Ophthalmology Jobs - Abu Dhabi UAE
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Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>The Administration Manager is responsible for the overall management of the project's administrative functions, including document control, office administration, records and correspondence management, and related support services. The role ensures that project information and administrative processes are managed accurately, efficiently and in full compliance with company and project procedures, providing reliable administrative support to the wider project team.<br><br>Key Responsibilities<br><br>Document Control<br><br>Manage the receipt, registration, distribution, tracking and archival of project documents in accordance with the Document Control Procedure. Receive, register, code and distribute project documents — including drawings, specifications, correspondence, submittals, RFIs and transmittals — to the relevant internal teams and external parties. Maintain and administer the project's electronic document management system (EDMS) together with hard-copy records and archives. Track document status, revisions and transmittals, ensuring accuracy and timely turnaround of approvals and responses. Ensure compliance with the project's document numbering, naming, classification and retention rules across all disciplines, contractors and subcontractors. Support internal and external audits related to document control, and prepare document control status reports for project leadership. Coordinate document control interfaces with the client, consultants, contractors and subcontractors, including their respective document control teams. <br><br>Office & Facilities Administration<br><br>Oversee day-to-day office administration, including facilities, office supplies, equipment, courier/mail services and general upkeep of the project office(s). Manage office leases, vendor contracts and service providers for administrative and facilities services, ensuring service quality and value for money. Coordinate travel, accommodation, visa processing and government/PRO liaison arrangements for project staff and visitors. Organize and support internal meetings, workshops and project events, including logistics, minutes and follow-up on action items. <br><br>Records, Correspondence & Reporting<br><br>Manage the project's incoming and outgoing correspondence, ensuring proper logging, distribution and timely response. Maintain organized filing and archival systems, both physical and electronic, in line with company and project retention policies. Prepare and maintain administrative reports, registers and dashboards (e.g., correspondence logs, document control KPIs) for project leadership. <br><br>Team & Process Management<br><br>Supervise and manage the performance of document controllers, office administrators and other administrative support staff. Develop, implement and continuously improve administration and document control procedures, templates and workflows in line with company standards. Support the recruitment, onboarding and training of administrative and document control staff as required. Manage the administration function's budget and resourcing, and liaise with the Project Director/Manager and other department heads on administrative matters affecting the project. Ensure the confidentiality, security and integrity of sensitive project information and records at all times. <br><br>Minimum Experience<br><br>The following are the mandatory minimum requirements for this position:<br><br>Minimum of ten (10) years’ experience in document control and/or project administration, including experience managing a document control function on a major project. Proficiency in electronic document management systems (EDMS) such as Aconex, Project Wise or similar platforms. Middle East / UAE experience is highly advantageous. Rail or major infrastructure project experience is preferable. <br><br>Qualifications<br><br>A university degree<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We're looking for a detail-oriented and collaborative Assistant Resident Engineer to join our dynamic team in Al Ain, United Arab Emirates. In this role, you will provide essential technical support to the Resident Engineer and project team, ensuring that all construction works meet statutory requirements, contractual obligations, and quality standards. You will be instrumental in maintaining site compliance, coordinating between contractors and design teams, and documenting all construction activities with precision and professionalism. This is an excellent opportunity to develop your engineering expertise while contributing to significant construction projects in a supportive and innovative work environment.</p><br><ul><li>Assist the Resident Engineer in performing statutory duties and technical competent person requirements as mandated by local regulatory authorities in the UAE</li><li>Conduct regular on-site inspections to verify that construction works comply with approved plans, method statements, and safety protocols</li><li>Review and analyze contractor-proposed construction sequences, temporary works, and late-cast openings to ensure structural integrity and feasibility</li><li>Monitor and support the work of the contractor's technical competent persons, providing guidance and ensuring adherence to project standards</li><li>Serve as a liaison between the contractor, site team, and design office, facilitating clear communication and timely resolution of construction-related issues</li><li>Identify and document non-conformities with transparency and detail, escalating issues to the Resident Engineer and relevant stakeholders</li><li>Implement and monitor quality assurance and quality control (QA/QC) systems, site safety protocols, and environmental management practices</li><li>Prepare and contribute to comprehensive site reports, inspection records, defect reports, and QA/QC documentation on a regular basis</li><li>Maintain organized and accessible filing systems for all correspondence, site records, construction drawings, and regulatory approvals</li><li>Attend site progress meetings, QA/QC meetings, and other project-related meetings, actively contributing to collaborative problem-solving</li><li>Enforce compliance with ethics policies, including third-party payment procedures, sub-consultancy engagement processes, and organizational guidelines</li><li>Demonstrate flexibility and resilience by performing additional duties as assigned by the Resident Engineer or project management team</li></ul><br>Qualifications<br><p>**Required Qualifications:**</p><br><ul><li>Bachelor's degree in Civil Engineering, Structural Engineering, or Geotechnical Engineering; or equivalent higher diploma/certificate in civil or structural engineering</li><li>Minimum 2 years of relevant post-degree experience in civil or structural engineering on construction projects; or minimum 5 years of relevant experience post higher diploma</li><li>Demonstrated experience with superstructure works, civil drainage systems, and site formation activities</li><li>Strong knowledge of construction compliance, statutory requirements, and regulatory standards</li><li>Proficiency in site inspection, quality assurance, and quality control methodologies</li><li>Excellent written and verbal communication skills in English</li><li>Proficiency in site documentation, report writing, and record-keeping systems</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Ability to analyze construction drawings, method statements, and temporary works designs</li><li>Demonstrated ability to work effectively in multicultural and collaborative team environments</li><li>Proficiency with digital documentation tools and construction management software</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Technical Competent Person (TCP) certification or equivalent statutory qualification</li><li>Experience with geotechnical engineering or geotechnical-heavy building projects</li><li>Experience working on large-scale infrastructure or commercial building projects in the Middle East</li><li>Knowledge of UAE-specific building codes and regulatory requirements</li><li>Familiarity with health, safety, and environmental (HSE) standards and best practices</li><li>Problem-solving mindset with the ability to make decisive recommendations under pressure</li><li>Experience managing stakeholder relationships and coordinating between multiple teams</li><li>Demonstrated ability to work efficiently under tight deadlines and challenging conditions</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others. <br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties & Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span> <strong>Experience & Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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United Arab Emirates </div>
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<span><b>Job Summary</b> <br></span><p><span>The role holder is primarily responsible for driving profitable growth from existing and new clients by proactively engaging the clients, understanding, and meeting their needs with the full range of Private Banking products available.</span></p><br><br>
<p><span>They manage an assigned portfolio of clients within the Private Bank and focus on deepening existing relationships as well as extending the relationship further into additional new product areas to improve client value contribution.</span></p><br><br>
<p><span><strong>Strategy</strong></span><br><span>• Drive profitable growth by acquiring, developing, and servicing long-term relationships with UHNW clients</span><br><span>• Drive profitable growth through leadership of your cluster of RMs on sales management, and exercise supervisory responsibilities with a clear oversight on risk and control environment</span></p><br><br>
<p><span><strong>Business</strong></span><br><span>• Accountable for the performance of individual’s and the cluster’s client book.</span><br><span>• Develop and implement the business/sales plans for the cluster, including individual’s own book.</span><br><span>• Deliver NNM, AUM, and revenue growth targets and key operating metrics for the individual as well as the cluster (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).</span><br><span>• Generate healthy pipeline of target market prospects and convert them into clients.</span><br><span>• Grow client portfolio size by deepening existing customer relationships.</span><br><span>• Implement an asset allocation in line with client needs, and model portfolios as benchmarks.</span><br><span>• Deliver, monitor, and review solutions to clients based on client investment profile.</span><br><span>• Conduct periodic reviews of client accounts in accordance with established procedures.</span><br><span>• Assign referrals to cluster members and work with assigned RMs to successfully close referrals.</span><br><span>• Act as an escalation point for clients to identify areas of concern.</span><br><span>• Deliver profitable growth by controlling costs and mitigating operational losses.</span><br><span>• Deliver positive client performance in line with client investment profiles</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Processes</strong></span><br><span>• Support the continuous improvement of processes to increase operational efficiency and effectiveness. </span><br><span>• Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.</span><br><span>• Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.</span><br><span>• Ensure sales management, suitability and onboarding processes are applied appropriately</span></p><br><br>
<p><span><strong>People & Talent</strong></span><br><span>• Apply a sufficiently robust level of oversight and support to limit errors or malfeasance by cluster members, to drive business ethically and in compliance, and to develop the skills of their cluster members.</span><br><span>• Build a top cluster capable of ensuring delivery of the business’ short and longer-term objectives.</span><br><span>• Develop and embed a high-performance culture with specific focus on RM capability, effectiveness and productivity, through coaching and guidance to ensure the RM delivers against the financial, non-financial and risk/control objectives.</span><br><span>• Build an environment of collaboration within the cluster by ensuring that the issues are raised and blockages are resolved in a timely manner.</span><br><span>• Drive RM resourcing, performance management and recognition within the cluster.</span><br><span>• Identify and address the top concerns and opportunities for performance improvement in the cluster.</span><br><span>• Manage the cluster’s discretionary spend, expense management.</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• Act as the first line of defence for the cluster.</span><br><span>• Do what is right to avoid reputational risks and operational losses.</span><br><span>• Understand the risk and control environment within area of responsibility and drive rectification as required.</span><br><span>• Clear structures of accountability to ensure that cluster members are capable of performing successfully in their roles. </span><br><span>• Ensure effective implementation of Risk Management framework in the cluster (risk appetite is clear and integral to the strategy with appropriate controls, and having effective processes in place to identify, manage, monitor, and report risk).</span><br><span>• Handle customer issues, complaints, and product enquiries on timely basis in accordance with established procedures. Support RMs within the cluster with the same.</span><br><span>• Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.</span></p><br><br>
<p><span><strong>Governance</strong></span><br><span>• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the cluster and highlighting gaps as appropriate.</span><br><span>• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.</span><br><span>• Fulfil supervisory responsibilities in line with supervisory principles.</span><br><span>• Ensure adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations forms part of the culture.</span><br><span>• Participate in Local Client Committee and other relevant committees where applicable.</span><br><span>• Engage with all audit report findings and ensure feedback is acted upon</span></p><br><br> <br><p><span><strong>Regulatory & Business Conduct</strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br>
<p><span><strong>Key stakeholders</strong></span><br><span>• Market Head</span><br><span>• Senior Client Partner / Team Leaders</span><br><span>• COO</span><br><span>• Business Managers</span><br><span>• Head of Client Services Manager</span><br><span>• Client Service Managers</span><br><span>• Product Specialists and dedicated functional partners</span><br><span>• Relevant Front office colleagues</span></p><br><br>
<p><span><strong>Other Responsibilities</strong></span><br><span>• Embed Here for good and Group’s brand and values in UAE |Private Banking DIFC Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Relationship Management </span><br><span>• Market Knowledge (SIF)</span><br><span>• Products and Processes</span><br><span>• Strategy and Business Model (SIF)</span><br><span>• Manage Conduct</span><br><span>• Manage Risk</span></p><br><br><b>Qualifications</b> <br><p><span>• Academic or Professional Education/Qualifications – relevant degree</span><br><span>• Licenses and Certifications/accreditations – as required by role remit and responsibility</span><br><span>• Professional Memberships – as required by role remit and responsibility</span><br><span>• Bank training, i.e. mandatory & developmental</span><br><span>• Languages – fluency in business English</span><br><span>• Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility</span><br><span>• Strong people management and coaching skills</span><br><span>• Proven capabilities in growing the business for a team</span><br><span>• Proven risk management capabilities</span><br><span>• Firm in all business guidelines and compliance issues</span><br><span>• Sound knowledge of financial markets and investment products</span><br><span>• Outstanding communication and presentation skills</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
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<p>To take responsibility as the Public Sector Head for the development and execution of the business strategy for Public Sector clients across the Middle East & Africa (MEA) region. This role is focused on achieving client acquisition and revenue targets by driving strategic dialogue with key government entities, originating and executing business opportunities, and positioning Citi as the premier financial partner in the region's economic transformation and development agenda.</p><br><br><ul><li><p>Develop and strengthen trusted relationships with senior officials, particularly at the Ministerial and Head-of-State level, across both Middle Eastern and African sovereign institutions, to sustain strategic dialogue and drive business.</p><br><br></li><li><p>Originate and monetize business opportunities across Citi's entire product portfolio, including fixed income, equity, derivatives, structured products, FX, treasury and trade solutions, and sustainable finance instruments.</p><br><br></li><li><p>Drive thought leadership and content relevant to the strategic objectives of MEA public sector clients, focusing on areas such as economic diversification, infrastructure development, privatization, digital transformation, and regional integration.</p><br><br></li><li><p>Lead Public Sector initiatives that progress the franchise's objectives, performance, and market leadership across the MEA region.</p><br><br></li><li><p>Lead and mentor junior staff to develop their banking skill set and public sector knowledge across both sub-regions.</p><br><br></li></ul><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Achieve sustainable revenue growth across the portfolio of public sector accounts in the Middle East & Africa, with accountability for both sub-regional P&L performance.</p><br><br></li><li><p>Implement strategic calling plans to ensure business development is pursued across the entire MEA client base, with a focus on key sovereign, state-related, and development finance entities in both the GCC, Levant, emerging Middle East and African markets.</p><br><br></li><li><p>Originate business opportunities by leveraging Citi's full product suite to support national development plans, strategic projects, and regional integration initiatives — including infrastructure financing, sovereign bond issuances, privatizations, and public-private partnerships.</p><br><br></li><li><p>Work with product partners to structure viable, scalable, and cost-effective client solutions that align with the region's financing needs for major infrastructure, diversification, and climate-resilience projects across MEA.</p><br><br></li><li><p>Develop and execute local currency financing solutions for African sovereign and DFI clients, helping to de-risk hard currency debt exposure and support domestic capital market development.</p><br><br></li><li><p>Engage proactively with Middle East major sovereign wealth funds and public pension funds on asset monetization, co-investment, and advisory mandates — including infrastructure allocations, private credit, and cross-border investment strategies.</p><br><br></li><li><p>Work with Independent Risk to manage the portfolio and individual client risk, achieving targeted risk-adjusted returns, particularly in the context of sovereign credit across both the Middle East and Africa's diverse credit landscape.</p><br><br></li><li><p>Develop deep industry and segment specialization relevant to the MEA region's evolving economic landscape, including expertise in African Continental Free Trade Area (AfCFTA) implications and GCC economic diversification.</p><br><br></li><li><p>Represent the Bank and the Public Sector franchise at public forums, including regional economic summits, investment conferences, and multilateral development bank convenings across MEA, serving as a subject matter expert.</p><br><br></li><li><p>Build and maintain a strong network across African Development Finance Institutions (DFIs), multilateral organizations (AfDB, IFC, World Bank), and key African sovereign entities to originate cross-border opportunities.</p><br><br></li></ul><br><p><b>Candidate Specification</b></p><br><br><p><b>Knowledge / Experience</b></p><br><br><ul><li><p>Extensive client interaction at senior levels within government and public sector entities across both the Middle East and Africa.</p><br><br></li><li><p>Full knowledge of the entire suite of Citi’s products and a strong corporate finance mindset, with demonstrated experience in sovereign advisory, debt capital markets, structure funding and sustainable finance.</p><br><br></li><li><p>Proven track record of deal origination, structuring, and execution in emerging markets, with specific experience in both Middle East and African markets strongly preferred.</p><br><br></li><li><p>Consistent history of delivering on revenue and budget targets across a geographically diverse and complex client portfolio.</p><br><br></li><li><p>Strong credit skills and experience, particularly with sovereign credits across the Middle East and Africa's varied credit spectrum — from investment-grade GCC sovereigns to frontier African markets.</p><br><br></li><li><p>Deep geographic and cultural awareness and understanding of operating across the MEA region, including sensitivity to the distinct political, regulatory, and business environments in both sub-regions.</p><br><br></li><li><p>Understanding of Development Finance Institutions (DFIs), multilateral development banks (MDBs), and their evolving role in the MEA region, including the African Development Bank, IFC, and regional DFIs.</p><br><br></li><li><p>Familiarity with Africa's infrastructure financing landscape, sovereign bond markets, and the AfCFTA's implications for cross-border trade and investment flows.</p><br><br></li></ul><p><b>Qualifications</b></p><br><br><ul><li><p>Master's degree, MBA, or equivalent from a leading institution.</p><br><br></li><li><p>15+ years of Corporate Banking and/or Development Finance experience, with meaningful exposure to both Middle Eastern and African markets.</p><br><br></li><li><p>Prior experience dealing with public sector institutions in Middle East and Africa, with strong preference for candidates with demonstrated coverage of sovereign, SWF, and DFI clients across Middle East and African sovereign and DFI clients.</p><br><br></li><li><p>Business SCO credentials (or similar from another global financial institution).</p><br><br></li><li><p>Solid network of contacts and access across the Middle East and key African financial centers (e.g., Nairobi, Lagos, Cairo, Johannesburg, Abidjan).</p><br><br></li><li><p>Fluency in English is required. Fluency or professional proficiency in Arabic is a significant advantage. Working knowledge of French is an additional asset given Francophone Africa coverage.</p><br><br></li><li><p>The position will be based in either Dubai or Riyadh, with regular travel across the MEA region.</p><br><br></li></ul><p><b>Development Value</b></p><br><br><ul><li><p><b>Senior Exposure:</b> Exposure to Senior Management and Senior Bankers throughout Citi's extensive global and MEA network, including country CEOs and regional leadership.</p><br><br></li><li><p><b>World-Class Skills:</b> Opportunity to develop world-class, broad-based banking and client relationship skills across one of the world's most dynamic and strategically important emerging market corridors.</p><br><br></li><li><p><b>Complex Environment:</b> Opportunity to work in a large and complex organization with a demanding customer base spanning Middle East sovereigns, SWFs, African DFIs, and multilateral institutions in a challenging and dynamic environment.</p><br><br></li><li><p><b>Risk Expertise:</b> Gain deep experience and insight into the risks and associated mitigation strategies in dealing with the Public Sector across the full MEA spectrum.</p><br><br></li><li><p><b>Multicultural Environment:</b> Exposure to an open and multicultural working environment spanning diverse cultures, languages, and regulatory frameworks across the Middle East and Africa.</p><br><br></li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Institutional Banking<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Corporate Banking<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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About this role:<ul><li>Manage 25-30 member relationships and participates in account planning with Gartner Leadership Client Managers and Account Executives. </li><li>Assist members to achieve their Mission Critical Priorities by leveraging a mix of appropriate Gartner assets and own personal experience/knowledge.</li><li>Leverage subject matter expertise to provide solutions, insights, and guidance for the members.</li></ul><ul><li>Provide valuable interactions and support by assessing member needs and developing a customized engagement plan in accordance with overall service deliverables and entitlements.</li><li>Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.</li><li>Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development, and value demonstration activities.</li><li>Host and /or participating in periodic onsite or remote member activities, including workshops, research analyst visits (where appropriate), round tables, and webinars (in collaboration with Gartner Research). </li></ul>You must have:<ul><li>University graduate (Masters preferred) with a 15+ years’ working experience; working in a senior cyber security leadership role</li><li>Successful experience in roles such as CISO, CSO, Head of Cyber Security. Also experience in Consulting and Advisory roles in the cybersecurity realm would be beneficial.</li><li>In-depth understanding of Information Security, Cybersecurity, Risk Management and Resilience, from strategic planning to implementation in technical domains (e.g. OT Security, IAM, Data Security, Application Security, Cloud Security, Third Party Cyber Risk Management, etc.)</li><li>Experience with strategy development, organizational design, initiative management, application of metrics and understanding of major industry trends</li><li>Critical thinking and problem solving to assess client situations and provide actionable outcome-based business/technical advice</li><li>High tolerance/evolved ability to lead and manage ambiguous situations</li><li>Excellent relationship management skills including experience working with senior technology and business leaders</li><li>Experience coaching and mentoring senior level leaders</li><li>Excellent public speaking and workshop facilitation skills</li><li>Collaboration and team leadership</li><li>Strong time and client portfolio management skills</li><li>Travel 25% and upwards</li><li>Ability work with minimal administrative support</li><li>Fluency in other European Languages (German, French, Spanish, Italian) or Arabic preferred</li></ul>Who you are: <ul><li>Critical thinker and problem solver demonstrating the ability to assess our Member’s situations and provide actionable, outcome-based business/technical advice as well as the ability to leverage appropriate resources to help Members achieve results</li><li>Excellent relationship management skills, including experience working with C level executives </li><li>Ability to build strategic internal partnerships with key roles across the organization and positively impact change </li><li>This role is a client-facing position that requires a high level of executive presence and ability build trust and deliver value. </li><li>Demonstrate superior verbal and written communication skills as well as strong facilitation and presentation skills. </li></ul>In addition to an outstanding work environment with excellent growth potential, Gartner Enterprise IT Leaders provides exceptional compensation and benefits, including:<ul><li>Competitive base salary</li><li>Annual bonus potential</li><li>Excellent benefits package</li></ul><p>#LI-JC6.</p><br><p><b>Who are we? </b></p><br><p>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.</p><br><p>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.</p><br><p>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.</p><br><p><b>What makes Gartner a great place to work? </b></p><br><p>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.</p><br><p>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.</p><br><p>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.</p><br><p>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.</p><br><p><b>Gartner is the world authority on AI</b></p><br><p>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.</p><br><p>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.</p><br><p><b>What do we offer? </b></p><br><p>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.</p><br><p>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.</p><br><p>Ready to grow your career with Gartner? Join us.</p><br><p><br>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.</p><br><p>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to <span><span><span><span><span>ApplicantAccommodations@gartner.com</span></span></span></span></span>.</p><br>Job Requisition ID:113066<p><span>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.</span></p><br><p>Gartner Applicant Privacy Link: <span><span><span><span><span><span><span><span><span>https://jobs.gartner.com/applicant-privacy-policy</span></span></span></span></span></span></span></span></span></p><br><p><br><span><b>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.</b></span></p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Reports to: Technical Lead, C4RPWC Location: Ajman, UAE Purpose of the position The Consortium for Red Palm Weevil Control (C4RPWC) is a multi-institutional international initiative led by ICARDA to develop, test, and scale innovative and sustainable solutions for the management and containment of Red Palm Weevil (RPW).<br> Workstream 5 (WS5) focuses on translating research into action through innovation scaling, adoption pathways, socio-economic and policy research, evidence-based decision support, and stakeholder-centered approaches that accelerate the uptake of RPW management solutions.<br> WS5 has three work packages: WP1-Socioeconomics and Policy, WP2-Citizen science, and WP3-Pathways to scaling.<br> The WS5 Lead provides scientific, technical, and operational leadership for the planning, implementation, coordination, and delivery of all activities under WS5.<br> The incumbent is responsible for overseeing all work packages within the workstream, ensuring effective partner coordination, stakeholder engagement, technical quality assurance, monitoring and reporting, and the timely delivery of outputs and outcomes.<br> The WS5 Lead serves as the primary focal point for WS5 across consortium partners and works closely with the Technical Lead, Program Management Unit, national partners, and stakeholders to ensure that workstream activities contribute to the successful adoption, scaling, and sustainability of integrated RPW management solutions in the UAE and participating countries.<br> About ICARDA The International Center for Agricultural Research in the Dry Areas (ICARDA) is a treaty-based international non-profit research organization supported by CGIAR.<br> ICARDA’s mission is to reduce poverty, enhance food, water, and nutritional security, as well as environmental health in the face of global challenges including climate change.<br> We do this through innovative science, strategic partnerships, linking research to development and capacity development that take into account gender equality and the role of youth in transforming the dry areas.<br> ICARDA works in partnership with governments, universities, civil society, national agricultural research organization, other CGIAR Research Centers, and the private sector.<br> With its temporary Headquarters in Beirut, Lebanon, ICARDA operates in regional and country offices across Africa, Asia and the Middle East.<br> For more information: www.<br>icarda.org . Main responsibilities Workstream Leadership and Coordination · Provide overall scientific and operational leadership for WS5.<br> · Lead the planning, implementation, monitoring, and reporting of all Work Packages under WS5.<br> · Develop annual and quarterly workplans, implementation schedules, milestones, and budgets for WS5 activities.<br> · Ensure effective coordination among Work Package Leads, consortium partners, and implementing institutions.<br> · Facilitate regular workstream planning, coordination, and review meetings.<br> · Ensure timely delivery of outputs, outcomes, and key performance indicators assigned to WS5.<br> · Represent WS5 in Consortium Management Team meetings and other internal coordination mechanisms.<br> Technical Leadership · Provide scientific leadership and technical guidance across all Work Packages within WS5.<br> · Ensure implementation follows agreed methodologies, protocols, and quality standards.<br> · Review technical workplans, methodologies, data collection approaches, and reports produced by Work Package teams.<br> · Promote evidence-based decision-making and adaptive management throughout implementation.<br> · Ensure integration of WS5 activities with relevant outputs and activities from other workstreams.<br> · Identify technical risks and develop mitigation strategies to support successful implementation.<br> Work Package Oversight · Provide overall scientific, technical, and operational oversight of all Work Packages under WS5.<br> · Ensure effective planning, coordination, implementation, and reporting across Work Packages 1, 2, and 3.<br> · Monitor progress against approved workplans, milestones, deliverables, and performance indicators.<br> · Coordinate Work Package Leads, consortium partners, consultants, and implementing institutions to ensure integrated delivery of activities and outputs.<br> · Ensure implementation follows approved methodologies, protocols, and quality standards.<br> · Identify and address technical, operational, and implementation bottlenecks affecting delivery of work package activities.<br> · Ensure effective integration and knowledge sharing among the three work packages and with relevant activities in other workstreams.<br> · Oversee data collection, data quality assurance, technical reporting, and documentation of lessons learned and best practices.<br> · Ensure timely completion of work package outputs and contributions to workstream-level outcomes and Consortium targets.<br> · Lead the synthesis of results, lessons learned, and recommendations generated across the workstream for reporting, dissemination, and scaling purposes.<br> Monitoring, Reporting and Knowledge Management · Track progress against approved workplans, milestones, and performance indicators.<br> · Prepare technical progress reports, annual reports, and donor reporting inputs related to WS5.<br> · Maintain workstream documentation, activity records, and knowledge products.<br> · Support monitoring, evaluation, and learning processes in coordination with the Program Management Unit.<br> · Contribute to synthesis reports and cross-workstream technical publications.<br> Stakeholder Engagement and Partnerships · Build and maintain strong relationships with consortium partners, national research institutions, universities, private sector partners, scaling partners, and international organizations.<br> · Support collaboration with government entities, including the Agricultural Research Center (ARC) Egypt, Desert Research Center (DRC) Egypt, UAE Ministry of Climate Change and Environment (MOCCAE), Abu Dhabi Agriculture and Food Safety Authority (ADAFSA), and other relevant regional and national institutions.<br> · Represent WS5 in technical meetings, workshops, conferences, and stakeholder consultations.<br> · Facilitate knowledge exchange among participating countries and institutions.<br> · Promote alignment of WS5 activities with national and regional RPW management priorities.<br> Capacity Development and Scaling · Collaborate with ICARDA’s Communications Team to translate technical findings into briefs, infographics, and presentations.<br> · Ensure scientific outputs are accessible to policy and decision-making audiences.<br> · Support development of strategic narratives and outreach materials.<br> Communications and Knowledge Translation · Work closely with the Communications and Knowledge Management team to disseminate WS5 achievements and results.<br> · Contribute technical content for policy briefs, factsheets, newsletters, scientific publications, and presentations.<br> · Support translation of scientific findings into practical recommendations for policymakers, extension services, and farmers.<br> · Ensure visibility of donor and consortium contributions in accordance with approved communications guidelines.<br> Resource Mobilization and Strategic Contribution · Identify opportunities for leveraging and expanding WS5 activities.<br> · Contribute technical inputs to concept notes, proposals, and resource mobilization efforts.<br> · Support planning for future phases and scale-up of successful interventions.<br> · Contribute scientific input to strategic planning discussions within the Consortium.<br> Terms of appointment, salary, and benefits This is an internationally recruited staff position for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months’ maternity leave, 15 days’ paternity leave.<br> The successful candidate will be offered an initial contract of 2 years, renewable subject to continued need for the position, availability of funds and satisfactory performance.<br> The first year will be probationary period.<br> Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language.<br> Applications in other languages will not be considered.<br> Only shortlisted candidates will be contacted.<br> Education, qualifications, and experience · A Ph.<br>D. in the agricultural science fields such as entomology, plant protection, Agricultural economics, and pest management; in closely related fields such as public policy or social sciences; or other related fields that directly relate to agricultural science, technology, and innovation.<br> · 8-10 years of experience and progressive levels of responsibility for projects on topics such as integrated pest management, innovation scaling, or public policy.<br> · Strong understanding of insect biology, surveillance, monitoring, control technologies, and integrated pest management approaches.<br> · Experience with innovation scaling strategies and the use of evidence-based frameworks for expanding the reach and impact of agricultural innovations across diverse socio-economic and agroecological systems, with an emphasis on issues such as market integration, policy alignment, and stakeholder empowerment.<br> · Experience working with government agencies, research institutions, private sector partners, and development organizations.<br> · Experience in project/program monitoring, evaluation, and learning approaches, as well as impact assessment methods and tools.<br> · Strong project management, planning, reporting, and coordination skills.<br> · Demonstrated ability to manage multidisciplinary and multicultural teams.<br> · Excellent written and verbal communication skills in English.<br> · Written and verbal communication skills in Arabic preferred.<br> · Demonstrated experience in proposal development and resource mobilization is desirable.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><span>An employee of the American Hospital Dubai is expected to promote the mission and philosophy of the hospital by acting in a caring, courteous and confidential manner towards patients, visitors, colleagues and staff by performing their duties and responsibilities according to the expected standards in order to fully meet patient care needs.</span></p><br><br>Responsibilities:<br><p><span><strong>Enterprise Integration Architecture</strong></span></p><br><ul><li><span>Defines and maintains the enterprise clinical integration architecture, standards, design principles, interface patterns, and technology roadmap in alignment with organizational strategy and enterprise architecture.</span></li><li><span>Designs scalable and reusable integration solutions connecting the Electronic Medical Record, clinical applications, ancillary systems, imaging platforms, medical devices, financial systems, patient portals, mobile applications, and external healthcare networks.</span></li><li><span>Evaluates integration requirements and recommend appropriate technologies, standards, and architecture patterns based on clinical criticality, security, performance, maintainability, and business continuity needs.</span></li><li><span>Provides technical design authority for major clinical systems implementations, expansions, migrations, upgrades, mergers, and digital transformation initiatives.</span></li></ul><p><span><strong>Healthcare Interoperability and Standards</strong></span></p><br><ul><li><span>Leads the design, development, implementation, and optimization of integrations using HL7 v2, FHIR, DICOM, IHE profiles, APIs, web services, messaging technologies, and other healthcare interoperability standards.</span></li><li><span>Ensures consistent implementation of patient identity, encounter, order, result, medication, scheduling, billing, document, and clinical data exchange workflows across enterprise systems.</span></li><li><span>Establishes interface specifications, data mappings, terminology standards, validation rules, error-handling processes, and integration documentation.</span></li><li><span>Supports compliance with DHA, NABIDH, JCI, health information exchange, data privacy, and organizational information governance requirements.</span></li></ul><p><span><strong>Interface Engine and Integration Platform Management</strong></span></p><br><ul><li><span>Provides senior technical oversight for enterprise interface engines, API management platforms, integration services, message queues, monitoring tools, and supporting infrastructure.</span></li><li><span>Designs and develops complex interfaces, transformation logic, routing rules, APIs, and integration components while ensuring configuration quality and maintainability.</span></li><li><span>Monitors message processing, interface queues, system connectivity, transaction volumes, error rates, and integration performance to maintain reliable 24/7 data exchange.</span></li><li><span>Leads capacity planning, platform upgrades, performance tuning, patching, certificate management, high availability, and lifecycle planning for integration technologies.</span></li></ul><p><span><strong>Clinical Integration Delivery</strong></span></p><br><ul><li><span>Leads integration workstreams for implementation of new clinical applications, medical devices, diagnostic platforms, digital solutions, and external healthcare services.</span></li><li><span>Translates clinical and operational requirements into detailed integration designs, technical specifications, workflow diagrams, data mappings, and implementation plans.</span></li><li><span>Coordinates with vendors, system analysts, clinical teams, and technical resources to ensure integration dependencies, timelines, testing, and production readiness are effectively managed.</span></li><li><span>Ensures integrations are delivered within agreed scope, quality, security, and service expectations while maintaining alignment with patient safety and operational priorities.</span></li></ul><p><span><strong>Testing, Validation and Change Management</strong></span></p><br><ul><li><span>Develops and governs integration testing strategies covering unit testing, system integration testing, regression testing, performance testing, failover testing, and user acceptance testing.</span></li><li><span>Validates message content, data accuracy, patient identity, workflow outcomes, error conditions, system acknowledgements, and downstream clinical availability before production deployment.</span></li><li><span>Leads technical review and approval of integration changes through established change-management and release-governance processes.</span></li><li><span>Maintains version control, deployment documentation, interface inventories, test evidence, rollback procedures, and post-implementation validation records.</span></li></ul><p><span><strong>Patient Identity and Data Integrity</strong></span></p><br><ul><li><span>Ensures accurate and consistent patient identity, demographic, encounter, provider, location, order, and clinical data exchange across integrated systems.</span></li><li><span>Collaborates with Health Information Management, Clinical Systems, and operational stakeholders to address duplicate records, mismatched identities, data-quality issues, and reconciliation requirements.</span></li><li><span>Defines integration controls that reduce the risk of patient misidentification, missing clinical information, duplicate transactions, and incorrect routing of patient data.</span></li><li><span>Supports master data management, enterprise patient index, terminology management, and data standardization initiatives.</span></li></ul><p><span><strong>Service Reliability and Incident Management</strong></span></p><br><ul><li><span>Leads the investigation and resolution of complex integration incidents involving failed messages, delayed results, interface outages, incorrect mappings, duplicate transactions, system connectivity, and data discrepancies.</span></li><li><span>Coordinates incident response with application teams, infrastructure, cybersecurity, vendors, clinical departments, and external entities to minimize disruption to patient care.</span></li><li><span>Establishes monitoring thresholds, automated alerts, escalation procedures, technical runbooks, and service restoration processes for critical interfaces.</span></li><li><span>Participates in on-call support and provide senior technical leadership during major incidents, system downtimes, emergency events, and disaster recovery activities.</span></li></ul><p><span><strong>Cybersecurity, Privacy and Compliance</strong></span></p><br><ul><li><span>Designs integrations in accordance with cybersecurity, privacy, access control, encryption, authentication, audit, network segmentation, and secure data-transfer requirements.</span></li><li><span>Collaborates with Information Security to assess integration risks, third-party connectivity, API exposure, vulnerabilities, privileged access, and regulatory compliance.</span></li><li><span>Ensures sensitive patient and organizational information is exchanged only through authorized, secured, monitored, and appropriately documented channels.</span></li><li><span>Supports internal audits, accreditation surveys, regulatory inspections, risk assessments, and corrective actions related to healthcare interoperability and clinical information exchange.</span></li></ul><p><span><strong>Business Continuity and Disaster Recovery</strong></span></p><br><ul><li><span>Designs resilient integration solutions incorporating redundancy, high availability, fault tolerance, message recovery, transaction replay, and controlled downtime workflows.</span></li><li><span>Develops, tests, and maintains disaster recovery, business continuity, backup, restoration, failover, and recovery procedures for integration platforms and critical interfaces.</span></li><li><span>Coordinate downtime and recovery planning with Clinical Systems, Infrastructure, vendors, and operational departments to preserve essential clinical information flows.</span></li><li><span>Analyzes integration-related business continuity risks and recommend improvements to strengthen enterprise resilience.</span></li></ul><p><span><strong>Technical Governance and Documentation</strong></span></p><br><ul><li><span>Establishes and maintains integration governance standards, architectural review processes, naming conventions, coding practices, deployment procedures, and documentation requirements.</span></li><li><span>Maintains the enterprise interface catalogue, architecture diagrams, data-flow maps, system dependencies, technical specifications, support ownership, and lifecycle records.</span></li><li><span>Conducts technical design reviews, code reviews, security reviews, and architecture assessments to ensure solutions are sustainable and aligned with enterprise standards.</span></li><li><span>Mentors integration analysts, interface developers, and technical team members in healthcare interoperability, troubleshooting, architecture, and best practices.</span></li></ul><p><span><strong>Vendor and Stakeholder Management</strong></span></p><br><ul><li><span>Acts as the senior technical liaison with clinical application vendors, interface-engine providers, external health information exchanges, consultants, and implementation partners.</span></li><li><span>Reviews vendor integration proposals, statements of work, technical designs, interface capabilities, security requirements, and support arrangements.</span></li><li><span>Contributes to requests for proposal, product evaluations, procurement decisions, contract reviews, licensing forecasts, and technical due diligence.</span></li><li><span>Communicates integration risks, dependencies, progress, and recommendations clearly to technical teams, clinical stakeholders, project governance groups, and senior leadership.</span></li></ul><p><span><strong>Innovation and Digital Transformation</strong></span></p><br><ul><li><span>Evaluates emerging interoperability technologies, cloud integration platforms, FHIR services, API ecosystems, event-driven architecture, automation, and artificial intelligence integration requirements.</span></li><li><span>Supports smart hospital initiatives, remote care, mobile health, patient engagement, clinical decision support, medical device integration, and advanced analytics programs.</span></li><li><span>Develops reusable integration services and enterprise APIs that accelerate digital transformation while maintaining security, governance, and patient safety.</span></li><li><span>Monitors developments in international healthcare interoperability standards and recommend strategic adoption where appropriate.</span></li></ul><p><span><strong>Performance Monitoring and Continuous Improvement</strong></span></p><br><ul><li><span>Establishes and monitors integration performance indicators covering interface availability, transaction success, error resolution, data quality, incident response, system capacity, and project delivery.</span></li><li><span>Analyzes recurring failures, message volumes, performance trends, service risks, and support demands to identify sustainable improvement opportunities.</span></li><li><span>Prepares technical dashboards, architecture reports, risk summaries, project updates, and recommendations for IT leadership and governance committees.</span></li><li><span>Participates in Clinical Informatics, Enterprise Architecture, Cybersecurity, Data Governance, and digital transformation committees as required.v</span></li></ul><br>Qualifications:<br><p><span><b>QUALIFICATIONS & SKILLS:</b></span></p><br><ul><li><span>Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Health Informatics, Biomedical Engineering, or a related discipline.</span></li><li><span>Master’s Degree in Health Informatics, Information Systems, Enterprise Architecture, Digital Health, or a related field preferred.</span></li><li><span>Professional certifications in HL7, FHIR, cloud architecture, enterprise architecture, integration platforms, cybersecurity, or project management are preferred.</span></li><li><span>Advanced knowledge of HL7 v2, FHIR, DICOM, IHE profiles, REST APIs, SOAP services, JSON, XML, SQL, integration engines, messaging technologies, and healthcare interoperability.</span></li><li><span>Strong understanding of Electronic Medical Records, clinical workflows, patient identity management, laboratory, pharmacy, imaging, billing, scheduling, and ancillary systems.</span></li><li><span>Knowledge of integration architecture, API management, cloud platforms, databases, networking, encryption, authentication, high availability, disaster recovery, and cybersecurity principles.</span></li><li><span>Strong analytical, software development, troubleshooting, architecture, documentation, communication, and stakeholder management skills</span></li><li><span>Ability to lead complex integration programs, influence technical decisions, and manage competing priorities in a high-availability healthcare environment.</span></li></ul><p><span><b>PROFESSIONAL EXPERIENCE:</b></span></p><br><ul><li><span>Minimum of eight (8) years of progressive experience in healthcare integration, clinical systems, software integration, health informatics, or enterprise application architecture.</span></li><li><span>Minimum of three (3) years in a senior integration architect, technical lead, interface architect, or equivalent healthcare technology role.</span></li><li><span>Demonstrated experience designing, developing, and supporting enterprise healthcare interfaces using HL7, FHIR, DICOM, APIs, and interface-engine technologies.</span></li><li><span>Experience integrating Electronic Medical Records with laboratory, pharmacy, radiology, cardiology, medical devices, finance, patient portals, and external health information exchange platforms.</span></li><li><span>Proven experience in integration architecture, technical design, system implementation, data migration, testing, production support, and incident resolution.</span></li><li><span>Experience with Oracle Health/Cerner or another major enterprise Electronic Medical Record platform is highly preferred.</span></li><li><span>Experience supporting DHA, NABIDH, JCI, data privacy, cybersecurity, and healthcare information governance requirements is preferred.</span></li><li><span>Experience within a tertiary, multi-site, or JCI-accredited healthcare organization is highly desirable.</span></li><li><span>Demonstrated ability to lead vendors, technical teams, analysts, and multidisciplinary stakeholders through complex integration initiatives.</span></li></ul> </div>