Git Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> &nbsp;IT Operations Officer for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Key Skills &amp; Qualifications</strong></p><br><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT Operations, Banking Operations, or Infrastructure Support.</li><li>Knowledge of banking systems such as FCUBS, T24, Way4, DCMS and UAECB Applications.</li><li>Experience with Windows Server, Active Directory, Networking, VPN, MPLS, and Microsoft 365.</li><li>Strong troubleshooting, incident management, and vendor coordination skills.</li><li>Good communication, documentation, and reporting abilities.</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>IT Operations Management</li><li>Banking Systems Support</li><li>Infrastructure &amp; Network Administration</li><li>Incident &amp; Problem Management</li><li>Vendor Coordination</li><li>Business Continuity &amp; Disaster Recovery Support</li><li>Analytical &amp; Troubleshooting Skills</li><li>Customer Service Orientation</li><li>Ability to Work Under Pressure and Outside Business Hours when required.</li></ul><p><strong>Operational Support Coverage</strong></p><br><ul><li>Provide after-hours and on-call support for end users and customers to ensure timely resolution of critical IT and banking operation issues outside normal business hours.</li><li>Respond to and troubleshoot production incidents, system outages, application failures, and urgent service requests.</li><li>Coordinate with internal teams, vendors, and service providers during critical incidents to minimize service disruption and ensure business continuity.</li></ul><p><strong>End User Support</strong></p><br><ul><li>Perform routine server health checks, system monitoring, and patch management activities.</li><li>Support Active Directory, Microsoft 365, Azure, Intune, and Windows environments.</li><li>Manage user accounts, access requests, and application support activities.</li><li>Provide Level 1 &amp; 2 support for end users, desktops, laptops, printers, and peripherals.</li><li>Coordinate with vendors and support teams to resolve infrastructure and application-related issues.</li></ul><p><strong>Infrastructure &amp; Network Support</strong></p><br><ul><li>Support and maintain Main Data Center (DC) and Disaster Recovery (DR) site infrastructure.</li><li>Install, configure, upgrade, and troubleshoot routers, switches, and network devices.</li><li>Monitor and maintain MPLS, WAN, VPN, and branch network connectivity.</li><li>Coordinate with telecom providers and service providers for circuit provisioning, upgrades, and incident resolution.</li><li>Maintain network documentation, operational procedures, and technical records.</li><li>Support branch IT infrastructure across Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah locations.</li><li>Maintain and manage IT asset inventory, including tracking, deployment, replacement, and disposal of IT equipment.</li><li>Perform network cable patching, structured cabling activities, and connectivity troubleshooting within Data Centers, communication rooms, and branch locations.</li><li>Install, configure, and support Cisco IP telephony devices, including user provisioning, extensions, and basic Call Manager administration.</li><li>Support Cisco Voice and Unified Communications infrastructure and coordinate with vendors for telephony-related incidents and upgrades</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> &nbsp;IT Operations Officer for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Key Skills &amp; Qualifications</strong></p><br><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT Operations, Banking Operations, or Infrastructure Support.</li><li>Knowledge of banking systems such as FCUBS, T24, Way4, DCMS and UAECB Applications.</li><li>Experience with Windows Server, Active Directory, Networking, VPN, MPLS, and Microsoft 365.</li><li>Strong troubleshooting, incident management, and vendor coordination skills.</li><li>Good communication, documentation, and reporting abilities.</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>IT Operations Management</li><li>Banking Systems Support</li><li>Infrastructure &amp; Network Administration</li><li>Incident &amp; Problem Management</li><li>Vendor Coordination</li><li>Business Continuity &amp; Disaster Recovery Support</li><li>Analytical &amp; Troubleshooting Skills</li><li>Customer Service Orientation</li><li>Ability to Work Under Pressure and Outside Business Hours when required.</li></ul><p><strong>Operational Support Coverage</strong></p><br><ul><li>Provide after-hours and on-call support for end users and customers to ensure timely resolution of critical IT and banking operation issues outside normal business hours.</li><li>Respond to and troubleshoot production incidents, system outages, application failures, and urgent service requests.</li><li>Coordinate with internal teams, vendors, and service providers during critical incidents to minimize service disruption and ensure business continuity.</li></ul><p><strong>End User Support</strong></p><br><ul><li>Perform routine server health checks, system monitoring, and patch management activities.</li><li>Support Active Directory, Microsoft 365, Azure, Intune, and Windows environments.</li><li>Manage user accounts, access requests, and application support activities.</li><li>Provide Level 1 &amp; 2 support for end users, desktops, laptops, printers, and peripherals.</li><li>Coordinate with vendors and support teams to resolve infrastructure and application-related issues.</li></ul><p><strong>Infrastructure &amp; Network Support</strong></p><br><ul><li>Support and maintain Main Data Center (DC) and Disaster Recovery (DR) site infrastructure.</li><li>Install, configure, upgrade, and troubleshoot routers, switches, and network devices.</li><li>Monitor and maintain MPLS, WAN, VPN, and branch network connectivity.</li><li>Coordinate with telecom providers and service providers for circuit provisioning, upgrades, and incident resolution.</li><li>Maintain network documentation, operational procedures, and technical records.</li><li>Support branch IT infrastructure across Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah locations.</li><li>Maintain and manage IT asset inventory, including tracking, deployment, replacement, and disposal of IT equipment.</li><li>Perform network cable patching, structured cabling activities, and connectivity troubleshooting within Data Centers, communication rooms, and branch locations.</li><li>Install, configure, and support Cisco IP telephony devices, including user provisioning, extensions, and basic Call Manager administration.</li><li>Support Cisco Voice and Unified Communications infrastructure and coordinate with vendors for telephony-related incidents and upgrades</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

About Darwinbox:<br><br>Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.<br><br>Role Summary:<br><br>Lead end-to-end implementation of Darwinbox HCM solutions (Core HR, Payroll, Time & Attendance, Performance, etc.), ensuring seamless delivery from kick-off through go-live and post-implementation support. We are looking for an experienced professional to lead end-to-end deployments of Darwinbox HCM solutions, ensuring successful delivery from project initiation to post-go-live support. The role involves managing the full project lifecycle—including planning, configuration, testing, integrations, and training—while collaborating with cross-functional teams and driving stakeholder alignment through governance and cadence meetings. The ideal candidate has 8–15 years of experience in HRMS/Saa S implementations, including at least 4 years with platforms like Darwinbox, Workday, or Oracle Fusion. Strong project governance, stakeholder management, HR process knowledge, and familiarity with tools like JIRA, Excel, and SQL are essential. PMP/Agile certifications and an MBA are desirable.<br><br>Key Responsibilities:<br>Define project scope, objectives, milestones, and resource allocation Drive full project lifecycle: planning, configuration, testing (UAT), deployment, and post-go-live support Conduct discovery sessions to gather business requirements and translate them into system configurations Manage stakeholders (clients, HR, IT, internal teams), run governance calls, Steer Co meetings, and weekly cadences Identify, escalate, and resolve project risks, issues, assumptions, and dependencies Track project health metrics, maintain documentation, manage change requests, and control deliverables Collaborate with product and technical teams on integrations, data migration, and reporting Lead user training sessions, manage change adoption, and ensure client readiness.<br><br>Requirement :<br>8–15 years' experience in HRMS/Saa S implementation (HR domain preferred), with 4+ years in Darwinbox/Workday/Oracle Fusion HCM deployments Bachelor’s degree in Business, IT, or related field; MBA is a plus Arabic speaking is must Certifications like Darwinbox, PMP, PRINCE2, or Agile CSM preferred Strong knowledge of HR processes: Core HR, payroll, leave, attendance, performance management. Excellent stakeholder management and communication skills Proficient in planning tools (JIRA, Zoho Projects, MS Project) and MS Office suite Familiarity with data migration, APIs, Excel/SQL/spreadsheets Strong project governance, risk mitigation, and multi-stakeholder coordination capabilities Ability to prioritize, multitask, and drive projects under tight timeline

---------- Job position is based in Damascus, Syria- Full time ----------<br>Position Objectives The Lead Solution Architect will be responsible for defining, governing, and hands-on delivering the overall architecture of a large-scale enterprise business application platform of Telco Operator.<br>This is a player-coach role: the architect will own the enterprise blueprint while working directly in the detail - producing low-level designs, guiding implementation teams, and participating in migration and cutover execution.<br>The role ensures alignment between business objectives, application architecture, data architecture, integration architecture, security standards, infrastructure scalability, and enterprise technology governance.<br>This role is suitable for a senior architect with recent hands-on delivery experience in complex enterprise platforms such as ERP, telecom OSS/BSS, government digital platforms, banking systems, large workflow platforms, or system-integration-led business applications.<br>Job Description and Responsibilities Own and maintain the end-to-end enterprise architecture blueprint for the platform. Define the target architecture across business, application, integration, data, security, and infrastructure layers. Produce and review both HLDs and LLDs - including physical infrastructure design, data-flow design, and deployment topology. Ensure the platform can support enterprise-scale usage, high availability, performance, scalability, and operational resilience. Lead architecture governance, technical design reviews, and architecture decision-making. Align platform design with enterprise technology standards, cybersecurity policies, infrastructure standards, and integration principles. Design and personally guide integration with ERP, IAM, telecom/network systems, planning/design platforms, reporting systems, and enterprise integration layers. Plan and execute legacy system transition and migration - including coexistence strategy, data migration execution, cutover runbooks, rollback plans, and decommissioning. Identify architecture risks, technical debt, scalability gaps, and improvement opportunities, and drive their remediation. Work closely and hands-on with business owners, security teams, infrastructure teams, data teams, application teams, vendors, and architecture review boards.<br>Qualification and Required Skills Bachelor's degree in Engineering, Telecommunications, IT, Computer Science, or related field.10–15 years of experience in IT/software, with a minimum of 5 years in solution, platform, or enterprise architecture roles. Recent hands-on delivery experience (within the last 2–3 years): has personally built, deployed, or debugged production systems - not solely reviewed or governed others' designs. Proven experience taking at least one large platform through the full cycle: design, build, migration, and go-live. Deep integration experience: API design, messaging platforms (Kafka, Rabbit MQ, or similar), and ETL/data migration execution. Practical infrastructure skills: Kubernetes/Open Shift, cloud or on-premise deployment models, and infrastructure-as-code exposure (Terraform, Ansible). Strong communication, reporting, and stakeholder management skills - able to brief leadership and whiteboard implementation detail with engineers.<br>Preferred Certifications TOGAFCloud architecture certification Kubernetes / Open Shift certification ITILPMP or equivalent delivery governance exposure<br>Preferred Experience Experience in telecom, infrastructure delivery, or large-scale digital transformation programs. Experience with Odoo, ERPNext, Oracle EBS/Fusion, SAP, Service Now, Maximo, or similar enterprise platforms. Experience with Oracle procurement, invoice, fixed asset, or financial integration. Experience with architecture review boards and regulated enterprise environments. Experience in Middle East large transformation programs or Asia-based system integration delivery.<br>---------- Job position is based in Damascus, Syria- Full time ----------

<ul><li><p>Lead the technical solution of Oracle FCCS and TRCS, ensuring best practices.</p></li><li><p>Manage metadata updates.</p></li><li><p>Develop and optimize ODR business rules, configurable consolidation rules and calculations for consolidation processes.</p></li><li><p>Design and maintain data integration and pipelines between FCCS, TRCS, ERP, and other reporting / EPM systems.</p></li><li><p>Configure and manage user security in FCCS, ensuring proper access controls.</p></li><li><p>Develop and enhance reports for financial analysis and reporting.</p></li><li><p>Perform Smart View analysis for Goodwill, SOCE, Cash Flow, and other financial reports.</p></li><li><p>Configure and manage intercompany eliminations and plug account functionality.</p></li><li><p>Support month-end financial consolidation and statutory reporting processes.</p></li><li><p>Ensure compliance with IFRS/GAAP and other regulatory reporting standards.</p></li><li><p>Oversee financial master data management, ensuring data integrity and consistency.</p></li><li><p>Support Tax Reporting TRCS application and variance analysis for financial close processes.</p></li><li><p>Work closely with finance teams to streamline consolidation, tax reporting, data validations and reporting.</p></li><li><p>Support&nbsp;tax reporting automation using Oracle TRCS, including tax provisioning, transfer pricing, and country-by-country reporting (CbCR).</p></li><li><p>Provide training and documentation to business users on system functionalities, reporting tools, and best practices.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong><u>Education and Certification:</u></strong></p><p><strong><u>Essential:</u></strong></p><ul><li><p>Bachelor’s or Master’s degree in Finance, Accounting, Information Technology, or related field.</p></li><li><p>8-10 years of experience in Oracle EPM (FCCS, TRCS, or HFM) with 5+ large-scale implementations.</p></li><li><p>Strong expertise in financial consolidation, intercompany accounting, and tax reporting.</p></li></ul><p><strong><u>&nbsp;</u></strong></p><p><strong><u>Desirable:</u></strong></p><ul><li><p>Oracle EPM certifications in&nbsp;FCCS and TRCS.</p></li><li><p>Knowledge of&nbsp;financial compliance standards (IFRS, GAAP, SOX, VAT, Corporate Tax regulations).</p></li></ul><br><p><strong><u>Knowledge Skills and Experience</u></strong></p><ul><li><p>Deep technical and functional expertise in Oracle FCCS and TRCS.</p></li><li><p>Strong understanding of financial consolidation, close processes, and tax automation.</p></li><li><p>Hands-on experience with business rule development, consolidation methods, and tax provisions.</p></li><li><p>Proficiency in Smart View, Financial Reporting Studio (FRS), and Management Reporting (MR).</p></li><li><p>Experience in data integration, EPM Automate, and scripting for automation.</p></li><li><p>Strong analytical skills for variance analysis, reconciliation, and data validation.</p></li><li><p>Excellent stakeholder management skills, working closely with finance, tax, and IT teams.</p></li><li><p>Ability to troubleshoot financial data issues, ensuring accurate reporting.</p></li><li><p>Experience with audit compliance, regulatory reporting, and financial statement preparation.</p></li><li><p>Strong communication skills to translate business requirements into technical solutions.</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join a global health tech leader transforming care delivery through smart, safe, and scalable digital solutions.</p><br><p>About the Role</p><br><p>We are seeking a practicing or former physician to join our Regional Product Team, bridging clinical practice and digital health innovation. This role is focused on shaping, configuring, and optimizing InterSystems EHRs – TrakCare and IntelliCare – to meet local market needs, regulatory requirements, and real-world clinical workflows.</p><br><p>Unlike traditional clinical advisory roles, this position is deeply embedded in product development and delivery. The successful candidate will translate frontline clinical experience into functional specifications, product enhancements, and safe, effective digital workflows that improve patient care.</p><br><p>You will collaborate closely with product managers, developers, implementation teams, and customers to ensure our solutions deliver measurable clinical value across the Middle East.</p><br><p>What You’ll Do</p><br><p>Product Development &amp;amp; Clinical Design</p><br><ul><li>Translate clinical workflows and healthcare requirements into product specifications, use cases, and functional designs</li><li>Define and validate configuration of TrakCare and IntelliCare to meet regional and regulatory requirements</li><li>Participate in the design, testing, and continuous improvement of clinical features and workflows</li><li>Ensure all product changes align with clinical safety principles and best practices</li></ul><p>Clinical Expertise &amp;amp; Internal Enablement</p><br><ul><li>Act as the clinical subject matter expert within the product team, contributing to product strategy and roadmap</li><li>Provide clinical input to development, QA, and documentation teams to ensure accuracy and usability</li><li>Support internal teams in understanding clinical workflows and healthcare delivery models</li><li>Contribute to training materials and internal knowledge sharing</li></ul><p>Customer &amp;amp; Market Engagement</p><br><ul><li>Work closely with customers to understand real-world clinical challenges and translate them into product improvements</li><li>Gather, analyze, and prioritize feedback from clinicians and healthcare organizations</li><li>Support demonstrations, workshops, and discussions with clinical stakeholders when needed</li><li>Maintain awareness of regional healthcare trends, policies, and standards</li></ul><p>Collaboration &amp;amp; Delivery</p><br><ul><li>Collaborate with global product teams and local implementation teams to align product capabilities with market needs</li><li>Support implementation projects by validating workflows and ensuring clinical appropriateness</li><li>Contribute to documentation, testing, and release readiness activities</li><li>Assist in scoping and prioritizing enhancements and new features</li></ul><p>What You Bring</p><br><p>Essential Skills &amp;amp; Experience</p><br><ul><li>MD (or equivalent medical degree) with 5+ years of clinical experience with demonstrated interest or experience in digital health, clinical systems, or process improvement</li><li>Strong understanding of clinical workflows across inpatient and outpatient settings (e.g., wards, operating theatres, ICU, perioperative care, clinics)</li><li>Hands-on experience with EHR systems, including configuration, implementation, optimization, or advanced clinical use</li><li>Interest or exposure to AI applications in healthcare and clinical workflows</li><li>Strong analytical, problem-solving, and communication skills, with the ability to translate clinical needs into structured requirements and functional specifications</li><li>Familiarity with healthcare practices and regulatory environments in the Middle East</li><li>Willingness and ability to travel to customer sites (e.g., hospitals and labs) across the region</li></ul><p>Nice to Have</p><br><ul><li>Experience participating in product design, clinical system configuration, or workflow optimization initiatives</li><li>Exposure to clinical decision support, analytics, or quality measures</li><li>Hands-on experience with AI tools or technologies (healthcare or non-healthcare), such as data analysis, automation, or decision support tools</li><li>Experience working with multidisciplinary product or technology teams</li></ul><p>Who You Are</p><br><ul><li>Clinical credibility and ability to engage with healthcare professionals</li><li>Structured thinking and ability to break down complex clinical problems</li><li>Ability to balance clinical needs with technical and product constraints</li><li>Adaptability in a fast-paced product environment</li><li>Thrives in regulated environments where safety, precision, and compliance matter</li><li>Detail-oriented without losing sight of the big picture</li><li>Collaborative by nature, with a bias for action and learning</li></ul><p>Why Join Us?</p><br><p>At InterSystems, your work has purpose. We develop mission-critical systems that touch millions of lives every day — and we do it in a culture that values ownership, curiosity, and continuous improvement.</p><br><p>We offer:</p><br><ul><li>A flat and fast-paced environment where your ideas matter</li><li>Global exposure and opportunities to grow</li><li>A chance to work on tech that drives real-world healthcare transformation</li></ul><p>&amp;nbsp;</p><br><p><strong>About InterSystems</strong></p><br><p>InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit&amp;nbsp;<strong>InterSystems.com</strong>.</p><br><p>&amp;nbsp;</p><br><p><strong>AI Disclaimer</strong></p><br><p>InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). &amp;nbsp;InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.</p><br><p>Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. &amp;nbsp;AI tools and third-party transcription services must not be used during interviews or assessments.</p><br><br> </div>

Legal Operations Manager – Dubai & India<br>Kshetry & Co. Legal Advisors is looking for an experienced and highly organised Legal Operations Manager to oversee and coordinate legal operations across our Dubai and India offices.<br>???? Location: Dubai, UAE / India???? Job Type: Full-time???? Work Arrangement: On-site / Office-based???? Experience: 3–5+ years in legal operations, law-firm management, litigation support or a related field<br>About the Role The Legal Operations Manager will be responsible for ensuring the smooth, efficient and timely functioning of legal operations across Dubai and India. The role requires strong coordination, case management, documentation, reporting, deadline monitoring and team-management skills.<br>Key Responsibilities Manage day-to-day legal operations across Dubai and India. Monitor ongoing matters, hearings, filings, deadlines and important case developments. Maintain and update case/matter management systems and legal access sheets. Coordinate with advocates, counsels, associates, legal executives and support teams. Monitor daily and monthly cause lists and upcoming court dates. Coordinate filings, online appearances, mentioning, service and other procedural requirements. Ensure timely follow-up on pending legal tasks and action points. Maintain accurate physical and digital legal files and documentation. Prepare daily, weekly and monthly legal operations reports for management. Allocate and monitor operational tasks and ensure timely completion. Identify delays, gaps and operational risks and escalate them appropriately. Develop and implement SOPs, checklists and efficient legal workflows. Coordinate communication and information flow between the Dubai and India offices. Maintain strict confidentiality and professional standards in handling client and legal information. Support management in improving legal processes, technology and operational efficiency.<br>Candidate Requirements Bachelor's degree in Law (LL. B.) or a relevant discipline; legal qualification preferred.3–5+ years of relevant experience in legal operations, law-firm administration, litigation support or a similar role. Strong understanding of legal workflows, case management and documentation. Experience coordinating lawyers, advocates, legal executives or support teams. Strong organisational, analytical and problem-solving skills. Excellent follow-up and deadline-management abilities. Strong written and verbal communication skills. Excellent command of English. Proficiency in MS Office, Google Workspace and relevant legal/case management software. Ability to manage multiple matters, teams and deadlines simultaneously. UAE/Dubai legal operations experience will be an advantage.<br>Key Skills Legal Operations | Case Management | Litigation Coordination | Legal Administration | Matter Management | Court Coordination | Documentation | Compliance | Team Management | Reporting | Legal Technology | Process Management<br>What We Are Looking For We are looking for a professional who demonstrates ownership, accountability, attention to detail, confidentiality, discipline and strong execution skills and can independently manage multiple legal-operational responsibilities while coordinating effectively with lawyers and management.<br>How to Apply Interested candidates may apply with their updated CV and a brief summary of their relevant legal operations experience.???? Subject: Legal Operations Manager – Dubai & India<br>Kshetry & Co. Legal Advisors International Legal Advisory & Litigation Practice

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:MercerDescription:<p><b>Regional Data Leader </b></p><br><p>The Regional Data Leader position is part of the Global Marsh Data team which is part of the broader Business Client Services (BCS) organization. This is a senior position, reporting into the Global Head of Marsh Data, and having a dotted reported line into the BCS leader for IMEA. They will serve on the IMEA BCS leadership team and will participate in various global initiatives. Given the nature of these relationships, the successful candidate will need to be comfortable operating within a matrix structure with a combination of regional and global responsibilities.</p><br><p>The successful candidate will be responsible for driving the regional data and analytics strategy to support business growth objectives, with a strong focus on revenue growth, client retention, and operational efficiency gains. This role partners closely with business, operations, and technology teams to translate data into actionable insights, enabling strategic decision-making, improving customer outcomes, and identifying opportunities for scalable growth. The position leads the development of data-driven capabilities, governance standards, and performance measurement frameworks to enhance business performance and deliver measurable value across the region.</p><br><p>They are also responsible for ensuring that regional data needs are articulated at the global level and that global initiatives are implemented locally, essentially facilitating the bi-directional flow of information and systems implementation.</p><br><p>This is a senior leadership position that requires exceptional communication and collaboration skills, alongside deep data knowledge and experience defining and delivering complex data initiatives. The successful candidate is expected to become expert in the data and initiatives associated with these regional businesses and feel comfortable sitting with business executives in supporting their decision-making process.</p><br><p><b><u>We will count on you to: </u></b></p><br><ul><li><p>Design, coordinate and implement an articulated Data Strategy plan based on Global, Regional</p><br></li><li><p>and Local requirements.</p><br></li><li><p>Support the development and delivery of operational, analytical, and transactional systems that provide measurable and differentiated business value to the enterprise.</p><br></li><li><p>Communicate locally with appropriate stakeholders the global data initiatives and support the adherence to global data standards.</p><br></li><li><p>Communicate regional business data requirements such that the design of global systems includes these requirements for planning and design purposes.</p><br></li><li><p>Recruit, train, mentor and manage a team of first-class business intelligence, analytical and data professionals as appropriate to support regional data needs.</p><br></li><li><p>Provide insights to our colleagues on how to optimize their current processes and achieve continuous states of improved data quality.</p><br></li><li><p>Support a diverse set of overlapping regional stakeholders in navigating the balance between short-term imperatives with long-term strategic objectives.</p><br></li><li><p>Develop data-oriented dashboards that inspire colleagues to think expansively and outside the box as well as dashboards that delight our clients.</p><br></li><li><p>Help to educate stakeholders on the ‘art of the possible’ with regard to their data, and help to bridge business and technical discussions in this regard.&nbsp;Work with regional business users on translating their use cases into business and technical requirements according to global standards, including leading business strategy planning efforts and developing high-level strategies across departments.</p><br></li><li><p>Work with regional business and technology partners to understand associated metrics and identify potential operational efficiencies associated with in-scope regional data processes.</p><br></li><li><p>Maintain and develop a wide network of effective relationships with other department heads to align departmental priorities across operation, technology and business stakeholders</p><br></li></ul><p><b><u>What you need to have: </u></b></p><br><ul><li><p>Experience with a similar role, ideally within the Insurance or Financial Services Industries.</p><br></li><li><p>Extensive, hands-on experience with data systems and their associated operations.</p><br></li><li><p>Deep and abiding appreciation for all things data—its role, impact, challenges, and potential with an organization. It is especially important to be knowledgeable in the full gamut of Data Quality dimensions and processes.</p><br></li><li><p>Ability to attract, train, manage and retain talent.</p><br></li><li><p>Ability to create differentiated, insightful and inspiring Dashboards in concert with our center of excellence resources</p><br></li><li><p>Solid understanding of Data Management and Data Governance concepts, processes, technologies, and issues.</p><br></li><li><p>Experience structuring and managing behavior change across complex, global organizations.</p><br></li><li><p>Extensive experience decomposing system processes from a workflow perspective to drive</p><br></li><li><p>performance enhancements.</p><br></li><li><p>Solid written and verbal communication skills, along with ability to extract business requirements from client use cases and translating these requirements into technical specifications.</p><br></li><li><p>Ability and willingness to collaborate at all levels of a global organization to ensure the successful implementation of change.</p><br></li><li><p>An inquisitive mind that is not afraid to question current ways of thinking.</p><br></li><li><p>Experience operating independently but also knowing when to ask for help.</p><br></li><li><p>Ability to think creatively to ensure completeness, accuracy, and utility.</p><br></li><li><p>Ability to generate, sell and execute creative solutions to complex business problems.</p><br></li></ul><p><b><u>What makes you stand out: </u></b></p><br><ul><li><p>Understanding of the insurance market—players, processes, challenges/opportunities, and technologies</p><br></li><li><p>Understanding of information (e.g. sources, identifiers, standards, glossaries, and taxonomies) within the insurance industry data domain.</p><br></li><li><p>Understanding all procedural and technical aspects of the data management process.</p><br></li><li><p>Understanding of business process design and systems change management.</p><br></li><li><p>Interest in emerging technologies and knowledge of the InsurTech/FinTech landscape.</p><br></li><li><p>Familiarity with various analytical and business intelligence methods and tools.</p><br></li><li><p>A strong willingness to learn a new domain--getting into its deepest details and being hands-on.</p><br></li><li><p>The ability to ask probing questions without getting frustrated and without frustrating others (e.g. the domain and subject matter experts).</p><br></li></ul>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>An employee of the American Hospital Dubai is expected to promote the mission and philosophy of the hospital by acting in a caring, courteous and confidential manner towards patients, visitors, colleagues and staff by performing their duties and responsibilities according to the expected standards in order to fully meet patient care needs.</span></p><br><br>Responsibilities:<br><p><span><strong>Enterprise Integration Architecture</strong></span></p><br><ul><li><span>Defines and maintains the enterprise clinical integration architecture, standards, design principles, interface patterns, and technology roadmap in alignment with organizational strategy and enterprise architecture.</span></li><li><span>Designs scalable and reusable integration solutions connecting the Electronic Medical Record, clinical applications, ancillary systems, imaging platforms, medical devices, financial systems, patient portals, mobile applications, and external healthcare networks.</span></li><li><span>Evaluates integration requirements and recommend appropriate technologies, standards, and architecture patterns based on clinical criticality, security, performance, maintainability, and business continuity needs.</span></li><li><span>Provides technical design authority for major clinical systems implementations, expansions, migrations, upgrades, mergers, and digital transformation initiatives.</span></li></ul><p><span><strong>Healthcare Interoperability and Standards</strong></span></p><br><ul><li><span>Leads the design, development, implementation, and optimization of integrations using HL7 v2, FHIR, DICOM, IHE profiles, APIs, web services, messaging technologies, and other healthcare interoperability standards.</span></li><li><span>Ensures consistent implementation of patient identity, encounter, order, result, medication, scheduling, billing, document, and clinical data exchange workflows across enterprise systems.</span></li><li><span>Establishes interface specifications, data mappings, terminology standards, validation rules, error-handling processes, and integration documentation.</span></li><li><span>Supports compliance with DHA, NABIDH, JCI, health information exchange, data privacy, and organizational information governance requirements.</span></li></ul><p><span><strong>Interface Engine and Integration Platform Management</strong></span></p><br><ul><li><span>Provides senior technical oversight for enterprise interface engines, API management platforms, integration services, message queues, monitoring tools, and supporting infrastructure.</span></li><li><span>Designs and develops complex interfaces, transformation logic, routing rules, APIs, and integration components while ensuring configuration quality and maintainability.</span></li><li><span>Monitors message processing, interface queues, system connectivity, transaction volumes, error rates, and integration performance to maintain reliable 24/7 data exchange.</span></li><li><span>Leads capacity planning, platform upgrades, performance tuning, patching, certificate management, high availability, and lifecycle planning for integration technologies.</span></li></ul><p><span><strong>Clinical Integration Delivery</strong></span></p><br><ul><li><span>Leads integration workstreams for implementation of new clinical applications, medical devices, diagnostic platforms, digital solutions, and external healthcare services.</span></li><li><span>Translates clinical and operational requirements into detailed integration designs, technical specifications, workflow diagrams, data mappings, and implementation plans.</span></li><li><span>Coordinates with vendors, system analysts, clinical teams, and technical resources to ensure integration dependencies, timelines, testing, and production readiness are effectively managed.</span></li><li><span>Ensures integrations are delivered within agreed scope, quality, security, and service expectations while maintaining alignment with patient safety and operational priorities.</span></li></ul><p><span><strong>Testing, Validation and Change Management</strong></span></p><br><ul><li><span>Develops and governs integration testing strategies covering unit testing, system integration testing, regression testing, performance testing, failover testing, and user acceptance testing.</span></li><li><span>Validates message content, data accuracy, patient identity, workflow outcomes, error conditions, system acknowledgements, and downstream clinical availability before production deployment.</span></li><li><span>Leads technical review and approval of integration changes through established change-management and release-governance processes.</span></li><li><span>Maintains version control, deployment documentation, interface inventories, test evidence, rollback procedures, and post-implementation validation records.</span></li></ul><p><span><strong>Patient Identity and Data Integrity</strong></span></p><br><ul><li><span>Ensures accurate and consistent patient identity, demographic, encounter, provider, location, order, and clinical data exchange across integrated systems.</span></li><li><span>Collaborates with Health Information Management, Clinical Systems, and operational stakeholders to address duplicate records, mismatched identities, data-quality issues, and reconciliation requirements.</span></li><li><span>Defines integration controls that reduce the risk of patient misidentification, missing clinical information, duplicate transactions, and incorrect routing of patient data.</span></li><li><span>Supports master data management, enterprise patient index, terminology management, and data standardization initiatives.</span></li></ul><p><span><strong>Service Reliability and Incident Management</strong></span></p><br><ul><li><span>Leads the investigation and resolution of complex integration incidents involving failed messages, delayed results, interface outages, incorrect mappings, duplicate transactions, system connectivity, and data discrepancies.</span></li><li><span>Coordinates incident response with application teams, infrastructure, cybersecurity, vendors, clinical departments, and external entities to minimize disruption to patient care.</span></li><li><span>Establishes monitoring thresholds, automated alerts, escalation procedures, technical runbooks, and service restoration processes for critical interfaces.</span></li><li><span>Participates in on-call support and provide senior technical leadership during major incidents, system downtimes, emergency events, and disaster recovery activities.</span></li></ul><p><span><strong>Cybersecurity, Privacy and Compliance</strong></span></p><br><ul><li><span>Designs integrations in accordance with cybersecurity, privacy, access control, encryption, authentication, audit, network segmentation, and secure data-transfer requirements.</span></li><li><span>Collaborates with Information Security to assess integration risks, third-party connectivity, API exposure, vulnerabilities, privileged access, and regulatory compliance.</span></li><li><span>Ensures sensitive patient and organizational information is exchanged only through authorized, secured, monitored, and appropriately documented channels.</span></li><li><span>Supports internal audits, accreditation surveys, regulatory inspections, risk assessments, and corrective actions related to healthcare interoperability and clinical information exchange.</span></li></ul><p><span><strong>Business Continuity and Disaster Recovery</strong></span></p><br><ul><li><span>Designs resilient integration solutions incorporating redundancy, high availability, fault tolerance, message recovery, transaction replay, and controlled downtime workflows.</span></li><li><span>Develops, tests, and maintains disaster recovery, business continuity, backup, restoration, failover, and recovery procedures for integration platforms and critical interfaces.</span></li><li><span>Coordinate downtime and recovery planning with Clinical Systems, Infrastructure, vendors, and operational departments to preserve essential clinical information flows.</span></li><li><span>Analyzes integration-related business continuity risks and recommend improvements to strengthen enterprise resilience.</span></li></ul><p><span><strong>Technical Governance and Documentation</strong></span></p><br><ul><li><span>Establishes and maintains integration governance standards, architectural review processes, naming conventions, coding practices, deployment procedures, and documentation requirements.</span></li><li><span>Maintains the enterprise interface catalogue, architecture diagrams, data-flow maps, system dependencies, technical specifications, support ownership, and lifecycle records.</span></li><li><span>Conducts technical design reviews, code reviews, security reviews, and architecture assessments to ensure solutions are sustainable and aligned with enterprise standards.</span></li><li><span>Mentors integration analysts, interface developers, and technical team members in healthcare interoperability, troubleshooting, architecture, and best practices.</span></li></ul><p><span><strong>Vendor and Stakeholder Management</strong></span></p><br><ul><li><span>Acts as the senior technical liaison with clinical application vendors, interface-engine providers, external health information exchanges, consultants, and implementation partners.</span></li><li><span>Reviews vendor integration proposals, statements of work, technical designs, interface capabilities, security requirements, and support arrangements.</span></li><li><span>Contributes to requests for proposal, product evaluations, procurement decisions, contract reviews, licensing forecasts, and technical due diligence.</span></li><li><span>Communicates integration risks, dependencies, progress, and recommendations clearly to technical teams, clinical stakeholders, project governance groups, and senior leadership.</span></li></ul><p><span><strong>Innovation and Digital Transformation</strong></span></p><br><ul><li><span>Evaluates emerging interoperability technologies, cloud integration platforms, FHIR services, API ecosystems, event-driven architecture, automation, and artificial intelligence integration requirements.</span></li><li><span>Supports smart hospital initiatives, remote care, mobile health, patient engagement, clinical decision support, medical device integration, and advanced analytics programs.</span></li><li><span>Develops reusable integration services and enterprise APIs that accelerate digital transformation while maintaining security, governance, and patient safety.</span></li><li><span>Monitors developments in international healthcare interoperability standards and recommend strategic adoption where appropriate.</span></li></ul><p><span><strong>Performance Monitoring and Continuous Improvement</strong></span></p><br><ul><li><span>Establishes and monitors integration performance indicators covering interface availability, transaction success, error resolution, data quality, incident response, system capacity, and project delivery.</span></li><li><span>Analyzes recurring failures, message volumes, performance trends, service risks, and support demands to identify sustainable improvement opportunities.</span></li><li><span>Prepares technical dashboards, architecture reports, risk summaries, project updates, and recommendations for IT leadership and governance committees.</span></li><li><span>Participates in Clinical Informatics, Enterprise Architecture, Cybersecurity, Data Governance, and digital transformation committees as required.v</span></li></ul><br>Qualifications:<br><p><span><b>QUALIFICATIONS &amp; SKILLS:</b></span></p><br><ul><li><span>Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Health Informatics, Biomedical Engineering, or a related discipline.</span></li><li><span>Master’s Degree in Health Informatics, Information Systems, Enterprise Architecture, Digital Health, or a related field preferred.</span></li><li><span>Professional certifications in HL7, FHIR, cloud architecture, enterprise architecture, integration platforms, cybersecurity, or project management are preferred.</span></li><li><span>Advanced knowledge of HL7 v2, FHIR, DICOM, IHE profiles, REST APIs, SOAP services, JSON, XML, SQL, integration engines, messaging technologies, and healthcare interoperability.</span></li><li><span>Strong understanding of Electronic Medical Records, clinical workflows, patient identity management, laboratory, pharmacy, imaging, billing, scheduling, and ancillary systems.</span></li><li><span>Knowledge of integration architecture, API management, cloud platforms, databases, networking, encryption, authentication, high availability, disaster recovery, and cybersecurity principles.</span></li><li><span>Strong analytical, software development, troubleshooting, architecture, documentation, communication, and stakeholder management skills</span></li><li><span>Ability to lead complex integration programs, influence technical decisions, and manage competing priorities in a high-availability healthcare environment.</span></li></ul><p><span><b>PROFESSIONAL EXPERIENCE:</b></span></p><br><ul><li><span>Minimum of eight (8) years of progressive experience in healthcare integration, clinical systems, software integration, health informatics, or enterprise application architecture.</span></li><li><span>Minimum of three (3) years in a senior integration architect, technical lead, interface architect, or equivalent healthcare technology role.</span></li><li><span>Demonstrated experience designing, developing, and supporting enterprise healthcare interfaces using HL7, FHIR, DICOM, APIs, and interface-engine technologies.</span></li><li><span>Experience integrating Electronic Medical Records with laboratory, pharmacy, radiology, cardiology, medical devices, finance, patient portals, and external health information exchange platforms.</span></li><li><span>Proven experience in integration architecture, technical design, system implementation, data migration, testing, production support, and incident resolution.</span></li><li><span>Experience with Oracle Health/Cerner or another major enterprise Electronic Medical Record platform is highly preferred.</span></li><li><span>Experience supporting DHA, NABIDH, JCI, data privacy, cybersecurity, and healthcare information governance requirements is preferred.</span></li><li><span>Experience within a tertiary, multi-site, or JCI-accredited healthcare organization is highly desirable.</span></li><li><span>Demonstrated ability to lead vendors, technical teams, analysts, and multidisciplinary stakeholders through complex integration initiatives.</span></li></ul> </div>

<ul><li>Act as the primary point of contact for guests, ensuring their needs are met with personalized service and attention.</li><li>Handle guest inquiries and complaints with professionalism and tact, striving to resolve issues promptly and effectively.</li><li>Manage the concierge desk operations, maintaining a welcoming and organized environment for guests.</li><li>Collaborate with other departments, such as housekeeping and security, to ensure seamless service and guest satisfaction.</li><li>Utilize technology and concierge software to manage bookings, track guest preferences, and enhance service delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma is essential; a degree in hospitality or a related field is preferred for a solid foundational knowledge.</li><li>Proven track record in customer service excellence, demonstrating the ability to anticipate and cater to guest needs.</li><li>Fluency in English is required; proficiency in additional languages, especially Spanish or Mandarin, is a plus.</li><li>Exceptional communication skills, both verbal and written, to convey information clearly and effectively.</li><li>A friendly and approachable demeanor, with a genuine passion for helping others and providing outstanding service.</li></ul>

About Pulse Media NL<br><br>Pulse Media NL is a forward-thinking digital media company committed to delivering high-quality content, innovative marketing solutions, and exceptional customer experiences. We value accuracy, efficiency, collaboration, and continuous improvement. As our team grows, we are seeking a highly organized and detail-oriented Data Entry Administrator to support our daily operations by maintaining accurate and reliable data across multiple platforms.<br><br>Position Overview<br><br>The Data Entry Administrator is responsible for accurately entering, updating, verifying, and maintaining company data while ensuring the highest standards of quality and confidentiality. This role requires excellent attention to detail, strong organizational skills, and the ability to work independently in a remote environment. The successful candidate will help ensure that business records remain complete, accurate, and accessible, contributing directly to operational efficiency.<br><br>Key Responsibilities<br><br>Accurately enter data into company databases, spreadsheets, and internal management systems. Review and verify information for completeness, accuracy, and consistency before submission. Update existing records with new information while maintaining data integrity. Identify and correct errors, inconsistencies, or duplicate entries. Organize and maintain digital files, records, and documentation. Perform routine data quality checks and audits. Generate reports and summaries as requested by management. Assist with importing and exporting data between various software platforms. Maintain confidential information in accordance with company policies and applicable privacy regulations. Collaborate with internal departments to obtain missing or updated information. Prioritize tasks to meet deadlines while maintaining a high level of accuracy. Support administrative projects and perform additional data-related tasks as assigned.<br><br>Required Qualifications<br><br>High school diploma or equivalent; an associate's or bachelor's degree is an advantage. Previous experience in data entry, administrative support, or office administration preferred. Excellent typing skills with a high level of accuracy. Strong attention to detail and commitment to producing error-free work. Proficiency in Microsoft Office Suite, particularly Excel and Word. Experience using Google Workspace, including Google Sheets and Google Docs. Comfortable learning and using new software and database systems. Strong organizational and time management skills. Ability to work independently with minimal supervision. Excellent written and verbal communication skills. Reliable internet connection and a suitable remote work environment.<br><br>Preferred Qualifications<br><br>Experience with CRM or ERP software. Familiarity with database management systems. Knowledge of data privacy and information security best practices. Experience working remotely in a professional environment. Basic analytical and problem-solving skills.<br><br>Key Skills<br><br>Data entry accuracy Time management Organization Attention to detail Communication Problem-solving Computer literacy Multitasking Confidentiality Team collaboration<br><br>What We Offer<br><br>Fully remote work environment. Competitive salary. Flexible working schedule where applicable. Paid time off and company holidays. Opportunities for professional development and career growth. Supportive and collaborative team culture. Ongoing training and skill development. Performance recognition and advancement opportunities. Access to modern digital collaboration tools.<br><br>Success in This Role<br><br>The ideal candidate consistently delivers accurate work, meets deadlines, maintains confidentiality, communicates effectively with colleagues, and demonstrates a proactive approach to improving data quality and administrative processes.<br><br>Equal Opportunity Employer<br><br>Pulse Media NL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are treated with respect and provided equal opportunities.<br><br>If you are a detail-oriented professional who enjoys working with data and thrives in a remote environment, we encourage you to apply and become part of the Pulse Media NL team.

About Pulse Media NL<br><br>Pulse Media NL is a forward-thinking digital media company committed to delivering high-quality content, innovative marketing solutions, and exceptional customer experiences. We value accuracy, efficiency, collaboration, and continuous improvement. As our team grows, we are seeking a highly organized and detail-oriented Data Entry Administrator to support our daily operations by maintaining accurate and reliable data across multiple platforms.<br><br>Position Overview<br><br>The Data Entry Administrator is responsible for accurately entering, updating, verifying, and maintaining company data while ensuring the highest standards of quality and confidentiality. This role requires excellent attention to detail, strong organizational skills, and the ability to work independently in a remote environment. The successful candidate will help ensure that business records remain complete, accurate, and accessible, contributing directly to operational efficiency.<br><br>Key Responsibilities<br><br>Accurately enter data into company databases, spreadsheets, and internal management systems. Review and verify information for completeness, accuracy, and consistency before submission. Update existing records with new information while maintaining data integrity. Identify and correct errors, inconsistencies, or duplicate entries. Organize and maintain digital files, records, and documentation. Perform routine data quality checks and audits. Generate reports and summaries as requested by management. Assist with importing and exporting data between various software platforms. Maintain confidential information in accordance with company policies and applicable privacy regulations. Collaborate with internal departments to obtain missing or updated information. Prioritize tasks to meet deadlines while maintaining a high level of accuracy. Support administrative projects and perform additional data-related tasks as assigned.<br><br>Required Qualifications<br><br>High school diploma or equivalent; an associate's or bachelor's degree is an advantage. Previous experience in data entry, administrative support, or office administration preferred. Excellent typing skills with a high level of accuracy. Strong attention to detail and commitment to producing error-free work. Proficiency in Microsoft Office Suite, particularly Excel and Word. Experience using Google Workspace, including Google Sheets and Google Docs. Comfortable learning and using new software and database systems. Strong organizational and time management skills. Ability to work independently with minimal supervision. Excellent written and verbal communication skills. Reliable internet connection and a suitable remote work environment.<br><br>Preferred Qualifications<br><br>Experience with CRM or ERP software. Familiarity with database management systems. Knowledge of data privacy and information security best practices. Experience working remotely in a professional environment. Basic analytical and problem-solving skills.<br><br>Key Skills<br><br>Data entry accuracy Time management Organization Attention to detail Communication Problem-solving Computer literacy Multitasking Confidentiality Team collaboration<br><br>What We Offer<br><br>Fully remote work environment. Competitive salary. Flexible working schedule where applicable. Paid time off and company holidays. Opportunities for professional development and career growth. Supportive and collaborative team culture. Ongoing training and skill development. Performance recognition and advancement opportunities. Access to modern digital collaboration tools.<br><br>Success in This Role<br><br>The ideal candidate consistently delivers accurate work, meets deadlines, maintains confidentiality, communicates effectively with colleagues, and demonstrates a proactive approach to improving data quality and administrative processes.<br><br>Equal Opportunity Employer<br><br>Pulse Media NL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are treated with respect and provided equal opportunities.<br><br>If you are a detail-oriented professional who enjoys working with data and thrives in a remote environment, we encourage you to apply and become part of the Pulse Media NL team.

About Pulse Media NL<br><br>Pulse Media NL is a forward-thinking digital media company committed to delivering high-quality content, innovative marketing solutions, and exceptional customer experiences. We value accuracy, efficiency, collaboration, and continuous improvement. As our team grows, we are seeking a highly organized and detail-oriented Data Entry Administrator to support our daily operations by maintaining accurate and reliable data across multiple platforms.<br><br>Position Overview<br><br>The Data Entry Administrator is responsible for accurately entering, updating, verifying, and maintaining company data while ensuring the highest standards of quality and confidentiality. This role requires excellent attention to detail, strong organizational skills, and the ability to work independently in a remote environment. The successful candidate will help ensure that business records remain complete, accurate, and accessible, contributing directly to operational efficiency.<br><br>Key Responsibilities<br><br>Accurately enter data into company databases, spreadsheets, and internal management systems. Review and verify information for completeness, accuracy, and consistency before submission. Update existing records with new information while maintaining data integrity. Identify and correct errors, inconsistencies, or duplicate entries. Organize and maintain digital files, records, and documentation. Perform routine data quality checks and audits. Generate reports and summaries as requested by management. Assist with importing and exporting data between various software platforms. Maintain confidential information in accordance with company policies and applicable privacy regulations. Collaborate with internal departments to obtain missing or updated information. Prioritize tasks to meet deadlines while maintaining a high level of accuracy. Support administrative projects and perform additional data-related tasks as assigned.<br><br>Required Qualifications<br><br>High school diploma or equivalent; an associate's or bachelor's degree is an advantage. Previous experience in data entry, administrative support, or office administration preferred. Excellent typing skills with a high level of accuracy. Strong attention to detail and commitment to producing error-free work. Proficiency in Microsoft Office Suite, particularly Excel and Word. Experience using Google Workspace, including Google Sheets and Google Docs. Comfortable learning and using new software and database systems. Strong organizational and time management skills. Ability to work independently with minimal supervision. Excellent written and verbal communication skills. Reliable internet connection and a suitable remote work environment.<br><br>Preferred Qualifications<br><br>Experience with CRM or ERP software. Familiarity with database management systems. Knowledge of data privacy and information security best practices. Experience working remotely in a professional environment. Basic analytical and problem-solving skills.<br><br>Key Skills<br><br>Data entry accuracy Time management Organization Attention to detail Communication Problem-solving Computer literacy Multitasking Confidentiality Team collaboration<br><br>What We Offer<br><br>Fully remote work environment. Competitive salary. Flexible working schedule where applicable. Paid time off and company holidays. Opportunities for professional development and career growth. Supportive and collaborative team culture. Ongoing training and skill development. Performance recognition and advancement opportunities. Access to modern digital collaboration tools.<br><br>Success in This Role<br><br>The ideal candidate consistently delivers accurate work, meets deadlines, maintains confidentiality, communicates effectively with colleagues, and demonstrates a proactive approach to improving data quality and administrative processes.<br><br>Equal Opportunity Employer<br><br>Pulse Media NL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are treated with respect and provided equal opportunities.<br><br>If you are a detail-oriented professional who enjoys working with data and thrives in a remote environment, we encourage you to apply and become part of the Pulse Media NL team.

<p>Computer Trainer</p> <p>A reputable company is seeking a dedicated Computer Trainer to provide practical computer training and help students develop digital skills. Candidates with strong IT knowledge and teaching abilities are preferred.</p> <p>Responsibilities</p> <p>Deliver computer training sessions to learners<br /> Explain software, applications, and computer concepts<br /> Prepare training materials and practical exercises<br /> Assess student performance and provide guidance<br /> Maintain updated knowledge of technology trends<br /> Support students with technical questions</p> <p>Benefits</p> <p>Visa provided as per UAE Labor Law<br /> Medical insurance<br /> Career growth opportunities</p> <p>Location: Dubai, UAE<br /> Job Type: Full-Time</p> <p>Apply Now</p> <p>Email: alfayaznaz@gmail.com</p> <p>Only shortlisted candidates will be contacted.</p>

Job Purpose The Assets Receiving Officer is responsible for receiving, inspecting, recording, tagging, and coordinating the distribution of all university assets, including furniture, equipment, laboratory instruments, ICT equipment, and other capital and inventoriable assets. The position ensures that assets acquired by the university are properly verified, documented, and entered into the university's asset management system in accordance with institutional policies, financial regulations, and audit requirements.<br>Main Duties and Responsibilities:Asset Receiving and Verification Receive all university assets delivered by suppliers, contractors, and donors. Verify delivered items against purchase orders, delivery notes, contracts, and approved specifications. Inspect assets for completeness, quality, functionality, and physical condition. Report damaged, defective, or non-compliant items to Procurement and relevant departments for resolution. Coordinate with end-user departments during the inspection and acceptance process where necessary.<br>Asset Registration and Tagging Register newly acquired assets in the university's asset management system. Assign and affix university asset identification tags and barcodes. Record asset details including description, serial number, model number, acquisition cost, supplier information, warranty period, and assigned location. Ensure timely updating of the university asset register.<br>Inventory and Custody Management Maintain temporary custody of assets prior to deployment to user departments. Ensure proper storage and safeguarding of assets awaiting distribution. Coordinate transfers of assets to departments, laboratories, library and administrative units. Prepare and maintain asset handover and acceptance documentation.<br>Record Keeping and Reporting Maintain accurate receiving records, delivery documentation, Customs documentation, warranty certificate and other relevant asset files. Generate periodic reports on received assets and asset movements. Assist in preparing information required for internal and external audits. Support annual asset verification and inventory exercises.<br>Compliance and Quality Assurance Ensure compliance with university asset management policies, procurement procedures, and financial regulations. Assist in monitoring asset accountability and proper utilization across the university. Support investigations related to missing, damaged, or unaccounted-for assets. Recommend improvements to asset receiving, tracking, and inventory control processes.<br>· Perform other tasks and duties as assigned / needed in order to meet the requirements of the role and the goals of the Institute.<br>Required Minimum Qualifications Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Accounting, Finance, Procurement, Public Administration, or a related field. Minimum of two (2) years of relevant experience in asset management, inventory control, logistics, procurement, or warehouse operations. Experience in a higher education institution, public sector organization, or large corporate environment is an added advantage. Knowledge of asset management principles and inventory control procedures. Familiarity with ERP, asset management and/or inventory management systems/software.· Proficiency in Microsoft Office applications, especially Excel and database management tools. Understanding of procurement and financial control processes. High level of integrity and accountability. Strong attention to detail, accuracy and excellent organizational and record-keeping skills.· Flexible on working hours (Including weekends and evenings if needed).· Excellent communication and interpersonal skills (verbal and written).· Ability to represent the University in a professional manner.<br>Application Procedure:Please email your application to careersdubai@rit.edu and include the following in your application:· Subject line must include the source, your name and position you are applying for; (Name – Finance Officer – Inventory and Fixed Assets)· Cover letter detailing your technical/professional, teaching, and scholarship qualifications and achievements· Resume or curriculum vitae· Contact information<br>Applications review will begin immediately and continue until a candidate is selected. Only shortlisted candidates will be contacted. For more information, please visit RIT Dubai website: www.dubai.rit.edu.

Job Purpose The Assets Receiving Officer is responsible for receiving, inspecting, recording, tagging, and coordinating the distribution of all university assets, including furniture, equipment, laboratory instruments, ICT equipment, and other capital and inventoriable assets. The position ensures that assets acquired by the university are properly verified, documented, and entered into the university's asset management system in accordance with institutional policies, financial regulations, and audit requirements.<br>Main Duties and Responsibilities:Asset Receiving and Verification Receive all university assets delivered by suppliers, contractors, and donors. Verify delivered items against purchase orders, delivery notes, contracts, and approved specifications. Inspect assets for completeness, quality, functionality, and physical condition. Report damaged, defective, or non-compliant items to Procurement and relevant departments for resolution. Coordinate with end-user departments during the inspection and acceptance process where necessary.<br>Asset Registration and Tagging Register newly acquired assets in the university's asset management system. Assign and affix university asset identification tags and barcodes. Record asset details including description, serial number, model number, acquisition cost, supplier information, warranty period, and assigned location. Ensure timely updating of the university asset register.<br>Inventory and Custody Management Maintain temporary custody of assets prior to deployment to user departments. Ensure proper storage and safeguarding of assets awaiting distribution. Coordinate transfers of assets to departments, laboratories, library and administrative units. Prepare and maintain asset handover and acceptance documentation.<br>Record Keeping and Reporting Maintain accurate receiving records, delivery documentation, Customs documentation, warranty certificate and other relevant asset files. Generate periodic reports on received assets and asset movements. Assist in preparing information required for internal and external audits. Support annual asset verification and inventory exercises.<br>Compliance and Quality Assurance Ensure compliance with university asset management policies, procurement procedures, and financial regulations. Assist in monitoring asset accountability and proper utilization across the university. Support investigations related to missing, damaged, or unaccounted-for assets. Recommend improvements to asset receiving, tracking, and inventory control processes.<br>· Perform other tasks and duties as assigned / needed in order to meet the requirements of the role and the goals of the Institute.<br>Required Minimum Qualifications Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Accounting, Finance, Procurement, Public Administration, or a related field. Minimum of two (2) years of relevant experience in asset management, inventory control, logistics, procurement, or warehouse operations. Experience in a higher education institution, public sector organization, or large corporate environment is an added advantage. Knowledge of asset management principles and inventory control procedures. Familiarity with ERP, asset management and/or inventory management systems/software.· Proficiency in Microsoft Office applications, especially Excel and database management tools. Understanding of procurement and financial control processes. High level of integrity and accountability. Strong attention to detail, accuracy and excellent organizational and record-keeping skills.· Flexible on working hours (Including weekends and evenings if needed).· Excellent communication and interpersonal skills (verbal and written).· Ability to represent the University in a professional manner.<br>Application Procedure:Please email your application to careersdubai@rit.edu and include the following in your application:· Subject line must include the source, your name and position you are applying for; (Name – Finance Officer – Inventory and Fixed Assets)· Cover letter detailing your technical/professional, teaching, and scholarship qualifications and achievements· Resume or curriculum vitae· Contact information<br>Applications review will begin immediately and continue until a candidate is selected. Only shortlisted candidates will be contacted. For more information, please visit RIT Dubai website: www.dubai.rit.edu.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Adjunct Faculty in&nbsp;</strong></span><span><strong>Technology and Innovation</strong></span></p><br><p><span>Heriot-Watt University Dubai is currently inviting applications for Adjunct Faculty positions in&nbsp;</span><span>Technology and Innovation</span><span>.</span></p><br><p><span><strong>About Heriot-Watt University:</strong></span></p><br><p><span>Heriot-Watt University has five global campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of computer sciences, engineering, design, business and the built environment.&nbsp;</span></p><br><p><span>With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and practical, leading-edge research, which has made it one of the top UK universities for business and industry. We connect with industry at every level and develop programmes to match their needs – so employers get work-ready industry-fit graduates.&nbsp;</span></p><br><p><span>We have an established set of values that help us to nurture innovation and leadership and show our commitment to continuous improvement and development in all our activities.</span></p><br><p><span><strong>Roles &amp; Responsibilities for our adjuncts may include:</strong></span></p><br><ul><li><p><span>Undertake teaching and assessment duties on academic programmes.&nbsp;</span></p><br></li><li><p><span>Supporting colleagues in the delivery of courses and other activities to support the delivery of the University’s aims.</span></p><br></li><li><p><span>Support in developing relevant materials in appropriate formats. Contribute to the content, design and delivery and the quality of teaching and learning, in consultation with colleagues and within the international structures and mechanisms established by the University.</span></p><br></li><li><p><span>Deliver lectures and practical workshops on design technology and innovation frameworks.</span></p><br></li><li><p><span>Introduce students to technology-driven design principles, emphasising how emerging tools shape global products, services, and systems.</span></p><br></li><li><p><span>Support students in applying design thinking and technological methods to analyse user needs, evaluate concepts, and deliver innovative solutions.</span></p><br></li><li><p><span>Develop creative problem-solving skills by integrating strategic thinking with technical capabilities, enabling students to address real-world challenges within their projects.</span></p><br></li><li><p><span>Mentor and supervise students, providing effective, well-documented and timely feedback, both formative and summative. Provide pastoral support, recognising when to refer a student for further support. Play a key role in the delivery and support of an excellent student learning and living experience at HWU.</span></p><br></li><li><p><span>Support the assessment of portfolios of work, including workshop activities, research, ideation, design development, prototyping and reflective practice.</span></p><br></li><li><p><span>Develop and maintain strong links with business and industry, external organisations and the education sector.</span></p><br></li><li><p><span>Work collaboratively with colleagues at our Dubai Campus as well as at our UK and other campuses where applicable, and with external networks both for the exchange of information, to share learning and to form relationships for future collaboration.</span></p><br></li><li><p><span>The typical time commitment includes contact hours within the classroom, preparation time, assessment and feedback time, all over a 12 to 15-week teaching and assessment semester</span></p><br><p><span><strong>Qualifications:</strong></span></p><br></li><li><p><span>PhD or Masters in Design, Design Technology, or a relevant field&nbsp;</span></p><br></li><li><p><span>Ability to teach Undergraduate programmes.</span></p><br></li><li><p><span>Minimum of 5 years industry experience.</span></p><br></li><li><p><span>Previous teaching, training or workshop facilitation experience is preferred.</span></p><br></li><li><p><span>Excellent Communication skills: programmes are delivered in English, and so fluency in English is essential.</span></p><br></li></ul><p><span><strong>Other requirements:</strong></span></p><br><p><i><span>Applicants must be in the UAE and on a Resident visa and must provide a NO-Objection-Certificate (NOC) from the visa sponsor. UAE Nationals &amp; Golden visa holders do not need to provide a NOC. Right to work documentation required from candidates will include.</span></i></p><br><ul><li><p><i><span>Coloured passport copy including visa page.</span></i></p><br></li><li><p><i><span>Emirates ID copy, both front and back</span></i></p><br></li><li><p><i><span>Attested Degree and Equivalency</span></i></p><br></li><li><p><i><span>Updated CV</span></i></p><br></li><li><p><i><span>NOC</span></i></p><br></li></ul><p><i><span><strong>‘How to Apply’</strong></span></i></p><br><p><i><span>Interested applicants must submit via the Heriot-Watt Careers page. (1) Cover letter describing interest and suitability for the post; (2) Full up-to date CV&nbsp;</span></i></p><br><p><i><span>At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.</span></i></p><br><p><i><span>Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.</span></i></p><br><p><i><span>Heriot-Watt University Dubai is (</span></i><i><span>Commission for Academic Accreditation</span></i><i><span>) CAA Licensed; therefore, successful candidates will need to either provide terminal degrees attested from a UAE institution accredited by the CAA or if the degree is not from a UAE Institution, the candidate will need to have MoE (Ministry of Education) Equivalency.&nbsp;More info on attestation can be found&nbsp;</span></i><i><span>here</span></i><i><span>&nbsp;on the MoE website.&nbsp;The candidate is responsible for getting their degree attestations done and these should be completed within six months of joining.</span></i></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities</p><p>Application Development</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Architect, design, and develop complex enterprise applications using the OutSystems platform (O11 and/or ODC).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build responsive web and mobile applications following OutSystems best practices and design patterns.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Translate business requirements into robust, scalable technical solutions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain reusable components, modules, and integrations in Forge or internal libraries.</p><p>&nbsp;</p><p>Integration &amp; APIs</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Integrate OutSystems applications with third-party systems via REST, SOAP, and SAP connectors.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design and expose APIs consumed by external systems and mobile applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with middleware platforms (e.g., MuleSoft, Oracle Integration Cloud) where applicable.</p><p>&nbsp;</p><p>Technical Leadership</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct code reviews and enforce coding standards, architecture governance, and OutSystems AI Mentor guidelines.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mentor junior and mid-level developers, providing technical guidance and knowledge transfer.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead technical design sessions and produce architecture documents, data models, and flow diagrams.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in sprint planning, estimation, and Agile ceremonies as a technical SME.</p><p>&nbsp;</p><p>Quality &amp; DevOps</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement unit testing, automated testing strategies, and CI/CD pipelines using LifeTime and relevant tooling.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage deployments across Development, QA, UAT, and Production environments.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor application performance and proactively identify and resolve bottlenecks.</p><p>&nbsp;</p><p>Required Qualifications</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in Computer Science, Information Technology, or a related field; equivalent experience accepted.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Prior experience on the IID (Invest in Dubai) project will be given preference and priority during the candidate evaluation and selection process.</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5+ years of professional software development experience, with at least 3 years focused on the OutSystems platform.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;OutSystems Associate or Professional Developer certification (required); Architect certification is a strong plus.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong proficiency in OutSystems Service Studio, Integration Studio, and LifeTime.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands-on experience with OutSystems 11 (O11); experience with OutSystems Developer Cloud (ODC) is highly desirable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solid understanding of relational databases (SQL Server, Oracle, PostgreSQL) and data modeling.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with REST/SOAP API development, JSON, and XML.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with Agile/Scrum methodologies and tools such as Jira or Azure DevOps.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong problem-solving skills and attention to detail.</p><p>&nbsp;</p><p>Preferred Qualifications</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;OutSystems Architect certification.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with OutSystems Forge component development and contribution.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of front-end technologies: HTML5, CSS3, JavaScript, and React or Angular.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with cloud platforms (Azure, AWS, or OCI).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with enterprise ERP systems such as SAP, Oracle Fusion, or Microsoft Dynamics.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Background in mobile application development using OutSystems Mobile or ODC.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in regulated industries (banking, healthcare, government) is a plus.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li> OutSystems (O11 / ODC)</li><li> REST / SOAP API Integration</li><li> SQL &amp; Database Design</li><li> JavaScript / HTML / CSS</li><li> CI/CD &amp; LifeTime Deployment</li><li> Agile / Scrum</li><li> Cloud Platforms (Azure/AWS)</li><li> OutSystems Forge </li></ul></div>

Please Note: This role will require you to work in the UAE, and will consist of 50% travel.<br><br>Who Are Heidi<br><br>Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.<br><br>We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.<br><br>Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.<br><br>Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems<br><br>We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?<br><br>The Role<br><br>As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care - helping hospitals, clinics, and clinicians across the Middle East adopt and love Heidi.<br><br>You’ll manage the full customer journey for both public and private hospital deployments, ensuring seamless implementation, strong clinician engagement, and measurable impact on patient care.<br><br>This role is ideal for someone with a medical background (e.g. former doctor, nurse, or allied health professional) who’s excited to drive digital transformation in healthcare.<br><br>What You’ll Do<br><br>Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ensuring they achieve measurable success and realise value. Lead onboarding & training: Lead onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Track and improve metrics along customer journey like time-to-first-value and early activation. Drive strategic adoption: Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Enhance Retention & Growth: Identify expansion opportunities, mitigate churn risks and work cross-functionally to deepen product engagement. Customer advocacy: Build executive-level relationships and become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Continuous engagement: Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Resolve operational blockers: Collaborate with product, engineering, and support teams to ensure a smooth customer experience. Feedback insights: Gather and share insights to influence product development and feature prioritisation.<br><br>What We’re Looking For<br><br>Native or professional Arabic and English language skills are a must,2+ years in a customer success role at a Saa S company, with proven ability to own the full lifecycle Clinical background (e.g. medicine, nursing, or allied health) strongly preferred. Familiarity with the GCC’s healthcare ecosystem (both public and private). Exceptional communication and collaboration skills, with the ability to effortlessly set and manage expectations with customers and cross-functional teams. Highly organised and can confidently manage multiple projects and competing priorities, while maintaining attention to detail and quality. Self-starter with a bias for action, comfortable navigating fast-paced and ambiguous environments.<br><br>What do we believe in?<br><br>Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.<br><br>Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.<br><br>Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.<br><br>Why you will flourish with us ?????<br><br>Additional paid day off for your birthday and wellness days A generous personal development budget of $500 per annum Learn from some of the best engineers and creatives, joining a diverse team The rare chance to create a global impact as you immerse yourself in one of the world’s leading healthtech startups If you have an impact quickly, the opportunity to fast track your startup career!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled and proactive Technical Support Engineer to join our team. In this role, you will bridge the gap between technical operations, software engineering, and our external clients. You will be responsible for ensuring our systems run smoothly, resolving complex technical issues, and continuously improving our existing software. The ideal candidate is an analytical problem-solver who excels at managing relationships with both internal stakeholders and external clients, and is willing to travel on-site when complex troubleshooting requires a hands-on approach.</p><br><ul><li><p><strong>Client &amp; Stakeholder Management:</strong> Act as a key liaison, actively coordinating with both internal teams and external clients to ensure clear communication, align expectations, and deliver exceptional support.</p></li><li><p><strong>On-Site Support &amp; Travel:</strong> Travel to client locations as needed to provide hands-on troubleshooting, system support, and operational guidance.</p></li><li><p><strong>System Mastery &amp; Collaboration:</strong> Collaborate with internal teams to develop an in-depth understanding of our systems and ensure smooth, uninterrupted daily operations.</p></li><li><p><strong>Code Maintenance:</strong> Revise, update, refactor, and debug existing codebase to resolve issues and optimize performance.</p></li><li><p><strong>Technical Support:</strong> Manage and improve existing software applications while providing top-tier, timely technical support to users, internal stakeholders, and external partners.</p></li><li><p><strong>Cross-Functional Integration:</strong> Work closely with the Operations Department to ensure proper integration and functionality across all systems.</p></li><li><p><strong>Quality Assurance:</strong> Collaborate in designing, implementing, and maintaining effective QA processes to uphold software standards.</p></li><li><p><strong>Problem Solving:</strong> Utilize strict troubleshooting, debugging, and root cause analysis skill sets to identify and permanently resolve technical bottlenecks.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Communication &amp; Relationship Building:</strong> Exceptional communication skills with absolute fluency in written and spoken English is a <strong>MUST</strong>. You must be adept at internal stakeholder management and external client coordination, translating complex technical issues clearly to all audiences.</p></li><li><p><strong>Troubleshooting Expertise:</strong> A strong background in troubleshooting, debugging, and root cause analysis is a <strong>MUST</strong>.</p></li><li><p><strong>Travel Flexibility:</strong> Willingness and ability to travel occasionally to client sites for direct support and relationship building.</p></li><li><p><strong>Domain Knowledge:</strong> Proven experience or deep understanding in one or more of the following sectors: <strong>Telecom, Inventory, Logistics, Retail, or B2B.</strong></p></li><li><p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, Science, or equivalent practical experience.</p></li><li><p><strong>Must have driving license</strong></p></li></ul><br><p></p></section>