Retail Jobs in UAE

POSITION OBJECTIVE<br><br> Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures End to end store responsibility in absence of Store Manager Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Store Manager and Area Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales Assisting the Store Manager in implementation of operating procedures at the store as per the company standards Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Regularly audits own store administration and resolve any issues Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store responsibility in absence of Store Manager Must be physically fit to stand for extended hours and heavy lifting

Job Purpose: The Assistant Product Manager is required to assist in product planning and execution functions throughout the product lifecycle They are required to support sales and marketing initiatives by liaising with internal and external stakeholders to ensure achievement of the Bank’s overall strategy and goals.<br>Tasks and Responsibilities: Support in designing, launching, and managing new and existing retail banking products. Conduct gap analysis and identifying new business opportunities and recommendations for improvement. Aid in interfacing with Sales, Credit, Operations, Marketing, Compliance, Business Intelligence and other internal stakeholders that are key to the functions. Support in liaising with external stakeholders relevant to the product management role. Assist in providing a roadmap for Product Lifecycle Management for the products in focus. The incumbent is required to assist in the process of marketing initiatives and promotions of the Retail Banking Group. Ability to conduct product performance metrics and identify trends and provide customer insights through interaction with the sales team and other surveys to support strategic decision making. Support in conducting trainings and providing sales tools for new product and promotion launches to the front-line staff of Retail Banking. Support in developing marketing and sales tools to aid the front-line staff in achieving their financial targets. Perform any other duties or responsibilities consistent with the role as assigned by the management.<br>Education:Bachelor’s / master’s degree in finance or related stream.<br>Professional / Technical Qualifications / Diplomas:Understanding of Product lifecycle management (Conventional and Digital Products). Understanding of Retail Banking Products and Policies relevant to the products.<br>Experience:Minimum of 3 years of experience in similar positions<br>Other Skills Required for the Job:Strong Analytical skills with an understanding of market research and financial analysis. Knowledge of banking regulations and compliance requirements. Excellent communication (oral and written) and interpersonal skills. Balances team and individual responsibilities. Leadership and Decision-making skills. Relationship management skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Join us at Miral Experiences!</strong><br>Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.<br>We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.<br><strong>Role Overview</strong><br>We are looking for a <strong>Visual Merchandising Assistant Manager</strong> to support the delivery of exceptional retail experiences across one of our leading attractions in Abu Dhabi.<br>Reporting to the Head of Visual Merchandising &amp; Store Design, you will be responsible for executing visual merchandising strategies, maintaining high presentation standards, and partnering with retail teams to create engaging customer journeys that drive commercial performance.<br><strong>Key Responsibilities</strong><br><ul><li>Lead the day-to-day execution of visual merchandising standards across assigned retail locations.</li><li>Ensure product placement, brand adjacencies, and store layouts align with brand guidelines and business objectives.</li><li>Conduct regular floor walks, identify opportunities for improvement, and implement action plans.</li><li>Collaborate with retail operations and key stakeholders to maintain best-in-class visual standards.</li><li>Support seasonal campaigns, store refreshes, promotions, and product launches.</li><li>Monitor retail performance trends and contribute to business growth through effective visual merchandising.</li><li>Deliver visual merchandising training and support onboarding of new team members.</li><li>Maintain VM reporting, fixture inventories, and related administrative documentation.</li></ul><strong>Requirements</strong><br><ul><li>2-4 years of Visual Merchandising experience within retail, attractions, theme parks, or a similar environment.<br></li><li>Previous supervisory or leadership experience.</li><li>Strong understanding of visual merchandising principles, customer journey, and retail operations.</li><li>Excellent communication, planning, and stakeholder management skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluent in English (written and spoken).</li></ul><strong>Preferred</strong><br><ul><li>Qualification in Visual Merchandising, Design, Marketing, or a related field.</li><li>Experience working across multiple retail locations.</li><li>Knowledge of AutoCAD and/or Adobe Creative Suite.</li></ul>If you are passionate about creating engaging retail environments and delivering memorable guest experiences, we'd love to hear from you.<br><strong>Only shortlisted candidates will be contacted.</strong><br><strong>Shape the Future With Us</strong><br>At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.<br>From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.<br>We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.<br> </div>

Role Overview As Head of E-commerce & Customer Experience, you will lead and accelerate The Petshop Group's entire online business, spanning both Direct Online (our website and mobile app) and Indirect Online channels such as Amazon, Instashop, Deliveroo, Careem, and more. <br>This is a key leadership position where you will fully own E-commerce P&L and be responsible for overseeing revenue, margins, and cost efficiency. In the spirit of our lean organization, you will also head up the Customer Experience & Service function, steering a cross-functional team to optimize digital strategy and deliver exemplary customer experiences while achieving ambitious growth goals. <br>As part of our team in Head Office, you'll work in an ONSITE environment, collaborating closely with teams across Marketing, Category Management, Technology, Logistics, and Retail to drive our digital and commercial performance. <br>Responsibilities E-commerce & Channel Management: Lead Direct and Indirect online channel performance; manage the full E-commerce P&L covering revenue, margin, and cost. Direct Online: Drive results across our website and mobile app. Optimize customer journeys, merchandising, promotions, and site conversion through analytics and insights. Indirect Online: Build and manage partnerships with third-party marketplaces and quick commerce partners. Enhance assortment, pricing, promotions, and commercial performance across all platforms. Provide oversight for Customer Experience & Service, consistently achieving high service levels and customer satisfaction. Digital Marketing & CRM: Develop and execute digital marketing strategies across paid search, social, display, affiliates, and remarketing. Optimize ROI and partner with CRM on lifecycle campaigns via Email, SMS, Push, and Whats App to boost acquisition and retention. Commercial Operations: Uphold product catalogue accuracy, pricing integrity, promotional excellence, and online merchandising. Collaborate on category assortment and ensure successful new launches. Partner with Logistics for superior fulfillment and delivery performance. Identify and execute new revenue streams, partnerships, and commercial growth opportunities in the digital sphere. Technology & Digital Development: Team up with Technology to define and prioritize features for the digital product roadmap, advancing platform enhancements and customer-centric innovation. Leverage analytics to inform and drive data-based decision making; define evolving business requirements. Analytics & Performance: Monitor and report on key metrics including Revenue, Gross Margin, Conversion Rate, GA4 insights, Traffic, AOV, CAC, LTV, Retention, CSAT, and NPS. Use insights to optimize commercial and customer outcomes. Leadership: Lead, mentor, and develop a high-performing cross-functional team; foster a culture of innovation, accountability, and exceptional customer service. Set clear KPIs, objectives, and professional growth plans.<br>Must have requirements Minimum 7 years’ experience in E-commerce, Digital Commerce, or Omnichannel Retail, with at least 3 years in leadership roles. Proven track record of managing E-commerce P&L and delivering measurable commercial growth. Hands-on experience operating both owned digital platforms and third-party marketplaces. Demonstrated leadership overseeing Customer Experience and/or Service operations. Deep understanding of digital marketing, CRM, online merchandising, trading, and marketplace management. Strong cross-functional track record with Marketing, Technology, Category, Retail, and Supply Chain teams. Excellent analytical and data-driven decision-making skills. Outstanding stakeholder management, communication, and leadership abilities. Bachelor’s degree in Business, Marketing, Commerce, or related discipline.<br>Nice to have requirements Experience within retail, consumer goods, lifestyle, pet care, health & wellness, or other fast-paced consumer sectors. Proven success scaling digital businesses within omnichannel retail settings.<br>Perks and Benefits Competitive salary and bonus. Life and Medical insurance. Employee, family, and friends discount. Dynamic and collaborative work environment. Pet-friendly workplace.

Role Overview As Head of E-commerce & Customer Experience, you will lead and accelerate The Petshop Group's entire online business, spanning both Direct Online (our website and mobile app) and Indirect Online channels such as Amazon, Instashop, Deliveroo, Careem, and more. <br>This is a key leadership position where you will fully own E-commerce P&L and be responsible for overseeing revenue, margins, and cost efficiency. In the spirit of our lean organization, you will also head up the Customer Experience & Service function, steering a cross-functional team to optimize digital strategy and deliver exemplary customer experiences while achieving ambitious growth goals. <br>As part of our team in Head Office, you'll work in an ONSITE environment, collaborating closely with teams across Marketing, Category Management, Technology, Logistics, and Retail to drive our digital and commercial performance. <br>Responsibilities E-commerce & Channel Management: Lead Direct and Indirect online channel performance; manage the full E-commerce P&L covering revenue, margin, and cost. Direct Online: Drive results across our website and mobile app. Optimize customer journeys, merchandising, promotions, and site conversion through analytics and insights. Indirect Online: Build and manage partnerships with third-party marketplaces and quick commerce partners. Enhance assortment, pricing, promotions, and commercial performance across all platforms. Provide oversight for Customer Experience & Service, consistently achieving high service levels and customer satisfaction. Digital Marketing & CRM: Develop and execute digital marketing strategies across paid search, social, display, affiliates, and remarketing. Optimize ROI and partner with CRM on lifecycle campaigns via Email, SMS, Push, and Whats App to boost acquisition and retention. Commercial Operations: Uphold product catalogue accuracy, pricing integrity, promotional excellence, and online merchandising. Collaborate on category assortment and ensure successful new launches. Partner with Logistics for superior fulfillment and delivery performance. Identify and execute new revenue streams, partnerships, and commercial growth opportunities in the digital sphere. Technology & Digital Development: Team up with Technology to define and prioritize features for the digital product roadmap, advancing platform enhancements and customer-centric innovation. Leverage analytics to inform and drive data-based decision making; define evolving business requirements. Analytics & Performance: Monitor and report on key metrics including Revenue, Gross Margin, Conversion Rate, GA4 insights, Traffic, AOV, CAC, LTV, Retention, CSAT, and NPS. Use insights to optimize commercial and customer outcomes. Leadership: Lead, mentor, and develop a high-performing cross-functional team; foster a culture of innovation, accountability, and exceptional customer service. Set clear KPIs, objectives, and professional growth plans.<br>Must have requirements Minimum 7 years’ experience in E-commerce, Digital Commerce, or Omnichannel Retail, with at least 3 years in leadership roles. Proven track record of managing E-commerce P&L and delivering measurable commercial growth. Hands-on experience operating both owned digital platforms and third-party marketplaces. Demonstrated leadership overseeing Customer Experience and/or Service operations. Deep understanding of digital marketing, CRM, online merchandising, trading, and marketplace management. Strong cross-functional track record with Marketing, Technology, Category, Retail, and Supply Chain teams. Excellent analytical and data-driven decision-making skills. Outstanding stakeholder management, communication, and leadership abilities. Bachelor’s degree in Business, Marketing, Commerce, or related discipline.<br>Nice to have requirements Experience within retail, consumer goods, lifestyle, pet care, health & wellness, or other fast-paced consumer sectors. Proven success scaling digital businesses within omnichannel retail settings.<br>Perks and Benefits Competitive salary and bonus. Life and Medical insurance. Employee, family, and friends discount. Dynamic and collaborative work environment. Pet-friendly workplace.

Job Summary We are looking for a creative and digitally savvy Content & Creative Specialist to support Dr. Scent’s marketing team across social media, ecommerce, retail campaigns, marketplace promotions, and regional partner marketing activities. The ideal candidate should have strong Arabic and English content creation skills, a good eye for aesthetics, knowledge of GCC consumer trends, and the ability to create engaging content for fragrance, lifestyle, retail, and ecommerce channels. This role focuses mainly on content creation, captions, campaign messaging, reels ideas, creative briefs, ecommerce content, product visuals, and marketing assets. Key Responsibilities Content Creation & Copywriting Create engaging Arabic and English content for Instagram, Tik Tok, Snapchat, Facebook, website, Whats App campaigns, ecommerce, and partner channels. Write captions, short-form copy, campaign messages, product descriptions, promotional content, and story/reel scripts. Develop content ideas for fragrance products, scent machines, home fragrance, retail campaigns, B2B offers, and seasonal promotions. Localize content to fit GCC audience behaviour, culture, language, and buying preferences. Ensure all written content is clear, attractive, brand-aligned, and suitable for the target audience. Creative Planning & Campaign Support Assist in preparing monthly content calendars aligned with campaigns, product launches, retail promotions, and seasonal events. Create creative briefs for designers, photographers, videographers, influencers, and agencies. Support campaign concepts for Eid, Ramadan, summer, mall activations, new launches, kiosk promotions, ecommerce offers, and B2B campaigns. Suggest new creative directions based on social trends, customer insights, competitors, and brand objectives. Adapt campaign materials for regional partners, agents, and different sales channels. Social-First Content Production Capture basic mobile-first content for reels, stories, Tik Tok, behind-the-scenes coverage, product highlights, and event activities. Support the creation of reels, short videos, product demos, scent experience content, and lifestyle visuals. Coordinate with designers and video editors to produce high-quality social-first creatives. Provide direction for photo and video shoots when needed. Ensure content is visually attractive, modern, and aligned with Dr. Scent brand identity. Brand Consistency Ensure all content and creative materials follow company brand guidelines, tone of voice, and visual identity. Review content before publishing to avoid spelling, grammar, pricing, product, or branding mistakes. Maintain a content library for captions, visuals, reels ideas, campaign concepts, and product messaging. Requirements2–5 years of experience in content creation, creative marketing, social media content, or digital marketing. Fluent in Arabic and English, written and spoken. Strong Arabic copywriting skills for GCC audiences. Experience in beauty, fragrance, fashion, retail, FMCG, ecommerce, or lifestyle industries is preferred. Strong understanding of Instagram, Tik Tok, Snapchat, reels, stories, and short-form video trends. Basic design and video editing skills using tools such as Canva, Cap Cut, Adobe Express, Photoshop, Illustrator, or similar tools. Good eye for aesthetics, branding, layout, product presentation, and visual storytelling. Comfortable capturing mobile content and directing simple social media shoots. Organized, proactive, and able to manage multiple content requests and campaign deadlines. Portfolio of previous content, captions, reels, designs, or campaign work is required. Reporting Line Reports to: Marketing Manager Coordinates with: Social Media & Community Executive, Designers, Videographers, Ecommerce Team, Website Team, Influencers, Sales Team, Retail Team

If you are passionate about fashion and merchandising, here is your opportunity to be working for the leading lingerie and nightwear brand across the Middle East. For over four decades, NAYOMI has been the leading lingerie and nightwear brand across the Middle East, empowering women with fashion that blends beauty, confidence, and comfort. With a footprint that spans across the GCC, NAYOMI is more than a brand – it's a movement that celebrates every woman’s individuality and inner strength.<br>As NAYOMI continues to grow, we’re looking for a talented, passionate and data-driven Merchandise Allocator who wants to be part of a dynamic environment where creativity, innovation, and customer obsession are at the heart of everything we do. Role Description:<br>The Merchandise Planning Assistant / Allocator is a full-time, on-site role based in Dubai. This role supports merchandise planners in forecasting demand, managing stock levels, and ensuring optimal product allocation across stores and channels. Responsibilities include analysing sales and inventory data, preparing regular reports, and recommending replenishment and transfers to maximize sales and minimize stock-outs and overstock situations. The Merchandise Planning Assistant / Allocator helps maintain accurate data in planning systems and contributes to continuous improvement of planning processes.<br>• Analyse sales trends, historical data, store-level inventory and forecast demand to decide product allocation across stores. <br>• Allocate merchandise to stores (existing stores or new store openings) based on store capacity, sales trends, inventory levels, seasonal demand, and product life-cycle.<br>• Replenish stock during selling season: manage distribution of goods from warehouse to stores. <br>• Monitor inventory turnover, sell-through rates, size performance and stock-outs or overstock — adjust allocations accordingly. <br>• Prepare reports: weekly/monthly inventory reports, store-level stock/ sales analyses, allocation performance metrics <br>• Manage Inter-Branch Transfers (IBTs) on a weekly basis, ensuring that top stores are kept in stock at all times<br>• Deal with daily store requests in a timely fashion<br>Qualifications<br>Candidates should possess strong Analytical Skills to interpret sales trends, inventory data, and store performance metrics. Candidates should possess Planning and Production Planning skills to support assortment planning, replenishment, and stock allocation activities. Candidates should be proficient in English and possess solid Communication and Interpersonal Skills to collaborate effectively with cross-functional teams and store staff. Proficiency in Microsoft Excel is ESSENTIAL and other planning or ERP tools to manage data and prepare reports. Relevant experience in merchandise planning, retail allocation, or inventory management is preferred. Bachelor’s degree in Business, Retail Management, Supply Chain, or a related field is advantageous. High attention to detail, numerical accuracy, and the ability to work to deadlines in a fast-paced retail environment. Demonstrates logical analysis and problem-solving skills Demonstrates good listening, written and oral communication skills, effectively and clearly communicates Show ability or aptitude in retail math, and to learn technical applications quickly Can-do attitude<br>Why Join Us? Work with one of the most beloved and culturally iconic fashion brands in the region. Be part of a dynamic, purpose-driven team that values innovation, agility, and authenticity. Opportunity for growth and development within a leading fashion retail group. Competitive tax-free salary Non-stop learning365 days of loving what you do

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Al Libas is looking for an enthusiastic, customer-focused Shop Floor Sales Executive to join our menswear retail team in Deira, Dubai. This role is ideal for someone who enjoys helping customers, understands the value of excellent service and has an interest in fabrics, tailoring, fashion and premium retail.</p><p><b>Key Responsibilities</b></p><ul><li>Welcome customers warmly and assist them in selecting fabrics and tailoring services.</li><li>Provide knowledgeable styling advice and product recommendations based on customer needs.</li><li>Build strong customer relationships and deliver a high standard of service throughout the sales process.</li><li>Achieve individual sales targets and contribute to overall store performance.</li><li>Coordinate customer measurements and tailoring orders with the tailoring team.</li><li>Maintain attractive product displays and ensure the showroom is clean, organized and well presented.</li><li>Handle customer enquiries professionally in person and by phone.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Previous experience in retail sales; experience in textiles, fabrics, tailoring, menswear or fashion retail is highly preferred.</li><li>Excellent spoken English.</li><li>Knowledge of Arabic, Hindi or Swahili is an advantage.</li><li>Friendly, confident and professional personality.</li><li>Strong customer service, communication and relationship-building skills.</li></ul><p><br></p></div>

Client Industry – HR Coordinator (2 months contract) Job Title – Retail Type - Outsourced Work Location – Dubai Salary - AED 6000Mandatory – 3-4 years of experience as HR coordinator Responsibilities:Coordinate and support daily HR and administrative functions Handle new visa processing and visa cancellation procedures Maintain employee records and ensure documentation accuracy Assist in onboarding and offboarding processes Coordinate with internal departments and external stakeholders for HR-related activities Provide general administrative support as required

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><strong>Job Summary</strong></p><p><br></p><p>We are seeking a highly creative and commercially minded <strong> Creative Visual Designer</strong> to support the design and optimization of guest experiences across theme parks, attractions, and tourist destinations.</p><p>The ideal candidate will have a strong understanding of guest journey design, spatial planning, visual merchandising, and revenue focused layouts. This role is responsible for identifying optimal photography locations, retail counter placements, guest flow patterns, and attraction touchpoints that enhance both guest engagement and commercial performance.</p><p>The position combines creative design thinking with operational planning to create memorable guest experiences while maximizing revenue opportunities within our image and photography business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Guest Experience &amp; Spatial Design</strong></p><ul><li><p>Design and optimize end-to-end guest journeys across indoor and outdoor attractions.</p></li><li><p>Plan visitor flow, entry and exit points, queue management systems, and crowd circulation.</p></li><li><p>Develop strategic layouts that enhance guest engagement and operational efficiency.</p></li><li><p>Analyze footfall patterns, guest behavior, and space utilization to improve the overall visitor experience.</p></li><li><p>Support the planning and development of new attractions, themed zones, and experiential environments.</p><p><br></p></li></ul><p><strong>Photography &amp; Revenue Optimization</strong></p><ul><li><p>Identify and position photography and shooting locations to maximize guest participation and photo sales.</p></li><li><p>Design and recommend retail counter placements to improve visibility, conversion rates, and impulse purchases.</p></li><li><p>Integrate image and photography business operations seamlessly into the guest journey.</p></li><li><p>Balance creative storytelling with commercial objectives, throughput efficiency, and revenue generation.</p><p><br></p></li></ul><p><strong>Creative &amp; Operational Planning</strong></p><ul><li><p>Collaborate with operations, marketing, retail, and creative teams to implement guest focused design solutions.</p></li><li><p>Develop guest journey maps, concept layouts, storyboards, and experience strategies.</p></li><li><p>Advise on experience development by integrating creative, brand, operational, and commercial considerations.</p></li><li><p>Ensure alignment between design concepts, operational requirements, and business objectives.</p></li><li><p>Present design concepts and strategic recommendations to management and stakeholders.</p><p><br></p></li></ul><p><strong>Project Coordination</strong></p><ul><li><p>Coordinate with cross functional teams including design, fabrication, technical integration, retail operations and attraction management.</p></li><li><p>Support operational readiness and smooth execution in high traffic guest environments.</p></li><li><p>Contribute to creative content development, presentations, environmental graphics, and stakeholder deliverables.</p></li><li><p>Ensure compliance with safety standards, operational requirements, and brand guidelines.</p></li></ul><p><br><br></p><p><br></p><p><br></p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p>Experience in theme parks, attractions, entertainment venues, museums, exhibitions, retail environments, or experiential design.</p></li><li><p>Strong understanding of guest journey mapping, spatial planning, and visitor behavior.</p></li><li><p>Experience in visual merchandising, retail operations, or revenue-driven layout planning is highly preferred.</p></li><li><p>Knowledge of crowd flow management, guest psychology, and conversion optimization.</p></li><li><p>Strong communication, presentation, and stakeholder management skills.</p><br></li></ul><p><strong>Software Skills</strong></p><ul><li><p>Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro)</p></li><li><p>Figma (UX/UI Design)</p></li><li><p>AutoCAD</p></li><li><p>Autodesk Maya</p></li><li><p>Unreal Engine 5</p></li><li><p>Final Cut Pro</p></li><li><p>CapCut</p></li><li><p>Procreate</p><br></li></ul><p><strong>Core Competencies</strong></p><br><ul><li><p>Creative Direction</p></li><li><p>Guest Experience Design</p></li><li><p>Experiential &amp; Environmental Theming</p></li><li><p>Spatial Planning &amp; Layout Design</p></li><li><p>Retail Integration &amp; Revenue Optimization</p></li><li><p>Visual Merchandising</p></li><li><p>Concept Development</p></li><li><p>Operational Planning</p></li><li><p>Project Management</p></li><li><p>Cross Functional Team Collaboration</p></li><li><p>Brand Strategy</p></li><li><p>Workflow Optimization</p></li><li><p>Executive Presentation Skills</p></li><li><p>Rapid Prototyping</p><br></li></ul><p><strong>Preferred Background</strong></p><br><p>Candidates with experience in any of the following industries are highly preferred:</p><ul><li><p>Theme Parks &amp; Attractions</p></li><li><p>Entertainment &amp; Leisure Destinations</p></li><li><p>Tourist Attractions</p></li><li><p>Family Entertainment Centers (FEC)</p></li><li><p>Museums &amp; Exhibitions</p></li><li><p>Photography &amp; Image Based Attractions</p></li></ul><br><p>If your experience matches this role and you’re interested, please send your updated CV and portfolio to: </p><p>preethampereirasensetime23(at)gmail(dot)com</p><p></p></section>

<p><b>Job description</b></p><p>Hiring Retail Sales Associates for Luxury Watches Brans in UAE</p><p>Salary 6000 AED -7000 AED PER MONTH PLUS INCENTIVES UP TO 4000 AED.</p><p>Should have minimum 2 years of exp in luxury Retail Sales or Experienced Cabin crew</p><p>cal/whatsapp</p><p><strong>Desired Candidate Profile</strong></p><p>Should have minimum 2 years of exp in luxury Retail Sales or Experienced Cabin crew</p>

Company Description Dubai is a major global retail destination known for its modern shopping malls, diverse local stores, and international brands. Retail businesses in Dubai focus on delivering efficient service and a welcoming customer experience to a wide range of residents and visitors. Store teams work in fast-paced environments that value reliability, accuracy, and professionalism. Cashiers play a key role in ensuring smooth transactions and positive interactions at the point of sale. Joining a store in Dubai offers exposure to an international customer base and opportunities for growth within the retail sector. Role Description This is a full-time, on-site Store Cashier role based in Dubai. The Store Cashier is responsible for operating the cash register, processing cash, card, and digital payments, issuing receipts, and handling returns or exchanges according to store policies. Daily tasks include greeting customers, answering basic product or pricing questions, and maintaining a clean and organized checkout area. The role involves balancing the cash drawer, reconciling daily sales, and reporting any discrepancies to supervisors. The Store Cashier collaborates with store colleagues to manage queues, support stock checks near the counter, and ensure an efficient, friendly checkout experience. Qualifications Candidates should possess strong numeracy and basic accounting skills to handle cash, balance tills, and process transactions accurately. Candidates should possess clear communication and customer service skills to assist a diverse range of customers and resolve minor issues politely. Candidates should possess attention to detail and organizational skills to manage receipts, track returns, and keep the checkout area orderly. Candidates should possess problem-solving and time-management skills to handle busy periods, prioritize tasks, and manage queues efficiently. Candidates should possess familiarity with POS systems and basic computer skills, with willingness to learn store-specific software. Candidates should possess reliability and integrity, with a strong focus on accuracy, adherence to store policies, and handling customer data responsibly. Prior experience in retail, cashiering, or customer-facing roles is an advantage; multilingual abilities (e.g., English plus additional languages commonly spoken in Dubai) are beneficial. Ability to stand for extended periods and work shifts, including weekends or holidays, as required by store operations.

Company Description Union Co-op / Viva Supermarket is a leading retail organization serving diverse communities in Dubai with a wide range of quality products and services. The company focuses on providing a convenient and customer-friendly shopping experience across its network of stores. Union Co-op / Viva Supermarket values reliability, safety, and professionalism in all aspects of its operations, including transportation and logistics. Team members are encouraged to contribute to a collaborative and respectful work environment. The organization offers opportunities for growth and development within the retail and distribution sector.<br>Role Description The Light Vehicle Driver role at Union Co-op / Viva Supermarket is a full-time, on-site position based in Dubai. The driver is responsible for safely operating company light vehicles to transport goods between warehouses, stores, and designated locations. Day-to-day tasks include loading and unloading items, checking delivery documents, following assigned routes and schedules, and ensuring timely and accurate deliveries. The role also involves maintaining the cleanliness and basic upkeep of the vehicle, adhering to traffic and safety regulations, and reporting any incidents or mechanical issues promptly. The Light Vehicle Driver interacts with store staff and customers in a professional manner, supporting smooth retail operations and a positive customer experience.<br>Qualifications<br> <br>Strong driving skills for light vehicles, with proven experience in safe and defensive driving practices (experience with Truck Driving or similar commercial driving is an advantage). Valid UAE light vehicle driving license; experience with CDL Class A or equivalent heavy vehicle licenses is beneficial but not required for this role. Effective Communication skills to follow instructions, coordinate with supervisors, and complete delivery documentation accurately. Customer Service skills to interact respectfully with customers and staff, handle deliveries professionally, and represent the company positively. Ability to work on-site in Dubai, follow schedules, and manage time efficiently; basic understanding of local routes and traffic regulations. Attention to detail, reliability, and a strong focus on safety and compliance with company policies. Previous experience in retail, supermarket, or logistics environments is an advantage. Physical ability to perform loading and unloading tasks and handle goods safely.

Budgeting & Forecasting:<br><br>Develop annual budgets and rolling forecasts, monitor variances, and recommend adjustments to align financial goals with business strategies. Optimize resource allocation and decompose targets to support performance achievement.<br><br> Business Analysis & Reporting:<br><br>Establish a business KPI framework, generate regular analytical reports, identify anomalies, and conduct root cause analysis. Propose actionable strategies to drive operational improvements and cost-efficiency.<br><br> Decision Support & Cross-Functional Collaboration:<br><br>Engage with frontline operations to assess projects and design solutions. Provide financial insights for decision-making, resolve cross-departmental bottlenecks, and ensure strategic execution.<br><br> Risk Management & Compliance:<br><br>Identify risks (e.g., revenue inflation, delivery fraud) and implement preventive controls. Monitor cash flow, receivables, and payables to mitigate bad debt and liquidity risks.<br><br> Data Systems & Tool Development:<br><br>Design data models and automation tools (e.g., BI dashboards) to streamline financial processes. Enhance data accuracy and analytical efficiency for precision in business operations.<br><br> Special Projects & Capability Building:<br><br>Lead initiatives like industry research and competitor analysis, standardizing methodologies. Conduct financial training to elevate team expertise and foster sustained business-finance integration.<br><br>【About JD.com】<br><br>JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.<br><br>【Our Global Business】<br><br>We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U. K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U. S., and many others, serving customers worldwide.<br><br>Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

Position<br><br>The CRM & Client Development Associate Manager is in charge of the end-to-end client journey within the market. In alignment with the Omnichannel manager the role will participate in shaping how clients build, experience and celebrate their relationship with the Maison throughout their lifetime.<br><br>Beyond driving CRM and Clienteling excellence, this position acts as the market's cultural ambassador, translating local client behaviors, rituals, aspirations and emotional expectations into strategic recommendations that influence the entire client ecosystem—from retail experience and architecture to merchandising, communications, events and training.<br><br>Working cross-functionally across Retail, Marketing, Merchandising, Training, Client Relations and HQ teams, this role orchestrates a seamless omnichannel experience that strengthens client loyalty, advocacy and lifetime value.<br><br>Job responsibilities<br><br>Key Responsibilities<br><br>Client Engagement Strategy & Vision: Define with the Omnichannel Manager and execute the market's client engagement strategy, translating global vision into locally relevant, high-impact experiences across the entire client journey (acquisition, development, loyalty, advocacy). Own critical client KPIs including NPS, Client Lifetime Value, Loyalty, Engagement rates, Omnichannel interaction, and CRM performance.<br><br>Cultural Insights & Advocacy: Act as the voice of the local client, deeply understanding market luxury culture, client expectations, and emerging trends. Provide strategic guidance to cross-functional teams (Retail, Marketing, VM, Training, etc.) to ensure all client-facing decisions reflect local cultural nuances.<br><br>CRM & Clienteling Oversight: Drive the market's CRM and clienteling strategy. Oversee the clienteling calendar, campaign execution, and activation plans. Monitor performance, identify improvements, and disseminate best practices to optimize boutique teams' use of CRM tools and insights for business growth and client loyalty. Serve as the primary coordination point for all CRM and client engagement initiatives between local teams and Headquarters.<br><br>Client-Centric Ecosystem Development: Champion client-centricity across the organization. Partner with Retail, Marketing, Merchandising, Training, and other functions to embed client insights into strategic decisions, aligning teams around the shared ambition of creating exceptional experiences and long-term client value.<br><br>Profile<br><br>Senior professional with 7-10 years in luxury client engagement, CRM, and clienteling strategy development. Drives strategic client journey optimization, translating global brand vision into impactful local market experiences to enhance loyalty and business performance. Expert in leading CRM programs, optimizing omnichannel client experiences, and fostering a robust client-centric culture. Proven ability to leverage data analytics for performance improvement and influence cross-functional teams to achieve strategic client engagement objectives.<br><br>Additional information<br><br>Client Relationship Management (CRM) Strategy & Execution Clienteling Expertise Omnichannel Strategy & Implementation Market & Cultural Intelligence (Luxury Sector) Data Analysis & Performance Monitoring (KPIs: NPS, CLTV, Loyalty) Strategic Planning & Vision Setting Cross-functional Leadership & Influence Stakeholder Management Program & Campaign Management Communication & Presentation Skills Business Acumen

Position<br><br>The CRM & Client Development Associate Manager is in charge of the end-to-end client journey within the market. In alignment with the Omnichannel manager the role will participate in shaping how clients build, experience and celebrate their relationship with the Maison throughout their lifetime.<br><br>Beyond driving CRM and Clienteling excellence, this position acts as the market's cultural ambassador, translating local client behaviors, rituals, aspirations and emotional expectations into strategic recommendations that influence the entire client ecosystem—from retail experience and architecture to merchandising, communications, events and training.<br><br>Working cross-functionally across Retail, Marketing, Merchandising, Training, Client Relations and HQ teams, this role orchestrates a seamless omnichannel experience that strengthens client loyalty, advocacy and lifetime value.<br><br>Job responsibilities<br><br>Key Responsibilities<br><br>Client Engagement Strategy & Vision: Define with the Omnichannel Manager and execute the market's client engagement strategy, translating global vision into locally relevant, high-impact experiences across the entire client journey (acquisition, development, loyalty, advocacy). Own critical client KPIs including NPS, Client Lifetime Value, Loyalty, Engagement rates, Omnichannel interaction, and CRM performance.<br><br>Cultural Insights & Advocacy: Act as the voice of the local client, deeply understanding market luxury culture, client expectations, and emerging trends. Provide strategic guidance to cross-functional teams (Retail, Marketing, VM, Training, etc.) to ensure all client-facing decisions reflect local cultural nuances.<br><br>CRM & Clienteling Oversight: Drive the market's CRM and clienteling strategy. Oversee the clienteling calendar, campaign execution, and activation plans. Monitor performance, identify improvements, and disseminate best practices to optimize boutique teams' use of CRM tools and insights for business growth and client loyalty. Serve as the primary coordination point for all CRM and client engagement initiatives between local teams and Headquarters.<br><br>Client-Centric Ecosystem Development: Champion client-centricity across the organization. Partner with Retail, Marketing, Merchandising, Training, and other functions to embed client insights into strategic decisions, aligning teams around the shared ambition of creating exceptional experiences and long-term client value.<br><br>Profile<br><br>Senior professional with 7-10 years in luxury client engagement, CRM, and clienteling strategy development. Drives strategic client journey optimization, translating global brand vision into impactful local market experiences to enhance loyalty and business performance. Expert in leading CRM programs, optimizing omnichannel client experiences, and fostering a robust client-centric culture. Proven ability to leverage data analytics for performance improvement and influence cross-functional teams to achieve strategic client engagement objectives.<br><br>Additional information<br><br>Client Relationship Management (CRM) Strategy & Execution Clienteling Expertise Omnichannel Strategy & Implementation Market & Cultural Intelligence (Luxury Sector) Data Analysis & Performance Monitoring (KPIs: NPS, CLTV, Loyalty) Strategic Planning & Vision Setting Cross-functional Leadership & Influence Stakeholder Management Program & Campaign Management Communication & Presentation Skills Business Acumen

About the Company Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape.<br>About the Role The purpose of the role is to drive sales through customer service, in order to ensure that personal and store targets are being met.<br><br>Responsibilities Achieving the personal, store and KPI targets in order to meet the overall organizational objectives. Provide excellent customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships. Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service. Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise. Complete operational administrative tasks as requested by management.<br>Qualifications<br>Language- Russian Speaking is mandatory A year’s experience in a similar role, within a similar brand preferred Local retail experience preferred Basic skills in MS Office Knowledge of the local culture and sensitivities Knowledge of fashion

About the Role – Area Manager:We are seeking a dynamic and results-driven Area Manager to oversee operations across multiple private facilities and retail locations. This role is ideal for someone with a strong operational background and a client-first mindset, who thrives in a high-end service environment.<br>Key Responsibilities:Manage daily operations, ensuring efficiency, productivity, and high service standards across all locations. Supervise and guide retail, sales, administration, and operations teams, fostering collaboration and excellence. Maintain exceptional client relations, ensuring that all client needs are anticipated and met with discretion. Coordinate mobile and multi-site operations to ensure smooth service delivery across different facilities. Monitor operational performance metrics and implement improvements where necessary.<br>Profile / Requirements:Proven experience in luxury retail, hospitality, or multi-site operations management. Professional presentation with excellent interpersonal and communication skills. Strong operations management skills with an ability to lead teams effectively. Client-focused, proactive, and capable of maintaining discretion in all interactions. Valid UAE driving license and own vehicle.<br>Why Joining us : This is an exciting opportunity to play a key role in a premium organization, where operational excellence meets exceptional client service. You will be part of a team that values professionalism, teamwork, and the highest service standards.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A Cluster Manager in the gold and diamond industry is a senior-level retail role responsible for the operational and financial success of multiple jewellery retail outlets (typically 5–10 stores) within a specific geographic area. This role serves as the bridge between individual store managers and regional/zonal leadership.</p><p><strong>Core Responsibilities</strong></p><ul><li><p><strong>Sales &amp; Profitability:</strong> Driving revenue, tracking KPIs (footfall, conversion, ASP), and optimizing profit margins across all assigned stores.</p></li><li><p><strong>Operational Control:</strong> Monitoring SOP compliance, inventory accuracy, visual merchandising standards, and stock security.</p></li><li><p><strong>Team Leadership:</strong> Mentoring store managers, conducting appraisals, and driving product training on jewelry, gold, and diamonds.</p></li><li><p><strong>Strategic Planning:</strong> Analyzing market trends, competitor activity, and identifying expansion opportunities.</p></li><li><p>Ensure store and individual targets achievement and exceed the same</p></li><li><p>Generate and monitor performance report and implement strategies to excel</p></li><li><p>lead the store team and ensure policy compliance</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements &amp; Qualifications</strong></p><ul><li><p><strong>Background:</strong> Extensive luxury/jewelry retail experience, specifically focusing on multi-store leadership.</p></li><li><p><strong>Product Knowledge:</strong> Deep understanding of diamonds, gold, and solitaires.</p></li><li><p><strong>Education:</strong> Relevant degree in Management or Retail.</p></li><li><p><strong>Attributes:</strong> Strong leadership, communication, and high-net-worth individual (HNI) client relationship management skills.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Retail Sales Director – Mobile &amp; Accessories | Kiosk Cluster</p><p><br></p><p>Location: UAE / MENA</p><p>Department: Retail Operations</p><p>Reports To: Chief Executive Officer</p><p><br></p><p>Position Overview</p><p><br></p><p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market.</p><p><br></p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network. The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at store level.</p><p><br></p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience.</p><p><br></p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth.</p><p><br></p><p>Key Responsibilities</p><p>1. Commercial Strategy &amp; Revenue Growth</p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.</p><p>Drive continuous improvement in key retail KPIs, including:</p><p>Sales per kiosk / sales per square foot</p><p>Conversion rate</p><p>Average Transaction Value (ATV)</p><p>Units per Transaction (UPT)</p><p>Gross margin</p><p>Attachment and cross-sell rates</p><p>Inventory turnover</p><p>Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>2. Kiosk Network Expansion &amp; Business Development</p><p>Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness.</p><p>Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards.</p><p>Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate.</p><p>3. Operational Excellence</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.</p><p>Ensure strict compliance with procedures covering:</p><p>Opening and closing</p><p>Cash management and reconciliation</p><p>Inventory receiving and transfers</p><p>Stock counts and inventory audits</p><p>Loss prevention and shrinkage control</p><p>Discount and promotional controls</p><p>Health, safety, and mall compliance</p><p>Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans.</p><p>4. Merchandising &amp; Customer Experience</p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.</p><p>Maintain a consistently high standard of customer engagement and service across all locations.</p><p>5. Inventory &amp; Product Management</p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk.</p><p>Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins.</p><p>6. Leadership &amp; Talent Development</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network.</p><p>Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement.</p><p>Establish clear individual and team KPIs and ensure consistent performance management.</p><p>Develop structured training programs covering:</p><p>Product knowledge</p><p>Consultative selling</p><p>Cross-selling and upselling</p><p>Objection handling</p><p>Closing techniques</p><p>Customer experience</p><p>Product demonstrations</p><p>Implement effective incentive and recognition programs to drive performance, engagement, and retention.</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline.</p><p>7. P&amp;L &amp; Financial Management</p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.</p><p>Prepare and manage budgets, forecasts, and business plans.</p><p>Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations.</p><p>8. Landlord, Mall &amp; Strategic Partner Management</p><p>Act as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements.</p><p>Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure:</p><p>Promotional support</p><p>Co-marketing investment</p><p>Product launches</p><p>Exclusive offers</p><p>Commercial incentives</p><p>Training and merchandising support</p><p>9. Reporting, Analytics &amp; Governance</p><p>Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.</p><p>Qualifications &amp; Experience</p><p>Essential</p><p>8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams.</p><p>Strong analytical, problem-solving, and decision-making capabilities.</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline. A Master’s degree or relevant professional qualification is an advantage</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>1. Commercial Strategy &amp; Revenue Growth</p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.</p><p>Drive continuous improvement in key retail KPIs, including:</p><p>Sales per kiosk / sales per square foot</p><p>Conversion rate</p><p>Average Transaction Value (ATV)</p><p>Units per Transaction (UPT)</p><p>Gross margin</p><p>Attachment and cross-sell rates</p><p>Inventory turnover</p><p>Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>2. Kiosk Network Expansion &amp; Business Development</p><p>Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness.</p><p>Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards.</p><p>Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate.</p><p>3. Operational Excellence</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.</p><p>Ensure strict compliance with procedures covering:</p><p>Opening and closing</p><p>Cash management and reconciliation</p><p>Inventory receiving and transfers</p><p>Stock counts and inventory audits</p><p>Loss prevention and shrinkage control</p><p>Discount and promotional controls</p><p>Health, safety, and mall compliance</p><p>Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans.</p><p>4. Merchandising &amp; Customer Experience</p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.</p><p>Maintain a consistently high standard of customer engagement and service across all locations.</p><p>5. Inventory &amp; Product Management</p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk.</p><p>Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins.</p><p>6. Leadership &amp; Talent Development</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network.</p><p>Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement.</p><p>Establish clear individual and team KPIs and ensure consistent performance management.</p><p>Develop structured training programs covering:</p><p>Product knowledge</p><p>Consultative selling</p><p>Cross-selling and upselling</p><p>Objection handling</p><p>Closing techniques</p><p>Customer experience</p><p>Product demonstrations</p><p>Implement effective incentive and recognition programs to drive performance, engagement, and retention.</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline.</p><p>7. P&amp;L &amp; Financial Management</p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.</p><p>Prepare and manage budgets, forecasts, and business plans.</p><p>Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations.</p><p>8. Landlord, Mall &amp; Strategic Partner Management</p><p><br></p><p>9. Reporting, Analytics &amp; Governance</p><p><br></p><p><br></p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.</p><p><br></p></div>