Telesales Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels &amp; Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Business Development Manager – Events to drive new business opportunities, build strategic client relationships, and secure event projects across the UAE.<br> The ideal candidate must have a strong background in the events industry , preferably within an Events Agency or Event Management Company , with proven experience developing business and securing projects in Abu Dhabi and/or Dubai .<br> Experience working with UAE government entities and developing business related to government events is mandatory for this role.<br> Key Responsibilities Identify and develop new business opportunities within the UAE events market.<br> Build and maintain relationships with potential and existing clients.<br> Identify opportunities with government, semi-government, corporate, and institutional organizations .<br> Develop and manage a strong pipeline of event-related opportunities.<br> Generate leads through networking, market research, referrals, industry relationships, and direct outreach.<br> Arrange and lead client meetings, presentations, and business discussions.<br> Understand client requirements and coordinate with internal teams to develop suitable event proposals and solutions.<br> Prepare and present commercial proposals, quotations, and pitches.<br> Negotiate commercial terms and support the business through the closing stage.<br> Maintain strong relationships with key decision-makers and stakeholders.<br> Work closely with event operations, production, creative, and management teams to ensure successful project handover.<br> Develop long-term strategic partnerships and identify opportunities for account growth.<br> 5+ years of relevant experience in Business Development / Sales within the Events industry.<br> Previous experience working for an Events Agency, Event Management Company, Experiential Agency, or similar organization .<br> Mandatory experience securing or developing business related to UAE government events or government entities.<br> Proven business development experience in Abu Dhabi and/or Dubai .<br> Demonstrated experience dealing with UAE government entities, authorities, semi-government organizations, or institutional clients .<br> Strong understanding of the UAE events market and business development environment.<br> Proven track record of generating leads, developing opportunities, pitching, negotiating, and closing event projects.<br> Strong existing network within the UAE events, government, corporate, or institutional sectors is highly preferred.<br> Excellent communication, presentation, negotiation, and relationship-building skills.<br> Ability to independently develop opportunities and convert relationships into business.<br> Preferred Candidate Profile We are particularly interested in candidates who can demonstrate: Previous employment with a reputable Events Agency / Event Management Company .<br> Experience working on government events in Abu Dhabi, Dubai, or elsewhere in the UAE .<br> Established professional relationships within UAE government or semi-government entities .<br> Experience with official ceremonies, government conferences, forums, exhibitions, national events, corporate events, or large-scale public-sector projects.<br> A proven ability to generate and close new event business.<br></span> </div>

<p>A leading Group operating in the automotive and auto spare parts sector is looking for an experienced Warehouse Assistant Manager to support the Warehouse Manager in the efficient day-to-day management of warehouse operations.</p><br><p>The role will oversee receiving, storage, picking, packing and dispatch operations, while supervising warehouse staff and maintaining high standards of inventory accuracy, productivity, safety and operational efficiency.</p><br><p>Key Responsibilities</p><ul><li><p>Assist in planning and supervising daily warehouse operations across inbound, storage, picking and outbound activities.</p></li><li><p>Supervise, allocate and monitor the work of pickers, helpers and warehouse staff.</p></li><li><p>Ensure accurate goods receiving, put-away, binning and location management of spare parts.</p></li><li><p>Oversee order picking, packing and dispatch to ensure accuracy and timely deliveries.</p></li><li><p>Maintain inventory accuracy through cycle counts, stock reconciliation and regular inventory checks.</p></li><li><p>Monitor stock movements and support warehouse reporting through ERP/WMS systems.</p></li><li><p>Ensure proper use of warehouse systems such as SAP where applicable.</p></li><li><p>Enforce housekeeping, safety and 5S standards within the warehouse.</p></li><li><p>Coordinate with Sales, Delivery and Procurement teams to ensure smooth movement and availability of goods.</p></li><li><p>Monitor warehouse productivity and operational KPIs.</p></li><li><p>Support the training and development of warehouse staff.</p></li><li><p>Act as a backup to the Warehouse Manager when required.</p></li><li><p>Identify operational issues and implement practical solutions to improve warehouse efficiency.</p><br></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor's degree or diploma in Logistics, Supply Chain, Business Administration or a related field.</p></li><li><p>4–6 years of warehouse experience, including at least 1–2 years in a supervisory role.</p></li><li><p>Experience in spare parts, automotive or fast-moving distribution is strongly preferred.</p></li><li><p>Hands-on experience in inventory control, receiving, picking, packing and dispatch operations.</p></li><li><p>Working knowledge of ERP/WMS systems.</p></li><li><p>SAP experience will be an advantage.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong team supervision and people-management skills.</p></li><li><p>Good understanding of inventory control and warehouse KPIs.</p></li><li><p>Strong organisational and problem-solving abilities.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Good computer literacy and ability to work with warehouse systems.</p></li><li><p>Strong communication and coordination skills.</p></li><li><p>Physically fit and comfortable working in an active warehouse environment.</p></li><li><p>Good command of English.</p></li><li><p>Hindi and/or Malayalam will be an advantage for team handling.</p></li><li><p>Ability to work under pressure and meet operational deadlines.</p><br></li></ul><p>Candidate Profile</p><p>The ideal candidate will be a hands-on warehouse professional with strong experience in warehouse operations and team supervision.</p><p>Candidates with experience in automotive spare parts, auto parts distribution or fast-moving warehouse environments will be preferred.</p><p>The candidate should be comfortable managing warehouse teams while maintaining inventory accuracy, operational efficiency, safety and timely order fulfilment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Client Our client is a well-established wellness and wellbeing centre in Dubai offering a holistic range of experiences focused on mental, emotional and physical wellbeing.<br> The centre brings together experienced practitioners and a diverse range of wellness modalities, therapies, workshops and group experiences.<br> Its offering extends beyond individual wellness to include corporate wellness programmes and customised experiences for organisations.<br> The environment is designed to provide clients with a welcoming, professional and supportive space for personal growth, wellbeing and transformation.<br> About the Role We are looking for an experienced Wellness Centre Manager to oversee the day-to-day operations of a premium wellness centre in Dubai.<br> The ideal candidate will have strong experience managing a wellness centre, spa, health club, hospitality, lifestyle or similar customer-focused environment.<br> You will be responsible for ensuring smooth centre operations, maintaining high service standards, managing teams and practitioners, enhancing the client experience and supporting the commercial performance of the centre.<br> Key Responsibilities Manage the day-to-day operations of the wellness centre and ensure smooth and efficient functioning.<br> Lead, supervise and coordinate centre staff, therapists, practitioners and support teams.<br> Ensure consistently high standards of customer service and client experience.<br> Manage client appointments, schedules, bookings and centre activities.<br> Coordinate with practitioners and ensure effective utilisation of available services and resources.<br> Handle client enquiries, feedback and complaints professionally and ensure timely resolution.<br> Monitor centre performance, revenue, bookings, customer retention and other relevant KPIs.<br> Support business development, sales, promotions, events and corporate wellness activities.<br> Ensure the centre is maintained to high standards of cleanliness, presentation, safety and professionalism.<br> Develop and maintain strong relationships with clients, practitioners, suppliers and business partners.<br> Ensure operational policies and procedures are consistently followed.<br> Identify opportunities to improve services, client satisfaction and operational efficiency.<br> Prepare regular operational and performance reports for management.<br> Ensure compliance with company policies and applicable UAE regulations.<br> What We Offer AED 15,000 – 20,000 monthly base salary Other benefits in accordance with UAE Labour Law and company internal policy.<br> Opportunity to lead operations within a growing and professionally positioned wellness environment.<br> Requirements Proven experience in managing a wellness centre, spa, health club, hospitality, lifestyle, healthcare or similar customer-facing business .<br> Strong operational and people-management experience.<br> Excellent customer service and relationship-management skills.<br> Strong commercial awareness with experience managing revenue, KPIs and business performance.<br> Experience managing multidisciplinary teams and/or independent practitioners.<br> Excellent communication, organisation and problem-solving skills.<br> Professional, confident and customer-focused personality.<br> Ability to work in a fast-paced, premium service environment.<br> Arabic speaker is mandatory.<br> Previous experience in the UAE is strongly preferred.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br><p><b><span>What you will do</span></b></p><br><br><ul><li><p><span>Provide exceptional service to guests, ensuring a memorable experience.</span></p><br><br></li><li><p><span>Accurately take orders and relay them to the kitchen or bar.</span></p><br><br></li><li><p><span>Stay informed about the lounge's menu, drinks, and specials.</span></p><br><br></li><li><p><span>Promote premium beverages and food items to maximize sales.</span></p><br><br></li><li><p><span>Maintain cleanliness of the lounge area and ensure tables are set appropriately for guests.</span></p><br><br></li></ul><br><p><b><span>What you bring</span></b></p><br><br><ul><li><p><span>Previous experience in hospitality or luxury establishments within F&amp;B department.</span></p><br><br></li><li><p><span>Fluent in English with clear verbal skills.</span></p><br><br></li><li><p><span>Ability to provide personalized service to high-end clientele.</span></p><br><br></li><li><p><span>Familiarity with cocktail preparation and wine pairing.</span></p><br><br></li><li><p><span>Well-groomed, professional appearance suitable for a luxury environment.</span></p><br><br></li></ul><br><p><b><span>What we offer</span></b></p><br><br><ul><li><p><span>Work Authorization.</span></p><br><br></li><li><p><span>Competitive tax-free salary and service charge.</span></p><br><br></li><li><p><span>End of service gratuity.</span></p><br><br></li><li><p><span>Complimentary full-board accommodation in high quality, well-resourced staff housing.</span></p><br><br></li><li><p><span>Vibrant fitness facilities include gym and swimming pool.</span></p><br><br></li><li><p><span>Free transportation to and from work.</span></p><br><br></li><li><p><span>Medical and life insurance.</span></p><br><br></li><li><p><span>Paid annual leave</span></p><br><br></li><li><p><span>Paid home leave tickets</span></p><br><br></li><li><p><span>Social and sporting events</span></p><br><br></li><li><p><span>Learning &amp; Development Programs</span></p><br><br></li><li><p><span>Career opportunities and international transfer</span></p><br><br></li><li><p><span>And more…</span></p><br><br></li></ul><br><p><b><span>Schedule &amp; Hours</span></b></p><br><br><ul><li><p><span>6 days per week over 48 working hours</span></p><br><br></li></ul><br><br><br><br><br><br> </div>

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.<br><br>What You’ll Do<br><br>Training and Development Customer Experience Communication Store Presentation and Sales Floor Supervision Asset Protection Policies and Procedures Adherence

<ul><li><p>Supervise and manage the day-to-day production activities of the flooring/joinery production facility.</p></li><li><p>Plan and organize production schedules based on project requirements and delivery deadlines.</p></li><li><p>Ensure production targets are achieved within the required timeline without compromising quality.</p></li><li><p>Handle production-related pressure and manage multiple urgent projects and priorities effectively.</p></li><li><p>Supervise production workers, carpenters, machine operators, and other factory staff.</p></li><li><p>Allocate manpower and resources according to production requirements and workload.</p></li><li><p>Monitor the complete production process and ensure work is carried out as per approved specifications, drawings, and quality standards.</p></li><li><p>Ensure proper handling, cutting, processing, finishing, and preparation of <strong>wood flooring and other flooring materials</strong>.</p></li><li><p>Coordinate with the Project, Sales, Installation, Warehouse, Procurement, and Management teams regarding production requirements and timelines.</p></li><li><p>Review production requirements and identify material, manpower, machinery, or operational requirements in advance.</p></li><li><p>Monitor material usage and minimize wastage during the production process.</p></li><li><p>Ensure proper stock and material availability in coordination with the warehouse and procurement teams.</p></li><li><p>Conduct regular quality checks throughout the production process and ensure finished products meet company and project requirements.</p></li><li><p>Identify production delays, quality issues, or operational problems and take immediate corrective action.</p></li><li><p>Maintain daily production records, manpower attendance, production progress, and pending work reports.</p></li><li><p>Ensure machines, tools, and equipment are properly maintained and report any maintenance requirements.</p></li><li><p>Implement and maintain workplace safety, cleanliness, and proper organization within the production area.</p></li><li><p>Train and guide production staff to improve productivity, quality, and efficiency.</p></li><li><p>Maintain discipline and ensure workers follow company policies, safety procedures, and production instructions.</p></li><li><p>Report production progress, challenges, delays, and resource requirements to management on a regular basis.</p><p>Continuously identify opportunities to improve production efficiency, reduce wastage, and increase productivity.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>5–6 years of relevant UAE experience</strong> as a Production Supervisor or in a similar production management role.</p></li><li><p><strong>Mandatory experience in flooring production, wood flooring production, joinery production, or a related wood manufacturing environment.</strong></p></li><li><p>Strong knowledge of <strong>wood flooring materials, production processes, cutting, finishing, and quality control</strong> will be highly preferred.</p></li><li><p>Experience supervising production workers and managing factory or workshop operations.</p></li><li><p>Ability to work effectively under pressure and manage tight deadlines and multiple projects simultaneously.</p></li><li><p>Strong leadership and manpower management skills.</p></li><li><p>Good understanding of production planning, scheduling, quality control, and material management.</p></li><li><p>Ability to read and understand production requirements, specifications, and technical/shop drawings is preferred.</p></li><li><p>Good problem-solving and decision-making skills.</p></li><li><p>Strong coordination and communication skills.</p></li><li><p>Ability to manage production independently and take ownership of deadlines and output.</p></li><li><p>Immediate or short-notice availability will be an advantage.</p></li></ul>

Hiring: Sr. Planner/Jr. Planner (Fashion Retail)<br>We’re looking for a data-driven Sr. Planner/Jr. Planner to lead financial planning, inventory optimization, and seasonal strategies in a fast-paced fashion retail environment.<br>???? Key Responsibilities Manage budgets (Sales, Margins, Markdown) & OTB planning Drive WSSI, forecasting & post-season analysis Partner with Buyers on assortment, pricing & range plans Optimize inventory, allocations & sell-through Monitor performance and recommend corrective actions<br>???? Requirements Experience in retail planning (fashion preferred) Strong skills in OTB, inventory & financial planning Advanced Excel & analytical mindset Excellent stakeholder management

<ul><li><p>The role provides high-trust, high-impact coordination support.&nbsp;The role is designed for a confident, socially intelligent individual who can listen carefully, read situations, act decisively, and solve problems in real time. The role is not about language but about social behavior.</p><p>This is not a traditional finance or administrative role role. Success depends on judgement, behavior, responsiveness, and execution;&nbsp;the ability to engage with people at all levels, manage time flawlessly, and translate conversations into action.</p><br><p><strong>Key Accountabilities</strong></p><p><strong>Executive & Stakeholder Interaction</strong></p><ul><li><p>Engage confidently with senior leaders, stakeholders, and teams at all levels.</p></li><li><p>Listen actively, understand context quickly, and respond appropriately in the moment.</p></li><li><p>Represent the office with professionalism, confidence, and strong social awareness.</p></li></ul><p><strong>Real-Time Action & Problem Solving</strong></p><ul><li><p>Translate discussions into clear actions, priorities, and next steps—often on the spot.</p></li><li><p>Anticipate issues before they escalate and propose practical solutions.</p></li><li><p>Resolve day-to-day challenges independently, knowing when to escalate.</p></li></ul><p><strong>Coordination & Follow-Through</strong></p><ul><li><p>Manage complex schedules, meetings, and priorities with excellent time discipline.</p></li><li><p>Track commitments, decisions, and actions to ensure nothing is missed.</p></li><li><p>Ensure accuracy in details, documentation, and communication at all times.</p></li></ul><p><strong>Execution Excellence</strong></p><ul><li><p>Maintain strong structure and organisation across multiple workstreams.</p></li><li><p>Balance speed with accuracy in a fast-moving environment.</p></li><li><p>Continuously improve ways of working through better organisation and judgement.</p></li></ul><p><strong>&nbsp;</strong></p><br><p><strong>Requirements:</strong></p><p><strong>Core Attributes (Non-Negotiable)</strong></p><ul><li><p><strong>Exceptional communicator and listener</strong>&nbsp;– understands what is said <em>and</em>&nbsp;what is implied.</p></li><li><p><strong>Strong social behaviour and judgement</strong>&nbsp;– reads people and situations well.</p></li><li><p><strong>Confident with healthy self-esteem</strong>&nbsp;– comfortable engaging with senior leaders.</p></li><li><p><strong>Decisive and action-oriented</strong>&nbsp;– able to act immediately when needed.</p></li><li><p><strong>Highly organised with strong time management</strong>.</p></li><li><p><strong>Detail-accurate</strong>&nbsp;– nothing slips through the cracks.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Experience</strong></p><ul><li><p>Minimum 3 years’ experience&nbsp;in roles involving coordination, execution, or ownership of outcomes (e.g. project coordination/management, operations, business development, sales execution, or leadership support).</p></li><li><p>Direct responsibility for follow-ups, tracking, or delivery, not just participation (e.g. owning action logs, deadlines, stakeholders, or outcomes).</p></li><li><p>Advanced Excel and computer skills&nbsp;used daily for tracking, scheduling, reporting, or analysis (pivot tables, formulas, structured trackers expected).</p></li><li><p>Working knowledge of numbers and finance&nbsp;(budgets, revenues, costs, simple financial analysis, or commercial decision-making).</p></li><li><p>Demonstrated ability to operate under urgency, including handling last-minute requests, changing priorities, and high-visibility tasks with accuracy.</p></li><li><p>Experience working with senior stakeholders is an advantage but not essential if behavioural maturity is strong.</p></li></ul><p><strong>Skills</strong></p><ul><li><p>Strong prioritization and execution skills.</p></li><li><p>Ability to stay calm and effective under pressure.</p></li><li><p>Professional discretion and confidentiality.</p></li></ul></li></ul>

<ol><li><p>Lead the complete presales process, from understanding client requirements and concept development through solution design and final proposal/tender submission.</p></li><li><p>Review and analyse RFQs, RFPs, ITTs, technical specifications, scope of work, drawings, and other tender documents.</p></li><li><p>Develop comprehensive system designs, solution architectures, technical solutions, BOQs, equipment selections, and technical proposals.</p></li><li><p>Design and propose integrated systems and technology solutions for transport infrastructure projects, including Roads, Maritime/Ports, and Airports.</p></li><li><p>Prepare technical specifications, compliance statements, technical write-ups, methodologies, equipment schedules, and other tender-related documentation.</p></li><li><p>Evaluate client and consultant requirements and identify suitable OEM products, technologies, and solution offerings.</p></li><li><p>Coordinate closely with engineering, commercial, procurement, project management teams, OEMs, suppliers, and subcontractors to develop complete and competitive proposals.</p></li><li><p>Participate in client and consultant meetings, technical presentations, site visits, pre-bid meetings, and clarification sessions.</p></li><li><p>Provide technical support during tender clarifications, negotiations, post-tender discussions, and project handover activities.</p></li><li><p>Ensure all proposed solutions are technically compliant, practical, scalable, cost-effective, and commercially viable.</p></li><li><p>Lead, guide, and mentor the presales team to ensure timely, accurate, and high-quality tender and proposal submissions.</p></li><li><p>Support business development teams in identifying new opportunities and developing solution-led proposals for transport infrastructure projects.</p></li><li><p>Stay updated on emerging technologies, industry trends, OEM solutions, and market developments relevant to transport infrastructure.</p></li><li><p>Ensure effective coordination between technical and commercial teams to deliver competitive and value-driven solutions.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Engineering, Electronics, Telecommunications, Information Technology, or a related discipline.</p></li><li><p>10–15+ years of relevant experience in Presales, Solution Design, Solutions Engineering, Technical Sales, Bid Management, or similar roles.</p></li><li><p>Proven experience in developing integrated technology and infrastructure solutions involving areas such as:</p><ul><li><p>ELV and Security Systems</p></li><li><p>Active and Passive Networking Infrastructure</p></li><li><p>Other relevant Transport Technology and Infrastructure Systems</p></li></ul></li><li><p>Strong understanding of system architecture, systems integration, technical specifications, and end-to-end solution development.</p></li><li><p>Excellent client-facing, presentation, communication, negotiation, and technical writing skills.</p></li><li><p>Strong ability to manage multiple tenders simultaneously and coordinate effectively with internal and external stakeholders.</p></li><li><p>UAE/GCC project experience will be preferred.</p></li></ul><p>Industry Experience</p><p>Candidates with strong experience in Presales, Solution Design, and Systems Integration across transport infrastructure sectors are encouraged to apply.</p><p>Experience in one or more of the following sectors will be an advantage:</p><ul><li><p>Roads and Highways</p></li><li><p>Maritime and Ports</p></li><li><p>Airports and Aviation Infrastructure</p></li></ul><p>Candidates with experience in any of the above sectors are welcome, provided they have a strong background in developing technology/system solutions, technical designs, and comprehensive technical proposals.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To manage day-to-day inventory activities for assigned markets, aiming to maximize network revenue by applying effective Revenue Management strategies and working closely with other RM streams such as Pricing and Demand as well as relevant stakeholders. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Manages and validates system-generated inventory recommendations to ensure optimal seat allocation across assigned markets, supporting overall network revenue maximization.</li><li>Applies overbooking strategies at the cabin level by evaluating show-up rates, historical patterns, and cancellation trends to achieve optimal load factors.</li><li>Conducts detailed analysis of booking trends, market dynamics, and POS-OD mix to guide data-driven inventory decisions.</li><li>Evaluates aircraft capacity and configuration needs and provide strategic recommendations to Network Planning and Operations teams.</li><li>Coordinates with Airport Operations to proactively manage overbooked flights and minimize denied boardings through operational foresight.</li><li>Monitors demand shifts, booking behaviors, and competitor movements, ensuring pricing and inventory strategies remain agile and aligned with market conditions.</li><li>Performs post-departure flight analysis to assess the impact of inventory decisions and identify opportunities for strategic refinement.</li><li>Interprets and adjusts system-generated demand forecasts, applying manual influences where necessary to reflect expected market changes.</li><li>Analyzes multi-dimensional POS-OD demand trends and share actionable insights with cross-functional Revenue Management stakeholders.</li><li>Tracks holiday and special event demand to ensure accurate system inputs and timely demand adjustments.</li><li>Sponsors and configures demand forecasts for new route launches or frequency additions, supporting strategic growth initiatives.</li><li>Monitors forecast accuracy and system health, providing feedback to support continuous improvement of forecasting models.</li><li>Tracks key performance metrics, including RASK, yield, seat factor, average fare, and market share across POS-OD segments.</li><li>Collaborates closely with Pricing, Demand, Commercial, Sales, Network Planning, and Airport Operations to ensure alignment on strategy and execution.</li><li>Leverages analytical tools and dashboards (e.g., Power BI, MicroStrategy) to support decision-making and exception reporting.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Bachelor's degree in aviation management, mathematics, economics, or business management preferred</li><li>Fluent in English</li><li>Minimum 3 years experience in airline commercial operations or related field.</li><li>Years with qualifications: 3 - 5 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience &amp; Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><br> <p><b>Job Title:</b>&nbsp;<b>Assistant Manager/Manager</b></p><br> <p><b>Function: Financial Risk Management (FRM)/ Corporate Treasury</b></p><br> <p><b>Role &amp; Responsibilities</b></p><br> <p>As an Assistant Manager/ Manager within the Financial Risk Management (“FRM”) Team you will provide a wide range of treasury advisory services to our corporate clients including review and implementation of treasury strategies, policies, target operating models, cash/liquidity management processes, hedging strategies as well as treasury systems selection and implementation.</p><br> <p><b>Project and Team Related</b></p><br> <ul> <li>Manage multiple corporate treasury projects and ensure all engagements are planned and delivered within budget and on time</li> <li>Manage teams and be responsible for delivering high quality results and generating effective and impactful solutions</li> <li>Remain current on new developments in corporate treasury</li> </ul> <p><b>Business Development</b></p><br> <ul> <li>Establish, maintain and strength internal and external relationships</li> <li>Support senior management team to identify new opportunities</li> <li>Draw on your knowledge and experience to create practical and innovative insights for clients contributing to KPMG thought leadership</li> </ul> <p><b>The Individual</b></p><br> <ul> <li>Thorough understanding of corporate Treasury</li> <li>Good technical knowledge of treasury systems and previous experience in systems selection and implementation (KYRIBA, FIS, SAP Hana, GTreasury, etc.)</li> <li>Good undersigning of cash and liquidity management and previous experience in cash flow forecasting and cash pooling</li> <li>Prior experience in financial modeling and financial risk management</li> <li>Detailed knowledge of treasury products pricing and accounting treatments</li> <li>Strong analytical and problem solving skills</li> <li>Prior experiences in managing and motivating a team in Treasury related areas</li> <li>Strong ability to map client business requirements and convert the same to a viable business proposition</li> <li>Exposure to business development in consulting (Pre-sales support, proposals, RFP responses)</li> <li>Strong communication skills with client facing experience.</li> <li>Ability to work under pressure – stringent deadlines and tough client conditions which may demand extended working hours.</li> <li>Demonstrate integrity, values, principles, and work ethic and lead by example</li> </ul> <p><b>Qualifications</b></p><br> <ul> <li>As a minimum a bachelor’s degree in a relevant field including Finance or Accounting.</li> <li>Prior work experience (7+ years) in a corporate treasury function or Consultancy/Big 4 firm</li> <li>Professional certification such as ACA, ACCA, CPA, CA or CFA</li> <li>Aptitude for quantitative analysis and strong numerical skills with evidence of advanced financial modeling skills</li> <li>Experience in analytical and treasury systems such as Kyriba, FIS, SAP HANA, GTreasury, ION, etc.</li> </ul> <p><b>WHAT WE OFFER YOU</b></p><br> <ul> <li>A professional work environment full of challenges and development opportunities</li> <li>A competitive salary and benefits package</li> <li>Ongoing training and coaching to develop new skills and progress your career</li> </ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<p>Lead the global marketing function for an ultra luxury, design led business entering its next phase of growth. Shape brand, creative direction and portfolio positioning while leading an established team from Dubai. Client Details A fast-growing ultra luxury real estate, hospitality and lifestyle business known for architecturally significant developments and a distinctive approach to brand, design, culture and experience. The company is expanding across multiple brands and lifestyle concepts with the ambition of building a globally recognised luxury platform. Description * Lead the overall marketing function across an ultra luxury real estate, hospitality and lifestyle portfolio * Set the creative direction and define how the brand continues to lead rather than follow the luxury market * Shape brand architecture across multiple businesses, developments and lifestyle concepts, ensuring each has a distinct identity * Partner closely with a highly involved owner and senior leadership team to influence long term brand strategy and major creative decisions * Drive world class agencies, designers, creative partners and suppliers to deliver work at the highest international standard * Lead and elevate an established multidisciplinary team across brand, digital, PR, communications and channel marketing * Translate architecture, design, hospitality and experience into compelling brand worlds rather than conventional property marketing * Help evolve the organisation beyond real estate into a broader global luxury platform with relevance across lifestyle, hospitality and culture Job Offer Competitive package and benefits</p><p>* A senior marketing leader from a top tier design led development or adjacent luxury environment * Strong evidence of building or repositioning brands at the highest end of the market, with a clear point of view on creativity, design and customer experience * Experience working across complex portfolios where real estate, hospitality, architecture, lifestyle and brand intersect * A genuine creative leader who can challenge conventional luxury marketing and has influenced work that feels distinctive rather than formulaic * Comfortable operating in an entrepreneurial, owner led environment where senior leaders are expected to be hands on and close to the detail * Able to lead an established team while also personally shaping briefs, agency output, brand direction and senior stakeholder decisions * Internationally minded, culturally fluent and credible with world class agencies, partners, architects and luxury stakeholders * Commercially aware but not sales-led in mindset, with the confidence to protect long-term brand value while supporting business growth * For candidates coming directly from real estate, preference will be given to experience gained with leading design led luxury developers in the US, UK, Singapore or Switzerland as the role pivots outside of real estate</p>

<ul><li>Implementation, assessment, and monitoring of internal controls.</li><li>Lead and conduct process, compliance, and system audits across all departments and projects against established departmental processes and procedures.</li><li>Identify gaps, non-conformities, and areas for improvement; track closure of corrective/preventive actions (CAPA).</li><li>Maintain the internal audit database and records in alignment with ISO and client audit requirements.</li><li>Define and monitor quality objectives and performance indicators across departments.</li><li>Ensure alignment of company policies and procedures.</li><li>Develop, implement, and maintain the company’s compliance in line with ISO standards.</li><li>Plan, schedule, and lead internal audits as per the approved audit plan.</li><li>Prepare audit reports and support departments in closing out findings effectively.</li><li>Maintain and continually improve the company’s Integrated Management System (IMS) in compliance with ISO requirements.</li><li>Provide technical support to departments for embedding QHSE practices into operational processes.</li><li>Monitor compliance with documentation standards across all departments.</li><li>Ensure all related documents, procedures, and manuals are up-to-date, controlled, and accessible.</li><li>Manage document lifecycle including issuance, review, and archival of records at defined intervals.</li><li>Design and deliver IMS training programs to staff, subcontractors, and key stakeholders.</li><li>Conduct onboarding IMS inductions and refresher sessions.</li><li>Collaborate with internal teams to collect monthly KPIs related to quality, compliance, and performance.</li><li>Analyze trends and support data-driven decision-making.</li><li>Prepare documentation for and facilitate Management Review Meetings.</li><li>Supervise and guide HSE Officers across projects/sites to ensure effective implementation of safety protocols.</li><li>Monitor and analyze incident reports, near misses, and unsafe acts; ensure timely investigations and root cause analysis.</li><li>Lead emergency preparedness and response drills in coordination with site teams and local authorities.</li><li>Liaise with certification bodies and government regulators to achieve and maintain ISO certifications.</li><li>Coordinate external audits and ensure timely resolution of audit findings.</li><li>Support client audits and documentation submissions related to IMS and compliance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 5 years of progressive experience in IMS leadership or auditing roles, with exps with an IT system Integrator added advantage.</p></li><li><p>Strong knowledge of UAE federal regulations, OSHAD, and local authority HSE standards.</p></li><li><p>Preferred background in IT, tech, or high-growth industry.</p></li><li><p>Experience in developing documentation, conducting training, and engaging cross-functional teams.</p></li><li><p>Deep knowledge of projects, key departmental processes such as Pre-sales, IT Operations, HR, Procurement, IT, ISO standards, internal audit cycles, and document control systems.</p></li><li><p>Strong understanding of legal and regulatory compliance, especially OSHAD and industry-specific standards.</p></li><li><p>Proficient in incident investigation, root cause analysis tools, and risk assessment frameworks.</p></li><li><p>Excellent communication, leadership, and facilitation skills.</p></li><li><p>Strategic planning and problem-solving skills.</p></li><li><p>Change management and stakeholder influence.</p></li><li><p>Report writing and audit documentation.</p></li><li><p>Decision-making under pressure.</p></li><li><p>Team leadership and mentoring.</p></li></ul>

<p><br> </p> <div><b> Responsibilities <br> </b><div> <div> <p> Key Accountabilities<br> </p> </div> <div> <p> Platform Engineering &amp; Architecture<br> </p> </div> <div> <p> Design and implement high-performance, low-latency trading applications<br> </p> </div> <div> <p> Build event-driven architecture supporting:<br> </p> </div> <div> <p> Market data ingestion<br> </p> </div> <div> <p> Pricing orchestration<br> </p> </div> <div> <p> Real-time price streaming<br> </p> </div> <div> <p> Develop systems capable of high throughput and deterministic latency performance<br> </p> </div> <div> <p> Pricing &amp; Quant Integration<br> </p> </div> <div> <p> Integrate quantitative pricing libraries into real-time trading flows<br> </p> </div> <div> <p> Work with quant teams to:<br> </p> </div> <div> <p> Productionize pricing models<br> </p> </div> <div> <p> Optimize models for latency-sensitive environments<br> </p> </div> <div> <p> Implement pricing services / APIs consumable by distribution channels<br> </p> </div> <div> <p> Market Data &amp; Distribution<br> </p> </div> <div> <p> Integrate with market data providers (e.g., Bloomberg, Refinitiv)<br> </p> </div> <div> <p> Build low-latency market data handlers for:<br> </p> </div> <div> <p> Tick processing<br> </p> </div> <div> <p> Normalization<br> </p> </div> <div> <p> Internal distribution<br> </p> </div> <div> <p> Enable real-time price streaming to external/internal clients<br> </p> </div> <div> <p> Execution &amp; Venue Connectivity<br> </p> </div> <div> <p> Implement connectivity to:<br> </p> </div> <div> <p> Trading venues (ECNs, MTFs, dealers)<br> </p> </div> <div> <p> Internal/external liquidity sources<br> </p> </div> <div> <p> Develop:<br> </p> </div> <div> <p> Order routing logic<br> </p> </div> <div> <p> Execution workflows (RFQ, streaming, DMA)<br> </p> </div> <div> <p> Support low-latency order lifecycle management<br> </p> </div> <div> <p> STP &amp; Trade Processing<br> </p> </div> <div> <p> Ensure integration with:<br> </p> </div> <div> <p> Trade capture systems (e.g., Murex)<br> </p> </div> <div> <p> Risk and downstream processing platforms<br> </p> </div> <div> <p> Build real-time STP pipelines ensuring:<br> </p> </div> <div> <p> Accuracy<br> </p> </div> <div> <p> Resilience<br> </p> </div> <div> <p> Auditability<br> </p> </div> <div> <p> Performance Optimization<br> </p> </div> <div> <p> Continuously optimize:<br> </p> </div> <div> <p> Latency<br> </p> </div> <div> <p> Throughput<br> </p> </div> <div> <p> Resource utilization<br> </p> </div> <div> <p> Apply advanced techniques:<br> </p> </div> <div> <p> Concurrency / multithreading<br> </p> </div> <div> <p> Memory optimization<br> </p> </div> <div> <p> Network tuning<br> </p> </div> <div> <p> Ensure systems meet strict latency SLAs typical of trading environments<br> </p> </div> <div> <p> Collaboration &amp; Delivery<br> </p> </div> <div> <p> Work closely with:<br> </p> </div> <div> <p> Front Office (trading, sales)<br> </p> </div> <div> <p> Quantitative research teams<br> </p> </div> <div> <p> Infrastructure and production support<br> </p> </div> <div> <p> Participate in Full SDLC (design build test deploy support)<br> </p> </div> <div> <p> Contribute to architecture decisions and platform evolution<br> </p> </div> </div> </div> <div> Skills <br> <p> Must have<br> </p> <div> <div> <p> 10+ years exp in capital markets technology<br> </p> </div> <div> <p> Minimum 7+ years exp in electronic trading platform development<br> </p> </div> <div> <p> Experience in: Cross-asset trading platforms, Pricing frameworks (FX, Rates, Credit derivatives)<br> </p> </div> <div> <p> Knowledge of: Cloud-native deployment (AWS / Azure), Containerization (Docker, Kubernetes)<br> </p> </div> <div> <p> Exposure to: Smart Order Routing / algorithmic execution<br> </p> </div> <div> <p> Scripting languages: Python (for integration / tooling)<br> </p> </div> <div> <p> Strong programming expertise in C# (preferred for latency-critical components), Python.<br> </p> </div> <div> <p> Deep understanding of: Multithreading, concurrency, and event-driven systems, Low-latency system design and optimization.<br> </p> </div> <div> <p> Experience with: Messaging frameworks (e.g., Kafka, Solace, JMS), REST / WebSocket APIs for real-time streaming, Strong Linux/Unix development environment experience<br> </p> </div> <div> <p> Trading / Capital Markets Experience:<br> </p> </div> <div> <p> Strong knowledge of: Electronic trading workflows (RFQ, streaming, execution).<br> </p> </div> <div> <p> Market microstructure across FX / Rates / Credit<br> </p> </div> <div> <p> Experience building: Front-office trading or pricing systems, Venue/exchange connectivity (FIX protocol preferred)<br> </p> </div> <div> <p> Integration Expertise:<br> </p> </div> <div> <p> Proven experience integrating: Market data feeds, Pricing libraries / quant models, Trade booking systems (e.g., Murex or similar platforms)<br> </p> </div> <div> <p> Understanding of: Trade lifecycle, STP and post-trade flows<br> </p> </div> <div> <p> System Design &amp; Performance<br> </p> </div> <div> <p> Experience designing: Distributed, scalable, low-latency architectures<br> </p> </div> <div> <p> Knowledge of: Data structures &amp; algorithm optimization, High-throughput systems<br> </p> </div> </div> <p><br></p></div>

<p>Senior Solution Architect acts as a member of on-site/remote project teams. Uses in-depth knowledge of customer business and processes to design and implement Blue Yonder solutions on medium to large supply chain transformation programs. Understands how the Blue Yonder solutions can support customer business.</p> <p> </p> <p> <b>Job Description</b> </p> <p> <b> <u>As a Solution Architect you will be: </u> </b> </p> <ul> <li> <p> <b>Leading implementation</b> of Blue Yonder products, including <b>ownership of end-to-end solution design</b> </p> </li> <li> <p> <b>Working with customer business </b>and IT teams during all project phases</p> </li> <li> <p>Providing <b>leadership to functional team</b> during implementation cycle</p> </li> <li> <p>Serving as a <b>functional and industry expert</b> and participating in key meetings between Project Manager, key customer contacts, and customer users</p> </li> <li> <p>Working closely with Product Management Department regarding <b>specific trends for future product functionality/enhancements</b> </p> </li> <li> <p> <b>Providing mentorship</b> to junior associates within Blue Yonder organization</p> </li> <li> <p>Working with the pre-sales team to <b>assess workload on a given project and recommend roles </b> </p> </li> </ul> <p> <b> <u>Knowledge and Skills</u> </b> <b> <u>we are looking for:</u> </b> </p> <p>Essential:</p> <ul> <li> <p>+8 years of <b>industry experience</b> in Supply Chain/Retail industry (e.g. Softline, Grocery, Wholesale, FMCG, CPG, etc.)</p> </li> <li> <p> <b>Great understanding of the overall planning, retail processes</b> (demand management, supply chain optimization, replenishment/fulfilment, category management, assortment optimization)</p> </li> <li> <p>Strong <b>analytical and problem-solving</b> skills</p> </li> <li> <p>Strong <b>communication and presentation</b> skills</p> </li> <li> <p> <b>Hands-on experience in using, implementing, or supporting modern Supply Chain applications</b> (BlueYonder/i2/Manugistics, SAP APO, Kinaxis, Infor, Logility, o9, Quintiq, or similar planning solution)</p> </li> <li> <p>Business level fluency in <b>English,</b> both spoken and written</p> </li> <li> <p>Ability and <b>willingness to travel extensively</b> across Europe is required</p> </li> <li> <p>Right to live and work in the European Union</p> </li> </ul> <p>Desirable:</p> <ul> <li> <p>Fluency in <b>additional European languages</b> (German, French)</p> </li> <li> <p> <b>Machine Learning &amp; Data Science</b> concept familiarity</p> </li> <li> <p>Experience in supply chain <b>software implementation</b> </p> </li> <li> <p>Agile knowledge</p> </li> <li> <p> <b>Python and SQL</b> elementary skills</p> </li> </ul> <p> </p> <p> <b> <u>Blue Yonder offers:</u> </b> </p> <ul> <li> <p>Highly professional environment of <b>top international industry experts</b> </p> </li> <li> <p> <b>Chance to deal with the best-in-class SCM solutions</b> and work on-site with the most prestigious and advanced companies in the world</p> </li> <li> <p>Strong <b>investment in employee skills development </b>(first 2-6 months are purely training-focused with highly experienced mentor)</p> </li> <li> <p>Excellent <b>development abilities and further growth</b> potential</p> </li> <li> <p>Clear <b>independence and empowerment</b> </p> </li> <li> <p>Permanent job contract</p> </li> <li> <p>Highly competitive salary and benefits package</p> </li> </ul> <p> </p> <p> </p> <p> <b>Our Values</b> </p> <p> <br>If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like ours? Find out here: Core Values </p> <p> </p> <p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p>

<p><strong>Job Summary</strong></p><p>We are looking for an experienced and result-oriented <strong>Marketing Team Lead</strong> to lead our marketing and business growth initiatives in the UAE.</p><p>The ideal candidate should have strong experience in E-commerce, Digital Commerce, Marketplace, Retail, Banking, Credit Cards, FinTech, or Payments, with E-commerce experience highly preferred.</p><p>The candidate must have a strong understanding of the UAE market and preferably an established network of merchants, retailers, brands, banks, payment providers, e-commerce companies, and other business partners.</p><p>This is a hands-on leadership role focused on customer acquisition, strategic partnerships, marketing campaigns, business development, and revenue growth.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and execute marketing strategies to support business growth and revenue targets.</p></li><li><p>Lead and manage the marketing team, including setting KPIs and monitoring performance.</p></li><li><p>Develop and execute e-commerce and digital marketing campaigns.</p></li><li><p>Drive customer acquisition, engagement, conversion, and retention.</p></li><li><p>Identify and develop strategic partnerships with merchants, retailers, brands, e-commerce businesses, banks, fintech companies, and payment providers.</p></li><li><p>Build and maintain strong business relationships within the UAE market.</p></li><li><p>Identify new business and partnership opportunities and convert them into commercial opportunities.</p></li><li><p>Plan and execute promotional campaigns, seasonal campaigns, brand campaigns, and partnership initiatives.</p></li><li><p>Manage digital marketing activities including social media, SEO/SEM, performance marketing, email marketing, affiliate marketing, influencer marketing, and CRM campaigns.</p></li><li><p>Monitor campaign performance, ROI, customer acquisition cost, conversion rates, and revenue contribution.</p></li><li><p>Conduct market and competitor analysis and identify new growth opportunities.</p></li><li><p>Work closely with sales, business development, product, technology, and operations teams.</p></li><li><p>Prepare regular marketing performance reports and presentations for senior management.</p></li><li><p>Represent the company at industry events, networking sessions, exhibitions, and business meetings.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Marketing, Business Administration, E-commerce,&nbsp; or a related field.</p></li><li><p>5+ years of experience in marketing, business development, or growth roles.</p></li><li><p>Previous experience in a Team Lead / Marketing Lead / Growth Lead / Business Development Lead role is preferred.</p></li><li><p>Strong E-commerce / Marketplace experience is highly preferred.</p></li><li><p>Experience in Banking, Credit Cards, FinTech, Payments, Retail, or Digital Commerce will also be considered.</p></li><li><p>Strong knowledge of the UAE market and business environment.</p></li><li><p>Proven experience in developing and maintaining business relationships.</p></li><li><p>Existing UAE business network with merchants, retailers, brands, e-commerce businesses is an advantage.</p></li><li><p>Strong understanding of digital marketing and customer acquisition strategies.</p></li><li><p>Excellent communication, negotiation, presentation, and relationship management skills.</p></li><li><p>Strong leadership, analytical, and problem-solving abilities.</p></li><li><p>Target-oriented with a strong commercial and business-growth mindset.</p></li></ul><p><strong>Preferred Industry Experience</strong></p><p><strong>Priority will be given to candidates with experience in:</strong></p><ul><li><p>E-commerce</p></li><li><p>Online Marketplaces</p></li><li><p>Digital Commerce</p></li><li><p>Retail Technology</p></li><li><p>Merchant Acquisition</p></li><li><p>Digital Payments</p></li><li><p>Payment Gateways</p></li><li><p>Loyalty & Rewards</p></li><li><p>Retail & Consumer Brands</p></li></ul><p><br></p>

<ul><li><p>To ensure customers achieve their desired outcomes while using the company’s products or services by providing proactive support, guidance, and relationship management. The Customer Success Executive is responsible for driving customer satisfaction, retention, and growth by helping clients maximize value and ensuring a seamless post-sale experience.</p><p><strong>Job responsibilities</strong></p><ul><li><p>Generate revenue by creating high quality customer appointments and providing customers experience standards that exceed customer expectations.</p></li><li><p>Build rapport with customer to increase overall customer retention and customer lifetime value.</p></li><li><p>Work towards meeting and excelling qualitative and revenue generating KPIs.</p></li><li><p>Contribute to the team effort to ensure all department goals and targets are achieved.</p></li><li><p>Generate appointments for Sales and Aftersales functions and ensure that quality of appointments and professionalism on call is maintained.</p></li><li><p>Provide prompt resolution to customer queries leading to higher customer satisfaction and improving overall relations with the company.</p></li><li><p>Maintain customer retention within the company by delivering proper customer experience with professional behaviour and accurate information.</p></li><li><p>Follow the customer connect protocols and provide seamless experience across various points of customer journey.</p></li><li><p>Support and provide superior experience via phones, e-mails and other channels.</p></li><li><p>Use questioning and listening skills that support effective telephone communication.</p></li><li><p>Use an effective approach to handle special communication like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.</p></li><li><p>Effectively deal with job stress, angry callers, and upset customers.</p></li><li><p>Use the most appropriate way to communicate, apply the elements of building positive rapport with different types of customers over the phone.</p></li><li><p>Apply the proper communication etiquette to satisfy various customer situations.</p></li><li><p>Apply appropriate actions to effectively control communications.</p></li><li><p>Identify voice and digital skills and how to enhance a good non face to face presentation.</p></li><li><p>Meets commitments to customers.</p></li><li><p>Ensure completion of weekly evaluation along with the supervisor and quality team to work on recommendations and resolve any challenges faced over the communications.</p></li><li><p>Ensure completion of assigned training on time and attend training as assigned.</p></li><li><p>Display ownership to additional tasks as required by superiors.</p></li><li><p>Active involvement in day-to-day activities and work allocation alongside the team leader.</p></li><li><p>Work closely with the team leader to identify opportunities and improvements. • Ensure completion of assigned training on time and attend training as assigned.</p></li><li><p>Ensure complete adherence to company policies and floor instructions.</p></li><li><p>Display time flexibility towards shifts as per work floor requirements. • Meet the required SLA’s and KPI’s</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma Graduate or equivalent required.</p></li></ul><p><strong>Work Experience</strong></p><ul><li><p>3 years of customer service experience required within a contact centre environment.</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Excellent communication skills, written & spoken.</p></li><li><p>Advanced Skills with Microsoft Office.</p></li></ul><p><strong>Languages</strong></p><ul><li><p>Fluent in English</p></li><li><p>Any additional language is advantageous</p></li></ul>

<p><strong>Location :- </strong>Abu Dhabi, Musaffah Industrial Area, UAE</p><br><p><strong>Brief about the company: Sichem</strong> specializes in <strong>manufacturing and toll blending specialty oilfield chemicals for drilling, production and other oilfield applications. </strong>Sichem provides complete and extensive support to meet all of our customers′ needs. Our sales assistance, technical support and network services are made to meet all kinds of requirements. Our skilled professionals, supported by their extensive experience in the <strong>chemical manufacturing industry</strong> deliver technical excellence, in-market-value and efficiency through locally manufactured and blended tailor-made solutions.</p><br><p><strong>Sichem i</strong>s part of <strong>Mazrui International, </strong>diversified holding group with businesses across different industries such as Oil & Gas, Chemicals, Manufacturing, Engineering Services, Real Estate, Construction, Retail, Trading, Distribution, Logistics, Transportation, Hospitality, Education etc.</p><br><p><strong>Job Title: </strong>Chemical Plant / Process Operator</p><br><p><strong>Reporting to: </strong>Production Supervisor</p><br><p><strong>Job Objective: </strong>To perform tasks related to routine production and other tasks as directed by Supervisor / Senior Operators.</p><br><p><strong>Key Responsibilities/Duties:</strong></p><ul><li><p>Operate reactors, mixers, pumps, and other process equipment in accordance with approved SOPs and batch instructions.</p></li><li><p>Charge raw materials, monitor process parameters, and ensure batch production is completed safely and efficiently.</p></li><li><p>Perform routine inspections and record process data, production results, and equipment status accurately.</p></li><li><p>Collect product samples and support quality control activities to ensure compliance with specifications.</p></li><li><p>Identify and report process deviations, equipment malfunctions, and safety concerns promptly.</p></li><li><p>Maintain high standards of housekeeping, cleanliness, and workplace safety in the production area.</p></li><li><p>Support maintenance, troubleshooting, startup, shutdown, and continuous improvement activities as required.</p></li><li><p>Conduct specific routine production tasks as directed by Supervisor / Management.</p></li><li><p>To understand and follow basic safety regulations during the course of the work, and to develop understanding of all company QHSE standards & operational procedures.</p></li><li><p>Follow instructions from Production Supervisor and Senior Operators for day-to-day activities.</p></li><li><p>Participate in the sustainability program.</p></li></ul><br><p><strong>Specialized Knowledge:</strong></p><ul><li><p>Field Operations in chemical process industry</p></li><li><p>Operation of Pumps, Compressors, Reactors, columns, Tank farms</p></li></ul><br><p><strong>Ability & Skills:</strong></p><ul><li><p>Basic communication skills in English, written and verbal.</p></li><li><p>Basic mathematics skills like addition, subtraction, multiplication with /without a calculator.</p></li><li><p>Good physical strength and healthy.</p></li><li><p>Basic understanding of equipment operations in production section</p></li></ul><br><p><strong>Experience:</strong></p><ul><li><p>Experience required – 2 - 5 years in Chemical Process Industries.</p></li><li><p>Minimum 2 years excluding the training period (if training is for one year, then 1+2 years required) and/or Minimum</p></li><li><p>1 year as Assistant Operator</p></li></ul><br><p><strong>Academic Qualifications:</strong></p><ul><li><p>Minimum Higher Secondary School level (Grade 12) and/or ITI (Technical Trades) OR relevant industry experience</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>This is NOT just any machine operator role. This role requires hands-on experience as a Chemical Process / Plant Operator in a Chemical Manufacturing Factory</p>

<p><strong>Job Description</strong></p><ul><li><p>Handle daily administrative and office coordination activities.</p></li><li><p>Prepare reports, correspondence, presentations, and documentation.</p></li><li><p>Maintain vehicle, customer, supplier, and departmental records.</p></li><li><p>Coordinate meetings, appointments, schedules, and follow-ups.</p></li><li><p>Support preparation of quotations, purchase requests, invoices, and related documents.</p></li><li><p>Maintain proper filing and update records in ERP/CRM systems.</p></li><li><p>Coordinate with Sales, Service, Workshop, Parts, Finance, and other departments.</p></li><li><p>Handle emails, telephone calls, and internal/external communications.</p></li><li><p>Support management with reports and other administrative requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li><p><strong>2–4 years of administrative experience</strong>, preferably in the automotive industry.</p></li><li><p>Good knowledge of <strong>MS Office, Excel, ERP/CRM systems</strong>.</p></li><li><p>Strong communication, organization, documentation, and coordination skills.</p></li></ul>