Shipping representative Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong>Support the implementation, monitoring, and continuous enhancement of RTA’s project, program, and portfolio governance practices by coordinating governance activities, tracking portfolio performance, preparing analytical reports, facilitating risk and dependency management, and ensuring adherence to approved methodologies, standards, and best practices to support successful delivery of strategic initiatives.<strong>Strategy</strong></p><br><ul><li><p>Support the implementation and continuous improvement of project, program, and portfolio management frameworks, methodologies, templates, and governance practices across RTA.</p><br></li><li><p>Contribute to the development and review of policies, procedures, standards, and guidelines&nbsp;related to project and portfolio management.</p><br></li><li><p>Conduct benchmarking studies and research on project management best practices and emerging trends and prepare recommendations for improvement.</p><br></li><li><p>Support alignment of projects, programs, and initiatives with RTA’s strategic objectives and corporate priorities.</p><br></li><li><p>Prepare portfolio performance reports, dashboards, and analytical studies to support management decision-making.</p><br></li></ul><p><span><span><strong>Operations&nbsp;</strong></span></span></p><br><ul><li><p>Coordinate project and portfolio governance activities including portfolio reviews, steering committee meetings, and governance forums.</p><br></li><li><p>Monitor project performance, schedules, risks, dependencies, and resource utilization and highlight issues requiring management attention.</p><br></li><li><p>Support the preparation of executive reports, presentations, committee papers, and portfolio status updates for senior management.</p><br></li><li><p>Facilitate coordination among project managers, departments, and stakeholders to support effective project delivery and issue resolution.</p><br></li><li><p>Track implementation of project governance requirements and ensure compliance with approved methodologies and standards.</p><br></li><li><p>Maintain project and portfolio repositories, records, lessons learned, and governance documentation.</p><br></li><li><p>Support benefits realization tracking by collecting and analyzing project outcomes and performance information.</p><br></li><li><p>Monitor portfolio risks and dependencies and follow up on mitigation actions with relevant stakeholders.</p><br></li><li><p>Assist in the review of project business cases, project plans, and governance deliverables to ensure completeness and compliance.</p><br></li></ul><p><strong>Product/Process Improvement</strong></p><br><ul><li><p>Analyze project performance data and identify opportunities to improve governance processes, project controls, and portfolio management practices.</p><br></li><li><p>Support enhancement of project management tools, templates, reporting mechanisms, and governance systems.</p><br></li><li><p>Contribute to lessons learned reviews and knowledge-sharing initiatives to strengthen project management capabilities across RTA.</p><br></li><li><p>Recommend process improvements that enhance project delivery effectiveness, transparency, and stakeholder satisfaction.</p><br></li><li><p>Support automation and digitalization initiatives related to project and portfolio management processes.</p><br></li></ul> <p><strong>Job Qualifications &amp; Requirements</strong>&nbsp;</p><br><p><strong>Education: </strong>Bachelor's/master’s in business administration or its equivalent</p><br><p><strong>Experience</strong>: 6+ years in case of master’s degree (8+ years in case of bachelor’s degree) in related field</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>We are seeking a highly organized and adaptable Executive Assistant to provide comprehensive support to our senior leadership team. The ideal candidate will excel in managing multiple C-suites and their priorities, demonstrating strong communication skills, and maintaining composure in high-pressure situations. This role requires a proactive, resourceful individual with exceptional interpersonal skills and the ability to work both independently and collaboratively.</p><br><br><ul><li><p>Manage complex calendars, schedule meetings, and coordinate complex and detailed travel arrangements efficiently.</p><br><br></li><li><p>Prioritize and manage multiple tasks and projects with excellent attention to detail and organizational skills.</p><br><br></li><li><p>&nbsp;Prepare and support with reports, documents, and presentations for town halls, meetings, and summits.</p><br><br></li><li><p>Build and maintain strong relationships with internal teams, external partners, and stakeholders.</p><br><br></li><li><p>Handle sensitive and confidential information with discretion and emotional maturity.</p><br><br></li><li><p>Anticipate the needs of executives, demonstrating a proactive and ‘two steps ahead’ mindset.</p><br><br></li><li><p>Resolve issues swiftly and effectively by thinking on your feet and maintaining composure under pressure.</p><br><br></li><li><p>Utilize G-Suite applications (Google Calendar, Docs, Sheets, Slides) to enhance productivity and collaboration.</p><br><br></li><li><p>Identify opportunities to improve processes and propose innovative solutions as a forward-thinking contributor.</p><br><br></li><li><p>Support the executive team with ad hoc projects, events,and operational support as needed.</p><br><br></li><li><p>Support with and lead on event management / team.</p><br><br></li><li><p>Work closely with the EA team to ensure consistency and seamless organization.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Proven experience as an Executive Assistant or in a similar role supporting C-suite management</p><br><br></li><li><p>Exceptional organizational and multitasking abilities</p><br><br></li><li><p>Strong interpersonal and communication skills, both written and verbal</p><br><br></li><li><p>Ability to work independently with a proactive attitude and also thrive in a team environment</p><br><br></li><li><p>Demonstrated emotional intelligence and discretion in handling confidential matters</p><br><br></li><li><p>Proficiency in G-Suite and other office productivity tools</p><br><br></li><li><p>Flexible, adaptable, and capable of maintaining composure in dynamic, fast-paced environments</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are seeking a highly organized and adaptable Executive Assistant to provide comprehensive support to our senior leadership team. The ideal candidate will excel in managing multiple C-suites and their priorities, demonstrating strong communication skills, and maintaining composure in high-pressure situations. This role requires a proactive, resourceful individual with exceptional interpersonal skills and the ability to work both independently and collaboratively.</p><br><ul><li><p>Manage complex calendars, schedule meetings, and coordinate complex and detailed travel arrangements efficiently.</p><br></li><li><p>Prioritize and manage multiple tasks and projects with excellent attention to detail and organizational skills.</p><br></li><li><p>&nbsp;Prepare and support with reports, documents, and presentations for town halls, meetings, and summits.</p><br></li><li><p>Build and maintain strong relationships with internal teams, external partners, and stakeholders.</p><br></li><li><p>Handle sensitive and confidential information with discretion and emotional maturity.</p><br></li><li><p>Anticipate the needs of executives, demonstrating a proactive and ‘two steps ahead’ mindset.</p><br></li><li><p>Resolve issues swiftly and effectively by thinking on your feet and maintaining composure under pressure.</p><br></li><li><p>Utilize G-Suite applications (Google Calendar, Docs, Sheets, Slides) to enhance productivity and collaboration.</p><br></li><li><p>Identify opportunities to improve processes and propose innovative solutions as a forward-thinking contributor.</p><br></li><li><p>Support the executive team with ad hoc projects, events,and operational support as needed.</p><br></li><li><p>Support with and lead on event management / team.</p><br></li><li><p>Work closely with the EA team to ensure consistency and seamless organization.</p><br></li></ul><br>Qualifications<br><ul><li><p>Proven experience as an Executive Assistant or in a similar role supporting C-suite management</p><br></li><li><p>Exceptional organizational and multitasking abilities</p><br></li><li><p>Strong interpersonal and communication skills, both written and verbal</p><br></li><li><p>Ability to work independently with a proactive attitude and also thrive in a team environment</p><br></li><li><p>Demonstrated emotional intelligence and discretion in handling confidential matters</p><br></li><li><p>Proficiency in G-Suite and other office productivity tools</p><br></li><li><p>Flexible, adaptable, and capable of maintaining composure in dynamic, fast-paced environments</p><br></li></ul><br><br> </div>

<ul><li><p>Coordinate and control daily dispatch activities for finished steel products.</p></li><li><p>Plan and monitor dispatches according to approved customer orders and delivery schedules.</p></li><li><p>Coordinate with Sales, Planning, Production, Warehouse, Quality, Weighbridge, Transporters, and Security teams.</p></li><li><p>Verify <strong>material grade, size, quantity, heat number, bundle number, and customer requirements</strong> before dispatch.</p></li><li><p>Ensure correct material is allocated and released against the relevant sales order/delivery document.</p></li><li><p>Monitor loading of finished steel products onto trucks/trailers using cranes or other material-handling equipment.</p></li><li><p>Ensure proper stacking, identification, tagging, bundling, and loading of steel products.</p></li><li><p>Verify weighbridge readings and reconcile actual dispatched quantity against dispatch documents.</p></li><li><p>Prepare and verify dispatch documents such as delivery notes, material dispatch records, weighment slips, invoices, gate passes, and other required documents.</p></li><li><p>Monitor vehicle reporting, loading status, documentation, and gate-out time.</p></li><li><p>Coordinate with transporters and drivers regarding vehicle placement, loading, and dispatch schedules.</p></li><li><p>Maintain accurate dispatch records and update ERP/SAP systems where applicable.</p></li><li><p>Monitor pending, completed, and delayed dispatches and escalate issues to the concerned department.</p></li><li><p>Reconcile physical finished-goods stock with system records and investigate discrepancies.</p></li><li><p>Ensure proper traceability of finished steel products from production/warehouse to customer dispatch.</p></li><li><p>Prepare daily, shift-wise, and monthly dispatch reports.</p></li><li><p>Monitor loading delays, vehicle turnaround time, dispatch quantity, and pending orders.</p></li><li><p>Ensure compliance with company procedures, customer requirements, and applicable safety standards.</p></li><li><p>Support stock audits, physical verification, and reconciliation activities.</p></li><li><p>Maintain proper housekeeping and ensure safe working practices in the dispatch area.</p></li><li><p>Supervise and guide dispatch coordinators, operators, contract manpower, and support staff as required.</p></li></ul><p>Educational Qualification</p><ul><li><p>Diploma / Bachelor's Degree in Logistics, Supply Chain, Commerce, Business Administration, or a related discipline.</p></li><li><p>Technical qualification with relevant steel industry experience may also be considered.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>5–8 years of experience</strong> in dispatch, logistics, warehouse, finished goods, or material control.</p></li><li><p>Experience in a <strong>steel plant / steel mill / rolling mill</strong> is strongly preferred.</p></li><li><p>Experience handling finished steel products such as bars, rebars, sections, wire rods, coils, billets, or other long/flat products will be an advantage.</p></li><li><p>Experience with <strong>SAP/ERP, weighbridge, dispatch documentation, stock reconciliation, and vehicle coordination</strong> is preferred.</p></li></ol>

<p><strong>Job purpose: The</strong> Service Advisor is responsible for assisting customers with their service needs, providing detailed information about services offered, managing service schedules, and ensuring a smooth customer experience from drop-off to pick-up. They act as the liaison between customers and the service department, ensuring customer satisfaction and operational efficiency.</p><p><strong>Job responsibilities&nbsp;</strong></p><ul><li><p>Follow the NSSW standards in all customer touch points</p></li><li><p>Responsible to attend high profile & major fleet customers.</p></li><li><p>Promptness in receiving/greeting customers, understand their needs</p></li><li><p>Proper inventory of customer’s vehicle and record customers’ requirements.</p></li><li><p>Updating customer data base</p></li><li><p>Re-confirm the Job requirements/Repair details/cost involved/delivery time etc. and obtaining customer’s approval.</p></li><li><p>To arrange test drive as required jointly with customer</p></li><li><p>Ensure legible and clear job advice and create job card</p></li><li><p>Follow-up the job progress</p></li><li><p>Provide feedback to customer for additional repairs, delayed delivery time and obtain approvals.</p></li><li><p>Brief the customer on warranty coverage/Service contract coverage</p></li><li><p>Promoting Service Contracts/other service products (upselling)</p></li><li><p>Ensure job cards are closed on time</p></li><li><p>Ensure car is cleaned and ready for delivery as per the promised date and set time.</p></li><li><p>Notify customer in in advance in case of delay</p></li><li><p>Receive customer, explain jobs carried out and charges, ensure payment and deliver the vehicle</p></li><li><p>Achieving financial/non-financial targets (Labour sales/CSI/RO Nos/Service campaign targets etc.)</p></li><li><p>Develop and maintain long term relationship to enhance customer retention</p></li><li><p>Handle customer complaints on priority and bring it to the notice of the superiors.</p></li><li><p>Attend customer queries promptly</p></li><li><p>Ensure the pending job cards to be closed within the time limit</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Educational Qualification&nbsp;</strong></p><ul><li><p>Degree/3-year Diploma in Automobile/Mechanical Engineering.</p></li></ul><p><strong>Work Experience&nbsp;</strong></p><ul><li><p>3 years practical experience with Dealers in similar positions.</p></li></ul><p><strong>Competencies&nbsp;</strong></p><ul><li><p>Customer handling & negotiation skills.</p></li><li><p>Strong knowledge of vehicle systems, repairs, and maintenance services (preferred in automotive industries).</p></li><li><p>Excellent customer service, communication, and interpersonal skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>Ability to manage time effectively and prioritize tasks in a fast-paced environment.</p></li><li><p>Proficiency in Microsoft Office Suite and service management software (preferred).</p></li></ul><p><strong>Languages&nbsp;</strong></p><ul><li><p>English, Arabic is desirable</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>The role is responsible for end-to-end procurement and supply chain support activities, including sourcing, contract management, supplier performance evaluation, imports clearance, ERP master data management, and P2P processes to ensure cost-effective and timely delivery of goods and services across the business.</p><br> <ul> <li>Roles – Foreign &amp; local Purchasing / MDM / Imports clearance &amp; documentation / Petty cash management / OTM / commercial contracts / Bank guarantees / LC`s / Supplier evaluations &amp; ratings</li> <li>Areas – Refinery/Production/Filling/Warehouse/Margarine/Administration/ Corporate services</li> <li>Categories – CAPEX, MRO, Service contracts, maintenance contracts, General requirements</li> </ul><br><br>Roles &amp; Responsibilities <br><p>Manage end-to-end procurement activities for spares, services, MRO, CAPEX, maintenance, and service contracts, including sourcing, RFQs, vendor negotiations, evaluations, approvals, contract administration, PO issuance, and payment coordination.<br>Coordinate import documentation, customs clearance, duty exemption processing, and logistics activities through relevant stakeholders and systems.<br>Administer petty cash for import duties, VAT, logistics expenses, and ensure timely reconciliation and claim settlement.<br>Conduct supplier onboarding, performance evaluations, quarterly supplier reviews, and continuous improvement initiatives.<br>Support Procure-to-Pay (P2P) activities, including invoice processing, accrual management, advance payments, and payment issue resolution with Finance and SSC teams.<br>Coordinate inbound and outbound logistics for equipment servicing, repairs, and material movement.<br>Maintain supplier master data, support supplier creation, updates, and data governance within ERP/SAP systems.<br>Monitor open orders, delivery schedules, supplier follow-ups, reporting, and other procurement administration activities.</p><br><br><br>KPIs <br> <span>KPI 1: Procurement Cycle Time</span> <ul> <li><span>95% of purchase requisitions converted to PO within agreed SLA timelines</span></li> <li><span>Measure: Average turnaround time from PR receipt to PO issuance.</span></li> </ul> <span>KPI 2: Cost Savings / Cost Avoidance</span> <ul> <li><span>Achieve minimum 3–5% annual cost savings or cost avoidance through negotiations, supplier sourcing, and commercial optimization</span></li> <li><span>Measure: Savings against budget, previous purchase value, or benchmark prices.</span></li> </ul> <span>KPI 3: Supplier &amp; P2P Performance</span> <ul> <li><span>95% on-time delivery performance and 100% completion of quarterly supplier evaluations</span></li> <li><span>Measure:</span> <ul> <li><span>Supplier OTIF (On Time In Full)</span></li> <li><span>Completion of supplier rating/evaluation process</span></li> <li><span>Reduction in payment delays due to procurement issues.</span></li> </ul> </li> </ul> <br><br><br>Work experience requirement <br><p>Minimum 2 yrs / Working on ERP system preferably on SAP</p><br><br><br>Qualification <br><p>Engineering Graduate</p><br><br><br>Competencies <br><br><br> </div>

<p>The Business Manager will be supporting the Operations Division in the successful delivery of the Guest disruption Recovery programme by analyzing business processes, operational data and stakeholder requirements; translating business needs into clear requirements, process designs, acceptance criteria and implementation documentation that support improved guest recovery outcomes during irregular operations. Duties: • Identify gaps, pain points, dependencies and opportunities to improve disruption response, coordination, decision-making and guest recovery execution. • Support the development of business cases, options analysis, benefits tracking and impact assessments for proposed disruption management solutions. • Translate business requirements into functional specifications, user stories, process designs and acceptance criteria for technology and operational delivery teams. • Analyse operational performance data, disruption scenarios, root causes and trends to provide actionable insights and support data-driven decision-making. • Coordinate with cross-functional teams including Network Operations, Flight Ops, Crew, Guest Experience, DTI and other relevant business areas to ensure integrated end-to-end solutions. • Support workshops, interviews and working sessions, preparing materials, capturing outputs and converting decisions into structured actions and documentation. Skills • Strong business analysis, requirements gathering and process mapping skills. • Ability to document end-to-end operational workflows and translate complex processes into clear business and functional requirements. • Excellent stakeholder management, facilitation and communication skills, with the ability to work across operational and technical teams. • Good understanding of airline or complex operational environments, with exposure to disruption, irregular operations or operational control preferred. • Experience using tools such as Microsoft Excel, PowerPoint, Visio, Power BI, JIRA, Confluence or equivalent documentation and reporting platforms.</p><p>• Bachelor’s degree in Business Administration, Information Systems, Engineering, Aviation Management or a related discipline. • Minimum 4-5 years’ experience in a Business Manager, Operations Manager, Process Manager or transformation role. • Experience supporting operational transformation, technology-enabled change or programme delivery within aviation, transport, logistics or another time-critical operational environment is preferred. • Proven experience documenting business requirements, process flows, functional specifications, user stories and test scenarios. • Experience working with cross-functional stakeholders and supporting workshops, governance forums and implementation activities. • Experience with disruption management, guest recovery, customer communications, service recovery, welfare handling or passenger servicing processes is advantageous</p>

<ul><li><p>To receive purchase requests, verfiy completeness, identify possible suppliers and obtain quotations.</p></li><li><p>To negotiate best purchasing package in terms of quality, price, terms, delivery and service with suppliers.</p></li><li><p>Responsible for the preparation and process of purchase orders and documents in accordance the company policies and procedures.</p></li><li><p>coordinate with user departments and suppliers</p></li><li><p>Monitor and follow-up orders placed with suppliers.</p></li><li><p>monitor and co-ordering deliveries of items between suppliers</p></li><li><p>Handling and monitoring of claims to suppliers for nonconforming product/ services, shortages and/ or missing deliveries.</p></li><li><p>Maintain complete updated procurement records</p></li><li><p>Assisting in preparation of End use certificate.</p></li><li><p>Payment reconciliation and documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field.</p></li><li><p>Professional certifications such as CIPS, CPSM, or CSCP are highly desirable.</p></li><li><p>Proven experience in procurement or purchasing within the manufacturing or technology sectors.</p></li><li><p>Minimum 7 years of progressive experience in strategic sourcing and supplier management.</p></li></ul>

<ul><li><p>Act as the primary liaison between business users, product owners, developers, QA teams, and third-party vendors to ensure alignment of requirements and solution delivery.</p></li><li><p>Support application lifecycle management, including system enhancements, upgrades, deployments, and post-production support.</p></li><li><p>Monitor system performance, data quality, and operational workflows to identify anomalies, troubleshoot issues, and recommend corrective actions.</p></li><li><p>Conduct impact assessments for business and system changes, ensuring minimal disruption to operations.</p></li><li><p>Collaborate with technical teams on system integration requirements, API interfaces, and data mapping activities.</p></li><li><p>Coordinate and support testing activities, including System Integration Testing (SIT), User Acceptance Testing (UAT), and defect management.</p></li><li><p>Facilitate stakeholder workshops, requirement gathering sessions, and solution walkthroughs.</p></li><li><p>Ensure compliance with organizational standards, security requirements, and governance frameworks.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Technical Skills</p><ul><li><p>Knowledge of Software Development Life Cycle (SDLC) and Agile delivery methodologies.</p></li><li><p>Ability to analyze business processes and design system solutions.</p></li><li><p>Working knowledge of SQL for data analysis, validation, and troubleshooting.</p></li><li><p>Understanding of system integration concepts, APIs, and data exchange mechanisms (files, ETL etc.).</p></li><li><p>Experience with Microsoft Office Suite, particularly Excel for reporting and data analysis.</p></li><li><p>Familiarity with ticketing and project management tools such as Jira, Azure DevOps, ITSM, ServiceNow, or similar platforms.</p></li><li><p>Experience with testing methodologies, defect tracking, and UAT coordination.</p></li><li><p>Understanding of application support and incident management processes.</p></li></ul><p>Functional Skills</p><ul><li><p>Excellent analytical and problem-solving capabilities.</p></li><li><p>Strong stakeholder engagement and communication skills.</p></li><li><p>Ability to bridge business and technical teams effectively.</p></li><li><p>Strong organizational and time-management abilities.</p></li><li><p>Ability to manage multiple priorities in a fast-paced environment.</p></li><li><p>Workshop facilitation and requirements gathering expertise.</p></li></ul><p>Required Experience / Knowledge Areas *</p><ul><li><p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p></li><li><p>5+ years of experience in System Analysis, Business Analysis, Application Support, or related roles.</p></li><li><p>Experience working with enterprise applications and business-critical systems.</p></li><li><p>Experience supporting system implementation, enhancement, and transformation projects.</p></li><li><p>Knowledge of application support, incident management, and service delivery frameworks.</p></li><li><p>Knowledge of ITIL processes, service management principles, and operational governance.</p></li><li><p>Experience in data analysis, validation, reporting, and dashboard preparation.</p></li><li><p>Experience coordinating with business users, development teams, QA teams, and external vendors.</p></li></ul><p>Skills</p><p>SDLC</p><p>Agile</p><p>SQL</p></li></ul>

<p><strong>Job purpose: The</strong> Service Advisor is responsible for assisting customers with their service needs, providing detailed information about services offered, managing service schedules, and ensuring a smooth customer experience from drop-off to pick-up. They act as the liaison between customers and the service department, ensuring customer satisfaction and operational efficiency.</p><p><strong>Job responsibilities&nbsp;</strong></p><ul><li><p>Follow the NSSW standards in all customer touch points</p></li><li><p>Responsible to attend high profile & major fleet customers.</p></li><li><p>Promptness in receiving/greeting customers, understand their needs</p></li><li><p>Proper inventory of customer’s vehicle and record customers’ requirements.</p></li><li><p>Updating customer data base</p></li><li><p>Re-confirm the Job requirements/Repair details/cost involved/delivery time etc. and obtaining customer’s approval.</p></li><li><p>To arrange test drive as required jointly with customer</p></li><li><p>Ensure legible and clear job advice and create job card</p></li><li><p>Follow-up the job progress</p></li><li><p>Provide feedback to customer for additional repairs, delayed delivery time and obtain approvals.</p></li><li><p>Brief the customer on warranty coverage/Service contract coverage</p></li><li><p>Promoting Service Contracts/other service products (upselling)</p></li><li><p>Ensure job cards are closed on time</p></li><li><p>Ensure car is cleaned and ready for delivery as per the promised date and set time.</p></li><li><p>Notify customer in in advance in case of delay</p></li><li><p>Receive customer, explain jobs carried out and charges, ensure payment and deliver the vehicle</p></li><li><p>Achieving financial/non-financial targets (Labour sales/CSI/RO Nos/Service campaign targets etc.)</p></li><li><p>Develop and maintain long term relationship to enhance customer retention</p></li><li><p>Handle customer complaints on priority and bring it to the notice of the superiors.</p></li><li><p>Attend customer queries promptly</p></li><li><p>Ensure the pending job cards to be closed within the time limit</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Educational Qualification&nbsp;</strong></p><ul><li><p>Degree/3-year Diploma in Automobile/Mechanical Engineering.</p></li></ul><p><strong>Work Experience&nbsp;</strong></p><ul><li><p>3 years practical experience with Dealers in similar positions.</p></li></ul><p><strong>Competencies&nbsp;</strong></p><ul><li><p>Customer handling & negotiation skills.</p></li><li><p>Strong knowledge of vehicle systems, repairs, and maintenance services (preferred in automotive industries).</p></li><li><p>Excellent customer service, communication, and interpersonal skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>Ability to manage time effectively and prioritize tasks in a fast-paced environment.</p></li><li><p>Proficiency in Microsoft Office Suite and service management software (preferred).</p></li></ul><p><strong>Languages&nbsp;</strong></p><ul><li><p>English, Arabic is desirable</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><p>Your mission is to work closely with our CRM team to ensure the execution of projects goes as smoothly as possible. As a Sr. Specialist, you will own and implement CRM campaigns on a country level for talabat. You'll need to be flexible, performance-driven, with an experimentation mindset and able to work with tight deadlines and be willing to be hands-on to get the job done.&nbsp;&nbsp;This role will be part of our regional Performance Marketing team looking after all talabat markets.</p><br><ul><li>Ideation of CRM campaigns around the customer lifecycle to meet business needs&nbsp;</li><li>Coordination with Campaign Ops team for launch of CRM campaigns to address challenges faced by local markets (churn increase, frequency drop etc.)</li><li>Forecasting, aligning and monitoring campaign spend and ensuring adherence to monthly, quarterly and annual CRM budgets</li><li>Monitoring lifecycle campaign performance and suggesting optimizations based on best practices and learnings from other markets&nbsp;</li><li>Creating visibility for local marketing teams on performance and cost evolution&nbsp;</li><li>Formulation of data backed hypotheses to optimize ROI from existing flows</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p>Bachelor's degree in marketing or equivalent, with a strong data focus.&nbsp;</p><br></li><li><p>Minimum 2 years of proven relevant work experience, preferably in a fast-paced working environment.</p><br></li><li><p>Excellent excel skills.</p><br></li><li><p>Experience in working with CRM and campaign management tools like Braze or similar is a plus.&nbsp;</p><br></li><li><p>Being data-driven and passionate about results. Comfortable working with data and reporting campaign performance.&nbsp;</p><br></li><li><p>Good time management skills.</p><br></li><li><p>Fluency in written and spoken English. Arabic fluency is a plus</p><br></li><li><p>Good interpersonal, communication and presentation skills</p><br></li><li><p>Proactive, responsible, attention to detail and a good team player</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><br><p>Your mission is to work closely with our CRM team to ensure the execution of projects goes as smoothly as possible. As a Sr. Specialist, you will own and implement CRM campaigns on a country level for talabat. You'll need to be flexible, performance-driven, with an experimentation mindset and able to work with tight deadlines and be willing to be hands-on to get the job done. This role will be part of our regional Performance Marketing team looking after all talabat markets.</p><br><br><ul><li>Ideation of CRM campaigns around the customer lifecycle to meet business needs&nbsp;</li><li>Coordination with Campaign Ops team for launch of CRM campaigns to address challenges faced by local markets (churn increase, frequency drop etc.)</li><li>Forecasting, aligning and monitoring campaign spend and ensuring adherence to monthly, quarterly and annual CRM budgets</li><li>Monitoring lifecycle campaign performance and suggesting optimizations based on best practices and learnings from other markets&nbsp;</li><li>Creating visibility for local marketing teams on performance and cost evolution&nbsp;</li><li>Formulation of data backed hypotheses to optimize ROI from existing flows</li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><ul><li><p>Bachelor's degree in marketing or equivalent, with a strong data focus.&nbsp;</p><br><br></li><li><p>Minimum 2 years of proven relevant work experience, preferably in a fast-paced working environment.</p><br><br></li><li><p>Excellent excel skills.</p><br><br></li><li><p>Experience in working with CRM and campaign management tools like Braze or similar is a plus.&nbsp;</p><br><br></li><li><p>Being data-driven and passionate about results. Comfortable working with data and reporting campaign performance.&nbsp;</p><br><br></li><li><p>Good time management skills.</p><br><br></li><li><p>Fluency in written and spoken English. Arabic fluency is a plus</p><br><br></li><li><p>Good interpersonal, communication and presentation skills</p><br><br></li><li><p>Proactive, responsible, attention to detail and a good team player</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>To provide higher support in procurement and logistics by managing mid-level sourcing decisions, coordinating closely with internal teams, and handling critical vendor relationships. The role will take ownership of selected procurement categories and logistics follow-ups, contribute to vendor evaluations, and ensure material availability within agreed timelines and cost parameters.</span></p><br><br>Responsibilities:<br><p>Essential Roles and Responsibilities</p><br><p>Functional Roles and Responsibilities:</p><br><p>• Support the Logistics &amp; Purchase Manager in forecasting and planning procurement needs for specific projects or material categories.</p><br><p>• Identify and categorize procurement requirements, compile material specifications, and ensure optimal sourcing in terms of cost, quality, and timelines.</p><br><p>• Conduct vendor and market analysis to identify opportunities for improved pricing, product quality, and supply efficiency.</p><br><p>• Stay updated on market trends; procure samples, brochures, and technical data from available suppliers; present findings for internal review and final confirmation.</p><br><p>• Prepare and issue Requests for Quotations (RFQs), negotiate prices and payment terms, and provide recommendations for vendor selection.</p><br><p>• Negotiate favorable credit terms with suppliers and ensure proper opening and issuance of LPOs with agreed pricing and delivery timelines.</p><br><p>• Obtain necessary approvals and place purchase orders with the most cost-effective and viable suppliers, ensuring delivery as per agreed terms.</p><br><p>• Prepare periodic reports summarizing supplier performance and pricing trends; conduct regular market surveys to explore better alternatives.</p><br><p>• Coordinate with user departments to review procurement requirements, ensure alignment with project needs, and improve internal service delivery.</p><br><p>• Assist the Manager in conducting supplier performance reviews and contribute to developing a preferred vendor list for critical materials.</p><br><p>• Proactively highlight potential delays, cost variances, and quality concerns to the Manager and suggest appropriate mitigation plans.</p><br><p>• Support cost-saving initiatives by identifying efficiency opportunities and contributing to procurement reporting through data collection and analysis.</p><br><p>• Maintain accurate procurement records and documentation in line with audit and compliance requirements.</p><br><p>• Assist in training new team members or interns, as and when required.</p><br><br>Qualifications:<br><p><span>Education/Certification and Continued Education&nbsp;</span><br><span>• Graduate (any discipline)</span><br><br><span>Years of Experience&nbsp;</span><br><span>• 8-10 years’ experience in the Procurement / Purchase industry with good exposure in Joinery /Interior Fit out&nbsp;</span><br><span>• Previous experience in Building Materials Company&nbsp;</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Customer Service Agent <p><strong> Hiring: Customer Service Agent</strong></p><br> <p> <strong>Location:</strong> Abu Dhabi, UAE<br> <strong>Salary:</strong> AED 4,500–5,500/month<br> <strong>Work:</strong> On-site | Rotational Shifts</p><br> <p><strong>Requirements:</strong></p><br> <ul><li>Fluent <strong>Arabic &amp; English</strong> required</li><li><strong>Hindi/Urdu is an advantage</strong></li><li>Customer service/call center experience preferred</li><li>Experience in logistics, delivery, mobility, or e-commerce is an advantage</li><li>Good communication, complaint-handling, and problem-solving skills</li><li>Basic computer/CRM skills</li></ul> <p><strong>Working Schedule:</strong></p><br> <ul><li><strong>6 days/week</strong></li><li><strong>1 rotational day off</strong></li><li><strong>8 working hours/day + 1-hour break</strong></li><li>Rotating shifts based on business requirements</li><li>May include evenings, weekends, and public holidays</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Senior Project Manager - Terminals &amp; Concourses</p><br> <br><br> <p>Human Resource Development</p><br> <br><br><p><strong>THIS IS WHAT FUTURE FOCUS FEELS LIKE</strong></p><br><br><p><strong>STRATEGY AND DEVELOPMENT</strong></p><br><br><p><strong>Senior Manager – Projects (Terminal &amp; Concourse)</strong></p><br><br><p>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry</p><br><br><br><p><strong>What you’ll deliver</strong></p><br><br><p>•You'll propose and set up project delivery governance</p><br><br><p>•You'll be responsible for the development &amp; sign-off of the Project Management Plan (PMP) with the Business Owner &amp; Programme Lead</p><br><br><p>•You'll manage the handover of the project to the operational teams</p><br><br><p>•You'll coordinate SME, internal/ external resources, etc. to ensure optimal execution of the projects&nbsp;</p><br><br><p>•You'll ensure all DA governance processes are adhered to within the project delivery&nbsp;</p><br><br><br><p><strong>What you bring</strong></p><br><br><p>•You should be educated to a Bachelor’s Degree Bachelor’s Degree in Project Management, Operational Readiness and and Construction Contract Management,&nbsp;acquired 7 – 10 years of relevant experience and 10 – 12 years of overall experience</p><br><br><p>•You’ll have proven track record in having delivered complex MEP, sustainability, security, technology, and resilience systems projects</p><br><br><p>•You’ll have strong knowledge of industry standards, regulations, and best practices related to airport sustainability, security, technology, and resilience systems projects.</p><br><br><p>•You'll have excellent stakeholder management skills, with a proven ability to build and maintain relationships at all levels of an organisation</p><br><br><br><p><strong>Life at Dubai Airports</strong></p><br><br><p>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.</p><br> </div>

<p>This is a client-side Project Manager opportunity with the Chairman's Office of a leading diversified business group, responsible for delivering an exclusive portfolio of luxury villa and corporate office developments in Dubai. Working closely with senior leadership, you will lead consultants, contractors and key stakeholders, managing approvals, budgets, programmes and quality to successfully deliver high-profile projects from concept through to completion. Client Details Our client is a well-established diversified international business group with a significant presence across multiple industries and a long-term investment outlook. The Chairman's Office oversees a portfolio of prestigious real estate and corporate projects, offering the opportunity to work on highly confidential, premium developments with direct exposure to senior decision-makers. Description * Lead the delivery of luxury villa and premium corporate office projects from inception to completion. * Manage project approvals with relevant government authorities and statutory bodies. * Coordinate and drive consultants, architects, designers and contractors throughout the project lifecycle. * Monitor programme, cost, quality and project risks to ensure successful delivery. * Review designs and technical submissions to maintain project objectives and quality standards. * Chair project meetings and provide regular progress updates to senior stakeholders. * Manage procurement, tender evaluations and consultant/contractor performance. * Ensure projects are delivered in line with timelines, budgets and governance requirements. * Work closely with senior leadership on project strategy and execution. * Support future expansion into larger real estate and international development projects. Job Offer * Permanent contract with long-term career prospects. * Opportunity to work on impactful construction projects in the business services sector. If you are ready to move forward in your career as a Project Manager, we encourage you to appl</p><p>* Proven experience delivering high-end luxury villas, premium office fit-outs, hospitality or luxury retail projects on the client side, consultancy or contractor side. * Recent UAE experience is mandatory for this position * Degree in Architecture, Civil Engineering, Construction Management or a related discipline from a recognised Western university is highly preferred * Strong track record managing consultants, contractors, authorities and senior stakeholders independently. * Excellent understanding of approvals, procurement, contract administration and project delivery. * Experience working in premium, detail-driven environments where quality and stakeholder management are critical. * Strong communication and presentation skills with the confidence to engage with executive leadership in an international business environment.</p>

<ul><li><p>Ø Planning, managing, and supervising all on-site activities for interior fit-out and renovation projects. Ø Review drawings, BOQs, and project specifications to assess constructability and site needs. Ø Ensure construction aligns with approved drawings, specifications, and quality standards. Ø Monitor site progress, schedule and report delays or variations. Ø Supervise day-to-day site operations including subcontractors, suppliers, and laborers. Ø Manage procurement and timely delivery of materials, tools, and equipment. Ø Assist in testing & commissioning of MEP and finishing systems. Ø Maintain updated site documentation (daily reports, inspection logs, progress photos) Ø Conduct regular site inspections to ensure safety and quality compliance. Ø Ensuring timely, cost-effective, and high-quality project delivery in accordance with design specifications and client requirements. Ø Coordinate with designers, consultants, and engineers to resolve on-site technical issues. Ø Prevent unauthorized variations or rework by ensuring correct execution of drawings and specs. Ø Minimize site wastage of materials and optimize use of manpower. Ø Coordinating subcontractors, trades, materials, and logistics on-site. Ø Enforcing safety, quality, and environmental compliance on construction sites. Ø Attend meetings with clients, consultants, and subcontractors. Ø Contribute to the construction methodology, sequencing, and initial project planning. Ø Support the Project Manager in client handover and close-out processes. Ø Enforce safety rules and stop work if unsafe conditions are identified. Ø Approve minor on-site changes or methods (within delegated limits). Ø Direct and allocate tasks to subcontractors and site personnel. Ø Request material deliveries, equipment, and logistics support. Ø Escalate critical issues, delays, or conflicts to the Project Manager or upper management. Ø Recommend approval or rejection of subcontractor works based on inspections. Ø Timely project delivery (on or before deadline) Ø Client satisfaction at handover</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Knowledge, skills & abilities required: · Bachelor’s degree in construction management, Civil Engineering, Architecture, or related field · Minimum 7–10 years of experience in interior fit-out or construction, including site-based roles · Deep understanding of end-to-end fit-out workflows (drywall, ceilings, flooring, MEP integration, joinery) · Knowledge of high-spec materials, sustainable finishes, and modern installation techniques. · Ability to interpret architectural, structural, and MEP plans with accuracy. · Knowledge of local construction safety laws and industry best practices · Understanding of project phases from mobilization to handover, including procurement, coordination, and snagging. · Ability to lead subcontractors, trades, and labor teams to deliver high-quality results under pressure. · Quick thinking to resolve site issues, delays, or design conflicts with practical solutions. · professional communication with clients, consultants, and internal teams regular progress and site reporting. · Strong leadership and site management skills · Deep understanding of fit-out processes, materials, and finishes · Ability to interpret technical drawings and specifications · Proficiency in scheduling software (MS Project, Primavera, AutoCAD or Revit) · Skilled in dealing with suppliers and subcontractors to ensure cost-effectiveness and timely delivery · Manage several site issues or subcontractor teams simultaneously. · Represent the company well during site visits, inspections, or handovers. · Possess excellent time-management skills, juggling multiple tasks within set deadlines. · Technical Skills & Knowledge · Attention to details</p></li></ul>

Job Title: Cashier Job Type: Full-time · On-site · Shift Based Location: Houshi, Sharjah<br>IMMEDIATE JOINING!<br>About Us:Golden Cart is a premium supermarket located in the rapidly growing affluent neighbourhood of Houshi Sharjah, dedicated to providing top-quality products related to food, groceries, beverages, personal care, household items, health & wellbeing while providing excellent customer service.<br>Job Description:The Cashier is responsible for delivering a smooth, accurate, and friendly checkout experience for customers, both in-store and through online delivery platforms. This role represents the final point of contact in the customer journey and plays a key part in upholding Golden Cart’s premium service standards, efficiency, and brand image.<br>Key Responsibilities<br>Customer Service Greet customers warmly and professionally at all times Ensure polite, respectful, and efficient service at the checkout counter Assist customers with basic inquiries or direct them to the appropriate staff member Maintain a calm and positive attitude during peak hours<br>Cash Handling & Transactions Accurately scan and process items using the POS system Handle cash, card, and digital payments (Apple Pay, Google Pay, etc.) Issue receipts and process refunds or exchanges according to company policy Ensure correct pricing, promotions, and discounts are applied<br>Talabat & Online Order Handling Receive, process, and prepare Talabat and Now Now orders accurately and on time Coordinate with in-store staff to ensure correct picking and packing of items Verify order details before handover to delivery riders Maintain clear communication to avoid delays, missing items, or errors<br>Accuracy & Compliance Balance the cash drawer at the beginning and end of each shift Report discrepancies immediately to the supervisor Follow all company procedures for cash handling and loss prevention<br>Store Support Keep the checkout and online order area clean, organized, and presentable Assist with packing groceries carefully and efficiently Support basic store tasks when required<br>Requirements & Qualifications Previous cashier or retail experience preferred (supermarket experience is a plus) Fluent English required; Arabic fluency is a strong advantage Comfortable using POS systems and delivery platforms (Talabat experience is a plus) Strong attention to detail and accuracy Professional appearance and customer-focused attitude Ability to stand for long hours and work flexible shifts<br>Key Skills Excellent communication and customer service skills Ability to multitask between in-store and online orders Trustworthy and responsible with cash Works well under pressure and in a fast-paced environment Strong teamwork and coordination skills<br>What We Offer<br>Competitive salary Supportive, professional work environment Training on systems, Talabat handling, and service standards Growth opportunities within Golden Cart<br>How To Apply<br>Apply via Linked In Easy Apply.

About Nep Group<br><br>NEP Group is a leading provider of outsourced broadcast and live event solutions. With a global footprint spanning multiple continents, NEP supports the world's most demanding media productions - from live sports and entertainment to news and corporate events. Our Middle East & Asia team operates across complex, multi-market environments, partnering closely with commercial and operational teams to deliver world-class productions.<br><br>Role Overview<br><br>We are seeking a commercially astute and relationship-driven Commercial Finance Manager to join our Middle East & Asia team, based in Dubai. This is a pivotal finance business partnering role, working closely with commercial, operational, and delivery teams across the region to provide financial insight, challenge, and support that drives profitable growth.<br><br>The successful candidate will be a qualified accountant with a strong track record in commercial finance environments, an ability to operate effectively across borders and time zones, and the emotional intelligence to build trusted relationships with both finance and non-finance stakeholders.<br><br>Key Responsibilities<br><br>Finance Business Partnering<br><br>Act as the primary finance partner to commercial, operational, and delivery teams across the Middle East & Asia region, with a particular focus on supporting the newly created Commercial Operations Manager role - a key strategic position within the business. Provide timely, clear, and commercially relevant financial analysis to support decision-making on bids, contracts, and new business opportunities. Build strong, trusted relationships with senior stakeholders - including sales, operations, and regional leadership - across multiple geographies and time zones. Challenge assumptions constructively and bring a commercial lens to financial planning and forecasting.<br><br>Revenue & Commercial Support<br><br>Own the financial review of commercial forecasts, pricing, and contracts, ensuring margin integrity and appropriate risk management. Maintain robust revenue tracking, pipeline reporting, and commercial dashboards to support regional business reviews. Lead the budgeting and forecasting, in collaboration with commercial teams, of the region’s sales forecast.<br><br>Operational & Delivery Partnering<br><br>Serve as a trusted finance business partner to operational and delivery teams, including logistics and project delivery, helping them understand cost drivers, project economics, and financial performance. Work closely with the Commercial Operations Manager - a newly created strategic role - to embed financial discipline into operational planning and commercial execution, ensuring alignment between revenue ambition and delivery capacity. Support and implement post-project financial reviews, ensuring learnings on cost and margin performance are fed back into future commercial pricing and planning.<br><br>Planning, Reporting & Analysis<br><br>Lead the commercial finance input into the annual budget and quarterly forecasting cycles for the region. Prepare and present meaningful management reporting, variance analysis, and performance commentary to regional and group leadership. Understand and challenge month end results, working with the Controlling team. Produce monthly management reporting for the Head of Commercial Finance and Chief Financial Officer. Identify trends, risks, and opportunities within the financial data and communicate these proactively.<br><br>People Management<br><br>Support the growth and development of junior finance team members (2 x Analysts), providing coaching and structured feedback.<br><br>Cross-Border Collaboration<br><br>Work effectively with group finance, operations, and commercial functions across different regions, cultures, and time zones. Contribute to the continuous improvement of financial processes, systems, and reporting tools across the region.<br><br>Essential<br><br>QUALIFICATIONS & EXPERIENCE<br><br>Fully qualified CIMA or ACCA accountant. Minimum 7 years of post-qualification experience in a commercial finance or finance business partnering role. Proven track record of partnering with sales, commercial, revenue-generating, or operational delivery teams. Strong analytical skills with the ability to translate complex financial data into clear, actionable insight. High emotional intelligence - able to adapt communication style, navigate ambiguity, and influence without authority. Experience working across multiple geographies or time zones in an international business environment. Advanced proficiency in Excel and financial modelling; comfortable with ERP and reporting systems.<br><br>Desirable<br><br>Experience within the broadcast, media, or live events industry. Exposure to the Middle East business environment. Experience with Hyperion Arabic language skills (not required).<br><br>KEY COMPETENCIES<br><br>Commercial Acumen — Understands the commercial drivers of the business and uses financial insight to support growth. Relationship Building — Develops genuine, effective working relationships with stakeholders at all levels. Communication — Presents financial information clearly and confidently to both finance and non-finance audiences. Adaptability — Thrives in a fast-paced, multi-cultural, multi-time-zone environment. People Leadership — Motivates and develops team members to perform at their best. Integrity — Maintains the highest standards of financial rigour and professional ethics.

<p><strong>Job Summary:</strong></p><p>Responsible for managing technology service transformation and service management initiatives, ensuring effective delivery and operational readiness.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead projects related to IT service management, service operations, process improvement, and technology service delivery.</p></li><li><p>Manage project scope, schedule, budget, risks, dependencies, and resources.</p></li><li><p>Work closely with infrastructure, applications, service desk, vendors, and business stakeholders.</p></li><li><p>Drive implementation of ITSM processes and service improvement initiatives.</p></li><li><p>Ensure smooth transition of projects into business-as-usual operations.</p></li><li><p>Strong knowledge of <strong>ITIL, ITSM, service governance, incident/problem/change management</strong> is preferred.</p></li><li><br></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; Master's degree preferred.</li><li>Possession of a Project Management Professional (PMP) or PRINCE2 certification is highly desirable.</li><li>Minimum of 7-10 years of progressive experience in project management, with a significant focus on technology services or IT infrastructure.</li><li>Proven track record of successfully delivering complex technology projects in a fast-paced corporate environment.</li></ul>