Shipping representative Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Black &amp; Grey HR is seeking a Crewing Officer – Offshore &amp; Marine to join our client's marine operations team based in Abu Dhabi, UAE. This is a permanent office-based role with occasional visits to ports and vessels to support crew embarkation and offshore mobilization activities.<br></p><br><p>You will be responsible for coordinating crewing operations for offshore survey, diving, and subsea personnel, ensuring timely mobilization, certification compliance, travel arrangements, and workforce readiness across active and upcoming offshore campaigns. Working closely with the Crewing Team Leader, project teams, vessel owners, logistics providers, and offshore personnel, you will ensure crew deployment is executed efficiently and in compliance with statutory, client, and company requirements.<br></p><br><span>Key Responsibilities:</span><br>- Coordinate the mobilization and demobilization of offshore survey, diving, subsea, and marine personnel, ensuring crew are deployed in accordance with project schedules and operational requirements.<br><br>- Monitor crew certification validity, including STCW, IMCA, ADNOC, offshore medicals, visas, passports, and client-specific approvals, ensuring all personnel remain fully compliant before deployment.<br><br>- Prepare, verify, and submit crew documentation required for flag state, port state, immigration, client approvals, and vessel onboarding processes.<br><br>- Arrange crew travel, accommodation, airport transfers, and port transportation in coordination with logistics providers to ensure seamless crew changes and project mobilizations.<br><br>- Maintain accurate crew records within the crewing management system, updating qualifications, certifications, rotations, availability, contact details, and employment records.<br><br>- Monitor crew rotation schedules, identifying upcoming manning requirements, certificate expiries, approval delays, and resource gaps while escalating issues to the Crewing Team Leader.<br><br>- Liaise with vessel owners' crewing departments and third-party vessel operators to coordinate crew changes, approval status, and manning requirements for chartered and externally managed vessels supporting marine operations.<br><br>- Track third-party vessel crew certification, competency, and client approval status, proactively identifying risks that could impact vessel readiness or project schedules.<br><br>- Prepare crew lists, manning documentation, flag state crew agreements, and supporting records required for vessel mobilizations and offshore campaigns.<br><br>- Support the onboarding of new offshore personnel by verifying qualifications, certifications, medical fitness, and compliance requirements prior to their first offshore assignment.<br><br>- Assist with crewing reports, manpower forecasts, rotation planning, and continuous improvement initiatives to enhance operational efficiency and workforce readiness.<br><br><span>Requirements<span>-&nbsp;Diploma or Bachelor's Degree in Maritime Studies, Human Resources, Business Administration, or a related discipline.<br></span><br><span>- 3–6 years</span><span> of experience in </span><span>marine, offshore, or oil &amp; gas crewing coordination</span><span>.<br></span><br><span>- Strong understanding of offshore crew mobilization, certification management, travel coordination, and personnel logistics.<br></span><br><span>- Working knowledge of </span><span>STCW requirements, MLC 2006</span><span>, offshore crewing practices, and client compliance requirements.<br></span><br><span>- Experience coordinating with vessel owners, manning agencies, offshore personnel, logistics providers, and immigration authorities.<br></span><br><span>- Strong organisational skills with the ability to manage multiple crew rotations, project schedules, and certification deadlines simultaneously.<br>- Excellent communication, coordination, and stakeholder management skills.<br>- Experience using crewing management systems such as </span><span>CrewLogix, FrontLine</span><span>, or equivalent is preferred.<br>- Proficiency in Microsoft Office and personnel management systems.<br></span><br><span>Certifications (Please attach below certificates)<br></span><span>- Working knowledge of </span><span>MLC 2006</span><span> requirements.<br></span><br><span>- Familiarity with </span><span>ADNOC crewing approval</span><span> processes is highly advantageous.<br>- Valid </span><span>UAE Driving Licence</span><span>.<br>- Experience with offshore crewing management systems (CrewLogix, FrontLine, or equivalent) is preferred.<br></span><br></span><br><span>Benefits- Attractive Salary + Benefits<br><br>- Permanent employment with a leading offshore and marine engineering organization<br><br>- Opportunity to support major offshore survey, diving, subsea, and marine projects across the UAE and the wider region<br><br>- Exposure to end-to-end offshore crewing operations, including crew mobilization, certification management, vessel coordination, and personnel logistics<br><br>- Opportunity to develop expertise in offshore workforce planning, marine compliance, and crewing management within a dynamic project environment<br><br>- Long-term career growth and progression within a stable organization supporting complex offshore and subsea operations<br><br><span>HOW TO APPLY</span><br><span>- Submit your CV along with copies of your relevant certifications.&nbsp;</span><br><br></span><p><span>Shortlisted candidates will be contacted within 5 working days of application.</span><br></p><br><span>BG Marine | Black &amp; Grey HR</span><br><br><span>The Offshore &amp; Subsea Specialist Desk</span><br><br>Fast. Precise. Confidential. Human.<br><br><br> </div>

JD - Integration architect from utility domain background<br>Key Responsibilities 1) Integration Architecture & Design Define the target integration architecture across HES, Energy IP MDMS, SAP PO, SAP HANA, GIS and other enterprise systems (billing/CRM/DWH as applicable). Select and standardize integration patterns: API-led, event/message-based, batch, file-based, near-real-time streaming, and hybrid models. Define canonical data model and transformation strategy (meter events, interval reads, alarms, device lifecycle, network topology references). Define interface contracts: message schemas, API specifications, payload validation rules, versioning, backward compatibility. Ensure end-to-end traceability: business requirement → interface design → test cases → operational monitoring.2) Interface Governance Architect and govern integrations implemented via mappings, adapters, routing, error-handling, retries). Define integration standards for:SOAP/REST, IDoc, RFC, JMS, SFTP, ODBC/JDBC (as applicable) Establish reusable components (common mappings, error-handling frameworks, logging standards, correlation IDs).3) Data Flow Design (HES ↔ MDMS ↔ SAP ↔ GIS) Design and validate end-to-end flows for:Interval and register reads (bulk + incremental) Events/alarms (tamper, outages, power quality) Device lifecycle (install, replace, remove, firmware/config) Commands (connect/disconnect, on-demand reads, parameter updates) Master data alignment (premise/customer/meter-to-premise mapping) GIS topology and asset references (feeder/transformer connectivity, spatial attributes)4) Non-Functional Requirements (NFR) Ownership Define and ensure compliance with NFRs:Performance (throughput, latency, peak handling) Scalability (horizontal scaling, partitioning, batching strategy) Availability/DR (HA design, RPO/RTO, failover behaviors) Security (encryption, certs, OAuth/SAML as applicable, key rotation) Observability (monitoring, alerting, audit logs, integration KPIs) Define capacity sizing inputs for integration layer: message volume/day, peak reads, file sizes, concurrent interfaces.6) Delivery Support, Testing, Cutover & Hypercare Lead integration workshops with business/IT/vendors to finalize interface requirements and sequencing. Own the integration test strategy:SIT, end-to-end testing, performance testing, failover testing Test data preparation and reconciliation approach Support cutover planning, data migration and synchronization, rollback strategy. Provide L3 support guidance during hypercare for interface failures and performance issues.<br>Required Skills & Qualifications Must-Have (Technical)12+ years in integration architecture across enterprise platforms. Strong experience in AMI/MDMS integrations (Energy IP preferred) or similar high-volume telemetry/data platforms. Strong hands-on architecture knowledge of:interface design, mapping, adapters, monitoring/error handling)integration patterns (data replication, interfaces, data services) API design (REST/SOAP), message-based integration (JMS/Kafka-like concepts) Data formats: XML, JSON, CSV, schema governance and versioning Experience in high-volume ingestion and processing:Batch tuning, incremental loads, partitioning, compression strategies Handling late/missing reads and estimation flags Integration security knowledge:TLS/m TLS, certificates, OAuth2/token-based auth (where applicable), secure service accounts Must-Have (Architecture & Delivery) Proven ability to define integration standards, canonical models, and enforce governance. Strong knowledge of NFR engineering: performance, DR, monitoring, resiliency patterns. Experience leading cross-functional workshops and producing architecture artifacts. Education & Certifications Bachelor’s degree in Engineering/Computer Science (Master’s preferred). Preferred certifications:TOGAF (or equivalent architecture certification) SAP PO/Integration certifications Cloud/Integration certifications (if relevant)

INSPIRE | EXHILARATE | DELIGHT<br><br>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.<br><br>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.<br><br>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.<br><br>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.<br><br>What You'll Be Doing<br><br>At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.<br><br>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive e NPS through people experience initiatives and culture Ensure adherence to VM guidelines and Standard operating procedures (SOPs) Ensure click and collect are conducted within SLAs (Service-level agreement) Ensure customer data is properly captured in adherence to marketing team requirements Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. Support with in-store marketing events and activations Keep abreast of all brand social media activities and campaigns Drive sell-throughs within the store Support in-store CX initiatives Provide input to what’s working well/what’s not working well within the store <br><br>What You'll Need To Succeed<br><br>Strong English communication skills<br><br>What We Can Offer You<br><br>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br>We Invite All Applicants to Apply<br><br>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.<br><br>The Team<br><br>The Business Development team is the backbone of Deliveroo, tasked with signing up the best restaurants in the UAE to work with us. As a Business Development Manager, you’ll be responsible for signing up and helping to onboard the city’s best restaurants and chains.<br><br>You'll be reporting to the Team Lead of your respective city.<br><br>What You’ll Be Doing<br><br>Here’s what your day-to-day might look like:<br><br>Restaurant acquisition: You'll be prospecting, pitching, and closing new restaurants in your territory. This is mostly an inside (telesales) sales opportunity. Oversee your pipeline: Take control of your own pipeline and use your organisational skills to manage your portfolio of leads and ensure strong conversion rates. Oversee the partner onboarding process to ensure it is as quick, efficient, and seamless as possible Ensure partner success within the first weeks from signing Commercial Projects: Assist our wider commercial team with ad-hoc projects like field pitch days, restaurant marketing roll-outs, and cross-functional projects.<br><br>KPIs<br><br>Number of partners signed each month from the target list Performance of partners signed (first 3 months)<br><br>What You’ll Need To Thrive<br><br>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:<br><br>BSc/BA in business or a related field Minimum of 2 years of sales experience Knowledge of the restaurant landscape in the UAEDemonstrable sales track record with experience in prospecting, pitching, and closing deals Experienced negotiator and able to structure win-win deals for partners and for Deliveroo Commercially knowledgeable person who understands the economics of delivery - for restaurant partners and Deliveroo Be able to maturely demonstrate product and industry knowledge to clients Take ownership and work towards demanding targets A fantastic communicator with a "get it done" mindset, well organised and efficient Fluency in English; Hindi or Arabic is a plus<br><br>Why Join Us?<br><br>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.<br><br>We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To<br><br>???? Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.<br><br>????See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership<br><br>environment.<br><br>????Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.<br><br>????A culture built for builders High standards, collaboration, flexible working and continuous learning.<br><br>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.<br><br>Our Global Structure<br><br>Deliveroo is now part of Door Dash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across Door Dash and Wolt. Together, we’re unlocking new possibilities as one global team.<br><br>Diversity, Equity and Inclusion<br><br>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.<br><br>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.<br><br>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.<br><br>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

INSPIRE | EXHILARATE | DELIGHT<br><br>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.<br><br>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.<br><br>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.<br><br>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.<br><br>What You'll Be Doing<br><br>At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.<br><br>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive e NPS through people experience initiatives and culture Ensure adherence to VM guidelines and Standard operating procedures (SOPs) Ensure click and collect are conducted within SLAs (Service-level agreement) Ensure customer data is properly captured in adherence to marketing team requirements Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. Support with in-store marketing events and activations Keep abreast of all brand social media activities and campaigns Drive sell-throughs within the store Support in-store CX initiatives Provide input to what’s working well/what’s not working well within the store <br><br>What You'll Need To Succeed<br><br>Strong English communication skills Strong Arabic or Russian communication skills Experience in luxury retail + CRM experience<br><br>What We Can Offer You<br><br>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br>We Invite All Applicants to Apply<br><br>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?&nbsp;</strong></p><br><ul><li><p>Assume the responsibility of receiving sorting incoming bookings with attention to detail</p><br></li><li><p>Ensuring partner &amp; supplier information is accurate and complete &amp; requesting any missing information</p><br></li><li><p>Tracking and matching of booking orders to relevant media activations&nbsp;</p><br></li><li><p>Maintain, update and manage all documentation of media bookings&nbsp;</p><br></li><li><p>Monitor and resolve financial discrepancies between spend and investment of advertising activations</p><br></li><li><p>Follow up on creation of invoices on a timely and recurring basis with finance teams</p><br></li><li><p>Create and issue insertion orders matched to bookings&nbsp;</p><br></li><li><p>Share insertion orders with relevant team members to implement campaigns&nbsp;</p><br></li><li><p>Collecting invoices after creation from finance teams and sharing them with partners &amp; suppliers for media investments</p><br></li><li><p>Handle supplier billing invoicing concerns and follow ups&nbsp;</p><br></li><li><p>Check the validity of booking orders &amp; invoices</p><br></li><li><p>Manage communication with key members to relay relevant and beneficial inputs relating to invoicing and billing&nbsp;</p><br></li><li><p>Support the team with necessary inputs and resources relating to campaigns and ensuring that all discussion points are documented and actioned appropriately</p><br></li><li><p>Collect screenshots and relevant proof of execution of campaigns and activations&nbsp;</p><br></li><li><p>Function as the main point of contact for inquiries related to billing and invoicing&nbsp;</p><br></li><li><p>Support line manager &amp; team in the delivery of strong implementation plans that meet campaign objectives</p><br></li><li><p>Review&nbsp; invoices to ensure that they are accurate and complete before sending them to partners and suppliers&nbsp;</p><br></li><li><p>Preparing monthly reports for invoicing status, missing invoices and sent invoices</p><br></li><li><p>Following up on collecting payments from suppliers&nbsp;</p><br></li><li><p>Financial forecasting &amp; reconciliation skillset</p><br></li><li><p>Ability to manage salesforce&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>3–4 years experience minimum supervising and managing digital media payments. Previous media agency experience preferred.</li><li><p>Proven track record and experience with billing and invoice management&nbsp;</p><br></li><li><p>Excellent communication skills, able to provide clear level of detail for requests&nbsp;</p><br></li><li><p>Able to work towards deadlines &amp; manage time and workload efficiently&nbsp;</p><br></li><li><p>Experience working collaboratively with a large team. Experience across different markets is beneficial.</p><br></li><li><p>Organization &amp; eye for detail. Able to track progress and completion of activities while working towards deadlines &amp; managing time and workload efficiently.</p><br></li></ul><ul><li><p>Proactivity/taking the initiative: achieves ambitious but realistic goals</p><br></li><li><p>Problem solving: Autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution</p><br></li></ul><ul><li><p>Foster deep trust and understanding with agency and partner teams where necessary</p><br></li><li><p>Contribute to great teamwork in your immediate team</p><br></li><li><p>Proficiency with Excel and Google Sheets for data organization, tracking, and reporting</p><br></li><li><p>Experience with CRM or business systems (Salesforce, HubSpot, or similar); ability to learn new platforms quickly</p><br></li><li><p>Excellent written and verbal communication; ability to communicate across both business and finance functions</p><br></li><li><p>Ability to implement work with AI and implement workflows that make daily tasks more efficient&nbsp;</p><br></li></ul><br>Additional Information<br><p><strong>Key Competencies</strong></p><br><ul><li><p>Reliability: Consistently follows processes, meets deadlines, and delivers accurate outputs</p><br></li><li><p>Problem-Solving: Identifies discrepancies and issues; escalates appropriately with context and suggested solutions</p><br></li><li><p>Strong organizational skills: Ability to manage multiple processes and deadlines simultaneously</p><br></li><li><p>Detail-oriented: Ability to identify discrepancies and follow issues through to resolution and demonstrates exceptional care with data, catches and prevents errors</p><br></li><li><p>Collaborative mindset with comfort working across departments and building working relationships</p><br></li></ul><p><strong>What Success Looks Like</strong></p><br><ul><li><p>Finance team receives complete, accurate, organized booking information with minimal requests for clarification</p><br></li><li><p>Month-end closing runs smoothly with all invoices compiled, reconciled, and documented on schedule along with proof of execution&nbsp;</p><br></li><li><p>Improved collections rate month on month and streamlined ways of working with external stakeholders with minimal to zero issues&nbsp;</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Some careers grow faster than others.&nbsp;&nbsp;<br></strong></span></p><br><br><p><span><strong>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.</strong></span></p><br><br><br><p><strong><span>Job Purpose:</span></strong></p><br><br><p><span>The role holder operates with considerable autonomy to manage end-to-end delivery of UAE Financial Crime regulatory reporting and the management of UAE FC-owned regulatory developments (including AML/CTF, sanctions and proliferation financing) within established HSBC frameworks and governance. The role holder ensures all regulatory submissions are accurate and on time, regulatory developments are implemented by their effective dates, and the control environment (including KCIs/KPIs, policies and governance) remains robust, well evidenced, and audit-ready.<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:</span></strong></p><br><br><ul><li><span>Deliver assigned regulatory returns/notifications (Sanctions, AML, CTF, PF) and respond to ad-hoc regulatory requests, ensuring outputs are accurate, complete, on time, and supported by documented approvals.</span></li><li><span>Own the reporting calendar, managing dependencies, hand-offs, and coordination across stakeholders.</span></li><li><span>Maintain a strong reporting control framework, including reasonableness checks, reconciliations, signoffs, segregation of duties (where applicable), audit trails, and evidence retention.</span></li><li><span>Analyze movements and outliers, provide clear commentary, and escalate where trends suggest increased risk or control weaknesses.</span></li><li><span>Manage post-submission queries and follow-ups from regulators and stakeholders, coordinating responses and maintaining a complete audit trail.</span></li><li><span>Coordinate impact assessments and drive decisions on regulatory interpretation and approach; maintain an interpretation/decision log with supporting evidence.</span></li><li><span>Lead implementation planning and delivery coordination across UAE FC and relevant business lines; put interim solutions in place where required.</span></li><li><span>Conduct structured gap assessments (requirements, data, process/controls, systems/tooling) and maintain a prioritized gap register with risk ratings, owners, milestones, and residual risk; track actions to closure and link gaps to risks/controls.</span></li><li><span>Act as the central contact for regulatory change, aligning with SMEs and wider FCC colleagues, leveraging regional/global approaches, and documenting justified local deviations.</span></li><li><span>Produce consolidated status reporting and governance/MI packs covering upcoming changes, delivery progress, dependencies, key risks/issues, and remediation status.</span></li><li><span>Apply creativity and innovation to interpret requirements and solve complex problems in a fast-changing, high-risk environment.</span></li><li><span>Adhere to HSBC control standards and Group Compliance Policy, including timely implementation of recommendations from internal/external audit and regulators<strong>.<br></strong></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</span></li><li><span>Seasoned risk/compliance professional with experience in any FC risk disciplines, including hands-on exposure to FC policy management and/or Financial Crime regulatory reporting.</span></li><li><span>Strong financial services background with a solid understanding of HSBC’s operating model, governance, and culture.</span></li><li><span>Analytical, lateral thinker able to interpret regulatory requirements, diagnose issues across process/controls, and drive practical, sustainable solutions.</span></li><li><span>Clear, confident communicator with strong stakeholder management and influencing skills.</span></li><li><span>Collaborative working across functions and cultures; pragmatic, outcomes-focused decision-making.</span></li><li><span>Ownership mentality: closes the loop on issues and prevents recurrence.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for the reference number </span><strong><span>44127<br></span></strong></p><br><br><p><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses.&nbsp;</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span>Our newest opportunity is for a talented <strong>Electrical Engineer </strong></span><span>to join our team based in <strong>Dubai, UAE</strong></span>.&nbsp;<br><br></span><span>The position is responsible for providing on-site supervision and technical support for all electrical engineering aspects of the project. This includes ensuring compliance with all relevant codes, standards, and contract specifications.</span></p><br><p><span>We envisage success in this role to include; </span></p><br><ul><li><span>Overseeing the design and implementation of electrical systems, including power distribution, lighting, and any other relevant electrical installations.</span></li><li><span>Ensuring compliance with all applicable electrical codes, standards, and regulations in the country where the project is located.</span></li><li><span>Coordinating with national utility providers (electricity, water, gas, etc.) to ensure smooth and timely connections. This includes liaising with utility companies, reviewing their connection procedures, and ensuring compliance with their requirements.</span></li><li><span>Reviewing and approving electrical shop drawings and material submittals from contractors and subcontractors to ensure they meet project specifications and quality standards.</span></li><li><span>Conducting regular site inspections to monitor the progress of electrical works and ensure adherence to approved plans and schedules.</span></li><li><span>Inspecting and testing electrical installations at various stages of construction, including but not limited to: wiring, outlets, lighting fixtures, and grounding systems.</span></li><li><span>Investigating and resolving any electrical-related issues or defects that arise during construction, including coordination with contractors to rectify any deficiencies.</span></li><li><span>Preparing and maintaining detailed records of all electrical inspections, tests, and non-conformances.&nbsp;</span></li><li><span>Ensuring the safety of all electrical work on site. This includes implementing and enforcing safety protocols, conducting regular safety inspections, and addressing any safety hazards identified.</span></li><li><span>Providing technical support and guidance to the construction team on all electrical-related matters. This may include answering technical questions, resolving design conflicts, and assisting with the interpretation of electrical drawings and specifications.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include 10 years of work experience partnered with a Bachelor's degree in Electrical Engineering.</span></p><br><p><strong><span>Experience gained from working on Infrastructure/Landscaping related projects in Dubai is being looked for.</span></strong></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

<p>We are looking for an experienced TPI Piping Inspector – GRE/GRP & HDPE to perform vendor/source inspections of GRE/GRP and HDPE piping systems, fittings, components, and related manufacturing activities. The successful candidate will be responsible for verifying that materials, manufacturing processes, workmanship, testing, and documentation comply with approved project specifications, drawings, Inspection & Test Plans (ITPs), applicable international standards, and client requirements. The role requires strong practical knowledge of GRE/GRP piping systems, HDPE piping, joining/lamination processes, inspection methods, testing, and vendor quality documentation.<br><br><br>Key Responsibilities</p><ul><li><p>Conduct <strong>source/vendor inspections</strong> of GRE/GRP piping, fittings, flanges, and associated components.</p></li><li><p>Inspect <strong>HDPE piping and fittings</strong> during manufacturing, fabrication, assembly, and installation activities.</p></li><li><p>Review and verify vendor manufacturing activities against approved <strong>ITPs, Quality Plans, procedures, drawings, and project specifications</strong>.</p></li><li><p>Verify <strong>material identification, traceability, dimensions, wall thickness, appearance, and workmanship</strong>.</p></li><li><p>Inspect GRE/GRP <strong>lamination, bonding, adhesive joints, butt joints, flange joints, and other joining methods</strong> as applicable.</p></li><li><p>Inspect HDPE <strong>butt fusion, electrofusion, joint preparation, alignment, heating parameters, fusion bead formation, and workmanship</strong>.</p></li><li><p>Witness and verify <strong>hydrostatic, pressure, leak, and other specified tests</strong> in accordance with approved procedures.</p></li><li><p>Perform <strong>visual and dimensional inspections</strong> and verify compliance with approved drawings and specifications.</p></li><li><p>Review manufacturers' <strong>Material Test Certificates (MTCs), certificates of conformity, test reports, calibration certificates, batch/lot records, and quality documentation</strong>.</p></li><li><p>Verify that inspection and testing activities are performed in accordance with the approved <strong>ITP and applicable inspection hold/witness points</strong>.</p></li><li><p>Review manufacturing and inspection records and ensure proper <strong>material and product traceability</strong>.</p></li><li><p>Identify and report <strong>non-conformities, defects, deviations, and quality issues</strong>.</p></li><li><p>Verify implementation and close-out of <strong>corrective and preventive actions</strong> before final acceptance.</p></li><li><p>Prepare clear and accurate <strong>Inspection Reports, Release Notes, NCR observations, punch lists, and other required TPI documentation</strong>.</p></li><li><p>Coordinate with <strong>clients, EPC contractors, vendors, manufacturers, and project teams</strong> during inspection activities.</p></li><li><p>Attend <strong>pre-inspection meetings, kick-off meetings, technical discussions, and final inspection activities</strong> when required.</p></li><li><p>Ensure all inspection activities are conducted in accordance with <strong>client requirements, project specifications, approved procedures, and applicable codes and standards</strong>.</p></li><li><p>Provide timely feedback to the TPI coordination/project team regarding inspection status, findings, and pending actions.<br><br>Candidates should have good working knowledge of applicable standards and specifications related to <strong>GRE/GRP and HDPE piping systems</strong>, including, where applicable:</p><ul><li><p><strong>ISO 14692 – Petroleum and natural gas industries – GRP piping</strong></p></li><li><p><strong>ISO 4427 – PE piping systems for water supply and related applications</strong></p></li><li><p><strong>ASTM / ASME / API standards</strong> applicable to the project</p></li><li><p>Project-specific <strong>GRE/GRP and HDPE specifications</strong></p></li><li><p>Approved <strong>ITPs, Quality Plans, welding/fusion procedures, lamination procedures, and inspection procedures</strong></p></li><li><p>Hydrostatic and pressure testing requirements</p></li><li><p>Dimensional and visual inspection requirements</p></li><li><p>Material identification and traceability requirements</p></li><li><p>Vendor manufacturing and quality-control procedures</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Diploma / Bachelor's Degree in <strong>Mechanical Engineering, Piping Engineering, or a related discipline</strong>.</p></li><li><p>Minimum <strong>5–8 years of relevant inspection experience</strong> in the Oil & Gas, Petrochemical, Refinery, or EPC industry.</p></li><li><p>Strong experience in <strong>GRE/GRP piping inspection</strong> is mandatory.</p></li><li><p>Experience in <strong>HDPE piping inspection and fusion/jointing activities</strong> is highly preferred.</p></li><li><p>Previous experience in <strong>Third-Party Inspection (TPI), Vendor Inspection, Source Inspection, or Expediting/QA-QC inspection</strong> is preferred.</p></li><li><p>Experience with <strong>vendor/manufacturer inspections</strong> and review of manufacturing quality documentation.</p></li><li><p>Experience working on <strong>Oil & Gas projects in the UAE/GCC</strong> is highly preferred.</p></li><li><p>ADNOC/project experience will be an advantage.</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.</li><li>Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.</li><li>Take ownership of the caller’s request and ensure follow up according to the hotel’s standards</li><li>Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering.</li><li>Act as dispatcher through Royal Service for security, guest services and other colleagues in operations.</li><li>Update Service Requests and work orders and dispatch to the right department.</li><li>Maintain and monitor the “Royal Service” software system and ensure that all services provided at Royal Service are always available and are carried out efficiently.</li><li>Responsibly use all available systems including PMS (Property Management System), telephone system, Royal Service, fax, etc.</li><li>Maintain the upkeep of all telephone and related equipment within the switchboard to ensure maximum efficiency.</li><li>Maintain information confidentiality.</li><li>Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages to/from the computer. Ensure that messages taken are forwarded to and received by guests.</li><li>Provide time and information in response to emergencies and guest requests such as plumbing problems, housekeeping requests, etc. Verify with guests, after a reasonable pre-set time, whether the request has been delivered. Follow-ups to be endorsed to proper channels.</li><li>Receive wake-up call requests from guests, repeat information back to caller as it is taken, accurately and expediently log/input information. Deliver wake-up calls at the requested time.</li><li>Serve as a liaison for Guests requiring information relating to all aspects of the hotel, such as: F&amp;B promotions, Reservations, meetings rooms, etc.</li><li>Receives and logs into the Table Management System the restaurant reservations requests with all information required.</li><li>Maintaining the communication with the guests regarding the lost &amp; found items.</li><li>Creating amenities in the system for the efficient delivery and cross charging.</li><li>Have full knowledge of the hotel’s emergency procedures. Remain calm and polite during emergency situations and/or heavy hotel activity.</li><li>Promotes and leads a service driven, results driven work environment.</li><li>Follow department policies, procedures and service standards.</li><li>Follow all safety policies and promotes a safe work environment.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><ul><li>Fluency in Arabic language is a must, speaking and writing</li><li>Previous role as a Telephone Operator is a must</li><li>Must possess outstanding guest services skills and sophisticated verbal communication skills.</li><li>Computer literate in Microsoft Windows applications required. Knowledge of Opera Property Management System an asset.</li><li>Strong interpersonal and problem solving abilities.</li><li>Highly organized, responsible &amp; reliable.</li><li>Ability to work well under pressure in a fast paced environment.</li><li>Ability to work cohesively with fellow colleagues as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Fluency in English, secondary language preferred.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>QA Manual &amp; Automation Engineer (Wealth &amp; Trading)</strong> <strong>Role Overview</strong> <p>We are seeking a <strong>QA Manual &amp; Automation Engineer</strong> to support the delivery of Wealth Management and Trading platforms within a leading financial services environment.</p><br><br> <p>This role will be responsible for ensuring the quality, stability, and performance of digital wealth and trading solutions through a combination of manual and automated testing. Working closely with business stakeholders, technology teams, and external vendors, you will validate trading workflows, portfolio management journeys, onboarding processes, and system integrations, ensuring a seamless user experience and reliable platform performance.</p><br><br> <p>The ideal candidate will have strong expertise in both manual and automation testing, combined with experience within the <strong>Wealth Management, Brokerage, or Trading domain</strong>.</p><br><br> <strong>Key Responsibilities</strong> <ul> <li>Execute manual and automated testing across Wealth Management and Trading platforms. </li><li>Design, develop, and maintain test cases, test scenarios, test scripts, and test data for SIT and UAT cycles. </li><li>Build and maintain test automation frameworks using tools such as <strong>Selenium, Playwright, Appium, TestNG, and Cucumber</strong>. </li><li>Perform functional, integration, regression, and end-to-end testing activities. </li><li>Support defect triage, issue analysis, retesting, and resolution tracking across business, IT, and vendor teams. </li><li>Validate integrations between trading engines, onboarding APIs, brokerage platforms, and related systems. </li><li>Verify trade lifecycle workflows, order management processes, portfolio reporting, statements, and performance reporting. </li><li>Perform API testing and backend validation to ensure data integrity and system reliability. </li><li>Work within Agile delivery teams and contribute to continuous testing initiatives. </li><li>Support CI/CD testing processes and quality assurance best practices. </li><li>Collaborate with business and technical stakeholders to ensure successful project delivery. </li></ul> <strong>Required Skills &amp; Qualifications</strong> <ul> <li>5–8 years of experience in <strong>Manual and Automation Testing</strong>. </li><li>Minimum 2–3 years of experience within the <strong>Wealth Management, Brokerage, or Trading domain</strong>. </li><li>Strong hands-on experience with automation tools and frameworks including: <ul> <li>Selenium </li><li>Playwright </li><li>Cucumber </li><li>TestNG </li><li>Appium </li></ul> </li><li>Experience with API testing tools such as <strong>Postman</strong>. </li><li>Strong SQL skills for data validation and backend testing. </li><li>Solid understanding of software testing methodologies and QA best practices. </li><li>Experience working within Agile delivery environments. </li><li>Familiarity with CI/CD tools such as <strong>Azure DevOps</strong> and <strong>Jenkins</strong>. </li><li>Strong analytical, troubleshooting, and problem-solving skills. </li><li>Excellent communication and stakeholder management capabilities. </li></ul> <strong>Domain Expertise</strong> <ul> <li>Wealth Management Platforms </li><li>Brokerage and Trading Systems </li><li>Trading Platform Integrations </li><li>Order Management and Trade Lifecycle Workflows </li><li>Portfolio Reporting and Wealth Servicing </li><li>Customer Onboarding and Investment Journeys </li><li>Regulatory and Compliance-focused Financial Platforms </li></ul> <strong>Preferred Skills &amp; Experience</strong> <ul> <li>Experience working with platforms such as <strong>IBKR, MIB 2.0, or similar Wealth and Trading solutions</strong>. </li><li>Exposure to regulatory, compliance, or <strong>SCA-related reporting</strong> initiatives. </li><li>ISTQB Certification preferred. </li><li>Experience working within banking or financial services environments. </li><li>Understanding of automation best practices within enterprise-scale platforms. </li></ul> <strong>Halian Group</strong> <p>With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realise tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <p>At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.</p><br><br> <p>We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.</p><br><br> <p><strong>#LI-CC1</strong></p><br><br> <br> &nbsp; <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an organised, proactive and detail-oriented Operation Coordinator to support day-to-day operational activities across our UAE operations. The successful candidate will coordinate office and site logistics, support procurement and inventory activities, liaise with internal teams and external vendors, and ensure smooth administrative and operational workflows to help deliver projects on time and within budget.</p><br><br> Key Responsibilities Operational Coordination <ul> <li><p>Coordinate daily operational activities across offices, workshops and job sites, ensuring effective communication between project teams, field staff and management.</p><br><br></li> <li><p>Monitor project status and provide regular updates to project managers and stakeholders.</p><br><br></li> <li><p>Assist in planning and scheduling of site activities, deliveries and contractor access to maintain project timelines.</p><br><br></li> <li><p>Prepare and distribute operational briefs, meeting minutes and action trackers.</p><br><br></li> </ul> Procurement &amp; Inventory <ul> <li><p>Raise purchase requisitions and coordinate with suppliers to obtain quotes, lead times and delivery schedules.</p><br><br></li> <li><p>Manage inventory of consumables and spare parts, perform regular stock checks and liaise with warehouse teams to ensure adequate stock levels.</p><br><br></li> <li><p>Track deliveries, inspect received goods and coordinate returns or replacements where required.</p><br><br></li> <li><p>Support procurement processes, supplier onboarding and maintenance of supplier records.</p><br><br></li> </ul> Logistics &amp; Vendor Management <ul> <li><p>Arrange transport, site access permits and logistics for materials, equipment and personnel.</p><br><br></li> <li><p>Coordinate with third‑party service providers and subcontractors to confirm schedules, scope and compliance with safety and site requirements.</p><br><br></li> <li><p>Maintain vendor contact lists and support vendor performance tracking and issue resolution.</p><br><br></li> </ul> Administration &amp; Documentation <ul> <li><p>Maintain accurate operational records, purchase orders, delivery notes and service reports.</p><br><br></li> <li><p>Prepare routine operational reports and dashboards for managers, highlighting risks, delays and resource constraints.</p><br><br></li> <li><p>Support invoice verification, liaise with finance on payment queries and ensure timely submission of documentation.</p><br><br></li> <li><p>Ensure all operational activities comply with company policies, quality standards and health &amp; safety requirements.</p><br><br></li> </ul> Client &amp; Internal Liaison <ul> <li><p>Act as a point of contact for internal teams and clients for operational queries and status updates.</p><br><br></li> <li><p>Support coordination of site visits, client meetings and technical handovers.</p><br><br></li> <li><p>Escalate operational issues promptly and follow up to resolution with relevant teams.</p><br><br></li> </ul> Qualifications <ul> <li><p>Diploma or Bachelor’s degree in Business Administration, Logistics, Supply Chain, Engineering or related discipline.</p><br><br></li> <li><p>Valid UAE driving licence preferred.</p><br><br></li> <li><p>Proficient with Microsoft Office (Excel, Outlook) and comfortable using CRM/ERP systems; experience with inventory or order-management systems is an advantage.</p><br><br></li> <li><p>Good knowledge of operational procedures, procurement and basic inventory control.</p><br><br></li> </ul> Experience <ul> <li><p>1–3 years’ experience in operations, logistics, procurement or coordination roles, preferably within construction, facilities, maintenance or industrial environments.</p><br><br></li> <li><p>Experience liaising with suppliers, subcontractors and cross‑functional teams in a fast‑paced environment.</p><br><br></li> <li><p>Previous exposure to UAE workplace practices and logistics is beneficial.</p><br><br></li> </ul> Skills &amp; Competencies Technical Skills <ul> <li><p>Strong organisational skills and proven ability to manage multiple tasks and competing priorities.</p><br><br></li> <li><p>Good attention to detail and accuracy in documentation and data entry.</p><br><br></li> <li><p>Ability to use Excel for basic reporting, tracking and analysis.</p><br><br></li> </ul> Behavioural Competencies <ul> <li><p>Effective verbal and written communication skills; professional when dealing with clients, suppliers and colleagues.</p><br><br></li> <li><p>Proactive problem‑solver who escalates issues appropriately and follows through to resolution.</p><br><br></li> <li><p>Team player who collaborates across functions and contributes to continuous improvement of processes.</p><br><br></li> <li><p>Customer‑focused attitude with a commitment to delivering high quality operational support.</p><br><br></li> </ul> Key Performance Indicators (KPIs) <ul> <li><p>Timeliness and accuracy of order processing and delivery coordination.</p><br><br></li> <li><p>Inventory accuracy and stock‑out reductions.</p><br><br></li> <li><p>Response time to operational queries and resolution rates.</p><br><br></li> <li><p>Compliance with documentation and health &amp; safety requirements.</p><br><br></li> </ul> <p>To apply, please submit your CV and a brief cover letter outlining your relevant experience and availability. We welcome applications from all suitably qualified candidates.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ol><li>Deliver exceptional telephone service by answering all guest calls in a professional, warm, and courteous manner.</li><li>Communicate effectively with all hotel departments to ensure seamless service delivery and guest satisfaction.</li><li>Handle guest inquiries, requests, and concerns promptly, consistently exceeding guest expectations.</li><li>Greet guests by name in accordance with Rixos brand standards and provide a personalized service experience.</li><li>Maintain comprehensive knowledge of hotel facilities, services, promotions, and local attractions to assist guests effectively.</li><li>Utilize the Fidelio guest profile system to understand guest preferences and enhance personalized service.</li><li>Process and record long-distance call vouchers accurately, ensuring all documentation is completed in accordance with hotel procedures.</li><li>Manage wake-up call requests, ensuring timely and accurate delivery in line with established standards.</li><li>Operate the hotel switchboard efficiently, ensuring prompt and accurate routing of internal and external calls.</li><li>Accurately record and relay messages for guests, management, and colleagues following established procedures.</li><li>Ensure all incoming and outgoing calls are answered promptly and connected to the appropriate person or department.</li><li>Maintain awareness of management availability and contact information to facilitate effective communication.</li><li>Monitor and maintain records for long-distance calls, faxes, messages, and related communication logs.</li><li>Coordinate internal communications during emergency situations in accordance with hotel emergency procedures.</li><li>Stay informed of the daily&nbsp;program, hotel events, VIP arrivals, and operational updates.</li><li>Maintain a professional appearance and adhere to the hotel's grooming and uniform standards at all times.</li><li>Participate actively in scheduled training sessions and continuously develop product and service knowledge.</li><li>Foster a collaborative, respectful, and supportive working relationship with colleagues across all departments.</li><li>Remain informed of daily hotel operations and maintain up-to-date knowledge of all hotel facilities, services, and guest offerings.</li></ol><br>Qualifications<br><br><p>Education: high school certificate or vocational diploma.</p><br><p>Experience: At least 2 years of experience in the luxury five-star hotel.</p><br><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>Demonstrates a strong understanding of guest profiles and delivers personalized service based on guest preferences and needs.</p><br><p>Provides guidance and support to less experienced team members on guest engagement and service standards.</p><br><p>Proficient in operating hotel communication systems, switchboard equipment, and other job-related technology.</p><br><p>Possesses sound technical knowledge of the methods, procedures, and systems required to perform the role effectively.</p><br><p>Capable of managing a variety of operational tasks across multiple functions while maintaining accuracy and efficiency.</p><br><p>Able to work independently, applying professional judgment and experience to handle routine and complex situations.</p><br><p>Strong organizational, communication, and problem-solving skills with the ability to prioritize in a fast-paced hospitality environment.</p><br><p>Committed to delivering exceptional guest service while adhering to company standards, policies, and procedures.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As a Kitchens Manager, you will be responsible for leading and overseeing a cluster of cloud kitchens, optimizing their financial performance, managing high-intensity day-to-day operations, and maintaining excellent relationship metrics with restaurant partners. Your main objective is to lead a dedicated frontline operational team to ensure seamless service delivery while maintaining rigorous food safety and operational standards.</p><br><br><p>Core Responsibilities:</p><br><br><ul><li>Cluster Management &amp; Day-to-Day Operations: Overlook and manage all aspects of daily operations across multiple kitchen sites to ensure consistency, speed, and quality of service delivery.</li><li>P&amp;L &amp; Financial Management: Take full accountability for the cluster's profit and loss (P&amp;L) statements, actively identify and implement measures to optimize operational costs (including wastage controls, utility usage, and resource deployment) while aggressively seeking innovative avenues to maximize revenue, boost kitchen utilization, to ultimately achieve allocated targets&nbsp;</li><li>Team Leadership &amp; Development: Directly lead, mentor, and inspire a dedicated team of supervisors and dispatchers. Ensure efficient shift management, resource planning, and accountability to key operational KPIs across all locations to guarantee that delivery services run smoothly.</li><li>Partner Relationship Management: Serve as the primary point of contact for restaurant brands operating within the cluster. Build and maintain strong, collaborative relationship scores by proactively troubleshooting day-to-day difficulties, resolving conflicts, and securing long-term partner happiness.</li><li>Food Safety &amp; Regulatory Compliance: Enforce strict compliance with municipal health codes, global food safety benchmarks, and corporate health, safety, and environmental (HSE) standard requirements across all locations. Maintain zero tolerance for safety infractions through continuous monitoring and routine internal audits. Manage relationship with talabat in-house food safety team, and local authorities in areas of operations</li><li>Performance Tracking &amp; Governance: Establish, evaluate, and monitor operational performance metrics (e.g., order prep time,vendor delay, fail rate, contact rate, ratings ). Drive corrective action plans in alignment with cross-functional stakeholders when discrepancies are spotted.</li></ul><br>What you need to be successful<br><p>We are looking for an agile, results-oriented operational leader who thrives under pressure and possesses a deep commercial and culinary understanding of multi-unit food networks, quick service restaurants, or cloud kitchen operational setups</p><br><br><p>Qualifications and Requirements:</p><br><br><ul><li>Industry Experience: A solid and deep-rooted background in managing Quick Service Restaurant (or restaurant clusters), or advanced familiarity with cloud kitchens operations management</li><li>Operational Track Record: A proven record of accomplishment in managing&nbsp;</li><li>high-volume kitchen operations, inventory optimization, wastage mitigation, and productivity enhancement techniques.</li><li>Team Leadership: Highly familiar and adept at leading, organizing, and developing frontline teams (such as supervisors and dispatchers) operating in rotating shift configurations.</li><li>High-Intensity Competency: Demonstrated capability to navigate stress, solve sudden bottlenecks, and successfully drive common performance goals within high-intensity environments.</li><li>Financial Acumen: Proficient understanding of restaurant P&amp;L and means of optimizing costs and revenue</li><li>Stakeholder &amp; Communication Skills: Exceptional interpersonal and negotiation skills, enabling clear and constructive communication with brand partners, suppliers, and internal cross-functional stakeholders.</li><li>Experience using Excel, AI tools or Looker, Tableau strongly preferred</li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.</p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for a passionate Brand Manager to become part of our Regional Brand team located in the Dubai talabat office. This role is pivotal in bringing to life the brand identity &amp; vision and in building brand love for talabat across our 8 markets and amongst our employees, vendors and customers. You will help in guiding and shaping initiatives for these main stakeholders from a brand perspective. You will deep dive into our brand love audience and ensure our brand communications and activations are well catered to them. Have your passport ready, travel to our markets is certainly on the menu.<br> <br> <strong>What's on your plate?</strong></p><br><ul><li>Build and own a brand platform;&nbsp;develop a unifying creative idea and occasion-led operating system that every campaign, partnership, and channel expression is built around.</li><li>Drive brand presence on emerging and high-impact channels; establish talabat's presence on emerging and high-impact channels and develop a repeatable test-and-learn model for owned social that builds brand love and engagement beyond promotional content.</li><li>Own the regional partnership and sponsorship pipeline;&nbsp;proactively scan culture, score opportunities against brand identity and audience fit, and drive partnerships that build regional brand equity,&nbsp;not just commercial deals.</li><li>Connect brand investment to commercial outcomes;&nbsp;co-develop the brand-to-performance consumer journey with cross-functional teams, ensuring upper-funnel brand work is measurably linked to conversion.</li><li>Develop AI-powered brand tools and intelligence;&nbsp;build or commission AI-assisted systems that give markets and agencies instant access to brand guidelines, precedents, and asset governance,&nbsp;improving brand consistency at scale.</li><li>Champion AI as a working practice;&nbsp;continuously embed AI tools into team workflows to sharpen processes, manage capacity more effectively, and amplify the quality and pace of output.</li><li>Evolve how strategy reaches our markets;&nbsp;transform brand guidance into interactive, searchable, decision-ready tools that empower markets to execute with speed and consistency.</li><li>Prioritise for strategic impact; maintain a clear model for evaluating incoming work, ensuring the team's energy is directed toward the initiatives that move the brand forward most.</li><li>Maintain visibility across market-level brand activity;&nbsp;build a lightweight system for monitoring our brand across markets, enabling shared learnings and coordinated planning across the region.</li><li>Deliver across a complex, high-ambition portfolio;&nbsp;lead multiple long-horizon initiatives simultaneously, maintaining quality and momentum in a fast-paced, high-growth environment.</li></ul><br>Qualifications<br><ul><li>You have 8 years’ experience in brand marketing</li><li>You have experience with a number of categories and industries&nbsp;</li><li>You are highly creative and change excites you&nbsp;</li><li>You are a strong visual communicator&nbsp;</li><li>You use AI as a daily force multiplier — augmenting your thinking rather than replacing it, and elevating the depth and pace of your output</li><li>You are a complex problem solver who can define, assess, solve, and communicate effectively in a clear and concise fashion</li><li>You are a collaborative team player, with experience with working with teams in a matrix organization, located in the different locations while predominantly communicating virtually&nbsp;</li><li>You are excellent in relationship and stakeholder management&nbsp;</li><li>You are a persuasive and confident communicator - both written and verbal</li><li>You have worked within an agency background (desirable to have)</li><li>You are fluent in English and preferably Arabic</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Johnson Controls, we're building the future of smart, sustainable, and AI-powered buildings through our OpenBlue platform. As Associate Director, Product Operations, you will be the operational leader enabling successful execution across our growing OpenBlue portfolio, helping product, engineering, AI, commercial, and customer success teams deliver exceptional customer outcomes at scale.</p><br><p>You will play a critical role in connecting strategy to execution, ensuring alignment across teams, managing key customer programs, supporting commercial growth, and driving operational excellence across a diverse portfolio of digital and AI-enabled solutions.</p><br><p><b>What You Will Do</b></p><br><p><b>Lead Cross-Portfolio Program Execution</b></p><br><ul><li>Drive the successful delivery of complex, multi-product programs across the OpenBlue portfolio.</li><li>Ensure initiatives are delivered on time, within scope, and aligned to strategic business priorities.</li><li>Manage risks, dependencies, escalations, and resource alignment across multiple teams.</li></ul><p><b>Enable Exceptional Customer Success</b></p><br><ul><li>Act as a trusted partner to Customer Success teams and serve as a key escalation point for portfolio-wide customer needs.</li><li>Support customer onboarding, adoption, and expansion efforts across OpenBlue solutions.</li><li>Help ensure customer feedback is translated into actionable product and operational improvements.</li></ul><p><b>Support Commercial Growth</b></p><br><ul><li>Partner with Commercial and Sales teams to support RFPs, RFIs, and strategic customer opportunities.</li><li>Coordinate contributions from Product, Engineering, AI, UI/UX, and Delivery teams to develop compelling customer proposals.</li><li>Track proposal outcomes and identify opportunities to improve future win rates.</li></ul><p><b>Drive Portfolio Planning and Operational Excellence</b></p><br><ul><li>Lead integrated Program Increment (PI) planning activities across Product, Engineering, AI, and UX teams.</li><li>Ensure roadmap alignment, visibility, and execution consistency across the OpenBlue portfolio.</li><li>Foster collaboration and transparency to support efficient decision-making and delivery.</li></ul><p><b>Support Portfolio Performance and Growth</b></p><br><ul><li>Monitor portfolio health through financial, operational, and customer success metrics.</li><li>Partner with Product and Finance leaders on forecasting, budgeting, profitability tracking, and resource planning.</li><li>Help ensure investments align with strategic growth objectives.</li></ul><p><b>Accelerate AI and Portfolio Transformation</b></p><br><ul><li>Support the evolution of OpenBlue toward AI-native and GenAI-powered solutions.</li><li>Partner with product and AI leaders to operationalize new technologies across the portfolio.</li><li>Help establish scalable delivery frameworks that support innovation and customer value.</li></ul><p><b>How You Will Do It</b></p><br><ul><li>Build strong relationships across Product Management, Engineering, Customer Success, Commercial, Finance, and AI teams.</li><li>Bring structure, governance, and operational discipline to complex, fast-moving initiatives.</li><li>Use data and business insights to drive decision-making and prioritization.</li><li>Facilitate alignment across stakeholders with competing priorities and objectives.</li><li>Balance strategic thinking with hands-on execution to ensure business outcomes are achieved.</li><li>Create clear communication channels that keep teams informed, engaged, and focused on customer success.</li></ul><p><b>What We Are Looking For</b></p><br><p><b>Required Qualifications</b></p><br><ul><li>15+ years of experience in Product Operations, Program Management, Product Management, Business Operations, or related leadership roles.</li><li>Demonstrated success leading large-scale, cross-functional programs within technology, SaaS, digital platform, or enterprise software environments.</li><li>Strong experience working across Product, Engineering, and Business teams.</li><li>Experience leading complex stakeholder groups and influencing executive-level decision making.</li><li>Knowledge of Agile delivery methodologies, PI Planning, and portfolio management practices.</li><li>Strong financial and business acumen, including forecasting, budgeting, profitability tracking, and portfolio reporting.</li><li>Excellent communication, relationship-building, and problem-solving skills.</li><li>Proven ability to operate effectively in a highly collaborative, global environment.</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Experience supporting enterprise software RFPs and complex customer procurement processes.</li><li>Background in smart buildings, IoT, sustainability, workplace solutions, HVAC technologies, or digital building platforms.</li><li>Experience working with AI, machine learning, GenAI, or AI-enabled product portfolios.</li><li>Familiarity with OpenBlue or comparable enterprise platforms.</li><li>PMP, Agile, SAFe, or other relevant project/program management certifications.</li><li>Experience managing large-scale portfolios within enterprise B2B organizations.</li></ul><p><b>Why Join Us?</b></p><br><p>You'll have the opportunity to shape the operational future of OpenBlue while working at the intersection of digital transformation, AI innovation, sustainability, and smart building technology. This is a highly visible leadership role with significant impact across product strategy, customer success, commercial growth, and portfolio performance.</p><br><p>#LI-JM1</p><br> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a fashion consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Strong English communication skills</li> <li>This opportunity is for Emiratisation</li> <li>For general fashion consultant opportunities, please review the careers site for active vacancies</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a fashion consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Strong English communication skills</li> <li>Arabic language skills would be a plus</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.</p> <ul> <li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li> <li>Drive client relationships within an omni-channel approach</li> <li>Provide pre-buying feedback on products</li> <li>Drive eNPS through people experience initiatives and culture</li> <li>Ensure adherence to VM guidelines and Standard operating procedures (SOPs)</li> <li>Ensure click and collect are conducted within SLAs (Service-level agreement)</li> <li>Ensure customer data is properly captured in adherence to marketing team requirements</li> <li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.</li> <li>Support with in-store marketing events and activations</li> <li>Keep abreast of all brand social media activities and campaigns</li> <li>Drive sell-throughs within the store</li> <li>Support in-store CX initiatives</li> <li>Provide input to what’s working well/what’s not working well within the store</li> </ul> <h4>What you'll need to succeed</h4> <p>Strong English communication skills</p> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>CNS (Computer Network Systems) is a technology company in the middle-east &amp; has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.</p><br><p>We are an IT distributor &amp; our expertise are in Banking &amp; Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.</p><br><p>We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.</p><br><p>CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.</p><br><br>Job Description<br><p>We are seeking a client-focused&nbsp; Senior Account Manager to drive business growth and manage key accounts across Dubai and the Northern Emirates. The role involves building strong client relationships, identifying new opportunities, and delivering tailored IT solutions aligned with customer needs and business objectives.</p><br><p>The ideal candidate will manage a robust sales pipeline, support bid processes, and collaborate with internal teams to ensure successful project delivery, customer satisfaction, and revenue growth.</p><br><p><strong>Job Responsibilities:</strong></p><br><p><strong>Strategic Account Management &amp; Business Development</strong></p><br><ul><li>Build and maintain long-term relationships with key clients across Dubai and the Northern Emirates, acting as a trusted advisor and business partner.</li><li>Drive business growth by identifying and developing new accounts, nurturing existing relationships, and expanding CNS’s footprint across assigned sectors.</li><li>Develop and maintain a clear account plan for each major client, aligned with annual sales targets and CNS’s solution portfolio.</li></ul><p><strong>Sales Planning and Forecasting</strong></p><br><ul><li>Create and manage a structured sales pipeline, ensuring accurate revenue forecasting and timely opportunity tracking.</li><li>Identify upcoming projects and budget cycles within key accounts to proactively position CNS solutions.</li><li>Monitor regional market dynamics and competitor activity to inform sales strategies and differentiate CNS offerings.</li></ul><p><strong>Solution Selling &amp; Bid Management</strong></p><br><ul><li>Propose tailored, value-driven technical and commercial solutions across CNS’s full portfolio of IT services and solutions</li><li>Collaborate with pre-sales, principals, and solution architects to deliver compelling proposals, presentations, and demonstrations.</li><li>Lead contract negotiations to closure, ensuring profitability, compliance, and customer alignment.</li></ul><p><strong>Customer Satisfaction &amp; Retention</strong></p><br><ul><li>Ensure high levels of customer satisfaction by maintaining frequent engagement, understanding evolving needs, and resolving issues proactively.</li><li>Serve as a key escalation point, collaborating with delivery, project management, and support teams to resolve client challenges.</li></ul><p><strong>Internal Collaboration and Reporting</strong></p><br><ul><li>Work closely with PMO, finance, collections, and contract teams to support smooth project execution and timely billing.</li><li>Maintain up-to-date client and opportunity data in CRM platforms (e.g., Salesforce, HubSpot).</li><li>Prepare regular status reports and pipeline updates for senior sales management.</li></ul><br>Qualifications<br><p><strong>Education:</strong></p><br><ul><li><p><strong>Minimum:</strong>&nbsp;Bachelor’s degree in Business Administration, Marketing, or a related field</p><br></li><li><p><strong>Desired:</strong>&nbsp;Master’s degree (MBA or a related field)</p><br></li></ul><p><strong>Experience:</strong></p><br><ul><li><p><strong>Minimum:</strong>&nbsp;5+ years in account management, client relations, or sales</p><br></li><li><p><strong>Desired:</strong>&nbsp;7+ years with a proven track record in managing key accounts or enterprise clients</p><br></li></ul><p><strong>Skills &amp; Abilities:</strong></p><br><ul><li><p>Strong communication and client relationship management skills</p><br></li><li><p>Solid understanding of IT services, solutions, and outsourcing models</p><br></li><li><p>Strategic account planning and business development expertise</p><br></li><li><p>Experience working with SLAs, contracts, and service delivery frameworks</p><br></li><li><p>Proficiency in CRM tools such as Salesforce, HubSpot, or Microsoft Dynamics</p><br></li><li><p>Ability to manage cross-functional teams and remote stakeholders</p><br></li><li><p>Strong negotiation, presentation, and reporting skills</p><br></li><li><p>Experience managing global accounts or offshore delivery models</p><br></li><li><p>Familiarity with RFP/RFI processes and enterprise procurement systems</p><br></li></ul><br>Additional Information<br><p><em>Compliance with policies and procedures based on the ISO standards adopted by CNS.</em></p><br><br><br> </div>