Operation Manager Jobs - Dubai UAE

Role Description This is a part-time hybrid role for a Power Generation Manager at Owais Capital | أويس المالية, based in Dubai with flexibility to work from home for part of the week. The Power Generation Manager will oversee daily operations of power generation assets, ensuring safe, reliable, and efficient performance. Responsibilities include monitoring plant performance, coordinating maintenance schedules, and implementing operational best practices. The role involves managing vendor and contractor relationships, supporting feasibility assessments for new power projects, and ensuring compliance with regulatory, safety, and environmental standards. The Power Generation Manager will prepare operational reports, support budgeting and cost optimization, and collaborate with internal stakeholders to align power generation activities with broader business objectives.<br>Qualifications<br> Strong expertise in power generation operations, including working knowledge of power plants and associated systems. Proven supervisory skills and team leadership experience in technical or industrial environments. Demonstrated project management capabilities, including planning, execution, and monitoring of power-related projects. Ability to coordinate cross-functional teams and external partners to meet performance, safety, and compliance targets. Bachelor’s degree in Electrical, Mechanical, or Power Engineering, or a related technical field; an advanced degree or relevant certifications (e.g., PMP, power systems) are an advantage. Familiarity with industry standards, HSE regulations, and reliability-centered maintenance practices. Strong analytical and problem-solving skills with the ability to interpret technical data and performance indicators. Effective communication skills in English; Arabic proficiency is an asset. Comfort working in a hybrid model, balancing on-site presence in Dubai with remote collaboration tools.

Role Description This is a part-time hybrid role for a Power Generation Manager at Owais Capital | أويس المالية, based in Dubai with flexibility to work from home for part of the week. The Power Generation Manager will oversee daily operations of power generation assets, ensuring safe, reliable, and efficient performance. Responsibilities include monitoring plant performance, coordinating maintenance schedules, and implementing operational best practices. The role involves managing vendor and contractor relationships, supporting feasibility assessments for new power projects, and ensuring compliance with regulatory, safety, and environmental standards. The Power Generation Manager will prepare operational reports, support budgeting and cost optimization, and collaborate with internal stakeholders to align power generation activities with broader business objectives.<br>Qualifications<br> Strong expertise in power generation operations, including working knowledge of power plants and associated systems. Proven supervisory skills and team leadership experience in technical or industrial environments. Demonstrated project management capabilities, including planning, execution, and monitoring of power-related projects. Ability to coordinate cross-functional teams and external partners to meet performance, safety, and compliance targets. Bachelor’s degree in Electrical, Mechanical, or Power Engineering, or a related technical field; an advanced degree or relevant certifications (e.g., PMP, power systems) are an advantage. Familiarity with industry standards, HSE regulations, and reliability-centered maintenance practices. Strong analytical and problem-solving skills with the ability to interpret technical data and performance indicators. Effective communication skills in English; Arabic proficiency is an asset. Comfort working in a hybrid model, balancing on-site presence in Dubai with remote collaboration tools.

Role Description This is a part-time, remote Store Manager role responsible for overseeing the operational and customer-facing aspects of Ram Pro Construction’s store or inventory function. The Store Manager will manage inventory levels, track materials and supplies, and coordinate with project teams to ensure timely availability of products. This role includes monitoring online or remote sales activity, processing orders, and maintaining accurate records in inventory and point-of-sale systems. The Store Manager will handle customer inquiries, resolve service issues, and support a positive customer experience aligned with company standards. The individual will also implement and monitor procedures that reduce loss, protect company assets, and support compliance with internal policies. Qualifications Strong Store Management skills, including inventory control, order processing, and basic reporting. Customer Satisfaction and Customer Service skills to respond to inquiries, resolve issues, and maintain positive client relationships. Effective Communication skills, both written and verbal, for coordinating with internal teams, suppliers, and customers in a remote setting. Knowledge of Retail Loss Prevention practices to reduce shrinkage, safeguard inventory, and follow company policies. Experience using digital tools such as inventory management systems, spreadsheets, and online communication platforms. Proven organizational skills, attention to detail, and ability to prioritize tasks while working independently. Previous experience in retail, construction supply, or a similar operations role is preferred. High school diploma or equivalent required; additional education or certifications in business, operations, or supply chain are a plus.

Role Description This is a part-time, remote Store Manager role responsible for overseeing the operational and customer-facing aspects of Ram Pro Construction’s store or inventory function. The Store Manager will manage inventory levels, track materials and supplies, and coordinate with project teams to ensure timely availability of products. This role includes monitoring online or remote sales activity, processing orders, and maintaining accurate records in inventory and point-of-sale systems. The Store Manager will handle customer inquiries, resolve service issues, and support a positive customer experience aligned with company standards. The individual will also implement and monitor procedures that reduce loss, protect company assets, and support compliance with internal policies. Qualifications Strong Store Management skills, including inventory control, order processing, and basic reporting. Customer Satisfaction and Customer Service skills to respond to inquiries, resolve issues, and maintain positive client relationships. Effective Communication skills, both written and verbal, for coordinating with internal teams, suppliers, and customers in a remote setting. Knowledge of Retail Loss Prevention practices to reduce shrinkage, safeguard inventory, and follow company policies. Experience using digital tools such as inventory management systems, spreadsheets, and online communication platforms. Proven organizational skills, attention to detail, and ability to prioritize tasks while working independently. Previous experience in retail, construction supply, or a similar operations role is preferred. High school diploma or equivalent required; additional education or certifications in business, operations, or supply chain are a plus.

Relocate to Dubai | Luxury Hospitality Careers | Assistant General Manager | Nightlife | Dubai<br><br>Become the Right Hand of Excellence Join one of Dubai’s leading nightlife destinations and help deliver extraordinary guest experiences while supporting the operational leadership of a world-class venue. Responsibilities Support daily venue operations Lead managers and supervisors Ensure operational excellence Handle VIP guest requests Drive team performance Requirements Luxury hospitality experience Previous operational leadership Excellent communication skills Strong problem-solving abilities Salary AED 22,000–35,000/month + Benefit<br>s

Role: Strategy Manager (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $50 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Management Consultant / Business Strategy Specialist to work on a contract basis. The role involves advising on high-impact business decisions and optimizing operational performance. Candidates will collaborate with cross-functional teams to implement strategic initiatives and drive measurable outcomes.<br>Key Responsibilities:• Develop and execute business strategy frameworks to address complex organizational challenges.• Conduct in-depth market and competitive analysis to identify growth opportunities.• Design and implement process improvements to enhance operational efficiency.• Prepare and present strategic recommendations to senior leadership.• Support client engagements with data-driven insights and actionable solutions.<br>Required Skills & Qualifications:• Experience in business strategy, management consulting, or strategic planning required.• Proficiency in data analysis and financial modeling to support decision-making.• Strong project management skills with the ability to manage multiple deliverables.• Excellent communication skills for conveying complex ideas to diverse stakeholders.• Experience in a relevant industry or functional area is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the technology industry, contributing to the development of scalable solutions that drive long-term growth. The position involves direct engagement with clients to solve critical business problems.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Kinetic is working with a leading Hospitality company who are hiring an Operations Manager to be based in Dubai.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Oversee the daily operations of multiple restaurant locations, ensuring operational excellence and compliance with brand standards. Drive sales growth, profitability and an exceptional guest experience across all assigned restaurants. Manage P&L performance, including labour costs, food costs and overall operational efficiency. Lead, coach and develop Restaurant Managers and their teams to achieve business objectives. Monitor food safety, quality, service standards and compliance with company policies. Analyse operational performance and implement initiatives to improve results. Support local marketing activities and business growth initiatives.<br>To be successful you will need to meet the following:High school diploma or equivalent is required. A Bachelor's degree in Hospitality, Business Administration or a related field is preferred. Minimum 8 years' experience in restaurant operations, including at least 3 years managing multiple restaurant locations. Current or recent experience within the UAE or GCC restaurant industry is required. Previous experience within sports bar, casual dining or similar restaurant operations is preferred. Proven experience managing restaurant P&L, including food cost, labour cost and profitability. Track record of growing sales and improving guest satisfaction (NPS/OSAT) at multiple units. Valid UAE driving license and own vehicle is required. Preference given to candidates who can start immediately or within 30 days.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

About the Role As Operations Manager at Charter Hire, you will lead the end-to-end delivery of our premium travel services across private jets, helicopters, yachts, and luxury vehicles. You’ll ensure that every client experience meets our rigorous standards of safety, efficiency, and discretion.<br><br>Key Responsibilities Oversee daily operational workflows across all service lines, ensuring seamless coordination and on-time execution. Develop and implement operational policies, SOPs, and quality standards. Manage relationships with international partners, operators, and fleet providers. Monitor service performance, resolve escalations, and ensure exceptional client satisfaction. Optimise resource allocation, scheduling, and vendor usage to maintain efficiency and profitability. Ensure compliance with aviation, maritime, ground transport, and safety regulations<br>.<br>Requirements5+ years of operational management experience, ideally in aviation, luxury travel, or transportation. Strong leadership and problem-solving abilities. Excellent communication skills and a commitment to delivering high-end client service. Ability to thrive in a fast-paced, high-demand environmen<br>t.

We are looking for a Finance Manager to join our client in Dubai. This opportunity is with a small Gold & Diamond Trading company seeking a hands-on finance leader. While the title is Finance Manager, the role encompasses many CFO-level responsibilities across financial strategy, reporting, treasury, compliance, and risk management. <br>Salary- Upto AED 15K+ Standard Benefits<br>Key Responsibilities Lead financial strategy, planning, and forecasting to support business growth Oversee risk management, compliance, and regulatory frameworks in high‑value trading operations Manage financial reporting, budgeting, and capital allocation Partner with senior leadership to align financial goals with commercial objectives Ensure robust governance and internal controls across all financial processes<br>Qualifications & Experience Bachelor’s degree in finance, Accounting, or related field; MBA or CPA preferred Minimum 10 years of experience in finance leadership roles Proven expertise in commodities, particularly gold trading Strong commercial acumen with experience in high‑value trading operations In‑depth knowledge of regulatory compliance and risk management Excellent leadership, communication, and stakeholder management skills<br>Please note- only candidates with gold & diamond trading industry will be considered<br>#CFO #Finance Leadership #Financial Strategy #Risk Management #Commodities Trading #Gold Trading #Commodity Sector #High Value Trading #Financial Planning #Corporate Finance #Regulatory Compliance #Business Growth #Commercial Acumen #Leadership Excellence #Strategic Finance #Bilingual Professionals #Global Finance

We are looking for a Finance Manager to join our client in Dubai. This opportunity is with a small Gold & Diamond Trading company seeking a hands-on finance leader. While the title is Finance Manager, the role encompasses many CFO-level responsibilities across financial strategy, reporting, treasury, compliance, and risk management. <br>Salary- Upto AED 15K+ Standard Benefits<br>Key Responsibilities Lead financial strategy, planning, and forecasting to support business growth Oversee risk management, compliance, and regulatory frameworks in high‑value trading operations Manage financial reporting, budgeting, and capital allocation Partner with senior leadership to align financial goals with commercial objectives Ensure robust governance and internal controls across all financial processes<br>Qualifications & Experience Bachelor’s degree in finance, Accounting, or related field; MBA or CPA preferred Minimum 10 years of experience in finance leadership roles Proven expertise in commodities, particularly gold trading Strong commercial acumen with experience in high‑value trading operations In‑depth knowledge of regulatory compliance and risk management Excellent leadership, communication, and stakeholder management skills<br>Please note- only candidates with gold & diamond trading industry will be considered<br>#CFO #Finance Leadership #Financial Strategy #Risk Management #Commodities Trading #Gold Trading #Commodity Sector #High Value Trading #Financial Planning #Corporate Finance #Regulatory Compliance #Business Growth #Commercial Acumen #Leadership Excellence #Strategic Finance #Bilingual Professionals #Global Finance

Online Distribution Manager (E-Commerce) – based on property in East Africa<br>(This is an on-property based role in East Africa. Single status candidates only)<br>We are seeking an experienced and commercially driven Online Distribution Manager (E-Commerce) to oversee and optimize the online distribution strategy for a luxury resort operation in East Africa. This property is part of an established luxury hospitality group with hotels and resorts globally.<br>The successful candidate will be responsible for maximizing online revenue performance, managing OTA relationships, enhancing direct booking strategies, and ensuring seamless coordination between reservations, revenue management, sales, and marketing teams.<br>This role is ideal for a hospitality professional with strong resort e-commerce expertise, analytical capabilities, and a passion for driving digital performance in a luxury resort environment.<br>Key Responsibilities:<br>• Manage and optimize all online distribution channels including OTAs, brand websites, GDS, wholesalers, and third-party platforms• Develop and implement e-commerce strategies to maximize occupancy, ADR, and overall online revenue• Monitor channel performance, rate parity, inventory allocation, and promotional campaigns• Work closely with Revenue Management and Reservations to support pricing and distribution strategies• Analyze market trends, competitor activity, and booking patterns to identify revenue opportunities• Coordinate with Marketing teams to improve digital visibility, online conversions, and direct bookings• Ensure accurate content management across all online channels and booking platforms• Prepare regular performance reports and recommendations for senior management• Support system integrations and connectivity between PMS, CRS, channel managers, and booking engines• Maintain strong relationships with OTA market managers and external distribution partners<br>Candidate Profile:<br>• Previous experience in Online Distribution, E-Commerce, Revenue, or Digital Distribution within luxury resort operations is essential• Background working within resorts internationally. East Africa experience would be highly advantageous• Strong understanding of hospitality commercial operations, online revenue strategies, and guest booking behavior• Hands-on experience with channel management systems, CRS, PMS platforms, booking engines, and reservations systems• Knowledge of OTA optimization, revenue support functions, and digital distribution best practices• Highly organized with strong analytical, communication, and problem-solving skills• Able to thrive in an international, multicultural environment and relocate internationally as required• Results-oriented professional with a proactive and collaborative leadership style<br>We are looking for a motivated hospitality professional with a strong commercial mindset, excellent attention to detail, and a passion for driving online business performance while delivering exceptional resort guest experiences.<br>If you qualify for this position, please send your resume along with a cover letter to Pina Mercuri at pmercuri@renardinternational.com and Yasmin Khambatta at yasmin@renardinternational.com

<p>Position Title: Commercial Property Operations Manager Employment Type: Full Time Salary: up to 30,000 AED inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A prominent UAE real estate group managing a diverse portfolio of premium commercial, residential, and mixed-use properties Job Description: § Lead all operational, leasing, tenant relations, facilities management, and administrative functions for a premium Grade A commercial property within DIFC. § Oversee leasing performance, occupancy management, contractor supervision, maintenance operations, and service delivery standards. § Ensure full compliance with DIFC regulations, UAE Free Zone requirements, property management policies, and operational best practices. § Manage budgets, contracts, procurement activities, stakeholder relationships, and initiatives that enhance tenant satisfaction and asset value.</p><p>Qualifications: § Bachelor's Degree in Business Administration, Real Estate, Property Management, Engineering, or related field with minimum 10 years of experience in Commercial Real Estate, Property Management, Leasing, and Building Operations. § Proven experience managing Grade A commercial towers, office buildings, business centers, or mixed-use developments within DIFC. § Hands-on experience using the DIFC Leasing Portal along with strong knowledge of DIFC regulations, Free Zone operations, and commercial property compliance with experience in handling leasing, tenant management, facilities management, and contractor performance. § Strong financial management experience including budgeting, procurement, contracts, and service charges.</p>

<p>Position Title: Commercial Property Operations Manager Employment Type: Full Time Salary: up to 30,000 AED inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A prominent UAE real estate group managing a diverse portfolio of premium commercial, residential, and mixed-use properties Job Description: § Lead all operational, leasing, tenant relations, facilities management, and administrative functions for a premium Grade A commercial property within DIFC. § Oversee leasing performance, occupancy management, contractor supervision, maintenance operations, and service delivery standards. § Ensure full compliance with DIFC regulations, UAE Free Zone requirements, property management policies, and operational best practices. § Manage budgets, contracts, procurement activities, stakeholder relationships, and initiatives that enhance tenant satisfaction and asset value.</p><p>Qualifications: § Bachelor's Degree in Business Administration, Real Estate, Property Management, Engineering, or related field with minimum 10 years of experience in Commercial Real Estate, Property Management, Leasing, and Building Operations. § Proven experience managing Grade A commercial towers, office buildings, business centers, or mixed-use developments within DIFC. § Hands-on experience using the DIFC Leasing Portal along with strong knowledge of DIFC regulations, Free Zone operations, and commercial property compliance with experience in handling leasing, tenant management, facilities management, and contractor performance. § Strong financial management experience including budgeting, procurement, contracts, and service charges.</p>

Supply Chain Manager Role Description Lead and manage end-to-end supply chain operations, including procurement, inventory management, logistics, warehousing, demand planning, and distribution to ensure efficient, cost-effective, and reliable business operations. Develop and implement supply chain strategies that optimize inventory levels, improve supplier performance, reduce operational costs, and enhance customer satisfaction. Monitor supply chain performance metrics, analyze operational data, and identify opportunities to improve efficiency, productivity, and overall supply chain effectiveness. Collaborate with suppliers, vendors, manufacturing teams, logistics providers, and internal stakeholders to ensure seamless coordination and alignment with business objectives. Manage supply chain risks, ensure regulatory compliance, and drive continuous improvement initiatives that strengthen operational resilience, scalability, and long-term business growth. Qualifications Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Industrial Engineering, Economics, or a related field. Strong leadership, analytical, and problem-solving abilities with exceptional attention to detail. Advanced knowledge of procurement, inventory control, demand forecasting, logistics management, supplier relationship management, and supply chain optimization methodologies. Proficiency in ERP systems, supply chain management software, data analysis tools, and reporting platforms. Excellent communication, negotiation, and stakeholder management skills with the ability to collaborate effectively across internal teams and external partners. Strong organizational and decision-making capabilities with experience managing complex supply chain operations, vendor relationships, budgets, and multiple priorities. Knowledge of Lean operations, risk management, continuous improvement frameworks, global supply chain practices, and regulatory compliance requirements is highly advantageous.

Supply Chain Manager Role Description Lead and manage end-to-end supply chain operations, including procurement, inventory management, logistics, warehousing, demand planning, and distribution to ensure efficient, cost-effective, and reliable business operations. Develop and implement supply chain strategies that optimize inventory levels, improve supplier performance, reduce operational costs, and enhance customer satisfaction. Monitor supply chain performance metrics, analyze operational data, and identify opportunities to improve efficiency, productivity, and overall supply chain effectiveness. Collaborate with suppliers, vendors, manufacturing teams, logistics providers, and internal stakeholders to ensure seamless coordination and alignment with business objectives. Manage supply chain risks, ensure regulatory compliance, and drive continuous improvement initiatives that strengthen operational resilience, scalability, and long-term business growth. Qualifications Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Industrial Engineering, Economics, or a related field. Strong leadership, analytical, and problem-solving abilities with exceptional attention to detail. Advanced knowledge of procurement, inventory control, demand forecasting, logistics management, supplier relationship management, and supply chain optimization methodologies. Proficiency in ERP systems, supply chain management software, data analysis tools, and reporting platforms. Excellent communication, negotiation, and stakeholder management skills with the ability to collaborate effectively across internal teams and external partners. Strong organizational and decision-making capabilities with experience managing complex supply chain operations, vendor relationships, budgets, and multiple priorities. Knowledge of Lean operations, risk management, continuous improvement frameworks, global supply chain practices, and regulatory compliance requirements is highly advantageous.

Technical & Operations Manager Location: Dubai, UAESalary: AED 20,000 – 35,000 per month (DOE) Industry: Critical Infrastructure | Data Centres | Industrial Operations | Digital Infrastructure<br>The Opportunity We are seeking an experienced Technical & Operations Manager to take ownership of the day-to-day operational and technical performance of a large-scale infrastructure facility based in Dubai. This is a hands-on leadership role requiring a blend of technical expertise, operational management, engineering knowledge, supplier management and commercial awareness. The successful candidate will act as a key operational leader, ensuring maximum reliability, uptime, safety and efficiency across the site whilst supporting future growth and infrastructure development. The position would suit individuals from data centres, telecommunications, critical infrastructure, power generation, industrial operations, manufacturing, mining, engineering or similar mission-critical environments.<br>Key Responsibilities Site Operations & Performance Lead the day-to-day operational management of the facility. Ensure safe, efficient and reliable operation of all site infrastructure. Monitor operational performance and KPI reporting. Implement operational best practices and continuous improvement initiatives. Develop and maintain operational procedures and standards. Act as a key point of contact between operational teams, contractors and senior leadership. Technical Infrastructure Management Oversee the performance, maintenance and optimisation of critical infrastructure and technical equipment. Support infrastructure upgrades, expansion projects and capacity planning. Coordinate technical troubleshooting and root-cause analysis activities. Ensure maximum equipment availability and operational uptime. Work closely with engineering teams to identify and resolve operational challenges. Maintenance & Reliability Manage preventive and corrective maintenance programmes. Lead maintenance planning and execution activities. Drive reliability initiatives to minimise downtime and maximise asset performance. Implement maintenance schedules and asset management processes. Monitor equipment performance and identify improvement opportunities. Electrical & Engineering Oversight Support the management of electrical systems and site infrastructure. Coordinate with engineering contractors and technical service providers. Ensure infrastructure operates safely, efficiently and within operational standards. Assist with technical evaluations, upgrades and future expansion projects. Procurement & Supply Chain Management Manage procurement activities relating to technical equipment, infrastructure and operational requirements. Evaluate and select suppliers, manufacturers and service providers. Maintain inventory controls and spare parts management processes. Ensure critical components and materials are available to support uninterrupted operations. Negotiate and manage vendor relationships. Contractor & Vendor Management Oversee third-party contractors and service providers. Monitor supplier performance and service delivery. Ensure compliance with contractual obligations and operational standards. Build and maintain strong relationships with key suppliers and industry partners. Health, Safety & Compliance Promote a strong health, safety and operational compliance culture. Ensure adherence to HSE procedures and operational policies. Support risk assessments, audits and site compliance requirements. Maintain safe working practices across all operational activities. External Site & Supplier Engagement Conduct periodic visits to supplier facilities, contractors and operational sites as required. Evaluate operational practices and identify opportunities for improvement. Support the assessment of new suppliers, infrastructure partners and technical solutions. Experience Required5+ years' experience in technical operations, infrastructure management or facility operations. Proven experience managing mission-critical or industrial environments. Strong understanding of maintenance, reliability and operational performance management. Experience managing contractors, suppliers and procurement activities. Knowledge of electrical systems, facility infrastructure or engineering operations. Strong leadership and people management skills. Experience managing budgets, operational KPIs and continuous improvement initiatives. Excellent problem-solving and decision-making capabilities. Preferred Backgrounds Data Centres Telecommunications Critical Infrastructure Industrial Operations Manufacturing Power Generation Energy Infrastructure Mining Operations Engineering Services Digital Infrastructure Candidate Profile The ideal candidate will be a proactive, hands-on operator who enjoys solving problems, improving operational performance and leading teams in fast-paced technical environments. They will be equally comfortable on-site, managing contractors, engaging suppliers, reviewing infrastructure performance and supporting senior leadership with strategic operational decisions. Package Competitive salary package Dubai-based position Opportunity to join a rapidly growing infrastructure operation Significant autonomy and leadership responsibility Long-term career growth opportunities

Business Development Manager – Steel Structures, Aluminium, Prefab, Modular & Events<br>The Business Development Manager will be responsible for driving new business growth and expanding Albaddad’s market presence across Steel Structures, Aluminium Structures, Prefabricated Buildings, Modular Buildings, Tents, Temporary Structures, Events and Manufacturing Solutions. The role requires a commercially driven and highly proactive professional with a strong hunter mentality, capable of identifying new markets, developing strategic relationships, generating qualified opportunities, and converting prospects into profitable projects. The successful candidate will work closely with the Engineering, Estimation, Design, Production, Projects, Procurement and Operations teams to develop commercially viable solutions and successfully convert opportunities into awarded projects. Key Responsibilities1. Business Development & New Business Acquisition Develop and execute business development strategies to achieve annual revenue and gross margin targets. Identify and secure new business opportunities across UAE and GCC markets. Develop new client accounts and establish long-term commercial relationships. Build and maintain a strong sales pipeline covering short-, medium- and long-term opportunities. Conduct market research to identify emerging sectors, projects, customers and business opportunities. Proactively approach developers, contractors, government entities, event organizers, consultants, EPC companies, industrial companies and other potential clients. Generate new leads through direct prospecting, networking, industry events, referrals, tenders and strategic partnerships. Develop market-entry strategies for new products, services and geographic markets.2. Target Market & Client Development Build strong relationships with decision-makers across:Real Estate Developers Main Contractors EPC Contractors Government & Semi-Government Entities Oil & Gas & Energy Companies Industrial Companies Logistics & Warehousing Companies Event Management Companies Exhibition Organizers Sports & Entertainment Organizations Hospitality & Tourism Companies Retail & Commercial Developers Infrastructure Companies Consultants and Architects Establish relationships with key stakeholders including:CEOsManaging Directors Commercial Directors Procurement Directors Project Directors Construction Managers Engineering Managers Facility Managers Event Directors Procurement Managers Project Managers3. Product & Solution Sales Develop a strong commercial understanding of Albaddad's products and capabilities, including:Steel Structures Structural steel systems PEB / Pre-Engineered Buildings Steel fabrication Warehouses and industrial structures Large-scale steel structures Aluminium Structures Aluminium structures Lightweight structural systems Special-purpose structures Prefab & Modular Buildings Prefabricated buildings Modular buildings Site offices Accommodation units Staff facilities Temporary and semi-permanent buildings Tents & Temporary Structures Event tents Large-span structures Temporary structures Hospitality structures VIP structures Exhibition structures Sports and entertainment structures Events & Special Projects Exhibition structures Event infrastructure Temporary venues Hospitality solutions Customized structures Turnkey event-related structures Manufacturing Solutions Understand Albaddad's manufacturing capabilities and identify opportunities where customized fabrication and production solutions can generate new revenue.4. Project & Opportunity Development Identify projects at an early stage and position Albaddad before tender release. Monitor upcoming projects, tenders, developments and major events. Establish early relationships with developers, consultants and contractors. Review customer requirements and coordinate with Engineering and Estimation teams. Develop project-specific commercial strategies. Coordinate preparation of proposals, quotations and technical-commercial submissions. Lead commercial negotiations with clients. Follow up opportunities through the complete sales cycle until award. Ensure effective handover of awarded projects to the Projects / Operations team.5. Tender & Commercial Development Monitor and identify relevant tenders and RFQs. Evaluate commercial potential and recommend bid/no-bid decisions. Coordinate with Estimation, Engineering and Commercial teams on tender requirements. Develop commercial proposals and value propositions. Negotiate pricing, payment terms, contractual requirements and commercial conditions. Protect company margins while maximizing the probability of winning projects. Maintain accurate records of opportunities, quotations, negotiations and expected awards.6. Strategic Partnerships Identify potential strategic partners, subcontractors, consultants and business alliances. Develop relationships that can create new project opportunities. Explore joint ventures and strategic collaborations where commercially beneficial. Represent Albaddad at industry conferences, exhibitions, trade shows and networking events. Build Albaddad's brand presence within target markets.7. CRM, Pipeline & Reporting Maintain an accurate and up-to-date CRM database. Track leads, opportunities, proposals, negotiations and awarded projects. Provide weekly and monthly sales pipeline reports. Prepare accurate sales forecasts. Track conversion rates, sales cycles and revenue performance. Monitor individual account and project profitability. Maintain a minimum qualified pipeline aligned with annual sales targets.8. Market Intelligence Monitor competitors, market pricing and industry developments. Identify market trends and emerging customer requirements. Analyze competitors' strengths, weaknesses and market positioning. Provide management with recommendations for new products, markets and commercial opportunities. Identify potential gaps in Albaddad's product portfolio and propose new business opportunities.9. Cross-Functional Collaboration Work closely with:Engineering Structural Design Architecture Estimation / Tendering Production Procurement Projects Operations Finance Marketing Quality & HSEto ensure that customer requirements are translated into technically feasible and commercially profitable solutions. Key Performance Indicators (KPIs) The Business Development Manager will be measured primarily on:Annual Revenue Generated Gross Margin / Profitability New Clients Acquired Qualified Sales Pipeline Project Conversion / Win Rate Number and Value of New Opportunities Average Sales Cycle Strategic Accounts Developed Repeat Business & Account Growth Market Expansion Required Qualifications & Experience Bachelor's degree in Business Administration, Engineering, Construction Management, Marketing or a related field.7–12 years of proven Business Development / Sales experience, preferably within construction, engineering, manufacturing, steel structures, prefab, modular buildings, events or related industries. Proven track record of generating significant new business and achieving revenue targets. Strong UAE market experience is highly preferred. GCC market experience is an advantage. Existing relationships with developers, contractors, government entities, EPC companies, industrial clients or event organizations are highly desirable. Experience selling high-value, project-based solutions. Strong understanding of B2B and consultative selling. Experience with tenders, RFQs, proposals and commercial negotiations. Strong knowledge of CRM systems and sales pipeline management. Technical / Commercial Competencies The ideal candidate should demonstrate:Strong understanding of project-based sales. Ability to understand technical products and convert technical capabilities into commercial value. Strong negotiation and closing skills. Excellent financial and commercial awareness. Ability to read and understand project requirements, specifications and scopes. Strong presentation and communication skills. Ability to develop C-Level relationships. Strong networking capabilities. Excellent market intelligence and competitor analysis skills. Ability to manage multiple opportunities simultaneously. Strong forecasting and reporting discipline. Personal Attributes Hunter mentality Results-oriented Highly proactive and self-motivated Strong business acumen Excellent communicator and negotiator Relationship builder Strategic thinker with strong execution capability Commercially aggressive but professional Able to work under pressure and meet ambitious targets Strong ownership and accountability Willingness to travel across UAE and GCCAbility to work effectively with technical and commercial teams Preferred Candidate Profile The ideal candidate is a proven Business Development professional with a strong network in the UAE/GCC construction, industrial, events or infrastructure markets, who can open doors with major organizations and convert relationships into high-value projects. Candidates with experience in Steel Structures, PEB, Aluminium Structures, Prefab, Modular Buildings, Tents, Temporary Structures, Events or Manufacturing will be strongly preferred. The candidate must demonstrate measurable achievements in:New Client Acquisition + Revenue Growth + Pipeline Development + Large Project Closing + Strategic Account Development. Preferred language: Arabic & English

???? We’re Hiring: Call Center Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a customer experience–driven organization committed to delivering exceptional service through efficient, responsive, and high-quality contact center operations. Our teams collaborate across customer service, operations, sales, marketing, training, technology, and executive leadership to ensure seamless communication, strong customer satisfaction, and continuous service improvement.???? The Role We are seeking an experienced Call Center Manager to lead and optimize call center operations, ensuring high service quality, operational efficiency, and customer satisfaction. The ideal candidate will manage teams, improve performance metrics, implement service strategies, and drive continuous improvement across all customer contact channels.???? Key Responsibilities• Develop and implement call center strategies aligned with customer experience goals, service standards, and business objectives• Oversee daily call center operations including inbound, outbound, chat, email, and omni-channel support functions• Manage workforce planning, staffing levels, scheduling, and performance optimization to ensure service level targets are met• Monitor key performance indicators (KPIs) including average handling time, first call resolution, customer satisfaction (CSAT), net promoter score (NPS), service level adherence, and call quality• Lead training, coaching, and development programs for call center agents, supervisors, and team leaders• Analyze call data, customer feedback, and operational reports to identify trends, service gaps, and improvement opportunities• Implement quality assurance programs, call monitoring systems, and performance evaluation frameworks• Collaborate with IT, CRM, operations, sales, and marketing teams to improve customer journey and system efficiency• Handle escalation management, complex customer issues, and service recovery processes• Optimize call center technologies including CRM platforms, telephony systems, IVR systems, and workforce management tools• Ensure compliance with company policies, customer service standards, and data protection regulations• Prepare performance reports, dashboards, and strategic recommendations for senior leadership• Lead, mentor, and develop call center supervisors, team leaders, and customer service representatives while fostering a culture of accountability, empathy, and performance excellence✅ Requirements• Bachelor's degree in Business Administration, Communications, Customer Service Management, Marketing, or a related field• 5+ years of experience in call center management, customer service operations, or contact center leadership roles• 2+ years of experience managing call center teams or multi-channel customer support operations preferred• Strong understanding of call center operations, workforce management, CRM systems, and customer experience strategies• Experience with call center platforms, telephony systems, CRM tools, Microsoft Office Suite, and reporting dashboards• Familiarity with KPI management, quality assurance frameworks, and customer experience methodologies is advantageous• Strong leadership, communication, analytical, and problem-solving skills• Excellent stakeholder management, coaching, and team development abilities• Ability to manage high-volume customer interactions while ensuring quality, efficiency, and customer satisfaction• Ability to work independently in remote or hybrid operational environments???? What We Offer• Competitive compensation package• Professional development and customer experience leadership growth opportunities• Exposure to advanced contact center technologies and customer experience transformation initiatives• Flexible remote / hybrid work environment• Supportive culture focused on service excellence, teamwork, and continuous improvement• Opportunity to lead high-impact customer service operations and shape the customer experience strategy• Clear career progression within customer service, contact center leadership, operations management, and executive functions

???? We’re Hiring: Call Center Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a customer experience–driven organization committed to delivering exceptional service through efficient, responsive, and high-quality contact center operations. Our teams collaborate across customer service, operations, sales, marketing, training, technology, and executive leadership to ensure seamless communication, strong customer satisfaction, and continuous service improvement.???? The Role We are seeking an experienced Call Center Manager to lead and optimize call center operations, ensuring high service quality, operational efficiency, and customer satisfaction. The ideal candidate will manage teams, improve performance metrics, implement service strategies, and drive continuous improvement across all customer contact channels.???? Key Responsibilities• Develop and implement call center strategies aligned with customer experience goals, service standards, and business objectives• Oversee daily call center operations including inbound, outbound, chat, email, and omni-channel support functions• Manage workforce planning, staffing levels, scheduling, and performance optimization to ensure service level targets are met• Monitor key performance indicators (KPIs) including average handling time, first call resolution, customer satisfaction (CSAT), net promoter score (NPS), service level adherence, and call quality• Lead training, coaching, and development programs for call center agents, supervisors, and team leaders• Analyze call data, customer feedback, and operational reports to identify trends, service gaps, and improvement opportunities• Implement quality assurance programs, call monitoring systems, and performance evaluation frameworks• Collaborate with IT, CRM, operations, sales, and marketing teams to improve customer journey and system efficiency• Handle escalation management, complex customer issues, and service recovery processes• Optimize call center technologies including CRM platforms, telephony systems, IVR systems, and workforce management tools• Ensure compliance with company policies, customer service standards, and data protection regulations• Prepare performance reports, dashboards, and strategic recommendations for senior leadership• Lead, mentor, and develop call center supervisors, team leaders, and customer service representatives while fostering a culture of accountability, empathy, and performance excellence✅ Requirements• Bachelor's degree in Business Administration, Communications, Customer Service Management, Marketing, or a related field• 5+ years of experience in call center management, customer service operations, or contact center leadership roles• 2+ years of experience managing call center teams or multi-channel customer support operations preferred• Strong understanding of call center operations, workforce management, CRM systems, and customer experience strategies• Experience with call center platforms, telephony systems, CRM tools, Microsoft Office Suite, and reporting dashboards• Familiarity with KPI management, quality assurance frameworks, and customer experience methodologies is advantageous• Strong leadership, communication, analytical, and problem-solving skills• Excellent stakeholder management, coaching, and team development abilities• Ability to manage high-volume customer interactions while ensuring quality, efficiency, and customer satisfaction• Ability to work independently in remote or hybrid operational environments???? What We Offer• Competitive compensation package• Professional development and customer experience leadership growth opportunities• Exposure to advanced contact center technologies and customer experience transformation initiatives• Flexible remote / hybrid work environment• Supportive culture focused on service excellence, teamwork, and continuous improvement• Opportunity to lead high-impact customer service operations and shape the customer experience strategy• Clear career progression within customer service, contact center leadership, operations management, and executive functions

About the Role<br>For most brands, the journey ends at purchase. For us, that’s where it begins.<br>We sell reliable smartphones and the trusted after-sales services that keep them working. We make device ownership affordable. We are opening our first market, and we are looking for the person who will build the marketing operation on the ground.<br>This is a build, not a handover. No team yet. No playbook. No retail presence. You write all three.<br>What you'll do• Build the launch operation from zero — brand assets, packaging, signage, shop openings, campaigns• Build and run the retail and mobile operator partnerships• Own the budget and the cost per acquisition, measured per unit sold, not estimated• Turn the first opening into a playbook the next twenty run on• Hire and lead the country marketing managers as each new market comes online<br>What you need• 8+ years in marketing, with real commercial ownership — budget, CAC or revenue• Built a marketing operation somewhere where one didn't exist• Worked on the ground in African or comparable emerging consumer markets, not from a regional hub• Retail, distribution and mobile operator partnership experience• Hired and led marketing people in-market, not only managed a central team• Willingness to spend extended periods in the launch market. This is not a remote role.<br>Based in Dubai. Reporting to the CEO. Frequent travel to our launch markets in Africa