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Real Estate Agent – Off-Plan & Secondary <br>JX Estates is a boutique real estate agency in Dubai. We are looking for ambitious Off-Plan and Secondary Market Agents who want to work in a focused, performance-driven environment.<br>What we offer:<br>Commission-only position – NO SALARYQualified leads provided through property portals and paid marketing channels including Meta and Google Ads Highly advanced real estate sales training provided FREE to agents and Broker Card Training and direct guidance from top-performing closers with a proven sales record Opportunity to work across both Off-Plan and Secondary properties<br>Requirements:<br>Minimum 1 year of Dubai real estate experience preferred New agents may be considered only after an extensive interview demonstrating strong sales potential Strong communication, negotiation and closing ability EU languages, Russian or GCC languages are a strong advantage Self-driven, disciplined and comfortable working on a commission-only basis<br>Important: This is not a salaried position. We are looking for agents who want serious training, lead support and the opportunity to build strong commissions based on performance.
Company Description ZSR Middle East is a premier Abu Dhabi real estate brand specializing in luxury homes, villas, and high-value investment properties. The company focuses on delivering personalized service and bespoke solutions, guiding clients smoothly from initial consultation to key handover. ZSR offers extensive access to some of the finest properties in Abu Dhabi’s most sought-after locations. By redefining sophisticated living for a diverse client base, ZSR maintains a strong reputation for quality, discretion, and market expertise.<br>Role Description This is a full-time, on-site Real Estate Agent role based in Abu Dhabi. The Real Estate Agent will manage the full sales and leasing cycle, including prospecting for clients, conducting property viewings, and advising on suitable luxury homes, villas, and investment properties. Daily responsibilities include maintaining up-to-date property listings, preparing and presenting offers, negotiating terms, and coordinating with internal teams and external stakeholders to ensure smooth transactions. The role also involves providing high-quality customer service, staying informed about local market trends, and building long-term relationships with clients. The agent is expected to represent ZSR professionally, meet performance targets, and adhere to all relevant real estate regulations and company policies.<br>Qualifications<br> Candidates should possess a valid Real Estate License and a solid understanding of Real Property regulations and best practices. Candidates should possess strong Real Estate market knowledge and experience working with residential and investment properties. Candidates should possess proven Sales skills, including lead generation, negotiation, and closing high-value transactions. Candidates should possess excellent Customer Service abilities, with a focus on client satisfaction and long-term relationship building. Additional beneficial qualifications include fluency in English (Arabic is an advantage), strong communication and interpersonal skills, and proficiency in CRM and property listing platforms. Previous experience in luxury real estate, a valid UAE driver’s license, and familiarity with the Abu Dhabi property market are highly advantageous.
Company Description Asroon Properties is a real estate company based in Dubai, specializing in residential and commercial property services. The company focuses on providing clients with professional guidance throughout every stage of the buying, selling, and leasing process. Asroon Properties aims to build long-term relationships through transparent communication and reliable market advice. Team members collaborate closely to deliver high-quality service and support clients in making informed real estate decisions. Role Description This is a full-time, on-site Real Estate Agent role based in Dubai. The Real Estate Agent will support clients in buying, selling, and leasing properties by conducting property viewings, preparing and presenting listings, and advising on market conditions and pricing. Daily responsibilities include managing client inquiries, maintaining an updated portfolio of properties, negotiating terms and offers, and coordinating with landlords, buyers, and other stakeholders. The role also involves preparing documentation, ensuring compliance with local real estate regulations, and maintaining accurate records in company systems. The Real Estate Agent is expected to build a strong professional network, provide excellent customer service, and represent Asroon Properties with integrity in all transactions. Qualifications Candidates should possess a valid Real Estate License and a solid understanding of relevant local regulations. Candidates should possess strong Real Estate and Real Property knowledge, including market trends and property valuation basics. Candidates should possess proven Sales skills, with the ability to manage leads, close deals, and meet performance targets. Candidates should possess excellent Customer Service skills, with a client-focused approach and clear communication abilities. Fluency in English is required; additional languages commonly used in Dubai are an advantage. Strong negotiation, interpersonal, and organizational skills are beneficial. Previous experience as a real estate agent or in a related field in Dubai or the UAE is preferred. Comfort with using digital tools, CRM systems, and basic office software to manage listings and client information.
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<p>Customer Service Agent</p><p><b>Company:</b> YasReem Technologies</p><p> <b>Employment Type:</b> Full-time</p><p>Role Summary</p><p>YasReem Technologies is looking for a Customer Service Agent to support customers, resolve inquiries, and provide a professional experience across phone, email, chat, and other communication channels.</p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries promptly and professionally.</li><li>Resolve complaints and service-related issues.</li><li>Provide accurate information about products and services.</li><li>Record customer interactions and update cases in the system.</li><li>Escalate complex or urgent cases to the relevant team.</li><li>Follow up with customers until their issues are resolved.</li><li>Meet customer satisfaction, response-time, and quality targets.</li><li>Identify recurring issues and share feedback with management.</li></ul><p>Requirements</p><ul><li>Previous customer service or call-centre experience is preferred.</li><li>Strong English communication skills; Arabic is an advantage.</li><li>Good problem-solving and interpersonal skills.</li><li>Comfortable using computers, CRM systems, email, and chat tools.</li><li>Able to remain calm and professional in challenging situations.</li><li>Willingness to work flexible shifts, including weekends when required.</li></ul><p>What We Offer</p><ul><li>Supportive and professional working environment.</li><li>Training and development opportunities.</li><li>Career growth within a technology-focused company.</li><li>Competitive salary based on experience.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Desired skills:</p><ul><li>Customer service</li><li>Verbal and written communication</li><li>Active listening</li><li>Problem-solving</li><li>Complaint handling</li><li>Conflict resolution</li><li>Customer relationship management</li><li>Call centre operations</li><li>CRM software</li><li>Email and live-chat support</li><li>Data entry</li><li>Multitasking</li><li>Time management</li><li>Attention to detail</li><li>Teamwork</li><li>English proficiency</li><li>Arabic proficiency is an advantage</li></ul></div>
<p>A Real Estate Sales Agent is responsible for assisting clients in buying, selling, and leasing properties. The role involves generating leads, marketing properties, conducting property viewings, negotiating contracts, and ensuring a smooth transaction while delivering excellent customer service.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in real estate sales, property brokerage, or a similar sales role (preferred).</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong customer service orientation with the ability to build and maintain long-term client relationships.</p></li><li><p>Self-motivated, target-driven, and able to work independently.</p></li><li><p>Knowledge of the local real estate market, property regulations, and sales processes.</p></li><li><p>Ability to identify client needs and recommend suitable properties.</p></li><li><p>Strong presentation and closing skills.</p></li><li><p>Proficient in Microsoft Office and CRM systems; familiarity with online property portals is an advantage.</p></li><li><p>Valid driver's license and own vehicle (if required for the role).</p></li><li><p>Professional appearance and a positive attitude.</p></li><li><p>Bachelor's degree or diploma in Business, Marketing, Real Estate, or a related field (preferred).</p></li><li><p>Real Estate Regulatory Agency (RERA) certification or willingness to obtain one (if applicable in your location).</p></li></ul>
CAREER OPPORTUNITY | OFF-PLAN REAL ESTATE AGENTAl Bahr Gate Real Estate | Ras Al Khaimah, UAEAl Bahr Gate Real Estate is expanding its team and is looking for an experienced Off-Plan Real Estate Agent to join our growing business in Ras Al Khaimah. We are seeking a results-driven and motivated professional with a strong background in off-plan sales and a proven ability to build client relationships and close transactions. Requirements Minimum 2 years of UAE real estate experience Proven track record in off-plan property sales Strong and demonstrable sales performance Excellent knowledge of the Ras Al Khaimah real estate market Strong communication, negotiation, and closing skills Existing investor/client network is an advantage Self-motivated, professional, and target-oriented Ability to work independently and as part of a growing team What We Offer Competitive commission-based compensation Attractive commission structure linked to performance Access to off-plan projects and investment opportunities in Ras Al Khaimah Professional working environment and ongoing business support Opportunity for career growth and long-term development within the company We are looking for agents who are serious about building a successful career in the rapidly growing Ras Al Khaimah real estate market.???? Location: Ras Al Khaimah, UAE???? Apply: Send your CV to remah@albahrgate.aeOnly candidates with a minimum of 2 years of UAE real estate experience and a proven sales record will be considered. Al Bahr Gate Real Estate Your Gateway to the Best Luxury Locations
<ul><li>Act as the primary point of contact for customers, addressing inquiries and resolving issues with a focus on creating positive experiences.</li><li>Utilize advanced CRM software to track customer interactions, ensuring accurate documentation and follow-up on all inquiries.</li><li>Provide product knowledge and guidance, helping customers make informed decisions tailored to their specific needs.</li><li>Manage and respond to customer feedback, proactively seeking solutions to improve service quality and customer satisfaction.</li><li>Collaborate with cross-functional teams to escalate complex issues, ensuring timely resolution and communication with the customers.</li><li>Conduct data entry with precision, maintaining up-to-date customer records and transaction histories to enhance service efficiency.</li><li>Stay informed of industry trends and product updates to effectively communicate changes and innovations to customers.</li><li>Handle high-volume calls and emails while maintaining professionalism, demonstrating resilience under pressure.</li><li>Train and mentor new team members, sharing best practices to foster a collaborative and knowledgeable team environment.</li><li>Participate in regular team meetings and training sessions to continuously improve service skills and stay aligned with company goals.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of a high school diploma; a degree in business or communications is preferred.</li><li>Strong teamwork orientation, capable of collaborating effectively with diverse groups and departments.</li></ul>
Company Description LUXVEN REAL ESTATE is dedicated to representing and serving clients with excellence, professionalism, and honesty. The company focuses on creating value beyond property transactions by delivering exceptional service to both clients and landlords. LUXVEN REAL ESTATE aims to build long-term relationships grounded in trust, transparency, and consistent performance. Its primary objective is to achieve high levels of client retention and customer satisfaction in the real estate industry, making it a strong environment for driven real estate professionals.<br>Role Description The Real Estate Agent role at LUXVEN REAL ESTATE is a full-time, on-site position based in Dubai. The agent will handle the end-to-end sales and leasing process, including prospecting new clients, conducting property viewings, advising clients on suitable options, and negotiating offers. Daily responsibilities include maintaining property listings, preparing and reviewing contracts, coordinating with landlords and developers, and ensuring compliance with local real estate regulations. The agent will also manage follow-ups, provide market insights to clients, and contribute to achieving high customer satisfaction and repeat business.<br>Qualifications<br> Strong client service and relationship management skills, with a focus on professionalism, honesty, and long-term client retention. Solid sales, negotiation, and closing skills, including experience in property transactions, offers, and contract discussions. Effective communication and presentation abilities, with fluency in English; additional languages such as Arabic or other widely spoken languages in Dubai are an advantage. Good organizational and time-management skills, including the ability to manage multiple listings, appointments, and documentation accurately. Knowledge of Dubai real estate markets, local regulations, and industry practices; prior experience in real estate in the UAE is highly beneficial. Comfort with using CRM systems, online listing platforms, and basic digital tools for marketing and lead management. Proactive, results-oriented mindset with the ability to work independently and as part of a team in a fast-paced environment. Valid real estate license or eligibility to obtain one in Dubai; a diploma or degree in business, marketing, or a related field is an advantage.
Company Description WOW Real Estate | واو العقارية is a leading real estate brokerage and investment firm based in the United Arab Emirates, specializing in high-value residential, commercial, and land opportunities across key markets. The company is driven by integrity, excellence, innovation, and customer-centric service, aiming to build long-term value for individuals, families, and investors. With deep UAE market knowledge and strong partnerships with reputable developers, WOW Real Estate empowers clients to make confident, strategic property decisions. The firm is committed to transparent service, ethical practices, and tailored solutions that guide clients through every stage of buying, selling, and investing. Role Description This is a full-time, on-site Real Estate Agent role based in Sharjah. The Real Estate Agent will manage day-to-day client interactions, including responding to inquiries, scheduling and conducting property viewings, and providing detailed information on listings, neighborhoods, and market trends. The role involves prospecting and qualifying leads, preparing and presenting property proposals, negotiating offers and contracts, and supporting clients through the entire transaction process. The Real Estate Agent will collaborate with internal teams and developer partners, maintain accurate listing and client records, and stay current on local regulations, market developments, and investment opportunities to offer informed guidance. Qualifications Candidates have to possess strong Real Estate market knowledge at least 2 years in UAE , including familiarity with residential, commercial, and investment properties in the UAE. Candidates should possess proven Sales skills, including lead generation, negotiation, closing, and relationship management. Candidates should possess excellent Customer Service skills, with the ability to provide responsive, personalized support to diverse clients. Additional beneficial qualifications include fluency in English and any other language, strong communication and interpersonal skills, proficiency with CRM and listing platforms, and a track record of meeting or exceeding sales targets. A valid UAE driving license and the ability to move within Sharjah and nearby emirates for property visits and client meetings are preferred.
Job Title: Call Center Agent<br>About the Role: We are looking for a proactive Call Center Agent to handle IT-related customer inquiries across calls, chats, and emails. You will ensure customer satisfaction, resolve technical issues, and promote ASUS products and services.<br>Duties and Responsibilities:Manage inbound calls, chats, and emails. Resolve customer complaints and provide solutions or alternatives. Promote ASUS products and services when appropriate. Maintain KPIs and provide care calls as needed. Process RMAs and handle internal systems. Assist and train new team members. Maintain professionalism and work efficiently under pressure. Qualifications:Bachelor’s degree. Fluent in English and Arabic (written and verbal). Minimum 1 year of call center and customer service with technical support experience. Proficient in Microsoft Office. Strong multitasking, organizational skills, and attention to detail.<br><br><br>Disclaimer When you submit your information to Linked In, your information will be collected, processed, and used by Linked In. Linked In will share your information to ASUS for job recruitment purpose.
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<span>As a Real Estate Agent, you will be responsible for buying, selling, and leasing secondary market properties across the UAE.<br> You will build and maintain strong client relationships, generate leads, negotiate transactions, and provide expert market advice to ensure successful property deals.<br> Key Responsibilities Generate new leads through networking, referrals, cold calling, and digital platforms.<br> List, market, and sell residential and commercial properties in the secondary market.<br> Conduct property viewings and client meetings.<br> Build and maintain strong relationships with buyers, sellers, landlords, and tenants.<br> Understand clients' property requirements and recommend suitable opportunities.<br> Negotiate offers and facilitate successful property transactions.<br> Stay updated on UAE real estate market trends, pricing, and competitor activities.<br> Performance-based incentives Career growth opportunities Supportive and collaborative work environment Minimum 3 years of experience in the UAE real estate market is required.<br> Proven track record in secondary market sales and leasing.<br> Existing client database and strong market network are highly preferred.<br></span> </div>
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<p>We are seeking a motivated and results-driven Real Estate Sales Agent to join our team. The ideal candidate will assist clients in buying, selling, and renting residential or commercial properties while delivering exceptional customer service. The successful candidate should have excellent communication, negotiation, and relationship-building skills, along with a strong understanding of the local real estate market.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Assist clients in buying, selling, and leasing residential and commercial properties.</li><li>Generate new leads through networking, referrals, marketing, and prospecting.</li><li>Conduct property viewings and provide detailed information about available properties.</li><li>Advise clients on market conditions, pricing strategies, and property values.</li><li>Negotiate offers, contracts, and terms between buyers and sellers.</li><li>Prepare and manage sales agreements and other required documentation.</li><li>Build and maintain strong relationships with clients to encourage repeat business and referrals.</li><li>Stay informed about market trends, property listings, and industry regulations.</li><li>Coordinate with property owners, developers, banks, legal professionals, and other stakeholders to ensure smooth transactions.</li><li>Meet or exceed monthly and annual sales targets.</li><li>Maintain accurate records of client interactions and sales activities using CRM systems.</li></ul><p><br></p></div>
???? NOW HIRING: REAL ESTATE AGENTS | DUBAI ????<br>Join OIA Properties, a fast-growing real estate brokerage based in Dubai, focused on delivering exceptional service in the UAE property market. At OIA Properties, we specialize in premium off-plan and ready properties, working closely with leading developers across Dubai. Our team is built on ambition, performance, and a strong support culture where agents are empowered to achieve real success. We believe in creating an environment where driven individuals can grow, earn, and build long-term careers in real estate — not just a job.<br>???? Position: Real Estate Agent???? Location: Dubai, UAE<br>✨ What we offer:• High, uncapped commission structure• Qualified leads and marketing support• Full training & continuous mentorship• Access to premium property portfolio (off-plan & ready)• Professional, growth-focused team culture• Clear career progression opportunities within the company<br>???? What we are looking for:• Strong communication & negotiation skills• Confident, motivated, and target-driven mindset• Passion for sales and real estate• UAE experience is a plus but not required At OIA Properties, we provide the platform, tools, and support — you bring the drive and commitment to succeed.<br>???? Apply now by sending your CV and start your journey in Dubai real estate today.
???? NOW HIRING: REAL ESTATE AGENTS | DUBAI ????<br>Join OIA Properties, a fast-growing real estate brokerage based in Dubai, focused on delivering exceptional service in the UAE property market. At OIA Properties, we specialize in premium off-plan and ready properties, working closely with leading developers across Dubai. Our team is built on ambition, performance, and a strong support culture where agents are empowered to achieve real success. We believe in creating an environment where driven individuals can grow, earn, and build long-term careers in real estate — not just a job.<br>???? Position: Real Estate Agent???? Location: Dubai, UAE<br>✨ What we offer:• High, uncapped commission structure• Qualified leads and marketing support• Full training & continuous mentorship• Access to premium property portfolio (off-plan & ready)• Professional, growth-focused team culture• Clear career progression opportunities within the company<br>???? What we are looking for:• Strong communication & negotiation skills• Confident, motivated, and target-driven mindset• Passion for sales and real estate• UAE experience is a plus but not required At OIA Properties, we provide the platform, tools, and support — you bring the drive and commitment to succeed.<br>???? Apply now by sending your CV and start your journey in Dubai real estate today.
Company Description Net Real Estate Dubai is a Dubai-based real estate agency offering brokerage and advisory services across the local property market. The team is composed of experienced, multilingual sector specialists who focus on delivering genuine value to clients. The company works with single assets and portfolios in residential, commercial, hospitality, and retail, including both ready and off-plan properties. With principals actively investing in Dubai real estate for over two decades, Net Real Estate provides deep market insight and strong connections with leading developers and property companies. Its consultants are committed to ethical conduct and are skilled in negotiation, market analysis, property management, and providing reliable information on properties and trends. Role Description This is a full-time, on-site Real Estate Agent role based in Dubai. The Real Estate Agent will manage a portfolio of residential and commercial properties, including ready and off-plan units, guiding clients through the entire transaction process. Day-to-day responsibilities include prospecting and qualifying leads, conducting property viewings, preparing and presenting offers, negotiating terms, and ensuring accurate documentation. The role also involves maintaining up-to-date knowledge of market trends, pricing, and regulations, and providing informed advice to buyers, sellers, landlords, and tenants. The Real Estate Agent will collaborate closely with internal teams, developers, and other stakeholders to deliver high-quality service and build long-term client relationships. Qualifications Candidates should possess a strong knowledge of real property laws and regulations relevant to the Dubai market. Candidates should possess proven Real Estate experience, including handling residential and commercial transactions and working with ready and off-plan properties. Candidates should possess solid Sales skills, with a track record of meeting or exceeding targets and effectively closing deals. Candidates should possess excellent Customer Service abilities, including active listening, responsiveness, and the capacity to build trust with diverse clients. Candidates should possess strong communication and negotiation skills, with fluency in English; additional languages (such as Arabic, Russian, or others) are an advantage. Candidates should possess good market research and analysis capabilities, and be comfortable using CRM systems and digital marketing tools to generate and manage leads. Candidates should possess the ability to work independently, manage time effectively, and adhere to high standards of professional ethics and integrity. Candidates should possess a relevant educational background in business, real estate, or a related field; prior experience in the Dubai real estate market is strongly preferred.
PRIMARY PURPOSETo specialize in the resale (secondary) real estate market by sourcing quality listings, managing relationships with landlords and property owners, and facilitating successful transactions between buyers and sellers. The Resale Agent is expected to be fully knowledgeable in using online property portals and must be skilled in negotiation and deal closure.<br>RESPONSIBILITIESSource and list quality secondary market properties through direct landlord contact, referrals, and networking Build and maintain a strong portfolio of property listings by developing long-term relationships with property owners. Upload and manage listings across major property portals, including Bayut, Property Finder, Dubizzle, etc., ensuring accuracy, quality media, and competitive pricing. Handle inbound leads and inquiries professionally and promptly, providing accurate property information and scheduling viewings. Conduct property viewings and present listings to potential buyers in a consultative manner. Negotiate sales terms between landlords and buyers, ensuring clear communication and mutual agreement from both sides. Coordinate with internal departments (CRM, operations, compliance) to ensure smooth documentation and transaction completion. Stay updated on market trends, pricing, and competition in the Dubai secondary property market. Maintain an active database of landlords and investors, nurturing relationships for repeat business and referrals. Meet monthly sales targets and KPIs as defined by the Sales Manager. Ensure compliance with RERA regulations and internal sales processes. Takes Health, Safety & Environment (HSE) lead in ensuring “safe systems of work” and “safe conditions” are in place within area of responsibility.<br>QUALIFICATIONS & EXPIERENCE<br>Educational Requirements / Qualifications:High school diploma or equivalent education is typically required. A bachelor's degree in a relevant field can be advantageous. RERA qualification is a must<br>Experience:Minimum 1–3 years of experience in Dubai’s real estate market, preferably in resale/secondary market. Proven experience in dealing with landlords, handling property listings, and closing resale deals.<br>Skills and Competencies:Strong knowledge of Bayut, Property Finder, and other real estate platforms. Excellent communication and interpersonal skills to build rapport with clients and understand their needs. Strong negotiation and persuasion skills to facilitate successful sales transactions. Customer-oriented mindset with a focus on providing exceptional service and building long-term relationships. Self-motivated and goal-oriented with the ability to work independently and as part of a team. Strong organizational and time management skills to prioritize tasks and meet deadlines. Proficiency in using technology and software for lead management and sales tracking. Adaptability and resilience to handle challenges and work in a dynamic sales environment.
<p>Location: Dubai Silicon Oasis, Dubai, UAE</p>
<p>Are you passionate about real estate and looking to build a successful career in Dubai? Future Heights Real Estate LLC is expanding, and we’re looking for motivated, energetic, and ambitious individuals to join our growing team!</p>
<p>Position 1: Real Estate Agent</p>
<p>(Freshers & Experienced Candidates Welcome)</p>
<p>We Offer:<br />
Attractive Commission Structure<br />
Salary + Commission (for selected candidates)<br />
Employment Visa Provided<br />
Professional Training & Continuous Support<br />
Career Growth Opportunities<br />
Friendly & Professional Work Environment<br />
Marketing Support & Quality Leads (subject to company policy)<br />
Requirements:<br />
Excellent communication and negotiation skills<br />
Positive attitude and willingness to learn<br />
Sales or customer service experience is an advantage<br />
Real estate experience is preferred but not mandatory<br />
Valid UAE Driving License is a plus</p>
<p>Position 2: Front Desk / Reception Operator</p>
<p>(Freshers & Experienced Candidates Welcome)</p>
<p>Responsibilities:<br />
Welcome clients and visitors professionally<br />
Handle incoming calls, emails, and WhatsApp enquiries<br />
Schedule appointments and coordinate with agents<br />
Maintain office records and documentation<br />
Provide administrative support to the sales team<br />
Requirements:<br />
Good communication skills in English (additional languages are an advantage)<br />
Basic knowledge of Microsoft Office<br />
Well-organized, presentable, and customer-focused<br />
Prior receptionist or administrative experience is preferred but not mandatory<br />
Benefits<br />
Competitive Salary (depending on experience and position)<br />
Attractive Commission (Real Estate Agents)<br />
Employment Visa Provided<br />
Professional Training<br />
Career Development Opportunities<br />
Supportive Team Environment</p>
<p>📍 Office Location: Dubai Silicon Oasis, Dubai</p>
<p>📩 Apply Now!</p>
<p>Send your CV and become part of a dynamic team that’s committed to helping you build a successful career in Dubai’s thriving real estate market.</p>
<p>Future Heights Real Estate LLC</p>
Contact Centre Agent – Arabic Speaker Location: Dubai, UAEContract: 3 Months Industry: Retail / E-commerce Salary: AED 4,500–4,800 per month Joining: Immediate Language: Arabic & English – Mandatory<br>We are looking for an Arabic-speaking Contact Centre Agent with retail or e-commerce experience to support customers across calls, emails, and live chat.<br>Key Responsibilities Handle inbound and outbound customer calls, emails, and live chats. Assist customers with product availability, pricing, specifications, colours, sizes, and promotions. Support e-commerce orders, order tracking, payments, and delivery-related queries. Coordinate with stores, warehouse, logistics, and delivery teams for order resolution. Manage customer requests related to returns, exchanges, refunds, cancellations, and warranty claims. Resolve complaints including delayed deliveries, damaged products, missing items, and incorrect orders. Guide customers on online shopping, account queries, payment processes, and website navigation. Provide information on stores, operating hours, stock availability, and promotions. Maintain accurate customer interactions and case updates in the CRM / ticketing system. Follow up with customers and ensure timely resolution and customer satisfaction.<br>Candidate Requirements Fluent Arabic and English – spoken and written. Minimum 1 year of experience in Retail / E-commerce Customer Service. Experience handling voice and non-voice customer interactions. Good understanding of online orders, deliveries, returns, refunds, and customer complaints. Strong communication and customer-handling skills. Experience using CRM / ticketing systems preferred. Candidates requiring visa sponsorship. Immediate availability is mandatory.<br>Key Skills Arabic Customer Service | Contact Centre | Call Centre | Arabic Speaker | Bilingual Customer Service | Inbound Calls | Outbound Calls | Live Chat Support | Email Support | Retail Customer Service | E-commerce Support | Order Management | Order Tracking | Delivery Coordination | Returns & Refunds | Exchange Management | Complaint Resolution | Customer Experience | CRM | Ticketing Systems | Customer Engagement | After-Sales Support | Online Shopping Support | Payment Queries | Logistics Coordination | CSAT | Escalation Management | Customer Retention | English Communication | Arabic Communication
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<p>Customer Care Agent — Dubai, UAE</p><p><br></p><p>About the role</p><p><br></p><p>We are looking for a Customer Care Agent to join our support team in Dubai. You will be the first point of contact for our customers — answering questions, resolving complaints, and making sure every interaction ends with the customer feeling heard and helped. This role suits someone who genuinely enjoys working with people, stays calm under pressure, and takes ownership of problems until they are fully resolved.</p><p><br></p><p>What you will do</p><p><br></p><p>Handle inbound customer queries via phone, email, and chat in a timely, professional manner</p><p>Resolve complaints end-to-end: investigate the issue, communicate clearly, and follow up until it is closed</p><p>De-escalate difficult conversations with empathy and patience</p><p>Accurately log interactions and resolutions in the CRM</p><p>Escalate complex cases to the right team with full context, and keep the customer informed</p><p>Spot recurring issues and flag them so the root cause gets fixed</p><p>Meet response-time and customer-satisfaction targets</p><p>What we are looking for</p><p><br></p><p>1–3 years of customer-facing experience (call center, retail, hospitality, or support)</p><p>Fluent English; Arabic, Hindi/Urdu, or Tagalog is a strong plus</p><p>Clear, warm communication — spoken and written</p><p>Ability to juggle several urgent requests at once without dropping the ball</p><p>A problem-solver's mindset: you own the issue, not just the ticket</p><p>Comfortable with CRM tools and basic office software</p><p>Based in Dubai or willing to relocate; flexibility to work shifts including some weekends</p><p>What we offer</p><p><br></p><p>Competitive salary in line with Dubai market rates</p><p>Training and a clear growth path toward senior support and team-lead roles</p><p>A supportive, multicultural team environment</p><p>How to apply</p><p><br></p><p>Our first step is a short recorded video interview — three questions, about 10 minutes of your time, done whenever convenient for you. No scheduling, no waiting: record your answers on your phone or laptop, and our team personally reviews every submission.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Warehouse operations, inventory management, order fulfilment, WMS, inbound and outbound logistics, process improvement, Lean/Six Sigma, warehouse automation, SLA management, team leadership, manpower planning, safety compliance, data analysis, problem-solving, and cross-functional collaboration.</p></div>
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<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>