Speech And Language Therapist Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Head of Commercial Excellence – Sonihull</b></p><br><p><i>Abu Dhabi, UAE&nbsp;</i></p><br><p><b><i>Sonihull, </i></b><i>a member of the Alfa Laval group, is a global leader in ultrasonic antifouling and agitation systems. Our award-winning technology is in use on thousands of vessels worldwide, with a growing footprint in industrial applications such as energy, steel, and dairy.</i></p><br><p>As Sonihull continues to scale within Alfa Laval, we are creating a new senior global role: Head of Commercial Excellence. Reporting to the Head of Sales – Sonihull and acting as his senior partner, you will take a hands-on, field-based role working directly with our global network of Regional Business Managers (RBMs) to sharpen commercial execution, strengthen sales operations and governance, and deepen collaboration between Sonihull and Alfa Laval's regional sales teams.</p><br><b>Purpose of the Role</b><br><p>This is a newly created, high-impact global role for a proven, hands-on sales leader ready to take the next step in their career. Working alongside the Head of Sales – Sonihull, you will play a critical role in raising the professionalism, capability, and effectiveness of Sonihull's global sales organisation – spending significant time in the field with RBMs, reviewing how the commercial function operates, and strengthening the partnership between Sonihull and Alfa Laval's regional sales network. This is a high-visibility role with significant scope to grow in line with Sonihull's continued expansion.</p><br><b>Key Responsibilities</b><br><p><b><i>1. Field Leadership &amp; Capability Building</i></b></p><br><ul><li>Partner directly with Regional Business Managers in the field, shadowing customer and sales engagements to sharpen commercial execution and coach best practice.</li><li>Design and roll out a structured coaching, onboarding, and capability-development approach for the global RBM network.</li><li>Identify and close skill gaps across the regional sales organisation, working region by region.</li></ul><p><b><i>2. Commercial Governance &amp; Sales Operations</i></b></p><br><ul><li>Conduct a comprehensive review of Sonihull's current sales operations and governance framework – CRM usage, pipeline reporting, quoting and pricing approval workflows, and KPI structure.</li><li>Design and implement an improved sales operations model that supports consistent, scalable execution across all regions.</li><li>Establish clear standards and cadence for sales forecasting, pipeline management, and performance reporting.</li></ul><p><b><i>3. Global-to-Regional Alignment</i></b></p><br><ul><li>Work in close partnership with the Head of Sales – Sonihull to strengthen the operating rhythm, communication, and decision-making structures between global sales leadership and the regional network.</li><li>Provide senior, hands-on support to the Head of Sales in shaping and driving the global sales agenda.</li><li>Develop evidence-based recommendations on how the sales leadership structure and cadence can be optimised as the business scales.</li></ul><p><b><i>4. Alfa Laval Partnership &amp; Technology Adoption</i></b></p><br><ul><li>Investigate the drivers behind variable Sonihull adoption across Alfa Laval's regional sales organisations – including competency, training, incentives, and awareness.</li><li>Design and implement targeted interventions, in partnership with regional Alfa Laval sales leadership, to close adoption gaps and build sustained demand.</li><li>Build stronger day-to-day working relationships between Sonihull and Alfa Laval's regional sales teams.</li></ul><p><b><i>5. Strategic Contribution</i></b></p><br><ul><li>Contribute directly to the ongoing development of Sonihull's global commercial strategy.</li><li>Represent Sonihull sales leadership in key stakeholder discussions across the Alfa Laval Ocean Division.</li></ul><b>Key Competencies &amp; Attributes</b><br><p><b>Coaching &amp; Field Leadership: </b></p><br><p>Skilled at developing sales talent through hands-on coaching and shadowing, not just directing from the centre.</p><br><p><b>Diagnostic &amp; Analytical Rigour: </b></p><br><p>Able to assess complex organisational and operational structures objectively, and translate findings into practical, workable improvements.</p><br><p><b>Stakeholder Influence: </b></p><br><p>Builds trust quickly across regional, functional, and seniority lines; operates with credibility in a matrixed, multicultural organisation.</p><br><b>Who You Are</b><br><p>You are a commercially sharp, hands-on sales leader who thrives on getting into the detail, coaching in the field, untangling operational complexity, and building trust across a diverse, global organisation. You are comfortable challenging the status quo and operating with a broad, still-evolving mandate. Most of all, you are motivated by measurable impact: stronger RBM performance, cleaner sales operations, and a closer working relationship between Sonihull and Alfa Laval's regional sales teams.</p><br><b>What You Know</b><br><ul><li>University degree in business, engineering, or a related field; MBA advantageous.</li><li>10+ years of international B2B sales leadership experience, ideally within industrial, maritime, or technical solution sales.</li><li>A track record of coaching and developing distributed sales teams across a matrixed, multi-regional structure.</li><li>Experience diagnosing and redesigning sales operations, governance, or organisational structures – a background in sales operations, commercial excellence, or management consulting is a strong plus.</li><li>Strong influencing and relationship-building skills, with the ability to work effectively alongside senior leadership and field teams alike.</li><li>Willingness to travel extensively and spend substantial time in the field with regional teams.</li><li>Fluent English (spoken and written) is essential; additional languages are an advantage.</li></ul><b>Key Working Relationships</b><br><p><b>Stakeholder</b></p><br><p><b>Collaboration Purpose</b></p><br><p><b>Head of Sales – Sonihull</b></p><br><p>Senior partnership in setting and driving the global sales agenda; day-to-day collaboration on priorities and decisions.</p><br><p><b>Regional Business Managers (Global)</b></p><br><p>Field coaching, capability building, and operational support across all regions.</p><br><p><b>Alfa Laval Regional Sales Leadership</b></p><br><p>Joint diagnosis of adoption gaps; alignment on go-to-market approach and training.</p><br><p><b>Sonihull Leadership Team</b></p><br><p>Strategic alignment on sales operations findings and recommendations.</p><br><p><b>HR &amp; Talent Acquisition</b></p><br><p>Organisational design input; talent development and recruitment.</p><br><b>Why Join Sonihull?</b><br><p>Join a pioneering technology company backed by a global engineering leader. This role offers a rare combination of strategic scope and hands-on impact – you will work across the full breadth of Sonihull's global commercial organisation, shaping how it operates while directly strengthening the people and relationships that drive its growth. You will benefit from the stability, reach, and career opportunities that come with being part of Alfa Laval.</p><br><b>How to Apply</b><br><p>Submit your application by uploading your CV to our recruitment system. Please note that, in compliance with GDPR, we cannot accept applications submitted via email.</p><br><p>We are looking to fill this role quickly and will review applications on a rolling basis – we encourage you to apply as soon as possible, as the process may close early once a suitable candidate is identified.</p><br><p>The recruitment process is run by the responsible Talent Acquisition Partner according to Alfa Laval policies.</p><br><p><b>Note</b></p><br><p><span>We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Key Responsibilities</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• &nbsp; &nbsp;Contribute to the delivery of superior performance against strategic regional plan, upholding highest </span><span>control environment standards, maintaining a zero-tolerance policy towards regulatory risks.</span><br><span>• &nbsp; &nbsp;Provide independent opinion on client’s existing portfolio whilst ensuring consistency with House Views</span><br><span>• &nbsp; &nbsp;Determine client’s risk appetite, investment preference and return expectations by partnering with </span><span>Relationship Managers</span><br><span>• &nbsp; &nbsp;Providing relevant solutions given client needs/objectives</span><br><span>• &nbsp; &nbsp;Work closely with the IA Head of DIFC, sharing ideas and supporting product and service launch aimed </span><span>at DIFC PvB Segment.</span><br><span>• &nbsp; &nbsp;Active participation in client planning for tagged accounts.</span></p><br><br> <p><strong><span>Business</span></strong><br><span>• &nbsp; &nbsp;Utilise tools such as Portfolio Insight as both a risk management and marketing tool for clients.</span><br><span>• &nbsp; &nbsp;Drive investment penetration and growth in AuM and Revenue with key focus on clients directly advised </span><span>by the investment advisor</span><br><span>• &nbsp; &nbsp;Contribute and drive investment engagement to promote Strategy Views and suitable products</span><br><span>• &nbsp; &nbsp;Organise / Participate in investment seminars for clients and prospects</span><br><span>• &nbsp; &nbsp;Provide high quality investment advice to clients directly &amp; to RMs, and inform them about suitable</span><span>&nbsp;investments in the context of their portfolios</span><br><span>• &nbsp; &nbsp;Work with IA Head DIFC to build, lead and tier up a team of world class Investment Advisors and in </span><span>ensuring that the team works effectively with RMs, product partners &amp; stakeholders</span></p><br><br> <br><p><strong><span>Processes</span></strong><br><span>• &nbsp; &nbsp;Ensure adherence to the framework for effective management of operational risks across the Business </span><span>and in&nbsp;compliance with applicable internal policies, and external laws and regulations at a global level.</span><br><span>• &nbsp; &nbsp;Contribute to the delivery of Business strategy in a safe and well controlled manner and on an end to end </span><span>basis.</span><br><span>• &nbsp; &nbsp;Contribute to the sales management and ensure suitability processes are applied appropriately.</span><br><span>• &nbsp; &nbsp;Actively participate in Investment Advisory Team meetings</span><br><span>• &nbsp; &nbsp;Usage of Client Advisory Portal (CAP) and reference to Suitability &amp; Appropriateness procedures to </span><span>ensure appropriate adherence to portfolio management guidelines</span><br><span>• &nbsp; &nbsp;Ensure Tableau reflects accurate &amp; complete tagging of relevant relationships</span><br><span>• &nbsp; &nbsp;Collaborate effectively with the Wealth management team to deliver best product solutions to PvB clients.</span><br><span>• &nbsp; &nbsp;Provide product managers ideas for new products driven by client needs / objectives</span><br><span>• &nbsp; &nbsp;Review products for viability within client portfolios</span><br><span>• &nbsp; &nbsp;Support the continuous improvement of processes to increase operational efficiency and effectiveness.</span></p><br><br> <br><p><span><strong><span>Risk Management</span></strong></span><br><span>• &nbsp; &nbsp;Adherence to “Treat Clients Fairly”</span><br><span>• &nbsp; &nbsp;Understand risk &amp; control within area of responsibility and drive rectification as required.</span><br><span>• &nbsp; &nbsp;Ensure adequate and appropriate systems and controls are following Group and Business</span><br><span>• &nbsp; &nbsp;Policies, procedures, standards and codes including those governing al Risk types, Compliance,</span><br><span>• &nbsp; &nbsp;Technology and Operations, Finance and Reputation.</span><br><span>• &nbsp; &nbsp;Take ownership and accountability of performing the advisory role successfully</span><br><span>• &nbsp; &nbsp;Risk appetite is clear and integral to the strategy with appropriate controls</span><br><span><span>• &nbsp; &nbsp;Ensure that Risk Management matters that are brought to attention are subject to direct remedial action </span><span>and/or ensure adequate reporting to the relevant Risk Committees.</span></span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Manage Conduct</span><br><span>• &nbsp; &nbsp;Manage Risk&nbsp;</span><br><span>• &nbsp; &nbsp;Manage People&nbsp;</span><br><span>• &nbsp; &nbsp;Business – Market Knowledge</span><br><span>• &nbsp; &nbsp;Business – Products and Processes&nbsp;</span><br><span>• &nbsp; &nbsp;Sales – Relationship Management &nbsp;</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Education: Postgraduate / Masters in Finance / CFA</span><br><span>• &nbsp; &nbsp;Certifications: CFA or any equivalent relevant&nbsp;</span><br><span>• &nbsp; &nbsp;Languages: English, Arabic &nbsp;</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br>&nbsp;<br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br>&nbsp;<br>Together we:<br>&nbsp;<br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br>&nbsp;<br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</p><br><br><p><span>As <strong>Commercial Manager – Global Load Control</strong>, you will plan and manage the commercial relationship, sales pipeline and contracts cycle with existing and new customers ensuring all operational, commercial, legal and financial requirements are well defined. You will act as the primary and dedicated point of contact for our customers and leverage the relationship to drive an increase of core and ancillary revenues while improving our customers advocacy. You will deliver global tender and network opportunities, contract health checks and customer account management through various research studies, data analysis and market studies. </span></p><br><br><p><span>You will contribute to the development and enhancement of products and services, working with operational and commercial stakeholders to ensure the offering remains competitive, scalable and aligned with customer needs and will support the Account Management function by providing commercial leadership, enabling effective “farming” of existing customers through structured pricing, contract optimisation and identification of growth opportunities. </span></p><br><br><p><span>The role is based full-time in our Dubai office.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li>Support in developing and implementing a commercial strategy, sales and marketing strategy and customer profitability analysis for the assigned region or global travel partnerships. </li><li>Review and address the customer’s commercial and operational performance, identify any issue to be solved and implement an action plan in cooperation with the stakeholders. </li><li>Support the development of product and service offerings through analysis of customer requirements, market trends and operational capabilities, ensuring alignment with the overall commercial strategy. </li><li>Manage and negotiate commercial requests for new and existing customers by acting as the point of contact, identify and propose a unique selling proposition maximising the benefits, be accountable for a smooth operational and commercial implementation. </li><li>Develop financial business models, cases, and recommendations for each negotiation, establishing the detailed cost of operations at product/service level, and ensure costs are validated on a regular basis.</li><li>Negotiate the Service Level Agreement in line with the commercial strategy to protect the company’s interests through a collaborative approach with both customer airlines and dnata business units. </li><li>Actively leverage and drive the customer relationship to upsell and cross sell our services by promoting our products portfolio to meet financial targets and in line with the agreed strategy.</li><li>Manage internally the NPS/Customer survey communication, partner with internal stakeholders in order to maximize effectiveness of customer feedback, analyse the results and establish an action plan in cooperation with the operations to maintain customer’s advocacy. </li><li>Provide market analysis on customers, airports, airlines, volumes, revenues, yields, potential, etc. in new markets; to better understand and contribute to the identification and targeting of new business. </li><li>Drive the development and continuous improvement of product and service offerings, working closely with operations to ensure they are commercially viable, operationally deliverable and aligned with customer needs. </li><li>Support Account Managers in the management of existing customer relationships by providing commercial guidance, pricing support and contract expertise, enabling effective retention, growth and optimisation of existing accounts. </li><li>Lead the application and negotiation of annual price adjustments (including CPI or contractual indexation), ensuring alignment with contractual terms, market conditions and overall commercial strategy. </li><li>Update and maintain Salesforce CRM with all relevant information pertaining to the customers, including sales pipeline and contracts cycle. </li><li>Negotiate with customers on the contracts and agreements to ensure optimum price with the best quality in line with dnata standards. </li><li>Ensure all price adjustments, contract updates and commercial changes are accurately captured within Salesforce and reflected in financial and operational reporting. </li></ul>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements:</span></strong></p><br><br><ul><li>Bachelor's degree or Honours in relevant discipline.</li><li>Relevant industry experience preferably with a ground handling, airport operations, Load Control engineering or ancillary revenue orientated organisation, of which should be leading teams or handling cross functional relationships.</li><li>Sales or account management experience ideally with contract negotiation exposure in a large organisation.</li><li>Financial management skills.</li><li>Strong business acumen and the ability to establish effective long-term relationships.</li><li>Business strategy and planning.</li><li>Technical skills (Ground Handling, Load Control related).</li></ul><br><p><span><strong>You will have an edge, if you have:</strong></span></p><br><br><ul><li>Experience working in a highly targeted and KPI driven commercial environment, ideally with airlines. </li><li><span>Fluency in other languages would be a distinct advantage.</span></li></ul><p><span>At dnata, part of Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!</span></p><br><br><br><p><span><strong>Recruitment Process and Timeline</strong></span></p><br><br><p><span>dnata, part of Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via our Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.</span></p><br><br>Salary &amp; benefits<span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers</span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Job Purpose</u></strong></p><br><p><span>A global commercial reporting and analytics role responsible for delivering dashboards, KPI reporting, performance analysis, and business insights using existing CRM and operational data sources, with no ownership of source-system data, commercial decisions, or data governance processes.</span></p><br><p><span><strong><u>Key Accountabilities</u></strong></span></p><br><p><i><span>Commercial Performance Reporting &amp; Analytics</span></i></p><br><ul><li><p><span>Support forecasting activities through analysis of historical performance, pipeline trends, and commercial data.</span></p><br></li><li><p><span>Analyse sales and commercial performance data to identify trends, risks, opportunities, and areas for improvement.</span></p><br></li><li><p><span>Develop and maintain Power BI dashboards and reports to monitor commercial performance across verticals, regions, capabilities, and accounts.</span></p><br></li><li><p><span>Monitor and report on key KPIs, including:</span></p><br><ul><li><p><span>Lead conversion rates</span></p><br></li><li><p><span>Pipeline performance</span></p><br></li><li><p><span>Revenue development</span></p><br></li><li><p><span>Win/loss ratios</span></p><br></li><li><p><span>Forecast accuracy</span></p><br></li><li><p><span>Account growth performance</span></p><br></li></ul></li><li><p><span>Develop regular commercial analytics reports and executive summaries for leadership teams.</span></p><br></li><li><p><span>Support the preparation of commercial performance reports and presentations for leadership reviews, business updates, and commercial performance discussions</span></p><br></li><li><p><span>Translate complex data into clear and actionable business insights and visual storytelling.</span></p><br></li><li><p><span>Present findings in a structured and engaging way to both technical and non-technical stakeholders.</span></p><br></li><li><p><span>Reports designs should provide guidance to monitor marketing performance metrics across campaigns, channels, customer segments, and digital engagement activities.</span></p><br></li><li><p><span>Develop and maintain dashboards and reports tracking marketing performance, campaign effectiveness, lead generation, lead conversion, and customer engagement metrics.</span></p><br></li><li><p><span>Provide analysis and insights on marketing activities and their contribution to pipeline development and commercial outcomes.</span></p><br></li><li><p><span>Provide insights into customer journeys and conversion paths across CRM and digital marketing platforms.</span></p><br></li><li><p><span>Support attribution analysis to evaluate the effectiveness of marketing activities on pipeline creation and revenue generation.</span></p><br></li><li><p><span>Provide performance data and analyses of marketing campaign effectiveness.</span></p><br></li><li><p><span>Support alignment between sales and marketing reporting to ensure end-to-end visibility from lead generation to revenue conversion.</span></p><br></li></ul><p><i><span>Sales &amp; Account Performance Support</span></i></p><br><ul><li><p><span>Support performance monitoring for global accounts against their commercial targets and commercial objectives.</span></p><br></li><li><p><span>Assess performance metrics related to customer engagements, tenders, and account development activities.</span></p><br></li><li><p><span>Create visibility on contract renewal pipelines and strategic account opportunities.</span></p><br></li><li><p><span>Provide analytical insights and observations to support commercial decision-making and performance improvement initiatives.</span></p><br></li></ul><p><i><span>Reporting Automation &amp; Systems Enhancement</span></i></p><br><ul><li><p><span>Develop and improve automated reporting capabilities using Power BI, Excel, and related analytical tools.</span></p><br></li><li><p><span>Utilise the data lake for reports &amp; dashboards and cooperate with IT/Infra to understand data structure and data source systems such as Dynamics CRM, Excel, ERP/TMS/WMS systems, and other business platforms.</span></p><br></li><li><p><span>Perform regular validation checks on reports and dashboards and highlight issues requiring correction by relevant system or data owners</span><span>.</span></p><br></li><li><p><span>Monitor continuous improvement initiatives to enhance reporting efficiency and stakeholder adoption.</span></p><br></li><li><p><span>Support onboarding and training of stakeholders on reporting tools, dashboards.</span></p><br></li><li><p><span>Leverage available Power BI, automation, and AI-enabled reporting features to improve reporting efficiency and insight generation</span><span>.</span></p><br></li></ul><p><i><span>Stakeholder Management &amp; Collaboration</span></i></p><br><ul><li><p><span>Working closely with commercial, marketing, finance, operations, and product stakeholders globally.</span></p><br></li><li><p><span>Support cross-functional collaboration to ensure alignment on reporting, KPIs, forecasting, and performance visibility.</span></p><br></li><li><p><span>Gather reporting requirements from stakeholders and translate them into meaningful analytical outputs.</span></p><br></li><li><p><span>Support commercial leadership with timely and accurate business intelligence.</span></p><br></li></ul><p><i><span>Budgeting &amp; Forecasting</span></i></p><br><ul><li><p><span>Support preparation of annual budgets and forecasts across verticals, accounts, capabilities, and regions based on historical performance and pipeline trends.</span></p><br></li><li><p><span>Monitor monthly forecast performance against budget and provide insights on variances and risks, both for Marketing and Vertical Markets/Global Accounts</span></p><br></li><li><p><span>Contribute to the continuous improvement of forecasting reports and analytical approaches.</span></p><br></li></ul><p><span><strong><u>Qualifications, Experience and Skills</u></strong></span></p><br><p><span><strong>Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in Data Analytics, Business Administration, Logistics, Marketing, Computer Science, or a related field.</span></p><br></li><li><span>Minimum 3–5 years of relevant experience in data analytics, commercial reporting, sales operations, or business performance analysis.</span></li><li><span>Experience with marketing performance reporting, digital analytics, or marketing automation platforms is advantageous.</span></li><li><span>Exposure to website analytics and customer engagement reporting is preferred.</span></li><li><span>Experience within logistics, freight forwarding, supply chain, or commercial environments is preferred.</span></li><li><span>Hands-on experience with CRM platforms, preferably Microsoft Dynamics CRM.</span></li><li><span>Experience in Power BI dashboard development and commercial reporting.</span></li><li><span>Exposure to sales pipelines, vertical organizations, and key account management environments.</span></li><li><span>Experience working with cross-functional and matrix organisations.</span></li></ul><p><span><strong>Experience&nbsp;</strong></span></p><br><p><i><span>Essential</span></i></p><br><ul><li><span>Power BI&nbsp;</span></li><li><span>CRM reporting&nbsp;</span></li><li><span>Commercial analytics&nbsp;</span></li><li><span>Advanced Excel&nbsp;</span></li><li><span>Data visualisation&nbsp;</span></li><li><span>Business reporting&nbsp;</span></li></ul><p><i><span>Desirable</span></i></p><br><ul><li><span>Marketing analytics&nbsp;</span></li><li><span>Logistics industry experience&nbsp;</span></li><li><span>Forecasting exposure&nbsp;</span></li><li><span>AI-enabled reporting tools</span></li></ul><p><span><strong>Skills &amp; Competencies&nbsp;</strong></span></p><br><ul><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li><li><p><span>Excellent attention to detail and commitment to data accuracy.</span></p><br></li><li><p><span>Ability to convert complex data into meaningful business insights and visual storytelling.</span></p><br></li><li><p><span>Strong communication and stakeholder management skills.</span></p><br></li><li><p><span>Ability to work effectively across cross-functional and multicultural teams.</span></p><br></li><li><p><span>Strong organisational and time management skills with the ability to manage multiple priorities.</span></p><br></li><li><p><span>Agile mindset with a continuous improvement orientation.</span></p><br></li><li><p><span>Understanding of commercial and marketing performance metrics and experience interpreting business performance data.</span></p><br></li><li><p><span>Commercial awareness and understanding of logistics and supply chain processes.</span></p><br></li><li><p><span>Ability to communicate effectively with both technical and non-technical audiences.</span></p><br></li><li><p><span>Fluent written and spoken English; additional languages are an advantage.</span></p><br></li></ul><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><b>Medical Science Liaison (MSL)</b></u></p><br><p><b>Location:</b> GCC Region (Field-based)</p><br><p><b>Department:</b> Medical Affairs</p><br><p><b>Job Type:</b> Permanent</p><br><p><b>Reports to:</b> Medical Affairs Lead / Medical Director</p><br><p><b>Join us and make a difference when it matters most!</b></p><br><p>At Mundipharma, we are committed to improving patient outcomes through scientific excellence, innovation, and meaningful partnerships across the healthcare ecosystem. We foster a diverse, inclusive, and collaborative environment where employees are empowered to contribute their expertise and drive impactful healthcare solutions.</p><br><p>As part of our Medical Affairs team, you will play a critical role in advancing scientific knowledge, supporting evidence-based decision-making, and building trusted relationships with healthcare stakeholders across the GCC region.</p><br><p><b>Role Summary</b></p><br><p>As a Medical Science Liaison (MSL), you serve as the scientific expert within assigned therapeutic areas, building credible peer-to-peer relationships with Key External Experts (KEEs), Healthcare Professionals (HCPs), and other healthcare stakeholders across the GCC region.</p><br><p>In this field-based role, you independently exchange scientific and clinical information, generate actionable medical insights, support evidence generation initiatives, and contribute to the development and execution of local medical strategies. You will collaborate closely with cross-functional teams while ensuring all activities are conducted in compliance with applicable regulations, ethical standards, and company policies.</p><br><p>This role requires extensive stakeholder engagement across the region and regular participation in scientific meetings, congresses, advisory boards, and educational activities.</p><br><p><b>Role and Responsibilities</b></p><br><p><b>Strategic Scientific Engagement</b></p><br><ul><li><p>Establish and maintain scientifically credible relationships with KEEs, HCPs, and relevant healthcare stakeholders through compliant, non-promotional scientific exchange.</p><br></li><li><p>Deliver balanced, evidence-based scientific and clinical information aligned with approved medical strategies.</p><br></li><li><p>Provide expert interpretation of clinical data, treatment guidelines, and emerging scientific developments.</p><br></li><li><p>Identify, evaluate, and communicate actionable medical insights to support strategic decision-making and future medical initiatives.</p><br></li><li><p>Monitor therapeutic-area developments, competitor activities, clinical advancements, and scientific trends to inform medical planning and execution.</p><br></li></ul><p><b>Medical Evidence Generation &amp; Research Support</b></p><br><ul><li><p>Identify evidence gaps and contribute to the development of research strategies, real-world evidence (RWE) initiatives, and approved scientific projects.</p><br></li><li><p>Support investigator-initiated studies (IIS/IITs) in accordance with company policies and regulatory requirements.</p><br></li><li><p>Critically evaluate scientific literature and emerging clinical evidence to support medical and business objectives.</p><br></li><li><p>Lead assigned components of research-related activities and coordinate effectively with internal and external stakeholders.</p><br></li><li><p>Contribute to process improvements that enhance scientific quality, operational efficiency, and medical effectiveness.</p><br></li></ul><p><b>Medical Education &amp; Scientific Communication</b></p><br><ul><li><p>Develop and deliver high-quality scientific presentations and educational programs for both internal and external audiences.</p><br></li><li><p>Support the planning and execution of medical education activities through face-to-face, digital, and omnichannel engagement channels.</p><br></li><li><p>Represent Medical Affairs at congresses, advisory boards, scientific meetings, and professional healthcare events.</p><br></li><li><p>Communicate congress highlights, emerging evidence, and scientific developments, emphasizing clinical relevance and practical application.</p><br></li><li><p>Provide therapeutic-area education, disease-state expertise, and scientific training to internal stakeholders as required.</p><br></li></ul><p><b>Medical Strategy &amp; Insights Generation</b></p><br><ul><li><p>Gather, analyze, and communicate field medical insights to support medical strategy and cross-functional decision-making.</p><br></li><li><p>Identify unmet medical needs, treatment challenges, and opportunities to enhance patient care.</p><br></li><li><p>Contribute to the development and implementation of local medical plans and strategic initiatives.</p><br></li><li><p>Provide scientific recommendations to support product lifecycle management and future medical opportunities.</p><br></li></ul><p><b>Cross-Functional Medical Partnership</b></p><br><ul><li><p>Collaborate closely with Medical Affairs, Commercial, Market Access, Compliance, Pharmacovigilance, and other cross-functional teams.</p><br></li><li><p>Provide scientific input to customer engagement strategies, launch planning, and medical initiatives.</p><br></li><li><p>Support business decisions through evidence-based clinical insights and scientific expertise.</p><br></li><li><p>Contribute to projects requiring advanced therapeutic-area knowledge and scientific leadership.</p><br></li><li><p>Act as a trusted scientific resource and provide guidance to colleagues and stakeholders when appropriate.</p><br></li></ul><p><b>Medical Governance &amp; Compliance Excellence</b></p><br><ul><li><p>Ensure all activities are conducted in compliance with local regulations, industry codes, company policies, and ethical standards.</p><br></li><li><p>Maintain accurate documentation of scientific engagements, medical insights, and relevant activities.</p><br></li><li><p>Ensure timely reporting and escalation of adverse events, product complaints, and medical information requests.</p><br></li><li><p>Provide scientific review and input for medical and promotional materials where required.</p><br></li><li><p>Continuously identify opportunities to improve Medical Affairs processes, operational excellence, and ways of working.</p><br></li></ul><p><b>Qualifications</b></p><br><p><b>Education</b></p><br><ul><li><p>University degree in Medicine, Pharmacy, Life Sciences, or a related healthcare discipline is required.</p><br></li><li><p>Advanced qualifications or certifications in Medical Affairs, Clinical Research, or related scientific disciplines are advantageous.</p><br></li><li><p>Medical degree, PharmD, PhD, or Master's degree is considered a strong advantage.</p><br></li></ul><p><b>Experience</b></p><br><ul><li><p>Minimum of 4–6 years of experience within the pharmaceutical, biotechnology, healthcare, or life sciences industry.</p><br></li><li><p>Previous experience as a Medical Science Liaison, Medical Advisor, Clinical Research professional, or a comparable scientific role is preferred.</p><br></li><li><p>Demonstrated success in engaging healthcare professionals and external experts through scientific exchange.</p><br></li><li><p>Experience independently managing medical initiatives, projects, or defined workstreams is preferred.</p><br></li><li><p>Experience supporting evidence-generation activities, research projects, or investigator-sponsored studies is advantageous.</p><br></li></ul><p><b>Knowledge &amp; Skills</b></p><br><ul><li><p>Strong therapeutic-area expertise with a commitment to continuous scientific learning and professional development.</p><br></li><li><p>In-depth knowledge of clinical research methodologies, study design, and evidence-generation principles.</p><br></li><li><p>Excellent ability to critically evaluate, interpret, and communicate complex scientific and clinical information.</p><br></li><li><p>Strong scientific presentation, communication, and stakeholder engagement skills.</p><br></li><li><p>Ability to build productive relationships with KEEs, HCPs, and cross-functional teams.</p><br></li><li><p>Proven capability to work independently with minimal supervision while effectively managing multiple priorities.</p><br></li><li><p>Strong analytical thinking, problem-solving, and decision-making abilities.</p><br></li><li><p>Proficiency in digital engagement platforms, scientific literature evaluation, data interpretation, and business applications.</p><br></li><li><p>High level of personal accountability, adaptability, and collaboration.</p><br></li><li><p>Excellent written and verbal communication skills in English; additional regional languages are an advantage.</p><br></li></ul><p><b>What We Offer in Return</b></p><br><ul><li><p>Competitive compensation and benefits package.</p><br></li><li><p>Opportunities to contribute to innovative scientific initiatives and improved patient outcomes.</p><br></li><li><p>Exposure to leading healthcare professionals, academic experts, and scientific communities across the GCC region.</p><br></li><li><p>A collaborative, inclusive, and high-performing culture.</p><br></li><li><p>Continuous learning, development, and career growth opportunities.</p><br></li><li><p>The chance to work in a scientifically driven environment that values integrity, excellence, and patient-centricity.</p><br></li></ul><p><b>Diversity and Inclusion</b></p><br><p>At Mundipharma, we are committed to fostering an inclusive workplace that values diversity in all its forms. We believe that diverse perspectives drive innovation, strengthen collaboration, and ultimately help us deliver better outcomes for patients, healthcare professionals, and communities.</p><br><p><b>About Mundipharma</b></p><br><p>Mundipharma is a global healthcare company committed to supporting patients and healthcare professionals through scientific excellence, innovation, and responsible healthcare solutions. Through strong partnerships, medical leadership, and a patient-focused approach, we aim to improve healthcare outcomes and make a meaningful difference in the lives of people worldwide.</p><br><br><p><b>Additional Job Description:</b></p><br><p><b>Primary Location:</b></p><br>AE Dubai<p><b>Job Posting Date:</b></p><br>2026-07-06<p><b>Job Type:</b></p><br>Permanent </div>

We're Hiring: Crop Production Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to delivering productive, sustainable, high-quality, and commercially viable crop production through effective agronomic management, operational excellence, technology, resource optimization, and responsible environmental practices. Our teams collaborate across Agriculture, Agronomy, Farm Operations, Supply Chain, Procurement, Quality, Engineering, Sustainability, Finance, and Commercial functions to optimize crop performance and support long-term agricultural growth. The Role We are seeking an experienced Crop Production Manager to lead crop planning, cultivation, production operations, agronomic performance, resource management, workforce coordination, quality control, and continuous improvement. The ideal candidate will combine strong crop-production and agronomic expertise with practical operational leadership, data-driven decision-making, and the ability to manage production from planning and planting through harvesting and post-harvest handling. Key Responsibilities Develop and implement crop production strategies aligned with yield, quality, sustainability, and commercial objectives. Manage end-to-end crop production activities across assigned farms, fields, greenhouses, or production sites. Develop annual and seasonal crop plans, production forecasts, planting schedules, and harvesting calendars. Select suitable crops and varieties based on climate, soil conditions, production requirements, market demand, and commercial objectives. Coordinate land preparation, planting, transplanting, cultivation, irrigation, fertilization, crop protection, harvesting, and post-harvest activities. Monitor crop establishment, growth, development, maturity, health, and yield potential. Establish agronomic standards and operating procedures for all major production activities. Conduct regular field inspections, crop scouting, sampling, and performance assessments. Monitor soil conditions, nutrient levels, moisture, weather patterns, and other environmental factors affecting production. Develop and manage soil-fertility and nutrient-management programs. Optimize fertilizer selection, application rates, timing, and methods based on crop and soil requirements. Develop irrigation plans and monitor water application, consumption, efficiency, and crop response. Identify opportunities to improve water-use efficiency and reduce unnecessary resource consumption. Establish integrated pest, disease, and weed-management programs. Monitor pest and disease risks and coordinate timely preventive and corrective actions. Ensure crop-protection products are selected, stored, handled, applied, and documented in accordance with applicable requirements. Evaluate crop losses, production risks, and performance gaps and implement appropriate corrective actions. Work closely with agronomists, crop specialists, laboratories, consultants, and technical service providers. Coordinate soil testing, plant tissue analysis, water testing, and other agronomic assessments. Analyze production data to identify trends affecting yield, quality, productivity, and costs. Develop crop-production forecasts based on field conditions, historical performance, planting plans, and market requirements. Monitor production progress against approved plans and investigate significant variances. Manage harvesting operations to achieve required timing, volume, quality, and efficiency. Coordinate harvesting labor, equipment, logistics, packaging, and handling requirements. Establish post-harvest procedures to protect crop quality and minimize losses. Work with Quality and Supply Chain teams to ensure harvested products meet required specifications and delivery requirements. Manage crop-production budgets, operating costs, agricultural inputs, labor, equipment, and other resources. Monitor spending against approved budgets and identify opportunities for cost optimization. Plan procurement requirements for seeds, seedlings, fertilizers, crop-protection products, irrigation materials, packaging, and other production inputs. Manage relationships with agricultural suppliers and monitor quality, availability, cost, and delivery performance. Maintain appropriate inventories of critical crop-production inputs. Lead, supervise, train, and develop farm supervisors, field teams, operators, and seasonal workers. Establish clear work plans, productivity targets, responsibilities, and performance expectations. Ensure agricultural personnel receive appropriate training in crop-production practices, equipment use, chemical safety, and operational procedures. Coordinate agricultural machinery, irrigation equipment, vehicles, tools, and production infrastructure. Work with maintenance teams to ensure critical equipment remains reliable and available during key production periods. Evaluate and implement appropriate precision-agriculture, automation, sensor, remote-monitoring, and digital farming technologies. Use production dashboards, farm-management systems, and analytical tools to support operational decisions. Conduct field trials involving crop varieties, cultivation methods, fertilizers, irrigation strategies, biological controls, and other agricultural innovations. Evaluate trial results and recommend improvements based on scientific and operational evidence. Ensure crop-production activities comply with applicable agricultural, environmental, food-safety, labor, and occupational-safety requirements. Maintain accurate records covering planting, inputs, irrigation, fertilization, crop protection, field activities, harvesting, yields, and production costs. Prepare farms and production operations for audits, inspections, certifications, and regulatory reviews. Develop contingency plans for drought, water shortages, extreme weather, pest outbreaks, crop disease, equipment failures, labor shortages, and supply disruptions. Lead investigations into crop failures, significant yield losses, quality issues, and operational incidents. Conduct root-cause analysis and implement corrective and preventive actions. Develop sustainable crop-production practices that support soil health, water conservation, biodiversity, and responsible input use. Identify opportunities to reduce waste, improve resource efficiency, and strengthen environmental performance. Benchmark crop-production performance against relevant industry standards and internal targets. Lead continuous-improvement initiatives focused on yield, quality, cost, labor productivity, resource efficiency, and production reliability. Prepare regular management reports covering crop performance, forecasts, yields, quality, costs, risks, and improvement priorities. Present production results and strategic recommendations to senior management and relevant stakeholders. Promote a culture of agricultural excellence, safety, accountability, sustainability, innovation, and continuous improvement. Key Performance Indicators Crop yield Yield per hectare Production volume Crop quality Grade and specification compliance Harvest performance Harvest schedule adherence Crop loss rate Pest and disease incidence Water-use efficiency Fertilizer-use efficiency Input-use efficiency Labor productivity Production cost per unit Budget adherence Production forecast accuracy Post-harvest loss rate Product rejection rate Irrigation performance Soil health indicators Crop-protection compliance Equipment availability Supplier performance Inventory accuracy Safety performance Regulatory and certification compliance Sustainability performance Field trial success Continuous-improvement results Ideal Candidate The successful candidate should have strong experience in crop production, agronomy, farm management, horticulture, plant science, agricultural operations, or related agricultural disciplines, preferably within commercial, large-scale, or technology-enabled crop-production environments. The candidate should demonstrate:Strong knowledge of crop-production planning and agronomic practices. Experience managing crop production from planting through harvesting and post-harvest handling. Strong understanding of soil management, plant nutrition, irrigation, crop protection, and plant health. Experience developing seasonal production plans, crop calendars, and yield forecasts. Strong knowledge of pest, disease, and weed-management principles. Experience managing agricultural teams, field supervisors, seasonal workers, and contractors. Strong understanding of agricultural machinery, irrigation systems, and production infrastructure. Experience managing agricultural inputs, suppliers, inventories, budgets, and operating costs. Strong analytical and data-driven decision-making capabilities. Experience using farm-management systems, precision agriculture, sensors, remote monitoring, or agricultural analytics is advantageous. Strong understanding of sustainable agriculture and responsible resource management. Experience conducting field trials and evaluating new crop varieties or production techniques. Strong problem-solving and root-cause-analysis capabilities. Excellent planning, organizational, leadership, and stakeholder-management skills. Ability to manage multiple crops, production areas, priorities, and seasonal deadlines. Strong understanding of agricultural safety, food safety, and regulatory requirements. Strong written and verbal English communication skills; additional languages are advantageous. A degree in Agriculture, Agronomy, Horticulture, Plant Science, Crop Science, Agricultural Engineering, or a related discipline is highly desirable.

About the Job Role Description A Senior Pastry Chef / Senior Pastry Assistant supports the preparation, production, presentation, and daily operation of pastry and bakery sections within hotels, restaurants, bakeries, cafés, catering operations, or other food-service environments. The role involves preparing a wide range of pastries, desserts, breads, cakes, and specialty products while maintaining consistent quality, presentation, hygiene, and production standards. The position is suitable for candidates with experience in pastry kitchens, bakeries, hotels, restaurants, cafés, catering operations, or professional food production environments. Previous experience supervising pastry assistants or managing pastry production is an advantage for Senior Pastry Chef positions. Key Responsibilities Assist with the daily operation and organization of the pastry kitchen. Prepare and produce pastries, cakes, desserts, breads, viennoiserie, cookies, and other bakery products according to established recipes and standards. Follow approved recipes, production methods, portion specifications, and presentation guidelines. Measure and prepare ingredients accurately according to production requirements. Prepare doughs, creams, fillings, custards, mousses, batters, sauces, glazes, and other pastry components. Assist with the preparation of chocolate, sugar, fruit, and other decorative elements. Produce consistent pastry products while maintaining required taste, texture, appearance, and quality. Assist with preparing specialty desserts and customized pastry products for events and special orders. Support the preparation of cakes, celebration desserts, wedding cakes, plated desserts, and buffet displays when required. Assist with decorating and finishing pastries and desserts using appropriate techniques. Ensure all pastry products meet established presentation and portion standards before service or delivery. Monitor baking temperatures, cooking times, proofing conditions, cooling processes, and product consistency. Operate ovens, mixers, proofers, refrigerators, freezers, blast chillers, and other pastry equipment safely. Check the condition and performance of pastry equipment and report faults or maintenance requirements. Assist with preparing daily and weekly pastry production schedules. Coordinate production priorities according to service requirements, events, reservations, and customer orders. Maintain sufficient quantities of prepared pastry components and finished products. Monitor ingredient levels and communicate replenishment requirements to supervisors or purchasing teams. Receive and inspect pastry ingredients and supplies for quality, quantity, freshness, and condition. Store ingredients according to appropriate food-safety and temperature requirements. Rotate stock according to established procedures to minimize waste and spoilage. Monitor product quality throughout the preparation and storage process. Identify and report ingredients or finished products that do not meet quality standards. Assist with controlling food costs through accurate portioning, ingredient usage, waste reduction, and proper storage. Maintain accurate production records and ingredient usage information when required. Keep pastry preparation areas, storage areas, equipment, and workstations clean and organized. Follow food hygiene, sanitation, allergen-control, and workplace safety procedures. Ensure proper labeling, dating, storage, and handling of prepared ingredients and finished products. Assist with maintaining appropriate hygiene standards throughout the pastry kitchen. Coordinate with chefs, kitchen staff, service teams, event teams, and other departments to ensure smooth operations. Communicate production requirements, shortages, delays, and quality issues to the Pastry Chef or Kitchen Manager. Assist with preparing pastry displays, buffet stations, dessert counters, and special-event presentations. Support catering and banquet operations by preparing pastry products according to event requirements. Assist with large-scale production for weddings, conferences, celebrations, banquets, and other events. Maintain awareness of current pastry trends, techniques, ingredients, and presentation styles. Assist with testing and developing new pastry recipes and seasonal products. Support menu updates and product development activities. Maintain consistent quality across all batches and production periods. For Senior Pastry Chef positions, supervise and coordinate pastry assistants, commis chefs, and junior pastry staff. Allocate daily tasks and monitor team productivity and work quality. Train junior staff in pastry preparation, equipment operation, hygiene, and production standards. Provide guidance on pastry techniques, presentation, and kitchen organization. Assist with managing daily pastry operations in the absence of the Pastry Chef when required. Maintain professional communication with suppliers, kitchen management, chefs, and service teams. Follow company procedures, food-safety standards, HACCP principles, health requirements, and applicable UAE regulations. Perform other pastry production, kitchen-support, supervisory, and food-service duties as assigned. Requirements Culinary diploma, pastry certificate, bakery qualification, or equivalent professional training is preferred. Previous experience in pastry kitchens, bakeries, hotels, restaurants, cafés, catering companies, or professional food-production environments is preferred. Strong knowledge of pastry and baking techniques. Practical experience preparing cakes, pastries, desserts, breads, creams, fillings, chocolates, and decorative elements. Good understanding of ingredient functions, baking temperatures, fermentation, proofing, chilling, and food preparation processes. Ability to accurately follow recipes and production specifications. Strong attention to detail regarding taste, texture, appearance, portion size, and presentation. Good understanding of food hygiene, sanitation, allergen management, and kitchen safety. Ability to operate professional pastry and bakery equipment safely. Strong organizational and time-management skills. Ability to work efficiently under pressure and meet production deadlines. Ability to manage multiple pastry preparations simultaneously. Good communication and teamwork skills. Creative approach to pastry presentation and product development. Ability to maintain consistent quality during high-volume production. Good understanding of ingredient storage, stock rotation, and waste control. Ability to work effectively with chefs, kitchen teams, service staff, and event teams. For Senior Pastry Chef positions, previous supervisory or team-leadership experience is preferred. Ability to train and guide junior pastry staff. Strong problem-solving skills and ability to respond to production issues. Good physical stamina and ability to stand for extended periods. Ability to work in hot, cold, and fast-paced kitchen environments. Willingness to work flexible hours, including early mornings, evenings, weekends, public holidays, and extended shifts when required. Fluency in English is preferred; knowledge of Arabic or additional languages is an advantage. Knowledge of UAE hospitality, bakery, catering, and food-service standards is an advantage. Relevant culinary, pastry, bakery, food-safety, or HACCP certification is an advantage. What We Offer Competitive salary based on experience and qualifications. Professional pastry kitchen and hospitality environment. On-the-job training and exposure to professional pastry production. Opportunity to work with a wide variety of pastry ingredients, techniques, and equipment. Exposure to hotels, restaurants, bakeries, cafés, catering events, weddings, and large-scale functions. Opportunities to develop advanced pastry, baking, decoration, and product-development skills. Career development opportunities within pastry, bakery, hospitality, catering, and food production. Training and professional development opportunities. Opportunities to work alongside experienced chefs and culinary professionals. For eligible senior positions, opportunities to develop team leadership and kitchen-management skills. Employment benefits in accordance with UAE labour regulations.

⚙️ We're Hiring: Asset Reliability Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to improving the reliability, availability, safety, performance, and lifecycle value of industrial assets through reliability engineering, predictive maintenance, asset management, data-driven decision-making, and continuous improvement. Our distributed teams collaborate across Engineering, Maintenance, Manufacturing, Production, Operations, Quality, Safety, Procurement, Supply Chain, Finance, Automation, IT, and external technical partners to maximize asset performance and minimize operational risk. The Role We are seeking an experienced Asset Reliability Manager to lead asset-reliability strategy, reliability engineering, asset performance management, preventive and predictive maintenance optimization, failure analysis, criticality assessment, reliability improvement programs, lifecycle management, and reliability data analytics. The successful candidate will establish a proactive reliability culture and ensure critical assets achieve required levels of availability, maintainability, safety, performance, and lifecycle cost efficiency. Key Responsibilities Asset Reliability Strategy Develop and implement a comprehensive asset-reliability strategy aligned with operational and business objectives. Establish reliability standards, methodologies, governance, and performance requirements. Develop short-, medium-, and long-term reliability improvement roadmaps. Identify critical asset risks and prioritize reliability initiatives based on business impact. Integrate reliability engineering with maintenance, engineering, operations, and capital-planning strategies. Asset Performance Management Establish asset-performance management practices for critical industrial assets. Monitor asset health, reliability, availability, utilization, performance, and lifecycle condition. Develop asset-performance dashboards and reporting systems. Identify performance degradation and initiate corrective actions. Asset Criticality Develop asset-criticality assessment methodologies. Evaluate assets based on:Safety Impact Production Impact Quality Impact Environmental Impact Financial Impact Failure Probability Recovery Time Spare-Parts Availability Prioritize reliability resources accordingly. Reliability-Centered Maintenance Lead implementation of Reliability-Centered Maintenance principles. Analyze asset functions, failure modes, consequences, and appropriate maintenance strategies. Optimize maintenance tasks according to actual failure behavior and asset criticality. Reduce unnecessary maintenance while protecting asset reliability. Failure Mode Analysis Lead Failure Mode and Effects Analysis for critical equipment and systems. Identify failure mechanisms and their operational consequences. Establish appropriate preventive, predictive, or redesign actions. Root-Cause Analysis Lead investigations into major, recurring, or high-impact asset failures. Apply:5 Why Fishbone Analysis Fault Tree Analysis FMEAPareto Analysis Event Analysis Ensure corrective actions address systemic causes. Key Performance Indicators Performance may be measured through:Asset availability Equipment availability Mean Time Between Failures Mean Time To Repair Unplanned downtime Failure frequency Repeat-failure rate Critical-asset reliability Asset health index Preventive-maintenance effectiveness Predictive-maintenance effectiveness Condition-monitoring coverage Early-failure detection rate Failure-elimination rate Root-cause-analysis completion Corrective-action effectiveness Bad-actor elimination Maintenance-related production losses Planned vs. reactive maintenance ratio Maintenance cost per asset Maintenance cost per production unit Critical-spares availability Spare-parts stockout rate Asset lifecycle cost Asset replacement effectiveness Obsolescence-risk reduction Equipment modernization progress Reliability-project ROIReliability CAPEX performance Downtime cost avoidance Asset-life extension Energy-related reliability improvements Vendor reliability performance Warranty failure rate CMMS data quality Reliability documentation completeness Condition-monitoring alert resolution Predictive-maintenance accuracy Asset-risk reduction Business-continuity readiness Reliability maturity improvement Reliability training completion Reliability competency development Continuous-improvement savings Ideal Candidate The successful candidate should have experience in Asset Reliability, Reliability Engineering, Asset Management, Maintenance Engineering, Industrial Maintenance, Plant Engineering, or related fields. The candidate should demonstrate:Proven experience leading asset-reliability or reliability-engineering functions in industrial, manufacturing, energy, infrastructure, or other asset-intensive environments. Strong understanding of asset lifecycle management, equipment reliability, maintainability, availability, and performance optimization. Extensive experience with Reliability-Centered Maintenance, FMEA, RCA, failure analysis, criticality assessment, and reliability improvement methodologies. Strong knowledge of preventive, predictive, condition-based, and corrective maintenance strategies. Experience with vibration analysis, thermography, oil analysis, ultrasound, condition monitoring, or related predictive-maintenance technologies. Strong understanding of MTBF, MTTR, OEE, availability, failure rates, reliability modeling, and asset-performance metrics. Experience managing CMMS/EAM systems and reliability data. Strong analytical capabilities with experience interpreting equipment and maintenance data. Experience identifying bad actors and leading structured failure-elimination programs. Experience with asset lifecycle planning, obsolescence management, equipment replacement, modernization, and total cost of ownership. Experience evaluating equipment reliability during design, procurement, installation, commissioning, and production ramp-up. Strong experience working with OEMs, technical suppliers, contractors, and reliability-service providers. Experience developing reliability business cases and managing reliability-improvement CAPEX. Strong understanding of industrial safety, asset-risk management, business continuity, and critical-equipment requirements. Experience with Industrial IoT, predictive analytics, AI, digital twins, connected assets, or digital reliability platforms is advantageous. Experience implementing TPM, Lean Maintenance, Six Sigma, Kaizen, or operational-excellence programs is advantageous. Strong technical documentation, governance, reporting, and reliability-program management skills. Experience leading reliability engineers, maintenance engineers, analysts, or technical teams. Strong problem-solving, statistical, analytical, project-management, and stakeholder-management capabilities. Knowledge of UAE and GCC industrial, manufacturing, infrastructure, safety, and regulatory environments is advantageous. Relevant degree in Mechanical Engineering, Electrical Engineering, Reliability Engineering, Industrial Engineering, Mechatronics Engineering, Asset Management, or a related discipline. Professional certifications in reliability, asset management, maintenance, Lean Six Sigma, project management, or related disciplines are advantageous. Strong written and verbal English communication skills; additional languages are advantageous. Excellent leadership, technical judgment, analytical, planning, and communication skills. Ability to translate asset-risk and reliability data into practical engineering and maintenance actions. Ability to balance reliability, safety, production, lifecycle cost, capital investment, and operational requirements. Ability to manage complex reliability programs, technical risks, suppliers, budgets, and competing priorities. Ability to work independently in a fully remote and internationally distributed environment. Strong reliability-focused, asset-centric, data-driven, technically rigorous, proactive, analytical, risk-aware, lifecycle-oriented, commercially conscious, collaborative, and results-driven mindset.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To take responsibility as the Public Sector Head for the development and execution of the business strategy for Public Sector clients across the Middle East &amp; Africa (MEA) region. This role is focused on achieving client acquisition and revenue targets by driving strategic dialogue with key government entities, originating and executing business opportunities, and positioning Citi as the premier financial partner in the region's economic transformation and development agenda.</p><br><br><ul><li><p>Develop and strengthen trusted relationships with senior officials, particularly at the Ministerial and Head-of-State level, across both Middle Eastern and African sovereign institutions, to sustain strategic dialogue and drive business.</p><br><br></li><li><p>Originate and monetize business opportunities across Citi's entire product portfolio, including fixed income, equity, derivatives, structured products, FX, treasury and trade solutions, and sustainable finance instruments.</p><br><br></li><li><p>Drive thought leadership and content relevant to the strategic objectives of MEA public sector clients, focusing on areas such as economic diversification, infrastructure development, privatization, digital transformation, and regional integration.</p><br><br></li><li><p>Lead Public Sector initiatives that progress the franchise's objectives, performance, and market leadership across the MEA region.</p><br><br></li><li><p>Lead and mentor junior staff to develop their banking skill set and public sector knowledge across both sub-regions.</p><br><br></li></ul><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Achieve sustainable revenue growth across the portfolio of public sector accounts in the Middle East &amp; Africa, with accountability for both sub-regional P&amp;L performance.</p><br><br></li><li><p>Implement strategic calling plans to ensure business development is pursued across the entire MEA client base, with a focus on key sovereign, state-related, and development finance entities in both the GCC, Levant, emerging Middle East and African markets.</p><br><br></li><li><p>Originate business opportunities by leveraging Citi's full product suite to support national development plans, strategic projects, and regional integration initiatives — including infrastructure financing, sovereign bond issuances, privatizations, and public-private partnerships.</p><br><br></li><li><p>Work with product partners to structure viable, scalable, and cost-effective client solutions that align with the region's financing needs for major infrastructure, diversification, and climate-resilience projects across MEA.</p><br><br></li><li><p>Develop and execute local currency financing solutions for African sovereign and DFI clients, helping to de-risk hard currency debt exposure and support domestic capital market development.</p><br><br></li><li><p>Engage proactively with Middle East major sovereign wealth funds and public pension funds on asset monetization, co-investment, and advisory mandates — including infrastructure allocations, private credit, and cross-border investment strategies.</p><br><br></li><li><p>Work with Independent Risk to manage the portfolio and individual client risk, achieving targeted risk-adjusted returns, particularly in the context of sovereign credit across both the Middle East and Africa's diverse credit landscape.</p><br><br></li><li><p>Develop deep industry and segment specialization relevant to the MEA region's evolving economic landscape, including expertise in African Continental Free Trade Area (AfCFTA) implications and GCC economic diversification.</p><br><br></li><li><p>Represent the Bank and the Public Sector franchise at public forums, including regional economic summits, investment conferences, and multilateral development bank convenings across MEA, serving as a subject matter expert.</p><br><br></li><li><p>Build and maintain a strong network across African Development Finance Institutions (DFIs), multilateral organizations (AfDB, IFC, World Bank), and key African sovereign entities to originate cross-border opportunities.</p><br><br></li></ul><br><p><b>Candidate Specification</b></p><br><br><p><b>Knowledge / Experience</b></p><br><br><ul><li><p>Extensive client interaction at senior levels within government and public sector entities across both the Middle East and Africa.</p><br><br></li><li><p>Full knowledge of the entire suite of Citi’s products and a strong corporate finance mindset, with demonstrated experience in sovereign advisory, debt capital markets, structure funding and sustainable finance.</p><br><br></li><li><p>Proven track record of deal origination, structuring, and execution in emerging markets, with specific experience in both Middle East and African markets strongly preferred.</p><br><br></li><li><p>Consistent history of delivering on revenue and budget targets across a geographically diverse and complex client portfolio.</p><br><br></li><li><p>Strong credit skills and experience, particularly with sovereign credits across the Middle East and Africa's varied credit spectrum — from investment-grade GCC sovereigns to frontier African markets.</p><br><br></li><li><p>Deep geographic and cultural awareness and understanding of operating across the MEA region, including sensitivity to the distinct political, regulatory, and business environments in both sub-regions.</p><br><br></li><li><p>Understanding of Development Finance Institutions (DFIs), multilateral development banks (MDBs), and their evolving role in the MEA region, including the African Development Bank, IFC, and regional DFIs.</p><br><br></li><li><p>Familiarity with Africa's infrastructure financing landscape, sovereign bond markets, and the AfCFTA's implications for cross-border trade and investment flows.</p><br><br></li></ul><p><b>Qualifications</b></p><br><br><ul><li><p>Master's degree, MBA, or equivalent from a leading institution.</p><br><br></li><li><p>15+ years of Corporate Banking and/or Development Finance experience, with meaningful exposure to both Middle Eastern and African markets.</p><br><br></li><li><p>Prior experience dealing with public sector institutions in Middle East and Africa, with strong preference for candidates with demonstrated coverage of sovereign, SWF, and DFI clients across Middle East and African sovereign and DFI clients.</p><br><br></li><li><p>Business SCO credentials (or similar from another global financial institution).</p><br><br></li><li><p>Solid network of contacts and access across the Middle East and key African financial centers (e.g., Nairobi, Lagos, Cairo, Johannesburg, Abidjan).</p><br><br></li><li><p>Fluency in English is required. Fluency or professional proficiency in Arabic is a significant advantage. Working knowledge of French is an additional asset given Francophone Africa coverage.</p><br><br></li><li><p>The position will be based in either Dubai or Riyadh, with regular travel across the MEA region.</p><br><br></li></ul><p><b>Development Value</b></p><br><br><ul><li><p><b>Senior Exposure:</b> Exposure to Senior Management and Senior Bankers throughout Citi's extensive global and MEA network, including country CEOs and regional leadership.</p><br><br></li><li><p><b>World-Class Skills:</b> Opportunity to develop world-class, broad-based banking and client relationship skills across one of the world's most dynamic and strategically important emerging market corridors.</p><br><br></li><li><p><b>Complex Environment:</b> Opportunity to work in a large and complex organization with a demanding customer base spanning Middle East sovereigns, SWFs, African DFIs, and multilateral institutions in a challenging and dynamic environment.</p><br><br></li><li><p><b>Risk Expertise:</b> Gain deep experience and insight into the risks and associated mitigation strategies in dealing with the Public Sector across the full MEA spectrum.</p><br><br></li><li><p><b>Multicultural Environment:</b> Exposure to an open and multicultural working environment spanning diverse cultures, languages, and regulatory frameworks across the Middle East and Africa.</p><br><br></li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Institutional Banking<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Corporate Banking<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span>Responsible for the end-to-end management of Air Arabia Academy's engineering training function, covering CAR 147 approved type training and CAR 145 continuation (recurrent) training delivered to licensed and unlicensed maintenance personnel across Air Arabia Group airlines. Owns the quality, compliance, and currency of engineering training manuals and material; leads the engineering instructor cadre; coordinates training delivery with each Group AOC; and holds budget and P&amp;L accountability for the engineering training function in partnership with Finance. Acts as the primary interface between the Academy and Group AOC engineering/maintenance leadership on all training matters and works in close collaboration with the CAR 147 Quality Manager to ensure the Academy's engineering training organisation remains compliant and audit-ready at all times.</span></p><br><br><b>Key Result Responsibilities</b> <br><p><strong>Instructor &amp; Training Delivery Oversight</strong></p><br><br><ul><li>Line management of Engineering Instructors across CAR 147 (type training) and CAR 145 (continuation training) disciplines, including performance management, standardisation, and continued competency.</li><li>Oversight of the Engineering Training Coordinator function, ensuring scheduling, resource allocation, and administrative support to instructors is effective across all entities.</li><li>Ensure instructor qualifications, authorisations, and currency are maintained and recorded in line with CAR 147 requirements before instructors deliver training.</li><li>Ensure training delivery standards are consistent across all Group airlines, regardless of the delivering instructor or location.</li></ul><p><strong>Manual &amp; Material Compliance</strong></p><br><br><ul><li>Own the compliance and currency of all engineering training manuals, course material, and training media used for CAR 145 initial and continuation training, ensuring alignment with GCAA requirements and Academy quality standards.</li><li>Coordinate manual and course material review cycles with the CAR 147 Quality Manager and Academic Quality/Documentation team; escalate material requiring subject-matter-expert or QA sign-off before any update reaches instructors or trainees.</li><li>Maintain a documented review and revision-control process so manual status (draft, under review, approved) is always clear and traceable.</li></ul><p><strong>CAR 145 Continuation Training Coordination</strong></p><br><br><ul><li>Coordinate CAR 145 continuation training requirements with each of the Air Arabia Group airlines, aligning training calendars with fleet, licensing, and operational needs.</li><li>Track engineer training compliance status against each individual's licence category, type ratings, and recurrent training due dates; flag upcoming and overdue requirements to the relevant airline engineering leadership.</li><li>Ensure remedial training is identified, scheduled, and delivered to the required standard where competency, audit findings, or licensing gaps are identified, and that completion is properly recorded.</li></ul><p><strong><span>CAR 147 Compliance &amp; Quality</span></strong></p><br><br><ul><li><span>Work in collaboration with the CAR 147 Quality Manager to maintain the Academy's CAR 147 approval, supporting internal audits, GCAA inspections, and corrective action tracking (with formal compliance determinations remaining the Quality Manager's / Accountable Manager's decision).</span></li><li><span>Ensure all approved type rating training is delivered to the standard required by both GCAA and the receiving airline/customer, including where training is delivered on behalf of external customers.</span></li><li><span>Maintain the integrity of the CAR 147 examination database, including question bank security, version control, and restricted access, in coordination with the Examination Centre.</span></li></ul><br>. <br><p><strong><span>Airline (AOC) Interface</span></strong></p><br><br><ul><li><span>Act as the primary point of contact for Air Arabia Group AOCs on engineering training requirements — planning, scheduling, compliance status, and remedial actions.</span></li><li><span>Provide regular reporting to airline engineering/maintenance leadership on training compliance status across their engineer population.</span></li><li><span>Manage escalations from airlines regarding training capacity, delivery quality, or scheduling conflicts.</span></li></ul><p><strong><span>Manpower, Budget &amp; Contracts</span></strong></p><br><br><ul><li><span>Manage engineering training manpower planning in coordination with the Accountable Manager, including instructor recruitment, succession, and capacity planning against Group growth.</span></li><li><span>Hold budget and P&amp;L oversight for the engineering training function, ensuring training activity is tracked, allocated, and charged correctly to the relevant airline/customer in collaboration with Finance.</span></li><li><span>Coordinate and manage contracts with third-party training providers, external examiners, and outsourced instructional resources, including performance monitoring of contracted services.</span></li></ul><p><strong><span>Records &amp; Data Integrity</span></strong></p><br><br><ul><li><span>Ensure the accuracy and currency of all engineering training records (instructor authorisations, trainee attendance, assessment results, remedial actions) across all Group airlines.</span></li><li><span>Support internal and external audits by ensuring training records are complete, retrievable, and consistent with CAR 145/147 record-keeping requirements.</span></li></ul><p><strong><span>People Management</span></strong></p><br><br><ul><li><span>Provides direction, coaching and guidance to team members for their career and professional development. &nbsp;<br></span></li><li><span>Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team. &nbsp;&nbsp;<br></span></li><li><span>Ensures people management responsibilities are handled effectively in line with company procedures.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Valid (or recently held) Aircraft Maintenance Engineer Licence issued under GCAA CAR-66 (or equivalent, e.g. EASA Part-66), Category B1 and/or B2, ideally with type ratings relevant to the Group fleet (Airbus A320 family) is essential.</li><li>Regulatory and technical credibility with GCAA, Group AOC engineering leadership, and instructional staff.</li><li>Strong leadership of a geographically dispersed instructor team across multiple entities.</li><li>Financial acumen — budget ownership, cost tracking, and cross-charge accuracy.</li><li>Structured, quality-driven approach to documentation and records management.</li><li>Strong stakeholder and relationship management across airlines, regulators, and third-party providers.</li><li>Excellent verbal and written communication skills.</li><li>Training and evaluation skills.</li><li>Data analysis and problem-solving skills.</li><li>Resource management skills.</li><li>Knowledge of GCAA rules and regulations.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li><li>Sound judgement on escalation — knowing when a compliance, manual, or corrective-action matter requires sign-off from the Quality Manager or Accountable Manager rather than unilateral action.</li></ul><br><b>Work Experience</b> <br><p><span><strong>Essential:</strong></span></p><br><br><ul><li><span>Minimum 8–10 years' aircraft maintenance engineering experience within a CAR-145 (or Part-145) approved maintenance organisation, including exposure to line and/or base maintenance. </span></li><li><span>Minimum 3–5 years' experience in a training, quality, or compliance management role within a CAR-147 (or Part-147) approved maintenance training organisation, e.g. as a Training Manager, Quality Manager, or Compliance Manager. </span></li><li><span>Demonstrated working knowledge of GCAA CAR-66 (licensing), CAR-145 (continuing airworthiness maintenance/continuation training) and CAR-147 (approved maintenance training organisation) requirements. </span></li><li><span>Experience managing or contributing to CAR-147 manual systems (Training Procedures Manual / equivalent) and supporting GCAA audits or inspections. </span></li><li><span>Experience managing training budgets, cost tracking, and cross-charging in a multi-customer or multi-airline environment. </span></li><li><span>Strong stakeholder management experience, ideally across multiple airlines or AOCs.</span></li></ul><p><strong><span>Desirable:</span></strong></p><br><br><ul><li><span>Prior experience as a nominated CAR-147 Quality Manager, Compliance Manager, or Head of Training. </span></li><li><span>Familiarity with EASA Part-66/145/147 or other equivalent regulatory frameworks. </span></li><li><span>Experience with examination/assessment database management and examination security controls. </span></li><li><span>A recognised aeronautical engineering qualification (e.g. HND/Bachelor's degree) in addition to the AME licence. Instructor or assessor qualification/experience (e.g. B1/B2 type rating instructor, or GCAA-recognised instructional qualification).</span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p><b>Job Description:</b></p><br><p><b>3M Health Care is now Solventum</b></p><br><p><br><b>At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges,we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement<br>we pursue.</b></p><br><p><b>We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.</b></p><br><p><br><b>The Impact You’ll Make in this Role</b></p><br><p>The <b>CDI/Coding Consulting Specialist </b>is responsible for conducting a review of clinical documentation to ensure completeness, accuracy, and compliance with coding and regulatory standards. The goal is to support accurate code and DRGs assignments.</p><br><p>As part of Solventum <b>CDI international consulting team</b>, this role involves conducting chart reviews for hospitals and transferring knowledge to different clients’ CDI teams to help strengthen their documentation practices and long-term program effectiveness.</p><br><p>Joining us in the UAE, as a <b>CDI/Coding Consulting Specialist </b>will travel globally to our Clients (50% - 75% of the time) and have the opportunity to collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:</p><br><ul><li>Conducting retrospective chart reviews(inpatient and/or outpatient) to assess accuracy, completeness, and specificity of clinical documentation</li><li>Applying knowledge of ICD-10 code sets, procedure code sets and DRG classification systems to identify documentation and coding gap</li><li>Applying medical terminology and review of procedures to assess clinical<br>documentation opportunities</li><li>Shadowing physicians, coders, and CDI staff to understand current workflows and documentation practices</li><li>Interviewing key stakeholders (e.g., CDI team, coding team, clinicians, department heads) to gather insights into existing documentation challenges</li><li>Evaluating the effectiveness of hospitals CDI processes and identify areas for improvement</li><li>Developing structured queries and feedback where clarification or additional<br>documentation is needed</li><li>Compiling audit findings into clear, actionable reports including identified gaps, risks, and recommendations</li><li>Conducting knowledge transfer sessions to educate client teams on best practices in documentation and compliance</li><li>Collaborating with the project management team to ensure consistency and quality across project engagements</li><li>Maintain strict confidentiality and data security in handling patient records and hospital information</li><li>Participate in aggregating data trends and audit findings to prepare management and executive level summation reports</li><li>Attend meetings with key stakeholders to review findings and discuss key<br>recommendations</li></ul><p><b>Your Skills and Expertise</b></p><br><p>To set you up for success in this role from day one, Solventum requires the following skills and qualifications:</p><br><ul><li>Associates Degree or higher in nursing (BSN preferred), medicine, paramedical sciences, or a related clinical field is a must or degree in Health Information</li><li>Management (RHIA, RHIT or other coding certification)</li><li>Valid CDI Certification (CCDS, CDIP, or equivalent) is preferred and/or three (3+) years working in CDI or coding related position within a hospital or health system</li><li>Minimum 3 years of Clinical Documentation Integrity (CDI) or clinical coding experience</li><li>Strong understanding of ICD-10 coding classification, DRG methodologies, and clinical coding principles, and coding guidelines</li><li>Experience reviewing and querying clinical documentation</li><li>Ability to conduct structured interviews and workflow observations with hospital staff</li><li>Proficiency in writing audit summaries and presenting findings professionally</li><li>Knowledge and experience to navigate computer applications including abstracting and encoding software, DRG grouper software, and hospital information systems HIS</li><li>Fluency in written and spoken English</li><li>Proficiency with Microsoft Office suite</li></ul><p>Additional qualifications that could help you succeed even further in this role include:</p><br><ul><li><p>Certification in coding: AAPC, HIMAA, AHIMA or equivalent</p><br></li><li><p>Certification in Health Information Management with one of the following: RHIA or RHIT, CHIM or equivalent</p><br></li><li><p>Experience working in a consulting, audit, or third-party CDI service model</p><br></li><li><p>Familiarity with EMRs and CDI tools</p><br></li><li><p>Background in delivering training or knowledge transfer to CDI or clinical teams</p><br></li><li><p>Fluent English, additional languages are welcomed: Arabic, Dutch, French, Portuguese, German</p><br></li></ul><p><b>Work location:</b></p><br><p><br><b>Remote</b>(Job Duties allow for some remote work but require travel to different countries and global clients within Solventum International markets. Occasional travel to the Dubai office may be required)<br>&nbsp;</p><br><p><b>Travel: May include up to 50 to 75% (international. Holding a valid passport is essential)</b><br>No relocation assistance</p><br><p><b>Supporting Your Well-being&nbsp;</b></p><br><p>Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.&nbsp;</p><br><p><b>Diversity &amp; Inclusion</b></p><br><p>(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, age, civil status, disability, family status, or membership of the travelling community.</p><br><p>Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.&nbsp; Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.</p><br><p>Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of <b>@solventum.com</b>. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.</p><br><p><b>Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.</b></p><br><p><b><u>Solventum Global Terms of Use and Privacy Statement</u></b></p><br><p><br>Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.</p><br><p>Please access the linked document by clicking <span><u>here</u></span>. Before submitting your application you will be asked to confirm your agreement with the<br>terms.</p><br> </div>

Company Description<br><br>Raffles Hotels & Resorts<br><br>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br>About Raffles The Palm<br><br>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.<br><br>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.<br><br>Job Description<br><br>We invite you to join the world of luxury hospitality at Raffles The Palm as we currently looking for Guest Relations Officer. Reporting to the Guest Relations Supervisor / Guest Experience Manager. The Raffles Guest Relations Officer is not defined by the tasks they perform, but by what they make possible for every guest they serve. This is a role of presence, not just procedure. The Guest Relations Officer is the architect of the individual guest journey: the single point of continuity from the moment a reservation is made to the moment a guest steps into the world again, and the reason they return.<br><br>At Raffles, the Guest Relations Officer is proactive, personal, and fully accountable for the arc of that stay. As Guest Relations Officer their presence is felt rather than seen: available, responsive, and ready to step in whenever a guest needs them.<br><br>Key Responsibilities<br><br>Knowledge<br><br>Hold thorough, practised knowledge of all Guest Relations Service SOPs; not as rules to follow, but as a foundation from which to deliver with confidence and consistency. Remain fully current on Raffles Brand Standards, LQA criteria, Forbes Travel Guide standards, and the expectations that define five-star service globally. Maintain working proficiency across all platforms used to capture, action, and track the guest journey. Demonstrate accurate knowledge of all room categories, suite configurations, F&B offerings, in-house experiences, and property-wide facilities. Stay continuously informed on arriving guests: their profiles, histories, preferences, special occasions, and any intelligence gathered across all touchpoints. Remain current on local culture, seasonal events, and the area’s social landscape to serve as a credible and genuine resource for guests.<br><br>The 360° Guest Journey<br><br>Internalise and embody the Raffles brand personality in every interaction: Charming, Graceful, Thoughtful, and Welcoming. Consistently execute the Top 5 Service Excellence pillars in every guest encounter: Look, Smile, Talk, Listen, and Thank. Operate as the orchestrator of the guest journey; the conductor who ensures every department plays its part at precisely the right moment. Own the guest relationship from pre-arrival to post-departure, not as a series of handoffs, but as a single, unbroken arc of care. Initiate meaningful pre-arrival contact: review profiles with intent, anticipate what has not yet been asked for, and personalise every element of the arrival before the guest lands. Conduct in-room check-ins and room orientations with warmth and genuine curiosity; reading each guest to determine the level of engagement they seek. Correspond with guests via appropriate channels – written, digital, verbal – always in the Raffles tone: considered, elegant, and never transactional. Anticipate needs before they are expressed. A pattern observed becomes a gesture before departure. Be proactively present: visible, attuned, and ready throughout the entire stay. Manage all guest requests with full personal accountability; coordinating across departments, tracking to completion, and following up without being asked. Handle complaints and service failures with ownership and composure: acknowledge, recover, and follow through until the guest's trust is fully restored. Inspect arrival and occupied rooms through a Guest Relations Officer's perspective. Execute Raffles Rituals and special occasion set-ups with precision, creativity, and genuine care for the detail. Offer packing and unpacking service with the discretion and attentiveness that transforms a practical task into a considered experience. Monitor DND and OOO rooms with diligence, acting on welfare concerns immediately and in full accordance with SOP. Maintain impeccable Guest Relations notes: recording preferences, observations, and interactions in a way that serves the next encounter as richly as the current one. Practise genuine, knowledgeable upselling; recommending experiences, dining, and services because they are right for this guest, not to meet a metric. Collaborate daily with Housekeeping, Private Dining, Front Office, Engineering, Concierge, and all relevant departments; communicating with clarity, respect, and shared ownership of the guest outcome. Embody the 'We Are All Butlers' philosophy: treat every colleague as a contributor to the guest journey, and every interaction – internal or external – as a reflection of the Raffles standard. Attend shift briefings, department meetings, and training sessions with active engagement. Contribute to the team's culture through reliability, discretion, and a consistent willingness to support colleagues.<br><br>Qualifications<br><br>PERSONAL ATTRIBUTES<br><br>Guest Journey Ownership, Empathy & Anticipation, Emotional Intelligence, Personalisation, Cultural Sensitivity, Service Recovery, Attention to Detail, Multitasking, Strong Interpersonal Skills Commercial awareness. Multi-cultural fluency across international guest profiles. Neat, polished appearance. Articulate. Good posture. A presence that is both warm and composed.<br><br>Experience & Qualifications<br><br>Minimum 2 years of experience in a guest-facing role in a luxury or ultra-luxury hotel environment. University degree, preferably in Hospitality Management, Tourism, or a related field. Proficiency in English is essential; knowledge of other languages is a plus. Familiarity with Forbes or LQA standards preferred. Knowledge of Opera PMS. Flexible availability including nights, weekends, and holidays Housekeeping, Food and Beverage or/and Guest Relations knowledge<br><br>AND ABOVE ALL<br><br>Embrace the Raffles brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected<br><br>Additional Information<br><br>Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br>Our Values<br><br>Respect<br><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence<br><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging<br><br>We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment<br><br>We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity<br><br>We build trust through mutual respect and being authentic.<br><br>Diversity & Inclusion<br><br>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.<br><br>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Title: Virtual Human Designer — AI Characters & Digital Humans (1 Position)<br><br>About the Job<br><br>We are seeking a highly creative, detail-oriented, and technically aware Virtual Human Designer to design and develop believable, expressive, and distinctive virtual humans, AI characters, and digital human identities.<br><br>The successful candidate will be responsible for translating character concepts, human references, narratives, personalities, and experience requirements into compelling digital human designs. The role combines character design, visual development, human anatomy, digital art, 3D character development, facial design, clothing, visual identity, and emerging AI and real-time technologies.<br><br>This is a hands-on interdisciplinary role working closely with character artists, 3D modelers, texture artists, riggers, animators, AI specialists, writers, narrative designers, performance specialists, and developers to create virtual humans that are visually convincing, expressive, coherent, and suitable for interactive experiences.<br><br>Responsibilities<br><br>Design the visual identity and overall appearance of virtual humans, AI characters, and digital avatars.<br><br>Develop character concepts based on narrative, personality, background, role, age, cultural context, environment, and intended user experience.<br><br>Create detailed character design references covering facial features, body proportions, hairstyle, skin, eyes, wardrobe, accessories, and distinctive physical characteristics.<br><br>Develop character sheets, visual references, mood boards, turnaround concepts, expression references, and other design documentation.<br><br>Design believable human anatomy, proportions, facial structures, skin characteristics, hair, hands, eyes, teeth, and other details required for realistic or stylized virtual humans.<br><br>Define visual characteristics that communicate personality, identity, emotional qualities, social background, profession, lifestyle, and narrative role.<br><br>Collaborate with writers and narrative designers to ensure that visual identity reflects character history, motivations, relationships, and personality.<br><br>Work with 3D artists and technical artists to translate approved concepts into production-ready digital human assets.<br><br>Provide visual direction and specifications for modeling, sculpting, texturing, shading, grooming, clothing, accessories, and character materials.<br><br>Design and refine facial features and expressions to support believable emotional communication and character performance.<br><br>Collaborate with rigging and animation teams to ensure that character designs are compatible with facial rigs, body rigs, deformation systems, and animation requirements.<br><br>Work with performance and motion-capture specialists to ensure that character appearance supports natural body movement, facial performance, and physical expression.<br><br>Collaborate with AI specialists to ensure that the visual identity of a virtual human is consistent with its personality, conversational behavior, memory, and intelligent interaction system.<br><br>Design visual responses and appearance-related behaviors that may change according to emotional states, environments, interactions, or narrative situations.<br><br>Contribute to the design of digital humans for conversational, educational, entertainment, social, immersive, and interactive applications.<br><br>Evaluate digital human models and rendered outputs for visual quality, realism, consistency, anatomical accuracy, and character identity.<br><br>Identify visual inconsistencies and coordinate revisions across modeling, texturing, grooming, facial systems, clothing, lighting, and animation.<br><br>Develop design guidelines to maintain consistency across multiple versions, environments, platforms, and applications.<br><br>Work with real-time technologies and digital human platforms to understand how character designs perform in interactive environments.<br><br>Support the optimization of virtual human assets for real-time rendering while maintaining visual quality and character identity.<br><br>Explore generative AI, procedural techniques, digital sculpting, photogrammetry, 3D scanning, synthetic media, and other emerging technologies relevant to virtual human creation.<br><br>Research contemporary approaches to digital humans, virtual identities, AI characters, character realism, stylization, and human representation.<br><br>Participate in user testing and review sessions to understand how audiences perceive and interpret virtual human appearance and identity.<br><br>Document design decisions, character specifications, references, revisions, and production requirements.<br><br>Help establish scalable design methodologies and visual standards for the development of multiple virtual humans and AI characters.<br><br>Qualifications<br><br>Minimum BA/MA in Character Design, Animation, Digital Art, 3D Design, Computer Graphics, Game Design, Digital Media, Visual Communication, Fine Arts, or a related field; equivalent professional experience will also be considered.<br><br>At least 3–5 years of relevant experience in character design, digital humans, 3D character development, game development, animation, VFX, virtual production, or a related field.<br><br>Strong understanding of human anatomy, facial structure, body proportions, gesture, posture, and visual characterization.<br><br>Demonstrable experience designing believable human or humanoid characters for digital environments.<br><br>Strong skills in visual development, concept design, character reference development, and visual storytelling.<br><br>Experience with 3D character creation and familiarity with tools such as Maya, Blender, ZBrush, Substance 3D, Marvelous Designer, Unreal Engine, Unity, or comparable software.<br><br>Understanding of 3D character pipelines, including modeling, sculpting, retopology, UVs, texturing, materials, grooming, rigging, and animation.<br><br>Experience designing realistic or stylized faces, skin, eyes, hair, hands, clothing, and other elements of digital human appearance.<br><br>Familiarity with facial animation, facial rigs, blendshapes, body rigs, motion capture, facial capture, and real-time character performance.<br><br>Understanding of physically based materials, lighting, rendering, and real-time visualization is highly desirable.<br><br>Familiarity with digital human technologies such as Meta Human or comparable character-generation and digital-human platforms is an advantage.<br><br>Awareness of AI-generated imagery, generative AI, AI characters, conversational AI, and emerging synthetic-media technologies.<br><br>Ability to balance artistic quality, technical requirements, performance constraints, and production feasibility.<br><br>Strong visual judgment and exceptional attention to detail.<br><br>Ability to translate abstract concepts such as personality, emotion, identity, and narrative into concrete visual characteristics.<br><br>Strong communication and collaboration skills within multidisciplinary creative and technical teams.<br><br>Ability to receive, interpret, and implement feedback from directors, writers, AI specialists, animators, developers, and other stakeholders.<br><br>Ability to research and rapidly learn new tools, workflows, and technologies.<br><br>Portfolio or showreel demonstrating strong character design and digital human work, including relevant visual development or 3D projects.<br><br>Fluency in English; additional languages are an asset.<br><br>What We Offer<br><br>The opportunity to design distinctive next-generation virtual humans, AI characters, and digital identities.<br><br>A highly interdisciplinary environment combining character design, artificial intelligence, animation, storytelling, performance, real-time 3D, and immersive technologies.<br><br>The opportunity to establish new visual approaches to digital humans and human representation.<br><br>Close collaboration with specialists across AI, character design, narrative, animation, performance, software, and interactive technologies.<br><br>Access to advanced tools and emerging technologies for digital human creation, real-time 3D, generative AI, and interactive character development.<br><br>The opportunity to influence how virtual humans look, express identity, communicate emotion, and exist within digital environments.<br><br>Professional growth through experimentation, research, prototyping, and participation in innovative digital human projects.<br><br>How to Apply<br><br>Please submit the following to farhang@parsikia.ir with subject line “Virtual Human Designer — AI Characters & Digital Humans”:<br><br>1.<br><br>CV (max 2 pages)<br><br>2.<br><br>Cover letter (1 page) describing your relevant experience and why you are interested in designing virtual humans and AI-powered digital characters.<br><br>3.<br><br>Portfolio or showreel and links to 3 relevant projects (PDF or URL)<br><br>4.<br><br>Two references (name, role, contact)<br><br>Shortlisted candidates will be invited for an interview and asked to complete a brief practical design exercise involving the visual concept and development of a virtual human, including character identity, facial and physical characteristics, wardrobe, personality-related visual cues, and production considerations.<br><br>We welcome applications from candidates with diverse backgrounds and encourage cross-disciplinary practitioners who combine character design, 3D art, animation, AI, storytelling, visual development, performance, or immersive technologies to apply.

⚙️ We're Hiring: Equipment Engineering Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to developing, deploying, and optimizing reliable, safe, efficient, and scalable industrial equipment and manufacturing technologies. Our teams collaborate across Manufacturing, Production, Engineering, Maintenance, Automation, Quality, Safety, Supply Chain, Procurement, Finance, Product Development, IT, and external equipment manufacturers to ensure production equipment delivers required performance throughout its lifecycle. The Role We are seeking an experienced Equipment Engineering Manager to lead the technical strategy, specification, selection, development, installation, commissioning, qualification, optimization, reliability, modernization, and lifecycle management of manufacturing and industrial equipment. The successful candidate will provide engineering leadership across production machinery, process equipment, tooling, automation interfaces, utilities-connected equipment, inspection systems, and supporting technical assets. The role will ensure equipment meets requirements for safety, quality, capacity, productivity, reliability, maintainability, flexibility, cost, and regulatory compliance. Key Responsibilities Equipment Engineering Strategy Develop and implement an equipment-engineering strategy aligned with manufacturing and business objectives. Establish standards for equipment design, selection, specification, installation, commissioning, operation, maintenance, and lifecycle management. Develop equipment-capability and modernization roadmaps. Identify equipment risks, capacity constraints, reliability gaps, and technology opportunities. Standardize equipment platforms and technical solutions where appropriate. Equipment Lifecycle Management Manage equipment throughout its lifecycle:Concept Specification Design Procurement Manufacturing Factory Acceptance Installation Commissioning Production Ramp-UpOperation Upgrade Maintenance Modernization Decommissioning Ensure lifecycle decisions consider total cost of ownership. Equipment Requirements Define detailed technical requirements for new and modified production equipment. Establish requirements for:Capacity Cycle Time Accuracy Quality Reliability Safety Maintainability Flexibility Automation Data Connectivity Energy Efficiency Documentation Equipment Specification Develop technical specifications, equipment standards, user requirements, and performance criteria. Ensure specifications are measurable and commercially enforceable. Review technical proposals against approved requirements. Equipment Selection Evaluate equipment manufacturers, OEMs, system integrators, and technical solutions. Conduct technical due diligence and supplier assessments. Compare performance, reliability, maintainability, flexibility, lifecycle cost, and technical risk. Equipment Design Review Review equipment designs throughout development. Assess:Mechanical Design Electrical Design Controls Automation Safety Maintainability Ergonomics Accessibility Production Performance Identify design risks before equipment fabrication. Design for Reliability Ensure equipment is designed for high availability and maintainability. Identify potential failure modes during design. Incorporate appropriate redundancy, diagnostics, accessibility, and condition monitoring. Design for Maintainability Ensure maintenance personnel can safely and efficiently access critical components. Minimize unnecessary maintenance complexity. Consider spare-parts availability and service requirements during equipment design. Equipment Automation Coordinate equipment automation requirements with automation and controls teams. Ensure appropriate integration of:PLCHMISCADARobotics Machine Vision Motion Control Sensors Drives Safety Systems Controls Engineering Review equipment-control architectures. Ensure control systems meet production, safety, reliability, data, and integration requirements. Establish standards for controls documentation and software backups. Robotics Integration Evaluate and integrate robotic equipment for:Assembly Welding Material Handling Machine Tending Palletizing Packaging Inspection Ensure robotic systems meet cycle-time, safety, reliability, and quality requirements. Machine Vision Lead equipment-engineering integration of machine-vision systems. Define requirements for:Inspection Identification Measurement Defect Detection Assembly Verification Ensure vision systems are appropriately validated and maintained. Production Equipment Manage engineering activities related to:CNC Machines Presses Welding Equipment Assembly Equipment Packaging Equipment Conveyors Industrial Furnaces Process Equipment Material-Handling Equipment Specialized Manufacturing Machinery Key Performance Indicators Performance may be measured through:Equipment availability Overall Equipment Effectiveness Equipment utilization Production throughput Equipment cycle time Equipment capacity Unplanned downtime Mean Time Between Failures Mean Time To Repair Equipment failure frequency Repeat-failure rate Equipment-related quality defects First-pass yield Equipment reliability Preventive-maintenance compliance Predictive-maintenance effectiveness Equipment commissioning performance Factory acceptance test performance Site acceptance test performance Production ramp-up performance Equipment project on-time delivery Equipment project budget performance CAPEX variance Equipment ROIPayback period Total cost of ownership Spare-parts availability Critical-spares stockout rate Obsolescence-risk reduction Equipment modernization progress Energy consumption per unit Equipment safety incidents Engineering-change success rate Equipment documentation completeness Software-backup compliance Vendor SLA performance Warranty-claim resolution time Equipment relocation performance Equipment lifecycle extension Maintenance cost reduction Downtime reduction Capacity improvement Productivity improvement Quality improvement Continuous-improvement savings Ideal Candidate The successful candidate should have experience in Equipment Engineering, Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, Automation Engineering, Reliability Engineering, or related fields. The candidate should demonstrate:Proven experience leading equipment-engineering functions within manufacturing, industrial, automotive, electronics, engineering, or other production environments. Strong understanding of industrial and manufacturing equipment, machinery, tooling, fixtures, automation, controls, and production processes. Extensive experience with equipment specification, technical evaluation, supplier selection, installation, commissioning, qualification, optimization, and lifecycle management. Strong knowledge of mechanical, electrical, pneumatic, hydraulic, instrumentation, controls, and automation systems. Experience with PLC, HMI, SCADA, robotics, machine vision, motion control, industrial networks, and equipment integration. Strong understanding of equipment reliability, maintainability, preventive maintenance, predictive maintenance, FMEA, RCA, and reliability engineering. Experience managing Factory Acceptance Testing, Site Acceptance Testing, commissioning, production ramp-up, and equipment handover. Experience with equipment CAPEX, business cases, ROI, lifecycle costing, and total cost of ownership. Strong knowledge of machine safety, risk assessment, functional safety, guarding, interlocks, and safe equipment operation. Experience managing OEMs, system integrators, equipment suppliers, contractors, and technical consultants. Experience with equipment modernization, obsolescence management, upgrades, replacement planning, and lifecycle strategy. Strong understanding of production capacity, cycle-time optimization, throughput improvement, equipment bottleneck analysis, and OEE. Experience supporting new-product introduction, industrialization, factory expansion, new production lines, or new-factory development. Experience with Industry 4.0, Industrial IoT, digital manufacturing, predictive analytics, AI, digital twins, or connected equipment is advantageous. Strong technical documentation, engineering-change-control, configuration-management, and equipment-governance capabilities. Experience leading engineering teams and developing technical competencies. Strong analytical, troubleshooting, project-management, commercial, and problem-solving capabilities. Knowledge of UAE and GCC industrial, manufacturing, safety, and regulatory environments is advantageous. Relevant degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Manufacturing Engineering, Industrial Engineering, Automation Engineering, or a related discipline. Professional certifications in engineering, reliability, automation, project management, Lean Six Sigma, safety, or asset management are advantageous. Strong written and verbal English communication skills; additional languages are advantageous. Excellent technical leadership, stakeholder-management, planning, analytical, and communication skills. Ability to translate production requirements into reliable, safe, maintainable, and commercially viable equipment solutions. Ability to balance technical performance, safety, quality, reliability, flexibility, lifecycle cost, and production requirements. Ability to manage complex equipment projects, technical risks, suppliers, budgets, and competing priorities. Ability to work independently in a fully remote and internationally distributed environment. Strong equipment-focused, engineering-led, reliability-oriented, safety-conscious, technically rigorous, manufacturing-driven, data-informed, commercially aware, innovative, practical, collaborative, and results-driven mindset.

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>NOTE: This role is fully remote and open to all countries within the EMEA timezone.<br><br>About The Team<br><br>The Payroll Product Activation team owns the product strategy for how customers transition their entity, contract, and payroll infrastructure onto Deel. We solve the problem of compressing what has traditionally been a months-long, manual process into something that scales intelligently across thousands of customers with wildly different setups.<br><br>Our customers range from startups launching their first payroll runs to global enterprises managing multiple legal entities and compliance requirements across dozens of jurisdictions. The team is rebuilding core infrastructure with AI-first principles, enabling our systems to take autonomous action on setup workflows. You'll collaborate with strong technical leadership and operate in an environment where speed and judgment compound rapidly.<br><br>Team Mission<br><br>Empower customers to move onto Deel's platform with speed and confidence while maintaining the precision and compliance rigor that payroll demands across diverse organizational structures.<br><br>Summary<br><br>As a Senior Product Manager II, you will own the product strategy, roadmap, and execution for payroll onboarding automation. You'll work cross-functionally with engineering, design, compliance, and go-to-market partners to deliver automation that scales intelligently across thousands of customer variations. You'll balance strategic vision with pragmatic execution in a high-velocity environment where roadmaps shift quickly and your product decisions directly impact how fast customers can go live.<br><br>Responsibilities<br><br>Build and own a clear product vision and strategy for your area; communicate that vision upward, laterally, and into the execution team with conviction Drive the full product development lifecycle, from problem definition through design, engineering collaboration, launch, and measurement, with a bias toward shipping impact quickly Own the automation strategy: define what scalable automation actually means in a space where every customer's setup is different; measure progress in ways that reflect real customer impact Collaborate with engineering leadership and technical teams to navigate complex trade-offs between handling customer variation, maintaining compliance, and moving fast; push back on estimates and own product-engineering decisions Work cross-functionally across entity setup, contract setup, and infrastructure teams to align on shared requirements and surface where one domain's decisions cascade into another's complexity Synthesize customer escalations and edge cases to identify patterns; use those patterns to inform which automations unlock the most value and which problems need configuration-driven solutions Manage in ambiguity and high-velocity contexts: make decisions with incomplete information, communicate uncertainty clearly, and course-correct quickly as you learn Partner with go-to-market and customer success teams to understand customer needs, gather feedback, and ensure product-market fit during a significant platform rebuild<br><br>Qualifications<br><br>Minimum 5+ years of product management experience in fast-paced, high-complexity environments (scaleup, fintech, regulated industries, or infrastructure-heavy products strongly preferred) Proven experience shipping in regulated or high-stakes domains where precision, compliance, and multi-stakeholder accountability are core to the work Strong systems and process thinking, comfortable with problems that have interconnected parts, multiple stakeholders, and ambiguous solutions Pragmatic mindset: able to identify which problems need perfect solutions and which need "good enough" solutions; comfortable making trade-offs with conviction Independent and autonomous leader, thrive owning strategy and execution in less-structured environments; comfortable escalating decisions but not waiting for perfect information Technical credibility: understand engineering constraints, collaborate effectively with technical leaders, and own product-engineering trade-offs (coding not required) Comfort with velocity and ambiguity, energized by high-speed environments where priorities shift and you're expected to move fast while staying rigorous<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About this role:<ul><li>Manage 25-30 member relationships and participates in account planning with Gartner Leadership Client Managers and Account Executives.&nbsp;</li><li>Assist members to achieve their Mission Critical Priorities by leveraging a mix of appropriate Gartner assets and own personal experience/knowledge.</li><li>Leverage subject matter expertise to provide solutions, insights, and guidance for the members.</li></ul><ul><li>Provide valuable interactions and support by assessing member needs and developing a customized engagement plan in accordance with overall service deliverables and entitlements.</li><li>Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.</li><li>Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development, and value demonstration activities.</li><li>Host and /or participating in periodic onsite or remote member activities, including workshops, research analyst visits (where appropriate), round tables, and webinars (in collaboration with Gartner Research).&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ul>You must have:<ul><li>University graduate (Masters preferred) with a 15+ years’ working experience; working in a senior cyber security leadership role</li><li>Successful experience in roles such as CISO, CSO, Head of Cyber Security. Also experience in Consulting and Advisory roles in the cybersecurity realm would be beneficial.</li><li>In-depth understanding of Information Security, Cybersecurity, Risk Management and Resilience, from strategic planning to implementation in technical domains (e.g. OT Security, IAM, Data Security, Application Security, Cloud Security, Third Party Cyber Risk Management, etc.)</li><li>Experience with strategy development, organizational design, initiative management, application of metrics and understanding of major industry trends</li><li>Critical thinking and problem solving to assess client situations and provide actionable outcome-based business/technical advice</li><li>High tolerance/evolved ability to lead and manage ambiguous situations</li><li>Excellent relationship management skills including experience working with senior technology and business leaders</li><li>Experience coaching and mentoring senior level leaders</li><li>Excellent public speaking and workshop facilitation skills</li><li>Collaboration and team leadership</li><li>Strong time and client portfolio management skills</li><li>Travel 25% and upwards</li><li>Ability work with minimal administrative support</li><li>Fluency in other European Languages (German, French, Spanish, Italian) or Arabic preferred</li></ul>Who you are:&nbsp;<ul><li>Critical thinker and problem solver demonstrating the ability to assess our Member’s situations and provide actionable, outcome-based business/technical advice as well as the ability to leverage appropriate resources to help Members achieve results</li><li>Excellent relationship management skills, including experience working with C level executives&nbsp;</li><li>Ability to build strategic internal partnerships with key roles across the organization and positively impact change&nbsp;</li><li>This role is a client-facing position that requires a high level of executive presence and ability build trust and deliver value.&nbsp;</li><li>Demonstrate superior verbal and written communication skills as well as strong facilitation and presentation skills.&nbsp;</li></ul>In addition to an outstanding work environment with excellent growth potential, Gartner Enterprise IT Leaders provides exceptional compensation and benefits, including:<ul><li>Competitive base salary</li><li>Annual bonus potential</li><li>Excellent benefits package</li></ul><p>#LI-JC6.</p><br><p><b>Who are we? </b></p><br><p>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.</p><br><p>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.</p><br><p>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.</p><br><p><b>What makes Gartner a great place to work? </b></p><br><p>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.</p><br><p>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.</p><br><p>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.</p><br><p>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.</p><br><p><b>Gartner is the world authority on AI</b></p><br><p>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.</p><br><p>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.</p><br><p><b>What do we offer? </b></p><br><p>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.</p><br><p>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.</p><br><p>Ready to grow your career with Gartner? Join us.</p><br><p><br>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.</p><br><p>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to&nbsp;<span><span><span><span><span>ApplicantAccommodations@gartner.com</span></span></span></span></span>.</p><br>Job Requisition ID:113066<p><span>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.</span></p><br><p>Gartner Applicant Privacy Link: <span><span><span><span><span><span><span><span><span>https://jobs.gartner.com/applicant-privacy-policy</span></span></span></span></span></span></span></span></span></p><br><p><br><span><b>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.</b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Reference code: JR131225 <em>The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.</em> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <p><strong>HOW WILL YOU MAKE AN IMPACT? </strong></p><br><br><p>As Cartier’s <strong>Marketing, Communication &amp; Clients Director</strong>, your main mission is to define the Marketing, Communication and Client strategy for the UAE market - in accordance with global and regional guidelines and to develop the local action plan and roadmap, fostering synergies with regional Marketing, Communications and Client (MCC) functions.</p><br><br><p>As part of the local UAE Executive Committee, you are a key stakeholder in defining strategic vision, implementing innovative projects and accompanying the market’s development and structuration.</p><br><br><p><strong>WHAT WILL BE YOUR MISSION?</strong></p><br><br><p>Striving for image excellence and client engagement, and with an entrepreneurial spirit, your goal is to immerse Cartier’s clients in exceptional experiences and increase their engagement with the Maison.</p><br><br><p>In close collaboration with boutique management, partners and commercial teams, you will be responsible for the following:</p><br><br><p><strong>Strategy &amp; Business planning</strong></p><br><br><ul><li>Provide business and client insights to the Executive Committee to identify the main priorities for Cartier UAE, supporting the overall design and articulation of the Market’s action plan, and uncover new opportunities.</li><li>Develop strategic business plans to achieve sales targets and market share growth. This includes setting clear objectives, identifying key performance indicators, tracking progress against goals.</li><li>Accompany Commercial and Boutique Management teams in gathering business and client insights, to help Boutiques to identify their levers of growth and implement action plans.</li><li>Define and implement 360 activations and wave plan ensuring brand elevation and consistency.</li><li>Identify and evaluate new business opportunities, including potential partnerships and collaborations. Conduct market research and financial analysis to assess the viability of new opportunities.</li><li>Develop a performance mindset within the MCC community, defining KPI’s, ensuring activations’ ROI measurements &amp; takeaways.</li></ul><p><strong>Marketing &amp; Visual Merchandising</strong></p><br><br><ul><li>Define the Marketing strategy across all product categories to address local priorities and develop growth.</li><li>Build and monitor the product sales ambitions and forecasts, in collaboration with commercial, supply chain and distribution teams.</li><li>Monitor product performance and implement action plan to ensure the growth of core business.</li><li>Launch new products by orchestrating 360 activation plans.</li><li>Enhance product visibility and maximize offer performance across the entire network.</li><li>Define and implement the Visual Merchandising strategy to support product launches and in-range product performance.</li><li>Analyze the performance of product categories and collections to adapt Visual Merchandising initiatives &amp; actions on microzoning, visible display/assortment, windows and hot spot.</li><li>Implement international concepts for exterior windows and internal showcases of Cartier boutiques, pop up and watch specialists.</li><li>Develop specific decors and bespoke windows for local key events or celebrations (High Jewellery, Ramadan, Diwali…) in collaboration with regional and international teams.</li></ul><p><strong>Communication</strong></p><br><br><ul><li>Develop and implement action plans to locally enhance the Maison’s brand equity, maximizing awareness, visibility and desirability.</li><li>Collaborate with regional team to build a local media strategy, answering local priorities, business needs, diversity of audiences and clients &amp; marketing objectives.</li><li>Collaborate with regional PR teams to elaborate a local PR strategy to answer local needs and priorities, developing innovative native and editorial partnerships with local key media partners.</li><li>Develop and implement a UAE micro-influencer strategy, leveraging local people of influence to authentically connect with our diverse audiences with a special focus on Emirati audience.</li><li>Implement a performance mindset, ensuring the definition of relevant KPIs to follow and reflect on the success of communication activations.</li></ul><p><strong>Client Activations</strong></p><br><br><ul><li>Design the UAE clients’ strategy to recruit, retain, develop and treat our clients.</li><li>Define and implement a CRM campaign strategy, adapting worldwide campaigns and designing local campaigns to address local needs and local client’s journeys.</li><li>Support boutique teams in optimizing their clienteling actions and developing their loyal clients.</li><li>Develop and implement a client experience strategy, ensuring alignment with Cartier's global standards while tailoring initiatives for our local clients.</li><li>Elevate hospitality in all our boutiques with a specific focus on our Flagship boutique in Dubai mall.</li><li>Design and implement retail programming for our loyal clients in our Dubai Mall flagship boutique.</li><li>Develop and implement efficient waiting time solutions, ensuring that clients receive prompt &amp; personalized attention when they visit our boutiques.</li><li>Monitor the client experience in boutique through client barometer and elaborate action plans.</li><li>Research and benchmark new retail and hospitality innovations and potential partners across different industries.</li><li>Develop and implement a client gifting and treatment strategy to maximize client’s engagement and loyalty, celebrating clients’ cultural and personal occasions, inside or outside our boutiques.</li><li>Define and implement events to build brand equity, support product launches or host High Jewelry commercial events, in collaboration with regional and international teams. Design specific communication platform in collaboration with regional teams to maximize their resonance.</li><li>Support commercial teams in the creation and organization of retail programming in boutiques for product launches or any other Maison’s celebrations.</li></ul><p><strong>A&amp;P Budget Management</strong></p><br><br><ul><li>Define and monitor the UAE A&amp;P budget, optimizing investments per audience and per channels.</li></ul><p><strong>Talent management &amp; development</strong></p><br><br><ul><li>Contribute proactively to talent development, retention, and attraction of high-preforming team members.</li><li>Constantly share the Maison vision, strategy and values by engaging and motivating all stakeholders.</li><li>Foster team-work and creative culture amongst all touchpoints.</li><li>Provide regular performance feedback; develops subordinates' skills and encourages growth.</li><li>Improve processes &amp; services, Develops and promotes team building and team spirit.</li><li>Regularly visit local point-of-sales and external stakeholders to discuss improvement needs and ensure feeling of inclusion in the brand endeavors.</li></ul><p><strong>HOW WILL YOU EXPERIENCE SUCCESS WITH US?</strong></p><br><br><p>At Cartier, we believe passion and expertise are the sparks that create extraordinary success.</p><br><br><p>To truly thrive in this role, you’ll bring:</p><br><br><ul><li>Minimum of 15 years of professional experience in the luxury Industry with a relevant experience at Director equivalent level, with a Master degree in Marketing or Clients field.</li><li>Core expertise in driving brand equity through multiple angles whilst creating compelling in-store experience for luxury consumers.</li><li>Strong background in developing and managing customer acquisition, engagement, and retention strategies.</li><li>Excellent analytical skills and understanding of retail productivity levers.</li><li>Strong strategic acumen paired with drive for results.</li><li>Intrapreneurial mindset with strong proactivity and creativity.</li><li>Excellent communication, interpersonal, &amp; organizational skills.</li><li>Ability to adapt to changing and complex environment.</li><li>Genuine values of inclusivity and trust, driven by a one-team mindset.</li><li>Fluent preferably in multiple languages with spoken and written English mandatory.</li></ul><p><strong>WHAT DO WE OFFER</strong></p><br><br><p>At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.</p><br><br><p>We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.</p><br><br><p>We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.</p><br><br><p>We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.</p><br><br><p><strong>Join us at Cartier, a place like no other, forever moving forward.</strong></p><br><br><p><strong>YOUR JOURNEY WITH US</strong></p><br><br><p>If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Managing Director, Regional Head of the Function, and HR Team as part of a video or in-person interview. You may be asked to work on a case study as part of the process.</p><br><br><p>If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!</p><br><br><p><strong>Take your next step with Cartier, we look forward to hearing from you!</strong></p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Position</span></strong><span>: <strong>AVP, Head of Service, Operations &amp; Transformation (Gulf / GCC)</strong></span></p><br><br><p><span><strong>Job Location: Dubai, United Arab Emirates (UAE hub supporting Qatar, Oman, Bahrain &amp; Kuwait)</strong></span></p><br><br><br><p><span><strong><u>The Role</u></strong>: The Head of Service &amp; Operations is responsible for end-to-end operational delivery across employee benefits and protection solutions, including implementation and onboarding, policy administration, billing, claims, collections and customer service. Products are expected to include, as applicable by market, Group Life, Medical, Dental, Personal Accident, Critical Illness and Group Savings/Benefits, including End-of-Service and gratuity-related solutions. Based in the UAE as the primary operations hub, the role will oversee and support Qatar, Oman, Bahrain and Kuwait, ensuring consistent service delivery, effective controls and scalable processes across markets. The incumbent will enhance the customer experience, drive efficiency, leverage technology, build strong partner relationships and ensure product compliance with applicable UAE and local market regulations, as well as internal governance requirements. Working with other department heads, the incumbent will ensure the working environment, processes, guidelines and values are aligned with One MetLife and the Global Operations strategy. This role is a critical business partner in achieving financial goals, improving operating performance and maintaining a controlled environment that mitigates operational risk across policy issuance, servicing and claims processes.</span></p><br><br><br><p><span><strong><u>Key Responsibilities:</u></strong></span></p><br><br><ul><li>Design and implement an operations strategy that supports commercial commitments, financial objectives, regulatory compliance and scalable service delivery across the organisation.</li></ul><br><ul><li>Execute on operational and customer service strategy to drive an improved end-to-end customer experience, drive operational efficiency and make it easier for customers to do business with us.</li><li>Manage issuance, claims, services, and collections processes with the objective of meeting agreed service levels, quality standards, and regulatory requirements.</li><li>Establish operations guidelines to ensure the effective functioning of the provider/medical network and the appropriate parameters for claims adjudication, pricing tables, and associated cost controls.</li></ul><ul><li><span>Define and manage recovery payments and collections strategy across business lines to protect earnings and improve cash-flow discipline.</span></li><li><span>Oversee the timely and accurate consolidation of operational financial information, particularly collections and claims data, to support reporting to authorities, home office requirements, regulatory compliance and effective decision making.</span></li></ul><br><ul><li>Supervise compliance with internal policies and applicable regulatory requirements across the UAE and the supported markets (Qatar, Oman, Bahrain and Kuwait) to mitigate regulatory and conduct risks, including (as applicable) anti-money laundering (AML), counter-terrorist financing (CTF), sanctions screening, FATCA/CRS, and other local requirements. Define and manage preventive and corrective action plans associated with internal and external audits to ensure adherence to regional and global operational policies and local regulatory expectations.</li></ul><ul><li><span>Lead continuous improvement and service process re-engineering to improve operational effectiveness, customer outcomes, control standards and business-line profitability.</span></li></ul><br><ul><li><span>Responsible for strategic technological improvements/implementation to streamline processes from the UAE hub and standardize service delivery across Qatar, Oman, Bahrain and Kuwait.</span></li></ul><ul><li><span>Lead the Digital Transformation and PMO agenda for the Gulf/GCC operations function, including prioritisation and governance of transformation initiatives, delivery tracking, benefits realisation, process automation, change management, and alignment with regional and global technology roadmaps.</span></li></ul><br><ul><li>Create an effective and efficient work environment across all locations that will engage and enable associates to improve the customer experience.</li></ul><ul><li>Attract, retain and motivate high-performing talent across the operations function.</li><li>Set goals, monitor performance and evaluate results to ensure departmental and organisational objectives are met and aligned with business priorities.</li><li>Develop differentiated operational capabilities and services by leveraging technology, people and shared best practices.</li><li>Embed a Lean mindset across operations to reduce risk, remove waste and strengthen continuous improvement.</li><li>Support the agency strategy by shaping the operating model, resourcing requirements and operational processes needed to serve this channel effectively.</li><li>Ability to travel across the GCC as required (estimated 10–20%).</li></ul><br><br><p><span><strong><u>Key Relationships:</u></strong></span></p><br><br><ul><li><strong>Reports to:</strong> Regional Head of Operations</li></ul><br><ul><li><strong>Direct reports/team</strong>: 7 direct reports: Claims Lead; Billing &amp; Reconciliation Lead; Underwriting/Policy Administration Lead; Customer Service Manager; Group Savings/Benefits (End-of-Service) Operations Manager; Dental/Provider Network Lead; Digital Transformation and PMO Lead.</li><li><strong>Key Stakeholders</strong>: UAE business heads and Functional VP’s/Directors; country leads/points of contact in Qatar, Oman, Bahrain and Kuwait; local regulators and external advisors; clients, brokers and key partners</li></ul><br><br><p><span><strong><u>Candidate Qualifications:</u></strong></span></p><br><br><p><span><strong><u>Essential Business Experience and Technical Skills:</u></strong></span></p><br><br><ul><li>10+ years’ experience managing large teams within the insurance industry, with strong strategic judgement and commercial acumen.</li><li>Demonstrated leadership experience across a large, multi-site insurance service or operations organisation.</li><li>Deep understanding of key business and operational metrics, including integrated analytics and strong business and technology acumen to support data-driven transformation decisions.</li><li>Significant change agent and innovator, with the ability to drive meaningful operational transformation while balancing effectiveness, efficiency, customer experience and control.</li><li>Insurance product experience across Group and Retail lines.</li><li>Strong understanding of the regulatory and legislative environment and its impact on insurance products and operations.</li></ul><br><ul><li>Strong influence, negotiation and conflict resolution skills</li></ul><ul><li>Proven ability to work effectively in a matrixed environment.</li><li>Excellent analytical, decision-making and problem-solving skills.</li><li>Proven ability to manage multiple priorities and strong project management skills, including PMO governance, milestone tracking, dependency management and escalation of delivery risks.</li><li>Strong understanding of market needs that influence excellent customer service, with the ability to adapt MetLife’s operational delivery to create customer value.</li><li>Ability to identify and create opportunities where processes and technology can converge to improve productivity, service quality, automation and scalability.</li><li>Digital transformation leadership, including automation, workflow redesign and adoption of scalable technology solutions.</li><li>Strong PMO discipline with the ability to govern complex initiatives, manage dependencies and translate strategy into measurable delivery outcomes.</li><li>Data-led operational management, using analytics and performance metrics to identify opportunities, monitor benefits and improve decision making.</li><li>Change management and stakeholder engagement skills to embed new ways of working across multi-market operations.</li><li>Strong compliance, risk management and audit orientation.</li><li>Ability to partner effectively with senior executives across distribution, operations, product, finance, Human Resources and other enabling functions.</li><li>Ability to attract, coach, mentor and develop talent.</li></ul><br><ul><li>Fluent in English required. Arabic preferred; additional languages relevant to the Gulf market are an advantage.</li></ul><br><br><p><span><strong><u>Leadership Competencies:</u></strong>&nbsp;</span></p><br><br><ul><li><strong>Thinks Strategically</strong> – Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.</li><li><strong>Motivates People</strong> – Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.&nbsp;</li><li><strong>Seizes Opportunity</strong> – Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.</li><li><strong>Models our Values</strong> – Creates a culture that promotes the company’s values and standards through role modeling, accountability and ownership of decisions.</li><li><strong>Focuses on Customers</strong> – Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results</strong> – Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br><p><span><strong><u>MetLife:&nbsp;</u></strong></span></p><br><br><p><span>MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.&nbsp;</span></p><br><br><br><p><span>We are one of the largest institutional investors in the U.S. with more than $588.7 billion in total assets under management as of December 31, 2018. We are ranked #43 on the Fortune 500 list for 2018. In 2018, we were named to the Dow Jones Sustainability Index (DJSI) for the third year in a row. DJSI is a global index to track the leading sustainability-driven companies.</span></p><br><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span>An Exhilarating Opportunity</span></u></b><br></p><br><p><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span>The Candidate</span></u></b><br></p><br><p><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Front Desk Agent will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!&nbsp;</span><br></p><br><p><b><u><span>Compensation<br> </span></u></b></p><br><ul><li><span><span>A fixed monthly salary of <b>AED 1,800</b> offered as part of this exciting career opportunity. </span><br></span></li></ul><b><u><span>What We’re Looking For</span></u></b><br><br><ul><li><span><span>A proven track record of 1-2 years in a similar role, delivering sensational Experiences synonymous with FIVE's award-winning Service Quality.</span><br></span></li><li><span><span>A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.</span><br></span></li></ul><ul><li><span>An elevated and energetic Conversationalist, engaging Guests with lively discussions.</span><br></li><li><span><span>A steadfast desire to </span><span>Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.</span><br></span></li><li><span><span>Impeccable communication skills, both verbal and written, with fluency in English (</span><span>Proficiency in multiple languages is preferred</span><span>).</span><br></span></li><li><span><span>Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.</span><br></span></li><li><span><span>A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated</span></span><br></li><li><span>Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights</span><br></li><li><span><span>‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.</span><br></span></li><li><span><span>A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success.</span><br></span></li><li><span><span>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</span><br></span></li><li><span><span>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</span><br></span></li></ul><p><b><u><span>Key Responsibilities</span></u></b><br></p><br><ul><li><span>Arrives to work promptly, </span><span>always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ appearance.</span><br></li><li><span><span>Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction.</span><br></span></li><li><span><span>Strives for Top-Notch Service, embracing the Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle Destination</span><br></span></li><li><span><span>Ensures there are no complaints about the Front Office Department, consistently achieving the Highest Degree of Guest Satisfaction.</span><br></span></li><li><span><span>Demonstrates Expert Knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events, maintaining an Impeccable Level of Awareness.</span><br></span></li><li><span><span>Stays informed about FIVE’s Leadership Team and their Roles and Availability.</span><br></span></li><li><span><span>Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance.</span><br></span></li><li><span><span>Attends required training sessions to stay at the Cutting Edge of their profession.</span><br></span></li><li><span><span>Maintains a Clean and Glamorous work area by filing all paperwork on the spot, reflecting a Next-Level Commitment the role.</span><br></span></li><li><span><span>Cultivates a First-in-Class understanding of Dubai's national history, shopping areas, and places of interest.</span><br></span></li><li><span><span>Creates a Sensational Experience by addressing Guests by their names whenever appropriate.</span><br></span></li><li><span><span>Upholds professional confidentiality, safeguarding FIVE's Trade Secrets with integrity.</span><br></span></li><li><span><span>Resolves and logs Guest complaints promptly or escalates them to the appropriate managerial level.</span><br></span></li><li><span><span>Checks Guests into the hotel with ‘FIVE-Styled’ Precision, ensuring the Luxury Service that FIVE is renowned for.</span><br></span></li><li><span><span>Complies with Legal Requirements by accurately copying and filing Guest Passports upon arrival and adheres to various Country and Company Procedures.</span><br></span></li><li><span><span>Stays attuned to FIVE’s occupancy and average Room Rate, Month-To-Date, and Performance against budget requirements.</span><br></span></li><li><span><span>Maintains a ‘FIVE-Star’ Awareness of Concierge Desk, Business Center, Guest Relations, and Loyalty Club policies and procedures to offer an Award-Winning Experience.</span><br></span></li><li><span><span>Maintains Open Communication and shares information about previous and future shifts through the Front Office Logbook, enhancing the 'Vibe at FIVE.’</span><br></span></li><li><span><span>Actively participates in increasing FIVE’s revenue by engaging in Upselling, Walk-Ins, and offering Additional Services that Enhance the FIVE Experience.</span><br></span></li><li><span><span>Enforces FIVE’s credit policy, upholding the Gold Standard we're known for.</span><br></span></li><li><span><span>Updates OPERA immediately with any changes, demonstrating a Commitment to staying Ahead of the Curve.</span><br></span></li><li><span><span>Collaborates with Reservations to ensure Reception is fully updated on the day’s arrivals, embracing the ‘FIVER’ spirit.</span><br></span></li><li><span><span>Executes all tasks Efficiently and Thoroughly, in line with our Award-Winning Expectations</span><br></span></li><li><span><span>Manages any tasks assigned by the Front Office Supervisor, Duty Manager, or Front Office Manager, embodying the dedication of a true FIVE Tribe Member.<br> &nbsp;</span></span></li></ul><p><b><u><span>The Team</span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. </span><span>If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime </span><span>– then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span>An Equal Opportunity Employer</span></u></b><br></p><br><p><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span><br></p><br><p><b><u><span>About FIVE Hotels and Resorts</span></u></b><br></p><br><p><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span><br></p><br><p><span>Find out more here: fivehotelsandresorts.com</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span>An Exhilarating Opportunity</span></u></b><br></p><br><p><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span>The Candidate</span></u></b><br></p><br><p><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our </span><span>Food and Beverage Team as a VIP Waiter/Waitress </span><span>will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</span><br></p><br><p><b><u><span>Compensation<br> </span></u></b></p><br><ul><li><span><span>A fixed monthly salary of <b>AED 2,000</b> offered as part of this exciting career opportunity.</span><br></span></li></ul><p><b><u><span>What We’re Looking For</span></u></b><br></p><br><ul><li><span><span>Previous experience of 1-2 years in a Luxury Hotel environment as a VIP Waiter / Waitress is a plus.</span><br></span></li><li><span><span>Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.</span><br></span></li><li><span><span>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</span><br></span></li><li><span><span>A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.</span><br></span></li><li><span><span>An elevated and energetic Conversationalist, engaging Guests with lively discussions.</span><br></span></li><li><span><span>A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.</span><br></span></li><li><span><span>Excellent communication and interpersonal skills, </span><span>leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.</span><br></span></li><li><span><span>Finds creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.</span><br></span></li><li><span><span>Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.</span><br></span></li><li><span><span>‘FIVE-Styled’ Visionary thinking by </span><span>finding creative solutions, while taking Ownership for all duties and tasks assigned.</span><br></span></li><li><span><span>Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).</span><br></span></li><li><span><span>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</span><br></span></li></ul><p><b><u><span>Key Responsibilities</span></u></b><br></p><br><ul><li><span><span>Greets VIP Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.</span><br></span></li><li><span><span>Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.</span><br></span></li><li><span><span>Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.</span><br></span></li><li><span><span>Presents menus and makes knowledgeable Recommendations based on the Guests’ Preferences and the availability of ingredients.</span><br></span></li><li><span><span>Demonstrates an Unwavering Commitment to upholding FIVE's First-in-Class Standards, providing personalised Service to Guests at all times.</span><br></span></li><li><span><span>Ensures a Seamless Dining Experience for VIP Guests, Anticipating their Needs, and Fulfilling Special Requests.</span><br></span></li><li><span><span>Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.</span><br></span></li><li><span><span>Assumes Ownership of Guest Concerns and Requests, displaying top-notch Responsiveness to Exceeding Expectations, whilst escalating relevant concerns to the Head of Department.</span><br></span></li><li><span><span>Efficiently Processes Billing and Payments while adhering to FIVE’s industry-leading Control Procedures.</span><br></span></li><li><span><span>Contributes to a Luxurious Dining Experience by working Collaboratively with the Food and Beverage Team to maximise Guest Satisfaction, ensuring next-level Service.</span><br></span></li><li><span><span>Assists in the lavish Table Setup and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere.</span><br></span></li><li><span><span>Exemplifies the Highest Standards of Hygiene and Safety, including adhering to proper handling of utensils, equipment, and best-in-class Cleaning Procedures.</span><br></span></li><li><span><span>Utilises remarkable Sales Techniques to upsell and promote bespoke Services, lavish Concepts, and exclusive Special Promotions to Elevate the Guest Experience and foster Revenue Growth.</span><br></span></li><li><span><span>Plays a Pivotal Role in the preparation, setup, and breakdown of breath-taking Events, Parties, and exclusive Extravaganzas.</span><br></span></li><li><span><span>Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries.</span><br></span></li><li><span><span>Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills.</span><br></span></li><li><span><span>Becomes an invaluable member of the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.</span><br></span></li><li><span><span>Contributes to the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s award-winning initiatives.</span><br></span></li></ul><p><b><u><span>The Team</span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. </span><span>If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime </span><span>– then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, withFIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span>An Equal Opportunity Employer</span></u></b><br></p><br><p><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span><br></p><br><p><b><u><span>About FIVE Hotels and Resorts</span></u></b><br></p><br><p><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span><br></p><br><p><span>Find out more here: fivehotelsandresorts.com</span><br></p><br><br> </div>