Store Keeper Jobs in UAE
1131 Jobs Found
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>The purpose of the Director - Merchandise Planning role is to define and own the end-to-end planning strategy, ensuring alignment with business objectives while driving profitable growth through effective management of OTB, inventory, and key planning KPIs. The role leads Subvertical performance by overseeing planning operations, steering cross-functional decision-making, developing high-performing teams, and leveraging technology and innovation to continuously enhance planning capabilities, agility, and business outcomes.</p>
<h4>Strategic oversight and monitoring</h4>
<ul>
<li>Responsible for the planning strategy of the sub-vertical in alignment with profitability targets and broader KPIs.</li>
<li>Monitor overall planning KPIs, including stock levels, ISA (Inventory Service Availability), Full Price Sell-Through, DOI (Days of Inventory), OTIF (On-Time In-Full), fill rates, and costs. Drive actions to ensure target KPIs are met.</li>
<li>Ownership of OTB guidance and governance ensuring agility in inventory management across the year and mitigation of EOY risk.</li>
</ul>
<h4>Operational oversight and excellence</h4>
<ul>
<li>Act as the primary point of contact for the VP Planning, managing escalations and arbitration as needed.</li>
<li>Collaborate with the cross-functional VPs to address major decisions related to omni-stock management and reallocation across channels.</li>
<li>Review and challenge critical operational components, including OTB, budgets, supply plans, markdown, and liquidation strategies.</li>
<li>Lead and drive S&OP processes to ensure the synchronization of demand and supply plans addressing risks and opportunities.</li>
<li>Manage B2B and B2C components of the business objectively ensuring the correct balance of inventory, prioritization and strategic alignment.</li>
</ul>
<h4>Route-to-market & logistics optimization</h4>
<ul>
<li>Partner with Logistics and Commercial teams to define and implement optimal route-to-market strategies for new and existing brands, ensuring alignment with business objectives and operational capabilities.</li>
<li>Drive logistics cost optimization initiatives by improving end-to-end operational efficiency (ordering, receiving, picking), in close collaboration with Logistics teams and external suppliers.</li>
</ul>
<h4>Organizational development and mentorship</h4>
<ul>
<li>Drive organizational effectiveness through the deployment of technological capabilities such as Blue Yonder and SAP, while ensuring strong team adoption and effective utilization of these tools.</li>
<li>Foster best practices in Planning across the division, ensuring alignment with organizational standards and goals including RACI ownership.</li>
<li>Support, mentor, and grow the capabilities of Merchandise Planners, especially in the adoption and optimization of advanced planning tools like Blue Yonder.</li>
</ul>
<h4>Innovation and continuous improvement</h4>
<ul>
<li>Identify opportunities for continuous improvement in planning methodologies, leveraging technology to enhance accuracy, scalability, and efficiency.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<h4>Professional experience</h4>
<ul>
<li>12 to 15+ years of experience in merchandise planning, inventory management, preferably within a global brand in FMCG, luxury, multi-brand, B2B or retail environment.</li>
<li>Proven experience in managing large teams across diverse planning functions.</li>
<li>Extensive experience in implementing and optimizing advanced planning tools, such as Blue Yonder and/or SAP.</li>
<li>Demonstrated success in developing and executing planning strategies that align with organizational goals and deliver measurable results.</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Supply Chain Management, Business Administration, or a related field; a Master’s degree is preferred.</p>
<h4>Additional skills</h4>
<ul>
<li>Advanced leadership and strategic thinking skills to guide large-scale planning initiatives.</li>
<li>Strong analytical and problem-solving capabilities to monitor KPIs and drive performance improvements.</li>
<li>Exceptional communication and stakeholder management skills to collaborate effectively with senior leadership and cross-functional teams.</li>
<li>Excellent strategic thinking and communication skills, with proficiency in both oral and written presentations.</li>
<li>Advanced knowledge of planning processes, inventory management principles, and omni-channel planning strategies.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Leadership experience in luxury fashion retail, ready to step into a Store Manager role and based in the UAE.</li>
<li>People-focused approach, with the ability to motivate, coach, and develop a high-performing team.</li>
<li>Strong commercial mindset, confident in reading KPIs, understanding business performance, and taking actions that drive results.</li>
<li>Genuine passion for fashion and client experience, comfortable leading styling conversations and being present on the shop floor.</li>
<li>Operational and VM strength, ensuring store standards, product presentation, and daily operations run smoothly.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Wood is currently recruiting for an experienced PMC Senior Document Controller for ADNOC project based in Abu Dhabi within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates. Due to the nature of the projects and client expectation, the position will be fully based in Abu Dhabi. #LI- OilandGasJobs #LI-EnergyJobs #LI- UAEJObs #LI- WorkinUAE #LI- EngineeringCareers</span></p><br><p><strong>The Role</strong></p><br><p>This is an exciting opportunity for an experienced PMC Senior Document Controller for ADNOC in Abu Dhabi.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. <br> Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong> We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections: </strong>Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><p><strong>Job Objective</strong></p><br><p>The Senior Site Document Controller is responsible for managing, controlling, and coordinating all project documentation in accordance with PMC procedures, client standards, and project requirements. This role ensures accurate document flow between contractors, vendors, and the client while maintaining full traceability and compliance</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Document Control Management</strong></p><br><ul> <li>Establish and maintain the document control system in line with PMC and client standards</li> <li>Manage the receipt, logging, distribution, tracking, and filing of all project documents</li> <li>Ensure all documentation is correctly numbered, classified, and archived</li> <li>Maintain up-to-date document registers and trackers (e.g., MDR, transmittals, drawing registers)</li></ul><p><strong>Interface & Coordination</strong></p><br><ul> <li>Act as the focal point between PMC, EPC contractors, vendors, and client for all document-related matters</li> <li>Ensure timely distribution of drawings, specifications, procedures, and vendor documents</li> <li>Coordinate with engineering, construction, QA/QC, and commissioning teams to ensure document availability</li></ul><p><strong>Quality & Compliance</strong></p><br><ul> <li>Ensure all documents comply with project document control procedures and naming conventions</li> <li>Perform quality checks on incoming and outgoing documents</li> <li>Maintain version control and ensure only latest revisions are in circulation</li> <li>Support audits by ensuring document traceability and compliance with ISO standard</li></ul><p><strong>Site Support</strong></p><br><ul> <li>Maintain and control site copies of approved drawings and documents</li> <li>Ensure superseded documents are removed from circulation</li> <li>Support construction and commissioning teams with timely document retrieval</li> <li>Manage redline markups and ensure proper incorporation into as-built documentation</li></ul><p><strong>Systems & Reporting</strong></p><br><ul> <li>Utilize document management systems such as Aconex, EDMS, SharePoint, or similar</li> <li>Generate periodic reports (document status, overdue documents, workflow tracking)</li> <li>Monitor document turnaround times and highlight delays</li></ul><p><strong>Close-Out & Handover</strong></p><br><ul> <li>Ensure proper compilation and submission of final documentation dossiers</li> <li>Coordinate with contractors for final as-built documentation</li> <li>Support project handover by ensuring document completeness and accuracy.</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable?</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Education and experience</strong></p><br><ul> <li>Diploma or Bachelor’s degree in Business Administration, Engineering, or related field</li> <li>15+ years of document control experience in oil & gas / EPC / PMC projects</li> <li>Strong site-based experience (onshore/offshore projects preferred)</li> <li>Experience working with PMC organizations on large-scale projects</li></ul><p><strong>Skills & Competencies</strong></p><br><ul> <li>Strong knowledge of document control procedures and standards</li> <li>Proficiency in EDMS systems (Aconex highly preferred)</li> <li>Excellent organizational and multitasking skills</li> <li>Strong attention to detail and accuracy</li> <li>Good communication and stakeholder coordination skills.</li> <li>Ability to work under pressure in a fast-paced site environment</li></ul><p><strong>Preferred Experience</strong></p><br><ul> <li>Prior experience on projects with major operators like ADNOC</li> <li>Familiarity with project lifecycle from engineering through commissioning and handover</li> <li>Experience handling high-volume documentation in multi-contractor environments</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Wood is currently recruiting for an experienced Lead Process Engineer to be based at office in Abu Dhabi within our within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates. <br> Due to the nature of the projects and client expectation, the position will be based at our office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain. <br> <br> <br> <p><strong>The Role </strong></p><br> <br> <p>This is an exciting opportunity for an experienced PMC Lead Process Engineer with a proven track record in the delivering for a high-profile client. </p><br> <br> <p><strong>Our Clients and Projects</strong></p><br> <p><strong>Designing the future. Transforming the world. </strong></p><br> <p>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. </p><br> <p>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. </p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <p>Job Objective</p><br> <p>To lead and manage all process engineering activities on behalf of the Project Management Consultant (PMC) for ADNOC projects, ensuring the safe, efficient, and compliant delivery of process design and engineering in alignment with ADNOC standards, project specifications, and international best practices. The role is responsible for providing technical leadership, overseeing EPC contractor deliverables, ensuring design integrity, optimizing process performance, and supporting the successful execution of the project within scope, schedule, and budget.</p><br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <ul> <li>Ensure integration of overall Process Engineering. Overall coordination within IPMT Process Engineering Team </li> <li>Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Process Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices </li> <li>Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation </li> <li>Participate in teams for equipment sizing / equipment selection considering optimization and standardization</li> <li>Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects</li> <li>Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects</li> <li>Participate in layout reviews, Model review, design reviews, and technical workshops</li> <li>Provide technical assistance and coordination with other discipline engineers</li> <li>Coordinate technical reviews and bid evaluation, and performance evaluation</li> <li>Provide technical assistance during installation, pre-commissioning & commissioning</li> <li>Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization</li> <li>Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department</li> <li>Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required</li> </ul> <br> <br> <br> <br><br><br>Qualifications:<br> <p><strong>What makes you remarkable? </strong></p><br><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><br><ul> <li>Bachelor of Science degree in Chemical Engineering </li> <li>Minimum of 15 years of relevant experience in oil and gas industry </li> <li>Excellent written and verbal communication skills </li> <li>Excellent technical team and interpersonal skills </li> <li>Experience and detailed knowledge of relevant international codes and standards </li> <li>Knowledge of engineering computer programs and general business software </li> <li>Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Career Area:</b></p><br><br>Product Support<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b>About Customer Solutions Growth Regions Division</b></p><br><br><p>This team, alongside dealers, engages closely with customers to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions and Business Enablers. This role is part of the Customer Solutions team focused on designing and delivering solutions in the areas of product, services and technology. The role will:</p><br><br><ul><li>Support Field Teams, Dealers & Customer with deep Product and Services expertise.</li><li>Focus Product, Services & Technology development on solving customer problems at the segment and site level.</li><li>Drive proactive Technology Adoption and Product & Services health management leveraging data insights from connected field population.</li></ul><br><p><b>Role Definition:</b></p><br><br><p>As a Senior Parts and Service Marketing Consultant, you will serve as the expert responsible for the development and execution of specialized initiatives to drive profitable parts and service revenue and POPS growth. The role of this assignment is that of an individual contributor who has established a reputation as an expert in a specific parts and service marketing field. Assignments/projects are complex and strategic in nature. </p><br><br><br><p>Leadership skills and the ability to sell ideas are fully developed. As an individual performer or as the project leader of a generally small group/task force of technical or marketing people a reputation as an expert begins to develop. Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. Proven leadership in innovation of new or improved ideas/processes is key to this role, along with the execution to the market.</p><br><br><br><p>Work across various functional business units to achieve parts objectives and work with global partners along with districts, dealers and customers to implement parts marketing activities and drive parts growth.</p><br><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Lead teams and training for specific projects and/or purpose</li><li>Mentor team members within broader Parts & Service organization</li><li>Drive POPS growth through development of products and programs</li><li>Delivering new products and programs globally or regionally</li><li>Gathering and providing VOC and VOD to the engineering, manufacturing, purchasing, pricing and logistics teams</li><li>Developing, Coordinating and Presenting Training materials to various audiences</li><li>Works along with senior management in planning major programs and objectives for the Division</li><li>Forecasting/Business Planning</li><li>Drive Promotional Strategy / coordination</li><li>Competitive Analysis</li><li>Segmenting, targeting and positioning market opportunities to gain market share</li><li>Managing Parts Variance</li><li>Brand Advocate for Caterpillar branded parts</li><li>Partner with industry groups to align strategies</li></ul><br><p><b>What You Have: </b></p><br><br><p><b>Customer Focus:</b> Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. </p><br><br><p><b>Service Excellence:</b> Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.</p><br><br><p><b>Consulting:</b> Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.</p><br><br><p><b>Effective Communications:</b> Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. </p><br><br><p><b>Influencing:</b> Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.</p><br><br><p><b>Problem Solving:</b> Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.</p><br><br><p><b>Relationship Management:</b> Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.</p><br><br><p><b>Strategic Thinking:</b> Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. </p><br><br><br><p><b>Required Qualifications</b></p><br><br><ul><li>College degree or equivalent marketing/product experience.</li><li>9-12 years of specific industry, product and/or field experience. Or equivalent experience</li><li>Candidate must demonstrate Caterpillar’s values of Integrity, Commitment, Excellence and Teamwork</li><li>Ability to deal with sensitive issues, mentor and coach, and/or persuade others on new methods of equipment application, new technology and distribution methods.</li><li>Self-starter and team player</li><li>Strong communication, presentation and training skills</li><li>Proficiency in data analysis</li><li>Accomplished in the use of business tools for communicating ideas</li><li>Strong project management skills</li></ul><p><b>Preferred Qualifications</b></p><br><br><ul><li>Experience in Machine inspections and product support background</li><li>Broad business background, specific long-term product or industry knowledge and excellent communication skills.</li><li>Ability to build strong relationships with various stakeholders at all levels</li><li>Previous 6 Sigma Black Belt or project management experience</li></ul><p><b>Additional Information:</b></p><br><br><ul><li>Must be able to travel 50% Internationally</li></ul><br><p><b>About Caterpillar </b></p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.</p><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>July 10, 2026 - July 16, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>
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<p>We are currently recruiting for PMC Lead Engineer Digitalization role to support our ADNOC Offshore project in Abu Dhabi, United Arab Emirates. </p><br><p>Due to the nature of the projects and client expectation, the position will be based at our client office in Abu Dhabi, United Arab Emirates. </p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package: </strong>With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance</strong>: Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity:</strong> In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan: </strong>Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award</strong>: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Objective</strong></p><br><p>The PMC Offshore Lead Engineer – Digitalization is responsible for leading the digital engineering strategy, implementation, and integration for offshore oil & gas projects during FEED, EPC, commissioning, and handover phases. The role ensures the effective use of digital technologies, engineering information management systems, digital twins, BIM/3D models, data analytics, and smart asset solutions to improve project execution, operational efficiency, and lifecycle asset management.</p><br><ul> <li>Develop and implement the project's digitalization strategy.</li> <li>Lead digital engineering activities across multidisciplinary engineering teams.</li> <li>Ensure alignment with client digital transformation objectives.</li> <li>Establish digital workflows, standards, and governance.</li> <li>Manage engineering data and document management systems.</li> <li>Ensure data quality, consistency, and compliance with project standards.</li> <li>Coordinate engineering data exchange between EPC contractors and the client.</li> <li>Oversee metadata management and information lifecycle.</li> <li>Lead the development and implementation of Digital Twin solutions.</li> <li>Ensure integration of engineering models with operational systems.</li> <li>Coordinate digital asset handover requirements.</li> <li>Validate Asset Information Model (AIM) deliverables.</li> <li>Supervise 3D model coordination.</li> <li>Ensure clash detection and model quality.</li> <li>Support BIM execution planning where applicable.</li> <li>Review model maturity throughout project phases.</li></ul><p>Systems Integration</p><br><ul> <li>Coordinate integration between: <ul> <li>Engineering databases</li> <li>AVEVA solutions</li> <li>Hexagon SmartPlant applications</li> <li>Bentley platforms</li> <li>SAP</li> <li>ERP systems</li> <li>CMMS</li> <li>GIS</li> <li>SCADA</li> <li>DCS</li> <li>Historian systems</li> </ul></li></ul><p>Data Analytics & Reporting</p><br><ul> <li>Develop engineering dashboards and KPIs.</li> <li>Monitor digital performance metrics.</li> <li>Utilize Power BI, Tableau, or equivalent visualization tools.</li> <li>Support predictive analytics initiatives.</li></ul><p>Offshore Project Support</p><br><ul> <li>Support offshore construction and commissioning teams.</li> <li>Ensure digital systems are available during offshore execution.</li> <li>Facilitate remote engineering collaboration.</li> <li>Support digital permit and inspection systems where applicable.</li></ul><p>Vendor & Contractor Management</p><br><ul> <li>Review contractor digital deliverables.</li> <li>Audit digital execution plans.</li> <li>Participate in technical bid evaluations.</li> <li>Ensure compliance with client digital specifications.</li></ul><p>Quality & Compliance</p><br><ul> <li>Ensure compliance with: <ul> <li>ISO 19650</li> <li>ISO 55000</li> <li>ISO 15926</li> <li>Client digital standards</li> <li>Company procedures</li> </ul></li> <li>Conduct digital maturity assessments.</li></ul><p>Handover</p><br><ul> <li>Lead digital asset handover.</li> <li>Verify final engineering databases.</li> <li>Ensure completeness of As-Built digital information.</li> <li>Support operations readiness.</li></ul><br>Qualifications:<br> <p><strong>What makes you remarkable</strong></p><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br> <p><strong>Expected:</strong></p><br> <ul> <li>Minimum 15+ years in Oil & Gas engineering atleast 8+ years in offshore projects.</li> <li>Minimum years leading digital engineering teams.</li> <li>PMC experience preferred.</li> <li>Experience in FEED and EPC projects.</li> <li>ADNOC or similar operator experience is advantageous.</li> </ul><br> </div>
Assistant Manager – Sales Performance & Data Analyst, Marketing, Global Logistics
Information Technology
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<p><strong><u>Job Purpose</u></strong></p><br><p><span>A global commercial reporting and analytics role responsible for delivering dashboards, KPI reporting, performance analysis, and business insights using existing CRM and operational data sources, with no ownership of source-system data, commercial decisions, or data governance processes.</span></p><br><p><span><strong><u>Key Accountabilities</u></strong></span></p><br><p><i><span>Commercial Performance Reporting & Analytics</span></i></p><br><ul><li><p><span>Support forecasting activities through analysis of historical performance, pipeline trends, and commercial data.</span></p><br></li><li><p><span>Analyse sales and commercial performance data to identify trends, risks, opportunities, and areas for improvement.</span></p><br></li><li><p><span>Develop and maintain Power BI dashboards and reports to monitor commercial performance across verticals, regions, capabilities, and accounts.</span></p><br></li><li><p><span>Monitor and report on key KPIs, including:</span></p><br><ul><li><p><span>Lead conversion rates</span></p><br></li><li><p><span>Pipeline performance</span></p><br></li><li><p><span>Revenue development</span></p><br></li><li><p><span>Win/loss ratios</span></p><br></li><li><p><span>Forecast accuracy</span></p><br></li><li><p><span>Account growth performance</span></p><br></li></ul></li><li><p><span>Develop regular commercial analytics reports and executive summaries for leadership teams.</span></p><br></li><li><p><span>Support the preparation of commercial performance reports and presentations for leadership reviews, business updates, and commercial performance discussions</span></p><br></li><li><p><span>Translate complex data into clear and actionable business insights and visual storytelling.</span></p><br></li><li><p><span>Present findings in a structured and engaging way to both technical and non-technical stakeholders.</span></p><br></li><li><p><span>Reports designs should provide guidance to monitor marketing performance metrics across campaigns, channels, customer segments, and digital engagement activities.</span></p><br></li><li><p><span>Develop and maintain dashboards and reports tracking marketing performance, campaign effectiveness, lead generation, lead conversion, and customer engagement metrics.</span></p><br></li><li><p><span>Provide analysis and insights on marketing activities and their contribution to pipeline development and commercial outcomes.</span></p><br></li><li><p><span>Provide insights into customer journeys and conversion paths across CRM and digital marketing platforms.</span></p><br></li><li><p><span>Support attribution analysis to evaluate the effectiveness of marketing activities on pipeline creation and revenue generation.</span></p><br></li><li><p><span>Provide performance data and analyses of marketing campaign effectiveness.</span></p><br></li><li><p><span>Support alignment between sales and marketing reporting to ensure end-to-end visibility from lead generation to revenue conversion.</span></p><br></li></ul><p><i><span>Sales & Account Performance Support</span></i></p><br><ul><li><p><span>Support performance monitoring for global accounts against their commercial targets and commercial objectives.</span></p><br></li><li><p><span>Assess performance metrics related to customer engagements, tenders, and account development activities.</span></p><br></li><li><p><span>Create visibility on contract renewal pipelines and strategic account opportunities.</span></p><br></li><li><p><span>Provide analytical insights and observations to support commercial decision-making and performance improvement initiatives.</span></p><br></li></ul><p><i><span>Reporting Automation & Systems Enhancement</span></i></p><br><ul><li><p><span>Develop and improve automated reporting capabilities using Power BI, Excel, and related analytical tools.</span></p><br></li><li><p><span>Utilise the data lake for reports & dashboards and cooperate with IT/Infra to understand data structure and data source systems such as Dynamics CRM, Excel, ERP/TMS/WMS systems, and other business platforms.</span></p><br></li><li><p><span>Perform regular validation checks on reports and dashboards and highlight issues requiring correction by relevant system or data owners</span><span>.</span></p><br></li><li><p><span>Monitor continuous improvement initiatives to enhance reporting efficiency and stakeholder adoption.</span></p><br></li><li><p><span>Support onboarding and training of stakeholders on reporting tools, dashboards.</span></p><br></li><li><p><span>Leverage available Power BI, automation, and AI-enabled reporting features to improve reporting efficiency and insight generation</span><span>.</span></p><br></li></ul><p><i><span>Stakeholder Management & Collaboration</span></i></p><br><ul><li><p><span>Working closely with commercial, marketing, finance, operations, and product stakeholders globally.</span></p><br></li><li><p><span>Support cross-functional collaboration to ensure alignment on reporting, KPIs, forecasting, and performance visibility.</span></p><br></li><li><p><span>Gather reporting requirements from stakeholders and translate them into meaningful analytical outputs.</span></p><br></li><li><p><span>Support commercial leadership with timely and accurate business intelligence.</span></p><br></li></ul><p><i><span>Budgeting & Forecasting</span></i></p><br><ul><li><p><span>Support preparation of annual budgets and forecasts across verticals, accounts, capabilities, and regions based on historical performance and pipeline trends.</span></p><br></li><li><p><span>Monitor monthly forecast performance against budget and provide insights on variances and risks, both for Marketing and Vertical Markets/Global Accounts</span></p><br></li><li><p><span>Contribute to the continuous improvement of forecasting reports and analytical approaches.</span></p><br></li></ul><p><span><strong><u>Qualifications, Experience and Skills</u></strong></span></p><br><p><span><strong>Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in Data Analytics, Business Administration, Logistics, Marketing, Computer Science, or a related field.</span></p><br></li><li><span>Minimum 3–5 years of relevant experience in data analytics, commercial reporting, sales operations, or business performance analysis.</span></li><li><span>Experience with marketing performance reporting, digital analytics, or marketing automation platforms is advantageous.</span></li><li><span>Exposure to website analytics and customer engagement reporting is preferred.</span></li><li><span>Experience within logistics, freight forwarding, supply chain, or commercial environments is preferred.</span></li><li><span>Hands-on experience with CRM platforms, preferably Microsoft Dynamics CRM.</span></li><li><span>Experience in Power BI dashboard development and commercial reporting.</span></li><li><span>Exposure to sales pipelines, vertical organizations, and key account management environments.</span></li><li><span>Experience working with cross-functional and matrix organisations.</span></li></ul><p><span><strong>Experience </strong></span></p><br><p><i><span>Essential</span></i></p><br><ul><li><span>Power BI </span></li><li><span>CRM reporting </span></li><li><span>Commercial analytics </span></li><li><span>Advanced Excel </span></li><li><span>Data visualisation </span></li><li><span>Business reporting </span></li></ul><p><i><span>Desirable</span></i></p><br><ul><li><span>Marketing analytics </span></li><li><span>Logistics industry experience </span></li><li><span>Forecasting exposure </span></li><li><span>AI-enabled reporting tools</span></li></ul><p><span><strong>Skills & Competencies </strong></span></p><br><ul><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li><li><p><span>Excellent attention to detail and commitment to data accuracy.</span></p><br></li><li><p><span>Ability to convert complex data into meaningful business insights and visual storytelling.</span></p><br></li><li><p><span>Strong communication and stakeholder management skills.</span></p><br></li><li><p><span>Ability to work effectively across cross-functional and multicultural teams.</span></p><br></li><li><p><span>Strong organisational and time management skills with the ability to manage multiple priorities.</span></p><br></li><li><p><span>Agile mindset with a continuous improvement orientation.</span></p><br></li><li><p><span>Understanding of commercial and marketing performance metrics and experience interpreting business performance data.</span></p><br></li><li><p><span>Commercial awareness and understanding of logistics and supply chain processes.</span></p><br></li><li><p><span>Ability to communicate effectively with both technical and non-technical audiences.</span></p><br></li><li><p><span>Fluent written and spoken English; additional languages are an advantage.</span></p><br></li></ul><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>
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<span>Data Migration Lead – Oracle Fusion ERP<br><b>Location:</b> Abu Dhabi, United Arab Emirates<br><br> <b>Industry:</b> Public Sector / Government<br><br> <b>Employment Type:</b> Full-Time (Permanent / Contract)<br><br> <b>Project:</b> Large-Scale Oracle Fusion ERP Transformation Programme<br><br> <b>Reporting To:</b> Solution Architect / Programme Manager<br><br> <b>Experience Required:</b> 10–15 Years<br><br>Role Summary<br></span><p>We are seeking an experienced <b>Data Migration Lead</b> to lead the end-to-end data migration workstream for a large-scale Oracle Fusion ERP implementation within a leading public sector organisation in Abu Dhabi.<br></p><br><p>This leadership role is responsible for defining and executing the overall data migration strategy, governance framework, migration architecture, and delivery across multiple Oracle Fusion Cloud modules. The successful candidate will ensure high-quality migration of enterprise data from legacy systems into Oracle Fusion while maintaining data integrity, compliance, and business continuity throughout the programme lifecycle.<br></p><br><p>The ideal candidate will possess extensive Oracle Fusion Cloud implementation experience, strong technical expertise in Oracle migration tools, and proven leadership in managing complex enterprise ERP data migration programmes.<br></p><br>Key Responsibilities<br>1. Data Migration Strategy & Planning<br><ul><li>Develop and own the overall data migration strategy aligned with programme objectives and implementation timelines.<br></li><li>Define migration methodology, governance framework, migration waves, and deployment approach.<br></li><li>Create the end-to-end migration roadmap covering extraction, transformation, cleansing, validation, loading, reconciliation, and cutover.<br></li><li>Establish migration standards, templates, quality controls, and best practices across all workstreams.<br></li><li>Define migration success criteria, readiness checkpoints, and Go-Live acceptance standards.<br></li></ul>2. Migration Architecture & Technical Design<br><ul><li>Design enterprise-scale migration architecture supporting Oracle Fusion Cloud ERP.<br></li><li>Define migration approaches for Oracle Fusion modules including: <ul><li>Financials<br></li><li>Human Capital Management (HCM)<br></li><li>Procurement<br></li><li>Supply Chain Management (SCM)<br></li><li>Project Portfolio Management (PPM)<br></li></ul></li><li>Select and govern appropriate migration mechanisms including: <ul><li>HDL<br></li><li>FBDI<br></li><li>ADFDI<br></li><li>REST APIs<br></li></ul></li><li>Ensure migration architecture aligns with overall solution architecture and Oracle implementation standards.<br></li><li>Review and approve technical migration designs developed by the project team.<br></li></ul>3. Data Assessment & Governance<br><ul><li>Lead legacy data discovery and assessment activities across all source systems.<br></li><li>Analyse source data quality, completeness, consistency, and complexity.<br></li><li>Establish data ownership, stewardship, governance, and approval processes.<br></li><li>Define cleansing rules, transformation standards, and validation criteria.<br></li><li>Maintain: <ul><li>Data Migration Plan<br></li><li>Object Inventory<br></li><li>Mapping Documents<br></li><li>Transformation Specifications<br></li><li>Traceability Matrix<br></li><li>Data Quality Register<br></li></ul></li></ul>4. ETL Design & Migration Delivery<br><ul><li>Lead the design and development of extraction, transformation, and loading processes.<br></li><li>Oversee development of Oracle Fusion migration templates and conversion programs.<br></li><li>Manage migration activities including: <ul><li>Data extraction<br></li><li>Data transformation<br></li><li>Data validation<br></li><li>Data loading<br></li><li>Reconciliation<br></li><li>Defect resolution<br></li></ul></li><li>Supervise multiple mock migration cycles and production migration rehearsals.<br></li><li>Ensure accurate reconciliation between source and target systems.<br></li><li>Coordinate production migration and cutover execution.<br></li></ul>5. Oracle Fusion Data Migration<br><p>Lead migration activities across Oracle Fusion functional areas including:<br></p><br><ul><li>General Ledger (GL)<br></li><li>Accounts Payable (AP)<br></li><li>Accounts Receivable (AR)<br></li><li>Fixed Assets (FA)<br></li><li>Cash Management<br></li><li>Procurement<br></li><li>Inventory<br></li><li>Supplier Master<br></li><li>Customer Master<br></li><li>Human Capital Management<br></li><li>Projects<br></li><li>Chart of Accounts<br></li><li>Organization Structures<br></li><li>Value Sets<br></li><li>Reference Data<br></li></ul><p>Ensure migrated data complies with Oracle Fusion configuration and business rules.<br></p><br>6. Integration & Cross-Functional Collaboration<br><ul><li>Work closely with Functional Consultants, Solution Architects, Integration Leads, and Technical Teams.<br></li><li>Ensure migration activities are aligned with: <ul><li>Configuration<br></li><li>Integrations<br></li><li>Reporting<br></li><li>Security<br></li><li>Extensions<br></li></ul></li><li>Collaborate with business stakeholders to validate transformation logic and business rules.<br></li><li>Support Oracle Integration Cloud (OIC) integration requirements where applicable.<br></li></ul>7. Cutover & Go-Live Support<br><ul><li>Develop detailed migration cutover plans.<br></li><li>Coordinate data freeze activities.<br></li><li>Lead multiple cutover rehearsals.<br></li><li>Execute production migration during Go-Live.<br></li><li>Monitor migration execution and resolve issues during deployment.<br></li><li>Conduct post-Go-Live reconciliation and data validation.<br></li><li>Support Hypercare activities until successful project stabilization.<br></li></ul>8. Stakeholder & Team Management<br><ul><li>Serve as the primary point of contact for all data migration activities.<br></li><li>Manage communication with client stakeholders, programme leadership, and third-party vendors.<br></li><li>Present migration readiness reports to Steering Committee and Design Authority.<br></li><li>Lead and mentor: <ul><li>Data Migration Analysts<br></li><li>ETL Developers<br></li><li>Data Stewards<br></li><li>Technical Consultants<br></li></ul></li><li>Manage risks, issues, dependencies, and mitigation plans throughout the migration lifecycle.<br></li></ul>Required Qualifications & Experience<br>Experience<br><ul><li>Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related discipline.<br></li><li>10–15 years of overall IT experience.<br></li><li>Minimum 8 years of ERP data migration experience.<br></li><li>Minimum 5 years leading Oracle Fusion Cloud ERP data migration projects.<br></li><li>Successfully delivered at least two full lifecycle Oracle Fusion ERP implementations in a Data Migration Lead capacity.<br></li><li>Proven experience managing end-to-end migration from strategy through post-Go-Live support.<br></li><li>Experience within Public Sector, Government, or highly regulated industries is highly desirable.<br></li></ul>Technical Skills<br>Oracle Fusion<br><p>Strong hands-on experience with:<br></p><br><ul><li>Oracle Fusion Financials<br></li><li>Oracle Fusion HCM<br></li><li>Oracle SCM<br></li><li>Oracle Procurement<br></li><li>Oracle PPM<br></li></ul>Oracle Migration Tools<br><p>Expert knowledge of:<br></p><br><ul><li>HDL (HCM Data Loader)<br></li><li>FBDI<br></li><li>ADFDI<br></li><li>REST APIs<br></li><li>Spreadsheet Loader Utilities<br></li></ul>Database & Development<br><ul><li>SQL<br></li><li>PL/SQL<br></li><li>Oracle Database<br></li><li>Python (preferred)<br></li><li>Shell Scripting (preferred)<br></li></ul>ETL Technologies<br><p>Experience with one or more:<br></p><br><ul><li>Oracle Data Integrator (ODI)<br></li><li>Informatica<br></li><li>Talend<br></li><li>DataStage<br></li><li>Similar enterprise ETL platforms<br></li></ul>Integration<br><p>Experience with:<br></p><br><ul><li>Oracle Integration Cloud (OIC)<br></li><li>Middleware integrations<br></li><li>API-based migration approaches<br></li></ul>Data Management Competencies<br><ul><li>Enterprise Data Governance<br></li><li>Data Quality Management<br></li><li>Data Profiling<br></li><li>Data Cleansing<br></li><li>Master Data Management (MDM)<br></li><li>Data Mapping<br></li><li>Data Reconciliation<br></li><li>Exception Management<br></li><li>Migration KPI Reporting<br></li><li>Cutover Planning<br></li><li>Data Validation<br></li><li>Risk Management<br></li></ul>Leadership Competencies<br><ul><li>Strong leadership and people management skills.<br></li><li>Excellent stakeholder engagement and communication.<br></li><li>Ability to translate technical risks into business impact.<br></li><li>Strong analytical and problem-solving capability.<br></li><li>Excellent planning and organisational skills.<br></li><li>Ability to manage multiple workstreams simultaneously.<br></li><li>Experience working within multicultural and matrix organisations.<br></li></ul>Preferred Certifications<br><p>One or more of the following certifications are highly desirable:<br></p><br>Oracle<br><ul><li>Oracle Fusion Financials Certified Implementation Professional<br></li><li>Oracle Fusion HCM Certified Implementation Professional<br></li><li>Oracle Cloud ERP Certifications<br></li></ul>Data Management<br><ul><li>CDMP (Certified Data Management Professional)<br></li><li>DAMA-DMBOK Certification<br></li></ul>Architecture<br><ul><li>TOGAF Certification<br></li></ul>Project Delivery<br><ul><li>PMP<br></li><li>PRINCE2<br></li><li>Agile / SAFe Certification<br></li></ul>Working Conditions<br><ul><li>Full-time, on-site role based in Abu Dhabi, UAE.<br></li><li>Availability to support extended working hours during migration rehearsals, cutover, and Go-Live activities.<br></li><li>Occasional travel within the UAE may be required.<br></li><li>Candidate must hold, or be eligible to obtain, a valid UAE employment visa.<br></li></ul>Why Join Us<br><p>This role offers the opportunity to lead one of the UAE's most significant Oracle Fusion ERP transformation programmes within the public sector. You will work alongside experienced technology and business leaders, driving enterprise-wide digital transformation while implementing best-in-class data migration practices that will have a lasting organisational impact.<br></p><br>Equal Opportunity Employer<br><p>We are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and provided equal opportunities regardless of nationality, gender, age, religion, disability, or background. We welcome applications from qualified professionals who share our commitment to excellence and innovation.<br></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage network, intrusion detection and prevention systems.</p></li><li><p>Conduct periodic compromise assessments across selected networks and propose recommendations based on assessment results.</p></li><li><p>Conduct physical security assessment of the organization’s systems, including servers and networks, ensuring that any unauthorized external physical interference is not actually possible.</p></li><li><p>Conduct ongoing network hunt activities.</p></li><li><p>Conduct proactive vulnerability assessment across the network, subnetworks and service traffic to identify potential points of intrusion.</p></li><li><p>Research and develop methods of tracking and detecting malicious activity within a network.</p></li><li><p>Develop tools, signatures, and methods of detection for use in incident response activities.</p></li><li><p>Develop SIEM integrations, dashboards, and analytics to illuminate and visualize threat activity.</p></li><li><p>Analyze network traffic to provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.</p></li><li><p>Uses data collected from a variety of cyber defense tools (e.g., anti-virus, IDS alerts, firewalls, network traffic logs) to analyze events that occur within their environments, perform cyber defense trend analysis and reporting, and perform event correlation to mitigate threats and gain situational awareness and determine the effectiveness of an observed attack.</p></li><li><p>Carries out triage to ensure that a genuine security incident is occurring.</p></li><li><p>Coordinate with entity-wide cyber defense staff to validate network alerts.</p></li><li><p>Notify designated managers, cyber incident responders, and cybersecurity service provider team members of suspected cyber incidents and articulate the event’s history, status, and potential impact for further action in accordance with the organization’s cyber incident response plan.</p></li><li><p>Document and escalate incidents (including event’s history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment.</p></li><li><p>Provide daily summary reports of network events and activity relevant to cyber defense practices.</p></li><li><p>Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information.</p></li><li><p>Validate intrusion detection system (IDS) alerts against network traffic using packet analysis tools.</p></li><li><p>Isolate and remove malware.</p></li><li><p>Develop content for cyber defense tools use them for continual monitoring and analysis of network activity to identify malicious activity.</p></li><li><p>Assist in the construction of signatures which can be implemented on cyber defense tools in response to new or observed threats within the network environment.</p></li><li><p>Analyze and report organizational security posture trends.</p></li><li><p>Monitor external data sources (e.g., cyber defense vendor sites, Computer Emergency Response Teams, Security Focus, Threat Intelligence Providers) to maintain updated of cyber defense threat condition and determine which security issues may have an impact on the enterprise.</p></li><li><p>Provides cybersecurity recommendations based on significant threats and vulnerabilities.</p></li><li><p>Provide advice and input for Disaster Recovery, Contingency, and Continuity of Operational Plans.</p></li><li><p>Collect and analyze intrusion artifacts (e.g., source code, malware, and system configuration) and use discovered data to enable mitigation of potential cyber incidents within the enterprise.</p></li><li><p>Use specialized equipment and techniques to catalog, document, extract, collect, package, and preserve digital evidence.</p></li></ul><p>Utilize deployable forensics toolkit to support operations as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Knowledge</strong></p><ul><li><p>Security concepts such as cyber-attacks and techniques, threat vectors, risk and threat management, incident management etc.</p></li><li><p>Networking concepts and protocols, and network security attacks, vulnerabilities, processes, methodologies, access control mechanisms, traffic analysis methods.</p></li><li><p>Cyber threats and vulnerabilities and information dissemination sources (e.g., alerts and advisories).</p></li><li><p>Cyber defense and vulnerability assessment tools and their capabilities.</p></li><li><p>System and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language [PL/SQL] and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code).</p></li><li><p>Scripting languages (e.g., Python, Perl, Bash) used in an incident response environment</p></li><li><p>Incident response and handling methodologies.</p></li><li><p>Intrusion Detection System (IDS)/Intrusion Prevention System (IPS) tools, applications, methodologies and techniques for detecting host and network-based intrusions.</p></li><li><p>Threat investigations, reporting and investigative tools.</p></li><li><p>Cyber defense and information security policies, procedures, and regulations.</p></li><li><p>Common attack vectors, the different classes of attacks (e.g., passive, active, insider, close-in, distribution attacks) and attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks).</p></li><li><p>Cyber attackers (e.g., script kiddies, insider threat, non-nation state sponsored, and nation sponsored), and attackers’ methodologies.</p></li><li><p>Signature implementation impact for viruses, malware, and attacks.</p></li><li><p>Windows/Unix ports and services.</p></li><li><p>Relevant laws, legal authorities, restrictions, and regulations pertaining to cyber defense activities.</p></li><li><p>Packet-level analysis using appropriate tools (e.g., Wireshark, tcpdump).</p></li><li><p>Use of sub-netting tools.</p></li><li><p>Penetration testing principles, tools, and techniques.</p></li><li><p>Investigation, auditing and forensics methods, processes, procedures and standards.</p></li><li><p>Different types of hardware, storage, imaging and file system analysis.</p></li><li><p>Data backup and recovery.</p></li></ul></li></ul><p><strong>Skills</strong></p><ul><li><p>Using SIEM/SOAR and Vulnerability Management tools and services.</p></li><li><p>Sysadmin skills (Linux/Mac/Windows).</p></li><li><p>Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, and more).</p></li><li><p>Identifying, analyzing and interpreting trends or patterns in complex data sets.</p></li><li><p>Developing and deploying signatures.</p></li><li><p>Detecting host and network-based intrusions via intrusion detection technologies (e.g., Snort).</p></li><li><p>Using incident handling methodologies.</p></li><li><p>Collecting data from a variety of cyber defense resources.</p></li><li><p>Recognizing and categorizing types of vulnerabilities and associated attacks.</p></li><li><p>Performing packet-level analysis.</p></li><li><p>Conducting trend analysis.</p></li><li><p>Using cyber defense reporting structure and processes.</p></li><li><p>Utilizing a combination of automated and manual testing methods.</p></li><li><p>Developing automated vulnerability testing scripts and using off the shelf vulnerability testing tools.</p></li><li><p>Conducting vulnerability scans and recognizing vulnerabilities in networks, systems and applications.</p></li><li><p>Using of penetration testing tools and techniques.</p></li><li><p>Applying analytical and problem-solving skills.</p></li></ul><br><p><strong>Ability</strong></p><ul><li><p>Collaborate with other sections across the department to enhance detection capabilities.</p></li><li><p>Perform Malware analysis.</p></li><li><p>Work closely with management to respond appropriately to the results of assessments and mitigation oversight of found vulnerabilities.</p></li><li><p>Perform data analysis, correlation, and analytics leveraging Security Information and Event Management (SIEM) tools.</p></li><li><p>Conduct vulnerability scans and recognize vulnerabilities in security systems & devices.</p></li><li><p>Accurately and completely source all data used in intelligence, assessment and/or planning products.</p></li><li><p>Apply techniques for detecting host and network-based intrusions using intrusion detection technologies.</p></li><li><p>Interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute).</p></li><li><p>Prepare and create regular reports to document any security breaches/ incidents.</p></li><li><p>Provide forensic support to Cyber Security Operations during the investigation of any detected threat or contained incident / event to determine root cause and propose response recommendations as required.</p></li></ul><br><p><strong>Education and Certification</strong></p><ul><li><p>Bachelor’s degree in an information technology, computer science, cyber security or equivalent work experience.</p></li><li><p>CompTIA Security+</p></li><li><p>CISSP: Certified Information Systems Security Professional</p></li><li><p>GCFA: GIAC Certified Forensic Analyst</p></li><li><p>GCIH: GIAC Certified Incident Handler</p></li><li><p>GCIA: GIAC Certified Intrusion Analyst</p></li><li><p>OSCP: Offensive Security Certified Professional</p></li><li><p>CEH: Certified Ethical Hacker</p></li><li><p>CPT: Certified Penetration Tester</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3 years of experience in cyber security operations with expertise in managing the Security Operations Center</p></li><li><br></li></ul><p><br></p><p></p></section>
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<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>JOB PURPOSE The Senior Specialist – QA and Test Engineering will play a critical role in the Quality Assurance, Software Testing and Testing Automation practice in CBUAE and embed a robust quality assurance framework across all critical financial systems and applications, thereby ensuring the unwavering reliability, security, and integrity of national monetary policy, payment infrastructure, and regulatory oversight tools.<br> This role is paramount for mitigating systemic risks, safeguarding financial stability, and upholding public trust by implementing the efficient and effective validation of complex software, executing advanced test automation, and fostering a culture of stringent quality excellence aligned with the central bank's unique mandate to manage the nation's financial backbone and adhere to the highest standards of governance and resilience.<br> Key Responsibilities Core Responsibilities Design and Development is responsible for leading the design, development, testing and implementation of innovative solutions and services that meet business needs.<br> This role involves strategically defining and implementing the overarching quality assurance/testing vision and roadmap for all software systems, ensuring the highest standards of reliability, security, performance, and regulatory compliance for CBUAE applications, systems and infrastructure platforms.<br> Quality Assurance and Test Engineering for Financial Applications and Infrastructure: Implement the overarching QA and test engineering and automation strategy, policies, and frameworks to ensure the absolute reliability, security, and performance of all mission-critical national payment systems, monetary policy tools, and financial market infrastructure.<br> Mitigating Systemic Risk through Rigorous Testing: Establish and enforce a robust testing regime for all software systems, including comprehensive unit, systems integration, user acceptance, regression, performance, resilience, security, and disaster recovery testing, to safeguard financial stability and prevent systemic vulnerabilities from manifesting.<br> Implement Advanced Test Automation for Efficiency and Integrity: Perform the design, development, and continuous improvement of highly sophisticated test automation frameworks and practices, focusing on enhancing testing efficiency, coverage, and speed for complex, high-volume, and critical central bank applications.<br> Ensuring Regulatory Compliance and Data Integrity: Carry out testing activities and collaborate with developers to guarantee strict adherence to national and international financial regulations, internal policies, and audit requirements, ensuring impeccable data integrity, privacy, and traceability for sensitive financial information.<br> Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.<br> Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.<br> QUALIFICATIONS AND EXPERIENCE Threshold Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or related fields.<br> Deep expertise and mastery in designing, implementing, and managing enterprise-grade test automation frameworks (e.<br>g., Tricentis, UiPath, Selenium, Appium) for various application types (web, mobile, API, desktop).<br> Strong understanding and practical experience with performance testing tools (e.<br>g., JMeter, LoadRunner, Gatling) for high-volume, real-time transaction systems, and expertise in security testing methodologies and tools (e.<br>g., OWASP Top 10, penetration testing tools, vulnerability scanners) to protect against cyber threats to national financial data.<br> In-depth understanding of various SDLC models, particularly Agile and DevOps, with practical experience in integrating quality assurance processes and automation into Continuous Integration/Continuous Delivery (CI/CD) pipelines.<br> This includes familiarity with tools like Jenkins, GitLab CI, Azure DevOps.<br> Strong SQL expertise and experience with diverse database systems (relational, NoSQL) to ensure data integrity, consistency, and accuracy across critical financial data repositories, including complex data migration and reconciliation testing.<br> Knowledge of complex enterprise system architectures, including microservices, APIs, distributed systems, and cloud platforms (e.<br>g., Azure, AWS, GCP, Oracle), along with the ability to design testing strategies that account for their unique challenges and ensure end-to-end quality.<br> In-depth understanding of the technical intricacies of core banking systems, financial market infrastructure, national payment systems (e.<br>g., RTGS, ACH), SupTech and regulatory reporting systems to design relevant and effective test scenarios.<br> Proven track record in implementing and overseeing specialized testing such as chaos engineering, blockchain testing (if applicable to central bank initiatives), big data testing, and AI/ML model validation.<br> Years & Nature of Experience Minimum of 3 years of experience in leading a Software QA and Testing team.<br> Value-add if candidate has built a QA and Test team from scratch.<br> Minimum of 5-7 years of experience in performing Software QA and Testing or any related roles.<br> Extensive hands-on experience in designing, implementing, and managing enterprise-grade test automation frameworks for front-end and back-end applications.<br> Understanding of test-driven development (TDD) and behavior-driven development (BDD) and how to implement them with software engineers.<br> Proficiency in programming languages like Java, Python, C#, or JavaScript for automation scripting and framework development.<br> Proficiency in Agile development and DevSecOps practices to ensure rapid iteration and responsiveness to changing requirements.<br> Relevant professional certifications in QA and software testing tools and platforms will be an advantage.<br> Competencies Behavioural Drives High Performance: Assigns challenging goals for self and team and ensures efficient delivery, keeping in mind the objectives, goals and vision for the department and organization.<br> Manages Stakeholders: Builds and maintains professional networks and personal relationships with relevant stakeholders who are, or might become, important in ensuring individual as well as organisational success.<br> Innovates and Steers Change: Prioritises creativity and innovation, striving to constantly come up with better or unique ways of doing things.<br> Remains focused and optimistic through challenging situations, adapting quickly and demonstrating agility to changing circumstances to deliver required objectives.<br> Builds Capability: Believes in the capability of oneself and others and invests in strengthening them.<br> Provides resources and support required for individuals to develop critical skill and knowledge to achieve their full potential.<br> Driving Business Value: Reviews situations, opportunities, plans and information in great detail measuring impact on business success.<br> Identifies potential setbacks and creates risk mitigation strategies to reduce risk of failure.<br> Technical Software Testing: Understanding of software testing principles and practices, including unit testing, integration testing and automated testing.<br> Programming Languages: Proficiency in two or more programming languages.<br> Development Frameworks and Libraries: Familiarity with development frameworks and libraries relevant to their programming languages.<br> Software Development Methodologies: Understanding of different software development methodologies like waterfall, scrum, agile.<br> Database Management: Relational Databases, Database Design and Optimization, Data modeling, indexing, query optimization.<br> Debugging and Troubleshooting: Strong debugging skills to identify issues in software applications and design test cases to simulate and resolve those issues.<br></span> </div>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p><br><p><b>What this job involves</b></p><br><ul><li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li><li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li><li>Receive, direct and relay telephone, email and other queries via front of house</li><li>Greet, assist and direct candidates/new hires/visitors and the general public appropriately</li><li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li><li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li><li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li><li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li><li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li><li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li><li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li><li>Provide timely, accurate & personalized response to meetings and events enquiries</li><li>Work flexibly in different settings as part of a the team</li><li>Coordinate the daily updating of room booking displays in line with local/regional processes</li><li>Play a key part in supporting onsite space audits and walk-the-store processes</li><li>Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to be / have:</b></p><br><ul><li>Experience in reception, concierge or related field</li><li>Previous catering or hospitality experience is desirable</li><li>Excellent people skills and ability to interact with a wide range of client staff and demands</li><li>Previous experience of working within a high profile corporate environment</li><li>Facilities Management exposure would be beneficial</li><li>Fluency in English and local language</li><li>Strong PC literacy and proven ability to manage daily activities using various systems.</li><li>Very high attention to detail</li><li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.</li><li>Ability to maintain professionalism at all times and be an ambassador of the team.</li><li>Be an excellent team player with the want to go above and beyond for each other</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p><b>Job Tags:</b></p><br>Hiring<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<span>Job Description – Lead Infrastructure, Cloud & Network Engineer Position Title: Lead Infrastructure, Cloud & Network Engineer Experience Level: 5–8 Years Location: Dubai Department: Information Technology (IT) Job Summary We are seeking a highly skilled and experienced Lead Infrastructure, Cloud & Network Engineer to manage, support, and optimize the organization's on-premises, cloud, and network infrastructure.<br> The ideal candidate will possess strong L2 and L3 support expertise across Microsoft technologies, enterprise networking, virtualization, security, backup solutions, and cloud platforms including Microsoft Azure and Oracle Cloud Infrastructure (OCI).<br> The role is responsible for ensuring the availability, performance, security, scalability, and reliability of the company's IT infrastructure and network environments while supporting business-critical systems and leading technology transformation initiatives.<br> Key Responsibilities Infrastructure Administration Manage and maintain enterprise IT infrastructure environments.<br> Administer Windows Server environments and related services.<br> Monitor infrastructure performance, availability, and capacity.<br> Manage operating system upgrades, patching, and lifecycle management.<br> Ensure adherence to IT governance, security, and operational standards.<br> Active Directory & Identity Management Administer Active Directory, Organizational Units (OUs), DNS, DHCP, DFS, and Group Policies (GPOs).<br> Manage Microsoft Entra ID (Azure AD) and Azure AD Connect.<br> Implement and support Identity and Access Management (IAM).<br> Support Single Sign-On (SSO) and Multi-Factor Authentication (MFA).<br> Manage user provisioning, permissions, and security policies.<br> Microsoft 365 Administration Administer and support: o Exchange Online o Microsoft Teams o SharePoint Online o OneDrive for Business o Microsoft Intune o Microsoft Defender o Microsoft Purview (Preferred) Manage Microsoft 365 licensing and group-based licensing.<br> Troubleshoot mail flow, collaboration, synchronization, and security-related issues.<br> Support Microsoft 365 security, compliance, and governance initiatives.<br> Page 2 of 6 Network Administration & Operations LAN/WAN/WLAN Management Manage and maintain enterprise LAN, WAN, WLAN, VPN, and Internet connectivity.<br> Configure, monitor, and troubleshoot Layer 2 and Layer 3 network devices.<br> Administer switches, routers, wireless controllers, and network appliances.<br> Ensure network availability, reliability, and performance across multiple locations.<br> Perform network capacity planning and bandwidth optimization.<br> Switching Technologies VLANs Trunking STP, RSTP, MSTP EtherChannel / LACP Port Security MAC Address Management Routing Technologies Static Routing Inter-VLAN Routing Policy-Based Routing OSPF BGP (Preferred) EIGRP (Preferred) Wireless & Connectivity Manage enterprise wireless infrastructure and controllers.<br> Troubleshoot network performance and connectivity issues.<br> Manage IP addressing, subnetting, redundancy, and failover mechanisms.<br> Cloud Infrastructure Administration Microsoft Azure Manage Azure Virtual Machines, Storage Accounts, and Virtual Networks.<br> Configure VPN Gateways, Network Security Groups (NSGs), and hybrid connectivity.<br> Administer Azure Backup and Azure Site Recovery.<br> Support Azure networking and security services.<br> Optimize Azure resource utilization and costs.<br> Oracle Cloud Infrastructure (OCI) Administer OCI Compute, Storage, Networking, and Security services.<br> Manage Virtual Cloud Networks (VCN), Route Tables, Security Lists, and Load Balancers.<br> Configure OCI Identity and Access Management (IAM).<br> Support OCI Backup, Monitoring, and Disaster Recovery solutions.<br> Participate in cloud migration and modernization projects.<br> Security Administration Manage Network security controls.<br> Implement cybersecurity best practices and hardening standards.<br> Investigate, troubleshoot, and mitigate infrastructure and network security incidents.<br> Support compliance requirements and governance initiatives.<br> Manage Site-to-Site and Remote Access VPN solutions.<br> Page 3 of 6 Virtualization & Datacenter Management Manage VMware vSphere / ESXi environments.<br> Provision and maintain virtual machines.<br> Support high availability and disaster recovery configurations.<br> Optimize infrastructure resources and performance.<br> Perform datacenter capacity planning.<br> Storage & Backup Administration Administer enterprise storage solutions: o NetApp o QNAP o HPE MSA o SAN/NAS Platforms Manage: o Veeam Backup & Replication o Azure Backup o Microsoft 365 Backup Solutions o OCI Perform backup validation, restoration testing, and disaster recovery exercises.<br> Maintain recovery documentation and procedures.<br> Endpoint Management Manage Microsoft Intune and modern device management solutions.<br> Deploy security baselines, compliance policies, and endpoint controls.<br> Manage Windows device lifecycle and patching activities.<br> Support desktop and laptop infrastructure.<br> Monitoring & Troubleshooting Monitor infrastructure and network environments using: o SolarWinds o Azure Monitor o OCI Monitoring Perform root cause analysis for major incidents.<br> Resolve escalated L2 and L3 infrastructure and network issues.<br> Maintain incident, problem, and change management records.<br> Coordinate with vendors and service providers for complex issue resolution.<br> Projects, Documentation & Compliance Lead infrastructure, cloud, and network deployment projects.<br> Support branch office setup and connectivity deployments.<br> Maintain network and infrastructure diagrams.<br> Develop and maintain technical documentation and SOPs.<br> Participate in business continuity and disaster recovery planning.<br> Evaluate and recommend new technologies and improvements.<br> Page 4 of 6 Required Technical Skills Microsoft Technologies Windows Server 2016/2019/2022 Active Directory Entra ID (Azure AD) Azure AD Connect DNS DHCP DFS Group Policy PowerShell Microsoft 365 Exchange Online SharePoint Online OneDrive for Business Microsoft Teams Intune Defender Purview (Preferred) Networking TCP/IP DNS DHCP NAT VLANs VPN Technologies OSPF BGP (Preferred) SD-WAN Wireless Infrastructure Network Vendors Cisco Fortinet Aruba HPE Check Point Cloud Platforms Microsoft Azure Azure Administration Virtual Machines Virtual Networks VPN Gateways NSGs Azure Backup Azure Site Recovery Oracle Cloud Infrastructure (OCI) OCI Compute OCI Networking OCI IAM OCI Storage OCI Backup & Recovery OCI Monitoring Page 5 of 6 Virtualization VMware vSphere / ESXi Microsoft Hyper-V Backup & Storage Veeam Backup & Replication NetApp QNAP HPE MSA Automation PowerShell Scripting Task Automation Infrastructure Automation Required Qualifications Education Bachelor's or Master's Degree in Information Technology, Computer Science, Computer Engineering, Network Engineering, or a related field.<br> Experience 5–8 years of experience in Infrastructure and Network Engineering.<br> Strong L2/L3 troubleshooting experience.<br> Experience supporting enterprise multi-site environments.<br> Hands-on experience with Microsoft 365 administration.<br> Experience managing Azure and OCI environments.<br> Experience with virtualization, backup, networking, and security technologies.<br> Preferred Certifications Microsoft Azure Administrator Associate (AZ-104) Azure Network Engineer Associate (AZ-700) Microsoft 365 Administrator Expert Networking CCNA CCNP Enterprise Fortinet NSE Certification Aruba Certified Professional Oracle OCI Architect Associate OCI Architect Professional Virtualization & Backup VMware Certified Professional (VCP) Veeam Certified Engineer (VMCE) Key Competencies Strong Infrastructure, Cloud, and Network troubleshooting skills.<br> Excellent analytical and problem-solving abilities.<br> Strong communication and documentation skills.<br> Ability to manage critical incidents under pressure.<br> Project implementation and leadership experience.<br> Strong customer service and stakeholder management skills.<br> Ability to work independently and within cross-functional teams.<br> Capability to manage multiple projects and priorities simultaneously.<br></span> </div>
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<p><b>Manager, Customer Success</b></p><br><p>SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.</p><br><p>We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.</p><br><p><b>The Role</b></p><br><p>The SailPoint Customer Success team champions helping our customers get maximum value out of their Identity Security investments. We ensure our customers achieve rapid time-to-value, helping our business secure long-term loyalty and maximize lifetime value</p><br><p>As the Manager, Customer Success, you will lead, scale, and inspire a regional team of Customer Success Managers (CSMs). You are directly accountable for regional customer retention, satisfaction, and the operational excellence of your team. This role is a critical link between SailPoint’s cross-functional departments, ensuring our team is equipped to drive program progression, secure verified customer outcomes, and optimize health metrics. This is a high-impact leadership role focused entirely on value delivery and KPI attainment, and is not a quota-carrying sales position.</p><br><p><b>To excel, the position requires a person:</b></p><br><ul><li><b>Who is</b> an empathetic, inspiring leader and coach who is committed to helping Customer Success Managers grow, succeed, and maintain high morale and camaraderie</li><li><b>Who can</b> think critically and strategically, shifting conversations from reactive issue resolution to proactive problem-solving and business outcome delivery through technology</li><li><b>Who will</b> build lasting, trust-based relationships both externally with key customer advocates and internally with cross-functional SailPoint teams</li><li><b>Who demonstrates</b> outstanding communication skills and executive presence, with the ability to foster strong credibility with both highly technical audiences and business executives</li><li><b>Who is</b> exceptionally organized and capable of prioritizing and managing a number of complex regional tasks and strategic portfolios concurrently</li></ul><p><b>Responsibilities:</b></p><br><ul><li>Drive regional Gross Retention Rate (GRR) and Net Retention Rate (NRR) by ensuring your team systematically delivers and verifies business outcomes for our customers</li><li>Coach, mentor, and upskill regional CSMs to achieve 100% target attainment across key performance metrics, managing regional capacity, onboarding, and talent retention</li><li>Serve as the regional escalation point, partnering with CSMs to architect action plans for at-risk accounts, ensuring swift path-to-resolution on critical field issues</li><li>Own regional reporting and forecasting accuracy for account health, program progression, customer sentiment, and risk indicators to drive executive visibility</li><li>Cultivate strategic relationships with executive stakeholders within key accounts to accelerate their Identity Security maturity journey and secure renewal predictability</li><li>Act as a strategic conduit, translating customer objectives into actionable insights for various internal stakeholders</li></ul><p><b>The Path to Success (Milestones):</b></p><br><p><b>1-Month Milestones (The "Learning" Phase):</b></p><br><ul><li>Complete corporate onboarding and role-based GTM training to develop a solid understanding of SailPoint's identity governance solutions and business philosophy.</li><li>Conduct detailed analysis of the current status within your reporting structure, specifically evaluating People, Process, Cadence, and Structure.</li><li>Arrange introductory meetings and begin building relationships with key members of your leadership, EMEA counterparts, and supporting teams outside of your immediate structure.</li><li>Shadow customer calls and team review sessions with your CSMs to familiarize yourself with account statuses and the regional customer base.</li></ul><p><b>2-Month Milestones (The "Connecting" Phase):</b></p><br><ul><li>Solidify your 1:1 cadence and communication flows with your reporting CSM team.</li><li>Establish regular syncs with key stakeholders in Sales and Professional Services to align on strategic accounts.</li><li>Begin managing regional customer escalations and supporting team members in driving issues to resolution independently.</li><li>Partner with Talent Acquisition to identify candidates for any open roles and implement sourcing and pipeline strategies.</li></ul><p><b>3-Month Milestones (The "Contribution" Phase):</b></p><br><ul><li>Develop a comprehensive regional business plan, broken down by milestones and key actions required to attain customer health, retention, and campaign goals.</li><li>Present this strategic business plan to gain the support of your leadership and the EMEA Leadership Team.</li><li>Ensure that your team is fully aligned on the "outcome-based delivery" framework, tracking clear business outcomes in client reviews.</li><li>Take full ownership of team performance metrics, reporting weekly customer health and status updates to senior management.</li></ul><p><b>6-Month Milestones (The "Performance" Phase):</b></p><br><ul><li>Show measurable improvements in regional customer health, account retention rates, and reference-ability.</li><li>Successfully adjust and refine regional team processes, cadences, and structures to optimize operational efficiency and cross-team collaboration.</li><li>Deliver consistently against regional retention and campaign targets.</li><li>Ensure deep cross-functional collaboration is in place with the Sales and Partner teams to support compliance and governance campaigns.</li></ul><p><b>Education & Qualifications:</b></p><br><p><b>Preferred:</b></p><br><ul><li>Bachelor’s degree or global equivalent experience. (We highly value candidates who have worked their way up and proven their capability through dedication and results—the "hard yards").</li></ul><p><b>Must Haves:</b></p><br><ul><li>5 to 10 years of customer-facing experience (such as Customer Success, Account Management, or Consulting) in a SaaS or enterprise software environment.</li><li>Demonstrable experience in people leadership, mentoring, or coaching high-performing client-facing teams.</li><li>Strong customer interaction skills, including professional writing, phone skills, and outstanding executive presence.</li><li>Proven ability to communicate technical details to a non-technical audience while fostering credibility with technical teams.</li><li>Excellent problem-solving, mediation, and relationship-building skills.</li></ul><p><b>Nice to Haves:</b></p><br><ul><li>Experience or domain knowledge in Cyber Security, Identity Security, or Identity Governance and Administration (IGA).</li></ul><p><b>Travel & Logistics:</b></p><br><ul><li><b>Travel:</b> Expected business travel of approximately 10% to 25% yearly (customer visits and training/meetings at Austin, TX headquarters).</li><li><b>Logistics:</b> London Metro Area preferred. This role operates under a highly flexible/hybrid model—candidates are welcome to work from home, or enjoy the London office space as they prefer.</li></ul><p>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</p><br><p>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): £62,600 - £105,492.00.</p><br><p>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p><br><p><span>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</span></p><br><p><span>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): </span></p><br><br>£62,600 - £105,492.00<br><p><span>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</span></p><br> </div>
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<p>As a Specialist, Asset Servicing, you will be a key player in our SSO team, dedicated to delivering exceptional custody services. Your expertise will be instrumental in managing client relationships, ensuring compliance, and driving the overall efficiency of our custody operations.</p><br><ul><li>Responsible for the end to end corporate actions processing in accordance with regulatory and compliance requirements, with an increased focus on accurate and timely execution to enhance the client experience.</li><li>Responsible for daily monitoring and processing of Corporate Actions processes covering Domestic and Regional and International Market for both mandatory and voluntary specific corporate actions functions of diverse products like equities mutual funds, fixed income , hedge fund , structured funds , ETF and ensuring highest quality of client service delivery as per international standards.</li><li>Responsible for handling moderately intricate to extremely complex corporate action events across Local, Regional, International Markets. Processing responsibilities include the receipt of market / sub custodian announcements, the scrubbing/comparison of data, and the notification of corporate action events to client. Reconciliation of client positions with respective sub custodians and markets and monitors appropriate posting of accruals and entitlements to client accounts. For all voluntary events is responsible for soliciting and receiving responses from the clients and for submitting these instructions to the respective sub custodians / markets / agents / processing bank prior to their deadline dates.</li><li>Ensure to track and respond to internal and external clients queries by providing clear detailed corporate actions information in line with the relevant market rules and regulations and corporate actions best practise.</li><li>Responsible for communicating with various stakeholders like Markets, Sub Custodians, Agents, Companies, Depositories, Brokers, Issuers to ensure smooth accurate timely corporate actions processing. </li><li>Responsible to have excellent knowledge related to corporate actions swift messages and usages of the same.</li><li>Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.</li><li>Articulates information clearly and presents information effectively and confidently when working with others.</li><li>Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.</li><li>Participation in section related projects, system changes and upgrades and new client’s requirements and implementation of sub custodian / client SLA.</li><li>Review processes and suggest and implement changes to enhance client satisfaction and reduce manual intervention and reduce overall cost.</li><li>Asset Services: Responsible for Corporate Actions, support Tax Reclaims, Proxy Services, Network Management Support, Income Management, Reconciliation. </li><li>Cash / FX Settlement: Review and validate all transactions inputted by the officer / another specialist. Escalate all mismatches to AVP. Validate all data entered into the system and forward to AVP for review. On settlement date of transaction ensure transaction settled and all appropriate accounting entries executed. Escalate any settlement issues / discrepancies to AVP Validate and Sign any vouchers that need to be passed for FX / Cash execution for review by the AVP.</li><li>Corporate Actions / support Tax Reclaims/ Proxy: Monitoring sources for Corporate Action Announcements (Newspapers, Bloomberg, Reuters, Sub-Custodians, Local Market Websites) and submitting information to officer / another specialist for input into the system, supporting Tax Reclaims and Proxy Services. Validate all transactions entered by officer / another specialist into the custody system and ensuring that transactions are processed appropriately.</li><li>Position / Cash Management: Review clients’ positions and holdings daily and reconcile positions with sub-custodians and market to ensure there are no discrepancies. Escalate any discrepancies to AVP. Daily review of client’s cash positions to ensure all clients have appropriate funding and escalating to AVP and Middle Office any potential over drafts or if client is at risk of being insufficient.</li><li>SWIFTS: Validate swift instructions inputted by officer / another specialist into the system for AVP to Authorize. Second Level of SWIFT generation process.</li><li>Reconciliation: Second level of reconciliation ensuring all appropriate checks are done to ensure there are no discrepancies and escalating any issues to the AVP. </li><li>Ad Hoc Requests: Supporting the AVP as required for business-as-usual matters and projects and initiatives.</li><li>Risk Indicators: Responsible to ensure controls and procedures are being adhered to by the section. Monitor all KPIs, KRIs, Capacity Planning. Submit any incidents and issues to AVP for review. Monitoring transactions to ensure they are being processed according to Compliance / Audit standards (requirements).<br> </li></ul><p>Minimum Qualification<br>University Graduate / Bachelor’s Degree (or 5 years related work experience) <br> </p><br><p>Minimum Experience </p><br><ul><li>5 + years related experience in security services and / or back-office operations e.g. managing corporate actions / securities settlements </li><li>Solid understanding of security services and operations and accounting activity related to security services</li><li>Ability to work under pressure, to prioritise and to manage several tasks at the same time</li><li>Team oriented and ability to work under pressure </li><li>Ability to achieve business objectives without compromising controls and risk parameters established</li><li>Strong execution skills in a multi-tasking mode and follow-up effectively</li><li>Self-starter with excellent attitude, communication and interpersonal skills</li><li>High level of accuracy & attention to detail and excellent team working skills</li><li>Specific experience in Securities related functions eg Client Services, Corporate Actions, Settlement, Data Maintenance & Billing or Custody Account Opening will be an added advantage<br> </li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p><u><b>Job Description:</b></u></p><br><p><span>DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future. </span></p><br><p>The <b>Pre-Sales Senior AI Solutions Engineer </b>plays a pivotal role in helping enterprise customers see, feel, and believe in the value of agentic AI and ML platforms. Sitting at the intersection of business strategy, AI application design, and polished execution, your primary mission is to rapidly build enterprise-grade MVP agentic AI applications. You will partner with prospective customers and sales teams to map loosely defined problems into compelling, production‑inspired prototypes. These MVPs serve as credible, extensible foundations that showcase technical depth and accelerate time-to-value, acting as the bridge between immediate problem-solving and long-term platform adoption.</p><br><p><b>Key Responsibilities</b><br>Business-to-Technical Translation & Problem Understanding</p><br><ul><li><p>Partner with Sales Teams: Understand customer missions, strategic priorities, and constraints through short discovery sessions.</p><br></li><li><p>Map Capabilities: Translate business needs into platform capabilities, tailoring messaging for different personas (CIO, CTO, Chief Data Officer, program leads, technical practitioners).</p><br></li><li><p>Identify Value: Pinpoint high-leverage automation and decision points where agentic AI can create immediate, visible value, translating ambiguous problems into clear user journeys and agent responsibilities.</p><br></li></ul><p>Agentic AI Solution Design & Prototyping</p><br><ul><li><p>Rapid MVP Build: Design and implement end-to-end agentic AI MVPs, including multi-agent orchestration, tool use, memory, Model Context Protocol (MCP) servers, and agent observability.</p><br></li><li><p>Deployment Readiness: Define key technical requirements, recommend deployment models meeting specific security mandates, and advise on data readiness to ensure quick time-to-value for new and expansion opportunities.</p><br></li><li><p>Frontend & UX: Build intuitive, enterprise‑grade UIs using React and modern design systems (e.g., shadcn/ui) to communicate agent behavior transparently.</p><br></li><li><p>Architectural Soundness: Select and integrate appropriate LLMs, frameworks, and agent architecture to balance speed, cost, and explainability while establishing scalable platform foundations.</p><br></li></ul><p>Demo Execution & Sales Collaboration</p><br><ul><li><p>Outcome-Oriented Demos: Deliver engaging live demos that tell a clear story: problem → agentic solution → business impact. Help shape and refine use cases based on account maturity and strategic alignment.</p><br></li><li><p>Trusted Advisor: Act as a technical pillar across the sales team, supporting Account Executives, Strategic Account Directors, and BDRs with knowledge and assets that advance AI adoption.</p><br></li><li><p>Iterative Refinement: Iterate rapidly based on customer feedback during pilots, workshops, or proofs of value (POVs).</p><br></li></ul><p>Cross-Functional Feedback & Compliance Alignment</p><br><ul><li><p>Security & Governance: Support conversations around AI governance, data security, model transparency, and responsible AI practices in alignment with regulations.</p><br></li><li><p>Internal Feedback Loop: Provide structured feedback on customer needs, procurement hurdles, and architectural gaps to Product, Marketing, and Enablement teams to keep offerings relevant.</p><br></li><li><p>Reusable Assets: Contribute reusable patterns, templates, and internal best practices to accelerate future MVP delivery and platform selling.</p><br></li></ul><p><b>Knowledge, Skills, and Abilities</b><br>Pre-Sales & Platform Selling Experience</p><br><ul><li><p>Demonstrated success supporting sales pursuits (new logos and account expansion) with deep technical expertise and solution design.</p><br></li><li><p>Strong ability to translate agentic AI and ML platform capabilities into compelling value propositions.</p><br></li><li><p>Prior experience turning rapid MVPs into production applications or long‑term enterprise platforms.</p><br></li></ul><p>Core Technical Skills</p><br><ul><li><p>Hands-on experience building agentic AI applications using modern LLM frameworks, orchestration patterns, and backend engineering (Python, TypeScript, APIs).</p><br></li><li><p>Experience designing MCP servers, external system integrations, and utilizing AI evaluation/tracing tools.</p><br></li><li><p>Proficiency with React and modern frontend tooling to create clean, trustworthy user interfaces.</p><br></li></ul><p>Problem Solving & Communication</p><br><ul><li><p>Excellent communication and demo skills; proven ability to present complex AI concepts in a clear, grounded, and value-driven manner to both mission leaders and technical stakeholders.</p><br></li><li><p>Exceptional ability to move from ambiguity to clarity quickly.</p><br></li><li><p>Bias toward action and iteration; comfortable working in a fast-paced environment with evolving product offerings and shipping imperfect but compelling MVPs fast.</p><br></li></ul><p><b>Education & Experience</b></p><br><ul><li><p>6-8+ years of experience in sales engineering, applied AI, hands-on technical consulting, customer-facing software engineering, or technical product roles.</p><br></li><li><p>Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience). An advanced degree in AI/ML is a plus.</p><br></li><li><p>Prior experience applying AI or complex software solutions within the Oil & Gas industry is a strong plus.</p><br></li><li><p>Ability to travel up to 25% on average to customer meetings, workshops, industry conferences, and events.</p><br></li></ul><p><span>The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!</span></p><br><p><u><b>DataRobot Operating Principles:</b></u></p><br><ul><li>Wow Our Customers</li><li>Set High Standards</li><li>Be Better Than Yesterday</li><li>Be Rigorous</li><li>Assume Positive Intent</li><li>Have the Tough Conversations</li><li>Be Better Together</li><li>Debate, Decide, Commit</li><li>Deliver Results</li><li>Overcommunicate</li></ul><p><br><span>Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. <b>At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.</b> We’d love to have a conversation with you and see if you might be a great fit. </span></p><br><p><span>DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.</span></p><br><br><p><b>Use of Artificial Intelligence in Our Hiring Process</b></p><br><br><p>DataRobot uses approved AI-powered tools to support the hiring process in selected regions. These tools may assist in writing job descriptions, reviewing applications, assessing qualifications, and evaluating candidate materials. All decisions regarding applications are made by members of the DataRobot team.<br></p><br><p><span>All applicant data submitted is handled in accordance with our </span>Applicant Privacy Policy<span>.</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p>Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p><b>Job Description:</b></p><br><p><b>3M Health Care is now Solventum</b></p><br><p><br><b>At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges,we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement<br>we pursue.</b></p><br><p><b>We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.</b></p><br><p><br><b>The Impact You’ll Make in this Role</b></p><br><p>The <b>CDI/Coding Consulting Specialist </b>is responsible for conducting a review of clinical documentation to ensure completeness, accuracy, and compliance with coding and regulatory standards. The goal is to support accurate code and DRGs assignments.</p><br><p>As part of Solventum <b>CDI international consulting team</b>, this role involves conducting chart reviews for hospitals and transferring knowledge to different clients’ CDI teams to help strengthen their documentation practices and long-term program effectiveness.</p><br><p>Joining us in the UAE, as a <b>CDI/Coding Consulting Specialist </b>will travel globally to our Clients (50% - 75% of the time) and have the opportunity to collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:</p><br><ul><li>Conducting retrospective chart reviews(inpatient and/or outpatient) to assess accuracy, completeness, and specificity of clinical documentation</li><li>Applying knowledge of ICD-10 code sets, procedure code sets and DRG classification systems to identify documentation and coding gap</li><li>Applying medical terminology and review of procedures to assess clinical<br>documentation opportunities</li><li>Shadowing physicians, coders, and CDI staff to understand current workflows and documentation practices</li><li>Interviewing key stakeholders (e.g., CDI team, coding team, clinicians, department heads) to gather insights into existing documentation challenges</li><li>Evaluating the effectiveness of hospitals CDI processes and identify areas for improvement</li><li>Developing structured queries and feedback where clarification or additional<br>documentation is needed</li><li>Compiling audit findings into clear, actionable reports including identified gaps, risks, and recommendations</li><li>Conducting knowledge transfer sessions to educate client teams on best practices in documentation and compliance</li><li>Collaborating with the project management team to ensure consistency and quality across project engagements</li><li>Maintain strict confidentiality and data security in handling patient records and hospital information</li><li>Participate in aggregating data trends and audit findings to prepare management and executive level summation reports</li><li>Attend meetings with key stakeholders to review findings and discuss key<br>recommendations</li></ul><p><b>Your Skills and Expertise</b></p><br><p>To set you up for success in this role from day one, Solventum requires the following skills and qualifications:</p><br><ul><li>Associates Degree or higher in nursing (BSN preferred), medicine, paramedical sciences, or a related clinical field is a must or degree in Health Information</li><li>Management (RHIA, RHIT or other coding certification)</li><li>Valid CDI Certification (CCDS, CDIP, or equivalent) is preferred and/or three (3+) years working in CDI or coding related position within a hospital or health system</li><li>Minimum 3 years of Clinical Documentation Integrity (CDI) or clinical coding experience</li><li>Strong understanding of ICD-10 coding classification, DRG methodologies, and clinical coding principles, and coding guidelines</li><li>Experience reviewing and querying clinical documentation</li><li>Ability to conduct structured interviews and workflow observations with hospital staff</li><li>Proficiency in writing audit summaries and presenting findings professionally</li><li>Knowledge and experience to navigate computer applications including abstracting and encoding software, DRG grouper software, and hospital information systems HIS</li><li>Fluency in written and spoken English</li><li>Proficiency with Microsoft Office suite</li></ul><p>Additional qualifications that could help you succeed even further in this role include:</p><br><ul><li><p>Certification in coding: AAPC, HIMAA, AHIMA or equivalent</p><br></li><li><p>Certification in Health Information Management with one of the following: RHIA or RHIT, CHIM or equivalent</p><br></li><li><p>Experience working in a consulting, audit, or third-party CDI service model</p><br></li><li><p>Familiarity with EMRs and CDI tools</p><br></li><li><p>Background in delivering training or knowledge transfer to CDI or clinical teams</p><br></li><li><p>Fluent English, additional languages are welcomed: Arabic, Dutch, French, Portuguese, German</p><br></li></ul><p><b>Work location:</b></p><br><p><br><b>Remote</b>(Job Duties allow for some remote work but require travel to different countries and global clients within Solventum International markets. Occasional travel to the Dubai office may be required)<br> </p><br><p><b>Travel: May include up to 50 to 75% (international. Holding a valid passport is essential)</b><br>No relocation assistance</p><br><p><b>Supporting Your Well-being </b></p><br><p>Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. </p><br><p><b>Diversity & Inclusion</b></p><br><p>(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, age, civil status, disability, family status, or membership of the travelling community.</p><br><p>Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.</p><br><p>Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of <b>@solventum.com</b>. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.</p><br><p><b>Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.</b></p><br><p><b><u>Solventum Global Terms of Use and Privacy Statement</u></b></p><br><p><br>Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.</p><br><p>Please access the linked document by clicking <span><u>here</u></span>. Before submitting your application you will be asked to confirm your agreement with the<br>terms.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Marketing Manager, Brand, Middle East</strong></p><br><br>
<p><strong>Location:</strong> Dubai, UAE</p><br><br>
<p><em><strong><u>Term: Please note this role is a 6 month fixed term contract.</u></strong></em></p><br><br>
<strong>About the team</strong>
<p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design, we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.</p><br><br>
<strong>About the role</strong>
<p>We are looking for an experienced Marketing Manager to join our Middle East Marketing team at Deliveroo. Based in the UAE, this role covers marketing projects and campaign management across the Middle East, with a focus on the UAE and Kuwait. In this role, you will be at the heart of bringing our local marketing initiatives and campaigns to life, from initial brief through to delivery, ensuring we show up consistently and compellingly across every channel and market.</p><br><br>
<p>Reporting into the Marketing team lead, you will be responsible for coordinating and executing integrated marketing campaigns and projects across the UAE and Kuwait that connect emotionally with our customers and strengthen Deliveroo’s position as a loved, trusted brand. This is a high-impact role for a marketer who is comfortable wearing multiple hats. You will own projects end-to-end, setting the pace, aligning contributors, and making sure delivery happens across a full breadth of marketing initiatives. It requires a balance of creative sensibility, strong project management skills, and a data-driven mindset to continuously improve how we show up in the world.</p><br><br>
<strong>What you’ll be doing</strong>
<ul>
<li>
<p><strong>Planning & Execution:</strong> Own the end-to-end delivery of marketing projects and campaigns, acting as the project lead who sets timelines, aligns contributors, and drives accountability across teams to ensure initiatives and campaigns land on time, on budget, and to the highest creative standard.</p><br><br>
</li>
<li>
<p><strong>Integrated Campaign Coordination</strong>: Work cross-functionally with media, CRM, social, PR/comms, and central vertical and marketing teams to plan and execute local brand campaigns across the UAE and Middle East, ensuring consistent and effective activation across all channels (ATL, OOH, digital, social, in-app).</p><br><br>
</li>
<li>
<p><strong>Briefing & Stakeholder Management:</strong> Write clear, insight-led creative briefs and manage the feedback and approval process with internal creative teams and external agencies, championing the work while staying aligned to marketing goals and brand guidelines.</p><br><br>
</li>
<li>
<p><strong>Performance Tracking & Reporting:</strong> Track campaign KPIs, compile post-campaign reports, and translate learnings into clear recommendations to improve future brand activity.</p><br><br>
</li>
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<p><strong>Budget & Timeline Management</strong>: Own and track campaign budgets and delivery timelines, flagging risks proactively and ensuring efficient use of marketing spend.</p><br><br>
</li>
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<p><strong>Market & Competitor Intelligence</strong>: Stay informed on market trends, competitor campaigns, and cultural moments, using insights to inform creative strategy and identify brand-building opportunities.</p><br><br>
</li>
<li>
<p><strong>Stakeholder Management:</strong> Act as the connective tissue across workstreams, building strong relationships with local and central teams, agencies, and partners, and ensuring all contributors are clear on priorities, timelines, and what is expected of them to drive campaigns forward.</p><br><br>
</li>
</ul>
<strong>What you’ll need to thrive</strong>
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<li>
<p>Minimum 6-8 years of experience in brand marketing, campaign and project management, or a related marketing discipline, ideally in tech</p><br><br>
</li>
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<p>Proven experience managing integrated brand campaigns end-to-end, ideally across multiple channels and markets</p><br><br>
</li>
<li>
<p>A strong eye for creative quality combined with the ability to give clear, constructive feedback to agencies and internal teams</p><br><br>
</li>
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<p>Excellent project management skills: you’re highly organised, detail-oriented, and able to manage multiple workstreams simultaneously without dropping the ball</p><br><br>
</li>
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<p>Analytically minded: comfortable pulling and interpreting campaign performance data to develop actionable insights</p><br><br>
</li>
<li>
<p>Strong interpersonal and communication skills, with the ability to work effectively across cross-functional teams and senior stakeholders</p><br><br>
</li>
<li>
<p>A self-starter attitude: you take ownership, move quickly, and find ways to make things happen in a fast-paced, matrixed environment</p><br><br>
</li>
<li>
<p>A natural project owner: equally at home driving a brand campaign as a partner activation, a tentpole seasonal moment, or a cross-functional commercial initiative, bringing the same clarity, rigour, and drive to every brief you pick up</p><br><br>
</li>
<li>
<p>Familiarity with the UAE and Kuwait markets, including an understanding of local consumer behaviour, cultural moments (i.e. Ramadan, Eid, National Days), and the competitive landscape in both markets</p><br><br>
</li>
</ul>
<p><em><strong><u>Term: Please note this role is a 6 month fixed term contract.</u></strong></em></p><br><br>
<br>
<strong>Why Deliveroo</strong>
<p>Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.</p><br><br>
<p>We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.</p><br><br>
<br>
<strong>Workplace & Benefits</strong>
<p>At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.</p><br><br>
<br>
<strong>Diversity</strong>
<p>At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.</p><br><br>
<p>We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</p><br><br>
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<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p>• The client service executive will be responsible for handling client queries/complaints and ask for any information via the digital channel eg Social media handles like face book, twitter, LinkedIn etc and the Chat Bot options. This will also include calling the client and engaging the client for any information required and provide resolution /clear queries.<br>• The team will also be responsible for working with the marketing and social media team to understand opportunities and supporting the business to launch , track and social media/digital campaigns and posts .<br>• The role will also be focused on analysing client feedback on the digital/other channels and supporting the manager to make the required changes to the process /product to fix the issue</p><br><br><b>Key Responsibilities</b> <br>
<ul>
<li>To handle customer social media posts, calls & issues while providing consistent customer delight relating to queries / requests / financial needs / problem resolution keeping focus on SCB policies. </li>
<li>Moderate, review and respond to comments concerning support issues made on our social channels in a timely, friendly, and professional manner and provide end-to-end resolution (as applicable), to create positive connections with our customer community</li>
<li>Engage social media commentary directly in carefully phrased social media responses seen by a broad audience.</li>
<li>Moderate all user-generated content on social media in line with the moderation policy for each community</li>
<li>Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) and follow up frequently with customers throughout the life of their complaint resolution.</li>
<li>Sign up customers for value added services and digital education (as applicable)</li>
<li>Tag the social media posts & calls accurately as per internal guidelines & policies</li>
<li>Initiate and strive towards achieving set targets and service standards </li>
<li>Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)</li>
<li>Participation in operational or technical platform trainings, as needed</li>
<li>Additional duties as assigned</li>
<li>Give accurate information to customers on his/her queries & concerns</li>
<li>Have high awareness levels on KYC and anti-money laundering policy</li>
<li>Multi-skilled to handle both social media posts and outbound calls (as applicable) </li>
<li>Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement</li>
</ul>
<br>
<br>
<ul>
<li>Ability to write, think and work quickly without losing focus.</li>
<li>Maintain the highest level of professionalism while managing sensitive issues. </li>
<li>Demonstrate personal ownership and accountability.</li>
<li>Show empathy while providing thoughtful and prompt resolutions.</li>
<li>Initiate and strive towards achieving set targets and service standards</li>
<li>Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / process gaps and highlight to the management</li>
<li>Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)</li>
<li>Adhere to customer data confidentiality policy</li>
<li>Adhere to all applicable rules / regulations and group policies</li>
<li>Support the identification, development and implementation of continuous improvement ideas.</li>
<li>Provides timely feedback to management concerning operational changes/ideas, and recommends solutions to customer service failures.</li>
<li>Report on activity and findings, concisely summarizing important community trends and insights that are relevant to social care, team, SCB products and the overall bran</li>
<li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
<li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li>
</ul>
<br>
<br><b>Skills and Experience</b> <br><ul>
<li>Good communication skills</li>
<li>Social media management - Understanding of Social Media platforms and jargon</li>
<li>Knowledge of Microsoft Suite – Excel, Word, PPT </li>
<li>Strong interpersonal skills m which encourages and promotes enthusiasm and team spirit</li>
</ul><br><b>Qualifications</b> <br><p>• Minimum qualification should be diploma holder /graduate</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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Preferred candidate </h2>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>