IT Jobs in UAE
1850 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Project description
The Murex FO will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change request and projects pertaining to Global Markets. Key responsibilities of the role include providing level 1 / level 2 trading floor support to traders and control groups
Responsibilities
Support traders, middle office users on daily issues including PL / position mismatches / market data, mkt operations, etc.
Configure curves (rate, rate hedge, credit) and static data including securities, generators, indices, currencies, vol surface, portfolios, user groups, access rights etc., in Murex.
Write new pre trade rules, create / amend lookup tables / simulation views / e-tradepad strategies / Live Book views.
Work on Patch upgrades / version upgrades testing to reconcile any PL / Greeks issue & avoid any regressions.
Reporting on progress on issues / showstoppers to manager and other stakeholders
Assist in developing business and operational processes and to participate in developing system training artefacts when required
Gather, analyze, and document business requirements for Structured Products and Exotic Derivatives across Interest Rate, Equity, FX, Credit, and Hybrid asset classes.
Lead Murex payoff activation and implementation activities for complex structured products including Range Accruals, Callable Interest Rate Swaps, Bermudan Swaps, Equity Autocallables, Reverse Convertibles, Snowballs, Barrier Products, Target Redemption Notes (TARNs) and other non-linear derivatives.
Coordinate with Front Office traders, Structuring teams, Quantitative Analysts, Market Risk, Product Control, Operations, and Finance teams to ensure accurate product configuration and lifecycle management.
Act as the primary liaison between the bank and external vendors including Murex and Numerix for implementation, pricing model validation, payoff activation, bug fixes, and enhancement requests.
Analyze product pricing requirements and collaborate with Quant teams to validate pricing models, market data dependencies, risk sensitivities (Greeks), calibration methodologies, and valuation adjustments.
Coordinate implementation of new pricing models, payoff templates, model parameterization, and market data requirements within Murex.
Manage end-to-end testing for structured products including trade booking, pricing validation, lifecycle events, risk calculations, P&L explain, limit monitoring, settlement generation, accounting impact, and regulatory reporting considerations.
Support model and payoff validation exercises by reconciling Murex valuations against vendor systems, market benchmarks, independent quant libraries, or Numerix calculations.
Work closely with Murex and internal development teams to troubleshoot valuation discrepancies, performance issues, simulation inconsistencies, and risk calculation anomalies.
Prepare functional specifications, business requirement documents, test cases, and implementation documentation for new structured product initiatives.
Participate in product approval processes and support onboarding of new products by ensuring operational readiness and front-to-back process alignment
Skills
Must have
8-15 years of total of working experience, including 5 -10 years of experience in Murex FO.
Extensive experience in setting up and validating Interest rate curves including for ARRs.
Expertise in multiple asset classes (at least 2 of the following) such as IR vanilla and exotic derivatives, Equity Derivatives, Commodity Derivatives, FX Derivatives, Structured Products Credit Derivatives, FIMM (Fixed Income, / Money Market).
Expertise in terms of pricing, valuation, risk management and sensitivities including for exotic products.
Strong exposure to FO Modules of Murex
E-Tradepad, Simulation, Livebook, RTPM, Pre-Trade Workflow, Market Data, Dynamic Tables, P&L Notepad, FDI Templates, Blotters, Risk Matrices etc.
Experience in implementation and supporting Murex v3.1 with regards to front office capabilities
Excellent knowledge of Capital Markets products and processes, front to back.
Experience on implementation of both linear and non-linear products in Murex
Strong analytical and problem-solving skills accompanied with excellent communication
Extensive experience supporting and implementing Structured Products and Exotic Derivatives within Murex.
Strong understanding of pricing, valuation, lifecycle events, and risk management of:
Interest Rate Range Accruals
Callable and Bermudan Swaps
CMS-based Structures
Equity Autocallables
Reverse Convertibles
Hybrid and Cross-Asset Structured Products
Experience activating and configuring exotic payoffs within Murex and working with associated pricing models and market data requirements.
Strong understanding of quantitative finance concepts including:
Monte Carlo Simulation
Trees and Lattice Models
Stochastic Interest Rate Models
Local/Stochastic Volatility Models
Correlation and Hybrid Model Frameworks
Sensitivity Analysis and Risk Attribution
Proven experience working directly with Quantitative Analysts, Structuring Desks, Murex Professional Services, and third-party valuation providers such as Numerix.
Experience validating exotic derivative pricing, Greeks, calibration parameters, volatility surfaces, correlation surfaces, and yield curve frameworks.
Experience with model governance, model validation, product approval processes, and regulatory requirements affecting structured products.
Demonstrated ability to manage complex implementations involving multiple stakeholders across Front Office, Risk Management, Quant teams, Operations, Finance, and external vendors.
Strong record of stakeholder management and leadership skills
Strong understanding of the financial markets, trading, and banking solutions
Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management, accounting generation, settlements, and confirmation generation
Candidate must be technically astute and have had relevant exposure and experience with bank systems and processes.
Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.
Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.
Candidate must display strong verbal and written communication skills.
Exposure to Murex Model Factory and Pricing Framework.
Experience with Numerix model libraries and structured product valuation methodologies.
Strong capability to perform valuation reconciliations between Murex, Numerix, Bloomberg, Reuters, or internal pricing engines.
Nice to have
Knowledge of Python, SQL, or scripting languages used for pricing validation and reconciliation
Other
Languages
English: C1 Advanced
Seniority
Senior</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are seeking a highly experienced Senior Oracle Fusion Technical Consultant to lead the design, development, implementation, support, and optimization of technical solutions across Oracle Fusion Cloud applications and enterprise systems.<br> The role requires strong expertise in Oracle Fusion technical architecture, reporting, integrations, data migration, extensions, workflow configuration, security, and enterprise application support .<br> The consultant will work closely with business stakeholders, functional teams, solution architects, infrastructure teams, and implementation partners to deliver secure, scalable, reusable, and high-performing technical solutions aligned with business objectives, enterprise architecture standards, and digital transformation initiatives.<br> Key Responsibilities Technical Leadership Lead end-to-end design, development, deployment, and support of Oracle Fusion technical solutions across enterprise programs.<br> Develop technical solutions supporting Oracle Fusion applications including: ERP HCM SCM EPM Procurement Financials Third-party enterprise systems Analyze business and technical requirements and translate them into robust technical designs.<br> Participate in architecture discussions and recommend best-practice technical approaches, tools, and delivery methods.<br> Prepare and review technical design documents, interface specifications, mapping documents, test scenarios, deployment plans, and support documentation.<br> Development, Reporting & Extensions Design and develop Oracle Fusion technical components including: BI Publisher reports OTBI analyses and dashboards SQL-based extracts and queries Data models and bursting logic ESS job scheduling and automation Alerts and notifications Workflow and approval configurations Personalizations and page customizations Sandbox-based changes Extensions and custom objects where applicable Develop reusable technical frameworks, templates, and utilities to improve delivery efficiency and maintainability.<br> Support development of custom reports, operational reports, statutory reports, and management dashboards.<br> Configure and manage reporting solutions for finance, procurement, HR, supply chain, and project operations.<br> Implement data validation, transformation, enrichment, and formatting logic within technical solutions.<br> Support Integration & Data Migration Support integration between Oracle Fusion applications and external systems using: REST and SOAP web services Oracle Integration Cloud (OIC) File-based integrations FBDI HDL HSDL Custom file interfaces SFTP/FTP-based exchanges Database connections Support inbound and outbound interfaces for Oracle Fusion modules and third-party applications.<br> Support data migration activities including extraction, transformation, loading, reconciliation, and validation.<br> Support Troubleshooting interface failures, analyze logs, identify root causes, and implement corrective actions.<br> Support integration with Oracle ERP Cloud web services, business events, and external middleware platforms.<br> Security, Configuration & Administration Support Oracle Fusion security configuration including roles, privileges, data access, and user provisioning requirements.<br> Collaborate with functional and security teams to ensure appropriate access controls and segregation of duties.<br> Assist with environment setup, configuration validation, and technical readiness activities.<br> Support application setup related to technical objects, scheduled processes, and system parameters.<br> Ensure secure handling of credentials, certificates, and sensitive data in technical solutions.<br> Testing & Deployment Lead unit testing, SIT, UAT support, regression testing, and production deployment activities for technical deliverables.<br> Validate reports, interfaces, data loads, workflows, and end-to-end transaction flows.<br> Support cutover planning, migration of technical artifacts, and production readiness checks.<br> Troubleshoot technical issues during testing and post-go-live stabilization.<br> Provide hypercare and post-go-live support to ensure stable operations.<br> Monitoring, Support & Continuous Improvement Monitor scheduled jobs, report executions, interface runs, and error queues in Oracle Fusion and related tools.<br> Provide L2/L3 technical support for production incidents and service requests.<br> Analyze recurring issues and implement automation, optimization, and preventive controls.<br> Maintain technical documentation, support runbooks, and operational procedures.<br> Drive continuous improvement in performance, reliability, standardization, and reusability of technical solutions.<br> Stakeholder & Governance Management Engage with business users, functional consultants, solution architects, PMOs, and technical teams to gather requirements and resolve issues.<br> Participate in design reviews, governance meetings, and project status updates.<br> Ensure compliance with enterprise technical standards, audit requirements, data governance policies, and change management processes.<br> Coordinate with Oracle Support and third-party vendors for issue resolution and service requests.<br> Required Qualifications Bachelor’s degree in related discipline.<br> Oracle Fusion technical certification or equivalent professional qualification is preferred.<br> 8–12+ years of IT experience with 5+ years in Oracle Fusion technical development, reporting, integrations, or support .<br> Proven experience in at least 2–3 full lifecycle Oracle Fusion Cloud implementations .<br> Strong understanding of Oracle Fusion technical architecture, reporting, integrations, data migration, and cloud-to-cloud/cloud-to-on-premise connectivity.<br> Mandatory Technical Expertise Oracle Fusion Cloud technical development and support BI Publisher report development OTBI analysis and dashboard development REST and SOAP web services Oracle Fusion ERP/HCM/SCM technical knowledge FBDI, HDL, HSDL, and file-based data loading Oracle Integration Cloud (OIC) awareness or hands-on experience Data mapping, transformation, and reconciliation SQL, XML, JSON, and XSLT ESS job scheduling and automation Workflow, approvals, alerts, and notifications Oracle Fusion security concepts and role-based access Integration monitoring, logging, and troubleshooting Report bursting, extracts, and data models Deployment, migration, and testing activities Knowledge of Oracle Fusion web services and business events Basic understanding of PL/SQL, shell scripting, and web service standards Preferred Skills Experience in Government, Public Sector, Utilities, Oil & Gas, or Large Enterprise environments .<br> Knowledge of Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, and Oracle EPM Cloud technical scenarios.<br> Exposure to Oracle SOA Suite, Oracle Service Bus, MuleSoft, Informatica, Boomi, or other middleware platforms.<br> Understanding of B2B integrations, EDI, SFTP-based file exchanges, and batch processing.<br> Experience with Oracle Cloud release management and quarterly update impact assessment.<br> Familiarity with DevOps practices, CI/CD pipelines, and automated deployment approaches for technical objects.<br> Knowledge of data migration tools and methods such as FBDI, HDL, HSDL, and custom file interfaces.<br> Understanding of enterprise architecture, technical governance, and API lifecycle management.<br> Experience with Oracle ADF, Visual Builder, or other Oracle extension frameworks is an advantage.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p><span>With a vision to <strong>build and sell Microsoft AI‑powered platforms, cloud services, and devices through a rich partner ecosystem</strong>, the <strong>Windows and Device Sales (WDS) </strong>organization brings together sales, technical expertise, and partners to help customers achieve real business outcomes with Microsoft technology.</span></p><br><p><span>WDS plays a critical role in shaping and delivering the endpoint platform that powers modern, secure, and AI‑enabled work. WDS works across Microsoft’s commercial ecosystem, including OEMs, silicon partners, distributors, resellers, and services partners - to drive Windows platform adoption, protect and grow share, and ensure customers realize long‑term value from their device and endpoint investments.</span></p><br><p><span>This role contributes to a <strong>multi‑billion‑dollar business</strong> and plays a direct role in <strong>defending and expanding Windows as the enterprise endpoint platform</strong>, enabling customers to modernize their environments, adopt AI‑driven workflows, and build confidence in Windows as the foundation for future innovation.</span></p><br><p><span>As a Windows Specialist, you will defend and grow Windows within Microsoft’s largest and most strategic customers. You will help them define and modernize their endpoint strategy in an era shaped by AI, security threats, and rapid platform competition. You will operate as a trusted advisor to senior IT and business leaders - anchoring engagement with the CIO while expanding influence across CTO, CISO, and AI transformation leaders - to ensure Windows remains the foundational platform for secure, AI‑driven work.</span></p><br><p><span>In this role, you will lead high‑impact, time‑bound customer engagements where Windows platform decisions are at risk or strategically critical. You will articulate differentiated Windows value across security, resiliency, management, and AI workloads; orchestrate partners and internal teams to deliver proof and outcomes; and convert lighthouse wins into repeatable evidence that scales across industries and partners.</span></p><br><p><span>This opportunity will allow you to deepen executive‑level consultative skills, build technical and platform credibility across the Windows ecosystem, and play a visible role in protecting and expanding Microsoft’s commercial footprint in priority accounts.</span></p><br><p><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </span></p><br><br><b>Responsibilities</b><br><ul><li><span><strong><span>Lead Windows endpoint strategy with senior executives</span></strong>: <span>Leverage you technical expertise to lead strategic Windows discussions with CIOs, CTOs, CISOs and AI leaders, translating technology capabilities into business value.</span></span></li><li><span><strong><span>Defend and extend Windows in competitive environments,</span></strong><span> deepen insights on why customers adopt alternative platforms, articulate fact based & differentiated platform value to protect the Windows socket.</span></span></li><li><span><strong><span>Modernize endpoint management and identity architectures</span></strong><span>, helping customers decouple from legacy environments, improve total cost of ownership, and unlock AI</span><span>‑</span><span>driven workflows at scale.</span></span></li><li><span><strong><span>Lead high</span></strong><strong><span>‑</span></strong><strong><span>impact customer engagements</span></strong><span> across discovery, envisioning, proof, and value realization, with clear entry criteria, success measures, and exit plans. </span></span></li><li><span><strong><span>Deliver lighthouse wins that demonstrate real Windows AI value</span></strong><span>, converting customer outcomes into evidence such as case studies, reference architectures, and repeatable industry scenarios.</span></span></li><li><span><strong><span>Orchestrate across internal teams and partners</span></strong><span>, working closely with account teams, engineering, and OEM/channel partners to ensure clarity of roles, clear hand-offs, escalation process, and accelerated outcomes.</span></span></li><li><span><strong><span>Provide structured feedback and insights</span></strong><span> from customer engagements to inform product, go</span><span>‑</span><span>to</span><span>‑</span><span>market, and partner strategy, identifying patterns that can scale across similar customers.</span></span></li></ul><br><b>Qualifications</b><br><ul><li>Demonstrated capability and experience in <strong>leading technical and executive‑level customer conversations</strong>, translating complex platform concepts into <strong>clear, outcome‑oriented guidance</strong> for CIO, CTO, CISO, and AI transformation leaders.</li><li><strong>Background in technical sales, solutions architecture, GBB or platform Specialist roles</strong>, where credibility across both business outcomes and technical depth was required.</li><li>Strong knowledge of Microsoft Security and compliance technologies, including Microsoft Defender, Entra, Purview, identity and access management, and Zero Trust principles, with the ability to translate technical capabilities into business value and risk reduction outcomes.</li><li><strong>Windows platform familiarity</strong><strong>,</strong> including <strong>Windows Pro and Windows 11 Enterprise</strong>, with the ability to articulate differentiated value across <strong>security, manageability, performance, and AI</strong> for enterprise and commercial customers.</li><li><strong>Experience advising customers on Windows 11 lifecycle strategy</strong>, including hardware refresh planning, security posture improvements, and operational readiness.</li><li><strong>Proven knowledge of modern endpoint management </strong><strong>and workplace transformation strategies</strong> with expertise in Microsoft Intune, Configuration Manager and cloud-native management. Able to advise senior leaders on device management modernization, security, operational efficiency and AI readiness, guiding customers through strategic platform decisions and transformation roadmaps.</li><li>Strong understanding of AI-ready Windows devices, including Copilot+ PCs, NPUs and specialized AI silicon. Able to translate platform and hardware innovation into measurable business outcomes, productivity gains and competitive advantage for customers evaluating next-generation endpoint strategies.</li></ul><p>#WDS</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Role : </strong>Senior Manager, Shari'a Audit<br><strong>Location :</strong> Abu Dhabi <br><strong>Role Purpose:</strong><br><span><span>Responsible for organizing and managing internal Shari’a audits assignments according to Internal Shari’a audit plans. The responsibilities of Sr. Manager Shari’a Audit include overseeing the process of Internal Shari’a audits, making recommendations on policies, and ensuring that the organization conform with Shari’a rules & principles in order to provide a reasonable assurance to the management that Shari’a risk is mitigated to an acceptable residual level.</span></span></p><br><p><span><span>Performs complex internal Shari’a audit assignments in designated areas of the organization to identify, resolve, and/or recommend solutions to assure full compliance with Shari’a resolutions of ADIB’s Internal Shari’a Supervisory Committee of ADIB. May serve as the project leader on standard audits and conduct complex audits independently.</span></span><br> <br><strong>Key Accountabilities of the role </strong></p><br><ul><li><p><span><span>Adhere to:</span></span></p><br><ul><li><p><span><span>The AAOIFI Standards.</span></span></p><br></li><li><p><span><span>The Institute of Internal Audit Standards e.g. independence, objectivity, proficiency and performance of audit work.</span></span></p><br></li><li><p><span><span>The Internal Shari’a Audit objectives, mission and vision.</span></span></p><br></li></ul></li><li><p><span><span>Perform the internal Shari’a audit assignments/assigned duties efficiently and effectively based on the risk-based Shari’a Audit approach sketched by the line Management and in consultation with Team Leader. </span></span></p><br></li><li><p><span><span>As Sr. Manager Shari’a Auditor, of High/Medium/Low risk Shari’a audit assignments or Team Leader of Medium/Low risk Shari’a audit assignments, must assist the Team Leader or line management in </span><span>p</span><span>reparing a risk-based Shari’a audit plan for the assignments by: </span></span></p><br><ul><li><p><span><span>Developing an understanding of activities.</span></span></p><br></li><li><p><span><span>Defining the related areas of Shari’a risks and controls for all the activities/processes subject to Shari’a Audit.</span></span></p><br></li><li><p><span><span>Drafting/revising/updating the Shari’a Audit Program based on Shari’a risk assessment that considers impact and likelihood. Ensure any changes/additions to Shari’a audit programs are discussed and approved by Team Leader.</span></span></p><br></li><li><p><span><span>Compiling and reviewing the Internal Shari’a Supervisory Committee resolutions. Also ensure that the resolutions are incorporated in the related Shari’a audit program.</span></span></p><br></li><li><p><span><span>Preparing the checklist which will be used between the Shari’a Team Leader and members.</span></span></p><br></li><li><p><span><span>Assisting and coordinate with the Shari’a IT Project team or IT Division (thru Shari’a IT project team) to develop/improve certain reports required prior to the commencement and/or throughout the Internal Shari’a Audit assignments.</span></span></p><br></li><li><p><span><span>Preparing the Authority letter.</span></span></p><br></li><li><p><span><span>Preparing and conducting a presentation to all concerned Shari’a audit members, Team Leader and line Management discussing the steps that have been implanted/will be implemented during the preparation and field work stages.</span></span></p><br></li><li><p><span><span>Selecting the samples in consultation with Team Leader and according to the approved sampling methodologies.</span></span></p><br></li><li><p><span><span>Preparing the Assignment Planning Memorandum.</span></span></p><br></li><li><p><span><span>Arranging for and completing the working papers/assigned work on timely manner according to Internal Shari’a Audit management guidelines in this regard. In addition; handing over the working paper to Team Leader on timely manner without delays. Also, by ensuring that working papers reflects the work performed, sample selected and contains Shari’a Audit program and is considered as complete/adequate to support exceptions. </span></span></p><br><ul><li><p><span><span>Providing guidance to other Shari’a Auditors in consultation with/as requested by Team Leader.</span></span></p><br></li><li><p><span><span>Following-up receipt of Client management replies to exceptions as per Shari’a Compliance policy (3 working days) and promptly bringing to the attention of line management any deviation which could result from delaying Shari’a audit process (during fieldwork or draft report).</span></span></p><br></li><li><p><span><span>Completing the assigned duties within projected time scale and that any variances been properly justified to Team Leader.</span></span></p><br></li><li><p><span><span>Completing the assignment performance appraisal performed by Team Leader at the end of each Shari’a audit assignment, </span></span></p><br></li><li><p><span><span>Enhancing decision-making skills.</span></span></p><br></li></ul></li><li><p><span><span>By applying risk-based Shari’a Audit methodology; identify critical Shari’a risks, major control weaknesses, process inefficiencies on timely manner and report to the respective Team leader for discussion and opinion.</span></span></p><br></li><li><p><span><span>Ensure that corrective actions have been taken on all previous Shari’a audit exceptions and that repeated issues are highlighted to the team leader on time.</span></span></p><br></li><li><p><span><span>Ensure that exceptions are drafted properly/promptly by utilizing the exceptions’ database and discussing the exceptions with Team leader prior to drafting.</span></span></p><br></li><li><p><span><span>Achieve high standards of behavioral competencies according to the competencies defined by the line management (as per the Assignment Performance Appraisal related to Team Member). Consult with Team Leader on the competencies below standards.</span></span></p><br></li><li><p><span><span>Keep a constructive working relationship with Shari’a Audit clients in order to achieve the overall objectives.</span></span></p><br></li><li><p><span><span>Maintain excellent teamwork environment and team spirit.</span></span></p><br></li><li><p><span><span>Achieve very good knowledge of ADIB processes, policy & procedures and AAOIFI/IIA standards.</span></span></p><br></li><li><p><span><span>Understand/improve working knowledge on all automated Shari’a auditing tools.</span></span></p><br></li><li><p><span><span>Maintain very good efficient and professional oral and written communication skills.</span></span></p><br></li><li><p><span><span>Whenever requested, participate in special reviews (related to Shari’a). During the special review, assist in determining the circumstances which enabled such situations, identify responsibility for any losses or failures to comply with Shari’a policy & procedure and provide recommendations for Team Leader/line management review.</span></span></p><br></li><li><p><span><span>In coordination with Team Leader, train new/existing staff on Shari’a related issues and Shari’a Audit Approach. </span></span></p><br></li><li><p><span><span>Whenever requested by Team Leader, review new and/or changes to bank’s policies and procedures (related to Shari’a) in order to evaluate the Shari’a control adequacy and related risk mitigation. </span></span></p><br></li><li><p><span><span>Ensure that paper-based working papers and other Shari’a audit documents are adequately protected and secured throughout the assignment.</span></span></p><br></li><li><p><span><span><strong>Comply with any additional tasks which could be assigned by the Team Leader/line management.</strong></span></span><br> </p><br></li></ul></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul><li><p><span><span>Bachelor in Sharia or Islamic Economics or Islamic Banking.</span></span></p><br></li><li><p><span>CISSA and CIPA certifications(or alternative certifications).</span></p><br></li><li><p><span>A professional certificate in auditing issued by an international organization.</span></p><br></li><li><p><span><span>Arabic & English language </span></span></p><br></li><li><p><span><span>IT skills </span></span><br> </p><br><p><span><span><strong>Previous experience: </strong></span></span></p><br></li><li><p><span><span>5 to 10 years’ experience.</span></span></p><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Beam AI is building the operating layer for AI-native enterprises.<br> Our platform helps organisations automate complex workflows using self-learning AI agents that continuously improve through real-world usage.<br> From fast-growing startups to Fortune 500 companies, we help teams move beyond experimentation and deploy AI that delivers measurable business outcomes.<br> We're building a future where AI doesn't just assist work—it becomes an active part of how organisations operate, learn, and scale.<br> To learn more, visit https://beam.<br>ai/ . About the Team Beam's GTM team is responsible for bringing AI agents into real enterprise environments.<br> We work closely across sales, marketing, product, and deployment to identify high-value use cases, shape solutions, and help customers realise measurable outcomes.<br> This is not a traditional SaaS sales organisation.<br> We're still defining what great looks like, building new motions, and creating repeatable ways to bring AI into enterprise operations.<br> You'll work alongside experienced GTM leaders, Account Executives, and Solutions Engineers in a highly collaborative environment focused on learning, experimentation, and execution.<br> About the Role Beam AI is building the leading AI agent platform for enterprise automation, and we're scaling our outbound motion to meet the growing demand for AI agents across the GCC.<br> We're hiring a Sales Development Representative to power the top of our pipeline in the Gulf — owning outbound prospecting into enterprises and government-linked groups across the UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman, qualifying inbound interest, and partnering with Account Executives and GTM Leads to land enterprise opportunities across the region.<br> This is one of the most consequential roles on Beam's GTM team.<br> You'll run outbound messaging, discovery, and qualification on Beam's most strategic GCC accounts and you'll do it inside live enterprise sales cycles, alongside the AEs and GTM leadership driving the motion.<br> You'll play an essential role in how complex AI deals get won in the region, own the top of the funnel for Beam's biggest GCC opportunities, and develop the skills that compound into broader GTM ownership over time.<br> You will work closely with AEs, Vertical Leads, Marketing, and Solutions Engineering to identify the right accounts, craft sharp outreach in English and Arabic, and convert curiosity into qualified meetings.<br> Responsibilities Research target GCC accounts, identify decision-makers across operations, customer experience, finance, IT, and government-linked enterprises, and personalize outreach with insight that reflects each prospect's business context.<br> Qualify inbound leads against ICP criteria and route them to the relevant AE at speed.<br> Generate qualified meetings for Account Executives through targeted, multi-channel outbound (email, phone, LinkedIn, WhatsApp Business, video) — adapting cadence and channel mix to regional buying behavior.<br> Partner with AEs and GTM Leads on account planning, territory strategy, and outbound sequencing across the UAE, KSA, and broader GCC.<br> Maintain disciplined CRM hygiene, accurate pipeline data, and clean handoff notes.<br> Proactively collaborate with the marketing team to run experiments on messaging, sequences, and channels — feed learnings back into the GTM team.<br> Consistently exceed monthly targets including qualified meetings booked and accepted opportunities.<br> Stay current on the AI agent space, Beam's product, Vision 2030 / national AI strategies, and the industries we sell into to hold an informed conversation with senior regional buyers.<br> At Beam, we're building an environment where ambitious people can do their best work, with clarity, purpose, and room to grow.<br> We're thoughtful about what we build, how we work, and who we hire.<br> The problems we're solving are real.<br> The systems we're building are complex.<br> And the people here care deeply — about craft, about speed, and about doing work that actually matters.<br> You won't find rigid hierarchies or endless process here.<br> You'll find high trust, high standards, and a team driven by curiosity, ownership, and long-term thinking.<br> Our culture is shaped by our values in action: AI-native thinking — Every teammate thinks in agentic workflows, uses AI tools daily, and looks for leverage through automation.<br> AI isn't just what we build, it's how we operate.<br> Customer obsession — We build with urgency and empathy, speak to customers early and often, and measure success through their outcomes.<br> Speed as a habit — We ship fast, learn faster, and prioritise unblocking over perfection.<br> We favour small experiments with tight feedback loops.<br> Leverage-focused execution — We hire high-impact players, invest in the 20% that drives 80% of results, and value candid feedback.<br> Highly aligned, loosely coupled — We align on outcomes, not tasks.<br> You'll work independently, but never in isolation.<br> Data-driven, human-guided — We seek clarity over comfort, speak up early, and use feedback to grow together.<br> If this sounds like the kind of work you want to do and the kind of team you want to grow with, we'd love to hear from you.<br> Track record of high performance through SDR/BDR roles, internships, entrepreneurial projects, competitive environments, student sales organisations, or other goal-oriented experiences.<br> Strong written and verbal communication skills with a sharp grasp of the AI agent space, able to hold credible, influential conversations with enterprise stakeholders from day one.<br> Hands-on experience with a CRM (Salesforce, HubSpot) and outbound tools (Outreach, SalesLoft, Apollo, or equivalent).<br> Strong interest in AI, automation, or enterprise software.<br> Track record of meeting or exceeding pipeline / meeting targets.<br> Nice to Have Prior experience selling into operations, customer experience, finance, IT, or regulated industries.<br> Exposure to AI, automation, RPA, or workflow software categories.<br> Fluent business English; professional Arabic preferred.<br> Familiarity with verticalized GTM motions or named-account selling.<br> Experience contributing to outbound playbook or sequence design.<br> Background in a high-growth startup environment.<br></span> </div>
Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com
Job Description<br><br>Aldar Academies are currently seeking a Receptionist for Al Ain British Academy, with an immediate start.<br><br>This is an exciting opportunity to join the highly successful Aldar family.<br><br>Al Ain British Academy opened in September 2011 providing high quality education in the heritage ‘Garden City’ of the United Arab Emirates. The children are taught the English National Curriculum – tailored to be meaningful to children living in Al Ain. Facilities at the school are excellent and include a large astro-turf field, two swimming pools, well-stocked library, a large multi-purpose sports hall, an auditorium and outdoor play areas. It is an exciting, challenging, and enjoyable school to work in where achievement for pupils is at the heart of all we do. The school has achieved outstanding levels of progress and attainment, supported by rigorous tracking of data and assessment in all areas of the curriculum.<br><br>Successful candidates will find themselves welcomed into a wonderful school family community, where staff are held in high regard by pupil, parents and school leadership alike. Al Ain is a beautiful, green city that offers an affordable lifestyle within the UAE, whilst offering easy access to Abu Dhabi, Dubai and Oman all within a short drive. Al Ain boasts its own tourist attractions in the form of Al Ain Zoo, Jebel Hafeet mountain, Al Ain Oasis, as well as leisure facilities including hotels, malls, golf and Rugby club, shooting range, swimming pools, Al Ain Raceway and much more.<br><br>The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.<br><br>Responsibilities<br><br>Job Purpose<br><br>To ensure impeccable customer service is provided to all parents and visitors to the Academy. All communications take place in a professional manner and to assist in supporting students’ recruitment, through a positive parent experience. To embody the values, vision and ethos of Aldar Education and assist the parents’ relations executive in managing all enquiries, visitors, and requests from the different stakeholders.<br><br><br>Main Duties<br><br> Provide high quality customer service to all potential and existing customers. Your main responsibilities will include providing information to visitors on a full range of topics, answering phone calls in a courteous manner and maintaining a database of school visitors.<br><br><br>Specific Duties<br><br> Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner Greet visitors in a friendly and helpful manner Have a strong knowledge of the key information about the Academy Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage Assist with school tours when necessary Provide general clerical/administrative support e.g., updating attendance registers Photocopying, filing, faxing, completing standard forms, responding to routine correspondence Undertake word-processing and other IT based tasks e.g., database, excel, Internet research Produce lists/information/data as required e.g., class lists Sort and distribute mail Attend and participate in relevant meetings as required Answer, screen and forward incoming phone calls in a friendly and professional manner (following our standard telephone etiquette/ protocol) Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Assist Admissions team with in-bound and out-bound calls Log admissions enquiries into the school MIS – data base Update calendars and schedule school tours Arrange transportation for visitors when require Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees. Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel, using the School Referral System. Drive enrolments by promoting schools and summer programmes to prospective parents through conducting outbound calls. Assist with tasks assigned as and when required by the management team. Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post (ie.lead nurturing, parent tours)<br><br><br>Qualifications<br><br>Minimum Qualifications <br><br> High School Certificate/Diploma or bachelor's degree Certificate<br><br><br>Minimum Experience<br><br> A minimum of 2 years of experience in a customer focused role in the region Experience in the education field is preferred<br><br><br>Job Specific Knowledge & Skills<br><br> Fluent standard of English communication skills, written and oral. Attention to detail with diligent follow up, and able to execute in a timely manner. Effective communicator at different levels, both orally and in writing. Strong interpersonal skills to aid in daily contact with customers in a diverse multi-cultural environment Computer literate, including all social media platforms. Attentiveness, able to listen effectively and ask questions A team player, willing to support colleagues to deliver results Willingness to learn Skilled in multi-tasking and handling pressure. Organizational ability, of self and others with impeccable office management skills Arabic speaking, reading and writing is preferable<br><br><br>What We Offer<br><br>Aldar Academies are a family of world-class, child-centered, and innovative schools based in the UAE. We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Academies are keen to hear from like-minded, forward-thinking school leaders who would welcome the challenge and opportunities that we have to offer.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
https://www.twobirds-onestone.ae/<br>HUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honest and ethical in everything we do.<br>POSITION PURPOSETo assist and enable employees under your control to consistently achieve product and service delivery standard and ensure a high degree of guest care. To comply with restaurant policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. As F&B Team Leader you are responsible to supervise and head the service operation within the restaurant during specific shifts, aiming for the highest possible customer satisfaction, cost efficiency and profitability.<br>ESSENTIAL FUNCTIONSOrganize and conduct pre-shift and departmental communication meetings for share with the associates all relevant information such as occupancy, menu changes, daily schedule and work assignments Ensure the tidy and good appearance of him/herself and his/her subordinates Work closely with the team / Guest Relations / Front Office and other key service departments Monitor duty schedules for the respective team Work within the team to prepare all mise-en-place according to 24 hours’ service requirements Report any damage or maintenance defects report cleanliness and maintenance issues to the immediate Manager Personally communicate all complaints/issues to the Assistant Outlet Manager and F&B Operations Manager Excellent knowledge of the menu in order to answer guests’ queries Attend regular training sessions according to Training plan Responsible for all the keys/access cards Performs any other duties as requested by the Management Support in generation of new ideas for service and products that will maintain a competitive and leading edge over competitive set Assist Assistant Manager in training new team members<br>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel such as provide direct service to guests as needed, including, but not limited to, delivering orders, bussing, general clerical/cashier duties and service support to other dining venues when requested.<br>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace;Must be able to read and write to facilitate the communication process;Requires good communication skills, both verbal and written;Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary;Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer;Ability to dialogue informally and effectively with all co-workers, in one-on-one or small group settings, through clear articulation of ideas and active listening;Awareness of the importance on non-verbal communications in interaction with others;Knowledge of hotel food and beverage operations;Knowledge of food and alcoholic beverages;Must possess basic computational ability;Must possess basic computer skills;Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.<br>QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments;Embrace and value operational guidelines and brand standards;Have the ability to plan and prioritize in order to achieve deadlines;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Do build lasting relationships with internal and external customers;Have immaculate personal presentation e.g. grooming and conversational ability;Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.<br>EDUCATION AND EXPERIENCEBachelor degree required in addition to a minimum of three years food and beverage service background.<br>PSYCHICAL CONDITION REQUIRED FOR YOUR ROLEThis job often requires sitting behind a computer for extended periods of time;This job often requires standing or walking for extended periods of time;This job often requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity;This job often requires to:Be able to lift up to 5.5kg on a regular and continuing basis;Be able to lift trays of food or food items weighing up to 11kg frequently;Be able to push and pull carts and equipment weighing up to 90kg occasionally. Be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. This job requires operating computers and computerized equipment.<br>EMPLOYMENT CONDITIONSThis job may require you to work on holidays and/ or weekends;This job may require you to work a shift other than a day shift, including first, second, and split or overnight shift;This job often requires extended hours beyond a typical work week;This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies. This job requires a well-paced ability to maneuver between functions occurring simultaneously.
Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com
SME – Commercial Banking (Automation Delivery & Governance) | Dubai.<br>About Quality Kiosk Technologies,Quality Kiosk Technologies is a globally recognized leader in Quality Engineering and Digital Transformation, ranked among the world's largest independent QE firms. With 4,000+ professionals across 25+ countries, Quality Kiosk partners with leading Banking, Financial Services, Insurance, Telecom, Retail, Government, and Global Enterprises to deliver world-class quality engineering and testing solutions. We are currently hiring an experienced SME – Commercial Banking (Automation Delivery & Governance) for a strategic banking engagement in Dubai.<br>Role Overview We are seeking an experienced SME – Commercial Banking (Automation Delivery & Governance) with strong expertise in Banking Project Delivery, Automation Governance, Stakeholder Management, and GCC Banking Operations. The ideal candidate should possess deep experience working with GCC/Middle East Banks, managing large-scale testing and automation engagements, governance frameworks, delivery execution, project planning, and client stakeholder management. This position requires a strong blend of Commercial Banking domain knowledge, delivery governance expertise, automation oversight, and client-facing leadership capabilities to successfully drive banking transformation initiatives across the Middle East region.<br>Key Responsibilities Project Governance & Delivery Management Drive end-to-end governance and delivery management for banking automation and testing programs. Ensure adherence to delivery standards, governance frameworks, quality controls, and regulatory requirements. Monitor project progress, risks, dependencies, action items, and delivery milestones. Establish project governance mechanisms and performance reporting structures. Develop project roadmaps, delivery plans, and execution strategies. Ensure successful delivery within agreed timelines, quality benchmarks, and stakeholder expectations. Automation Governance Govern automation testing initiatives and quality engineering programs. Ensure compliance with automation delivery standards and best practices. Review automation progress, coverage, quality metrics, and execution reports. Drive governance reviews and continuous process improvement initiatives. Ensure project artifacts, test evidence, execution reports, and documentation are maintained effectively. JIRA Administration & Reporting Manage JIRA projects, workflows, dashboards, reports, and governance metrics. Track project status, risks, action items, defects, and delivery performance. Ensure test cases, execution evidence, project artifacts, and reports are uploaded and maintained in JIRA. Publish governance dashboards and executive-level reports for stakeholders. Stakeholder & Client Management Act as the primary point of contact for client and delivery stakeholders. Engage with senior business, technology, and program leadership teams. Conduct governance meetings, steering committees, and delivery reviews. Present project status, delivery updates, risks, and mitigation plans. Drive alignment among delivery, quality, business, and leadership teams. Project Planning & Estimation Perform effort estimation based on detailed scope analysis. Create project plans, resource plans, delivery schedules, and roadmaps. Define execution strategies and present proposed approaches to clients. Manage project dependencies and optimize resource utilization.<br>Mandatory GCC Banking Experience (Must Have) Minimum 5+ years of experience working with GCC/Middle East Banks. Hands-on experience with leading regional banks such as GCC/ Middle East Banks banks or similar institutions. Strong understanding of GCC Banking operations, regulatory frameworks, and banking transformation programs. Experience managing automation, testing, or delivery programs for GCC banking clients. Strong knowledge of Commercial Banking, Corporate Banking, Cash Management, Trade Finance, Lending, Treasury, Transaction Banking, and Digital Banking within GCC markets. Experience working with cross-functional stakeholder teams across UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. Proven ability to manage onsite and offshore delivery teams in Middle East banking environments. Prior onsite GCC banking project experience will be highly preferred.<br>Required Experience12-15 years of overall IT experience. Strong experience in Project Delivery and Governance. Proven expertise in Automation Testing Governance. Significant experience managing enterprise-scale testing and quality engineering programs. Hands-on experience in JIRA Administration, Reporting, and Dashboard Management. Strong client-facing and stakeholder management experience. Experience managing large delivery teams and complex banking engagements.<br>Preferred Banking Domain Expertise Strong experience in one or more of the following:Commercial Banking Corporate Banking Cash Management Trade Finance Lending Treasury Transaction Banking Digital Banking Payments & Collections Liquidity Management Solutions (LMS)<br>Required Skills Delivery & Governance Project Governance Delivery Management Risk & Issue Management Program Governance Quality Assurance Governance Executive Reporting Resource Planning Capacity Planning Effort Estimation Stakeholder Management<br>Testing & Quality Engineering Test Management Automation Governance Quality Engineering Release Governance Defect Management Test Reporting Quality Metrics & KPI Management Tools JIRA Administration Dashboard Management Agile Tools Reporting Tools Defect Tracking Systems<br>Soft Skills Excellent communication and presentation skills. Strong client relationship and stakeholder management capabilities. Exceptional leadership and coordination abilities. Strong analytical and problem-solving mindset. Ability to influence senior banking and technology stakeholders. High ownership, accountability, and decision-making capability. Strong governance and delivery management skills.<br>Mandatory Screening Criteria✔ 12-15 Years Overall Experience ✔ Minimum 5+ Years GCC Banking Experience (Mandatory) ✔ Commercial / Corporate Banking Domain Experience ✔ Automation Governance & Delivery Management Experience ✔ JIRA Administration & Dashboard Management Experience ✔ Project Planning & Effort Estimation Experience ✔ Client & Executive Stakeholder Management Experience ✔ Banking Transformation Program Experience ✔ Experience Managing Large Testing/Automation Teams ✔ Strong Communication & Presentation Skills ✔ UAE / Middle East Banking Project Exposure Preferred<br>Ideal Candidate Profile A highly accomplished Banking Delivery Leader with strong GCC Banking experience, extensive exposure to Commercial and Corporate Banking, and proven expertise in Automation Governance, Delivery Management, Project Governance, and Stakeholder Engagement. The candidate should have a successful track record of delivering large-scale banking transformation initiatives across GCC banks while ensuring quality, governance, regulatory compliance, and client satisfaction. Location: Dubai, UAE Experience: 12-15 Years Domain: Commercial Banking / Corporate Banking / GCC Banking Function: Automation Delivery, Governance & Stakeholder Management Apply Now???? deepak.pednekar-qkct@qualitykiosk.com ???? Call / Whats App: +91 8850047469
HUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honestly and ethically in everything we do; aspiring to be the employer of choice.<br>POSITION PURPOSETo ensure a high level of Product Knowledge among Guest Contact Center team. Supervise all Guest Contact Center team’s performance. Handling all normal duties related to the Guest Contact Center department and Empower guest experience program in line with Sheraton Brand Standards. To develop a thorough knowledge of the Front Office department’s operation and to work close with the other departments of the Hotel. Ensure that all related tasks assigned to Guest Contact Center are accurately and efficiently performed. Act proactively to solve guest’s complaints, issues and/or defects. Keep the Guest Contact Center equipment (switchboards, faxes, photocopier, Let’schat phone, satellite phone etc.) in excellent functional condition at all times. Monitor, Control and ensure consistent proper communication of emergency situations to the hotel department heads.<br>ESSENTIAL FUNCTIONSEnsure that services provided are in harmony with our Sheraton & Marriott core values, complying with hospitality brand standards. Ensure that our guests receive an on brand personalized experience over the phone, Let’schat and GXP chat. Acknowledge and recognize loyal members and deliver the appropriate welcome over the phone Let’schat and GXP chat. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the QA, Forbes, Let’schat and IFH inspection.live the Sheraton Brand Differentiators (Sheraton Signature sleep Experience, Sheraton Fitness, Paired, and Sheraton Club).100% daily usage of the Guest planning screen report to deliver global personalized service successfully to our guests. Ensure strong knowledge of: (knowledge test results to reach 90% or above)a. Telephone etiquettesb. Loyalty Membership guest tiers and benefitsc. Upsell program.d. Check out for children program.e. Make a green choice program and maintain a proper tracking and issuing guests’ vouchers.f. Bomb threats and emergencies calls.g. Marsha and empower guest experience platform. Ensure smooth and clear communication between Guest Contact Center and the rest of the hotel. Ensure compliance with PCI policies. As a GXP Admin User to:Ensure that guests’ requests are fulfilled and closed in GXP within the set standard of 15 minutes as average response time and to ensure guest’s Negative cases are closed in GXP within the set standard of 15 minutes from the time the complaint was received while ensuring that guests are appropriately compensated and guests are satisfied. Use GXP to update guests’ profiles with service requests, Negative cases, preferences and any other comments/information acquired during stay. Ensure Quality cases are entered into GXP, and correct events accordingly. Arrange monthly negative cases and compensation report. Monitor property GXP performance, to run the monthly report and to share it with HODS . To Share monthly with HODS the top repeated guest requests, negative cases and workorder. Maintain the GXP users. To control all SNA , Customer Care, partnership benefit , your 500 choice Cases and follow up with concerned department to ensure the closure with timely manner. To keep up the maintenance of the GXP and communicate any system faulty with GXP helpdesk. Create the GXP awareness culture among the hotel departments. Trouble Shoot and/or assist guests with internet issues. Share the Guest Voice results among his/her team, take necessary actions for performance improvement when needed. Set development plans for the department. To identify training needs and conduct training sessions to the Guest Contact Center team members. To handle new comers and ensure they are well trained before handle boards. With coordination with IT and Engineering overseas the PABX and ensure the system is working well without interruption. Ensure the hotel department telephone list is updated, refreshed and distributed monthly. Perform continuous TEST CALLS to check and correct telephone etiquette throughout the hotel. Be and ensure his/her team members are well up to date with all hotel features, facilities, packages and other information. Assist the hotel revenue by selling the hotel rooms and outlets by taking the overflow calls whenever rooms, F&B reservation and sales associates not available by taking message and arrange a call back. Have sufficient information about local surrounding areas to able to provide guests with choices and/or alternatives when requesting for assistance. Build positive, effective and on brand relationships with internal and external customers. Actively participate in the hotel sustainability, community and OI activities. Ensure proper grooming of his/her associates at all times as per hotel guidelines Ensure effective and efficient communication within the department and with the other hotel departments.<br>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESComputer Skills Excellent training skills Opera knowledge GXP knowledge Team work spirit Excellent command of English Additional language will be an advantage Excellent communication and follow up skills Prompt and caring with guest services experience Honesty, integrity and ownership<br>QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments;Embrace and value operational guidelines and brand standards;Possess superior analytical skills;Have the ability to plan and prioritize in order to achieve deadlines;Have the awareness of maximizing the returns to all stakeholders;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Do build lasting relationships with internal and external customers;Have immaculate personal presentation e.g. grooming and conversational ability;Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.<br>EDUCATIONBachelor degree required.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The job profile for this position is Business Project Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.</p><br><p><b>Excited to grow your career?</b></p><br><p>We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</p><br><p>Our people make all the difference in our success.</p><br><p><b>About Cigna</b></p><br><br><p>Cigna International is a leading global health services company dedicated to improving the health, well-being, and vitality of those we serve. Our Middle East & Africa (MEA) region spans the UAE, KSA, Bahrain, Oman, Kuwait, Lebanon, and select African markets — serving a diverse portfolio of individual, corporate, and government clients. We are committed to building a resilient and sustainable operating model that protects our customers, people, and stakeholders in an increasingly complex risk environment.</p><br><p><b>Position Summary</b></p><br><br><p>Cigna MEA is seeking a highly motivated and experienced Business Continuity & Resilience Manager to establish, strengthen, and continuously improve the business continuity and operational resilience posture across the Middle East & Africa region. This role will serve as the central point of accountability for business continuity management (BCM), crisis management, and operational resilience — ensuring that frameworks are effectively designed, implemented, tested, and maintained in alignment with regulatory expectations and global best practices.</p><br><p><b>80% Business Continuity & Resilience|20% Operational Risk Support</b></p><br><p>The Business Continuity & Resilience Manager will partner with functional leaders across MEA, including Operations, Technology, Claims, Clinical, Finance, Compliance, Information Security, and Third-Party Management, to embed a sustainable, regionally aligned approach to business resilience. The role will closely collaborate with the MEA Risk Management function and global operational resilience initiatives to ensure MEA practices are seamlessly integrated into the broader Cigna enterprise framework.</p><br><p><b>Key Responsibilities</b></p><br><br><p><b><u>Business Continuity & Resilience (80%)</u></b></p><br><p><b>Framework & Governance</b></p><br><ul><li>Design, implement, and manage a standardised Business Continuity Management (BCM) framework across all MEA entities, aligned with ISO 22301, regulatory requirements, and Cigna global standards.</li><li>Establish and maintain governance processes for the identification, assessment, and management of business continuity risks, including clear escalation pathways.</li><li>Develop and maintain Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), Crisis Management Plans, and Disaster Recovery alignment across MEA functions and entities.</li><li>Ensure BCM documentation is complete, accurate, regularly reviewed, and audit-ready.</li></ul><p><b>Testing, Exercising & Continuous Improvement</b></p><br><ul><li>Design and lead a comprehensive BCM testing and exercising programme, including tabletop exercises, simulation drills, and scenario-based walkthroughs.</li><li>Track remediation of gaps identified through testing, incidents, and audits, embedding lessons learned into plans and procedures.</li><li>Monitor and report on BCM maturity, resilience metrics, and readiness posture to senior leadership and relevant committees.</li></ul><p><b>Crisis & Incident Management</b></p><br><ul><li>Support the regional crisis management capability, including activation protocols, communication plans, and post-incident reviews.</li><li>Act as a key coordinator during business disruptions, ensuring effective response and recovery in line with established plans.</li><li>Maintain and test crisis communication channels and stakeholder notification procedures.</li></ul><p><b>Operational Resilience</b></p><br><ul><li>Drive the development of the MEA operational resilience programme, including identification of important business services, impact tolerances, and scenario planning.</li><li>Align regional resilience activities with global operational resilience initiatives and ensure consistency with international standards and group-level expectations.</li><li>Partner with Technology and Information Security teams to ensure alignment between BCPs, IT Disaster Recovery (DR) plans, and cyber resilience strategies.</li></ul><p><b>Regulatory & Compliance</b></p><br><ul><li>Ensure BCM practices meet the requirements of applicable regional regulators, including but not limited to CBUAE, SAMA, CBB, CBO, and relevant African regulatory bodies.</li><li>Support regulatory submissions, examinations, and audits related to business continuity and operational resilience.</li><li>Monitor the evolving regulatory landscape across MEA and proactively adapt frameworks to meet emerging requirements.</li></ul><p><b><u>Operational Risk Support (20%)</u></b></p><br><ul><li>Support first line teams in maintaining and updating operational risk registers (level 3) across MEA entities.</li><li>Assist in the identification, assessment, and monitoring of key operational risks, ensuring alignment with the enterprise risk management framework.</li><li>Contribute to risk reporting, including preparation of risk dashboards and inputs to risk committees.</li><li>Support risk-related projects and initiatives as directed by the COO and CRO, including risk assessments, control evaluations, and thematic reviews.</li></ul><p><b><u>Stakeholder Engagement</u></b></p><br><ul><li>Lead cross-functional BCM and resilience conversations with Operations, Finance, Compliance, Technology, Legal, Risk, Clinical, and business leaders across MEA.</li><li>Provide resilience reporting and updates to MEA senior leadership, the COO, and the CRO, as well as to regulatory committees and external auditors as required.</li><li>Act as a subject matter expert for business continuity and operational resilience, providing guidance, training, and awareness programmes to business units across the region.</li><li>Promote a culture of preparedness, ownership, and continuous improvement across all MEA teams.</li></ul><p><b>Qualifications</b></p><br><br><ul><li>Bachelor's degree required; advanced degree in Business Resilience, Business Administration, or a related field is a plus.</li><li>Professional certification in business continuity or resilience strongly preferred — e.g., CBCI, CBCP, MBCI, ISO 22301 Lead Implementer/Auditor, or equivalent. Additional risk certifications (e.g., CRISC, IRM) are advantageous.</li><li>5–8 years of experience in business continuity management, operational resilience, crisis management, or related functions, preferably within financial services, insurance, or healthcare.</li><li>Demonstrated experience in building and managing BCM frameworks across multiple geographies or entities.</li><li>Strong knowledge of business continuity standards (ISO 22301, BCI Good Practice Guidelines), operational resilience frameworks, and regional regulatory expectations in the Middle East.</li><li>Excellent stakeholder management and influencing skills, with the ability to collaborate across functions, geographies, and cultures.</li><li>Strong business acumen and problem-solving skills, with the ability to translate complex resilience concepts into practical, actionable solutions.</li><li>Proficiency in Microsoft Office, SharePoint, and BCM/risk management tools. Experience with platforms such as Fusion, Castellan, Onspring, or similar is a plus.</li><li>Professional demeanour with the confidence to engage senior leaders, regulators, and external stakeholders.</li></ul><p><b>Key Competencies</b></p><br><br><ul><li>Resilience-first mindset — proactive, pragmatic, and solutions-focused.</li><li>Strong governance, compliance, and control orientation.</li><li>Leadership and influence in cross-functional, multi-geography environments.</li><li>Analytical and detail-oriented, with the ability to see the big picture.</li><li>Excellent communication, facilitation, and presentation skills.</li><li>Comfortable operating in ambiguity and managing competing priorities.</li></ul><p>Culturally aware and sensitive to the nuances of op</p><br><p><span><span><span><span><span><span><span>Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this </span></span></span></span></span></span></span>link<span><span><span><span><span><span><span>.</span></span></span></span></span></span></span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others. <br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties & Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span> <strong>Experience & Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
Assistant Manager – Sales Performance & Data Analyst, Marketing, Global Logistics
Information Technology
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u>Job Purpose</u></strong></p><br><p><span>A global commercial reporting and analytics role responsible for delivering dashboards, KPI reporting, performance analysis, and business insights using existing CRM and operational data sources, with no ownership of source-system data, commercial decisions, or data governance processes.</span></p><br><p><span><strong><u>Key Accountabilities</u></strong></span></p><br><p><i><span>Commercial Performance Reporting & Analytics</span></i></p><br><ul><li><p><span>Support forecasting activities through analysis of historical performance, pipeline trends, and commercial data.</span></p><br></li><li><p><span>Analyse sales and commercial performance data to identify trends, risks, opportunities, and areas for improvement.</span></p><br></li><li><p><span>Develop and maintain Power BI dashboards and reports to monitor commercial performance across verticals, regions, capabilities, and accounts.</span></p><br></li><li><p><span>Monitor and report on key KPIs, including:</span></p><br><ul><li><p><span>Lead conversion rates</span></p><br></li><li><p><span>Pipeline performance</span></p><br></li><li><p><span>Revenue development</span></p><br></li><li><p><span>Win/loss ratios</span></p><br></li><li><p><span>Forecast accuracy</span></p><br></li><li><p><span>Account growth performance</span></p><br></li></ul></li><li><p><span>Develop regular commercial analytics reports and executive summaries for leadership teams.</span></p><br></li><li><p><span>Support the preparation of commercial performance reports and presentations for leadership reviews, business updates, and commercial performance discussions</span></p><br></li><li><p><span>Translate complex data into clear and actionable business insights and visual storytelling.</span></p><br></li><li><p><span>Present findings in a structured and engaging way to both technical and non-technical stakeholders.</span></p><br></li><li><p><span>Reports designs should provide guidance to monitor marketing performance metrics across campaigns, channels, customer segments, and digital engagement activities.</span></p><br></li><li><p><span>Develop and maintain dashboards and reports tracking marketing performance, campaign effectiveness, lead generation, lead conversion, and customer engagement metrics.</span></p><br></li><li><p><span>Provide analysis and insights on marketing activities and their contribution to pipeline development and commercial outcomes.</span></p><br></li><li><p><span>Provide insights into customer journeys and conversion paths across CRM and digital marketing platforms.</span></p><br></li><li><p><span>Support attribution analysis to evaluate the effectiveness of marketing activities on pipeline creation and revenue generation.</span></p><br></li><li><p><span>Provide performance data and analyses of marketing campaign effectiveness.</span></p><br></li><li><p><span>Support alignment between sales and marketing reporting to ensure end-to-end visibility from lead generation to revenue conversion.</span></p><br></li></ul><p><i><span>Sales & Account Performance Support</span></i></p><br><ul><li><p><span>Support performance monitoring for global accounts against their commercial targets and commercial objectives.</span></p><br></li><li><p><span>Assess performance metrics related to customer engagements, tenders, and account development activities.</span></p><br></li><li><p><span>Create visibility on contract renewal pipelines and strategic account opportunities.</span></p><br></li><li><p><span>Provide analytical insights and observations to support commercial decision-making and performance improvement initiatives.</span></p><br></li></ul><p><i><span>Reporting Automation & Systems Enhancement</span></i></p><br><ul><li><p><span>Develop and improve automated reporting capabilities using Power BI, Excel, and related analytical tools.</span></p><br></li><li><p><span>Utilise the data lake for reports & dashboards and cooperate with IT/Infra to understand data structure and data source systems such as Dynamics CRM, Excel, ERP/TMS/WMS systems, and other business platforms.</span></p><br></li><li><p><span>Perform regular validation checks on reports and dashboards and highlight issues requiring correction by relevant system or data owners</span><span>.</span></p><br></li><li><p><span>Monitor continuous improvement initiatives to enhance reporting efficiency and stakeholder adoption.</span></p><br></li><li><p><span>Support onboarding and training of stakeholders on reporting tools, dashboards.</span></p><br></li><li><p><span>Leverage available Power BI, automation, and AI-enabled reporting features to improve reporting efficiency and insight generation</span><span>.</span></p><br></li></ul><p><i><span>Stakeholder Management & Collaboration</span></i></p><br><ul><li><p><span>Working closely with commercial, marketing, finance, operations, and product stakeholders globally.</span></p><br></li><li><p><span>Support cross-functional collaboration to ensure alignment on reporting, KPIs, forecasting, and performance visibility.</span></p><br></li><li><p><span>Gather reporting requirements from stakeholders and translate them into meaningful analytical outputs.</span></p><br></li><li><p><span>Support commercial leadership with timely and accurate business intelligence.</span></p><br></li></ul><p><i><span>Budgeting & Forecasting</span></i></p><br><ul><li><p><span>Support preparation of annual budgets and forecasts across verticals, accounts, capabilities, and regions based on historical performance and pipeline trends.</span></p><br></li><li><p><span>Monitor monthly forecast performance against budget and provide insights on variances and risks, both for Marketing and Vertical Markets/Global Accounts</span></p><br></li><li><p><span>Contribute to the continuous improvement of forecasting reports and analytical approaches.</span></p><br></li></ul><p><span><strong><u>Qualifications, Experience and Skills</u></strong></span></p><br><p><span><strong>Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in Data Analytics, Business Administration, Logistics, Marketing, Computer Science, or a related field.</span></p><br></li><li><span>Minimum 3–5 years of relevant experience in data analytics, commercial reporting, sales operations, or business performance analysis.</span></li><li><span>Experience with marketing performance reporting, digital analytics, or marketing automation platforms is advantageous.</span></li><li><span>Exposure to website analytics and customer engagement reporting is preferred.</span></li><li><span>Experience within logistics, freight forwarding, supply chain, or commercial environments is preferred.</span></li><li><span>Hands-on experience with CRM platforms, preferably Microsoft Dynamics CRM.</span></li><li><span>Experience in Power BI dashboard development and commercial reporting.</span></li><li><span>Exposure to sales pipelines, vertical organizations, and key account management environments.</span></li><li><span>Experience working with cross-functional and matrix organisations.</span></li></ul><p><span><strong>Experience </strong></span></p><br><p><i><span>Essential</span></i></p><br><ul><li><span>Power BI </span></li><li><span>CRM reporting </span></li><li><span>Commercial analytics </span></li><li><span>Advanced Excel </span></li><li><span>Data visualisation </span></li><li><span>Business reporting </span></li></ul><p><i><span>Desirable</span></i></p><br><ul><li><span>Marketing analytics </span></li><li><span>Logistics industry experience </span></li><li><span>Forecasting exposure </span></li><li><span>AI-enabled reporting tools</span></li></ul><p><span><strong>Skills & Competencies </strong></span></p><br><ul><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li><li><p><span>Excellent attention to detail and commitment to data accuracy.</span></p><br></li><li><p><span>Ability to convert complex data into meaningful business insights and visual storytelling.</span></p><br></li><li><p><span>Strong communication and stakeholder management skills.</span></p><br></li><li><p><span>Ability to work effectively across cross-functional and multicultural teams.</span></p><br></li><li><p><span>Strong organisational and time management skills with the ability to manage multiple priorities.</span></p><br></li><li><p><span>Agile mindset with a continuous improvement orientation.</span></p><br></li><li><p><span>Understanding of commercial and marketing performance metrics and experience interpreting business performance data.</span></p><br></li><li><p><span>Commercial awareness and understanding of logistics and supply chain processes.</span></p><br></li><li><p><span>Ability to communicate effectively with both technical and non-technical audiences.</span></p><br></li><li><p><span>Fluent written and spoken English; additional languages are an advantage.</span></p><br></li></ul><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Data Migration Lead – Oracle Fusion ERP<br><b>Location:</b> Abu Dhabi, United Arab Emirates<br><br> <b>Industry:</b> Public Sector / Government<br><br> <b>Employment Type:</b> Full-Time (Permanent / Contract)<br><br> <b>Project:</b> Large-Scale Oracle Fusion ERP Transformation Programme<br><br> <b>Reporting To:</b> Solution Architect / Programme Manager<br><br> <b>Experience Required:</b> 10–15 Years<br><br>Role Summary<br></span><p>We are seeking an experienced <b>Data Migration Lead</b> to lead the end-to-end data migration workstream for a large-scale Oracle Fusion ERP implementation within a leading public sector organisation in Abu Dhabi.<br></p><br><p>This leadership role is responsible for defining and executing the overall data migration strategy, governance framework, migration architecture, and delivery across multiple Oracle Fusion Cloud modules. The successful candidate will ensure high-quality migration of enterprise data from legacy systems into Oracle Fusion while maintaining data integrity, compliance, and business continuity throughout the programme lifecycle.<br></p><br><p>The ideal candidate will possess extensive Oracle Fusion Cloud implementation experience, strong technical expertise in Oracle migration tools, and proven leadership in managing complex enterprise ERP data migration programmes.<br></p><br>Key Responsibilities<br>1. Data Migration Strategy & Planning<br><ul><li>Develop and own the overall data migration strategy aligned with programme objectives and implementation timelines.<br></li><li>Define migration methodology, governance framework, migration waves, and deployment approach.<br></li><li>Create the end-to-end migration roadmap covering extraction, transformation, cleansing, validation, loading, reconciliation, and cutover.<br></li><li>Establish migration standards, templates, quality controls, and best practices across all workstreams.<br></li><li>Define migration success criteria, readiness checkpoints, and Go-Live acceptance standards.<br></li></ul>2. Migration Architecture & Technical Design<br><ul><li>Design enterprise-scale migration architecture supporting Oracle Fusion Cloud ERP.<br></li><li>Define migration approaches for Oracle Fusion modules including: <ul><li>Financials<br></li><li>Human Capital Management (HCM)<br></li><li>Procurement<br></li><li>Supply Chain Management (SCM)<br></li><li>Project Portfolio Management (PPM)<br></li></ul></li><li>Select and govern appropriate migration mechanisms including: <ul><li>HDL<br></li><li>FBDI<br></li><li>ADFDI<br></li><li>REST APIs<br></li></ul></li><li>Ensure migration architecture aligns with overall solution architecture and Oracle implementation standards.<br></li><li>Review and approve technical migration designs developed by the project team.<br></li></ul>3. Data Assessment & Governance<br><ul><li>Lead legacy data discovery and assessment activities across all source systems.<br></li><li>Analyse source data quality, completeness, consistency, and complexity.<br></li><li>Establish data ownership, stewardship, governance, and approval processes.<br></li><li>Define cleansing rules, transformation standards, and validation criteria.<br></li><li>Maintain: <ul><li>Data Migration Plan<br></li><li>Object Inventory<br></li><li>Mapping Documents<br></li><li>Transformation Specifications<br></li><li>Traceability Matrix<br></li><li>Data Quality Register<br></li></ul></li></ul>4. ETL Design & Migration Delivery<br><ul><li>Lead the design and development of extraction, transformation, and loading processes.<br></li><li>Oversee development of Oracle Fusion migration templates and conversion programs.<br></li><li>Manage migration activities including: <ul><li>Data extraction<br></li><li>Data transformation<br></li><li>Data validation<br></li><li>Data loading<br></li><li>Reconciliation<br></li><li>Defect resolution<br></li></ul></li><li>Supervise multiple mock migration cycles and production migration rehearsals.<br></li><li>Ensure accurate reconciliation between source and target systems.<br></li><li>Coordinate production migration and cutover execution.<br></li></ul>5. Oracle Fusion Data Migration<br><p>Lead migration activities across Oracle Fusion functional areas including:<br></p><br><ul><li>General Ledger (GL)<br></li><li>Accounts Payable (AP)<br></li><li>Accounts Receivable (AR)<br></li><li>Fixed Assets (FA)<br></li><li>Cash Management<br></li><li>Procurement<br></li><li>Inventory<br></li><li>Supplier Master<br></li><li>Customer Master<br></li><li>Human Capital Management<br></li><li>Projects<br></li><li>Chart of Accounts<br></li><li>Organization Structures<br></li><li>Value Sets<br></li><li>Reference Data<br></li></ul><p>Ensure migrated data complies with Oracle Fusion configuration and business rules.<br></p><br>6. Integration & Cross-Functional Collaboration<br><ul><li>Work closely with Functional Consultants, Solution Architects, Integration Leads, and Technical Teams.<br></li><li>Ensure migration activities are aligned with: <ul><li>Configuration<br></li><li>Integrations<br></li><li>Reporting<br></li><li>Security<br></li><li>Extensions<br></li></ul></li><li>Collaborate with business stakeholders to validate transformation logic and business rules.<br></li><li>Support Oracle Integration Cloud (OIC) integration requirements where applicable.<br></li></ul>7. Cutover & Go-Live Support<br><ul><li>Develop detailed migration cutover plans.<br></li><li>Coordinate data freeze activities.<br></li><li>Lead multiple cutover rehearsals.<br></li><li>Execute production migration during Go-Live.<br></li><li>Monitor migration execution and resolve issues during deployment.<br></li><li>Conduct post-Go-Live reconciliation and data validation.<br></li><li>Support Hypercare activities until successful project stabilization.<br></li></ul>8. Stakeholder & Team Management<br><ul><li>Serve as the primary point of contact for all data migration activities.<br></li><li>Manage communication with client stakeholders, programme leadership, and third-party vendors.<br></li><li>Present migration readiness reports to Steering Committee and Design Authority.<br></li><li>Lead and mentor: <ul><li>Data Migration Analysts<br></li><li>ETL Developers<br></li><li>Data Stewards<br></li><li>Technical Consultants<br></li></ul></li><li>Manage risks, issues, dependencies, and mitigation plans throughout the migration lifecycle.<br></li></ul>Required Qualifications & Experience<br>Experience<br><ul><li>Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related discipline.<br></li><li>10–15 years of overall IT experience.<br></li><li>Minimum 8 years of ERP data migration experience.<br></li><li>Minimum 5 years leading Oracle Fusion Cloud ERP data migration projects.<br></li><li>Successfully delivered at least two full lifecycle Oracle Fusion ERP implementations in a Data Migration Lead capacity.<br></li><li>Proven experience managing end-to-end migration from strategy through post-Go-Live support.<br></li><li>Experience within Public Sector, Government, or highly regulated industries is highly desirable.<br></li></ul>Technical Skills<br>Oracle Fusion<br><p>Strong hands-on experience with:<br></p><br><ul><li>Oracle Fusion Financials<br></li><li>Oracle Fusion HCM<br></li><li>Oracle SCM<br></li><li>Oracle Procurement<br></li><li>Oracle PPM<br></li></ul>Oracle Migration Tools<br><p>Expert knowledge of:<br></p><br><ul><li>HDL (HCM Data Loader)<br></li><li>FBDI<br></li><li>ADFDI<br></li><li>REST APIs<br></li><li>Spreadsheet Loader Utilities<br></li></ul>Database & Development<br><ul><li>SQL<br></li><li>PL/SQL<br></li><li>Oracle Database<br></li><li>Python (preferred)<br></li><li>Shell Scripting (preferred)<br></li></ul>ETL Technologies<br><p>Experience with one or more:<br></p><br><ul><li>Oracle Data Integrator (ODI)<br></li><li>Informatica<br></li><li>Talend<br></li><li>DataStage<br></li><li>Similar enterprise ETL platforms<br></li></ul>Integration<br><p>Experience with:<br></p><br><ul><li>Oracle Integration Cloud (OIC)<br></li><li>Middleware integrations<br></li><li>API-based migration approaches<br></li></ul>Data Management Competencies<br><ul><li>Enterprise Data Governance<br></li><li>Data Quality Management<br></li><li>Data Profiling<br></li><li>Data Cleansing<br></li><li>Master Data Management (MDM)<br></li><li>Data Mapping<br></li><li>Data Reconciliation<br></li><li>Exception Management<br></li><li>Migration KPI Reporting<br></li><li>Cutover Planning<br></li><li>Data Validation<br></li><li>Risk Management<br></li></ul>Leadership Competencies<br><ul><li>Strong leadership and people management skills.<br></li><li>Excellent stakeholder engagement and communication.<br></li><li>Ability to translate technical risks into business impact.<br></li><li>Strong analytical and problem-solving capability.<br></li><li>Excellent planning and organisational skills.<br></li><li>Ability to manage multiple workstreams simultaneously.<br></li><li>Experience working within multicultural and matrix organisations.<br></li></ul>Preferred Certifications<br><p>One or more of the following certifications are highly desirable:<br></p><br>Oracle<br><ul><li>Oracle Fusion Financials Certified Implementation Professional<br></li><li>Oracle Fusion HCM Certified Implementation Professional<br></li><li>Oracle Cloud ERP Certifications<br></li></ul>Data Management<br><ul><li>CDMP (Certified Data Management Professional)<br></li><li>DAMA-DMBOK Certification<br></li></ul>Architecture<br><ul><li>TOGAF Certification<br></li></ul>Project Delivery<br><ul><li>PMP<br></li><li>PRINCE2<br></li><li>Agile / SAFe Certification<br></li></ul>Working Conditions<br><ul><li>Full-time, on-site role based in Abu Dhabi, UAE.<br></li><li>Availability to support extended working hours during migration rehearsals, cutover, and Go-Live activities.<br></li><li>Occasional travel within the UAE may be required.<br></li><li>Candidate must hold, or be eligible to obtain, a valid UAE employment visa.<br></li></ul>Why Join Us<br><p>This role offers the opportunity to lead one of the UAE's most significant Oracle Fusion ERP transformation programmes within the public sector. You will work alongside experienced technology and business leaders, driving enterprise-wide digital transformation while implementing best-in-class data migration practices that will have a lasting organisational impact.<br></p><br>Equal Opportunity Employer<br><p>We are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and provided equal opportunities regardless of nationality, gender, age, religion, disability, or background. We welcome applications from qualified professionals who share our commitment to excellence and innovation.<br></p><br><br> </div>
Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>Deel IT manages the full device lifecycle for Deel's global workforce: procurement, shipping, device support, and returns across 100+ countries and a network of 50+ couriers and suppliers. It's a high-stakes internal operation where SLAs are real, complexity is everywhere, and the cost of failure is visible across the whole company.<br><br>We have two core platforms in place that handle real, global complexity across all 100+ countries: an internal admin platform and a supplier platform that manages our network of 50+ couriers and vendors. These platforms touch warehouse operations, logistics, procurement, and manage the full marketplace coordination. They work. They handle scale.<br><br>The next phase is twofold. First, we automate the manual workflows that still exist on top of and around these platforms. We digitize and AI-ify our current processes so humans aren't doing work that could be automated. Second, we expand what suppliers can do through the platform itself, so they can take on more complexity and we can offload more work to them. Right now they want to do more but don't have the platform structure to make it happen. That's the opportunity.<br><br>We're hiring a Staff PM to own the Operations product surface and drive that automation and expansion agenda.<br><br>The scope is large. The engineering capacity is there (growing from 8 to 18). The operational complexity is real. What's needed is someone who can look at the sprawling landscape (logistics, device lifecycle, IT support, supplier networks, SLAs, platforms, data) and come back with an opinionated roadmap about what automation moves the needle most, how to unlock supplier capacity, what ships next, and why.<br><br>You won't be handed a pre-defined backlog to execute. You won't get heavy direction on what to build. You'll operate with real autonomy. You'll dig into data, talk to ops teams and suppliers, validate assumptions, think in systems, and come back with a clear point of view. Then you'll drive it.<br><br>This is a high-ownership role in a high-pace environment. It's also one of the highest-leverage roles in Deel IT: what you ship directly unblocks dozens of people and saves the company real money.<br><br>What you'll do<br><br>Own the Operations product surface with real autonomy.<br><br>You Won't Get a Roadmap Handed To You. You'll Have Access To Smart, Generous People (engineering, Operations, Finance, Suppliers) Who Can Answer Your Questions And Give You Context. But They Won't Give You The Map. You'll Need To Dig, Synthesise, Validate, And Come Back With a Clear Point Of View. Here's What That Looks Like In Practice<br><br>Diagnose and prioritise relentlessly. You'll pull data from multiple sources: the engineering backlog, logistics performance, IT support ticket patterns, supplier feedback, financial impact. You'll synthesise it into a ruthless roadmap: what moves the needle, what can ship fast, what's worth the engineering effort, and what's not. You'll own this roadmap and defend it when people push back. You'll iterate it based on what you learn. Drive automation that removes humans from the loop. Your north star is shipping features that automate manual workflows and reduce human-in-the-loop steps across operations and supplier networks. Examples include shipping label generation (end-to-end), real-time tracking aggregation, device condition documentation, IT support ticket routing and resolution, and supplier onboarding workflows. You'll scope each one, ship it, measure it, and move to the next. Own the metrics that matter. Define what good looks like across on-time device delivery rate, IT support ticket response time, revenue per operations headcount, and revenue per engineering headcount. You'll build dashboards and early-warning systems that surface SLA risk before it becomes a crisis. You'll track them live and close the gaps relentlessly. Translate complexity into clean, well-scoped work. You'll sit between four worlds: frontline operations (messy, data-rich, constraint-heavy); engineering (clear-headed, velocity-focused); suppliers (incentive-aligned but distributed); and finance (outcome-focused). You'll take the complexity and translate it into clean, well-scoped work that engineering can execute fast. You'll maintain a tight feedback loop so you learn quickly when you're wrong. Use AI actively in your day-to-day. Not as a nice-to-have. As your default. Research, synthesis, data analysis, decision documents, spotting patterns in unstructured feedback. You'll be fluent in prompt engineering and you'll show it, not just talk about it.<br><br>What we're looking for<br><br>Essential<br><br>6+ years of product management experience, with at least 1 year at Staff PM level or equivalent senior IC role. You've owned a significant problem space end-to-end. You've shipped under pressure. You've made calls with incomplete information and learned from them. Builder mindset, not project manager. (This is non-negotiable.) You take a messy, loosely-defined problem space and solve it. You're comfortable without a roadmap. You ask "why?" and "what are we really trying to achieve?" and you come back with a crisp point of view. You thrive on autonomy. You don't need to be told what to do. You dig to understand what matters. You're impatient with ambiguity and you have a bias toward clarity. Fast-iterative mentality. You've operated in fast-scaling environments where you've seen the cost of slow decisions and the leverage of fast feedback loops. You ship, measure, learn, adjust. You're comfortable with 80% certainty and a strong conviction. You iterate based on data, not consensus. Systems thinker. You see how teams, tools, and processes connect. You find leverage points others miss. You think about unintended consequences. You optimise for the whole system, not the piece in front of you. When you're looking at a logistics problem, you see how it connects to IT support, supplier incentives, and engineering velocity. Execution-led and detail-oriented. You're close to the work. You move fast without losing quality. You drive delivery. You're comfortable holding detail and you're impatient with fluff. You communicate with clarity and conciseness: you get to the point fast. Data fluent and self-sufficient. You're comfortable with SQL, data platforms, and spreadsheets. You pull your own analysis. You don't wait for someone else to tell you what the data says. You build your own views. Numbers don't faze you. Active AI user. You use AI tools in your day-to-day work: research, synthesis, writing, analysis, decision-making. You can show concrete examples of how you use it, not just describe it conceptually. You're curious about new tools and you experiment with them.<br><br>Nice-to-have<br><br>Experience with supplier networks or platform product work where the "customer" is internal or distributed (not a consumer-facing product). Experience scaling a product or business through hypergrowth. You've felt scaling pain. You've had to rethink architectures, processes, and teams as you've grown.<br><br>About Deel IT Culture — What This Role Demands<br><br>This is a high-ownership, high-autonomy role in a team that moves at pace. Before you apply, make sure you recognise yourself in this:<br><br>You self-direct and own your vertical like a founder. There's no roadmap handed to you. You dig, validate, think, and decide. You come back with a clear point of view. You're the CEO of your area. You move fast with conviction. You're comfortable making calls with incomplete information. You iterate based on data, not consensus. You're impatient with process. You bias toward action. You think in systems and you're comfortable with trade-offs. You manage across logistics, device lifecycle, IT support, and supplier networks. You see how decisions in one area ripple into others. You make trade-offs explicitly and you can defend them. You're intellectually rigorous and you invite challenge. You back your decisions with data, not gut feel. You're impatient with hand-waving. You challenge assumptions (yours and others') and you're comfortable being challenged back. You change your mind when the evidence warrants it. You communicate with clarity and you're impatient with ambiguity. You get to the point fast. You distil complex problems into clear language. Long-windedness bothers you. You're comfortable operating with sparse direction. You won't have a manager who tells you what to do every day. You won't get hand-held. You will have access to smart people who can answer questions and give you context. You'll use that to self-direct.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
About Us<br><br>Are you ready to shape how cutting-edge technologies are positioned, understood, and adopted by real markets? At Venture One, we build ventures and commercialize breakthrough technologies emerging from advanced research. Our focus spans Aerospace and Space, Security and Defense, Sustainability, Environment and Energy, and Transportation, with technologies across Cryptography, Secure Systems, Directed Energy, Advanced Materials, Autonomous Systems, and more.<br><br>About The Role<br><br>The Manufacturing Process Lead acts as the Factory Process Owner across a multi-package industrial automation program, owning the end-to-end manufacturing process architecture from incoming material through RM Storage, CNC machining, Surface treatment, Assembly lines, testing, Painting, Packaging, FG storage and dispatch.<br><br>The role defines and maintains the As-Is & To-Be manufacturing processes, process assessment report, process flow diagrams, capacity and takt models, material flows, and process interfaces across automation packages. Working closely with Production team, engineering team and digital/MES teams, the role ensures that process have correctly mapped as per business benefits. The candidate should have fluent communication and experience in presenting to CXOs and Management.<br><br>The role also provides the manufacturing-process bridge between the physical factory and enterprise/digital systems, ensuring that shop-floor processes are correctly represented in MES, SAP, WMS, planning, quality, and traceability solutions.<br><br>Key Responsibilities<br><br>Act as the end-to-end Factory Process Owner, defining and governing manufacturing processes across machining, surface treatment, painting, assembly, testing, storage, intralogistics, packaging, and supporting operations. Develop and maintain As-Is and To-Be process maps, process flow diagrams, swimlane diagrams, value-stream maps, product routings, and cross-functional process/interface flows. Lead process workshops with operations, engineering, quality, logistics, digital teams, and vendors to define process requirements, responsibilities, hand-offs, exceptions, rework loops, and system interactions. Own and validate takt-time, cycle-time, capacity, line-balancing, equipment-sizing, bottleneck, WIP, and buffer analyses against required production volumes and product mix. Provide manufacturing-process ownership for the factory layout, ensuring efficient process adjacency, material flow, minimum travel, logistics routes, maintenance access, space utilization, and future scalability. Define and optimize material movement, kitting, replenishment, buffering, and handover concepts between production processes and AS/RS, conveyors, AGVs/AMRs, WMS, and other intralogistics systems. Review and challenge engineering designs, including process assumptions, cycle times, equipment quantities, automation concepts, changeovers, capacity, layouts, and operational sequences. Define process-level interfaces between equipment, automation, intralogistics, inspection/testing, and digital systems, ensuring gaps and overlaps between vendor packages are identified and resolved. Work with Digital / IT-OT teams to translate factory processes into MES/SAP/WMS requirements, including routings, work-center logic, production execution, material consumption, confirmations, quality gates, traceability, rework, and exception handling. Ensure alignment between physical manufacturing processes and digital workflows, while coordinating with specialist SAP/MES teams responsible for detailed system configuration. Support preparation of process specifications, operating concepts, process documentation, SOP inputs, acceptance criteria, and Digital Twin / factory simulation inputs. Participate in FAT, SAT, integrated commissioning, and production trials. Validate actual process sequences, interfaces, cycle times, throughput, buffer behavior, and end-to-end takt achievement. Lead industrial engineering and process optimization during ramp-up and stabilization, identifying bottlenecks and implementing improvements to achieve required factory performance<br><br>Minimum Qualifications<br><br>Bachelor’s Degree in Industrial, Manufacturing, Mechanical, Production Engineering, master’s in business administration or related engineering discipline. 14+ years of experience in industrial engineering, manufacturing engineering, factory planning, or manufacturing-process design, including leadership of major workstreams. Strong experience owning end-to-end factory processes within complex discrete manufacturing environments. Demonstrated expertise in process mapping and process design, including process flow diagrams, swimlane diagrams, value-stream mapping, and As-Is/To-Be process definition. Strong experience in takt-time analysis, capacity modelling, cycle-time studies, line balancing, bottleneck analysis, factory layout, WIP/buffer design, and material-flow optimization. Experience working with automated manufacturing systems involving machining, assembly, testing, robotics, automated material handling, or equivalent production technologies. Experience reviewing and challenging OEM / automation-vendor solutions from an overall factory-process and production-performance perspective. Experience supporting manufacturing projects through design, implementation, commissioning, ramp-up, and operational stabilization. <br><br>Preferred Qualifications<br><br>Experience in greenfield smart factory / Industry 4.0 / highly automated manufacturing programs. Working knowledge of SAP S/4HANA manufacturing processes and SAP/MES integration, particularly how production orders, routings, material movements, confirmations, quality, traceability, and warehouse processes interact with the shop floor. Exposure to MES, WMS/EWM, production planning, Digital Twin, AGV/AMR, and automated intralogistics solutions. Experience in defense, aerospace, automotive, electronics, precision engineering, or other regulated discrete manufacturing environments. Experience in advisory to C-level executives. Familiarity with process-modelling and industrial engineering tools such as Visio, Lucidchart, Signavio, Auto CAD, Siemens Plant Simulation, Flex Sim, Any Logic, or equivalent. Knowledge of Lean Manufacturing, Value Stream Mapping, OEE, single-piece flow, pull systems, and high-mix / multi-variant manufacturing. <br><br>We provide a competitive, tax-free salary and a comprehensive benefits package in a collaborative, innovative, and inclusive work environment. Our benefits include an education allowance, free on-site meals, annual flight allowance, health coverage, relocation support (if applicable), and access to well-being activities such as sports and recreational events. Join us to drive innovation and shape the future of technology!<br><br>How To Apply<br><br>Are you ready to embark on an exciting journey with Venture One? If you're a visionary with a passion for innovation, we want to hear from you. To apply, please send your resume detailing your relevant experience and why you're the perfect fit for this role.<br><br>At Venture One, we believe that diverse perspectives drive innovation. We are committed to creating an inclusive and equal opportunity workplace. All qualified applicants will receive equal consideration for employment. Join us in shaping the future of business. Apply today and let's venture into a world of possibilities together!
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p><b>About the Job: </b></p><br><br><br><p>Red Hat's Technical Services team is looking for an experienced, enterprise-level engineer to join us as a OpenShift Technical Account Manager (TAM) in Saudi.</p><br><br><p>In this role, you'll work with a small set of key customers to provide hands-on technical and architectural guidance for the Red Hat OpenShift Container Platform.</p><br><br><br><p>At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses.</p><br><br><p>Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers.</p><br><br><p>You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents.</p><br><br><p>You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our Engineering, Research and Development, Product Management, and Global Support teams to debug, test, and resolve issues.</p><br><br><p>The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently.</p><br><br><br><p><b>What you will do:</b></p><br><br><br><ul><li><p>Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities.</p><br><br></li><li><p>Perform technical reviews and share knowledge to proactively identify and prevent issues</p><br><br></li><li><p>Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies.</p><br><br></li><li><p>Provide advice and guidance to customers about their current and future Red Hat products;</p><br><br></li><li><p>Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams</p><br><br></li><li><p>Complete analysis and present periodic reviews of operational performance to customer leadership</p><br><br></li><li><p>Manage customer use cases and maintain clear and concise case documentation</p><br><br></li><li><p>Create customer engagement plans and keep the documentation on the customer's environment updated</p><br><br></li><li><p>Manage and grow customer relationships by delivering attentive, relationship-based support</p><br><br></li><li><p>Build a sense of trust with customers and serve as their advocate within Red Hat</p><br><br></li><li><p>Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas</p><br><br></li><li><p>Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve issues</p><br><br></li><li><p>Travel, as necessary, to visit customers and attend events within the region</p><br><br></li><li><p>Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms</p><br><br></li><li><p>Establish and maintain parity with Red Hat cloud technologies strategy</p><br><br></li><li><p>Engage with Red Hat’s product engineering teams to help develop solution patterns, based on customer engagements, as well as personal experience, that drive platform adoption</p><br><br></li><li><p>Engage with Red Hat’s field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success</p><br><br></li><li><p>Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases</p><br><br></li></ul><br><p><b>What you will bring:</b></p><br><br><br><ul><li><p><b>5 years experience in a support, development, engineering, or quality assurance </b>organisation</p><br><br></li><li><p>Expertise with enterprise cloud solutions like <b>Platform-as-a-Service (OpenShift by Red Hat), containers, Kubernetes</b>, <b>cloud management</b> (Red Hat CloudForms), and<b> IT automation </b>(Ansible Automation Platform by Red Hat)</p><br><br></li><li><p>Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support</p><br><br></li><li><p>Outstanding verbal and written communication skills; ability to convey complex information to customers clearly and concisely</p><br><br></li><li><p>Competent comprehension of enterprise architecture and strategic business drivers</p><br><br></li><li><p>Ability to manage multiple issues and projects with an eye for detail</p><br><br></li><li><p>Direct experience with a variety of hardware vendors</p><br><br></li></ul><br><p><b>The following are considered a plus:</b></p><br><br><ul><li><p>Experience in system management, cloud or server virtualization</p><br><br></li><li><p>Bachelor's degree in a technology-related discipline, preferably computer science or engineering</p><br><br></li><li><p><b>Red Hat Certified Engineer (RHCE)</b></p><br><br></li><li><p>Prior experience in a technical leadership or mentorship role</p><br><br></li><li><p>Experience with training and presentation delivery</p><br><br></li><li><p>Good verbal and written communication skills in French</p><br><br></li></ul><br><p>Learn about the real-life experience of one of our Technical Account Managers in this <u>blog post</u>.</p><br><br><br><p><span>#LI-PM1</span></p><br><br><br><p><b>About Red Hat</b></p><br><br><p><u>Red Hat</u><span> is the world’s leading provider of enterprise</span><u>open source</u><span> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</span></p><br><br><br><p><b>Inclusion at Red Hat</b><br>Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</p><br><br><br><p><b>Equal Opportunity Policy (EEO)</b><br>Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</p><br><br>Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.<br>Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <span>application-assistance@redhat.com</span>. General inquiries, such as those regarding the status of a job application, will not receive a reply.<br> </div>
Staff Accommodation Supervisor / General Technician at InterContinental Residences Dubai Business Bay
Administration
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>InterContinental Residences Dubai Business Bay</strong> is seeking a dedicated, organized, and service-driven <strong>Staff Accommodation Supervisor / General Technician</strong>. This role is responsible for overseeing staff accommodation operations while supporting HR activities and handling technical and maintenance duties to ensure a safe, comfortable, and fully compliant living and recreational environment for employees. You will play a key role in maintaining accommodation standards, staff facilities, regulatory compliance, and emergency preparedness in line with IHG and UAE requirements.</p><br><p>Located in the heart of Dubai’s Business Bay, just moments from iconic landmarks such as Dubai Mall and Burj Khalifa, InterContinental Residences Dubai Business Bay features 176 elegantly designed residences and hotel rooms, offering refined luxury, comfort, and sophistication. As a Staff Accommodation Supervisor / General Technician, your attention to detail, organizational skills, and commitment to quality will directly contribute to the well-being of our colleagues and the overall success of our operation.</p><br><p><strong>Your Day-to-Day</strong></p><br><p>Every day is different, but you’ll mostly be:</p><br><p>Staff Accommodation & Welfare Management</p><br><ul><li><p>Oversee staff housing, including allocation, room changes, and upkeep of accommodations.</p><br></li><li>Ensure all rooms for new joiners and internal transfers are thoroughly cleaned and prepared before move-in, with all amenities complete, including linens and welcome kits.</li><li>Ensure staff living areas meet safety, hygiene, and comfort standards at all times.</li><li>Monitor occupancy, resolve accommodation-related issues, and maintain accurate records.</li><li>Welcome new employees, assist with airport pickups and local relocations, and ensure smooth onboarding. Provide information on bus transport, nearby clinics, restaurants, and grocery stores.</li><li>Maintain accommodation inventory, including linens, welcome kits, cleaning tools, and supplies, ensuring adequate stock levels.</li><li>Coordinate with contracted pest control providers and initiate pest control treatments in staff accommodation every three months.</li><li>Coordinate with Heads of Department to initiate and schedule monthly apartment audits to ensure compliance with accommodation standards.</li><li>Ensure staff accommodation is fully compliant with HR audits, RLR audits, and all applicable UAE staff accommodation regulations and standards.</li><li>Act as the primary point of contact for all staff accommodation-related inquiries, issues, and coordination.</li></ul><p>Staff Fun Hub & Recreational Facilities Management</p><br><ul><li>Ensure the staff fun hub is clean, safe, and well maintained at all times.</li><li>Maintain and monitor all recreational and utility equipment, including bicycles, PlayStation units, billiard tables, computers, table tennis equipment, washing machines, refrigerators, and other related facilities.</li><li>Arrange timely repair, servicing, or replacement of damaged or faulty equipment.</li><li>Maintain and monitor CCTV and biometric access systems within the fun hub.</li><li>Ensure that only authorized hotel employees have access to the staff fun hub and enforce access control procedures.</li></ul><p>General Technician Duties</p><br><ul><li>Carry out basic maintenance and repair works in staff accommodations and staff facilities (electrical, plumbing, carpentry, and minor AC works).</li><li>Conduct routine inspections of rooms, common areas, and recreational facilities to identify and rectify faults.</li><li>Respond promptly to maintenance requests and emergencies.</li><li>Coordinate with external contractors and main engineering teams for major repairs.</li><li>Ensure proper use and care of tools, equipment, and spare parts.</li></ul><p>Safety, Emergency & Compliance</p><br><ul><li>Coordinate with the Security Manager to plan, initiate, and conduct emergency fire drill training for staff accommodation and staff facilities.</li><li>Ensure staff are aware of fire safety procedures, evacuation plans, and emergency assembly points.</li><li>Support regular inspections of fire safety equipment and emergency systems in staff areas.</li></ul><p>Administration & Reporting</p><br><ul><li>Prepare reports on accommodation occupancy, maintenance activities, apartment audit findings, fun hub maintenance, HR support activities, and safety drills.</li><li>Ensure compliance with internal policies, health and safety regulations, audit requirements, and hotel standards.</li></ul><p>Team Leadership & Collaboration</p><br><ul><li>Foster a positive, professional, and supportive living and recreational environment for staff.</li><li>Coordinate with housekeeping, security, HR, engineering, IT, and HODs to ensure smooth facility operations.</li><li>Act as a liaison between management and staff regarding accommodation, maintenance, audits, welfare, recreational facilities, compliance, and safety matters.</li></ul><p>Human Resources Management</p><br><ul><li>Support HR initiatives, staff engagement programs, events, and recognition activities.</li></ul><p><strong>What We Need from You</strong></p><br><p>Ideally, you bring some (or all) of the following qualifications and experience.</p><br><p>Education & Qualifications</p><br><ul><li>Diploma or technical certification in Electrical, Mechanical, or Building Maintenance preferred.</li><li>HR or hospitality-related training is an advantage.</li></ul><p>Experience & Skills</p><br><ul><li>3–5 years of experience in staff accommodation management and/or general maintenance, preferably in hospitality.</li><li>Experience supporting HR initiatives, managing staff facilities, and participating in safety or emergency training is an advantage.</li><li>Strong practical knowledge of building maintenance systems and basic IT/AV equipment.</li><li>Good understanding of health, safety, hygiene, accommodation regulations, audit standards, and fire safety requirements in the UAE.</li><li>Strong organizational, communication, and coordination skills.</li></ul><p>Personal Attributes</p><br><ul><li>Detail-oriented, proactive, and service-focused.</li><li>Strong problem-solving and hands-on technical skills.</li><li>Able to manage multiple priorities effectively under pressure.</li><li>Willing to work flexible hours, weekends, and public holidays based on operational requirements.</li></ul><p><strong>What You Can Expect from Us</strong></p><br><p>At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities—including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth. </p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</p><br><p>We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br><p><strong>Ready to Shape the Guest Experience?</strong></p><br><p>If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.</p><br><p>Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Zyagulf hires Power Platform Solution Specialist with 7+ years of experience in Power apps, Sharepoint and dotnet. The candidates who can join in short notice can share their profile immediately.</p><br><p>Position/Role: Power Platform Solution Specialist</p><br><p>Job Description:</p><p>Position Summary</p><p>The Microsoft Technology Specialist is responsible for the design, development, implementation, integration, and support of Microsoft-based business applications and digital transformation solutions. The role focuses on Microsoft Power Platform, SharePoint, Microsoft Forms, and dotnet technologies to automate business processes, improve operational efficiency, and deliver scalable enterprise solutions.</p><br><p>Key Responsibilities</p><p>Power Platform Development</p><ul><li><p>Design, develop, and maintain solutions using Microsoft Power Platform.</p></li><li><p>Develop Canvas Apps and Model-Driven Apps using Power Apps.</p></li><li><p>Create and maintain automated workflows using Power Automate.</p></li><li><p>Design dashboards and reports using Power BI.</p></li><li><p>Integrate Power Platform solutions with Microsoft 365, SharePoint, SQL Server, and third-party applications.</p></li><li><p>Implement governance, security, and best practices for Power Platform environments.</p></li></ul><p>SharePoint Administration and Development</p><ul><li><p>Design and manage SharePoint Online sites, document libraries, and workflows.</p></li><li><p>Develop SharePoint forms, lists, and business process solutions.</p></li><li><p>Configure permissions, security groups, and document management processes.</p></li><li><p>Support collaboration and document management initiatives across business departments.</p></li><li><p>Implement metadata management, retention policies, and content governance.</p></li></ul><p>Microsoft Forms and Business Process Automation</p><ul><li><p>Design and deploy Microsoft Forms for data collection and workflow initiation.</p></li><li><p>Integrate Forms with Power Automate and SharePoint for automated processing.</p></li><li><p>Develop approval workflows and business process automation solutions.</p></li><li><p>Create user-friendly digital forms to replace manual and paper-based processes.</p></li></ul><p>dotNET Application Development</p><ul><li><p>Design, develop, and maintain applications using dotnet Core, ASP dotNET MVC, C#, and Web APIs.</p></li><li><p>Develop integrations between enterprise applications and Microsoft platforms.</p></li><li><p>Troubleshoot, enhance, and optimize existing dotNET applications.</p></li><li><p>Ensure application security, performance, scalability, and maintainability.</p></li><li><p>Support deployment and maintenance of web and enterprise applications.</p></li></ul><p>Integration and Data Management</p><ul><li><p>Develop APIs and integration services between ERP, CRM, DMS, and Microsoft platforms.</p></li><li><p>Work with SQL Server databases, stored procedures, views, and performance tuning.</p></li><li><p>Support data migration, synchronization, and reporting requirements.</p></li><li><p>Ensure data integrity, security, and compliance with organizational standards.</p></li></ul><p>Support and Project Delivery</p><ul><li><p>Gather and analyze business requirements from stakeholders.</p></li><li><p>Prepare technical specifications, solution designs, and documentation.</p></li><li><p>Participate in project planning, testing, deployment, and post-go-live support.</p></li><li><p>Provide user training and knowledge transfer.</p></li><li><p>Manage incidents, service requests, and application enhancements.</p></li></ul><p>.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Technical Skills Required</p><p>Microsoft Technologies</p><ul><li><p>Microsoft Power Apps</p></li><li><p>Microsoft Power Automate</p></li><li><p>Microsoft Power BI</p></li><li><p>Microsoft Forms</p></li><li><p>SharePoint Online</p></li><li><p>Azure Services (preferred)</p></li></ul><p>Development Technologies</p><ul><li><p>DOTNET Core</p></li><li><p>ASP DOTNET, MVC</p></li><li><p>C#</p></li><li><p>REST API Development</p></li><li><p>Entity Framework</p></li><li><p>JavaScript, HTML5, CSS3</p></li><li><p>SQL Server</p></li></ul><p>Additional Skills</p><ul><li><p>Application Integration</p></li><li><p>Business Process Automation</p></li><li><p>Document Management Systems</p></li><li><p>Workflow Design</p></li><li><p>Solution Architecture</p></li><li><p>Technical Documentation</p></li><li><p>Agile/Scrum Methodology</p></li></ul><p>Preferred Experience</p><ul><li><p>6+ years of experience in Microsoft technologies.</p></li><li><p>Experience in Power Platform implementation and administration.</p></li><li><p>Experience in SharePoint Online development and administration.</p></li><li><p>Experience in enterprise application development using dotnet technologies.</p></li><li><p>Automotive industry experience preferred, particularly in Spare Parts, Service, Sales, CRM, and Dealer Management Systems.</p></li><li><p>Experience integrating ERP, CRM, DMS, and Microsoft solutions.</p></li></ul><p>Key Deliverables</p><ul><li><p>Business applications developed using Power Platform.</p></li><li><p>Automated workflows and approval processes.</p></li><li><p>SharePoint collaboration and document management solutions.</p></li><li><p>dotNET-based web applications and integrations.</p></li><li><p>Technical documentation and user guides.</p></li><li><p>Production support and continuous improvement initiatives.</p><br></li></ul><p>The candidates who are interested and able to join in short notice can share their profile if you are comfortable with the above Job Description </p><br><br><p></p></section>