School principal Jobs - Dubai UAE

<strong>About AlphaMind<br><br></strong>AlphaMind is a global lifestyle and hospitality entity born from a strategic partnership between ADMO Lifestyle Holding and Addmind Hospitality. Combining the expertise of two industry leaders, AlphaMind develops and operates world-class restaurants, lounge bars, beach clubs, nightlife destinations, and lifestyle concepts across the UAE, Europe, and beyond. Its portfolio includes iconic brands such as CLAP, KIRA, LITT, Bar du Port, Iris, and other award-winning hospitality experiences.<br><br>Driven by creativity, innovation, and exceptional guest experiences, AlphaMind continues to expand its footprint globally while maintaining the highest standards of operational excellence and hospitality. As the group grows, technology plays an increasingly important role in supporting its venues, teams, and operations. AlphaMind is committed to building reliable, practical, and innovative technology solutions that enable its fast-paced, multi-site environment to operate efficiently and scale effectively.<br><br>We are seeking an experienced, strategic, and hands-on IT Manager to lead the technology function across AlphaMind's growing portfolio. The ideal candidate will bring a strong background in enterprise IT leadership, digital transformation, and systems governance with the ability to translate complex technology needs into practical, scalable solutions across a multi-site hospitality environment.<br><br><strong>Position Type: Full-Time<br><br></strong><strong>Key Responsibilities<br><br></strong><strong>IT Strategy &amp; Digital Transformation<br><br></strong><ul><li>Develop and execute the group's IT strategy, aligning technology investments with business objectives across all venues and corporate functions.</li><li>Lead digital transformation initiatives including AI adoption, workflow automation, and process innovation to drive operational efficiency and competitive advantage.</li><li>Evaluate emerging technologies and identify practical opportunities to improve guest experience, operational performance, and business decision-making.</li><li>Design and implement IT governance frameworks, policies, data security protocols, and disaster recovery plans across the organisation.<br><br></li></ul><strong>Systems &amp; Infrastructure Leadership<br><br></strong><ul><li>Oversee the selection, deployment, and lifecycle management of enterprise systems including POS, reservation platforms, payroll, accounting, CCTV, Wi-Fi, and back-office software.</li><li>Manage system integrations across platforms — ensuring seamless data flow between operations, finance, HR, and reporting tools.</li><li>Build and maintain IT infrastructure for new venue openings, from pre-opening planning through go-live and ongoing support.</li><li>Administer platform operations including system upgrades, user access management, security controls, backup procedures, and data quality assurance.<br><br></li></ul><strong>Helpdesk &amp; Operational Support<br><br></strong><ul><li>Own the IT helpdesk function, defining service workflows, escalation paths, SLAs, and performance standards across all venues.</li><li>Act as the senior point of contact for technology issues across restaurants and hospitality venues, working closely with General Managers and Operations teams to resolve issues efficiently.</li><li>Provide training and hands-on support to venue staff and management on IT tools, systems, and best practices.<br><br></li></ul><strong>Vendor &amp; Stakeholder Management<br><br></strong><ul><li>Manage relationships with external vendors, software providers, and service partners — negotiating contracts and ensuring service levels are met.</li><li>Partner with Finance, Operations, Marketing, and HR to align technology initiatives with broader business priorities.</li><li>Produce management dashboards, KPI reports, and performance analyses to support executive decision-making and operational visibility.<br><br></li></ul><strong>Budget &amp; Governance<br><br></strong><ul><li>Own the IT budget, procurement, and hardware and software asset inventory across the group.</li><li>Establish structured asset management, classification standards, and lifecycle governance across all IT systems and equipment.</li><li>Drive continuous improvement initiatives to enhance reporting capabilities, system performance, and operational controls.<br><br></li></ul><strong>Qualifications And Experience<br><br></strong><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field.</li><li>Minimum 8 to 10 years of progressive IT experience, including at least 3 years in a senior IT management or digital transformation leadership role.</li><li>Proven experience leading enterprise IT implementations, system migrations, and digital transformation programmes across complex, multi-site environments.</li><li>Strong background in helpdesk operations, systems governance, vendor management, and IT infrastructure.</li><li>Experience with ERP, CRM, and business systems integration is highly valued.</li><li>Demonstrated interest in AI, automation, and emerging technology — with a track record of identifying and implementing practical digital solutions.</li><li>Solid understanding of IT governance, data security, SLA management, and KPI reporting frameworks.</li><li>Experience in hospitality, F&amp;B, retail, or service-industry IT is an advantage but not a requirement for the right profile.<br><br></li></ul><strong>Key Skills &amp; Attributes<br><br></strong><ul><li>Strategic thinker with the ability to translate business needs into technology solutions.</li><li>Highly organised with strong project management and stakeholder engagement skills.</li><li>Hands-on and solutions-oriented — comfortable operating at both a strategic and operational level.</li><li>Strong communicator, confident engaging with executive leadership and venue-level teams alike.</li><li>Adaptable, proactive, and driven by continuous improvement.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Opportunity to work with one of the region's leading hospitality and lifestyle groups.</li><li>Dynamic, collaborative, and multicultural work environment.</li><li>Exposure to high-profile clients, events, and venues across the UAE and beyond.</li><li>Career growth and professional development opportunities.<br><br></li></ul><strong>Join Us<br><br></strong>If you are a proactive, hands-on IT professional with a passion for technology, innovation, and hospitality, we would love to hear from you<br><br>Apply now and become part of the AlphaMind journey.

The Job in short<br><br>As a Customer Success Director at Backbase, you will be at the forefront of driving customer satisfaction and success across the Kingdom of Saudi Arabia. You will be responsible for ensuring that our customers derive maximum value from Backbase’s Engagement Banking Platform. This role involves frequent travel across the region and requires a strong ability to build and maintain relationships with key stakeholders at all levels, from C-suite decision-makers to programme leaders.<br><br>Your mission is to foster product adoption and license consumption, enhance customer satisfaction, and contribute to Net ARR Growth by ensuring that our customers successfully leverage Backbase's solutions to achieve their business goals.<br><br>Meet the Job<br><br><ul><li>Customer Relationship Management:<br><br><br></li></ul>Develop and nurture strong, long-lasting relationships with key customers across your region.<br><br>Regularly engage with senior stakeholders to understand their evolving needs and expectations throughout the software development lifecycle, positioning yourself as a trusted advisor and valuable resource.<br><br>Facilitate complex discussions that involve multiple stakeholders, helping to align their goals with Backbase's solutions and unblocking any adoption and license consumption challenges.<br><br><ul><li>Value Maximization:<br><br><br></li></ul>Collaborate with customers to identify opportunities to maximize the value they derive from Backbase products.<br><br>Work with Backbase Customer Advisory to localize business cases. Provide strategic guidance and best practices to ensure business cases align to the region and bank specific goals, ensuring customers are fully utilizing the range of product capabilities available to them.<br><br>Proactively identify and address potential challenges, working towards solutions that align with the customer’s business objectives.<br><br>Develop joint success plans with senior stakeholders, with clear objectives that are aligned with their strategic goals.<br><br>Actively work with the customer on roadmap planning to track and ensure the realization of the business case throughout the programme lifecycle.<br><br><ul><li>Advocacy Building:<br><br><br></li></ul>Identify and cultivate customer advocates who are willing to share their success stories and experiences with Backbase solutions.<br><br>Collaborate with marketing teams to create case studies, testimonials, and other materials that showcase customer success.<br><br><ul><li>Feedback Collection and Product Improvement:<br><br><br></li></ul>Gather and analyze product utilization, and end user feedback on product experiences, providing actionable insights to R&amp;D and steward the Request for Feature (RFF) process as a joint responsibility with the Services team.<br><br>Act as a bridge between customers and Backbase’s product development organization. Work with the Backbase UX Research team, ensuring that customer needs and suggestions are considered in future product enhancements.<br><br><ul><li>Account Management:<br><br><br></li></ul>Proactively manage renewals by aligning customer success plans and business cases with value realization, ensuring continued customer satisfaction and retention.<br><br>In collaboration with Sales, identify opportunities for account growth by understanding the banks’ business dynamics and leveraging them to expand ARR.<br><br><strong>How About You<br><br></strong><ul><li>Education: Bachelor’s degree in Technology, Business, or a related field.</li><li>Experience: 10+ years of experience in a customer-facing role, including consulting, customer support, delivery or account management in KSA, with a focus on customer success in the technology or software industry.</li><li>Technical Acumen: Previous experience in roles requiring technical understanding, particularly in customer success management within a software company.</li><li>Language Proficiency: Fluent in Arabic, with strong written and verbal communication skills. Proficiency in English is also required.</li><li>Customer-Centric Mindset: Passionate about delivering success for customers, with a deep commitment to understanding customer needs and delivering solutions that exceed their expectations.</li><li>Results-Driven: Strong focus on customer satisfaction, with the ability to analyze data and provide actionable insights and maintain dashboards that drive product adoption and customer success.</li><li>Relationship Builder: Exceptional communication, presentation, and interpersonal skills, with the ability to challenge, negotiate, influence, and persuade stakeholders.</li><li>Autonomous and Cross-Functional: Ability to work independently, take ownership of customer success initiatives, and drive results, while collaborating across teams with Sales, R&amp;D and Services colleagues, as well as Backbase’s partner network.</li><li>Organizational Skills: Capable of prioritizing tasks, multitasking, and demonstrating adaptability in a dynamic environment.</li><li>Commercial and Functional Acumen: Understand the unique cultural and digital trends in the customer’s market and speak to business drivers, with a strong focus on maximizing value for customers. Experience in banking or other Financial Services is a plus.</li><li>Frequent Traveler: Willingness to travel frequently across the region to engage with banks and ensure their success with Backbase.<br><br><br></li></ul>This role offers a unique opportunity to make a significant impact on Backbase’s customer success, helping our customers achieve their strategic goals while driving growth and adoption of our engagement banking platform and other solutions.

<p>We are looking for an experienced and hands-on Talent Acquisition Lead & HR Manager who will lead recruitment while also managing the overall HR function for the Distribution side of TLM Group.</p><p><strong>The role will have two key areas of responsibility:</strong> driving end-to-end recruitment across the organization and acting as the HR point of contact for employees and managers within TLM Distribution.</p><p>The position requires someone who is equally comfortable with headhunting and closing critical positions as well as managing employee relations, performance discussions, probation reviews, employee engagement and day-to-day HR matters.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Talent Acquisition</strong></p><ul><li><p>Lead end-to-end recruitment for TLM Distribution across Sales, Product Management, Presales, Finance, Marketing, IT, Operations and other corporate/support functions.</p></li><li><p>Partner with management and department heads to understand manpower requirements, budgets, role expectations and hiring priorities.</p></li><li><p>Manage the complete recruitment lifecycle including JD preparation, sourcing, screening, interviews, assessments, offer negotiations, reference checks and joining.</p></li><li><p>Actively headhunt candidates through LinkedIn, job portals, competitor mapping, referrals and professional networks.</p></li><li><p>Build pipelines for critical, recurring and difficult-to-fill positions.</p></li><li><p>Personally manage recruitment for senior, niche and business-critical positions.</p></li><li><p>Conduct structured HR interviews and evaluate candidates on competency, stability, motivation, compensation expectations and organizational fit.</p></li><li><p>Maintain strong engagement with selected candidates until their Date of Joining to minimize offer dropouts.</p></li><li><p>Track recruitment metrics including vacancy ageing, TAT, source effectiveness, offer acceptance and joining ratios.</p></li><li><p>Improve recruitment processes and reduce dependency on external recruitment agencies wherever possible.</p><br></li></ul><p><strong>HR Management – TLM Distribution</strong></p><ul><li><p>Act as the primary HR point of contact for employees and managers across the Distribution business.</p></li><li><p>Partner with department heads on people-related matters and provide appropriate HR guidance and support.</p></li><li><p>Manage employee relations matters including workplace concerns, grievances, behavioural issues and performance-related discussions.</p></li><li><p>Support managers in handling underperformance, performance improvement plans, disciplinary matters and other sensitive employee situations.</p></li><li><p>Ensure employee concerns are addressed professionally, confidentially and within appropriate timelines.</p></li><li><p>Support management in maintaining a professional, accountable and performance-driven work culture.</p><br></li></ul><p><strong>Performance & Probation Management</strong></p><ul><li><p>Own and track probation reviews to ensure evaluations are completed within defined timelines.</p></li><li><p>Coordinate with reporting managers for structured probation feedback, confirmation, extension or other required actions.</p></li><li><p>Support the performance management cycle and ensure employees have clearly defined KPIs and expectations.</p></li><li><p>Follow up with managers on performance concerns and ensure appropriate documentation and action plans are maintained.</p></li><li><p>Support annual performance reviews, employee development discussions and succession/talent planning where applicable.</p></li></ul><br><p><strong>Employee Lifecycle Management</strong></p><ul><li><p>Coordinate smooth onboarding and induction of new employees in collaboration with relevant departments.</p></li><li><p>Conduct regular check-ins with new joiners during their initial employment period.</p></li><li><p>Manage employee movements, promotions, transfers, salary revisions and other employee lifecycle changes in coordination with management.</p></li><li><p>Conduct exit discussions/interviews and identify recurring reasons for attrition.</p></li><li><p>Ensure proper handover, clearance and HR documentation during employee separation.</p></li><li><p>Work closely with the HR Operations/PRO team wherever administrative, visa or system-related support is required.</p><br></li></ul><p><strong>Employee Engagement & Culture</strong></p><ul><li><p>Build strong relationships with employees and maintain regular interaction across departments.</p></li><li><p>Identify employee engagement concerns and recommend practical initiatives to improve communication, collaboration and retention.</p></li><li><p>Support internal communication, employee recognition and engagement initiatives.</p></li><li><p>Work closely with management to strengthen accountability, ownership and overall organizational culture.</p><br></li></ul><p><strong>HR Governance & Reporting</strong></p><ul><li><p>Ensure HR practices within TLM Distribution are aligned with company policies and applicable UAE employment requirements.</p></li><li><p>Maintain accurate HR documentation and ensure employee records and HRMS information are updated appropriately.</p></li><li><p>Prepare regular recruitment and HR reports for management.</p></li><li><p>Track key people metrics including hiring status, probation, attrition, performance concerns and employee movements.</p></li><li><p>Identify gaps in existing HR processes and recommend improvements, standardization and automation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s or Master’s degree in Human Resources, Business Administration or a related field.</p></li><li><p>6–10 years of progressive HR experience, with strong hands-on experience in Talent Acquisition.</p></li><li><p>UAE HR and recruitment experience is strongly preferred.</p></li><li><p>Experience working within Distribution, Trading, ICT/Technology, FMCG or other fast-paced B2B organizations would be advantageous.</p></li><li><p>Strong expertise in LinkedIn sourcing, headhunting, Boolean search, job portals and competitor mapping.</p></li><li><p>Experience managing employee relations, performance management and probation processes.</p></li><li><p>Strong understanding of the complete employee lifecycle.</p></li><li><p>Ability to confidently partner with senior management and department heads.</p></li><li><p>Strong communication, negotiation and conflict-resolution skills.</p></li><li><p>High level of maturity and confidentiality when dealing with sensitive employee matters.</p></li><li><p>Data-driven, organized and comfortable managing multiple priorities simultaneously.</p></li><li><p>Should be a hands-on HR professional who is comfortable executing independently rather than only managing or delegating.</p></li></ul>

AIG<br><br><br><ul><li> Job Purpose<br><br></li></ul>Driving NPW, bottom-line growth and profitability to Financial Institutions portfolio through underwriting excellence. Underwriting authority granted will be in line with large value and high complexity. The position also requires tangible business development, Broker relationship management, thought leadership, product development and strategy and underwriting training to more junior team members.<br><br><br><ul><li> Job Accountabilities <br><br></li></ul>Technical Underwriting<br><br><br><ul><li>Underwrite business within underwriting authority through a rigorous risk assessment process which includes consideration of loss control, claims history and all other appropriate risk management factors.</li><li>Risk logging, worksheets and rater tool application.</li><li>Provide technical underwriting guidance to junior underwriters as per EMEA Financial Institutions strategy, guidelines &amp; rules.</li><li>Ensure adherence with all underwriting guidelines, ART and referrals.</li><li>Perform and interpret financial analysis of Financial Institutions companies and their on-going performance.<br><br></li></ul>Portfolio Management<br><br><br><ul><li>Represent the GCCNA cluster in the EMEA FI Committee as the FI GCCNA Leader.</li><li>Manage the Financial Institutions portfolio across GCCNA to achieve and/or maintain profitable and sustainable growth, constantly assessing overall performance of the portfolio and making recommendations for adjustments to the FL Profit Centre Manager &amp; FI EMEA Leader as needed.</li><li>Work closely with FI EMEA Leader on any adjustment to FI strategy, guidelines &amp; product development initiatives.</li><li>Provide accurate estimates and reports as required.</li><li>Cooperate with Sales &amp; Marketing for the Development of market relationships leading to an increased level of new business and high retention ratios.</li><li>Assist with the refinement of product offering for certain client segments.<br><br></li></ul>Business Development and Retention<br><br><br><ul><li>Keep abreast of market changes and trends.</li><li>Proactively engage with distribution to provide technical support for Branch business development initiatives.</li><li>Seek opportunities to improve synergies and participate in cross-sell initiatives with other Profit Centres.</li><li>Develop and maintain strong personal and professional relationships with Clients and Brokers across GCCNA.</li><li>Represent AIG in a general and Financial Lines capacity where appropriate across GCCNA.<br><br></li></ul>Business Operations<br><br><br><ul><li>Adhere to internal SLA’s to ensure operational efficiency and achievement of agreed customer service standards.<br><br></li></ul>Audit and Compliance<br><br><br><ul><li>Ensure adherence to audit requirements across FI GCCNA portfolio.</li><li>Ensure adherence to regulatory and compliance requirements across FI GCCNA portfolio.<br><br></li></ul>Expense Control<br><br><br><ul><li>Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes.<br><br></li></ul>At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.<br><br><strong>Enjoy Benefits That Take Care Of What Matters<br><br></strong>At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.<br><br><strong>Reimagining insurance to make a bigger difference to the world<br><br></strong>American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.<br><br><strong>Welcome to a culture of inclusion<br><br></strong>We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.<br><br><em>AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.<br><br></em>AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.<br><br><strong>Functional Area<br><br></strong>UW - Underwriting<br><br>AIG MEA Limited

<strong>INSPIRE | EXHILARATE | DELIGHT<br><br></strong>At Chalhoub Group, we don't just build partnerships—we build relationships that enable business. As the region's leading luxury retailer, our success depends on strong collaboration with government entities, strategic partners, and stakeholders who help shape the future of our business.<br><br>We are looking for a Partnerships Associate to join our Partnerships team. This role is ideal for a proactive Emirati professional who enjoys building relationships, representing the Group, and supporting business operations through effective stakeholder engagement. Reporting directly to the Managing Director of the UAE, you will work across government and semi-government entities, helping facilitate approvals, strengthen strategic relationships, and ensure business continuity across the UAE.<br><br>This is a dynamic, field-based opportunity offering direct exposure to senior leadership, government relations, and cross-functional collaboration.<br><br><strong>What You'll Be Doing<br><br></strong>As a Partnerships Associate, you'll play an important role in strengthening Chalhoub Group's relationships with government and external stakeholders while supporting business operations across the Group.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Build and maintain trusted relationships with government, semi-government, and strategic external stakeholders.</li><li>Coordinate with entities such as municipalities, economic departments, tourism authorities, ministries, embassies, free zones, and other regulatory bodies.</li><li>Work closely with the Government Relations team to support business requirements and operational needs.</li><li>Facilitate permits, approvals, licenses, meetings, and official documentation where required.</li><li>Support the successful execution of business initiatives by coordinating with internal and external stakeholders.</li><li>Act as a key liaison between business leaders, brands, and external entities.</li><li>Attend meetings, networking events, business forums, and stakeholder engagements representing Chalhoub Group.</li><li>Support initiatives that strengthen partnerships and create opportunities for long-term business growth.</li><li>Ensure timely follow-up and coordination on operational matters requiring external stakeholder involvement.</li><li>Contribute to projects that enhance collaboration between Chalhoub Group and strategic partners across the UAE.<br><br></li></ul><strong>Who You'll Work With<br><br></strong><ul><li>Internal Stakeholders</li><li>Group Leadership</li><li>Government Relations</li><li>Commercial Teams</li><li>Brand Teams</li><li>Retail Operations</li><li>Business Support Functions</li><li>External Stakeholders</li><li>Government and Semi-Government Entities</li><li>Dubai Police and UAE Police Authorities</li><li>Municipalities</li><li>Economic Development Departments</li><li>Tourism Authorities</li><li>Ministry of Economy and Foreign Trade</li><li>Embassies</li><li>JAFZA and Port Authorities</li><li>Strategic Business Partners<br><br></li></ul><strong>What You'll Need To Succeed<br><br></strong>We're looking for someone who is passionate about representing Chalhoub Group with professionalism and integrity.<br><br><strong>Qualifications<br><br></strong><ul><li>UAE National (Family Book)</li><li>Bachelor's degree in Business Administration, International Relations, Public Administration, Communications, Political Science, or a related field.</li><li>Fresh graduates or candidates with up to two years of experience are encouraged to apply.<br><br></li></ul><strong>Skills &amp; Attributes<br><br></strong><ul><li>Fluent in Arabic (spoken, written, and reading).</li><li>Strong professional communication skills in English.</li><li>Excellent interpersonal and relationship-building skills.</li><li>High level of professionalism, discretion, and emotional intelligence.</li><li>Comfortable engaging with senior leaders and external stakeholders.</li><li>Well-organized with excellent follow-through and attention to detail.</li><li>Adaptable and able to manage multiple priorities in a fast-paced environment.</li><li>Interest in government relations, partnerships, public affairs, or stakeholder engagement.<br><br></li></ul>Previous exposure to customer-facing roles, stakeholder management, retail, partnerships, or government relations is considered an advantage.<br><br>For male candidates, completion of UAE National Service is preferred.<br><br><strong>Working Style<br><br></strong>This is a fully office and field-based role requiring regular travel across Dubai and Abu Dhabi.<br><br><strong>The Successful Candidate Should Be Comfortable<br><br></strong><ul><li>Visiting government entities, malls, business partners, and external meetings.</li><li>Working across multiple locations depending on business priorities.</li><li>Starting early when coordinating with government entities.</li><li>Being highly visible and responsive throughout the working day.<br><br></li></ul><strong>Why Join Chalhoub Group?<br><br></strong>This is a unique opportunity to build a career at the intersection of business, government relations, and strategic partnerships.<br><br><strong>As a Partnerships Associate, You Will<br><br></strong><ul><li>Work closely with senior leaders across Chalhoub Group.</li><li>Build meaningful relationships with key government and strategic entities.</li><li>Gain exposure to how one of the region's largest luxury retailers operates behind the scenes.</li><li>Develop expertise in stakeholder management, business enablement, and public sector collaboration.</li><li>Build a strong foundation for a long-term career within Partnerships, Government Relations, Corporate Affairs, or Commercial Leadership.<br><br></li></ul><strong>What Success Looks Like<br><br></strong>During your first year, you'll be expected to:<br><br><ul><li>Build strong relationships with key government and external stakeholders.</li><li>Understand the needs of different business functions across the Group.</li><li>Independently coordinate permits, approvals, and stakeholder requests.</li><li>Become a trusted partner to internal teams and external entities.</li><li>Demonstrate professionalism, reliability, and sound judgment in every interaction.</li><li>Represent Chalhoub Group with confidence, integrity, and excellence.<br><br></li></ul>This role is ideal for someone who enjoys connecting people, solving operational challenges, and creating partnerships that enable business success.

<strong>About ENBD<br><br></strong><strong> JOB DESCRIPTION <br><br></strong>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.<br><br><strong>Job Overview:<br><br></strong>As a <strong>Director Priority Banking - Signature </strong>at Emirates NBD, your role is to manage “Key Customer” relationships across the elite banking base of Priority Banking (PRB). This is the crème-de-la-crème of the PRB base, and essential to manage these Signature clients’ relationships and ensure a smooth customer experience through close coordination with the Customer Service teams.<strong> Russian Language is a must.<br><br></strong><strong>There’s never been a better time to join Emirates NBD. <br><br></strong>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.<br><br><strong>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. <br><br></strong><strong>Responsibilities</strong><strong>Performance Measures:</strong><strong>Performance Measures:</strong><strong>Performance Measures:</strong><strong>Performance Measures:<br><br></strong><ul><li> Priority segment growth through tailored proposition development</li><li>Shape and refine the Priority Banking value proposition to address evolving client needs and market trends. </li><li>Collaborate with product, digital, and analytics teams to introduce segment-specific offerings that enhance client acquisition and retention. </li><li>Evaluate competitive positioning and customer feedback to identify gaps and opportunities for proposition enhancement. </li><li>Champion the adoption of digital tools and channels to deliver seamless, differentiated experiences for priority clients. </li><li>Uptake and penetration of new or enhanced segment propositions among target clients</li><li>Distinctiveness of the Priority Banking offering versus key competitors</li><li>Positive shifts in client satisfaction and Net Promoter Scores within the segment</li><li> Risk mitigation and compliance assurance for priority client portfolios</li><li>Embed robust KYC, AML, and conduct risk controls within all unit activities, ensuring adherence to regulatory and internal standards. </li><li>Partner with Compliance and Risk teams to proactively identify emerging risks and implement mitigating actions. </li><li>Review and challenge exception reports, escalations, and audit findings to drive continuous improvement in risk management. </li><li>Foster a culture of compliance awareness and ethical conduct across the team, reinforcing accountability at all levels. </li><li>Absence of material regulatory breaches or audit findings in the priority segment</li><li>Effectiveness of risk controls as evidenced by internal monitoring outcomes</li><li>Demonstrated improvements in staff conduct and compliance behaviours</li><li> Operational excellence and process optimisation in priority banking delivery</li><li>Lead the review and streamlining of end-to-end processes to improve efficiency, reduce error rates, and enhance client experience. </li><li>Leverage data analytics to identify operational bottlenecks and prioritise process improvement initiatives. </li><li>Coordinate with IT and Operations to ensure system enhancements align with front-line needs and regulatory requirements. </li><li>Monitor service delivery metrics and escalate systemic issues for timely resolution and sustainable improvement. </li><li>Reduction in process friction points and operational errors impacting priority clients</li><li>Sustained improvements in service delivery metrics and turnaround times</li><li>Stakeholder feedback on the effectiveness of process enhancements</li><li> Capability uplift and engagement of the priority banking team</li><li>Define and implement targeted learning and development plans to build specialist expertise in the priority segment. </li><li>Mentor and coach team members to foster a high-performance, client-centric culture. </li><li>Assess skill gaps and succession risks, recommending interventions to address future talent needs. </li><li>Promote digital fluency and adoption of new tools to future-proof the team's capabilities. </li><li>Demonstrable uplift in team capability and segment-specific knowledge</li><li>Engagement scores and retention of high-potential staff within the unit</li><li>Readiness of the team to deliver on digital and client experience objectives<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor's degree in Business, Finance, or related field (Master's preferred)</li><li>Relevant banking certifications (e.g., IBF Advanced, Chartered Banker, or equivalent)</li><li>Ongoing professional development in digital banking, risk management, or customer experience</li></ul>

<strong>Responsibilities<br></strong>About the Team<br>The Global Agency &amp; Accounts (GA&amp;A) + Amazon team partners with some of the world’s most influential advertisers to accelerate growth and deepen engagement across TikTok. We focus on building long-term, trusted relationships with global clients, helping them connect with audiences through creative, data-driven, and scalable solutions.<br><br>About the Role<br>The Brand Partnerships Manager (BPM) on our Amazon team is a key growth driver responsible for developing long-term, trusted client relationships across multiple brands under a single parent company. This is a strategic and revenue-generating role that combines consultative selling with deep cross-functional collaboration.<br><br>The ideal candidate is a proactive and persuasive storyteller, skilled in navigating complex client organizations, aligning solutions to business objectives, and driving measurable results through TikTok’s suite of advertising products. BPMs partner closely with Client Solutions Managers (CSMs) to unlock opportunities, solve problems, and deliver seamless client experiences in a fast-paced, evolving environment.<br><br>Responsibilities<br>- Act as a strategic advisor to clients by demonstrating deep product knowledge and delivering tailored solutions that meet unique business goals.<br>- Lead the account planning process and align cross-functional resources to client priorities and long-term growth.<br>- Elevate TikTok's brand narrative.<br>- Drive revenue growth, foster strategic conversations, and build relationships across client organizations.<br>- Grow global client relationships and scale product adoption across brands and markets.<br>- Deepen penetration across brands and markets, identifying whitespace opportunities and unlocking incremental investment.<br>- Create compelling sales presentations and proposals leveraging internal insights and market intelligence to influence and persuade.<br>- Educate clients on best practices, product updates, and new solutions to drive adoption.<br>- Manage the full sales lifecycle, including proactive issue resolution, campaign troubleshooting, and optimization in collaboration with CSM.<br>- Collaborate cross-functionally with product, measurement, creative, and operations teams to enhance client outcomes and inform future roadmaps.<br>- Identify opportunities to improve TikTok's ad products and advocate for enhancements that better serve clients and agencies.<br>- Analyze campaign performance, deliver actionable insights, and continuously iterate to improve results in collaboration with CSM.<br><br><strong>Qualifications<br></strong>Minimum Qualification(s)<br>- 5+ years of media sales, digital marketing, brand advertising, and/or online advertising experience.<br>- Experience with digital media (i.e., Digital TV CTV, OTT, social media, etc.).<br>- Track record of building compelling presentations leveraging industry and internal proof points.<br>- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.<br><br>Preferred Qualification(s)<br>- Proven ability to establish relationships with advertisers, agencies and C-level executives.<br>- Track record of delivering and exceeding revenue goals.<br>- Experience working with global and regional accounts with an understanding of market-specific dynamics, media landscapes, and regulatory environments.<br>- Deep experience working across the full marketing funnel, with a nuanced understanding of advertiser challenges, measurement, and KPIs.<br>- Collaborative and team-oriented, with a solution-first mindset and a desire to contribute to a positive team culture.<br><br><strong>About TikTok<br></strong>TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​<br><br><br><strong>Why Join Us<br></strong>Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​<br>​<br>Diversity &amp; Inclusion​<br>TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

<strong>Job Description<br><br></strong>Join a high-performing Risk team where your expertise will shape governance, strengthen controls, and enable sustainable growth in a dynamic, international environment. You will bring independent perspective and practical judgement to help teams make timely, well-informed risk decisions.<br><br>As an Executive Director, Risk Management at JP Morgan within the Europe, Middle East and Africa Risk team, you will serve as the senior risk partner for Middle East, North Africa and Turkey-related activities conducted within the Switzerland legal entity and its Dubai International Financial Centre (DIFC) branch. You will provide independent challenge as a second line of defense across private banking and wealth management activities, partnering closely with stakeholders across Business, Legal, Compliance, Operations, and Audit while supporting strong regulatory compliance and governance outcomes.<br><br><strong>Job Responsibilities<br><br></strong><ul><li>Provide senior, independent second line of defense oversight for DIFC branch activities coverage, delivering constructive challenge on governance, policies, limits, controls, and risk decisions</li><li>Coordinate and contribute to legal entity risk governance forums, including preparing materials, escalating issues, and tracking decisions and actions to clear outcomes</li><li>Maintain a strong working understanding of regulatory expectations relevant to the Switzerland legal entity and Dubai International Financial Centre cross-border considerations</li><li>Lead analysis and preparation of accurate, consistent responses to regulator inquiries and internal governance requests, ensuring appropriate stakeholder alignment</li><li>Advise on new initiatives, products, and distribution strategies by identifying key risks (including suitability, market, interest rate, fiduciary, environmental/social/governance, reputational, and operational risks) and required controls</li><li>Translate risk assessments into clear requirements, practical mitigation plans, and decision-ready recommendations that enable responsible business growth</li><li>Contribute to the enhancement and effective implementation of risk frameworks, policies, procedures, and governance standards</li><li>Identify emerging risks and trends and recommend monitoring approaches, escalation triggers, and control enhancements<br><br></li></ul><strong>Required Qualifications, Capabilities And Skills<br><br></strong><ul><li>Bachelor's degree with significant relevant risk management experience or equivalent practical achievement</li><li>Significant experience in financial services risk management, ideally in private banking or wealth management</li><li>Demonstrated experience providing independent challenge in a second line of defense role and supporting legal entity governance</li><li>Direct professional experience covering UAE based activities </li><li>Strong expertise in risks associated with investment offerings, including suitability, market risk, interest rate risk, fiduciary risk, and environmental/social/governance risk considerations</li><li>Demonstrated ability to analyse complex topics, distil key messages, and drive practical outcomes under time pressure</li><li>Proven ability to influence senior stakeholders and challenge constructively in cross-functional, multi-jurisdiction environments</li><li>Strong written and verbal communication skills, including preparing decision materials for senior governance and committees</li><li>Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint; comfort using artificial intelligence tools to improve productivity and quality<br><br></li></ul><strong>Preferred Qualifications, Capabilities And Skills<br><br></strong><ul><li>Advanced degree in a relevant discipline</li><li>Strong knowledge of Dubai International Financial Centre regulations applicable to cross-border client activity and booking considerations</li><li>Experience supporting regulatory engagement and legal entity governance forums</li><li>Experience advising on new products, business initiatives, and operating model developments in a regulated financial services environment</li><li>Arabic or another language relevant to the Middle East region<br><br></li></ul><strong>ABOUT US<br><br></strong>J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br><br>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.<br><br><strong>About The Team<br><br></strong>J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.<br><br>Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

<strong>About The Role -<br><br></strong>We are looking for a <strong>Product Owner</strong> to own the product roadmap and backlog for the UniqPay platform: acquiring, payouts, currency conversion, and risk. You decide what gets built, in what order, and why. You are the voice of the merchant, the acquirer, and the regulator inside our engineering process, and the single owner of scope and acceptance for every sprint.<br><br>As Product Owner you sit between Engineering, Compliance, Operations, and Sales. You turn merchant demand, partner constraints, and regulatory obligations into a single prioritised roadmap, write the specifications that engineers build from, and carry what you learn at launch back into the next release. Because our merchants are in regulated industries operating across many countries, prior hands-on product experience in these verticals across international markets is mandatory, not preferred.<br><br><strong>What You Will Do -<br><br></strong><ul><li>Own the roadmap: Maintain the product roadmap for acquiring, payouts, FX, and risk, balancing merchant demand, commercial priority, technical debt, and regulatory obligation.</li><li>Run the backlog: Write clear, testable user stories and acceptance criteria that cover payment edge cases: declines, retries, cascading, chargebacks, partial settlements, and FX.</li><li>Ship every sprint: Lead sprint planning, refinement, and review; act as the single decision maker on scope and acceptance; track delivery and make trade offs early.</li><li>Design for the regulator: Turn licensing conditions, KYC and KYB rules, AML monitoring, data residency, and scheme requirements into product requirements for each jurisdiction, and re-scope the backlog when the rules change.</li><li>Know the verticals: Run structured discovery with regulated merchants and with acquiring and banking partners, and build market by market knowledge of local payment methods and settlement rails.</li><li>Own the integrations: Lead the product side of PSP, acquirer, and merchant integrations: API specifications, timelines, and channel configuration.</li><li>Measure what matters: Define and track approval rates, latency, settlement accuracy, onboarding time to live, and merchant retention, and use them to steer prioritisation.</li><li>Close the loop: Run launch readiness and post launch and post incident reviews, and convert every lesson into a backlog item or a process change.<br><br></li></ul><strong>Who You Are -<br><br></strong><ul><li>Experience: 4 to 6 years in product ownership or product management, including at least 2 years shipping payments or fintech products for iGaming, Crypto, or FX merchants across international markets. This is a hard requirement.</li><li>Vertical knowledge: You understand how these merchants make money and lose it: cascading and approval rates, on and off ramp flows and settlement and margin dynamics in specific regulated industries.</li><li>Regulatory fluency: Direct experience applying licensing, KYC and KYB, AML, data residency, and card scheme rules in product design across more than one jurisdiction.</li><li>Delivery discipline: Hands on ownership of an agile backlog: writing stories, running ceremonies, and being accountable for sprint outcomes.</li><li>Technical depth: Comfortable working with engineers on API driven products and third party integrations, and able to read a sequence diagram or an API log without help.</li><li>Judgement: You say no clearly and often, and can explain a prioritisation call to a founder, a compliance officer, and an engineer in the same meeting.</li><li>Education: A bachelor degree in Business, Computer Science, Finance, or a related field preferred. CSPO, PSPO, or equivalent is a plus.<br><br></li></ul><strong>Bonus points if -<br><br></strong><ul><li>You have sat across the table from a regulator, an auditor, or a card scheme during a licence application, audit, or review.</li><li>You have launched a product into a new country or corridor and dealt with the local payment methods and rules that came with it.</li><li>You have built the product function at an early stage company where the process did not exist yet.<br><br></li></ul><strong>Where this role goes -<br><br></strong>The Product Owner seat is the proving ground for the Product Manager role. Show that you can run the roadmap, keep the platform compliant across markets, and think a level up, and the path to leading the wider product function is direct.<br><br><strong>What Is Next -<br><br></strong>We aim to reply to every application within three business days, and our interview process usually takes around three to four weeks. It is a short, practical process: a real conversation, an exercise that looks like the actual job rather than a brain teaser, and time with the people you would work beside, founders included. Tell us if you need more flexibility at any stage.<br><br><strong>Our Take On Who Belongs Here -<br><br></strong>Our team has a vision that spans several nationalities, time zones, and payment traditions, and we think that is exactly why we will make good calls in cross border payments. Whoever you are and wherever you are from, you are welcome to be yourself here.

<p>As the Sales Executive for Banyan Tree Dubai and Delano Dubai , you will support the commercial team in driving revenue growth and brand visibility, with a strong focus on the leisure segment . The role will involve developing new business opportunities, building strong relationships with travel trade partners and leisure clients, and supporting sales initiatives that increase bookings and revenue across both properties. You will also play an important role in representing the hotels to the market and ensuring a strong, consistent guest and partner experience.</p><p>Key Responsibilities</p><p>Revenue Generation</p><ul><li>Support the growth of leisure revenue by identifying and developing business opportunities with affluent travellers, families, leisure groups and other key segments.</li><li>Conduct sales calls, client meetings, presentations and site inspections to generate new business and strengthen existing accounts.</li><li>Support the promotion of packages, offers, seasonal campaigns and other initiatives designed to drive bookings and revenue.</li></ul><p>Sales &amp; Business Development</p><ul><li>Assist in executing leisure sales strategies for Banyan Tree Dubai and Delano Dubai , aligned with the positioning and unique identity of each property.</li><li>Identify prospective accounts and actively develop new business through calls, meetings, networking and industry events.</li><li>Maintain regular contact with existing accounts and identify opportunities to increase production.</li></ul><p>Client Relationship Management</p><ul><li>Build and maintain strong relationships with travel agencies, tour operators, luxury travel advisors, DMCs and other leisure partners.</li><li>Respond promptly to client enquiries and requests, ensuring a professional and personalised service.</li><li>Support VIP and high-value leisure clients to encourage repeat business and positive relationships with both brands.</li></ul><p>Sales Reporting &amp; Analysis</p><ul><li>Maintain accurate records of sales activities, client visits, leads, opportunities and account production.</li><li>Monitor sales performance and provide regular updates to the Sales Manager.</li><li>Identify trends and opportunities within assigned accounts and support actions to improve performance.</li></ul><p>Market &amp; Competitor Awareness</p><ul><li>Keep up to date with leisure travel trends, client preferences and competitor activities.</li><li>Share relevant market intelligence and feedback with the wider commercial team.</li><li>Support the identification of new accounts, partnerships and business opportunities.</li></ul><p>Cross-functional Collaboration</p><ul><li>Work closely with Sales, Marketing, Revenue Management and Operations to support commercial initiatives and maximise opportunities.</li><li>Assist with sales events, trade shows, client functions, familiarisation trips and promotional activities.</li><li>Coordinate with Operations to ensure client expectations are understood and a seamless guest experience is delivered from booking through to departure.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 3 years of experience in sales, preferably within the luxury hotel or hospitality industry .</li><li>Previous experience in leisure sales is preferred, ideally within a luxury hotel, resort, travel agency, tour operator, DMC or luxury travel company.</li><li>Proven ability to support revenue generation, achieve sales targets and develop new business opportunities.</li><li>Experience managing relationships with travel agencies, tour operators, DMCs, travel advisors and leisure clients is an advantage.</li><li>Strong understanding of luxury hospitality and leisure travel is preferred.</li><li>Skills Sales &amp; Business Development: Ability to identify new opportunities, generate leads, conduct sales calls and meetings, and convert prospects into business.</li><li>Communication &amp; Presentation: Excellent verbal and written communication skills, with confidence engaging with clients and business partners.</li><li>Relationship Management: Ability to build and maintain positive relationships with travel trade partners, clients and internal stakeholders.</li><li>Negotiation Skills: Ability to support negotiations and develop proposals that meet both client and hotel requirements.</li><li>Market Awareness: Good understanding of leisure travel trends, customer preferences and competitive activity.</li><li>Organisation &amp; Follow-up: Strong organisational skills with the ability to manage multiple accounts, sales activities and follow-ups effectively.</li><li>Teamwork: Ability to work closely with Sales, Marketing, Revenue and Operations teams to support overall commercial objectives.</li><li>A Bachelor s degree or diploma in Hospitality Management, Business Administration, Sales &amp; Marketing , or a related field is preferred.</li><li>Relevant hospitality or sales qualifications will be considered an advantage.</li><li>Technical Proficiency Familiarity with CRM systems and sales platforms for managing accounts, leads and sales activities.</li><li>Proficient in Microsoft Office , particularly Excel, Word and PowerPoint.</li><li>Previous experience with hotel sales systems is an advantage.</li><li>Personal Attributes Proactive, energetic and results-oriented , with a genuine passion for luxury hospitality and sales.</li><li>Confident and personable, with strong interpersonal and relationship-building skills.</li><li>Customer-focused with a professional and polished approach.</li><li>Self-motivated and able to work independently while contributing effectively to the wider team.</li><li>Flexible and adaptable, with the ability to work in a fast-paced and target-driven environment.</li><li>Willingness to travel for sales calls, trade events, client meetings and industry networking when required.</li><li>Fluency in English is required.</li><li>Additional languages such as French, German, Spanish or Arabic would be an advantage.</li></ul>

<p>Develop, implement, monitor and enhance Health, Safety, and Environmental (HSE) programs across the EMX-Business Units by ensuring regulatory compliance, strengthening governance controls, executing corrective action plans and leading operational HSE activities including site inspections, risk assessments, incident investigations and training design and delivery in line with ISO 45001, ISO 14001, EMX QMS and regulatory requirements</p><p><br></p><p><strong>Strategy, Policies & Procedures</strong></p><ul><li><p>Develop structured corrective and preventive action plans to identify systemic HSE risks, compliance gaps and control weaknesses.</p></li><li><p>Lead the implementation and monitoring of HSE governance frameworks across EMX Business Units.</p></li><li><p>Conduct periodic review and update of HSE policies, procedures and standards, ensuring they are communicated and applied across EMX Business Units.</p></li><li><p>Ensure alignment of HSE practices with ISO 45001, ISO 14001, ISO 9001, EMX QMS, and regulatory requirements.</p></li><li><p>Maintain confidentiality of sensitive information and protect the interests and reputation of 7X at all times.</p></li></ul><p><br></p><p><strong>Operational HSE Implementation</strong></p><ul><li><p>Conduct regular site visits, inspections, workplace observations, and risk assessments to identify hazards and ensure compliance with HSE requirements.</p></li><li><p>Recommend and implement practical preventive and corrective measures to minimize workplace risks.</p></li><li><p>Develop corrective action plans and drive continuous improvement and Kaizen initiatives related to health and safety.</p></li><li><p>Participate in regular meetings to report on HSE matters across BUs and ensure agreed action points are completed within defined timelines.</p></li><li><p>Maintain and periodically review BU HSE risk registers, track corrective actions, ensure timely closure of identified issues, and escalate critical risks with clear mitigation plans.</p></li><li><p>Conduct regular audits of Safety Management Plans to ensure compliance, alignment with project requirements, and readiness for external HSE audits and assessments.</p></li><li><p>Lead internal HSE audits at assigned sites and coordinate audit-readiness activities.</p></li><li><p>Provide guidance to departments on the practical implementation of HSE procedures, standards, and controls.</p></li><li><p>Coordinate and support external audits, regulatory inspections, and certification assessments.</p><br></li></ul><p><strong>Performance Monitoring & Analytics</strong></p><ul><li><p>Develop and monitor BU-level HSE KPIs, dashboards, and performance metrics aligned with industry standards and best practices.</p></li><li><p>Conduct trend analysis of incidents, audit findings, and recurring non-conformities, providing actionable insights to BU leadership.</p></li><li><p>Recommend improvement initiatives based on incident data, audit findings, performance trends, and identified risk areas.</p><br></li></ul><p><strong>HSE Training & Documentation</strong></p><ul><li><p>Design and deliver focused HSE induction sessions, training programs, and awareness initiatives for EMX employees.</p></li><li><p>Develop standardized HSE toolkits, checklists, and guidance materials to ensure consistent application across BUs.</p></li><li><p>Prepare and communicate safety updates on key HSE topics, incidents, lessons learned, and policy changes.</p></li><li><p>Promote safety awareness and positive safety behaviors across all BU locations.</p></li><li><p>Maintain and periodically update HSE and process documentation repositories to ensure information is accurate and readily accessible to relevant EMX teams.</p></li><li><p>Coordinate with external consultants for specialized HSE training programs and services.</p><br></li></ul><p><strong>Accident & Incident Investigation / Corrective Actions</strong></p><ul><li><p>Record, investigate, and report incidents, accidents, near misses, and recurring non-conformities to senior management, along with recommended corrective and preventive controls.</p></li><li><p>Conduct root cause analysis and clearly document investigation findings and recommendations.</p></li><li><p>Ensure corrective and preventive actions are implemented and closed within agreed timelines.</p></li><li><p>Maintain incident logs, statutory reporting records, investigation findings, and recommendations for review by department leadership.</p></li><li><br></li></ul><p><strong>Stakeholder Management</strong></p><ul><li><p>Work closely with EMX BU Heads to ensure HSE requirements are effectively controlled, documented, implemented, and maintained in accordance with applicable rules, standards, and guidelines.</p></li><li><p>Liaise with regulatory authorities and other relevant stakeholders to ensure compliance with mandatory HSE requirements.</p></li><li><p>Coordinate with internal departments and external stakeholders on HSE compliance, audits, inspections, and improvement initiatives.</p><br></li></ul><p><strong>Reports & Analysis</strong></p><ul><li><p>Prepare monthly HSE performance reports and management insights, highlighting key risks, incident trends, root causes, compliance gaps, and opportunities for improvement.</p></li><li><p>Present relevant HSE performance insights and recommendations to management to support informed decision-making and continuous improvement.</p></li></ul><p><strong>Other Responsibilities</strong></p><ul><li><p>Perform any other HSE-related responsibilities or tasks assigned by the Line Manager in accordance with business and operational requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience:</p><ul><li><p>5-7 years’ HSE experience in logistics or large industrial environments, with proven exposure in formulating, implementing, revising and communicating HSE policies and procedures. Proven experience in audit management, risk governance and performance analytics.</p></li></ul><p>•</p><p>Job Specific Skills (Technical Competencies):</p><ul><li><p>HSE inspections & risk assessments</p></li><li><p>Incident investigation & reporting</p></li><li><p>ISO HSE standards application</p></li><li><p>Operational audits & compliance monitoring</p></li><li><p>Ability to understand and apply Six Sigma theories</p></li><li><p>Ability to visualize, design & structure Presentation, Reports and Dashboards.</p></li><li><p>Strong Analytical & Statistical knowledge</p></li><li><p>Organization KPI & Matrices</p></li><li><p>Proficiency in Microsoft Office programs, Word, Excel, Visio, PowerPoint, SharePoint and Outlook.</p></li><li><p>Communication skills in multiple languages including English, Urdu and Arabic.</p></li></ul>

<p>My client a leading real estate development company in Dubai is seeking an accomplished Development Director to lead the end-to-end development and delivery of a portfolio of high-profile luxury hotel projects. The successful candidate will take ownership of the full development lifecycle, from initial concept, feasibility and brand strategy through design development, procurement, construction, completion and handover. This is a senior leadership role requiring exceptional commercial acumen, development expertise and the ability to manage multiple complex hospitality projects simultaneously. Key Responsibilities Development Leadership * Lead and oversee the full development lifecycle of a portfolio of luxury hotel and hospitality projects. * Drive projects from initial concept and feasibility through design, approvals, procurement, construction, completion and operational handover. * Establish and implement development strategies, programmes and delivery plans aligned with the company's wider business objectives. * Ensure projects are delivered to the highest standards of quality, design, luxury positioning and commercial performance. Project & Design Management * Lead multidisciplinary teams including architects, interior designers, engineers, project managers, cost consultants and specialist hospitality advisors. * Oversee the design development process, ensuring alignment between the development vision, hotel brand requirements, operational functionality and commercial objectives. * Manage project programmes and ensure key milestones are achieved across the portfolio. * Identify and resolve critical development, design and delivery issues proactively. Commercial & Financial Management * Lead feasibility assessments, development appraisals, budgets and financial modelling in conjunction with internal finance and commercial teams. * Monitor project costs, budgets, cash flow and financial performance throughout the development lifecycle. * Identify opportunities to optimise development value while maintaining the required luxury standards and guest experience. * Manage development risks and implement appropriate mitigation strategies. Stakeholder & Partner Management * Act as a senior point of contact for hotel operators, international luxury brands, investors, consultants, contractors and other key stakeholders. * Lead negotiations and manage relationships with hospitality operators and brand partners. * Work closely with internal leadership and investment teams to provide regular reporting on project progress, risks, financial performance and key strategic decisions. * Represent the company at senior-level meetings with external partners and government authorities where required. Delivery & Governance * Establish robust governance, reporting and decision-making processes across the development portfolio. * Ensure projects comply with relevant UAE regulations, planning requirements, building codes and development approvals. * Monitor construction and delivery performance, ensuring projects remain on programme and within approved budgets. * Lead the transition from development and construction through to completion, handover and operational readiness. Candidate Profile The successful candidate will be a highly experienced real estate development professional with a strong track record in delivering complex, high-value luxury hospitality or mixed-use developments. Essential Experience & Qualifications * Significant experience in real estate development, with a substantial portion of this experience focused on luxury hotels and hospitality developments. * Demonstrable experience managing projects through the full development lifecycle, from concept and feasibility through to completion and handover. * Experience managing multiple large-scale and complex development projects simultaneously. * Strong understanding of hospitality development requirements, including hotel operator relationships, brand standards, design coordination and operational considerations. * Excellent commercial and financial acumen, with experience managing development budgets, feasibility studies and project financial performance. * Strong leadership experience managing multidisciplinary internal and external project teams. * Relevant degree in Real Estate, Engineering, Architecture, Construction Management or a related discipline. Regional Experience * Previous development experience in the UAE is highly preferred. * Candidates with strong experience across other GCC markets will also be considered. * A thorough understanding of the regional development environment, regulatory landscape and key market stakeholders would be advantageous. Skills & Attributes * Strategic and commercially driven, with the ability to balance design excellence with financial performance and delivery requirements. * Exceptional leadership and stakeholder management skills. * Highly organised, with strong programme and portfolio management capabilities. * Confident operating at executive and board level. * Excellent communication and negotiation skills. * Ability to operate effectively within a fast-paced and entrepreneurial development environment. * Arabic language skills would be beneficial but are not essential.</p><p>Essential Experience & Qualifications * Significant experience in real estate development, with a substantial portion of this experience focused on luxury hotels and hospitality developments. * Demonstrable experience managing projects through the full development lifecycle, from concept and feasibility through to completion and handover. * Experience managing multiple large-scale and complex development projects simultaneously. * Strong understanding of hospitality development requirements, including hotel operator relationships, brand standards, design coordination and operational considerations. * Relevant degree in Real Estate, Engineering, Architecture, Construction Management or related discipline. Regional Experience * Previous development experience in the UAE is highly preferred. * Candidates with strong experience across other GCC markets will also be considered. * A thorough understanding of the regional development environment, regulatory landscape and key market stakeholders would be advantageous. Skills & Attributes * Strategic and commercially driven, with the ability to balance design excellence with financial performance and delivery requirements.. * Arabic language skills beneficial but are not essential.</p>

<br><p>A. Export Freight & Shipment Coordination</p><ul><li><p>Manage end-to-end export shipments for flexible packaging products.</p></li><li><p>Coordinate <strong>FCL/LCL, sea freight, air freight and road freight</strong> shipments as required.</p></li><li><p>Obtain freight quotations from freight forwarders and shipping lines.</p></li><li><p>Compare freight rates, transit times and service levels and recommend suitable options.</p></li><li><p>Arrange container bookings based on shipment requirements.</p></li><li><p>Coordinate container availability, loading schedules and dispatch.</p></li><li><p>Monitor vessel schedules, ETD, ETA and transshipment details.</p></li><li><p>Track shipments until delivery at the destination.</p></li><li><p>Follow up with freight forwarders, shipping lines and transporters to ensure timely movement of cargo.</p></li><li><p>Escalate shipment delays, documentation issues or operational problems to the Logistics Manager.</p><br></li></ul><p>B. Export Documentation</p><ul><li><p>Prepare, verify and coordinate export shipping documents including:</p></li><li><p>Commercial Invoice</p></li><li><p>Packing List</p></li><li><p>Certificate of Origin</p></li><li><p>Bill of Lading (B/L)</p></li><li><p>Shipping Instructions</p></li><li><p>Delivery Order, where applicable</p></li><li><p>Export Declaration</p></li><li><p>VGM</p></li><li><p>Certificate/other customer-specific documents</p></li><li><p>Review draft B/Ls and coordinate corrections before final release.</p></li><li><p>Ensure all export documents are accurate and submitted within required timelines.</p></li><li><p>Coordinate with customers and overseas agents regarding documentation requirements.</p></li><li><p>Maintain complete shipment files and records for audit and future reference.</p><br></li></ul><p>C. Freight Forwarder & Shipping Line Coordination</p><ul><li><p>Maintain regular communication with nominated and approved freight forwarders.</p></li><li><p>Coordinate with shipping lines for vessel schedules, bookings and container availability.</p></li><li><p>Negotiate/obtain competitive freight rates where applicable.</p></li><li><p>Monitor freight forwarder performance and service levels.</p></li><li><p>Verify freight invoices against agreed quotations and shipment details.</p></li><li><p>Coordinate resolution of freight discrepancies, additional charges and claims.</p></li><li><p>Monitor potential <strong>demurrage, detention and storage charges</strong> and take preventive action.</p><br></li></ul><p>D. Customs & Clearance Coordination</p><ul><li><p>Coordinate with customs clearance agents for export clearance.</p></li><li><p>Ensure all documents required for customs clearance are available on time.</p></li><li><p>Follow up on customs declarations, inspections and shipment release.</p></li><li><p>Coordinate with transporters for container movement and gate-in/gate-out activities.</p></li><li><p>Ensure compliance with UAE export procedures and company requirements.</p><br></li></ul><p>E. Internal Coordination</p><ul><li><p>Coordinate with <strong>Sales/Customer Service</strong> regarding shipment requirements and customer delivery schedules.</p></li><li><p>Coordinate with <strong>Production & Planning</strong> to confirm production readiness.</p></li><li><p>Coordinate with <strong>Warehouse</strong> for finished goods availability, picking and loading.</p></li><li><p>Coordinate with <strong>QA/QC</strong> for quality-related export documentation where required.</p></li><li><p>Coordinate with <strong>Finance</strong> regarding freight invoices, customer documentation and shipment-related payments.</p></li><li><p>Ensure shipment plans are aligned with customer commitments.</p><br></li></ul><p>F. Container Loading & Dispatch</p><ul><li><p>Coordinate container allocation and loading schedules with the warehouse team.</p></li><li><p>Ensure correct quantity, product specifications and packing details before dispatch.</p></li><li><p>Verify container numbers, seal numbers and loading details.</p></li><li><p>Ensure loading documentation is completed accurately.</p></li><li><p>Coordinate timely dispatch of containers to the port/terminal.</p></li><li><p>Maintain records of container and shipment details.</p><br></li></ul><p>G. Shipment Tracking & Reporting</p><ul><li><p>Maintain an updated <strong>Export Shipment Tracker</strong> covering:</p></li><li><p>Customer</p></li><li><p>Destination</p></li><li><p>Shipment/Order No.</p></li><li><p>Container No.</p></li><li><p>Container Size</p></li><li><p>Vessel Name</p></li><li><p>ETD / ETA</p></li><li><p>Freight Forwarder</p></li><li><p>Shipping Line</p></li><li><p>BL No.</p></li><li><p>Shipment Status</p></li><li><p>Provide regular shipment status updates to management and concerned departments.</p></li><li><p>Prepare weekly/monthly logistics and export freight reports.</p></li><li><p>Monitor freight costs and identify opportunities for cost optimization.</p><br></li></ul><p><strong> Qualifications & Experience</strong></p><ul><li><p>Bachelor's degree in <strong>Logistics, Supply Chain Management, International Business, Commerce or a related field</strong>.</p></li><li><p><strong>5–8 years of experience</strong> in logistics/freight/export operations.</p></li><li><p>Experience in a <strong>manufacturing/export environment is preferred</strong>.</p></li><li><p>Experience in the <strong>flexible packaging, plastics, FMCG or related manufacturing industry</strong> will be an advantage.</p></li><li><p>Strong hands-on experience in <strong>export freight and sea shipment coordination</strong>.</p></li><li><p>Good knowledge of UAE export procedures and documentation.</p></li><li><p>Experience dealing with <strong>freight forwarders, shipping lines, transporters and customs clearance agents</strong>.</p></li></ul><br><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of export logistics and freight forwarding.</p></li><li><p>Good understanding of <strong>Incoterms</strong> and international shipping procedures.</p></li><li><p>Knowledge of FCL/LCL and container shipment processes.</p></li><li><p>Good understanding of B/L, VGM, Shipping Instructions and export documentation.</p></li><li><p>Strong MS Excel and MS Office skills.</p></li><li><p>Experience with ERP/logistics systems is preferred.</p></li><li><p>Ability to prepare and maintain shipment trackers and MIS reports.</p></li></ul><p>6. Behavioral Competencies</p><ul><li><p>Strong coordination and communication skills.</p></li><li><p>Excellent attention to detail.</p></li><li><p>Good negotiation and vendor management skills.</p></li><li><p>Strong follow-up and problem-solving ability.</p></li><li><p>Ability to manage multiple shipments simultaneously.</p></li><li><p>Ability to work under pressure and meet strict shipment deadlines.</p></li><li><p>Proactive and organized approach.</p></li><li><p>Strong teamwork and cross-functional coordination.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p> The ideal candidate should have hands-on export freight experience in a manufacturing company, preferably with exposure to flexible packaging or similar industrial products. The candidate should be capable of independently managing export shipments from booking and documentation through container loading, customs clearance, dispatch and shipment tracking. Experience: 5–8 Years Industry Preference: Flexible Packaging / Plastics / Manufacturing / FMCG Location: Dubai, UAE Salary: Competitive / Based on Experience </p><p>Work Location: In person</p>

<ul><li>Onboarding new customer (Pre/Post implementation)</li><li>Conduct regular review with customers</li><li>Handle customer’s enquiries</li><li>Conduct health check</li><li>Retain customers</li><li>Conduct after training feedbacks</li><li>Process cancellation</li><li>Negotiate contract renewal</li><li>Upsell package</li><li>Manage OTRS Ticket</li><li>In/Outbound Call Control room during office hours</li><li>Perform other duties as assigned by General Manager</li><li>Maintain a positive, empathetic, and professional attitude toward customers always</li><li>Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice</li><li>Train customers on how to derive the most value from our Software-as-a-Service platform</li><li>Ensure customer satisfaction and provide professional customer support</li><li>Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop</li><li>Respond promptly to customer inquiries and communicate with customers through various channels</li><li>Provide feedback on the efficiency of the customer service process</li><li>Identify opportunities to sell additional services and/or Cartrack software applications to clients</li><li>Compile daily efficiency and productivity reports</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience in customer service</p></li><li><p>Proficient in English and Urdu</p></li><li><p>Tech-savvy and computer literate</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Hands-on and a positive attitude</p></li><li><p>Team player with a high level of energy and able to work independently</p></li></ul>

<p><br><strong>About HEAVEN. Consulting</strong><br></p><p>HEAVEN. Consulting is a Dubai-based professional services firm providing legal,</p><p>investment, and corporate advisory solutions to international clients. Our services span</p><p>company formation (free zone and mainland), DIFC Last Will and Testament, UAE Golden</p><p>Visa, offshore corporate structuring (Hong Kong, Malaysia – Labuan), and a full range of</p><p>Thailand-based legal and investment services including real estate due diligence, visa</p><p>processing, and tax filing.</p><p>Our client base consists primarily of Hungarian nationals and expatriates navigating major</p><p>business setup, investment, and relocation decisions across the UAE and Southeast Asia.<br></p><p><strong>Role Overview</strong><br></p><p>We are seeking an experienced Project Manager with a strong background in legal advisory,</p><p>corporate services, or professional services to take operational ownership of HEAVEN.</p><p>Consulting's service delivery and business development function.</p><p>This is not a purely administrative role. The successful candidate will have a working</p><p>knowledge of the corporate and legal services we provide — free zone and mainland</p><p>company formation, DIFC wills, offshore structures, visa processing — and will use that</p><p>knowledge to coordinate the team, manage client cases end-to-end, and develop the firm's</p><p>partner and referral network in Dubai.<br></p><p><strong>Key Responsibilities</strong><br></p><ul><li><p>Manage the full operational workflow: client onboarding, case tracking, service delivery,</p></li></ul><p>follow-up, invoicing, and reporting</p><ul><li><p>Implement and manage CRM and task management systems; maintain pipeline</p></li></ul><p>visibility and team accountability</p><ul><li><p>Build, onboard, and manage a team of consultants, PRO staff, and back-office support</p></li><li><p>Coordinate directly with free zone authorities (DMCC, IFZA, RAKEZ, etc.), DED,</p></li></ul><p>GDRFA, ICP, banking partners, insurance providers, and PROs</p><ul><li><p>Manage and grow a referral and partner network: real estate agents, financial advisors,</p></li></ul><p>relocation specialists, accountants, and legal partners</p><ul><li><p>Drive business development through professional networks and referral channels in</p></li></ul><p>Dubai</p><ul><li><p>Oversee marketing execution and ensure alignment with HEAVEN. brand standards</p></li><li><p>Manage budgeting, cost control, and financial reporting for the consulting division</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidates must demonstrate working-level knowledge in the following areas:<br></p><p><strong>UAE Company Formation & Corporate Services</strong><br></p><ul><li><p>Free zone company formation: free zone selection, licence types, activity definitions</p></li></ul><p>across 40+ UAE free zones (DMCC, IFZA, RAKEZ, DIFC, ADGM, etc.)</p><ul><li><p>Mainland (DED) company incorporation: local service agent structure, 100% foreign</p></li></ul><p>ownership framework, activity classifications, mainland licensing process</p><ul><li><p>Corporate bank account opening: bank requirements, supporting documentation,</p></li></ul><p>process timeline, enhanced due diligence documentation</p><ul><li><p>UAE labour law: employment visa process, employer obligations, WPS, termination</p></li></ul><p>procedures</p><ul><li><p>UAE government portals: GDRFA, ICP Smart Services, DED, MoHRE — functional</p></li></ul><p>understanding</p><ul><li><p>UAE tax environment: corporate tax, VAT registration and filing, basic compliance</p></li></ul><p>obligations<br></p><p><strong>Legal Documents & Residency</strong><br></p><ul><li><p>DIFC Last Will and Testament: purpose, scope, non-Muslim expat applicability, Single</p></li></ul><p>Will vs. Mirror Will</p><ul><li><p>UAE Golden Visa: eligibility routes, AED 2M real estate investment pathway, family</p></li></ul><p>extension process</p><ul><li><p>UAE residence visas: investor visa, employment visa, dependent visa — process and</p></li></ul><p>authority interactions</p><p>Offshore & International Structures</p><ul><li><p>Hong Kong company: formation, annual renewal, employer MPF contributions, annual</p></li></ul><p>financial records, territorial tax system</p><ul><li><p>Malaysia – Labuan company: formation, annual renewal, employer contributions,</p></li></ul><p>annual accounting, offshore legal framework, and economic substance requirements</p><ul><li><p>General understanding of how international holding and offshore structures serve asset</p></li></ul><p>protection, tax efficiency, and operational objectives</p><p>Thailand Services</p><ul><li><p>Real estate due diligence: title deed review, quota checks, zoning, developer</p></li></ul><p>background, chain of title</p><ul><li><p>Thai Tax Identification Number (TIN): when required, registration process, annual tax</p></li></ul><p>return preparation</p><ul><li><p>Thai Last Will and Testament: bilingual format, why it is needed, process</p></li><li><p>Thai visas: Non-B Visa, Investment Visa (USD 500K+ real estate), Dependent Visa —</p></li></ul><p>eligibility and process</p><p>Business Development & Sales</p><ul><li><p>Referral-based business development: how professional service referral networks</p></li></ul><p>operate in Dubai</p><ul><li><p>Partner acquisition and relationship management across real estate, financial advisory,</p></li></ul><p>and legal sectors</p><ul><li><p>Client pipeline management, lead conversion, and client retention in a professional</p></li></ul><p>services environment</p><ul><li><p>Expat client management: guiding clients through major life and business transitions</p></li></ul><p>with professionalism and clarity</p><p>Project Management</p><ul><li><p>Simultaneous management of multiple active client cases with competing deadlines</p></li><li><p>CRM implementation and daily operation: pipeline tracking, task assignment, status</p></li></ul><p>reporting</p><ul><li><p>Internal process design and documentation</p></li><li><p>Team coordination and performance management in a lean structure<br></p></li></ul><p><strong>Candidate Requirements</strong><br></p><ul><li><p>Minimum 5 years of experience in legal advisory, corporate services, company</p></li></ul><p>formation, compliance, or professional services</p><ul><li><p>Demonstrated experience building operational structures — not only maintaining</p></li></ul><p>existing ones</p><ul><li><p>Strong business development track record in a referral-driven market</p></li><li><p>CRM experience (implementation and/or management)</p></li><li><p>Project management experience: multiple concurrent cases, team coordination, client</p></li></ul><p>accountability</p><ul><li><p>Excellent English — written and verbal</p></li><li><p>Hungarian language proficiency is a strong advantage (primary client base is</p></li></ul><p>Hungarian)<br></p><p><strong>How to Apply</strong><br></p><p>Send your CV and a brief note outlining your relevant experience across the areas listed</p><p>above to: careers@heavenproperties[dot]com</p><br><p>Only shortlisted candidates will be contacted.</p>

Who we are<br><br>About Stripe<br><br>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.<br><br>About The Team<br><br>We started operations in the UAE in 2021 as our first Middle East launch to provide UAE businesses of all sizes with the financial infrastructure they need to accept payments, manage operations, and grow their revenue globally.<br><br>The EMEA Regulatory Legal team is a team of legal counsel responsible for providing strategic guidance on Stripe's financial regulatory obligations across EMEA. We're hiring our first team member based in the UAE to lead our work in the UAE and future expansion in the region. As a member of the team, you'll tackle a diverse range of cutting-edge financial regulatory challenges on a daily basis. You'll have the chance to influence new product development, interact with regulatory authorities shaping our industry, and help define Stripe's policy positions.<br><br>What you'll do<br><br>We're seeking an experienced legal counsel with a passion for payments and fintech regulation. In this role, you'll be a trusted advisor to our business, legal, policy, compliance, and risk partners on applicable regulations. You'll also work with internal stakeholders to engage regulators and policymakers on these issues to enable Stripe's mission of helping businesses to grow and thrive. You'll have the opportunity to contribute more broadly to other regulatory and legal matters as well. This is a full-time role for a candidate based in the UAE (based in-office) and will report to the Head of EMEA Regulatory Legal, based in Dublin.<br><br>Responsibilities<br><br>Advise internal stakeholders on a wide range of regulatory issues with a focus on UAECounsel Product Legal and Compliance teams on regulatory requirements for Stripe products to enable compliant product development and expansion Support teams in developing policies and procedures and shaping compliance programs to meet regulatory requirements Be a proactive partner and trusted advisor to cross-functional teams in EMEAMonitor developments in financial regulations to provide proactive guidance on regulatory trends, risks, and opportunities Advise on advocacy in connection with contemplated and proposed laws, rules, and regulations Collaborate with business and legal teams across Stripe to address regulatory issues efficiently Identify and evaluate business and legal risks, and find creative ways to mitigate them while achieving business goals Develop and work with stakeholders on regulatory engagement strategies Maintain and contribute to internal legal resources and repositories, help refine our processes, create playbooks, and provide training where necessary<br><br><br>Who you are<br><br>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.<br><br>Minimum Requirements<br><br>6+ years of experience practicing as a qualified lawyer in the UAE, with a focus on payments and fintech regulation Excellent skills in issue spotting, risk assessment, and problem-solving, particularly in ambiguous or complex situations Strong strategic thinking capabilities to enable business partners to make decisions that are grounded in a practical application of the law, technology, and business goals Excellent written and verbal communication skills Integrity and sound judgment Ability to distill difficult and complex legal advice in a clear, convincing, and solutions-oriented manner to various stakeholders, including senior management to enable effective decision-making Capable of multitasking and working effectively and independently under pressure Able to make sound decisions in the face of complexity, ambiguity, and imperfect information Strong interpersonal skills and the ability to build consensus across myriad groups A collaborative team player who is willing to pitch in wherever needed in a dynamic, rapidly growing company Experience working closely with financial regulators in the UAE and wider region—whether as a regulator, within a regulated firm, or advising regulated clients<br><br><br>Preferred Qualifications<br><br>Experience in advising on financial regulation pertaining to money movement, crypto, and a demonstrated interest in payments, fintech and innovative financial products Prior experience in payments, fintech, banking, and familiarity with associated regulatory issues including licensing Prior experience in advising on crypto legal issues and regulations Fluency in both Arabic and English (written and spoken), with the ability to draft, review, and negotiate legal documents and regulatory responses in both languages. Experience navigating both UAE onshore and offshore regulatory frameworks Experience advising on market entry and licensing requirements across the wider MENA region Proven ability to engage with and influence policymakers or industry bodies in the UAE on the development of new financial regulations. Prior experience in an in-house legal role at a high-growth technology company or a leading international financial institution<br><br><br>In-office expectations<br><br>Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.<br><br>Pay and benefits<br><br>Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.<br><br>We look forward to hearing from you.<br><br>At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.<br><br>Apply now

Location: North America Remote/SF-Hybrid<br><br> Full-Time<br><br>About Andromeda<br><br>Andromeda Cluster was founded by Nat Friedman and Daniel Gross to give early-stage startups access to the kind of scaled AI infrastructure once reserved only for hyperscalers.<br><br>We began with a single managed cluster — but it filled almost instantly. Since then, we’ve been quietly building the systems, network, and orchestration layer that makes the world’s AI infrastructure more accessible.<br><br>Today, Andromeda works with leading AI labs, data centers, and cloud providers to deliver compute when and where it’s needed most. Our platform routes training and inference jobs across global supply, unlocking flexibility and efficiency in one of the fastest-growing markets on earth.<br><br>Our long-term vision is to build the liquidity layer for global AI compute. We are expanding to new frontiers to find the brightest that work in AI infrastructure, research and engineering.<br><br>The Role<br><br>This role owns our provider relationships on the technical side. You're the person who decides whether a provider's cluster is good enough to join the Andromeda network, and the person who helps them get there when it isn't. That means vetting prospective providers against our quality bar and then working alongside their engineers to bring their clusters onto the network cleanly.<br><br>You'll work closely with our compute procurement team to identify and qualify new providers, and you'll be the standing technical relationship with the providers we already have. When procurement finds a promising provider, you're the one who validates the claims. When a provider says their fabric is non-blocking and their nodes are burn-in tested, you're the one who verifies it by reviewing their evidence, and sometimes by running the tests yourself on their hardware.<br><br>The qualification bar you'll hold providers to mostly doesn't exist yet in written form. Some of it lives informally in how our SREs evaluate clusters today; much of it hasn't been defined at all. You'd be the first person in this role, so a large part of the job is building that bar: the acceptance test suite, the quality thresholds, and the technical standards a provider must meet. Then making them rigorous enough that we can trust them and clear enough that providers can build to them.<br><br>This role is the technical counterpart to our Provider Technical Program Manager, who owns delivery timelines, escalations, and incident command. You own the technical judgment: is this cluster ready, what's wrong with it, and what will it take to fix. During provider incidents, command and coordination sit with the program manager and technical response sits with our SREs. Your involvement is upstream, making sure clusters that would have caused those incidents never make it onto the network.<br><br>What You’ll Do<br><br>Vet prospective compute providers: assess cluster architecture, GPU hardware, network fabric, storage, and orchestration against Andromeda's quality metrics, and make the call on whether a cluster qualifies. Define the qualification bar itself. Build the acceptance test suite, benchmark methodology, and quality thresholds from scratch, formalizing what currently exists only as SRE tribal knowledge. Own and evolve these standards as the fleet and the market change. Run validation hands-on where it matters: burn-in testing, fabric validation (Infini Band/RoCE), NCCL and application-level benchmarks, storage performance testing. For routine or repeat validation, define the methodology and review results rather than executing everything yourself. Guide providers through technical onboarding: work directly with their data-center and platform engineers to remediate gaps, tune configurations, and bring clusters up to the bar on a predictable path. Partner with compute procurement to identify and qualify new providers. Perform technical due diligence during sourcing, and a clear read on how much remediation a candidate cluster needs before procurement commits. Build and maintain technical relationships with existing providers: you're the engineer their engineers call, and the one who spots architectural or quality drift before it becomes a customer problem. Feed what you learn back into provider-facing standards and internal documentation, so each qualification is faster and more consistent than the last.<br><br>What We’re Looking For<br><br>Deep HPC experience: you've designed, built, or operated GPU clusters at meaningful scale and understand what makes them fast, stable, and debuggable. Strong fabric knowledge, ideally both Infini Band and RoCE. You can evaluate a topology, interpret fabric diagnostics, and identify why a fabric underperforms, not just that it does. Experience with distributed orchestration and the HPC software stack: Slurm, Kubernetes, Open MPI or equivalent, and the Linux systems engineering underneath all of it. Data-center literacy: power, cooling, cabling, and physical-layer realities. You can walk a provider's facility and know what questions to ask. Benchmarking judgment. You know which numbers matter for large-scale training workloads, how providers game them, and how to design tests that can't be gamed. The ability to write standards others can build against: precise, testable, and usable by a provider's engineering team without you in the room. Credibility in the room with external engineering teams, including the ability to deliver a failing grade to a provider who wants your business, and keep the relationship intact. Comfort with ambiguity. The qualification framework you'll apply mostly doesn't exist yet; you'll write it.<br><br>Strong Candidates May Have<br><br>Experience inside a neocloud, hyperscaler, colocation, or data-center provider. NVIDIA data-center GPU depth: DGX/HGX platforms, NVLink/NVSwitch, GPU health and RAS behavior at fleet scale. Experience supporting AI research labs or other large-scale training customers, and familiarity with what their workloads punish: stragglers, fabric jitter, storage stalls. Background in cluster acceptance testing or site bring-up. Ideally you've taken a cluster from delivery to production before.<br><br>What Success Looks Like<br><br>Within your first year, you'll have delivered:<br><br>A qualification bar that's written down and trusted. Andromeda's acceptance criteria, benchmark suite, and quality thresholds exist as documents and tooling — not tribal knowledge. SREs, procurement, and providers all work from the same bar, and a passing grade from you means the cluster performs in production. Providers who build to our standards before we ever test them. Prospective providers get our technical requirements upfront and arrive closer to qualified, because the standards are clear enough to engineer against. Time-from-sourcing-to-qualified drops with each provider. Onboarding that's technically boring. Clusters that join the network have been validated the same way every time, and the surprises that used to appear in a customer's training run get caught in acceptance instead. A technical relationship providers value. Provider engineering teams treat you as the authority on what Andromeda needs and the first call when they're planning a build-out so that we hear about architecture decisions early enough to influence them. A procurement partnership that changes what we buy. Procurement's provider pipeline reflects your technical due diligence, and deals are shaped by a realistic view of remediation cost.<br><br>Why You’ll Love It Here<br><br>High-growth environment: Get in early at a company at the center of the AI infrastructure boom Ownership: First HPC Architect for the solutions engineering team, you’ll get to build this function from the ground up Competitive compensation: + meaningful equity Comprehensive benefits: for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO<br><br>Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>HPC Architect<br><br>Location: North America Remote/SF-Hybrid<br><br> Full-Time<br><br>What You’ll Do<br><br>Vet prospective compute providers: assess cluster architecture, GPU hardware, network fabric, storage, and orchestration against Andromeda's quality metrics, and make the call on whether a cluster qualifies. Define the qualification bar itself. Build the acceptance test suite, benchmark methodology, and quality thresholds from scratch, formalizing what currently exists only as SRE tribal knowledge. Own and evolve these standards as the fleet and the market change. Run validation hands-on where it matters: burn-in testing, fabric validation (Infini Band/RoCE), NCCL and application-level benchmarks, storage performance testing. For routine or repeat validation, define the methodology and review results rather than executing everything yourself. Guide providers through technical onboarding: work directly with their data-center and platform engineers to remediate gaps, tune configurations, and bring clusters up to the bar on a predictable path. Partner with compute procurement to identify and qualify new providers. Perform technical due diligence during sourcing, and a clear read on how much remediation a candidate cluster needs before procurement commits. Build and maintain technical relationships with existing providers: you're the engineer their engineers call, and the one who spots architectural or quality drift before it becomes a customer problem. Feed what you learn back into provider-facing standards and internal documentation, so each qualification is faster and more consistent than the last.<br><br>What We’re Looking For<br><br>Deep HPC experience: you've designed, built, or operated GPU clusters at meaningful scale and understand what makes them fast, stable, and debuggable. Strong fabric knowledge, ideally both Infini Band and RoCE. You can evaluate a topology, interpret fabric diagnostics, and identify why a fabric underperforms, not just that it does. Experience with distributed orchestration and the HPC software stack: Slurm, Kubernetes, Open MPI or equivalent, and the Linux systems engineering underneath all of it. Data-center literacy: power, cooling, cabling, and physical-layer realities. You can walk a provider's facility and know what questions to ask. Benchmarking judgment. You know which numbers matter for large-scale training workloads, how providers game them, and how to design tests that can't be gamed. The ability to write standards others can build against: precise, testable, and usable by a provider's engineering team without you in the room. Credibility in the room with external engineering teams, including the ability to deliver a failing grade to a provider who wants your business, and keep the relationship intact. Comfort with ambiguity. The qualification framework you'll apply mostly doesn't exist yet; you'll write it.<br><br>Strong Candidates May Have<br><br>Experience inside a neocloud, hyperscaler, colocation, or data-center provider. NVIDIA data-center GPU depth: DGX/HGX platforms, NVLink/NVSwitch, GPU health and RAS behavior at fleet scale. Experience supporting AI research labs or other large-scale training customers, and familiarity with what their workloads punish: stragglers, fabric jitter, storage stalls. Background in cluster acceptance testing or site bring-up. Ideally you've taken a cluster from delivery to production before.<br><br>Within Your First Year, You'll Have Delivered:<br><br>A qualification bar that's written down and trusted. Andromeda's acceptance criteria, benchmark suite, and quality thresholds exist as documents and tooling — not tribal knowledge. SREs, procurement, and providers all work from the same bar, and a passing grade from you means the cluster performs in production. Providers who build to our standards before we ever test them. Prospective providers get our technical requirements upfront and arrive closer to qualified, because the standards are clear enough to engineer against. Time-from-sourcing-to-qualified drops with each provider. Onboarding that's technically boring. Clusters that join the network have been validated the same way every time, and the surprises that used to appear in a customer's training run get caught in acceptance instead. A technical relationship providers value. Provider engineering teams treat you as the authority on what Andromeda needs and the first call when they're planning a build-out so that we hear about architecture decisions early enough to influence them. A procurement partnership that changes what we buy. Procurement's provider pipeline reflects your technical due diligence, and deals are shaped by a realistic view of remediation cost.<br><br>Why You’ll Love It Here<br><br>High-growth environment: Get in early at a company at the center of the AI infrastructure boom Ownership: First HPC Architect for the solutions engineering team, you’ll get to build this function from the ground up Competitive compensation: + meaningful equity Comprehensive benefits: for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO<br><br>Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: North America Remote/SF-Hybrid<br><br> Full-Time<br><br>About Andromeda<br><br>Andromeda Cluster was founded by Nat Friedman and Daniel Gross to give early-stage startups access to the kind of scaled AI infrastructure once reserved only for hyperscalers.<br><br>We began with a single managed cluster — but it filled almost instantly. Since then, we’ve been quietly building the systems, network, and orchestration layer that makes the world’s AI infrastructure more accessible.<br><br>Today, Andromeda works with leading AI labs, data centers, and cloud providers to deliver compute when and where it’s needed most. Our platform routes training and inference jobs across global supply, unlocking flexibility and efficiency in one of the fastest-growing markets on earth.<br><br>Our long-term vision is to build the liquidity layer for global AI compute. We are expanding to new frontiers to find the brightest that work in AI infrastructure, research and engineering.<br><br>The Role<br><br>This is not a generalist SRE role, and it is not a support role. You will embed directly with the teams running large-scale training and inference on our clusters. You are responsible for onboarding them, tuning their jobs, and debugging their failures alongside them, while owning the infrastructure and automation that makes those clusters reliable in the first place.<br><br>Forward deployed means you spend real time inside customer environments: reading their training code, sitting in their Slack channels, watching their runs, and shipping fixes that land in our platform. When a multi-hundred-GPU run stalls, you are the person who figures out whether it's the fabric, the driver, the scheduler, or their dataloader, then you make sure it can't happen the same way twice.<br><br>We're looking for engineers who have personally run GPU clusters in production, understand the failure modes of distributed training, and can reason about performance from network fabric → kernel → framework. Equally important: you can explain what you found to someone else's engineering team without condescension, and turn that conversation into a product improvement.<br><br>What You’ll Do<br><br>Serve as the primary technical point of contact for teams running large-scale training and inference workloads. Own onboarding end to end; environment setup, orchestration choice (Slurm, Kubernetes, or direct SSH), storage layout, first successful run at scale. You will continue to stay engaged as their workloads grow. Work inside customer environments to diagnose real failures: NCCL timeouts, stragglers, checkpoint I/O stalls, degraded links, OOM patterns, container and driver mismatches. Read their code when you need to. Reproduce, isolate, fix, and write it down. Profile and improve distributed training performance on live workloads. Improving MFU, cutting idle GPU time, and reducing time-to-first-successful-run for new deployments. Own reliability outcomes for the accounts you're deployed on. Ensure the health and performance of high-speed interconnects (Infini Band, RoCE, NVLink) that underpin distributed training. Diagnose and resolve fabric-level issues that degrade collective operations. Build deep visibility into GPU utilization, memory pressure, interconnect throughput, job performance, and hardware health. Turn every repeated deployment problem into automation: cluster provisioning, GPU health checks and burn-in, preflight validation, self-healing, firmware/driver lifecycle management, and reusable reference configurations for common training and serving stacks. Lead incident response for complex, multi-layer failures spanning hardware, networking, orchestration, and ML frameworks. Own the customer-facing communication during the incident and the blameless postmortem and systemic fix after it. You will see our rough edges before anyone else does. Bring that signal back to influence the roadmap, file the hard bugs, and build the missing pieces yourself when that's the fastest path.<br><br>What We’re Looking For<br><br>Hands-on experience operating GPU clusters in production (NVIDIA A100/H100/H200/B200 or equivalent). You understand GPU memory hierarchies, ECC behavior, thermal throttling, and hardware failure modes from direct experience. Production experience with Infini Band, RoCE, or NVLink fabrics in the context of distributed training. You can diagnose why an all-reduce is slow, identify a degraded link in a fat-tree topology, and reason about congestion control at scale. Working knowledge of how large training and inference jobs actually run. You don't need to design models, but you need to understand what's happening at the systems level when a large run stalls. Expert-level Linux experience: kernel tuning, driver management (NVIDIA drivers, CUDA toolkit), cgroup/namespace internals, container runtimes, and performance profiling at the syscall and hardware level. Strong experience running Kubernetes in production with GPU workloads. Experience with device plugins, topology-aware scheduling, multi-cluster, custom operators. Experience with Slurm or other HPC schedulers is equally valued. Strong engineering skills in Python, Go, or Bash. You build production-grade tools and services, not just scripts. Infrastructure-as-Code proficiency (Terraform, Helm, Ansible, or equivalent). Hands-on experience building monitoring and alerting for GPU-specific telemetry (DCGM, nvidia-smi, fabric manager metrics) integrated into actionable dashboards. You can go deep on architecture with a customer's infra team and clearly articulate tradeoffs to their leadership. You're comfortable being the only one in the room who knows the answer, and equally comfortable saying you don't yet. Proven track record leading incident response for complex distributed systems.<br><br>Strong Candidates May Have<br><br>Experience with high-performance parallel file systems (VAST, WEKA, Lustre, GPFS) and the checkpoint I/O and data-loading bottlenecks that come with large training runs. Time spent embedded with external engineering teams, i.e solutions architecture, professional services, deployed SRE, or technical account ownership at an infrastructure company. Experience operating production inference. Hands on experience with autoscaling, batching, KV cache behavior, cold starts, and multi-tenant GPU sharing. Contributions to relevant OSS projects, or benchmarks, postmortems, and deep-dives you've published. Experience working across heterogeneous providers and regions rather than a single hyperscaler.<br><br>What Success Looks Like<br><br>By the end of your first year:<br><br>You know each of your accounts' actual technical goals including what they're training, what their scaling roadmap looks like over the next two quarters, what their real constraints are (budget, deadline, headcount, data), and you've written that down somewhere the rest of us can read it. You are the person your accounts' engineers message first, before they file a ticket, because you've earned it. Their reliability and throughput numbers are visibly better than at onboarding, and you can point to the specific changes that did it. Recurring problems you found in the field exist as automation, preflight checks, or documentation, not as tribal knowledge in your head. You've advocated internally for at least one roadmap change on behalf of a strategic customer, and it shipped.<br><br>Why You’ll Love It Here<br><br>High-growth environment: Get in early at a company at the center of the AI infrastructure boom Ownership: First FDE for the solutions engineering team, you’ll get to build this function from the ground up Competitive compensation: + meaningful equity Comprehensive benefits: for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO<br><br>Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>Forward Deployed Engineer - SRE<br><br>Location: North America Remote/SF-Hybrid<br><br> Full-Time<br><br>What You’ll Do<br><br>Serve as the primary technical point of contact for teams running large-scale training and inference workloads. Own onboarding end to end; environment setup, orchestration choice (Slurm, Kubernetes, or direct SSH), storage layout, first successful run at scale. You will continue to stay engaged as their workloads grow. Work inside customer environments to diagnose real failures: NCCL timeouts, stragglers, checkpoint I/O stalls, degraded links, OOM patterns, container and driver mismatches. Read their code when you need to. Reproduce, isolate, fix, and write it down. Profile and improve distributed training performance on live workloads. Improving MFU, cutting idle GPU time, and reducing time-to-first-successful-run for new deployments. Own reliability outcomes for the accounts you're deployed on. Ensure the health and performance of high-speed interconnects (Infini Band, RoCE, NVLink) that underpin distributed training. Diagnose and resolve fabric-level issues that degrade collective operations. Build deep visibility into GPU utilization, memory pressure, interconnect throughput, job performance, and hardware health. Turn every repeated deployment problem into automation: cluster provisioning, GPU health checks and burn-in, preflight validation, self-healing, firmware/driver lifecycle management, and reusable reference configurations for common training and serving stacks. Lead incident response for complex, multi-layer failures spanning hardware, networking, orchestration, and ML frameworks. Own the customer-facing communication during the incident and the blameless postmortem and systemic fix after it. You will see our rough edges before anyone else does. Bring that signal back to influence the roadmap, file the hard bugs, and build the missing pieces yourself when that's the fastest path.<br><br>What We’re Looking For<br><br>Hands-on experience operating GPU clusters in production (NVIDIA A100/H100/H200/B200 or equivalent). You understand GPU memory hierarchies, ECC behavior, thermal throttling, and hardware failure modes from direct experience. Production experience with Infini Band, RoCE, or NVLink fabrics in the context of distributed training. You can diagnose why an all-reduce is slow, identify a degraded link in a fat-tree topology, and reason about congestion control at scale. Working knowledge of how large training and inference jobs actually run. You don't need to design models, but you need to understand what's happening at the systems level when a large run stalls. Expert-level Linux experience: kernel tuning, driver management (NVIDIA drivers, CUDA toolkit), cgroup/namespace internals, container runtimes, and performance profiling at the syscall and hardware level. Strong experience running Kubernetes in production with GPU workloads. Experience with device plugins, topology-aware scheduling, multi-cluster, custom operators. Experience with Slurm or other HPC schedulers is equally valued. Strong engineering skills in Python, Go, or Bash. You build production-grade tools and services, not just scripts. Infrastructure-as-Code proficiency (Terraform, Helm, Ansible, or equivalent). Hands-on experience building monitoring and alerting for GPU-specific telemetry (DCGM, nvidia-smi, fabric manager metrics) integrated into actionable dashboards. You can go deep on architecture with a customer's infra team and clearly articulate tradeoffs to their leadership. You're comfortable being the only one in the room who knows the answer, and equally comfortable saying you don't yet. Proven track record leading incident response for complex distributed systems.<br><br>Strong Candidates May Have<br><br>Experience with high-performance parallel file systems (VAST, WEKA, Lustre, GPFS) and the checkpoint I/O and data-loading bottlenecks that come with large training runs. Time spent embedded with external engineering teams, i.e solutions architecture, professional services, deployed SRE, or technical account ownership at an infrastructure company. Experience operating production inference. Hands on experience with autoscaling, batching, KV cache behavior, cold starts, and multi-tenant GPU sharing. Contributions to relevant OSS projects, or benchmarks, postmortems, and deep-dives you've published. Experience working across heterogeneous providers and regions rather than a single hyperscaler.<br><br>By The End Of Your First Year:<br><br>You know each of your accounts' actual technical goals including what they're training, what their scaling roadmap looks like over the next two quarters, what their real constraints are (budget, deadline, headcount, data), and you've written that down somewhere the rest of us can read it. You are the person your accounts' engineers message first, before they file a ticket, because you've earned it. Their reliability and throughput numbers are visibly better than at onboarding, and you can point to the specific changes that did it. Recurring problems you found in the field exist as automation, preflight checks, or documentation, not as tribal knowledge in your head. You've advocated internally for at least one roadmap change on behalf of a strategic customer, and it shipped.<br><br>Why You’ll Love It Here<br><br>High-growth environment: Get in early at a company at the center of the AI infrastructure boom Ownership: First FDE for the solutions engineering team, you’ll get to build this function from the ground up Competitive compensation: + meaningful equity Comprehensive benefits: for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO<br><br>Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking to hire an Senior IT Support and Service Delivery who will be responsible for overseeing IT service delivery, application support operations, software license governance, vendor coordination, and service excellence initiatives for our client based in Dubai—one of the largest semi-government companies in the region.<br>This role is on a 12-month renewable contract.<br>The role sits within the Information Technology Department and reports directly to the IT Manager.<br>We are looking for a passionate Senior IT Support and Service Delivery to drive high-quality IT support services, ensure effective governance of application support and software licensing, and continuously improve service delivery across the organization. The ideal candidate should have strong experience in IT service management, vendor management, software asset administration, ITSM processes, and stakeholder engagement.<br>Key Responsibilities:<br>Oversee end-user application support, incident management, service requests, and operational issue resolution. Manage relationships with vendors, application owners, and shared IT teams to ensure reliable service delivery. Monitor vendor performance and drive continuous service improvements. Analyze ITSM metrics and reporting to identify trends, process improvements, and automation opportunities. Manage the software license lifecycle, including allocation, renewals, compliance, optimization, and cost control. Conduct regular access reviews, license utilization assessments, and compliance reporting. Support annual IT budgeting, software renewals, vendor negotiations, and cost forecasting. Coordinate IT projects, service reviews, governance activities, and audit requirements. Maintain service documentation, operational procedures, and knowledge management resources. Lead the IT Service Excellence function, ensuring service delivery targets and SLAs are consistently achieved.<br>Knowledge, Skills & Experience:<br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related discipline. Proven experience in IT Service Delivery, Application Support, or IT Operations within a corporate environment. Strong understanding of ITIL service management principles, including Incident, Request, Change, and Problem Management. Experience managing software licensing, license compliance, renewals, and software asset governance. Hands-on experience with ITSM platforms such as Service Now or Manage Engine. Experience managing vendors, service providers, and cross-functional IT stakeholders. Strong analytical skills with experience interpreting service metrics, license utilization reports, and operational KPIs. Experience supporting IT budgeting, vendor renewals, procurement coordination, and cost optimization initiatives. Excellent communication, stakeholder management, and customer service skills. ITIL Foundation certification is highly preferred. Experience within large enterprise organizations or the real estate, engineering, construction, or development sectors is advantageous. Knowledge of Power BI, Excel, or similar reporting tools is preferred.<br>Availability:<br>Preference will be given to candidates available immediately.<br>We are looking for a candidate who will be able to work in the United Arab Emirates. Please apply with your resume and remember to provide us with your contact details.<br>We will review your application within 7 working days. Should your profile match the requirements of the role, a consultant from Edari will contact you to discuss your experience, the opportunity, and the next steps in the recruitment process.

( 19655 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>About The Role<br><br>We are looking for experienced F&B Service candidates to join the Food and Beverage Division in One&Only One Za’abeel – the most extraordinary and diverse restaurant operations team in the region. If you’re eager to work for renowned celebrity chefs, create memorable experiences and take your F&B knowledge to the next level – we want to hear from you!<br><br>Role<br><br>Candidates from various backgrounds and with different experience levels are welcome to register their interest in future full-time opportunities for the roles below:<br><br>Food & Beverage Attendant Bar Attendant/Bartender Waiter/Waitress Captain/Team Leader Hostess/Head Hostess Outlet Assistant Manager<br><br>Our F&B Service professionals focus on providing unique restaurant experience for varied clientele (VIPs, celebrities, regular guests, groups) and actively using upselling techniques to exceed guest expectations and increase outlet revenue.<br><br>About You<br><br>We are looking for candidates with various food and beverage service backgrounds – casual and lifestyle dining, outdoor venues, fine dining/celebrity chef venues, in room dining, banquets. Depending on the role you should ideally have 1 – 5 years’ experience in a reputable international hotel chain or restaurant group. Demonstrating passion and in depth knowledge of your preferred service style dynamics and ability to deliver excellent service standards to our guests is a must in our F&B Service team. To succeed in the role, you need to possess excellent interpersonal skills and build effective work relationship with service team, kitchen team and management.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.