.</span></span></span></li><li><span><span><span>Promote and maintain a positive customer experience in every interaction.</span></span></span></li><li><span><span><span>Communicate customer concerns, operational issues, and product-related feedback to the Contact Center Supervisor or Manager.</span></span></span></li><li><span><span><span>Support the achievement of e-commerce sales targets by identifying opportunities to promote products and services.</span></span></span></li><li><span><span><span>Collaborate effectively with internal teams, including Distribution Centers and Merchandising, to ensure timely issue resolution.</span></span></span></li><li><span><span><span>Participate actively in team meetings and contribute to continuous improvement initiatives within the Contact Center.</span></span></span></li><li><span><span><span>Foster a culture of teamwork, professionalism, and customer-centricity while supporting colleagues and business objectives.</span></span></span></li></ul><p><span><span><span><strong>REQUIREMENTS</strong></span></span></span></p><br><br><ul><li><span><span><span>Minimum 1 year of relevant experience or Customer Care Experience.</span></span></span></li><li><span><span><span>Strong verbal and written communication skills with the ability to handle customer interactions professionally across multiple channels.</span></span></span></li><li><span><span><span>Proven ability to manage customer requests, complaints, and CRM cases within defined service level agreements (SLAs).</span></span></span></li><li><span>Proficiency in Microsoft Office applications and experience using CRM, ticketing, or customer service management systems.</span></li><li><span><span><span>Strong organizational, problem-solving, and multitasking skills with the ability to prioritize workload in a fast-paced environment.</span></span></span></li></ul><p><span><span><span><strong>WHAT WE OFFER</strong></span></span></span></p><br><br><p><span><span><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!<br>Work in a friendly environment, where everyone shares positive vibes and excited about our future.<br>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span><span>has context menu</span></span><span>has context menu</span></span></p><br><br> <br> </div>
<p>Generate new leads through cold calling, networking, online platforms and direct business development.</p><p>Identify and approach potential customers requiring storage and warehousing solutions.</p><p>Develop relationships with SMEs, traders, e-commerce businesses, logistics companies, movers and other potential clients.</p><p>Conduct client visits and explain storage solutions and pricing.</p><p>Prepare quotations, negotiate terms and convert enquiries into paying customers.</p><p>Follow up with prospects and maintain strong customer relationships.</p><p>Achieve monthly sales and revenue targets.</p><p>Maintain a database of leads and provide regular sales reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Sales/business development experience in the UAE.</p><p>Experience in self-storage, warehousing, logistics, moving, freight forwarding, 3PL or related industries is preferred.</p><p>Strong communication, negotiation and presentation skills.</p><p>Proven ability to generate leads and close sales independently.</p><p>UAE driving licence and own vehicle preferred.</p><p>Good knowledge of the Dubai market.</p><p>Excellent English communication skills.</p><p>Hindi/Urdu/Malayalam/Arabic will be an advantage.</p><p>Self-motivated, proactive and target-oriented</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary: <br>
<p>We are building one of the region’s most ambitious e-commerce platforms a high-traffic, multi-region platform engineered for scale, reliability, and exceptional customer experiences. As a Senior Software Development Engineer 3 , you will own critical backend systems that power millions of customer journeys every day, from order placement to successful delivery. This role goes beyond writing code. You will define how systems are designed, drive technical strategy, influence engineering standards, and lead multi-quarter, multi-team initiatives that create lasting business impact.</p><br><br> Key Responsibilities: <br>
<ul>
<li><ul><li>Design and build Identity Services including authentication, authorization, session management, and SSO integrations using OAuth 2.0 and JWT</li><li>Develop and maintain account management APIs covering profile updates, preferences, address book, and communication settings</li><li>Build real-time order tracking services that aggregate status updates from warehouse, transport, and delivery systems into a unified customer view</li><li>Architect the refunds platform handling return eligibility, refund calculations, payment reversals, and wallet credits across multiple payment methods</li><li>Implement secure, performant APIs that protect customer PII while enabling personalized experiences</li><li>Drive cross-team coordination to ensure order lifecycle events flow seamlessly from checkout through delivery to post-order support</li><li>Maintain strong observability with structured logging, customer journey tracing, and alerting on degraded experiences</li><li>Own and deliver multi-quarter, multi-team product or platform goals, defining technical solutions that level up the entire team</li><li>Make independent technical decisions in the face of open-ended requirements, with a deep understanding of business context and customer needs</li><li>Drive cross-team or cross-discipline initiatives, optimizing beyond your immediate team for broader organizational impact</li><li>Design the software and systems in your area of ownership, ensuring they meet their design objectives and align with longer-term business needs</li><li>Handle complex software modules that are logically dense — whether from business, idempotence, robustness, or scalability requirements</li><li>Simplify code and infrastructure, prioritizing tasks that measurably reduce maintenance and migration costs</li><li>Preemptively identify and resolve technical risks before they jeopardize projects; resolve cross-team dependencies early</li><li>Debug and reproduce non-deterministic bugs and system issues that would normally escape less experienced engineers</li><li>Champion an AI-first engineering culture — actively adopt and advocate for AI tools and assistants to maximize productivity, accelerate delivery, and multiply your team's impact</li><li>Define the technical roadmap for complex projects, provide leadership for those executing on it, and generate excitement for the team's strategy</li><li>Set and hold the bar for quality and best practices via code and design reviews</li><li>Act as a Culture Leader — partner with your manager to set the cultural tone, foster psychological safety, and champion inclusive practices</li><li>Coach and mentor teammates, offering direct and actionable feedback delivered with empathy to help others grow into the next level</li><li>Represent mission, strategy, and technical challenges to candidates in a compelling way</li></ul></li>
</ul>
<br> Requirements: <br>
<ul>
<li><ul><li>Strong proficiency in at least one backend language: Python, Java, or Node.js, with deep understanding of language internals and performance characteristics</li><li>Proven track record of designing, building, and operating microservices architectures at scale in production</li><li>Deep experience with cloud platforms (GCP, AWS, or Azure) including architecture decisions, cost optimization, and multi-region deployments</li><li>Expert-level knowledge of containerization (Docker) and orchestration (Kubernetes) in production environments</li><li>Strong experience with CI/CD pipelines, deployment strategies (blue-green, canary), and automated quality gates</li><li>Advanced database skills: query optimization, sharding strategies, replication, and data modeling for high-throughput systems</li><li>Extensive experience with event-driven architectures and message brokers (Kafka, SQS/SNS, Pub/Sub) at scale</li><li>Deep understanding of caching layers (Redis, Memcached, CDN) and their role in system performance and reliability</li><li>Strong grasp of API security, OAuth 2.0, JWT, API gateway patterns, and WAF configurations</li><li>Domain experience in e-commerce, retail, logistics, supply chain, or similar high-traffic consumer platforms — you understand the business domain, not just the technology</li></ul></li>
</ul>
<br>
<br><br> </div>
Company Description Steel Kitchen L. L. C. specializes in designing commercial kitchens and supplying high-quality, affordable commercial kitchen tools and equipment. The company serves clients across the GCC region, including the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, and Kuwait, as well as customers worldwide. Steel Kitchen L. L. C. focuses on delivering cost-effective solutions for restaurants, hotels, and other foodservice businesses. Team members work in a fast-paced, customer-focused environment with opportunities to support both regional and international clients.<br>Role Description This is a full-time, on-site Online Customer Service role based in Dubai, United Arab Emirates. The Online Customer Service Representative will respond to customer inquiries through email, chat, and phone, providing accurate information about products, orders, and services. Responsibilities include resolving customer issues, processing order updates, coordinating with internal teams (sales, logistics, and technical support), and maintaining clear records of all interactions. The role also involves following up on open cases, supporting customers with website navigation, and contributing feedback to improve the overall customer experience. The successful candidate will handle multiple requests simultaneously while maintaining a professional, courteous, and solution-oriented approach.<br>Qualifications<br> Strong Customer Service and Customer Support skills, with a focus on timely, accurate responses. Ability to enhance Customer Experience and maintain high Customer Satisfaction levels through empathetic, solution-driven communication. Professional Phone Etiquette and clear, concise written communication for email and chat interactions. Proficiency in using online customer service tools, CRM systems, and basic office software. Previous experience in customer service, preferably in e-commerce, retail, or B2B environments. Fluency in English; additional languages commonly used in the GCC are an advantage. Strong problem-solving skills, attention to detail, and ability to work in a fast-paced setting. High school diploma required; a diploma or degree in Business, Communications, or a related field is an advantage.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>PrimeBox is a fast-growing storage and logistics company based in Dubai. We offer self-storage, moving & packing and business fulfilment services - and we're expanding. We're looking for a driven Business Development Manager to bring in new clients and open up new markets across the UAE.</p><br><br><br><p><strong>What you'll be doing</strong></p><br><br><br><ul><li>Proactively hunting and acquiring new clients across B2C and B2B segments (individuals, SMEs, e-commerce, retail, logistics)</li><li>Identifying and developing new verticals and partnership channels</li><li>Leading negotiations and closing deals end-to-end</li><li>Working warm inbound leads as an additional sales stream</li><li>Coordinating the client manager: task assignment and account oversight</li><li>Managing the pipeline and reporting in CRM</li></ul><br><p><strong>What we're looking for</strong></p><br><br><br><ul><li>2+ years in business development or active B2B/B2C sales</li><li>Proven track record of independently sourcing clients - not just handling inbound</li><li>Strong negotiator with the ability to build lasting relationships</li><li>Fluent English required; Arabic is a strong advantage</li><li>Self-starter who thrives without micromanagement</li><li>Own car and UAE driving licence (preferred)</li></ul>
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Design and architect scalable, high-performance solutions tailored to meet specific business needs, ensuring alignment with overall enterprise architecture.</li><li>Collaborate closely with stakeholders to gather requirements and translate them into actionable architectural designs that facilitate effective implementation.</li><li>Evaluate and recommend appropriate technologies and tools, balancing innovation with practicality to enhance system functionality and user experience.</li><li>Create detailed documentation that outlines architecture standards, design principles, and solution blueprints to guide development and ensure compliance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field is essential; a Master's degree is a plus.</li><li>At least 5 years of relevant work experience in software development or IT architecture, demonstrating a solid understanding of system design.</li><li>Relevant certifications such as AWS Certified Solutions Architect, TOGAF, or Microsoft Certified: Azure Solutions Architect Expert are highly desirable.</li><li>Experience in diverse industries such as finance, healthcare, or e-commerce, showcasing versatility in applying architectural solutions across sectors.</li></ul><p></p></section>
<strong>INSPIRE | EXHILARATE | DELIGHT<br><br></strong>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.<br><br>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.<br><br>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.<br><br>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.<br><br><strong>What You'll Be Doing<br><br></strong>At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.<br><br><ul><li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews </li><li>Drive client relationships within an omni-channel approach </li><li>Provide pre-buying feedback on products </li><li>Drive eNPS through people experience initiatives and culture </li><li>Ensure adherence to VM guidelines and Standard operating procedures (SOPs) </li><li>Ensure click and collect are conducted within SLAs (Service-level agreement) </li><li>Ensure customer data is properly captured in adherence to marketing team requirements </li><li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. </li><li>Support with in-store marketing events and activations </li><li>Keep abreast of all brand social media activities and campaigns </li><li>Drive sell-throughs within the store </li><li>Support in-store CX initiatives </li><li>Provide input to what’s working well/what’s not working well within the store <br><br></li></ul><strong>What You'll Need To Succeed<br><br></strong><ul><li>Strong English communication skills<br><br></li></ul><strong>What We Can Offer You<br><br></strong>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br><strong>We Invite All Applicants to Apply<br><br></strong>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
This position requires strong business development experience combined with an understanding of enterprise technology, relationship building, and the ability to develop new business opportunities in the UAE market.<br><br><strong>Job Description<br><br></strong>The ideal candidate will help expand Meegaan Technologies’ presence in the UAE by identifying new business opportunities, developing strategic relationships, generating qualified leads, and building a sustainable enterprise technology pipeline. You will work closely with clients, partners, and Meegaan’s technical team to understand business requirements and progress opportunities from initial engagement through to closure.<br><br>The Ideal Candidate Will<br><br><ul><li>Identify and develop new business opportunities across the UAE market</li><li>Build and maintain strong relationships with customers, technology organizations, and business partners</li><li>Generate qualified leads and develop opportunities for Microsoft Dynamics 365 and enterprise technology solutions</li><li>Engage with business and technology decision-makers to understand their requirements and challenges</li><li>Conduct outbound business development through networking, LinkedIn, email, telephone, events, and other channels</li><li>Arrange customer meetings, introductory discussions, and discovery sessions</li><li>Work closely with Meegaan’s technical team to qualify opportunities and progress them toward proposals and closure</li><li>Develop and maintain a healthy sales and opportunity pipeline</li><li>Identify potential strategic partnerships and collaboration opportunities</li><li>Maintain regular follow-up with prospects and manage relationships throughout the business development cycle<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor’s degree in Business, Marketing, Information Technology, or a related field</li><li>4+ years of experience in business development, sales, partnerships, or account development, preferably within the IT or technology services industry</li><li>Strong understanding of the UAE business and enterprise technology market</li><li>Proven ability to generate new business opportunities and build a qualified sales pipeline</li><li>Experience selling or developing business around enterprise software, CRM, ERP, cloud, digital transformation, or IT consulting services</li><li>Strong relationship-building, communication, presentation, and negotiation skills</li><li>Ability to engage confidently with business and technology decision-makers</li><li>Self-motivated and capable of working independently to develop the UAE market</li><li>Existing UAE business or technology network is a strong advantage<br><br></li></ul>Nice to Have<br><br><ul><li>Experience with Microsoft Dynamics 365 or the broader Microsoft business applications ecosystem</li><li>Experience working with enterprise customers or technology partners in the UAE or GCC</li><li>Background in IT consulting, system integration, SaaS, cloud, or digital transformation services</li><li>Experience developing strategic partnerships or channel relationships</li><li>Arabic language proficiency<br><br></li></ul>This is a business development and relationship-focused role, not a technical implementation position. Deep technical knowledge of Dynamics 365 is not required. The successful candidate should be able to build relationships, open doors, identify genuine business opportunities, and work effectively with Meegaan’s technical team to convert those opportunities into business.
<p>Your Role:</p><p>The Senior Manager - RCM will lead the end-to-end Revenue Cycle Management operations of Aster Clinics across the UAE network, ensuring optimized billing, efficient claims processing, and full regulatory compliance. The role will drive strategies to reduce claim rejections and revenue leakage, strengthen payer relationships, and improve overall financial performance.</p><p>Your Responsibilities:</p><ul><li><p>Drive end-to-end revenue cycle excellence and continuous improvement initiatives across all Aster Clinics to enhance billing efficiency, quality, and collections.</p></li><li><p>Oversee the eligibility verification and approvals process to ensure timely authorization, accurate documentation, and seamless patient billing experience.</p></li><li><p>Standardize billing, coding, and claims workflows, SOPs, and operating models across the network to ensure consistency and compliance.</p></li><li><p>Establish and monitor RCM KPIs, dashboards, MIS, and governance cadence, including monthly and weekly performance reviews with clinic leadership.</p></li><li><p>Oversee revenue cycle P&L performance in partnership with Finance, ensuring achievement of collection targets and reduced revenue leakage.</p></li><li><p>Lead cost optimization, staff productivity, and resource utilization initiatives across billing and RCM teams.</p></li><li><p>Improve claims turnaround time, denial rates, and overall payer experience through process redesign and data-driven interventions.</p></li></ul><p>•</p><ul><li><p>Strengthen coordination with CRM, Marketing, Insurance, and Business Development teams to drive collections, conversion, and payer retention.</p></li><li><p>Partner with IT and Digital teams to enhance EMR billing workflows, automation, reporting, and adoption of digital claims tools and dashboards.</p></li><li><p>Support new clinic commissioning, expansion, and feasibility studies from a revenue cycle readiness and billing excellence perspective.</p></li><li><p>Identify new payer opportunities, market gaps, and revenue enhancement strategies aligned with RCM capabilities.</p></li><li><p>Ensure operational readiness for audits, accreditation, regulatory compliance, and quality standards across all clinics.</p></li><li><p>Lead change management, capability building, and performance coaching for billing executives, coders, and RCM coordinators.</p></li><li><p>Drive claims and denial management initiatives to reduce rejections and enhance cash flow.</p></li><li><p>Ensure effective implementation of SOPs and governance frameworks across the RCM function through strong team oversight.</p></li><li><p>Lead grievance redressal mechanisms for payers, patients, and staff, ensuring timely resolution and continuous improvement.</p></li><li><p>Ensure clinical teams are supported with accurate documentation and billing infrastructure to enable efficient claims processing.</p></li><li><p>Act as a strategic advisor to clinic and business leadership on revenue cycle performance and financial growth initiatives.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Healthcare Administration, Finance, or Business (Master’s / MBA preferred).</p></li><li><p>15+ years of progressive experience in healthcare revenue cycle management.</p></li><li><p>Proven experience in multi-site claims, billing, and payer management.</p></li><li><p>Strong exposure to payer contract negotiation, claims management, and denial management.</p></li><li><p>Experience with DHA, DOH, and MOH regulatory compliance and quality standards.</p></li><li><p>Deep understanding of UAE health insurance laws and claim portals (e.g., eClaimLink/Riyati).</p></li></ul>
???? We’re Hiring: Service Development Specialist???? Employment Type: Full-Time???? Level: Mid-Level to Senior We are seeking a strategic, customer-focused, and commercially minded Service Development Specialist to identify new service opportunities, improve existing offerings, and support the development of scalable services that meet customer needs and business objectives. This role will work closely with business, operations, sales, marketing, product, and leadership teams to drive service innovation, customer value, and sustainable growth.???? Key Responsibilities• Develop and implement service development strategies aligned with business objectives and market opportunities.• Identify new service opportunities through market research, customer insights, competitor analysis, and industry trends.• Analyze customer needs, pain points, feedback, and market demand to identify opportunities for service improvement.• Develop new service concepts, offerings, packages, and value propositions.• Evaluate existing services and identify opportunities to improve quality, efficiency, customer experience, and profitability.• Conduct feasibility assessments, business cases, market analysis, and commercial evaluations for new services.• Work with cross-functional teams to design, test, launch, and improve service offerings.• Develop service models, processes, pricing strategies, operational requirements, and performance frameworks.• Define and monitor service KPIs, customer satisfaction metrics, revenue targets, and performance indicators.• Support service launch planning, go-to-market strategies, marketing initiatives, and sales enablement activities.• Collaborate with Sales and Marketing teams to develop service positioning, proposals, presentations, and customer communication materials.• Work closely with Operations and Technology teams to ensure services can be delivered efficiently and at scale.• Gather and analyze customer feedback to continuously improve service offerings and customer experience.• Identify opportunities for service automation, digitalization, process optimization, and operational efficiency.• Monitor service performance, profitability, adoption, customer retention, and market response.• Prepare management reports, service development plans, business cases, and strategic recommendations.• Coordinate service development projects, timelines, stakeholders, and implementation activities.• Stay informed about emerging technologies, industry trends, customer expectations, and competitive developments.✅ Requirements• Proven experience in service development, business development, product management, consulting, customer experience, or a related field.• Strong understanding of service design, service development, customer needs, and business growth.• Experience developing, launching, improving, or managing service offerings.• Strong market research, analytical, and commercial evaluation skills.• Excellent understanding of customer experience, service performance, and value proposition development.• Strong strategic-thinking, problem-solving, and project management skills.• Excellent communication, presentation, negotiation, and stakeholder management abilities.• Experience working with Sales, Marketing, Operations, Product, Technology, and senior management teams.• Experience with CRM, ERP, analytics, BI, or service management platforms is an advantage.• Strong proficiency in Microsoft Excel and Power Point; experience with data visualization tools is preferred.• Ability to translate customer insights and market trends into practical service solutions.• Strong organizational skills with the ability to manage multiple service development initiatives.• Bachelor’s degree in Business Administration, Marketing, Management, Service Management, Economics, or a related field is preferred.• MBA, product management, service design, or business development certification is an advantage.???? What We Offer• Opportunity to develop innovative services and directly contribute to business growth.• Exposure to service strategy, customer experience, market development, digital transformation, and commercial innovation.• Opportunity to work across multiple business functions and influence new service initiatives.• Career progression into Senior Service Development Specialist, Service Development Manager, Business Development Manager, Service Strategy Manager, Product Manager, Service Director, or Head of Service Development roles.• A customer-focused, collaborative, and innovation-driven work environment.• Training, mentorship, and professional development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.
<p>We are looking for an experienced Planning Engineer with strong UAE Real Estate Developer experience to lead Planning & Project Controls across the full project lifecycle, including Pre-Development, Development, Construction, Handover & Close-Out.</p><p><strong> Key Responsibilities</strong></p><ul><li>Integrated Master Planning using Primavera P6/MS Project</li><li>Project Controls, Progress Monitoring & Executive Reporting</li><li>Pre-Development Planning, Feasibility & Development Programs</li><li>Authority Approvals Management</li><li>RERA Registration, Escrow & Regulatory Compliance Tracking</li><li>Cash Flow Forecasting & Commercial Planning</li><li>Coordination with Development, Design, PM, Procurement, Commercial, Finance, Legal & Construction Teams</li><li>Sales & Marketing Launch Readiness Planning</li><li>Client / Investor Progress Updates & Reporting</li><li>Power BI Dashboards, AI Tools & Digital Reporting Initiatives</li><li>EOT Reviews, Delay Analysis & Recovery Planning</li></ul><p><br></p><p><strong>Requirements: </strong></p><ul><li>Bachelor’s Degree in Civil Engineering</li><li>6–10 years’ experience in Planning & Project Controls</li><li>Experience working with a UAE Real Estate Developer</li><li>Experience in Residential, Mixed-Use, Villa & High-Rise Developments</li><li>Strong knowledge of Primavera P6, MS Project, Power BI & Advanced Excel</li><li>Understanding of Dubai Authority Approvals & Development Processes</li><li>PMP / RICS / AACE / NICMAR qualifications preferred</li></ul><p><br></p>
<p>A communication-focused opportunity is available for a Public Relations Coordinator to support company communications, relationship building, and day-to-day PR activities. This role is ideal for an organized, confident professional who enjoys working with people, coordinating information, and representing an organization professionally.</p>
<p>Job Responsibilities:</p>
<p>– Coordinate daily public relations and communication activities<br />
– Assist with company announcements, communications, and promotional materials<br />
– Maintain professional relationships with clients, partners, media contacts, and stakeholders<br />
– Coordinate meetings, events, and PR-related activities<br />
– Prepare correspondence, presentations, reports, and communication materials<br />
– Support social media and public-facing communication initiatives<br />
– Follow up with external contacts and internal departments<br />
– Maintain organized PR records, contact lists, and documentation<br />
– Assist with press releases and company updates when required<br />
– Monitor relevant media coverage and industry developments<br />
– Support the team with general administrative and coordination tasks</p>
<p>Company Benefits:</p>
<p>– Competitive salary based on experience<br />
– Professional and dynamic working environment<br />
– Training and development opportunities<br />
– Career growth opportunities<br />
– Attractive employment benefits</p>
<p>To Apply, Share Your CV At:<br />
hrjamal.hotels@gmail.com</p>
<p>You will be responsible for driving revenue growth through the development and execution of B2G sales strategies, management of the end-to-end B2G sales cycle, and expansion of the customer and partners base. The role is accountable for identifying new business opportunities, building and maintaining strategic customer relationships, managing B2G sales pipelines (MEA), and achieving revenue targets.
Client Details
Our client is an award-winning AI powered learning solutions provider redefining K-12 education. The company serves approximately 2 million students and 84,000 educators across 19,000 schools across the world.
Its flagship platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions extend learning across subjects and languages.
Through its innovative use of artificial intelligence, data insights, and culturally relevant content, our client is transforming teaching and learning to advance equity, access, and excellence for every student.
Description
B2G sales Strategy & Revenue Growth
• Develop and execute B2G sales strategies that support commercial objectives and growth ambitions
• Identify and pursue new business opportunities across target markets and customer segments
• Build and maintain a healthy B2G sales pipeline to achieve and exceed revenue targets
• Monitor market trends, competitor activity, and customer needs to identify opportunities for growth
• Contribute to annual B2G sales planning, budgeting, and forecasting activities
Business Development
• Generate qualified leads through networking, referrals, industry events, partnerships, digital channels, and direct outreach
• Conduct market research to identify new customers, sectors, and expansion opportunities
• Develop compelling value propositions aligned to customer challenges and strategic priorities
• Build strategic relationships with key decision-makers and stakeholders
B2G sales Cycle Management
• Manage the full B2G sales lifecycle from prospecting and qualification through proposal, negotiation, contract execution, and handover
• Deliver engaging product demonstrations and presentations tailored to customer requirements
• Prepare commercial proposals, business cases, and tender responses
• Lead commercial negotiations while ensuring alignment with company objectives and governance requirements
• Maintain accurate B2G sales records, forecasts, and pipeline reporting within CRM systems
Account Management & Customer Success
• Develop and maintain strong relationships with customers to support long-term retention and growth
• Identify opportunities for upselling, cross-selling, and account expansion
• Act as a trusted advisor to customers, understanding their business objectives and educational priorities
• Support customer success initiatives by collaborating with implementation, training, and support teams
Stakeholder Management
• Build and maintain strong relationships with external stakeholders, including government entities, regulatory bodies, industry associations, and strategic partners.
• Engage with ministerial offices and senior government representatives to align initiatives with national priorities, regulatory requirements, and digital transformation agendas.
• Develop and manage ambassadorial and diplomatic relationships to support market entry, partnership development, and cross-border collaboration opportunities.
• Represent the organization in high-level stakeholder engagements, forums, and executive meetings, ensuring effective communication of strategic objectives and value propositions.
• Coordinate across internal and external stakeholders to facilitate decision-making, remove barriers to implementation, and drive successful project outcomes.
Reporting & Performance Management
• Track and report on B2G sales performance against agreed KPIs and targets
• Maintain accurate forecasting and pipeline visibility
• Produce regular management reports and commercial updates
• Drive continuous improvement of B2G sales processes, tools, and methodologies
• Set, monitor and share performance data and dashboards
Job Offer
• Our client values curiosity, purpose, and the drive to make a real difference in the education sector.
Here's a glimpse of what they offer:
• Competitive Salary
• Annual flight allowance
• Annual performance bonus
• Education allowance
• Health and Life insurance
• Enhanced leave policy
• A hybrid work model and remote working days to work from anywhere</p><p>• Bachelor's Degree in Business Administration, Education, Marketing, B2G sales, or a related discipline
• Minimum 7 years experience in business diplomacy, B2G sales, business development, account management, or commercial roles
• Demonstrated success in achieving and exceeding targets
• Experience within Education, EdTech, SaaS, Technology, or Digital Solutions environments preferred
• Proven ability to build and maintain senior stakeholder relationships
• Experience working with public sector and education customers across Middle East, Africa, CIS is advantageous
• Native Arabic communication skills (reading, writing, verbal), French is a plus</p>
Location: Dubai Please note: This position is open to candidates currently residing in the UAE. Candidates applying from outside the UAE or requiring relocation to Dubai will not be considered. Years of experience: 8-10 years Title: Business Development Driving License: Mandatory Arabic Language Proficiency: Preferred (added advantage)<br>About UpGrad: up Grad Enterprise helps organizations build stronger teams, making talent a key part of their strategy. We offer solutions across data, technology, AI, and core skills, including programs to quickly fill workforce gaps, specialized academies for digital and functional expertise, and leadership journeys that prepare executives for change. <br>Key Responsibilities:● New Business Development: Identify, prospect, and acquire new clients to achieve sales targets and expand the company's customer base.● Hunting and Acquisition: Proactively seek out and engage potential clients through various channels, including cold calling, networking, and attending industry events.● Sales Strategy: Develop and implement effective sales strategies and plans to target and secure net new logos.● Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers within target organizations.● Needs Assessment: Understand clients' business needs and challenges to tailor UpGrad Enterprise's solutions to meet their requirements.● Presentations and Demos: Conduct compelling presentations and product demonstrations to showcase the value and benefits of UpGrad Enterprise's offerings.● Negotiation and Closing: Lead negotiations and close sales deals to achieve or exceed sales quotas.● Market Intelligence: Stay up-to-date with industry trends, market conditions, and competitorsto identify new business opportunities and maintain a competitive edge.● Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure seamless delivery and customer satisfaction.● Reporting: Provide regular updates and reports on sales activities, pipeline status and progress towards targets.
The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.<br>1. Job Summary As a PVC sales manager, you will play a pivotal role in driving the growth of our PVC products in GCC markets including Saudi Arabia, United Arab Emirates, Oman, Kuwait, Qatar etc. You will be responsible for developing and implementing sales strategies, building and maintaining strong customer relationships, and achieving sales targets in the overseas PVC market.<br>2. Key Responsibilities 2.1 Market Expansion and Customer Development Identify and target new international markets and customer segments for PVC products. Develop and execute comprehensive market penetration plans to expand our market share. Conduct in - depth market research in target overseas regions. Analyze market trends, customer needs, and competitor activities to develop effective sales strategies. Build and nurture relationships with key customers, distributors, and partners. Ensure high - level customer satisfaction through regular communication, prompt issue resolution, and value - added services. 2.2 Sales Planning and Execution Develop annual, quarterly, and monthly sales plans and budgets for responsible markets. Execute sales strategies to achieve or exceed sales targets. Coordinate with internal teams, including production, logistics, and customer service, to ensure seamless order fulfillment and delivery. Manage the sales cycle from lead generation to closing deals. Negotiate contracts, pricing, and terms with international customers to maximize profitability. 2.3 Product Promotion and Brand Building Promote our PVC products in markets. Participate in international trade shows, exhibitions, and industry events to showcase products and build brand awareness. Develop and deliver product presentations and demonstrations to international customers. Highlight the unique features and benefits of our PVC products to differentiate from competitors. Collaborate with the marketing team to develop marketing materials, such as brochures, websites, and digital content, tailored for overseas markets. <br>3. Qualifications and Requirements 3.1 Education and Experience A bachelor's degree in business administration, international trade, marketing, or a related field. A master's degree is a plus. Minimum of 5 years of experience in international sales, preferably in the PVC or related chemical products industry. Proven track record of achieving sales targets in overseas markets. 3.2 Skills and Abilities Excellent communication and negotiation skills. Ability to communicate effectively with international customers, partners, and internal teams in English and other relevant languages. Strong market analysis and strategic thinking skills. Ability to identify market opportunities, develop sales strategies, and adapt to changing market conditions. Fluent English language skill required.3.3 Knowledge In - depth knowledge of the international PVC market, including market trends, customer needs, and competitor landscape. Familiarity with international trade regulations, customs procedures, and logistics. Understanding of product features, applications, and technical aspects of PVC products.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Us <br></span><p>Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly ‘think client’ and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions.</p><br><br>
<p>We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.</p><br><br>
<br>
<p><strong>If you’re looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team. </strong></p><br><br>
<br>
<p><strong>About Wealth and Retail Banking</strong></p><br><br>
<p>Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.</p><br><br>
<br><b>Job Summary</b> <br><p><span>In addition to managing an individual portfolio, the role holder is responsible for leading, coaching, mentoring and developing a team of UAE National REHLATY (Relationship Managers in the Making). The role holder is accountable for delivering individual and team business objectives, driving sales performance, customer acquisition, portfolio growth and ensuring adherence to all regulatory, governance, risk and compliance standards in accordance with the Bank’s policies and procedures.</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Strategy</span></strong><br><span>• Strategies for Revenue generation and business development Business objectives and goals Drive the Digital Agenda </span><br><span>• Execute the Bank’s Priority Banking strategy through effective leadership and management of the REHLATY team.</span><br><span>• Translate business objectives into team action plans to achieve agreed business, financial and customer outcomes.</span><br><span>• Drive the Digital Agenda across the REHLATY team through customer engagement and digital adoption.</span><br><span>• Build a sustainable pipeline of future Relationship Managers through structured coaching, mentoring and capability development.</span><br><span>• Drive a high-performance culture focused on sustainable business growth, customer excellence and employee development.</span><br><strong><span>Business</span></strong><br><strong><span>Acquisition & Sales Management</span></strong><br><span>• Lead, manage and develop the REHLATY team to achieve defined targets in terms of customers, volumes and revenue.</span><br><span>• Ensure achievement of all agreed individual and team business objectives including Net Sales Revenue, Assets Under Management (AUM), Net New Money (NNM), CASA, Investments, Insurance, Wealth and all Priority <strong>Banking scorecard metrics</strong>.</span><br><span>• Drive team productivity to maximise the efficacy of the sales process and customer acquisition.</span><br><span>• Coach and mentor team members through regular sales reviews, field coaching and performance discussions.</span><br><span>• Conduct regular pipeline reviews and implement action plans to maximise business conversion.</span><br><span>• Ensure effective management of customer contact plans, sales activities and portfolio growth across the team.</span><br><span>• Monitor individual and team performance against agreed KPIs and implement timely interventions where required.</span><br><span>• Drive cross-sell opportunities and portfolio penetration across all Priority Banking products and services.</span><br><span>• Ensure timely completion and maintenance of Sales MIS, business reporting and forecasting for the team.</span><br><span>• Promote a culture of sales excellence, accountability and continuous improvement.</span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span></p><br><br><b>Our Ideal Candidate</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning.</span><br><span>• Demonstrated experience in leading and developing high-performing sales teams.</span><br><span>• Proven ability to coach, mentor and develop Relationship Managers to achieve business and customer outcomes.</span><br><span>• Strong leadership, stakeholder management and performance management skills.</span><br><span>• Experience in managing sales performance, customer portfolios and business growth within Priority Banking or Wealth Management.</span><br><span>• Ability to develop talent through structured coaching and capability development.</span><br><span>• Strong understanding of Priority Banking products, investment solutions and wealth management propositions.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><strong>Do the right thing</strong> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><strong>Never settle,</strong> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><strong>Are better together,</strong> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><strong>Core bank funding for retirement savings, medical and life insurance,</strong> with flexible and voluntary benefits available in some locations.</li>
<li><strong>Time-off</strong> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><strong>Flexible working</strong> options based around home and office locations, with flexible working patterns.</li>
<li><strong>Proactive wellbeing support</strong> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><strong>A continuous learning culture</strong> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><strong>Being part of an inclusive and values driven organisation,</strong> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
???? WE’RE HIRING | JUNIOR IN-HOUSE VIDEOGRAPHERLET’S EAT! Food Brands is a Dubai-born hospitality group behind brands including Mr. Crab, Chunk Bakehouse, Butter & Yolk Baking Co., Fellas Sandwich and Let’s Eat! Catering.<br>We’re looking for a Junior In-House Videographer to join our creative team and bring our brands, food, people, and experiences to life through video.<br>What you’ll do:???? Plan, shoot & edit content for social media, campaigns & ads???? Shoot across our kitchens, outlets, events & studio setups???? Set up cameras, lighting & equipment✨ Help develop creative concepts, storyboards & ideas???? Stay on top of content trends and social formats????️ Keep video assets organised and equipment maintained<br>What we’re looking for:Strong understanding of camera operation, framing & composition Comfortable with lighting and shooting in fast-paced environments Editing skills in Premiere Pro, Final Cut Pro, Canva, or similar A good creative eye and strong attention to detail Someone proactive, organised and eager to create Experience in F&B, hospitality, lifestyle or social content is a plus???? Dubai | Full-time | On-site<br>If you’re a videographer who loves food, hospitality and creating content that makes people stop scrolling, we’d love to hear from you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview Of The Role:</b></p><p>The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA). The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br></p><p><b>What You Will Do:</b></p><p>Learning Planning & SLA Delivery</p><ul><li>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li><li>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li><li>Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</li></ul><p>Training Deployment & Coordination</p><ul><li>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</li><li>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li><li>Maintain an active pool of facilitators and buddies.</li></ul><p>Learning Experience & Engagement</p><ul><li>Drive learning engagement through campaigns, communication, and social learning initiatives.</li><li>Promote a strong learning culture aligned with IKEA values and ways of working.</li><li>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</li></ul><p>Monitoring, Reporting & Quality Assurance</p><ul><li>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li><li>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li><li>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</li></ul><p>Stakeholder Partnership</p><ul><li>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.</li><li>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li><li>Ensure manager satisfaction and successful learning enablement during key people cycles.</li></ul><p>Continuous Improvement & Regional & Retail Division Contribution</p><ul><li>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</li><li>Share insights, best practices, and learning outcomes with regional stakeholders.</li><li>Participate actively in regional learning initiatives and ensure effective communication of best practices.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</li><li>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</li><li>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</li><li>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</li><li>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</li><li>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</li><li>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA). The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br><strong>What You Will Do:</strong></p><p><strong>Learning Planning & SLA Delivery</strong></p><ul><li><p>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</p></li><li><p>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</p></li><li><p>Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</p></li></ul><p><strong>Training Deployment & Coordination</strong></p><ul><li><p>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</p></li><li><p>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</p></li><li><p>Maintain an active pool of facilitators and buddies.</p></li></ul><p><strong>Learning Experience & Engagement</strong></p><ul><li><p>Drive learning engagement through campaigns, communication, and social learning initiatives.</p></li><li><p>Promote a strong learning culture aligned with IKEA values and ways of working.</p></li><li><p>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</p></li></ul><p><strong>Monitoring, Reporting & Quality Assurance</strong></p><ul><li><p>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</p></li><li><p>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</p></li><li><p>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</p></li></ul><p><strong>Stakeholder Partnership</strong></p><ul><li><p>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.</p></li><li><p>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</p></li><li><p>Ensure manager satisfaction and successful learning enablement during key people cycles.</p></li></ul><p><strong>Continuous Improvement & Regional & Retail Division Contribution</strong></p><ul><li><p>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</p></li><li><p>Share insights, best practices, and learning outcomes with regional stakeholders.</p></li><li><p>Participate actively in regional learning initiatives and ensure effective communication of best practices.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</p></li><li><p>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</p></li><li><p>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</p></li><li><p>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</p></li><li><p>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</p></li><li><p>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</p></li><li><p>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA). The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br><strong>What You Will Do:</strong></p><p><strong>Learning Planning & SLA Delivery</strong></p><ul><li><p>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</p></li><li><p>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</p></li><li><p>Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</p></li></ul><p><strong>Training Deployment & Coordination</strong></p><ul><li><p>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</p></li><li><p>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</p></li><li><p>Maintain an active pool of facilitators and buddies.</p></li></ul><p><strong>Learning Experience & Engagement</strong></p><ul><li><p>Drive learning engagement through campaigns, communication, and social learning initiatives.</p></li><li><p>Promote a strong learning culture aligned with IKEA values and ways of working.</p></li><li><p>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</p></li></ul><p><strong>Monitoring, Reporting & Quality Assurance</strong></p><ul><li><p>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</p></li><li><p>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</p></li><li><p>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</p></li></ul><p><strong>Stakeholder Partnership</strong></p><ul><li><p>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.</p></li><li><p>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</p></li><li><p>Ensure manager satisfaction and successful learning enablement during key people cycles.</p></li></ul><p><strong>Continuous Improvement & Regional & Retail Division Contribution</strong></p><ul><li><p>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</p></li><li><p>Share insights, best practices, and learning outcomes with regional stakeholders.</p></li><li><p>Participate actively in regional learning initiatives and ensure effective communication of best practices.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</p></li><li><p>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</p></li><li><p>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</p></li><li><p>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</p></li><li><p>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</p></li><li><p>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</p></li><li><p>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders</p></li></ul><p></p></section>