Retail Jobs in UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Customer Satisfaction</p><ul><li><p>Ensure processing and delivery of orders on time towards customer delight</p></li><li><p>Prompt customer servicing in terms of complaint handling, coordination with supply chain and service departments</p><br></li></ul><p>Business Performance</p><ul><li><p>Achievement of assigned sales targets in the assigned outlet</p></li><li><p>Achievement of quantity and value targets under sales objectives to minimize the loss of business opportunities and increase market share</p></li><li><p>Ensure the right of mix of products are displayed with the assigned outlet</p></li><li><p>Implement customized marketing activities to ensure secondary sales in order to promote primary sales</p><br></li></ul><p>Professionalism</p><ul><li><p>Actively ensure slow moving items are promoted and sold off to ensure better inventory flow</p></li><li><p>Conduct market surveys as requested or as needs arise</p></li><li><p>Monitor competition activities and provide regular MIS to the sales management for proactive actions</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Job Specific Competencies:</u></strong></p><br><ul><li><p>Negotiation &amp; Influencing Skills</p></li><li><p>Interpersonal Skills</p></li><li><p>Knowledge of Industry Norms &amp; Practices</p></li></ul><br><p><strong>Qualifications:</strong> High School Diploma or equivalent</p><br><p><strong>Experience:</strong> 2-3 years in sales in Consumer Electronics / Home Appliances industry is a MUST</p><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>As a Sales Staff member, you are integral to delivering excellent customer service, driving sales, and upholding store standards.</li><li>You will engage with customers, offer detailed product knowledge, and ensure each customer enjoys a positive shopping experience.</li><li>Success in this role involves contributing to store success and personal growth while collaborating closely with team members.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Service</p><p><br></p><ul><li>Greet and assist customers in a friendly and professional manner.</li><li>Provide product information, recommendations, and advice tailored to customer needs.</li><li>Handle customer inquiries and resolve issues efficiently.</li></ul><p><br></p><p>Sales &amp; Product Knowledge</p><p><br></p><ul><li>Achieve and exceed individual and store sales targets.</li><li>Promote special offers, link sales, and upselling opportunities.</li><li>Stay informed about new products, promotions, and store policies.</li></ul><p><br></p><p>Store Operations</p><p><br></p><ul><li>Process sales transactions accurately using the POS system.</li><li>Assist with stock replenishment, inventory management, and merchandising.</li><li>Ensure the store is clean, organized, and visually appealing.</li></ul><p><br></p><p>Team Collaboration</p><p><br></p><ul><li>Work effectively with team members and managers to achieve store goals.</li><li>Participate in training sessions and team briefings to enhance skills.</li><li>Support team initiatives and contribute to a collaborative work environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong communication and interpersonal skills.</li><li>Customer-focused attitude with proactive problem-solving abilities.</li><li>Ability to thrive in a fast-paced, team-oriented environment.</li><li>Flexibility to work weekends, holidays, and varying shifts.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Strong communication and interpersonal skills are essential.</li><li>Customer-focused with a positive and proactive attitude.</li><li>Ability to work in a fast-paced, team-oriented environment.</li><li>Basic math skills for handling sales transactions efficiently.</li><li>Flexible to work weekends, holidays, and varying shifts.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Mashreq Bank</strong></span></span></p><br><p><span><span><strong>JOB DESCRIPTION</strong></span></span></p><br><span><span><strong>1</strong></span></span><span><span><strong>Job Title:&nbsp;</strong>Assistant Governance Manager&nbsp;</span></span><span><span><strong>Department: &nbsp;</strong>Mortgages</span></span><br><span><span><strong>Direct Supervisor:&nbsp;</strong>Director – In Business Controls, Risk &amp; Governance&nbsp;</span></span><span><span><strong>Job Number</strong></span></span><br><p><span><span><strong>2</strong></span></span></p><br><span><span><strong>Job Purpose</strong></span></span><br><ul><li><span><span>To provide valuable support to the Director- In Business Control &amp; Governance to manage robust risk and governance framework.</span></span></li><li><span><span>Investigation and management of the issues as required.</span></span></li><li><span><span>To perform all duties assigned with respect to Governance &amp; controls as per the expected TAT and quality standards.</span></span></li></ul><br><span><span><strong>3</strong></span></span><span><span><strong>Key Result Areas</strong></span></span><br><ul><li><p><span><span>Monthly MER tracking, follow up for closure and reporting.</span></span></p><br></li><li><p><span><span>Prepare Incentive payout for mortgage team as per approved plan</span></span></p><br></li><li><p><span><span>Mortgage broker payout as per agreed contracts</span></span></p><br></li><li><p><span><span>Entering mortgage payments in vendor management system to ensure timely payments</span></span></p><br></li><li><p><span><span>To conduct regular visits to Vendor offices and check calling activities, transmittals, Chubb records, applications, and clean desk policy adherence.</span></span></p><br></li><li><p><span><span>To coordinate with CAM/Business on remediation/closure of CRS, Fatca, EID, KYC Compliance Exit cases</span></span></p><br></li><li><p><span><span>Review CM request/complaints received from CXCG, Branches, Sales &amp; DBC for exceptional cases and obtaining approval as per ADM.</span></span></p><br></li><li><p><span><span>Reviewing and obtaining approvals to onboard CMs under MER.</span></span></p><br></li><li><p><span><span>To keep a track of the SOP, SLA’s, OPM documents for revision and update on a regular basis</span></span></p><br></li><li><p><span><span>To report potential frauds to F&amp;I for further investigation&nbsp;</span></span></p><br></li><li><p><span><span>Conduct RCSA sample test as per the required format, report exceptions to business and follow up for closure.</span></span></p><br></li><li><p><span><span>Review and rase incidents for ORE as required.</span></span></p><br></li><li><p><span><span>Review of applications (CASA for KYC Quality in specific incl. all other checks up to system update)</span></span></p><br></li><li><p><span><span>To ensure execution and completion of adhoc projects assigned by line manager.</span></span></p><br></li><li><p><span><span>Support business for audit readiness.</span></span></p><br></li><li><p><span><span>Auto BCM - Reviews and Approvals</span></span></p><br></li><li><p><span><span>Calling broker clients to ensure no frauds, as per sop.</span></span></p><br></li><li><p><span><span>Sales mis tracking and reporting accurately and business support.</span></span></p><br></li><li><p><span><span>Timely closure of all audit items, RAR and QA issues</span></span></p><br></li><li><p><span><span>Training new hires and creating back up to ensure smooth workflow</span></span></p><br></li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Job Responsibilities Customer Service: Deliver professional and high-quality customer service, identify customer needs, recommend suitable products and services, maintain good customer relationships, and handle after-sales inquiries. Sales Performance: Serve customers daily in accordance with company requirements and achieve personal sales targets. Operations Execution: Conduct daily store operations including merchandise display, stock replenishment, cleaning, cashiering, inventory counting, and shift handover following company requirements and operational standards. Merchandise Management: Be responsible for incoming goods inspection, merchandise display, product quality management and service quality management.<br><br>Job Requirements College diploma or above, with 1–3 years of working experience in the digital product industry. Passionate about the consumer electronics industry and able to quickly understand new products and their features. Enthusiastic about sales and customer service, with proactive sales mindset and service skills. Hard-working, quick to learn, and possess good teamwork spirit. English proficiency required; multilingual candidates are preferred.。

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?&nbsp;</strong></p><br><ul><li><p>Assume the responsibility of receiving sorting incoming bookings with attention to detail</p><br></li><li><p>Ensuring partner &amp; supplier information is accurate and complete &amp; requesting any missing information</p><br></li><li><p>Tracking and matching of booking orders to relevant media activations&nbsp;</p><br></li><li><p>Maintain, update and manage all documentation of media bookings&nbsp;</p><br></li><li><p>Monitor and resolve financial discrepancies between spend and investment of advertising activations</p><br></li><li><p>Follow up on creation of invoices on a timely and recurring basis with finance teams</p><br></li><li><p>Create and issue insertion orders matched to bookings&nbsp;</p><br></li><li><p>Share insertion orders with relevant team members to implement campaigns&nbsp;</p><br></li><li><p>Collecting invoices after creation from finance teams and sharing them with partners &amp; suppliers for media investments</p><br></li><li><p>Handle supplier billing invoicing concerns and follow ups&nbsp;</p><br></li><li><p>Check the validity of booking orders &amp; invoices</p><br></li><li><p>Manage communication with key members to relay relevant and beneficial inputs relating to invoicing and billing&nbsp;</p><br></li><li><p>Support the team with necessary inputs and resources relating to campaigns and ensuring that all discussion points are documented and actioned appropriately</p><br></li><li><p>Collect screenshots and relevant proof of execution of campaigns and activations&nbsp;</p><br></li><li><p>Function as the main point of contact for inquiries related to billing and invoicing&nbsp;</p><br></li><li><p>Support line manager &amp; team in the delivery of strong implementation plans that meet campaign objectives</p><br></li><li><p>Review&nbsp; invoices to ensure that they are accurate and complete before sending them to partners and suppliers&nbsp;</p><br></li><li><p>Preparing monthly reports for invoicing status, missing invoices and sent invoices</p><br></li><li><p>Following up on collecting payments from suppliers&nbsp;</p><br></li><li><p>Financial forecasting &amp; reconciliation skillset</p><br></li><li><p>Ability to manage salesforce&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>3–4 years experience minimum supervising and managing digital media payments. Previous media agency experience preferred.</li><li><p>Proven track record and experience with billing and invoice management&nbsp;</p><br></li><li><p>Excellent communication skills, able to provide clear level of detail for requests&nbsp;</p><br></li><li><p>Able to work towards deadlines &amp; manage time and workload efficiently&nbsp;</p><br></li><li><p>Experience working collaboratively with a large team. Experience across different markets is beneficial.</p><br></li><li><p>Organization &amp; eye for detail. Able to track progress and completion of activities while working towards deadlines &amp; managing time and workload efficiently.</p><br></li></ul><ul><li><p>Proactivity/taking the initiative: achieves ambitious but realistic goals</p><br></li><li><p>Problem solving: Autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution</p><br></li></ul><ul><li><p>Foster deep trust and understanding with agency and partner teams where necessary</p><br></li><li><p>Contribute to great teamwork in your immediate team</p><br></li><li><p>Proficiency with Excel and Google Sheets for data organization, tracking, and reporting</p><br></li><li><p>Experience with CRM or business systems (Salesforce, HubSpot, or similar); ability to learn new platforms quickly</p><br></li><li><p>Excellent written and verbal communication; ability to communicate across both business and finance functions</p><br></li><li><p>Ability to implement work with AI and implement workflows that make daily tasks more efficient&nbsp;</p><br></li></ul><br>Additional Information<br><p><strong>Key Competencies</strong></p><br><ul><li><p>Reliability: Consistently follows processes, meets deadlines, and delivers accurate outputs</p><br></li><li><p>Problem-Solving: Identifies discrepancies and issues; escalates appropriately with context and suggested solutions</p><br></li><li><p>Strong organizational skills: Ability to manage multiple processes and deadlines simultaneously</p><br></li><li><p>Detail-oriented: Ability to identify discrepancies and follow issues through to resolution and demonstrates exceptional care with data, catches and prevents errors</p><br></li><li><p>Collaborative mindset with comfort working across departments and building working relationships</p><br></li></ul><p><strong>What Success Looks Like</strong></p><br><ul><li><p>Finance team receives complete, accurate, organized booking information with minimal requests for clarification</p><br></li><li><p>Month-end closing runs smoothly with all invoices compiled, reconciled, and documented on schedule along with proof of execution&nbsp;</p><br></li><li><p>Improved collections rate month on month and streamlined ways of working with external stakeholders with minimal to zero issues&nbsp;</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong><br>Review, analyze and follow up on the charged off cases with the objective of maximizing recoveries from each case and assist the customer to settle their overdue/unpaid liabilities with.</p><br><p><strong>Key Result Areas</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;Analyze and assess customer’s repayment problems and convince customer to prioritize repayment to Mashreq to achieve the assigned recovery targets.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Coordinate internally with different departments to ensure proper follow-up on classified customers.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all leads are followed up to establish contact with customers and engage with them and work with them to help them amicably settle their outstanding liabilities.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure adequate use of MIS reports to assist in improving recoveries.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide high quality service to internal and external customers to achieve customer satisfaction.</p><br><p><br><strong>Knowledge, Skills and Experience</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;The position requires a minimum experience of 4 years in banking, or another similar field incorporating continuous customer engagement and dealing with target oriented roles.<br>•&nbsp;&nbsp;&nbsp;&nbsp;The job holder should possess good knowledge of business products and prevailing legal laws with high level of negotiation skills and communications.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Should be able to work under pressure and is also required to be customer focused.</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Service &amp; Technical Lead is responsible for managing all after-sales service operations for the sanitaryware business, ensuring high levels of customer satisfaction, technical support, and service excellence. The role serves as the primary technical interface between the company, customers, suppliers, and internal stakeholders, ensuring effective resolution of service issues, efficient spare parts management, and continuous improvement of service delivery standards.</p><p>The incumbent will actively engage with key B2B customers including developers, facility management companies, contractors, consultants, and strategic clients such as Dubai Airports, Emaar, and other major accounts to support product performance, technical requirements, and service commitments.</p><p>What you will do :</p><p>After-Sales Service Management</p><ul><li><p>Lead and manage all after-sales service activities across the sanitaryware product portfolio.</p></li><li><p>Ensure timely response and resolution of service requests and warranty claims.</p></li><li><p>Establish service standards and service level agreements (SLAs).</p></li><li><p>Monitor service quality and customer satisfaction levels.</p></li></ul><p>Client Complaint Management</p><ul><li><p>Act as the primary escalation point for customer complaints.</p></li><li><p>Conduct root-cause analysis and implement corrective actions.</p></li><li><p>Ensure complaints are resolved within agreed timelines.</p></li><li><p>Maintain records of complaints and service interventions.</p></li></ul><p>Spare Parts &amp; Inventory Management</p><ul><li><p>Manage spare parts inventory to ensure product support continuity.</p></li><li><p>Monitor stock levels and forecast spare parts requirements.</p></li><li><p>Coordinate with procurement and suppliers to maintain optimum inventory levels.</p></li><li><p>Minimize stock-outs and excess inventory.</p></li></ul><p>Supplier &amp; Manufacturer Coordination</p><ul><li><p>Liaise with manufacturers and suppliers regarding product issues, warranty claims, and spare parts availability.</p></li><li><p>Ensure timely procurement and replenishment of critical components.</p></li><li><p>Support technical discussions and product improvement initiatives.</p></li></ul><p>Technical Support &amp; Product Expertise</p><ul><li><p>Provide technical guidance to sales teams, project teams, and customers.</p></li><li><p>Conduct product troubleshooting and technical assessments.</p></li><li><p>Support product demonstrations and technical presentations.</p></li><li><p>Train internal teams on product features, installation standards, and maintenance requirements.</p></li></ul><p>Reporting &amp; Performance Management</p><ul><li><p>Prepare periodic reports on service performance.</p></li><li><p>Track service KPIs and customer satisfaction metrics.</p></li><li><p>Present recommendations for operational improvements.</p></li><li><p>Report inventory performance and supplier responsiveness.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Proven ability to manage after-sales service</strong>, ensuring timely resolution of customer complaints, warranty claims, and adherence to service level agreements (SLAs).</p></li><li><p><strong>Excellent stakeholder management and communication skills</strong>, with experience working closely with developers, contractors, consultants, and facilities management companies.</p></li><li><p><strong>Strong analytical and organizational skills</strong>, with experience in root-cause analysis, inventory management, service quality monitoring, and driving high customer satisfaction.</p></li></ul><br><p><strong>What equips you for the role:</strong>&nbsp;</p><br><ul><li><p>Bachelor degree in relevant engineering discipline</p></li><li><p><strong>5+ years of experience</strong> in sanitaryware, plumbing products, building materials, or a related industry, with strong exposure to after-sales service operations in UAE</p></li></ul><p></p></section>

<p>Key Responsibilities</p><ul><li><p>Source and purchase AV products from suppliers and distributors.</p></li><li><p>Obtain quotations, compare prices, negotiate, and follow up on deliveries.</p></li><li><p>Prepare <strong>BOQ, BOM, quotations, technical submittals, and compliance sheets</strong>.</p></li><li><p>Select AV products based on project requirements and budget.</p></li><li><p>Support sales teams with technical proposals and customer presentations.</p></li><li><p>Coordinate with suppliers, clients, consultants, and project teams.</p></li><li><p>Knowledge of AV brands, 70V/100V audio systems, amplifiers, speakers, displays, projectors, microphones, DSP, video conferencing, and AV accessories.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2–5 years of experience in <strong>AV procurement / pre-sales</strong>.</p></li><li><p>Strong AV product and technical knowledge.</p></li><li><p>UAE experience preferred.</p></li><li><p>Good negotiation, communication, and MS Excel skills.</p></li><li><p>Ability to prepare BOQ/BOM and technical quotations.</p></li><li><p>UAE driving license is an advantage.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job purpose: &nbsp;</strong><br>To drive the sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.</p><br><p><br><strong>Key Job Responsibilities</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Achieve or exceed the monthly/annual sales targets for new units.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Constantly improve and update knowledge of product range, features and benefits.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain relationships with existing and prospective customers.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Function as customer advocate and primary sales contact by complete follow-up from initial contact, quotes, demonstrations, negotiation and closing of deals.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Follow-up with current and new customers via telephone enquiries and showroom walk-ins.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Co-ordinate with branches / Head Office for movement of vehicles.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Document and maintain all records for future references and for use by the Sales and Branch Managers.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Prepare daily reports based on target.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ability to solve problems and ultimately delivers sales results within set time frames.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.</p><br><p><br><strong>Education Qualification, Work Experience &amp; Skills</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree preferably in Sales.<br>•&nbsp;&nbsp;&nbsp;&nbsp;A proven sales background within a Business to Consumer automotive sales environment.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and sales ability.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Proactive, hardworking, goal orientated and motivated approach.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English communication/Arabic Language is an added advantage.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Good team player, experienced in a professional, high pressure, working environment.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Excellent business relationship management skills.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 027/001/463<br><strong>Industry:</strong> Water Treatment<br><br>Our client in the water treatment industry is seeking an <strong>After Sales &amp; Service Contracts Executive </strong>to manage existing customers, drive service contract renewals, sell spare parts, and support customer satisfaction across the installed customer base.<br>The role combines customer relationship management, aftermarket sales, and proactive outbound activities. The ideal candidate will have B2B after-sales experience with a strong focus on service contract renewals, spare parts sales, customer retention, upselling, and coordination with service teams.<br><br><ul><li>Manage relationships with existing customers and serve as a key point of contact for after-sales and service-related requirements.</li><li>Drive service contract renewals and proactively follow up with customers to maintain long-term business relationships.</li><li>Prepare and follow up on spare parts quotations and drive spare parts sales across the existing customer base.</li><li>Identify opportunities to upsell upgrades, service renewals, add-ons, spare parts, and other aftermarket solutions.</li><li>Conduct proactive outbound activities to engage existing customers and identify additional sales and service opportunities.</li><li>Manage customer retention and churn by proactively addressing customer requirements and maintaining regular engagement.</li><li>Handle customer complaints professionally and coordinate with service teams to ensure timely resolution.</li><li>Work closely with internal service teams to coordinate customer requirements and support effective service delivery.</li><li>Maintain accurate customer records, sales opportunities, follow-ups, and service contract information within the CRM system.</li><li>Monitor service contract renewal opportunities and ensure timely follow-up with customers.</li><li>Support customer satisfaction across the installed base by maintaining strong relationships and ensuring effective coordination of after-sales requirements.</li></ul><br><br><ul><li>Minimum <strong>2 years</strong> of experience in <strong>B2B after-sales, service contracts, spare parts, or maintenance-related sales.</strong></li><li>Strong experience in <strong>service contract renewals.</strong></li><li>Experience preparing spare parts quotations and managing spare parts sales.</li><li>Experience handling customer complaints and coordinating with service teams.</li><li>Comfortable managing existing customers and upselling upgrades, renewals, and add-ons while managing customer churn.</li><li>Experience using CRM systems; Salesforce experience is preferred.</li><li>Background in customer relationship management, servicing, and maintenance within equipment manufacturing, electronics and appliances, HVAC, coffee machines, or similar aftermarket-driven businesses.</li><li>Strong customer relationship management and communication skills.</li><li>Proactive approach to outbound customer engagement and identifying aftermarket sales opportunities.</li><li>Fluent English communication skills are mandatory.</li><li>Arabic language skills are a strong advantage.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

EXPAT MINING EQUIPMENT AFTERMARKET SALES SUPERVISOR – DUBAI<br>***Our client will give preference to expat candidates already based in Dubai, but will consider expat candidates based in the region/Gulf States***<br>**********************Please ONLY APPLY if you meet the requirements****************************<br>AED Package24 Days leave per year One annual flight ticket - for employee only Medical Insurance - for employee only Renewable contract This position will require regular business travel<br>This role is responsible for supervising day-to-day aftermarket sales execution, ensuring strong customer coverage, CRM Discipling, proactive opportunity follow-up and adherence to defined sales processes. In addition, the role actively identifies, develops and drives new aftermarket sales opportunities by analysing customer fleets, usage patterns, and lifecycle needs in close collaboration with Parts, Service, PSSR and Operations teams.<br>Acting as a bridge between strategy and execution, the Group Aftermarket Sales Supervisor translates sales targets into clear, actionable plans, sales campaigns, promotional programs and drives team performance across the group, and works cross-functionally to achieve parts and service revenue and profit targets.<br>CORE REQUIREMENTS<br>Diploma or Bachelor's degree in Business Administration, Sales, Supply Chain, or a related field (orequivalent relevant experience) 5+ years' experience in aftermarket sales, parts sales, or a related sales role within heavy equipment,automotive, industrial machinery, or a comparable technical sector Demonstrated experience in supervisory, team leadership, or coaching capacity, ideally leading field-basedsales reps (e.g., PSSR or similar) Familiarity with parts/inventory systems and supply chain coordination Ability to liaise with all levels of the customer’s operational structure in a professional manner at alltimes Show ability to communicate current customer relationship positives & negatives back to the After-Sales Management team in order to create strategic growth plans for both sales & profitability Ability to effectively identify & communicate recommended solutions to customer issues & disputesappropriately to the relevant departments Ability to understand systems, processes and financial statements that measure sales, profits &customer satisfaction Ability to identify business opportunities, develop and implement & manage actions that capture corebusiness Proven ability to work within a team environment & drive successful team result. Interested

Company Description An UAE-based technology and software solution provider with over a decade of experience serving small, medium, and large enterprises. The organization prioritizes long-term strategic relationships with customers, aiming to provide both knowledge and cost advantages. Team members work with emerging enterprise technologies to support digital transformation across the region. Role Description This is a full-time, on-site Presales Engineer role based in Dubai, United Arab Emirates. The Presales Engineer will collaborate with the sales team to understand customer requirements, design solution proposals, and deliver technical presentations and product demonstrations. The role involves working closely with customers during the sales cycle and contribute to documentation, proposals, and continuous improvement of presales processes. Qualifications Candidates should possess strong Presales and Sales skills, including solution positioning, requirement analysis, and proposal development. Candidates should possess solid Technical Support skills to assist customers during evaluations, pilots, and post-sales handover. Relevant experience in software solutions, Microsoft technologies, or enterprise IT (e.g., networking, data center, business process automation) is highly beneficial. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Strong communication and presentation abilities, with the capacity to explain technical concepts to both technical and non-technical stakeholders. Ability to work collaboratively with cross-functional teams, manage multiple opportunities, and prioritize tasks in a fast-paced environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview of the Role</p><p>FAMCO is seeking an experienced After Sales Manager – New Product Development to drive aftermarket growth, new business development, and customer expansion across the Oil &amp; Gas, Industrial Equipment, and Marine sectors. This role is responsible for developing and executing growth strategies for aftermarket parts, service contracts, maintenance solutions, and technical support services while identifying new revenue streams and enhancing customer retention.</p><p>The successful candidate will combine strong technical expertise with commercial leadership to drive sales growth, develop new products and services, expand market share, and build long-term relationships with customers operating within Oil &amp; Gas Equipment, Marine Equipment, Air Compressors, and Industrial Applications.</p><p>What You Will Do</p><p>Sales Management and New Business Development</p><ul><li>Lead the growth of aftermarket sales for parts, maintenance contracts, technical services, and customer support solutions.</li><li>Drive new business development initiatives across the Oil &amp; Gas, Marine, Industrial Equipment, and Energy sectors.</li><li>Identify and develop opportunities for new product development and service offerings that support business growth.</li><li>Create and execute sales strategies that achieve annual revenue, profitability, and market share objectives.</li><li>Develop annual maintenance and service contract programs for customers across the United Arab Emirates.</li></ul><p>Customer and Market Development</p><ul><li>Build strong relationships with customers, contractors, engineering companies, and operators within the Oil &amp; Gas and Marine industries.</li><li>Manage key customer accounts while identifying opportunities to increase wallet share and customer retention.</li><li>Prospect and convert customers currently utilizing competitor products and aftermarket services.</li><li>Support customers through technical consultation, service planning, and lifecycle management solutions.</li></ul><p>Product and Market Intelligence</p><ul><li>Gather market intelligence related to Oil &amp; Gas Equipment, Marine Equipment, Air Compressors, and Industrial Products.</li><li>Monitor competitor activities, pricing strategies, customer trends, and emerging market opportunities.</li><li>Work closely with inventory, product management, and operations teams to improve product availability and service performance.</li><li>Contribute to the development of new products, customer support programs, and aftermarket growth initiatives.</li></ul><p>Commercial and Operational Excellence</p><ul><li>Prepare accurate sales forecasts and business plans for parts and labor revenue.</li><li>Monitor performance against sales targets and profitability objectives.</li><li>Support credit management and receivables collection activities.</li><li>Maintain a strong customer relationship management database and customer mapping strategy.</li></ul><p>Required Skills to Be Successful</p><ul><li>Strong experience in Oil &amp; Gas Sales and Industrial Equipment Sales.</li><li>Proven success in New Business Development and New Product Development.</li><li>Experience managing aftermarket sales, service contracts, and customer support programs.</li><li>Strong technical understanding of air compressors, rotating equipment, industrial machinery, or related products.</li><li>Excellent customer relationship management and account development skills.</li><li>Strong negotiation, presentation, and commercial management capabilities.</li><li>Ability to identify market opportunities and convert them into profitable business.</li><li>Strong analytical, forecasting, and strategic planning skills.</li></ul><p>About the Team</p><p>You will join a dynamic team responsible for supporting customers across Oil &amp; Gas, Marine, Industrial Equipment, and Energy sectors. The team focuses on delivering innovative aftermarket solutions, maximizing customer equipment performance, and driving sustainable business growth through technical expertise and exceptional customer service.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>What Equips You for the Role</p><ul><li>Diploma or Degree in Mechanical Engineering.</li><li>Minimum of 5 years of experience in aftermarket sales, Oil &amp; Gas Sales, Industrial Equipment Sales, or Marine Sales.</li><li>Proven experience in New Business Development and customer acquisition.</li><li>Strong knowledge of aftermarket parts, service operations, maintenance contracts, and technical support.</li><li>Experience working with Air Compressors, Industrial Equipment, Oil &amp; Gas Equipment, Marine Equipment, or related products.</li><li>Knowledge of electrical systems, control and instrumentation systems, diesel engines, and electrical motors.</li><li>Demonstrated ability to manage key accounts and deliver commercial growth.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Established in 1982, The Digital Imaging &amp; Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.</p><br><p>By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses.</p><br><p>Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group.</p><br><p>Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE</p><br><br>Job Description<br><p>The Presales Lead – Digital Transformation is responsible for leading all presales activities across GCG's DT portfolio, translating client requirements into compelling technical and commercial propositions. The role covers ECM/EIM solutions (M-Files, Doxis, OpenText), outsourcing/manpower solutions, custom application development, and the in-house G Sign product, working closely with Sales and Delivery teams to win business and ensure solutioning accuracy.</p><br><ul><li>Solution Design &amp; Proposals:&nbsp;Lead the development of technical proposals, solution architectures, and presentations for ECM/EIM (M-Files, Doxis, OpenText), outsourcing, and custom application opportunities.</li><li>G Sign Presales:&nbsp;Champion GCG's in-house G Sign product (Joget-based) during client engagements – demonstrate capabilities, map client requirements to product features, and manage POC delivery.</li><li>RFP / RFQ Management:&nbsp;Own the response process for RFPs, RFQs, and tenders in collaboration with Sales – ensure technical and commercial accuracy and on-time submission.</li><li>Client Discovery &amp; Workshops:&nbsp;Conduct discovery workshops and requirement-gathering sessions with client stakeholders (CIOs, IT Managers, Department Heads) to define solution scope.</li><li>Demonstrations &amp; POCs:&nbsp;Deliver product demonstrations and manage proof-of-concept engagements for ECM platforms and G Sign.</li><li>Effort Estimation &amp; Scoping:&nbsp;Collaborate with the delivery team to produce delivery scope, effort estimates, and implementation timelines for inclusion in proposals.</li><li>Competitive Positioning:&nbsp;Maintain up-to-date knowledge of competitor offerings and market positioning; provide input on differentiating GCG solutions.</li><li>Vendor Liaison:&nbsp;Maintain working relationships with technology partners (M-Files, Doxis, OpenText, Joget) to stay current on product capabilities, roadmaps, and partner presales resources.</li><li>Presales Team Management:&nbsp;Guide and develop the Presales Analyst (Issa Yousef), ensuring quality of outputs and professional growth.</li><li>Sales Collaboration:&nbsp;Work hand-in-hand with the Sales Director and Sales Account Managers to qualify opportunities, shape deal strategy, and support client meetings.</li><li>Knowledge Management:&nbsp;Maintain a library of reusable presales assets including case studies, solution decks, proposal templates, and ROI calculators.</li><li>KPIs &amp; Success Metrics:&nbsp;Proposal win rate; Proposal turnaround time; Number of qualified opportunities supported; Accuracy of solution scoping vs. actual delivery; Customer satisfaction in presales engagements.</li></ul><br>Qualifications<br><p><strong>Educational Qualification Requirements:</strong></p><br><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field from a recognised university.</li></ul><p><strong>Skills &amp; Professional Requirements:</strong></p><br><ul><li>Deep functional and technical knowledge of ECM/EIM platforms (M-Files, Doxis, OpenText preferred). Familiarity with low-code platforms (Joget or similar is an advantage).</li><li>Strong proposal writing, solution presentation, and visual communication skills.</li><li>Proficiency in MS PowerPoint, Visio/diagramming tools, and CRM systems.</li></ul><p><strong>Experience Requirements:</strong></p><br><ul><li>7+ years in presales, solution consulting, or technical sales roles within the enterprise software or digital transformation space.</li><li>Hands-on experience with ECM/EIM solution presales in the UAE/GCC.</li><li>Prior experience with government sector accounts is preferred.</li><li>Demonstrated track record of supporting winning bids on enterprise technology deals.</li></ul><p><strong>Attributes and Behaviours:</strong></p><br><ul><li>Highly articulate with the ability to simplify complex technical concepts for varied audiences.</li><li>Creative problem-solver who thrives in competitive sales situations.</li><li>Collaborative and proactive – strong team player who builds trust with sales, delivery, and clients alike.</li><li>Passion for digital transformation and staying ahead of market trends.</li></ul><br>Additional Information<br><ul><li>Proficiency in Microsoft Office and knowledge of accounting software.</li><li>Working knowledge of accounting principles.</li><li>Previous knowledge/experience on working ERP/Oracle</li></ul><br><br> </div>

<ul><li>Provide pre-sales support on Networks & Wireless Solutions.</li><li>Propose design and solutions to Customers and Sales, based on customer requirements, with appropriate products and technologies.</li><li>Provide the most ideal design, solution or proposal and BOM on customer requirements along with sales personnel.</li><li>Assist sales personnel to customers on their complex technical requirements for Server, Storage, Data protection, DR for on-prem and cloud.</li><li>Knowledge and design of Enterprise Servers, Blades, Storage System, HCI, Virtualization and Azure.</li><li>Design MS solutions based on AD, Exchange, SCCM, Office 365, Azure.</li><li>Knowledge of VDI Solution on Citrix and Microsoft technologies.</li><li>Provide consultation / design for projects.</li><li>Understand requirements of customers and translate them to define Scope of Work.</li><li>Define / Derive a Bill of Material based on customer requirements.</li><li>Prepare proposals with Design, Scope of Work and BOM.</li><li>Liaise with Principals on products / technologies on technical, commercials and marketing fronts.</li><li>Update and advise management on market trends and demands to keep pace with evolving technologies and customer needs.</li><li>Prepare management reports on opportunity status and devise mechanisms to bridge gaps related to competitive products, vendors and competition.</li><li>Maintain confidentiality on design, proposal and documentation of proposed solutions.</li><li>Interact with Post Sales team on evaluation of new products and technology to propose optimum designs to customers.</li><li>Conduct periodic internal presentations to Sales & Post Sales teams on products and technologies.</li><li>Achieve individual targets on product lines through Sales and Services.</li><li>Prepare reports on opportunities and achievements on proposals.</li><li>Liaise with Post Sales and advise/suggest pricing for services.</li><li>Work closely with technical team to synchronize on new products and technologies to be sold and supported.</li><li>Provide performance enhancement consultations as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>5+ years of experience in presales, solutions architecture, or a similar client-facing technical role within enterprise systems or cloud technologies.</li><li>Proven expertise in cloud platforms (AWS, Azure, GCP) and/or major enterprise systems (ERP, CRM, SCM).</li><li>Exceptional communication, presentation, and interpersonal skills, with the ability to engage C-level executives.</li><li>Ability to travel occasionally to client sites and industry events.</li><li>Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or TOGAF.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the Role</b></p><p>Join Al-Futtaim Automotive and take the lead as an <b>Aftersales Manager – Toyota Al Ain</b>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><p>&nbsp;</p><p><b>What You Will Do</b></p><ul><li>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</li><li>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</li><li>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</li><li>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</li><li>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</li><li>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</li><li>Ensure full compliance with brand standards, HSSE requirements, and operational policies</li><li>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Proven leadership experience within automotive aftersales or service operations</li><li>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</li><li>Deep understanding of dealership aftersales processes and customer lifecycle</li><li>Data-driven approach with the ability to turn insights into actionable improvements</li><li>Exceptional stakeholder management and communication skills</li><li>Passion for developing people and leading high-performance teams</li><li>Experience driving change and continuous improvement initiatives</li><li>Strong systems proficiency (ERP/reporting tools)</li></ul><p>&nbsp;</p><p><b>About the Team</b></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><p>&nbsp;</p><p><b>What Equips You for the Role</b></p><ul><li>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</li><li>Minimum <b>10 years’ experience</b> within automotive dealerships</li><li>At least <b>5 years in a leadership role within aftersales/service operations</b></li><li>Demonstrated success in driving financial performance and enhancing customer experience</li><li>Strong coaching, leadership, and team development capabilities</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul><br><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul><p></p></section>

<ul><li>Engage with potential clients to understand their needs and articulate how our solutions can address those challenges effectively.</li><li>Prepare and deliver compelling presentations and product demonstrations tailored to the specific requirements and interests of the audience.</li><li>Collaborate closely with sales teams to create winning proposals that highlight the unique selling points of our offerings.</li><li>Conduct thorough market research to identify trends and customer preferences that inform our product positioning and sales strategy.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Mandatory candidates who having their own cars.<br>Bachelor's degree in business, Marketing, or a related field</p></li><li><p>A minimum of 2 years of experience in a presales, sales engineering, or technical consulting role within the relevant industry.</p></li><li><p>Relevant certifications in sales methodologies or technical domains, such as Salesforce or ITIL, to enhance credibility.</p></li><li><p>Experience within the technology, software, or telecommunications sectors, with a strong understanding of market dynamics.</p></li></ul>

<ul><li>Engage with potential clients to understand their needs and articulate how our solutions can address those challenges effectively.</li><li>Prepare and deliver compelling presentations and product demonstrations tailored to the specific requirements and interests of the audience.</li><li>Collaborate closely with sales teams to create winning proposals that highlight the unique selling points of our offerings.</li><li>Conduct thorough market research to identify trends and customer preferences that inform our product positioning and sales strategy.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in business, Marketing, or a related field</p></li><li><p>A minimum of 2 years of experience in a presales, sales engineering, or technical consulting role within the relevant industry.</p></li><li><p>Relevant certifications in sales methodologies or technical domains, such as Salesforce or ITIL, to enhance credibility.</p></li><li><p>Experience within the technology, software, or telecommunications sectors, with a strong understanding of market dynamics.</p></li></ul>

PRIMARY PURPOSETo specialize in the resale (secondary) real estate market by sourcing quality listings, managing relationships with landlords and property owners, and facilitating successful transactions between buyers and sellers. The Resale Agent is expected to be fully knowledgeable in using online property portals and must be skilled in negotiation and deal closure.<br>RESPONSIBILITIESSource and list quality secondary market properties through direct landlord contact, referrals, and networking Build and maintain a strong portfolio of property listings by developing long-term relationships with property owners. Upload and manage listings across major property portals, including Bayut, Property Finder, Dubizzle, etc., ensuring accuracy, quality media, and competitive pricing. Handle inbound leads and inquiries professionally and promptly, providing accurate property information and scheduling viewings. Conduct property viewings and present listings to potential buyers in a consultative manner. Negotiate sales terms between landlords and buyers, ensuring clear communication and mutual agreement from both sides. Coordinate with internal departments (CRM, operations, compliance) to ensure smooth documentation and transaction completion. Stay updated on market trends, pricing, and competition in the Dubai secondary property market. Maintain an active database of landlords and investors, nurturing relationships for repeat business and referrals. Meet monthly sales targets and KPIs as defined by the Sales Manager. Ensure compliance with RERA regulations and internal sales processes. Takes Health, Safety & Environment (HSE) lead in ensuring “safe systems of work” and “safe conditions” are in place within area of responsibility.<br>QUALIFICATIONS & EXPIERENCE<br>Educational Requirements / Qualifications:High school diploma or equivalent education is typically required. A bachelor's degree in a relevant field can be advantageous. RERA qualification is a must<br>Experience:Minimum 1–3 years of experience in Dubai’s real estate market, preferably in resale/secondary market. Proven experience in dealing with landlords, handling property listings, and closing resale deals.<br>Skills and Competencies:Strong knowledge of Bayut, Property Finder, and other real estate platforms. Excellent communication and interpersonal skills to build rapport with clients and understand their needs. Strong negotiation and persuasion skills to facilitate successful sales transactions. Customer-oriented mindset with a focus on providing exceptional service and building long-term relationships. Self-motivated and goal-oriented with the ability to work independently and as part of a team. Strong organizational and time management skills to prioritize tasks and meet deadlines. Proficiency in using technology and software for lead management and sales tracking. Adaptability and resilience to handle challenges and work in a dynamic sales environment.