Ophthalmology Jobs in UAE
12792 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>JOB PURPOSE</strong></p><br>
<p>The CRM Manager will lead the end-to-end CRM strategy for Starbucks across automations and tactical campaigns. The CRM Manager will sit within the Integrated Marketing function, reporting to the Head of CRM. </p><br>
<p>The CRM Manager will be responsible for the development and execution of the Starbucks CRM strategy, integration with Starbucks Rewards, optimization of marketing budgets, and fostering a high-performing team culture. This role is pivotal in driving customer engagement, retention, reactivation and lifetime value through strategic CRM initiatives, across lifecycle and tactical comms. </p><br>
<p><strong>This role:</strong> </p><br>
<ul>
<li>Is responsible and accountable for the management, development and performance of Starbucks CRM Strategy. </li>
</ul>
<ul>
<li>Is responsible for the management of the Starbucks CRM marketing budget to help deliver overall brand and business awareness, engagement and ROI targets. </li>
</ul>
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<li>Works seamlessly with the Starbucks marketing team to ensure alignment with the wider Starbucks marketing & loyalty strategy. </li>
</ul>
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<li>Works seamlessly with the Performance team, Digital Marketing team and brand teams to deliver the business plans for brands. </li>
</ul>
<ul>
<li>Works closely with the central Data team to continuously improve our visibility and use of customer data for Starbucks. </li>
</ul> <p><strong>KEY RESPONSIBILITIES</strong></p><br>
<p><strong>Strategy </strong> </p><br>
<ul>
<li>Develop and execute CRM strategies aligned with Starbucksâ business plans and customer experience goals. </li>
</ul>
<ul>
<li>Manage CRM automations and promotions as key marketing channels to support brand growth and profitability. </li>
</ul>
<ul>
<li>Collaborate with brand teams, performance managers, and digital marketing to align CRM efforts with business plans. </li>
</ul>
<p><strong>CRM Campaigns</strong> </p><br>
<ul>
<li>Own and optimize CRM management process from strategic concept to technical execution on CRM channels including but not limited to email, push and WhatsApp. </li>
</ul>
<ul>
<li>Map & own the customer journeys and buying cycles, creating automated lifecycle campaigns and workflows that support them from contact acquisition to retention. </li>
</ul>
<ul>
<li>Lead on quality control and performance for all campaign creation and execution. </li>
</ul>
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<li>Work with Starbucks team to create relevant, personalised and engaging customer experiences within CRM and across the whole customer journey to support the customer contact strategy, brand equity and commercial performance. </li>
</ul>
<ul>
<li>Be a customer champion and ensure that the right messages are delivered to the right customers at the right time. </li>
</ul>
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<li>Monitor CRM KPIs to identify and act on opportunity to improve performance and to meet and exceed targets. </li>
</ul>
<ul>
<li>Give recommendations for the constant improve of CRM campaign content, targeting and delivery to improve the customer experience and increase campaign performance. </li>
</ul>
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<li>Support the management and development of Bloomreach as the Alshaya Campaign Management Tool and Customer Data Platform partner. </li>
</ul>
<ul>
<li>Continuously review all costs, campaign delivery to improve channel and performance and overall ROI. </li>
</ul>
<p><strong>Growth</strong> </p><br>
<ul>
<li>Drive continuous customer growth for Starbucks through the use of CRM for acquisition, retention and customer lifetime value. </li>
</ul>
<ul>
<li>Make use of new CRM channels such as WhatsApp, to diversify opportunities for engaging with customers and deploying the CRM strategy. </li>
</ul>
<ul>
<li>Embed a performance focus and test & learn culture across the team to test, analyse, and iterate on new ideas and opportunities to drive continuous improvement across all KPIs including but not limited to reach, open rate, click through rate, conversion, AOV, app install, order frequency, customer lifetime value. </li>
</ul>
<ul>
<li>Develop and make full use of our relationship with Bloomreach and other external teams, to help us develop our CRM strategy and delivery. </li>
</ul>
<p><strong>Data & Reporting</strong> </p><br>
<ul>
<li>Provide an advanced, comprehensive reporting function across all channels, devices and customer segments to drive performance improvements within the team and to increase performance transparency outside of the team. </li>
</ul>
<ul>
<li>Put in place clear KPIs and success measures for all existing and new CRM initiatives in order to effectively track, identify, measure, and roll out all opportunities and efficiencies. </li>
</ul>
<ul>
<li>Produce detailed tactical analysis on an âas and when requiredâ basis. </li>
</ul>
<ul>
<li>Surface and communicate innovative insights and actionable outputs on a regular basis. </li>
</ul>
<ul>
<li>Collaborate with data and technical teams to ensure we have all relevant reports and dashboards to maximise CRM performance. </li>
</ul>
<p><strong>People</strong> </p><br>
<ul>
<li>Work seamlessly with brand teams in parallel with the Senior Performance Managers, and with all other members of the Integrated marketing team to deliver an Omni-Channel CRM plan. </li>
</ul>
<ul>
<li>Work closely with other Alshaya departments to ensure that all marketing activity is delivered in line with set processes and procedures, and in accordance with regional strategies, goals and objectives. </li>
</ul>
<ul>
<li>Work equally effectively under your own initiative or as a fully committed team player, engendering respect and support from other members of the global business. </li>
</ul>
<ul>
<li>Maintain and develop relationships with all external partners to leverage strategic support, knowledge transfer and value add opportunities, ensuring that the Alshaya work ethic, brand values and mission are upheld at all times. </li>
</ul>
<ul>
<li>Be fully customer focused, promoting the voice of the customer across all activities and creating a meaningful relationship the customer across all marketing touchpoints. </li>
</ul>
<ul>
<li>Lead, build, inspire, manage and develop an effective, happy and motivated team. </li>
</ul>
<p><strong>Expertise</strong> </p><br>
<ul>
<li>Maintain an up to date, expert level of knowledge within your field of expertise and across your professional network and remain aware of key industry developments and innovations and their application to Alshaya. </li>
</ul>
<ul>
<li>Be acutely aware of competitor activity and poised at all times to capitalize on opportunities and repel threats. </li>
</ul>
<ul>
<li>Constantly look for new opportunities and regularly make suggestions as to how things can be improved. </li>
</ul>
<ul>
<li>Create opportunities to showcase your expertise internally and externally, to raise the profile of yourself and the CRM Team and to elevate your peers. </li>
</ul> <p><strong>EXPERIENCE / COMPETENCIES REQUIRED </strong></p><br>
<p><strong>Key Skills </strong></p><br>
<ul>
<li>Strong understanding of how to use CRM and CDP marketing tools for segmentation and automaton, to increase customer retention. </li>
</ul>
<ul>
<li>Coding knowledge and experience with several languages including HTML, CSS, Java, JavaScript. </li>
</ul>
<ul>
<li>At least 5 years in eCommerce CRM marketing, working on retention marketing, digital CRM / loyalty programs, with database sizes of 1M+ members / leads / customer. </li>
</ul>
<ul>
<li>At least 3 years managing eCommerce CRM teams with retention budget responsibilities. </li>
</ul>
<ul>
<li>Experience of using specialist CRM and CDP platforms, tools and software packages eg. Exponea </li>
</ul>
<ul>
<li>Thorough understanding of all data privacy related legislation (e.g. DSR, GDPR etc.) </li>
</ul>
<ul>
<li>Expertise with enterprise web analytical and data tools (e.g. Google Analytics, Adjust, Firebase, Magento etc.) </li>
</ul>
<ul>
<li>Analytical and numbers driven, able to make fact-based recommendations from complex data and turn insight into action. </li>
</ul>
<ul>
<li>Excellent understanding of all digital KPIs controlling performance. </li>
</ul>
<ul>
<li>Passion to learn and master new technologies and techniques. </li>
</ul>
<ul>
<li>Strong commercial acumen and awareness of how to affect profit from any given activity. </li>
</ul>
<ul>
<li>Ability to react to change and make smart, fast decisions. </li>
</ul>
<ul>
<li>Ability to build relationships and to influence across teams and career levels. </li>
</ul>
<ul>
<li>Exemplary communication skills, both written and spoken. </li>
</ul>
<ul>
<li>Outstanding presentation skills and the ability to show complex issues in an engaging way. </li>
</ul>
<ul>
<li>Confident self-starter and organised project manager with the ability to prioritize, multi-task and stay calm under pressure. </li>
</ul>
<ul>
<li>Strong, motivational leader and team player. </li>
</ul>
<ul>
<li>Customer first focus </li>
</ul>
<p><strong>Preferred Skills </strong></p><br>
<ul>
<li>Relevant degree or professional qualification. </li>
</ul>
<ul>
<li>Fashion, home furnishing and beauty experience. </li>
</ul>
<ul>
<li>Experience of MENA markets. </li>
</ul>
<ul>
<li>Fluent with spoken and written Arabic. </li>
</ul>
<ul>
<li>Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets. </li>
</ul>
<ul>
<li>Knowledge and experience in statistical and data mining techniques: GLM/Regression, Random Forest, Boosting, Trees, text mining, social network analysis, etc. </li>
</ul>
<ul>
<li>Experience querying databases and using statistical computer languages: R, Python, SLQ, etc. </li>
</ul>
<ul>
<li>Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc. </li>
</ul> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Role: Senior IT Procurement Officer (UAE Nationals Only)</strong></p><br><p><strong>Location: Abu Dhabi</strong></p><br><p><strong>Job Description:</strong></p><br><ul><li>To manage end-to-end procurement lifecycle related to Information Technology Department.</li></ul><p><strong>Role Purpose:</strong></p><br><ul><li>Act as Senior Buyer for IT category.</li></ul><p><strong>Key Accountabilities of the role:</strong></p><br><p> <strong>IT Procurement & Vendor Management:</strong></p><br><ul><li>Receives RFQs/RFPs from IT requester, solicits proposals from vendors, vendor communication and negotiation</li><li>Attending meeting with senior stakeholder and vendors </li><li>Prepare procurement plan with end users </li><li>Create Contract for all engagement and Negotiate terms & condition with vendors</li><li>PO creation and issuance to vendors for execution and delivery.</li><li>Coordinator between IT and VMCP for vendor registration, vendor account updating, etc.</li><li>Initiate SPM for all engagement </li><li>Ensure closing all Open PO’s </li><li>Support vendors for pending payment by coordinating with requester and FCD</li><li>Ensure the best utilization of SAP Ariba (RFP, Contract Workspace, Reverse Auction)</li><li>Ensures to always maintain proper and intact vendor communication.</li><li>Fully adhere to VMCP P&P and support line manager in closing audit point</li><li>Work as SME to provide suggestion to enhance the process and to achieve savings </li><li>All IT-related procurement requests should be accommodated in a timely manner in order to avoid delay.</li><li>Acting as a SME in all meetings / deals with internal and external stakeholders.</li><li>Proper vendor communication should be well-maintained.</li></ul><p><strong>Financial & Contract Approval Management:</strong></p><br><ul><li>Lead contract drafting, review and execution with internal and external stakeholders.</li><li>Maintains and monitors Contract Database.</li><li>Ensures proper archiving of procurement file. </li></ul><p><strong>Special Tasks:</strong></p><br><ul><li>Provide assistance to all internal customers (other categories managed by VMCP), perform other tasks as required (attend meetings, attend calls, prepare reports etc.)</li><li>To ensure that good controls are maintained in all department-related functions and ensure that the Department Head is aware of all issues raised within the department.</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul><li>Must have IT procurement experience or IT by profession </li></ul><p><strong>Previous experience: </strong></p><br><ul><li>Preferred CIPS qualified or having active membership </li><li>Banking experience is preferred</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<p>We are currently recruiting for <strong>PMC Construction Superintendent (Mechanical)</strong> role to support our ADNOC Offshore project in Abu Dhabi, United Arab Emirates. </p><br> <p>Due to the nature of the projects and client expectation, the position will be based at our client office with a possibility to move to offshore rotation in Abu Dhabi, United Arab Emirates. </p><br> <p><strong>Remarkable people, trusted by clients to design and advance the world. </strong></p><br> <p><strong>The Role</strong></p><br> <p>The Offshore Construction Superintendent (Mechanical) is responsible for supervising, coordinating, and monitoring all offshore civil construction activities to ensure they are executed safely, on schedule, within budget, and in full compliance with ADNOC standards, project specifications, and international codes</p><br> <p><strong>Our Clients and Projects </strong></p><br> <p><strong>Designing the future. Transforming the world</strong></p><br> <p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover <br> End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li> </ul> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>To facilitate and formulate Construction Supervision, management, coordination, administration and strict enforcement of the Construction scope included as part of FEED/EPC Contract in line with Client's objective of progressing Work Order completion timely and to project schedule </li> <li>Coordination of the FEED/EPC Contractor from construction through commissioning and handing over of FEED/EPC works</li> <li>Review and provide input to the overall construction/installation plan, procedures and construction/installation requirements identified in the EPC Packages developed by FEED contractor to ensure efficient constructability</li> <li>Ensure the construction/installation plan, procedures and requirement developed by EPC contractor comply with the EPC Scope of Work intent and requirements.</li> <li>Coordinate and assist fabrication works at EPC contractor’s or EPC contractor's subcontractor’s fabrication facilities</li> <li>Supervise, monitor and inspect the work EPC contractor and EPC contractor’s subcontractors at the construction location (or place of manufacture where applicable) in accordance with ADNOC Offshore policy for supervision, quality assurance, control and inspection for the project.</li> <li>Maintain EPC contractor’s adherence to safety, quality and schedule requirements for construction.</li> <li>Participate in identifying Construction slippage and recommend corrective action(s) to be performed by EPC contractor</li> <li>Provide construction input to estimates as and when required</li> <li>Review design documents and provide constructability input to designs</li> <li>Undertake visits to facilities/sites to support the development of construction activities, review designs and liaise with EPC Contractor or EPC Contractor’s Subcontractors </li> <li>Identify any Specialist Vendor Support, Tools and Equipment required to implement scope</li> <li>Interface with ADNOC Offshore’s Operations groups as & when necessary</li> <li>Taking part in site surveys and generation of reports where required</li> <li>Formulate Construction deliverables in line with Project procedures for content, and accuracy</li> <li>Assist with construction input to Bid preparation</li> <li>Development of Construction requirements for Bid estimates</li> <li>Thorough working knowledge and experience of construction completion procedures & Pre-commissioning activities</li> <li>Involved in Effective Change Management</li> <li>Liaise closely with ADNOC Offshore PMT team on all aspects of design and technical data</li> <li>Coordinate & carry out required timely Constructability reviews, in line with Model progression</li> <li>Ensure the required Constructability Readiness reviews are addressed to suit the planned deliverables timing</li> <li>Liaise strongly with Procurement team for materials & equipment deliverables for alignment to the overall project schedules</li> <li>Coordinate with Project controls on the progress of work order issuance, and proposed completion dates</li> <li>Participate in HSE improvement activities, promoting HSE elements throughout construction development where ever possible</li> <li>Full working knowledge of construction activities in relation to the relevant discipline</li> <li>Ability to review engineering design drawings and challenge work content for any improvement / cost effective methodology that can be adopted without compromise to safety. Also to be able to challenge engineering detail for possible areas of where hot work can be reduced/minimized.</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected</strong></p><br><ul> <li>Bachelor’s Degree in Mechanical Engineering or equivalent.</li> <li>Minimum 15 years of experience in mechanical construction, with at least 5–7 years offshore experience in oil & gas projects.</li> <li>Strong knowledge of offshore mechanical construction methods, marine works, and ADNOC standards.</li> <li>Familiar with international codes and standards (BS, ASTM, ACI, ISO).</li> <li>PMC experience on EPC Offshore brownfield field production upgradation and modification of existing facilities projects is highly preferable </li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><b>There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!</b></p><br><br><br><br><b><b>Position Overview</b></b><p><span>The </span>Pre-Sales & Delivery Architect<span> plays a critical dual role in the EMEA Professional Services organization. Operating at the exact intersection of sales enablement and high-end project execution, this position splits focus evenly: </span>OutSystems Professional Services Architect<span> and </span>Pre-Sales Support<span>.</span></p><br><br><p><span>You will act as the technical bridge within the team. On the pre-sales side, you will drive architecture blueprinting, technical scoping, and validation to secure new enterprise business. On the delivery side, you will step directly into customer engagements to lead the technical execution of complex, Agentic AI and low-code solutions. This dual perspective ensures that our pre-sales proposals are grounded in real-world delivery feasibility, and our active delivery projects seamlessly execute on early pre-sales visions.</span></p><br><br>Key Responsibilities<br><b><b>1. Pre-Sales Solution Architecture & Enablement</b></b><ul><li><p>Technical Blueprinting & Scoping:<span> Partner closely with Sales and Solution Delivery Managers (SDMs) to translate customer business discovery into accurate, multi-phased Statements of Work (SOWs) and technical roadmaps.</span></p><br><br></li><li><p>Proof of Concepts (PoCs) & Validation:<span> Design and execute targeted technical demonstrations, architectural spikes, and interactive PoCs to prove solution feasibility, particularly around Agentic AI integrations and complex platform setups.</span></p><br><br></li><li><p>AI-Readiness Assessments:<span> Conduct deep-dive technical audits of client environments to assess integration paths, data readiness, and necessary guardrails for non-deterministic AI workflows.</span></p><br><br></li><li><p>Technical Pitching & Advisory:<span> Serve as the trusted technical authority during sales cycles, instilling confidence in client Enterprise Architects, CTOs, and technical decision-makers regarding our architectural patterns and delivery capabilities.</span></p><br><br></li></ul><b><b>2. Professional Services Delivery Architect </b></b><ul><li><p>Architectural Ownership:<span> Act as the Lead Architect on billable customer engagements, owning the technical blueprint for enterprise-grade OutSystems applications and multi-agent AI ecosystems.</span></p><br><br></li><li><p>Delivery Excellence & Quality:<span> Perform code and architecture reviews, oversee integration quality, and ensure delivery teams adhere to high standards of enterprise performance, security, and scalability.</span></p><br><br></li><li><p>Agentic AI Implementation:<span> Direct the practical implementation of LLM orchestration, Retrieval-Augmented Generation (RAG), and "Human-in-the-Loop" (HITL) workflows on live customer projects.</span></p><br><br></li><li><p>Standardization & Playbooks:<span> Package learnings, custom connectors, and architectural patterns from active projects into reusable delivery playbooks to continuously elevate delivery speed and quality across EMEA.</span></p><br><br></li></ul><b><b>Requirements & Qualifications</b></b><b><b>Soft Skills & Behaviors</b></b><ul><li><p>Dual-Mindset Agility:<span> Ability to seamlessly pivot between rapid, commercially driven pre-sales discussions and deep, disciplined project delivery execution.</span></p><br><br></li><li><p>Consultative & Challenger Approach:<span> Comfortable challenging legacy architectural thinking and guiding clients toward scalable, AI-native patterns.</span></p><br><br></li><li><p>Commercial Awareness:<span> Mindful of time-to-value (TTFV), project margins, and scope boundaries during both pre-sales scoping and active delivery.</span></p><br><br></li><li><p>Technical Influence:<span> Skillful at building trust with both internal delivery teams and executive client stakeholders.</span></p><br><br></li></ul><b><b>Technical & Functional Skills</b></b><ul><li><p>OutSystems Platform Mastery:<span> Deep, hands-on expertise in the OutSystems low-code platform, including advanced integration patterns, core architecture design, and performance tuning.</span></p><br><br></li><li><p>Agentic AI Architecture:<span> Practical knowledge of multi-agent orchestration, strategic prompt engineering, vector databases (RAG), and establishing token cost and data privacy guardrails.</span></p><br><br></li><li><p>Estimation & Delivery Methodologies:<span> Strong background in Agile/Scrum delivery, defining MVP boundaries, and creating realistic work-breakdown structures for SOWs.</span></p><br><br></li></ul><b><b>Experience & Education</b></b><ul><li><p>Experience:<span> 6+ years of combined experience in Enterprise Solution Architecture, Technical Pre-Sales, or Technical Delivery within an IT Professional Services environment.</span></p><br><br></li><li><p>Track Record:<span> Proven success in both winning complex software deals through technical leadership and successfully delivering high-value enterprise applications.</span></p><br><br></li><li><p>Education:<span> Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or a related field.</span></p><br><br></li></ul><b><b>Required & Valued Certifications</b></b><ul><li><p><u><b>Required:<span> OutSystems Architecture / Expert Developer Certification.</span></b></u></p><br><br></li><li><p>Valued:<span> OutSystems Specialist Agentic AI Certification.</span></p><br><br></li><li><p>Plus:<span> TOGAF, Cloud Architect (AWS/Azure), or Agile/Scrum certifications.</span></p><br><br></li></ul><br><span>More about OutSystems</span><p>OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.</p><br><br><br><p>As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.</p><br><br><br><p>We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration. </p><br><br><br><p>OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.</p><br><br><br><p>Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact. </p><br><br><br><p>Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. </p><br><br><br><span>Working at OutSystems</span><p>Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.</p><br><br><br><p>What do we have to offer you?</p><br><br><ul><li><p>A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.</p><br><br></li><li><p>Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.</p><br><br></li><li><p>A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.</p><br><br></li></ul><br><p>OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.</p><br><br><br> </div>
Job Description<br><br>Job Overview:<br><br>The Principal Instrumentation & Controls Eng is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Instrumentation & Controls-related problems and will work independently with minimal guidance. The Principal Instrumentation & Controls Eng may be responsible for leading functional teams or projects and is regarded as a specialist in the field of Instrumentation & Controls. As such, they must have in-depth expertise in Instrumentation & Controls as well as broad knowledge of the Instrumentation & Controls discipline within the Engineering function.<br><br>Responsibilities<br><br>Key Tasks and Responsibilities:<br><br>Perform conceptual, FEED, and detailed analyses and design as per design basis, project specifications, design codes, and standards Apply in-depth skills and broad knowledge of the business to address complex problems and nonstandard situations Prepare clear and accurate detailed design calculations and analyses including design reports and - procedures Manage own time to meet objectives and (as Lead Engineer) forecast and plan resource requirements Clearly communicate and explain difficult concepts and persuade others to adopt a point of view When acting as Lead Engineer, in addition:Direct medium or large Engineering team as a Lead Engineer Lead the Discipline engineering design of the assigned work area and completed within the planned schedule and budget, in accordance with standards, MDR, and project-specific procedures and to a high professional standard Plan, organize, and direct all aspects of Discipline execution on the assigned project including scope, deliverables, schedule, and all manpower resources - agree allocations with the Discipline Manager Ensure interfaces and deliverables are clearly identified Maintain responsibility for progress and productivity, identifying any required corrective action Act as project representative for the Discipline during meetings with the Project Team, Customer discipline lead, and relevant agencies such as certifying authorities, auditors, third parties, etc Become fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements, including identifying concerns as early as practicable and taking appropriate initiatives to address the issues Interpret contractual requirements as they relate to engineering execution Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates Provide similar support for Variation Orders Interface with all disciplines to develop clash-free designs Interface with other departments to obtain input for Discipline designs and drawings Maintain close coordination with other engineering disciplines, Planning, Fabrication, Marine, and Project Management teams, as required Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to the Discipline Lead Engineer and Discipline Manager Prepare estimates for bid proposals, including technical query reviews, execution statements, and manhour estimates, identifying software requirements and any other project-specific requirements Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements Prepare, review, and (as Lead Engineer) approve Discipline engineering design basis, philosophies, and technical specifications Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity Review project schedule and fabrication schedule about construction sequence, milestones, and engineering scope Attend project kickoff and review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required Provide technical direction and review of Designers producing products related to Instrumentation and Controls Engineering Prepare, review, and (as Lead Engineer) approve design reports and procedures Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables Assist procurement personnel in procuring Discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures; procurement assistance includes preparing, reviewing, and (as Lead Engineer) approving requisitions, evaluating technical quotations, preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by the Discipline Lead Engineer Assist in updating weight reports based on receipt of vendor information Review and (as Lead Engineer) approve vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary Review and (as Lead Engineer) approve design verification through single-discipline check / inter-discipline check (IDC) Provide technical support to fabrication queries, including identifying defect/rectification requirements Keep the Discipline Manager and Project Management Team apprised of all activities and concerns, technical, budgetary, and manpower related Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity Check final subcontractor and vendor data manuals to ensure that all requested data has been received and approved Present issues and problems to Customers in а timely manner and assist the Lead Engineer in negotiating resolution by project and company requirement Perform (as required) Technical Quality Audit reviews by MDR Global Procedures Assist Lead Engineer with responses to Customers and other agencies (such as certifying authorities, auditors, third parties, etc.) on their review and approval Capture lessons learned and entered them into MDR's Lessons Learned system Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, design calculations, software, requisitions, technical bid evaluations, technical queries, etc. Supervise and guide assigned engineers and coordinate with project Lead Designers for Discipline engineering and design deliverables Responsible for the engineering integrity of the assigned work area Monitor costs of own work processes Assist in the maintenance of departmental technical guidelines and standard calculation notes Participate in the development and maintenance of Global Procedures, Software, and Standards May participate in standards development committees or task groups such as APIDevelop communication and presentation skills (e.g., write technical papers, participate in conferences and/or seminars, present design solutions, and/or present topics at "lunch and learns"; etc.) Identify and provide training to staff in specific techniques and proprietary software Provide information on employee performance to the Discipline Manager Assist the Discipline manager in interviewing job applicants Prepare, review, and (as Lead Engineer) approve automation system definition, including philosophy, specifications, safety drawings, and system architecture Prepare, review, and (as Lead Engineer) approve ESD logic (as applicable) / cause & effect diagrams and F&G logic (as applicable) / cause & effect diagrams Review and (as Lead Engineer) approve specifications and data sheets for Instrumentation & Controls equipment Review and (as Lead Engineer) approve I&C equipment spare parts lists Review and (as Lead Engineer) approve inputs to P&ID development and markups based on receipt of vendor information Review and (as Lead Engineer) approve I&C equipment testing procedures Attend I&C equipment FATs, as required Participate in HAZOP, SIL, and Classification Studies, as required Assist in closing out HAZOP action items Provide construction, pre-commissioning, and commissioning support, as required Participate in automation testing, as required When acting as Lead Engineer, in addition:Act as project-based Discipline point of contact in communications and meetings with Customer counterparts Ensure substantive communications are documented Prepare bids and project Discipline engineering budget and execution plans, updating as required Identify project staff needs based on knowledge of individual engineer's skill sets and provide requests to the Discipline manager Plan, organize, and assign tasks, responsibilities, and manhour budgets to the discipline team, and verify tasks are completed within budgets Plan Discipline Level 4 detail deliverable schedule/ register compliant with the overall execution plan Prepare working forecasts identifying change management plans, corrective action, and real-time schedules Provide Discipline inputs for actual, planning, and forecasting progress reports including associated productivity Alert the project team of any deviation from the scope or а need for a change order Monitor КРI measurement results and take corrective action as necessary to improve Discipline performance, including performance at interfaces with others Coordinate with other Discipline Lead Engineers and Designers to ensure timely receipt of necessary design inputs Review and approve requisitions, technical quotation evaluations and queries, compiled bid tabulations and recommendations, and purchase requisitions; and coordinate with Procurement to expedite vendor documents as required Lead the Discipline team during project audits (internal, Customer, and third-party technical audits) and Design Reviews Review comments from Customers & other agencies on documents and drawings produced by the team, and resolve and give guidance on their update and incorporation Assist the Discipline manager in the preparation of quarterly forecasts and manpower planning Anticipate project engineering needs and plan accordingly Coordinate with vendor for discipline-managed/procured items Assist the Discipline manager and Project Engineering Manager or Project Manager in the Performance Evaluation of project team members<br>Reports to:<br><br>Project: Lead Engineer, Project Engineering Manager, or Project Manage<br><br>Functional: Supervising Engineer or Engineering Manager<br><br>Liaise to: AII Engineering disciplines, Fabrication Group, Safety Department, Offshore Group, Project Management Team,<br><br>Document Control, Project Planner, Project Cost Controller, QC, and Certification Group, Procurement Group, Subcontractors and Vendors, and Customers<br><br>Supervises: Senior Instrumentation and Controls Engineers and Instrumentation and Controls Engineers <br><br>Qualifications<br><br>Essential Qualifications and Education:<br><br>Bachelor’s Degree in Electrical, or Electronics and Instrumentation Engineering (Master’s Degree is preferred)15-20 years of experience in oil and gas with major contractors or consultants predominantly performing detail design Preferably Registered Professional Engineer or member of a professional engineering society Detailed knowledge of design techniques and analysis methods, and detailed knowledge of the theory, content, and application of standards, codes, and guidelines as applicable Knowledgeable in project coordination and execution skills Successful degree holding candidates will be required to provide a degree equivalency certificate issues by the Ministry of Higher Education and Scientific Research (MoHESR). Candidates who do not already have this available are recommended to commence the process to avoid delays in the offer and onboarding process.<br><br>About Us<br><br>Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.<br><br>For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>The Client Service Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.<br><b><u>Responsibilities:</u></b></p><br><ul><li><span>Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams.</span></li><li><span>Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as timely.</span></li><li><span>Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.</span></li><li><span>Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers.</span></li><li><span>Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.</span></li><li><span>Proactively arrange and participate in client visits and perform service quality check-in calls to clients.</span></li><li><span>Obtain banker/client appointments to build upon existing or establish new relationships.</span></li><li><span>Identify and document new business opportunities for referral to banker or product specialist.</span></li><li><span>Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.</span></li><li><span>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</span></li></ul><p><b><u>Qualifications</u></b></p><br><ul><li><span>3-6 years relevant experience</span></li><li><span>Ability to prioritize with strong organizational and time management skills per the needs of banker teams and clients</span></li><li><span>Ability to problem solve and analyzes data with demonstration of attention to detail</span></li><li><span>Strong verbal and written communication skills</span></li><li><span>Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products</span></li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Operations - Transaction Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Transaction Capture Services<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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Preferred candidate </h2>
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<ul><li><p>Supervise day-to-day mechanical and MEP installation activities at project sites.</p></li><li><p>Execute works in accordance with approved drawings, specifications, method statements, and project requirements.</p></li><li><p>Supervise installation of HVAC systems, ductwork, chilled water piping, refrigerant piping, pumps, valves, mechanical equipment, and associated systems.</p></li><li><p>Supervise plumbing, drainage, firefighting, fire protection, and other mechanical/MEP installations as applicable.</p></li><li><p>Read and interpret mechanical/MEP drawings, layouts, schematics, shop drawings, and equipment schedules.</p></li><li><p>Coordinate with Mechanical/MEP Engineers, Civil, Electrical, QA/QC, HSE, BIM, subcontractors, and other site teams.</p></li><li><p>Monitor manpower, tools, equipment, and material requirements to achieve planned productivity.</p></li><li><p>Allocate daily work activities to foremen, technicians, and workers and monitor performance.</p></li><li><p>Ensure correct installation, alignment, supports, levels, access, clearances, and connections of mechanical equipment and systems.</p></li><li><p>Supervise installation of AHUs, FCUs, pumps, fans, cooling equipment, water tanks, heat exchangers, and other mechanical equipment where applicable.</p></li><li><p>Ensure proper installation of ductwork, insulation, piping, supports, valves, fittings, and related accessories.</p></li><li><p>Coordinate with civil and structural teams for sleeves, openings, equipment bases, supports, and builders-work requirements.</p></li><li><p>Coordinate with electrical teams for power supplies, control wiring, BMS interfaces, and equipment connections.</p></li><li><p>Monitor work progress against approved schedules and report delays, constraints, and resource requirements to the Engineer.</p></li><li><p>Coordinate with QA/QC teams for inspections and ensure timely closure of NCRs, observations, and defects.</p></li><li><p>Assist in preparing inspection requests and ensure installations are ready for consultant/client inspection.</p></li><li><p>Verify that materials and equipment installed at site are approved and comply with project specifications and technical submittals.</p></li><li><p>Monitor subcontractor activities and ensure compliance with approved drawings, quality standards, safety requirements, and project schedules.</p></li><li><p>Support pressure testing, flushing, cleaning, duct leakage testing, insulation inspection, equipment checks, and other required mechanical tests.</p></li><li><p>Coordinate with testing and commissioning teams for pre-commissioning and commissioning activities.</p></li><li><p>Assist in balancing, functional testing, system start-up, and performance verification of MEP systems.</p></li><li><p>Ensure safe working practices are followed, including PPE, toolbox talks, permit-to-work, lockout/tagout, and equipment isolation requirements.</p></li><li><p>Monitor high-risk activities such as lifting, hot work, work at height, confined spaces, and pressure testing.</p></li><li><p>Maintain good housekeeping and safe access around mechanical and MEP work areas.</p></li><li><p>Maintain daily records of manpower, activities, materials, equipment, inspections, and work progress.</p></li><li><p>Coordinate with stores and procurement teams to ensure timely availability of approved materials and equipment.</p></li><li><p>Assist Engineers in resolving technical and site-related installation issues.</p></li><li><p>Coordinate with BIM teams to resolve clashes and ensure installations follow coordinated models and approved shop drawings.</p></li><li><p>Participate in site coordination meetings, inspections, snagging, and progress reviews.</p></li><li><p>Supervise rectification of defects and punch-list items.</p></li><li><p>Support testing, commissioning, completion, and final handover activities.</p></li><li><p>Ensure as-built information and installation records are accurately maintained.</p></li><li><p>Perform other site supervision duties assigned by the Project Manager or Senior Engineer.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong hands-on knowledge of mechanical and MEP installation practices.</p></li><li><p>Good understanding of HVAC, chilled water, ductwork, mechanical piping, plumbing, drainage, and firefighting systems.</p></li><li><p>Ability to read and interpret mechanical/MEP drawings, shop drawings, schematics, and specifications.</p></li><li><p>Good knowledge of equipment installation, piping, ducting, supports, insulation, valves, and fittings.</p></li><li><p>Strong manpower and subcontractor supervision skills.</p></li><li><p>Good understanding of QA/QC inspection and testing requirements.</p></li><li><p>Knowledge of testing, pre-commissioning, and commissioning activities.</p></li><li><p>Strong awareness of HSE requirements for mechanical and MEP works.</p></li><li><p>Good coordination skills with civil, electrical, BIM, QA/QC, and project teams.</p></li><li><p>Strong problem-solving and site coordination abilities.</p></li><li><p>Good communication and reporting skills.</p></li><li><p>Ability to work under pressure and meet project deadlines.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Diploma, ITI, or technical qualification in <strong>Mechanical Engineering, MEP, HVAC, or a related trade</strong>.</p></li><li><p><strong>5–10 years of relevant experience</strong> in mechanical/MEP construction and site supervision.</p></li><li><p>Hands-on experience in HVAC, mechanical piping, plumbing, firefighting, and associated MEP systems.</p></li><li><p>Experience in building, infrastructure, industrial, commercial, hospitality, or EPC projects is preferred.</p></li><li><p>UAE/GCC experience is highly preferred.</p></li><li><p>Experience working on projects in <strong>Dubai and Abu Dhabi</strong> will be an advantage.</p></li><li><p>Knowledge of UAE MEP standards, authority requirements, and construction practices is preferred.</p></li></ul><p>Key Performance Areas</p><ul><li><p>Timely execution of mechanical/MEP installation activities.</p></li><li><p>Compliance with approved drawings, specifications, and installation procedures.</p></li><li><p>Quality of workmanship and timely closure of defects/NCRs.</p></li><li><p>Effective manpower, material, and equipment utilization.</p></li><li><p>Successful completion of testing and commissioning activities.</p></li><li><p>Effective subcontractor coordination and productivity.</p></li><li><p>Compliance with HSE requirements.</p></li><li><p>Successful completion and handover of mechanical/MEP works.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.<br>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.<br>At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.<br>HR Administrator - Internship (06 Months)<br>Purpose of the job The HR Administrator will provide centralized administrative and government-relations support for employees and businesses across the UAE.<br>The role will ensure timely, accurate and well-controlled processing of employee documentation, government authority transactions, visa and employment contract administration, Temporary Identity Cards (TICs), renewals and related HR administrative activities.<br>The position is primarily an administrative and coordination role rather than a traditional PRO role. The successful candidate will be expected to work proactively through relevant government and free-zone portals, maintain accurate trackers, anticipate upcoming requirements and ensure transactions are completed within required timelines.<br>The role will work under the direction and governance of the responsible HR lead and may also provide administrative support to Legal and other functions for trade-license and related authority requirements.<br>Key Responsabilities<br>Government Relations & Authority Administration Support HR-related transactions across relevant UAE government and free-zone authorities, including JAFZA, DAFZA, Dubai, DWC and Abu Dhabi authorities, as well as any future requirements in other Emirates Process and follow up on employment visa, residence, employment contract, establishment card and related government documentation Manage administrative processing of new applications, renewals, amendments and cancellations through relevant authority portals Ensure all transactions are completed within established timelines and in accordance with authority requirements Coordinate medical examinations, Emirates ID requirements and other supporting steps associated with employee visa/residency processes Liaise with external PRO/government-relations agencies where physical representation or specialist support is required Maintain appropriate records of authority correspondence, approvals and completed transactions Temporary Identity Cards / Agency Workforce Coordinate and process TICs and/or relevant access documentation for temporary and agency employees working within company premises Manage new applications and recurring renewals for the temporary workforce Coordinate required documentation with manpower agencies, employees and internal stakeholders Maintain an accurate tracker of issuance and expiry dates and initiate renewals sufficiently in advance Visa & Employment Contract Administration Maintain centralized tracking of UAE employee visa, residence and employment contract expiry dates Initiate renewals proactively and ensure required approvals and documentation are obtained Ensure that visa and employment contract renewals are separately monitored where required by the relevant authority Support contract amendments and cancellations as required Escalate potential delays, compliance gaps or upcoming expirations to the responsible HR lead before they become critical HR Administration & Documentation Provide day-to-day administrative support to the UAE HR team. Prepare, upload and maintain employee documentation within relevant HR and government systems. Maintain accurate electronic records and trackers Support preparation of standard HR letters, forms and administrative documentation Ensure appropriate filing, confidentiality and document-retention standards Support HR audits by providing required documentation and transaction records. Assist with high-volume administrative activities and projects as required. Trade License & Legal Administrative Support Where required and agreed with Legal:Provide administrative support for UAE trade-license renewals and related documentation. Maintain trackers for relevant license and authority expiry dates. Coordinate documentation and administrative follow-up with Legal, Finance and other stakeholders Support submission and tracking of authority applications Escalate upcoming deadlines or documentation gaps to the relevant accountable function. Accountability for legal interpretation, compliance decisions and approval remains with the relevant Legal or functional owner. Tracking, Controls & Compliance Maintain accurate and up-to-date trackers for visas, contracts, TICs and other government-related requirements Establish proactive reminders sufficiently ahead of expiry dates Conduct regular checks to ensure no employee documentation has expired or is approaching expiry without action. Immediately escalate potential fines, penalties, compliance issues or processing delays. Support periodic reconciliation between HR records, authority portals and employee documentation. Provide regular status reporting on pending, completed and upcoming transactions Identify repetitive administrative processes that could be simplified or automated<br>Skills, Knowledge And Experience Bachelor’s degree in human resources, Business Administration, Management, or a related field. Previous experience in HR administration, government relations, employee services or a similar administrative role in the UAE would be an added advantage. Knowledge of UAE employment and government-related administrative processes is strongly preferred. Experience working with UAE government/free-zone portals would be an advantage. Strong organizational and administrative skills. Excellent attention to detail and ability to manage high-volume transactions. Strong tracking and follow-up capability. Ability to prioritize multiple deadlines and work proactively rather than reactively. High level of confidentiality, integrity and trustworthiness. Comfortable using digital systems, online portals, Microsoft Office and AI/productivity tools. Operating in both a team and individual contributor environment. Communicating with co-workers to provide and receive directions Strong communication and stakeholder-coordination skills. English proficiency required; Arabic language capability strongly preferred. Ability to work independently while operating within established HR governance and controls.<br>As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.<br>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as Linked In or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
. Job Purpose Provide reliable, responsive and secure day-to-day IT support across GJ Properties. The role is responsible for end-user support, user onboarding and access, office technology, network connectivity, telephony, business applications, meeting-room systems, digital displays and assigned physical-security/low-voltage systems. The IT Support Engineer acts as the first point of technical support, resolves issues within agreed service levels and escalates infrastructure, application or vendor issues when required.2. Key Responsibilities A. Service Desk & End-User Support· Provide Level 1 and Level 2 onsite and remote support for desktops, laptops, operating systems, corporate email, browsers, printers, scanners, peripherals and approved business applications.· Diagnose and resolve hardware, software, driver, connectivity and user-profile issues; escalate unresolved or high-impact incidents with clear technical findings.· Perform daily operational readiness checks for critical office technology, including designated PCs, meeting rooms, TVs/displays, sound systems, token/queue systems and other business-critical devices.· Prioritize urgent executive, boardroom and operational incidents to minimize business disruption and keep the Head of IT informed of critical issues and restoration status.· Maintain service records, troubleshooting notes and incident status so recurring issues can be identified and permanently addressed. B. User Onboarding, Offboarding & Access• Set up and configure new users, including Windows profiles, corporate email/signature, printer access, shared resources, phone extensions and approved business applications.• Provision and support user access to systems such as Net Suite, Salesforce, Sign Now and other company-approved platforms based on authorized requests and assigned roles.• Support employee transfers and exits by changing or revoking access, recovering IT assets and confirming that accounts are disabled or handed over in accordance with management/HR instructions.• Maintain accurate user, extension and device records, including updates to corporate telephone directories where assigned.• Provide basic user guidance and short training for newly deployed applications, devices and approved IT processes. C. Network, Connectivity & Endpoint Security• Support LAN, WAN, Wi-Fi, switches, structured connectivity, internet links, IP addressing and VPN connectivity; coordinate complex network/firewall issues with the Head of IT or service provider.• Assist with approved firewall, Cloudflare/WAF or IP-whitelisting requests for vendors, hosted applications and integrations, ensuring changes are documented and authorized before implementation.• Maintain endpoint health through operating-system updates, approved software installation, driver/firmware updates, antivirus/endpoint protection and basic security checks.• Support password, MFA and access-control practices and immediately report suspected phishing, malware, unauthorized access or other cybersecurity incidents.• Assist with backup/restore checks and recovery activities for supported endpoints or services when assigned. D. Business Applications & Vendor Support• Provide first-line technical support for ERP, CRM, e-signature, telephony and other approved enterprise applications, separating user/device issues from application defects and escalating with evidence.• Coordinate with application vendors, developers, hosting providers and other third parties for access, troubleshooting, upgrades, integrations, deployment support and issue resolution.• Provide controlled technical assistance to external vendors, including remote/onsite access coordination, connectivity testing and validation after changes.• Follow up assigned technical quotations, deliveries, installations and support commitments and confirm completion before closure. E. Telephony, Meeting Rooms & Digital Displays• Configure and support PBX/i PECS extensions, i PECS Mobile accounts, desk phones and related user telephony settings.• Support boardroom and meeting-room technology including PCs/NUCs, HDMI connectivity, displays, projectors, microphones, speakers, conferencing equipment and presentation connectivity.• Configure, test and support office TVs, digital signage/billboards and other managed display screens; coordinate content/display issues with the responsible team or vendor.• Provide technical setup and onsite support for approved office moves, exhibitions, events and temporary installations when assigned. F. CCTV, Access Control & Other Assigned Systems• Support and coordinate maintenance of CCTV, building access-control systems, ANPR/RFID parking/barrier systems and other assigned low-voltage/physical-security technology.• Coordinate specialist vendors for installation, troubleshooting, preventive maintenance, certification or authority compliance where these activities are assigned to IT.• Maintain basic records of service visits, faults, warranties and maintenance status for these systems. G. IT Assets, Documentation & Operational Control• Maintain accurate IT asset and stock records for computers, monitors, phones, printers, scanners, accessories and other assigned equipment; record issuance, return, replacement and disposal.• Track warranties, subscriptions and software/license allocations assigned to the support function and notify the Head of IT before renewals or shortages become operational risks.• Maintain SOPs, quick guides, configuration notes, equipment records and an up-to-date knowledge base for recurring support activities.• Follow approved change-control, access-control and confidentiality requirements and protect company/customer information during troubleshooting or vendor support.• Use approved automation or AI-assisted troubleshooting tools only where permitted by company policy and without exposing confidential, personal or customer data to unapproved services.• Carry out other reasonable IT support duties assigned by the Head of IT in line with business requirements and technology changes.3. Qualifications & Experience Education• Bachelor’s degree or diploma in Information Technology, Computer Science, Networking, Electronics/Telecommunications or a related technical field.• ITIL, Comp TIA A+/Network+, Microsoft, Cisco or equivalent certifications are preferred. Experience• Minimum 3-5 years of hands-on IT support experience; UAE corporate experience is preferred.• Experience supporting a multi-user office environment with networking, endpoints, printers/scanners, telephony, meeting-room AV and business applications.• Experience in real estate, property management, multi-site operations or a similar customer-facing business environment is an advantage.4. Required Technical & Professional Skills• Strong Windows desktop support and practical troubleshooting of hardware, software, network and peripheral issues.• Working knowledge of LAN/WAN/Wi-Fi, TCP/IP, switches, VPN, firewall concepts and secure remote support.• Practical experience with PBX/IP telephony, printers/scanners, AV/meeting-room equipment and digital displays.• Ability to support enterprise applications and user-access workflows; exposure to Net Suite, Salesforce and e-signature platforms is advantageous.• Basic understanding of cybersecurity hygiene, endpoint protection, MFA, user-access controls and incident escalation.• Strong ownership, customer-service mindset, prioritization, documentation and vendor-coordination skills.• Clear written and verbal communication, with the ability to explain technical issues to non-technical users and management.5. Working Requirements Primarily onsite support in Ajman, with support for other company locations or project sites when required. After-hours or weekend support may be required for critical incidents, planned maintenance, office moves or business events, subject to management requirements. Employee Acknowledgement I acknowledge that I have read and understood this job description. Responsibilities may be updated to reflect changes in business operations, systems, security requirements or organizational needs.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Organization Unit Purpose</strong></span></p><br><p><span>Market & Treasury Credit Risk (MTCR) is a Group Risk function, independent of all business units. The unit focuses on identification, measurement, monitoring, reporting and overall management of market & counterparty credit risk. The unit has direct ownership and responsibility for ENBD UAE and its international branches in Singapore, London, Mumbai and KSA. Additionally the unit provides governance oversight, assistance and consultation for market and counterparty credit risk matters to risk and business stakeholders at group subsidiary entities namely Emirates Islamic, ENBD Egypt and DenizBank.</span></p><br><p><span><strong>Job Purpose</strong></span></p><br><p><span>This role is responsible for enhancing and developing internal quant capabilities in treasury methodology, measurement, quantitative analysis, stress testing, back testing, model calibration, and model development. The position focuses on supporting the Global Market & Treasury business by ensuring robust practices and expertise in these key areas. The successful candidate will be part of the Group MTCR function based in ENBD Head Office in Dubai, UAE.</span></p><br><p><span>The model development and quantitative analysis scope extends to broadly cover the following aspects:</span></p><br><p><span>a) Financial market product valuation using standard pricing frameworks (SDEs, local & stochastic vol, etc.)</span></p><br><p><span>b) Market data appropriateness and sufficiency</span></p><br><p><span>c) Market Risk – Sensitivities, VaR, Stress Testing, Back Testing, RNIV</span></p><br><p><span>d) Counterparty Credit Risk – PFE, , EPE, ENE, XVA, WWR, Haircuts/Margining, SIMM, Stress Testing, Back Testing</span></p><br><p><span>e) Model calibration and performance monitoring </span></p><br><p><span>f) Market & Counterparty Credit Risk Regulatory Capital </span></p><br><p><span>g) Stress testing analysis</span></p><br><p><span>h) System change initiatives</span></p><br><p><span>i) Documentation including methodological notes, presentations and policies</span></p><br><p><span>j) Regulatory Requirements: MMS, MMG and other regulatory requirements</span></p><br><p><span>k) IRRBB/behavioral models: NMD, Prepayment and early termination, basis risk, EVE/NII</span></p><br><p><span>The role includes providing advice and guidance on methodologies, quantitative models, policies, strategies, and actions necessary for effective quantification and management of quantitative risk, while ensuring proper controls and governance processes are maintained. The job holder will be responsible for maintaining models, performing back-testing, calibrating as needed, engaging with model users and validators (both internal and external), regulators, and internal stakeholders, and fulfilling the model challenge process.</span></p><br><p><span>This role demands a high level of business awareness, leadership capabilities, control and good governance framework, a keen eye for detail, good communication skills, technical documentation writing skills and an advanced degree qualification in a related area.</span></p><br><p><span><strong>Job Content</strong></span></p><br><p><span><strong><u>Market Risk Measurement Framework for Trading Book: </u></strong></span></p><br><p><span>Ensure Market Risk Measurement Framework for Trading Activities is well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Replicate, develop and document quantitative models pertaining to Market Risk Measurement Methodology Framework for all trading activities conducted by the Group.</span></li><li><span>Provide active oversight on effective application of the measurement framework for the trading book. </span></li><li><span>Ensure that the measurement framework covers all key market risk aspects and is in compliance with and adhere to all local and other relevant regulations and standards in which the Group operates in.</span></li><li><span>Ensure that the measurement framework is appropriate and effective in identifying and measurement of market risk exposures generated by the business and/or asset class that the Group transacts in.</span></li></ul><p><span><strong><u>Counterparty Credit Measurement Framework:</u></strong></span></p><br><p><span>Ensure Counterparty Credit Risk Measurement Framework well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Replicate, develop and document quantitative models pertaining to Valuation, Counterparty Risk measurement</span></li><li><span>Provide oversight on effective application of Treasury Credit Risk Measurement Methodology Framework across all products/ asset classes and business within Group Treasury. </span></li><li><span>Ensure that the methodology framework is appropriate and effective in identifying and measurement of counterparty credit risk exposures generated by the business and/ or asset class that the Group transacts in.</span></li><li><span>Ensure appropriateness and effectiveness of methodology framework and underlying models/ parameters to the business and/or asset class.</span></li><li><span>Ensure the methodology framework covers all key credit risk aspects and is in compliance with and adhere to local and other relevant regulation and standards in which the Group operates in. </span></li><li><span>Provide support to MTCR team in periodic methodology and/ or parameters updates and its effectiveness. Also, provide adequate impact analysis and other relevant analysis to all stakeholders for concurrence prior to any significant changes to methodology and/ or parameters.</span></li><li><span>Assist with ad hoc trade and portfolio level analysis.</span></li></ul><p><span><strong><u>Valuation and pricing models:</u></strong></span></p><br><p><span>Ensure valuation models are documented, validated and aligned with market practices and regulatory requirements</span></p><br><ul><li><span>Replicate, develop and document pricing models documentation and validation: assumptions review, calibration and methodology, replication and challenger models, alignment with regulatory requirements and internal policies </span></li><li><span>Ensure models are based on quantitative, mathematical, financial, economic, or statistical theories that are widely accepted, relevant to valuation environment, and appropriately applied</span></li><li><span>Ensure periodic monitoring of models is conducted as per the frequency prescribed by Banks’ internal polices and applicable regulatory guidelines</span></li><li><span>Evaluate current model limitations and introduce alternatives pricing models where appropriate.</span></li></ul><p><span><strong><u>Market Risk Measurement Framework for Banking Book:</u></strong> </span></p><br><p><span>Ensure Market Risk Measurement Framework for Banking Book Activities is well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Assist in development/ enhancement, implementation and review of Liquidity and IRRBB Risk methodology framework, including risk assessment, metrics, ratios, assumptions, procedures and methodology</span></li><li><span>Ensure that the Liquidity and IRRBB Risk methodology framework covers all key market risk aspects and is in compliance with and adhere to all local and other relevant regulations and standards in which the Group operates in.</span></li><li><span>Provide active oversight on effective application of the Liquidity and IRRBB Risk methodology framework across the Group. </span></li><li><span>Ensure that the Liquidity and IRRBB Risk methodology framework is appropriate and effective in identifying and measurement of Liquidity and Price risk exposures generated by the business and/or asset class that the Group transacts in.</span></li><li><span>Periodically review and monitor the liquidity and price risk assumptions are appropriate to the market and business operating environment.</span></li></ul><p><span><strong><u>Model Review and monitoring:</u></strong> </span></p><br><p><span>Ongoing monitoring and review of models Market Risk exposures and Treasury Credit Risk models.</span></p><br><ul><li><span>Lead response to GMV, internal audit and Central Bank findings impacting models - Coordinate action plans and ensure prompt execution</span></li><li><span>Coordinate, with external validation vendors and provide adequate and timely support towards their requests for information and/ or clarifications. </span></li><li><span>Perform ongoing review of model assumptions and/ or approximations against market and business operating environment.</span></li><li><span>Highlight to senior management with MTCR, Finance and Treasury of any breach of assumptions and/ or approximations; provide mitigating actions, scenarios for rectification and/ or additional validation tasks, if deemed necessary.</span></li><li><span>Periodically review and monitor the inputs, outputs and/ or parameters to the models are appropriate to the market and business operating environment. </span></li><li><span>Identify conceptual soundness of the models, risks not captured by models and model limitations, if any. </span></li><li><span>Perform periodic back testing of the all models to ensure that their inputs, their outputs and/ or their parameters still relevant market and business operating environment.</span></li><li><span>Record weaknesses identified in the models, their inputs, their outputs and/ or their parameters; and thereafter suggesting imposition of conditions, mitigating actions, scenarios for rectification and/ or additional validation tasks, if deemed necessary.</span></li><li><span>Define and conduct stress tests and reverse stress tests where warranted of Market Risk, Traded Credit Risk, Liquidity Risk and/ or IRRBB exposures</span></li></ul><p><span><strong><u>Market Risk System, Data and Process Infrastructure</u></strong></span></p><br><p><span>Assist in Implementation and/or facilitate implementation of systems for Market Risk, Traded Credit Risk, Liquidity Risk, IRRBB, Treasury or other businesses across the Group, as required.</span></p><br><ul><li><span>Participate in design, testing and implementation of systems and/ or enhancements requiring Market Risk, Traded Credit Risk, Liquidity Risk and/ or IRRBB engagement towards enhancing existing systems, processes and controls.</span></li><li><span>Support project initiatives to meet any new/ upcoming regulatory requirements.</span></li><li><span>Identification of the critical path, key milestones and plan tasks to achieve them accordingly.</span></li><li><span>Ensure that the project/milestones deadlines are met within a framework of good governance controls requirements. </span></li><li><span>Participate in Project Working Groups and other forums as called for as a key stakeholder and to oversee the progress of implementation. Appraise senior management within MTCR on risks, delays and/or other issues pertaining to the Projects.</span></li><li><span>Periodically review appraise senior management within MTCR of any deficiencies and improvements required in systems and processes employed by Market Risk to ensure robust and quality service in line with best practices.</span></li></ul><p><span><strong><u>Advice / Support on quantitative and methodology matters: </u></strong></span></p><br><p><span>Provide specialist support or advice to the MTCR management quantitative and methodology matters for improving the risk assessment and quantification.</span></p><br><ul><li><span>Lead the research, development, and implementation of innovative modelling techniques </span></li><li><span>Assist in identification of risks in business, products and/ or assets classes. </span></li><li><span>Assist in highlighting risks in business or products and/ or assets classes from Market Risk and Traded Credit Risk perspective to senior management at MTCR.</span></li></ul><p><span><strong><u>Personal / Staff Development:</u></strong></span></p><br><p><span>Identify areas of development and take necessary actions in order to enhance expertise and contribution</span></p><br><ul><li><span>Self-review and identify areas of development.</span></li><li><span>Propose necessary actions to be taken in order to enhance expertise and contribution. </span></li><li><span>Ensure strong ongoing engagement with key stakeholders across the various business units, risk units and other support/ oversight units.</span></li></ul><p><span><strong>Education</strong></span></p><br><ul><li><span>Masters/Advanced quantitative degree (Finance, Mathematics, Economics, Statistics, Physics, Engineering or a related quantitative field of study)</span></li><li><span>Chartered Financial Analyst (CFA)</span></li><li><span>Financial Risk Manager (FRM)</span></li></ul><p><span><strong>Experiences</strong></span></p><br><ul><li><span>At least 8-11 years of relevant experience in large international banking organizations</span></li><li><span>Strong experience and knowledge in VaR/SVaR, Sensitivities, pricing models, PFE/XVA and IRRBB models</span></li><li><span>Proven leadership in managing and quantitative models</span></li><li><span>Strong experience of working in a fast paced trading floor environment and having dealt with Trading, Sales, Structuring, Risk and Credit functions </span></li><li><span>Strong change implementation experience</span></li></ul><p><span><strong>Knowledge & Skills</strong></span></p><br><ul><li><span>Expert knowledge of complex derivative structures pricing and risk measurement</span></li><li><span>Present ideas and achieve consensus</span></li><li><span>Worked in diverse, cross cultural teams</span></li></ul><p><span><strong>Behavioral Competencies</strong></span></p><br><ul><li><span>Should be pragmatic, innovative and quick learner</span></li><li><span>Team player and ability to work in multi-cultural environment</span></li><li><span>Strong communication and public speaking skills</span></li></ul><p><span><span>#LI-KS1</span></span></p><br><br> </div>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to know our team: <br><br>The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.<br><br>Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are some examples:<br><br>Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, Trip Advisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests. Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders<br><br>What you’ll Need to Succeed: <br><br>Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study4+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc. Excellent verbal and written communication skills in English Ability to move fast and be efficient, making decisions on objective data evidence Innate desire to take ownership, make an impact and influence outcomes Excellent organizational skills, attention to detail and ability to work independently<br><br>It’s great if you have: <br><br>Experience in digital marketing or e-commerce Experience with A/B testing and other testing metrics Strong presentation and negotiation skills<br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br>
RISE Enterprise Architect – Driving Adoption and Business Outcomes
What you’ll build
<p>As part of SAP’s Enterprise Architecture team, you will lead customers through their digital transformation journeys — from strategy to execution. You’ll help shape their NorthStar Enterprise Architecture, guide clean core adoption, and translate architectural visions into tangible outcomes through SAP solutions, including the Business Technology Platform (BTP).</p><br>
<p>You will:</p><br>
<ul>
<li>Advise customers on future-proofing their IT landscapes, helping them simplify, modernize, and accelerate innovation.</li>
<li>Collaboratively develop a capability/application as-is and target the enterprise architecture model based on SAP’s reference industry architecture</li>
</ul>
<ul>
<li>Drive the <strong>Clean Core imperative</strong> by reducing complexity, consolidating systems, and streamlining processes.</li>
</ul>
<br>
<ul>
<li>Enable organizations to realize the full value of <strong>SAP BTP</strong> through integration, extensibility, and process optimization.</li>
<li>Advise and drive AI capability Adoption across the customer organization</li>
</ul>
<ul>
<li>Act as a trusted advisor across business and IT functions, helping customers align technology decisions with strategic business goals.</li>
</ul>
<br>
<p>Your work will directly shape the digital backbone of leading enterprises, fostering agility, sustainability, and measurable business outcomes.</p><br> What you bring
<p>You are a seasoned professional who combines deep technical expertise with business acumen and a genuine empathy for customers.</p><br>
<p><strong>Must-have:</strong></p><br>
<ul>
<li>10+ years of experience in customer-facing roles (e.g., Program Manager, Architect, Customer Engagement, Customer Advisory).</li>
</ul>
<ul>
<li>SAP implementation, transformation experience as a consultant, program director or internal IT </li>
</ul>
<br>
<ul>
<li>Proven track record in delivering enterprise business transformations through large-scale application delivery</li>
<li>Demonstrated S/4HANA technical and/or SAP S/4HANA application/functional knowledge through active transformation projects</li>
<li>Exceptional communication, influencing, and negotiation skills in English, with the ability to engage senior stakeholders across IT and business.</li>
<li>Ability to operate in large and complex organizations with multiple stakeholders</li>
</ul>
<p><strong>Nice to have:</strong></p><br>
<ul>
<li>Experience using <strong>SAP LeanIX</strong> and <strong>Signavio</strong> to document architectures and business processes.</li>
<li>Familiarity with both<strong> cloud SAP solutions</strong>.</li>
<li><strong>BTP Certifications</strong> (Integration Suite, Extension Suite, SAP Build).</li>
<li><strong>Professional Certifications</strong> such as SAP Enterprise Architecture Framework (LeanIX EAM), SAP Certified Professional–Enterprise Architect (P_SAPEA_2023), or <strong>TOGAF</strong>.</li>
</ul> Where you belong
<p>Join a diverse and passionate team of <strong>SAP Enterprise Architects</strong> driving meaningful digital transformation across industries.<br>We collaborate closely with various SAP resources, turning strategy into execution with a focus on innovation, sustainability, and business impact.</p><br>
<p>In our team, you’ll find:</p><br>
<ul>
<li>A collaborative environment that values continuous learning and thought leadership.</li>
<li>Opportunities to influence SAP’s strategic direction and shape customer success stories.</li>
<li>A culture that celebrates curiosity, creativity, and shared purpose — where technology serves both people and the planet.</li>
</ul>
<p>Together, we’re building a digitally empowered world where innovation meets responsibility.</p><br>
<br>
<br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 458026 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
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<h2 class="h5">Job description</h2>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p>Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.</p><br><br><br><p>Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.<br>The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.</p><br><br><br><p>We’re looking for a top-performing <b>Enterprise Account Executive</b> to join our team and lead Salesforce’s engagement with some of the <b>most strategic customers in the region</b>—across both existing relationships and high-potential new accounts. This is a high-impact role designed for a seasoned sales professional with a proven track record in leading complex, high-value enterprise relationships.<br>As part of our <b>Core Sales team</b>, you’ll be responsible for owning the full account strategy, executive alignment, and multi-cloud growth plans—positioning Salesforce as a strategic transformation partner to the region’s most influential players.<br> </p><br><br><p><b>About the Role</b></p><br><br><ul><li><p>Lead a <b>strategic portfolio of enterprise customers</b>, spanning existing accounts and new logo opportunities.</p><br><br></li><li><p>Own the <b>vision, strategy, and executive engagement</b> across each account.</p><br><br></li><li><p>Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.</p><br><br></li><li><p>Serve as the <b>primary executive sponsor</b> from Salesforce, driving long-term digital transformation outcomes.<br> </p><br><br></li></ul><p><b>What You’ll Be Doing</b></p><br><br><ul><li><p>Accelerate Salesforce’s presence and revenue across <b>high-value enterprises.</b></p><br><br></li><li><p>Define and execute <b>multi-year strategic growth plans</b>, aligned to customer business priorities.</p><br><br></li><li><p>Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.</p><br><br></li><li><p>Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.</p><br><br></li><li><p>Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.<br> </p><br><br></li></ul><p><b>What We’re Looking For</b></p><br><br><ul><li><p>Successful, reference-able experience in <b>enterprise software or cloud technology sales</b>.</p><br><br></li><li><p>Demonstrated success in <b>leading strategic enterprise accounts</b>, including large transformational, multi-cloud deals.</p><br><br></li><li><p>Proven ability to <b>engage C-level stakeholders</b>, influence decision-making, and lead account teams effectively.</p><br><br></li><li><p>Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.</p><br><br></li></ul><br><p><b>Additional Requirements</b></p><br><br><ul><li><p>University graduate calibre.</p><br><br></li><li><p>Based in the UAE or willing to relocate within 3 months.</p><br><br></li><li><p>Valid UAE driving license.</p><br><br></li><li><p>Fluent in <b>English</b>; <b>Arabic is strongly preferred</b>.</p><br><br></li><li><p>No restrictions on <b>international or regional travel</b>.<br> </p><br><br></li></ul><p><b>Why Join Us?</b></p><br><br><ul><li><p>Be part of Salesforce—the global leader in <b>AI + Data + CRM</b> innovation.</p><br><br></li><li><p>Take a leadership role in one of our <b>most strategic verticals</b>, with high executive visibility.</p><br><br></li><li><p>Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.</p><br><br></li><li><p>Join a high-performing, collaborative team focused on <b>growth, impact, and excellence</b>.</p><br><br></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
Location: Abu Dhabi,United Arab Emirates<br><br>Regional Coverage: Middle East / GCC<br><br>Reporting to: Operations Director<br><br>Sector: Marine, Offshore and Energy Services<br><br>Position Level: Senior Management<br><br>Travel: Regular regional and offshore travel required<br><br>Job Description<br><br>The Offshore & Marine Services Manager will be responsible for managing, developing and expanding marine and offshore technical consultancy services across the Middle East.<br><br>The position combines technical leadership, operational management, team development, financial responsibility and strategic business development.<br><br>The successful candidate will lead multidisciplinary teams of marine surveyors, naval architects and offshore engineers delivering complex assignments involving vessel conversions, offshore asset integrity, jack-up rig upgrades, vessel life-extension projects, technical audits and marine condition surveys.<br><br>The Manager will also act as a trusted technical and commercial advisor to shipowners, shipyards, energy operators, National Oil Companies, financial institutions and insurance organizations.<br><br>Key Responsibilities<br><br>Lead marine and offshore consultancy projects, including vessel newbuilds, FPSO and FLNG conversions, jack-up rig upgrades and vessel life-extension projects. Manage technical due diligence assignments, engineering plan reviews, pre-purchase condition surveys and asset integrity assessments. Oversee inspections and surveys of offshore and marine assets, including MODUs, jack-up rigs, drillships, FPSO and FLNG units, offshore support vessels, AHTS vessels, tankers and barges. Direct regional field operations and coordinate the deployment and allocation of surveyors and technical specialists. Manage project delivery, operational budgets, resource allocation and project profitability. Assume responsibility for the business unit’s profit and loss performance. Analyse operational and financial performance and implement appropriate controls and improvement measures. Prepare, manage and achieve annual business budgets, including revenue and profitability objectives. Monitor corporate and regional operational KPIs, compliance requirements, governance standards and business targets. Develop and implement regional business strategies aligned with corporate objectives. Identify new business opportunities and expand the customer base across the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain. Build and maintain strong relationships with National Oil Companies, shipowners, shipyards, port authorities, flag administrations and offshore operators. Support tender preparation, commercial proposals, contract negotiations and strategic client discussions. Lead, mentor and develop teams of marine surveyors, naval architects and offshore engineers. Develop and maintain technical guidelines, standard operating procedures, survey methodologies and internal training programmes. Ensure all activities comply with applicable Classification Society rules, international maritime regulations and corporate HSEQ requirements. Maintain high standards of technical reporting, project governance and customer satisfaction.<br><br>Qualifications<br><br>Engineering degree, diploma or recognized equivalent in Marine Engineering, Naval Architecture, Mechanical Engineering, Metallurgical Engineering, Production Engineering or a related technical discipline. Minimum 17 years of technical experience within marine, offshore, Classification Society, oil and gas operator or marine consultancy environments. At least 8 years of senior project, operational or management experience in the Middle East. Experience managing regional business operations, budgets, project P&L and multidisciplinary technical teams. Membership of a recognized professional maritime organization such as IMar EST, RINA or SNAME would be advantageous.<br><br>Technical Knowledge and Experience<br><br>Strong knowledge of Classification Society rules, including requirements associated with organizations such as ABS, DNV and Lloyd’s Register. Thorough understanding of Flag State regulations and IMO conventions and codes, including SOLAS, MARPOL, ISM and ISPS. Knowledge of offshore industry standards and guidelines, including IMCA, OCIMF, OVID and e CMID. Practical experience inspecting, auditing or managing surveys for marine and offshore assets. Strong understanding of hull structural integrity, marine machinery and vessel systems. Knowledge of dynamic positioning systems, subsea and drilling equipment certification and offshore operational requirements. Experience with non-destructive testing techniques and protective coating systems, including applicable NACE or AMPP standards. Knowledge of offshore asset life-extension programmes, structural and machinery conversions, dry-docking management, vessel repairs and newbuilding specifications. Understanding of ISO 9001, ISO 14001 and ISO 45001 management systems and international audit practices. Experience in tendering, contract negotiation, operational budget control and technical resource planning. Familiarity with digital survey management platforms and electronic data management systems.<br><br>Skills and Competencies<br><br>Strong commercial and business-development capabilities. Proven leadership and team-management skills. Excellent analytical, technical and operational decision-making abilities. Strong project-management and financial-management skills. Excellent technical report-writing capabilities. Ability to manage multiple complex projects and client requirements. Strong stakeholder-management and negotiation skills. Excellent written and spoken English. Ability to communicate confidently with senior representatives of National Oil Companies, shipowners, shipyards, port authorities and regulatory bodies. Strong understanding of Middle East marine and offshore market conditions. Self-motivated and capable of operating independently in a regional leadership position. Willingness to travel regularly across the Middle East, including offshore sites, shipyards and client locations, sometimes at short notice.<br><br>SEGULA Technologies is a global engineering group, boosting the competitiveness of all major industrial sectors: automotive, aerospace, energy, rail, naval, life sciences, and telecoms. With a presence in more than 30 countries and 140 locations worldwide, the Group prioritizes close relationships with its clients, driven by the expertise of its 15,000 employees. As a leading engineering player putting innovation at the heart of its strategy, SEGULA Technologies manages large-scale projects, ranging from initial studies to industrialization and production. SEGULA TECHNOLOGIES is dedicated to gender balance and diversity, recognizing and recruiting talent of all backgrounds.
INSPIRE | EXHILARATE | DELIGHT<br><br>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br>What You'll Be Doing<br><br>We're looking for a Regional Key Account Manager to drive the commercial success of a portfolio of globally recognised beauty brands across the GCC. This is a highly visible role where you'll partner with leading retailers, brand principals, and internal stakeholders to maximise sales performance, optimise stock, and strengthen long-term commercial relationships. Your responsibilities will be to:<br><br>Manage strategic regional retail accounts across the GCC, acting as the primary commercial contact for both retailers and brand partners. Develop and execute annual commercial plans, sales budgets, and joint business plans in collaboration with Business Unit Leaders and international brand principals. Drive sell-in performance by monitoring sales, negotiating commercial terms where applicable, and identifying opportunities to grow revenue and profitability. Build strong partnerships with key retailers including Sephora, Al Tayer Group, FACES, Galleries Lafayette, among others, as well as leading e-commerce partners and pure players. Monitor inventory across retailers and warehouses, proactively managing stock levels, returns, and liquidation strategies to ensure healthy inventory performance. Work closely with Supply Chain to align demand planning, forecasts, inbound orders, and product launches. Analyse sales performance, profitability, market share, customer insights, and competitor activity, translating data into actionable commercial strategies. Recommend distribution strategies, brand mix, counter openings, renovations, and retail expansion opportunities. Coordinate promotional campaigns from planning through execution, measuring results and ensuring commercial objectives are achieved. Collaborate with Marketing, Finance, Regulatory, and Supply Chain teams to deliver seamless execution across all commercial initiatives. Maintain exceptional relationships with brand principals, distributors, wholesalers, and retail partners, becoming a trusted commercial advisor across the region.<br><br>What You’ll Need To Succeed<br><br>3-5 years' experience as a Key Account Manager within the beauty industry Experience managing major retail accounts or distributors across the GCC. Strong commercial acumen with experience in budgeting, forecasting, sales planning, and revenue growth management. Excellent analytical skills with the ability to interpret sales data, identify opportunities, and make commercially sound decisions. Strong negotiation and stakeholder management skills, with the confidence to work with senior retail partners and global brand principals. Experience working closely with Supply Chain, Marketing, and cross-functional teams. Highly relationship-oriented with excellent communication and presentation skills. An outgoing, collaborative personality who enjoys networking and building lasting partnerships. Willingness to travel across the GCC as business needs require.<br><br>What We Can Offer You<br><br>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br>Using Gen AI in Your Application Process<br><br>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.<br><br>We Invite All Applicants to Apply<br><br>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Duties And Responsibilities<br><br>Take responsibility and ownership for executing the project end-to-end and for delivery of project on time with good quality and profitability.<br><br>Project Initiation<br><br>Outline project execution strategy and submit to management prior to project kick-off meeting Ensure preparation of detailed project schedule with appropriate milestones, based on contract. Ensure that drawings are obtained from design team. Review and approve drawings prior to submission to client and monitor and review all rework and resubmissions until final approval is obtained. Work with Finance and Management team to prepare ACE and get it approved. Define initial organization of project team, competencies required based on contract and project scope and work with HR to hire members for key positions immediately. Define detailed org chart subsequently and take steps to build an effective team with required skill set and mobilize the team. Evaluate available sub-contractor options and get quote from suitable ones and submit to management. Participate in a meeting with other committee members ( BU Head, regional head, finance head etc) to finalize sub-contractor. Ensure resource mobilization for the project at various stages, as required. Ensure that soil testing and initial site assessments are completed properly as per schedule. Ensure that procurement is on track and provide necessary support for the same. Review and finalize Project Quality Manual (PQM) and Health and safety Manual ( HSM) Establish relationship with all stakeholders including the client and CE and internal stakeholders including management team, supporting teams.<br><br>Project Execution And Completion<br><br>Ensure resource deployment and mobilization as per project strategy and project requirements. Ensure material procurement and logistics are on track and site is ready to receive materials as per delivery schedule. Set up efficient systems and processes to ensure smooth interactions between various departments. Monitor and keep abreast of all site activities and ensure that all issues and concerns are addressed in a timely manner. Monitor progress periodically against schedule, quality standards and budget (ACE), as well as against contractual requirements, client requirements and company standards. Highlight critical points and propose corrective action plans. Ensure adherence of every function and process to PQM and HSM right through the project lifecycle. Monitor NCR and keep a check on LTI. Prepare risk assessment and mitigation plans. Organize weekly project review meetings with project team, site team and Engineering team (Head Quarter) to understand the design progress, actual project progress in terms of SPI, CPI, EVM etc. and provide appropriate action plans. Present project status updates to the management team during management review meetings Gather extensive knowledge on local people and communities in order to arrange social awareness programs for site teams.<br><br>Team Management<br><br>Provide guidance and support to the various project teams to achieve their respective goals. Ensure that all teams are communicating with each other appropriately. Conduct weekly review meetings with site team. Ensure that site team and workmen are motivated and engaged and ensure that all their basic needs are met. Ensure that new joiners are inducted and on-boarded effectively.<br><br>Client/Consultant Management<br><br>Establish a good working relationship with the client and CE and ensure customer satisfaction. Represent the company’s interests while dealing with the client/CE. Ensure that progress reports are shared with client/CE as per agreed terms. Keep the client informed of any changes/developments/major deviations from contract required during execution and get required approvals. Ensure that all client approvals are obtained appropriately and without delay and all client/CE inspections are conducted as per contract. Address any variations contractually. Approve all communications to the client, from members of the project team. Attend review meetings, along with project & execution team as required when arranged by client or CE.<br><br>Sub-contractor Management<br><br>Ensure mobilization of sub-contractor’s resources as per project plan Ensure development and implementation of sub-contractor’s work plan and reporting/review mechanism. Monitor quality and safety plan implementation by sub-cotractors<br><br>Reporting<br><br>Review periodic reports submitted by heads of departments and take necessary actions. Ensure the periodic submission of all review reports on EHS, Quality, Schedule and Cost related items to BU Head/ Head of operations(SS/TL) as per mutually agreed terms Ensure the periodic submission of all review reports on EHS, Quality and Schedule related items to Client/CE as per contract.<br><br>Financial<br><br>Prepare and periodically review project related budgets. Monitor and control cost to ensure profitability of project is maintained. Ensure that sales targets are achieved and invoicing and collections are done on time. Develop strategy for Processing Claims and implement it with all relevant stakeholders including customers, suppliers, partners, insurances and other third parties.<br><br>Statutory<br><br>Manage contracts effectively with internal and external stakeholders, CE and client. Ensure that work adheres to all statutory requirements and policies on safety, environment and community issues as per contract, company policies and law of land. Be the front end for bidding for all local legislative and administrative government authorities.<br><br>Role Requirements<br><br>Education : BE Electrical<br><br>Experience<br><br>Electrical Substation projects:<br><br>Should have 15 to 20 years’ experience in Electrical/Civil/Mechanical aspects of SS Projects Experience in the project management of medium / large size EPC projects.
<p>The IT Business Analyst (Automotive) acts as the bridge between automotive operations and technology delivery.<br>This role ensures that dealership business processes — across Service, Spare Parts and Operations — are clearly defined, audit-ready, and aligned with industry best practice, while remaining scalable across current and future markets.<br>The role plays a critical part in the ERPNext/DMS implementation, guiding the business toward standardised, efficient, and technology-enabled dealership operations.<br></p><p><br></p><p><strong>Key roles:</strong></p><p><strong>Business Requirements & Process Excellence</strong></p><ul><li><p>Lead the end-to-end definition, documentation, and validation of business requirements for ERPNext/DMS and future digital initiatives.</p></li><li><p>Map and optimise end-to-end dealership processes, with a primary focus on After-Sales (Service, Workshop & Spare Parts).</p></li><li><p>Conduct current-vs-future-state and gap analyses to drive process improvement.</p></li><li><p>Identify inefficiencies and propose pragmatic, industry-aligned improvements.</p><p><br></p></li></ul><p><strong>Automotive Domain Leadership (Subject Matter Expertise)</strong></p><ul><li><p>Act as Subject Matter Expert for automotive dealership operations.</p></li><li><p>Ensure ERP and DMS system designs reflect real-world dealership practices, not theoretical workflows.</p></li><li><p>Challenge business assumptions and requirements where misaligned with best practice or scalability.</p></li><li><p>Actively guide ERPNext/DMS configuration decisions based on dealership standards.<br></p><br></li></ul><p><strong>Audit, Governance & Compliance</strong></p><ul><li><p>Ensure business processes and system requirements are fully documented and audit-ready.</p></li><li><p>Support Internal Audit reviews and remediation efforts.</p></li><li><p>Embed governance, control, and traceability into business and system processes.</p></li></ul><p><br></p><p><strong>IT–Business Engagement</strong></p><ul><li><p>Serve as the primary interface between business stakeholders and IT teams.</p></li><li><p>Translate complex business needs into clear, actionable functional specifications.</p></li><li><p>Facilitate workshops, requirement-gathering sessions, and validation meetings.</p></li><li><p>Act as a trusted advisor to business leaders on process and system design.</p></li></ul><p><br></p><p><strong>Solution Delivery Support</strong></p><ul><li><p>Work closely with ERPNext/DMS implementation and integration partners.</p></li><li><p>Maintain functional design documents, process maps, and specifications.</p></li><li><p>Coordinate with development, integration, and testing teams to ensure requirements are delivered as intended.</p></li></ul><p><br></p><p><strong>Continuous Improvement & Digital Roadmap</strong></p><ul><li><p>Identify opportunities for automation, standardisation, and digital enablement.</p></li><li><p>Promote consistent processes across branches and markets.</p></li><li><p>Contribute to the automotive digital roadmap with a strong process and governance lens.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Experience:</strong></p><ul><li><p>Minimum 7 years as an IT Business Analyst within an automotive dealership environment.</p></li><li><p>Mandatory: direct, hands-on experience in After-Sales (Service, Workshop & Spare Parts) operations, including process design and systems support for warranty, job cards, technician scheduling, parts inventory, and customer service workflows. This is a specific capability gap the role is intended to close; candidates without demonstrable After-Sales exposure will not be considered.</p></li><li><p>Strong understanding of Dealer Management Systems (DMS) and ERP platforms.</p></li><li><p>Proven experience in end-to-end process mapping and optimisation.</p></li><li><p>Experience supporting multi-branch or multi-market dealership operations.</p></li><li><p>Strong analytical, documentation, and stakeholder management skills.</p></li><li><p>English required; Arabic advantageous.</p></li></ul><br><p><strong>Soft Skills & Competencies:</strong></p><ul><li><p>Structured, analytical thinker with strong attention to detail.</p></li><li><p>Confident communicator capable of influencing senior stakeholders.</p></li><li><p>Comfortable operating in fast-paced, changing environments.</p></li><li><p>High integrity, strong governance mindset, and audit awareness.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>To ensure the effective planning, coordination, and delivery of all learning and development initiatives within the hotel, supporting the achievement of business objectives through continuous employee development. The Training Manager / Learning & Development Manager is responsible for fostering a learning culture, enhancing employee performance and engagement, ensuring compliance with brand standards and mandatory training requirements and developing talent to meet current and future organizational needs. The role ensures that all training activities are conducted in accordance with company policies, brand guidelines and operational priorities.</span></span></p><br><p><span><b><span><strong><u>Main Duties:</u></strong></span></b></span></p><br><p><span><b><span><strong>Operations</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Develop and execute the annual Learning & Development (L&D) strategy aligned with Hyatt’s business objectives and talent development goals.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate and facilitate onboarding, orientation, and induction programs for all new colleagues to ensure a positive and engaging employee experience.</span></span></p><br><p><span><span>·</span></span><span><span>Promote and reinforce Hyatt’s purpose, values, culture, and brand standards across the organization.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain high standards of learning service delivery and ensure training initiatives support operational excellence.</span></span></p><br><p><span><span>·</span></span><span><span>Develop, coach, and support Departmental Trainers to effectively deliver training within their respective areas.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate safety, security, and compliance-related training programs with certified Subject Matter Experts (SMEs) and relevant departments.</span></span></p><br><p><span><span>·</span></span><span><span>Conduct training needs analyses across departments to identify capability gaps and development opportunities.</span></span></p><br><p><span><span>·</span></span><span><span>Design, deliver, and evaluate learning programs, workshops, leadership development initiatives, and e-learning solutions.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain training calendars, training records, attendance reports, and Learning Management System (LMS) data.</span></span></p><br><p><span><span>·</span></span><span><span>Source, evaluate, and manage external training providers, facilitators, and learning consultants.</span></span></p><br><p><span><span>·</span></span><span><span>Measure training effectiveness through assessments, feedback, observations, and operational performance indicators.</span></span></p><br><p><span><span>·</span></span><span><span>Ensure all training materials remain current, relevant, engaging, and aligned with Hyatt standards and business objectives.</span></span></p><br><p><span><b><span><strong>Leadership</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Foster a culture of continuous learning, growth, and professional development throughout the organization.</span></span></p><br><p><span><span>·</span></span><span><span>Partner with and coach leaders to develop their teams and identify talent development opportunities.</span></span></p><br><p><span><span>·</span></span><span><span>Support leadership development, career progression, and succession planning initiatives.</span></span></p><br><p><span><span>·</span></span><span><span>Position Learning & Development as a strategic business partner that enhances performance, capability, and organizational effectiveness, rather than solely a training delivery function.</span></span></p><br><p><span><span>·</span></span><span><span>Serve as a trusted advisor to department heads on employee development, learning solutions, and performance improvement strategies.</span></span></p><br><p><span><span>·</span></span><span><span>Lead, mentor, and support Learning & Development team members, trainers, facilitators and coordinators, where applicable.</span></span></p><br><p><span><b><span><strong>Quality & Compliance</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Ensure all learning and development activities comply with Hyatt policies, legal requirements, and applicable industry regulations.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain accurate and up-to-date training records, reports, and documentation on a monthly basis to support audit and compliance requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate and monitor mandatory compliance training programs, including health and safety, ethics, data privacy, and other Hyatt-required learning initiatives.</span></span></p><br><br><b>Qualifications:</b><br><ul><li>Bachelor's degree in Human Resources, Learning & Development, Hospitality Management, or a related field.</li><li>5+ years of Learning & Development experience, preferably in luxury hospitality.</li><li>Strong knowledge of training design, leadership development, and employee engagement.</li><li>Proven ability to deliver training programs and support talent development initiatives.</li><li>Excellent communication, coaching, and stakeholder management skills.</li><li>Hyatt experience and strong knowledge of compliance, brand standards, and mandatory training requirements preferred.<br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Staff Security Engineer, AI & Application Security is the first and only dedicated security engineering hire at Marcura, and is accountable for establishing the company's security engineering capability end to end.<br> Because this is currently the single role focused wholly on security, the mandate is deliberately broad and deliberately hands on: it spans offensive assurance, defensive engineering, secure architecture and technical governance across applications, APIs, cloud infrastructure and the group's growing and varied estate of large language models — commercial APIs, hosted models, and internally integrated AI features.<br> The role exists to give Marcura an independent, evidence based and continuously improving view of its technical risk, and to make secure delivery the default rather than an afterthought.<br> The role holder personally executes penetration testing and AI red team exercises, designs and hardens defensive controls, reviews architecture early in the delivery lifecycle, defines secure by design patterns for LLM and agentic systems, and acts as trusted advisor to product, engineering, data and operations teams adopting AI.<br> The role operates within a hybrid model: Marcura retains eSentire as its Managed Detection and Response (MDR) partner and commissions independent external penetration testing, so the role holder is not expected to build a security operations centre or to be the sole source of assurance.<br> Instead, the role holder owns these partnerships technically — directing them, tuning and validating their output, closing the gaps they do not cover, and ensuring internal and external testing are complementary rather than duplicative.<br> Critically, the role owns prioritisation: with finite capacity in a single headcount, the role holder is expected to make explicit, defensible judgements about what Marcura tackles in house, what is deferred, and what is delivered through partners, and to build the case for further investment as the function matures.<br> Responsibilities: 1.<br> Security Strategy, Roadmap and Prioritisation: Define and maintain a prioritised security roadmap for Marcura in order to ensure that finite capacity in a single security headcount is spent on the highest material risk, by assessing the current posture, setting a small number of clear objectives per period, making explicit decisions on what is done in house versus deferred or delivered via external partners, and building the evidence based case for further investment.<br> 2. Secure Architecture and Design Review: Review the architecture and design of new and changing systems in order to prevent security weaknesses being built in rather than discovered later, by embedding lightweight threat modelling into the delivery lifecycle, defining reusable secure design patterns, and giving teams timely, pragmatic decisions rather than blocking gates.<br> 3. AI and LLM Security Advisory: Act as the group's trusted AI security advisor in order to enable fast, safe adoption of AI across the business, by engaging early in design, defining secure by design patterns for LLM, RAG and agentic systems, and giving teams clear, proportionate guidance rather than blanket restrictions.<br> 4. AI Security Framework and Standards: Build and maintain a practical AI security framework and set of engineering standards in order to make secure AI deployment repeatable and auditable as the estate grows, by aligning to OWASP LLM Top 10, MITRE ATLAS and NIST AI RMF and translating them into concrete controls, checklists and acceptance criteria, and by maintaining a live inventory of deployed models and their controls.<br> 5. Internal Penetration Testing Programme: Establish and personally run Marcura's internal penetration testing capability in order to provide continuous, in depth assurance between and beyond scheduled external tests, by defining scope, methodology, tooling, reporting standards and a prioritised testing calendar covering applications, APIs, cloud infrastructure and internal services.<br> 6. External Penetration Test Ownership: Own and direct Marcura's independent external penetration testing in order to preserve genuine independence of assurance over systems the role holder has helped design, by setting scope and objectives, selecting and managing testing partners, ensuring internal and external coverage are complementary rather than duplicative, challenging the technical quality of findings, and integrating results into a single prioritised remediation backlog.<br> 7. Hands On Offensive Testing and Red Teaming: Execute technical penetration tests and red team exercises against production and pre production systems in order to find exploitable weaknesses before adversaries do, by combining manual testing, custom tooling and automation, and proving impact through demonstrable exploitation rather than theoretical findings.<br> 8. AI Red Teaming and Adversarial Testing: Design and run AI red team exercises against every material AI and LLM deployment in order to ensure AI features cannot be abused to leak data, bypass controls or take unauthorised action, by systematically testing for prompt injection, jailbreaks, guardrail bypass, data exfiltration, insecure output handling and unsafe tool or agent behaviour.<br> 9. Application and Cloud Security Hardening: Improve the baseline security of Marcura's applications and cloud estate in order to reduce the attack surface systemically rather than fixing issues one at a time, by defining hardening standards and secure defaults, driving posture management and configuration baselines, and embedding automated security testing into CI/CD pipelines.<br> 10. Identity, Access and Data Protection: Strengthen identity, access and data protection controls in order to limit the blast radius of any single compromise, by reviewing and improving authentication and authorisation design, least privilege and privileged access, secrets and key management, encryption, and data classification and tenancy boundaries.<br> 11. MDR Partnership Ownership (eSentire): Own the technical relationship with Marcura's Managed Detection and Response partner, eSentire, in order to get maximum protective value from the service rather than treating it as outsourced responsibility, by ensuring the right telemetry and log sources are onboarded, validating and tuning detection coverage against Marcura's actual threat model, testing the service through purple team style exercises, holding the provider to account on quality and response times, and closing the gaps the service does not cover.<br> 12. Detection Engineering and Incident Response: Strengthen Marcura's ability to detect and respond to attacks beyond commodity coverage in order to reduce the time between compromise and containment, by defining logging and telemetry requirements, engineering high signal detections for Marcura specific and AI specific attack patterns that an MDR provider will not have, maintaining incident response runbooks, and providing hands on technical leadership and escalation ownership during security incidents.<br> 13. Vulnerability Management and Remediation Ownership: Own the end to end vulnerability lifecycle in order to achieve measurable risk reduction rather than a growing backlog of findings, by triaging and prioritising by business impact, agreeing remediation plans and timelines with engineering owners, verifying fixes through retesting, and escalating unresolved material risk to leadership.<br> 14. Security Tooling and Automation: Build and operate tooling and automation for continuous security testing and monitoring in order to scale the impact of a single hands on engineer, by automating repeatable assurance work, integrating scanning and AI specific testing into pipelines, and reducing manual effort in recurring security tasks.<br> 15. Third Party, Vendor and Model Assurance: Assess third party software, AI models, platforms and service providers in order to protect Marcura and customer data when using external providers, by reviewing data handling, retention, training use, privacy, residency and access controls, and issuing clear recommendations within group guardrails.<br> 16. Engineering Enablement and Security Culture: Uplift the security capability of engineering, product and data teams in order to reduce the rate at which new vulnerabilities are introduced, by delivering hands on guidance, secure coding and AI security reviews, targeted workshops and internal champions rather than relying on policy alone.<br> 17. Documentation, Metrics and Leadership Reporting: Maintain clear documentation and report on security and AI trust posture in order to give leadership an accurate, decision ready view of risk and to ensure the function is auditable and not dependent on a single individual, by documenting methodology, findings, accepted risks, the AI system inventory and approved patterns, and by maintaining a concise set of meaningful security metrics.<br> Competitive Salary and Bonus : We reward your expertise and contributions.<br> Inclusive Onboarding Experience : Our onboarding program is designed to set you up for success right from day one.<br> Marcura Wellness Zone : We value your work-life balance and well-being.<br> Global Opportunities : Be part of an ambitious, expanding company with a local touch.<br> Diverse, Supportive Work Culture : We’re committed to inclusion, diversity, and a sense of belonging for all team members.<br> No specific degree or certification is required for this role.<br> A degree in Computer Science, Information Security or Engineering is welcome but is not a filter, and neither is any particular certification.<br> What we are looking for instead is evidence of having found real vulnerabilities in real systems .<br> Candidates should be able to walk us through bugs they personally discovered, how they found them, why they mattered, and what was done about them.<br> Any of the following are strong, credible signals: • Vulnerabilities found in production systems during professional testing engagements, described in technical depth.<br> • Published CVEs, coordinated disclosures, or security advisories.<br> • Bug bounty findings with a track record on recognised platforms or private programmes.<br> • Original security research, technical writeups, conference talks, or open source security tooling.<br> • Strong competitive CTF results, particularly in web, cloud, or AI categories.<br> • Novel prompt injection, jailbreak or agent abuse findings against real LLM deployments.<br> Certifications such as OSCP, OSEP, OSWE, GXPN, CRTO, CISSP or cloud security specialties are a useful signal of structured knowledge and are welcome, but they are explicitly not a substitute for a demonstrable history of finding and proving real bugs, and their absence will not count against a candidate who can show that history.<br> • 8+ years total experience in security engineering, spanning both offensive and defensive work rather than one exclusively.<br> • At least 4 years hands on offensive experience: scoping, leading and personally executing penetration tests and red team exercises across web applications, APIs, cloud environments and internal networks.<br> • Demonstrable defensive engineering experience: hardening cloud and application environments, building or tuning detections, and designing identity, access and data protection controls.<br> • Proven experience assessing and securing LLM or AI systems in production, including prompt injection, jailbreaks, insecure output handling, data exfiltration and tool or agent abuse.<br> • Experience as a first, sole or founding security hire, or otherwise building a security capability from a standing start with minimal supervision and constrained resources.<br> • Track record of influencing architecture and design decisions across engineering and product teams, not only reporting findings.<br> • Experience supporting or leading security incident response in a production environment.<br> • Experience owning and getting value from an MDR or managed SOC provider — onboarding telemetry, validating and tuning detection coverage, and holding the provider to account — rather than only consuming its alerts.<br> • Experience scoping, commissioning and challenging external penetration tests, and integrating third party findings into an internal remediation process.<br> • Experience in a regulated B2B, fintech, maritime or logistics environment preferred.<br></span> </div>
Greetings from Loylogic Group!<br>We at Loylogic are hiring for the position of Director – Program Consulting & Strategic Accounts, preferably with experience in the loyalty and payments industry.<br>Location: Dubai<br>About Company & Role Loylogic created the global rewards marketplace. Today, we are leading its evolution into the AI era - helping organizations recognize, reward and incentivize their most valuable customers, employees and partners with greater intelligence, relevance and impact.<br>As Director, Program Consulting & Strategic Accounts, you will take strategic and commercial ownership of a portfolio of Loylogic’s most important existing clients. These may include leading airlines, banks, financial institutions, consumer brands and other organizations operating sophisticated loyalty and engagement programs across multiple markets.<br>This is a senior, client-facing role for someone who can connect strategy, technology, program delivery and commercial performance. You will become a trusted strategic adviser to your clients, developing a deep understanding of their businesses, programs, member communities and long-term ambitions. You will translate that insight into clear account strategies, program roadmaps and growth plans that increase engagement, strengthen client relationships and grow revenue for both the client and Loylogic.<br>Ultimately, you will be accountable for the retention, development and profitable growth of your client portfolio.<br>What you will do<br>Own and grow a portfolio of strategic accounts Take end-to-end strategic and commercial responsibility for a portfolio of key Loylogic clients. Build trusted relationships with senior stakeholders across loyalty, marketing, digital, technology,procurement, finance and executive leadership. Develop robust annual and multi-year account plans covering client objectives, program strategy,technology roadmaps, revenue opportunities, delivery priorities and relationship development. Identify and convert opportunities to expand Loylogic’s role across consumer loyalty, employee motivation and channel performance. Lead renewal, upsell and cross-sell opportunities in collaboration with the wider Commercial team. Protect existing revenue while developing a qualified and measurable growth pipeline across the portfolio.<br>Deliver measurable commercial growth Own revenue, margin, forecast and budget performance for the assigned client portfolio. Build robust commercial models and business cases for program enhancements, new capabilities, campaigns and market expansion. Understand the commercial mechanics of loyalty programs, including reward economics, cost per-point models, marketplace margins, member value and program ROI. Maintain accurate monthly forecasts and provide clear reporting on revenue performance, risks,opportunities and corrective actions. Ensure commercial agreements, change requests and program investments deliver sustainablevalue for both the client and Loylogic. Work closely with Finance, Sales and Commercial Operations to maintain accurate pipeline, revenue and account-performance reporting.<br>Shape program and engagement strategy Develop a deep understanding of each client’s program, member base, customer journeys,commercial priorities and competitive environment. Use program data and performance insight to identify opportunities to improve participation,engagement, redemption, retention and customer lifetime value. Create strategic program recommendations supported by clear evidence, commercial rationaleand measurable outcomes. Build annual engagement and campaign plans aligned with client marketing calendars, programobjectives and priority member segments. Advise clients on loyalty mechanics, reward propositions, gamification, personalisation, CRM journeysand marketplace optimisation. Help clients move from campaign-led activity towards connected, data-driven engagementstrategies.<br>Connect strategy with technology Develop a strong working understanding of Loylogic’s Global Rewards Marketplace, products,integrations and delivery models. Advise clients on the most appropriate route across Plug-and-Play, Enterprise and Headless APIdeployments. Translate client objectives and business requirements into clear solutions, program roadmaps and implementation priorities. Confidently participate in technical and solution-led discussions with client and internal technology teams. Work closely with Product, Solution Engineering, Technology and Delivery teams to assess feasibility, define requirements and shape effective solutions. Ensure technical recommendations remain grounded in client value, commercial viability andoperational scalability. Support the development and management of change requests, ensuring clarity of scope, ownership, investment and expected outcomes.<br>Lead programm, campaigns and delivery Provide senior oversight across programme management, CRM initiatives, campaigns, productenhancements and client projects. Coordinate cross-functional teams to ensure commitments are understood, prioritised and delivered. Establish clear governance, milestones, responsibilities, dependencies and success measures formajor client initiatives. Identify delivery risks early and drive practical resolution across internal and client teams. Ensure campaigns and program enhancements move efficiently from strategy and business case through to execution and measurement. Hold internal and external stakeholders accountable while maintaining constructive, trustedrelationships.<br>Champion client insight internally Represent the client’s strategy, priorities and commercial potential across Loylogic. Provide the leadership team with a clear view of account health, revenue outlook, deliveryperformance, risks and growth opportunities. Share market intelligence and client insight to inform Loylogic’s product, AI, marketplace andcommercial roadmaps. Identify repeatable client needs that can be converted into scalable propositions across Loylogic’swider portfolio. Contribute to the continued development of Loylogic’s program consulting methodology,commercial standards and strategic account-management approach.<br>What success looks like Success in this role means:Strong retention and renewal performance across the assigned portfolio. Consistent year-on-year growth in revenue and margin. Well-developed account plans with clear, qualified expansion opportunities. Strong executive relationships and high levels of client confidence. Increased adoption of Loylogic’s products, marketplace capabilities and deployment models. Improved programme engagement and measurable client outcomes. Accurate forecasting and disciplined commercial management. Effective coordination between clients and Loylogic’s Commercial, Product, Technology, Finance and Delivery teams.<br>What you will need A minimum of 10 years’ relevant experience within loyalty, rewards, engagement, incentives,ecommerce or a closely related sector. Significant experience managing and growing complex strategic or enterprise client accounts. Deep knowledge of the loyalty industry is essential; experience within airline, travel, banking orfinancial-services loyalty would be particularly valuable. A proven record of retaining and expanding major client relationships while carrying direct revenue and budget accountability. Strong commercial acumen, including experience creating pricing models, forecasts, business cases and commercially sustainable client propositions. The ability to understand complex technology platforms, integration models and data flows andcommunicate them confidently to both commercial and technical stakeholders. Experience working with Saa S platforms, APIs, CRM technology, marketplaces or enterprisetechnology solutions. Strong program and project-management capability, with experience coordinating multipleinitiatives across diverse teams and markets. Experience developing CRM strategies, member-engagement plans, campaigns and loyaltypropositions. A data-led approach, with the ability to convert program and commercial performance into clear insights and actions. Excellent stakeholder-management, negotiation and executive-presentation skills. The confidence to challenge constructively, influence senior decision-makers and bring clarity tocomplex situations. Strong financial modelling, analytical and Excel capabilities. The ability to manage multiple clients, projects and commercial priorities without losing attention to detail. Excellent written and spoken English; additional languages would be advantageous. A bachelor’s or master’s degree in business, marketing, technology or a related discipline, orequivalent senior-level professional experience. You must be based in Dubai or willing to relocate and work from Dubai. The kind of person who will thrive You combine the strategic perspective of a consultant with the commercial instinct of an accountleader and the delivery discipline of a program director. You are equally comfortable discussing loyalty strategy with a Chief Marketing Officer, programeconomics with a finance team, integration requirements with a technology lead and deliverypriorities with a project team. You understand that strategic account management is not simply about maintaining relationships. It is about creating value, solving problems, identifying opportunities and turning strong client partnerships into measurable, sustainable growth.<br>What we offer Loylogic is an international business with colleagues, clients and partners located across the world. We combine global scale with an entrepreneurial culture in which people are encouraged to contribute ideas, challenge established thinking and take ownership of meaningful outcomes. You will join a business shaping the future of AI-powered rewards and engagement, working with recognised global brands and sophisticated loyalty programs across multiple industries and markets. Our goodies for you Our benefits include:• Competitive salary and package, dependent on experience.• Dubai-based hybrid working model.• ULTIMATE, our internal points-based recognition and incentive program.• Anniversary bonus.• Annual team outing and regular team events.• The opportunity to work with major international clients and influence the future of the global rewards marketplace.