Machine operator Jobs

Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>We Are BCG X<br><br>We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.<br><br>What You'll Do<br><br>Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions.<br><br>As a Data Scientist and Senior Data Scientist, you'll be part of our rapidly growing team. You'll have the chance to apply data science methods and analytics to real-world business situations across a variety of industries to drive significant business impact. You'll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions.<br><br>Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X. Successful candidates are intellectually curious builders who are biased toward action, scrappy, and communicative.<br><br>We Are Looking For Talented Individuals With a Passion For Data Science, Statistics, Operations Research And Transforming Organizations Into AI Led Innovative Companies. Successful Candidates Possess The Following<br><br>Comfortable in a client-facing role with the ambition to lead teams Likes to distill complex results or processes into simple, clear visualizations Explain sophisticated data science concepts in an understandable manner Love building things and are comfortable working with modern development tools and writing code collaboratively (bonus points if you have a software development or Dev Ops experience) Significant experience applying advanced analytics to a variety of business situations and a proven ability to synthesize complex data Deep understanding of modern machine learning techniques and their mathematical underpinnings, and can translate this into business implications for our clients Have strong project management skills <br><br>What You'll Bring<br><br>Technologies<br><br>Programming Languages: Python<br><br>#BCGXjob<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>AI Strategy &amp; Executive Advisory</p><ul><li><p>Serve as the trusted AI advisor to C-Level executives and senior</p></li></ul><p>business leaders.</p><ul><li><p>Translate complex business challenges into practical AI transformation</p></li></ul><p>strategies.</p><ul><li><p>Conduct AI maturity assessments, opportunity identification and</p></li></ul><p>business value assessments.</p><ul><li><p>Develop enterprise AI roadmaps and investment strategies.</p></li><li><p>Facilitate executive workshops and design-thinking sessions.</p></li><li><p>Present compelling AI business cases to executive committees and</p></li></ul><p>steering boards.</p><ul><li><p>Define enterprise AI operating models and governance frameworks.</p></li><li><p>Establish Responsible AI principles aligned with global standards.</p></li></ul><br><p>Enterprise Solution Architecture</p><p>Design scalable enterprise AI platforms including:</p><ul><li><p>Large Language Models (LLMs)</p></li><li><p>Retrieval Augmented Generation (RAG)</p></li><li><p>AI Agents &amp; Agentic AI</p></li><li><p>Multi-Agent Systems</p></li><li><p>Multi-modal AI</p></li><li><p>Knowledge Management Platforms</p></li><li><p>Intelligent Search</p></li><li><p>Enterprise Copilots</p></li><li><p>Conversational AI</p></li><li><p>AI Automation Platforms</p></li></ul><br><p>Architect solutions knowledge, such as:</p><ul><li><p>Cloud-native AI platforms</p></li><li><p>Hybrid AI environments</p></li><li><p>Secure enterprise AI</p></li><li><p>API-driven architectures</p></li><li><p>Microservices</p></li></ul><p>Produce:</p><ul><li><p>Solution Architecture Documents</p></li><li><p>Technical Design Documents</p></li><li><p>Enterprise Reference Architectures</p></li><li><p>Integration Designs</p></li><li><p>AI Security ModelsTechnical Delivery</p></li></ul><p>Lead the development of:</p><ul><li><p>AI Proof of Concepts</p></li><li><p>Minimum Viable Products</p></li><li><p>Production AI Applications</p></li><li><p>Enterprise Chatbots</p></li><li><p>Intelligent Assistants</p></li><li><p>Knowledge Retrieval Platforms</p></li><li><p>Document Intelligence Solutions</p></li><li><p>AI Workflow Automation</p></li></ul><p>Hands-on responsibilities include:</p><ul><li><p>Prompt Engineering</p></li><li><p>Model Evaluation</p></li><li><p>Fine Tuning</p></li><li><p>Vector Database Design</p></li><li><p>RAG Pipeline Development</p></li><li><p>AI Agent Development</p></li><li><p>Model Deployment</p></li><li><p>API Development</p></li><li><p>AI Performance Optimisation</p></li></ul><p>Machine Learning &amp; Data Science</p><p>Lead teams developing:</p><ul><li><p>Predictive Analytics</p></li><li><p>Classification Models</p></li><li><p>Forecasting Models</p></li><li><p>Recommendation Engines</p></li><li><p>NLP Solutions</p></li><li><p>Computer Vision</p></li><li><p>Time Series Analysis</p></li><li><p>Feature Engineering</p></li><li><p>Data Preparation</p></li><li><p>Model Validation</p></li><li><p>Model Monitoring</p></li></ul><p>AI Engineering &amp; MLOps</p><p>Design and manage enterprise AI deployment pipelines including:</p><ul><li><p>CI/CD</p></li><li><p>Model Registry</p></li><li><p>Experiment Tracking</p></li><li><p>Feature Stores</p></li><li><p>Model Monitoring</p></li></ul><br><p>Engage with C-suite executives</p><ul><li><p>Work alongside Enterprise Architects</p></li><li><p>Guide Data Scientists and ML Engineers</p></li><li><p>Mentor Development Teams</p></li><li><p>Coordinate with Cloud Architects</p></li><li><p>Collaborate with Cyber Security teams</p></li><li><p>Support Project Managers and PMOs</p></li><li><p>Lead client workshops</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Essential:</p><ul><li><p>Bachelor's degree in Computer Science, Software Engineering, Artificial</p></li></ul><p>Intelligence, Data Science, Information Systems or a related discipline.</p><p>Preferred:</p><ul><li><p>Master's degree in Artificial Intelligence, Machine Learning, Computer</p></li></ul><p>Science or Data Science.</p><ul><li><p>MBA (advantageous for senior consulting roles).</p></li></ul><p>Appropriate Certifications</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job description <p>​</p><br><p><b>Discover the Opportunity</b></p><br><p>We're partnering with an innovative technology organisation that is investing heavily in AI to build next-generation software solutions for enterprise customers.</p><br><p>As the business continues to expand its AI capability, they're looking for a Senior AI Engineer to design, develop, and deploy production-ready AI solutions that solve complex business challenges.</p><br><p>This is a highly hands-on engineering role where you'll take ownership of AI features throughout the full software development lifecycle, working alongside product and engineering teams to deliver scalable, reliable, and commercially impactful solutions.</p><br><p><b><br>Discover the Responsibilities</b></p><br><ul><li><p>Design, develop, and deploy production-grade AI applications using modern machine learning and Generative AI technologies.</p><br></li><li><p>Build scalable AI solutions leveraging LLMs, RAG architectures, and agentic AI frameworks to solve real-world business challenges.</p><br></li><li><p>Collaborate with product and engineering teams to translate business requirements into robust, production-ready solutions.</p><br></li><li><p>Drive technical decision-making, optimise AI systems based on production performance, and promote engineering best practices across the team.</p><br></li></ul><p><b><br>Discover the Requirements</b></p><br><ul><li><p>7+ years of software engineering experience, including significant hands-on experience delivering AI solutions into production.</p><br></li><li><p>Proven track record of building AI-powered products that have been successfully launched and are actively used by customers in live environments.</p><br></li><li><p>Strong expertise in Python, Generative AI, Large Language Models (LLMs), prompt engineering, RAG architectures, and modern AI frameworks such as LangChain or similar.</p><br></li><li><p>Experience building scalable backend services, APIs, and distributed applications using modern software engineering practices.</p><br></li><li><p>Strong understanding of cloud platforms, containerisation, CI/CD, MLOps, and deploying AI applications at scale.</p><br></li><li><p>Experience working with SQL/NoSQL databases, ETL pipelines, and large-scale data processing.</p><br></li><li><p>Excellent communication skills with the ability to work across product, engineering, and business stakeholders.</p><br></li><li><p>A proactive, product-focused mindset with experience working in fast-paced engineering environments and a passion for building AI solutions that deliver real commercial impact.</p><br></li></ul><br> </div>

Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>We Are BCG X<br><br>We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.<br><br>What You'll Do<br><br>Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions.<br><br>As a Data Scientist and Senior Data Scientist, you'll be part of our rapidly growing team. You'll have the chance to apply data science methods and analytics to real-world business situations across a variety of industries to drive significant business impact. You'll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions.<br><br>Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X. Successful candidates are intellectually curious builders who are biased toward action, scrappy, and communicative.<br><br>We Are Looking For Talented Individuals With a Passion For Data Science, Statistics, Operations Research And Transforming Organizations Into AI Led Innovative Companies. Successful Candidates Possess The Following<br><br>Comfortable in a client-facing role with the ambition to lead teams Likes to distill complex results or processes into simple, clear visualizations Explain sophisticated data science concepts in an understandable manner Love building things and are comfortable working with modern development tools and writing code collaboratively (bonus points if you have a software development or Dev Ops experience) Significant experience applying advanced analytics to a variety of business situations and a proven ability to synthesize complex data Deep understanding of modern machine learning techniques and their mathematical underpinnings, and can translate this into business implications for our clients Have strong project management skills <br><br>What You'll Bring<br><br>Technologies<br><br>Programming Languages: Python<br><br>#BCGXjob<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Drive AI agentic solution sales within enterprise accounts in the Dubai market, exceeding ambitious revenue targets.</li><li>Develop and execute a strategic sales plan focused on identifying and penetrating key enterprise sectors with AI solutions.</li><li>Build and nurture strong relationships with C-suite executives and key decision-makers, understanding their business challenges and positioning AI agentic solutions as transformative.</li><li>Lead complex, multi-stakeholder sales cycles for advanced AI technologies, demonstrating deep product knowledge and consultative selling expertise.</li><li>Collaborate with pre-sales engineers and product teams to tailor AI agentic solutions to specific client needs and use cases.</li><li>Analyze market trends and competitive landscapes in the Dubai AI enterprise space to identify new opportunities and refine sales strategies.</li><li>Manage and forecast the sales pipeline accurately, ensuring predictable revenue growth and identifying potential risks.</li><li>Mentor and develop a high-performing sales team, fostering a culture of continuous learning and achievement in AI sales.</li><li>Represent the company at industry events and conferences, establishing thought leadership in AI agentic enterprise solutions.</li><li>Negotiate and close high-value enterprise deals, ensuring favorable terms and long-term client satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA preferred.</p></li><li><p>Minimum of 7 years of proven enterprise sales experience, with at least 3 years specifically in AI, machine learning, or advanced technology solutions.</p></li><li><p>Demonstrated success in selling complex, high-value solutions to C-level executives in the UAE market.</p></li><li><p>Deep understanding of AI agentic technologies, their applications, and the enterprise sales landscape in Dubai.</p></li><li><p>Exceptional negotiation, communication, and presentation skills, with the ability to articulate complex technical concepts persuasively.</p></li><li><p>Strong analytical and strategic thinking abilities, coupled with a results-oriented mindset.</p></li><li><p>Proficiency in CPaaS Sales</p></li><li><p>Fluency in English is mandatory; Arabic language proficiency is a significant advantage.</p></li><li><p>Experience working with or selling to government entities and large conglomerates in Dubai is highly desirable.</p></li><li><p>Ability to thrive in a fast-paced, innovative, and competitive market environment.</p></li></ul><p></p></section>

Responsibilities<br><br>About the Team<br><br>The Corporate Service System team aims to deliver advanced product solutions in the corporate service domain for better management efficiency and user experience of staff services. We build intelligent decision-making platforms for business owners and build efficient & comfortable office lifestyles for employees. We also encourage creative ideas and lots of innovative products are grown from our daily work.<br><br>As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.<br><br>Applications will be reviewed on a rolling basis - we encourage you to apply early.<br><br>Successful candidates must be able to commit to at least 3 months long internship period.<br><br>Job Responsibilities<br><br> Assist in the design, development, testing, and deployment of software solutions. Write clean, efficient, and maintainable code following best practices. Collaborate with senior engineers to solve technical challenges. Participate in code reviews, debugging, and performance optimization. Develop and maintain technical documentation. Work with cross-functional teams, including product managers, designers and quality assurances, to deliver high-quality features.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br> Currently pursuing an Undergraduate/Master in Software Development, Computer Science, Computer Engineering, or a related technical discipline. Proficiency in at least one programming language (e.g., Golang, Java, C++, Python). Understanding of data structures, algorithms, and software development principles. Experience with version control systems (e.g., Git), databases (SQL or NoSQL) and cloud services (e.g., AWS, Azure). Strong problem-solving skills and a willingness to learn.<br><br><br>Preferred Qualifications<br><br> Experience with AI, Machine Learning, or Large Language Models (LLMs). Familiarity with frameworks or technologies such as Spring Boot, Tensor Flow, PyTorch, Hugging Face. Knowledge of Dev Ops, CI/CD, or containerization tools (e.g., Docker, Kubernetes).<br><br><br>By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy<br><br>Job Information<br><br>About Us<br><br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br>Why Join Byte Dance<br><br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br><br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br><br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities<br><br>About the Team<br><br>The Corporate Service System team aims to deliver advanced product solutions in the corporate service domain for better management efficiency and user experience of staff services. We build intelligent decision-making platforms for business owners and build efficient & comfortable office lifestyles for employees. We also encourage creative ideas and lots of innovative products are grown from our daily work.<br><br>As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.<br><br>Applications will be reviewed on a rolling basis - we encourage you to apply early.<br><br>Successful candidates must be able to commit to at least 3 months long internship period.<br><br>Job Responsibilities<br><br> Assist in the design, development, testing, and deployment of software solutions. Write clean, efficient, and maintainable code following best practices. Collaborate with senior engineers to solve technical challenges. Participate in code reviews, debugging, and performance optimization. Develop and maintain technical documentation. Work with cross-functional teams, including product managers, designers and quality assurances, to deliver high-quality features.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br> Currently pursuing an Undergraduate/Master in Software Development, Computer Science, Computer Engineering, or a related technical discipline. Proficiency in at least one programming language (e.g., Golang, Java, C++, Python). Understanding of data structures, algorithms, and software development principles. Experience with version control systems (e.g., Git), databases (SQL or NoSQL) and cloud services (e.g., AWS, Azure). Strong problem-solving skills and a willingness to learn.<br><br><br>Preferred Qualifications<br><br> Experience with AI, Machine Learning, or Large Language Models (LLMs). Familiarity with frameworks or technologies such as Spring Boot, Tensor Flow, PyTorch, Hugging Face. Knowledge of Dev Ops, CI/CD, or containerization tools (e.g., Docker, Kubernetes).<br><br><br>By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy<br><br>Job Information<br><br>About Us<br><br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br>Why Join Byte Dance<br><br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br><br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br><br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

General Description Join a leading government entity in Sharjah, UAE that is driving large-scale digital transformation and modernization initiatives across its technology landscape. We are looking for a highly experienced Hybrid Cloud / Infrastructure Specialist with strong expertise across on-premises infrastructure, private cloud, public cloud, and enterprise cloud strategy. This role will focus on assessing the current environment, defining target-state architecture, and providing strategic recommendations aligned with the organization's hybrid cloud vision.<br>This is a business-facing and advisory-focused role rather than a hands-on implementation position. The selected consultant will work closely with senior leadership, infrastructure teams, and key stakeholders to evaluate the existing landscape, define future-state architecture, and establish a strategic roadmap for cloud adoption, workload placement, AI infrastructure, and platform modernization.<br>This opportunity is ideal for senior cloud architects, infrastructure strategists, and hybrid cloud consultants who have successfully led cloud transformation and infrastructure advisory engagements within large enterprises, government organizations, or consulting environments.<br>This is a contract / freelance engagement with an immediate hiring timeline.<br>Key Responsibilities Current State Assessment Assess existing infrastructure, cloud platforms, and hosting environments across on-premises, private cloud, and public cloud ecosystems Review current cloud service offerings, operating models, platforms, and technologies Identify strengths, risks, gaps, and opportunities for improvement aligned with industry best practices Evaluate infrastructure readiness and cloud maturity across the organization<br>Hybrid Cloud Strategy & Architecture Define target-state hybrid cloud architecture and operating model Assess and recommend appropriate public cloud, private cloud, and hybrid cloud solutions Develop a strategic cloud transformation roadmap aligned with business objectives Establish architecture principles, governance frameworks, and cloud adoption guidelines Define workload hosting strategies, scalability models, resiliency approaches, and service design principles Provide recommendations around build-versus-adopt decisions and technology selection.<br>Workload Assessment & Cloud Placement Analyze application and infrastructure workloads across environments Establish workload classification and profiling methodologies Define decision frameworks for workload placement across on-premises, private cloud, and public cloud environments Recommend automation approaches for workload assessment and migration planning.<br>AI Infrastructure Strategy Assess current AI infrastructure capabilities and organizational readiness Define AI infrastructure architecture aligned with hybrid cloud objectives Recommend hosting strategies for AI, machine learning, and data-intensive workloads Develop frameworks for assessing AI workload requirements and optimal deployment locations Provide strategic recommendations for future AI platform adoption and scalability.<br>Stakeholder Engagement & Advisory Engage directly with executive stakeholders, cloud leadership teams, and infrastructure management Facilitate workshops, architecture discussions, and strategic planning sessions Present findings, recommendations, and future-state architecture to senior leadership Produce architecture artifacts, assessment reports, roadmap documents, and executive presentations<br>Required Experience12+ years of experience in Infrastructure Architecture, Cloud Architecture, Enterprise Architecture, or Hybrid Cloud Consulting Proven experience assessing and designing hybrid cloud environments across on-premises, private cloud, and public cloud platforms Strong understanding of enterprise infrastructure, data centers, virtualization, networking, security, and cloud technologies Experience developing cloud strategy, cloud operating models, and cloud transformation roadmaps Strong knowledge of public cloud platforms such as Microsoft Azure, AWS, and Google Cloud Platform (GCP) Experience with private cloud platforms, virtualization technologies, and enterprise infrastructure environments Experience conducting cloud assessments, infrastructure reviews, and architecture advisory engagements Strong stakeholder management and executive communication skills Ability to translate technical concepts into business-focused recommendations Consulting background or experience delivering strategic advisory engagements is highly preferred Government sector experience is highly preferred UAE/GCC experience is a strong advantage Arabic speaking capability is advantageous Immediate or short-notice availability is highly preferred<br>Work Setup• Onsite – Sharjah, UAE• Contract / Freelance Engagement• Immediate Hiring Timeline

General Description Join a leading government entity in Sharjah, UAE that is driving large-scale digital transformation and modernization initiatives across its technology landscape. We are looking for a highly experienced Hybrid Cloud / Infrastructure Specialist with strong expertise across on-premises infrastructure, private cloud, public cloud, and enterprise cloud strategy. This role will focus on assessing the current environment, defining target-state architecture, and providing strategic recommendations aligned with the organization's hybrid cloud vision.<br>This is a business-facing and advisory-focused role rather than a hands-on implementation position. The selected consultant will work closely with senior leadership, infrastructure teams, and key stakeholders to evaluate the existing landscape, define future-state architecture, and establish a strategic roadmap for cloud adoption, workload placement, AI infrastructure, and platform modernization.<br>This opportunity is ideal for senior cloud architects, infrastructure strategists, and hybrid cloud consultants who have successfully led cloud transformation and infrastructure advisory engagements within large enterprises, government organizations, or consulting environments.<br>This is a contract / freelance engagement with an immediate hiring timeline.<br>Key Responsibilities Current State Assessment Assess existing infrastructure, cloud platforms, and hosting environments across on-premises, private cloud, and public cloud ecosystems Review current cloud service offerings, operating models, platforms, and technologies Identify strengths, risks, gaps, and opportunities for improvement aligned with industry best practices Evaluate infrastructure readiness and cloud maturity across the organization<br>Hybrid Cloud Strategy & Architecture Define target-state hybrid cloud architecture and operating model Assess and recommend appropriate public cloud, private cloud, and hybrid cloud solutions Develop a strategic cloud transformation roadmap aligned with business objectives Establish architecture principles, governance frameworks, and cloud adoption guidelines Define workload hosting strategies, scalability models, resiliency approaches, and service design principles Provide recommendations around build-versus-adopt decisions and technology selection.<br>Workload Assessment & Cloud Placement Analyze application and infrastructure workloads across environments Establish workload classification and profiling methodologies Define decision frameworks for workload placement across on-premises, private cloud, and public cloud environments Recommend automation approaches for workload assessment and migration planning.<br>AI Infrastructure Strategy Assess current AI infrastructure capabilities and organizational readiness Define AI infrastructure architecture aligned with hybrid cloud objectives Recommend hosting strategies for AI, machine learning, and data-intensive workloads Develop frameworks for assessing AI workload requirements and optimal deployment locations Provide strategic recommendations for future AI platform adoption and scalability.<br>Stakeholder Engagement & Advisory Engage directly with executive stakeholders, cloud leadership teams, and infrastructure management Facilitate workshops, architecture discussions, and strategic planning sessions Present findings, recommendations, and future-state architecture to senior leadership Produce architecture artifacts, assessment reports, roadmap documents, and executive presentations<br>Required Experience12+ years of experience in Infrastructure Architecture, Cloud Architecture, Enterprise Architecture, or Hybrid Cloud Consulting Proven experience assessing and designing hybrid cloud environments across on-premises, private cloud, and public cloud platforms Strong understanding of enterprise infrastructure, data centers, virtualization, networking, security, and cloud technologies Experience developing cloud strategy, cloud operating models, and cloud transformation roadmaps Strong knowledge of public cloud platforms such as Microsoft Azure, AWS, and Google Cloud Platform (GCP) Experience with private cloud platforms, virtualization technologies, and enterprise infrastructure environments Experience conducting cloud assessments, infrastructure reviews, and architecture advisory engagements Strong stakeholder management and executive communication skills Ability to translate technical concepts into business-focused recommendations Consulting background or experience delivering strategic advisory engagements is highly preferred Government sector experience is highly preferred UAE/GCC experience is a strong advantage Arabic speaking capability is advantageous Immediate or short-notice availability is highly preferred<br>Work Setup• Onsite – Sharjah, UAE• Contract / Freelance Engagement• Immediate Hiring Timeline

General Description Join a leading government entity in Sharjah, UAE that is driving large-scale digital transformation and modernization initiatives across its technology landscape. We are looking for a highly experienced Hybrid Cloud / Infrastructure Specialist with strong expertise across on-premises infrastructure, private cloud, public cloud, and enterprise cloud strategy. This role will focus on assessing the current environment, defining target-state architecture, and providing strategic recommendations aligned with the organization's hybrid cloud vision.<br>This is a business-facing and advisory-focused role rather than a hands-on implementation position. The selected consultant will work closely with senior leadership, infrastructure teams, and key stakeholders to evaluate the existing landscape, define future-state architecture, and establish a strategic roadmap for cloud adoption, workload placement, AI infrastructure, and platform modernization.<br>This opportunity is ideal for senior cloud architects, infrastructure strategists, and hybrid cloud consultants who have successfully led cloud transformation and infrastructure advisory engagements within large enterprises, government organizations, or consulting environments.<br>This is a contract / freelance engagement with an immediate hiring timeline.<br>Key Responsibilities Current State Assessment Assess existing infrastructure, cloud platforms, and hosting environments across on-premises, private cloud, and public cloud ecosystems Review current cloud service offerings, operating models, platforms, and technologies Identify strengths, risks, gaps, and opportunities for improvement aligned with industry best practices Evaluate infrastructure readiness and cloud maturity across the organization<br>Hybrid Cloud Strategy & Architecture Define target-state hybrid cloud architecture and operating model Assess and recommend appropriate public cloud, private cloud, and hybrid cloud solutions Develop a strategic cloud transformation roadmap aligned with business objectives Establish architecture principles, governance frameworks, and cloud adoption guidelines Define workload hosting strategies, scalability models, resiliency approaches, and service design principles Provide recommendations around build-versus-adopt decisions and technology selection.<br>Workload Assessment & Cloud Placement Analyze application and infrastructure workloads across environments Establish workload classification and profiling methodologies Define decision frameworks for workload placement across on-premises, private cloud, and public cloud environments Recommend automation approaches for workload assessment and migration planning.<br>AI Infrastructure Strategy Assess current AI infrastructure capabilities and organizational readiness Define AI infrastructure architecture aligned with hybrid cloud objectives Recommend hosting strategies for AI, machine learning, and data-intensive workloads Develop frameworks for assessing AI workload requirements and optimal deployment locations Provide strategic recommendations for future AI platform adoption and scalability.<br>Stakeholder Engagement & Advisory Engage directly with executive stakeholders, cloud leadership teams, and infrastructure management Facilitate workshops, architecture discussions, and strategic planning sessions Present findings, recommendations, and future-state architecture to senior leadership Produce architecture artifacts, assessment reports, roadmap documents, and executive presentations<br>Required Experience12+ years of experience in Infrastructure Architecture, Cloud Architecture, Enterprise Architecture, or Hybrid Cloud Consulting Proven experience assessing and designing hybrid cloud environments across on-premises, private cloud, and public cloud platforms Strong understanding of enterprise infrastructure, data centers, virtualization, networking, security, and cloud technologies Experience developing cloud strategy, cloud operating models, and cloud transformation roadmaps Strong knowledge of public cloud platforms such as Microsoft Azure, AWS, and Google Cloud Platform (GCP) Experience with private cloud platforms, virtualization technologies, and enterprise infrastructure environments Experience conducting cloud assessments, infrastructure reviews, and architecture advisory engagements Strong stakeholder management and executive communication skills Ability to translate technical concepts into business-focused recommendations Consulting background or experience delivering strategic advisory engagements is highly preferred Government sector experience is highly preferred UAE/GCC experience is a strong advantage Arabic speaking capability is advantageous Immediate or short-notice availability is highly preferred<br>Work Setup• Onsite – Sharjah, UAE• Contract / Freelance Engagement• Immediate Hiring Timeline

Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>We Are BCG X<br><br>We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.<br><br>What You'll Do<br><br>Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions.<br><br>You'll be part of our rapidly growing team who will have a chance to apply data science methods and analytics to real-world business situations across a variety of industries to drive significant business impact. You'll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions.<br><br>Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X. Successful candidates are intellectually curious builders who are biased toward action, creative, and communicative.<br><br>We Are Looking For Dedicated Individuals With a Passion For Data Science, Statistics, Operations Research And Redefining Organizations Into AI Led Innovative Companies. Successful Candidates Possess The Following<br><br> Comfortable in a client-facing role with the ambition to lead teams Likes to distill complex results or processes into simple, clear visualizations Explain sophisticated data science concepts in an understandable manner Love building things and are comfortable working with modern development tools and writing code collaboratively (bonus points if you have a software development or Dev Ops experience) Significant experience applying advanced analytics to business situations and a proven ability to synthesize complex data Deep understanding of modern machine learning techniques and their mathematical underpinnings, and can translate this into business implications for our clients Have strong project management skills<br><br>What You'll Bring<br><br>Requirements<br><br>Currently enrolled in a university master’s or PhD degree program in Computer Research Science, Data Science, Statistics, Operations Research, or related field<br><br>Technologies<br><br>Programming Languages: Python<br><br>#BCGXjob<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>We Are BCG X<br><br>We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.<br><br>What You'll Do<br><br>Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions.<br><br>As a Data Scientist and Senior Data Scientist, you'll be part of our rapidly growing team. You'll have the chance to apply data science methods and analytics to real-world business situations across a variety of industries to drive significant business impact. You'll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions.<br><br>Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X. Successful candidates are intellectually curious builders who are biased toward action, scrappy, and communicative.<br><br>We Are Looking For Talented Individuals With a Passion For Data Science, Statistics, Operations Research And Transforming Organizations Into AI Led Innovative Companies. Successful Candidates Possess The Following<br><br>Comfortable in a client-facing role with the ambition to lead teams Likes to distill complex results or processes into simple, clear visualizations Explain sophisticated data science concepts in an understandable manner Love building things and are comfortable working with modern development tools and writing code collaboratively (bonus points if you have a software development or Dev Ops experience) Significant experience applying advanced analytics to a variety of business situations and a proven ability to synthesize complex data Deep understanding of modern machine learning techniques and their mathematical underpinnings, and can translate this into business implications for our clients Have strong project management skills <br><br>What You'll Bring<br><br>Technologies<br><br>Programming Languages: Python<br><br>#BCGXjob<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>We Are BCG X<br><br>We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.<br><br>What You'll Do<br><br>Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions.<br><br>You'll be part of our rapidly growing team who will have a chance to apply data science methods and analytics to real-world business situations across a variety of industries to drive significant business impact. You'll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions.<br><br>Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X. Successful candidates are intellectually curious builders who are biased toward action, creative, and communicative.<br><br>We Are Looking For Dedicated Individuals With a Passion For Data Science, Statistics, Operations Research And Redefining Organizations Into AI Led Innovative Companies. Successful Candidates Possess The Following<br><br> Comfortable in a client-facing role with the ambition to lead teams Likes to distill complex results or processes into simple, clear visualizations Explain sophisticated data science concepts in an understandable manner Love building things and are comfortable working with modern development tools and writing code collaboratively (bonus points if you have a software development or Dev Ops experience) Significant experience applying advanced analytics to business situations and a proven ability to synthesize complex data Deep understanding of modern machine learning techniques and their mathematical underpinnings, and can translate this into business implications for our clients Have strong project management skills<br><br>What You'll Bring<br><br>Requirements<br><br>Currently enrolled in a university master’s or PhD degree program in Computer Research Science, Data Science, Statistics, Operations Research, or related field<br><br>Technologies<br><br>Programming Languages: Python<br><br>#BCGXjob<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>We Are BCG X<br><br>We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.<br><br>What You'll Do<br><br>Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions.<br><br>As a Data Scientist and Senior Data Scientist, you'll be part of our rapidly growing team. You'll have the chance to apply data science methods and analytics to real-world business situations across a variety of industries to drive significant business impact. You'll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions.<br><br>Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X. Successful candidates are intellectually curious builders who are biased toward action, scrappy, and communicative.<br><br>We Are Looking For Talented Individuals With a Passion For Data Science, Statistics, Operations Research And Transforming Organizations Into AI Led Innovative Companies. Successful Candidates Possess The Following<br><br>Comfortable in a client-facing role with the ambition to lead teams Likes to distill complex results or processes into simple, clear visualizations Explain sophisticated data science concepts in an understandable manner Love building things and are comfortable working with modern development tools and writing code collaboratively (bonus points if you have a software development or Dev Ops experience) Significant experience applying advanced analytics to a variety of business situations and a proven ability to synthesize complex data Deep understanding of modern machine learning techniques and their mathematical underpinnings, and can translate this into business implications for our clients Have strong project management skills <br><br>What You'll Bring<br><br>Technologies<br><br>Programming Languages: Python<br><br>#BCGXjob<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -&nbsp;our people are energized problem solvers that take pride in how the&nbsp;work we do changes the world for the better.</span></p><br><p><span>We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!</span></p><br><p><span>Job Description</span></p><br><p>As a Senior Sales Executive Digital Solutions, Process Industries you will be responsible for building and maintaining relationships with executive and C-suite clients to improve their results through digital transformation, consulting and managed services. This includes internal professional services and related hardware &amp; software products.</p><br><p>You will consult on business objectives related to innovation, strategy, product development, digital transformation, data science, and manufacturing. You will collaborate with leaders and sales/delivery teams to understand clients, industries, competitive landscape, and how to win.</p><br><p>You will also be responsible for driving growth for the digital business with focus on the Process Industries sector.</p><br><p>You will report to the Regional VP, Secure Digital Operations - EMEA working based in Dubai.</p><br>Your Responsibilities:<ul><li>Create and drive a Global Sales Business Development Engine which ensures reliable, steady sources of demand.</li><li>Match opportunities with the LCS Kalypso/CDM Leader &amp; Team.</li><li>Establish Relationships within GSM organization at the account level.</li><li>Develop relationships with Cybersecurity, MES, MoM and Software teams to align and drive campaigns with Sales to present and integrated Rockwell CDM selling approach.</li><li>Build and Grow Individual Commercial Business Development metrics.</li><li>Govern and support coordination of successful delivery of client projects proposed and sold.</li><li>Work across Lifecyle Services, Software &amp; Control, and Intelligent Devices, to share insights that are used to make better Rockwell products and services.</li></ul>The Essentials - You Will Have:<ul><li>5+ years as Consultancy experience in digital transformation within a well-regarded Management Consulting or Professional Services Firm.</li><li>Network of relationships with Senior Client Executives from the following functions: Strategy, Innovation, R&amp;D, Product Engineering, Digital Transformation, Manufacturing Operations.</li><li>Significant Network of relationships with Senior Client Executives from relevant industries (Consumer Goods, Process Industries, Pharma).</li><li>5+ years developing business and serving clients multi-nationally.</li><li>Domain Expertise in 2 or more of the following Technologies: Digital Twin/Digital ID/Modeling &amp; Simulation/Digital Product Creation; Advanced Analytics/AI/Machine Learning; Internet of Things (IoT) – Smart Connected Operations &amp; Smart Connected Products; A/R, V/R, X/R; Product Lifecycle Management; Service Lifecycle Management; Enterprise InformationManagement.</li><li>This position may require you to travel up 50%.</li></ul>The Preferred - You Might Also Have:<ul><li>Any additional languages are an advantage.</li></ul>What We Offer:<p>Our benefits package includes …</p><br><ul><li>On-demand digital course library for professional development.</li><li>Comprehensive mindfulness programs with a premium membership to Calm</li><li>Employee Assistance Program</li><li>Personalized wellbeing programs through our OnTrack program</li></ul><p>... and other local benefits!</p><br><p><i>At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.</i></p><br><p>#LI-Hybrid</p><br><p>#LI-RG1</p><br><p><span>Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Brother International (Gulf) FZE seeks to recruit an <b>IT Specialist – Supervisor</b> to join our team in Dubai/U.A.E. The successful candidate will be responsible for <b>maintaining and supporting</b> established business-critical IT infrastructure, internal applications, data automation workflows, and end-user IT services.</p><p>This role requires a hands-on, proactive individual capable of <b>operating</b> daily business systems while coordinating closely with regional IT teams, local vendors, and following guidelines from corporate headquarters.</p><p><b>Key Responsibilities</b></p><p><b>1. Application &amp; Automation Maintenance</b></p><ul><li><b>Maintain and monitor</b> existing internal applications, custom automation bots, and integration scripts.</li><li>Monitor Python bot environments and SQL-based scheduling systems to ensure daily job stability.</li><li>Provide basic support for internal .NET Web APIs hosted on IIS environments.</li><li>Escalate complex software bugs to external development vendors and track issue resolution.</li></ul><p><b>2. Database, BI &amp; Reporting</b></p><ul><li>Maintain and support Microsoft SQL Server databases used by internal applications and BI systems.</li><li>Troubleshoot daily run errors in existing SSIS integration packages and SSAS analytical cubes.</li><li><b>Update and enhance</b> existing Power BI dashboards (modifying DAX calculations, adding drill-throughs/tooltips as requested by business units).</li><li>Monitor data refresh schedules to ensure reporting accuracy.</li></ul><p><b>3. SAP &amp; Business System Support</b></p><ul><li>Provide first-line SAP support for end-users, assisting with common transaction codes and routine data extraction processes.</li><li>Coordinate directly with SAP partners and regional/headquarter IT teams for advanced troubleshooting or custom development requests.</li></ul><p><b>4. Infrastructure &amp; Support Operations</b></p><ul><li>Administer Windows Server environments including Active Directory, Group Policy, DNS, and DHCP.</li><li><b>Operate and maintain</b> the established Hyper-V virtualization infrastructure and virtual machine lifecycles.</li><li>Monitor daily backup jobs, execute standard patch management processes, and maintain disaster recovery documentation.</li><li>Provide Level 2 / Level 3 technical support for end-users and office systems.</li></ul><p><b>5. Network &amp; Security Operations</b></p><ul><li>Monitor Cisco Meraki environments (MX firewalls, Client VPN) and report anomalies.</li><li>Support secure remote access solutions using Ivanti Connect Secure VPN.</li><li>Deploy security patches in strict alignment with corporate IT security standards and policies.</li></ul><p><b>6. Documentation &amp; Coordination</b></p><ul><li>Maintain up-to-date technical documentation, SOPs, and system runbooks.</li><li>Assist with IT asset management and software/license renewal tracking.</li></ul><p>&nbsp;</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Education &amp; Technical Skills &amp; Experience</b></p><p><b>? Required </b></p><ul><li><b>Experience &amp; Education:</b> Bachelor’s degree in computer science, IT, or a related field, with a minimum of 5 years of hands-on experience in an IT department (multinational experience is highly preferred).</li><li><b>Systems Administration:</b> Strong, proven knowledge of Microsoft Windows Server administration, Active Directory, Group Policy, DNS, and DHCP.</li><li><b>Virtualization:</b> Hands-on experience managing virtualization technologies (specifically Hyper-V lifecycle and backups).</li><li><b>Networking:</b> Experience administering Cisco Meraki networking environments (firewalls, routing, and switching). Formal certification like <b>CCNA</b> (or equivalent) is required.</li><li><b>Core Systems Validation:</b> <b>Microsoft Certification</b> (such as Azure Administrator, MCSA, MCSE, or a modern equivalent) is required to ensure standard infrastructure competency.</li><li><b>Data &amp; Databases:</b> Practical experience working with Microsoft SQL Server (running queries, managing basic agent jobs, and checking databases).</li><li><b>Application Support:</b> Experience supporting IIS-hosted .NET web applications (knowing how to check IIS pools, restart sites, and view logs).</li><li><b>Soft Skills &amp; Logistics:</b> Excellent command of written and spoken English with strong communication skills. Currently be living in Dubai/U.A.E. and ready to join by <b>1/July/2026</b>.</li></ul><p><b>⭐ Nice to Have / Advantage</b></p><ul><li><b>Business Intelligence:</b> Experience supporting Power BI environments and updating dashboards. A <b>Microsoft Power BI / Data Analyst certification</b> is a major plus but shouldn't block a great infrastructure candidate.</li><li><b>Data Engineering Traces:</b> Prior exposure to troubleshooting or maintaining existing SSIS integration packages and SSAS analytical cubes.</li><li><b>ERP Familiarity:</b> Basic familiarity with SAP user support and standard reporting/data extraction workflows (they don't need to be an SAP consultant, just know how to navigate it).</li><li><b>Automation:</b> Knowledge of Python scripting and automation workflows (huge advantage for maintaining your custom bots).</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>JOB OBJECTIVE&nbsp;</strong></span></p><br> <p><span>The main purpose of this position is to develop, coordinate and deliver training and refresher training to Facilities and Cleaning department. Oversee the delivery of the training programs for the Facilities team including housekeeping staff of Dubai Metro.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES&nbsp;</strong></span></p><br> <p><span><span><strong>STRATEGIC&nbsp;</strong></span></span></p><br> <ul> <li><span>Identify current and future training needs for Facilities Department staff in line with operational and competency requirements.</span></li> <li><span>Develop the competency matrix for all job roles within the Facilities Department</span></li> <li><span>Design and implement the initial training and refresher training framework for Senior Soft Services Supervisors, Soft Services Supervisors, Housekeeping Staff, Office Assistants Assistant Accommodation Managers and other outsourced staff.</span></li> <li><span>Draft, review, and continuously improve training and refresher training materials based on operational trends, audit findings, performance gaps, and assessment in line with the Competency Management Procedure.</span></li> <li><span>Support the development of training practices to align with business growth and operational excellence objectives.</span> <ul> <li><span>Effectively coordinating with the Learning and Development Department to ensure training programmes and materials align with operational needs and competency requirements.&nbsp;</span></li> </ul> </li> </ul> <p><span><strong>FINANCIAL</strong></span></p><br> <ul> <li><span>Plan and coordinate training activities efficiently to avoid impact on daily operations and optimize resource utilization.</span></li> <li><span>Coordinate with Learning &amp; Development Department to nominate in-house staff for new training program with no impact on daily operation.</span></li> <li><span>Coordinate with suppliers and manpower service providers to ensure cost‑effective training delivery.</span></li> <li><span>Support value for money training solutions while maintaining compliance with competency and certification requirements.</span></li> </ul> <p><span><strong>&nbsp;S</strong><strong>takeholder / Customer&nbsp;</strong></span></p><br> <ul> <li><span>Closely coordinate with the Learning &amp; Development Department for induction programs, safety procedures, supervisory training, and new training initiatives.</span></li> <li><span>Liaise with manpower service providers to review and verify submitted training calendars.</span></li> <li><span>Coordinate with chemical suppliers, large equipment suppliers, and other service providers to confirm training schedules and delivery.</span></li> <li><span>Arrange, lead, and manage meetings with trainers from manpower service providers and suppliers.</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Prepare training materials, deliver training, and conduct assessments in line with the Competency Management Procedure.</span></li> <li><span>Deliver training to in‑house and outsourced staff, including new joiners, as per the approved training plan. And provide detailed feedback on learner progress and achievement in accordance with operational requirements to Head of Facilities</span></li> <li><span>Deliver refresher training to Soft Services Supervisors as per the frequency stated in the Refresher training plan with no impact on daily operation.</span></li> <li><span>Coordinate with chemical and large equipment suppliers to ensure that refresher training is delivered to Soft Services Supervisor and Housekeeping Staff as per the frequency stipulated in the annual plan</span></li> <li><span>Prepare and manage the training calendar for Soft Services Supervisors in coordination with internal departments and external suppliers.</span></li> <li><span>Monitor and evaluate training delivery by manpower service providers to ensure effectiveness and compliance for initial and refresher training</span></li> <li><span>Plan and coordinate large equipment training for Machine Operators/Team Leaders and manage ongoing competency requirements.</span></li> <li><span>Ensure deep cleaning staff and supervisors are competent to operate Aerial Work Platforms and maintain valid certification as per the regulatory authorities and schedule annual refresher training.</span></li> <li><span>Verify assessment and refresher training records and submit detailed reports to the Senior Soft Services Manager.</span></li> <li><span>Inspect Dubai Metro locations to assess staff competence and identify training needs and submit findings to the Head of Facilities.</span></li> <li><span>Analyse training needs for housekeeping staff and develop on‑the‑job training programs.</span></li> <li><span>Maintain and manage training databases, ensuring all records are properly filed and documentation is complete for audit purposes and future reference</span></li> <li><span>Prepare and provide all required training documentation to manpower service providers and suppliers and ensure accurate and up-to-date training records are consistently maintained</span></li> <li><span>Provide dashboard to Head of Facilities which will show the planned training program against actual on a monthly basis.</span></li> <li><span>Ensure that required training documentation is uploaded on Q-Pulse in a timely manner.</span></li> <li><span>Carry out additional duties as required to support the Facilities and Cleaning Department.</span></li> </ul> <p><span><strong>DIMENSIONS&nbsp;</strong></span></p><br> <ol> <li><span>Dubai Metro Stations, Car Parks, Depots and Trains</span></li> <li><span>Manpower Service Provider training areas</span></li> <li><span>Staff are expected to demonstrate flexibility by working across three shift patterns and responding during emergencies, in line with operational requirements</span></li> </ol> <p><span><strong>KEY COMPETENCIES&nbsp;</strong></span></p><br> <p><span><strong>&nbsp;Technical </strong><strong>Competencies</strong></span></p><br> <ol> <li>Facilities Management knowledge within the hospitality or transport sector</li> <li>Understanding of high-level cleaning, waste management, pest control and soft services</li> <li>Knowledge and expertise in training and instructional methods</li> <li>Creating and delivering training programmes and relevant materials and for Facilities staff</li> <li>Conducting inspections and identifying training gaps</li> <li>Ability to handle large cleaning equipment</li> <li>Risk assessment skills</li> <li>Proficiency in MS Office applications</li> <li>Fluency in spoken and written English</li> <li>Knowledge and expertise in training and instructional methods</li> <li>Ability to utilize presentation tools, computer systems, and software applications</li> <li>Strong planning, presentation, time management, and project management skills</li> </ol> <p><span><strong>Behavioural Competencies</strong></span></p><br> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <p><span>Ideally a degree holder or diploma in Facilities Management, Hospitality</span></p><br> <p><span>Certified Trainer certification&nbsp;</span></p><br> <p>&nbsp;<span>NEBOSH/ISOH certification&nbsp;</span></p><br> <br> <p><span><strong>Experience</strong></span></p><br> <p><span>&nbsp;A minimum of 3 to 5 years’ experience in&nbsp; training within FM and Housekeeping sector.</span></p><br> <br> <p><span><strong>Skills / Training</strong></span></p><br> <p><span>Working knowledge of housekeeping processes and associated activities</span></p><br> <p><span>Ability to deliver training and documentation in clear spoken and written English.</span></p><br> <p><span><span>Knowledge of HSE compliance requitements</span>&nbsp;</span></p><br> <p><span>Project management certification&nbsp;</span></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>JOB OBJECTIVE&nbsp;</strong></span></p><br> <p><span>The main purpose of this position is to develop, coordinate and deliver training and refresher training to Facilities and Cleaning department. Oversee the delivery of the training programs for the Facilities team including housekeeping staff of Dubai Metro.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES&nbsp;</strong></span></p><br> <p><span><span><strong>STRATEGIC&nbsp;</strong></span></span></p><br> <ul> <li><span>Identify current and future training needs for Facilities Department staff in line with operational and competency requirements.</span></li> <li><span>Develop the competency matrix for all job roles within the Facilities Department</span></li> <li><span>Design and implement the initial training and refresher training framework for Senior Soft Services Supervisors, Soft Services Supervisors, Housekeeping Staff, Office Assistants Assistant Accommodation Managers and other outsourced staff.</span></li> <li><span>Draft, review, and continuously improve training and refresher training materials based on operational trends, audit findings, performance gaps, and assessment in line with the Competency Management Procedure.</span></li> <li><span>Support the development of training practices to align with business growth and operational excellence objectives.</span> <ul> <li><span>Effectively coordinating with the Learning and Development Department to ensure training programmes and materials align with operational needs and competency requirements.&nbsp;</span></li> </ul> </li> </ul> <p><span><strong>FINANCIAL</strong></span></p><br> <ul> <li><span>Plan and coordinate training activities efficiently to avoid impact on daily operations and optimize resource utilization.</span></li> <li><span>Coordinate with Learning &amp; Development Department to nominate in-house staff for new training program with no impact on daily operation.</span></li> <li><span>Coordinate with suppliers and manpower service providers to ensure cost‑effective training delivery.</span></li> <li><span>Support value for money training solutions while maintaining compliance with competency and certification requirements.</span></li> </ul> <p><span><strong>&nbsp;S</strong><strong>takeholder / Customer&nbsp;</strong></span></p><br> <ul> <li><span>Closely coordinate with the Learning &amp; Development Department for induction programs, safety procedures, supervisory training, and new training initiatives.</span></li> <li><span>Liaise with manpower service providers to review and verify submitted training calendars.</span></li> <li><span>Coordinate with chemical suppliers, large equipment suppliers, and other service providers to confirm training schedules and delivery.</span></li> <li><span>Arrange, lead, and manage meetings with trainers from manpower service providers and suppliers.</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Prepare training materials, deliver training, and conduct assessments in line with the Competency Management Procedure.</span></li> <li><span>Deliver training to in‑house and outsourced staff, including new joiners, as per the approved training plan. And provide detailed feedback on learner progress and achievement in accordance with operational requirements to Head of Facilities</span></li> <li><span>Deliver refresher training to Soft Services Supervisors as per the frequency stated in the Refresher training plan with no impact on daily operation.</span></li> <li><span>Coordinate with chemical and large equipment suppliers to ensure that refresher training is delivered to Soft Services Supervisor and Housekeeping Staff as per the frequency stipulated in the annual plan</span></li> <li><span>Prepare and manage the training calendar for Soft Services Supervisors in coordination with internal departments and external suppliers.</span></li> <li><span>Monitor and evaluate training delivery by manpower service providers to ensure effectiveness and compliance for initial and refresher training</span></li> <li><span>Plan and coordinate large equipment training for Machine Operators/Team Leaders and manage ongoing competency requirements.</span></li> <li><span>Ensure deep cleaning staff and supervisors are competent to operate Aerial Work Platforms and maintain valid certification as per the regulatory authorities and schedule annual refresher training.</span></li> <li><span>Verify assessment and refresher training records and submit detailed reports to the Senior Soft Services Manager.</span></li> <li><span>Inspect Dubai Metro locations to assess staff competence and identify training needs and submit findings to the Head of Facilities.</span></li> <li><span>Analyse training needs for housekeeping staff and develop on‑the‑job training programs.</span></li> <li><span>Maintain and manage training databases, ensuring all records are properly filed and documentation is complete for audit purposes and future reference</span></li> <li><span>Prepare and provide all required training documentation to manpower service providers and suppliers and ensure accurate and up-to-date training records are consistently maintained</span></li> <li><span>Provide dashboard to Head of Facilities which will show the planned training program against actual on a monthly basis.</span></li> <li><span>Ensure that required training documentation is uploaded on Q-Pulse in a timely manner.</span></li> <li><span>Carry out additional duties as required to support the Facilities and Cleaning Department.</span></li> </ul> <p><span><strong>DIMENSIONS&nbsp;</strong></span></p><br> <ol> <li><span>Dubai Metro Stations, Car Parks, Depots and Trains</span></li> <li><span>Manpower Service Provider training areas</span></li> <li><span>Staff are expected to demonstrate flexibility by working across three shift patterns and responding during emergencies, in line with operational requirements</span></li> </ol> <p><span><strong>KEY COMPETENCIES&nbsp;</strong></span></p><br> <p><span><strong>&nbsp;Technical </strong><strong>Competencies</strong></span></p><br> <ol> <li>Facilities Management knowledge within the hospitality or transport sector</li> <li>Understanding of high-level cleaning, waste management, pest control and soft services</li> <li>Knowledge and expertise in training and instructional methods</li> <li>Creating and delivering training programmes and relevant materials and for Facilities staff</li> <li>Conducting inspections and identifying training gaps</li> <li>Ability to handle large cleaning equipment</li> <li>Risk assessment skills</li> <li>Proficiency in MS Office applications</li> <li>Fluency in spoken and written English</li> <li>Knowledge and expertise in training and instructional methods</li> <li>Ability to utilize presentation tools, computer systems, and software applications</li> <li>Strong planning, presentation, time management, and project management skills</li> </ol> <p><span><strong>Behavioural Competencies</strong></span></p><br> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <p><span>Ideally a degree holder or diploma in Facilities Management, Hospitality</span></p><br> <p><span>Certified Trainer certification&nbsp;</span></p><br> <p>&nbsp;<span>NEBOSH/ISOH certification&nbsp;</span></p><br> <br> <p><span><strong>Experience</strong></span></p><br> <p><span>&nbsp;A minimum of 3 to 5 years’ experience in&nbsp; training within FM and Housekeeping sector.</span></p><br> <br> <p><span><strong>Skills / Training</strong></span></p><br> <p><span>Working knowledge of housekeeping processes and associated activities</span></p><br> <p><span>Ability to deliver training and documentation in clear spoken and written English.</span></p><br> <p><span><span>Knowledge of HSE compliance requitements</span>&nbsp;</span></p><br> <p><span>Project management certification&nbsp;</span></p><br> <br> </div>

Location: Dubai, UAE<br><br>Reports To: Founders / Executive Leadership<br><br>Role Purpose<br><br>The Head of Growth Marketing is a high-impact, revenue-owning leadership role sitting at the intersection of direct-to-consumer (D2C) performance marketing, patient journey optimization, and conversion operations. You are the architect of the end-to-end growth engine, responsible for driving B2C customer/patient acquisition from the first digital ad impression through to a converted, high-value clinic booking.<br><br>As a strategic partner to the Founders, you will operate across all levels of the organization: defining brand growth strategy in the boardroom, managing performance algorithms (Meta, Tik Tok, Google) at the desk, and coaching contact centre teams to ensure every marketing dirham converts into scalable, profitable top-line revenue.<br><br>Key Responsibilities2. D2C Omnichannel Performance Marketing3. Patient Funnel Optimization & Contact Centre Operations The Growth Tech Stack<br><br> Strategic Growth, D2C Unit Economics & Founder Alignment Revenue Accountability: Own the top-line acquisition revenue targets. You maintain full commercial responsibility for the growth funnel and justify all ad spend against realized revenue, unit economics, and margins Growth Strategy & Team Leadership: Translate the Founders' vision into a scalable, data-driven D2C growth strategy. Direct and scale the Growth Marketing and Performance teams, instilling a high-cadence, test-and-learn culture Unit Economics Mastery: Manage marketing budgets with a focus on Blended CAC (Customer Acquisition Cost), LTV (Lifetime Value), ROAS (Return on Ad Spend), and AOV (Average Order Value) Strategic Partnerships: Build consumer-facing partnerships (e.g., corporate wellness programs, lifestyle brands, fitness communities) to diversify acquisition channels beyond paid digital channels Executive Presence: Deliver transparent "State of Growth" reports to the Board and Founders, translating complex channel analytics into clear commercial narratives centered around EBITDA and market share Paid Acquisition Ownership: Lead and execute high-volume performance marketing campaigns across Meta, Google Search/PMax, Tik Tok, Snapchat, and programmatic channels to drive high-intent consumer traffic Creative Testing & CRO Engine: Build a high-velocity creative testing framework (Reels, Tik Tok, UGC, founder/doctor-led content) and optimize landing page conversion rates (CRO) to continually lower acquisition costs Signal & Data Integrity: Implement first-party data strategies, Server-Side Tracking, and Meta Conversions API (CAPI) to protect attribution accuracy in a privacy-first ecosystem Lead Quality & Lead Scoring: Establish automated scoring protocols to prioritize high-intent, high-LTV prospective patients for premium treatment pathways The Bridge to Care: Own the Inbound Lead → Booked Appointment conversion rate. Ensure high-volume marketing leads translate seamlessly into confirmed clinical appointments In-House Contact Centre Leadership: Coach and guide the in-house patient care / contact centre team on D2C conversion strategies, objection handling, and speed-to-lead response workflows Automation & Triple-Touch Workflows: Design automated omni-channel nurture workflows (SMS, Whats App, phone) to maximize appointment show-rates and reduce drop-offs Operational SLA Standards:Speed-to-Lead: Maintain a sub-5-minute response target for new inbound inquiries Answer Rates: Maintain contact centre call answer rates at >95% and Average Speed to Answer (ASA) at Conversion Benchmarks: Drive Lead-to-Booking conversion floors (25%-40% depending on channel) and appointment show-rates (>85%)<br><br>The candidate must be an experienced power user and operator of D2C growth tools:<br><br>Ad Platforms: Meta Ads Manager (CAPI), Google Ads (PMax, Search, You Tube), Tik Tok Ads Manager, Snapchat Ads Analytics & Attribution: GA4, Mixpanel/Amplitude, Triple Whale or similar D2C attribution tools, CRM (Salesforce/Hub Spot) Consumer Lifecycle & Messaging: Klaviyo, Iterable, or similar D2C email/SMS/Whats App marketing automation platforms Telephony / Call Operations: Cloud CCaa S tools (e.g., Genesys, Cloud Talk, Five9) for lead routing and response tracking<br><br>Requirements<br><br>Candidate Profile & Requirements<br><br>Experience<br><br>8-12+ years total marketing experience, with at least 3+ years in a Head of Growth, Head of Performance, or Director-level role Proven Track Record in Pure D2C / B2C Acquisition: Must have hands-on experience driving direct-to-consumer growth (e.g., Healthcare/Health Tech, E-Commerce, D2C Subscription Services, Consumer Fintech, or High-Volume B2C Consumer Apps) Budget Accountability: Demonstrated experience managing multi-million AED/USD annual performance budgets directly tied to top-line consumer revenue targets Funnel & Team Leadership: Experience managing paid performance channels alongside inbound sales/contact centre conversion teams<br><br>The "Growth" Mindset<br><br>D2C Unit-Economics Obsessed: You focus on CAC, ROAS, LTV, and payback periods—not vanity clicks or impressions Founder's Mindset: Highly proactive, commercially sharp, and capable of pivoting strategies quickly in a fast-paced environment Data-Driven & Creative: Skilled at analyzing acquisition data and A/B test results while understanding what creative concepts hook retail consumers<br><br>Key Performance Indicators (KPIs)<br><br>Top-Line D2C Revenue: Direct accountability for revenue growth generated through paid and organic channels Blended CAC vs. LTV Ratio: Maintaining sustainable, profitable unit economics as budgets scale Lead-to-Booked Patient Conversion %: Operational efficiency from ad click to clinic visit Show-Up Rate %: Appointment attendance rate post-booking Partner-Generated Revenue: Commercial contribution from strategic corporate and wellness partnerships

Position Summary:CDhorizon is seeking a skilled and safety-conscious Service Technician – Heavy Earthmoving Equipment to join our specialized service operations in the UAE. This role is exclusively focused on the maintenance, troubleshooting, and repair of heavy earthmoving machinery, including excavators, bulldozers, wheel loaders, motor graders, etc. The successful candidate will perform both workshop-based and field service activities, ensuring maximum equipment uptime through preventive maintenance, rapid fault diagnosis, and strict adherence to safety and quality standards. This position is critical to supporting CDhorizon's customers in the construction, mining, and infrastructure sectors across the UAE.<br>Key Responsibilities:1. Technical Service & Maintenance:• Perform installation, maintenance, troubleshooting, and major repairs on heavy earthmoving equipment, including excavators, bulldozers, wheel loaders, motor graders, articulated dump trucks, and track-type tractors.• Diagnose and resolve complex mechanical, electrical, hydraulic, and powertrain faults using advanced diagnostic tools, schematics, and hands-on inspection.• Carry out preventive maintenance and scheduled servicing to ensure optimal equipment performance, minimize unplanned downtime, and extend component life.• Overhaul, service, and reassemble major components such as engines, transmissions, torque converters, final drives, hydraulic pumps, control valves, cylinders, and undercarriage systems.• Perform welding and fabrication tasks as required for equipment repairs and structural integrity restoration.<br>2. Field Service & Customer Support:• Provide prompt on-site field service support at customer project sites across the UAE, responding to breakdown calls and emergency repair requests to minimize project delays.• Deliver technical guidance to customers, clearly explaining fault findings, repair procedures, and recommended operating practices.• Maintain professional, transparent communication with customers regarding service updates, estimated completion times, and parts availability.<br>3. Inspection & Condition Monitoring:• Conduct pre-delivery inspections (PDI) and statutory inspections to ensure equipment meets safety and regulatory standards before deployment.• Perform thorough condition assessments and wear analysis on undercarriage, bucket, and structural components, recommending corrective actions.• Carry out oil sampling and analysis to detect early signs of component wear and prevent catastrophic failures.<br>4. Documentation & Reporting:• Accurately document all service activities, repairs, and maintenance tasks, including job cards, work orders, PDI sheets, and service reports.• Maintain comprehensive maintenance logs and equipment service histories to support warranty claims, compliance, and asset lifecycle tracking.• Report parts usage and recommend inventory replenishment to ensure workshop readiness.<br>5. Safety & Compliance:• Ensure all work is performed in strict compliance with company policies, operational procedures, and UAE regulatory safety standards, including relevant Dubai Municipality and ADNOC guidelines (as applicable).• Adhere to all Health & Safety regulations, including the correct use of Personal Protective Equipment (PPE) and safe workshop practices.• Ensure equipment is returned to service in a safe, fully operational condition, with all safety systems functional.• Maintain tools, diagnostic equipment, and service vehicles in excellent working order.<br>6. Team Collaboration & Continuous Improvement:• Liaise with supervisors, service coordinators, and parts departments to ensure timely parts availability and efficient job scheduling.• Participate in root cause analysis and technical reviews to identify recurring issues and recommend equipment design or process improvements.• Support training and mentorship of junior technicians where required.• Perform other related tasks assigned by management.<br>Qualifications & Requirements:Education:• Diploma, ITI, or technical certification in Mechanical Engineering, Heavy Equipment Technology, or Automotive Engineering is required.<br>Experience:• Minimum 5–7 years of hands-on experience in servicing, maintenance, and repair of heavy earthmoving equipment (excavators, bulldozers, wheel loaders, graders, dump trucks).• Proven experience with major brands such as Caterpillar, Komatsu, Hitachi, Volvo, Liebherr, or JCB is highly desirable.• Significant experience in engine, transmission, hydraulic, and undercarriage system overhaul and repair.<br>Technical Skills:• Advanced knowledge of mechanical, hydraulic, electrical, and electronic systems in heavy earthmoving equipment.• Ability to read and interpret electrical, mechanical, and hydraulic schematic diagrams.• Proficiency in using diagnostic software (e.g., Caterpillar ET, Komatsu KOMTRAX, or equivalent) and workshop tooling.• Skilled in welding, cutting, and fabrication techniques.• Understanding of undercarriage inspection and wear measurement standards.<br>Core Competencies:• Problem-Solving: Strong analytical and diagnostic skills with a systematic approach to troubleshooting complex equipment faults.• Customer Focus: Professional, service-oriented demeanor with the ability to build trust and maintain strong client relationships.• Communication: Clear verbal and written communication skills in English; Arabic is a plus.• Teamwork: Collaborative mindset, capable of working effectively within a team environment.• Flexibility: Willingness to travel to remote customer sites and work outside standard hours during emergency responses.<br>Additional Requirements:• Valid UAE driving license (mandatory for field service roles).• UAE-based heavy equipment operator licenses or certifications are advantageous.• Physically fit and able to work in workshop and rugged site conditions.• Willingness to undergo company-provided training and certification as required.<br>Working Conditions:• Work Environment: Combination of workshop-based servicing and field assignments at construction, mining, and infrastructure sites across the UAE.• Schedule: May require extended hours, weekend work, or emergency call-outs.• Physical Demands: Ability to stand for prolonged periods, lift and carry heavy components (up to 50 kg with assistance), work in confined spaces, and operate in outdoor conditions varying from high heat to dusty environments.