Jobs For Faculty Of Commerce Graduates English - Ras Al Khaimah UAE
69 Jobs Found
<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Hostess is responsible for creating a warm and welcoming first impression by greeting and seating guests, managing restaurant reservations, and ensuring an organized flow of service. The role requires excellent communication, attention to detail, and a genuine commitment to guest satisfaction.<br><br>Key Responsibilities<br><br><ul><li>Welcome guests warmly and escort them to their assigned tables</li><li>Manage restaurant reservations, cancellations, table assignments, and special requests</li><li>Maintain accurate knowledge of restaurant layouts, operating hours, menus, promotions, and hotel services</li><li>Answer telephone enquiries professionally and according to service standards</li><li>Monitor guest flow and organize waiting lists during busy periods</li><li>Anticipate guest needs, respond promptly to enquiries, and assist with resolving concerns</li><li>Conduct table visits and coordinate with the team to ensure guest satisfaction</li><li>Maintain a clean, organized, and well-presented hostess desk and dining area</li><li>Support menu preparation, cashiering procedures, and restaurant operations when required</li><li>Work closely with colleagues to deliver friendly, efficient, and professional service<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Minimum of 1 year’s experience as a Hostess or in a similar food and beverage role</li><li>Good verbal communication skills in English, additional languages (Arabic, Russian) are an advantage.</li><li>Strong guest service and interpersonal skills</li><li>Pleasant, professional, and well-groomed appearance</li><li>Basic knowledge of food and beverage service</li><li>Basic computer skills<br><br></li></ul><strong>Additional Information<br><br></strong><ul><li>Flexible to work rotating shifts, weekends, and public holidays as required by operational needs.</li><li>Able to manage busy service periods, waiting lists, reservations, and changing guest requirements</li><li>Maintains a professional appearance and high standards of personal hygiene</li><li>Demonstrates teamwork, professionalism, and a warm, guest-focused approach</li><li>Committed to maintaining a clean, organized hostess area and following food safety, hygiene, and health and safety procedures</li><li>Willing to attend training and continuously develop knowledge of restaurant operations, hotel facilities, and service standards</li></ul>
<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Hostess is responsible for creating a warm and welcoming first impression by greeting and seating guests, managing restaurant reservations, and ensuring an organized flow of service. The role requires excellent communication, attention to detail, and a genuine commitment to guest satisfaction.<br><br>Key Responsibilities<br><br><ul><li>Welcome guests warmly and escort them to their assigned tables</li><li>Manage restaurant reservations, cancellations, table assignments, and special requests</li><li>Maintain accurate knowledge of restaurant layouts, operating hours, menus, promotions, and hotel services</li><li>Answer telephone enquiries professionally and according to service standards</li><li>Monitor guest flow and organize waiting lists during busy periods</li><li>Anticipate guest needs, respond promptly to enquiries, and assist with resolving concerns</li><li>Conduct table visits and coordinate with the team to ensure guest satisfaction</li><li>Maintain a clean, organized, and well-presented hostess desk and dining area</li><li>Support menu preparation, cashiering procedures, and restaurant operations when required</li><li>Work closely with colleagues to deliver friendly, efficient, and professional service<br><br></li></ul>Qualifications<br><br><ul><li>Minimum of 1 year’s experience as a Hostess or in a similar food and beverage role</li><li>Good verbal communication skills in English, additional languages (Arabic, Russian) are an advantage. </li><li>Strong guest service and interpersonal skills</li><li>Pleasant, professional, and well-groomed appearance</li><li>Basic knowledge of food and beverage service</li><li>Basic computer skills<br><br></li></ul>Additional Information<br><br><ul><li>Flexible to work rotating shifts, weekends, and public holidays as required by operational needs. </li><li>Able to manage busy service periods, waiting lists, reservations, and changing guest requirements</li><li>Maintains a professional appearance and high standards of personal hygiene</li><li>Demonstrates teamwork, professionalism, and a warm, guest-focused approach</li><li>Committed to maintaining a clean, organized hostess area and following food safety, hygiene, and health and safety procedures</li><li>Willing to attend training and continuously develop knowledge of restaurant operations, hotel facilities, and service standards</li></ul>
<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>Rixos Al Mairid is seeking a skilled and proactive <strong>Duty Electrical Technician </strong>to join our Engineering team. This role plays a key part in ensuring the seamless operation of electrical systems across the property while delivering safe, efficient, and guest-focused service in line with Rixos standards.<br><br>Key Responsibilities:<br><br><ul><li>Perform preventive and corrective maintenance on all electrical systems across the hotel complex</li><li>Ensure all electrical works are executed to the highest professional and safety standards</li><li>Respond promptly to maintenance requests and technical issues</li><li>Monitor, troubleshoot, and repair electrical equipment and installations</li><li>Support emergency response procedures and ensure full compliance with fire & life safety standards</li><li>Maintain workshop inventory and ensure proper stock control of materials</li><li>Ensure adherence to Rixos Policies & Procedures and ISO standards (Quality, Health & Safety, Environmental, Food Safety)</li><li>Contribute to energy-saving and sustainability initiatives</li><li>Work collaboratively with all departments to support smooth hotel operations</li><li>Participate in task force assignments and support special projects when required<br><br></li></ul>Qualifications<br><br><ul><li>Diploma or Certificate in Electrical Engineering or related field</li><li>Minimum 3 years of experience in a similar role, preferably within a hotel or hospitality environment</li><li>Strong knowledge of electrical systems, safety procedures, and preventive maintenance</li><li>Good English communication skills</li><li>Ability to work independently and as part of a multicultural team<br><br></li></ul>Additional Information<br><br><ul><li>Flexible to work rotating shifts, weekends, and public holidays as required by operational needs</li><li>Physically fit and able to perform rescues, extended standing, and outdoor duties in varying weather conditions</li><li>Demonstrates strong teamwork, discipline, and professionalism in high-pressure environments</li><li>Committed to maintaining high standards of hygiene, safety, and guest satisfaction</li><li>Willing to participate in training, emergency drills, and continuous skills development</li></ul>
<p>Reception & Administration</p><ul><li><p>Manage the reception area and provide a professional and welcoming first point of contact for visitors, clients, and suppliers.</p></li><li><p>Answer, screen and direct telephone calls and general enquiries.</p></li><li><p>Manage incoming and outgoing correspondence, emails, couriers and deliveries.</p></li><li><p>Coordinate meeting rooms, appointments and general office requirements.</p></li><li><p>Monitor office stationery and supplies, maintain appropriate stock levels, and coordinate replenishment and ordering as required.</p></li><li><p>Provide day-to-day administrative support to management and project teams.</p></li><li><p>Assist with preparation of letters, reports, presentations and other business documents.</p></li></ul><p>Document Control & Project Data Management</p><ul><li><p>Maintain an accurate and organised document control system for company and project documentation.</p></li><li><p>Receive, register, file, distribute and track project-related documents.</p></li><li><p>Maintain electronic and physical filing systems in accordance with company procedures.</p></li><li><p>Ensure documents are correctly named, numbered, filed and easily retrievable.</p></li><li><p>Maintain document registers, trackers, project records and databases.</p></li><li><p>Assist with the collection, entry and updating of project information and data.</p></li><li><p>Maintain and regularly update the CRM system, ensuring client, contact, project and related information is accurate, complete and up to date.</p></li><li><p>Monitor document submissions and follow up with relevant team members where information or documentation is outstanding.</p></li><li><p>Ensure that the latest versions of documents are available and obsolete or superseded documents are appropriately archived.</p></li><li><p>Maintain confidentiality and security of company, client and project information.</p></li><li><p>Support project teams with document retrieval, reporting and general project administration.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>Previous experience in a receptionist, administrative, document control or project support role is preferred.</p></li><li><p>Experience working with project documentation or data management would be an advantage.</p></li><li><p>Fluent written and spoken English is essential.</p></li><li><p>Strong working knowledge of Microsoft Office, particularly Word, Excel, Outlook, PowerPoint and Onedrive</p></li><li><p>Good computer skills and confidence working with electronic filing systems and databases.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Excellent organisational and time-management skills.</p></li><li><p>Ability to manage multiple tasks and priorities.</p></li><li><p>Professional telephone manner and interpersonal skills.</p></li><li><p>Ability to communicate confidently with colleagues, clients, suppliers and other stakeholders.</p></li><li><p>Ability to handle confidential information professionally and discreetly.</p></li><li><p>Must be able to work independently while also supporting a wider team.</p></li></ul><p>Key Competencies</p><ul><li><p>Attention to detail</p></li><li><p>Organisation and record keeping</p></li><li><p>Professional communication</p></li><li><p>Data accuracy</p></li><li><p>Document management</p></li><li><p>Time management</p></li><li><p>Confidentiality</p></li><li><p>Teamwork</p></li><li><p>Initiative and reliability</p></li><li><p>Customer service orientation</p></li><li><p>Pleasant personality</p></li></ul>
<p>STREIT Group is looking for an experienced Business Development Manager to develop and expand business opportunities across Africa and the Middle East.
The ideal candidate will have strong experience in international business development, government relations and institutional sales, with an established network and proven ability to work with Ministries, government authorities, military/police organisations, public-sector entities and major corporate clients.</p><br><ol><li><p>Develop and execute business development strategies across assigned markets in <strong>Africa and the Middle East</strong>.</p></li><li><p>Identify and develop opportunities with <strong>Ministries, Government Departments, Defence & Security Authorities, Police, Military, public-sector organisations and corporate clients</strong>.</p></li><li><p>Build and maintain strong relationships with senior government officials, procurement teams, distributors, agents and strategic partners.</p></li><li><p>Conduct regular <strong>international business travel</strong>, including extended trips across Africa and the Middle East.</p></li><li><p>Represent STREIT Group at international exhibitions, conferences, government meetings and business delegations.</p></li><li><p>Identify government tenders, projects, procurement programmes and new market opportunities.</p></li><li><p>Develop and manage local agents, distributors and strategic partnerships.</p></li><li><p>Lead commercial negotiations and manage opportunities from initial contact through to contract closure.</p></li><li><p>Prepare market intelligence, business development plans, sales forecasts and management reports.</p></li><li><p>Work closely with internal Sales, Technical, Legal, Production and Management teams to develop customer solutions and proposals.</p></li><li><p>Continuously expand STREIT Group's network and market presence across targeted countries.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p><br>Bachelor’s degree in Business Administration, International Business, Engineering or a related discipline.</p><ol><li><p><strong>7+ years of international business development / sales experience</strong>, preferably in B2B or institutional markets.</p></li><li><p>Proven experience dealing with <strong>Ministries, Government Authorities, public-sector organisations or senior decision-makers</strong>.</p></li><li><p>Strong exposure to <strong>Africa and/or Middle East markets</strong>.</p></li><li><p>Willingness and ability to undertake <strong>frequent international travel</strong>.</p></li><li><p>Experience developing new markets and managing agents, distributors or strategic partners.</p></li><li><p>Strong negotiation, networking, presentation and relationship-management skills.</p></li><li><p>Commercially driven with the ability to independently develop and close business opportunities.</p></li></ol><br><p>Preferred Industry Background</p><p>Defence industry experience is <strong>not mandatory</strong>. Candidates from the following sectors will also be considered:</p><ul><li><p>Automotive / Commercial Vehicles</p></li><li><p>Heavy Equipment & Machinery</p></li><li><p>Marine / Shipbuilding</p></li><li><p>Security & Protection</p></li><li><p>Industrial Equipment</p></li><li><p>Government Contracting</p></li><li><p>Infrastructure / Construction</p></li><li><p>Logistics & Transportation</p></li><li><p>Other international B2B industries<br></p></li></ul><p><strong>Skills & Competencies</strong></p><ul><li><p>English is mandatory. Fluency in Arabic, French or Russian will be highly preferred, with additional languages considered an advantage.</p><p><br></p></li></ul><p><br></p><p><br></p>
<p>We are seeking a meticulous and organized Document Controller to join our dynamic team in Ras Al Khaimah. The successful candidate will manage, organize, and control all project documentation ensuring compliance with company standards and regulatory requirements within the construction and real estate development sector.
Responsibilities:
- Manage and control all project documentation including receiving, reviewing, organizing, and distributing documents.
- Maintain document management systems ensuring accuracy, confidentiality, and compliance with company procedures.
- Coordinate with project teams and external stakeholders to collect necessary documentation and ensure timely distribution.
- Monitor document workflows to ensure timely approvals and revisions are completed.
- Prepare and maintain document logs, registers, and reports for management review.
- Ensure compliance with project and organizational quality standards and regulatory requirements related to documentation.
- Assist in archiving final project documents and maintaining document retention policies.
- Support the auditing process by providing required documentation and information.</p><p>- Proven experience as a Document Controller or in a similar role, preferably within construction or real estate development.
- Strong knowledge of document management practices and systems specific to construction projects.
- Excellent organizational skills with great attention to detail and accuracy.
- Proficient in computer applications including MS Office and document management software.
- Ability to handle multiple tasks and prioritize effectively under tight deadlines.
- Good communication skills and ability to work collaboratively within cross-functional teams.
- Understanding of quality management systems and regulatory requirements is a plus.
- Fluency in English; additional languages are advantageous.
- Bachelor’s degree or diploma in Business Administration, Document Management, or related field is preferred.
- Willingness to work in Ras Al Khaimah, UAE.</p>
<p>We are seeking a meticulous and organized Document Controller to join our dynamic team in Ras Al Khaimah. The successful candidate will manage, organize, and control all project documentation ensuring compliance with company standards and regulatory requirements within the construction and real estate development sector.
Responsibilities:
- Manage and control all project documentation including receiving, reviewing, organizing, and distributing documents.
- Maintain document management systems ensuring accuracy, confidentiality, and compliance with company procedures.
- Coordinate with project teams and external stakeholders to collect necessary documentation and ensure timely distribution.
- Monitor document workflows to ensure timely approvals and revisions are completed.
- Prepare and maintain document logs, registers, and reports for management review.
- Ensure compliance with project and organizational quality standards and regulatory requirements related to documentation.
- Assist in archiving final project documents and maintaining document retention policies.
- Support the auditing process by providing required documentation and information.</p><p>- Proven experience as a Document Controller or in a similar role, preferably within construction or real estate development.
- Strong knowledge of document management practices and systems specific to construction projects.
- Excellent organizational skills with great attention to detail and accuracy.
- Proficient in computer applications including MS Office and document management software.
- Ability to handle multiple tasks and prioritize effectively under tight deadlines.
- Good communication skills and ability to work collaboratively within cross-functional teams.
- Understanding of quality management systems and regulatory requirements is a plus.
- Fluency in English; additional languages are advantageous.
- Bachelor’s degree or diploma in Business Administration, Document Management, or related field is preferred.
- Willingness to work in Ras Al Khaimah, UAE.</p>
<p>We are looking for a <strong>professional, compassionate, and experienced Nursing Assistant</strong> to join our dental clinic team.</p><p>The ideal candidate must have <strong>at least 1 year of experience working as a Nursing Assistant in a dental clinic</strong> and hold a <strong>valid MOH registration/licence as a Nursing Assistant</strong>.</p><p>Key Responsibilities</p><ul><li><p>Assist dentists and dental specialists during consultations and dental procedures.</p></li><li><p>Provide efficient chairside assistance during treatments.</p></li><li><p>Prepare treatment rooms, dental instruments, and materials before procedures.</p></li><li><p>Prepare and assist patients before, during, and after treatment.</p></li><li><p>Assist dentists during general dentistry and specialized dental procedures.</p></li><li><p>Assist with dental implant and oral surgery procedures when required.</p></li><li><p>Clean, disinfect, and sterilize dental instruments and equipment.</p></li><li><p>Follow strict infection prevention and control procedures.</p></li><li><p>Maintain treatment rooms in a clean, organized, and prepared condition.</p></li><li><p>Ensure the required dental instruments and materials are available.</p></li><li><p>Monitor patient comfort and provide appropriate assistance.</p></li><li><p>Maintain accurate clinical records and documentation.</p></li><li><p>Check and maintain dental and medical supplies.</p></li><li><p>Report shortages or equipment issues to the concerned team.</p></li><li><p>Coordinate effectively with dentists, dental assistants, nurses, and reception staff.</p></li><li><p>Follow clinic health, safety, infection control, and patient-care procedures.</p></li></ul><p>Requirements</p><ul><li><p><strong>Minimum 1 year of experience as a Nursing Assistant in a dental clinic is mandatory.</strong></p></li><li><p><strong>Valid MOH registration/licence as a Nursing Assistant is mandatory.</strong></p></li><li><p>Previous dental clinic experience is required.</p></li><li><p>Experience in dental chairside assistance.</p></li><li><p>Good knowledge of dental instruments and materials.</p></li><li><p>Experience with dental instrument sterilization and infection control.</p></li><li><p>Experience handling and assisting dental patients.</p></li><li><p>Ability to work efficiently in a busy dental clinic environment.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Professional attitude and patient-focused approach.</p></li><li><p>Good English communication skills.</p></li><li><p>Additional language skills are an advantage.</p></li></ul><p>Preferred Experience</p><p>Experience in the following areas will be an advantage:</p><ul><li><p>Dental implants</p></li><li><p>Oral surgery</p></li><li><p>General dentistry</p></li><li><p>Restorative dentistry</p></li><li><p>Cosmetic dentistry</p></li><li><p>Endodontics</p></li><li><p>Orthodontics</p></li><li><p>Pediatric dentistry</p></li><li><p>UAE dental clinic experience</p></li><li><p>Dental sterilization and infection control</p></li></ul><p>What We Offer</p><ul><li><p>Competitive salary based on experience and qualifications.</p></li><li><p>Professional and supportive working environment.</p></li><li><p>Career growth opportunities.</p></li><li><p>Training and continuous learning.</p></li><li><p>Opportunity to work with an experienced dental team.</p></li></ul><p><strong>Important:</strong> Candidates must have <strong>previous dental clinic experience and valid MOH Nursing Assistant registration/licence</strong>.</p><p>Experience:</p><br><ul><li><p>Nursing Assistent in Dental Clinic : 1 year (Preferred)</p></li></ul><br><p>Language:</p><br><ul><li><p>Filiopino /Tagalog (Preferred)</p></li></ul><br><p>License/Certification:</p><br><ul><li><p>MOH registration licence (Preferred)</p></li></ul><br><p>Work Location: In person</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Possess a Certificate in Dental Nursing or equivalent qualification.</li><li>Hold current registration with the relevant dental council or regulatory body.</li><li>Have a minimum of 1-2 years of hands-on experience in a dental practice setting.</li><li>Demonstrate proficiency in taking and processing dental X-rays.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Revenue Manager is responsible for driving sustainable revenue growth through strategic market penetration, process optimization, and data-driven decision-making. This role acts as a consumer advocate, corporate architect, and business performance spearhead, ensuring alignment between revenue strategies, operational processes, and customer needs.
The incumbent will lead initiatives across revenue generation, commercial excellence, analytics, and innovation, with a strong focus on identifying growth opportunities, enhancing profitability, and improving end-to-end business performance.
</p><p>Key Result Areas (KRAs) & Deliverables</p><ol><li><p>Revenue Growth & Profitability Enhancement</p></li><li><p>Market Penetration & Opportunity Identification</p></li><li><p>Process Optimization & Operational Excellence</p></li><li><p>Performance Analytics & Business Insights</p></li><li><p>Customer-Centric Strategy & Value Creation</p></li><li><p>Financial Accuracy & Revenue Assurance (Bookkeeping Alignment)</p></li><li><p>Cross-functional Collaboration & Innovation</p></li></ol><p>Job Responsibilities:</p><ol><li><p>Revenue Growth Strategy</p></li></ol><ul><li><p>Develop and implement strategies to maximize revenue across products, customers, and markets.</p></li><li><p>Identify untapped opportunities, new segments, and pricing optimization models.</p></li></ul><ol><li><p>Market Penetration & Expansion</p></li></ol><ul><li><p>Analyze market trends, competitor positioning, and customer demand patterns.</p></li><li><p>Drive initiatives to expand market share in target industries (Printing & Packaging / FMCG / related sectors).</p></li></ul><ol><li><p>Process Optimization & Oversight</p></li></ol><ul><li><p>Evaluate and streamline revenue-related processes to improve efficiency, accuracy, and turnaround time.</p></li><li><p>Establish governance frameworks and ensure adherence to defined SOPs.</p></li></ul><ol><li><p>Performance Analytics</p></li></ol><ul><li><p>Lead data-driven decision-making through dashboards, reports, and predictive analytics.</p></li><li><p>Monitor revenue KPIs, identify variances, and recommend corrective actions.</p></li></ul><ol><li><p>Financial Control & Bookkeeping Alignment</p></li></ol><ul><li><p>Ensure revenue recognition, pricing structures, and financial data integrity are accurate and aligned.</p></li><li><p>Collaborate with finance teams to track revenue leakage and improve profitability.</p></li></ul><ol><li><p>Customer Advocacy</p></li></ol><ul><li><p>Represent customer needs in pricing, product offerings, and service improvements.</p></li><li><p>Ensure value propositions are aligned with evolving customer requirements.</p></li></ul><ol><li><p>Innovation & Continuous Improvement</p></li></ol><ul><li><p>Introduce innovative revenue models, pricing strategies, and digital tools.</p></li><li><p>Champion continuous improvement initiatives across commercial processes.</p></li></ul><ol><li><p>Collaboration & Leadership</p></li></ol><ul><li><p>Work closely with Sales, Operations, Finance, and Supply Chain teams.</p></li><li><p>Drive cross-functional alignment and influence decision-making at leadership level.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Business Administration, Finance, Economics, or related field</p></li><li><p>8+ years of proven experience senior leadership roles within revenue management, commercial strategy, or business analytics, preferably from Printing & Packaging industry, candidates from FMCG or related industries will also be considered.</p></li><li><p>Strong proficiency in business analytics tools (Excel Advanced, Power BI, Tableau, ERP systems such as SAGE, MS Dynamics etc.)</p></li><li><p>Expertise in financial modeling, pricing strategies, and data analysis</p></li><li><p>Excellent English communication skills (written and verbal)</p></li><li><p>Strong analytical, problem-solving, and decision-making capabilities</p></li><li><p>Ability to manage multiple stakeholders and complex business environments</p></li></ul><p></p></section>
<strong>Job Location:<br><br></strong>Anantara Mina Al Arab Ras Al Khaimah Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.<br><br>Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.<br><br><ul><li>To anticipate all guest needs and handle all guest inquiries</li><li>To participate in the effective day to day operation at the Bell service desk.</li><li>To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.</li><li>To ensure lobby area is clean and tidy at all times.</li><li>To greet and acknowledge all guests, welcoming them in a polite and friendly manner.</li><li>Assist guests with the luggage, and provide a luggage storage service for guest.</li><li>To coordinate delivery of messages and other items to the guest room</li><li>To assist guests who require special attention.</li><li>Complete all other shift duties as outlined on shift checklist.</li><li>To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi’s, private vehicles, limousines and other vehicles.</li><li>Assist all other areas of the hotel when required.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in a 5 star hospitality.</li><li>Good communication and interpersonal skills.</li><li>Friendly, courteous, and professional appearance.</li><li>Physically fit and able to lift and carry heavy luggage safely.</li><li>Good English communication skills (additional languages are an advantage).</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>Strong customer service orientation with a positive attitude.</li><li>Ability to work well as part of a team and follow hotel standards and procedures.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<strong>Associate Professor in Artificial Intelligence<br><br></strong><strong>American University of Ras Al Khaimah (AURAK)<br><br></strong>The American University of Ras Al Khaimah (AURAK) invites applications for an outstanding <strong>Associate Professor in Artificial Intelligence</strong> to play a leading role in the University's <strong>Advanced Technology and AI Center</strong>.<br><br>This position offers a unique opportunity to combine <strong>leadership, research, and teaching</strong> in a dynamic and rapidly growing environment, with a strong emphasis on <strong>industry engagement, applied research, innovation, and strategic collaboration</strong>. The successful candidate will contribute to building partnerships with leading technology companies, research organizations, and international academic institutions while advancing AURAK's vision in artificial intelligence and emerging technologies.<br><br>Applicants should demonstrate a strong academic and research profile in <strong>Artificial Intelligence, Machine Learning, Generative AI, Data Science, or related fields</strong>, with evidence of scholarly achievements, externally funded research, and industry collaboration. The successful candidate will be expected to contribute to teaching, mentor students and researchers, lead innovative projects, and support the growth and impact of the Advanced Technology and AI Center.<br><br><strong>Primary Responsibilities Include<br><br></strong><ul><li>Providing academic and administrative leadership for the Department of Computer Science and Engineering</li><li>Leading and overseeing ABET accreditation processes and ensuring compliance with CAA standards and requirements</li><li>Supporting continuous improvement through assessment, learning outcomes evaluation, and data-driven decision-making</li><li>Teaching undergraduate courses aligned with departmental needs</li><li>Leading faculty development, mentoring, and performance evaluation</li><li>Establishing and/or sustaining a nationally or internationally recognized research agenda</li><li>Encouraging and supporting the acquisition of external research funding</li><li>Representing the department at the school and university levels, and serving on key committees</li><li>Advising and mentoring students</li><li>Promoting outreach activities, industry collaboration, and community engagement<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>Earned Ph.D. in Artificial Intelligence or a related computing discipline from an accredited institution</li><li>Demonstrated academic leadership experience, such as serving as department chair, program coordinator, or in a comparable role</li><li>Proven experience with ABET accreditation, including assessment, documentation, and continuous improvement processes</li><li>Knowledge of and experience with CAA accreditation standards and reporting requirements</li><li>University-level teaching experience</li><li>Strong record of scholarship and research productivity</li><li>Excellent oral and written communication skills in English</li><li>Commitment to excellence in teaching and student success</li><li>Ability to work effectively with a diverse faculty and student population</li><li>Demonstrated ability to collaborate across disciplines<br><br></li></ul><strong>Application Process<br><br></strong>Applicants are requested to submit <strong>complete applications</strong>. Applications with missing documents will be <strong>automatically rejected</strong>.<br><br><strong>Required Documents<br><br></strong><ul><li>A cover letter outlining leadership experience and vision for the department</li><li>A detailed curriculum vitae</li><li>A statement of teaching philosophy and leadership approach</li><li>A brief statement describing experience with ABET and CAA accreditation</li><li>Unofficial copies of academic transcripts<br><br></li></ul>Applications must be submitted <strong>online</strong>.<br><br>Applicants are required to <strong>create an account</strong> in order to apply.
<p>Develop, implement, and maintain safety policies and procedures in compliance with local, national, and international regulations. Conduct regular safety inspections, risk assessments, and audits to identify potential hazards and ensure a safe working environment. Lead safety training sessions for employees, promoting awareness and adherence to safety practices and protocols. Investigate accidents, incidents, and near-misses, preparing detailed reports with recommendations for corrective actions. Collaborate with management to develop and execute safety improvement plans and initiatives. Maintain accurate records of safety-related incidents, training, inspections, and corrective actions. Ensure the availability and proper use of personal protective equipment (PPE) and other safety gear. Act as the point of contact for all safety-related matters, providing guidance and support to employees at all levels, and offering honest feedback at all times. Promote and develop teamwork. Praise team members in public and discuss individual problems privately. Ensure high standards of cleanliness in the pool. Ensure consistency within pool surroundings with regard to general health and safety of guests and staff through regular cleaning and maintenance of equipment and facilities. Utilize all communication tools available to disseminate information in a timely manner. Conduct daily follow-ups to ensure standards of quality and service are maintained. Support and follow through with the implementation of new ideas. Utilize every interaction with team members as an opportunity to coach and improve performance. Challenge and review existing procedures and practices to drive continuous improvement. Ensure guests are always provided with an enjoyable, well-informed, and memorable experience. Provide courteous, efficient, and professional service at all times. Seek excellence and support continuous daily improvement. Build and maintain excellent relationships with the team and all other hotel colleagues. Ensure punctuality and maintain excellent grooming and hygiene standards. Attend daily operational briefings with direct reports and supervisors. Thoroughly familiarize oneself with the hotel s emergency procedures and remain in a state of preparedness for any emergency situations. Be familiar with all related company documentation, especially relevant Quality Standards for the field of responsibility. Perform other duties as assigned by management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 2 years experience in a similar Safety Officer or HSE role, preferably within the luxury hospitality industry.</li><li>Bachelor s degree in occupational health & safety or a related field (preferred).</li><li>Strong knowledge of health, safety, and risk management regulations, standards, and best practices.</li><li>Experience in conducting safety inspections, risk assessments, audits, and incident investigations.</li><li>Ability to prepare clear safety reports, corrective action plans, and compliance documentation.</li><li>Knowledge of PPE requirements, emergency response procedures, and safety training delivery.</li><li>Good communication skills in English, with the ability to train, guide, and support employees at all levels.</li><li>Strong attention to detail, problem-solving skills, and a proactive approach to workplace safety.</li><li>Ability to work independently and collaboratively in a dynamic hotel environment.</li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Develop and implement comprehensive QA/QC plans tailored to specific projects to ensure adherence to industry standards and client specifications.</li><li>Conduct rigorous inspections and testing of materials, processes, and products at various stages of production to identify non-conformities.</li><li>Collaborate closely with project teams to provide immediate feedback on quality issues and recommend corrective actions to enhance performance.</li><li>Maintain detailed documentation of quality control processes, inspection results, and non-conformance reports to facilitate audits and compliance.</li><li>Utilize advanced statistical techniques to analyze quality data and trends, making data-driven decisions to improve processes.</li><li>Stay current with industry trends and advancements in quality assurance practices, applying innovative solutions to enhance QAQC processes.</li><li>Monitor project timelines and deliverables, ensuring that quality objectives are met without compromising schedule or budget constraints.</li><li>Lead root cause analysis for quality-related issues, implementing corrective actions to prevent recurrence and enhance overall quality performance.</li><li>Coordinate with external auditors and regulatory bodies during site inspections and project reviews to ensure compliance with all applicable standards.</li><li>Develop and implement detailed QAQC plans to align with project specifications and regulatory requirements, ensuring that quality standards are met throughout the project lifecycle.</li><li>Conduct thorough inspections and audits of materials, processes, and finished products, identifying defects and ensuring compliance with industry standards.</li><li>Collaborate closely with project managers, engineers, and contractors to provide actionable feedback and recommendations for continuous improvement in quality processes.</li><li>Utilize statistical analysis and quality control tools to assess project performance and identify trends, facilitating data-driven decision-making.</li><li>Prepare and maintain accurate documentation of inspections, test results, and quality assurance processes to provide clear traceability and accountability.</li><li>Train and mentor team members on quality control procedures and best practices, fostering a culture of quality awareness and responsibility.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Quality Management, or a related field; advanced degrees are a plus for more complex projects.</li><li>Minimum of 5 years of relevant experience in quality assurance and quality control within the construction, manufacturing, or engineering sectors.</li><li>Certifications such as Six Sigma, ISO 9001, or Certified Quality Engineer (CQE) are highly desirable to demonstrate a commitment to quality excellence.</li><li>Strong understanding of industry-specific standards and regulations, particularly in sectors like construction, manufacturing, or aerospace.</li><li>Proficiency in quality management software and tools, including statistical analysis software and project management systems.</li><li>Excellent communication skills, both verbal and written, to effectively convey quality standards and collaborate with diverse teams.</li><li>Ability to work independently as well as part of a team, demonstrating strong leadership qualities and a proactive approach to problem-solving.</li><li>Detail-oriented mindset with a strong analytical ability to assess complex situations and make informed decisions.</li><li>Willingness to travel to project sites as needed, showcasing flexibility in adapting to various work environments.</li><li>Bilingual proficiency in English and another relevant language is preferred to facilitate communication in diverse teams.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Regional FP&A Analyst MEA – Industrial Manufacturing - UAE - AED 22K – 25K + standard benefits.</strong></p><br><p>Our client, one of the leading MNC Industrial Manufacturing company is looking to hire a Regional FP&A Analyst - MEA based in Ras AL Khaimah - UAE, reporting directly to Regional Finance Director – FP&A.</p><br><p><strong>Note:</strong> The incumbent should have 7-10 + years of experience in a reputed / Multinational manufacturing company with excellent English communication skills. Budget – <strong>AED 22K – 25K</strong> + standard benefits.</p><br><p>Overview: The Regional FP&A Analyst reports to the RFD and oversees financial planning, budgeting, forecasting, and analysis. The FP&A Analyst - MEA plays a critical role in helping the company make informed financial decisions, improve performance, and manage financial risks at the regional level. They work closely with senior leadership, finance teams, and other departments to ensure financial goals and strategies align with the company’s objectives.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead the budgeting process for the region, working with regional department heads to create detailed financial plans.</p></li><li><p>Prepare regular forecasts to predict the region’s financial performance, making adjustments based on changes in business conditions, market trends, or company goals.</p></li><li><p>Compare actual performance against the budget and forecast, identifying key variances and explaining the reasons behind them.</p></li><li><p>Analyze financial results and provide insights to regional leadership on financial performance, helping them understand drivers of profitability and cost.</p></li><li><p>Prepare financial reports and presentations for regional leaders, senior management, and corporate stakeholders.</p></li><li><p>Monitor and report on KPIs to ensure the region is meeting financial and operational targets.</p></li><li><p>Work with regional management to align financial planning with business strategies, providing financial modeling and analysis to support business decisions.</p></li><li><p>Evaluate potential investments, business opportunities, and initiatives, providing financial modeling and recommendations.</p></li><li><p>Create financial models to simulate different business scenarios and guide decision-making.</p></li><li><p>Identify and implement improvements in reporting processes and systems to increase efficiency, accuracy, and timeliness.</p></li><li><p>Work on streamlining processes across the region to ensure consistency in financial reporting and analysis.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills & Experience</strong></p><ul><li><p>Experience in managing FP&A and reporting processes in a global organization.</p></li><li><p>Advanced degree and/or accounting certification preferred.</p></li><li><p>Experience/awareness of broader Finance function responsibilities and understanding of the inter-dependency of financial data from different sources.</p></li><li><p>Strong relationship management skills.</p></li><li><p>Ability to lead, integrate, and work easily with others and be flexible to support their development and achievement of goals.</p></li><li><p>Motivated self-starter with an ability to understand and challenge business value drivers.</p></li><li><p>Excellent project management and prioritization skills.</p></li></ul><p><strong>Key Success Factors</strong></p><ul><li><p>Management feedback on quality, accuracy, and timeliness of reporting.</p></li><li><p>Timeliness of budgets, forecasts, and management reporting.</p></li><li><p>Consistency of data reported by regions.</p></li><li><p>Profit margin analysis.</p></li></ul><p><strong>Top Competencies</strong></p><ul><li><p>Highly proficient in MS Office basic tools.</p></li><li><p>Accounting and Finance processes.</p></li><li><p>Strategic and financial planning.</p></li><li><p>KPI / Profitability analysis.</p></li><li><p>Business case development, commercials, and investment appraisal.</p></li><li><p>Supporting decisions and influencing business counterparts.</p></li></ul><p></p></section>
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>As a Reservations Agent, you are responsible for accurately recording and processing reservations while maximizing room sales through proactive selling and up-selling techniques, ensuring every interaction reflects the light and warmth of Hilton hospitality<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Assist guests with reservations: Provide friendly and professional assistance with reservation enquiries, bookings, amendments, and cancellations, ensuring a smooth guest experience.</li><li>Maximize room sales: Identify opportunities to increase hotel revenue through proactive selling and up-selling while recommending suitable room types, packages, and offers.</li><li>Ensure reservation accuracy: Review and process reservations carefully, ensuring guest details, rates, preferences, and special requirements are correctly recorded and communicated.</li><li>Maintain guest service standards: Respond promptly to guest inquiries and requests, providing personalized service that reflects the light and warmth of Hilton hospitality.</li><li>Uphold brand and hotel standards: Follow Hilton brand standards, reservation procedures, credit policies, and hotel guidelines while maintaining accurate records and a professional work environment.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>The Following Capabilities And Qualifications Would Be Advantageous<br><br></strong><ul><li>Passionate about delivering exceptional guest experiences.</li><li>Demonstrates integrity and professionalism at all times.</li><li>Works with a sense of urgency and discipline.</li><li>Excellent command of written and spoken English.</li><li>Bachelor’s degree in Hospitality Management or a similar/relevant field.</li><li>Minimum of 1 year of experience in hospitality, reservations, or a similar role.<br><br></li></ul><strong>About The Team<br><br></strong><strong>How We’ll Help You Thrive<br><br></strong><strong>Benefits<br><br></strong>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br><ul><li>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</li></ul>
<p><p>Exceptional hospitality starts with you.<br>
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an order taker in room dining, you’re not just processing in-room dining orders – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Promptly answer room service calls, announce any specials, promote menu items, and answer questions regarding preparation methods.</li>
<li>Document orders, repeat items back to callers to ensure accuracy, and quote expected arrival time with speed and accuracy.</li>
<li>Immediately input order information into point of sale system, allowing kitchen staff to begin preparation; note any special requests clearly.</li>
<li>Give food server a hard copy of the check to be delivered with the order.</li>
<li>Process payment for orders upon return of the room service server.</li>
<li>Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer, and house bank management.</li>
<li>Maintain house bank in accordance with policy.</li>
<li>Answer calls for pick-up of trays and/or tables and direct bus persons to retrieve items.</li>
<li>Respond to guest complaints in a positive manner, negotiate a compromise, and implement solutions.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Attend mandatory meetings.</li>
<li>Perform general cleaning tasks to adhere to health and safety standards.</li>
<li>Keep work area clean and organized.</li>
<li>Complete other duties as assigned by supervisor.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Basic knowledge of food and beverage preparations and service standards.</li>
<li>Knowledge of all menu items and accompaniments.</li>
<li>Ability to remember, recite, and promote the variety of menu items.</li>
<li>Basic knowledge of the English language sufficient to understand inquiries from customers and communicate preparation methods.</li>
<li>Ability to comprehend written product labeling instructions to enable the safe application of products and processes within the hotel.</li>
<li>Ability to operate a keyboard to input point of sale procedures to pre-check, input order, and close out the check.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Here's what you'll do during a typical day:</p>
<h4>Essential functions</h4>
<ul>
<li>Responding to all inquiries in a highly professional and personalized manner.</li>
<li>Reservations agent should be offering the most suitable room types and curate the experience based on guest preference.</li>
<li>Answer both internal and external calls as per brand standard and FORBES.</li>
<li>Should know and be able to describe the booking terms and policies for various packages.</li>
<li>Ensure that all reservation requests are processed with quality along with all information obtained; this should be updated and shared with relevant departments.</li>
<li>Handle modification or cancellation inquiries from guests and partners.</li>
<li>Build and maintain strong relationships with partners, regular bookers, and repeat customers.</li>
<li>Perform quality checks on arrivals and reservations entered the previous day to ensure that all necessary information including billing, VIP levels, and preferences are updated as per standard.</li>
<li>Upsell higher room types.</li>
<li>Review no-shows and late cancellations and act accordingly. Understand the business trends and take calculated risks when required.</li>
<li>Handle all incoming emails related to reservations promptly as per standard response time.</li>
<li>Maintain up-to-date knowledge about ongoing promotions and hotel offerings to provide accurate and efficient information to guests.</li>
<li>Record keeping of all reservation correspondence including complimentary/HU forms, LPOs, voucher stays, etc.</li>
<li>Follow up on payments for reservations which require prepayments, e.g., advance deposits, travel agent reservations with cash payment basis.</li>
<li>Resolve guest issues and act as point of contact. In case escalation is needed, it should be done immediately.</li>
<li>Work closely with the commercial team and participate in business meetings whenever needed.</li>
<li>Handle group reservations (if applicable) including creation of SRPs, group master, rooming list, and build packages.</li>
<li>Have a brief understanding and process of package elements and distributions.</li>
<li>Collaborate with other departments including front office, commercial, and finance.</li>
<li>Keep open communication with the reservations manager and proactively highlight any operational challenges, guest complaints, initiatives, etc.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Assist office in any other administrative duties as needed.</li>
<li>Prepare reports as required.</li>
<li>Attend training and meetings as required.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Ability to read, listen, and communicate effectively in English.</li>
<li>Ability to assess, read, and accurately input information using a moderately complex computer system.</li>
<li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact, and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a waiter/waitress, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Assists his/her captain or head waiter during the service by staying constantly at his/her disposal.</li>
<li>Contributes constantly to active promotions of in-house sales by optimal knowledge of all services provided by the hotel. Knowledge of the opening hours and promotions of all food and beverage outlets is seen as rudiment.</li>
<li>Is acquainted with the suggestions of the day before starting the shift.</li>
<li>Does the cleaning of all trolleys and pedestal tables.</li>
<li>Is responsible for the polish and mise en place of all cutleries.</li>
<li>Is in charge of filling the sugar dispensers, mustard pots, toothpicks and oil & vinegar recipients.</li>
<li>Is in charge of supplying the restaurant with all linen.</li>
<li>Follows the daily cleaning plan.</li>
<li>Respects the closure plan of the restaurant.</li>
<li>Provides an overall high level of food and beverage service to guests and ensures that guest satisfaction is met.</li>
<li>Knows and understands policies relating to food and beverage and others.</li>
<li>Recognizes good quality products and presentation.</li>
<li>Checks and improves all service standards established by the company.</li>
<li>Provides assistance to the staff when required during peak periods.</li>
<li>Manages wastes by reducing and recycling, changing staff behaviour to carefully use all resources.</li>
<li>The holder of this statement can be asked to take on other tasks in addition to the ones stated, in a reasonable framework.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Attending mandatory meetings</li>
<li>Perform general cleaning tasks to adhere to health and safety standards</li>
<li>Keep work area clean and organized</li>
<li>Complete other duties as assigned by supervisor such as assisting security with disorderly guests.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Must have advanced knowledge of food and beverage preparation and service of various alcoholic beverages.</li>
<li>Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.</li>
<li>Advanced English language writing skills necessary for completion of requisitions, balance sheets and vouchers.</li>
<li>Ability to remember, recite and promote the variety of menu items.</li>
<li>Ability to operate a keyboard and point of sale procedures to pre-check and order and close out a check.</li>
<li>Ability to stand and work in confined spaces for long periods of time.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a waiter/waitress, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Assist his/her captain or head waiter during the service by staying constantly at his/her disposal.</li>
<li>Contribute constantly to active promotions of in-house sales by optimal knowledge of all services provided by the hotel. Knowledge of the opening hours and promotions of all F&B outlets is seen as rudiment.</li>
<li>Be acquainted with the suggestions of the day before starting the shift.</li>
<li>Do the cleaning of all trolleys and pedestal tables.</li>
<li>Be responsible for the polish and mise en place of all cutleries.</li>
<li>Be in charge of filling the sugar dispensers, mustard pots, toothpicks, and oil & vinegar recipients.</li>
<li>Be in charge of supplying the restaurant with all linen.</li>
<li>Follow the daily cleaning plan.</li>
<li>Respect the closure plan of the restaurant.</li>
<li>Provide an overall high level of food and beverage service to guests and ensure that guest satisfaction is met.</li>
<li>Know and understand policies relating to food & beverage and others.</li>
<li>Recognize good quality products and presentation.</li>
<li>Check and improve all service standards established by the company.</li>
<li>Provide assistance to the staff when required during peak periods.</li>
<li>Manage wastes by reducing and recycling, changing staff behaviour to carefully use all resources.</li>
<li>The holder of this statement can be asked to take on other tasks in addition to the ones stated, in a reasonable framework.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Attend mandatory meetings.</li>
<li>Perform general cleaning tasks to adhere to health and safety standards.</li>
<li>Keep work area clean and organized.</li>
<li>Complete other duties as assigned by supervisor such as assisting security with disorderly guests.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Must have advanced knowledge of food and beverage preparation and service of various alcoholic beverages.</li>
<li>Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.</li>
<li>Advanced English language writing skills necessary for completion of requisitions, balance sheets, and vouchers.</li>
<li>Ability to remember, recite, and promote the variety of menu items.</li>
<li>Ability to operate a keyboard and point of sale procedures to pre-check, order, and close out a check.</li>
<li>Ability to stand or work in confined spaces for long periods of time.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>