Shipping representative Jobs

We are currently hiring a Manager – Learning & Development for a leading luxury retail group in the UAE.,ROLE PURPOSERuns the function day to day. Owns the calendar, builds and approves the learning content, manages the two delivery roles, and personally carries store management capability — the development gap that matters most, because Rivoli promotes its managers off the floor. KEY RESPONSIBILITIESTraining calendar. Build and own the annual and quarterly calendar for all markets, worked backwards from the trading calendar so delivery lands when the floor can absorb it. Content development, review and approval. Build learning content directly — particularly management and leadership programmes and anything the Assistant Manager cannot absorb — and set the standard for how content is written across the department. Review and approve all content, including anything AI-assisted, before it goes to the L&TD Head for sign-off and reaches the learner on time. Team management. Manage, coach and develop the Assistant Manager and Field Trainer, and protect their field days against administrative drift. Assessment and IDPs. Run the assessment cycle against the competency framework, and quality-assure the Individual Development Plans that come out of it. Management capability. Personally deliver the Store Manager and Store In-charge development programmes — coaching, team leadership and managing performance on the floor. Store visit governance. Own the store visit and observation format, and report findings two ways: store by store, so each store gets its own action list; and consolidated, so a repeated finding is treated as a content or process problem, not an individual one. Brand training rollout. Coordinate with the brand teams on scheduling, nominations and certification as new brand training is released. Regional cycles. Run planned visit cycles in the regional markets – Qatar, Oman and Bahrain, and develop local store champions to carry the routine between visits. Mystery shopping. Run the programme operationally whenever it is active. Reporting. Weekly report to the L&TD Head every Friday, plus the monthly dashboard connecting learning activity to the commercial KPIs. MEASURED ONConversion rate movement across all stores covered by the training calendar. IDP completion across the population, and progression rate for identified high-potential colleagues. Calendar adherence — planned sessions delivered on schedule across all four markets. Learning content produced and approved against the annual content plan. Field-day adherence for self and team; team performance, development and retention. PROFILE10-15 years of experience, including 3 or more managing an L&D or training team. Floor credibility matters here, over and above a training qualification Ideally has carried a store or area target. Instructional design capability and confident delivery to store managers. GCC multi-market experience. Valid UAE driving license. Desirable certifications: CPTD (ATD) or CIPD Level 7, a recognized professional coaching qualification.

Black & Grey HR is partnering with a Commercial Real Estate company based out of Abu Dhabi, UAE. our client is seeking to hire an experienced Projects Director to oversee all design and construction work-streams for both new developments and existing asset enhancements. Lead the Development & Projects department to manage end-to-end project activities, establishing best-in-class benchmarks for quality, efficiency, and service delivery. Ensure that every project aligns with the organization’s strategic goals, brand identity, and operational specifications.<br><br>Key Responsibilities<br><br>Strategy Development & Planning<br><br> Serve as a key member of the executive management team, actively contributing to the organization’s vision, strategy, and long-term objectives to maximize short-, medium-, and long-term profitability. Partner with the CEO to formulate and direct the departmental strategy, ensuring full alignment with the corporate mission and objectives. Translate overall business strategy into annual operational plans and targets for the department, monitoring performance to ensure goals are met. <br><br>Project Design & Development Management<br><br> Lead internal design specialists and external consultants to embed strategic vision and operational flexibility into facility designs, ensuring all projects reflect the brand’s identity and functional needs. Review and validate design plans and blueprints, enforcing compliance with regulatory standards and internal specifications to maintain brand consistency across all assets. Facilitate collaborative workshops to translate operational, customer-service, and market insights into the design and construction process, ensuring the relevance and functionality of new or refurbished properties. <br><br>Contractor Performance & Compliance<br><br> Set clear project timelines, budgetary constraints, and quality expectations, monitoring contractor performance to ensure delivery in accordance with organizational standards. Enforce compliance with local laws, international standards, and industry best practices through regular audits and reviews, upholding integrity across all project activities. Implement structured performance-review processes for project partners to drive a culture of excellence, accountability, and continuous improvement in asset delivery. <br><br>Budgeting & Financial Performance<br><br> Direct the preparation and consolidation of the departmental budget, monitoring financial performance against projections to identify risks, control costs, and capitalize on opportunities for improved efficiency. <br><br>People Management & Team Development<br><br> Provide strategic leadership to the department, setting individual objectives, managing performance, and motivating the team to maximize their contribution. Collaborate with fellow management colleagues to align efforts across the organization, ensuring cohesive progress toward shared strategic goals. Mentor, coach, and challenge direct reports, fostering a supportive environment that encourages professional growth and career development. <br><br>Corporate Stewardship<br><br> Ensure all activities and team outputs are conducted in the best interests of the organization. Proactively support cross-functional colleagues in achieving their objectives, contributing to a collaborative and integrated working culture. Anticipate risks and identify wider opportunities and threats, using data-driven insights to inform decisions and drive continuous improvement. Contribute to business planning and reporting processes, leveraging agreed systems to enhance efficiency and transparency. <br><br>Leadership & Organizational Influence<br><br> Provide technical leadership and direction to the Development & Projects team, encouraging controlled innovation in processes, technology, and ways of working. Drive the adoption of Agile and Lean methodologies across the organization to improve responsiveness and operational efficiency. Empower and model a positive, resilient mindset for the team, maintaining confidence in the long-term outlook of the property portfolio despite market challenges. Set clear expectations, delegate effectively, and provide constructive feedback to maximize team performance and innovation. Serve as a member of the CEO’s weekly management committee, alongside leaders from Marketing, Leasing, Fit-out, Operations, and Facilities Management. Play an integral role in the design and redesign of retail centres, ensuring new units and spaces are based on actual market demand and leasability. Champion organizational values and behaviours internally and externally, contributing to leadership boards and staying informed about internal and external developments. Support the implementation of the property management system as required. <br><br>Policies, Systems, Processes & Change Management<br><br> Direct the development and implementation of departmental policies, systems, procedures, and controls to ensure all legislative and procedural requirements are met while delivering consistent, cost-effective, high-quality service. Lead change management initiatives by continuously improving systems and practices, benchmarking against global standards and adapting to shifts in the business environment. <br><br>Requirements<br><br>Education<br><br> Bachelor’s degree in Civil Engineering, Construction Management, Architecture, or a related field from an accredited university. A specialized Master’s degree in Civil Engineering or a related discipline is strongly preferred. Professional certification (e.g., PMP or equivalent) is highly regarded. <br><br>Experience<br><br> Minimum of 15 years of professional experience in design and construction management within a fast-paced, dynamic environment (GCC experience preferred). Proven track record of successfully delivering complex projects in the retail or real estate development sector. Demonstrated expertise in vendor negotiations and relationship management, including contract negotiations and performance evaluations. History of applying forward-looking strategic, managerial, and operational methodologies, including the use of cutting-edge technologies. Comprehensive working knowledge of relevant governing bodies, regulatory committees, and legal frameworks within the UAE. <br><br>Benefits<br><br> Attractive package<br><br>Skills: Minimum of 15 years of professional experience in design and construction management within a fast-paced, dynamic environment (GCC experience preferred). Proven track record of successfully delivering complex projects in the retail or real estate development sector. Demonstrated expertise in vendor negotiations and relationship management, including contract negotiations and performance evaluations. History of applying forward-looking strategic, managerial, and operational methodologies, including the use of cutting-edge technologies. Comprehensive working knowledge of relevant governing bodies, regulatory committees, and legal frameworks within the UAE.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <br><p><span>Responsible for the product discovery lifecycle and its success, identifying potential products in the aviation domain and overseeing the development of product concepts in line with commercial objectives. Approves artefact roadmaps, including long- and short-term plans, budgets and pricing for product introduction, launch and promotion. Ensures the delivery of usable, emotionally engaging and inspiring products that meet user expectations.</span></p><br><br>Key Result Responsibilities <br><ul><li><span>Accountable for the success of delivery, owns the entire product backlog and delivery activities. This includes grooming development teams and responding to queries of the development team promptly.</span></li><li><span>Guides the development team at each sprint and removes any roadblocks to enhance their performance. Ensures that products are delivered within the timelines agreed.</span></li><li><span>Ensures stories are ready before the sprint start, matching definition of ready and having clear acceptance criteria.</span></li><li><span>Manages and prioritizes the product backlog along with the Product Manager, which matches product vision and client needs.</span></li><li><span>Liaises between business and development teams to deliver continuous value.</span></li><li><span>Reviews visual designs developed by UX team.</span></li></ul><br>Key Result Responsibilities-Continued <br><ul><li><span>Reviews test cases written by QA team.</span><br><span>Stays abreast with market trends and new technologies in the domain, researches and conducts comparative analysis with competitors to recommend best practices.</span></li><li><span>Monitors the development and product teams' performance and escalates any potential performance deviation to Product Managers.</span></li><li><span>Represents ISA in clients' meetings and solicits feedback on products and services regularly.</span></li></ul><p><span><strong>People Management:&nbsp;</strong><br></span></p><br><br><ul><li><span>Provides direction, coaching and guidance to team members for their career and professional development. &nbsp;<br></span></li><li><span>Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team. &nbsp;&nbsp;<br></span></li><li><span>Ensures people management responsibilities are handled effectively in line with company procedures.</span></li></ul><br>Qualifications (Academic, training, languages) <br><ul><li><span>Bachelor's Degree in Technical Engineering, Computer Science, Mathematics or equivalent.</span></li><li><span>Certified Scrum Master, Professional Certified Product Owner (PSPO) or Certified Scrum Product Owner (CSPO) is a plus.</span></li><li><span>PMP and PRINCE II certifications are an added value.</span></li><li><span>Strong technical background with a sound understanding of software development.</span></li><li><span>Thorough understanding of UI/UX design.</span></li><li><span>Strong analytical and synthesis skills, with the ability to process large amounts of data and translate them into actionable information.</span></li><li><span>Comfortable using collaboration tools such as Slack and JIRA.</span></li><li><span>Fluent in English Language.</span></li><li><span>Proficient in MS Office.</span></li></ul><br>Work Experience <br><ul><li><span>With 12–15 years of relevant professional experience, with a proven track record in product management, product development, technical management or a related field.</span></li><li><span>Subject matter expertise in technical management, technical solution design and architecture.</span></li><li><span>Proven track record of successfully leading products throughout their lifecycle and driving effective decision-making.</span></li><li><span>Hands-on experience in preparing and analyzing business performance reports.</span></li><li><span>Experience managing financials, including budgets and cost estimates.</span></li><li><span>Proven ability to execute new initiatives and achieve company objectives through technical expertise and interpersonal skills.</span></li><li><span>Proven experience applying Agile Development and SCRUM methodologies.</span></li><li><span>Expertise in market research and benchmarking, with the ability to identify and adopt best practices.</span></li><li><span>Expertise in drafting policies and procedures and conducting feasibility studies.</span></li></ul><br><br> </div>

JOB OBJECTIVE:The Senior Manager, Internationalization Readiness, leads and oversees initiatives that prepare Dubai-based SMEs for export and international expansion by strengthening their operational, commercial, and regulatory readiness. The Senior Manager is responsible for leading readiness assessment frameworks, technical advisory and support models, readiness clinics and mentorship initiatives, and specialist collaboration mechanisms that enable SMEs to meet international market requirements and participate effectively in global access programmes, in alignment with Dubai SME’s strategic objectives.<br>KEY ACCOUNTABILITIES:Core Functional Responsibilities & Subject Matter Expertise Lead and oversee internationalisation readiness initiatives that strengthen SME capability for export and international market expansion. Oversee the design and delivery of structured readiness diagnostics that assess SME capability, preparedness, and suitability for international operations and export participation. Lead the provision of technical guidance that supports SMEs in product localization, packaging adaptation, and compliance with international market requirements. Oversee advisory support provided to SMEs on global branding, pricing strategy, and certification processes relevant to target export markets. Lead structured support mechanisms that help SMEs address export documentation requirements, logistics planning, and cross-border regulatory compliance obligations. Ensure SMEs receive practical guidance to align their financial, operational, and marketing practices with global business standards and international market expectations. Lead the development and delivery of readiness clinics, advisory sessions, and mentorship programmes that prepare enterprises for international operations and export participation. Oversee the identification of operational, legal, and regulatory barriers affecting SME expansion abroad, and ensure targeted readiness interventions are developed to address those barriers. Manage and oversee the development and maintenance of an updated database of expansion-ready SMEs eligible for participation in global access programmes and international market initiatives. Lead collaboration with export consultants, certification bodies, international business experts, and relevant ecosystem partners to ensure SMEs receive specialized support and market-entry preparation. Ensure advisory frameworks, readiness tools, and support approaches remain aligned with international market standards, target-market requirements, and SME development needs. Monitor SME readiness outcomes, advisory effectiveness, mentorship results, and programme performance to assess impact and identify areas for improvement. Review SME feedback, market-readiness findings, advisory outcomes, and programme results to identify lessons learned and recommend enhancements to readiness models, tools, and support mechanisms. Prepare periodic reports, briefing materials, and management updates on internationalization readiness initiatives, including SME preparedness levels, programme performance, support gaps, and recommended actions. Ensure all internationalization readiness activities are delivered in line with approved frameworks, programme requirements, departmental priorities, and applicable governance requirements. Lead assigned team members and delivery resources supporting internationalization readiness initiatives, ensuring clear accountability, effective coordination, and achievement of agreed objectives.<br>Corporate Strategic Planning Contribute to the development of the Dubai SME’s strategy and drive overall performance through providing inputs on the Internationalization Readiness Section’s strategy, priorities and initiatives. Take onus of the Section’s achievement against set OKRs/KPIs to ensure the Section performs in line with overall performance targets.<br>Financial Planning & Monitoring Oversee the determination of the Section’s annual and long-term capital and operating budgetary requirements to ensure strategic and operational plans can be delivered. Take accountability for the Section’s budgetary performance, ensuring minimal divergences and that expenditures are optimized and directed towards value adding activities. <br>Operational Excellence & Governance Lead the development of Section specific policies, procedures and processes ensuring full alignment with the prevalent and applicable laws and regulations. Ensure the Section achieves the highest level of governance and compliance with both internal (DET wide) and external policies and standards across various areas such as legal, quality, risk, cybersecurity etc. in relation to the core operations of the Section. Oversee the productivity and operational efficiency of resources and employees within the section to maximise returns on investment in people and resources. Continuously seek opportunities to leverage innovative technologies and digital solutions to optimize both internal and customer facing processes, in line with Dubai government's ambitions pertaining to being a digital economy. <br>Advisory Support Provide advisory services to the Director, as needed. Build a favorable reputation and image of the section within Dubai SME and DET by continuously representing DET favorably. Support Dubai SME in establishing deep relations across its stakeholder ecosystem which includes creating synergies and collaboration within DET. Contribute to and support on Dubai SME and DET wide corporate priorities and initiatives e.g., ESG related initiatives. <br>Qualifications & Experience: Bachelor's degree in business administration, international business, economics, trade, marketing, entrepreneurship or a related field. Master’s preferred. Professional certifications such as Project Management Professional (PMP), Certified Global Business Professional (CGBP), International Trade Certification, Export Management Certification, Certified International Trade Professional (CITP); are advantageous. A minimum of 11 years of relevant experience in export readiness, international business advisory, SME expansion support, trade facilitation, or a related field. Extensive experience in developing or overseeing readiness assessment, export advisory, or international market-preparation initiatives for SMEs. Proven experience in supporting SMEs with product localisation, packaging adaptation, export documentation, logistics planning, and regulatory compliance for international markets. Experience in working with export consultants, certification bodies, international business experts, or trade-support ecosystem stakeholders is preferred. Experience in designing or overseeing readiness clinics, mentorship programmes, or structured advisory support for enterprises preparing for international expansion is preferred. Strong understanding of export readiness requirements, target-market standards, cross-border business practices, and international expansion barriers affecting SMEs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, Iraq, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 4,500+ employees, 4 million users, 15000+ brands and 500,000+ daily orders, we are just getting started</p><br><br>Job Description<br><p>We're looking for a curious, data-driven, and customer-obsessed Senior Specialist to join our Customer Experience team at Talabat. In this role, you’ll be the go-to person for customer feedback analytics—specifically around Net Promoter Score (NPS), Resolution Metrics, and deep-dive discovery pieces that drive customer-centric decision-making across the business.<br> <br> <strong>WHAT’S ON YOUR PLATE?</strong><br> &nbsp;</p><br><ul><li><p><em>Translate qualitative and quantitative feedback into compelling narratives and insights for leadership and cross-functional stakeholders.</em></p><br></li><li><p><em>Own and analyze key customer feedback programs and key metrics, including NPS, resolution feedback, and post-interaction surveys.&nbsp;</em></p><br></li><li><p><em>Conduct data deep dives across different customer segments and journeys to surface actionable insights that inform strategy and improve user satisfaction.</em></p><br></li><li><p><em>Collaborate with CX, product, operations, and analytics teams to identify root causes of negative experiences and track the impact of improvements over time.</em></p><br></li><li><p><em>Support the Voice of the Customer (VoC) program by ensuring data integrity, running feedback loops, and highlighting emerging trends such as AI and advanced text analytics.&nbsp;</em></p><br></li><li><p><em>Contribute to discovery research that helps us better understand evolving customer needs, especially in high-impact areas like cancellations, order issues, and support experience.</em></p><br></li><li><p><em>Prepare customer experience insight decks for senior leadership and monthly business reviews with MDs, ensuring clear storytelling, strategic recommendations, and data accuracy.</em></p><br></li><li><p><em>Assist in building and optimizing dashboards, alerts, and tracking tools that enable teams to monitor sentiment and resolution performance in real-time.</em></p><br></li></ul><p><strong>WHAT DID WE ORDER?</strong><br> &nbsp;</p><br><p><u>Qualifications &amp; Experience:</u></p><br><ul><li><p><em>3–5 years of experience in customer insights, CX research, analytics, or a related field.<br> Strong analytical skills with experience using tools like Excel, SQL, Tableau, or Looker.</em></p><br></li><li><p><em>A working knowledge of survey platforms (e.g., Qualtrics).</em></p><br></li><li><p><em>Ability to turn complex data into simple, actionable insights.<br> Excellent communication and storytelling skills; comfort presenting to cross-functional teams and senior leadership.</em></p><br></li><li><p><em>Curiosity, proactivity, and a drive to improve customer experience at scale.</em></p><br></li><li><p><em>Bonus: Experience working in tech, e-commerce, or logistics industries.</em></p><br></li></ul><p><u>Skills &amp; Competencies:</u></p><br><ul><li><p><em>Strong analytical and critical thinking skills; comfortable navigating ambiguity and turning data into clear insights.</em></p><br></li><li><p><em>High attention to detail; ability to detect subtle behavioral trends and anomalies.</em></p><br></li><li><p><em>Excellent communication skills; able to present complex findings clearly to non-technical stakeholders.</em></p><br></li><li><p><em>Proactive, self-driven, and capable of working across teams to drive cross-functional alignment.</em></p><br></li><li><p><em>Strong organizational and time management abilities in a fast-paced, deadline-driven environment.</em></p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>To ensure the effective planning, coordination, and delivery of all learning and development initiatives within the hotel, supporting the achievement of business objectives through continuous employee development. The Training Manager / Learning &amp; Development Manager is responsible for fostering a learning culture, enhancing employee performance and engagement, ensuring compliance with brand standards and mandatory training requirements and developing talent to meet current and future organizational needs. The role ensures that all training activities are conducted in accordance with company policies, brand guidelines and operational priorities.</span></span></p><br><p><span><b><span><strong><u>Main Duties:</u></strong></span></b></span></p><br><p><span><b><span><strong>Operations</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Develop and execute the annual Learning &amp; Development (L&amp;D) strategy aligned with Hyatt’s business objectives and talent development goals.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate and facilitate onboarding, orientation, and induction programs for all new colleagues to ensure a positive and engaging employee experience.</span></span></p><br><p><span><span>·</span></span><span><span>Promote and reinforce Hyatt’s purpose, values, culture, and brand standards across the organization.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain high standards of learning service delivery and ensure training initiatives support operational excellence.</span></span></p><br><p><span><span>·</span></span><span><span>Develop, coach, and support Departmental Trainers to effectively deliver training within their respective areas.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate safety, security, and compliance-related training programs with certified Subject Matter Experts (SMEs) and relevant departments.</span></span></p><br><p><span><span>·</span></span><span><span>Conduct training needs analyses across departments to identify capability gaps and development opportunities.</span></span></p><br><p><span><span>·</span></span><span><span>Design, deliver, and evaluate learning programs, workshops, leadership development initiatives, and e-learning solutions.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain training calendars, training records, attendance reports, and Learning Management System (LMS) data.</span></span></p><br><p><span><span>·</span></span><span><span>Source, evaluate, and manage external training providers, facilitators, and learning consultants.</span></span></p><br><p><span><span>·</span></span><span><span>Measure training effectiveness through assessments, feedback, observations, and operational performance indicators.</span></span></p><br><p><span><span>·</span></span><span><span>Ensure all training materials remain current, relevant, engaging, and aligned with Hyatt standards and business objectives.</span></span></p><br><p><span><b><span><strong>Leadership</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Foster a culture of continuous learning, growth, and professional development throughout the organization.</span></span></p><br><p><span><span>·</span></span><span><span>Partner with and coach leaders to develop their teams and identify talent development opportunities.</span></span></p><br><p><span><span>·</span></span><span><span>Support leadership development, career progression, and succession planning initiatives.</span></span></p><br><p><span><span>·</span></span><span><span>Position Learning &amp; Development as a strategic business partner that enhances performance, capability, and organizational effectiveness, rather than solely a training delivery function.</span></span></p><br><p><span><span>·</span></span><span><span>Serve as a trusted advisor to department heads on employee development, learning solutions, and performance improvement strategies.</span></span></p><br><p><span><span>·</span></span><span><span>Lead, mentor, and support Learning &amp; Development team members, trainers, facilitators and coordinators, where applicable.</span></span></p><br><p><span><b><span><strong>Quality &amp; Compliance</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Ensure all learning and development activities comply with Hyatt policies, legal requirements, and applicable industry regulations.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain accurate and up-to-date training records, reports, and documentation on a monthly basis to support audit and compliance requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate and monitor mandatory compliance training programs, including health and safety, ethics, data privacy, and other Hyatt-required learning initiatives.</span></span></p><br><br><b>Qualifications:</b><br><ul><li>Bachelor's degree in Human Resources, Learning &amp; Development, Hospitality Management, or a related field.</li><li>5+ years of Learning &amp; Development experience, preferably in luxury hospitality.</li><li>Strong knowledge of training design, leadership development, and employee engagement.</li><li>Proven ability to deliver training programs and support talent development initiatives.</li><li>Excellent communication, coaching, and stakeholder management skills.</li><li>Hyatt experience and strong knowledge of compliance, brand standards, and mandatory training requirements preferred.<br></li></ul><br> </div>

Position Overview:<br><br>The Genetic Counselor is responsible for providing comprehensive genetic counseling services across both pediatric and adult patient populations at King’s College Hospital London, UAE. The post holder will support patients, families, and healthcare professionals through the assessment, interpretation, and communication of genetic and genomic information, enabling informed healthcare and reproductive decision-making. The role involves evaluating personal and family medical histories, assessing genetic risk, facilitating genetic testing pathways, explaining test results, and providing psychosocial support throughout the patient journey<br>.<br>Working as part of a multidisciplinary team, the Genetic Counselor will collaborate closely with pediatric and adult specialists including neurology, pediatrics, oncology, obstetrics and maternal-fetal medicine, fertility medicine, cardiology, endocrinology, and other relevant specialties. The post holder will contribute to the delivery and development of clinical genomic services, support patient education and service promotion initiatives, participate in audit, quality improvement, and research activities, and ensure that genetic counseling practice is delivered in accordance with professional, ethical, regulatory, and organizational standards. The role encompasses both inpatient and outpatient services and contributes to the growth of genomic medicine services across the organizatio<br>n.<br>Key Accountabiliti<br>es:<br>Genetic Counselling Outpatient Services:Deliver comprehensive genetic counselling services to pediatric and adult patients referred for genetic and genomic evaluation. Obtain and interpret detailed personal, developmental, medical, and family histories to assess inherited disease risk. Facilitate informed decision-making regarding genetic and genomic investigations. Communicate complex genetic information in a clear, compassionate, and culturally sensitive manner. Provide psychosocial support to patients and families before, during, and after genetic testing. Develop individualized management and follow-up plans in collaboration with referring clinici<br>ans.<br>Newborn Genome Screening Program Support:Support the delivery and expansion of the hospital's newborn genome screening program. Provide pre-test education and counselling to parents regarding the scope, benefits, limitations, and potential outcomes of genomic screening. Deliver post-test counselling and facilitate understanding of screening results, including positive, uncertain, secondary, and incidental findings. Coordinate referrals to appropriate specialties and allied health services when clinically indicated. Contribute to patient education materials and genomic literacy initiatives related to newborn scree<br>ning.<br>Clinical Genomics and Rare Disease Services:Support genomic evaluation of patients with suspected genetic, neurodevelopmental, metabolic, neurological, cardiovascular, and multisystem disorders. Assist clinicians in identifying appropriate genetic investigations and testing strategies. Interpret and communicate genetic test reports in collaboration with clinical geneticists and treating specialists. Participate in multidisciplinary case discussions and genomic review meetings. Maintain awareness of advances in genomic medicine and evolving testing technol<br>ogies.<br>Cancer Genetics and Oncology Services:Provide genetic counselling for patients and families undergoing hereditary cancer risk assessment. Support oncology teams in identifying individuals who may benefit from genetic testing. Deliver pre-test and post-test counselling for cancer susceptibility testing. Explain implications of results for patients and at-risk relatives. Facilitate cascade testing and family screening where appro<br>priate.<br>Reproductive, Prenatal and Women's Health Genetics Provide counselling relating to reproductive risk assessment, carrier screening, prenatal testing, and preimplantation genetic testing. Support obstetric, fertility, maternal-fetal medicine, and gynecology services in the management of patients requiring genomic evaluation. Assist prospective parents in understanding reproductive options and genetic risks. Communicate testing outcomes and implications for current and future preg<br>nancies.<br>Proactive Genomic Screening and Preventive Health Programs Support the development and delivery of proactive genomic screening initiatives across pediatric and adult populations. Provide counselling related to predictive and preventive genomic testing. Educate patients regarding genetic risk factors, disease prevention, surveillance, and family implications. Participate in population genomics and precision medicine initiatives introduced by the orga<br>nization.<br>Genetic Testing Coordination and Result Management Coordinate genetic and genomic testing pathways from referral through result disclosure. Liaise with internal and external laboratories regarding sample requirements and testing processes. Ensure accurate documentation, consent, and record-keeping relating to genetic investigations. Monitor testing workflows and follow-up requirements to ensure timely pat<br>ient care.<br>Multidisciplinary Collaboration Work collaboratively with specialists from Pediatrics, Neurology, Oncology, Obstetrics & Gynecology, Fertility Medicine, Cardiology, Endocrinology, Gastroenterology, and other clinical services. Participate in multidisciplinary team meetings, case conferences, and service planning discussions. Provide specialist genomic expertise to support clinical decision-making across the or<br>ganization.<br>Education, Training and Service Development Deliver education and awareness programs for healthcare professionals, patients, families, and community stakeholders. Support the development of genomic medicine pathways, clinical guidelines, and patient information resources. Contribute to the growth and strategic development of genomic services across the o<br>rganization.<br>Education & Qualification, Experience, Training, Knowledge <br>& Skills:<br>Education & Qualification Master's Degree in Genetic Counselling, Genomic Counselling, Medical Genetics, Human Genetics, Genomics, or a closely related field from a recognized institution. DHA License Certification or registration with a recognized professional genetic counseling body (e.g., ABGC, HCPC, GCRB, HGSA, CAGC, or equivalent) is desirable. Good understanding of medical genetics, genomic medicine, inheritance patterns, genetic testing technologies, and ethical issues in genetics. Fluency in English is essential; Arabic language skills would be<br> advantageous.<br>Experience Minumum 2 years of experience in genetic counseling, genomic medicine, clinical genetics, or a related healthcare setting. Clinical placements or supervised training experience in pediatric, adult, prenatal, oncology, or genomic medicine services. Experience in patient-facing roles involving counselling, patient education, healthcare communication, or multidisciplinary teamwork is desirable. Exposure to genomic testing pathways, variant interpretation principles, or genetic laboratory processes i<br>s advantageous.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, Iraq, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 4,500+ employees, 4 million users, 15000+ brands and 500,000+ daily orders, we are just getting started</p><br><br>Job Description<br><p>We're looking for a curious, data-driven, and customer-obsessed Senior Specialist to join our Customer Experience team at Talabat. In this role, you’ll be the go-to person for customer feedback analytics—specifically around Net Promoter Score (NPS), Resolution Metrics, and deep-dive discovery pieces that drive customer-centric decision-making across the business.<br> <br> <strong>WHAT’S ON YOUR PLATE?</strong><br> &nbsp;</p><br><ul><li><p><em>Translate qualitative and quantitative feedback into compelling narratives and insights for leadership and cross-functional stakeholders.</em></p><br></li><li><p><em>Own and analyze key customer feedback programs and key metrics, including NPS, resolution feedback, and post-interaction surveys.&nbsp;</em></p><br></li><li><p><em>Conduct data deep dives across different customer segments and journeys to surface actionable insights that inform strategy and improve user satisfaction.</em></p><br></li><li><p><em>Collaborate with CX, product, operations, and analytics teams to identify root causes of negative experiences and track the impact of improvements over time.</em></p><br></li><li><p><em>Support the Voice of the Customer (VoC) program by ensuring data integrity, running feedback loops, and highlighting emerging trends such as AI and advanced text analytics.&nbsp;</em></p><br></li><li><p><em>Contribute to discovery research that helps us better understand evolving customer needs, especially in high-impact areas like cancellations, order issues, and support experience.</em></p><br></li><li><p><em>Prepare customer experience insight decks for senior leadership and monthly business reviews with MDs, ensuring clear storytelling, strategic recommendations, and data accuracy.</em></p><br></li><li><p><em>Assist in building and optimizing dashboards, alerts, and tracking tools that enable teams to monitor sentiment and resolution performance in real-time.</em></p><br></li></ul><p><strong>WHAT DID WE ORDER?</strong><br> &nbsp;</p><br><p><u>Qualifications &amp; Experience:</u></p><br><ul><li><p><em>3–5 years of experience in customer insights, CX research, analytics, or a related field.<br> Strong analytical skills with experience using tools like Excel, SQL, Tableau, or Looker.</em></p><br></li><li><p><em>A working knowledge of survey platforms (e.g., Qualtrics).</em></p><br></li><li><p><em>Ability to turn complex data into simple, actionable insights.<br> Excellent communication and storytelling skills; comfort presenting to cross-functional teams and senior leadership.</em></p><br></li><li><p><em>Curiosity, proactivity, and a drive to improve customer experience at scale.</em></p><br></li><li><p><em>Bonus: Experience working in tech, e-commerce, or logistics industries.</em></p><br></li></ul><p><u>Skills &amp; Competencies:</u></p><br><ul><li><p><em>Strong analytical and critical thinking skills; comfortable navigating ambiguity and turning data into clear insights.</em></p><br></li><li><p><em>High attention to detail; ability to detect subtle behavioral trends and anomalies.</em></p><br></li><li><p><em>Excellent communication skills; able to present complex findings clearly to non-technical stakeholders.</em></p><br></li><li><p><em>Proactive, self-driven, and capable of working across teams to drive cross-functional alignment.</em></p><br></li><li><p><em>Strong organizational and time management abilities in a fast-paced, deadline-driven environment.</em></p><br></li></ul><br><br> </div>

<ul><li><p>Drive the company vehicle to customer locations.</p></li><li><p>Load and offload AC units, tools, and equipment.</p></li><li><p>Assist the AC installer with delivery, installation, and service calls.</p></li><li><p>Maintain and organize tools and equipment.</p></li><li><p>Follow safety procedures and company instructions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Valid UAE Manual Driving License.</p></li><li><p>Physically fit and reliable.</p></li><li><p>Willing to perform hands-on/helper work.</p></li><li><p>Knowledge or experience with home appliances/AC is a plus but not mandatory.</p></li><li><p>Good teamwork and communication skills.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Key Responsibilities</strong><ul><li><p>Track stock; forecast demand; raise requisitions</p><br><br></li><li><p>Maintain ERP/WMS: receipts, issues, transfers, reconciliations</p><br><br></li><li><p>Coordinate receiving; inspect deliveries; log discrepancies</p><br><br></li><li><p>Record non-conformances; support follow-up</p><br><br></li><li><p>Upload delivery docs and test reports</p><br><br></li><li><p>Liaise with procurement, teams and suppliers</p><br><br></li><li><p>Plan site dispatches; ensure correct packing; update stakeholders</p><br><br></li><li><p>Support site needs with packing lists and inspections</p><br><br></li><li><p>Handle returns, surplus and scrap; keep audit-ready records</p><br><br></li><li><p>Support continuous improvement</p><br><br></li><li><p>Follow health, safety and environmental practices</p><br><br></li></ul> <br><br> </div>

We're Hiring: Senior Rust Engineer<p><strong>Location:</strong> United Arab Emirates (Remote)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> Senior</p><p><strong>Work Arrangement:</strong> Fully Remote</p>About Us<p>We are a globally focused organization committed to building secure, scalable, resilient, and high-performance software products and digital platforms across diverse markets.</p><p>Our engineering teams collaborate across Software Engineering, Product, Platform, Cloud, Infrastructure, Security, Data, DevOps, and Operations to develop reliable systems that support critical business processes and evolving customer requirements.</p>The Role<p>We are seeking an experienced <strong>Senior Rust Engineer</strong> to design, develop, optimize, test, and maintain high-performance software systems using Rust.</p><p>The ideal candidate will combine strong Rust expertise with deep knowledge of systems programming, concurrency, distributed systems, networking, performance engineering, APIs, cloud infrastructure, and secure software development. The role will contribute to technically demanding applications and platforms where reliability, memory safety, efficiency, and predictable performance are critical.</p>Key Responsibilities<ul><li>Design, develop, test, deploy, and maintain production-grade software using Rust.</li><li>Build secure, reliable, maintainable, and high-performance systems.</li><li>Translate complex business and technical requirements into robust software solutions.</li><li>Participate in software architecture, system design, and technical decision-making.</li><li>Develop performance-sensitive applications and services using Rust.</li><li>Apply Rust ownership, borrowing, lifetimes, traits, generics, and type-system capabilities effectively.</li><li>Design software using idiomatic Rust and established engineering best practices.</li><li>Develop concurrent and parallel applications using appropriate Rust concurrency models.</li><li>Implement asynchronous applications using async Rust, futures, tasks, and appropriate runtimes.</li><li>Design and develop scalable backend services, APIs, and distributed components.</li><li>Build RESTful APIs, gRPC services, and other service interfaces where appropriate.</li><li>Develop event-driven services and asynchronous processing systems.</li><li>Integrate applications with message brokers, queues, streaming platforms, and external services.</li><li>Develop systems that interact with databases, caches, storage platforms, and distributed data systems.</li><li>Design efficient data structures, algorithms, and processing pipelines.</li><li>Optimize CPU utilization, memory consumption, latency, throughput, and I/O performance.</li><li>Conduct profiling, benchmarking, load testing, and performance analysis.</li><li>Identify bottlenecks and implement targeted performance improvements.</li><li>Develop efficient memory-management and resource-management strategies.</li><li>Ensure applications handle errors, failures, timeouts, retries, and resource exhaustion appropriately.</li><li>Design systems with fault tolerance, graceful degradation, and recovery mechanisms.</li><li>Develop secure authentication and authorization mechanisms.</li><li>Implement appropriate encryption, secrets management, input validation, and access controls.</li><li>Apply secure coding principles and protect applications against common security vulnerabilities.</li><li>Collaborate with cybersecurity teams to identify and remediate software-security risks.</li><li>Develop unit, integration, functional, system, and end-to-end tests.</li><li>Establish effective testing strategies for complex and performance-sensitive systems.</li><li>Improve automated test coverage and software quality.</li><li>Conduct code reviews and provide detailed technical feedback.</li><li>Maintain high standards for code quality, readability, maintainability, and reliability.</li><li>Investigate production incidents, software defects, crashes, memory issues, and performance problems.</li><li>Perform root-cause analysis and implement permanent corrective actions.</li><li>Analyze logs, traces, metrics, stack traces, core dumps, and diagnostic information.</li><li>Develop observability capabilities covering metrics, structured logging, tracing, health checks, and system diagnostics.</li><li>Work with DevOps and platform teams to improve deployment and operational reliability.</li><li>Develop and maintain CI/CD pipelines for Rust applications.</li><li>Build and maintain containerized Rust applications using Docker and Kubernetes where appropriate.</li><li>Develop software for cloud and distributed infrastructure environments.</li><li>Integrate Rust applications with cloud services, storage systems, networking services, and managed platforms.</li><li>Support infrastructure-as-code and automated deployment practices where relevant.</li><li>Design applications for high availability, resilience, disaster recovery, and business continuity.</li><li>Participate in capacity planning, load testing, stress testing, and scalability assessments.</li><li>Design software capable of operating efficiently under high workloads and constrained resources.</li><li>Develop reusable Rust crates, libraries, SDKs, frameworks, and internal engineering components.</li><li>Establish reusable coding patterns and technical standards for Rust development.</li><li>Evaluate third-party Rust crates for security, stability, maintainability, licensing, and performance.</li><li>Manage dependencies and address dependency vulnerabilities and compatibility issues.</li><li>Maintain Cargo configurations, workspace structures, build processes, and dependency management.</li><li>Configure and maintain appropriate Rust compiler, toolchain, linting, formatting, and build standards.</li><li>Use tools such as Cargo, rustfmt, Clippy, testing frameworks, profilers, and debugging utilities effectively.</li><li>Design and implement integrations with internal platforms and external systems.</li><li>Maintain clear API contracts, schemas, interfaces, and compatibility requirements.</li><li>Participate in migration of legacy components to Rust where technical and business value justify modernization.</li><li>Assess existing systems and identify opportunities for performance, reliability, security, or maintainability improvements.</li><li>Collaborate with Product Managers, Architects, QA Engineers, DevOps Engineers, Security Engineers, Data Engineers, and other stakeholders.</li><li>Participate in Agile planning, technical refinement, estimation, reviews, and retrospectives.</li><li>Break complex technical requirements into manageable engineering tasks.</li><li>Estimate technical effort, identify dependencies, and communicate delivery risks.</li><li>Lead technical discovery, prototypes, proofs of concept, and architectural experiments.</li><li>Evaluate emerging Rust libraries, frameworks, runtimes, tooling, and systems-programming techniques.</li><li>Stay current with developments in Rust, systems programming, distributed systems, cloud computing, and software security.</li><li>Develop and maintain architecture documentation, technical specifications, API documentation, and operational runbooks.</li><li>Provide technical guidance and mentoring to junior and mid-level engineers.</li><li>Support engineers in debugging complex systems and performance issues.</li><li>Lead technical initiatives and contribute to engineering roadmaps.</li><li>Promote engineering practices focused on memory safety, security, reliability, performance, automation, and maintainability.</li><li>Identify opportunities to improve development productivity, system performance, operational efficiency, and software quality.</li></ul>Key Performance Indicators<ul><li>Rust development delivery performance</li><li>Production software quality</li><li>Production defect rate</li><li>Code-review compliance</li><li>Automated test coverage</li><li>Unit-test coverage</li><li>Integration-test coverage</li><li>Application availability</li><li>System uptime</li><li>Service reliability</li><li>Application latency</li><li>Processing throughput</li><li>CPU utilization efficiency</li><li>Memory utilization efficiency</li><li>Memory safety defect rate</li><li>Resource utilization efficiency</li><li>Crash and panic frequency</li><li>Error rate</li><li>Mean time to detection</li><li>Mean time to resolution</li><li>Production incident frequency</li><li>Repeat incident rate</li><li>Root-cause resolution effectiveness</li><li>Performance improvement delivery</li><li>Benchmark performance</li><li>Load-test results</li><li>Scalability performance</li><li>Concurrent-processing efficiency</li><li>Database performance</li><li>API response-time performance</li><li>Message-processing reliability</li><li>CI/CD pipeline success rate</li><li>Deployment success rate</li><li>Release reliability</li><li>Rollback frequency</li><li>Security vulnerability remediation</li><li>Dependency vulnerability resolution</li><li>Secure-development compliance</li><li>Technical-debt reduction</li><li>Legacy-component modernization</li><li>Observability coverage</li><li>Monitoring effectiveness</li><li>Documentation completeness</li><li>Reusable-component adoption</li><li>Engineering productivity</li><li>Stakeholder satisfaction</li><li>Mentoring effectiveness</li><li>Continuous-improvement delivery</li></ul>Ideal Candidate<p>The successful candidate should have strong experience in <strong>Rust software development, systems programming, backend engineering, distributed systems, performance engineering, networking, cloud-native applications, or other high-performance software environments</strong>, preferably within technology, financial services, cybersecurity, telecommunications, infrastructure, SaaS, or other technically demanding organizations.</p><p>The candidate should demonstrate:</p><ul><li>Strong professional experience developing production software using Rust.</li><li>Deep understanding of Rust ownership, borrowing, lifetimes, traits, generics, enums, pattern matching, and type-system principles.</li><li>Strong knowledge of idiomatic Rust and modern Rust development practices.</li><li>Proven experience building reliable and performance-sensitive software.</li><li>Strong understanding of concurrency, parallelism, asynchronous programming, and synchronization.</li><li>Experience with async Rust and commonly used asynchronous runtimes.</li><li>Strong knowledge of data structures, algorithms, memory management, and resource efficiency.</li><li>Experience designing scalable backend services and distributed systems.</li><li>Strong understanding of REST APIs, gRPC, networking, and service-oriented architectures.</li><li>Experience with databases, caching systems, message brokers, and distributed storage technologies.</li><li>Strong performance-analysis and optimization capabilities.</li><li>Experience with profiling, benchmarking, load testing, and performance tuning.</li><li>Strong understanding of fault tolerance, resilience, availability, and distributed-system principles.</li></ul>

We're Hiring: Senior Blockchain Engineer<p><strong>Location:</strong> United Arab Emirates (Remote)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> Senior</p><p><strong>Work Arrangement:</strong> Fully Remote</p>About Us<p>We are a globally focused technology organization committed to developing secure, scalable, and innovative digital infrastructure and financial technology solutions across diverse markets.</p><p>Our multidisciplinary teams collaborate across Engineering, Product, Security, Finance, Compliance, Data, Operations, and external technology partners to build reliable distributed systems, blockchain applications, digital-asset infrastructure, and next-generation financial products.</p>The Role<p>We are seeking an experienced <strong>Senior Blockchain Engineer</strong> to design, develop, integrate, and optimize blockchain-based systems, decentralized applications, smart contracts, and distributed-ledger infrastructure.</p><p>The ideal candidate will combine strong software-engineering expertise with deep knowledge of blockchain protocols, smart-contract development, cryptography, decentralized architectures, digital assets, and blockchain security. The role will work closely with Product, Engineering, Security, Compliance, and external ecosystem partners to deliver secure, scalable, and production-ready blockchain solutions.</p>Key Responsibilities<ul><li>Design and develop secure, scalable, and reliable blockchain applications and distributed systems.</li><li>Develop and maintain blockchain-based platforms, services, APIs, and infrastructure.</li><li>Evaluate blockchain architectures and select appropriate technologies based on product, performance, security, and scalability requirements.</li><li>Design solutions using public, private, permissioned, or hybrid blockchain architectures where appropriate.</li><li>Develop and maintain smart contracts for supported blockchain networks.</li><li>Write secure, efficient, maintainable, and well-tested smart-contract code.</li><li>Implement decentralized application functionality across blockchain and off-chain components.</li><li>Integrate blockchain networks with existing enterprise applications, databases, APIs, payment systems, and financial platforms.</li><li>Develop blockchain APIs and services that expose distributed-ledger functionality to internal and external applications.</li><li>Implement wallet connectivity, transaction management, address management, signing workflows, and blockchain integrations.</li><li>Develop services for blockchain transaction submission, monitoring, confirmation, and reconciliation.</li><li>Monitor blockchain transactions, network activity, confirmation times, failures, and operational exceptions.</li><li>Build reliable mechanisms for handling transaction retries, failures, reorganization events, and network interruptions.</li><li>Design blockchain data models and indexing solutions for efficient transaction and asset retrieval.</li><li>Develop blockchain event listeners, transaction processors, indexers, and monitoring services.</li><li>Work with blockchain nodes, RPC providers, infrastructure platforms, and network services.</li><li>Configure, maintain, and optimize blockchain nodes and supporting infrastructure where required.</li><li>Monitor node health, synchronization status, connectivity, resource utilization, and network performance.</li><li>Develop highly available blockchain infrastructure and appropriate disaster-recovery mechanisms.</li><li>Optimize blockchain applications for performance, scalability, transaction throughput, and cost efficiency.</li><li>Analyze network fees, transaction costs, gas usage, and resource consumption.</li><li>Optimize smart contracts and transaction workflows to reduce unnecessary execution costs.</li><li>Evaluate Layer 1 and Layer 2 solutions and recommend appropriate architectures for product requirements.</li><li>Assess interoperability solutions, cross-chain protocols, bridges, messaging systems, and blockchain integration technologies.</li><li>Design secure mechanisms for blockchain interoperability and asset transfers where required.</li><li>Implement cryptographic functionality and secure key-management practices in collaboration with security teams.</li><li>Ensure private keys, credentials, secrets, and sensitive blockchain information are appropriately protected.</li><li>Integrate hardware security modules, custody platforms, secure key-management systems, or institutional wallet solutions where applicable.</li><li>Implement transaction-signing controls, authorization workflows, and multi-signature mechanisms where required.</li><li>Collaborate with Security teams to identify and mitigate blockchain-specific security risks.</li><li>Conduct smart-contract security reviews and coordinate independent audits where appropriate.</li><li>Identify vulnerabilities including reentrancy, access-control weaknesses, arithmetic issues, oracle manipulation, front-running, flash-loan attacks, denial-of-service risks, and other blockchain-specific threats.</li><li>Implement secure coding standards and development practices for blockchain systems.</li><li>Develop automated unit, integration, functional, security, and smart-contract tests.</li><li>Establish comprehensive test coverage for blockchain transactions, contract logic, edge cases, failure scenarios, and integrations.</li><li>Support testnet deployments, network upgrades, contract migrations, and mainnet releases.</li><li>Coordinate blockchain release processes, deployment approvals, version management, and rollback or contingency procedures.</li><li>Monitor production blockchain applications and respond to technical incidents.</li><li>Investigate failed transactions, contract errors, node failures, network disruptions, and integration issues.</li><li>Lead root-cause analysis for significant blockchain incidents and implement corrective actions.</li><li>Develop observability solutions covering logs, metrics, traces, transaction states, and blockchain events.</li><li>Establish operational dashboards and alerts for blockchain infrastructure and application performance.</li><li>Work closely with DevOps, Cloud, Platform Engineering, and Site Reliability teams to maintain production infrastructure.</li><li>Support containerized deployments, cloud infrastructure, CI/CD pipelines, automated deployment, and infrastructure-as-code practices.</li><li>Improve blockchain development and deployment workflows through automation.</li><li>Collaborate with Product teams to translate business requirements into blockchain architecture and technical solutions.</li><li>Participate in technical discovery, architecture reviews, design sessions, and product planning.</li><li>Prepare technical specifications, architecture diagrams, API documentation, smart-contract documentation, and operational runbooks.</li><li>Assess whether blockchain is the appropriate technology for specific business and product requirements.</li></ul>Key Performance Indicators<ul><li>Blockchain system availability</li><li>Blockchain application uptime</li><li>Transaction processing success rate</li><li>Transaction confirmation success rate</li><li>Transaction processing latency</li><li>Blockchain transaction throughput</li><li>Smart-contract execution success rate</li><li>Smart-contract failure rate</li><li>Smart-contract security findings</li><li>Critical vulnerability rate</li><li>Security incident frequency</li><li>Mean time to detect blockchain incidents</li><li>Mean time to resolve blockchain incidents</li><li>Blockchain node availability</li><li>Node synchronization performance</li><li>RPC availability</li><li>API availability</li><li>API response time</li><li>Blockchain infrastructure scalability</li><li>Transaction cost efficiency</li><li>Gas utilization efficiency</li><li>Network fee optimization</li><li>Smart-contract execution efficiency</li><li>Smart-contract test coverage</li><li>Automated test coverage</li><li>Deployment success rate</li><li>Production release reliability</li><li>Testnet validation completion</li><li>Mainnet deployment success</li><li>Defect escape rate</li><li>Code review completion</li><li>Technical debt reduction</li><li>Incident recurrence rate</li><li>Root-cause analysis completion</li><li>Corrective-action completion</li><li>Monitoring and alert coverage</li><li>Disaster-recovery readiness</li><li>Backup and recovery performance</li><li>Infrastructure automation rate</li><li>CI/CD deployment efficiency</li><li>API integration reliability</li><li>Blockchain data accuracy</li><li>Transaction reconciliation accuracy</li><li>Cross-chain transaction success</li><li>Blockchain integration delivery</li><li>Project delivery performance</li><li>Development cycle time</li><li>Feature delivery rate</li><li>Engineering productivity</li><li>Documentation completeness</li><li>Architecture compliance</li><li>External audit and security-review performance</li><li>Regulatory and security compliance</li><li>Technology cost efficiency</li><li>Innovation and platform-improvement delivery</li></ul>Ideal Candidate<p>The successful candidate should have strong experience in <strong>blockchain engineering, distributed systems, smart-contract development, Web3 infrastructure, decentralized applications, digital assets, or blockchain-based financial technology</strong>, preferably within fintech, financial services, technology, digital assets, payments, or enterprise technology environments.</p><p>The candidate should demonstrate:</p><ul><li>Strong software-engineering fundamentals and experience developing production-grade systems.</li><li>Deep understanding of blockchain architecture and distributed-ledger technology.</li><li>Strong experience with smart-contract development and blockchain application engineering.</li><li>Proficiency in one or more relevant blockchain programming environments such as Solidity, Rust, Go, Java, TypeScript, or Python.</li><li>Strong understanding of blockchain transaction lifecycle, consensus, blocks, nodes, wallets, addresses, and network operations.</li><li>Experience working with one or more major blockchain ecosystems and their development frameworks.</li><li>Strong understanding of EVM-based blockchain architecture is highly desirable.</li><li>Experience developing and integrating blockchain APIs, SDKs, RPC services, and event-processing systems.</li><li>Strong knowledge of cryptography, digital signatures, hashing, key management, and secure transaction signing.</li><li>Experience implementing secure smart contracts and decentralized applications.</li><li>Strong understanding of common smart-contract vulnerabilities and blockchain security risks.</li><li>Experience with smart-contract testing, audits, deployment, upgrades, and contract lifecycle management.</li></ul>

We're Hiring: Senior Scala Engineer<p><strong>Location:</strong> United Arab Emirates (Remote)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> Senior</p><p><strong>Work Arrangement:</strong> Fully Remote</p>About Us<p>We are a globally focused organization committed to building scalable, reliable, secure, and high-performance software platforms across diverse markets.</p><p>Our engineering teams collaborate across Product, Software Engineering, Data, Platform, Cloud, DevOps, Security, Infrastructure, and Operations to develop resilient digital systems, data platforms, distributed applications, and services that support critical business operations and evolving customer needs.</p>The Role<p>We are seeking an experienced <strong>Senior Scala Engineer</strong> to design, develop, test, optimize, and maintain scalable software applications and distributed systems using Scala.</p><p>The ideal candidate will combine strong Scala expertise with functional programming, concurrent and distributed systems, APIs, data processing, cloud-native engineering, and software architecture. The role will contribute to high-performance services, data-intensive applications, platform capabilities, technical standards, and engineering improvements while providing technical guidance to other engineers.</p>Key Responsibilities<ul><li>Design, develop, test, deploy, and maintain production-grade software using Scala.</li><li>Build scalable, reliable, secure, and maintainable Scala applications.</li><li>Translate complex business and technical requirements into robust software solutions.</li><li>Participate in application architecture, system design, and technical decision-making.</li><li>Develop backend services, APIs, microservices, and distributed applications.</li><li>Apply functional programming principles and idiomatic Scala development practices.</li><li>Use immutable data structures, pure functions, type safety, and composable abstractions appropriately.</li><li>Design concurrent and asynchronous applications using suitable Scala libraries and frameworks.</li><li>Develop high-throughput services capable of supporting demanding workloads.</li><li>Design and implement scalable distributed systems and service architectures.</li><li>Develop RESTful APIs and service interfaces.</li><li>Develop gRPC or other service-to-service communication mechanisms where appropriate.</li><li>Implement event-driven architectures and asynchronous processing workflows.</li><li>Work with messaging and streaming platforms such as Kafka or comparable technologies.</li><li>Develop data-processing applications using Scala-based technologies.</li><li>Work with Apache Spark and distributed data-processing frameworks where applicable.</li><li>Design efficient data-processing pipelines for large-scale datasets.</li><li>Optimize batch and streaming data-processing workloads.</li><li>Develop and maintain data ingestion, transformation, enrichment, and processing services.</li><li>Work with relational and NoSQL databases.</li><li>Design efficient schemas, queries, transactions, indexes, and data-access layers.</li><li>Optimize database interactions and application-level data processing.</li><li>Implement caching and data-access optimization strategies.</li><li>Design systems for horizontal scalability, resilience, and fault tolerance.</li><li>Implement appropriate retry, timeout, circuit-breaker, backpressure, and graceful-degradation mechanisms.</li><li>Develop robust error-handling and recovery strategies.</li><li>Build services with clear boundaries, well-defined interfaces, and maintainable dependencies.</li><li>Develop authentication and authorization mechanisms for backend applications.</li><li>Apply secure coding principles and appropriate data-protection practices.</li><li>Collaborate with cybersecurity teams to identify and remediate application vulnerabilities.</li><li>Develop unit, integration, functional, and end-to-end tests.</li><li>Establish testing strategies for distributed, concurrent, and data-intensive applications.</li><li>Improve automated test coverage and software quality.</li><li>Conduct code reviews and provide detailed technical feedback.</li><li>Maintain high standards for code readability, maintainability, reliability, and testability.</li><li>Investigate production incidents, application failures, data-processing errors, and performance issues.</li><li>Perform root-cause analysis and implement permanent corrective actions.</li><li>Analyze logs, traces, metrics, application failures, and distributed-system behavior.</li><li>Implement observability through structured logging, metrics, distributed tracing, health checks, and alerting.</li><li>Work with DevOps and platform teams to improve application deployment and operational reliability.</li><li>Develop and maintain CI/CD pipelines for Scala applications.</li><li>Manage Scala build configurations using tools such as sbt and related build technologies.</li><li>Maintain dependency management, build processes, packaging, and release configurations.</li><li>Support containerized Scala applications using Docker and Kubernetes where applicable.</li><li>Develop and operate Scala applications in cloud environments.</li><li>Work with AWS, Azure, Google Cloud, or comparable cloud services where required.</li><li>Integrate applications with cloud storage, databases, messaging systems, monitoring services, and other managed platforms.</li><li>Support infrastructure-as-code and automated deployment practices where relevant.</li><li>Design applications with high availability, disaster recovery, and business-continuity requirements in mind.</li><li>Participate in capacity planning, performance testing, load testing, and scalability assessments.</li><li>Analyze CPU, memory, garbage-collection, thread, network, and database performance.</li><li>Optimize JVM performance, application memory usage, garbage collection, and runtime behavior.</li><li>Use profiling and diagnostic tools to identify application bottlenecks.</li><li>Develop reusable Scala libraries, frameworks, services, and engineering components.</li><li>Establish reusable patterns and technical standards for Scala development.</li><li>Evaluate Scala libraries and dependencies for functionality, security, compatibility, licensing, and maintainability.</li><li>Manage dependency upgrades and address security vulnerabilities or compatibility issues.</li><li>Participate in modernization initiatives involving legacy Scala, Java, or distributed applications.</li><li>Assess technical debt and prioritize refactoring and architecture improvements.</li><li>Design and implement integrations with internal platforms, external systems, and third-party services.</li><li>Maintain clear API contracts, schemas, compatibility requirements, and technical documentation.</li><li>Collaborate with Product Managers, Architects, Data Engineers, QA Engineers, DevOps Engineers, Security Engineers, and other stakeholders.</li><li>Participate in Agile planning, refinement, estimation, reviews, and retrospectives.</li><li>Break complex requirements into manageable technical tasks.</li><li>Estimate engineering effort, identify dependencies, and communicate delivery risks.</li><li>Participate in technical discovery, proof-of-concept development, and architectural experimentation.</li><li>Evaluate emerging Scala, JVM, functional-programming, distributed-system, and data-processing technologies.</li><li>Stay current with developments in Scala, JVM technologies, cloud platforms, distributed computing, and software engineering.</li><li>Develop and maintain architecture documentation, technical specifications, API documentation, and operational runbooks.</li><li>Provide technical guidance and mentoring to junior and mid-level engineers.</li><li>Support engineering teams in debugging complex application and distributed-system issues.</li><li>Lead technical initiatives and contribute to engineering roadmaps.</li><li>Promote engineering practices focused on scalability, reliability, security, performance, automation, and maintainability.</li><li>Identify opportunities to improve development productivity, application performance, system resilience, and operational efficiency.</li></ul>Key Performance Indicators<ul><li>Scala development delivery performance</li><li>Production software quality</li><li>Production defect rate</li><li>Code-review compliance</li><li>Automated test coverage</li><li>Unit-test coverage</li><li>Integration-test coverage</li><li>Application availability</li><li>Service uptime</li><li>API reliability</li><li>API response time</li><li>Application latency</li><li>System throughput</li><li>Data-processing throughput</li><li>Batch-processing performance</li><li>Streaming-processing latency</li><li>Event-processing reliability</li><li>JVM performance</li><li>Garbage-collection efficiency</li><li>Memory utilization</li><li>CPU utilization</li><li>Database performance</li><li>Query execution efficiency</li><li>Cache effectiveness</li><li>Concurrent-processing performance</li><li>Error rate</li><li>Production incident frequency</li><li>Mean time to detection</li><li>Mean time to resolution</li><li>Repeat incident rate</li><li>Root-cause resolution effectiveness</li><li>CI/CD pipeline success rate</li><li>Deployment success rate</li><li>Release reliability</li><li>Rollback frequency</li><li>Security vulnerability remediation</li><li>Dependency-update compliance</li><li>Technical-debt reduction</li><li>Legacy-system modernization</li><li>Performance optimization delivery</li><li>Observability coverage</li><li>Monitoring effectiveness</li><li>Documentation completeness</li><li>Reusable-component adoption</li><li>Engineering productivity</li><li>Stakeholder satisfaction</li><li>Mentoring effectiveness</li><li>Continuous-improvement delivery</li></ul>Ideal Candidate<p>The successful candidate should have strong experience in <strong>Scala software development, functional programming, backend engineering, distributed systems, data processing, JVM technologies, cloud-native applications, or high-performance software engineering</strong>, preferably within technology, financial services, telecommunications, e-commerce, SaaS, data platforms, or other large-scale digital environments.</p><p>The candidate should demonstrate:</p><ul><li>Strong professional experience developing production systems using Scala.</li><li>Deep understanding of Scala syntax, type systems, collections, pattern matching, traits, implicits or contextual abstractions, and functional programming principles.</li><li>Strong knowledge of idiomatic Scala and modern Scala development practices.</li><li>Experience with Scala 2 and/or Scala 3 in production environments.</li><li>Strong understanding of immutable programming and type-safe application design.</li><li>Experience with functional programming concepts including pure functions, higher-order functions, algebraic data types, and effect-oriented programming.</li><li>Experience with asynchronous and concurrent programming.</li><li>Strong knowledge of distributed systems and scalable service architectures.</li></ul>

<p>Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.</p><p><br></p><p>At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. </p><p><br></p><p>Think finance is stuffy? Think again.</p><p><br></p><p>At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our <strong>Marketing department</strong> would like to welcome a detail-oriented.</p><p><br></p><p><strong>Partnership Marketing &amp; Hospitality Manager</strong> in our office in <strong>Dubai</strong></p><p><br></p><p>We're looking for a Partnership Marketing &amp; Hospitality Manager to lead the marketing strategy for Equiti's partner ecosystem while delivering premium hospitality experiences that strengthen relationships with our clients, prospects, and partners.</p><p><br></p><p>You'll define the partnership marketing strategy, developing programmes that support our Introducing Brokers (IBs) and equivalent partner programmes through marketing initiatives, enablement, and engagement. Alongside this, you'll own Equiti's hospitality programme, creating premium experiences that strengthen client and partner relationships, reinforce our brand, and support commercial growth.</p><p><br></p><p>You will play a critical role in supporting partner success through integrated marketing campaigns, events, partner communications, and enablement programmes, while designing and delivering exceptional hospitality experiences for VIP clients, prospects, and partners.</p><p><br></p><p>You will be responsible for owning partnership marketing and hospitality initiatives end-to-end, maintaining strong oversight of planning, delivery, timelines, budgets, and quality to ensure every initiative is executed efficiently and aligned with business priorities, regulatory requirements, and brand standards.</p><p><br></p><p><strong>Responsibilities </strong></p><p><strong> Partnership marketing</strong></p><ul><li>Develop and execute marketing strategies for Introducing Brokers (IBs) and equivalent partner programmes.</li><li>Build marketing plans that support partner acquisition, activation, engagement, and retention.</li><li>Develop co-branded campaigns, promotional initiatives, and partner communications.</li><li>Create partner marketing assets including campaign toolkits, landing pages, presentations, email campaigns, and sales enablement materials.</li><li>Work closely with Commercial, Sales, Product, Brand, and CRM teams to support partner growth.</li><li>Measure and optimize partner marketing performance through data and insights.</li></ul><p><br></p><p><strong>Partner Enablement &amp; Engagement</strong></p><ul><li>Develop scalable marketing programmes that enable partners to effectively promote Equiti's products and services.</li><li>Create educational resources, campaign assets, and product updates for partners.</li><li>Support partner onboarding with marketing materials and communications.</li><li>Build engagement initiatives that strengthen long-term partner relationships.</li><li>Continuously improve the overall partner experience through marketing and communication.</li></ul><p><br></p><p><strong>Hospitality</strong></p><ul><li>Develop and manage Equiti's hospitality strategy for VIP clients, prospects, and partners.</li><li>Plan and deliver premium hospitality experiences across corporate events, conferences, exhibitions, sporting events, and networking opportunities.</li><li>Manage invitations, guest lists, registrations, seating plans, and attendee communications.</li><li>Coordinate VIP experiences before, during, and after events to ensure exceptional service.</li><li>Work closely with internal teams and external suppliers to deliver high-quality hospitality programmes that reflect Equiti's premium brand.</li></ul><p><br></p><p><strong>Performance &amp; Optimization</strong></p><ul><li>Track partner marketing performance and hospitality outcomes against agreed objectives.</li><li>Measure campaign performance, partner engagement, guest satisfaction, and business impact.</li><li>Produce reports and recommendations to improve future programmes.</li><li>Identify opportunities to optimise marketing processes, hospitality experiences, and operational efficiency.</li></ul><p><br></p><p><strong>Client Recognition &amp; Gifting Programme</strong></p><ul><li>Own and manage Equiti's Premium Desk client recognition and gifting programme.</li><li>Develop and deliver personalized gifting initiatives that celebrate client milestones, birthdays, and other key occasions.</li><li>Work closely with the Premium Desk, Sales, and Marketing teams to identify gifting opportunities that strengthen client relationships and enhance the overall client experience.</li><li>Coordinate gift sourcing, procurement, personalization, logistics, and delivery, ensuring every interaction reflects Equiti's premium brand standards.</li><li>Build and maintain relationships with gifting suppliers to ensure quality, consistency, and cost-effective delivery.</li><li>Continuously evaluate and enhance the programme by introducing new gifting concepts and recognition initiatives that increase client satisfaction, loyalty, and long-term engagement.</li></ul><p><br></p><p><strong>Skills &amp; Competencies </strong></p><ul><li>Strong commercial and relationship-building mindset, with the ability to develop marketing initiatives that support partner growth and business objectives.</li><li>Excellent stakeholder management skills, with the ability to build trusted relationships across partners, clients, and internal teams.</li><li>Strong written and verbal communication skills, with the ability to develop compelling marketing materials and partner communications.</li><li>Highly organized and detail-oriented, with excellent project management and multitasking abilities.</li><li>Confident managing multiple campaigns, hospitality initiatives, and stakeholder programmes simultaneously.</li><li>Strong planning and coordination skills, with the ability to manage events, hospitality experiences, and client engagement activities from concept to delivery.</li><li>Excellent problem-solving skills, with the ability to remain calm and adaptable in fast-paced environments.</li><li>Strong negotiation and vendor management skills.</li><li>Customer-focused mindset, with a passion for delivering exceptional experiences and building long-term relationships.</li><li>Strong sense of ownership and accountability, taking responsibility for outcomes rather than tasks.</li><li>Team-oriented mindset, with the ability to collaborate effectively across Marketing, Commercial, Sales, Product, and Operations.</li></ul><p><strong> </strong></p><p><strong>Experience Requirements </strong></p><ul><li> 3–5 years of experience in Partnership Marketing, Events, Hospitality, Brand Marketing, or a closely related role.</li><li>Experience developing and delivering marketing initiatives that support partner engagement, business growth, or customer acquisition.</li><li>Experience working with partner programmes, including Introducing Brokers (IBs), affiliates, channel partners, or similar business development models, is highly desirable.</li><li>Experience planning and delivering corporate events, hospitality programmes, or premium client experiences.</li><li>Experience managing multiple projects simultaneously, with strong attention to timelines, quality, and stakeholder expectations.</li><li>Experience working collaboratively with cross-functional teams including Commercial, Sales, Product, Brand, CRM, and Business Development.</li><li>Experience managing external agencies, suppliers, and vendors.</li><li>Comfortable using performance metrics and stakeholder feedback to evaluate and improve programme effectiveness.</li><li>Experience within financial services, fintech, hospitality, luxury, or other customer-focused industries is an advantage.</li></ul><p><br></p><p><strong>Perks </strong></p><p>Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more. </p><p><br></p><p>The benefits you can expect at your Equiti workplace include: </p><ul><li>Competitive salary package </li><li>Performance-based bonus </li><li>Medical insurance coverage for employees and family members </li><li>Smart working options </li><li>Employee wellness initiatives </li><li>Personalized career development </li><li>Company lunch in the office </li><li>Regular company events </li></ul><p><br></p><p>With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences. </p><p><br></p><p>Equiti is an equal opportunity employer. </p><p><br></p><p>“Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Operations Manager, Fitness &amp; Membership</span></span></span>&nbsp;<br><span><span>(<span>21150</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality,&nbsp;Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><span><strong>About The Role&nbsp;</strong></span></p><br> <p><span>The Operations Manager, Fitness &amp; Memberships is responsible for leading the operational, commercial, and service excellence strategy of AWAKEN Fitness at Atlantis The Royal, ensuring a world-class luxury fitness experience while driving membership growth, guest engagement, team performance, and profitability.</span></p><br> <p><span><strong>Key Performance Indicators (KPIs)</strong></span></p><br> <ul> <li><span>FORBES Travel Guide Five-Star Award.</span></li> <li><span>Membership revenue and growth.</span></li> <li><span>Membership retention and renewal rates.</span></li> <li><span>New member acquisition and conversion rates.</span></li> <li><span>Guest and member satisfaction scores.</span></li> <li><span>Personal training revenue.</span></li> <li><span>Department profitability.</span></li> <li><span>Service quality audit scores.</span></li> <li><span>Team engagement and retention.</span></li> <li><span>Innovation and Wellness Elevation.</span></li> <li><span>Upkeep of fitness and wellness facilities.</span></li> <li><span>Achievement of annual budget and business plan objectives.</span></li> </ul> <p><span><strong>Key Duties and Responsibilities</strong></span></p><br> <ul> <li><span>Oversee the day-to-day operations of AWAKEN Fitness, ensuring seamless delivery of all fitness, movement, recovery, and membership services.</span></li> <li><span>Maintain the highest standards of cleanliness, safety, presentation, and functionality across all fitness and wellness spaces.</span></li> <li><span>Ensure all equipment is maintained, serviced, and operating in accordance with brand and manufacturer standards.</span></li> <li><span>Develop and implement SOPs, operational audits, and service standards to continually enhance the member and guest experience.</span></li> <li><span>Ensure compliance with health, safety, risk management, and emergency response procedures.</span></li> </ul> <p><span><strong>Membership Management &amp; Growth</strong></span></p><br> <ul> <li><span>Drive membership acquisition, retention, and renewal strategies to achieve revenue and occupancy targets.</span></li> <li><span>Monitor membership sales performance, conversion rates, attrition levels, and member engagement metrics.</span></li> <li><span>Develop exclusive member benefits, events, activations, and wellness programming to increase guest loyalty and utilization.</span></li> <li><span>Build strong relationships with members, act as ambassadors for the AWAKEN brand and ensure personalized service delivery.</span></li> <li><span>Oversee member onboarding, orientation, feedback management, and service recovery processes.</span></li> </ul> <p><span><strong>Commercial Performance</strong></span></p><br> <ul> <li><span>Deliver departmental revenue targets across memberships, personal training, fitness services, and ancillary wellness offerings.</span></li> <li><span>Analyse business performance through KPIs, reporting, forecasting, and budgeting processes.</span></li> <li><span>Identify opportunities to maximize secondary spend through wellness services, retail partnerships, recovery experiences, and member programming.</span></li> <li><span>Manage departmental labour costs, operating expenses, and productivity targets.</span></li> </ul> <p><span><strong>Leadership &amp; Team Development</strong></span></p><br> <ul> <li><span>Lead, coach, and inspire a team of fitness professionals, Wellness Experience Agents, and Wellness Attendants.</span></li> <li><span>Recruit, train, develop, and retain top talent in alignment with Atlantis The Royal and AWAKEN service standards.</span></li> <li><span>Conduct regular one-on-one performance reviews, training sessions, succession planning, and career development discussions.</span></li> <li><span>Foster a culture of accountability, collaboration, innovation, and exceptional guest service.</span></li> </ul> <p><span><strong>Guest Experience &amp; Service Excellence</strong></span></p><br> <ul> <li><span>Ensure every member and guest receives a highly personalized, luxury wellness experience.</span></li> <li><span>Handle VIP guests, residents, celebrities, and high-profile clientele with discretion and professionalism.</span></li> <li><span>Monitor guest satisfaction scores and implement action plans to continuously improve service delivery to a FORBES five Star Luxury level, continuously looking for ways to improve.</span></li> <li><span>Lead service recovery initiatives and proactively resolve guest concerns within one hour of occurrence.&nbsp;</span></li> </ul> <p><span><strong>Programming &amp; Strategic Initiatives</strong></span></p><br> <ul> <li><span>Collaborate with Spa, Wellness, Nutrition, and Hotel Operations teams to deliver integrated wellbeing experiences.</span></li> <li><span>Support the development and execution of innovative fitness and recovery programs aligned with emerging wellness trends.</span></li> <li><span>Lead special projects, partnerships, brand activations, and member events that enhance AWAKEN's market positioning.</span></li> <li><span>Identify opportunities to elevate the fitness offering through technology, performance optimization, and luxury wellness innovations.</span></li> </ul> <p><span><strong>Management of Team:</strong></span></p><br> <ul> <li><span>Build and maintain strong collaborative relationships across departments to ensure seamless operations, effective communication, and the achievement of shared business objectives.</span></li> <li><span>Contribute to the preparation and management of departmental budgets, monitoring financial performance against targets, identifying variances, implementing corrective actions, and driving opportunities for improved profitability and operational efficiency.</span></li> <li><span>Lead and develop the team by setting clear objectives, managing performance, providing ongoing coaching and feedback, and fostering a high-performing, engaged culture that supports talent development, retention, and business growth.</span></li> <li><span>Drive the execution of strategic priorities by overseeing business performance and budget management, providing insight and guidance to the leadership team, and influencing cross-functional stakeholders to achieve organizational objectives.</span></li> <li><span>Manage, inspire, and mentor a diverse team of colleagues, creating an environment that encourages continuous learning, professional development, collaboration, and career progression.</span></li> </ul> <p><span><strong>Human Resources:</strong></span></p><br> <ul> <li><span>Lead all people management activities for direct reports and their teams, including recruitment, performance management, colleague development, engagement, coaching, and employee relations.</span></li> <li><span>Foster an open-door culture by providing guidance and support to colleagues, ensuring concerns and grievances are addressed professionally and promptly.</span></li> <li><span>Ensure full compliance with all Kerzner HR processes, policies, and deadlines, including performance reviews, probation reviews, CES, SAP, and other people initiatives.</span></li> <li><span>Oversee the performance management process across the department, ensuring reviews, development plans, and follow-up actions are completed effectively and on time.</span></li> <li><span>Optimize staffing levels and workforce planning to maximize productivity, control payroll costs, and support operational requirements.</span></li> <li><span>Champion talent development and succession planning through active Talent Reviews and ongoing career development initiatives.</span></li> <li><span>Drive compliance with mandatory training requirements and support the development of Departmental Trainers to foster a culture of continuous learning.</span></li> <li><span>Lead colleague engagement initiatives, ensuring survey feedback is translated into meaningful action plans and communicated effectively.</span></li> <li><span>Support recruitment activities through candidate interviews, workforce reviews, and proactive succession and manpower planning.</span></li> <li><span>Promote corporate social responsibility by ensuring the successful delivery of quarterly CSR initiatives that engage colleagues and support the wider community.</span></li> </ul> <p><span><strong>About You&nbsp;</strong></span></p><br> <ul> <li><span>Minimum 3 years’ experience in a Fitness Manager, 5 years as Assistant Spa Manager, or similar leadership role within a luxury hospitality, wellness, or fitness environment.</span></li> <li><span>Quality-driven with exceptional attention to detail and the ability to communicate and uphold service standards across all colleague levels.</span></li> <li><span>Proven ability to manage conflict resolution, service recovery, and sensitive situations with professionalism, empathy, and sound judgment.</span></li> <li><span>Highly intuitive, adaptable, and decisive, with the ability to think quickly and communicate effectively in a fast-paced environment.</span></li> <li><span>Passionate about the fitness, wellness and spa industry, with a strong understanding of current trends, guest expectations, and industry best practices.</span></li> <li><span>Strong commercial acumen and fitness industry knowledge, with the ability to balance guest experience, operational excellence, and financial performance.</span></li> <li><span>Excellent communication, interpersonal, and organizational skills, with a demonstrated ability to build relat</span></li></ul> </div>

Facade Consultancy Proposal & Resource Estimator Part-time / project-based | Remote Fee Proposal & Man-Hour Estimator — Faсade Consultancy (UAE/GCC) <br>Skytop Engineering is looking for an experienced facade professional to support the preparation of proposals for facade consultancy projects in the UAE and wider Middle East. <br>This is not a materials or construction-cost estimating role. We are looking for someone who has previously estimated the internal delivery effort required for facade consultancy and design projects: facade consultants, design engineers, drafters/BIM specialists, structural engineers, checking, coordination and project management. <br>The role will initially involve reviewing RFPs and defining the expected scope, deliverables, team input and man-hours needed to prepare commercially sound fee proposals. The workload is expected to be part-time and project-based at the beginning, with potential to grow. <br>Essential experience <br>Previous involvement in preparing fee proposals, bids or tenders for facade consultancy projects in the UAE/GCC; Ability to break down a facade scope by design stage, deliverables, interfaces and specialist input; Experience estimating man-hours for facade consultants, design engineers, drafters/BIM team, structural engineers, checking and coordination; Good understanding of facade consultancy deliverables, including design review, specifications, tender documentation, IFC/design development support, calculations, BIM coordination, mock-ups and site services; Ability to explain and document the basis of an estimate. <br>Please note: experience in estimating facade materials, fabrication, logistics and installation costs alone is not sufficient for this role. <br>To apply, please describe in detail your experience of estimating internal delivery hours for faсade consultancy or faсade design proposals, including the approach and methodology you used.

Role Description A Real Estate Development Director is responsible for leading real estate development strategies, projects, investments, and development teams from land acquisition and feasibility through planning, construction, and completion. Key Responsibilities Develop and implement real estate development strategies and plans. Identify land acquisition, investment, and development opportunities. Conduct feasibility studies, market research, and financial analysis. Lead development projects from concept through completion. Manage project budgets, schedules, resources, and key milestones. Coordinate with architects, consultants, contractors, authorities, and investors. Oversee planning, design, approvals, construction, and project delivery. Monitor development costs, financial forecasts, and investment performance. Assess development risks, returns, market conditions, and commercial opportunities. Negotiate land, development, consultant, and contractor agreements. Monitor property market trends, customer demand, and competitor activity. Ensure compliance with planning, building, regulatory, and legal requirements. Prepare investment proposals, feasibility reports, budgets, and management updates. Lead, manage, and develop real estate development teams. Drive quality, profitability, efficiency, and successful project delivery. Qualifications Bachelor’s degree in Real Estate, Property Development, Business Administration, Finance, Engineering, Architecture, or a related field. Extensive experience in real estate development or property investment. Strong knowledge of development planning, feasibility, and project management. Experience in land acquisition, development planning, and financial analysis. Strong understanding of property markets, investment returns, and development costs. Excellent negotiation, commercial, analytical, and decision-making skills. Experience coordinating consultants, contractors, authorities, investors, and development partners. Proficiency in Excel, Power Point, and relevant property/project management systems. UAE/GCC real estate development experience is advantageous. Knowledge of local planning, regulatory, and approval processes. Ability to manage multiple projects, priorities, and deadlines. Professional, strategic, commercially focused, organized, and proactive approach.

Position: Sr. Solution Architect Experience: 8+ Years Domain: Banking Work Location: Chennai Notice Period: Immediate - 30 Days.<br>Job Description:<br>The Senior Architect role is a strategic and technical leadership position within the Architecture Chapter of Group IT. The role is responsible for designing and delivering secure, resilient, and scalable banking solutions aligned with enterprise architecture standards and business strategy. The architect works closely with the Head of Architecture and delivery leaders to build high-performance mobile banking applications integrated with microservices and API-driven ecosystems. Strong experience in banking domains such as payments, settlements, accounting, and digital/mobile banking is essential. From a technical standpoint, the role requires deep expertise in end-to-end solution design, cloud-native architectures, containerization, event-driven systems, APIs, and microservices. The architect must justify design patterns and architectural trade-offs while ensuring performance, reliability, and customer experience. A major emphasis is placed on cybersecurity. The candidate must understand regulatory compliance (e.g., PCI-DSS, GDPR, UAE Central Bank regulations), threat modeling, authentication, authorization, encryption, data protection, and security monitoring. Knowledge of how systems are attacked and defended is expected. The role also values awareness of emerging technologies such as AI, Generative AI, Large Language Models, RAG, vector databases, and AI agents. Behaviourally, the Senior Architect should demonstrate strong analytical thinking, stakeholder management, decision-making ability, mentoring capability, and a continuous learning mindset. The role contributes to business delivery, reusable architecture blueprints, peer reviews, and technical upskilling within the chapter. Seeking a domain-strong, security-conscious, agile, and technically mature architect capable of leading complex banking architecture initiatives.

Role Overview:<br>The Product Manager leads the end-to-end lifecycle of automation products built onplatforms like UiPath, ensuring alignment with organizational goals and customer needs. They identify automation opportunities, prioritize use cases, and translate requirementsinto scalable AI-powered workflows.<br>Key Responsibilities:• Product Strategy s Vision o Define the roadmap for intelligent automation solutions combining RPA and AI (e.g., document understanding, process mining, chatbots).o Align product initiatives with business value, ROI, and digital transformationobjectives.• Use Case Identification s Prioritization o Identify high-impact automation opportunities across business functions.o Evaluate processes for automation feasibility using AI capabilities such as NLP, OCR, and machine learning.• Stakeholder Managemento Collaborate with business leaders, IT teams, data scientists, and automationdevelopers.o Act as the voice of the customer and ensure solutions address real user painpoints.• Product Development s Delivery o Work closely with developers using UiPath tools (Studio, Orchestrator, AICenter).o Define user stories, acceptance criteria, and success metrics.o Ensure agile delivery and continuous improvement.• AI Integration s Innovation o Incorporate AI technologies (e.g., predictive analytics, intelligent documentprocessing).o Evaluate and integrate third-party AI models or services where needed.• Performance Monitoring s Optimization o Track KPIs such as automation rate, cost savings, accuracy, and usersatisfaction.o Continuously refine processes based on data insights.<br>Key Skills s Competencies: • Strong understanding of RPA platforms, especially UiPath• Knowledge of AI/ML concepts (NLP, computer vision, predictive modeling)• Product management expertise (roadmapping, backlog prioritization, agilemethodologies)• Analytical thinking and problem-solving• Stakeholder communication and leadership skills• Familiarity with process mining and workflow optimization tools<br>Note: Only Arabic Speakers can apply for this job. No Egyptians

Experience: 5+ years Primary Skill: Advent Location - Dubai (WFO)<br>Key responsibilities include: <br>We are seeking a dynamic, forward-thinking Software Engineer. You will optimize our Advent APX platform and drive operational efficiency. You will bridge traditional financial technology with modern . NET, automation, and AI.<br>Secondary Skill: Dot Net Delivery Area: Wealth and Assets management Delivery Domain: Business platforms<br>KEY RESPONSIBILITIES [Platform & Database Management]* Manage, maintain, and optimize the Advent APX core application environment.* Write, debug, and tune complex MS SQL queries, stored procedures, and triggers.* Ensure database integrity, high availability, and optimal performance. [Application Development & Automation] * Build and maintain backend services using the . NET (C#) framework.* Design, build, and execute automated testing frameworks for validation.* Provide tier-2/3 technical support to resolve complex application bottlenecks.* Eliminate manual intervention by engineering reliable CI/CD pipelines. [Process Innovation & AI Integration].* Audit existing workflows to identify inefficiencies and propose changes.* Leverage Node.js and . NET to integrate modern APIs and microservices.* Apply AI technologies and LLM frameworks to automate data processes.<br>REQUIRED QUALIFICATIONS* Advent APX: 5+ years of hands-on technical administration experience.* MS SQL Server: Expert-level skills in database design and T-SQL.* . NET Framework: Strong proficiency in . NET (C#) and backend architecture.* Node.js / AI: Strong conceptual understanding of Node.js and AI toolkits.* Test Automation: Proven experience with tools like Playwright.* Mindset: Proactive problem solver who challenges the status quo.<br>Interested candidate please share your updated resume along with below HR details at sonam.singh@valuelabs.com:<br>Total Exp -Relevant Experience in Advent -Relevant Experience in Dot Net -Relevant Experience in Wealth Managemnet -Current CTC -Expected CTC -Notice Period -Current Location-Preferred Location -Nationality -