Operation Manager Jobs in UAE

<p><strong>Key Responsibilities:</strong></p><p>1. Category Strategy & Planning:</p><ul><li>Develop and implement category strategies aligned with overall business objectives.</li><li>Analyze market trends, customer behavior, and competitive insights to support data-driven decision-making.</li><li>Identify growth opportunities through new product introductions and optimization of existing assortments.</li></ul><p>2. Buying & Vendor Management:</p><ul><li>In cases requiring deeper involvement, participate in vendor negotiations and factory interactions.</li><li>Work closely with suppliers to optimize costs, terms, and product availability.</li><li>Ensure supplier relationships align with quality, compliance, and ethical sourcing standards.</li></ul><p>3. Merchandising & Inventory Management:</p><ul><li>Oversee the merchandising team to ensure effective product placement, visual merchandising, and stock rotation.</li><li>Manage stock levels, demand planning, and replenishment strategies to reduce stock-outs and overstocking.</li><li>Coordinate with supply chain and logistics teams for timely product availability.</li></ul><p>4. Sales & Performance Analysis:</p><ul><li>Track category performance using key metrics such as sales, margins, stock turns, and profitability.</li><li>Generate reports and insights to optimize category performance.</li><li>Adjust pricing, promotions, and assortment strategies based on sales performance and market feedback.</li></ul><p>5. Team Leadership & Coordination:</p><ul><li>Lead a team of merchandisers, ensuring alignment with category goals.</li><li>Provide training and development to enhance team capabilities in merchandising and buying functions.</li><li>Work cross-functionally with marketing, operations, and finance to drive category success.</li></ul><p><strong>Desired Experience:</strong></p><ul><li>6-8 years of experience in category management, buying, or merchandising within the retail industry.</li><li>Strong skills in assortment planning, vendor management, and inventory control.</li><li>Proven ability to analyze data and drive category performance.</li><li>Experience in leading cross-functional collaboration across supply chain, marketing, and operations.</li><li>Bachelor’s degree in Business, Retail, or a related field</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Ensure that all credit related transactions are timely processed as per stipulated standards.&nbsp;</span></span></p><br><ul><li><span>Raising Limit Extensions (post security pack handed over to the customer) till FRS release.&nbsp;</span></li><li><span>Adhoc limit requests for temporary overdraft, Trade transactions, one off transaction, etc</span></li><li><span>Process daily referrals (Smart business, RMWB transactions (trade, referrals, clearing/onus) with relevant approvals&nbsp;</span></li><li><span>Timely Loan disbursements in compliance with approved conditions and bank laid applicable policies</span></li><li><span>Loan Rollovers/ Pre-settlement/ Repayments.</span></li></ul><p><span><span>Intense engagement with clients’ finance managers, CFOs, authorized signatories, other for documentation execution, disbursement, collateral perfection, others</span></span></p><br><p><span><span>Regular account monitoring for exceptions and manage exceptions incl. one off credit requests for smooth client operations.</span></span></p><br><ul><li><p><span>Lodgment of perfected security pack to CRAD DLT and ensuring observations raised are addressed in a timely manner.</span></p><br></li><li><p><span>Document deficiencies remediation within approved timeline</span></p><br></li><li><p><span>WB Reports: Expired Valuation &amp; Insurance Management remediation with minimal cases exceeding approved deferral timeline. Escalation in case of non-submission by clients and. &nbsp;Valid approvals/communications in place for expired items,&nbsp;</span></p><br></li><li><p><span>Daily monitoring of exception reports e.g. Past Due, Excess, others and follow up with the client for timely settlement cc coverage team and timely escalation to BU / Management</span></p><br></li><li><p><span>Early Alert report preparation&nbsp;</span></p><br></li><li><p><span>Liaison with Group Legal on documentation queries / clarification or as required by stakeholders.</span></p><br></li><li><p><span>Prepare report / data as and when required for Central Bank &amp; other auditors.</span></p><br></li></ul><p><span><span>Pricing Check to be undertaken once FRS is released and as required</span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a responsible and energetic <b>Car Rental Agent / Driver</b> to join our team in Dubai.</p><p>This is a combined position involving customer service, vehicle delivery and collection, and daily car rental operations.</p><p><b>Responsibilities</b></p><ul><li>Communicate with customers by phone and in person</li><li>Prepare rental agreements and assist with vehicle handovers</li><li>Deliver and collect rental cars across Dubai</li><li>Explain rental conditions and vehicle features to customers</li><li>Inspect vehicles before and after rentals</li><li>Take photos and document vehicle condition</li><li>Coordinate vehicle washing, servicing and maintenance</li><li>Keep track of vehicle locations and availability</li><li>Assist with parking, Salik, fines and other operational tasks</li><li>Maintain professional and friendly communication with customers</li><li>Keep company vehicles clean and ready for rental</li><li>Assist with other day-to-day car rental operations when required</li></ul><p><b>What We Offer</b></p><ul><li>Full-time employment in Dubai</li><li>Fixed salary</li><li>Stable work in a growing car rental company</li><li>Training provided</li><li>Opportunity to grow within the company</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li>Valid UAE driving licence</li><li>Confident and safe driving skills</li><li>Good English communication skills</li><li>Comfortable communicating with customers</li><li>Basic computer and smartphone skills</li><li>Ability to use WhatsApp, Google Maps and similar applications</li><li>Responsible, punctual and organized</li><li>Willing to drive different types of vehicles</li><li>Flexible with working hours when required</li><li>Previous experience in car rental, hospitality, customer service or delivery is an advantage</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Manage inventory of raw materials (cement, aggregates, admixtures, water), optimizing stock levels to prevent shortages and minimize waste.</li><li>Oversee daily plant operations, ensuring efficient production and timely delivery of ready-mix concrete batches according to project specifications.</li><li>Implement and enforce stringent quality control measures for all incoming materials and outgoing concrete products, adhering to industry standards and customer requirements.</li><li>Lead, mentor, and develop a team of plant operators, batchers, and maintenance personnel, fostering a culture of safety, productivity, and continuous improvement.</li><li>Ensure strict adherence to all environmental, health, and safety regulations, conducting regular audits and implementing corrective actions to maintain a safe working environment.</li><li>Develop and manage the plant's operational budget, controlling costs related to labor, materials, energy, and maintenance while maximizing profitability.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven expertise in ready-mix concrete production, quality control principles, and batching systems.</li><li>Strong understanding of aggregate properties, cementitious materials, admixtures, and their impact on concrete performance.</li><li>Certification as an ACI Concrete Field Testing Technician or equivalent is highly desirable.</li><li>Proficiency in using batching software and general computer skills, including MS Office Suite for reporting and analysis.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>New customer acquisition is the life blood of any business and ensuring the right customer mix are key to the continued success of the business. The unit will need to drive acquisition and balance growth to deliver overall business goals. Incumbent’s focus should be equally devoted to the creation of programs and campaigns targeting acquisition of new customers and to build the book from the existing customers.</span></p><br><p><span><strong><u>Responsibilities:</u></strong></span></p><br><ul><li><p><span>Scout es and identify potential opportunities.</span></p><br></li><li><p><span>Create streamlined process for campaign management.&nbsp;</span></p><br></li><li><p><span>Ensure all sales channels / segments are fully updated on all campaigns.</span></p><br></li><li><p><span>Develop sales kit and collaterals as well as brochures detailing product / campaign benefits.</span></p><br></li><li><p><span>Regular contact with all internal and external stakeholders to ensure that business goals are met.</span></p><br></li><li><p><span>Review funded and non-funded accounts across the new bookings and take remedial measures.</span></p><br></li><li><p><span>Review balance growth and take remedial measures from time to time.</span></p><br></li><li><p><span>Effectively manage all complaints raised by customers through various channels&nbsp;</span></p><br></li><li><p><span>Develop clear SLA with GCE team and have periodic reviews to monitor progress.</span></p><br></li><li><p><span>Establish a clear resolution /escalation matrix.</span></p><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>To accelerate profitable growth by converting revenue strategy into actionable market execution - clear value propositions, product positioning, sales tools, pricing communication, training, launch readiness, and market insight - so commercial teams can sell the right products to the right customers with greater consistency, speed, and conversion.</p><br><br>Job Description <br><ul> <li>Rationalize the full product portfolio to eliminate overlapping, improve clarity, and strengthen commercial focus.</li> <li>Develop product value propositions, GTM messaging, and commercial standards for key offerings.</li> <li>Build product tools, sales enablement frameworks, and structured playbooks for country teams.</li> <li>Build structured market analysis, customer behavior insights, and strategic recommendations for commercial teams.</li> <li>Translate product and pricing strategy into market-facing value propositions, sales narratives, customer segment plays, and proposition sheets for express, e-commerce, cross-border, returns, and value-added offerings.</li> <li>Build and maintain commercial playbooks that define target segments, use cases, qualification criteria, offer positioning, objection handling, and escalation paths.</li> <li>Convert market and customer insight into commercial actions, such as vertical campaigns, cross-sell motions, retention programs, and market-specific GTM adjustments.</li> <li>Create dashboards and reporting packs that help country and regional commercial teams understand funnel quality, performance by segment, performance by lanes, campaign effectiveness, and execution gaps.</li> <li>Drive sales capability building through onboarding modules, refresher training, talk tracks, certification paths, and structured feedback loops from the field.</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in business, Marketing, Economics, Statistics, Supply Chain, or a related field.</li> <li>+7 Years of experience in commercial excellence, sales enablement, product marketing, GTM, business development, commercial strategy, or market intelligence, preferably in express, parcel, logistics, cross-border e-commerce, or B2B services.</li> <li>Preferably 2 - 4 years leading cross-functional commercial projects such as product launches, segment campaigns, sales-tool deployment, or process standardization.</li> <li>Familiarity with CRM and commercial systems, ideally including pipeline reporting, content management, pricing communication, and sales performance tracking.</li> <li>Deep understanding of express and forwarding solutions, trade lanes, and logistics market dynamics.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Resilience<br>Commercial Acumen<br>Coaching<br>Communication Skills<br>Decision Making<br>Influencing Skills<br>Leadership Skills<br>Change Management<br>Negotiation Skills<br>Problem Solving<br>Analytical Thinking<br>Market Analysis<br>Results Driven <br>Product Design<br> </div>

Role: Scientific & Laboratory Operations Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $50 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Scientific & Laboratory Operations Specialist to work on a contract basis. The role involves managing laboratory operations, ensuring compliance with protocols, and supporting experimental workflows.<br>Key Responsibilities:• Oversee daily laboratory operations, including equipment maintenance and inventory tracking.• Ensure adherence to safety protocols and regulatory standards in all experimental procedures.• Coordinate with cross-functional teams to align laboratory activities with project timelines.• Document and analyze experimental results to identify trends and optimize processes.• Maintain accurate records of laboratory activities and generate reports for stakeholders.<br>Required Skills & Qualifications:• Experience in laboratory operations management is required.• Proficiency in maintaining and calibrating laboratory equipment is necessary.• Knowledge of safety protocols and regulatory compliance is essential.• Strong analytical skills to interpret experimental data are needed.• Ability to document processes and generate clear reports is required.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Biotechnology Research industry, contributing to advancements in scientific research. The position supports critical laboratory functions that drive innovation in the field.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Company Description MEP Group (Mohammadi Electric Wire’s & Multi Products) is a long-established manufacturer of electrical accessories and cables, founded in 1974 in the BSCIC Industrial Estate, Barisal, Bangladesh. The company has grown steadily since commercial production began in 1976, becoming a leading producer of switches, sockets, holders, ballasts, regulators, energy bulbs, PVC pipes, and related electrical products. In response to rising demand, MEP Cables Unit-2 was established in 1999 to focus on a wide range of cables, including AAC, ACSR, domestic, control, telecommunication, submersible, and LT/HT cables with PVC/XLPE insulation up to 11 k V. The company’s products are widely approved and used by major government, semi-government, autonomous, and private organizations throughout Bangladesh. Quality, reliability, and adherence to relevant testing standards are central to MEP Group’s operations, supported by modern machinery and qualified technical professionals.<br>Role Description The Owner role at MEP Group is a full-time, on-site position based in Dhaka, Bangladesh, responsible for overall strategic leadership and business direction. The Owner oversees production operations, ensures product quality and compliance with industry standards, and guides investment in technology and equipment to maintain competitive manufacturing capabilities. Day-to-day responsibilities include supervising senior management, reviewing financial performance, managing key stakeholder and client relationships, and making decisions on expansion, product lines, and market positioning. The role also involves setting organizational goals, approving major contracts and budgets, and ensuring that safety, regulatory, and ethical standards are upheld across all facilities. The Owner works closely with engineering, quality assurance, sales, and administrative teams to align operations with long-term growth and sustainability objectives.<br>Qualifications<br> Strong leadership, strategic planning, and decision-making skills to guide a manufacturing organization and its executive team. Experience in electrical manufacturing, engineering, or industrial operations, with knowledge of cables, electrical accessories, and related standards. Financial management skills, including budgeting, cost control, investment planning, and interpretation of financial reports. Business development, negotiation, and stakeholder management skills for working with government agencies, large clients, and partners. Familiarity with quality assurance practices, regulatory compliance, and safety standards in industrial and electrical manufacturing environments. Excellent communication and interpersonal skills, with the ability to build and maintain high-performing teams. Bachelor’s or Master’s degree in Business, Engineering, or a related field; significant management or ownership experience in manufacturing is highly beneficial. Ability to work on-site in Dhaka, Bangladesh and regularly coordinate with production units and external stakeholders.

<p>JOB SUMMARY The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations. DUTIES & RESPONSIBILITIES Order Processing & Fulfilment • Review customer purchase orders for accuracy, completeness, and pricing. • Verify stock availability in ERP before order confirmation. • Prepare invoices, delivery notes, and upload documents to customer ERP portals. • Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals. • Coordinate with warehouse for order picking, packing, and dispatch. Delivery & Transport Coordination • Assign deliveries to drivers based on route optimization and load capacity. • Track delivery progress and update customers and sales teams on status. • Resolve issues related to partial deliveries, delays, or returned goods. Customer Service & Issue Resolution • Respond to customer inquiries professionally and provide timely updates. • Coordinate with sales representatives to resolve product or delivery-related issues. • Maintain strong relationships with customers through effective communication. Financial & Documentation Oversight • Submit invoices to customers, ensuring VAT and commercial terms compliance. • Collect and reconcile payments (cash/cheques) where applicable. • Ensure accurate scanning, filing, and sequential record keeping of all documents. • Support financial reconciliation by coordinating with Finance. Product Service & Support • Support Sr. Operations Executive in dispenser/diffuser installation and servicing. • Deliver samples and consumables as requested, maintaining accurate records. • Assist in equipment retrieval, replacement, and disposal. Compliance & Reporting • Follow ERP procedures strictly, avoiding manual corrections. • Submit weekly and monthly reports on order processing, delivery status, and collections. • Ensure compliance with health, safety, and regulatory requirements. General • Provide support to the Operations Supervisor in managing day-to-day operations. • Assist and mentor Junior Operations Executives in document handling and ERP entries. • Perform additional duties as assigned by line management.</p><p>Academic Qualifications • Minimum: High School Diploma or equivalent. • Preferred: Diploma/Certificate in Business Administration, Supply Chain & Logistics, Office Management, Accounting, or Finance Years of Experience • 2–3 years in operations, logistics, or distribution roles. • Experience with customer-facing coordination preferred. Nature of Experience • FMCG/trading company environment. • Hands-on experience in ERP systems (e.g., SAP, Oracle, MS Dynamics). • Exposure to distribution and order fulfilment processes. • Coordination with sales, warehouse, and logistics teams. Other Skills / requirement • Strong communication skills (English required; Arabic an advantage). • Proficiency in MS Office and ERP data entry. • Strong organizational and multitasking skills. • Basic problem-solving and decision-making abilities. • Ability to work flexible hours, including weekends/holidays if required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>To lead and manage all Health, Safety, Food Safety, Hygiene and QHSE activities across the central kitchen and catering operations, ensuring compliance with Dubai Municipality requirements, UAE regulations, HACCP, ISO 22000 and applicable occupational health &amp; safety standards.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Develop, implement and maintain the company's QHSE and Food Safety Management Systems.</li><li>Ensure compliance with Dubai Municipality food-safety regulations, UAE legislation and company standards.</li><li>Implement and continuously monitor HACCP, GMP and GHP procedures.</li><li>Conduct regular inspections of production areas, kitchens, cold rooms, dry stores, dispatch areas and staff facilities.</li><li>Monitor critical food-safety controls including cooking, cooling, reheating, storage temperatures and cold-chain management.</li><li>Conduct risk assessments and implement corrective and preventive actions.</li><li>Investigate accidents, incidents, near misses and food-safety non-conformities.</li><li>Conduct internal QHSE, hygiene and food-safety audits and coordinate external/regulatory audits.</li><li>Maintain documentation, inspection reports, CAPA records, training records and compliance registers.</li><li>Manage pest-control, cleaning, sanitation, waste-management and hygiene programmes.</li><li>Ensure food handlers comply with personal hygiene, PPE, medical fitness and safe-working requirements.</li><li>Develop and deliver regular food safety, hygiene and occupational safety training for kitchen and catering employees.</li><li>Work closely with Production, Operations, Procurement, HR and Maintenance teams to identify and mitigate risks.</li><li>Lead emergency preparedness, fire-safety awareness and incident-response procedures.</li><li>Monitor supplier compliance and food/raw-material safety requirements.</li><li>Track QHSE KPIs and prepare periodic reports for senior management.</li><li>Drive continuous improvement and develop a strong food-safety and safety culture across the organization.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li><ul><li>Ideally 7–10 years total experience.</li><li>Minimum 5 years relevant QHSE/Food Safety experience.</li><li>Strong UAE/Dubai experience in:<ul><li>Central kitchens</li><li>Large-scale catering</li><li>Food manufacturing</li><li>Hotels/restaurants with high-volume production</li><li>Institutional/industrial catering</li></ul></li><li>At least 3-5 years in a managerial/supervisory position.</li><li>Strong experience dealing with Dubai Municipality inspections and audits.</li></ul></li> </ul> <br> <br><br> </div>

Senior Account Director???? Location: United Arab Emirates (UAE) ???? Work Arrangement: Hybrid / Remote (where applicable) ???? Employment Type: Full-time ???? Experience Level: Senior / Leadership About the Role We are looking for an experienced, commercially driven, and strategic Senior Account Director to lead key client relationships, drive account growth, and oversee high-value business accounts in the UAE. The successful candidate will be responsible for developing strategic client relationships, leading account plans, identifying commercial opportunities, and coordinating cross-functional teams to deliver strong client outcomes and sustainable revenue growth. Key Responsibilities Lead and manage a portfolio of strategic and high-value client accounts. Build and maintain trusted relationships with senior client stakeholders and decision-makers. Act as a senior point of contact for key customers and strategic accounts. Develop and execute comprehensive account strategies and growth plans. Understand client business objectives, challenges, priorities, and market requirements. Identify opportunities for revenue growth, upselling, cross-selling, and account expansion. Own account revenue, profitability, pipeline, and commercial performance. Develop accurate account forecasts and maintain reliable CRM information. Lead strategic account reviews, business reviews, and executive client meetings. Prepare and present account plans, proposals, commercial presentations, and business cases. Lead contract negotiations, renewals, pricing discussions, and commercial agreements where required. Manage complex client requirements and high-level escalations. Coordinate Sales, Operations, Finance, Product, Marketing, Customer Success, and other internal teams. Ensure delivery teams understand customer expectations and commercial commitments. Monitor account health, customer satisfaction, retention, and service performance. Develop and implement customer-retention and account-development strategies. Identify emerging customer needs and translate them into new business opportunities. Monitor UAE, GCC, industry, and competitor developments relevant to strategic accounts. Support major tenders, proposals, partnerships, and business-development initiatives. Build strong executive-level relationships with key customers and strategic partners. Review commercial performance and recommend actions to improve account profitability. Work closely with Finance on billing, revenue, profitability, and commercial matters. Provide regular account-performance updates and strategic recommendations to senior management. Mentor and support Account Managers and Account Executives. Contribute to sales strategy, market development, and broader commercial planning. Maintain accurate and confidential customer and commercial information. Perform other strategic account-management responsibilities assigned by management. What We're Looking For Strong strategic account-management and commercial leadership experience. Excellent relationship-building and executive stakeholder-management skills. Strong understanding of B2B sales, account growth, and customer-retention strategies. Proven ability to manage complex and high-value customer relationships. Excellent negotiation, presentation, and communication skills. Strong commercial and financial awareness. Ability to identify and convert account-growth opportunities. Strong analytical and business-planning abilities. Excellent problem-solving and decision-making skills. Ability to influence and coordinate cross-functional teams. Strong CRM, forecasting, reporting, and presentation skills. Ability to manage multiple strategic accounts and priorities. Proactive, accountable, and results-oriented working style. Strong written and verbal English communication skills. Arabic language skills are an advantage. UAE / GCC market experience is highly desirable. Qualifications & Experience Bachelor's degree or equivalent qualification in Business Administration, Marketing, Sales, Commerce, Management, Communications, or a related field. Typically 7+ years of experience in Account Management, Key Account Management, Sales, Client Services, Customer Success, or a related commercial function. Previous experience managing strategic, enterprise, or high-value accounts is strongly preferred. Proven track record of revenue growth, client retention, upselling, cross-selling, or account expansion. Experience working with senior executives and key decision-makers is highly desirable. Strong experience in commercial negotiations, contract renewals, and account planning. Experience managing complex B2B sales cycles is an advantage. UAE / GCC client and market experience is highly desirable. Experience with CRM platforms such as Salesforce, Hub Spot, Microsoft Dynamics, or similar is preferred. Experience mentoring or leading Account Managers is beneficial. Experience managing regional or multinational clients is an advantage. What We Offer Senior Account Director opportunity in the UAEHybrid / Remote working arrangement where applicable Competitive senior-level compensation package Opportunity to manage strategic and high-value client accounts Direct exposure to senior customers and commercial decision-makers Supportive and professional working environment Training and professional development opportunities Opportunity to lead account-growth and business-development initiatives Exposure to UAE and GCC markets Cross-functional exposure across Sales, Finance, Operations, Product, and Customer Success Career development opportunities within Account Management, Sales, and Commercial Leadership How to Apply Interested candidates are invited to submit their CV, including their strategic account-management experience, client portfolio, revenue responsibility, account-growth achievements, customer-retention results, commercial negotiations, CRM experience, leadership experience, UAE / GCC market exposure, and measurable business results. Candidates are encouraged to highlight experience in enterprise account management, strategic client relationships, revenue growth, account expansion, contract negotiations, customer retention, business development, and executive stakeholder management. We welcome applications from Senior Account Directors, Account Directors, Strategic Account Directors, Enterprise Account Directors, Key Account Directors, Senior Key Account Managers, and senior commercial professionals with a proven track record of managing and growing strategic customer relationships.

<p>Operations Supervisor</p> <p>A reputable company is seeking a responsible Operations Supervisor to oversee daily activities, coordinate team members, and ensure smooth workplace operations. Freshers are welcome to apply.</p> <p>Responsibilities</p> <p>Supervise daily operational activities<br /> Assign and monitor team tasks<br /> Ensure workplace procedures are followed<br /> Prepare daily reports and maintain records<br /> Coordinate with different departments to support operations</p> <p>Benefits</p> <p>Visa provided as per UAE Labor Law<br /> Medical insurance<br /> Career growth opportunities</p> <p>Location: Dubai, UAE<br /> Job Type: Full-Time</p> <p>Apply Now</p> <p>Email: Kratilink1990@gmail.com</p> <p>Only shortlisted candidates will be contacted.</p>

<p>Finance Operations Clerk</p> <p>A reputable financial services company is seeking an organized Finance Operations Clerk to support financial documentation, maintain records, and assist with daily finance operations. Freshers are welcome to apply.</p> <p>Responsibilities</p> <p>Maintain and update financial records<br /> Assist with document preparation and filing<br /> Support daily finance operations<br /> Process and organize financial information<br /> Coordinate with internal departments</p> <p>Benefits</p> <p>Visa provided as per UAE Labor Law<br /> Medical insurance<br /> Career growth opportunities</p> <p>Location: Dubai, UAE<br /> Job Type: Full-Time</p> <p>Apply Now</p> <p>Email: +971 52 557 7101</p> <p>Only shortlisted candidates will be contacted.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Who We Are</b></p><br><br><br><p>At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.</p><br><br><br><p><b>Our Global Reach</b></p><br><br><br><p>JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.</p><br><br><br><p>Learn more about who we are and what we do: <span><u>https://www.jingdonglogistics.com/</u></span></p><br><br><br><p><b>What We Offer</b></p><br><br><br><p>Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.</p><br><br><br><p><b>About The Team</b></p><br><br><br><p>You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.</p><br><br><br><br><br>Key Responsibilities<ul><li>Own the labour planning strategy across all UAE warehouse operations, ensuring optimal deployment of manpower to meet operational demand while minimizing cost.</li><li>Develop and continuously enhance AI-driven labour planning tools to optimize workforce allocation, scheduling, productivity, and operational performance.</li><li>Design and maintain manpower planning models capable of managing complex warehouse operations consisting of 30+ operational roles and multiple cross-training requirements.</li><li>Analyse operational performance to identify bottlenecks, capacity constraints, labour waste, idle hours, and productivity improvement opportunities.</li><li>Develop strategies to balance labour capacity across multiple warehouse locations while maintaining service levels and minimizing overtime and operational cost.</li><li>Create forecasting models based on business demand, seasonality, order profiles, and operational trends to support accurate workforce planning.</li><li>Establish labour standards and productivity benchmarks, ensuring manpower plans are aligned with operational targets and customer requirements.</li><li>Develop dashboards, reporting tools, and real-time decision-support models that provide visibility into labour utilisation, productivity, capacity, and operational performance.</li><li>Lead continuous improvement initiatives focused on labour optimisation, process efficiency, cost reduction, and operational excellence using Lean methodologies.</li><li>Partner closely with Operations, Finance, HR, and Engineering teams to develop long-term workforce strategies, hiring plans, and operational improvement roadmaps.</li><li>Lead strategic projects focused on automation, AI adoption, and digital transformation of workforce planning processes.</li><li>Provide regular insights and recommendations to senior leadership through data analysis, scenario modelling, and business case development to support strategic decision-making.</li></ul><br><p><b>Job Requirements:</b></p><br><br><ul><li>Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Research, Engineering, Computer Science, Business Analytics, Business, or a related field; Master’s degree is a plus.</li><li>5–8+ years of experience in workforce planning, warehouse operations, industrial engineering, operations excellence, or supply chain strategy within logistics, e-commerce, or contract logistics environments.</li><li>Proven experience developing and implementing labour planning strategies for complex warehouse operations, including multi-site workforce allocation and productivity optimization.</li><li>Demonstrated experience planning manpower across multiple facilities while balancing operational demand, labour cost, service levels, and productivity.</li><li>Strong understanding of warehouse operations, including inbound, outbound, inventory management, replenishment, value-added services, and fulfilment processes.</li><li>Proven experience managing complex labour structures involving multiple operational roles, cross-training requirements, certification levels, and workforce flexibility.</li><li>Strong knowledge of Lean principles and continuous improvement methodologies (Green Belt or above preferred), with experience in waste elimination, bottleneck analysis, process optimization, capacity balancing, and productivity improvement.</li><li>Demonstrated ability to identify operational bottlenecks, labour inefficiencies, idle capacity, and waste hours through data-driven analysis and implement sustainable improvement initiatives.</li><li>Experience developing labour standards, forecasting models, staffing algorithms, and manpower planning frameworks to support operational decision-making.</li><li>Proven experience leveraging Artificial Intelligence (AI), advanced analytics, or machine learning to improve workforce planning, forecasting, scheduling, or operational decision-making.</li><li>Strong capability in developing analytical and decision-support tools using Python, SQL, Power BI, Microsoft Excel (advanced modelling), VBA, or similar technologies.</li><li>Excellent analytical and problem-solving skills with the ability to structure complex operational challenges and translate data into practical, scalable solutions.</li><li>Strong understanding of capacity planning, scenario modelling, simulation techniques, and workforce optimization methodologies.</li><li>Experience working with operational KPIs including productivity (UPPH), labour utilisation, throughput, cost per unit, SLA adherence, and operational efficiency.</li><li>Proven project and program management experience, with the ability to lead multiple cross-functional initiatives simultaneously.</li><li>Excellent stakeholder management and collaboration skills, with experience partnering across Operations, Finance, HR, Engineering, Commercial, and Technology teams.</li><li>Strong communication and presentation skills, with the ability to present complex analysis and influence senior leadership.</li><li>Fluent in English (required); proficiency in Chinese is a strong advantage.</li><li>Comfortable working in a fast-paced, high-growth environment with a high degree of ownership and accountability.</li></ul><br><p><b>Nice-to-Have Qualifications</b></p><br><br><ul><li>Experience developing AI-powered workforce planning, scheduling, or labour optimisation solutions.</li><li>Experience with Operations Research techniques such as linear programming, optimisation algorithms, or simulation modelling.</li><li>Experience with Warehouse Management Systems (WMS), Labour Management Systems (LMS), warehouse automation, or robotics.</li><li>Experience within e-commerce, third-party logistics (3PL), or high-volume fulfilment operations.</li><li>Experience managing workforce planning across multiple countries or regions.</li><li>Lean Six Sigma Black Belt certification.</li><li>Familiarity with Generative AI technologies and their application within warehouse operations, process automation, and decision support.</li></ul><br><p><i>At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.</i></p><br><br><br><p><b>Ready to apply?</b></p><br><br><br><p>Take the next step in your career, apply now and explore the opportunities we have to offer.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>We are British Schools Overseas (BSO) accredited gaining Outstanding judgements in all standards, allowing us to offer the NQT, QTS and iPGCE programmes to our teachers through the TES Institute. GEMS Founders School, Abu Dhabi is truly unique and anyone who comes to work here has a wonderful opportunity to leave their mark. In line with our school vision, you will have the opportunity to Grow, Achieve and in everything you do at GFA</span></p> Skills <p>Successful candidates will need to:</p> <p><span><span>§<span>&nbsp; </span></span></span><span>The Data Lead needs to be a team player, service oriented and eager to learn;&nbsp;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>He/she need to have logical and analytical thinking skills and possess excellent ICT skills, including a good working knowledge of Microsoft Office;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>He/she must be excellent in communication skills – verbal and written; should be able to prioritise, effectively plan and have good organisational skills.</span></p> <p><b><span>Co-ordination within various departments:</span></b></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Co-ordinate with SENCo to ensure all SEN and IEP information is accurate and up to date;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Co-ordinate with the medical teams to ensure that all relevant medical data is available to all staff within a secure environment;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Co-ordinate and liaise with Examination Officer for internal examinations;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Co-ordinate with Operations department to support the student dispersal process;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Co-ordinate with the leader in charge of Data and Assessment to ensure the correct data collection procedures and reporting processes are in place on SIMS.</span></p> <p><b><span>Data input and management:</span></b></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Liaise with the Leaders responsible for the timetable, Heads of Year and Heads of Subject Areas to create class lists for the coming academic year;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Input data accurately and efficiently into Assessment Management systems, and transferring all school data from Microsoft Excel;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Write, design and produce reports illustrating general trends in school data.</span></p> <p><b><span>MIS updating:</span></b></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Input data where necessary into all of the MIS modules;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Adding Students and teachers onto the MIS system /set up new user accounts and logins.</span></p> <p><b><span>Staff and Parent Support:</span></b></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Production of class lists, medical, dietary and attendance reports and ensure they are updated on a regular basis.</span></p> <p><b><span>Impart Training;</span></b></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Deliver training to identify teaching and administrative staff within selected packages and with a particular focus on SIMS;</span></p> <p><span><span>§<span>&nbsp; </span></span></span><span>Deliver training on assessment data and how to record it.</span></p> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>

<p>Operations & Sales Coordinator Location: Dubai, UAE Department: Region EMEA – Local Operations Industry: Road Transport | Trucking | Container Logistics | Port Operations About the Role We are looking for an experienced Operations & Sales Coordinator with a strong background in road trucking and container transportation. This role is ideal for candidates who have worked with transport/trucking companies managing heavy truck operations, container movements, port logistics, and domestic road freight, while also supporting sales by maximizing fleet utilization. Please note: This is NOT a general logistics role. We are specifically seeking candidates with experience in road trucking operations and container transportation. Key Responsibilities • Coordinate daily road trucking operations and ensure smooth transportation of containers across the UAE. • Plan and optimize truck schedules to maximize fleet utilization. • Coordinate with drivers, carriers, subcontractors, workshops, and port operators. • Monitor container movements between ports, warehouses, and customer locations. • Act as the primary point of contact for customers regarding transport operations. • Resolve operational issues and ensure agreed KPIs and SLAs are achieved. • Prepare operational and performance reports. • Maintain excellent customer service while ensuring timely deliveries. Sales Responsibilities • Generate business by utilizing available truck capacity for domestic transportation jobs. • Develop relationships with freight forwarders, shipping lines, import/export companies, and transport customers. • Identify new business opportunities within the UAE road transport market. • Negotiate transport rates and service agreements. • Support revenue growth by maximizing truck utilization and reducing empty return trips.</p><p>• Bachelor's Degree in Business, Supply Chain, Logistics, or a related field. • Minimum 3–5 years of UAE experience in a Road Transport/Trucking company (Mandatory). • Hands-on experience managing heavy truck operations and container transportation. • Experience coordinating port operations and container movements. • Proven sales experience in generating domestic trucking business and utilizing excess fleet capacity. • Strong understanding of UAE road transport operations and container logistics. • Excellent communication and customer service skills. • Experience using transport management systems, GPS tracking, or fleet management software. • UAE Driving License is mandatory. • Fluency in English is required. Hindi and Urdu are highly preferred. Preferred Background Candidates with experience from companies such as: • DP World Logistics • Tristar Group • GAC Logistics • Emirates Transport (Trucking Division) • RSA Global (Road Transport) • Noatum Logistics • Al Masaood Logistics • Al Naboodah Logistics • Bin Hafeez General Transport • Al Faris Group • Al Marwan Heavy Transport • Ghantoot Transport • Important We are only considering candidates with experience in road trucking, container transport, and port operations. General logistics, courier, warehouse, bus, van, bike delivery, passenger transport, or 3-ton pickup experience will not be considered.</p>

<p>Operations & Sales Coordinator Location: Dubai, UAE Department: Region EMEA – Local Operations Industry: Road Transport | Trucking | Container Logistics | Port Operations About the Role We are looking for an experienced Operations & Sales Coordinator with a strong background in road trucking and container transportation. This role is ideal for candidates who have worked with transport/trucking companies managing heavy truck operations, container movements, port logistics, and domestic road freight, while also supporting sales by maximizing fleet utilization. Please note: This is NOT a general logistics role. We are specifically seeking candidates with experience in road trucking operations and container transportation. Key Responsibilities • Coordinate daily road trucking operations and ensure smooth transportation of containers across the UAE. • Plan and optimize truck schedules to maximize fleet utilization. • Coordinate with drivers, carriers, subcontractors, workshops, and port operators. • Monitor container movements between ports, warehouses, and customer locations. • Act as the primary point of contact for customers regarding transport operations. • Resolve operational issues and ensure agreed KPIs and SLAs are achieved. • Prepare operational and performance reports. • Maintain excellent customer service while ensuring timely deliveries. Sales Responsibilities • Generate business by utilizing available truck capacity for domestic transportation jobs. • Develop relationships with freight forwarders, shipping lines, import/export companies, and transport customers. • Identify new business opportunities within the UAE road transport market. • Negotiate transport rates and service agreements. • Support revenue growth by maximizing truck utilization and reducing empty return trips.</p><p>• Bachelor's Degree in Business, Supply Chain, Logistics, or a related field. • Minimum 3–5 years of UAE experience in a Road Transport/Trucking company (Mandatory). • Hands-on experience managing heavy truck operations and container transportation. • Experience coordinating port operations and container movements. • Proven sales experience in generating domestic trucking business and utilizing excess fleet capacity. • Strong understanding of UAE road transport operations and container logistics. • Excellent communication and customer service skills. • Experience using transport management systems, GPS tracking, or fleet management software. • UAE Driving License is mandatory. • Fluency in English is required. Hindi and Urdu are highly preferred. Preferred Background Candidates with experience from companies such as: • DP World Logistics • Tristar Group • GAC Logistics • Emirates Transport (Trucking Division) • RSA Global (Road Transport) • Noatum Logistics • Al Masaood Logistics • Al Naboodah Logistics • Bin Hafeez General Transport • Al Faris Group • Al Marwan Heavy Transport • Ghantoot Transport • Important We are only considering candidates with experience in road trucking, container transport, and port operations. General logistics, courier, warehouse, bus, van, bike delivery, passenger transport, or 3-ton pickup experience will not be considered.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title:</b></p><br>Shipping Operations Executive<p><b>Contract Type:</b></p><br><p><b><b>Time Type:</b></b></p><br><p><b>Job Description:</b></p><br><p><b>Summary of Company</b></p><br><p>Clearlake Shipping, a subsidiary of Gunvor Group, is one of the largest charterers of tanker vessels in the world and an operator of tankers, LPG and LNG carriers. With a highly motivated and experienced team of freight traders and operators throughout the world, Clearlake Shipping covers chartering needs for the Group and the market. Since 2003, Clearlake Shipping has operated a high-quality fleet of tankers, LPG and LNG carriers on both a spot and time-charter basis to accommodate Gunvor’s growing needs for safe ocean transportation across all major routes, in addition to third-party business. Clearlake Shipping’s activities include chartering an average of 1,500 vessels annually across crude oil, products, chemicals, LPG, LNG, freight hedging (FFA), operations, claims handling and ship/terminal safety consultations.</p><br><p><b>Overview of Role</b></p><br><p>The position reports directly to the Regional Head of Operations of Clearlake Shipping and is located in the Dubai office. The operator will work closely with the Chartering/Freight department, Cargo Operations, traders, legal, claims, controls and technical stakeholders to provide day-to-day operational support for Dirty Petroleum Products, Clean Petroleum Products, LPG/LNG shipping activities across time-chartered, spot-chartered and third-party employment voyages.</p><br><p><b>Main Responsibilities</b></p><br><ul><li><p>Manage pre-fixture and post-fixture commercial operations on MR, LR1, LR2, Aframax, VLCC, LPG/LNG carriers, including spot and time-charter voyages.</p><br></li><li><p>Handle all pre-fixture related matters to clear nominated vessels for proposed voyages, including port/terminal restrictions, ship-shore compatibility, vessel screening and voyage-specific operational requirements.</p><br></li><li><p>Prepare and issue voyage instructions, stowage requirements and operational guidance to masters, owners, agents, terminals and internal stakeholders.</p><br></li><li><p>Support Chartering and Trading on Tankers, LPG/LNG operational feasibility, including cargo handling requirements, terminal compatibility, tank preparation, cool-down/gassing-up considerations, heel management, boil-off/fuel-gas mode considerations where applicable, and cargo contamination risk.</p><br></li><li><p>Monitor vessel movements, weather routing, speed and consumption; review performance and prepare claims against owners where applicable.</p><br></li><li><p>Optimize cargo stowage, bunkering, route planning and port turnaround to protect voyage economics and support safe operations.</p><br></li><li><p>Appoint port agents and relevant service providers; manage port cost, disbursement accounts and timely funding.</p><br></li><li><p>Manage LOIs in a timely manner, including coordination for authorized signature and onward transmission to relevant counterparties.</p><br></li><li><p>Coordinate non-commercial operations including bunkering, deslopping, STS support where applicable, towage, mooring and other voyage-related services.</p><br></li><li><p>Ensure all shipping activities comply with international and local regulations, including safety, security, environmental and terminal requirements.</p><br></li><li><p>Timely appointment of armed guards for transiting High Risk Areas and confirmation that relevant insurance cover is in place for applicable voyages.</p><br></li><li><p>Liaise with owners regarding oil major approvals, SIRE status and vessel acceptability for trading at all times.</p><br></li><li><p>Liaise closely with traders, trading operators, legal, claims, controls, technical teams, ship owners, shipbrokers, port agents and terminals to ensure smooth voyage execution.</p><br></li><li><p>Maintain accurate Operational System / IMOS data and update voyage P&amp;L in a timely manner to provide reliable information to freight traders and management.</p><br></li><li><p>Work closely with the Controls team for hire payments, off-hires, deliveries, redeliveries, freight invoicing and final hire reconciliation.</p><br></li><li><p>Ensure that operational records are maintained in line with legal, fiscal and internal documentation requirements.</p><br></li><li><p>Provide required documents for interim port calculations and claims, including speed-up, slow-steaming, waiting time, heating/purging costs, charterers’ expenses and other voyage-related recoveries.</p><br></li><li><p>Act as a reliable point of contact for routine internal and external inquiries; escalate operational, financial, legal, compliance or reputational risks promptly.</p><br></li><li><p>Handle disputes, shortages, incidents and operational disruptions independently, escalating matters requiring additional mitigation.</p><br></li><li><p>Support the development of shipping strategies, process improvements and operational controls that improve efficiency, reduce cost and strengthen risk management.</p><br></li><li><p>Any other ad-hoc tasks as assigned by supervisor.</p><br></li></ul><p><b>Candidate’s Profile</b></p><br><p>The individual should have the following experience:</p><br><ul><li><p>Diploma in Maritime, Shipping, Logistics or a relevant qualification.</p><br></li><li><p>Minimum 8 years of work experience in Shipping Operations, preferably within a commodity trading house; strong candidates from ship owners, ship managers or gas-carrier operators may also be considered.</p><br></li><li><p>Demonstrable Tankers and/or LPG/LNG shipping operations experience, with exposure to gas carrier voyage management, gas carrier charter parties, terminal operations and cargo handling requirements.</p><br></li><li><p>Experience supporting traders/charterers in a fast-paced trading environment, with strong commercial awareness and understanding of voyage economics.</p><br></li><li><p>Knowledge of international, national and local shipping regulations, including safety, security, environmental and terminal compliance requirements.</p><br></li><li><p>Strong understanding of pre-fixture and post-fixture operations, voyage instructions, port agency management, LOIs, hire/freight processes, off-hire, claims and dispute resolution.</p><br></li><li><p>Familiarity with IMOS or comparable shipping systems, with disciplined data management and P&amp;L awareness.</p><br></li><li><p>Ability to work independently under pressure, manage multiple voyages across time zones and make sound operational decisions with minimum supervision.</p><br></li><li><p>Strong communication, negotiation and stakeholder-management skills.</p><br></li><li><p>Self-motivated, structured, results driven and a strong team player.</p><br></li></ul><p><b>Preferred Experience / Advantageous Skills</b></p><br><ul><li><p>Prior experience with a leading energy or commodity trading house handling Tankers and/or LPG/LNG shipping operations.</p><br></li><li><p>Exposure to gas-carrier technical interfaces, including ship-shore compatibility, terminal vetting, cargo custody transfer, heel/fuel-gas considerations and voyage-specific operational constraints.</p><br></li><li><p>Experience with STS operations, Panama/Suez Canal transits, gas-carrier bunkering and claims under voyage/time-charter parties.</p><br></li><li><p>Sailing experience on Tankers, or shore-based technical exposure to LPG/LNG carriers, would be advantageous but is not mandatory.</p><br></li></ul><p><span>If you think the open position you see is right for you, we encourage you to apply!</span></p><br><p><br><b><i>Our people make all the difference in our success.</i></b></p><br> </div>

<p><strong>Strategic Business Development</strong></p><ul><li><p><strong>Drive revenue growth through the promotion and commercialization of ADNOC HSE Training programs and specialized third-party training solutions.</strong></p></li><li><p><strong>Identify, evaluate, and capitalize on new business opportunities across the oil & gas, construction, manufacturing, logistics, and industrial sectors.</strong></p></li><li><p><strong>Develop and execute market penetration strategies to expand the organization's corporate client portfolio.</strong></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Corporate Relationship Management</strong></p><ul><li><p><strong>Establish and maintain strategic relationships with key decision-makers, including HSE Directors, HR Leaders, Learning & Development Managers, and Procurement Professionals.</strong></p></li><li><p><strong>Position the organization as a preferred training partner through consultative engagement and value-driven solutions.</strong></p></li><li><p><strong>Cultivate long-term partnerships that generate recurring business and sustainable revenue streams.</strong></p></li></ul><p><strong>Sales Leadership & Revenue Generation</strong></p><ul><li><p><strong>Lead the end-to-end business development cycle, from prospecting and client acquisition to proposal submission, contract negotiation, and account management.</strong></p></li><li><p><strong>Prepare compelling commercial proposals, training solutions, and competitive quotations tailored to client requirements.</strong></p></li><li><p><strong>Consistently achieve and exceed monthly, quarterly, and annual revenue targets.</strong></p></li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li><p>Partner closely with training, operations, and client service teams to ensure seamless project delivery and exceptional client satisfaction.</p></li><li><p>Monitor market trends, industry developments, and competitor activities to identify emerging opportunities and maintain a competitive advantage.</p></li></ul><p><strong>Pipeline & Performance Management</strong></p><ul><li><p>Maintain a robust sales pipeline and accurate forecasting through CRM systems and performance reporting tools.</p></li><li><p>Track key performance indicators and provide strategic recommendations to senior management.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>&nbsp;<strong>Job Purpose</strong></span></p><br><ul><li><p><span>Lead, and continuously optimize the enterprise application support service desk, integrating service request fulfilment, incident management, vendor performance, and user education into a unified support framework that ensures smooth business operations, minimal disruptions, and measurable improvements in application service delivery across RTA.</span></p><br></li></ul><p><span><strong>Roles and Responsibilities:</strong></span></p><br><p><span><strong>Strategy</strong></span></p><br><ul><li><p><span>Define and govern the application support service framework, integrating RTA’s sourcing strategy, risk controls, and service desk operations into a cohesive governance model.</span></p><br></li><li><p><span>Contribute to RTA’s digital roadmap by analyzing support performance trends, licensing needs, and demand forecasts to recommend service improvements and optimize costs.</span></p><br></li><li><p><span>Develop and manage the annual application support budget, forecasting license renewals, staffing, infrastructure upgrades, and vendor contracts.</span></p><br></li><li><p><span><strong>Operations</strong></span></p><br></li><li><p><span>Establish and manage the central service desk for RTA application support, ensuring incident and request handling aligns with SLA and operational KPIs.</span></p><br></li><li><p><span>Oversee supplier support performance, ensuring fulfilment of contractual obligations and implementing improvement strategies in case of underperformance.</span></p><br></li><li><p><span>Manage configuration items (CIs), version control, and related documentation to ensure accuracy, traceability, and alignment with enterprise architecture standards.</span></p><br></li><li><p><span>Coordinate service upgrades, minor customizations, and license deployments, ensuring successful implementation and minimal user disruption.</span></p><br></li><li><p><span>Maintain the support services catalogue, supervise daily staff scheduling, and monitor compliance with defined operational procedures</span></p><br></li><li><p><span><strong>Product/Process Improvement</strong></span></p><br></li><li><p><span>Lead service improvement planning through structured RCA, user surveys, KPI analytics, and periodic risk assessments.</span></p><br></li><li><p><span>Oversee delivery of user training, FAQs, and application usage guides to increase adoption and reduce ticket volumes.</span></p><br></li><li><p><span>Standardize and maintain a comprehensive knowledge base and process documentation system to support efficiency, scalability, and onboarding.</span></p><br></li><li><p><span>Govern application asset usage, track licensing compliance, and ensure optimal resource utilization across RTA sectors.</span></p><br></li></ul> <p><span><strong>Job Qualifications &amp; Requirements</strong></span></p><br><ul><li><p><span><strong>Education:&nbsp;</strong>Bachelor’s degree/master’s degree in engineering or information system</span></p><br></li><li><p><span><strong>Experience:&nbsp;</strong>9+ years in case of master’s degree (11+years in case of bachelor’s degree) in related field</span></p><br></li></ul> </div>