School principal Jobs - Dubai UAE

<strong>GLOBAL POD, PART OF THE CUSTOMIZATION GROUP<br><br></strong><strong>B2B Sales Representative, EU &amp; US Markets<br><br></strong>Full-time<br><br><ul><li> Dubai, UAE<br><br></li></ul>A new-business sales role based in Dubai. You prospect eCommerce merchants across Europe and the US, take every deal from first outreach to signed contract, and hand new clients to Account Management. Build the book, close the deals, shape the playbook. EU working hours, which is roughly late morning to evening in Dubai, with flexible overlap for US client meetings.<br><br><strong>We are looking for a salesperson who finds and closes their own deals. You will sell print-on-demand production to eCommerce merchants in Europe and the US, and you will run the full sales cycle yourself.<br><br></strong><strong>About Global POD<br><br></strong>We are Global Print-on-Demand (Global POD), the Dubai-based subsidiary of The Customization Group. We bring scalable print-on-demand solutions to businesses and creators worldwide: fast, sustainable, and hassle-free.<br><br>The Customization Group itself is a global leader in mass customization and print-on-demand eCommerce. We manufacture up to 2,5 million personalized products daily in our own production sites in Germany, Poland, the USA, and Latvia. Millions of customers reach us through 20+ online shops and 1.000+ partner stores, and our 750+ colleagues from 40+ nationalities work at the intersection of manufacturing, eCommerce, and AI.<br><br>For this role, that matters: what you sell, we produce ourselves, on both sides of the Atlantic. Reliable production and fast delivery are promises you can stand behind.<br><br><strong>The Role<br><br></strong>Our B2B segment is growing fast, and Europe and the US are the key markets. You will win new clients: Shopify, WooCommerce, or marketplace merchants who are scaling and need a production partner that keeps up. We already work with many European and North American eCommerce brands; your job is to add new ones in Europe and in the US.<br><br>Most of your pipeline comes from your own outreach. You will also receive inbound leads to qualify and convert. Once a client is signed and running, colleagues take over the day-to-day relationship, and you focus on the next deal. This is a new-business role.<br><br><strong>In a nutshell:</strong> Hunt EU/US eCommerce merchants. Own the full cycle from cold outreach to signed contract. Hand off clean accounts and go close the next one.<br><br><strong>Working hours:</strong> This role operates on EU working hours (Riga time), which is roughly late morning to evening in Dubai. On occasion, you may need to extend your day by 1 to 2 hours to join a client meeting in US time zones, but there are no fixed US working hours.<br><br><strong>What You Will Do<br><br></strong><ul><li>→ Win new clients: Identify, contact, and close new B2B clients in Europe and the US, mainly eCommerce merchants with strong growth.</li><li>→ Own the full sales cycle: Prospecting, qualification, discovery, negotiation, closing.</li><li>→ Build your pipeline: Keep it strong through your own outbound work and by converting inbound leads.</li><li>→ Drive deals to a decision: Manage opportunities, handle objections, and guide clients to a decision.</li><li>→ Hand over cleanly: Give new clients a good start, with a clean internal handover.</li><li>→ Work cross-functionally: Align with Marketing, Product, and Operations on offers and closing strategy.</li><li>→ Represent the company: Attend industry events in the eCommerce and POD market.<br><br></li></ul><strong>Who We're Looking For<br><br></strong><strong>Sounds like you?<br><br></strong><ul><li>→ 2 to 4+ years closing B2B deals in eCommerce, POD, SaaS, or another merchant-facing category.</li><li>→ A real hunter: strong motivation and ability to acquire new clients, build pipeline and close deals.</li><li>→ EU/US market understanding: familiarity with EU/US client expectations, communication styles, business culture and buying behavior.</li><li>→ Track record of full-cycle ownership: you've prospected, negotiated, and closed deals end to end.</li><li>→ AI proficiency: experience using AI tools to improve prospecting, outreach, and sales efficiency.</li><li>→ Fluent in English (written and spoken). Strong negotiation, objection-handling, and closing skills.</li><li>→ Comfortable with HubSpot or similar CRM.<br><br></li></ul><strong>What We Offer<br><br></strong><strong>Competitive Salary<br><br></strong>Commission and performance-based bonuses.<br><br><strong>Global Exposure<br><br></strong>Work with an international team and gain valuable cross-market experience.<br><br><strong>Supportive Work Environment<br><br></strong>Join a dynamic and collaborative team culture.<br><br><strong>Empowered Growth<br><br></strong>Ownership for your ideas to fuel your ambition.<br><br><strong>Comprehensive Coverage<br><br></strong>Private Health Insurance for peace of mind.<br><br><strong>Our Interview Process<br><br></strong><strong>1<br><br></strong><strong>Application review<br><br></strong>We review your application and get back to you.<br><br><strong>2<br><br></strong><strong>AI interview with Lizzy<br><br></strong>A short first interview with Lizzy, our AI interviewer.<br><br><strong>3<br><br></strong><strong>Call with the Hiring Manager<br><br></strong><strong>A 30-minute Conversation About Your Experience And The Role.<br><br></strong><strong>4<br><br></strong><strong>Technical Discussion<br><br></strong>A 60-minute call- technical discussion<br><br><strong>5<br><br></strong><strong>Offer<br><br></strong>If it is a match on both sides, we make you an offer.<br><br><strong>Not sure you meet every requirement?</strong> Apply anyway. What matters most to us is your ability to take ownership and make an impact in a growing team.

<strong>Job Requisition ID: </strong>182091<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br><strong>Overview Of The Role<br><br></strong>Are you an experienced Finance &amp; Insurance professional with a strong commercial mindset and a passion for delivering exceptional customer experiences?<br><br>We are currently <strong>building a strong pool of talented Finance &amp; Insurance Managers for future opportunities across the UAE</strong>.<br><br>As a Finance &amp; Insurance Manager, you will be responsible for driving F&amp;I performance by providing customers with suitable finance, insurance, leasing, and value-added product solutions. You will work closely with sales teams and financial partners to maximize revenue opportunities while ensuring a transparent, compliant, and customer-focused experience.<br><br>This is an exciting opportunity for a results-driven F&amp;I professional who combines strong financial knowledge with excellent sales, influencing, and relationship-building skills.<br><br><strong>What You Will Do<br><br></strong><ul><li>Drive F&amp;I sales performance and achieve agreed income and revenue targets.</li><li>Maximize opportunities across finance, insurance, leasing, and value-added products.</li><li>Present and recommend suitable financial solutions based on individual customer requirements.</li><li>Support the sales team in maximizing new and used vehicle sales opportunities.</li><li>Work closely with partner banks and finance providers to support customer financing solutions.</li><li>Ensure compliance with relevant regulatory requirements, including KYC and anti-money laundering requirements.</li><li>Coach and support Sales Executives on F&amp;I products, processes, systems, and customer referrals.</li><li>Build and maintain strong relationships with new and existing customers.</li><li>Monitor F&amp;I performance and identify opportunities for improvement.</li><li>Maintain awareness of competitor products, rates, consumer offers, and market strategies.<br><br></li></ul><strong>Required Skills To Be Successful<br><br></strong><ul><li>Strong knowledge of Finance &amp; Insurance processes, products, systems, and methodologies.</li><li>Strong understanding of KYC, banking compliance, and F&amp;I requirements.</li><li>Good knowledge of conventional and Islamic finance and insurance products.</li><li>Understanding of leasing and residual-value-based finance products.</li><li>Strong commercial and sales mindset.</li><li>Excellent customer engagement, influencing, and presentation skills.</li><li>Strong interpersonal and communication abilities.</li><li>Good quantitative and analytical skills.</li><li>Ability to perform effectively under pressure and collaborate with sales teams.</li><li>Good Microsoft Office proficiency.<br><br></li></ul><strong>About The Team<br><br></strong>You will be part of a collaborative <strong>Sales team</strong>, working closely with Sales Executives, Sales Managers, financial partners, and other key stakeholders.<br><br>You will act as a key F&amp;I expert within the sales operation, supporting the team with product knowledge, customer referrals, financial solutions, and F&amp;I-related matters while helping create a smooth and customer-focused purchasing experience.<br><br><strong>What Equips You For The Role<br><br></strong><ul><li>Strong experience and knowledge of Finance &amp; Insurance within a sales environment.</li><li>Previous automotive experience is preferred.</li><li>Good understanding of the automotive sales process within the UAE.</li><li>Strong market knowledge of conventional and Islamic finance and insurance products.</li><li>Experience presenting and advising B2C customers on F&amp;I products and services.</li><li>Ability to coach sales teams and support an effective customer referral process.</li><li>Strong analytical, numerical, influencing, and presentation skills.</li><li>Fluent English communication skills; Arabic is an advantage.<br><br></li></ul>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.<br><br>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.<br><br>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.<br><br><strong>About The Role<br><br></strong>The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Sr. Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels. </li><li>Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption. </li><li>Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings. </li><li>Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews. </li><li>Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights. </li><li>Build business cases; define value realization; articulate expansion opportunities; schedule checkpoint reviews with stakeholders. </li><li>Engage CISO, CIO, Chief Privacy Officer, and Data Leadership stakeholders with clear risk, status, and opportunity updates; support executive discussions and roadmap alignment. </li><li>Collaborate on adoption and expansion initiatives to drive customer success. </li><li>Operate with a long-term account assignment model tied to ARR and growth potential, typically covering Strategic and Enterprise accounts with significant annual contract value. </li><li>Own the technical success plan and adoption roadmap; influence expansion and renewal outcomes in partnership with Sales and Customer Success leadership. <br><br></li></ul><strong>What You’ll Bring<br><br></strong><ul><li>12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer). </li><li>Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures. </li><li>Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus. </li><li>Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications. </li><li>Proven ability to translate business outcomes into technical adoption roadmaps and measurable value. </li><li>Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations. </li><li>Excellent communication, cross-functional collaboration, and stakeholder management skills. </li><li>Fluency in English and Arabic.<br><br></li></ul><strong>What You’ll Get<br><br></strong><ul><li>24 days for first 2 years, increasing to 30 days after 2 years of service, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares </li><li>Private medical insurance for employees, spouses, and dependents </li><li>Life and Disability insurance with AD&amp;D coverage equal to 3x annual salary. </li><li>Free Employee Assistance Program (EAP) with up to 12 therapy sessions, plus legal and financial advice </li><li>Housing allowance to help cover rental costs </li><li>Education allowance for up to three dependent children </li><li>Annual flight allowance for employees and their families </li><li>Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning <br><br></li></ul><strong>Veeam Software is an equal opportunity employer</strong> and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.<br><br>Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.<br><br>By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.<br><br>

<p>HUMAN RESOURCES VISION</p><p><br></p><p>We will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honestly and ethically in everything we do; aspiring to be the employer of choice.</p><p><br></p><p>POSITION PURPOSE</p><p><br></p><p>To perform the Painting and wall paper covering tasks to the allotted room quota and the weekly quota for public areas. To assist with other maintenance work as directed. To perform all requests and work orders related to painting.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p><br></p><p>Performs painting work according to requirements. Maintains floors, carpets and upholsters furniture covered and protected during the painting. Responsible for working the required work orders and requests, for ensuring those areas are left in a safe and perfect operational condition and for the proper use and security of all humans &amp; equipment.</p><p><br></p><p>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES</p><p><br></p><p>Revenues, profits, cost effectiveness and ROI:</p><p>To manage effectively the spare paints and wall paper control system as well as to get the best products which suites our standards and the highest quality without affecting our cost management.</p><p>To maintain the equipment and tools in good order and to maintain all stores organized and keeps the workshop clean, tidy and properly stocked.</p><p>Initiates orders for supplies for workshop and maintain records of work completed.</p><p><br></p><p>Management of human resources:</p><p>To show the interest in learning all available new and latest products related to our values and brand standards and to be able to apply that in our hotel.</p><p>To share in the implementation of the training programs that will result in better productivity and better work environment.</p><p>To attend the conducted technical trainings, and to assure of the correct implementation.</p><p>Cooperates with and assists other tradesmen as directed.</p><p>To conduct himself in a manner as to encourage fellow employees to do likewise.</p><p>To be always efficient, courteous and pleasant and to show at all times a helpful attitude and never to talk in a loud voice to other employees.</p><p><br></p><p>Upkeep physical plants and building:</p><p>To paint ceilings, walls and furniture as requested by Ken Fixit. To hang and repair wall papers and fabrics as requested.</p><p>To stencil Signs as required. To paint equipment and pipe work as and when required. To paint floors as and when required. To prepare surfaces of all furniture and repaint or to original finish. To prepare and make good with filler all surfaces painting.</p><p>Complete the paint tasks to the allotted daily quota of guest rooms and the weekly rote of public areas.</p><p>To maintain all company’s tools in good working order.</p><p>To repair and fix any damaged painting for ceiling and gypsum boards as required.</p><p>To submit reports to the Assistant Director of Engineering on the condition of the building and the furniture. (Timely / accurately)</p><p><br></p><p>Sustainable management and community activity:</p><p><br></p><p>To share in creation (and implementation) of sustainability plans matching with the overall Environmental policy of the hotel and 30/20 plan of Marriott International.</p><p>To have the interest on searching all the resources for getting the newest products supportive to our sustainability policy.</p><p>To show the interest to not only participates in the community occasions but sharing in creation the events.</p><p><br></p><p>Safety and security:</p><p>Works in a safe manner concerning guests, employees, self, equipment and property.</p><p>To use PPE all the time as per safety requirements.</p><p>Follow up with daily, weekly, monthly, quarterly and annually control measure actions on the scheduled time.</p><p>To be able to apply the control measures of the risk assessments for the various areas and operation.</p><p>To be part in implementation of fire prevention and evacuation procedure for guest and staff.</p><p><br></p><p>QUALIFICATION STANDARDS</p><p><br></p><p>We do expect that you do have the experiences/ behaviors below. You:</p><p>Totally embrace the philosophy of guest and customer service and owns the guests;</p><p>Identify yourself with the hotel’s brand and operating philosophy;</p><p>Possess a warm and friendly demeanor;</p><p>Strive to achieve satisfaction and delight of our customers;</p><p>Are detail oriented;</p><p>Thrive on pride of work and its product;</p><p>Play as a team to achieve common goals;</p><p>Have immaculate personal presentation e.g. grooming and conversational ability;</p><p>Demonstrate self-confidence, energy and enthusiasm;</p><p>Have a strong ability to learn skills, retain and demonstrate learning;</p><p>Uphold ethical business practices.</p><p><br></p><p>EDUCATION</p><p>Technical degree required.</p>

<p><strong>We’re looking for an Associate General Manager – Customer Strategy to lead and shape Landmark Group’s customer growth agenda across brands, channels, and business functions. In this role, you’ll own strategic customer priorities by using customer behavior, voice-of-customer inputs, touchpoint experience data, preference signals, proposition performance, and business economics to identify how we can better understand customers, improve their experience, and create profitable growth across the full customer lifecycle.</strong></p><p><br></p><ul><li>Enterprise Customer Growth Strategy – How do we acquire, activate, retain, and grow high-value customers across brands, channels, and customer segments?</li><li>Customer Experience Transformation – How do customers experience Landmark across stores, app, web, service, delivery, returns, payments, loyalty, campaigns, and partner interactions, and where should we intervene?</li><li>Customer Value Proposition &amp; Economics – Which propositions, benefits, services, assortments, and experiences create the best balance of customer value, sales, margin, frequency, retention, and long-term profitability?</li><li>Customer-Led Business Decisioning – How do we embed customer insight into strategic decisions across buying, planning, merchandising, pricing, finance, operations, L&amp;D, sales, marketing, digital, CRM, loyalty, and product teams?</li></ul><p><br></p><p>You’ll partner with senior leaders across brand, buying, planning, finance, operations, L&amp;D, sales, digital, marketing, CRM, loyalty, analytics, technology, and product teams to convert customer understanding into enterprise priorities, propositions, journeys, service improvements, business cases, governance forums, decision frameworks, and measurable transformation roadmaps.</p><p><br></p><p><strong>What You Will Be Doing?</strong></p><ul><li>Lead the development and execution of customer strategy across Landmark Group brands, ensuring customer needs, behaviors, preferences, and experience pain points shape senior leadership priorities and business action plans.</li><li>Own the customer strategy roadmap across key touchpoints including stores, app, web, service, delivery, returns, payments, loyalty, campaigns, and partner interactions to identify friction, growth opportunities, and experience gaps.</li><li>Establish a strong voice-of-customer and preference-learning agenda using feedback, complaints, surveys, reviews, NPS/CSAT themes, call centre insights, store feedback, and digital behavior.</li><li>Define and evaluate customer value propositions, benefits, journeys, services, and experience interventions by balancing customer desirability, operational feasibility, sales impact, margin implications, and long-term customer value.</li><li>Translate customer insights, preference signals, market trends, research, analytics outputs, and business priorities into strategic recommendations for buying, planning, merchandising, pricing, finance, operations, L&amp;D, sales, marketing, digital, CRM, and loyalty teams.</li><li>Influence cross-functional leaders to embed customer-focused decision-making into category choices, assortment planning, campaign design, service standards, store execution, training content, customer journeys, and commercial reviews.</li><li>Build and sponsor business cases for customer initiatives, including expected experience improvement, customer adoption, sales uplift, margin impact, investment requirements, operational effort, and success metrics.</li><li>Define customer performance and experience measurement frameworks covering acquisition, activation, engagement, frequency, retention, churn, lifetime value, satisfaction, complaints, service recovery, and channel behavior.</li><li>Drive cross-functional governance and execution of customer initiatives, ensuring strategic alignment, clear ownership, timelines, dependencies, communication plans, training inputs, and post-launch learnings.</li><li>Prepare executive-ready strategy documents, customer insight stories, performance updates, leadership presentations, and recommendations that connect customer experience and customer value to measurable business outcomes.</li></ul><p><br></p><p><strong><em>What We Are Looking For?</em></strong></p><ul><li>11–13 years of experience in customer strategy, CRM strategy, marketing strategy, retail strategy, customer experience, consulting, consumer business, or transformation roles.</li><li>Deep understanding of customer lifecycle management, segmentation, customer journeys, personalization, CRM, loyalty, customer experience, omnichannel retail, and customer economics.</li><li>Proven ability to define customer strategy, shape transformation roadmaps, and translate customer insights, analytics outputs, market trends, and business priorities into scalable customer-led initiatives.</li><li>Strong commercial and strategic acumen, with the ability to evaluate customer impact, sales uplift, margin implications, ROI, investment requirements, operating complexity, and long-term customer value.</li><li>Demonstrated experience influencing senior stakeholders and working across CRM, marketing, digital, product, technology, analytics, finance, loyalty, operations, L&amp;D, buying, planning, and brand teams.</li><li>Structured problem-solving mindset with strong program leadership skills and the ability to manage multiple strategic initiatives, senior stakeholders, workstreams, and timelines.</li><li>Comfort working with data, dashboards, customer research, voice-of-customer inputs, and business performance trends to frame the right questions and convert insights into senior-level decisions.</li><li>Experience with CRM, CDP, customer engagement, loyalty, or marketing automation platforms such as Bloomreach, Braze, MoEngage, Salesforce Marketing Cloud, or similar tools will be an advantage.</li><li>Excellent executive communication, stakeholder management, storytelling, and influence skills, with the ability to create leadership-ready narratives and drive decision-making.</li><li>A master’s degree in business, marketing, economics, analytics, engineering, or an MBA from a reputed institute is preferred.</li></ul><p><br></p><p><strong>About us - </strong></p><p>CSi - One Team, One Promise, One Identity.</p><p>In a world driven by data, strategy and intelligence belong together, our new identity represents the bridge between understanding our customers and delivering for them. We are moving forward as one team, fueled by a singular vision to turn insights into impact.</p><p><br></p>

<strong>Job Description<br><br></strong><strong>Department: </strong>Training and Quality<br><br><strong>Employment Type: </strong>Full Time<br><br><strong>Location: </strong>UAE<br><br><strong>Reporting To: </strong>Imad Moussa<br><br><strong>Description<br><br></strong>At Tabby, the LLM (Large Language Model) Agent handles most transactional contacts. What reaches a human is the hard part: judgment, research, empathy, and landing on a resolution the customer accepts as fair.<br><br>This role owns how well we do that. You define what a good customer conversation looks like and you build the capability across our managers to deliver it consistently. One question sits behind every conversation we look at: did we exhaust the opportunity to serve this customer.<br><br>The work happens through our Leaders. You build their ability to see the missed opportunities inside their own teams' conversations, and you hold them accountable for acting on them.<br><br>Key Responsibilities<br><br><strong>Customer Centricity Standard<br><br></strong><ul><li>Define what a good customer conversation looks like and keep it to a short set of criteria.</li><li>Evaluate on a single judgement per interaction: did it meet the standard, and if not, which of three to five reasons explains it.</li><li>Keep the standard current as products, policies, and customer journeys change.<br><br></li></ul><strong>Manager Enablement<br><br></strong><ul><li>Set the customer centricity standard and equip Team Leaders and Operation Managers to apply it with their teams.</li><li>Run ticket-solving sessions with managers to surface the opportunities they walk past.</li><li>Assess how Team Leaders coach their agents, using LLM analysis.</li><li>Coaching of agents sits with the Team Leaders. This role makes sure that coaching is good.<br><br></li></ul><strong>CSAT<br><br></strong><ul><li>Own the diagnosis of CSAT: what drives it, where it breaks, and who fixes it.</li><li>Build the ability to recover CSAT even on outcomes the customer will not like.</li><li>Split detractors into skill, will, or product and uncontrollable, so every point has a cause and an owner.</li><li>Report blended CSAT and controllable CSAT as two separate numbers.</li><li>Route product-driven dissatisfaction to product owners via the Experience Leads.<br><br></li></ul><strong>LLM Quality<br><br></strong><ul><li>Own the LLM Quality Team, which runs checklists, per-conversation evaluation, and structured feedback into LLM agent “guidance” or prompt.</li><li>Specialize evaluators by product stream and pair them with the Experience Leads.</li><li>Maintain the LLM evaluation model separately from the human one, where LLM Agent checkers are more detailed, while human quality is outcome driven.<br><br></li></ul><strong>Analysis &amp; Insight<br><br></strong><ul><li>Work across everything we have on the customer: evaluation results, CSAT and DSAT verbatims, VoC, complaints, escalations, repeat contacts, and the conversations themselves.</li><li>Dissect the data, and work with Analytics and with the analyst in the function to get what you need.</li><li>Turn findings into refreshers, training triggers, and process changes with named owners and dates.</li><li>Measure the function on whether a driver actually moved.</li><li>Build a small team of high-skill owners with real accountability for outcomes.<br><br></li></ul>Skills, Knowledge &amp; Expertise<br><br><ul><li>Experience coaching people to win customers over, in telesales, retail, hospitality, or service recovery.</li><li>Not so much a checklist owner. Rather a sales coach. We have the product that we have to sell - the agents must be fluent in making the customers satisfied with the outcome regardless of excuses.</li><li>Data fluent. You can take a large dataset, dissect it, and explain what it means without someone translating it for you. Comfortable working across large datasets and dashboards.</li><li>Calm and measured.</li><li>A track record of leading change that met resistance and made it stick.</li><li>Able to hold a position with senior stakeholders on evidence, and change it when the evidence changes.</li><li>7+ years in CX, service, or sales coaching leadership, with real ownership of outcomes.</li><li>Comfortable working in an LLM-heavy environment.<br><br></li></ul>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://tabby.ai Job Function: Customer Service Company Industry/<br><br>Sector: Financial Services<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. 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<strong>Responsibilities<br></strong>The Global BrandOps team provides best-in-class end to end managed services support from booking to trafficking Premium Brand (Reservation) Products, driving excellent customer service, revenue and aims to facilitate the transition of these products to Self-Serve.<br><br>Our teams comprise internal process and product specialists who enable flawless ad campaign executions, ensuring an optimized experience for clients, brand partners, sales teams and our product teams by providing technical and operational expertise by offering best-in-class service and product insights to uplevel platform capabilities for brands of all sizes.<br><br>Sitting within the Solutions Engineering and Operations division, the role involves close collaboration with in-market sales and product teams within a high-growth environment. Hunger to learn, Customer Centricity, Self-motivation, Attention to detail and ability to influence key stakeholders (internal and external) are all key skills.<br><br>Responsibilities:<br>- Own the end-to-end setup, trafficking, quality assurance and reporting for reservation campaigns, ensuring campaigns launch accurately and deliver against client expectations.<br>- Monitor campaign delivery acting as a technical campaign manager, troubleshooting, co-ordinating with creative approval teams and generating scheduled &amp; ad-hoc reporting as necessary, all to ensure a high-quality client experience.<br>- Act as a key technical and operational partner to Sales and Client Solutions teams, helping translate complex campaign requirements into simple concepts enabling smooth execution.<br>- Partner with Product and Engineering teams to investigate issues, share market feedback and help improve platform capabilities, workflows and service quality.<br>- Contribute to the rollout of new products, features and operational processes by supporting internal readiness, documentation and training.<br>- Identify opportunities to improve workflows, tooling and ways of working to increase efficiency, quality and scalability across campaign operations.<br>- Create, maintain &amp; distribute clear technical and operational documentation, providing best practices and process guidance to support internal teams and consistent execution.<br>- Work cross-functionally with Sales, Client Solutions, Product, Engineering and regional operations teams to manage dependencies, align priorities and support commercial goals.<br><br><strong>Qualifications<br></strong>Minimum Qualification(s):<br>- 3+ years of ad ops, programmatic or paid social buyer experience, and/or technical client service experience<br>- Hands-on experience managing campaigns across reservation or auction-based media-buying platforms<br>- Strong understanding of campaign setup, Quality Assurance (QA), delivery monitoring, reporting fundamentals &amp; proactive troubleshooting; problem solving &amp; escalation methodology <br>- Ability to turn data into clear insights and practical recommendations<br>- Experience working with 3rd party measurement partners (IAS, DV, DCM, MOAT) <br>- Strong verbal and written communication skills; able to explain technical/operational language to non-technical stakeholders<br>- Proactive attitude with attention to detail, excellent project management, organizational, and analytical skills &amp; with the skill to manage multiple priorities<br><br>Preferred Qualification(s):<br>- Strong familiarity with digital video and paid media advertising campaigns<br>- Experience working closely with Sales, Client Solutions, Product or other cross-functional commercial teams, with an ability to evidence communication skills.<br>- Experience supporting product launches, change management or new market/process rollouts<br>- Ambitious and eager to learn, with a strong desire to grow, take on new challenges and continuously develop.<br>- Resilient and adaptable, with the ability to work effectively through change and help support evolving processes, priorities and ways of working.<br><br><strong>About TikTok<br></strong>TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​<br><br><br><strong>Why Join Us<br></strong>Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​<br>​<br>Diversity &amp; Inclusion​<br>TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

<p><strong>Overview Of The Role:</strong><br></p><p>The Director – Resi Comm+ is responsible for leading the strategic and operational performance of Al-Futtaim Real Estate’s residential and commercial portfolio, driving asset value growth, revenue optimization, and tenant satisfaction. The role oversees asset management, leasing, tenant mix, service charge governance, and capital improvement initiatives while ensuring sustainable financial performance and effective stakeholder management across the portfolio.</p><p><br><strong>What You Will Do:</strong><br></p><p><strong>Strategic Asset Management & Portfolio Planning</strong></p><br><ul><li><p>Develop and execute asset strategies tailored to DFC and AFRE's residential and commercial assets, aligned with long-term financial goals and investment mandates.</p></li><li><p>Drive annual business planning processes, performance benchmarking, and asset repositioning strategies across all asset classes.</p></li><li><p>Increase in Net Operating Income (NOI).</p></li><li><p>Delivery of approved annual and 5-year asset plans.</p></li><li><p>Asset valuation growth based on external and internal benchmarking.</p></li></ul><br><p><strong>P&L Accountability</strong></p><br><ul><li><p>Manage the full profit and loss statement of each residential and commercial asset, including income, cost controls, service recovery, and profitability tracking.</p></li><li><p>Drive the creation of asset-level budgets, forecasts, and capital expenditure plans in collaboration with Finance.</p></li><li><p>Ensure budget compliance and variance control.</p></li><li><p>Meet or exceed revenue targets across the portfolio.</p></li><li><p>Timely and accurate reporting of monthly and quarterly financials.</p></li></ul><br><p><strong>Residential & Commercial Leasing Strategy</strong></p><br><ul><li><p>Lead commercial leasing initiatives across retail and office segments in DFC and ARE projects, ensuring optimal occupancy, market-aligned rents, and long-term tenant satisfaction.</p></li><li><p>Define and monitor the residential leasing and sales strategy with a focus on tenant retention, unit absorption, and product-market alignment.</p></li><li><p>Maintain high occupancy rates by asset and segment.</p></li><li><p>Achieve renewal success rates and churn reduction.</p></li><li><p>Optimize average rental yield and tenant mix.</p></li></ul><br><p><strong>Tenant Relationship & Community Management</strong></p><br><ul><li><p>Serve as a senior point of contact for VIP tenants and commercial lease partners.</p></li><li><p>Establish and act upon tenant feedback loops to support tenant retention and service excellence.</p></li><li><p>Achieve high tenant satisfaction and net promoter scores (NPS).</p></li><li><p>Resolve tenant issues within agreed service level agreements (SLAs).</p></li><li><p>Secure long-term lease renewals of strategic tenants.</p></li></ul><br><p><strong>Property and Facilities Management Oversight</strong></p><br><ul><li><p>Oversee the performance of in-house and outsourced facilities management teams, ensuring assets meet operational KPIs, health and safety standards, and maintenance SLAs.</p></li><li><p>Align operational services with asset class needs, tenant expectations, and cost-efficiency mandates.</p></li><li><p>Ensure AMC contract compliance and SLA delivery.</p></li><li><p>Monitor downtime metrics for critical systems such as HVAC and elevators.</p></li><li><p>Enhance service issue resolution and preventive maintenance scores.</p></li></ul><br><p><strong>Capital Projects, Lifecycle Planning & ROI Management</strong></p><br><ul><li><p>Lead planning and execution of major capital improvements, refurbishments, and lifecycle upgrades across all properties.</p></li><li><p>Prepare business cases for Capex approval, tracking performance through KPIs and ROI metrics.</p></li><li><p>Ensure timely and on-budget delivery of capital projects.</p></li><li><p>Achieve positive ROI on Capex investments.</p></li><li><p>Improve building quality and asset competitiveness.</p></li></ul><br><p><strong>Service Charge Structuring, Recovery & Transparency</strong></p><br><ul><li><p>Oversee the development and auditing of service charge budgets in coordination with Finance and FM, ensuring transparency and recoverability.</p></li><li><p>Ensure compliance with RERA and relevant strata management regulations.</p></li><li><p>Achieve high annual service charge recovery rates.</p></li><li><p>Maintain audit compliance and reconciliation timelines.</p></li><li><p>Enhance tenant satisfaction with cost transparency.</p></li></ul><br><p><strong>Market Intelligence & Competitive Benchmarking</strong></p><br><ul><li><p>Monitor real estate market trends, competitor positioning, and regulatory changes to inform pricing, leasing, and asset repositioning decisions.</p></li><li><p>Actively engage with brokers, research agencies, and industry events.</p></li><li><p>Ensure market-aligned pricing and product positioning.</p></li><li><p>Benchmark performance against peer assets.</p></li><li><p>Develop updated strategic responses to regulatory or market shifts.</p></li></ul><br><p><strong>Team Leadership & People Development</strong></p><br><ul><li><p>Provide strategic direction and leadership to the asset management team responsible for residential and commercial properties across Dubai Festival City and AFRE’s broader portfolio.</p></li><li><p>Guide, mentor, and develop high-performing professionals including property managers, leasing specialists, and analysts.</p></li><li><p>Ensure alignment with organizational goals and foster a culture of performance, accountability, and collaboration.</p></li><li><p>Lead by example in cross-functional coordination with Finance, Legal, Facilities Management, and Development teams.</p></li><li><p>Achieve effective cross-functional collaboration and project delivery outcomes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Strategic financial and commercial acumen with P&L accountability.</p></li><li><p>Strong leadership and stakeholder engagement skills.</p></li><li><p>Proven ability to lead cross-functional teams and manage multiple assets.</p></li><li><p>Sound understanding of leasing, FM operations, and capital planning.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Bachelor’s degree in Real Estate, Finance, Business Administration, Engineering, or a related field.</p></li><li><p>Master’s degree (MBA or MSc in Real Estate or Asset Management) preferred.</p></li><li><p>20+ years of experience in asset and property management, with at least 5 years in a senior leadership role managing large mixed-use portfolios.</p></li><li><p>Proven record of managing income-producing residential and commercial real estate assets.</p></li><li><p>Strong exposure to the UAE or GCC market essential.</p></li><li><p>Experience in design input, lease structuring, and service charge governance.</p></li><li><p>Experience in freehold properties advantageous</p></li></ul>

<p><strong>JOB DESCRIPTION</strong><br></p><p><strong>BRAND SPARKX</strong><br></p><p><strong>Build. Automate. Grow with AI.</strong></p><p><strong>WE ARE HIRING</strong><br></p><p><strong>AI Solution Associate – Field Sales | AI Solutions</strong></p><p>� Dubai, UAE | Business Bay<br></p><p>THIS IS NOT AN OFFICE-BASED SALES JOB.<br></p><p>We are looking for high-energy, target-driven sales professionals who are comfortable meeting businesses face-to-face, approaching decision-makers, developing opportunities and closing deals.</p><p>At Brand Sparkx, you will help businesses adopt <strong>AI, automation, AI-powered sales & marketing, AI Voice & Calling, and AI engineering solutions</strong>.<br></p><p><strong>YOUR ROLE</strong><br></p><p>You will be responsible for the <strong>end-to-end sales cycle:</strong><br></p><p><strong>Prospect → Connect → Qualify → Meet → Present → Follow Up → Negotiate → Close → Generate Revenue<br><br>Your day will include:</strong><br></p><ul><li><p>Visit 35+ businesses/office locations every day</p></li><li><p>Walk through commercial buildings and business districts</p></li><li><p>Identify and approach business owners and decision-makers</p></li><li><p>Introduce Brand Sparkx and our AI solutions</p></li><li><p>Understand the customer’s business challenges</p></li><li><p>Identify opportunities where AI and automation can create value</p></li><li><p>Generate qualified prospects</p></li><li><p>Schedule meetings and demos</p></li><li><p>Follow up consistently with prospects</p></li><li><p>Work with the Brand Sparkx team on proposals and solutions</p></li><li><p>Maintain an active sales pipeline and keep CRM/sales records updated.</p></li><li><p>Negotiate and close deals</p></li><li><p>Achieve your assigned monthly revenue target</p></li><li><p>Maintain clear daily sales and opportunity updates</p></li></ul><p>You are NOT being hired only to generate leads.</p><p>You are expected to create opportunities, develop relationships and close business.<br></p><p><strong>This is not a lead-generation-only role.</strong><br></p><p>You are expected to <strong>create opportunities, build relationships, manage your pipeline and convert opportunities into business.</strong><br></p><p><strong>WHO WE ARE LOOKING FOR</strong><br></p><p>You should be:</p><ul><li><p>Confident speaking with business owners and senior decision-makers</p></li><li><p>Comfortable approaching companies without an appointment</p></li><li><p>Energetic and comfortable working in the field</p></li><li><p>Strong in communication and persuasion</p></li><li><p>Comfortable with rejection and able to keep going</p></li><li><p>Target-driven and hungry to achieve</p></li><li><p>Able to learn AI and technology solutions quickly</p></li><li><p>Disciplined with follow-ups</p></li><li><p>Focused on results and revenue<br></p></li></ul><p><strong>RELEVANT EXPERIENCE</strong><br></p><p>Experience in any of the following would be an advantage:<br></p><p><strong>B2B Sales | Field Sales | Business Development | Corporate Sales | SaaS / Software Sales | IT / Technology Sales | Telecom Sales | Digital Solutions Sales | Real Estate Sales | Enterprise Sales</strong></p><ul><li><p>Minimum 3 years of proven sales experience</p></li><li><p>Graduates with strong communication, confidence and genuine sales ability are also welcome.<br></p></li></ul><p>MBA / BBA / BCom / BBM / Engineering / IT / Computer Science / AI / Technology / Digital Marketing and other relevant backgrounds are welcome.<br></p><p>Your ability to sell matters more than your degree.<br></p><p><strong>WHAT WE EXPECT FROM YOU</strong><br></p><p>If you are selected, you should be comfortable with:<br></p><ul><li><p>35+ business visits every day</p></li><li><p>Face-to-face selling</p></li><li><p>Approaching decision-makers</p></li><li><p>Working toward revenue targets</p></li><li><p>Handling rejection</p></li><li><p>Following up</p></li><li><p>Closing deals</p></li><li><p>Working from our Business Bay office</p></li><li><p>Spending most of your working day in the field<br></p></li></ul><p><strong>WHAT WE OFFER</strong><br></p><ul><li><p>Employment visa & medical insurance</p></li><li><p>Monthly salary + performance incentives</p></li><li><p>Training on AI business solutions, products and sales approach</p></li><li><p>Training on AI products and solutions</p></li><li><p>Opportunity to develop sales, communication and technology skills</p></li><li><p>Career growth based on performance<br></p></li></ul><p><strong>CAREER OPPORTUNITY</strong><br></p><p>Brand Sparkx is building a serious AI Growth & Automation business in the UAE.</p><p>Strong performers will have the opportunity to grow into:<br></p><p>Senior Business Development Executive → Team Leader → Sales Manager → Business Development / Revenue Leadership<br></p><p>We are looking for people who want to build a career in sales, not simply take another job.<br></p><p><strong>BEFORE YOU APPLY</strong><br></p><p>Please apply only if you are genuinely comfortable with:<br></p><p>✓ Field sales<br>✓ 35+ business visits per day<br>✓ Cold calling and prospecting<br>✓ Meeting new people every day<br>✓ Approaching business owners and decision-makers<br>✓ Revenue targets<br>✓ Rejection and persistence<br>✓ Negotiating and closing business<br>✓ Working from Business Bay, Dubai<br></p><p><strong>If this sounds like you, we want to meet you.</strong><br></p><p><strong>HOW TO APPLY</strong><br></p><p><br>Contact: HR Team – Sahana Shankarappa & Kalpana</p><p><strong>Please mention “Field Sales Executive” when sending your CV.</strong></p><p><br></p><p><strong>BRAND SPARKX<br></strong><em>Build. Automate. Grow with AI.</em></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Desired Skills</p><ul><li><p>Field Sales & Outdoor Sales</p></li><li><p>B2B Sales & Business Development</p></li><li><p>Lead Generation & Prospecting</p></li><li><p>Client Acquisition</p></li><li><p>Strong Communication & Presentation Skills</p></li><li><p>Negotiation & Sales Closing</p></li><li><p>Relationship Building</p></li><li><p>Objection Handling</p></li><li><p>Revenue & Target-Oriented Sales</p></li><li><p>Sales Pipeline / CRM Management</p></li><li><p>Ability to approach business owners and senior decision-makers</p></li><li><p>Ability to understand and explain AI/technology solutions<br></p></li></ul><p>Experience<br></p><ul><li><p><strong>Minimum 3 years of proven sales experience</strong></p></li><li><p><strong>Field sales experience is mandatory</strong></p></li><li><p>Experience in B2B Sales, Business Development or Corporate Sales preferred</p></li><li><p>Experience in SaaS, Software, IT, Technology, Telecom, Digital Solutions, Real Estate or Enterprise Sales is an advantage</p></li><li><p>Experience handling sales targets and closing business<br></p></li></ul><p>Qualification<br></p><ul><li><p><strong>Bachelor’s degree in any discipline</strong></p></li><li><p>MBA / BBA / BCom / BBM / Engineering / IT / Computer Science / Technology / Digital Marketing or related qualifications are preferred</p></li><li><p>Strong sales ability, communication skills and field experience will be given higher importance than the specific degree specialization</p></li></ul>

1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self-custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team.<br><br><strong>Your mission<br><br></strong>As Senior Product Manager, you will own the strategy, direction and outcomes for Swap and other products. You will identify opportunities, prioritise investments and deliver continuous improvements that create measurable customer and business value.<br><br>You will combine product management expertise with practical knowledge of DeFi and Swap. Working closely with Engineering and other cross-functional teams, you will translate customer and business needs into clear product priorities, requirements and outcomes while respecting Engineering’s ownership of technical architecture and implementation. You will use Cursor AI, Dune and other relevant tools to accelerate research, analyse data and support evidence-based decisions.<br><br>Success will be measured through achievement of product strategy and roadmap objectives, the growth and health of key product KPIs, the quality and pace of product optimisation, effective stakeholder alignment and the delivery of measurable customer and business value.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Own the vision, strategy and roadmap for Swap and other products, translating company goals, customer needs and market opportunities into prioritised initiatives and measurable outcomes</li><li>Define differentiated DeFi value, balance short-term optimisation with long-term development and make investment decisions based on customer value, business impact, feasibility and risk</li><li>Apply your knowledge of DeFi markets, liquidity, routing, pricing, execution quality and blockchain transactions to address the needs of traders, liquidity providers, market makers, developers and other users</li><li>Track protocols, competitors, user expectations and blockchain developments to identify opportunities and manage security, market, protocol and operational risks</li><li>Use AI tools, including Cursor AI, for market intelligence, competitor analysis, customer research, discovery and performance analysis, building repeatable workflows that combine evidence, data and expert judgement</li><li>Turn insights into prioritised optimisation proposals with clear hypotheses, success measures and expected outcomes, validating AI-generated information against accuracy, security, privacy, confidentiality and governance standards</li><li>Lead product discovery through customer research, data analysis, experimentation and market validation</li><li>Own and prioritise the roadmap and backlog with Product Owners and Engineering, defining requirements, acceptance criteria and outcomes while managing dependencies, delivery risks and continuous optimisation cycles</li><li>Use Dune and other analytics tools to monitor on-chain activity, product KPIs, customer behaviour and business performance</li><li>Work across Engineering, Design, Product, Data, Operations, Marketing, Business Development and Executive stakeholders to understand technical trade-offs, communicate priorities and risks, align competing needs and make timely, accountable decisions<br><br><br><br></li></ul><strong>Who You Are<br><br></strong><ul><li>You have at least six years of product management experience, including ownership of complex digital products or platforms</li><li>You have a proven ability to define product strategy, prioritise investments and deliver measurable customer and business outcomes</li><li>You have a strong practical understanding of DeFi and Swap products, including liquidity, routing, pricing, execution quality and blockchain transactions</li><li>You have experience using market, competitor, customer and product data to guide product decisions and continuous optimisation</li><li>You have advanced practical experience using Cursor AI and other AI-enabled tools responsibly across research, discovery, analysis and delivery</li><li>You have practical experience using Dune to analyse on-chain activity, customer behaviour, market trends and product performance</li><li>You understand APIs, indexers, data flows, routing systems and blockchain integrations well enough to work effectively with Engineering without owning the technical architecture</li><li>You have strong experience in product discovery, roadmaps, prioritisation, experimentation, Agile delivery and cross-functional leadership</li><li>You bring strong analytical, communication, stakeholder-management and decision-making skills, particularly in complex or ambiguous environments<br><br><br><br></li></ul><strong>Nice to haves<br><br><br></strong><ul><li>Experience with product analytics, A/B testing and experimentation frameworks</li><li>Experience introducing AI-enabled working practices across a product organisation</li><li>Experience managing products serving traders, liquidity providers, market makers or developers<br><br><br><br></li></ul><em>1inch is an equal opportunity employer. We are committed to evaluating all candidates on the basis of their skills, experience, and potential — regardless of race, ethnicity, nationality, gender, age, religion, disability, or any other characteristic. We believe diverse teams build better products, and we welcome applications from all backgrounds.<br><br></em>We use AI-assisted tools to help us review applications efficiently. These tools support our recruitment team but do not make decisions on our behalf — every application is reviewed by a person before any outcome is determined. No offer or rejection is made solely on the basis of automated processing. For full details on how we use these tools and your rights in relation to them, please see our Applicant and Candidate Privacy Notice.

<p>The region's biggest creators go live from gaming setups, football pitches, launch events and the street, often with a day's notice. We need the person who builds the setup, keeps every stream live and proves what it delivered.</p><p><br></p><p><strong>Two non-negotiables:</strong> you use AI every single day, and you know exactly who 8FLAMEZ is before you apply. If either one is missing, this role is not for you.</p><p><br></p><p><strong>WHO ARE WE?</strong></p><p>For 4+ years, 8FLAMEZ has built the commercial engine behind the Middle East's most influential creators, with a roster that reaches 1B+ combined. Today we are the region's only creator-led venture group. We are due to launch 4 to 5 ventures this year across SaaS, consumer packaged goods (CPG) and a healthy beverage brand, with a new venture launching publicly every 1 to 2 months.</p><p><br></p><p>Three founders, one mandate: <strong>AboFlah</strong>, the region's biggest creator with 70M+ followers and two Guinness World Records; <strong>Saad Sarwar</strong>, a 2x exited founder; and <strong>Eyad Siyam</strong>, who leads content and creators.</p><p><br></p><p>Live is where our creators are at their biggest. AboFlah's 10-day charity livestream raised more than USD 10 million and set two Guinness World Records. Today he and Bilal Fadili, the leading MENA voice on Twitch, go live across gaming, football, events and IRL, with brand partners built into the biggest streams.</p><p><br></p><p><strong>WHAT YOU'LL DO</strong></p><ul><li>Own every live stream we run, from first brief to final report: gaming, IRL, events, charity streams, venture launches and sponsored activations.</li><li>Design, build and maintain our live setups in the studio and on the road: cameras, audio, lighting, encoders, scenes, overlays and backup connectivity, with the kit always ready to fly.</li><li>Run the show live as technical producer: switching, audio, graphics, sponsor moments and talkback with the creator. Fix problems before chat notices them.</li><li>Take IRL streams anywhere at short notice: backpack rigs, bonded cellular, mobile setups and a plan B for every venue and country.</li><li>Pick up the camera when the moment calls for it, on the stream and behind the scenes, and flag the moments worth clipping.</li><li>Deliver every sponsor segment exactly as contracted: overlays, reads, chat commands, giveaways and timings, with proof captured for each one.</li><li>Report on every stream: peak and average viewers, watch time, chat, sponsor delivery and clips, plus what we change next time.</li></ul><p><br></p><p><strong>GOT WHAT IT TAKES?</strong></p><p><em>You're borderline paranoid about dropped frames and dead air, and you live for the moment a stream peaks.</em></p><ul><li>You've produced live streams for creators, esports or live events, and can show VODs or clips of streams you ran yourself. Gaming and IRL, ideally both.</li><li>You know OBS, Streamlabs or vMix inside out, plus Twitch, YouTube and TikTok Live, encoders, bitrates, audio routing and bonded cellular for IRL.</li><li>You're highly capable behind a camera: on a tripod, on a gimbal or handheld on the move.</li><li>You use AI every day for run sheets, troubleshooting, captions, clipping and reporting.</li><li>You stay calm when something breaks live, and you fix it fast.</li><li>You're discreet. You'll be in the room with creators and their brand partners, and you know what stays off stream.</li><li>You're based in Dubai, with a valid passport and the freedom to travel worldwide at short notice. Fluent English is required and Arabic is a strong advantage.</li></ul><p><br></p><p><strong> WHAT WE OFFER</strong></p><ul><li>Competitive salary + benefits.</li><li>Work directly in AboFlah's world and alongside Bilal Fadili, on the biggest live moments in the region.</li><li>Ownership of live production across 8FLAMEZ from day one.</li><li>A role built to grow: into technical director, live content lead and main camera for every live experience we run.</li><li>Travel across the region and the world with the creators, covered by 8FLAMEZ.</li><li>Dubai, hybrid.</li></ul><p><br></p><p><strong>⚠️ BEFORE YOU APPLY</strong></p><p><strong>We hire ruthlessly.</strong> The standard is the absolute best, and it starts with knowing exactly who you are applying to. Spend real time on 8flamez.co: our creators, our work, our founders. If you can't explain what 8FLAMEZ does and why this role matters to it, don't apply yet. Your first interview opens with one question: <strong>what does 8FLAMEZ do?</strong> Know the answer.</p><p><br></p><p><strong> HOW TO APPLY</strong></p><p>Use Easy Apply with links to your streams in your CV, or apply directly at 8flamez.co/careers.</p><p><br></p><p>Send three live streams you produced, with a VOD or clip of each. For each one, tell us the setup, your role and how it performed. Tell us which AI tools you use every day. Then answer one question: <strong>you're 40 minutes into a sponsored IRL stream abroad and the connection drops. What do you do in the next 60 seconds?</strong></p><p><br></p><p><strong>Your streams are the application, so skip the cover letter.</strong></p>

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.<br><br>Capital·com is expanding, rebuilding, and rethinking the way the traditional broking industry operates. Product teams are highly focused on delivering an exceptional and unified platform to empower traders to make better financial decisions.<br><br>As a <strong>Senior Product Marketing Manager</strong>, you'll work alongside product teams — shaping how products are framed, narrated and ultimately adopted.<br><br><strong>Responsibilities:<br><br></strong><ul><li>Partner with product teams from early in the development process — contributing market insight, trader perspective, and positioning thinking before features are built, not after</li><li>Own end-to-end GTM for product launches — from positioning and messaging through to channel coordination and post-launch performance analysis</li><li>Build and maintain the messaging architecture for your product areas: what we say, to whom, in what order, and why</li><li>Work with marketing and local market teams to embed product as a pillar of brand — ensuring what we build and what we say reinforce the same story across every region and channel</li><li>Brief and review marketing copy, onboarding flows, in-app messaging, and enablement materials to keep the product story consistent across every touchpoint</li><li>Run competitive and market intelligence — synthesizing signals from client research, trading behavior data, and the broader market into actionable recommendations</li><li>Define success metrics for product adoption and report performance clearly<br><br><br></li></ul><strong>Requirements:<br><br></strong><ul><li>5+ years in product marketing, with at least 2 in a fintech, brokerage, or financial services product environment</li><li>Experience running GTM for multiple product launches, including scoping, briefing, cross-functional coordination, and measurement</li><li>Comfort working from first principles: you can start from a product spec and arrive at a positioning document without a template</li><li>Facility with data: you can pull your own analysis in Claude, Cursor or Amplitude, interpret it, and make a call</li><li>A working understanding of AI tools and how to apply them in a marketing workflow — to move faster, think more clearly, and produce better briefs, not to replace judgment</li><li>Experience working closely with creative teams — you understand what a strong brand identity requires, can brief against it precisely, and know when something is off<br><br><br></li></ul><strong>Nice to have:<br><br></strong><ul><li>Experience with CFD, derivatives, or retail investment products — you understand the regulatory sensitivity and the client mindset</li><li>Exposure to multi-jurisdiction marketing — what you can say in the UK, Cyprus, Australia, and the UAE are meaningfully different constraints<br><br><br></li></ul><strong>What you will get in return:<br><br></strong><ul><li> Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated</li><li> Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock</li><li> Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry</li><li> Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team</li><li> Comprehensive Health &amp; Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!</li><li> Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!</li><li> Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community<br><br><br></li></ul>Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.<br><br>Be a key player at the forefront of the digital assets movement, propelling your career to new heights!<br><br>Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.<br><br>Work alongside one of the most brilliant teams in the industry.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.<br><br>

( 21045 )<br><br>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.<br><br>Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.<br><br><strong>About The Role<br><br></strong>Produces a consistent and high-quality product in the assigned Place of Work and provide a courteous, professional, efficient and flexible service consistent with TMH Standards Policies &amp; Procedures in order to maximize guest satisfaction.<br><br>Key Duties and Responsibilities<br><br><ul><li> Maintains good employee relations and motivate colleagues.</li><li> Keeps the section clean and tidy.</li><li> Performs all duties and tasks in the assigned Place of Work to the standard set.</li><li> Ensures adherence to quality expectations and standards.</li><li> Follows all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</li><li> Ensures uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li> Recognizes good quality products and presentation.</li><li> Maintains high sanitation standard throughout the working station and to avoid cross contamination.</li><li> Knows and understands the F&amp;B and Food Production basic Policies and Procedures and ensure implementation and compliance of it.</li><li> Adapts and maintains all the Service Standards established for the F&amp;B and Food Production department.</li><li> Performs departmental cleaning duties in the assigned section / outlet as per the established cleaning schedule in coordination with the Stewarding Department</li><li> Assists the Chef de Partie &amp; Demi Chef in the production of the mise-en-place for the elaboration of all menus according to standard recipes.</li><li> Ensures that high quality production is achieved but keeping in mind the cost control.</li><li> Manages time effectively by meeting deadlines on time.</li><li> Assists the Chef de Partie and the Demi-Chef in the production and distribution of food items according to requirement.</li><li> Adheres to the health, hygiene and safety regulations in the kitchen in accordance to Dubai Municipality rules &amp; regulations in compliance with the HACCP policies and procedures, and is responsible to integrate them in the daily operation.</li><li> Reports for duty punctually always wearing the correct uniform and name tag.</li><li> Projects at all times a positive and motivated attitude and exercise self-control.</li><li> Always maintain a high standard of personal appearance and hygiene.</li><li> Ensure that the Place of Work and surrounding area is kept clean and organized at all times.</li><li> Maintains a good rapport and working relationship with staff in the Place of Work and all other departments.</li><li> Attends and contributes to all staff meetings Departmental and Hotel Training as scheduled and other related activities.</li><li> Undertakes all trainings provided by senior Chefs in good faith and diligence; as well as record such trainings for your own future reference and improvement.</li><li> Supports the Departmental Training Function in the Department assigned.</li><li> Responds to any changes in the Food &amp; Beverage Department function as dictated by the industry, company and hotel.</li><li> Always provides a courteous and professional service.</li><li> Ensures high standard of communication within his department and with other department of both hotels.</li><li> Participates in providing and receiving constructive criticism concerning the Department and the Hotel as a whole, in order to improve efficiency, productivity and guest service.<br><br></li></ul><strong>Experience &amp; Educational Requirements<br><br></strong><ul><li> Hospitality Qualification</li><li> Achieved Basic Food Hygiene Certificate</li><li> 1 year in similar position in a five star hotel</li><li> Computer literate in Microsoft Window applications an asset</li><li> Positive attitude</li><li> Good communication skills</li><li> Ability to work under pressure</li><li> Ability to work on own or in teams</li><li> Ability to take decisions</li><li> Ability to administer disciplinary action</li><li> Good product knowledge</li><li> Ability to produce check lists</li><li> HACCP control knowledge</li><li> Understanding Differences</li><li> Drive for Results Organized and disciplined, dedicated and loyal<br><br></li></ul><strong>Experience &amp; Educational Requirements<br><br></strong><ul><li> Hospitality Qualification</li><li> Achieved Basic Food Hygiene Certificate</li><li> 1 year in similar position in a five star hotel</li><li> Computer literate in Microsoft Window applications an asset</li><li> Positive attitude</li><li> Good communication skills</li><li> Ability to work under pressure</li><li> Ability to work on own or in teams</li><li> Ability to take decisions</li><li> Ability to administer disciplinary action</li><li> Good product knowledge</li><li> Ability to produce check lists</li><li> HACCP control knowledge</li><li> Understanding Differences</li><li> Drive for Results Organized and disciplined, dedicated and loyal</li></ul>

<strong>Description<br><br></strong>We are seeking an exceptional leader to drive AWS's Small and Medium Business (SMB) segment across the MENAT and SSA. This pivotal role will lead a high-performing team of Sellers to accelerate cloud adoption among SMB customers in one of AWS's most strategic markets. This Leader will be responsible for developing and executing go-to-market strategies, building partner ecosystems, and delivering revenue growth while fostering a culture of innovation and customer obsession. This role reports to the EMEA SMB Segment Leader and is a key member of the EMEA SMB Leadership Team.<br><br>As a senior sales manager and leader of SMB sales organization you'll be responsible for exceeding revenue objectives, key performance goals, and developing your team. You’ll lead, collaborate, and inspire a group of account managers while being responsible for revenue and market share growth with both new and existing AWS customers.<br><br>Key job responsibilities<br><br><strong>Strategic Leadership &amp; Execution<br><br></strong>Develop and execute comprehensive SMB growth strategies for the UKI market<br><br>Drive revenue growth and customer acquisition targets through data-driven decision making and innovative go-to-market approaches<br><br>Build and lead a high-performing team of CSRs and Field Sellers, fostering a culture of ownership, innovation, and customer obsession<br><br>Establish clear performance metrics and accountability frameworks to track team and business performance<br><br>Partner Ecosystem Development<br><br>Build and scale a partner-led SMB business model in alignment with EMEA's 2028 partner strategy<br><br>Develop strategic relationships with key partners, including ISVs, SIs, and resellers to expand market reach<br><br>Leverage AWS Partner Network to accelerate customer adoption and solution delivery<br><br>Customer Success &amp; Growth<br><br>Champion customer obsession by ensuring exceptional customer experiences throughout the cloud journey<br><br>Drive adoption of AWS services, with particular focus on emerging technologies including GenAI, data analytics, and migration solutions<br><br>Implement scalable customer engagement models that balance high-touch and digital-led approaches<br><br>Develop customer success metrics and ensure continuous improvement in customer satisfaction and retention<br><br>Team Development &amp; Culture<br><br>Recruit, develop, and retain top talent<br><br>Foster a culture of continuous learning, experimentation, and innovation<br><br>Provide coaching, mentorship, and career development opportunities for team members<br><br>Cross-Functional Collaboration<br><br>Partner closely with EMEA SMB Leadership Team peers to share best practices and drive segment-wide initiatives<br><br>Collaborate with Marketing, Partner, Product, and Solutions Architecture teams to optimize customer outcomes<br><br>Represent UKI SMB interests in regional and global forums, contributing to strategic planning and resource allocation<br><br>Drive alignment with broader AWS UKI leadership on segment priorities and initiatives<br><br>Market Intelligence &amp; Innovation<br><br>Maintain deep understanding of UKI market dynamics, competitive landscape, and customer needs<br><br>Identify emerging trends and opportunities in the SMB segment, particularly around AI, digital transformation, and industry-specific solutions<br><br>Drive innovation in sales plays, engagement models, and customer success programs<br><br>Leverage data and analytics to inform strategy and optimize business performance<br><br>Operational Excellence<br><br>Establish efficient operational processes and systems to support team productivity and customer engagement<br><br>Manage budget and resource allocation to maximize return on investment<br><br>Ensure compliance with AWS policies, procedures, and governance requirements<br><br>Drive continuous improvement in sales effectiveness, customer engagement, and operational efficiency<br><br><strong>Basic Qualifications<br><br></strong><ul><li> Bachelor's degree in science, technology, engineering, math, business or equivalent</li><li> Experience in a people management role, leading teams and growing organizations</li><li> Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)</li><li> Bachelor's degree in business, data science, public administration, finance, engineering, human resources, or related field, or MBA</li><li> Experience in technology-related business development, sales strategy, operations, or other sales-related fields</li><li> Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing business<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Master's degree in management, business administration, economics, engineering, marketing, or Bachelor's degree</li><li> 5+ years of business development, account management, product management, project management, financial analysis and/or marketing experience</li><li> Experience communicating complex concepts clearly and persuasively to different audiences</li><li> Experience designing and executing joint marketing plans with strategic alliance partners with global footprint</li><li> Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - AWS EMEA SARL (Abu Dhabi Branch)<br><br>Job ID: A10561331

<strong>About AlphaMind<br><br></strong>AlphaMind is a global lifestyle and hospitality entity born from a strategic partnership between ADMO Lifestyle Holding and Addmind Hospitality. Combining the expertise of two industry leaders, AlphaMind develops and operates world-class restaurants, lounge bars, beach clubs, nightlife destinations, and lifestyle concepts across the UAE, Europe, and beyond. Its portfolio includes iconic brands such as CLAP, KIRA, LITT, Bar du Port, Iris, and other award-winning hospitality experiences.<br><br>Driven by creativity, innovation, and exceptional guest experiences, AlphaMind continues to expand its footprint globally while maintaining the highest standards of operational excellence and hospitality. As the group grows, technology plays an increasingly important role in supporting its venues, teams, and operations. AlphaMind is committed to building reliable, practical, and innovative technology solutions that enable its fast-paced, multi-site environment to operate efficiently and scale effectively.<br><br>We are seeking an experienced, strategic, and hands-on IT Manager to lead the technology function across AlphaMind's growing portfolio. The ideal candidate will bring a strong background in enterprise IT leadership, digital transformation, and systems governance with the ability to translate complex technology needs into practical, scalable solutions across a multi-site hospitality environment.<br><br><strong>Position Type: Full-Time<br><br></strong><strong>Key Responsibilities<br><br></strong><strong>IT Strategy &amp; Digital Transformation<br><br></strong><ul><li>Develop and execute the group's IT strategy, aligning technology investments with business objectives across all venues and corporate functions.</li><li>Lead digital transformation initiatives including AI adoption, workflow automation, and process innovation to drive operational efficiency and competitive advantage.</li><li>Evaluate emerging technologies and identify practical opportunities to improve guest experience, operational performance, and business decision-making.</li><li>Design and implement IT governance frameworks, policies, data security protocols, and disaster recovery plans across the organisation.<br><br></li></ul><strong>Systems &amp; Infrastructure Leadership<br><br></strong><ul><li>Oversee the selection, deployment, and lifecycle management of enterprise systems including POS, reservation platforms, payroll, accounting, CCTV, Wi-Fi, and back-office software.</li><li>Manage system integrations across platforms — ensuring seamless data flow between operations, finance, HR, and reporting tools.</li><li>Build and maintain IT infrastructure for new venue openings, from pre-opening planning through go-live and ongoing support.</li><li>Administer platform operations including system upgrades, user access management, security controls, backup procedures, and data quality assurance.<br><br></li></ul><strong>Helpdesk &amp; Operational Support<br><br></strong><ul><li>Own the IT helpdesk function, defining service workflows, escalation paths, SLAs, and performance standards across all venues.</li><li>Act as the senior point of contact for technology issues across restaurants and hospitality venues, working closely with General Managers and Operations teams to resolve issues efficiently.</li><li>Provide training and hands-on support to venue staff and management on IT tools, systems, and best practices.<br><br></li></ul><strong>Vendor &amp; Stakeholder Management<br><br></strong><ul><li>Manage relationships with external vendors, software providers, and service partners — negotiating contracts and ensuring service levels are met.</li><li>Partner with Finance, Operations, Marketing, and HR to align technology initiatives with broader business priorities.</li><li>Produce management dashboards, KPI reports, and performance analyses to support executive decision-making and operational visibility.<br><br></li></ul><strong>Budget &amp; Governance<br><br></strong><ul><li>Own the IT budget, procurement, and hardware and software asset inventory across the group.</li><li>Establish structured asset management, classification standards, and lifecycle governance across all IT systems and equipment.</li><li>Drive continuous improvement initiatives to enhance reporting capabilities, system performance, and operational controls.<br><br></li></ul><strong>Qualifications And Experience<br><br></strong><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field.</li><li>Minimum 8 to 10 years of progressive IT experience, including at least 3 years in a senior IT management or digital transformation leadership role.</li><li>Proven experience leading enterprise IT implementations, system migrations, and digital transformation programmes across complex, multi-site environments.</li><li>Strong background in helpdesk operations, systems governance, vendor management, and IT infrastructure.</li><li>Experience with ERP, CRM, and business systems integration is highly valued.</li><li>Demonstrated interest in AI, automation, and emerging technology — with a track record of identifying and implementing practical digital solutions.</li><li>Solid understanding of IT governance, data security, SLA management, and KPI reporting frameworks.</li><li>Experience in hospitality, F&amp;B, retail, or service-industry IT is an advantage but not a requirement for the right profile.<br><br></li></ul><strong>Key Skills &amp; Attributes<br><br></strong><ul><li>Strategic thinker with the ability to translate business needs into technology solutions.</li><li>Highly organised with strong project management and stakeholder engagement skills.</li><li>Hands-on and solutions-oriented — comfortable operating at both a strategic and operational level.</li><li>Strong communicator, confident engaging with executive leadership and venue-level teams alike.</li><li>Adaptable, proactive, and driven by continuous improvement.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Opportunity to work with one of the region's leading hospitality and lifestyle groups.</li><li>Dynamic, collaborative, and multicultural work environment.</li><li>Exposure to high-profile clients, events, and venues across the UAE and beyond.</li><li>Career growth and professional development opportunities.<br><br></li></ul><strong>Join Us<br><br></strong>If you are a proactive, hands-on IT professional with a passion for technology, innovation, and hospitality, we would love to hear from you<br><br>Apply now and become part of the AlphaMind journey.

The Job in short<br><br>As a Customer Success Director at Backbase, you will be at the forefront of driving customer satisfaction and success across the Kingdom of Saudi Arabia. You will be responsible for ensuring that our customers derive maximum value from Backbase’s Engagement Banking Platform. This role involves frequent travel across the region and requires a strong ability to build and maintain relationships with key stakeholders at all levels, from C-suite decision-makers to programme leaders.<br><br>Your mission is to foster product adoption and license consumption, enhance customer satisfaction, and contribute to Net ARR Growth by ensuring that our customers successfully leverage Backbase's solutions to achieve their business goals.<br><br>Meet the Job<br><br><ul><li>Customer Relationship Management:<br><br><br></li></ul>Develop and nurture strong, long-lasting relationships with key customers across your region.<br><br>Regularly engage with senior stakeholders to understand their evolving needs and expectations throughout the software development lifecycle, positioning yourself as a trusted advisor and valuable resource.<br><br>Facilitate complex discussions that involve multiple stakeholders, helping to align their goals with Backbase's solutions and unblocking any adoption and license consumption challenges.<br><br><ul><li>Value Maximization:<br><br><br></li></ul>Collaborate with customers to identify opportunities to maximize the value they derive from Backbase products.<br><br>Work with Backbase Customer Advisory to localize business cases. Provide strategic guidance and best practices to ensure business cases align to the region and bank specific goals, ensuring customers are fully utilizing the range of product capabilities available to them.<br><br>Proactively identify and address potential challenges, working towards solutions that align with the customer’s business objectives.<br><br>Develop joint success plans with senior stakeholders, with clear objectives that are aligned with their strategic goals.<br><br>Actively work with the customer on roadmap planning to track and ensure the realization of the business case throughout the programme lifecycle.<br><br><ul><li>Advocacy Building:<br><br><br></li></ul>Identify and cultivate customer advocates who are willing to share their success stories and experiences with Backbase solutions.<br><br>Collaborate with marketing teams to create case studies, testimonials, and other materials that showcase customer success.<br><br><ul><li>Feedback Collection and Product Improvement:<br><br><br></li></ul>Gather and analyze product utilization, and end user feedback on product experiences, providing actionable insights to R&amp;D and steward the Request for Feature (RFF) process as a joint responsibility with the Services team.<br><br>Act as a bridge between customers and Backbase’s product development organization. Work with the Backbase UX Research team, ensuring that customer needs and suggestions are considered in future product enhancements.<br><br><ul><li>Account Management:<br><br><br></li></ul>Proactively manage renewals by aligning customer success plans and business cases with value realization, ensuring continued customer satisfaction and retention.<br><br>In collaboration with Sales, identify opportunities for account growth by understanding the banks’ business dynamics and leveraging them to expand ARR.<br><br><strong>How About You<br><br></strong><ul><li>Education: Bachelor’s degree in Technology, Business, or a related field.</li><li>Experience: 10+ years of experience in a customer-facing role, including consulting, customer support, delivery or account management in KSA, with a focus on customer success in the technology or software industry.</li><li>Technical Acumen: Previous experience in roles requiring technical understanding, particularly in customer success management within a software company.</li><li>Language Proficiency: Fluent in Arabic, with strong written and verbal communication skills. Proficiency in English is also required.</li><li>Customer-Centric Mindset: Passionate about delivering success for customers, with a deep commitment to understanding customer needs and delivering solutions that exceed their expectations.</li><li>Results-Driven: Strong focus on customer satisfaction, with the ability to analyze data and provide actionable insights and maintain dashboards that drive product adoption and customer success.</li><li>Relationship Builder: Exceptional communication, presentation, and interpersonal skills, with the ability to challenge, negotiate, influence, and persuade stakeholders.</li><li>Autonomous and Cross-Functional: Ability to work independently, take ownership of customer success initiatives, and drive results, while collaborating across teams with Sales, R&amp;D and Services colleagues, as well as Backbase’s partner network.</li><li>Organizational Skills: Capable of prioritizing tasks, multitasking, and demonstrating adaptability in a dynamic environment.</li><li>Commercial and Functional Acumen: Understand the unique cultural and digital trends in the customer’s market and speak to business drivers, with a strong focus on maximizing value for customers. Experience in banking or other Financial Services is a plus.</li><li>Frequent Traveler: Willingness to travel frequently across the region to engage with banks and ensure their success with Backbase.<br><br><br></li></ul>This role offers a unique opportunity to make a significant impact on Backbase’s customer success, helping our customers achieve their strategic goals while driving growth and adoption of our engagement banking platform and other solutions.

<p>We are looking for an experienced and hands-on Talent Acquisition Lead & HR Manager who will lead recruitment while also managing the overall HR function for the Distribution side of TLM Group.</p><p><strong>The role will have two key areas of responsibility:</strong> driving end-to-end recruitment across the organization and acting as the HR point of contact for employees and managers within TLM Distribution.</p><p>The position requires someone who is equally comfortable with headhunting and closing critical positions as well as managing employee relations, performance discussions, probation reviews, employee engagement and day-to-day HR matters.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Talent Acquisition</strong></p><ul><li><p>Lead end-to-end recruitment for TLM Distribution across Sales, Product Management, Presales, Finance, Marketing, IT, Operations and other corporate/support functions.</p></li><li><p>Partner with management and department heads to understand manpower requirements, budgets, role expectations and hiring priorities.</p></li><li><p>Manage the complete recruitment lifecycle including JD preparation, sourcing, screening, interviews, assessments, offer negotiations, reference checks and joining.</p></li><li><p>Actively headhunt candidates through LinkedIn, job portals, competitor mapping, referrals and professional networks.</p></li><li><p>Build pipelines for critical, recurring and difficult-to-fill positions.</p></li><li><p>Personally manage recruitment for senior, niche and business-critical positions.</p></li><li><p>Conduct structured HR interviews and evaluate candidates on competency, stability, motivation, compensation expectations and organizational fit.</p></li><li><p>Maintain strong engagement with selected candidates until their Date of Joining to minimize offer dropouts.</p></li><li><p>Track recruitment metrics including vacancy ageing, TAT, source effectiveness, offer acceptance and joining ratios.</p></li><li><p>Improve recruitment processes and reduce dependency on external recruitment agencies wherever possible.</p><br></li></ul><p><strong>HR Management – TLM Distribution</strong></p><ul><li><p>Act as the primary HR point of contact for employees and managers across the Distribution business.</p></li><li><p>Partner with department heads on people-related matters and provide appropriate HR guidance and support.</p></li><li><p>Manage employee relations matters including workplace concerns, grievances, behavioural issues and performance-related discussions.</p></li><li><p>Support managers in handling underperformance, performance improvement plans, disciplinary matters and other sensitive employee situations.</p></li><li><p>Ensure employee concerns are addressed professionally, confidentially and within appropriate timelines.</p></li><li><p>Support management in maintaining a professional, accountable and performance-driven work culture.</p><br></li></ul><p><strong>Performance & Probation Management</strong></p><ul><li><p>Own and track probation reviews to ensure evaluations are completed within defined timelines.</p></li><li><p>Coordinate with reporting managers for structured probation feedback, confirmation, extension or other required actions.</p></li><li><p>Support the performance management cycle and ensure employees have clearly defined KPIs and expectations.</p></li><li><p>Follow up with managers on performance concerns and ensure appropriate documentation and action plans are maintained.</p></li><li><p>Support annual performance reviews, employee development discussions and succession/talent planning where applicable.</p></li></ul><br><p><strong>Employee Lifecycle Management</strong></p><ul><li><p>Coordinate smooth onboarding and induction of new employees in collaboration with relevant departments.</p></li><li><p>Conduct regular check-ins with new joiners during their initial employment period.</p></li><li><p>Manage employee movements, promotions, transfers, salary revisions and other employee lifecycle changes in coordination with management.</p></li><li><p>Conduct exit discussions/interviews and identify recurring reasons for attrition.</p></li><li><p>Ensure proper handover, clearance and HR documentation during employee separation.</p></li><li><p>Work closely with the HR Operations/PRO team wherever administrative, visa or system-related support is required.</p><br></li></ul><p><strong>Employee Engagement & Culture</strong></p><ul><li><p>Build strong relationships with employees and maintain regular interaction across departments.</p></li><li><p>Identify employee engagement concerns and recommend practical initiatives to improve communication, collaboration and retention.</p></li><li><p>Support internal communication, employee recognition and engagement initiatives.</p></li><li><p>Work closely with management to strengthen accountability, ownership and overall organizational culture.</p><br></li></ul><p><strong>HR Governance & Reporting</strong></p><ul><li><p>Ensure HR practices within TLM Distribution are aligned with company policies and applicable UAE employment requirements.</p></li><li><p>Maintain accurate HR documentation and ensure employee records and HRMS information are updated appropriately.</p></li><li><p>Prepare regular recruitment and HR reports for management.</p></li><li><p>Track key people metrics including hiring status, probation, attrition, performance concerns and employee movements.</p></li><li><p>Identify gaps in existing HR processes and recommend improvements, standardization and automation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s or Master’s degree in Human Resources, Business Administration or a related field.</p></li><li><p>6–10 years of progressive HR experience, with strong hands-on experience in Talent Acquisition.</p></li><li><p>UAE HR and recruitment experience is strongly preferred.</p></li><li><p>Experience working within Distribution, Trading, ICT/Technology, FMCG or other fast-paced B2B organizations would be advantageous.</p></li><li><p>Strong expertise in LinkedIn sourcing, headhunting, Boolean search, job portals and competitor mapping.</p></li><li><p>Experience managing employee relations, performance management and probation processes.</p></li><li><p>Strong understanding of the complete employee lifecycle.</p></li><li><p>Ability to confidently partner with senior management and department heads.</p></li><li><p>Strong communication, negotiation and conflict-resolution skills.</p></li><li><p>High level of maturity and confidentiality when dealing with sensitive employee matters.</p></li><li><p>Data-driven, organized and comfortable managing multiple priorities simultaneously.</p></li><li><p>Should be a hands-on HR professional who is comfortable executing independently rather than only managing or delegating.</p></li></ul>

AIG<br><br><br><ul><li> Job Purpose<br><br></li></ul>Driving NPW, bottom-line growth and profitability to Financial Institutions portfolio through underwriting excellence. Underwriting authority granted will be in line with large value and high complexity. The position also requires tangible business development, Broker relationship management, thought leadership, product development and strategy and underwriting training to more junior team members.<br><br><br><ul><li> Job Accountabilities <br><br></li></ul>Technical Underwriting<br><br><br><ul><li>Underwrite business within underwriting authority through a rigorous risk assessment process which includes consideration of loss control, claims history and all other appropriate risk management factors.</li><li>Risk logging, worksheets and rater tool application.</li><li>Provide technical underwriting guidance to junior underwriters as per EMEA Financial Institutions strategy, guidelines &amp; rules.</li><li>Ensure adherence with all underwriting guidelines, ART and referrals.</li><li>Perform and interpret financial analysis of Financial Institutions companies and their on-going performance.<br><br></li></ul>Portfolio Management<br><br><br><ul><li>Represent the GCCNA cluster in the EMEA FI Committee as the FI GCCNA Leader.</li><li>Manage the Financial Institutions portfolio across GCCNA to achieve and/or maintain profitable and sustainable growth, constantly assessing overall performance of the portfolio and making recommendations for adjustments to the FL Profit Centre Manager &amp; FI EMEA Leader as needed.</li><li>Work closely with FI EMEA Leader on any adjustment to FI strategy, guidelines &amp; product development initiatives.</li><li>Provide accurate estimates and reports as required.</li><li>Cooperate with Sales &amp; Marketing for the Development of market relationships leading to an increased level of new business and high retention ratios.</li><li>Assist with the refinement of product offering for certain client segments.<br><br></li></ul>Business Development and Retention<br><br><br><ul><li>Keep abreast of market changes and trends.</li><li>Proactively engage with distribution to provide technical support for Branch business development initiatives.</li><li>Seek opportunities to improve synergies and participate in cross-sell initiatives with other Profit Centres.</li><li>Develop and maintain strong personal and professional relationships with Clients and Brokers across GCCNA.</li><li>Represent AIG in a general and Financial Lines capacity where appropriate across GCCNA.<br><br></li></ul>Business Operations<br><br><br><ul><li>Adhere to internal SLA’s to ensure operational efficiency and achievement of agreed customer service standards.<br><br></li></ul>Audit and Compliance<br><br><br><ul><li>Ensure adherence to audit requirements across FI GCCNA portfolio.</li><li>Ensure adherence to regulatory and compliance requirements across FI GCCNA portfolio.<br><br></li></ul>Expense Control<br><br><br><ul><li>Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes.<br><br></li></ul>At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.<br><br><strong>Enjoy Benefits That Take Care Of What Matters<br><br></strong>At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.<br><br><strong>Reimagining insurance to make a bigger difference to the world<br><br></strong>American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.<br><br><strong>Welcome to a culture of inclusion<br><br></strong>We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.<br><br><em>AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.<br><br></em>AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.<br><br><strong>Functional Area<br><br></strong>UW - Underwriting<br><br>AIG MEA Limited

<strong>INSPIRE | EXHILARATE | DELIGHT<br><br></strong>At Chalhoub Group, we don't just build partnerships—we build relationships that enable business. As the region's leading luxury retailer, our success depends on strong collaboration with government entities, strategic partners, and stakeholders who help shape the future of our business.<br><br>We are looking for a Partnerships Associate to join our Partnerships team. This role is ideal for a proactive Emirati professional who enjoys building relationships, representing the Group, and supporting business operations through effective stakeholder engagement. Reporting directly to the Managing Director of the UAE, you will work across government and semi-government entities, helping facilitate approvals, strengthen strategic relationships, and ensure business continuity across the UAE.<br><br>This is a dynamic, field-based opportunity offering direct exposure to senior leadership, government relations, and cross-functional collaboration.<br><br><strong>What You'll Be Doing<br><br></strong>As a Partnerships Associate, you'll play an important role in strengthening Chalhoub Group's relationships with government and external stakeholders while supporting business operations across the Group.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Build and maintain trusted relationships with government, semi-government, and strategic external stakeholders.</li><li>Coordinate with entities such as municipalities, economic departments, tourism authorities, ministries, embassies, free zones, and other regulatory bodies.</li><li>Work closely with the Government Relations team to support business requirements and operational needs.</li><li>Facilitate permits, approvals, licenses, meetings, and official documentation where required.</li><li>Support the successful execution of business initiatives by coordinating with internal and external stakeholders.</li><li>Act as a key liaison between business leaders, brands, and external entities.</li><li>Attend meetings, networking events, business forums, and stakeholder engagements representing Chalhoub Group.</li><li>Support initiatives that strengthen partnerships and create opportunities for long-term business growth.</li><li>Ensure timely follow-up and coordination on operational matters requiring external stakeholder involvement.</li><li>Contribute to projects that enhance collaboration between Chalhoub Group and strategic partners across the UAE.<br><br></li></ul><strong>Who You'll Work With<br><br></strong><ul><li>Internal Stakeholders</li><li>Group Leadership</li><li>Government Relations</li><li>Commercial Teams</li><li>Brand Teams</li><li>Retail Operations</li><li>Business Support Functions</li><li>External Stakeholders</li><li>Government and Semi-Government Entities</li><li>Dubai Police and UAE Police Authorities</li><li>Municipalities</li><li>Economic Development Departments</li><li>Tourism Authorities</li><li>Ministry of Economy and Foreign Trade</li><li>Embassies</li><li>JAFZA and Port Authorities</li><li>Strategic Business Partners<br><br></li></ul><strong>What You'll Need To Succeed<br><br></strong>We're looking for someone who is passionate about representing Chalhoub Group with professionalism and integrity.<br><br><strong>Qualifications<br><br></strong><ul><li>UAE National (Family Book)</li><li>Bachelor's degree in Business Administration, International Relations, Public Administration, Communications, Political Science, or a related field.</li><li>Fresh graduates or candidates with up to two years of experience are encouraged to apply.<br><br></li></ul><strong>Skills &amp; Attributes<br><br></strong><ul><li>Fluent in Arabic (spoken, written, and reading).</li><li>Strong professional communication skills in English.</li><li>Excellent interpersonal and relationship-building skills.</li><li>High level of professionalism, discretion, and emotional intelligence.</li><li>Comfortable engaging with senior leaders and external stakeholders.</li><li>Well-organized with excellent follow-through and attention to detail.</li><li>Adaptable and able to manage multiple priorities in a fast-paced environment.</li><li>Interest in government relations, partnerships, public affairs, or stakeholder engagement.<br><br></li></ul>Previous exposure to customer-facing roles, stakeholder management, retail, partnerships, or government relations is considered an advantage.<br><br>For male candidates, completion of UAE National Service is preferred.<br><br><strong>Working Style<br><br></strong>This is a fully office and field-based role requiring regular travel across Dubai and Abu Dhabi.<br><br><strong>The Successful Candidate Should Be Comfortable<br><br></strong><ul><li>Visiting government entities, malls, business partners, and external meetings.</li><li>Working across multiple locations depending on business priorities.</li><li>Starting early when coordinating with government entities.</li><li>Being highly visible and responsive throughout the working day.<br><br></li></ul><strong>Why Join Chalhoub Group?<br><br></strong>This is a unique opportunity to build a career at the intersection of business, government relations, and strategic partnerships.<br><br><strong>As a Partnerships Associate, You Will<br><br></strong><ul><li>Work closely with senior leaders across Chalhoub Group.</li><li>Build meaningful relationships with key government and strategic entities.</li><li>Gain exposure to how one of the region's largest luxury retailers operates behind the scenes.</li><li>Develop expertise in stakeholder management, business enablement, and public sector collaboration.</li><li>Build a strong foundation for a long-term career within Partnerships, Government Relations, Corporate Affairs, or Commercial Leadership.<br><br></li></ul><strong>What Success Looks Like<br><br></strong>During your first year, you'll be expected to:<br><br><ul><li>Build strong relationships with key government and external stakeholders.</li><li>Understand the needs of different business functions across the Group.</li><li>Independently coordinate permits, approvals, and stakeholder requests.</li><li>Become a trusted partner to internal teams and external entities.</li><li>Demonstrate professionalism, reliability, and sound judgment in every interaction.</li><li>Represent Chalhoub Group with confidence, integrity, and excellence.<br><br></li></ul>This role is ideal for someone who enjoys connecting people, solving operational challenges, and creating partnerships that enable business success.

<strong>About ENBD<br><br></strong><strong> JOB DESCRIPTION <br><br></strong>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.<br><br><strong>Job Overview:<br><br></strong>As a <strong>Director Priority Banking - Signature </strong>at Emirates NBD, your role is to manage “Key Customer” relationships across the elite banking base of Priority Banking (PRB). This is the crème-de-la-crème of the PRB base, and essential to manage these Signature clients’ relationships and ensure a smooth customer experience through close coordination with the Customer Service teams.<strong> Russian Language is a must.<br><br></strong><strong>There’s never been a better time to join Emirates NBD. <br><br></strong>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.<br><br><strong>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. <br><br></strong><strong>Responsibilities</strong><strong>Performance Measures:</strong><strong>Performance Measures:</strong><strong>Performance Measures:</strong><strong>Performance Measures:<br><br></strong><ul><li> Priority segment growth through tailored proposition development</li><li>Shape and refine the Priority Banking value proposition to address evolving client needs and market trends. </li><li>Collaborate with product, digital, and analytics teams to introduce segment-specific offerings that enhance client acquisition and retention. </li><li>Evaluate competitive positioning and customer feedback to identify gaps and opportunities for proposition enhancement. </li><li>Champion the adoption of digital tools and channels to deliver seamless, differentiated experiences for priority clients. </li><li>Uptake and penetration of new or enhanced segment propositions among target clients</li><li>Distinctiveness of the Priority Banking offering versus key competitors</li><li>Positive shifts in client satisfaction and Net Promoter Scores within the segment</li><li> Risk mitigation and compliance assurance for priority client portfolios</li><li>Embed robust KYC, AML, and conduct risk controls within all unit activities, ensuring adherence to regulatory and internal standards. </li><li>Partner with Compliance and Risk teams to proactively identify emerging risks and implement mitigating actions. </li><li>Review and challenge exception reports, escalations, and audit findings to drive continuous improvement in risk management. </li><li>Foster a culture of compliance awareness and ethical conduct across the team, reinforcing accountability at all levels. </li><li>Absence of material regulatory breaches or audit findings in the priority segment</li><li>Effectiveness of risk controls as evidenced by internal monitoring outcomes</li><li>Demonstrated improvements in staff conduct and compliance behaviours</li><li> Operational excellence and process optimisation in priority banking delivery</li><li>Lead the review and streamlining of end-to-end processes to improve efficiency, reduce error rates, and enhance client experience. </li><li>Leverage data analytics to identify operational bottlenecks and prioritise process improvement initiatives. </li><li>Coordinate with IT and Operations to ensure system enhancements align with front-line needs and regulatory requirements. </li><li>Monitor service delivery metrics and escalate systemic issues for timely resolution and sustainable improvement. </li><li>Reduction in process friction points and operational errors impacting priority clients</li><li>Sustained improvements in service delivery metrics and turnaround times</li><li>Stakeholder feedback on the effectiveness of process enhancements</li><li> Capability uplift and engagement of the priority banking team</li><li>Define and implement targeted learning and development plans to build specialist expertise in the priority segment. </li><li>Mentor and coach team members to foster a high-performance, client-centric culture. </li><li>Assess skill gaps and succession risks, recommending interventions to address future talent needs. </li><li>Promote digital fluency and adoption of new tools to future-proof the team's capabilities. </li><li>Demonstrable uplift in team capability and segment-specific knowledge</li><li>Engagement scores and retention of high-potential staff within the unit</li><li>Readiness of the team to deliver on digital and client experience objectives<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor's degree in Business, Finance, or related field (Master's preferred)</li><li>Relevant banking certifications (e.g., IBF Advanced, Chartered Banker, or equivalent)</li><li>Ongoing professional development in digital banking, risk management, or customer experience</li></ul>