Geographic information system - Dubai UAE

About Fortis<br><br>Fortis is part of a fintech group with a 12-year history. Its core product transforms a standard payment terminal into a full business system — with a product catalogue, loyalty programmes, online payments, and analytics. Three years ago the group launched international expansion through Fortis in the UAE, now actively scaling across MENA in partnership with Network International. The strategic priority for this year is obtaining a financial licence from the Central Bank of the UAE.<br><br>Regulatory & Licensing Act as the designated Information Security Officer before CBUAE. Complete the Fit & Proper assessment. Prepare and maintain the full documentation package — policies, procedures, and evidence. Accompany inspections and respond to regulatory requests.<br><br>Compliance & Audits Maintain the information security risk register. Identify and close gaps against PCI DSS, PCI PIN, and CBUAE requirements. Coordinate internal and external audits; liaise with QSAs and payment schemes.<br><br>Security Governance Adapt global IS policies to UAE requirements and Fortis context. Oversee local implementation. Participate in architecture reviews, infrastructure changes, and new product launches.<br>Incident Management Serve as the primary point of contact for IS incidents at Fortis UAE. Manage the full incident lifecycle, notify CBUAE as required, conduct post mortems, and drive corrective actions.<br>Security Awareness Run the security awareness program for the local team. Coordinate with global initiatives. Report on IS KPIs and compliance status.<br>Required:UAE resident, available for full-time permanent employment3+ years in information security (5+ preferred) Experience in fintech, banking, PSP, or another regulated financial organisation Solid knowledge of PCI DSS — mandatory Experience operating in high-compliance, regulated environments Ability to prepare policies, procedures, and audit evidence packages Confidence representing the company before regulators, auditors, and external stakeholders Able to work autonomously without a direct team Experience in matrix structures and collaboration with global teams<br><br>Nice to have:Prior involvement in a CBUAE or equivalent financial licence process Direct experience working with the Central Bank of the UAEKnowledge of PCI PIN and other payment security standards Established professional network in the UAE financial sector Experience building Security Awareness programs Experience leading an IS function or team

MAIN OBJECTIVE OF ROLE<br><br>To manage and optimize the engineering systems engineering IT systems like AMOS, Airvault, RFID Aero check, Aero track, ATS, MDM - Air Watch.<br><br>Key Responsibilities<br><br>Ensures that the engineering systems are operational and using its maximum available functionality. Manages service request and change request in conjunction with maintenance and engineering. Develops, implements, and controls changes to working practices to better suit the system. Manages engineering systems testing and acceptance during new release and patching. Acts as a focal point for the future development of the business intelligence system. Acts as focal point for engineering i Pads and responsible for creating policies, controlling i Pad application versions, review and publishing new application in the Air watch Mobile device management. . Manages the development of technology and delivers to engineering and maintenance e.g., i Pad applications to line maintenance, RFID solutions, E-signatures etc. . Carries out business process mapping and determines the best course of action to implement change for engineering and maintenance. . Undertakes report requirement gathering across the engineering and maintenance area and evaluates the solution for report development. Manages relationships with relevant suppliers and other external stakeholders. Manages development of AMOS training modules for engineering departments and provides training as required. Perform regular maintenance and updates of engineering systems, including software, hardware, and databases. Collaborates with IT teams to ensure the integration and compatibility of engineering systems with the overall IT infrastructure. Conduct training sessions and workshops to educate end-users on the proper usage and functionality of engineering systems.<br><br>Qualifications<br><br>Bachelor's Degree (3+ years) Degree in Computer Science, IT, Engineering or related Fluent in English Years with qualifications: 8 - 10 years<br><br>COMPETENCIES<br><br>Customer Focus Team work Effective Communication Personal Accountability & Commitment to achieve Resilience and Flexibility (Can do attitude) Inspiring & Developing Others Decision Making Strategic Thinking Business Acumen<br><br>Isr Requirements<br><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

MAIN OBJECTIVE OF ROLE<br><br>To manage and optimize the engineering systems engineering IT systems like AMOS, Airvault, RFID Aero check, Aero track, ATS, MDM - Air Watch.<br><br>Key Responsibilities<br><br>Ensures that the engineering systems are operational and using its maximum available functionality. Manages service request and change request in conjunction with maintenance and engineering. Develops, implements, and controls changes to working practices to better suit the system. Manages engineering systems testing and acceptance during new release and patching. Acts as a focal point for the future development of the business intelligence system. Acts as focal point for engineering i Pads and responsible for creating policies, controlling i Pad application versions, review and publishing new application in the Air watch Mobile device management. . Manages the development of technology and delivers to engineering and maintenance e.g., i Pad applications to line maintenance, RFID solutions, E-signatures etc. . Carries out business process mapping and determines the best course of action to implement change for engineering and maintenance. . Undertakes report requirement gathering across the engineering and maintenance area and evaluates the solution for report development. Manages relationships with relevant suppliers and other external stakeholders. Manages development of AMOS training modules for engineering departments and provides training as required. Perform regular maintenance and updates of engineering systems, including software, hardware, and databases. Collaborates with IT teams to ensure the integration and compatibility of engineering systems with the overall IT infrastructure. Conduct training sessions and workshops to educate end-users on the proper usage and functionality of engineering systems.<br><br>Qualifications<br><br>Bachelor's Degree (3+ years) Degree in Computer Science, IT, Engineering or related Fluent in English Years with qualifications: 8 - 10 years<br><br>COMPETENCIES<br><br>Customer Focus Team work Effective Communication Personal Accountability & Commitment to achieve Resilience and Flexibility (Can do attitude) Inspiring & Developing Others Decision Making Strategic Thinking Business Acumen<br><br>Isr Requirements<br><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

Job Description<br><br>KEY RESULTS ACCOUNTABILITIES: <br><br> Design and implement the infrastructure for the Nol Automated Toll System. Regularly review the effectiveness of the infrastructure to ensure its continued compatibility with changes related to the Authority's needs. Design the architecture of systems, applications, and infrastructure based on requirements and integration between the access control system applications and other internal and external systems within the Authority. Review software requirements specifications and business cases to ensure compliance with RTA standards and specifications, and adhere to best practices based on the latest technologies and requirement. Maintain the infrastructure for the Nol Automated Toll System applications and manage the implementation of solutions for technical incidents and issues that may cause service disruptions and impact business continuity. Manage the implementation of all security controls, implement the security authorities mentioned in vulnerability reports and penetration tests, and support any security audits. Manage the implementation of projects or initiatives in accordance with RTA Project Management Office standards. Managing IT services management capabilities according to ISO 20000 standards. Manage risks. Security, risk review, and implementation of response and risk closure plans. Maintain a capacity management plan and ensure the availability of infrastructure resources to meet business and application requirements. Conduct capacity planning based on performance and growth forecasts to identify resources Required infrastructure, including identifying potential constraints such as storage capacity, CPU usage, and memory allocation, and estimating the resources required to meet future demands. Manage all management-related risks in accordance with RTA standards and take all necessary actions to ensure performance is consistently above target Implement a management risk register and develop a plan to address risks related to the Nol Automated Toll Collection System and its projects, providing the necessary mitigation. Manage the implementation of security controls and information security policy at the infrastructure level. Maintain all business impact assessments (BIAs) and business continuity plans (BCPs) at the management level and ensure effective procedures and appropriate plans are in place. Manage the backup and recovery process and submit a quarterly performance indicator report. Conduct periodic simulation tests to ensure effective disaster recovery systems are in place. Provide guidance and support for developing the customer journey and designing the Nol service model. Provide guidance and support for data design and solution architecture during the process of transitioning customer requirements to solution design. Conduct a detailed analysis of specific categories within the integration elements between application data and the Authority and identify the target architecture and existing gaps in accordance with the RTA technology strategy. Analyze data to resolve issues, detect fraud, and develop future improvements for decision-making.<br><br>Qualifications<br><br>Education: <br><br>Bachelor’s degree in Computer Engineering, Electrical and Electronic Engineering, Computer Science/ Information Technology or equivalent from a recognized university, with 5 years of working experience.<br><br>Technical Competencies: <br><br> Software Engineering and Design. Effective Stakeholder Communication. Agile Methodologies. Troubleshooting. Project Management. ISO 20000 Compliance. ACS Infrastructure Management. Risk Management Principles. Incident Management. IT Applications.<br><br>Advertiser<br><br>Roads and Transport Authority<br><br>Department<br><br>Automatic Collection Systems<br><br>Required Nationality<br><br>All Nationalities (Priority for UAE National)<br><br>Monthly Salary<br><br>Unspecified<br><br>Schedule-Time<br><br>Full time<br><br>Job Posting<br><br>17/08/2026<br><br>Unposting Date<br><br>16/09/2026

Role: Cloud Systems Architect (Remote) Location: Remote (Work from Anywhere) Payout: Competitive<br>Role Overview:We are hiring for one of our clients, seeking a Site Reliability Engineer (LInE) to work on a contractor basis. As a Site Reliability Engineer, you will apply your expertise to help train next-generation AI systems, shaping how models learn, reason, and perform through high-quality, real-world input. This role offers a unique opportunity to contribute to the development of frontier AI models, leveraging your domain knowledge to drive innovation in the AI industry.<br>Key Responsibilities:• Design, implement, and maintain scalable infrastructure using Linux, Kubernetes, and Prometheus, ensuring seamless deployments and high system availability.• Monitor system health, analyze performance metrics, and proactively address bottlenecks or potential failures, minimizing manual intervention and increasing system reliability.• Automate operational processes to minimize manual intervention and increase system reliability, and respond swiftly to incidents, conduct root cause analysis, and drive continuous improvements in incident response procedures.• Collaborate closely with development and operations teams to deliver seamless deployments and high system availability, creating comprehensive documentation and clear runbooks for operational excellence.• Respond to incidents, conduct root cause analysis, and drive continuous improvements in incident response procedures, ensuring high system availability and minimizing downtime.<br>Required Skills & Qualifications:• Proven experience designing, implementing, and maintaining scalable infrastructure using Linux, Kubernetes, and Prometheus, with a strong understanding of system health monitoring and performance metrics analysis.• Strong understanding of automation tools and technologies, with experience in automating operational processes to minimize manual intervention and increase system reliability.• Excellent problem-solving skills, with the ability to analyze complex system issues, identify root causes, and develop effective solutions.• Strong communication and collaboration skills, with the ability to work closely with development and operations teams to deliver seamless deployments and high system availability.• Experience with comprehensive documentation and clear runbooks for operational excellence, with a strong attention to detail and ability to create clear, concise documentation.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the AI industry, leveraging your domain knowledge to drive innovation and shape the development of next-generation AI systems. You will have the opportunity to work on a global scale, collaborating with top experts and contributing to the creation of cutting-edge AI models.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Cloud Systems Architect (Remote) Location: Remote (Work from Anywhere) Payout: Competitive<br>Role Overview:We are hiring for one of our clients, seeking a Site Reliability Engineer (LInE) to work on a contractor basis. As a Site Reliability Engineer, you will apply your expertise to help train next-generation AI systems, shaping how models learn, reason, and perform through high-quality, real-world input. This role offers a unique opportunity to contribute to the development of frontier AI models, leveraging your domain knowledge to drive innovation in the AI industry.<br>Key Responsibilities:• Design, implement, and maintain scalable infrastructure using Linux, Kubernetes, and Prometheus, ensuring seamless deployments and high system availability.• Monitor system health, analyze performance metrics, and proactively address bottlenecks or potential failures, minimizing manual intervention and increasing system reliability.• Automate operational processes to minimize manual intervention and increase system reliability, and respond swiftly to incidents, conduct root cause analysis, and drive continuous improvements in incident response procedures.• Collaborate closely with development and operations teams to deliver seamless deployments and high system availability, creating comprehensive documentation and clear runbooks for operational excellence.• Respond to incidents, conduct root cause analysis, and drive continuous improvements in incident response procedures, ensuring high system availability and minimizing downtime.<br>Required Skills & Qualifications:• Proven experience designing, implementing, and maintaining scalable infrastructure using Linux, Kubernetes, and Prometheus, with a strong understanding of system health monitoring and performance metrics analysis.• Strong understanding of automation tools and technologies, with experience in automating operational processes to minimize manual intervention and increase system reliability.• Excellent problem-solving skills, with the ability to analyze complex system issues, identify root causes, and develop effective solutions.• Strong communication and collaboration skills, with the ability to work closely with development and operations teams to deliver seamless deployments and high system availability.• Experience with comprehensive documentation and clear runbooks for operational excellence, with a strong attention to detail and ability to create clear, concise documentation.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the AI industry, leveraging your domain knowledge to drive innovation and shape the development of next-generation AI systems. You will have the opportunity to work on a global scale, collaborating with top experts and contributing to the creation of cutting-edge AI models.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: System Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $45/hour<br>Role Overview:We are hiring for one of our clients to fill an Engineer (All Domains) position on a contract basis. This role will involve developing and maintaining systems across multiple domains while ensuring technical alignment with project requirements. Candidates will be responsible for troubleshooting, debugging, and optimizing solutions in a fast-paced remote environment.<br>Key Responsibilities:• Design, develop, test, and deploy software solutions across diverse technical domains• Collaborate with cross-functional teams to integrate systems and resolve interoperability challenges• Analyze and optimize performance bottlenecks in existing infrastructure• Document technical specifications and maintain code repositories• Participate in code reviews and adhere to best practices for scalability and reliability<br>Required Skills & Qualifications:• Proficiency in at least two programming languages (e.g., Python, Java, C++, Java Script)• Experience with software development lifecycle methodologies• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization tools (e.g., Docker)• Strong problem-solving skills with a focus on debugging and root-cause analysis• Ability to work independently in a remote setting while meeting deadlines<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to scalable software solutions that support business growth. The position provides exposure to cutting-edge tools and diverse technical challenges.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: System Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $45/hour<br>Role Overview:We are hiring for one of our clients to fill an Engineer (All Domains) position on a contract basis. This role will involve developing and maintaining systems across multiple domains while ensuring technical alignment with project requirements. Candidates will be responsible for troubleshooting, debugging, and optimizing solutions in a fast-paced remote environment.<br>Key Responsibilities:• Design, develop, test, and deploy software solutions across diverse technical domains• Collaborate with cross-functional teams to integrate systems and resolve interoperability challenges• Analyze and optimize performance bottlenecks in existing infrastructure• Document technical specifications and maintain code repositories• Participate in code reviews and adhere to best practices for scalability and reliability<br>Required Skills & Qualifications:• Proficiency in at least two programming languages (e.g., Python, Java, C++, Java Script)• Experience with software development lifecycle methodologies• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization tools (e.g., Docker)• Strong problem-solving skills with a focus on debugging and root-cause analysis• Ability to work independently in a remote setting while meeting deadlines<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to scalable software solutions that support business growth. The position provides exposure to cutting-edge tools and diverse technical challenges.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: System Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $45/hour<br>Role Overview:We are hiring for one of our clients to fill an Engineer (All Domains) position on a contract basis. This role will involve developing and maintaining systems across multiple domains while ensuring technical alignment with project requirements. Candidates will be responsible for troubleshooting, debugging, and optimizing solutions in a fast-paced remote environment.<br>Key Responsibilities:• Design, develop, test, and deploy software solutions across diverse technical domains• Collaborate with cross-functional teams to integrate systems and resolve interoperability challenges• Analyze and optimize performance bottlenecks in existing infrastructure• Document technical specifications and maintain code repositories• Participate in code reviews and adhere to best practices for scalability and reliability<br>Required Skills & Qualifications:• Proficiency in at least two programming languages (e.g., Python, Java, C++, Java Script)• Experience with software development lifecycle methodologies• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization tools (e.g., Docker)• Strong problem-solving skills with a focus on debugging and root-cause analysis• Ability to work independently in a remote setting while meeting deadlines<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to scalable software solutions that support business growth. The position provides exposure to cutting-edge tools and diverse technical challenges.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: System Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $45/hour<br>Role Overview:We are hiring for one of our clients to fill an Engineer (All Domains) position on a contract basis. This role will involve developing and maintaining systems across multiple domains while ensuring technical alignment with project requirements. Candidates will be responsible for troubleshooting, debugging, and optimizing solutions in a fast-paced remote environment.<br>Key Responsibilities:• Design, develop, test, and deploy software solutions across diverse technical domains• Collaborate with cross-functional teams to integrate systems and resolve interoperability challenges• Analyze and optimize performance bottlenecks in existing infrastructure• Document technical specifications and maintain code repositories• Participate in code reviews and adhere to best practices for scalability and reliability<br>Required Skills & Qualifications:• Proficiency in at least two programming languages (e.g., Python, Java, C++, Java Script)• Experience with software development lifecycle methodologies• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization tools (e.g., Docker)• Strong problem-solving skills with a focus on debugging and root-cause analysis• Ability to work independently in a remote setting while meeting deadlines<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to scalable software solutions that support business growth. The position provides exposure to cutting-edge tools and diverse technical challenges.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Company Description <br>About Amer Al Guhair Established over 15 years ago, Amer Alghuhair has grown into one of the UAE’s trusted providers of government services and business solutions. With a strong reputation for excellence, professionalism, and customer service, the company offers a comprehensive range of government-related services for individuals and businesses. Driven by innovation and operational excellence, Amer Alghuhair continues to expand its presence while delivering efficient, reliable, and customer-focused solutions across the UAE.<br>IT System Administrator<br>We are currently hiring an experienced IT System Administrator to join our team.<br>The ideal candidate will have 3–5 years of hands-on experience in system administration, networking, virtualization, and Microsoft 365 administration. This role is responsible for maintaining and securing the organization’s IT infrastructure while ensuring the availability, performance, and reliability of business-critical systems.<br>Key Responsibilities<br>* Administer and maintain Windows Server environments (2016/2019/2022).* Manage VMware v Sphere and/or Microsoft Hyper-V infrastructure.* Configure and support Active Directory, DNS, DHCP, Group Policy, and file services.* Administer Microsoft 365, including Exchange Online, Microsoft Teams, Share Point Online, One Drive for Business, Microsoft Entra ID (Azure AD), and Microsoft Intune.* Manage LAN/WAN, VPNs, switches, routers, firewalls, and wireless infrastructure.* Perform server patching, backup, disaster recovery, and system monitoring.* Provide Level 2 and Level 3 technical support for infrastructure and end users.* Implement cybersecurity best practices, endpoint protection, and security compliance.* Maintain technical documentation, reports, and standard operating procedures.<br>Requirements<br>* 3–5 years of experience in System Administration, Networking, and IT Infrastructure Support.* Strong knowledge of Windows Server Administration, Active Directory, DNS, DHCP, and Group Policy.* Experience with VMware v Sphere and/or Microsoft Hyper-V.* Proven experience administering Microsoft 365 environments.* Strong understanding of TCP/IP networking, VLANs, VPNs, routing, switching, and firewall administration.* Experience with backup and disaster recovery solutions.* Excellent troubleshooting, analytical, communication, and documentation skills.* Ability to work independently and collaboratively in a fast-paced environment.<br>If you meet the above requirements and are interested in this opportunity, please send your CV to recruitment@hrreb.com. Only shortlisted candidates will be contacted.

Responsibilities and Accountability <br><br><br>A. Platform administration and governance<br> Act as the operational contact for Superset, working with the vendor, IT and authorised University stakeholders.<br> Configure and maintain user roles, permissions, cycles, academic structures, taxonomies, templates, forms, notifications, workflows and approval rules within delegated authority.<br> Support the documentation of administration standards, change logs, configuration records, service procedures and business-continuity arrangements.<br> Apply appropriate controls for student, graduate, employer and staff data.<br> B. User lifecycle and data operations<br> Coordinate student and graduate onboarding, account activation, user imports, cohort updates, deduplication, corrections, status changes and authorised offboarding.<br> Maintain accurate programme, campus, cycle and eligibility data in coordination with Dubai Academic Registry, IT Office and the CCE team.<br> Monitor profile completion, engagement and source-data quality; coordinate targeted adoption and remediation campaigns.<br> Support secure data exports, imports and approved integrations, ensuring that changes are tested and reconciled.<br> C. Employer and opportunity workflow<br> Support the administration of employer registrations, employer verification, vacancy and internship approvals, eligibility filters, application workflows, interview stages and offer/outcome capture in line with CES policies.<br> Liaise with the CMS solution provider team to ensure opportunities supplied by Faculty Career Partners are processed accurately, promptly and mapped to the correct programmes and student groups.<br> D. User support, training and adoption<br> Provide first-line functional support for students, employers, faculty and staff; triage technical issues and escalate vendor or IT incidents with complete evidence.<br> Develop user guides, standard responses, training materials and role-based sessions for students, staff, employers and campus partners.<br> Maintain a searchable issue and knowledge log and identify recurring problems that require process or configuration change.<br> E. Testing, improvement and service management<br> Coordinate user acceptance testing for releases, new modules, workflows and integrations; document results and obtain appropriate sign-off.<br> Monitor platform performance, unresolved incidents, turnaround times, adoption and feature utilisation and report material risks to the CES Manager.<br> Gather user requirements and recommend improvements based on operational need, privacy, accessibility, scalability and value.<br> F. Digital communications and content quality<br> Maintain accurate platform-facing content, help text, automated messages, event listings and key service information within the agreed content-governance model.<br> Ensure communications are timely, accessible, audience-appropriate and consistent with University branding and policy.<br> G. General responsibilities<br> Comply with University policies, professional standards, safeguarding requirements, information-security controls and applicable UAE legislation; maintain confidentiality and sound judgement when handling student, graduate, employer and institutional information.<br> Promote equality, inclusion, accessibility and fair access to opportunities, and contribute to major CES activities such as orientation, career fairs, employer events and cross-campus initiatives as reasonably required.<br> Undertake other duties consistent with the scope and level of the role following discussion with the line manager.<br> <br><br>Requirements<br><br>Education and Qualifications<br> Required: Relevant post-secondary degree qualification<br> Desirable: certification in UX/UI, CRM administration, IT service management, project management or data protection.<br> <br>Previous experience<br> Required: 2-3 years professional experience in administering CRM, HR management systems or comparable multi-user business applications.<br> Desirable: Hands-on experience with Handshake, Symplicity, or university career-management systems.<br> Knowledge, Skills and Experience<br> Strong digital literacy, advanced spreadsheet capability and confidence learning configurable cloud platforms.<br> Understanding of user access, data quality, privacy, information security and operational controls.<br> Ability to map processes and translate service requirements into system workflows.<br> Knowledgeable about databases and web-based resources and interfaces<br> Structured problem-solving, customer service and clear communication.<br> High attention to detail, reliability and ability to manage competing operational priorities.<br> Ability to balance user experience with governance and evidence requirements<br> Ability to work as a good team member with commitment to achieving excellence<br> Accurate and methodical with a practical approach and an enthusiasm for providing high quality CCE services<br> Ability to prioritise and manage workload<br> Ability to take initiative, with minimum supervision<br> Good understanding of the youth mentality and cultural diversity issues<br> <br>The intent of this job description is to provide representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. As a rapidly growing institution, Middlesex employees may be required to perform job-related tasks other than those specifically presented in this description.<br><br>Skills: Education and Qualifications <br> Required: Relevant post-secondary degree qualification <br> Desirable: certification in UX/UI, CRM administration, IT service management, project management or data protection. <br> <br> Previous experience <br> Required: 2-3 years professional experience in administering CRM, HR management systems or comparable multi-user business applications. <br> Desirable: Hands-on experience with Handshake, Symplicity, or university career-management systems. <br> Knowledge, Skills and Experience <br> Strong digital literacy, advanced spreadsheet capability and confidence learning configurable cloud platforms. <br> Understanding of user access, data quality, privacy, information security and operational controls. <br> Ability to map processes and translate service requirements into system workflows. <br> Knowledgeable about databases and web-based resources and interfaces <br> Structured problem-solving, customer service and clear communication. <br> High attention to detail, reliability and ability to manage competing operational priorities. <br> Ability to balance user experience with governance and evidence requirements <br> Ability to work as a good team member with commitment to achieving excellence <br> Accurate and methodical with a practical approach and an enthusiasm for providing high quality CCE services <br> Ability to prioritise and manage workload <br> Ability to take initiative, with minimum supervision <br> Good understanding of the youth mentality and cultural diversity issues <br> <br> The intent of this job description is to provide representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. As a rapidly growing institution, Middlesex employees may be required to perform job-related tasks other than those specifically presented in this description.

Job Description<br><br>Job Purpose<br><br>To ensure the quality, integrity, and compliance of RTA’s digital licensing systems by leading evaluation, testing, and post-launch monitoring activities. The role drives continuous improvement in system reliability, security, and performance through rigorous quality assurance frameworks aligned with RTA’s digital governance and innovation strategy.<br><br>Roles And Responsibilities<br><br>Strategy<br><br> Lead and oversee govern the development, implementation, and continual refinement of quality assurance frameworks, regulatory controls, and testing standards for licensing systems, in line with RTA digital governance principles and future-oriented architectural standards. Oversee the definition and continuous maintenance of service-quality benchmarks for system performance, data integrity, security, and user experience across all digital Licensing channels. Support the strategic governance and planning of quality control priorities, encompassing AI-enabled validation, integrated system assurance, and lifecycle management of digital solutions<br><br>Operations<br><br> Manage and execute User Acceptance Testing (UAT) in coordination with stakeholders to ensure all system functionalities, workflows, and interfaces are validated and approved in accordance with established acceptance criteria. Ensure the integrity and accuracy of licensing systems involved in exchanging and collecting violations issued by internal and external authorities. Supervise the provision of required test data to Licensing Institution partners for integration checks, ensuring full alignment with approved policies. Conduct periodic reviews of licensing-system operators and service providers to ensure adherence to integration requirements, information-security standards, and reporting obligations to the Security and Control Department. Review and analyse system-failure reports and technical issues submitted by support teams, assess solution effectiveness, and coordinate with relevant units to address root causes. Conduct comprehensive functional, performance, security, and compliance testing for system releases, and review and endorse quality control documentation, test results, and supporting evidence to ensure compliance with technical specifications and governance standards prior to deployment and production rollout. Supervise system behaviour after deployment by detecting irregularities, managing defect resolution with technical teams, and ensuring continuous and stable system operations.<br><br>Product / Process Improvement<br><br> Support quality control and system-validation processes by refining UAT methodologies, documentation practices, and compliance tracking mechanisms. Enhance governance frameworks, quality standards, and system controls to mitigate the risk of recurring technical failures and improve overall system reliability Analyse post-launch system performance data to identify recurring quality issues and recommend process improvements for testing, deployment, and monitoring. Document lessons learned and contributed to the continuous enhancement of quality assurance methodologies and automation frameworks.<br><br>Physical Working Conditions<br><br>Primarily office-based role with regular collaboration with internal teams, IT units, and service-provider representatives, may require occasional visits to partner facilities or system-testing locations as necessary.<br><br>Qualifications<br><br>Bachelor’s degree/Master’s degree in Computer Science, Systems Engineering or related field3+ years in case of Master's degree or higher (5+ years in case of Bachelor's degree)<br><br>Job Category<br><br>Audit<br><br>Advertiser<br><br>Roads and Transport Authority<br><br>Department<br><br>Licensing Systems<br><br>Required Nationality<br><br>All Nationalities (Priority for UAE National)<br><br>Monthly Salary<br><br>Unspecified<br><br>Schedule-Time<br><br>Full time<br><br>Job Posting<br><br>10/08/2026<br><br>Unposting Date<br><br>09/09/2026

Company Description Pickl is a Dubai-born burger concept known for its award-winning cheeseburgers and fresh fried chicken sandwiches made without preservatives, hormones, or antibiotics. Recognized repeatedly as Best Burger and Best Fried Chicken by regional food awards, Pickl has also been named Restaurant of the Year across multiple years. The brand focuses on delivering high-quality, FRESH. FAST. FOOD. to guests in a casual, energetic environment. Pickl has expanded to seven countries across the region, including the UAE, Qatar, Bahrain, Egypt, Jordan, Oman, and Saudi Arabia, with further growth planned in Kuwait and Iraq. Guests can dine in or order delivery through all major UAE platforms.<br>Role Description The Information Technology Support Specialist is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for providing first-line technical and help desk support to restaurant and office staff, ensuring hardware, software, and networks operate reliably during daily operations. The specialist will handle troubleshooting of desktop computers and point-of-sale systems, resolve user incidents, and escalate complex issues when needed. Day-to-day tasks include installing and configuring devices, managing user accounts and access, maintaining asset inventories, and documenting support requests and resolutions. The role also supports IT security best practices, assists with system upgrades and deployments, and collaborates with cross-functional teams to minimize downtime and enhance overall technology performance.<br>Qualifications<br> Candidates should possess strong Technical Support and Help Desk Support skills to assist end users effectively and manage incident resolution. Candidates should possess solid Troubleshooting and Desktop Computers skills to diagnose and resolve hardware and software issues efficiently. Candidates should possess a foundational understanding of Information Technology, including operating systems, basic networking, and common business applications. Candidates should possess clear written and verbal communication skills and the ability to explain technical concepts in simple terms. Candidates should possess strong customer service orientation, time management, and organizational skills for a fast-paced hospitality environment. Relevant certifications (e.g., Comp TIA A+, ITIL Foundation) or a diploma/degree in IT, Computer Science, or a related field are beneficial. Experience supporting POS systems, restaurant operations technology, or multi-site environments is an advantage. Ability to work on-site in Dubai, occasionally outside standard hours, and collaborate with diverse teams across the region.

Job Summary The IT Executive will be responsible for supporting, maintaining, and troubleshooting the company’s IT infrastructure, including network systems, servers, cloud platforms, and end-user support. The role requires hands-on technical expertise in network configuration, security, system maintenance, and providing timely IT assistance to ensure smooth business operations.<br>Key Responsibilities• Hands-on experience in Mac Book configurations.• Assist in the installation, configuration, and maintenance of networking hardware such as routers, switches, firewalls, and wireless access points.• Troubleshoot network issues (e.g., connectivity, performance, security) and provide timely resolutions.• Perform routine network monitoring and ensure network performance and availability meet company requirements.• Help configure and maintain network devices such as VLANs, subnets, IP routing, and VPNs.• Assist in the setup and maintenance of internal and external network systems, includinglocal area networks (LANs), wide area networks (WANs), and cloud-based networks.• Configuration, troubleshooting, and management of database storage servers and cloud servers.• Support network security efforts by assisting with firewall management, intrusion detection/prevention systems, and VPN configurations.• Document network configurations, procedures, and troubleshooting steps.• Participate in network performance optimization and capacity planning activities.• Assist in the management of network access control and network traffic analysis.• Provide support for end-users regardingnetwork-related issues, both in person and remotely.• Collaborate with other IT teams to ensure seamless integration and operation of network-related systems.<br>Required Skills & Qualifications• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.• Proven experience in IT support, networking, and system administration.• Hands-on experience with Mac Book configuration and troubleshooting.• Strong knowledge of networking concepts, including LAN, WAN, VLANs, IP routing, VPNs, and firewalls.• Experience with server management, database storage systems, and cloud environments.• Knowledge of network security practices and troubleshooting methodologies.• Ability to diagnose and resolve hardware, software, and network-related issues.• Strong documentation, communication, and problem-solving skills.• Ability to work independently and collaborate effectively with IT teams.

Job Summary The IT Executive will be responsible for supporting, maintaining, and troubleshooting the company’s IT infrastructure, including network systems, servers, cloud platforms, and end-user support. The role requires hands-on technical expertise in network configuration, security, system maintenance, and providing timely IT assistance to ensure smooth business operations.<br>Key Responsibilities• Hands-on experience in Mac Book configurations.• Assist in the installation, configuration, and maintenance of networking hardware such as routers, switches, firewalls, and wireless access points.• Troubleshoot network issues (e.g., connectivity, performance, security) and provide timely resolutions.• Perform routine network monitoring and ensure network performance and availability meet company requirements.• Help configure and maintain network devices such as VLANs, subnets, IP routing, and VPNs.• Assist in the setup and maintenance of internal and external network systems, includinglocal area networks (LANs), wide area networks (WANs), and cloud-based networks.• Configuration, troubleshooting, and management of database storage servers and cloud servers.• Support network security efforts by assisting with firewall management, intrusion detection/prevention systems, and VPN configurations.• Document network configurations, procedures, and troubleshooting steps.• Participate in network performance optimization and capacity planning activities.• Assist in the management of network access control and network traffic analysis.• Provide support for end-users regardingnetwork-related issues, both in person and remotely.• Collaborate with other IT teams to ensure seamless integration and operation of network-related systems.<br>Required Skills & Qualifications• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.• Proven experience in IT support, networking, and system administration.• Hands-on experience with Mac Book configuration and troubleshooting.• Strong knowledge of networking concepts, including LAN, WAN, VLANs, IP routing, VPNs, and firewalls.• Experience with server management, database storage systems, and cloud environments.• Knowledge of network security practices and troubleshooting methodologies.• Ability to diagnose and resolve hardware, software, and network-related issues.• Strong documentation, communication, and problem-solving skills.• Ability to work independently and collaborate effectively with IT teams.

Job Summary Seeking an experienced Information Security Administrator to support and strengthen its Information Security function. The successful candidate will be responsible for administering day-to-day information security operations, ensuring compliance with governance frameworks, managing security policies and standards, and supporting risk management initiatives across the organization. Working closely with the Head of Information Security (CISO), the role will collaborate with an internal Information Security team and a Managed Security Operations Center (SOC) partner to ensure the confidentiality, integrity, and availability of the organization's information assets while maintaining compliance with regulatory and industry standards.<br>Key Responsibilities Information Security Operations Administer and oversee daily Information Security operations across the organization. Coordinate with the internal Information Security team and Managed SOC partner to monitor, assess, and respond to security events. Support incident management, vulnerability remediation, and security monitoring activities. Ensure effective implementation of security controls across IT infrastructure and business applications. Governance, Risk & Compliance (GRC) Support and maintain the organization's Information Security Governance, Risk, and Compliance (GRC) framework. Conduct security risk assessments and monitor mitigation plans. Manage third-party/vendor security risk assessments and compliance reviews. Ensure compliance with internal security policies, regulatory requirements, and industry standards. Support audit activities and closure of audit findings. Policy & Documentation Management Draft, review, update, and maintain Information Security policies, standards, procedures, guidelines, and Standard Operating Procedures (SOPs). Ensure documentation remains aligned with evolving regulatory and business requirements. Promote awareness and adherence to Information Security policies across the organization. Security Governance & Compliance Participate in Information Security governance initiatives. Support data protection and privacy-related projects. Assist in AI governance and emerging technology security initiatives. Monitor compliance with established security frameworks and regulatory obligations. Risk Management Identify, assess, and monitor information security risks. Recommend appropriate security controls to mitigate identified risks. Support business continuity planning and disaster recovery governance activities. Participate in Business Impact Analysis (BIA) and continuity planning exercises. Stakeholder Collaboration Collaborate with IT Infrastructure, Application, Risk, Compliance, Audit, and Business teams to implement security controls. Coordinate with external auditors, regulators, consultants, and third-party vendors as required. Provide Information Security guidance and recommendations to business stakeholders. Continuous Improvement Monitor emerging cybersecurity threats, vulnerabilities, and industry best practices. Recommend improvements to security processes, controls, and governance practices. Support security awareness initiatives and contribute to building a security-focused culture.<br>Required Qualifications Bachelor's Degree in:Information Security Cyber Security Computer Science Information Technology Computer Engineeringor a related discipline.<br>Professional Certifications (Preferred) Candidates holding one or more of the following certifications will be preferred:ISO/IEC 27001 Lead Implementer or Lead Auditor Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Comp TIA Security+Certified in Risk and Information Systems Control (CRISC) Certified Ethical Hacker (CEH) (Advantage)<br>Experience5–6 years of relevant experience in Information Security, Governance, Risk & Compliance (GRC), or Cyber Security. Experience working within regulated industries such as Insurance, Banking, Financial Services, or Healthcare is preferred. Experience supporting Managed Security Operations Center (SOC) environments is an advantage.<br>Technical Skills Information Security Governance Risk Assessment & Risk Management IT Governance & Compliance Security Policy Development Third-Party Risk Management Information Security Audits Business Continuity & Disaster Recovery Security Incident Coordination Data Protection & Privacy Security Documentation & SOP Development Regulatory Compliance AI Governance Awareness Vulnerability Management Security Control Assessment<br>Key Competencies Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. High attention to detail and documentation skills. Strong understanding of security governance principles. Ability to manage multiple priorities in a fast-paced environment. Collaborative team player with a proactive approach to security improvement.<br>Preferred Candidate Profile Candidates with experience in the following environments will be preferred:Insurance Banking & Financial Services Healthcare Large Enterprise IT Environments Information Security Governance & Compliance Managed Security Services (SOC)

Role: Systems Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $300K - $650K/yr<br>Role Overview:We are hiring for one of our clients, seeking a Forward Deployed Engineer to work on a full-time basis. This role involves deploying and integrating AI solutions directly with enterprise customers to ensure seamless implementation and adoption. The position requires close collaboration with cross-functional teams to address technical challenges in production environments.<br>Key Responsibilities:• Deploy and configure AI models and infrastructure for enterprise clients to meet performance and scalability requirements.• Troubleshoot and resolve technical issues in real-time to minimize downtime and ensure system reliability.• Collaborate with product and engineering teams to gather feedback and refine solutions based on customer needs.• Develop and maintain documentation for deployed systems to support ongoing operations and future deployments.• Provide technical leadership to customers through training, best practices, and proactive support.<br>Required Skills & Qualifications:• Experience with deploying and scaling AI/ML models in production environments is required.• Proficiency in Python and cloud platforms such as AWS, GCP, or Azure is necessary.• Strong problem-solving skills with the ability to diagnose and resolve complex technical issues.• Experience with containerization (Docker, Kubernetes) and CI/CD pipelines is preferred.• Excellent communication skills for interacting with customers and internal stakeholders.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development | Technology, Information and Internet | IT Services and IT Consulting industry, contributing to the deployment of cutting-edge AI solutions worldwide. The position involves direct engagement with high-impact clients to drive adoption and success of technical products.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Company Description<br><br>SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.<br><br>Job Description<br><br>We're looking for an experienced and visionary **Information Technology Manager** to join our dynamic IT team in Dubai, United Arab Emirates. In this pivotal role, you will drive technological innovation while ensuring the security, integrity, and optimal performance of our IT systems. Your strategic leadership, analytical mindset, and collaborative approach will be instrumental in aligning our technology initiatives with business objectives and delivering exceptional value to the organization.<br><br>Oversee the security, integrity, and maintenance of all IT systems and infrastructure, ensuring robust procedures and best practices are consistently implemented and monitored Develop and execute comprehensive IT strategies that align with organizational goals, communicating objectives clearly across all levels and enabling informed strategic business decisions Manage IT budgets, vendor relationships, and licensing agreements; negotiate service and maintenance contracts while ensuring cost-effectiveness and compliance with industry standards Conduct thorough analysis of system performance and hardware/software functionality, providing data-driven recommendations to enhance efficiency and deliver added business value Lead and mentor IT team members, fostering a collaborative and supportive environment that encourages professional development, innovation, and continuous improvement Collaborate extensively with business stakeholders to drive readiness initiatives, oversee system installations, and ensure user acceptance of deliverables and compliance with key performance indicators Ensure adherence to all relevant legislation, regulatory requirements, and company policies; plan and document due diligence activities for internal and external audits Identify and implement creative solutions to complex IT challenges, offering strategic advice and recommendations that optimize organizational efficiency Manage IT projects from conception through completion, ensuring timely delivery, quality standards, and stakeholder satisfaction Build and maintain effective working relationships with key stakeholders, demonstrating transparency and commitment to organizational excellence<br><br>Qualifications<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field Minimum 5 years of progressive IT management experience with proven track record of success Strong expertise in IT infrastructure, network management, and system administration Demonstrated excellence in IT strategy development, implementation, and organizational alignment Exceptional leadership skills with a hands-on, lead-by-example work style and ability to inspire teams Advanced problem-solving capabilities with a creative mindset and ability to develop innovative solutions Proficiency in IT service management tools and platforms Strong financial acumen with experience in budget management and cost optimization Comprehensive knowledge of IT security, compliance, risk management, and business continuity planning Excellent interpersonal and communication skills with the ability to engage effectively at all organizational levels Proven ability to manage vendor relationships, negotiate contracts, and oversee licensing and upgrades Personal integrity, resilience, and commitment to maintaining the highest standards of excellence Strong organizational and time management skills with the ability to prioritize multiple initiatives Experience with change management and organizational transformation initiatives ITIL certification or equivalent IT service management certification (preferred) Knowledge of UAE-specific IT compliance and regulatory requirements (preferred)

IT Support Engineer<br>Kemipex | Dubai, UAEKemipex is looking for a proactive and solution-driven IT Support Engineer to manage day-to-day IT operations and ensure seamless technology support across the organization. If you're passionate about troubleshooting, infrastructure, and Microsoft 365, we'd love to hear from you.<br>Key Responsibilities Install, configure, and maintain IT hardware including laptops, desktops, printers, servers, Wi-Fi devices, cameras, and access control systems. Administer Microsoft 365 (Exchange, Outlook, Teams, Share Point, One Drive), including user accounts, licenses, and device setup. Provide first-level technical support, resolve hardware, software, and network issues, and manage incidents through Manage Engine. Monitor and support LAN, Wi-Fi, VPN, internet connectivity, and coordinate with telecom providers (Du/Etisalat). Maintain IT asset inventory, system documentation, and ensure accurate hardware tracking. Support onboarding/offboarding, data security, equipment lifecycle management, and user training on IT best practices.<br>Requirements Bachelor's degree in information technology, Computer Science, or a related field.2+ years of experience in IT support within a corporate environment. Strong knowledge of computer hardware, Windows operating systems, and Microsoft 365 administration. Experience with Manage Engine or other IT Service Management (ITSM) tools. Good understanding of networking fundamentals (LAN, Wi-Fi, VPN). Strong problem-solving skills, excellent communication, and a customer-focused mindset.<br>Join Kemipex and play a key role in supporting a fast-growing global organization through reliable, secure, and efficient IT operations.