Packing & Packaging Technician Jobs - Sharjah UAE

<ul><li><p>Supervise, coordinate, and allocate repair and maintenance work to technicians to maximize workshop productivity and efficiency.</p></li><li><p>Monitor workshop operations to ensure repairs and servicing are completed to the highest quality standards and within agreed timelines.</p></li><li><p>Drive First Time Fix Rate (FTFR) and minimize repeat repairs through effective quality control processes.</p></li><li><p>Support Service Advisors in delivering an exceptional customer experience through accurate repair information and on-time vehicle delivery.</p></li><li><p>Monitor job card progress, workshop loading, technician productivity, and efficiency.</p></li><li><p>Ensure compliance with OEM standards, company policies, warranty processes, and audit requirements.</p></li><li><p>Coach, mentor, and develop technicians to improve technical capability and performance.</p></li><li><p>Promote and maintain HSSE standards and ensure a safe working environment with a zero-incident mindset.</p></li><li><p>Collaborate with Parts, Service Reception, Warranty, and Management teams to ensure smooth workshop operations.</p></li><li><p>Analyze workshop performance and implement process improvements to enhance operational efficiency and customer satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong workshop leadership and people management capabilities.</p></li><li><p>Excellent workshop planning and workload allocation skills.</p></li><li><p>Strong understanding of automotive repair processes and workshop operations.</p></li><li><p>Ability to monitor and improve productivity, efficiency, and quality KPIs.</p></li><li><p>Strong problem-solving and decision-making skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Ability to coach, mentor, and motivate technical teams.</p></li><li><p>Knowledge of DMS systems such as SAP or equivalent platforms.</p></li><li><p>Strong focus on safety, quality, and customer satisfaction.</p></li><li><p>Ability to work effectively under pressure in a fast-paced aftersales environment.</p></li></ul><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Technical Certification, Diploma, ITI, ATA, IMI, or equivalent Automotive qualification.</p></li><li><p>EV Certification (IMI EV Level 2 or higher preferred).</p></li><li><p>Minimum 5–7 years of automotive workshop experience.</p></li><li><p>Minimum 2 years of supervisory or team leadership experience within a dealership or automotive workshop environment.</p></li><li><p>Strong knowledge of workshop operations, vehicle repair processes, and technician management.</p></li><li><p>Experience using SAP, DMS, or equivalent workshop management systems.</p></li><li><p>Strong understanding of workshop KPIs including productivity, efficiency, utilization, and First Time Fix Rate.</p></li><li><p>Valid UAE Driving Licence.</p></li><li><p>Excellent communication, leadership, and conflict resolution skills.</p></li><li><p>Fluency in English; Arabic, Hindi, or Urdu would be advantageous.</p></li><li><p>Commitment to HSSE standards and continuous improvement.</p></li></ul>

<ul><li><p>Perform general building maintenance works for residential villas and properties</p></li><li><p>Carry out electrical repairs including lights, switches, sockets and wiring checks</p></li><li><p>Perform plumbing maintenance such as leak repairs, pipe replacement and pump servicing</p></li><li><p>Conduct basic AC servicing and troubleshooting</p></li><li><p>Handle minor civil works including painting, door repairs, silicone work and small fixes</p></li><li><p>Respond to maintenance requests and emergency repair calls</p></li><li><p>Ensure all maintenance work is completed safely and professionally</p></li><li><p>Maintain tools and equipment in good condition</p></li><li><p>Travel to different locations to perform maintenance jobs</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Valid UAE Driving License – Mandatory</p></li><li><p>Minimum 5 years experience in building maintenance</p></li><li><p>Multi-skilled technician with knowledge in Electrical, Plumbing and AC maintenance</p></li><li><p>Experience in villa maintenance is preferred</p></li><li><p>Ability to diagnose and solve maintenance problems independently</p></li><li><p>Basic English communication skills</p></li><li><p>Hard-working and responsible technician</p></li></ul>

<ul><li><p>Supervise daily component rebuild activities.</p></li><li><p>Assign work and monitor technician performance.</p></li><li><p>Diagnose complex mechanical and hydraulic issues.</p></li><li><p>Ensure rebuilt components meet OEM and quality standards.</p></li><li><p>Coordinate warranty repairs and Product Support Program (PSP) activities.</p></li><li><p>Plan manpower, tools, and workshop resources.</p></li><li><p>Monitor job progress and turnaround time.</p></li><li><p>Maintain workshop records and reports.</p></li><li><p>Ensure compliance with safety and company procedures.</p></li><li><p>Support continuous improvement and technician development.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor's Degree in Mechanical Engineering or a related field.</p></li><li><p>Minimum <strong>7+ years</strong> of experience in heavy equipment maintenance and component rebuild operations.</p></li><li><p>Supervisory experience in a heavy equipment workshop is preferred.</p></li><li><p>Strong knowledge of diesel engines, transmissions, hydraulic systems, and component rebuilds.</p></li><li><p>Experience with OEM diagnostic tools, workshop equipment, and warranty/PSP processes.</p></li><li><p>Good understanding of workshop operations, quality standards, and HSE requirements.</p></li><li><p>Strong leadership, planning, communication, and problem-solving skills.</p></li></ul>

<ul><li><p><strong>Job Summary:</strong> We are seeking a Civil Engineer or Civil Engineering Technician with at least 1 year of relevant experience in the construction, engineering, or real estate industry. The candidate will support technical reviews, site inspections, project coordination, and documentation activities while ensuring compliance with approved drawings and project requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Review and interpret engineering and architectural drawings.</p></li><li><p>Conduct site inspections and monitor project progress.</p></li><li><p>Coordinate with contractors, consultants, and internal stakeholders.</p></li><li><p>Assist in preparing technical reports, inspection records, and project documentation.</p></li><li><p>Monitor compliance with project specifications, quality standards, and safety requirements.</p></li><li><p>Support project planning, execution, and issue resolution.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor's Degree in Civil Engineering, Architecture, or a related field.</p></li><li><p>Minimum 1 year of relevant experience in construction, engineering, or real estate projects.</p></li><li><p>Basic knowledge of construction drawings, site supervision, and project coordination.</p></li><li><p>Good communication, documentation, and organizational skills.</p></li><li><p>Proficiency in MS Office; knowledge of AutoCAD is an advantage.</p></li></ul><p><strong>Preferred Background:</strong> Candidates with experience in real estate development, construction projects, technical inspections, or engineering consultancy environments will be preferred.</p><p><strong>Skills</strong></p><p>Engineering Drawings</p><p>Site Inspections</p><p>Project Coordination</p>

<p><strong>1. Daily Operations Supervision</strong></p><ul><li><p>Supervise and coordinate daily operations across apiaries, honey processing, packaging, warehouse, and support facilities.</p></li><li><p>Allocate manpower, equipment, and resources to ensure efficient daily operations.</p></li><li><p>Monitor work progress and ensure activities are completed according to production schedules.</p></li><li><p>Ensure effective communication between field operations and the processing facility.</p></li></ul><p><strong>2. Apiary Operations</strong></p><ul><li><p>Supervise daily beekeeping activities, including hive inspections, feeding, seasonal migration, honey harvesting, queen replacement, and colony management.</p></li><li><p>Ensure compliance with approved apiary Standard Operating Procedures (SOPs).</p></li><li><p>Monitor colony performance and report operational issues to the Plant Manager.</p></li><li><p>Coordinate harvesting schedules with the Processing & Logistics Lead.</p></li></ul><p><strong>3. Honey Processing Operations</strong></p><ul><li><p>Supervise honey receiving, extraction, filtration, filling, packaging, labeling, and storage operations.</p></li><li><p>Ensure production follows approved production schedules and GMP requirements.</p></li><li><p>Verify production readiness before each batch.</p></li><li><p>Monitor production efficiency and product handling throughout the process.</p></li></ul><p><strong>4. Quality, GMP & Organic Compliance</strong></p><ul><li><p>Ensure all operations comply with GMP, HACCP, ISO 22000, UAE Organic, EU Organic, and EKTIFA operational standards.</p></li><li><p>Verify implementation of SOPs in both field and factory operations.</p></li><li><p>Support QA/QC inspections and laboratory sampling.</p></li><li><p>Report deviations and ensure corrective actions are implemented.</p></li></ul><p><strong>5. Team Supervision</strong></p><ul><li><p>Supervise Beekeepers, Apiary Operations Assistants, Machine Operators, and operational staff.</p></li><li><p>Conduct daily toolbox meetings and assign work priorities.</p></li><li><p>Monitor staff attendance, productivity, and performance.</p></li><li><p>Identify training needs and coach employees on operational procedures.</p></li><li><p>Promote teamwork, discipline, and continuous improvement.</p></li></ul><p><strong>6. Equipment & Facility Management</strong></p><ul><li><p>Monitor operational condition of apiary equipment, processing machinery, vehicles, and facilities.</p></li><li><p>Coordinate with the Maintenance Technician for preventive and corrective maintenance.</p></li><li><p>Ensure operational equipment is available and functioning efficiently.</p></li><li><p>Report equipment failures immediately.</p></li></ul><p><strong>7. Warehouse & Inventory Coordination</strong></p><ul><li><p>Coordinate with the Storekeeper to ensure availability of operational materials.</p></li><li><p>Monitor the use of consumables, packaging materials, and beekeeping equipment.</p></li><li><p>Verify inventory requests and operational stock requirements.</p></li><li><p>Ensure proper storage and handling of materials.</p></li></ul><p><strong>8. Health, Safety & Environmental Management</strong></p><ul><li><p>Enforce occupational health, safety, and environmental procedures across all operational areas.</p></li><li><p>Ensure employees use appropriate Personal Protective Equipment (PPE).</p></li><li><p>Monitor safe handling of machinery, chemicals, and bee colonies.</p></li><li><p>Report accidents, incidents, and near misses.</p></li><li><p>Support emergency response activities.</p></li></ul><p><strong>9. Reporting & Performance Monitoring</strong></p><ul><li><p>Prepare daily and weekly operational reports.</p></li><li><p>Monitor production output, harvesting performance, equipment utilization, and operational KPIs.</p></li><li><p>Report operational issues and recommend improvements.</p></li><li><p>Support management decision-making with accurate operational data.</p></li></ul><p><strong>10. Continuous Improvement</strong></p><ul><li><p>Identify opportunities to improve operational efficiency and productivity.</p></li><li><p>Support implementation of Lean Manufacturing and continuous improvement initiatives.</p></li><li><p>Assist in introducing new technologies, equipment, and operational practices.</p></li><li><p>Promote innovation and best practices throughout the project.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><br><ul><li><p>Bachelor's Degree in Agricultural Engineering, Agribusiness, Food Science, Industrial Engineering, Mechanical Engineering, Pharmacy, or a related field.</p></li><li><p>Training in Good Manufacturing Practices (GMP), Good Agricultural Practices (GAP), or food production systems is preferred.</p></li><li><p>Knowledge of honey processing, beekeeping operations, or food manufacturing is an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 5 years of experience supervising agricultural, food processing, pharmaceutical, honey production, or manufacturing operations.</p></li><li><p>Experience leading multidisciplinary operational teams.</p></li><li><p>Experience working in GMP-compliant or food manufacturing facilities is preferred.</p></li><li><p>Experience in beekeeping or honey production is an advantage.</p></li></ul><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</p><p><strong>Other Professional Certifications</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Good Manufacturing Practices (GMP)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Good Agricultural Practices (GAP)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;HACCP</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;ISO 22000 Food Safety Management Systems</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Occupational Health & Safety Training</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;First Aid Certification (Preferred)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Leadership & Supervisory Skills Training (Preferred)</p><br><br><p><strong>Special Conditions</strong></p><ul><li><p>Daily supervision across apiaries, honey processing factory, warehouse, and laboratory support areas.</p></li><li><p>Frequent outdoor work during hive inspections, seasonal migration, and honey harvesting.</p></li><li><p>Availability to work extended hours during harvesting seasons, emergency colony management, and production peaks.</p></li><li><p>Participation in regulatory inspections, GMP audits, food safety audits, and organic certification assessments.</p></li><li><p>Compliance with GMP requirements, PPE, hygiene procedures, biosecurity measures, and occupational safety standards at all operational sites.</p></li></ul>

<p>We are looking for a results-oriented Export Manager with strong UAE experience and a proven background in the food packaging industry to drive international sales and business growth.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>15+ years of UAE experience</strong> in export sales/business development.</p></li><li><p>Strong <strong>food packaging industry</strong> experience.</p></li><li><p>Proven track record in <strong>international sales and market expansion</strong>.</p></li><li><p>Strong knowledge of <strong>export procedures, documentation, logistics, and international trade</strong>.</p></li><li><p>Excellent understanding of <strong>business development strategies and market penetration</strong>.</p></li><li><p>Strong negotiation, communication, and leadership skills.</p></li><li><p>Existing <strong>international customer networks</strong> will be an advantage.</p></li></ul>

<ul><li><p>Endoscopy procedure scheduling. (Emergency Procedures).</p></li><li><p>Arrange the endoscopy room for procedure & make sure there are no errors and that they're appropriate and safe for individual patient.</p></li><li><p>Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.</p></li><li><p>Prepare Endoscopes and Accessories.</p></li><li><p>Assist in Diagnostic Procedures like;</p><ul><li><p>Esophagi Gastroduodenoscopy</p></li><li><p>Colonoscopy</p></li><li><p>Flexible Sigmoidoscopy</p></li><li><p>Bronchoscopy</p></li></ul></li><li><p>Assist IN Therapeutic Procedures like;</p></li><li><p>Esophageal Variceal Banding, Sclerotherapy Injection</p></li><li><p>Polypectomy- Upper / Lower GI Scopey</p></li><li><p>Balloon dilatation for strictures</p></li><li><p>Hemo - Sclerotherapy, Argon Plasma Coagulation, Hemoclip</p></li><li><p>Foreign Body Removal</p></li><li><p>Percutaneous Endoscopic Gastrostomy</p></li><li><p>Gastric Ballon Insertion</p></li><li><p>Endoscopic Retrograde Cholangiopancreatography - Cannulation, Sphincterotomy, Stone Extraction, Stricture Dilatation, Stone Crushing, Stenting.</p></li><li><p>Biopsy, CLO test, and H Pylori Culture test</p></li><li><p>Patient Positioning</p></li><li><p>Prepare of ERBE Machine</p></li><li><p>Prepare of Water Irrigation System</p></li><li><p>Disinfect & Store of Endoscopes and Accessories</p></li><li><p>Maintain records for the Disinfection and Culture of Endoscopes and ETD Machine.</p></li><li><p>Patient data – Uploading and printing using Endo base Software</p></li><li><p>Maintain Endoscopic Accessories Store Record</p></li><li><p>Prim of ETD machine and ERBE Machine</p></li><li><p>Ensure the maintenance and proper operation of equipment and supplies in the work areas.</p></li><li><p>Treat patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic, and religious/spiritual needs of patients and their families.&nbsp;</p></li><li><p>Demonstrate ability to interpret an extensive variety of technical instructions and deal with several abstract variables.</p></li><li><p>Monitors compliance with policy and procedure.</p></li><li><p>Provide patient privacy and maintain confidentiality.</p></li><li><p>Provide a safe environment free from any form of discrimination and harassment.</p></li><li><p>Aware of patient rights.</p></li><li><p>Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.&nbsp;</p></li></ul><br><br><br><ul><li><p>Treat patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their family.</p></li><li><p>Work accordance with the documented OSH procedures and instructions, specific responsibilities.</p></li><li><p>Be familiar with emergency and evacuation procedures.&nbsp;</p></li><li><p>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports.&nbsp;</p></li><li><p>Comply with Waste management procedures and policies.&nbsp;</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs.</p></li><li><p>Use of appropriate personal protective equipment and safety systems.</p></li><li><p>Comply with reasonable&nbsp;OSH instructions, policies and safe working procedures.&nbsp;</p></li><li><p>Use of appropriate personal protective equipment and safety systems.&nbsp;</p></li><li><p>Be familiar with emergency and evacuation procedures.&nbsp;</p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety&nbsp;</p></li><li><p>Assist with the preparation of risk assessments.&nbsp;</p></li><li><p>Report OSH Hazards, incidents, near misses and issues.&nbsp;</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible.&nbsp;</p></li><li><p>Attend OSH Trainings, awareness programs and mock drills.&nbsp;</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</p></li><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</p></li><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualification</p><p>Bachelor’s Degree in Endoscopy Technology</p><p>Experience</p><p>Two years as Endoscopy Technician in a Hospital setup</p><p>Knowledge /</p><p>Technical Skills</p><ul><li><p>Ability to demonstrate an excellent knowledge in Endoscopy Technician field.</p></li><li><p>Excellent Communication skill with good command in writing and speaking in English.</p></li><li><p>Follow Specific instructions with high degree of accuracy during procedures.</p></li><li><p>Excellent computer Skills.</p></li></ul></li></ul>

<p>Key Duties/ Responsibilities: · Knowledge of diagnosing malfunctioning systems and trouble and locating the cause of breakdown and corrects the problem. · Manages assembling, installing, testing and maintaining electrical distribution boxes. · Installs and replaces electrical items as necessary. · Inspects electrical systems, equipment and components to identify hazards, defects and the need for adjustment or repair and ensures compliance with codes. Maintains scheduled routine inspections to identify malfunction and report them to the management.</p><p><strong>Desired Candidate Profile</strong></p><p>Education & Certification · Must be a graduate of at least 2-year vocational course as an electrician/technician. Knowledge, Skills / Abilities · Knowledge of UAE Law. · Knowledge in reading diagrams and electrical load management. · Must have a good communication skill. · Written and spoken English language (B-Level) · General written and verbal communication skills and literacy. · MS Office acceptable knowledge. Experience · A minimum of 5 years UAE experience.</p>

<p>SWITCHGEAR TECHNICIAN</p><p>Location: Sharjah, UAE</p><p>Job Type: Full Time</p><p>Industry: Electrical</p><p>Experience: 1 - 2 Years</p><p>Job Responsibilities:</p><ul><li><p>Panel wiring and assembly of electrical control panels</p></li><li><p>Testing, troubleshooting & commissioning of switchgear</p></li><li><p>Hard work and strong work commitment</p></li><li><p>Follow safety standards and quality procedures</p></li></ul><p>Requirements:</p><ul><li><p>Qualification: ITI / Diploma in Electrical</p></li><li><p>Experience: 1-2 Years experience in Switchgear field</p></li><li><p>Knowledge: Electrical Control Panel wiring, LT panels, MCC panels</p></li><li><p>Languages: English / Hindi</p></li></ul><p>What We Offer:</p><ul><li><p>Salary: Based on Experience / Attractive Salary</p></li><li><p>Benefits: Visa, Accommodation, Insurance, etc</p></li><li><p>Career Growth in a leading switchgear company</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possesses a High School Diploma or equivalent; a degree in Electrical Engineering Technology is preferred.</li><li>Holds a Journeyman Electrician license or equivalent certification, demonstrating a solid foundation in electrical principles.</li><li>Holds relevant certifications such as Certified Electrical Safety Professional (CESP) or similar, showing commitment to safety.</li><li>Offers a minimum of 5 years of experience in the electrical industry, with specific experience on switchgear equipment.</li></ul>

<p><strong>Workshop Operations & Maintenance</strong></p><ul><li><p>Supervise repairs: Oversee daily troubleshooting, servicing, and overhauling of various cleaning machines (electrical, battery-operated, mechanical, and hydraulic systems).</p></li><li><p>Preventive maintenance: Create and schedule routine maintenance plans to lower machine breakdowns.</p></li><li><p>Quality control: Inspect fixed machines before release to ensure they meet performance and safety standards</p></li></ul><p><strong>After-Sales Service & Customer Support</strong></p><ul><li><p>Client communication: Update customers on repair progress, provide cost estimates, and answer technical questions.</p></li><li><p>Warranty claims: Handle warranty repairs, evaluate failed parts, and coordinate with manufacturers or suppliers.</p></li><li><p>Field support: Send out field service technicians for on-site machine breakdowns or client training when needed.</p></li></ul><p><strong>Parts & Inventory Management</strong></p><ul><li><p>Spare parts control: Keep track of essential spare parts and tools.</p></li><li><p>Vendor relations: Order parts from suppliers and manage local purchasing costs.</p></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Staff management: Assign daily tasks, set work schedules, and track technician performance.</p></li><li><p>Training: Provide technical training on new cleaning machine models for your team.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s or Master’s Degree in Mechanical Engineering or other relevant.</p></li><li><p>A minimum of 3 years of same industry experience as a Workshop Manager.</p></li><li><p>Strong customer service, problem-solving, and leadership abilities.</p></li><li><p>With UAE valid driving license.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Design and develop product packaging, labels, and artwork in accordance with brand standards and regulatory requirements.</p></li><li><p>Create brochures, catalogues, flyers, technical data sheets, color cards, and other product marketing materials.</p></li><li><p>Design digital content for websites, social media, email campaigns, online advertisements, and presentations.</p></li><li><p>Develop point-of-sale (POS) materials, exhibition graphics, banners, signage, and promotional displays.</p></li><li><p>Collaborate with Product Management, Marketing, R&amp;D, and Sales teams to create product launch materials and marketing campaigns.</p></li><li><p>Prepare artwork for print production and coordinate with printing suppliers to ensure quality and accuracy.</p></li><li><p>Ensure all designs comply with corporate branding guidelines and maintain consistency across all communication channels.</p></li><li><p>Edit and retouch product images for catalogs, websites, and promotional materials.</p></li><li><p>Create visual concepts, infographics, icons, illustrations, and marketing graphics that effectively communicate product features and benefits.</p></li><li><p>Manage multiple design projects simultaneously while meeting deadlines.</p></li><li><p>Maintain organized design files, artwork archives, and digital asset libraries.</p></li><li><p>Stay up to date with design trends, printing technologies, and digital media developments.</p></li><li><p>Review proofs and final artwork before production to ensure accuracy.</p></li><li><p>Support exhibitions, trade shows, product launches, and corporate events by developing required marketing materials.</p></li><li><p>Perform any other duties assigned by the Manager.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Bachelor's Degree in Graphic Design, Visual Communication, Fine Arts, Multimedia Design, or a related field.</p></li><li><p>Minimum 3–5 years of experience in graphic design, preferably within manufacturing, paints, coatings, chemicals, FMCG, or industrial products.</p></li><li><p>Experience in packaging and product artwork development is highly preferred.</p></li><li><p>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</p></li><li><p>Knowledge of print production processes, color management, and packaging artwork.</p></li><li><p>Strong understanding of branding, typography, layout, and color theory.</p></li><li><p>Excellent attention to detail and creativity.</p></li><li><p>Ability to manage multiple projects and work under tight deadlines.</p></li></ol><p></p></section>

<p>We are looking for a technically skilled Robot Parking System Technician to join our team in the U.A.E. The successful candidate will be responsible for the maintenance, troubleshooting, installation, and repair of automated/robotic parking systems, covering mechanical, electrical, and PLC/control systems.<br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Perform preventive maintenance (PPM) on robotic/automated parking systems.</p></li><li><p>Diagnose and repair faults in mechanical, electrical, PLC, and control-system components to minimise downtime.</p></li><li><p>Carry out reactive and breakdown maintenance, including installation and repair of customised robotic parking systems.</p></li><li><p>Troubleshoot PLC systems, sensors, motors, control panels, VFDs, wiring, and related automation components.</p></li><li><p>Conduct regular inspections and identify potential equipment failures before they occur.</p></li><li><p>Ensure all maintenance and repair activities comply with HSE standards and applicable local regulations.</p></li><li><p>Respond promptly to emergency breakdowns and service requests, including after-hours and night-shift support.</p></li><li><p>Maintain accurate records of maintenance activities, breakdowns, repairs, and replacement components.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Education: ITI, Diploma, or Bachelor's Degree in Electrical, Mechanical, Electronics, Mechatronics, Instrumentation, Automation, or a related Engineering discipline. </p></li><li><p>Minimum 4 years of GCC experience in PLC-based systems, automation, electromechanical maintenance, or similar industrial systems. </p></li><li><p>Strong hands-on knowledge of electrical, mechanical, PLC, control, and automation systems. </p></li><li><p>Experience with robotic/automated parking systems will be highly preferred. </p></li><li><p>Candidates with experience in industrial automation, automated warehouses, conveyor systems, elevators/escalators, or similar automated equipment may also be considered. </p></li><li><p>Good communication skills in English, with the ability to understand and communicate technical information. </p></li><li><p>Physically fit and willing to work night shifts, emergency call-outs, and after-hours support when required. </p></li></ul><br><p><strong>Preferred Technical Skills</strong> PLC | HMI | VFD | Sensors | Control Panels | Motors | Gearboxes | Electrical Troubleshooting | Mechanical Maintenance | Automation | Preventive Maintenance | Breakdown Maintenance </p>

<p>A. Manage all plumbing activities and commissioning mechanical piping (fluid mechanics) such as chillers and water line. </p><p>B. Service and replace old or faulty equipment but not limited to troubleshoot equipment malfunctions. </p><p>C. Supervise and execute maintenance for the factory building.</p><p>D. Coordinate and supervise welding section material procurement and labor coordination. </p><p>E. Adhere to all safety and performance regulations. </p><p><strong>Desired Candidate Profile</strong></p><p>Supervise technicians and participate in diagnosing, repairing, and inspecting breakdown problems. Read specifications of diagnosis on work performed and analyze the nature of repairing works and required accessories to carry out such maintenance. </p><p>Design maintenance strategies, procedures and methods if it is deem required.</p><p>Carry out routine maintenance work and response to equipment faults. </p><p>Fit new parts and make sure equipment is working correctly.</p><p>Carry out quality inspections on job sites. </p><p>Arrange the procurement of fixtures, fittings, or components. </p><p>Deal with emergencies, unplanned problems/ breakdowns and repairs.</p><p>Organize and direct maintenance shutdown and startup.</p><p>Develop maintenance strategies to help with the installation and commissioning guidelines. </p><p>Ensure there is continuous cover of the machinery and equipment in case of breakdowns for plumbing and welding. </p><p>Develop and distribute work plan assignments and ensures timely completion.</p><p>Assign Technician for diagnosis of the requested repair and maintenance for plumbing and welding. Check the compliance of the work done by technicians for the safety and quality standards. Oversee the performance skills of technicians during maintenance and repair works. </p><p>Prepare and review of maintenance related documents. </p><p>Maintain data base of repair works and prepare reports relating to major breakdown repairs. </p><p>Prepare Service Order and process for approval.</p><p>Organize and develop the work scope for contractual projects and recommend preferred vendors. Perform project coordination in various maintenance projects such as Aerosol plant, machine installations and others. </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Diagnose and repair complex electrical systems in vehicles, ensuring compliance with manufacturer specifications and safety regulations.</li><li>Install, maintain, and repair wiring, lighting, and electrical components, utilizing specialized tools and equipment.</li><li>Perform routine inspections and troubleshooting on automotive electrical systems to identify issues before they escalate.</li><li>Collaborate with mechanics to ensure seamless integration of electrical systems with mechanical components.</li><li>Utilize diagnostic software and equipment to analyze and resolve electronic control unit (ECU) problems in modern vehicles.</li><li>Keep accurate records of repairs and maintenance performed, providing detailed reports to management and customers.</li><li>Stay updated on the latest automotive technologies and electrical systems to enhance service quality and efficiency.</li><li>Educate customers on proper vehicle maintenance and electrical system care to promote longevity and safety.</li><li>Adhere to all safety protocols and regulations while working in a shop environment to ensure a safe workspace.</li><li>Participate in ongoing training and professional development to advance skills and knowledge in the automotive field.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent, with specialized training in automotive electrical systems preferred.</li><li>Certification as an Automotive Service Excellence (ASE) technician in electrical systems highly desirable.</li><li>Minimum 3 years of hands-on experience in diagnosing and repairing automotive electrical systems.</li><li>Proficiency in using diagnostic tools such as multimeters, oscilloscopes, and scan tools.</li><li>Strong problem-solving skills with a detail-oriented approach to troubleshooting and repairs.</li><li>Ability to communicate effectively with customers and team members in English; additional languages a plus.</li><li>Physical stamina and dexterity to handle the demands of working in confined spaces and with intricate components.</li><li>Team-oriented mindset with a willingness to collaborate and share knowledge with peers.</li><li>Strong commitment to safety practices and procedures in a workshop environment.</li></ul><p></p></section>

<p><strong>Job Purpose</strong></p><p><strong>Position Summary</strong>&nbsp;</p><p>We are looking for a proactive and technically skilled Network & IT Support Technician to join our IT team. In this dual-function role, you will be instrumental in maintaining the reliability and security of our network infrastructure while providing excellent technical support. As we are an exhibition and event venue, this role requires flexibility to work after office hours, on weekends, and during major events to ensure seamless IT operations. The ideal candidate is a problem-solver who thrives in a dynamic, fast-paced environment and is eager to grow their skills.&nbsp;<strong> </strong></p><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Network Operations & Maintenance</strong></p><ul><li><p>Assist in the installation, configuration, and maintenance of network hardware (routers, switches, firewalls, access points).</p></li><li><p>Monitor network performance, availability, and security using standard monitoring tools.</p></li><li><p>Participate in network upgrade, optimization, and expansion projects.</p></li><li><p>Perform troubleshooting for network issues related to LAN/WAN, VPN, DNS, DHCP, and VLANs.</p></li><li><p>Maintain accurate network documentation, diagrams, and asset inventories<br><br><strong>2. IT Support & End-User Services</strong></p><ul><li><p>Provide Tier 1-2 technical support for hardware (desktops, laptops, printers, peripherals) and software (OS, business applications, productivity suites).</p></li><li><p>Resolve user issues related to system access, application errors, email, and connectivity.</p></li><li><p>Manage the setup, configuration, and deployment of new user workstations and equipment.</p></li><li><p>Support employee onboarding/offboarding processes, including account provisioning and access management in Active Directory / Microsoft 365.</p></li><li><p>Escalate complex technical issues to senior engineers or vendors as required.</p></li><li><p>Maintain accurate documentation.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications & Skills</strong></p><ul><li><p>Bachelor’s degree in information technology, Computer Science, or a related field.</p></li><li><p>Industry certifications such as CompTIA Network+, A+, Microsoft 365 Fundamentals, or CCNA.</p></li><li><p>Experience with network monitoring tools and ticketing systems</p></li><li><p>Minimum 2 years of professional experience in a combined IT support and network administration role.</p></li><li><p>Solid foundational knowledge of networking concepts: TCP/IP, DNS, DHCP, VLANs, VPN, and basic routing/switching.</p></li><li><p>Hands-on experience with Windows and/or macOS administration and troubleshooting.</p></li><li><p>Excellent customer service orientation with strong verbal and written communication skills.</p></li></ul><p><br></p><p><strong>NOTE</strong>:</p><ul><li><p><strong>The initial contract period will be 6 months, with the possibility of extension based on performance and business requirements</strong><br></p></li><li><p><strong>Important Requirement: Candidates must possess an attested educational degree certificate. Please apply only if you have an attested degree.</strong></p><br></li><li><p><strong>Please note that supporting exhibition days, weekends, and occasional after-hours requirements is part of the nature of the client business. In addition, employees currently work a 4-days a week only, which helps balance these operational requirements.</strong></p></li></ul>

<p>Job Purpose To lead sales growth and market expansion for FMCG food products (Milk Powder, Jam, Tomato Paste) across Africa, GCC, and other international regions by developing new markets, acquiring new customers, and managing existing business relationships to achieve company targets. Core Criteria Overview 1. Open new markets (not just maintain existing ones). 2. Understand African business culture and logistics. 3. Build and manage distributor networks. 4. Handle export documentation, pricing, and payment terms. 5. Represent the company professionally and grow the brand regionally. Market Experience & Regional Knowledge Must have prior experience selling to African markets (North, West, or East Africa). 1. Preferably in FMCG food or dairy sectors. 2. Understands import regulations, trade barriers, and logistics routes for Africa. 3. Familiar with distribution structures (importers, wholesalers, sub-distributors). 4. Knows how to adapt pricing and product strategy for markets with currency and demand variations. Product-Specific Experience Experience in FMCG food categories, and knowledge of competitors especially: 1. Milk powder / dairy (understanding of reconstitution, packaging formats, and shelf-life). 2. Tomato paste & jam (familiarity with tin, sachet, and jar packaging formats). 3. Evaporated milk (future line). Distributor Development Skills. Must know how to: 1. Identify and appoint reliable distributors or agents. 2. Negotiate trade terms (pricing, credit, and marketing support). 3. Establish exclusive agreements with performance clauses. 4. Support distributors in sales planning, stock management, and local promotions. Sales & Business Development Competence. Proven ability to: 5. Prospect new customers and expand distribution networks. 6. Negotiate and close large-volume contracts. 7. Prepare sales forecasts and annual budgets. 8. Achieve or exceed export sales targets. Export Process & Documentation Knowledge. Understanding of: 1. Incoterms, LC (Letter of Credit), CAD, advance payments, and credit terms. 2. Shipping documentation (Invoice, Packing List, Certificate of Origin, Bill of Lading, etc.). 3. Product registration requirements (especially for dairy products in African countries). 4. Coordination with logistics, finance, and customs clearance agents. Language & Communication: 1. English: Essential (for East & Anglophone Africa) 2. French: Highly preferred (for West & North Africa) 3. Arabic: Advantageous (for North Africa & GCC coordination) Cultural Awareness & Adaptability. Must be able to: 1. Travel frequently and adapt to different African business environments. 2. Respect local business etiquette, timing, and negotiation styles. 3. Handle diverse challenges (logistics delays, pricing volatility, import regulations). Commercial & Analytical Skills. Should be able to: 1. Analyze market trends, competitor pricing, and consumer behavior. 2. Recommend pricing strategies and promotional activities. 3. Understand profit margins, trade costs, and cost-to-serve per market.</p><p>Required Qualifications: 1. Bachelor Degree in Business, Marketing, or International Trade. 2. Minimum 4? 6 years of export sales or business development experience in the FMCG / food sector. 3. Proven record of opening new markets and acquiring new customers in Africa or GCC. 4. Strong network of distributors or importers in the region is an advantage.</p>

<p><strong>Job overview:</strong></p><p>The job holder is responsible for realization of production plan, ensuring that all resources needed for production are available in needed quantity, on time, organizing the manpower in the most productive and efficient way and efficient consumption of all resources. He is responsible for health and safety, product safety and quality, and that all process parameters are within specifications.</p><br><p><strong>Responsibilities:</strong></p><ul><li><p>Reports to work regularly and ensures that the team in his area of responsibility (in further text “the team”) reports to work regularly, according to work schedule defined by the Company.</p></li><li><p>Investigates absenteeism in the team and delivers appropriate corrective actions in cooperation</p></li></ul><p>with superiors and HR.</p><ul><li><p>Organizes production according to weekly production plan and in alignment with superiors.</p></li><li><p>Organizes the work in areas of responsibility in a most productive way, which ensures maximum</p><p>output with minimal usage of resources (manpower, energy, water, materials, etc.).</p></li><li><p>Ensures that the team works in compliance with Company Food Safety, Quality, Health and Safety</p></li></ul><p>rules and procedures.</p><ul><li><p>Ensures that Operators in the team are trained to operate the machines, and that they operate in accordance with Company Policies, Standard Operating Procedures and Work Instructions.</p></li><li><p>Ensures that all needed resources (raw materials, packaging materials, manpower, etc.) are timely available for each production run in areas of responsibility.</p></li><li><p>Ensures that all process parameters in areas of responsibility are within the limits specified by</p></li><li><p>Company Food Safety and Quality standards.</p></li><li><p>Ensures that all aspects of product quality (temperature, texture, shape, color, etc.) are complying with Company Quality specifications.</p></li><li><p>Ensures that all Production records are timely filled with all required and accurate information, as</p><p>per frequency defined by Company standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3 years of experience in Food & Beverage Company (preferably Frozen Food manufacturing). </p></li><li><p>Technical high school/secondary education with minimum 3 years of experience in Food & Beverage Company (preferably Frozen Food manufacturing). </p></li><li><p>Knowledge of Quality and Food Safety Management Systems, Halal Man-Management Skills (Staff Allocation, Coaching & Developing staff, Handling Disciplinary & Grievance Issues, Performance Management)</p></li><li><p>SAP, MS Office</p></li><li><p>Knowledge of Health and Safety Systems </p></li></ul><br>

<strong>Job Purpose<br><br></strong>The successful candidate will assist the Engineer in carrying out airframe and engine maintenance tasks on Air Arabia and third-party aircraft. The role includes supporting inspections, repairs, defect rectification, and component replacement to ensure aircraft serviceability and operational readiness.<br><br>The position is responsible for performing assigned maintenance activities and recording completed work accurately and in a timely manner, in full compliance with Air Arabia procedures and applicable regulatory requirements, maintaining the required standards of safety and airworthiness.<br><br><strong>Key Result Responsibilities<br><br></strong><strong>Operational Excellence<br><br></strong><ul><li>Reviews assigned task cards with the Engineer-in-Charge to gain full understanding of the work, priorities, documentation requirements and cautions, prior to starting work.</li><li>Prepares and performs scheduled aircraft maintenance according to assigned task cards, ensuring that the required documentation, parts, tools and GSE are obtained and used per issued instructions.</li><li>Carries out aircraft test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.</li><li>Carries out repairs, component replacements and tests as instructed by assigned task cards fully in accordance with approved data and procedures and as directed by the Engineer-in-Charge.</li><li>Ensures proper tooling / equipment is drawn from stores to perform tasks, returning all of it in good condition following completion of work.</li><li>Regularly reports the status of assigned tasks to the Engineer-in-Charge and alerts him or her to any problems with aircraft condition or with the execution of the work.</li><li>Demonstrates high level of consideration to housekeeping standards in all tasks performed.<br><br></li></ul><strong>Safety<br><br></strong><ul><li>Manages the safety of own assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.</li><li>Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.</li><li>Pays attention to human factors aspects of maintenance, ensuring that work interruption procedures are followed and that adequate access and lighting is used for maintenance and inspections.<br><br></li></ul><strong>Reputation and Teamwork<br><br></strong><ul><li>Internal Customer Service: provides helpful information and support to own team and to other department personnel involved with managing scheduled maintenance checks</li><li>Representing Air Arabia: presents a positive and competent image of technical professionalism to other companies’ personnel and ABY customers.<br><br></li></ul><strong>Cost Awareness<br><br></strong><ul><li>Maintains positive awareness to the cost of aircraft maintenance including use of time and materials. Minimises unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.<br><br></li></ul><strong>Qualifications (Academic, Training, Languages)<br><br></strong><ul><li>Qualified and experienced Civil Aircraft Maintenance Technician.</li><li>Ability to read, write, speak and understand English to a good standard for technical communications.</li><li>Ability to use computer (Microsoft Office).</li><li>Ability to obtain UAE Driver’s License.<br><br></li></ul><strong>Work Experience<br><br></strong><ul><li>At least 2 years’ experience performing maintenance on large commercial aircraft, preferably Airbus types.</li><li>At least 2 years’ experience in Line/ Base Maintenance environment.</li><li>Able to demonstrate solid basic understanding of Airframe and Engine Maintenance theory and practice.</li></ul>

<ul><li>Diagnose complex electrical and electronic system faults using advanced diagnostic tools and oscilloscopes, pinpointing root causes beyond basic scan tool readings.</li><li>Perform precise programming and coding of Electronic Control Units (ECUs) for various vehicle modules, ensuring seamless integration and optimal performance.</li><li>Interpret and analyze wiring diagrams, technical service bulletins (TSBs), and manufacturer repair data to troubleshoot intricate electrical issues.</li><li>Install, configure, and troubleshoot automotive infotainment, navigation, and advanced driver-assistance systems (ADAS), ensuring full functionality.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possess a formal qualification in Automotive Electrical Systems or a related field (e.g., Certificate III/IV, Diploma).</p></li><li><p>Hold current ASE certifications or equivalent manufacturer-specific electrical/diagnostic certifications.</p></li><li><p>Minimum of 5 years of hands-on experience specifically in automotive electrical diagnostics and programming.</p></li><li><p>Demonstrated proficiency in using advanced diagnostic software and hardware (e.g., OEM scan tools, oscilloscopes, signal generators).</p></li></ul><br><p>Key Technical Skills Required</p><ul><li><p>Advanced automotive electrical diagnostics</p></li><li><p>Full vehicle diagnostic scanning and fault-code analysis</p></li><li><p>ECU/module programming and software updates</p></li><li><p>Module coding, configuration and initialization</p></li><li><p>CAN-BUS & LIN-BUS diagnostics</p></li><li><p>DoIP communication and diagnostics</p></li><li><p>Advanced live-data analysis</p></li><li><p>Wiring diagram interpretation</p></li><li><p>Voltage, continuity and voltage-drop testing</p></li><li><p>Short circuit, open circuit and wiring fault diagnosis</p></li><li><p>Oscilloscope testing and sensor signal analysis</p></li><li><p>Battery, charging and power-management diagnostics</p></li><li><p>ECU power, ground and communication testing</p></li><li><p>Module replacement, programming and calibration</p></li><li><p>ADAS, camera, radar and parking-system diagnostics</p></li><li><p>Air suspension and electronic suspension diagnostics</p></li><li><p>ABS, ECM, TCM, BCM, gateway and other control-module diagnostics</p></li><li><p>Accurate diagnostic reporting and technical documentation</p></li></ul><br><p>� Diagnostic & Programming Software</p><p>Experience with professional diagnostic platforms such as:</p><p>JLR</p><ul><li><p>JLR TOPIx Cloud Diagnostics</p></li><li><p>JLR SDD</p></li><li><p>Pathfinder experience is an advantage</p></li></ul><p>BMW</p><ul><li><p>ISTA / ISTA+</p></li><li><p>E-Sys / coding experience preferred</p></li></ul><p>Mercedes-Benz</p><ul><li><p>XENTRY Diagnostics</p></li><li><p>SCN coding/programming experience preferred</p></li></ul><p>Porsche</p><ul><li><p>PIWIS / PIWIS Tester</p></li></ul><p>Audi / Volkswagen</p><ul><li><p>ODIS</p></li><li><p>VCDS experience is an advantage</p></li></ul><p>Experience with professional multi-brand diagnostic equipment such as Autel, Launch or Bosch is also preferred.</p><p>� Vehicle Experience</p><p>Strong experience with:</p><p>Jaguar & Land Rover</p><p>Range Rover • Range Rover Sport • Velar • Discovery • Discovery Sport • Evoque • F-PACE • F-TYPE • XF • XE • XJ</p><p>BMW</p><p>3 Series • 5 Series • 7 Series • X3 • X5 • X6 and other BMW models</p><p>Mercedes-Benz</p><p>A-Class • C-Class • E-Class • S-Class • GLE • GLC • GLS and other Mercedes models</p><p>Porsche</p><p>Cayenne • Macan • Panamera • 911 • Taycan</p><p>Audi / Volkswagen</p><p>A-Series • Q-Series • RS/S models • Volkswagen premium platforms</p><p>� What We Expect</p><p>We are looking for a technician who can find the actual root cause of a fault, rather than simply reading a DTC and replacing a component.</p><p>Our preferred diagnostic process is:</p><p>Customer Complaint → Initial Scan → DTC Analysis → Live Data → Electrical Testing → Root Cause → Repair → Programming/Coding → Final Scan → Road Test</p><p>The ability to produce clear, accurate and professional diagnostic reports is an important part of this position.</p><p>� Our Workshop Standard</p><p>We are developing a structured diagnostic workflow where every vehicle receives:</p><ul><li><p>Initial vehicle scan</p></li><li><p>Recorded fault codes</p></li><li><p>Diagnostic test results</p></li><li><p>Root-cause findings</p></li><li><p>Recommended repair</p></li><li><p>Programming/coding details</p></li><li><p>Final diagnostic scan</p></li><li><p>Verification and road-test results</p></li><li><p>Clean customer-facing diagnostic report</p></li></ul>

<ul><li><p>Act as the primary point of contact for customers, addressing inquiries with a comprehensive understanding of products and services.</p></li><li><p>Resolve customer issues swiftly by utilizing problem-solving skills and ensuring follow-up for complete satisfaction.</p></li><li><p>Document customer interactions meticulously in the CRM system to maintain accurate records and improve service efficiency.</p></li><li><p>Educate customers on product features and benefits, enhancing their experience and encouraging brand loyalty.</p></li><li><p>Receive customers who visit the garage for vehicle repair, maintenance, inspection, or spare parts.</p></li><li><p>Understand and record customer complaints, vehicle problems, and service requirements.</p></li><li><p>Communicate clearly with customers regarding repair procedures, estimated costs, and expected completion times.</p></li><li><p>Handle customer inquiries through phone calls, WhatsApp, email, and other communication channels.</p></li><li><p>Prepare and maintain customer service/job cards.</p></li><li><p>Record vehicle details, customer information, mileage, complaints, and requested services.</p></li><li><p>Coordinate with technicians regarding vehicle inspection and repair requirements.</p></li><li><p>Follow up with technicians to obtain updates on vehicle repair progress.</p></li><li><p>Inform customers about additional repairs or parts required after inspection, subject to management/customer approval.</p></li><li><p>Coordinate vehicle delivery and collection with customers.</p></li><li><p>Prepare service quotations based on information provided by the technician or service manager.</p></li><li><p>Explain quotations and estimated repair costs to customers.</p></li><li><p>Obtain customer approval before proceeding with additional work.</p></li><li><p>Ensure approved and rejected repair items are properly recorded.</p></li><li><p>Coordinate with the purchasing/store department regarding required spare parts.</p></li><li><p>Regularly update customers regarding the status of their vehicles.</p></li><li><p>Inform customers when their vehicle is ready for collection.</p></li><li><p>Follow up with customers after service to confirm satisfaction.</p></li><li><p>Handle customer complaints professionally and report serious issues to management.</p></li><li><p>Maintain good relationships with existing and potential customers.</p></li><li><p>Maintain accurate customer records and vehicle history.</p></li><li><p>Ensure job cards are complete and properly filed.</p></li><li><p>Record customer approvals, service details, and delivery information.</p></li><li><p>Coordinate with the cashier/accountant regarding invoices and payment status.</p></li><li><p>Maintain confidentiality of customer and company information</p></li><li><p>Ensure customers receive professional and friendly service.</p></li><li><p>Respond promptly to customer concerns.</p></li><li><p>Resolve routine customer issues within company policies and authority.</p></li><li><p>Escalate unresolved complaints to the Admin, Service Manager, or Management.</p></li><li><p>Collect customer feedback and communicate suggestions for improving service quality.</p></li><li><p>Coordinate with technicians, service advisors, storekeepers, purchasing officers, cashier, and accountant.</p></li><li><p>Ensure smooth communication between customers and the workshop team.</p></li><li><p>Coordinate availability of spare parts required for customer vehicles.</p></li><li><p>Assist management in maintaining efficient workshop operations.</p></li><li><p>Maintain a professional appearance and positive attitude.</p></li><li><p>Follow company rules, policies, and procedures.</p></li><li><p>Protect company property, customer vehicles, documents, and information.</p></li><li><p>Assist in achieving customer service and sales targets.</p></li><li><p>Perform other reasonable duties assigned by management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>A minimum of a high school diploma or equivalent; additional certifications in customer service are a plus.</p></li><li><p>1-3 years of experience in a customer service role, preferably within the same field.</p></li><li><p>Proficiency in English is mandatory; knowledge of additional languages is highly valued.</p></li><li><p>Strong technical skills with experience in CRM software and other relevant tools to streamline customer interactions.</p></li></ul>