Economic Researcher Jobs in UAE
2063 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>Do you want your voice heard and your actions to count? </b></p><br><p>Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.</p><br><p>With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.</p><br><p>Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.</p><br><p>MUFG is seeking a Director for its Derivatives Solutions Group (DSG) in Dubai, offering you the opportunity to join a globally respected financial institution renowned for its commitment to excellence and client-centric approach. In this pivotal role, you will be at the forefront of delivering tailored derivatives solutions to a diverse EMEA client base, with a particular focus on the Middle East and Africa. You will collaborate closely with internal teams across Debt Capital Markets, Project Finance, Leveraged Finance, Aviation Finance, Securitisation, and Rates Trading, ensuring seamless execution and robust post-trade support. MUFG’s inclusive culture, supportive leadership, and dedication to professional development make this an exceptional environment for your growth. The organisation values dependability, knowledge-sharing, and offers flexible working opportunities alongside generous pension contributions and ongoing training. If you are passionate about building trusted client relationships and thrive in a communal setting where your expertise is valued, this is the ideal next step in your career.</p><br><br><p><b><span>What you'll do:</span></b></p><br><br><ul><li>Manage and develop relationships with key MUFG Bank clients including corporates, financial sponsors, project finance companies and others to expand the department’s international business and enhance the franchise of MUFG Securities.</li><li>Accurately price, model, execute, and book all relevant transactions as well as risk positions while maintaining meticulous attention to detail throughout each stage of the process.</li><li>Share pricing requests with relevant trading desks such as XVA and CVA desk by providing accurate information required for timely pricing decisions.</li><li>Work collaboratively with internal teams including Debt Capital Markets, Project Finance, Leveraged Finance and more to promote cross-selling opportunities across the firm.</li><li>Lead the production of tailor-made client presentations and pitch-books that incorporate news updates, economic data, and macro themes relevant to customer needs.</li><li>Oversee all internal workstreams for clients including KYC procedures, legal documentation preparation, lifecycle management of trades, and resolution of any issues arising during trade lifecycles.</li><li>Collaborate closely with other members of the DSG team by covering client requests when needed to ensure consistent service delivery.</li><li>Contribute actively to new initiatives or product development as determined by the head of DSG team to keep offerings fresh and responsive to market demands.</li><li>Ensure compliance with regulatory requirements applicable to both MUFG Bank and MUFG Securities EMEA plc by operating on an entity-neutral basis without favour.</li><li>Identify potential conflicts between MUFG Bank and MUFG Securities EMEA plc needs; escalate issues appropriately while maintaining legal entity integrity.</li></ul><br><p><b><span>What you bring:</span></b></p><br><br><ul><li>Solid experience in a similar role within derivatives sales or structuring is essential for success in this position.</li><li>Existing client relationships within the MENA region are highly valued as they demonstrate your ability to connect effectively with local stakeholders.</li><li>Proven expertise in interest rate derivatives products including swaps, structured products and FX instruments is required.</li><li>Bachelor’s degree is mandatory; advanced qualifications such as MBA, MSc or CFA are considered advantageous or equivalent work experience.</li><li>Excellent Microsoft Office skills (including Excel for modelling transactions and PowerPoint for preparing presentations) are necessary.</li><li>Demonstrated ability in preparing detailed client presentations and term sheets that communicate complex concepts clearly.</li><li>Fluency in English is required for effective communication across diverse teams and clients.</li><li>Outstanding communication skills enable you to build rapport quickly while conveying technical information accurately.</li><li>Results-driven mindset paired with accountability ensures you consistently meet desk revenue targets through trade execution.</li><li>A proactive approach combined with strong organisational skills allows you to manage large workloads efficiently under tight deadlines.</li></ul><br><p><b><span>What sets this company apart:</span></b></p><br><p>MUFG stands out as one of the world’s leading financial institutions committed not only to delivering exceptional banking services but also fostering an inclusive workplace where every employee feels valued. With a rich heritage rooted in trustworthiness and knowledge-sharing, MUFG offers flexible working opportunities designed around your personal needs alongside generous pension contributions that secure your future. The company invests heavily in ongoing training programmes so you can continue developing professionally while benefiting from supportive leadership that encourages collaboration across departments. At MUFG Dubai’s DIFC office—located at the heart of one of the region’s most vibrant financial hubs—you’ll enjoy access to cutting-edge resources within a networked environment built on mutual respect. The organisation’s dedication to ethical conduct ensures compliance remains paramount while empowering employees like yourself to resolve challenges thoughtfully. By joining MUFG’s Derivatives Solutions Group team you become part of a global community united by shared goals: delivering value for clients through dependable service backed by expert knowledge.</p><br><p><b><span>What's next:</span></b></p><br><p>If you are ready to take your career forward by joining a collaborative team at one of the world’s most respected banks—apply now!</p><br><p>Apply today by clicking on the link provided.</p><br><p>This advert will close 10th August 2026</p><br><br><p><span>We are open to considering flexible working requests in line with organisational requirements.</span></p><br><p><span>MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.</span></p><br><p><span>We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p>Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.</p><br><br>
<p>We’re looking for a Site Manager – Editions to join our Dubai team. In this role, you’ll help us drive the highest performance possible within their respective site, including maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.</p><br><br>
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<strong>What You’ll Be Doing</strong>
<p>You’ll be joining the Deliveroo Editions team. Deliveroo Editions were the world’s first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards – outperforming their brick & mortar KPI’s! This is the reason why many of the industry’s leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas.</p><br><br>
<p>Here’s what your day-to-day might look like:</p><br><br>
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<p>Own the day to day operations in your site.</p><br><br>
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<p>Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in.</p><br><br>
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<p>Lead in accordance with the Deliveroo values and ensure your team follows suit.</p><br><br>
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<p>Develop, train and motivate all employees to achieve ambitious targets</p><br><br>
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<p>Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve.</p><br><br>
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<p>Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership.</p><br><br>
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<p>Execute cost control and adherence to budgets. As the Site Manager you will have direct control of Opex spending, Maintenance and will influence on utilities and labour spending</p><br><br>
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<p>Keep all relevant trackers, logs and sheets up to date with operational and financial data.</p><br><br>
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<p>Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment.</p><br><br>
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<p>Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for daily operations. Ensure all product recalls and withdrawals are actioned as per company guidelines (eg. Ancillaries).</p><br><br>
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<p>Ensure Food Safety regulations are being followed on site. Work closely with your site team and multi-site manager to train the team on new food safety requirements, holding partners accountable for compliance.</p><br><br>
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<p>Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts, take breaks as per policy and adhere to working time directive requirements.</p><br><br>
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<p>Ensuring appropriate staffing at site to maintain daily operations.</p><br><br>
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<p>Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards.</p><br><br>
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<p>Participate in relevant meetings ensuing contribution and clear communication where appropriate.</p><br><br>
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<p>Monitor customer feedback seeking opportunities to improve the customer experience.</p><br><br>
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<p>Own the relationships with your restaurant partner kitchen teams, holding weekly and monthly meetings with the chef in charge to discuss performance and strengthen relationships.</p><br><br>
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<p>Maintain good relations to uphold Deliveroo’s positive reputation with all external parties, e.g. neighbours, landlords, contractors.</p><br><br>
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<p>Liaise with your various counterparts across the business to improve overall operational performance.</p><br><br>
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<p>Participate in projects, initiatives and activities to improve the operating model and achieve company objectives</p><br><br>
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<strong>What You’ll Need to Thrive</strong>
<p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br>
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<p>Minimum of 1-2 years of junior management food & beverage experience. Ideally in the restaurant industry</p><br><br>
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<p>Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful.</p><br><br>
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<p>A good understanding and track record in influencing KPI performance</p><br><br>
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<p>Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV)</p><br><br>
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<p>Demonstrates the ability to think on their feet and solve problems in a fast-paced environment</p><br><br>
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<p>Great knowledge of food safety and health and safety compliance requirements</p><br><br>
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<p>Previous experience in leading a team of several direct reports</p><br><br>
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<p>Can demonstrate excellent communication skills, both verbally and written</p><br><br>
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<p>Organised individual with strong attention to detail</p><br><br>
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<p>Tech-savvy and comfortable working with numbers (experience with Looker preferred)</p><br><br>
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<p>‘Can do, never give up’ attitude and the desire to grow and succeed with one of the world’s fastest growing food-tech companies</p><br><br>
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<p>Right to work in the relevant country</p><br><br>
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<p>Able to comply to company working expectations (e.g. weekend working)</p><br><br>
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<strong>Why Join Us?</strong>
<p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br>
<p>We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br>
<p>? Solve meaningful problems at real scale<br>Work on a complex, always-on marketplace that impacts millions every day.</p><br><br>
<p>? See your impact, fast<br>Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.</p><br><br>
<p>? Grow through challenge and ownership<br>Take on big, ambiguous problems and accelerate your career with strong support.</p><br><br>
<p>? A culture built for builders<br>High standards, collaboration, flexible working and continuous learning.</p><br><br>
<p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br>
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<strong>Our Global Structure</strong>
<p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br>
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<strong>Diversity, Equity and Inclusion</strong>
<p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br>
<p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br>
<p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br>
<p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br>
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<h2 class="h5">Job description</h2>
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<p><span><strong>Organization Unit Purpose</strong></span></p><br><p><span>Market & Treasury Credit Risk (MTCR) is a Group Risk function, independent of all business units. The unit focuses on identification, measurement, monitoring, reporting and overall management of market & counterparty credit risk. The unit has direct ownership and responsibility for ENBD UAE and its international branches in Singapore, London, Mumbai and KSA. Additionally the unit provides governance oversight, assistance and consultation for market and counterparty credit risk matters to risk and business stakeholders at group subsidiary entities namely Emirates Islamic, ENBD Egypt and DenizBank.</span></p><br><p><span><strong>Job Purpose</strong></span></p><br><p><span>This role is responsible for enhancing and developing internal quant capabilities in treasury methodology, measurement, quantitative analysis, stress testing, back testing, model calibration, and model development. The position focuses on supporting the Global Market & Treasury business by ensuring robust practices and expertise in these key areas. The successful candidate will be part of the Group MTCR function based in ENBD Head Office in Dubai, UAE.</span></p><br><p><span>The model development and quantitative analysis scope extends to broadly cover the following aspects:</span></p><br><p><span>a) Financial market product valuation using standard pricing frameworks (SDEs, local & stochastic vol, etc.)</span></p><br><p><span>b) Market data appropriateness and sufficiency</span></p><br><p><span>c) Market Risk – Sensitivities, VaR, Stress Testing, Back Testing, RNIV</span></p><br><p><span>d) Counterparty Credit Risk – PFE, , EPE, ENE, XVA, WWR, Haircuts/Margining, SIMM, Stress Testing, Back Testing</span></p><br><p><span>e) Model calibration and performance monitoring </span></p><br><p><span>f) Market & Counterparty Credit Risk Regulatory Capital </span></p><br><p><span>g) Stress testing analysis</span></p><br><p><span>h) System change initiatives</span></p><br><p><span>i) Documentation including methodological notes, presentations and policies</span></p><br><p><span>j) Regulatory Requirements: MMS, MMG and other regulatory requirements</span></p><br><p><span>k) IRRBB/behavioral models: NMD, Prepayment and early termination, basis risk, EVE/NII</span></p><br><p><span>The role includes providing advice and guidance on methodologies, quantitative models, policies, strategies, and actions necessary for effective quantification and management of quantitative risk, while ensuring proper controls and governance processes are maintained. The job holder will be responsible for maintaining models, performing back-testing, calibrating as needed, engaging with model users and validators (both internal and external), regulators, and internal stakeholders, and fulfilling the model challenge process.</span></p><br><p><span>This role demands a high level of business awareness, leadership capabilities, control and good governance framework, a keen eye for detail, good communication skills, technical documentation writing skills and an advanced degree qualification in a related area.</span></p><br><p><span><strong>Job Content</strong></span></p><br><p><span><strong><u>Market Risk Measurement Framework for Trading Book: </u></strong></span></p><br><p><span>Ensure Market Risk Measurement Framework for Trading Activities is well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Replicate, develop and document quantitative models pertaining to Market Risk Measurement Methodology Framework for all trading activities conducted by the Group.</span></li><li><span>Provide active oversight on effective application of the measurement framework for the trading book. </span></li><li><span>Ensure that the measurement framework covers all key market risk aspects and is in compliance with and adhere to all local and other relevant regulations and standards in which the Group operates in.</span></li><li><span>Ensure that the measurement framework is appropriate and effective in identifying and measurement of market risk exposures generated by the business and/or asset class that the Group transacts in.</span></li></ul><p><span><strong><u>Counterparty Credit Measurement Framework:</u></strong></span></p><br><p><span>Ensure Counterparty Credit Risk Measurement Framework well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Replicate, develop and document quantitative models pertaining to Valuation, Counterparty Risk measurement</span></li><li><span>Provide oversight on effective application of Treasury Credit Risk Measurement Methodology Framework across all products/ asset classes and business within Group Treasury. </span></li><li><span>Ensure that the methodology framework is appropriate and effective in identifying and measurement of counterparty credit risk exposures generated by the business and/ or asset class that the Group transacts in.</span></li><li><span>Ensure appropriateness and effectiveness of methodology framework and underlying models/ parameters to the business and/or asset class.</span></li><li><span>Ensure the methodology framework covers all key credit risk aspects and is in compliance with and adhere to local and other relevant regulation and standards in which the Group operates in. </span></li><li><span>Provide support to MTCR team in periodic methodology and/ or parameters updates and its effectiveness. Also, provide adequate impact analysis and other relevant analysis to all stakeholders for concurrence prior to any significant changes to methodology and/ or parameters.</span></li><li><span>Assist with ad hoc trade and portfolio level analysis.</span></li></ul><p><span><strong><u>Valuation and pricing models:</u></strong></span></p><br><p><span>Ensure valuation models are documented, validated and aligned with market practices and regulatory requirements</span></p><br><ul><li><span>Replicate, develop and document pricing models documentation and validation: assumptions review, calibration and methodology, replication and challenger models, alignment with regulatory requirements and internal policies </span></li><li><span>Ensure models are based on quantitative, mathematical, financial, economic, or statistical theories that are widely accepted, relevant to valuation environment, and appropriately applied</span></li><li><span>Ensure periodic monitoring of models is conducted as per the frequency prescribed by Banks’ internal polices and applicable regulatory guidelines</span></li><li><span>Evaluate current model limitations and introduce alternatives pricing models where appropriate.</span></li></ul><p><span><strong><u>Market Risk Measurement Framework for Banking Book:</u></strong> </span></p><br><p><span>Ensure Market Risk Measurement Framework for Banking Book Activities is well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Assist in development/ enhancement, implementation and review of Liquidity and IRRBB Risk methodology framework, including risk assessment, metrics, ratios, assumptions, procedures and methodology</span></li><li><span>Ensure that the Liquidity and IRRBB Risk methodology framework covers all key market risk aspects and is in compliance with and adhere to all local and other relevant regulations and standards in which the Group operates in.</span></li><li><span>Provide active oversight on effective application of the Liquidity and IRRBB Risk methodology framework across the Group. </span></li><li><span>Ensure that the Liquidity and IRRBB Risk methodology framework is appropriate and effective in identifying and measurement of Liquidity and Price risk exposures generated by the business and/or asset class that the Group transacts in.</span></li><li><span>Periodically review and monitor the liquidity and price risk assumptions are appropriate to the market and business operating environment.</span></li></ul><p><span><strong><u>Model Review and monitoring:</u></strong> </span></p><br><p><span>Ongoing monitoring and review of models Market Risk exposures and Treasury Credit Risk models.</span></p><br><ul><li><span>Lead response to GMV, internal audit and Central Bank findings impacting models - Coordinate action plans and ensure prompt execution</span></li><li><span>Coordinate, with external validation vendors and provide adequate and timely support towards their requests for information and/ or clarifications. </span></li><li><span>Perform ongoing review of model assumptions and/ or approximations against market and business operating environment.</span></li><li><span>Highlight to senior management with MTCR, Finance and Treasury of any breach of assumptions and/ or approximations; provide mitigating actions, scenarios for rectification and/ or additional validation tasks, if deemed necessary.</span></li><li><span>Periodically review and monitor the inputs, outputs and/ or parameters to the models are appropriate to the market and business operating environment. </span></li><li><span>Identify conceptual soundness of the models, risks not captured by models and model limitations, if any. </span></li><li><span>Perform periodic back testing of the all models to ensure that their inputs, their outputs and/ or their parameters still relevant market and business operating environment.</span></li><li><span>Record weaknesses identified in the models, their inputs, their outputs and/ or their parameters; and thereafter suggesting imposition of conditions, mitigating actions, scenarios for rectification and/ or additional validation tasks, if deemed necessary.</span></li><li><span>Define and conduct stress tests and reverse stress tests where warranted of Market Risk, Traded Credit Risk, Liquidity Risk and/ or IRRBB exposures</span></li></ul><p><span><strong><u>Market Risk System, Data and Process Infrastructure</u></strong></span></p><br><p><span>Assist in Implementation and/or facilitate implementation of systems for Market Risk, Traded Credit Risk, Liquidity Risk, IRRBB, Treasury or other businesses across the Group, as required.</span></p><br><ul><li><span>Participate in design, testing and implementation of systems and/ or enhancements requiring Market Risk, Traded Credit Risk, Liquidity Risk and/ or IRRBB engagement towards enhancing existing systems, processes and controls.</span></li><li><span>Support project initiatives to meet any new/ upcoming regulatory requirements.</span></li><li><span>Identification of the critical path, key milestones and plan tasks to achieve them accordingly.</span></li><li><span>Ensure that the project/milestones deadlines are met within a framework of good governance controls requirements. </span></li><li><span>Participate in Project Working Groups and other forums as called for as a key stakeholder and to oversee the progress of implementation. Appraise senior management within MTCR on risks, delays and/or other issues pertaining to the Projects.</span></li><li><span>Periodically review appraise senior management within MTCR of any deficiencies and improvements required in systems and processes employed by Market Risk to ensure robust and quality service in line with best practices.</span></li></ul><p><span><strong><u>Advice / Support on quantitative and methodology matters: </u></strong></span></p><br><p><span>Provide specialist support or advice to the MTCR management quantitative and methodology matters for improving the risk assessment and quantification.</span></p><br><ul><li><span>Lead the research, development, and implementation of innovative modelling techniques </span></li><li><span>Assist in identification of risks in business, products and/ or assets classes. </span></li><li><span>Assist in highlighting risks in business or products and/ or assets classes from Market Risk and Traded Credit Risk perspective to senior management at MTCR.</span></li></ul><p><span><strong><u>Personal / Staff Development:</u></strong></span></p><br><p><span>Identify areas of development and take necessary actions in order to enhance expertise and contribution</span></p><br><ul><li><span>Self-review and identify areas of development.</span></li><li><span>Propose necessary actions to be taken in order to enhance expertise and contribution. </span></li><li><span>Ensure strong ongoing engagement with key stakeholders across the various business units, risk units and other support/ oversight units.</span></li></ul><p><span><strong>Education</strong></span></p><br><ul><li><span>Masters/Advanced quantitative degree (Finance, Mathematics, Economics, Statistics, Physics, Engineering or a related quantitative field of study)</span></li><li><span>Chartered Financial Analyst (CFA)</span></li><li><span>Financial Risk Manager (FRM)</span></li></ul><p><span><strong>Experiences</strong></span></p><br><ul><li><span>At least 8-11 years of relevant experience in large international banking organizations</span></li><li><span>Strong experience and knowledge in VaR/SVaR, Sensitivities, pricing models, PFE/XVA and IRRBB models</span></li><li><span>Proven leadership in managing and quantitative models</span></li><li><span>Strong experience of working in a fast paced trading floor environment and having dealt with Trading, Sales, Structuring, Risk and Credit functions </span></li><li><span>Strong change implementation experience</span></li></ul><p><span><strong>Knowledge & Skills</strong></span></p><br><ul><li><span>Expert knowledge of complex derivative structures pricing and risk measurement</span></li><li><span>Present ideas and achieve consensus</span></li><li><span>Worked in diverse, cross cultural teams</span></li></ul><p><span><strong>Behavioral Competencies</strong></span></p><br><ul><li><span>Should be pragmatic, innovative and quick learner</span></li><li><span>Team player and ability to work in multi-cultural environment</span></li><li><span>Strong communication and public speaking skills</span></li></ul><p><span><span>#LI-KS1</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>HOP Team Leader </strong></p><br><br>
<p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.</p><br><br>
<p>We’re looking for a <strong>HOP Site Team Leader</strong> to join our <strong>Dubai </strong>team. In this role, you’ll help us support Site Management in achieving the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity, maintaining strong stock accuracy, and tightly controlling inventory, and minimising all wastage. The Site Team Leader must also contribute to a positive and cooperative working environment for all colleagues, ensuring at all times that the tasks they are completing and delegating are done in a safe, legal, and compliant manner. The Site Team Leader is responsible for running their shift most efficiently and effectively delivering operational excellence. </p><br><br>
<strong>What You’ll Be Doing</strong>
<p>You’ll be joining the Deliveroo HOP team. Deliveroo HOP launched in September 2021 and is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes – from the weekly shop to a last-minute dinner party or a late-night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo HOP is building a network of stores across London, the UK, and International markets like the UAE. Each delivery store is staffed with a team who have been specially trained to manage the operations efficiently as well as pick and pack orders in record time, with Deliveroo’s 100,000-strong rider network completing all deliveries. We’re looking for people with exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. Hungry to win? This is an exciting time to join the Deliveroo HOP team within the broader Deliveroo organisation – we’re only just getting started!</p><br><br>
<p>Here’s what your day-to-day might look like:</p><br><br>
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<p>Lead your respective team, working closely with the site management to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in!</p><br><br>
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<p>Supervise that all orders are picked efficiently and accurately meeting time targets. This includes overseeing the adherence to packaging SLAs and quality assurance of each order to maximise customer satisfaction.</p><br><br>
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<p>Supervise compliance with company standard operating procedures (SOPs) through robust supervision and impactful coaching.</p><br><br>
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<p>Communicate professionally and effectively with our Deliveroo riders.</p><br><br>
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<p>Effectively operate and oversee the dispatch order, ensuring the accurate handling of orders to riders and minimising mistakes.</p><br><br>
</li>
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<p>Ensure all deliveries are handled in line with company expectations and policies, driving adherence to temperature regulations whilst ensuring stock is replenished in an efficient and organised way. Maintain inventory accuracy and stock rotation accordingly. Complete the claims process daily where appropriate.</p><br><br>
</li>
<li>
<p>Complete stock counts as per company policy with a keen eye for inventory management.</p><br><br>
</li>
<li>
<p>Work collaboratively with Site Management teams with the ability to communicate professionally and openly with other stakeholders.</p><br><br>
</li>
<li>
<p>Drive strong standards within your site, adhering to merchandising and space management principles in addition to delivering a clean, tidy, organised site environment.</p><br><br>
</li>
<li>
<p>Maintain good relations to uphold Deliveroo’s positive reputation with all external parties. E.g. neighbours, landlords, contractors etc.</p><br><br>
</li>
<li>
<p>Complete H&S checks and ensure that employees diligently adhere to company policies and procedures throughout their shifts.</p><br><br>
</li>
<li>
<p>Supervise accurate timekeeping, ensuring team members appropriately record their shifts, take breaks as per policy, and adhere to working time directive requirements.</p><br><br>
</li>
</ul>
<strong>What You’ll Need to Thrive</strong>
<p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br>
<ul>
<li>
<p>Previous experience in a similar environment (FMCG, retail, warehouse, last mile) is preferred but not essential</p><br><br>
</li>
<li>
<p>Strong hands-on mentality and detail-oriented</p><br><br>
</li>
<li>
<p>Comfortable working in a fast-paced environment</p><br><br>
</li>
<li>
<p>Proven track record of consistently hitting KPI targets (e.g. pick times)</p><br><br>
</li>
<li>
<p>Track record of attendance, punctuality, and reliability</p><br><br>
</li>
<li>
<p>Demonstrated leadership and experience training other associates</p><br><br>
</li>
<li>
<p>Ability to run shifts on their own</p><br><br>
</li>
<li>
<p>Contribute to a positive working environment</p><br><br>
</li>
<li>
<p>Good communication skills and a good proficiency in both written and spoken English</p><br><br>
</li>
<li>
<p>Right to work in the UAE</p><br><br>
</li>
</ul>
<strong>Why Join Us?</strong>
<p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br>
<p>We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br>
<p> Solve meaningful problems at real scale<br>Work on a complex, always-on marketplace that impacts millions every day.</p><br><br>
<p> See your impact, fast<br>Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.</p><br><br>
<p> Grow through challenge and ownership<br>Take on big, ambiguous problems and accelerate your career with strong support.</p><br><br>
<p> A culture built for builders<br>High standards, collaboration, flexible working and continuous learning.</p><br><br>
<p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br>
<strong>Our Global Structure</strong>
<p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br>
<strong>Diversity, Equity and Inclusion</strong>
<p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br>
<p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br>
<p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br>
<p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Vice President, Audit & Risk Management</span></span></span> <br>
<span><span>(<span>20435</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion. </span></span><br> </p><br>
<p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> </p><br> <p><span>The Vice President, Internal Audit & Risk Management is responsible for leading and continuously enhancing the Internal Audit Function that evaluates and improves the effectiveness of governance, risk management, internal controls, compliance, fraud risk management, cybersecurity oversight, ESG governance and operational efficiency covering functions and programs, projects, and processes of Kerzner International across its global portfolio of ultra-luxury hospitality properties including Atlantis, One&Only, SIRO, and Rare Finds brands worldwide. </span></p><br> <p><span>Functionally reporting to the Audit Committee and administratively to the CEO, position ensures full conformance with The Institute of Internal Auditor’s Global Internal Audit Standards (GIAS), promotes a strong ethical culture and provides independent and objective assurance and advisory services to the Board of Directors, primarily through the Audit Committee, regarding the effectiveness of governance, risk management and internal control processes across the Group. The position also provides insights and recommendations to Executive Management to support the achievement of strategic objectives while maintaining organizational independence and objectivity.</span></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <p><span>Internal Audit Leadership and Strategy</span></p><br>
<ul>
<li><span>Develop and maintain a multi-year Internal Audit Strategy aligned with Group objectives, stakeholder expectations, and emerging risks. </span></li>
<li><span>Establish a vision and roadmap for a best-in-class Internal Audit Function aligned with GIAS and leading international practices. </span></li>
<li><span>Ensure the audit function remains agile and responsive to changing business conditions, geopolitical developments, economic risks, and hospitality industry trends. </span></li>
<li><span>Develop annual risk-based audit plans for approval by the Audit Committee.</span></li>
<li><span>Present strategic priorities, budgetary and resource requirements, and audit outcomes to the Audit Committee and Executive Leadership.</span></li>
<li><span>Represent Internal Audit function at senior leadership meetings and strategic planning sessions </span></li>
</ul> <p><span>Audit and Advisory Engagement Execution</span></p><br>
<ul>
<li><span>Lead and oversee the conduct of engagements and ensure these conform with the GIAS and approved methodologies. </span></li>
<li><span>Monitor implementation of audit recommendations ensuring timely resolution of control deficiencies </span></li>
</ul> <p><span>Audit Committee and Board Governance</span></p><br>
<ul>
<li><span>Serve as principal advisor to the Audit Committee regarding governance effectiveness, risk management, internal controls, fraud investigations and regulatory concerns.</span></li>
<li><span>Provide periodic reporting on audit plan delivery, audit findings and resolution, and audit quality</span></li>
</ul> <p><span>Governance Oversight</span></p><br>
<ul>
<li><span>Provide independent assurance regarding the effectiveness of corporate governance processes, Board oversight, organizational culture and ethics, delegation of authority frameworks, strategic planning process, third party governance, ESG governance, crisis management and business continuity governance and whistleblowing mechanisms.</span></li>
</ul> <p><span>Risk Management Assurance</span></p><br>
<ul>
<li><span>Evaluate and provide assurance on the Group’s Enterprise Risk Management framework and related processes. </span></li>
<li><span>Stay current with industry trends, regulatory changes, and emerging risks affecting hospitality sector </span></li>
<li><span>Ensure audit planning is driven by a comprehensive enterprise-wide risk assessment process.</span></li>
</ul> <p><span>Internal Control Assurance</span></p><br>
<ul>
<li><span>Assess the design and operating effectiveness of controls covering operations, financial controls and corporate functions. </span></li>
<li><span>Provide an annual opinion regarding the adequacy and effectiveness of internal controls.</span></li>
</ul> <p><span>Fraud Risk Management and Investigations</span></p><br>
<ul>
<li><span>Evaluate fraud risk management framework and oversee fraud risk assessments.</span></li>
<li><span>Lead special investigations and forensic reviews and coordinate with Legal, Compliance, HR and external advisors when required.</span></li>
<li><span>Report significant matters directly to the Audit Committee and monitor implementation of corrective actions. </span></li>
</ul> <p><span>Technology and Cybersecurity Assurance</span></p><br>
<ul>
<li><span>Provide assurance over information security and cybersecurity. </span></li>
<li><span>Lead adoption of data analytics and continuous auditing and automated testing.</span></li>
</ul> <p><span>Regulatory and Compliance Assurance</span></p><br>
<ul>
<li><span>Provide assurance on compliance with applicable laws, rules, regulations, policies and procedures across the global portfolio</span><span>.</span></li>
<li><span>Coordinate assurance activities to avoid duplication with other assurance providers.</span></li>
</ul> <p><span>Advisory Services </span></p><br>
<ul>
<li><span>Provide independent advisory services to Executive Management aimed at enhancing governance, risk management, internal controls, operational effectiveness, and organizational performance</span></li>
</ul> <p><span>Internal Audit Quality and Standards Compliance</span></p><br>
<ul>
<li><span>Maintain full conformance with the IIA Global Internal Audit Standards. </span></li>
<li><span>Establish methodologies, policies, procedures, and audit manuals. </span></li>
<li><span> Implement an Internal Audit Quality Assurance and Improvement Program (QAIP). </span></li>
</ul> <p><strong><span>Experience and Educational requirements </span></strong></p><br>
<ul>
<li><span>Bachelor's degree in Accounting, Finance, Business Administration, or related field required; Master's degree preferred.</span></li>
<li><span>Professional certifications required including CIA (Certified Internal Auditor), CPA, ACCA, or equivalent. </span></li>
<li><span>Minimum 15+ years of progressive internal audit, risk management, controls, governance or public accounting experience.</span></li>
<li><span>At least 8-10 years in senior internal audit leadership roles with team management responsibility and prior interaction with Board and Audit Committees. </span></li>
<li><span>Extensive experience in hospitality, real estate, or multi-unit operations preferred. </span></li>
<li><span>Deep knowledge of internal control frameworks including COSO, SOX compliance, and risk management principles </span></li>
<li><span>Strong understanding of accounting standards including IFRS and US GAAP. </span></li>
<li><span>Experience conducting operational, financial, compliance, and IT audits across international operations. </span></li>
<li><span>Proven ability to identify risks, evaluate controls, and provide practical recommendations to management.</span></li>
<li><span>Excellent analytical and problem-solving skills with ability to synthesize complex information </span></li>
<li><span>Outstanding written and verbal communication skills with ability to present findings to senior executives and Audit Committee. </span></li>
<li><span>Strong leadership capabilities with track record of developing high-performing audit teams.</span></li>
<li><span>Experience with audit management software and data analytics tools.</span></li>
<li><span>Knowledge of fraud detection techniques and investigation methodologies </span></li>
<li><span>Ability to build relationships and influence stakeholders at all organizational levels </span></li>
<li><span>Understanding of hospitality industry operations, revenue cycle, and key business processes.</span></li>
<li><span>Experience working with external auditors and coordinating audit activities.</span></li>
<li><span>Willingness to travel internationally to conduct audits and support properties across the portfolio. </span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join </span></span></p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Job Summary:<br>The Director of Outside Catering Sales serves as the strategic leader responsible for driving revenue growth, market expansion, and overall business performance for the Outside Catering division at JW Marriott Marquis Dubai. This role is accountable for developing and executing a comprehensive sales strategy that positions the hotel as a market leader in the outside catering sector while ensuring alignment with Marriott International’s brand standards, service culture, and commercial objectives.<br>The Director leads all proactive sales efforts, focusing on business development, client acquisition, key account management, and revenue optimization across all catering segments. Through strategic selling, relationship management, market intelligence, and effective forecasting, the role ensures the achievement of annual revenue goals while maximizing profitability and market share.<br>A critical component of this position is the strong partnership and dotted-line relationship with the hotel’s operational leadership teams, including Culinary, Event Planning, Banquet Operations, Stewarding, and other event support functions. While the Director maintains full ownership of sales performance and customer acquisition, the success of the Outside Catering business is highly dependent on seamless collaboration with operations to ensure the successful planning, execution, and delivery of events.<br>The Director acts as the commercial voice of the customer while working closely with operational stakeholders to evaluate event feasibility, resource allocation, service delivery standards, and overall client satisfaction. This partnership ensures that all business opportunities sold can be executed efficiently, profitably, and in accordance with JW Marriott Marquis Dubai’s luxury service standards.<br>This role provides overall leadership, coaching, and direction for the Outside Catering Sales team, fostering a high-performing culture focused on accountability, customer engagement, and revenue generation. The Director is responsible for developing sales talent, establishing clear performance objectives, driving productivity, and creating succession plans to support long-term business success.<br>In addition, the Director is responsible for:<br>Developing and executing the strategic business plan for Outside Catering.<br>Identifying new market opportunities and emerging revenue streams.<br>Driving proactive sales activities to grow market share and brand presence.<br>Building and maintaining relationships with key corporate, government, social, and event industry clients.<br>Leading pricing, negotiations, and commercial decision-making to maximize revenue and profitability.<br>Delivering accurate business forecasts, pipeline management, and performance reporting.<br>Collaborating closely with Operations leadership to ensure successful event execution and exceptional guest experiences.<br>Monitoring market trends, competitive activity, and customer insights to inform business strategies.<br>Ensuring all sales practices and customer interactions align with Marriott brand standards and service excellence expectations.<br>As the strategic business leader of the department, the Director shares accountability with Operations for the successful delivery of outside catering events and is expected to maintain a highly visible presence throughout the customer journey - from initial sales engagement through event execution and post-event relationship management. Ultimately, the Director of Outside Catering Sales is responsible for creating a commercially driven, operationally aligned, and guest-focused catering business that delivers sustainable revenue growth, exceptional<br>SCOPE / BUSINESS CONTEXT<br>A Full-Time position based at JW Marriott Marquis Dubai.<br>Number of Direct Reports – 3 <br>Titles of Direct Reports – Sales Manager, Assistant Sales Manager & Sales Executive – Outside Catering Sales<br>CANDIDATE PROFILE<br>Experience:<br>More than 5 years of Outside Catering Sales, Events Operations or Planning Experience <br>More than 5 years of Experience Managing Others<br>Marriott sales experience is desirable but not essential. <br>Experience of selling in outside catering sales is essential.<br>Fluent Arabic both oral and written is desirable but not essential.<br>Handling outside catering operation is desirable but not essential. <br>Skills and Knowledge<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Operating Procedures - Knowledge of Standard and Local Operating Procedures (SOPs and LSOPs) that apply to job.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.<br>Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.<br>Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of Marriott’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>Mathematics - Using mathematics to solve problems.<br>Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.<br>CORE WORK ACTIVITIES<br>Strategic Planning and Execution:<br>Develop and execute a comprehensive strategy for outside catering operations, aligned with the business objectives of the organization.<br>Lead the implementation of strategic initiatives to ensure efficient and successful event management for outside catering services.<br>Communication and Goal Alignment:<br>Facilitate regular communication among all stakeholders involved in outside catering operations, including catering teams, vendors, and clients.<br>Ensure clear and consistent messaging of departmental goals to drive desired outcomes and exceed client expectations.<br>Performance Management and Focus:<br>Identify key performance drivers for outside catering success and maintain a strong focus on achieving operational excellence.<br>Integrate departmental goals into operational plans, aligning efforts with broader business strategies and objectives.<br>Market Analysis and Innovation:<br>Conduct market research and analysis to stay informed about industry trends, competitor offerings, and customer preferences in outside catering services.<br>Propose innovative ideas and solutions to enhance the quality and competitiveness of catering services, ensuring alignment with organizational goals.<br>Risk Management and Revenue Generation:<br>Collaborate with the catering team to anticipate and address potential risks and challenges associated with catering events.<br>Encourage proactive risk-taking to identify opportunities for revenue growth and enhance the overall guest experience.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Description<br><br>Job Title: Solutions Engineer<br><br>Group: Solutions Engineering Team<br><br>Location: UAE<br><br>Company Overview<br><br>Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard-to-reach places. The Quvia platform uses AI and machine learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, into one, vendor-neutral environment. It then delivers comprehensive, end-to-end analytics and dynamic network orchestration that optimizes for the best possible QoE and end-user experiences. Today, Quvia works with world-leading, Fortune 500 companies in aviation, cruise, shipping and more.<br><br>Why Quvia?<br><br>Founded in 2019, Quvia is a fast-growing, Series A tech startup passionate about making connectivity and digital experiences better for everyone, everywhere. Our industry-first solutions are already addressing major challenges for companies in the aviation and cruise industries – and we're just getting started. Quvia is headquartered in the greater Miami region, with offices in the UK and India, and remote teams around the world. As an early-stage company, all Quvia employees have the opportunity to make a significant impact on our growth trajectory, and the future of the industries we serve. Quvia is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.<br><br>About The Role<br><br>The Solutions Engineer is the technical bridge between our customers and our engineering and operations teams, assessing a customer's current network, capturing new technical requirements and pain points, and converting them into solution designs that deliver measurable business outcomes. You will own the journey from qualification through proof of concept to production. This role demands deep networking fundamentals across terrestrial and satellite environments, hands-on expertise in software-defined networking (SDN) and multi-vendor SD-WAN technologies, scripting and Dev Ops capability, and the judgement to evaluate emerging technologies and design solutions that scale.<br><br>Working on this technology, you will have the opportunity to make a major impact on the implementation and quality of Quvia's next-generation products. Our environment cultivates innovation and rapid product iteration within a creative solution space, and we need a dedicated, organized, and efficient professional who thrives on being integral to a fast-paced startup. As an excellent communicator, you will set appropriate expectations, keep stakeholders apprised of progress and action items, manage project plans, balance workloads, and ensure we meet our commitments; all while navigating the complexities of large enterprise customers. Above all, you will think creatively through complex problems and design and implement solutions that address customer pain points and generate economic benefits, enabling us to publish a clear ROI for every customer.<br><br>What You’ll Do<br><br>Partner with sales to assess a customer’s current network, capture new technical requirements and pain points, and convert them into tailored solution designs with clear, measurable business outcomes. Design, test and deploy multi path traffic orchestration systems across satellite, and terrestrial environments in customer networks using Quvia products and third party integrations. This will require the setup of a customer profile at edge, cloud and datacenters/POPs. Lead proof of concepts end to end: define success criteria, design, hardware specifications, installation, configuration and testing of Quvia systems. Responsible for troubleshooting complex issues with customer, QA and Engineering teams, and own the handoff from POC to production. Use scripting and Dev Ops practices to streamline solution delivery – configuration templating, workflow automation and tooling that supports demos, POCs and repeatable deployments. Act as a technical advisor to customers, offering guidance on best practices and optimal usage of terrestrial and satellite communication systems, and presenting status updates and health metrics to customer stakeholders. Conduct training sessions and workshops for customers and internal teams on the operation and maintenance of Quvia products and their value proposition. Coordinate with cross-functional teams, including sales, product management, systems, engineering, QA, and service delivery, to ensure successful project execution. Develop and maintain comprehensive documentation for all solutions and services provided. Complete a successful handoff to all relevant teams at the end of the project.<br><br>What You'll Need<br><br>Bachelor’s or Master’s degree in Electrical Engineering, Telecommunications, Computer Science, or a related field. At least 5 years of network engineering experience across terrestrial and/or satellite communications, including multi-link architecture. Deep networking fundamentals, including routing and switching, network security, wireless, and datacenter networking. Hands-on experience with software-defined networking (SDN) and multi-vendor SD-WAN and Next-Generation Firewall (NGFW) platforms such as Fortinet, VMware Velo Cloud, Cisco (Meraki/Viptela), Cradlepoint (Ericsson), Palo Alto, or similar enterprise solutions. Scripting and Dev Ops experience in a networking context – Python, REST APIs, configuration orchestration, zero-touch provisioning and workflow automation. A track record of leading customer-facing POCs, deployments or migrations (for example, from traditional WAN architectures to SD-WAN) in large enterprise environments. Proven ability to convert a customer’s current network, new technical requirements and pain points into business outcomes, and to articulate that value to both technical and non-technical stakeholders. Proven knowledge and understanding of managing virtual infrastructure using VMware v Sphere, Hyper-V, or KVM, and a thorough understanding of computer hardware and operating systems. Strong communication and interpersonal skills, with the confidence to lead customer conversations at both engineering and executive level. Commercial awareness: the ability to spot opportunities to reduce cost, simplify delivery, and open new market segments through better solution design. Project management experience and the ability to handle multiple tasks simultaneously. Satellite communication (SATCOM) systems knowledge and experience is a plus. Experience with cloud-hosted networking and security (e.g. Azure- or AWS-hosted NGFW) is a plus.<br><br>What We'll Offer<br><br>Competitive Salary Performance related bonus Competitive Health Benefits including optical and dental plan Pension Scheme 30 days Paid Time Off Paid Public Holidays Share Options Monthly phone allowance<br><br>Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at hr-recruitment@quvia.ai<br><br>Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><ul>
<li>Group Resilience is responsible for enabling the Bank to anticipate, withstand, respond to, recover from, and learn from operational disruptions through a unified framework and capabilities to meet regulatory expectations and strengthen operational readiness. We continue to stay committed to enhancing and embedding resilience as a capability throughout the Bank, via a comprehensive approach which encompasses 3 key pillars: Resilience, Resolvability and Crisis Management.</li>
<li>Operational Resilience ensures the safeguarding of the Bank’s critical business services and their supporting resources, ensuring they can function effectively during adverse events. Resolvability ensures the Bank can maintain continuity of critical operations and access to services in the event of severe stress or resolution, in line with regulatory expectations. Crisis Management provides the structures, capabilities, and coordination required to respond decisively to incidents, protect stakeholders, and stabilise the Bank during periods of heightened uncertainty. As a collective, these pillars support regulatory compliance, protect stakeholders, and reinforce the Bank’s reputation as a trusted and reliable institution.</li>
<li>Group Resilience plays a pivotal role in supporting the Bank by implementing robust frameworks, monitoring risks, and maintaining compliance with evolving regulatory requirements. Through proactive planning, rigorous testing, and continuous improvement, we help to ensure the Bank remains resilient and well-positioned to serve our customers and stakeholders.</li>
<li>Under the Bank of England’s Resolvability Framework, the Bank has two key Operational Continuity barriers – Operational Continuity in Resolution (OCIR) and Continuity of Access to Financial Markets Infrastructure (FMIs) that are essential to the Bank’s overall Resolvability.</li>
<li>Both the Barriers have underlying regulations that the Bank needs to comply with and ensure that underlying operational capabilities have been built and are regularly tested to ensure ongoing compliance.<br>Standard Chartered Bank operates across more than 50 geographies, and multiple regulators, including but not limited to Bank of England, Hong Kong Monetary Authority (HKMA) and Monetary Authority of Singapore (MAS), have also come up or are in the process of coming up with Operational Continuity regulations that the Bank needs to ensure compliance with.</li>
</ul><br><b>Key Responsibilities</b> <br><ul>
<li>This role has diverse responsibilities: providing strong foundations and strategic direction for the Operational Continuity barriers with a specific focus on geographies and country related implementation and oversight. The role will represent the cluster within the enterprise-wide approach to regulatory adherence, ensuring alignment with local regulations while maintaining the highest quality from a Group perspective.</li>
<li>The role will own aspects of the enterprise wide approach, for example in FMI ensuring completion of the Group process as well as delivery of local requirements. This includes being a delegate for the Global Lead.</li>
<li>The role will be focused, but not limited to, UK, Middle East and Africa and ensuring local compliance with relevant regulations, regularly meet and provide updates to the Regulators. The role also involves senior stakeholder management with the Bank in the respective locations, ensuring that the relevant OCIR & FMI standards are effectively embedded across the relevant Businesses and Functions. </li>
<li>The ideal candidate will be an Executive Director with at least 10 years of experience in managing build-up and ongoing running of operational capabilities that support Operational Continuity, in organisations with a similar level of geographical footprint and complexity. A pan-Bank understanding of operations and underlying technology that underpins these operations will be a significant plus for this role</li>
<li>This includes but is not limited to Bank of England regulations for OCIR & FMI, which are in effect and need to be complied with. It is important to note that the asks and scrutiny from the regulators continues to increase significantly.</li>
</ul>
<p><strong>Strategy</strong></p><br><br>
<ul>
<li>For the countries covered and in support of the Group approach </li>
<li>Ensure compliance to relevant OCIR & FMI regulations both locally and at an enterprise level.</li>
<li>Provide inputs to the Restructuring options menu of the Bank and support scenario-agnostic operational capability build for the Bank that enables execution of such Restructuring options for the Group and in country.</li>
<li>Work with the Services Management Office (SMO) to embed a service-led culture for the Bank by providing regular and streamlined mapping information of underlying operational assets that underpin the Bank’s</li>
<li>Services, including the Important Business Services (IBS).</li>
<li>Be a key conduit between local regulation and regulatory direction and internal strategic direction.</li>
<li>Own end to end compliance of local, country specific OCIR & FMI regulations and track that requirements are met across all Businesses and Functions.</li>
<li>Provide ongoing awareness of Operational Continuity objectives across the Bank through training, communication and regular ‘teach-in’ sessions with senior stakeholders including the Group Management Team and the Board.</li>
</ul><br> <br><p><strong>Business</strong></p><br><br>
<ul>
<li>Responsible for engaging key stakeholders / CMT in the countries i.e. Country CEOs and COOs, Business and Function Heads on the regulatory requirements, capabilities in place, initiatives and key risks</li>
<li>Work closely with Group Businesses, Functions and RRP Teams to align on the requirements and deliverables</li>
<li>Partner with the cluster entity FMI Owners to support contingency planning for our critical FMIs</li>
<li>Act as escalation point for regional / country issues and queries related to all OCIR & FMI activities</li>
<li>Conduct briefings (directly and through other regional directors) periodically for all OCIR & FMI updates and deliverables across relevant countries and at a Group level where appropriate</li>
<li>Support the regulatory engagements both at the Group and Countries in the cluster with respect to bilateral meetings and CMG meetings, Requests for Information (RFI) etc. </li>
<li>Support the OCIR & FMI Scenario Testing together with RRP through structured training and communications </li>
</ul>
<br>
<p><strong>Processes</strong></p><br><br>
<ul>
<li>Drive quality and effectiveness of OCIR capabilities and processes, specifically including Critical Economic Functions (CEF) assessment, core business lines, maintenance of the OCIR Service Catalogue, OCIR & FMI Playbook, principles for FMI continuity, contractual requirements, operational barrier framework and Scenario Testing</li>
<li>Support strategic change initiatives for OCIR, FMI and Group Resilience and drive continuous improvement initiatives for process efficiency </li>
<li>OCIR & FMI is going through a significant change through uplifting capabilities to manage and support Group wide restructuring (Program Phoenix). The role requires having a good understanding of the changes and their impact in the countries including maintaining awareness / updates in the countries.</li>
<li>Support the Operational Resilience requirement for implementation on a regional level, as required</li>
</ul>
<br>
<p><strong>People & Talent</strong></p><br><br>
<ul>
<li>Mentor the clusters across the Group and working closely with them as the main point of contact for the regions for OCIR Country Coordinators, GPOs, and CPOs in closing out the actions</li>
<li>Ensure effective and collaborative engagement, living the value of “better together”</li>
</ul><br> <br><p><strong>Risk Management</strong></p><br><br>
<ul>
<li>Support the design, monitoring, review and reporting of risk and controls within the OCIR Function in line with Operational and Technology Risk Type Framework. Report any non-compliance to senior management and Non-Financial Risk Committees (NFRC) through periodic metrics, residual risk assessment and treatment plans</li>
<li>Ensure all FMI requirements are met regionally and support maintenance of up-to-date detailed data describing regional reliance on FMIs</li>
<li>Support any second/ third line activities across all OCIR processes by ensuring alignment with OCIR & FMI Standard</li>
</ul>
<br>
<p><strong>Governance</strong></p><br><br>
<ul>
<li>Support the implementation of the relevant Policy and Standards for OCIR and FMI</li>
<li>Support local Legal and Compliance teams to produce materials for regulatory submission and to respond to regulatory enquiries related to OCIR & FMI and other aspects of Country Recovery Plans</li>
<li>Provide inputs and help drive engagement with RRP for managing resolvability for the bank and ensuring the interlinkages across barriers is managed</li>
<li>Support interpretation and impact analysis of emerging regulations</li>
<li>Build and ensure delivery of workplans to enable regulatory compliance</li>
</ul>
<br>
<p><strong>Regulatory & Business Conduct</strong></p><br><br>
<ul>
<li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
<li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li>
</ul><br> <br><p><strong>Key stakeholders</strong></p><br><br>
<ul>
<li>Group Businesses and Functions</li>
<li>Country CEOs and Business Teams</li>
<li>Group and Country COOs and CTO’s</li>
<li>Group and Country Recovery & Resolution Planning teams</li>
<li>Group Resilience Management Team</li>
<li>Global Business and Regional Chief Operating Officers</li>
<li>Regional Heads of Operational Resilience</li>
<li>Group Regulatory Liaison</li>
<li>IBS and Contract Owners</li>
<li>Global Process Owners</li>
<li>T&O Risk and Control</li>
<li>Group Internal Audit</li>
</ul>
<br>
<p><strong>Other Responsibilities</strong></p><br><br>
<p>Embed Here for good and Group’s brand and values in Group Resilience</p><br><br><b>Our Ideal Candidate</b> <br><p><strong>Skills & Experience</strong></p><br><br>
<ul>
<li>12+ years of relevant experience in OCIR and FMI, within the financial services and with good understanding of resolution, resolvability and resilience regulations </li>
<li>Understanding of Standard Chartered Group’s Businesses, footprint, and operating model</li>
<li>Strong knowledge of Operational and Technology Risk Type Framework, risk governance and controls will be preferred. Well versed in the RCSA end-to-end process.</li>
<li>Ability to engage and influence stakeholders across Businesses, Functions and Countries</li>
<li>Excellent written and verbal communication skills to communicate with Business and Functions, Group and Regional stakeholders. Confident in communicating with senior management</li>
<li>Experience with ‘agile’ ways of working and be comfortable working in ambiguity </li>
<li>Strong analytical skills and ability to analyse, prioritise, make decisions while working with tight timeframes </li>
<li>Must be a self-starter who is able to initiate and successfully drive programmes and projects to completion with minimum management supervision</li>
<li>Education University Degree</li>
<li>Languages English</li>
</ul>
<p><strong>Role Specific Technical Competencies</strong></p><br><br>
<ul>
<li>Understanding of Operational Continuity regulations </li>
<li>Understanding of Financial Market Infrastructure regulations</li>
<li>Knowing and understanding bank’s organisation structure, products and policies</li>
<li>Stakeholder Engagement</li>
<li>Communication</li>
<li>Analytical and data quality framework</li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai. This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy across all aspects of the outside catering sales process. The Sales Executive actively upsells each business opportunity to maximize revenue opportunity, accurate forecasting, and strategic decision-making around the hotel’s outside catering initiatives. Ensure business is turned over properly and in timely fashion for proper service delivery in accordance with compliance policy of Marriott International / JW Marriott Operating Standards to maintain brand integrity. <br>Key Responsibilities<br>Develop and execute the properties outside catering sales strategy in alignment with overall business goals.<br>Drive proactive sales efforts to secure new business and grow existing accounts.<br>Collaborate with operations and culinary teams to ensure seamless execution of catered events.<br>Accurately forecast catering revenues and monitor performance against targets.<br>Identify market trends and customer needs to tailor offerings and enhance competitiveness.<br>Ensure compliance with brand standards and service excellence in all client interactions.<br>Maintain strong relationships with key clients, partners, and vendors to support long-term business growth.<br>Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services.<br>Candidate Profile<br>Experience:<br>Must have (1+) years of progressive sales experience <br>Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred <br>Experience of selling in catering segment is essential.<br>Marriott sales experience is desirable but not essential.<br>Handling outside catering business is essential. <br>Fluent Arabic both oral and written is desirable but not essential.<br>Skills and Knowledge <br>Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br>Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.<br>Mathematics - Using mathematics to solve problems.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.<br>Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.<br>Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.<br>Proactive Selling - Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR.<br>Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.<br>Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.<br>Education or Certification <br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.<br>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management<br>Core Work Activities<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>Partners with group/catering counterpart to effectively manage the business opportunity.<br>Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center.<br>Handles all opportunities if hotels does not participate in an EBC.<br>Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals.<br>Focuses efforts on group/catering accounts with significant potential sales revenue.<br>Handles complex business with significant revenue potential as well as significant customer expectations.<br>Develops effective group/catering sales plans and actions.<br>Designs, develops and sells creative catered events.<br>Maximize revenue by up selling packages and creative food and beverage.<br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>Close the best opportunities for each property based on market conditions and individual property needs.<br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Utilizes MarrWeb for resources and information (e.g., Training Energizers, etc.).<br>Leverages available eTools (e.g., eRooming Lists, eProposals, Passkey, etc.).<br>Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>Manage and develop relationships with key internal and external stakeholders.<br>Uses sales resources and administrative/support staff.<br>Conducts site inspections.<br>Create contracts as required.<br>Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence through each customer experience.<br>Provides excellent customer service in order to grow share of the account.<br>Executes brand’s Customer Service Standards and hotel’s Brand Standards.<br>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Performs other duties as assigned to meet business needs<br>Leadership<br>Adaptability<br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication<br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making<br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. <br>Professional Demeanor<br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>Managing Execution<br>Building and Contributing to Teams<br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing<br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. <br>Global Mindset<br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>Organizational Capability<br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management<br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities. <br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai. This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy across all aspects of the outside catering sales process. The Sales Executive actively upsells each business opportunity to maximize revenue opportunity, accurate forecasting, and strategic decision-making around the hotel’s outside catering initiatives. Ensure business is turned over properly and in timely fashion for proper service delivery in accordance with compliance policy of Marriott International / JW Marriott Operating Standards to maintain brand integrity. <br>Key Responsibilities<br>Develop and execute the properties outside catering sales strategy in alignment with overall business goals.<br>Drive proactive sales efforts to secure new business and grow existing accounts.<br>Collaborate with operations and culinary teams to ensure seamless execution of catered events.<br>Accurately forecast catering revenues and monitor performance against targets.<br>Identify market trends and customer needs to tailor offerings and enhance competitiveness.<br>Ensure compliance with brand standards and service excellence in all client interactions.<br>Maintain strong relationships with key clients, partners, and vendors to support long-term business growth.<br>Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services.<br>Candidate Profile<br>Experience:<br>Must have (1+) years of progressive sales experience <br>Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred <br>Experience of selling in catering segment is essential.<br>Marriott sales experience is desirable but not essential.<br>Handling outside catering business is essential. <br>Fluent Arabic both oral and written is desirable but not essential.<br>Skills and Knowledge <br>Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br>Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.<br>Mathematics - Using mathematics to solve problems.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.<br>Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.<br>Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.<br>Proactive Selling - Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR.<br>Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.<br>Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.<br>Education or Certification <br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.<br>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management<br>Core Work Activities<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>Partners with group/catering counterpart to effectively manage the business opportunity.<br>Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center.<br>Handles all opportunities if hotels does not participate in an EBC.<br>Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals.<br>Focuses efforts on group/catering accounts with significant potential sales revenue.<br>Handles complex business with significant revenue potential as well as significant customer expectations.<br>Develops effective group/catering sales plans and actions.<br>Designs, develops and sells creative catered events.<br>Maximize revenue by up selling packages and creative food and beverage.<br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>Close the best opportunities for each property based on market conditions and individual property needs.<br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Utilizes MarrWeb for resources and information (e.g., Training Energizers, etc.).<br>Leverages available eTools (e.g., eRooming Lists, eProposals, Passkey, etc.).<br>Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>Manage and develop relationships with key internal and external stakeholders.<br>Uses sales resources and administrative/support staff.<br>Conducts site inspections.<br>Create contracts as required.<br>Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence through each customer experience.<br>Provides excellent customer service in order to grow share of the account.<br>Executes brand’s Customer Service Standards and hotel’s Brand Standards.<br>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Performs other duties as assigned to meet business needs<br>Leadership<br>Adaptability<br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication<br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making<br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. <br>Professional Demeanor<br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>Managing Execution<br>Building and Contributing to Teams<br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing<br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. <br>Global Mindset<br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>Organizational Capability<br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management<br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities. <br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job HSE & Chemistry Manager
<p>1. JOB DETAILS: </p><br>
<p>Position Title: HSE & Chemistry Manager </p><br>
<p>Reports to: General Manager </p><br>
<p>Department: HSE & Chemistry </p><br>
<p>Function: Health, Safety, Environment and Chemistry </p><br>
<p>Grade: L1 - 17 </p><br> <p>2. JOB PURPOSE: </p><br>
<p>To ensure compliance with health, safety, and environmental regulations and standards in all </p><br>
<p>operations and maintenance of the power and desalination plant. Responsible for planning, creating, </p><br>
<p>implementing, and maintaining health and safety programs to prevent risks, and assure the highest </p><br>
<p>possible degree of safeguard for all employees at the power plant. Assuring compliance with all </p><br>
<p>applicable health and safety regulations and standards. </p><br> <p>3. KEY ACCOUNTABILITIES: </p><br>
<p> Organizes, plans, coordinates, harmonizes, and supervises the objectives and activities regarding </p><br>
<p>Health, Safety, Security, Environmental Aspects, Procedures, Training, implementation of the </p><br>
<p>Health & Safety Systems and audits, etc. necessary for the correct functioning of the operation </p><br>
<p>and maintenance company in the plant, with the purpose of guaranteeing the performance of the </p><br>
<p>company and the integrity of its workers. </p><br>
<p> Plans, implements, and coordinates programs to reduce or eliminate occupational injuries, </p><br>
<p>illnesses, deaths, and financial losses; </p><br>
<p> Support the Top Management in the Health & Safety Policy and Guidance issue; </p><br>
<p> Provide communication to the company concerning accidents/near misses and any health and </p><br>
<p>safety issues that cannot be resolved or require further approval; </p><br>
<p> Monitory effective implementation of appropriate health, safety, and environment procedures and </p><br>
<p>provide updates in line with the changes in legislation and company Directives; </p><br>
<p> Identifies and appraises conditions that could produce accidents and financial losses and </p><br>
<p>evaluates the potential extent of injuries resulting from accidents; </p><br>
<p> Interface with plant personnel to address safety or environmental concerns or violations; </p><br>
<p> Conducts or directs research studies to identify hazards and evaluate loss producing potential of </p><br>
<p>a given system, operation, or process; </p><br>
<p> Develop accident-prevention and loss-control systems and programs for incorporation into the </p><br>
<p>operational policies of the organization; </p><br>
<p> Oversee site facilities program to facilitate the development and implementation of facilities safety </p><br>
<p>and health improvement plans to enhance compliance and improve safety and health </p><br>
<p>performance; </p><br>
<p> Built and maintained strong relationships within the plants and the larger HSE organization; </p><br>
<p> Main point of contact for third-party management system audits with responsible for responding to </p><br>
<p>audit findings; </p><br>
<p> Create and manage the budget of HSE & Chemistry;</p><br>
<p>1. Health and Safety: </p><br>
<p> Organises, monitors and follows up on the implementation of the Health and Safety System. </p><br>
<p>Elaborates, updates and implements the annual Health & Safety Action Plan in the plant; </p><br>
<p> Organizes reviews and audits of the activities in the plant of the company in order to verify if they </p><br>
<p>comply with the Procedures and Regulations established in the Health and Safety Policies and Procedures</p><br>
<p> Publishes reports, corrective and preventative corrections and recommendations as well as their implementation</p><br>
<p> Informs the General Manager and the Plant Management on any weaknesses and shortcomings </p><br>
<p>detected in the company and on the sites in regard to Health and Safety</p><br>
<p> Analyses the incidents and accidents that occur in each plant and proposes corrective and preventative actions/measures.</p><br> <p>2. Environmental Management: </p><br>
<p> Coordinates and verifies that the plant operated by TTEOM in U.A.E. comply with their obligations in matters of operations, maintenance, construction, Health and Safety and site security as specified by the Local Environmental Legislation through the respective project and operation permits and authorizations;</p><br>
<p> Supervises and reviews the environmental monitoring reports in order to organize and support internal and external reviews and audits</p><br>
<p> Implement programs to minimize environmental impact and improve resources efficiency</p><br>
<p> Ensure proper handling, storage, transportations, and disposal of hazardous and chemical wastes.</p><br> <p>3. Training: </p><br>
<p> Together with the Plant Operations and Maintenance Managers and Plant HSE Officers, elaborates the yearly HSE related Training Plan and organizes its implementation and follow up through HR & Administration department</p><br>
<p> Reports and distributes publications of new Legislation, Norms and Standards in the company and organizes adequate information and training sessions regarding these topics for all involved parties including contractors and sub-contractors;</p><br>
<p> As a representative of TTEOM U.A.E., participates and collaborates in the different networking groups for the review of official Norms and Standards.</p><br>
<p> Identifies any deficiencies in the compliance of the local legislation and official norms and standards in relation to the operation, maintenance and security of the power and desalination plants in U.A.E. and recommends and implements corrective and preventative actions;</p><br>
<p> Defines the necessary Training Courses that the company's operations and maintenance staff must have followed as well as their contractors' related Health, Safety and Environment operations and maintenance activities, as part of the Annual Training Program.</p><br> <p>4. Procedures: </p><br>
<p> Systematically updates and improves the procedures that are necessary for daily operations and technical activities as they occur in the plants;</p><br>
<p> Coordinates the internal work groups that are responsible for the review, update and approval of the new procedures</p><br>
<p> Updates the existing procedures on a regular basis; </p><br>
<p> Reviews and updates information and guidelines in the HSE Policies and Manuals; </p><br>
<p> Organizes emergency response, evacuation or emergency drills in coordination with the local plant management and emergency personnel.</p><br> <p>5. Additional Responsibilities </p><br>
<p> Lead internal and external HSE & Chemistry audits; </p><br>
<p> Monitors and organizes the follow up of the different review and audit reports (lender, owner, insurance)</p><br>
<p> Organizes and follows up with the Health & Safety Committee, compiles reports and makes recommendations in the different plants</p><br>
<p> Supports and provides expertise to the Plant Management Teams as requested;</p><br>
<p> Maintains confidentiality of all information available to the position. </p><br> <p>6. Accountabilities in Chemistry: </p><br>
<p> Oversee the management of all chemical treatments and quality controls in the plant, plans and </p><br>
<p>manages the chemical and sampling activities in an economic and cost-effective manner. </p><br>
<p> Supervises the quality control on the produced water in accordance with existing regulations. </p><br>
<p> Ensures all chemical and environmental safety aspects are complied with. </p><br>
<p> Member of the Plant Safety Committee participates in the deliberations, safety tours and safety authorizations.</p><br>
<p> Participates in the preparation of section budget. </p><br>
<p> Submits mandatory technical reports to higher authorities and regulatory agencies. Interfaces and </p><br>
<p>maintains positive relations with Governmental Regulating Agencies </p><br>
<p> Ensures demineralization, potable water, boiler, condensate and cooling water quality testing and makes corrections to the process as necessary. Chemical handling is required;</p><br>
<p> Ensures appropriate technical and quality standards exist for all laboratory and sampling activities for water mainly and fuel as required</p><br>
<p> Ensures technical input into Planned Maintenance Scopes (shutdowns) for assigned areas and ensures field leadership to Contractor Technicians when required during shutdowns;</p><br>
<p> Ensures opportunities to improve plant chemistry and water management performance are identified, planned and executed</p><br>
<p> Obtains and disseminates current intelligence on the relevant industrial Best Practices pertaining to assigned equipment areas;</p><br>
<p> Recommends Operating and Maintenance Procedures, with focus on Safety and Environmental aspects;</p><br>
<p> Develops and identifies opportunities for improvement of water treatment and boiler chemistry standards</p><br>
<p> Participates and shares information with other Plants in the Region; </p><br>
<p> Carries out and represents TTEOM in Environmental and Water Treatment/Chemistry Audits; </p><br>
<p> Ensures Inspection and performance monitoring of water treatment plant for demineralization of water.</p><br>
<p> Performs any other relevant duties as required by the GM; </p><br>
<p> Housekeeping of the facilities; </p><br>
<p> Identifies operation trends, provides analysis of root cause and implements corrective actions to provide continuous improvement to the operation</p><br>
<p> Other duties as assigned. </p><br> <p>7. Build skill: </p><br>
<p> Coach the Team Leaders and Teams on: - Safe work behaviours; - HSE incident and accident investigation, analysis, reporting and remediation techniques; - Techniques to deliver effective safe-start meetings, on-the-job HSE coaching interactions,compliance with TOTAL Golden Rules and mobile equipment safety requirements;</p><br>
<p> Develop the Emergency Coordinators (EC) to be effective Leaders and to deliver a step up in </p><br>
<p>Area Performance; </p><br>
<p> Support the management to lead the Department to a new level of HSE capability; </p><br>
<p> Advise the leadership on ways to: - Change behaviours within the workforce to engender high levels of HSE awareness; - Set stretching HSE goals and improvement targets; - Engage the teams and build enthusiasm and commitment for HSE; - Create milestones and celebrate accomplishments; </p><br>
<p> Implement Departmental systems to drive excellence in HSE performance and to support the changes in attitude and behaviour: - Advise the leadership on ways to establish and enhance the Unit's HSE Systems. </p><br>
<p> Execute the changes: - Design and execute a program of preventative measures to drive improvements in HSE performance: - Evaluate HSE Programs (observe, inspect, evaluate) and Systems.</p><br>
<p>Implement and roll out new HSE Procedures; </p><br>
<p> Administers the Departmental HSE System to ensure compliance and to drive continuous </p><br>
<p>improvement: - Analyse HSE data, report progress against Departmental HSE Objectives. Deliver clear, </p><br>
<p>actionable HSE reports and improvement recommendations; - Track action items and highlight outstanding items still needing to be closed off (i.e. weekly workplace inspection / HSE tours)</p><br>
<p> Delivers technical advice and services to enable high standards of HSE and delivers </p><br>
<p>continuous improvement: - Advises on HSE Legislation and standards and their application in the workplace; - Delivers technical and compliance advice to staff, management and project teams. Advises on ways to identify and control risks and respond to queries; - Responds effectively to non-routine and emergency HSE issues, including workplace incidents and injuries; - Recommends ways to develop and improve HSE Policies and Procedures, contributes to the development of HSE Practices across the Plant; - Aligns departmental HSE Policies and Practices with TTEOM HSE requirements and with other Departments; - Facilitates HSE dispute resolution.</p><br> <p>4. HEALTH & SAFETY: </p><br>
<p> The Job Holder will be based at Al Taweelah A1 Power and Desalination Plant </p><br>
<p> The Job Holder will work in a controlled hazardous environment. </p><br>
<p>Work Levels and Conditions and Risks: </p><br>
<p> Work Level 1: the tasks that he/she performs as part of their daily work activities do not represent a risk to their integrity and physical integrity (e.g. working in zones with high</p><br>
<p>temperatures or with permanent increased noise levels); </p><br>
<p> Work Level 2: the tasks that he/she performs as part of their daily work activities represent a risk of medium-sized and with temporary consequences like blows, falls, etc.;</p><br>
<p> Work Level 3: the tasks that he/she performs as part of their daily work activities represent a risk of accidents of medium-sized kind that can generate permanent consequences (burns, mutilations, irreversible wounds);</p><br>
<p> Work Level 4: the tasks that he/she performs as part of their daily work activities represent risks and are controlled by means of procedures, supervision, safety devices and HSE Teams in such a way that its non-observance that could lead to a serious accident of even death.</p><br>
<p> Work Level 5: the tasks that he/she performs as part of their daily work activities represent a high risk for their physical integrity. This job is classified according to International Safety Regulations as a high risk level job.</p><br> <p>7. COMMUNICATION AND WORKING RELATIONSHIPS: </p><br>
<p>The Job Holder will work and communicate with: </p><br>
<p> Internal: Head of Chemistry, Head of Safety, Control Room Operators, Shift Engineers, </p><br>
<p>Operations Manager, Maintenance Department, Local Operators, EHS Officer, Supply Chain & ICT, and HR & Administration departments.</p><br>
<p> External: Contractors' operational staff. Regulatory agencies like RSB, EWEC, TAQA, Local </p><br>
<p>Authorities and the Ministry of Health, Environment and Climate Affairs, other Taweelah plants </p><br>
<p>(TAW-A & TAW B), Shared Facilities Companies (SFCO), TOTAL and ENGIE.</p><br>
<p>8. JOB ACCOUNTABILITY: </p><br>
<p>Responds/acts upon the General Manager 's supervision and direction. </p><br>
<p> Identifies and recognizes hazardous situations in order to assess and evaluate them and to realize the necessary recommendations and reports to rectify them;</p><br>
<p> Integrates being part of and coordinates a workgroup in order to improve HSE & Chemistry during operations and maintenance activities within the company;</p><br>
<p> Handles interpersonal relations: Transmits and receives the necessary information for the execution of the company's O&M activities: leadership, dynamism and motivation;</p><br>
<p> Has the capacity to express the company's O&M activities into procedures necessary for the operation and maintenance of the power and desalination plants operated by TTEOM;</p><br>
<p> Coordinates and organizes that all plant in U.A.E. comply with their obligations in matters of operations, maintenance, construction, Health and Safety and Site Security as specified by the Local Environmental Legislation and the Ministry of Environmental and Climatology Affairs (MECA) through the respective project and operation permits and authorizations. Working in a team and under (time) stress.</p><br>
<p>Teamwork: </p><br>
<p> Consistently acknowledges and appreciates each team member's contributions; </p><br>
<p> Effectively utilizes each team member to his/her fullest potential; </p><br>
<p> Motivates the team to work together in the most efficient manner; </p><br>
<p> Keeps track of lessons learned and shares those lessons with team members; </p><br>
<p> Mitigates team conflict and communication problems; </p><br>
<p> Suggests areas for improvement in internal processes along with possible solutions; </p><br>
<p> Encourages the more junior innovators to take responsibility for their development within the company;</p><br>
<p> Completes with and helps to enforce Standard Policies and Procedures; </p><br>
<p> Continually seeks opportunities to increase internal client satisfaction and deepen client relationships;</p><br>
<p> Initiates and implements improvements in all areas of the scope, within the budget provided; </p><br>
<p> Identifies opportunities for improvement and makes constructive suggestions for change. </p><br>
<p>Client Management: </p><br>
<p> Execute the day-to-day Safety section activities </p><br>
<p> Manages internal and external clients'/supplier's expectations, claims and issues to meet personal and company objectives</p><br> <p>10. QUALIFICATIONS, EXPERIENCE AND SKILLS: </p><br>
<p>Essential Qualifications: </p><br>
<p> Bachelor's degree in Health, Safety or Environmental Engineering, Occupational Health and/or Chemistry, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.</p><br>
<p> NEBOSH or equivalent certification.</p><br>
<p>b. Technical skills: </p><br>
<p> Computer literate: a high degree of business computing applications such as databases, word processors and spreadsheets, etc.;</p><br>
<p> Deep knowledge and understanding of the HSE Systems used in an Industrial Power Plant. </p><br>
<p>Understanding of UAE HSE Law, HSE Policies and management procedures; </p><br>
<p> Thorough knowledge of international standards for management of Health, Safety, Environment and Risk such as OSHA (USA), NFPA, ISO 14001 and OHSAS 18000.</p><br> <br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai. This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy across all aspects of the outside catering sales process. The Sales Executive actively upsells each business opportunity to maximize revenue opportunity, accurate forecasting, and strategic decision-making around the hotel’s outside catering initiatives. Ensure business is turned over properly and in timely fashion for proper service delivery in accordance with compliance policy of Marriott International / JW Marriott Operating Standards to maintain brand integrity. <br>Key Responsibilities<br>Develop and execute the properties outside catering sales strategy in alignment with overall business goals.<br>Drive proactive sales efforts to secure new business and grow existing accounts.<br>Collaborate with operations and culinary teams to ensure seamless execution of catered events.<br>Accurately forecast catering revenues and monitor performance against targets.<br>Identify market trends and customer needs to tailor offerings and enhance competitiveness.<br>Ensure compliance with brand standards and service excellence in all client interactions.<br>Maintain strong relationships with key clients, partners, and vendors to support long-term business growth.<br>Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services.<br>Candidate Profile<br>Experience:<br>Must have (1+) years of progressive sales experience <br>Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred <br>Experience of selling in catering segment is essential.<br>Marriott sales experience is desirable but not essential.<br>Handling outside catering business is essential. <br>Fluent Arabic both oral and written is desirable but not essential.<br>Skills and Knowledge <br>Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br>Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.<br>Mathematics - Using mathematics to solve problems.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.<br>Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.<br>Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.<br>Proactive Selling - Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR.<br>Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.<br>Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.<br>Education or Certification <br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.<br>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management<br>Core Work Activities<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>Partners with group/catering counterpart to effectively manage the business opportunity.<br>Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center.<br>Handles all opportunities if hotels does not participate in an EBC.<br>Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals.<br>Focuses efforts on group/catering accounts with significant potential sales revenue.<br>Handles complex business with significant revenue potential as well as significant customer expectations.<br>Develops effective group/catering sales plans and actions.<br>Designs, develops and sells creative catered events.<br>Maximize revenue by up selling packages and creative food and beverage.<br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>Close the best opportunities for each property based on market conditions and individual property needs.<br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Utilizes MarrWeb for resources and information (e.g., Training Energizers, etc.).<br>Leverages available eTools (e.g., eRooming Lists, eProposals, Passkey, etc.).<br>Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>Manage and develop relationships with key internal and external stakeholders.<br>Uses sales resources and administrative/support staff.<br>Conducts site inspections.<br>Create contracts as required.<br>Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence through each customer experience.<br>Provides excellent customer service in order to grow share of the account.<br>Executes brand’s Customer Service Standards and hotel’s Brand Standards.<br>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Performs other duties as assigned to meet business needs<br>Leadership<br>Adaptability<br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication<br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making<br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. <br>Professional Demeanor<br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>Managing Execution<br>Building and Contributing to Teams<br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing<br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. <br>Global Mindset<br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>Organizational Capability<br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management<br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities. <br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Description<br><br>Aldar Education is currently seeking a Human Resources Officer (Arabic Speaker) to support our growing family of owned and operated schools in the UAE. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.<br><br>Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.<br><br>Working collaboratively, our education network’s purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi’s government. Today, Aldar Education’s efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.<br><br>The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.<br><br>The HR Officer must provide an effective people-related support function to the school, and to be the key point of contact for new, current, and exiting staff in relation to all employment matters. They will be required to continuously strive to exceed internal & external customer expectations while embracing the Aldar Education Core Values. They need to embody the values, vision and ethos of Aldar Education and assist the Principal in implementing processes and policies which will ensure high-quality and successful outcomes.<br><br>Responsibilities<br><br>Main Duties:<br><br>Be the primary point of contact for all school staff on HR queries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements. Support SLT in the effective attraction and recruitment of school-based staff. Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE. Coordinate and manage employee exit processes, liaising with the Operations teams.<br><br><br>Specific Duties:<br><br>Talent Acquisition & Onboarding<br><br>Utilise Oracle (or other ATS) to advertise and manage vacancies and candidate lifecycles. Advertising, screening, shortlisting, interview management and candidate tracking for all school staff in support of the Heads of School. Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensure appropriate follow-up based on each case. Coordinate new starter induction in school, and ensure communication takes place pre-employment. Manage the onboarding of school-based staff, liaise with IT for relevant systems/email set-up and processing staff ID cards. Coordinate ADEK pass applications and processing for new staff, ensuring clarity of timelines and providing guidance and support where required. Coordinate the visa and work permit applications and processing for new staff, ensuring they are aware of their requirements, in line with group-wide guidance and in collaboration with the HQ HR & Public Relations teams. Ensure the school’s recruitment activity is in line with the staffing headcount. Create and issue offer letters, contracts, contract renewals and associated documentation in line with the group-wide terms and conditions and policies. Responsible for booking any flights/hotel and raising relevant PRs. Responsible for updating and maintaining accurate data for On-boarding new staff.<br><br><br>Performance Enablement:<br><br>Coordinate the school’s probationary processes in accordance with group-wide policies and processes. Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture. Track and provide reports to HQ HR on all key performance cases. Professional development – monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ HR HR Operations.<br><br><br>HR Operations:<br><br>Health Insurance applications, renewals, cancellations and associated management for all school staff in coordination with HQ Public Relations team. Management and reporting of staff time and attendance, including managing the time and attendance systems. Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc). Keep the School’s organization chart up to date and ensure that HQ are aware of any changes. HR KPIs - collate people metrics based on the Aldar Education HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc). Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing closeout procedures. Responsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated. Maintain up to date confidential employment records and staff files on site at school. Maintaining HR systems and ensuring they accurately reflect the staffing within the school. Monitor and maintain CTC, ensuring agreed headcount is correct. Participate in group-wide HR meetings in order to share knowledge, best practice and to ensure consistency within group standards.<br><br><br>Employee Relations:<br><br>Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files. Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ HR where required. Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards. Any other duties as reasonably expected.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br>Minimum bachelor's degree in Human Resources or similar. Related industry qualification, of graduate level, for the assigned functional area(s). Recognized HR Qualification and/or professional subscription (eg CIPD) desirable.<br><br><br>Minimum Experience:<br><br>Minimum 4 years in HR or Recruitment in any industry or;2 year in Generalist HR within a service-related industry. School HR experience of high advantage.<br><br><br>Job Specific Knowledge & Skills:<br><br>Sound working knowledge of UAE Labour Law. Competent using IT systems, including Microsoft Word/Excel/Outlook. Strong organizational and prioritisation skills. Experience liaising with government bodies in the UAE as well as a working knowledge of HAAD and Immigration requirements and processes. Fluent Arabic & English communication skills, written and oral essential. Attention to detail with diligent follow up, and able to execute in a timely manner. Skilled in multi-tasking and handling pressure. Organizational ability, of self and others. Forethought and forward planning (particularly as this relates to local Government compliance matters). Capable of influencing people and talented in networking with cultural sensitivity. Excellent interpersonal skills. The incumbent requires to reside in the same Emirate of the school assigned to<br><br><br>What We Offer<br><br>Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational leaders. We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, so we place a special emphasis on professional development, coaching, and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
Job Description<br><br>Aldar Education is currently seeking a Human Resources Officer (Arabic Speaker) to support our growing family of owned and operated schools in the UAE. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.<br><br>Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.<br><br>Working collaboratively, our education network’s purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi’s government. Today, Aldar Education’s efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.<br><br>The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.<br><br>The HR Officer must provide an effective people-related support function to the school, and to be the key point of contact for new, current, and exiting staff in relation to all employment matters. They will be required to continuously strive to exceed internal & external customer expectations while embracing the Aldar Education Core Values. They need to embody the values, vision and ethos of Aldar Education and assist the Principal in implementing processes and policies which will ensure high-quality and successful outcomes.<br><br>Responsibilities<br><br>Main Duties:<br><br>Be the primary point of contact for all school staff on HR queries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements. Support SLT in the effective attraction and recruitment of school-based staff. Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE. Coordinate and manage employee exit processes, liaising with the Operations teams.<br><br><br>Specific Duties:<br><br>Talent Acquisition & Onboarding<br><br>Utilise Oracle (or other ATS) to advertise and manage vacancies and candidate lifecycles. Advertising, screening, shortlisting, interview management and candidate tracking for all school staff in support of the Heads of School. Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensure appropriate follow-up based on each case. Coordinate new starter induction in school, and ensure communication takes place pre-employment. Manage the onboarding of school-based staff, liaise with IT for relevant systems/email set-up and processing staff ID cards. Coordinate ADEK pass applications and processing for new staff, ensuring clarity of timelines and providing guidance and support where required. Coordinate the visa and work permit applications and processing for new staff, ensuring they are aware of their requirements, in line with group-wide guidance and in collaboration with the HQ HR & Public Relations teams. Ensure the school’s recruitment activity is in line with the staffing headcount. Create and issue offer letters, contracts, contract renewals and associated documentation in line with the group-wide terms and conditions and policies. Responsible for booking any flights/hotel and raising relevant PRs. Responsible for updating and maintaining accurate data for On-boarding new staff.<br><br><br>Performance Enablement:<br><br>Coordinate the school’s probationary processes in accordance with group-wide policies and processes. Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture. Track and provide reports to HQ HR on all key performance cases. Professional development – monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ HR HR Operations.<br><br><br>HR Operations:<br><br>Health Insurance applications, renewals, cancellations and associated management for all school staff in coordination with HQ Public Relations team. Management and reporting of staff time and attendance, including managing the time and attendance systems. Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc). Keep the School’s organization chart up to date and ensure that HQ are aware of any changes. HR KPIs - collate people metrics based on the Aldar Education HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc). Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing closeout procedures. Responsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated. Maintain up to date confidential employment records and staff files on site at school. Maintaining HR systems and ensuring they accurately reflect the staffing within the school. Monitor and maintain CTC, ensuring agreed headcount is correct. Participate in group-wide HR meetings in order to share knowledge, best practice and to ensure consistency within group standards.<br><br><br>Employee Relations:<br><br>Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files. Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ HR where required. Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards. Any other duties as reasonably expected.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br>Minimum bachelor's degree in Human Resources or similar. Related industry qualification, of graduate level, for the assigned functional area(s). Recognized HR Qualification and/or professional subscription (eg CIPD) desirable.<br><br><br>Minimum Experience:<br><br>Minimum 4 years in HR or Recruitment in any industry or;2 year in Generalist HR within a service-related industry. School HR experience of high advantage.<br><br><br>Job Specific Knowledge & Skills:<br><br>Sound working knowledge of UAE Labour Law. Competent using IT systems, including Microsoft Word/Excel/Outlook. Strong organizational and prioritisation skills. Experience liaising with government bodies in the UAE as well as a working knowledge of HAAD and Immigration requirements and processes. Fluent Arabic & English communication skills, written and oral essential. Attention to detail with diligent follow up, and able to execute in a timely manner. Skilled in multi-tasking and handling pressure. Organizational ability, of self and others. Forethought and forward planning (particularly as this relates to local Government compliance matters). Capable of influencing people and talented in networking with cultural sensitivity. Excellent interpersonal skills. The incumbent requires to reside in the same Emirate of the school assigned to<br><br><br>What We Offer<br><br>Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational leaders. We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, so we place a special emphasis on professional development, coaching, and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
<p><strong>TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.</strong> </p> <p><strong>TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.</strong> </p> <p>At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. </p> <p>DHL’s Customer Solutions & Innovations (CSI) is a global dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded. <br> </p> <p><strong>Global Customer Director (d/f/m) - DHL CSI Energy Sector</strong> </p> <ul> <li>CSI Sector / Function: Energy</li> <li>Contract Type: Permanent</li> <li>Employment Type: Full-time</li> <li>Work Mode: Hybrid</li> <li>Location: flexible within EU, the Middle East and the United States</li> <li>Recruiting Contact: CSI Recruiting Team <a href="mailto:recruiting.dpbh@dhl.com">recruiting.dpbh@dhl.com</a></li> </ul> <p><em><strong>We welcome applications from a diverse talent pool. Relocation support will be reviewed individually; however, due to business and immigration considerations, preference is generally given to candidates already residing and authorized to work in the respective region of the role.</strong></em></p> <div> </div> <div> <p>The Global Customer Director (d/f/m) plays a key role within DHL CSI’s Energy sector, supporting an industry that is undergoing significant transformation while continuing to evolve in a rapidly changing global environment. Building on DHL’s proven track record in the sector, the role strengthens strategic customer partnerships and delivers tailored, safe, compliant, reliable, and innovative logistics solutions that support customers across the energy value chain, including the growing renewable energy landscape.</p> <p>The position is responsible for the global development of two accounts, building customer value through strong relationships and aligned strategies that further DHL’s existing partnerships and drive sustained profitable growth. Acting as a trusted partner to the customer and a key commercial leader within DHL, the role translates customer needs into long-term business opportunities, coordinates cross-divisional engagement, and helps deliver efficient, future-ready supply chain solutions. </p> <p><strong>What’s your role:</strong></p> <ul> <li><strong>Strategic Customer Engagement & Planning</strong></li> <ul> <li>Lead strategic customer dialogues with global decision-makers to identify customers' business objectives, supply chain requirements & challenges</li> <li>Create future opportunities by translating customer needs & business trends into potential solutions</li> <li>Link senior DHL executives with account counterparts at board or senior management level</li> </ul> <li> <strong>Relationship & Opportunity Development</strong></li> <ul> <li>Position yourself as a strategic resource in a way that senior customer management seeks advice on high-impact topics</li> <li>Proactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilities</li> <li>Manage the renewal agenda in a proactive manner at a global and regional level</li> </ul> <li> <strong>Preparing, Winning & Implementing the Deal</strong></li> <ul> <li>Create and present high complexity solutions to customer demonstrating clear business & solution fit</li> <li>Ensure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI</li> <li>Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer</li> </ul> <li> <strong>Service Management & Account Maintenance</strong></li> <ul> <li>Act as key contact for customer and channel the communication to account teams and DHL internal functions</li> <li>Support effective Customer Satisfaction Survey (CSS) process & drive follow-up activities to increase customer satisfaction year-on-year</li> </ul> <li> <strong>Strategic Thinking & Targeting</strong></li> <ul> <li>Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the same</li> <li>Proactively identify best fit opportunities for DHL across regions/products/solution</li> </ul> <li> <strong>Selling & Influencing</strong></li> <ul> <li>Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledge</li> <li>Develop proposals that adhere to internal guidelines & commercial standards </li> <li>Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporate knowledge of competitors’ position</li> </ul> <li> <strong>Developing Commercially Viable & Innovative Solutions</strong></li> <ul> <li>Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisions</li> <li>Engage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and external </li> <li>Understand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment</li> </ul> <li> <strong>Working Across the Business</strong></li> <ul> <li>Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale</li> <li>Involve relevant CSI & divisional key stakeholders & secure buy-in & support for CDP, solution offering and implementation</li> </ul> </ul> </div> <div> <p><strong>What we’re Looking For:</strong> </p> <ul> <li><strong>Industry Expertise</strong>: 10–12 years of experience in the logistics industry, service industry, Energy sector, or working directly with strategic customers, including extensive knowledge of logistics requirements within the Renewable Energy industry.</li> <li><strong>Commercial Leadership Experience:</strong> 7–10 years of commercial management experience with a demonstrated ability to drive growth, manage strategic accounts, and deliver commercially successful customer outcomes.</li> <li><strong>DHL & Global Business Experience</strong>: Minimum 5 years of experience working with one or more DHL divisions within a regional or global environment.</li> <li><strong>Consultative Selling at Executive Level:</strong> At least 5 years of experience in consultative selling and influencing board-level stakeholders within international organizations.</li> <li><strong>Solution Design & Operational Excellence:</strong> Experience in solution design, operations, performance management, and project management, with the ability to translate customer requirements into value-adding solutions.</li> <li><strong>Analytical & Strategic Thinking:</strong> Excellent analytical and problem-solving skills combined with a structured work approach and strong commercial judgment.</li> <li><strong>Communication & Executive Presence:</strong> Excellent presentation and facilitation skills with the ability to engage, influence, and lead discussions at board and senior management level.</li> <li><strong>Leadership & Collaboration:</strong> Ability to lead and influence without formal authority, work independently and collaboratively, and manage virtual teams across global locations.</li> <li><strong>International Mindset & Adaptability:</strong> International exposure and cultural sensitivity, willingness to undertake extensive international travel, and the ability to perform effectively in changing and uncertain environments.</li> <li><strong>Education & Language Skills:</strong> University degree in Business, Logistics, or a related field; excellent business English communication and writing skills are required; business fluent Arabic language skills are beneficial</li> </ul> <p><strong>What’s in it for you:</strong></p> <ul> <li><strong>Lead Two of DHL’s Most Strategic Energy Accounts:</strong> Take ownership of the relationship and growth agenda for two globally significant customers within DHL’s Energy sector portfolio.</li> <li><strong>Influence at Executive & Board Level: </strong>Build trusted relationships with senior decision-makers and engage directly with customer leadership, shaping strategic discussions and long-term partnership development.</li> <li><strong>Drive Global Growth & Cross-Divisional Collaboration: </strong>Work across DHL’s regions and business units to identify opportunities, develop integrated solutions, and create tangible commercial impact on a global scale.</li> <li><strong>Shape Innovative Logistics Solutions:</strong> Partner with customers and internal experts to design forward-looking, value-driven supply chain solutions that address complex business challenges.</li> <li><strong>Be Part of THE Logistics Company for the World:</strong> Leverage DHL’s global reach, sector expertise, and collaborative culture while contributing to the success of some of the world’s most important energy customers. </li> </ul> <br> <p><strong>Interested in this opportunity?</strong></p> <p>Find out more about us on <a href="https://connect.dpdhl.com/content/page/5f55042a275f261ad9b7c589">SmartConnect</a> and learn how CSI is <a href="https://www.dhl.com/de-en/home/innovation-in-logistics.html">driving innovation in logistics</a> and dive into <a href="https://www.dhl.com/at-en/home/specialized-industry-capabilities.html">DHL Specialized Industry Capabilities</a>.</p> <p><br>If you have any questions regarding the job, please feel free to reach out to recruiting.dpbh@dhl.com. Submit your application in English including your CV, cover letter, academic records, and your reference letters (if applicable).</p> <p>Apply now! We are looking forward to your application!</p> <br> <p>As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p> <p><strong>We are looking forward to your application.</strong></p> <p><strong>CONNECTING PEOPLE. IMPROVING LIVES.</strong></p> </div>
Senior Vice President, Middle East & Africa - Payments Controls and Regulatory Management Risk Manager - Services
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, credit, problem solving and communication to the Controls and Regulatory Management (C&RM) team.</p><br><br><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><br><br><p><b>Team/Role Overview:</b></p><br><br><br><p>This is an exciting opportunity to be the part of an established team in Citi’s Services’ Controls and Regulatory Management (C&RM) organization based in United Arab Emirates with senior responsibilities across the Middle East and Africa Cluster for Payments business (part of Services).</p><br><br><br><p>The Controls and Regulatory Management (C&RM) function is part of Services’ 1st line of defense, and the MEA Payments Cluster team manages risk in alignment to this, as well as within the wider Middle East and Africa (MEA) Franchise given the unique Regulatory regimes that are at play.</p><br><br><br><p>The Payments Controls and Regulatory Management Risk Lead is a High impact leadership role within MEA Payments business, reports directly to the Global Head of Payments C&RM (Managing Director) and will be part of the Global Payments C&RM Leadership team, with a mandate to manage the MEA Payments Risk & Controls team, embed a strong risk and control culture, support the local Payments business risk agenda and drive execution to make sure a robust framework exists to manage and mitigate operational, compliance and regulatory risks across the business.</p><br><br><br><p>The Cluster role for Payments leads the identification of opportunities to enhance our Regulatory and Controls environment for key risks relevant to the MEA cluster (operational, regulatory, and enterprise-level risks) and provides Risk SME support across the cluster to the Payments business, as required.</p><br><br><br><p>The role works closely with key stakeholders across Services (Cluster peers, Product, Operations and Technology) and partners with other teams across Citi for execution.</p><br><br><br><p><b>What you’ll do:</b></p><br><br><br><ul><li>Lead a team of MEA based Business Risk managers, who are currently dedicated to risk management within the MEA countries, Governance and Regulatory agendas.</li><li>Act as key point of contact for Payment’s business (including Operations) across MEA Services and support all initiatives and agendas that are within Services remit, as required.</li><li>Identify enhancements to documentation, controls and / or processes in place to comply with local Risk requirements and any associated regulation.</li><li>Lead escalation for MEA Payments Senior Management in Citi in line with firmwide guidelines.</li><li>Act as a key resource for MEA Cluster to advise and support on the effective design and implementation of key controls and processes across relevant Operational Risk stripes.</li><li>Serve as a key contributor to relevant Payments and Services Cluster forums.</li><li>Responsible for the coordination and comprehensive management of issues with key stakeholders</li><li>Oversee the operations of Citi's governance committees, including chair meetings, managing agendas, and ensuring follow-up on action items.</li></ul><br><p>This role sits within the Cluster Payments C&RM team that has various duties in the oversight and management of the following matters for Payments business, including:</p><br><br><br><ul><li>Prudential and Regulatory Risk (includes Reg Change, Reg Implementation and Reg Reporting, and any BAU, ad-hoc, or escalated Reg interactions)</li><li>Business Risk Governance (incudes Issue Management and Oversight)</li><li>Operational and Processing Risk (includes Operational Risk Events, Control reviews)</li><li>MCA - Manager Control Assessment (both BAU oversight and executing transformation deliverables)</li><li>Escalations (Operational events, Tech events, internal business escalations)</li><li>Third Party Management (Vendors, FMIs (market utilities) and Agent Banks; support of due diligence reviews and various attestations)</li><li>Ops Resiliency</li></ul><br><p>This role will have specific duties initially focused on Prudential and Regulatory Risk, with the heightened focus and increased number of regulations across the markets. It will also have backup and coverage duties across the other Risk and Control functions mentioned above.</p><br><br><br><p>This is a team lead role, at a senior level, that requires requisite skills, experience in regulatory environment for Payments preferred, with the ability to build, drive, implement and influence to implement change and remediate gaps in current Payments Controls program for MEA Cluster. </p><br><br><br><p>The role works closely with Compliance, Legal, Product Managers and Business Heads, Controls teams, partners in Operations and Technology, and second line/functional partners in Risk, Operational Risk Management, Fraud Risk Management and Legal.<br> </p><br><br><p><b>What we’ll need from you:</b></p><br><br><br><ul><li>Sound Knowledge of the Payments business and products (Clearing, Real Time Payments, Cross Border Payments etc..)</li><li>Minimum ten years in the Financial Services industry</li><li>Experience with Controls</li><li>Committed to delivering results with exceptional execution skills</li><li>Experience with Enterprise Risk Management, Risk Frameworks</li><li>Ability to lead and drive controls the products and functions</li><li>Ability to manage through influence</li><li>Risk-based thinking and analytical mindset</li><li>Exhibits high level of accountability and ownership ensuring timely issue resolution and continuous process improvement.</li><li>Strong leadership, decision-making, and problem-solving skills to drive performance and accountability across cross-functional teams.</li><li>Ability to interact and communicate effectively with Senior leaders, Cluster and Product managers and wider partner areas; ability to engage and inspire across stakeholder groups</li><li>Strong track record of effectively assessing and managing competing priorities to deliver high quality and timely output.</li><li>Ability to work on virtual projects and across virtual teams to get work done</li><li>Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global, and matrixed environment</li><li>Ability to see the big pictures with high attention to critical details.</li><li>Comfortable navigating complex, highly matrixed organizations.</li><li>Excellent written, verbal, and analytical skills.</li><li>Excellent Microsoft Office skills and be an advanced user of MS PowerPoint, Excel, SharePoint, and Project.</li><li>Planning and scheduling skills sufficient to be effective in prioritizing and meeting deadlines.</li><li>Requires an ability to provide challenge and make recommendation for risk and controls remediation.</li><li>Bachelor’s/University degree or equivalent experience</li></ul><br><p><b>What we can offer you:</b></p><br><br><br><ul><li>Opportunity to be part of Services, a strategically critical business within Citi, central to enabling client growth and global cash management solutions. </li><li>The chance to be part of a flexible team that values its people, encourages ownership of work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work. </li><li>Leadership role with high visibility and impact across the Payments business and wider Citi franchise.</li><li>The role is Cluster in nature and will entail developing relationships and working with senior stakeholders across multiple countries, products, and control functions in MEA cluster as well as globally.</li><li>The opportunity to shape risk and control culture along with monitoring Citi’s compliance with regulatory requirements across multiple financial products and countries in MEA.<br> </li></ul><p>We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well.</p><br><br><br><p>Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.</p><br><br><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b> </p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Risk Management<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>In-Business Risk<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Analytical Thinking, Controls Lifecycle, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><span><b>Job Description</b></span></p><br><br><br><br><p>For all staff in school we share a responsibility to ensure that children are always safe and properly supervised. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to NIS policies and code of conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’</p><br><br><br>Job <span>Purpose:</span><br><u> Set high expectations which inspire, motivate and challenge <span>pupils</span></u><span>:</span><ul><li>Establish a safe and stimulating environment for pupils, rooted in mutual <span>respect</span></li><li>Set goals that stretch and challenge pupils of all backgrounds, abilities and <span>dispositions</span></li><li>Demonstrate consistently the positive attitudes, values and behaviour which are expected of <span>pupils</span></li></ul><u> Promote positive progress and outcomes with/for pupils <span>through:</span></u><ul><li>Accountability of pupils’ attainment, progress and <span>outcomes</span></li><li>Awareness of pupils’ capabilities and their prior knowledge, and plan teaching to build on <span>these</span></li><li>Guidance of pupils to reflect on the progress they have made and their emerging <span>needs</span></li><li>Knowledge and understanding of how pupils learn and how this impacts on <span>teaching</span></li><li>Encouraging pupils to take a responsible and conscientious attitude to their own work and <span>study</span></li></ul><u> Demonstrate good subject and curriculum knowledge <span>through:</span></u><ul><li>Sound knowledge of the relevant subject(s) and curriculum areas, foster and maintain pupils’ interest in the subject, and address misunderstandings</li><li>Critical understanding of developments in the subject and curriculum areas, and promote the value of scholarship</li></ul><br><br><ul><li>Demonstrate an understanding of and take responsibility for promoting high standards of literacy, articulacy and the correct use of Standard English, whatever the teacher’s specialist <span>subject</span></li><li>If teaching early reading, demonstrate a clear understanding of systematic synthetic <span>phonics</span></li><li>If teaching early mathematics, demonstrate a clear understanding of appropriate teaching <span>strategies</span></li></ul><u> Plan and teach well-structured <span>lessons:</span></u><ul><li>Impart knowledge and develop understanding through effective use of lesson <span>time</span></li><li>Promote a love of learning and pupil’s intellectual <span>curiosity</span></li><li>Set homework when appropriate and plan other out-of-class activities to consolidate and extend the knowledge and understanding pupils have acquired</li><li>Reflect systematically on the effectiveness of lessons and approaches to <span>teaching</span></li><li>Contribute to the design and provision of an engaging curriculum within the relevant subject <span>area(s)</span></li></ul><u> Adapt teaching to respond to the strengths and needs of all pupils <span>through:</span></u><ul><li>The ability to differentiate appropriately, using approaches which enable pupils to be taught <span>effectively</span></li><li>A sound understanding of how a range of factors can inhibit pupils’ ability to learn, and how best to overcome these</li><li>Awareness of the physical, social and intellectual development of pupils, and know how to adapt teaching to support pupils’ education at different stages of development</li><li>A clear understanding of the needs of all pupils, including those with special educational needs; those of high ability; those with English as an additional language; those with disabilities; and be able to use and evaluate distinctive teaching approaches to engage and support them</li></ul><u> Make accurate and productive use of <span>assessment:</span></u><ul><li>Assess the relevant subject and curriculum areas, including statutory assessment <span>requirements</span></li><li>Make use of formative and summative assessment to secure pupils’ <span>progress</span></li><li>Use relevant data to monitor progress, set targets, and plan subsequent <span>lessons</span></li><li>Give pupils regular feedback, both orally and through accurate marking, and encourage pupils to respond positively to the feedback</li></ul><u> Manage behaviour effectively to ensure a good and safe learning <span>environment:</span></u><ul><li>Have clear rules and routines for behaviour in classrooms, and take responsibility for promoting good and courteous behaviour both in classrooms and around the school, in accordance with the school’s behaviour policy</li><li>Have high expectations of behaviour, and establish a framework for discipline with a range of strategies, using praise, sanctions and rewards consistently and fairly</li></ul><br><br><ul><li>Manage classes effectively, using approaches which are appropriate to pupils’ needs in order to involve and motivate them</li><li>Maintain good relationships with pupils, exercise appropriate authority, and act decisively when <span>necessary</span></li></ul>Key <span>Accountabilities:</span><ul><li>Represent areas of knowledge, understanding and skills to <span>students</span></li><li>Lead by example in the highest regard for truth, justice, equality of opportunity, human rights, benevolence and compassion</li><li>Engage and motivate students to achieve at levels that are beyond their expectations and previous limits</li><li>Use excellent subject knowledge, pedagogic and interpersonal skills to enthuse students and enable students to experience amazing learning</li><li>Make full use of ICT and the new technologies to enhance the quality of teaching and learning for students of all ages and attainment levels</li><li>Plan lessons taking full account of students’ individual learning needs, as well as their individual learning styles, preferences and capabilities</li><li>Encourage and enable all students to become effective, confident and independent life-long <span>learners</span></li><li>Maintain excellent professional relationships with colleagues by making a wider professional contribution to the continuing improvement of the school</li><li>Plan and deliver a programme of learning opportunities and activities to enrich and enhance the taught curriculum</li><li>Co-operate with colleagues to establish and maintain fair and consistent disciplinary practices in the classroom, around the school and on school trips, and taking active measures to protect students from all forms of abuse, including racist or sexist abuse, bullying, and any kind of corporal punishment</li><li>Communicate open and professionally with parents on a regular basis about the attainment and progress of their child</li><li>Maintain high levels of confidentiality when speaking to parents and external <span>parties.</span></li><li>Model good practice of academic <span>practices</span></li><li>Contribute actively to department discussions in academic <span>meetings</span></li><li>Contribute to and plan after-school activities as <span>required</span></li><li>Actively support the school partnership with the community e.g. attending school / community events which may occasionally occur at weekends or in the evening i.e. school concerts etc.</li><li><span>Other</span> <span>responsibilities</span> <span>as</span> <span>reasonably</span> <span>requested</span></li></ul><br><br><span>Teaching</span><ul><li>Plan and prepare schemes of work and complete planning <span>documentation</span></li><li>Teach with consistent effectiveness the students in her/his classes, taking full account of all students’ individual educational needs</li><li>Set and mark work to be carried out by the students in school, online, at home and elsewhere as <span>appropriate</span></li><li>Promote the intellectual, moral, spiritual, cultural, physical and personal abilities and aptitudes of the students in her/his classes and provide guidance and advice to students on educational and relevant social and other matters</li><li>Make records of and reports on the personal and social needs of <span>students</span></li><li>Take part as appropriate in whole school development and share and promote best <span>practice</span></li></ul><br><span>Assessment,</span> <span>recording</span> <span>and</span> <span>reporting</span><ul><li>Assess, record and report on the development, progress and attainment of the students in her/his classes</li><li>Provide or contribute to oral and written assessments, reports and references relating to individual students or groups of students</li><li>Guide students to set targets to improve on their previous ‘best’ and give regular feedback to students to support next steps in learning</li></ul><br><span>Continuing</span> <span>Professional</span> <span>Development</span><ul><li>Keep under review her/his methods of teaching and programmes of <span>work</span></li><li>Be pro-active and take accountability for own <span>development</span></li><li>Participate in arrangements for her/his further training and professional development as a <span>teacher</span></li></ul><span>Curriculum</span> <span>Development</span><ul><li>Advise and co-operate with the Principal and other colleagues on the preparation and development of courses of study, teaching materials, teaching schemes, methods of teaching and assessment and pastoral arrangements</li><li>Take responsibility for specific <span>subjects</span></li><li>To embed UAE heritage and culture within the <span>curriculum</span></li></ul><br><br><span>Position</span> <span>Requirements:</span><p><b>Education: </b>Bachelor degree in education or any other degree with PGCE or diploma in education</p><br><br><p><b>Experience: </b>2 years of teaching in a school <b><span>Competencies:</span></b></p><br><br><ul><li><span>Outstanding</span> <span>performance</span> <span>and</span> <span>teaching</span> <span>experience</span> <span>in</span> <span>American/</span> <span>International</span> <span>schools.</span></li><li><span>Strong</span> <span>knowledge</span> <span>and</span> <span>experience</span> <span>of</span> <span>international/American</span> <span>curriculum</span></li><li>Excellent communication skills and command of the English language, in spoken and written <span>form</span></li><li>A collaborative team-player with excellent personal <span>skills.</span></li><li>Classroom and behavior <span>management</span></li></ul><span>Attributes:</span><ul><li>Collaborative team player, inspirational speaker, empathetic <span>listener</span></li><li>Integrity and <span>confidentiality</span></li><li><span>Internationally</span> <span>minded</span></li><li>Emotional <span>intelligence</span></li><li><span>Intercultural</span> <span>awareness,</span> <span>creative</span></li><li>Online and classroom teaching <span>experience</span></li><li>Flexible and a can-do <span>attitude</span></li></ul><br><p>Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.</p><br><br><p>Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description</p><br><br><p>Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers.</p><br><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health & Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Job Purpose <br><p>Manage, supervise and control the development and implementation of a diverse range of major Multi-disciplined engineering projects from initial inception through to completion and handover, relating to new plants, facilities and modifications to existing plant and systems. In addition, to ensure optimal and economic development of projects consistent with Shareholders guidelines.</p><br><br><br>Job Specific Accountabilities (Part 1) <br><p>• Lead/provide technical input into proposal/conceptual developments; coordinates design, materials specification and technically manages procurement and contract tendering stages.<br>• Interface with external parties, and ensures that appropriate codes, practices and standards are.<br>• Manage Project Management Consultant(s) and ensures that effective site supervision and project administration is carried out; provides information to management on project progress.<br>• Lead teams in developing strategies for implementation of Major development projects<br>• Direct the project management teams through all phases of project execution i.e. from project initiation up to commissioning and start up.<br>• Manage multinational contractors ensuring that projects are implemented in accordance with sound project management principles in full compliance with HSE requirements/guidelines within the specified time, cost and other set objectives.<br>• Lead and/or participate in divisional or companywide committees, as assigned and provide guidance and expertise in his area of specialization and lead related discussions and meetings.<br>• Direct and coordinate the activities of teams of multi-discipline engineers in a designated Field. Performs supervisory functions and exercises financial authority at the level established by management for the position.<br>• Review a variety of source material and participate in a range of meetings to establish future project requirements in the assigned field. Provides basic technical and administrative input to take projects from initial inception stage to drafting and submission of requirements proposals. Includes defining, revising and refining scopes and objectives, obtaining or arranging to obtain background data on potential cost and technical feasibility, and advising alternatives where appropriate. <br>• Participate in the refinement of initial proposals into coherent viable project plans. Directs and participates in the revision and refinement of initial project designs, specifications, costs, and phasing preparation of project strategy in conjunction with user department and other divisions such Finance, Commercial Support, etc.<br>• Initiate and approve the preparation of overall work programs, terms of reference for contractors, projects standards and working procedures. Establishes the basis for project execution phase.<br>• Ensure that all projects are implemented in accordance with sound project management principles and established Company procedures and standards. Initiates/manages pre-qualification of bidders list, exercises overall control over the budget and cost of the project and each contract, vetting authorization for expenditure. Reviews and endorses contract purchase and subcontracts recommendations and variation orders throughout all phases of the project and ensures that approved plans are updated accordingly.<br>• Ensure the preparation of the Department’s safety program on the project and oversees compliance with the Company’s safety rules and regulations. Evaluates and audits adherence to same and takes necessary remedial measures to correct and overcome deficiencies.</p><br><br><br>Job Specific Accountabilities (Part 2) <br><p>• Ensure that the project is executed in a safe manner and that all contractors adhere to approved safety procedures and method statements for carrying out works / contracts awarded.<br>• Advise Management of anticipated completion date of the project for subsequent start up planning. Assist in development of start-up plan and manning requirements. Authorizes alternate studies such as shop vs. field fabricated pipe, concrete vs. Steel structures etc. and agree in consultation on completion of portions of the plant for acceptance by end user.<br>• Coordinate overall financial matters pertaining to the project, such as currency requirements and restrictions, import duty exceptions, financial forecasts, etc.<br>• Carry out other similar related duties such as attending Tender Board Meetings, reporting on the financial situation of the project. Appraises contractor’s overall performance for quality, cost, schedule and safety and ensures corrective actions are taken. Prepares weekly highlights and monthly progress reports covering all engineering, procurement and construction activities.<br>• Accountable for efficiently managing all projects within budgets and in accordance with Company policies, directives, engineering and project management standards. Poor decisions can involve significant financial losses due to changes of scope, re-work and program delays e.g. the possible consequences of lost production targets.<br>• Sets and oversees observance of quality and control standards for all activities carried out under his jurisdiction in assigned projects.<br>• Develop and manage definition, design and execution of projects to meet company’s objectives and guidelines on field development activities.<br>• Manage the technical integrity of surface facilities and project cost are maintained throughout the project life cycle.<br>• Deliver major development projects within the set targets on HSE, quality, cost and schedule<br>• Recommend acceptance / rejection of work programs and proposals related to his project execution and implementation.</p><br><br><br>Job Specific Accountabilities (Part 3) <br><br>Generic Accountabilities <br><p><strong>Management</strong><br>• Plan and supervise the activities of the personnel and resources of the Department to achieve the Division objectives in an efficient and cost-conscious manner while ensuring implementation of approved operational plans for the Department in line with Division objectives.<br>• Develop the knowledge, competencies and innovative spirit in the Department and support the establishment of Personal Development Plans (PDP’s), Succession Planning and Talent pipeline within the Department in coordination with the Human Capability Group to continuously develop employees with emphasis on UAE Nationals to meet Emiratization targets.<br><strong>Budgets and Operational Plans</strong><br>• Compile and provide input for preparation of the Division budgets and regularly monitor expenditure against approved the Department budget levels.<br>• Investigate, highlight and reconcile any significant variances to ensure effective performance and cost control.<br><strong>Policies, Systems, Processes & Procedures</strong><br>• Lead the implementation of approved Department policies, processes, systems, standards, procedures and internal controls in order to support execution of the Division work programs in line with Company and International standards.<br><strong>Performance Management </strong><br>• Implement the Company Performance Management System for individuals within the Department in accordance with Company approved guidelines and continuously monitor the achievement of the Department KPIs related to the approved Annual Performance Management Contract and the Balanced Score Card.<br><strong>Organisation Structure and Development</strong><br>• Review, develop and recommend the appropriate organisation structure for the Department that will best utilise human capital while proactively incorporating sustainability into the on-going work practices to meet the business objectives.<br><strong>Innovation and Continuous Improvement</strong><br>• Encourage innovation, enhance employee motivation and support initiatives for implementation of Change Management to continuously improve operations and services.<br>• Propose improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the Department.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>• Support the institution of an HSE culture and ensure compliance with relevant HSE policies, procedures, systems & controls and applicable legislation and sustainability guidelines across the Department in line with international standards, best practices and ADNOC Code of Practices.<br>• Ensure adequate HSE training and induction for all Department employees to meet HSE standards.<br><strong>Management Information Systems (MIS) and Reports</strong><br>• Prepare all Department MIS and progress reports to provide accurate and timely reports and necessary information to Company Management to effectively manage the business.</p><br><br><br>Generic Accountabilities (continue) <br><br>Internal Communications & Working Relationships <br><p>• Frequent interactions with the Production teams and other functions/ directorates</p><br><br><br>External Communications & Working Relationships <br><p>• Frequent contacts with PMCs/Consultants</p><br><br><br>Minimum Qualification <br><p>Bachelor Degree Engineering or equivalent.</p><br><br><br>Minimum Experience, Knowledge & Skills <br><p>• 12 years of professional experience in Project Engineering/Execution in Oil & Gas projects including 5 years in leading multi-disciplined staff and Consultants / Contractors in defining and executing projects within the oil & gas industry<br>• Project management professional with sound knowledge of contracts, planning and budget / cost control requirements.<br>• Sound project management and leadership skills.</p><br><br><br>Professional Certifications <br><p>PMP</p><br><br><br>Work Condition, Physical effort & Work Environment <br><p><strong>Physical Effort</strong><br>Minimal</p><br><p><strong>Work Environment</strong><br>A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits.</p><br><br><br>Additional Details <br><p>Job Family / Sub Family: Projects / Projects, Facilities & Construction Management</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>Multi-Property role for St. Regis Saadiyat Island Resort, Abu Dhabi and Al Wathba, a Luxury Collection Desert Resort & Spa, Abu Dhabi<br>JOB SUMMARY<br>• Accountable for assigned hotels’ respective leisure/wholesale segment.<br>• Proactively solicits and handles a defined account portfolio in collaboration with MP Sales Executive – Leisure Travel.<br>• Develops, executes and drives leisure segment strategy, action plans against new and existing target accounts.<br>• Liaises with on-property and above property stakeholders to maximize business opportunities and collaborations.<br>• Owns all day-to-day sales activities of defined segment with focus on implementing and driving the commercial segment strategy, and develops and maintains long-term, value-based customer relationships that enable the achievement and exceedance of sales objectives, segment revenue and individual sales targets.<br>• Attends domestic and global leisure tradeshows, showcases, conferences, industry meetings, workshops and functions as required on behalf of assigned properties.<br>• Plans and executes national & international sales trips, sales calls, site inspections, familiarization trips and client entertainments as appropriate.<br>• Proactively identifies and uncovers new prospect accounts for acquisition through a variety of channels and sales tools.<br>• Participates in regular business reviews and strategy meetings.<br>• Ensures business is turned over properly and in a timely fashion for an exquisite service delivery and in accordance with brand standards.<br>• Analyses and maintains knowledge of customers, leisure market trends and competition.<br>• Represents Marriott International worldwide, promoting the quality image of the company at every opportunity, and uncovers additional leads for Marriott International utilizing available tools such as MI Leads, where applicable.<br>• Performs any other reasonable task assigned by the MP Assistant Director of Sales & Distribution / MP Director of Sales & Distribution. <br>• Able to demonstrate a high degree of self-motivation and to work unsupervised using own initiative.<br>• Maintains strict confidentiality of all matters relating to the Company and Property, plus all other sales and personnel-related matters.<br>CANDIDATE PROFILE <br>Education and Experience:<br>Fluency in English <br>Additional EU language skills required e.g. French, Spanish, Italian etc.<br>Experience within luxury hotel chains/5-star luxury properties require<br>Substantial knowledge and established network of connections within leisure/wholesale sales segment required<br>Proven track of proactive leisure/wholesale sales experience on managerial level; minimum 2 years of experience as Sales Manager – Leisure Travel <br>Proven prospecting and luxury business development abilities<br>Middle East/UAE experience preferred<br>Core Work Activities:<br>Building Successful Relationships that Generate Sales Opportunities<br>• Builds and strengthens business relationships with existing and new customers to enable future bookings and grow leisure market share.<br>• Effectively develops valuable business relationships within leisure/wholesale segment to further expand customer base.<br>• Works collaboratively with off-property sales channels (i.e. Market Sales, Global Sales Organization) to ensure leisure/wholesale sales efforts are coordinated, complementary and in alignment with the hotels’ overall (sales & distribution) strategy within that specific segment.<br>• Manages and develops relationships with internal and external key stakeholders.<br>Managing Sales Activities<br>• Develops, implements and drives the commercial strategy of the leisure/wholesale segment. Supports company-wide wholesale distribution and direct connectivity efforts.<br>• Action plans against existing and new target accounts to achieve and exceed sales quotas and gain market share.<br>• Manages a pre-determined number of leisure accounts in close collaboration with MP Sales Executive – Leisure Travel to ensure maximum yield in line with budgetary objectives. <br>• Identifies and acquires new potential partnerships through a variety of channels.<br>• Drives suite and villa sale (as applicable) through existing and new program inclusions and partner activations.<br>• Responsible for monitoring rate alignment across all wholesale channels with support of revenue team, ensuring rate parity.<br>• Proactively schedules sales calls and corresponding activities such as site inspections, familiarization trips, agent trainings, webinars, virtual calls, client entertainment etc. to strengthen business relationships, educate partners and uncover new business opportunities.<br>• Attends international and local leisure showcases, conferences, tradeshows, functions etc. as a representative of both properties, ensuring that the quality image of the unique portfolio is portrayed, and that every opportunity is taken to promote the hotels and Marriott International.<br>• Conducts content checks on e-channels, websites, and printed/digital brochures to ensure accurate details about the properties. <br>• Takes responsibility for the compilation and execution of quarterly sales action plans as agreed with MP Assistant Director of Sales & Distribution/ MP Director of Sales & Distribution. Communicates any trends, updates, obstacles on a regular basis.<br>• Tracks monthly segment results, monitors production/weekly pick-up and handles the corresponding reports accordingly.<br>• Executes and supports the operational aspects of leisure business booked (incl. customer correspondence).<br>• Handles VIP guests’/partners’ reservations with utmost care and attention, communicates with respective departments for any required arrangements, meet & greets etc.<br>• Takes personal responsibility to ensure that standards are maintained and that available systems/tools are utilized to their full capacity. <br>• Maintains effective call objective, up-to-date activity and relevant information for each key account and ensures follow up is executed in a timely manner.<br>• Owns and ensures an efficient day-to-day operation of the leisure segment.<br>• Understands and is in a position to accurately hand over any leisure group and event enquiries to Groups & Events team.<br>• Takes personal responsibility for understanding the overall commercial strategy and budgetary guidelines, enabling empowered decision-making in all rate negotiations.<br>• Collaborates with marketing department for new initiatives, out-of-the-box ideas, etc. to drive performance and exposure.<br>• Participates in regular business reviews and strategy meetings providing an update on the travel segment performance and trends. Active involvement in the annual budget planning process.<br>• Supervises support staff in the planning, administration and execution of assigned tasks and any other sales related activities, as required. Assist when needed in recruiting, directing, managing, training and coaching sales associates.<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Understand hotels’ business mix and how leisure segment ties into overall strategy.<br>• Analyses and maintains knowledge of customers, leisure/wholesale market trends, competitors’ strengths and weaknesses, economic developments, supply and demand etc. to allow for optimal selling. Monitors, collects, analyses data and communicates information accordingly to adapt selling strategies and align sales activities according to needs.<br>• Closes the most profitable business opportunities for the hotels based on market conditions and location needs.<br>• Gains understanding of the hotels’ primary target customers and service expectations. Serves the customers by understanding their business, requirements and potential concerns in order to offer enhanced solutions both prior to and during the stay/program/event.<br>Providing Exceptional Customer Service <br>• Partners with reservations, revenue, hotel operations and other concerned departments to provide an exemplary customer service, while building long-lasting business relationships and loyalty to Marriott International<br>• Sets a positive example and collaborates with various departments to create distinctive moments for the clients on property, ensuring that expectations are exceeded.<br>• Executes and supports the company’s service standards, driving customer loyalty by delivering consistent service excellence throughout each customer experience.<br>• Interacts with clients to obtain feedback on product quality and service levels.<br>• Demonstrates high energy levels to motivate and inspire the team to focus on consistently providing the highest level of customer service.<br>• Conducts training for associates about leisure/wholesale segment, initiatives, requirements and expectations. <br>Additional Responsibilities<br>• Conducts and coordinates site inspections for hotels, as required.<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai. This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy across all aspects of the outside catering sales process. The Sales Executive actively upsells each business opportunity to maximize revenue opportunity, accurate forecasting, and strategic decision-making around the hotel’s outside catering initiatives. Ensure business is turned over properly and in timely fashion for proper service delivery in accordance with compliance policy of Marriott International / JW Marriott Operating Standards to maintain brand integrity. <br>Key Responsibilities<br>Develop and execute the properties outside catering sales strategy in alignment with overall business goals.<br>Drive proactive sales efforts to secure new business and grow existing accounts.<br>Collaborate with operations and culinary teams to ensure seamless execution of catered events.<br>Accurately forecast catering revenues and monitor performance against targets.<br>Identify market trends and customer needs to tailor offerings and enhance competitiveness.<br>Ensure compliance with brand standards and service excellence in all client interactions.<br>Maintain strong relationships with key clients, partners, and vendors to support long-term business growth.<br>Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services.<br>Candidate Profile<br>Experience:<br>Must have (1+) years of progressive sales experience <br>Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred <br>Experience of selling in catering segment is essential.<br>Marriott sales experience is desirable but not essential.<br>Handling outside catering business is essential. <br>Fluent Arabic both oral and written is desirable but not essential.<br>Skills and Knowledge <br>Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br>Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.<br>Mathematics - Using mathematics to solve problems.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.<br>Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.<br>Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.<br>Proactive Selling - Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR.<br>Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.<br>Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.<br>Education or Certification <br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.<br>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management<br>Core Work Activities<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>Partners with group/catering counterpart to effectively manage the business opportunity.<br>Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center.<br>Handles all opportunities if hotels does not participate in an EBC.<br>Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals.<br>Focuses efforts on group/catering accounts with significant potential sales revenue.<br>Handles complex business with significant revenue potential as well as significant customer expectations.<br>Develops effective group/catering sales plans and actions.<br>Designs, develops and sells creative catered events.<br>Maximize revenue by up selling packages and creative food and beverage.<br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>Close the best opportunities for each property based on market conditions and individual property needs.<br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Utilizes MarrWeb for resources and information (e.g., Training Energizers, etc.).<br>Leverages available eTools (e.g., eRooming Lists, eProposals, Passkey, etc.).<br>Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>Manage and develop relationships with key internal and external stakeholders.<br>Uses sales resources and administrative/support staff.<br>Conducts site inspections.<br>Create contracts as required.<br>Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence through each customer experience.<br>Provides excellent customer service in order to grow share of the account.<br>Executes brand’s Customer Service Standards and hotel’s Brand Standards.<br>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Performs other duties as assigned to meet business needs<br>Leadership<br>Adaptability<br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication<br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making<br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. <br>Professional Demeanor<br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>Managing Execution<br>Building and Contributing to Teams<br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing<br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. <br>Global Mindset<br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>Organizational Capability<br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management<br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities. <br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>