Operation Specialist Jobs - Abu Dhabi UAE

<p>Applying candidate must hold Min 5yrs work experience within Land Freight operation managing local transporter for GCC cross-border trucking, must hold a strong network with excellent negotiation and communication skills.</p><p>- Expertly manage land freight transport and cross-border operations. - Ensure strict adherence to GCC border control, customs documentation, and regulations. - Oversee commercial vehicles, equipment, and drivers across all locations. - Collaborate with border agents, clearing agents, and customs authorities to resolve issues efficiently. - Manage third-party transporters from job planning to delivery completion. - Verify the legality of documentation, licenses, and insurance for all fleets. - Negotiate competitive transport rates with vendors. - Monitor service quality to meet contractual Service Level Agreements (SLAs). - Coordinate with the Finance department for petty cash and driver payments. - Support business development initiatives and operational projects.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 010/001/517<br><strong>Industry:</strong> Industrial Manufacturing / Supply Chain<br><br>Our client is seeking a proactive, results-oriented, and highly organized <strong>Assistant Operations Manager</strong> to support the Operations Manager in managing day-to-day operational activities. The role is ideal for professionals looking to accelerate their career in operations management within a dynamic industrial and supply chain environment.<br>The successful candidate will play a key role in <strong>workforce planning, operational coordination, reporting, performance monitoring, and process improvement initiatives</strong>, while ensuring effective collaboration across warehouse, logistics, production, and commercial teams.<br>This Assistant Operations Manager Job in Dubai provides excellent exposure to operational leadership, offering opportunities to contribute to business performance, resource optimization, and continuous improvement programs.<br><br><ul><li>Assist in manpower planning, workforce allocation, and resource utilization.</li><li>Monitor workforce productivity and operational efficiency.</li><li>Support shift scheduling, workforce deployment, and attendance tracking.</li><li>Coordinate temporary staffing requirements based on operational demands.</li><li>Assist in overtime planning and productivity analysis.</li><li>Maintain operational records, reports, and documentation.</li><li>Monitor attendance, leave management, and workforce deployment records.</li><li>Prepare daily, weekly, and monthly operational performance reports.</li><li>Support the development and implementation of operational procedures and work instructions.</li><li>Develop dashboards and KPI reports for management review.</li><li>Coordinate activities between warehouse, production, logistics, procurement, and commercial teams.</li><li>Monitor progress against production, inventory, and dispatch plans.</li><li>Follow up on operational issues and facilitate timely resolution.</li><li>Track and report the status of action items arising from operational meetings.</li><li>Ensure smooth communication between all operational stakeholders.</li><li>Monitor operational KPIs and productivity metrics.</li><li>Analyze performance trends and identify areas for improvement.</li><li>Support the implementation of <strong>Lean, Kaizen, and operational excellence initiatives</strong>.</li><li>Participate in productivity enhancement and cost optimization projects.</li><li>Assist in identifying and eliminating operational bottlenecks.</li><li>Ensure compliance with company policies, operational procedures, and regulatory requirements.</li><li>Support <strong>Health, Safety, Environment (HSE), and Quality Management initiatives</strong>.</li><li>Maintain accurate records for audits, inspections, and compliance reviews.</li><li>Ensure data integrity and accuracy in operational reporting.</li><li>Participate in continuous improvement and transformation initiatives.</li><li>Support automation, digitalization, and ERP-related projects.</li><li>Coordinate cross-functional projects aimed at improving operational efficiency.</li><li>Contribute to process standardization and best practice implementation.</li></ul><br><br><ul><li>Bachelor's Degree in <strong>Mechanical Engineering, Industrial Engineering, Operations Management, Supply Chain Management, Business Administration, or Production Engineering</strong>.</li><li><strong>2–5 years of relevant experience</strong> in operations, warehouse management, logistics, manufacturing, or supply chain functions.</li><li>Experience in <strong>industrial, manufacturing, steel, metals, building materials, or distribution businesses</strong> is preferred.</li><li>Prior experience supporting operational leadership teams will be an advantage.</li><li>Strong knowledge of <strong>Resource Planning &amp; Capacity Management</strong>.</li><li>Experience in Workforce Management.</li><li>Strong Operational Reporting &amp; Dashboard Preparation skills.</li><li>Advanced <strong>MS Excel &amp; Data Analysis</strong> skills.</li><li>Experience in KPI Monitoring &amp; Performance Tracking.</li><li>Knowledge of Process Improvement Methodologies.</li><li>Knowledge of <strong>ERP systems, with SAP or Dynamics 365 preferred</strong>.</li><li>Good understanding of Inventory &amp; Warehouse Operations.</li><li>Strong leadership and coordination skills.</li><li>Excellent planning and organizational abilities.</li><li>Proactive and solution-oriented mindset.</li><li>Strong ownership and accountability.</li><li>Effective communication and stakeholder management skills.</li><li>Strong analytical thinking and problem-solving capability.</li><li>Ability to perform under pressure in a fast-paced operational environment.</li><li>Team player with a continuous improvement mindset.</li><li>Candidates with experience in <strong>Metals &amp; Steel, Manufacturing &amp; Industrial Processing, Building Materials, Logistics &amp; Distribution, Supply Chain Operations, Warehousing &amp; Inventory Management, Engineering Products, or Industrial Trading Organizations</strong> will be highly preferred.</li></ul><br><br><ul><li>Effective manpower utilization and workforce productivity.</li><li>Timely execution of production and dispatch plans.</li><li>Improvement in operational efficiency and resource optimization.</li><li>Reduction in operational bottlenecks and process delays.</li><li>Accuracy and timeliness of operational reports and dashboards.</li><li>Successful implementation of continuous improvement initiatives.</li><li>Compliance with HSE, quality, and company operational standards.</li><li>Strong cross-functional coordination and stakeholder satisfaction.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

Experience: 7 to 12 years Location: Abu Dhabi<br>Job Summary:We are seeking an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Consultant to lead the implementation, configuration, and support of enterprise ERP solutions. The ideal candidate will have strong techno-functional expertise, enabling them to translate business requirements into scalable Dynamics 365 F&O solutions while collaborating with business stakeholders, technical teams, and project leadership.<br>Key Responsibilities:* Gather and analyze business requirements and conduct fit-gap analysis.* Configure and implement Microsoft Dynamics 365 Finance & Operations modules.* Prepare functional and technical design documentation (BRDs, FDDs, TDDs).* Support integrations with Microsoft Azure, Power Platform, REST APIs, HRMS, Banking, and third-party systems.* Manage data migration, reporting, workflows, security, and system configuration.* Coordinate testing activities, including SIT, UAT, and production deployments.* Provide post-go-live support, troubleshoot issues, and perform root cause analysis.* Collaborate with cross-functional teams to deliver high-quality ERP solutions.<br>Required Skills and Qualifications:* 7–12+ years of ERP implementation experience.* Minimum 5 years of hands-on Microsoft Dynamics 365 Finance & Operations experience.* Proven experience delivering multiple end-to-end D365 F&O implementations.* Experience with ERP migration, integrations, data migration, and production support.* Strong understanding of Finance, Supply Chain, and ERP business processes.* Excellent communication, stakeholder management, and problem-solving skills. Functional* Finance (GL, AP, AR, Cash & Bank, Fixed Assets, Budgeting)* Supply Chain Management* Procurement & Inventory Management* Project Operations* Human Resources* Financial Reporting & Electronic Reporting (ER) Technical* Microsoft Dynamics 365 Finance & Operations* X++, Visual Studio, Azure Dev Ops* Lifecycle Services (LCS)* Data Management Framework (DMF)* OData, REST APIs, Business Events* SSRS, SQL Server* Power Platform (Power Apps, Power Automate, Power BI)* Azure Integration Services* Microsoft Entra ID, Share Point Online, Microsoft Teams<br>Preferred Certifications:* Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310)* Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)* Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)* Microsoft Certified: Power Platform Solution Architect Expert (PL-600)* Microsoft Certified: Azure Fundamentals (AZ-900)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The ideal candidate should be well versed with Shipping documentation process. He/She should have fair knowledge on Dubai customs and other operational related matters. If having knowledge on working in MIRSAL the customs portal will be added advantage. Should be able to handle the operations right from documentation till delivery of the cargo.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>3-4 year of experience in Freight Forwarding Industy. Should be well versed with MIRSAL - Dubia custom portal. Good written communication in English and also interaction skills.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.<br>You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.<br>This is a varied, challenging role and every day is different!<br>Key job responsibilities<br>- Create and cultivate a safe working environment by identifying safety opportunities across your work area<br>- Manage and train our Associates to help deliver the best service for our customers<br>- Ensure that customer orders are fulfilled in line with quality and safety guidelines<br>- Continuously provide critical shift related information to front line management and operators<br>- Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts<br>- Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training<br>- Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization<br>A day in the life<br>Your role centers on leading shift operations at one of our fulfillment centers, sorting or delivery stations. You'll start your shift by reviewing operational metrics and team assignments, then move through your work area connecting with your team members and identifying opportunities to enhance safety and efficiency. Throughout the day, you'll make real-time decisions about labor allocation, troubleshoot operational challenges, and collaborate with colleagues across different functions to solve problems. You might spend time coaching an associate on a new process, analyzing data to optimize workflow, or working with maintenance and quality teams to address equipment or process issues. <br>- High School Diploma<br>- Familiarity with data analysis tools or process improvement methodologies<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

AGRICULTURAL OPERATIONS MANAGER<br>Industry: Agriculture / Farm Operations Employment Type: Full-Time Location: Al Ain & Abu Dhabi, UAEReports To: Owner / Managing Director<br>Role Purpose<br>We are seeking an experienced, highly responsible and hands-on Agricultural Operations Manager to take overall responsibility for the management, productivity, performance and development of approximately five agricultural farms located across Al Ain and Abu Dhabi, UAE.<br>The farms include:<br>- Date palm farms- Crop and vegetable farms- Fodder and feed crop farms- Irrigation and water management systems- Agricultural machinery and equipment- Farm workers, supervisors and operational teams<br>The successful candidate will be responsible for managing and coordinating day-to-day agricultural operations across multiple farm locations, ensuring efficient production, effective manpower utilization, proper maintenance of agricultural assets, and strict control of operational costs.<br>This is a field-based, multi-farm management position, not an office-only role. The Agricultural Operations Manager will be required to regularly travel between the farms in Al Ain and Abu Dhabi, conduct physical inspections, monitor agricultural activities, identify operational issues, and ensure that all farms are operating efficiently and according to established production plans and standards.<br>The successful candidate must have strong practical agricultural knowledge, excellent leadership and problem-solving skills, and the ability to independently manage multiple farm locations while providing regular operational and performance reports directly to the Owner / Managing Director.<br>Key Requirements<br>- Minimum 8–10 years of proven experience in agricultural or farm operations management.- Strong experience managing multiple farms or agricultural sites simultaneously.- Previous experience in the UAE agricultural sector is highly preferred.- Strong practical knowledge of date palm cultivation, crop production, vegetable farming and fodder/feed crops.- Good understanding of irrigation systems, water management and agricultural practices.- Experience managing agricultural machinery, vehicles, equipment and maintenance schedules.- Proven ability to manage and supervise farm workers, supervisors and operational teams.- Strong experience in cost control, budgeting, resource planning and reducing operational waste.- Ability to monitor productivity and establish measurable KPIs for farm operations.- Strong problem-solving and decision-making skills with a hands-on approach.- Ability to prepare regular operational, production, manpower and cost reports for the Owner / Managing Director.- Must be willing and able to travel regularly between farm locations in Al Ain and Abu Dhabi.- Valid UAE driving license is required.- Ability to work outdoors and supervise operations in demanding agricultural conditions.- Strong communication, leadership and team-management skills.- High level of responsibility, integrity and accountability.- Ability to work independently and make operational decisions when required.<br>Preferred Qualifications<br>- Bachelor's degree or diploma in Agriculture, Agronomy, Horticulture, Agricultural Engineering or a related field.- UAE/GCC experience in managing large-scale agricultural or private farm operations.- Experience with modern irrigation, fertigation, pest control and crop management systems.- Experience working directly with farm owners or senior management.<br>Core Competencies<br>Multi-Farm Management | Agricultural Operations | Date Palm Management | Crop Production | Irrigation & Water Management | Manpower Management | Machinery & Equipment | Cost Control | Budgeting | Production Planning | KPI Management | Problem Solving | Leadership

Company Description Fakhri Brothers is a leading HVAC and refrigeration solutions provider, combining global technical expertise with agile local operations. The company serves customers across Pakistan and the U. A. E, delivering high-quality products and services tailored to diverse market needs. Its strong market presence is built on a commitment to reliability, performance, and customer satisfaction. Team members benefit from working in a business that values operational excellence, continuous improvement, and long-term partnerships. Fakhri Brothers offers opportunities to contribute to growth in a dynamic and expanding regional HVAC industry.<br>Role Description The Operations Manager – HVAC Insulation Manufacturing (XLPE, NBR/PBR) is a full-time, on-site role based in Sharjah. This role oversees daily manufacturing operations for HVAC insulation products, ensuring production plans are met safely, efficiently, and to quality standards. Responsibilities include managing production schedules, coordinating raw material availability, supervising shop-floor teams, and optimizing processes for XLPE and NBR/PBR insulation lines. The Operations Manager monitors KPIs, implements continuous improvement initiatives, and ensures compliance with safety, environmental, and regulatory requirements. The role also involves close collaboration with quality control, maintenance, procurement, and sales teams to support timely deliveries, cost control, and customer satisfaction.<br>Qualifications<br> Strong background in operations management, production planning, and process optimization within manufacturing, preferably HVAC or insulation. Knowledge of XLPE and NBR/PBR insulation manufacturing processes, equipment, and quality standards. Experience leading and developing shop-floor teams, including performance management, training, and safety culture reinforcement. Ability to analyze production data, track KPIs, and use problem-solving and continuous improvement methodologies (e.g., Lean, 5S). Familiarity with health, safety, and environmental regulations relevant to industrial manufacturing operations. Effective communication and coordination skills for working with cross-functional teams and external partners. Proficiency with basic manufacturing software and MS Office tools for reporting, scheduling, and documentation. Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering, or a related field; relevant technical diploma with strong experience may be considered. Prior experience in HVAC, refrigeration, or related industrial sectors in the region is an advantage. Ability to work on-site in Sharjah and adapt to a fast-paced, results-oriented environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Logistics Manager – Road Tanker Operations <p><strong>Job Title – Logistics Manager – Road Tanker Operations&nbsp;</strong></p><br> <p><strong>Location:</strong> Sharjah, UAE</p><br> About the Role <p>We are seeking an experienced and results-driven <strong>Logistics Manager – Road Tanker Operations</strong> to oversee the planning, coordination, and execution of road tanker logistics operations. The role will be responsible for ensuring safe, efficient, compliant, and cost-effective transportation of liquid bulk, chemical, and petrochemical products while maintaining high standards of fleet utilization, delivery performance, and customer service.</p><br> <p>The role requires strong experience in tanker fleet operations, hazardous material transportation, route planning, driver management, regulatory compliance, and logistics cost control. Experience in chemical or petrochemical logistics is highly preferred, particularly within a UAE-based operation. The business operates in the chemical and petrochemical storage and logistics sector, including an integrated storage terminal in Hamriyah Free Zone. </p><br> Key Responsibilities Road Tanker Operations <ul> <li> Manage day-to-day road tanker transportation and delivery operations. </li> <li> Plan and allocate tankers based on customer requirements, cargo availability, and delivery schedules. </li> <li> Ensure efficient utilization of the tanker fleet and minimize vehicle idle time. </li> <li> Monitor loading, transportation, unloading, and delivery activities from origin to destination. </li> <li> Ensure all deliveries are completed safely and within agreed timelines. </li> </ul> Logistics Planning &amp; Route Management <ul> <li> Develop efficient transportation schedules and optimize delivery routes. </li> <li> Coordinate with terminals, warehouses, customers, drivers, and operations teams. </li> <li> Monitor tanker movements and proactively resolve delays, route issues, and operational disruptions. </li> <li> Plan fleet requirements based on shipment volumes, customer demand, and operational capacity. </li> <li> Utilize GPS and fleet tracking systems to monitor vehicle movement and performance. </li> </ul> Tanker Fleet Management <ul> <li> Monitor fleet availability, utilization, maintenance, and operational readiness. </li> <li> Coordinate preventive and corrective maintenance of tankers and associated equipment. </li> <li> Ensure vehicles have valid registrations, insurance, permits, certifications, and inspection approvals. </li> <li> Monitor fuel consumption, mileage, vehicle downtime, and maintenance costs. </li> <li> Coordinate with workshops and maintenance providers to minimize fleet downtime. </li> </ul> HSE &amp; Dangerous Goods Compliance <ul> <li> Ensure strict compliance with UAE regulations governing road transportation of chemicals, petroleum products, and hazardous materials. </li> <li> Implement and monitor HSE procedures for loading, transportation, unloading, and emergency situations. </li> <li> Ensure drivers follow approved safety procedures, PPE requirements, and safe-driving practices. </li> <li> Conduct regular safety inspections and ensure timely closure of HSE observations. </li> <li> Investigate transportation incidents, accidents, spills, near misses, and safety violations. </li> </ul> Driver &amp; Team Management <ul> <li> Manage drivers, transport coordinators, dispatchers, and logistics support personnel. </li> <li> Prepare driver schedules and optimize manpower allocation. </li> <li> Monitor driver performance, attendance, safety compliance, and productivity. </li> <li> Conduct safety briefings, toolbox talks, and operational training where required. </li> <li> Establish clear KPIs for delivery performance, safety, vehicle utilization, and customer service. </li> </ul> Customer &amp; Stakeholder Coordination <ul> <li> Coordinate closely with customers regarding delivery schedules, cargo requirements, and operational updates. </li> <li> Maintain strong relationships with terminals, suppliers, transport contractors, and regulatory stakeholders. </li> <li> Handle customer complaints and delivery-related issues promptly. </li> <li> Coordinate with commercial, operations, warehouse, and finance teams to ensure seamless logistics execution. </li> </ul> Cost Control &amp; Performance Management <ul> <li> Prepare and manage transportation and fleet operating budgets. </li> <li> Monitor fuel, maintenance, driver, toll, subcontracting, and other logistics expenses. </li> <li> Identify opportunities to reduce transportation costs while maintaining safety and service quality. </li> <li> Monitor KPIs including fleet utilization, on-time delivery, turnaround time, cost per trip, fuel efficiency, and vehicle downtime. </li> <li> Prepare regular management reports covering logistics performance and operational costs. </li> </ul> Documentation &amp; Systems <ul> <li> Ensure accurate maintenance of delivery notes, trip sheets, vehicle records, permits, inspection certificates, and other logistics documentation. </li> <li> Monitor compliance documentation for tankers and drivers. </li> <li> Utilize ERP, Transport Management Systems (TMS), GPS tracking, and fleet management platforms. </li> <li> Maintain accurate records of trips, deliveries, vehicle performance, and customer transactions. </li> </ul> Qualifications &amp; Experience <ul> <li> Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, Business Administration, or a related discipline. </li> <li> <strong>8–12 years of experience in logistics and transportation operations.</strong> </li> <li> Minimum <strong>5 years of hands-on experience managing road tanker operations</strong>. </li> <li> Experience in <strong>chemical, petrochemical, petroleum, fuel, liquid bulk, or hazardous goods transportation</strong> is highly preferred. </li> <li> Strong knowledge of UAE transportation regulations and dangerous goods handling requirements. </li> <li> Experience managing a fleet of tankers and transport personnel. </li> <li> Strong knowledge of fleet tracking, route optimization, transportation planning, and logistics cost management. </li> <li> Experience with ERP, TMS, GPS tracking, and fleet management systems. </li> </ul> Key Skills &amp; Competencies <ul> <li> Road tanker fleet management </li> <li> Chemical and petrochemical logistics </li> <li> Hazardous goods transportation </li> <li> Route planning and optimization </li> <li> Fleet utilization and maintenance </li> <li> HSE and regulatory compliance </li> <li> Driver and transport team management </li> <li> Logistics cost control </li> <li> GPS and fleet tracking systems </li> <li> ERP / TMS systems </li> <li> Customer and stakeholder management </li> <li> Incident investigation and emergency response </li> <li> Strong analytical and problem-solving skills </li> <li> Leadership and decision-making abilities </li> </ul> What We Offer <ul> <li> Competitive salary and comprehensive benefits package </li> <li> Opportunity to manage critical road tanker logistics operations in the UAE </li> <li> Exposure to chemical, petrochemical, and liquid bulk supply-chain operations </li> <li> Professional and collaborative working environment </li> <li> Career growth and leadership development opportunities </li> <li> Opportunity to contribute to improving fleet efficiency, safety, and logistics performance </li> </ul> <p><strong>Apply now!</strong></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us<p>Tamara is the leading fintech platform in UAE and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA and UAE, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.</p><br><p>&amp;nbsp;</p><br>Your Role.<p>The Collections Operations Lead – UAE Portfolio is responsible for end-to-end ownership of collections performance across assigned UAE portfolios. This role manages the external collection agencies reports and escalation, ensuring optimal recovery outcomes while maintaining regulatory compliance.<br></p><br><p>The position holds full accountability for strategy execution, performance monitoring, quality control, and escalation management. This role owns overall delivery, productivity, and continuous improvement, working closely with cross-functional teams including Credit Risk, Policy, and Product to support data-driven decision-making and scalable collections operations.</p><br>Your responsibilities:<ul><li>Act as the primary point of contact for external UAE collection agencies for operational coordination, reporting, and communication governance.</li><li>Manage the end-to-end performance of collection agencies by monitoring recovery, operational, and compliance KPIs.</li><li>Ensure timely and accurate submission of agency reports covering customer calls, SMS, emails, and all other collection activities.</li><li>Validate, reconcile, and maintain the accuracy and completeness of agency-submitted data while ensuring adherence to reporting standards and SLAs.</li><li>Proactively resolve reporting discrepancies, data gaps, and delayed submissions with collection agencies.</li><li>Conduct regular audits of collection activities and call recordings to ensure compliance with CBUAE regulations, internal policies, and approved customer treatment standards.</li><li>Evaluate agency quality and compliance performance through structured call audits, communication reviews, and performance assessments.</li><li>Provide actionable feedback, coaching recommendations, and corrective action plans to improve agency performance and compliance.</li><li>Prepare and distribute periodic operational, compliance, and performance reports to internal stakeholders and leadership.</li><li>Support vendor governance initiatives, including agency onboarding, periodic business reviews, SLA monitoring, and continuous performance improvement.</li><li>Partner with internal teams, including Operations, Product, Risk, Legal, and Compliance, to resolve operational issues and enhance collection processes.</li></ul><p>&amp;nbsp;</p><br>Your expertise:<ul><li>Bachelor’s degree / Graduate qualification in Finance, Economics, Engineering, Business Administration, or a related field.</li><li>2–3 years of experience in collections, operations, risk management; experience managing teams or agencies is an advantage.</li><li>Experience of working in collection agencies or a Fintech in similar geographies (UAE / GCC / MENA) is preferred.</li><li>Strong analytical and problem-solving skills with hands-on proficiency in Excel.</li><li>Ability to quickly learn and adapt to new processes, systems, and regulatory requirements.</li><li>Excellent written and verbal communication skills in Arabic and English.</li></ul> </div>

At Terracotta Outsourcing, we provide Recruitment, Outsourcing, and Corporate Services solutions, supporting organizations with qualified professionals across various industries.<br>We are hiring a Admin Operations Coordinator (Tagalog Speaker) for an exciting opportunity with our team in Abu Dhabi, UAE.<br>Key Responsibilities Provide administrative and operational support to the Administration and Operations team. Coordinate day-to-day operational activities and ensure required documentation is collected and maintained. Maintain and update operational trackers, agreements, contracts, employee records, supplier records, job cards, and other administrative documents. Liaise with Key Account Managers, HR, Finance, Payroll, and other departments to collect required information and follow up on pending tasks. Assist in supplier coordination, including onboarding documents, bookings, approvals, and record maintenance. Support employee administration, including training schedules, travel or accommodation bookings (if applicable), and document coordination. Monitor assigned tasks and follow up with internal stakeholders to ensure activities are completed within agreed timelines. Prepare routine reports, tracker updates, and administrative summaries for the Admin / Operations Manager. Organize and maintain both electronic and physical filing systems. Assist in improving administrative processes and ensure compliance with company procedures.<br>Skills & Competencies Proficient in Microsoft Excel, Word, and Outlook. Good communication and follow-up skills. Ability to manage multiple tasks and meet deadlines. Attention to detail and accuracy.<br>Experience & Requirements3–5 years of experience in administration, operations, coordination, or office administration. Experience handling documentation, trackers, and cross-functional coordination. Experience in manpower services, construction, facilities management, oil & gas support services, or similar industries is an advantage.<br>Preferred Profile Preferably a Tagalog Speaker candidate. Demonstrated a stable employment history with consistent tenure in previous roles. Organized, dependable, and proactive, with a strong work ethic and willingness to support multiple functions.

At Terracotta Outsourcing, we provide Recruitment, Outsourcing, and Corporate Services solutions, supporting organizations with qualified professionals across various industries.<br>We are hiring a Admin Operations Coordinator (Tagalog Speaker) for an exciting opportunity with our team in Abu Dhabi, UAE.<br>Key Responsibilities Provide administrative and operational support to the Administration and Operations team. Coordinate day-to-day operational activities and ensure required documentation is collected and maintained. Maintain and update operational trackers, agreements, contracts, employee records, supplier records, job cards, and other administrative documents. Liaise with Key Account Managers, HR, Finance, Payroll, and other departments to collect required information and follow up on pending tasks. Assist in supplier coordination, including onboarding documents, bookings, approvals, and record maintenance. Support employee administration, including training schedules, travel or accommodation bookings (if applicable), and document coordination. Monitor assigned tasks and follow up with internal stakeholders to ensure activities are completed within agreed timelines. Prepare routine reports, tracker updates, and administrative summaries for the Admin / Operations Manager. Organize and maintain both electronic and physical filing systems. Assist in improving administrative processes and ensure compliance with company procedures.<br>Skills & Competencies Proficient in Microsoft Excel, Word, and Outlook. Good communication and follow-up skills. Ability to manage multiple tasks and meet deadlines. Attention to detail and accuracy.<br>Experience & Requirements3–5 years of experience in administration, operations, coordination, or office administration. Experience handling documentation, trackers, and cross-functional coordination. Experience in manpower services, construction, facilities management, oil & gas support services, or similar industries is an advantage.<br>Preferred Profile Preferably a Tagalog Speaker candidate. Demonstrated a stable employment history with consistent tenure in previous roles. Organized, dependable, and proactive, with a strong work ethic and willingness to support multiple functions.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Join us at Miral Experiences!</strong></span></span></p><br><br><p><span><span>Miral Experiences is a </span><span>region’s</span><span> leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and </span><span>TeamLab</span><span>. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.</span></span></p><br><br><p><span><span>We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.</span></span></p><br><br><p><span><span><strong>About the Role</strong></span></span></p><br><br><p><span><span>The Dive Operations Associate is responsible </span><span>in</span><span> delivering </span><span>an excellent</span><span> guests experience by maintaining the professional appearance and cleanliness of the aquariums/animal habitats. Also, ensuring the health and safety of animals, </span><span>guests</span><span> and colleagues. This position requires standing in a prolonged period; </span><span>moves/lifts up</span><span> to 45kgs of load, and in confined spaces. This position also requires </span><span>to work</span><span> in varying shifts based on business need. This </span><span>includes:</span><span> opening, mid, and closing shifts, nights, </span><span>weekends</span><span> and holidays.</span></span></p><br><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><br><ul><li><p><span><span>Maintains cleanliness, integrity and appearance of exhibits, underwater facilities throughout the park, including decretive and holding pools</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensures that all dive operations safety measures are </span><span>followed at all times</span></span></p><br></li></ul><br><ul><li><p><span><span>Maintains rescue skill competency and basic life support skill com</span></span></p></li></ul> </div>

???? WE'RE HIRING???? OPERATIONS EXCELLENCE MANAGER???? DUBAI, UAE???? FULL-TIME???? LEVEL: MANAGER / SENIOR✨ OPTIMIZE OPERATIONS. DRIVE IMPROVEMENT. ACHIEVE EXCELLENCE. We are looking for an experienced and strategic Operations Excellence Manager to join our growing team in Dubai. The ideal candidate will have strong expertise in process improvement, operational efficiency, and performance management, with the ability to drive continuous improvement initiatives across the organization.???? KEY RESPONSIBILITIES???? Develop and implement operational excellence strategies aligned with business objectives.???? Identify improvement opportunities and optimize business processes for greater efficiency.???? Lead continuous improvement initiatives using industry best practices and methodologies.???? Analyze operational performance metrics and develop improvement plans.???? Establish standard operating procedures (SOPs) and ensure process compliance.???? Collaborate with cross-functional teams to improve productivity, quality, and operational performance.???? Drive change management initiatives and promote a culture of operational excellence.???? Prepare performance reports and present insights to senior management.✅ REQUIREMENTS???? Degree in Business Administration, Engineering, Operations Management, Supply Chain, or a related field (preferred).???? Proven experience in operations excellence, process improvement, business transformation, or a similar role.???? Strong knowledge of Lean, Six Sigma, process optimization, and performance management practices.???? Excellent analytical skills with the ability to identify issues and develop effective solutions.???? Strong leadership, communication, and stakeholder management skills.???? Experience with data analysis tools and operational reporting systems is an advantage.???? Ability to work effectively in a multicultural environment.???? Valid UAE Employment Visa / Work Authorization Required⚠️ Candidates must have legal eligibility to work in the UAE. Visit Visa and Tourist Visa holders are not eligible for employment.???? WHY JOIN US????? COMPETITIVE SALARY???? TRAINING & PROFESSIONAL DEVELOPMENT???? INTERNATIONAL TEAM???? BUSINESS TRANSFORMATION PROJECTS???? CAREER GROWTH OPPORTUNITIES???? PERFORMANCE BONUS???? PROFESSIONAL WORK ENVIRONMENT???? INTERESTED? APPLY NOWIf you are interested in this opportunity, please send us a message and let us know. We will provide more details about the role and the next steps.???? Send your CV / Resume and join our team in Dubai, UAE.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As an Assistant Manager, you will own the performance of operations - spanning the bicycle and EV fleet and tMart operations. You will be expected to operate independently, drive compliance, and work closely with cross-functional teams to improve how the fleet runs.<br> <br> <strong>Responsibilities:</strong></p><br><br><ul><li>Own the operational strategy and performance of the fleet - optimizing the fleet mix across bicycles and EVs, and setting the roadmap in collaboration with stakeholders.</li><li>Track and analyze fleet performance metrics, translating data into structured updates and clear recommendations for leadership.</li><li>Drive compliance at tMarts - visiting regularly, ensuring riders are showing up and following protocols, with consistent enforcement and a clear action plan for violators.</li><li>Identify and drive long-term solutions to recurring operational challenges.</li><li>Continuously refine and improve SOPs - leveraging automation and system enhancements to drive efficiency and reduce manual dependency.</li><li>Drive cross-functional collaboration with Performance, 3PL, and Rider Lifecycle teams to resolve systemic issues and align on priorities.</li><li>Build a high-performing team, foster a culture of ownership and accountability, with clear communication, and alignment across city-level operations.</li></ul><br>What you need to be successful<br><p><strong>Education and Experience:</strong></p><br><br><ul><li>Bachelor’s Degree required. Master’s preferred.</li><li>3-5 years of experience in operations, ideally in last-mile delivery, e-commerce, or mobility tech.</li><li>Proven experience managing on-ground teams and working across functions.</li></ul><p><strong>Skills and Competencies:</strong></p><br><br><ul><li>Analytical thinking with a data-driven approach to decision-making.</li><li>Clear, structured communication across teams and seniority levels.</li><li>Strong ownership mindset — accountable for outcomes, not just outputs.</li><li>On-ground presence — comfortable in the field and confident making independent calls.</li><li>Proven stakeholder management and cross-functional collaboration skills.</li><li>Beginner to intermediate proficiency with AI tools, including Claude.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>What you will do</b></p><br><p>As the Regional Lead for Site Infrastructure Operations (SIO), you will provide leadership and direction for the SIO Team across the Middle East &amp; Africa region. You will be accountable for ensuring that your team delivers high-quality IT services, operational excellence, and continuous improvement in alignment with enterprise standards, business needs, and SIO strategic objectives.</p><br><p>You will lead a distributed team of Site Infrastructure Operations professionals and foster a culture of accountability, collaboration, customer focus, and operational excellence. You will serve as a trusted partner for business and IT stakeholders while supporting the execution of the global SIO strategy and regional priorities. You will lead the region toward our North Star, the Autonomous Digital Workplace: an environment that manages, heals, and improves itself, so our people get the same intelligent experience JCI builds into the smart, autonomous spaces we sell.</p><br><p><b>How you will do it</b></p><br><p><b>Strategic Leadership &amp; Team Management</b></p><br><ul><li>Lead, mentor, and develop Site Infrastructure Operations professionals, ensuring clarity of purpose and accountability.</li><li>Set regional SIO priorities aligned with enterprise IT, Digital Workplace, and business objectives.</li><li>Foster a culture of operational excellence, customer focus, and continuous improvement.</li><li>Support workforce planning, succession planning, and talent development across the regional team.</li><li>Lead structured change management efforts to support the successful adoption of new IT processes, technologies, and operating models.</li><li>Drive accountability for regional OKRs and performance objectives aligned with global SIO priorities.</li></ul><p><b>Operational Excellence &amp; Service Delivery</b></p><br><ul><li>Ensure delivery of Site Infrastructure Operations services across the region.</li><li>Support implementation of IT security standards, compliance requirements, and enterprise policies.</li><li>Drive adoption of automation, standardization, and process optimization across SIO functions.</li><li>Ensure services meet SLAs and follow enterprise Service Management processes.</li><li>Support Frontline Forward initiatives that improve user experience while increasing operational efficiency.</li><li>Monitor operational performance, customer experience, and service quality metrics, driving continuous improvement actions where required.</li></ul><p><b>Autonomous Digital Workplace (North Star)</b></p><br><ul><li><b>Build toward autonomy</b> - Ensure every SIO service in the region has a path to self-healing; measure progress by tickets avoided, not just closed, and champion AIOps, autonomous patching, and predictive remediation over monitoring alone.</li><li><b>Experience is the scoreboard</b> - Adopt experience-level thinking (XLA) across the region: sentiment, friction, login and time-to-productive matter as much as uptime and SLA attainment.</li><li><b>One data spine, AI-ready</b> - Treat CMDB and ServiceNow accuracy as a strategic asset, not an audit checkbox; eliminate shadow spreadsheets and parallel records so automation and AI agents can reason over one source of truth.</li><li><b>Automate the obvious, elevate the team</b> - Drive automation of repeatable work and reinvest the time saved into architecture, capability growth, and higher-value engineering for the regional team.</li><li><b>Be the reference customer</b> - Pilot new capabilities on ourselves first and make the MEA workplace a credible proof point of JCI’s own technology story: if it isn’t good enough to demo, it isn’t good enough to ship to our own people.</li></ul><p><b>Project &amp; Initiative Oversight</b></p><br><ul><li>Support enterprise and business unit projects, ensuring timely execution and successful outcomes.</li><li>Oversee regional SIO initiatives and transformation activities.</li><li>Support the deployment and adoption of global SIO capabilities, standards, tools, and best practices.</li><li>Ensure alignment of projects and initiatives with business priorities, strategic goals, and SIO objectives.</li><li>Promote cross-functional collaboration to deliver sustainable operational improvements.</li></ul><p><b>Stakeholder &amp; Vendor Management</b></p><br><ul><li>Serve as an escalation point for SIO issues within the region.</li><li>Build strong relationships with business leaders, site leadership teams, Digital Workplace partners, and other IT stakeholders.</li><li>Drive stakeholder engagement activities to strengthen partnerships and improve service perception.</li><li>Gather stakeholder feedback and insights to identify improvement opportunities and influence priorities.</li><li>Oversee vendor management and ensure service quality from third-party providers.</li></ul><p><b>Financial &amp; Resource Management</b></p><br><ul><li>Support regional SIO budget planning and forecasting activities.</li><li>Manage resource allocation to ensure appropriate service coverage and operational effectiveness.</li><li>Monitor operational performance, financial results, and service quality metrics.</li><li>Drive cost optimization opportunities while maintaining service quality and business alignment.</li></ul><p><b>What we look for</b></p><br><ul><li>8+ years of progressive IT leadership experience, including leading distributed teams.</li><li>Experience leading IT operations across multiple sites, countries, or regions.</li><li>Proven ability to drive operational excellence, continuous improvement, and service transformation.</li><li>Strong strategic, analytical, project management, stakeholder management, and communication skills.</li><li>Experience with IT service management, compliance, and vendor management.</li><li>Demonstrated ability to build high-performing teams and develop future leaders.</li><li>Experience driving change management and adoption of new technologies and operating models.</li><li>Ability to build strong business partnerships and influence stakeholders across a matrixed organization.</li><li>Experience working within global organizations and collaborating across regions.</li><li>Familiarity with self-healing/automation, experience-level management (XLA), and ServiceNow/CMDB-driven operations or a clear appetite to lead a team toward that autonomous end state.</li></ul> </div>

Role Description This part-time hybrid role, based in Abu Dhabi, combines on-site collaboration with flexibility for some work from home. The Operations Excellence Manager / Operations Executive / Account Manager will oversee day-to-day operational workflows for the journal, ensuring timely and efficient handling of submissions, peer-review processes, and author communications. Responsibilities include coordinating with editorial and production teams, monitoring key performance indicators, and implementing process improvements to enhance quality and efficiency. The role also involves managing stakeholder relationships, supporting project planning, and maintaining documentation and reports to track progress and resolve operational issues. The successful candidate will contribute to a culture of continuous improvement while supporting the journal’s mission to advance methodological innovation. Qualifications Operational management and process improvement skills, including experience optimizing workflows, setting timelines, and monitoring performance metrics. Project coordination and organizational skills to handle multiple tasks, manage priorities, and maintain accurate documentation and reports. Stakeholder and account management abilities, with experience building relationships, handling inquiries, and supporting authors, editors, and partners. Strong analytical and problem-solving skills to identify operational challenges, interpret data, and recommend practical solutions. Excellent written and verbal communication skills in English, with the ability to communicate clearly across cross-functional and international teams. Proficiency with office productivity tools and collaborative platforms (e.g., spreadsheets, project management software, and online communication tools). Ability to work effectively in a hybrid setting, demonstrating self-management, reliability, and collaboration in both remote and on-site environments. Bachelor’s degree in a relevant field such as business, operations management, communications, or a related discipline; experience in academic publishing or research environments is an advantage.

Company Description The company is a growing organization located in Abu Dhabi, focused on delivering high-quality services and efficient operational performance. It emphasizes collaboration, accountability, and continuous improvement across all departments. Team members are encouraged to contribute ideas, optimize processes, and support a culture of excellence. The organization values integrity, customer satisfaction, and sustainable growth, offering opportunities for professional development and advancement.<br>Role Description The Operations Manager is responsible for overseeing daily operational activities, ensuring that workflows, processes, and resources are managed efficiently across the organization. This full-time, on-site role in Abu Dhabi includes coordinating cross-functional teams, monitoring performance metrics, and implementing improvements to enhance productivity and service quality. The Operations Manager will manage budgets and resources, develop and enforce policies and procedures, and ensure compliance with relevant regulations and internal standards. The role involves analyzing operational data, preparing reports for leadership, supporting strategic initiatives, and addressing operational issues to maintain smooth, consistent business operations. The Operations Manager will also foster a positive work environment, support staff development, and collaborate with stakeholders to achieve organizational goals.<br>Qualifications<br> Demonstrated experience in operations management, business administration, or a related field, preferably in a fast-paced environment. Strong skills in process improvement, workflow optimization, and implementing operational best practices. Ability to analyze data, interpret performance metrics, and prepare clear, actionable reports for leadership. Proficiency in using standard office software and operational tools (e.g., Excel, project management or ERP systems). Excellent organizational, planning, and time-management abilities, with attention to detail and follow-through. Strong communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and levels. Experience managing budgets, resources, and vendor relationships, including monitoring costs and negotiating agreements. Proven leadership capabilities, including coaching team members, delegating tasks, and supporting a positive workplace culture. Understanding of compliance, risk management, and quality assurance principles relevant to operational activities. Bachelor’s degree in Business Administration, Operations Management, or a related discipline; an advanced degree or relevant certifications (e.g., PMP, Lean, Six Sigma) are an advantage.

Role Description <br>This is a full-time, on-site role based in Abu Dhabi for an Appointed Person for Lifting Operations. The role involves planning and supervising lifting operations, preparing lifting plans, and ensuring all activities comply with relevant local and international standards and company procedures. The Appointed Person will assess lifting risks, select appropriate lifting equipment, coordinate with crane operators, riggers, and site supervisors, and verify pre-use inspections and certifications. The role includes monitoring site conditions, communicating safe work instructions, resolving operational issues, and maintaining accurate documentation and reports for all lifting activities. The Appointed Person will also support incident prevention, participate in HSE meetings, and contribute to continuous improvement of lifting practices.<br>Qualifications<br>Should hold LEEA - APLO certification ADNOC approved is preferred.3 to 5 years of experience in lifting operations within construction, oil and gas, infrastructure, or manufacturing environments. Comprehensive knowledge of applicable lifting regulations, HSE standards, and safe systems of work. Proficiency in interpreting technical drawings, lift plans, and equipment specifications.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:Description:<p><b>About Marsh</b></p><br><p>Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s leading insurance broker and risk advisor. We help clients grow by shaping their risk strategies, protecting their people and assets, and supporting long-term resilience.</p><br><p><b>The Opportunity</b></p><br><p>We are hiring an&nbsp;<b>entry-level Benefits Operations (Operations)</b>&nbsp;professional to join our&nbsp;<b>Operations team in Dubai</b>. This role is ideal for<b> graduates or early-career UAE Nationals</b>&nbsp;who are eager to learn, take ownership, and grow into a&nbsp;<b>client-facing Benefits Operations professional</b>&nbsp;over time.</p><br><p>You will begin with a manageable portfolio of client accounts and develop strong foundations in benefits administration through insurer portals and Marsh systems. As you progress, your scope and client exposure will expand.</p><br><p><b>What You Will Do</b></p><br><ul><li>Process benefits administration activities, including&nbsp;<b>policy endorsements</b></li><li>Manage&nbsp;<b>additions and deletions</b>&nbsp;on insurer portals</li><li>Perform&nbsp;<b>administrative/back-office operations</b>&nbsp;and maintain accurate records</li><li>Work extensively across computer-based platforms, including&nbsp;<b>Marsh internal systems and Benefits tools</b></li><li>Support client servicing activities and respond to client requests when required</li><li>Manage an initial portfolio of approximately&nbsp;<b>20–25 client accounts</b>&nbsp;(with growth potential over time)</li><li>Collaborate with team members and support operational tasks across the team</li></ul><p><b>What We’re Looking For (Critical Requirements)</b></p><br><ul><li><b>UAE National (Emirati) — mandatory</b></li><li><b>Bachelor’s degree — mandatory</b>&nbsp;(preferred: Commerce, Accounting, Finance, or related commercial discipline)</li><li><b>Fluent English (spoken and written) — mandatory</b>&nbsp;due to client-facing communication</li><li>Comfort learning new systems quickly and working in a detail-focused operational environment</li><li>Confidence to communicate professionally with clients (including&nbsp;<b>virtual meetings with camera on</b>, emails, and phone</li></ul><p>calls)</p><br><p><b>Preferred:</b></p><br><ul><li>Arabic language skills</li><li>Any exposure to benefits operations/HR administration/insurance portals</li></ul><p><b>Personal Attributes (Highly Important)</b></p><br><ul><li>Ownership, initiative, and accountability</li><li>Energy, enthusiasm, and a positive attitude</li><li>Strong willingness to learn and adapt in a fast-paced environment</li><li>Professional maturity and strong teamwork</li></ul><p><b>Working Model</b></p><br><p>This role follows a&nbsp;<b>hybrid</b>&nbsp;model with an expectation of approximately&nbsp;<b>2 days per week in the Dubai office</b>&nbsp;(flexibility may apply depending on commuting distance).</p><br><p><b>How to Apply</b></p><br><p>If you are a&nbsp;<b>UAE National</b>&nbsp;excited to start your career in Benefits Operations and grow with Marsh, we encourage you to apply.</p><br><p><i>Marsh is committed to building a diverse, inclusive, and flexible work environment where colleagues are supported to do their best work.</i></p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Assistant Operations Manager, In Room Dining</span></span></span>&nbsp;<br><span><span>(<span>20610</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality,&nbsp;Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><strong>About the role&nbsp;</strong></p><br> <p>As an Assistant Operations Manager, In Room Dining, you will be assisting the Operations&nbsp;Manager, In Room Dining, for overseeing the efficient running and profitability of the department&nbsp;daily activities. Your responsibilities include training and developing team members, coordinating employees schedule, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee’s retention, deliver outstanding guest service and overall customer satisfaction.</p><br> <p><strong>About you</strong></p><br> <p>The ideal candidate will have experience within a luxury hotel, with a minimum of 3 to 5 years’ experience in a similar role, previous international experience is also preferred. Team leadership skills and a high level of customer focus and ability to work under pressure, along with a hands-on management style are important aspects of this role. The Royal offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and diverse range of cultures.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>