Tourism manager Jobs
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining more than one building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation of the units. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.<br>CORE WORK ACTIVITIES<br>Managing Engineering Operations and Budgets<br>• Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.<br>• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems for the units in accordance with Standard Operating Procedures.<br>• Administers service contracts to support property needs.<br>• Ensures fire crew has complete understanding of all procedures, equipment and alarms.<br>• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).<br>• Manages and controls heat, light and power.<br>• Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.<br>• Develops and manages Engineering budgets.<br>• Ensures integration of departmental goals in game plans for each unit.<br>• Oversees execution of long term preventative maintenance and 10 year asset protection plans for each unit.<br>• Reviews financial reports and statements to determine how Engineering is performing against budget for each unit.<br>• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Supervises construction to ensure timely completion of projects within budgetary guidelines.<br>Maintaining Engineering Standards<br>• Ensures compliance with state, local and federal regulations.<br>• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).<br>• Ensures building and equipment licenses, permits and certifications are current for each unit.<br>• Ensures property policies are administered fairly and consistently.<br>Managing Profitability<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Monitors and manages the payroll function.<br>• Manages departments’ controllable expenses to achieve or exceed budgeted goals.<br>• Participates in the development of departments’ capital expenditure goals; manages projects as needed.<br>• Participates in the budgeting process for areas of responsibility.<br>• Prepares weekly and period end P&L critiques for each unit.<br>• Understands the impact of departments’ operation on the overall property financial goals for each unit; educates staff on details as appropriate.<br>• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.<br>Conducting Human Resources Activities<br>• Ensures employees are treated fairly and equitably.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Resolves guest problems and complaints.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.<br><br><p><b>What you will do</b></p><br><br><ul><li><p>Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day. </p><br><br></li><li><p>Establish and maintain user procedures and hardware familiarization for all systems.</p><br><br></li><li><p>Provide administration services, to include; contribution to technology capital and operating budgets.</p><br><br></li><li><p>Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.</p><br><br></li><li><p>Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.</p><br><br></li><li><p>Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.</p><br><br></li><li><p>Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.</p><br><br></li><li><p>Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.</p><br><br></li><li><p>Assist in the co-ordination of new acquisitions and major projects as required.</p><br><br></li><li><p>Participate in property-level, corporate-initiated technology implementations.</p><br><br></li><li><p>Good knowledge and support for Desktop OS and applications including patches. </p><br><br></li><li><p>Provide direct guest support and quality support to function rooms and conference services. </p><br><br></li><li><p>Assist in the process of systems backup and recovery procedures. ·</p><br><br></li><li><p>Assist in management of third party vendors.</p><br><br></li><li><p>Provide 24 / 7 support for mission critical systems.</p><br><br></li><li><p>Assist at network support and security of Hotel network, Active Directory maintenance</p><br><br></li></ul><br><p><b>What you will bring</b></p><br><br><ul><li><p>A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field is often preferred.</p><br><br></li><li><p>A minimum of 5-7 years of experience in the IT industry, with at least 2-3 years in a leadership role, preferably within the hospitality sector.</p><br><br></li><li><p>Strong knowledge of IT systems, infrastructure, network management, and cybersecurity. Familiarity with hotel property management systems (PMS), point-of-sale (POS) systems, and other hotel-specific technologies is highly beneficial.</p><br><br></li><li><p>Exceptional leadership and team management skills, with the ability to inspire and guide IT teams in achieving organizational goals.</p><br><br></li><li><p>Excellent written and verbal communication skills, enabling effective interaction with both technical and non-technical staff, as well as hotel guests.</p><br><br></li><li><p>Strong analytical and problem-solving abilities to identify and resolve complex IT issues efficiently.</p><br><br></li><li><p>Capacity to adapt to evolving technologies and industry trends, ensuring the hotel remains at the forefront of innovation.</p><br><br></li><li><p>A commitment to delivering outstanding customer service, ensuring that the IT department contributes to an exceptional guest experience.</p><br><br></li><li><p>Excellent interpersonal skills to collaborate effectively with various departments and maintain positive relationships with internal and external stakeholders.</p><br><br></li><li><p>Superb organizational and time-management skills, enabling the ability to prioritize tasks and meet deadlines in a fast-paced environment.</p><br><br></li><li><p>Knowledge of Arabic language is essential.</p><br><br></li></ul><br><p><b>What we offer</b></p><br><br><ul><li><p>Employment visa</p><br><br></li><li><p>Competitive salary and live out allowance</p><br><br></li><li><p>Medical and life insurance</p><br><br></li><li><p>Annual flight allowance to home country</p><br><br></li><li><p>Complimentary meals in dedicated employee restaurant</p><br><br></li><li><p>Career advancement opportunities</p><br><br></li><li><p>Best-in-industry training</p><br><br></li></ul><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Enterprise Risk Governance, Framework and Risk Appetite</p></li></ol><p>Develop, maintain and review AFF’s enterprise risk framework, Risk Appetite Framework, risk policies, KRIs, limits, thresholds and escalation procedures.</p><ol><li><p>Board Risk Committee and Executive Risk Reporting</p></li></ol><p>Provide timely risk reporting, independent risk opinions and escalation of material risk matters to the Board, Board Risk Committee and senior management.</p><ol><li><p>Independent Credit Risk Oversight and Challenge</p></li></ol><p>Provide independent second-line oversight and challenge on credit risk, including exposures, deviations, restructurings, write-offs, concentration risk, provisioning indicators and portfolio deterioration.</p><p>The CRO does not own first-line credit approvals or underwriting execution.</p><ol><li><p>Portfolio Monitoring, Risk Appetite, Stress Testing and Early Warning Oversight</p></li></ol><p>Monitor portfolio quality, concentration risk, delinquency trends, provisioning indicators, early warning indicators, risk appetite breaches and stress signals.</p><p>Oversee stress testing and scenario analysis.</p><ol><li><p>Operational, Outsourcing, Technology and Resilience Risk Oversight</p></li></ol><p>Oversee operational risk, outsourcing and third-party risk, technology and information security risk, cyber risk, business continuity and resilience risk.</p><p>Review and challenge first-line controls and escalate material weaknesses</p><ol><li><p>Regulatory Risk Management, CBUAE Readiness and Remediation Support</p></li></ol><p>Support CBUAE examinations, supervisory reviews, remediation plans, regulatory responses and risk-related submissions.</p><p>Act as AFF’s primary risk representative with CBUAE on risk matters.</p><ol><li><p>Risk Input into Governance, Policy, New Products and Strategic Change</p></li></ol><p>Provide independent risk input on policies, DoA changes, outsourcing arrangements, new products, new services, distribution channels, strategic initiatives and major business changes.</p><ol><li><p>Risk Culture, Leadership and Governance Evidence</p></li></ol><p>Lead the Risk function and promote strong risk culture through governance forums, training, awareness and engagement.</p><p>Ensure risk decisions, exceptions, escalations and committee submissions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Finance, Risk Management, Accounting, Economics, Business Administration, Mathematics or related field. Master’s degree and professional qualifications such as FRM, PRM, CFA, CA, CPA or ACCA preferred.</p></li><li><p>Minimum 12–15 years in risk management within financial services, with senior experience in a regulated lending, finance or banking environment.</p></li><li><p>Enterprise risk management, Risk Appetite Framework, credit risk oversight, portfolio monitoring, stress testing, operational and outsourcing risk, technology and information security risk, regulatory engagement, Board reporting, policy review, risk data governance, leadership and stakeholder management..</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Role : </strong><span><span><strong>Associate Director - Corporate Finance and Investment Banking</strong></span></span><br><strong>Location :</strong><span><span><strong>Dubai / Abu Dhabi</strong></span></span> <br><strong>Role Purpose:</strong><br> </p><br><p><span><span>This is a key role within the Corporate Finance and Investment Banking (CFIB) team focused on originating, structuring and executing corporate finance transactions with WBG and FI clients of the bank. The role holder will focus on delivering sharia compliant financing solutions to ADIB’s clients across its core markets and will have to work closely with coverage teams, other CFIB teams, as well as internal stakeholders (such as credit approvers) to support origination of financing transactions, development of strategic relationships and provide solutions in alignment with ADIB risk appetite and strategy. </span></span><br> <br><strong>Key Accountabilities of the role </strong><br> </p><br><ul><li><p><span><span>Evaluate, structure and execute deals in collaboration with the coverage and credit teams. </span></span></p><br></li><li><p><span><span>Assume full responsibility for deal origination, structuring of financing solutions and execution of deals. </span></span></p><br></li><li><p><span><span>Take ownership of, and adopt a proactive approach towards, financial modelling, due diligence, credit analysis, sharia structuring, preparation of pitch decks, transaction material (including investor presentations / syndication materials), negotiation of facility documentation and financial closure.</span></span></p><br></li><li><p><span><span>Supervise associates within CFIB and provide deal team leadership</span></span></p><br></li><li><p><span><span>Demonstrate the ability to integrate capabilities / expertise to manage deal dynamics and meet client requirements. </span></span></p><br></li><li><p><span><span>Conduct due diligence and perform in-depth credit analysis (incl. financial due diligence); Identify and address key risks during due diligence, transaction structuring, credit approval and documentation stages.</span></span></p><br></li><li><p><span><span>Lead idea generation especially application of sharia structuring to help secure lead roles for ADIB on financing transactions</span></span></p><br></li><li><p><span><span>Embed the “originate to distribute” model in the origination of structured finance or syndicated transactions. </span></span></p><br></li><li><p><span><span>Structure facilities that comply with approved risk appetite, credit policy, and return thresholds</span></span></p><br></li><li><p><span><span>Prepare and negotiate terms sheets, mandate letters, negotiate documentation for deals with client, lawyers and syndicate banks in close consultation with Shari'a</span></span></p><br></li><li><p><span><span>Prepare bank presentations and lead the syndication strategy in consultation with clients</span></span></p><br></li><li><p><span><span>Be able to work independently and execute all aspects of the deal lifecycle including the ability to engage with the Head of CFIB, Division Heads and Regional Heads within WBG and credit approvers. </span></span></p><br></li><li><p><span><span>Ensure compliance with applicable Sharia requirements, relevant Central Bank and other applicable regulations and ADIB's internal risk and compliance policies; achieve successful Shariah and internal audit outcomes with no high risk or repeat findings</span></span></p><br></li><li><p><span><span>Demonstrate sound understanding of market and business trends and material risk factors that impact credit quality and business / financial conditions; track and communicate relevant market and economic developments</span></span></p><br></li><li><p><span><span>Ensure regular communication with key stakeholders to position the structured and syndicated finance business and ensure emerging issues are addressed proactively</span></span></p><br></li><li><p><span><span>Support internal reporting and portfolio monitoring requirements on a timely basis.</span></span></p><br></li></ul><p><span><span><strong>Business</strong></span><span><strong>Momentum</strong></span></span></p><br><ul><li><p><span><span>Develop robust deals pipeline in line with overall financial objectives</span></span></p><br></li><li><p><span><span>Review and update the deals in pipeline reports on a regular basis to accelerate deal closure</span></span></p><br></li><li><p><span><span>Keep CFIB Head updated of major developments in relation to transactions under execution</span></span></p><br></li></ul><p><span><span><strong>R</strong></span></span><span><span><strong>isk, Audit</strong></span></span><span><span><strong>and Compliance</strong></span></span></p><br><ul><li><p><span><span>Review / ensure all audit files are maintained and achieve satisfactory audit reviews</span></span></p><br></li><li><p><span><span>Ensure compliance with applicable Sharia requirements, relevant Central Bank and other applicable regulations and ADIB's internal risk and compliance policies; achieve successful Shariah and internal audit outcomes with no high risk or repeat findings</span></span></p><br></li><li><p><span><span>Manage deal folders, support internal reporting and portfolio monitoring requirements on a timely basis.</span></span></p><br></li></ul><p><span><span><strong><u>KEY </u></strong></span></span><span><span><strong><u>PERFORMANCE </u></strong></span></span><span><span><strong><u>INDICATORS:</u></strong></span></span></p><br><ul><li><p><span><span>Ensure fee revenue is met or exceeded in line with the annual budget</span></span></p><br></li><li><p><span><span>Originate and convert new mandates plus develop robust pipeline of transactions</span></span></p><br></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> </p><br><ul><li><span><span>Effective communicator with the ability to present complex issues to a senior audience internally and externally</span></span><br></li><li><p><span><span>Ability to work under pressure, stay calm, manage conflicts and adjust quickly to changing priorities</span></span></p><br></li><li><p><span><span>The time sensitive nature of the deal life cycle and the highly competitive nature of the business requires the candidate to be able and willing to work longer hours beyond the official working hours in order to ensure client satisfaction. </span></span></p><br></li><li><p><span><span>Strong track record and demonstrated ability to manage end to end structuring and execution of deals through the lifecycle</span></span></p><br></li><li><p><span><span>Strong project management skills and ability to manage complex transactions with multiple internal and external parties</span></span></p><br></li><li><p><span><span>Sophisticated understanding of financing considerations experience in negotiation of facility documentation based on LMA standards.</span></span></p><br></li><li><p><span><span>Sound understanding of credit and market risk </span></span></p><br></li><li><p><span><span>Strong analytical and financial modeling capabilities</span></span></p><br></li><li><p><span><span>Highly motivated team player with the ability to manage deal teams</span></span></p><br></li><li><p><span><span>Excellent interpersonal and customer relationship skills</span></span></p><br></li><li><p><span><span>Strong suite of relationships within MENA Banks and Fls</span></span><br> </p><br><p><span><span><strong>Previous experience required (if any)</strong></span></span></p><br></li><li><span><span>At least 7-10 years of experience in corporate finance, M&A, Advisory, private equity resulting in direct experience in areas such as financial modeling, capital raising, business valuations, credit ratings etc, preferably in the UAE and the GCC at a leading international, regional or UAE bank (or a combination thereof). </span></span></li><li><span><span>Outstanding academic record, including Masters or MBA or CFA or CA or equivalent from a reputed university</span></span></li></ul><br> </div>
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<span>Job Summary <br></span><p>The role of JM Legal involves the following areas: </p><br>
<ul>
<li>Drafting, Scrutinising and vetting of contracts and agreements</li>
<li>Legal Counselling</li>
<li>Pleadings for cases (plaint, written statements, affidavits, petitions)</li>
<li>Legal research (applicable laws, interpretations, case studies, procedures, etc.).</li>
<li>Drafting, Scrutinising and vetting of contracts and agreements </li>
<li>Legal Counselling</li>
<li>Leadings for cases (plaint, written statements, affidavits, petitions</li>
<li>Legal research (applicable laws, interpretations, case studies, procedures, etc.).</li>
</ul>
<br><br>Roles & Responsibilities <br><ul>
<li>Drafting and vetting of contracts and agreements: Vetting and scrutiny of corporate contracts, commercial agreements including lease contracts, tenancy agreements, joint venture agreement, know-how licence agreements and trade mark user agreements. Limit exposure to risk and liability.</li>
<li>Legal counseling: Provide timely and appropriate legal advice and requisite legal support to all Business Units/entities across IFFCO Group.</li>
<li>Litigation: Issuance of legal notices, preparing summary of cases, pleadings and liaisoning with external lawyers to pursue litigation of all nature ranging from civil, criminal, labour, property, consumer, tort and trademark related for and against IFFCO Group of Companies.</li>
<li>Legal research: Conducting legal research as and when required for extending effective and timely advice to the management or the business unit on any legal issue. Periodically update management on the amendments to the laws and regulations in Asia Pacific and their impact on IFFCO Group businesses.</li>
<li>Intellectual Property Rights: Protect intellectual property rights of IFFCO Group in coordination with Group’s TM Attorney in India.</li>
<li>Legal expenses: Ensuring effective cost reduction on Legal Service expenses through judicious mix of internal resources/external counsels.</li>
<li>External counsels: Maintain effective relationship with external counsels<br> </li>
</ul>
<br><br>KPIs <br><ul>
<li>Drafting and scrutiny of Agreements within timelines</li>
<li>Lodging of pleadings on time</li>
<li>Periodic timely updates</li>
<li>Reduced Legal cost</li>
<li>Zero Legal controversies on the documentation<br> </li>
</ul>
<br><br>Work Experience Requirement <br><p>Minimum 7 to 10 years of experience comprising of at least 5 years as served in the legal department in large, reputed organisations and preferably around 3 years as a practicing Advocate or as an Associate in a reputed Law Firm in India.e. </p><br>
<br><br>Qualification <br><p>Degree in Law from reputed National Law School or University. Preferably Master in Law.</p><br>
<br><br>Competencies <br>Knowledge of Corporate Law<br>Knowledge of secretarial matters<br>Knowledge of commercial contracts<br>Knowledge of IPR and Copyright Law<br>Communicating effectively<br>Self and Team Management<br>Planning & Decision Making<br>Customer Centricity<br>Ownership & Result Orientation<br><br><br><br>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Housekeeping Background<br>Leading Rooms Team<br>• Champions the brand’s service vision for product and service delivery.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Monitors and promotes room rates, specials, and promotions at the residence.<br>Managing Profitability<br>• Analyzes service issues and identifies trends.<br>• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews and audits expenses.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.<br>• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Ensuring and Providing Exceptional Customer Service<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Ensures that employees understand expectations and parameters for Room duties.<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>The purpose of the Director - Merchandise Planning role is to define and own the end-to-end planning strategy, ensuring alignment with business objectives while driving profitable growth through effective management of OTB, inventory, and key planning KPIs. The role leads Subvertical performance by overseeing planning operations, steering cross-functional decision-making, developing high-performing teams, and leveraging technology and innovation to continuously enhance planning capabilities, agility, and business outcomes.</p>
<h4>Strategic oversight and monitoring</h4>
<ul>
<li>Responsible for the planning strategy of the sub-vertical in alignment with profitability targets and broader KPIs.</li>
<li>Monitor overall planning KPIs, including stock levels, ISA (Inventory Service Availability), Full Price Sell-Through, DOI (Days of Inventory), OTIF (On-Time In-Full), fill rates, and costs. Drive actions to ensure target KPIs are met.</li>
<li>Ownership of OTB guidance and governance ensuring agility in inventory management across the year and mitigation of EOY risk.</li>
</ul>
<h4>Operational oversight and excellence</h4>
<ul>
<li>Act as the primary point of contact for the VP Planning, managing escalations and arbitration as needed.</li>
<li>Collaborate with the cross-functional VPs to address major decisions related to omni-stock management and reallocation across channels.</li>
<li>Review and challenge critical operational components, including OTB, budgets, supply plans, markdown, and liquidation strategies.</li>
<li>Lead and drive S&OP processes to ensure the synchronization of demand and supply plans addressing risks and opportunities.</li>
<li>Manage B2B and B2C components of the business objectively ensuring the correct balance of inventory, prioritization and strategic alignment.</li>
</ul>
<h4>Route-to-market & logistics optimization</h4>
<ul>
<li>Partner with Logistics and Commercial teams to define and implement optimal route-to-market strategies for new and existing brands, ensuring alignment with business objectives and operational capabilities.</li>
<li>Drive logistics cost optimization initiatives by improving end-to-end operational efficiency (ordering, receiving, picking), in close collaboration with Logistics teams and external suppliers.</li>
</ul>
<h4>Organizational development and mentorship</h4>
<ul>
<li>Drive organizational effectiveness through the deployment of technological capabilities such as Blue Yonder and SAP, while ensuring strong team adoption and effective utilization of these tools.</li>
<li>Foster best practices in Planning across the division, ensuring alignment with organizational standards and goals including RACI ownership.</li>
<li>Support, mentor, and grow the capabilities of Merchandise Planners, especially in the adoption and optimization of advanced planning tools like Blue Yonder.</li>
</ul>
<h4>Innovation and continuous improvement</h4>
<ul>
<li>Identify opportunities for continuous improvement in planning methodologies, leveraging technology to enhance accuracy, scalability, and efficiency.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<h4>Professional experience</h4>
<ul>
<li>12 to 15+ years of experience in merchandise planning, inventory management, preferably within a global brand in FMCG, luxury, multi-brand, B2B or retail environment.</li>
<li>Proven experience in managing large teams across diverse planning functions.</li>
<li>Extensive experience in implementing and optimizing advanced planning tools, such as Blue Yonder and/or SAP.</li>
<li>Demonstrated success in developing and executing planning strategies that align with organizational goals and deliver measurable results.</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Supply Chain Management, Business Administration, or a related field; a Master’s degree is preferred.</p>
<h4>Additional skills</h4>
<ul>
<li>Advanced leadership and strategic thinking skills to guide large-scale planning initiatives.</li>
<li>Strong analytical and problem-solving capabilities to monitor KPIs and drive performance improvements.</li>
<li>Exceptional communication and stakeholder management skills to collaborate effectively with senior leadership and cross-functional teams.</li>
<li>Excellent strategic thinking and communication skills, with proficiency in both oral and written presentations.</li>
<li>Advanced knowledge of planning processes, inventory management principles, and omni-channel planning strategies.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p>Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.</p><br><br><br><p>Salesforce is expanding its footprint in the Middle East!<br>We are looking for a number of Commercial Account Executive to join our rapidly growing Sales team in the UAE.</p><br><br><br><p>The position that has become available is for an<b>Account Executive</b>in our<b>Core Business Unit</b>, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.</p><br><br><br><p>This position will act as the lead Account Executive for the set of Accounts or Prospects in the UAE, working with a virtual team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.</p><br><br><br><p>In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive marketplace.</p><br><br><br><p>This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability,</p><br><br><br><p>Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2024 — 16 years in a row.</p><br><br><p>We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.</p><br><br><br><p><b>About the Role</b></p><br><br><p>To work in our General Business Sales team focussed on Salesforce’s existing and prospective clients in the UAE.</p><br><br><p><br>As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients.</p><br><br><p><br>This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.</p><br><br><br><ul><li><p>The successful candidate will act and lead as an experienced AE in this regional Business Unit.</p><br><br></li><li><p>Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.</p><br><br></li><li><p>The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.<br> </p><br><br></li></ul><p><b>Preferred Qualifications </b></p><br><br><ul><li><p>University Graduate Calibre</p><br><br></li><li><p>At least 6 years of successful, referenceable Sales Experience, preferably in Software Sales</p><br><br></li><li><p>Knowledge and contacts within the UAE market would be a competitive advantage</p><br><br></li><li><p>Fluent in Arabic</p><br><br></li></ul><br><p>This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Drive sales in assigned territory for new market</p><br><br></li><li><p>Introduce Salesforce offerings to new customers within assigned territory</p><br><br></li><li><p>Communicate Salesforce value proposition to close sales</p><br><br></li><li><p>May be responsible for additional responsibilities due to resource constraints</p><br><br></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br>What You'll Be Doing<br><br>In this role you will own the People and Culture strategy for Level Shoes on a global scale, ensuring the organisation has the leadership, capability, structure and culture required to deliver the growth and diversification ambitions. Drive the talent, performance and change agenda that gets it there.<br><br>Act as the CEO’s and Level leadership closest partner and most honest challenger on every decision that involves people.<br><br>People strategy and Business Partnering<br><br>Translate Level’s commercial strategy into a people strategy with clear priorities, milestones and measures, and own its delivery. Act as trusted advisor and challenger to the CEO and the leadership team on all people, organisation and culture matters. Contribute to commercial decisions — not only to the people consequences of them.<br><br>Talent, Succession and Workforce Planning<br><br>Build the workforce plan for the business including the roles, capabilities and numbers required over the short and long term, aligned to the business ambitions and expansion plans. Own talent identification, assessment, development as well as the succession for all leadership and critical roles. Drive the hiring of senior and business-critical roles in partnership with Group Talent Acquisition and executive search (when needed) and hold quality-of-hire to a world class standard. Design and sponsor the development of talent. Build visible career paths for the team and make internal mobility real rather than aspirational. Own the people cost line and strategic budgeting for the business in partnership with Finance and Commercial heads.<br><br>Performance Management and Reward Partnering<br><br>Own the performance management agenda for the division: goal setting aligned to commercial targets, honest performance dialogue, calibration and consequence — both for the strong and the underperforming; ensure to keep reputation of Level Shoes as a high performing team and talent incubator. Partner with Group Rewards on the reward and incentive architecture for the division, ensuring that pay, grading and benefits remain externally competitive and internally coherent and that store and head office incentives drive the right behaviours and support omnichannel rather than channel conflict.<br><br>Organisation Design and Effectiveness<br><br>Lead organisation design and effectiveness across the division globally (structures, spans, layers, role clarity, ways of working, etc.), sized for where the business is heading; continuousely and proactively evaluating evolving capability and structural requirements in line with the business strategy. Ensure to build and optimize global vs. HQ ways of working, structures, and accountabilities especially between the US and HQ in UAE.<br><br>Change Management and Transformation<br><br>Lead the people side of major changes such as markets’ expansion, private label growth, the omnichannel / digital transformation, new systems’ implementations and any restructuring. Build the change capability of the leadership team, and ensure change is communicated, sequenced and landed rather than announced. Anticipate and manage the organisational risk in periods of rapid growth — capability gaps, span overload, key-person dependency and employee burnout.<br><br>Culture and Engagement<br><br>Continue to uphold and implement the culture of Level including authenticity, agility, growth mindset, entrepreneurial spirit, continuous innovation and genuine accountability across all markets and functions as a key competitive advantage. Own people engagement measurement and, more importantly, the action that follows it; hold leaders accountable for the engagement of their teams; designing both total and functional engagement strategies. Shape the employee experience across the lifecycle (onboarding, recognition, career progression and retention).<br><br>Employee Relations, Data and Workforce Planning<br><br>Ensure compliance with employment laws and regulatory requirements across markets and partner with the HR Operations team on employee relations matters and investigations with fairness and control. Utilize data to maximize the D&I agenda of Level Shoes across all factors; ensure to drive both the Nationalization and POD inclusivity strategy and successful integration. Establish the people data and reporting framework for the division (headcount, cost, turnover, org health metrics, productivity, etc.) and use it to make decisions and drive actions. Drive equity and fairness in all decisions across the board from exits to hiring, promotions, recognition and talent assessment.<br><br>Experience<br><br>What you’ll need to succeed<br><br>12–15 years in HR, with substantial time as a senior business partner to executive leadership. Experience in retail, fashion, luxury with solid understanding of a multi-brand environment. Must have an in-depth understanding of all ecommerce functions. Experience in omnichannel / digital is a must. Stays ahead of global and regional competitor/industry trends across retail, ecommerce, tech, private label, creative/marketing, and logistics to continuously provide strategic people advice that provides competitive advantage opportunities. Proven track record in organisation design, workforce planning and leading change through periods of rapid growth. Hands-on experience building talent, succession and leadership development agendas. Experience managing and dealing with multi-cultural teams. International or global expansion experience (exposure to the US is preferable)<br><br>Skills<br><br>Strong commercial acumen, reading a P&L, framing people decisions in business terms and advising / challenging the leadership team when needed. Strategic ability and innovative mindset are crucial; ability to connect over-arching people strategy to short and medium-term business strategy/vision Strong on data, able to build and use people analytics to make decisions. Skilled coach to senior leaders, with the judgement to know when to support and when to challenge. Highly independent and willing to take an unpopular position with a strong commercial leadership team. High personal credibility and discretion; trusted with sensitive matters at the top of the business.<br><br>Education<br><br>Degree in HR, Business, or a related field. Masters’ degree, CIPD, or equivalent professional qualification are a plus.
<h2 class="h5">Job description</h2>
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<p>Job Summary</p><br><ul><li>Develop, manage and support a portfolio of regional NBFI clients including business origination activities across IBG products, primarily GTB, Corporate Finance and Global Markets.</li><li>Assist with the team’s business strategy, revenue targets, and with other objectives as defined.</li><li>Maintain communication with internal stakeholders to ensure excellent client experience.</li><li>Assist in the preparation of submissions for Credit and for other internal stakeholders and for keeping abreast of material developments in the designated client portfolio.</li></ul><p>KEY RESPONSIBILITIES</p><br><strong>Strategic Contribution:</strong><br><ul><li>Work with Eds and MDs to develop the team’s strategy and business plan with the aim of increasing the Bank’s share of the target clients’ wallet and achieving target relationship returns.</li><li>Keep close interaction with Product teams, and other stakeholders, to maximize business opportunities with clients, and to streamline execution of deals and strategies.</li><li>Use Investment Banking product knowledge to strategically contribute to teams' revenue targets.</li></ul><strong>Business Support and Execution:</strong><br><ul><li>Assist the team to originate and execute transactions with FIG clients across FAB banking products (Primarily GTB, Global Markets and Corporate Finance) focused on the assigned geographies</li><li>Identify clients’ needs and propose solutions that translate into business opportunities</li><li>Identify and develop cross-selling opportunities and increase the cross-sell ratio with key clients</li></ul><strong>Client Relationship Management:</strong><br><ul><li>Work with respective Managing Directors and Executive Directors to originate new business opportunities with target clients across banking products</li><li>Develop and execute Term Sheet, Information Memorandum, financial modelling, mandate letter</li><li>Examine and resolve credit, market, and operational risk aspects of the transactions in collaboration with product partners and enablement units</li><li>Participate in pitching, negotiation, and conclusion of transactions</li><li>Maintain the credit quality of client relationships within the assigned portfolio at an acceptable level set by the Bank’s management and Credit Risk policies</li><li>Ensure Account Plans are prepared and maintained for all key clients</li><li>Ensure clients files / other documents are maintained to an appropriate standard</li><li>Ensure credit reviews are submitted on time and agreed conditions are met</li><li>Support the team on KYC and compliance requirements to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements</li><li>Maintain a satisfactory audit outcome for the portfolio / team activities</li><li>Ensure that all internal processes for existing portfolio and NTBs are met in line with the Bank’s policies & procedures.</li><li>Possess strong PowerPoint presentation skills and the ability to effectively present to management various types of presentation</li></ul><strong>Client and Market Analysis:</strong><br><ul><li>Ensure the portfolio is reviewed thoroughly to maintain the credit quality of the assigned clients</li><li>Perform regular market and client analyses to assist with the team’s First Line of Defense obligations and to keep abreast of client activity</li><li>Maintain insight into market developments in all relevant sub-sectors and geographies;</li></ul><strong>Strategic Direction:</strong><br><ul><li>Support the team to maximize business opportunities with clients, thereby contributing to the team’s objectives</li><li>Ensure the assigned portfolio is managed to enhance the returns and profitability of the broader FIG portfolio</li></ul><strong>Policies, Systems, Processes, and Procedures:</strong><br><ul><li>Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner</li></ul><strong>MIS and Reports:</strong><br><ul><li>Assist in the preparation of timely and accurate statements and reports to meet the team’s requirements, policies, and standards</li><li>Complete call reports, pipeline, and any ad hoc reports to support the team</li></ul><strong>Frameworks, Boundaries, & Decision-Making Authority:</strong><br><ul><li>Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks</li></ul><p>REQUIREMENTS / QUALIFICATIONS</p><br><strong>Minimum Qualification:</strong><br><ul><li>Bachelor’s degree in finance or related discipline</li></ul><strong>Minimum Experience:</strong><br><ul><li>5 - 10 years of experience investment banking experience</li><li>Relevant experience obtained in a top regional or international bank</li></ul><strong>Knowledge, Skills, and Attributes:</strong><br><ul><li>Knowledge of the banking sector, and FAB’s products and business strategies</li><li>Ability to work under pressure and adjust quickly to changing priorities</li><li>Ability to analyze and research information</li><li>Banking software systems proficiency</li><li>Data analysis and financial modelling skills</li><li>Credit analysis skills</li><li>Communication skills</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Job Purpose<p><span>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard. </span></p><br><br><p><span>As an<strong> Administrator </strong>you will<strong>, </strong>review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focussed on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.</span></li><li><span>Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.</span></li><li><span>Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required. Collate, analyse, archive and retrieve data / information when necessary.</span></li><li><span>Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.</span></li><li><span>Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.</span></li><li><span>Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.</span></li><li><span>Other activities may include:<br> -Conduct briefings and inductions/training as required for new joiners across grades 1-4.<br> -Compile induction material and equipment required (as well as maintenance) for briefings/training.<br> -Make suggestions for improvements and provide statistical and/or productivity analysis.<br> -Allocate tasks for staff and update staff /team on new procedure/processes.</span></li></ul><br>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements: </span></strong></p><br><br><ul><li><span>12 Years schooling or equivalent and 1+ year in administration. </span></li><li><span>Proven experience as an office administrator, office assistant or relevant role.</span></li><li><span>Outstanding communication and interpersonal abilities.</span></li><li><span>Excellent organizational skills.</span></li><li><span>Familiarity with office management procedures and basic admin principles.</span></li><li><span>Excellent knowledge of MS Office and office management software.</span></li><li><span>Proficiency in managing and analysing data.</span></li></ul><br><p><span>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</span></p><br><br>Salary & benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>At Johnson Controls, we're building the future of smart, sustainable, and AI-powered buildings through our OpenBlue platform. As Associate Director, Product Operations, you will be the operational leader enabling successful execution across our growing OpenBlue portfolio, helping product, engineering, AI, commercial, and customer success teams deliver exceptional customer outcomes at scale.</p><br><p>You will play a critical role in connecting strategy to execution, ensuring alignment across teams, managing key customer programs, supporting commercial growth, and driving operational excellence across a diverse portfolio of digital and AI-enabled solutions.</p><br><p><b>What You Will Do</b></p><br><p><b>Lead Cross-Portfolio Program Execution</b></p><br><ul><li>Drive the successful delivery of complex, multi-product programs across the OpenBlue portfolio.</li><li>Ensure initiatives are delivered on time, within scope, and aligned to strategic business priorities.</li><li>Manage risks, dependencies, escalations, and resource alignment across multiple teams.</li></ul><p><b>Enable Exceptional Customer Success</b></p><br><ul><li>Act as a trusted partner to Customer Success teams and serve as a key escalation point for portfolio-wide customer needs.</li><li>Support customer onboarding, adoption, and expansion efforts across OpenBlue solutions.</li><li>Help ensure customer feedback is translated into actionable product and operational improvements.</li></ul><p><b>Support Commercial Growth</b></p><br><ul><li>Partner with Commercial and Sales teams to support RFPs, RFIs, and strategic customer opportunities.</li><li>Coordinate contributions from Product, Engineering, AI, UI/UX, and Delivery teams to develop compelling customer proposals.</li><li>Track proposal outcomes and identify opportunities to improve future win rates.</li></ul><p><b>Drive Portfolio Planning and Operational Excellence</b></p><br><ul><li>Lead integrated Program Increment (PI) planning activities across Product, Engineering, AI, and UX teams.</li><li>Ensure roadmap alignment, visibility, and execution consistency across the OpenBlue portfolio.</li><li>Foster collaboration and transparency to support efficient decision-making and delivery.</li></ul><p><b>Support Portfolio Performance and Growth</b></p><br><ul><li>Monitor portfolio health through financial, operational, and customer success metrics.</li><li>Partner with Product and Finance leaders on forecasting, budgeting, profitability tracking, and resource planning.</li><li>Help ensure investments align with strategic growth objectives.</li></ul><p><b>Accelerate AI and Portfolio Transformation</b></p><br><ul><li>Support the evolution of OpenBlue toward AI-native and GenAI-powered solutions.</li><li>Partner with product and AI leaders to operationalize new technologies across the portfolio.</li><li>Help establish scalable delivery frameworks that support innovation and customer value.</li></ul><p><b>How You Will Do It</b></p><br><ul><li>Build strong relationships across Product Management, Engineering, Customer Success, Commercial, Finance, and AI teams.</li><li>Bring structure, governance, and operational discipline to complex, fast-moving initiatives.</li><li>Use data and business insights to drive decision-making and prioritization.</li><li>Facilitate alignment across stakeholders with competing priorities and objectives.</li><li>Balance strategic thinking with hands-on execution to ensure business outcomes are achieved.</li><li>Create clear communication channels that keep teams informed, engaged, and focused on customer success.</li></ul><p><b>What We Are Looking For</b></p><br><p><b>Required Qualifications</b></p><br><ul><li>15+ years of experience in Product Operations, Program Management, Product Management, Business Operations, or related leadership roles.</li><li>Demonstrated success leading large-scale, cross-functional programs within technology, SaaS, digital platform, or enterprise software environments.</li><li>Strong experience working across Product, Engineering, and Business teams.</li><li>Experience leading complex stakeholder groups and influencing executive-level decision making.</li><li>Knowledge of Agile delivery methodologies, PI Planning, and portfolio management practices.</li><li>Strong financial and business acumen, including forecasting, budgeting, profitability tracking, and portfolio reporting.</li><li>Excellent communication, relationship-building, and problem-solving skills.</li><li>Proven ability to operate effectively in a highly collaborative, global environment.</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Experience supporting enterprise software RFPs and complex customer procurement processes.</li><li>Background in smart buildings, IoT, sustainability, workplace solutions, HVAC technologies, or digital building platforms.</li><li>Experience working with AI, machine learning, GenAI, or AI-enabled product portfolios.</li><li>Familiarity with OpenBlue or comparable enterprise platforms.</li><li>PMP, Agile, SAFe, or other relevant project/program management certifications.</li><li>Experience managing large-scale portfolios within enterprise B2B organizations.</li></ul><p><b>Why Join Us?</b></p><br><p>You'll have the opportunity to shape the operational future of OpenBlue while working at the intersection of digital transformation, AI innovation, sustainability, and smart building technology. This is a highly visible leadership role with significant impact across product strategy, customer success, commercial growth, and portfolio performance.</p><br><p>#LI-JM1</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Strategic Development</p><ul><li><p>Drive the formulation and implementation of operational & technical training strategies that align with EGA’s overall strategy, Human Capital and Talent Management.</p></li></ul><p>Safety, Quality, and Environmental Compliance</p><ul><li><p>Ensure adherence to all safety, quality, and environmental management policies and procedures within the department to uphold employee safety and regulatory compliance.</p></li><li><p>Ensure all training materials are compliant with internal and external requirements for all operational areas across EGA</p></li></ul><p>Regulatory Compliance and Quality Assurance</p><ul><li><p>Ensure all training programs meet international and local regulatory standards and promote a culture of quality within the technical training team.</p></li><li><p>Liaise with relevant government entities (e.g., KHDA, ACTVET) to secure recognition for EGA’s technical courses and advance the establishment of EGA as a recognized Training Academy.</p></li></ul><p>Training Management</p><ul><li><p>Oversee the design and management of a comprehensive training curriculum for operational and technical skill development across all Areas of EGA UAE, including JA, AT and ATA operations.</p></li><li><p>Oversee the thorough training needs analyses to identify and deliver training programs for non-supervisory operational employees and National Trainees</p></li><li><p>Lead the design and development of technical and operational training courses, and acquire necessary training materials to facilitate cost-effective delivery.</p></li><li><p>Implement systems ensuring that 30% of operations employees are prepared for their next roles to minimize operational disruptions due to vacancies.</p></li><li><p>Manage the Labour Training pool, including recruitment and selection, training and deployment into the Areas for approximately 150 employees at any one time</p></li><li><p>Manage approximately 140 National Trainees for various training programs on behalf of EGA</p></li><li><p>Ensure the availability of suitable training equipment, resources, and qualified personnel across EGA’s three sites to meet both short- and long-term manpower development objectives.</p></li></ul><p>Training Innovation and strategy</p><ul><li><p>Lead the identification and development of modern training tools aligned with Industry 4.0 technologies, such as AR, VR, MR, and simulators.</p></li></ul><p>On-Job Excellence</p><ul><li><p>Lead the design and execution of the On-Job Excellence program with 30 on-job coaches supporting operations</p></li><li><p>Monitor and report on progress of skill upgrades and readiness for new employees</p></li></ul><p>Budget Management</p><ul><li><p>Prepare and recommend the annual budget for the Technical and Operations Training for EGA (approximately US$4-5M), analysing data to support funding requests on behalf of all of EGA operational areas</p></li><li><p>Monitor financial performance against budget, identifying and addressing areas of concern while capitalizing on improvement opportunities.</p></li></ul><p>Collaboration and Coordination</p><ul><li><p>Collaborate with various plant areas to ensure that training aligns with operational needs, supporting EHS, Emiratisation, Recruitment, and Workforce Planning departments.</p></li></ul><p>Emiratisation Initiatives</p><ul><li><p>Design and implement technical training programs for Graduate and Non-Graduate National trainees, focusing on achieving Emiratisation targets and promoting gender diversity.</p></li><li><p>Manage the training and development of approximately 180 National Trainees through various programs, ensuring clear career pathways and regular engagement with senior leadership.</p></li><li><p>Oversee the design, development and execution of the National Traineeship Program covering all a diverse range of technical requirements across of EGA, including Operations, Power, Maintenance, ATA, Casthouse, Administration, Fire & Rescue and Technical Laboratory & Quality</p></li></ul><p>Staff Development</p><ul><li><p>Coach and mentor the Technical and Operational Training staff to enhance their skills and capabilities.</p></li></ul><p>Reporting and Communication</p><ul><li><p>Provide regular updates to HC management on training plans, progress, and activities, ensuring accurate documentation and timely reporting of critical issues that may impact operations.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in Human Resources, Business Management, Engineering, or a related discipline.</p></li><li><p>Qualification in Training Design and Delivery is preferred.</p></li></ul><p>Minimum Experience</p><ul><li><p>10–12 years of experience in operational and technical training and development.</p></li><li><p>Minimum 3 years in progressively increasing managerial leadership roles.</p></li></ul><p>Skills</p><ul><li><p>Leadership and people management</p></li><li><p>Stakeholder relationship management and engagement</p></li><li><p>Technical training design and delivery</p></li><li><p>Coaching and mentoring</p></li><li><p>Knowledge of smelting process operations</p></li><li><p>Environment, Health & Safety (EHS) focus</p></li><li><p>Problem-solving and decision-making</p></li><li><p>Ability to lead large, diverse teams</p></li><li><p>Planning and organizational skills</p></li><li><p>Action-oriented and service-focused approach</p></li><li><p>Conflict management</p></li><li><p>Communication and interpersonal skills</p></li></ul></li></ul><p></p></section>
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Company Description<br><p><strong>Job Description</strong></p><br><p>IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.</p><br><p>At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.</p><br><p>We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.</p><br><p>If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>As our Director – Finance Tools, Process & Systems, you will join the Corporate FP&A team as a strategic leader driving the transformation of IFS's Finance tools, processes, data architecture and AI capability. This is a rare, high-impact role at the intersection of Finance, Technology, Data and AI created to act as the Finance technical expert on the enterprise-wide rollout of a next-generation, AI-enabled EPM platform, provide senior Finance input to the redesign of the Group's ERP and Finance data structures, champion the embedding of AI across planning and analysis, and over time assume ownership of the global FP&A processes. You will work as an individual contributor with a clear mandate to assemble teams to deliver core projects and deliverables, and will operate as the bridge between Finance, Technology, Data and executive stakeholders, translating complex business requirements into scalable, system-enabled and AI-augmented operating models.</p><br><p><strong>Role Boundaries & Interfaces</strong></p><br><p>This role has been carefully scoped to complement existing responsibilities within Corporate FP&A, Accounting and IT. It is not a reporting role, an AI Business Unit role, or an EPM platform ownership role it is the Finance technical expert and governance leader that connects these disciplines.</p><br><p><strong>Key Responsibilities – EPM Programme Leadership</strong></p><br><ul><li>Act as Finance technical expert and delivery partner for the enterprise EPM platform, working alongside IT (as platform owner) to shape how the platform is designed, configured and deployed.</li><li>Lead vendor evaluation, selection, contracting and implementation partner management, including RFI, PoC, scoring, business case and Steering Committee governance.</li><li>Own the Finance requirements and future-state EPM solution design covering SaaS revenue (ARR/ACV/TCV), workforce and project cost planning, allocations, product/industry visibility, consolidation and AI-enabled scenario modelling.</li><li>Define the target planning operating model, integration architecture (ERP, GL, HCM, CRM, BI) and data model to ensure a single, governed version of the truth.</li><li>Drive user adoption, change management, training and continuous optimisation post go-live.</li><li>Establish and enforce Finance-side EPM governance, controls and release management standards in partnership with IT.</li></ul><p><strong>Key Responsibilities – AI Enablement & Finance Innovation</strong></p><br><ul><li>Act as the AI champion within Corporate FP&A, defining and executing the AI roadmap for planning, forecasting, reporting and process automation.</li><li>Embed AI-enabled forecasting, anomaly detection, driver-based scenario modelling and natural language query capabilities into the EPM and reporting stack.</li><li>Partner with the CIO, Data & AI teams and Finance leadership to identify, prioritise and deliver high-value AI use cases in Finance without duplicating AI Business Unit product work.</li><li>Establish AI governance, model risk management, data quality and ethical use standards for Finance-owned AI applications.</li><li>Evaluate emerging AI and GenAI capabilities copilots, agentic AI, LLM-based analytics and intelligent automation and lead pilots to accelerate adoption where value is proven.</li><li>Build AI literacy across the FP&A team through training, playbooks and hands-on enablement, creating an AI-fluent Finance organisation.</li></ul><p><strong>Key Responsibilities – ERP & Finance Data Structure Redesign</strong></p><br><ul><li>Act as a senior Finance leader within the Group's ERP and Finance data architecture redesign programme, partnering with Group Reporting, Accounting, Technology and BI to redesign end-to-end data structures from GL through management, statutory and investor reporting.</li><li>Interface with Accounting on the governance of the Chart of Accounts, cost centre hierarchies, business unit, product, function, project and legal entity dimensions to enable clean GAAP-first reporting that reconciles to management views.</li><li>Partner with ERP and Data/BI platform owners to define a coherent data lineage from voucher row through GL cube, consolidation and reporting layer that is AI-ready and scalable.</li><li>Champion transaction-level data transparency and reduce reliance on downstream reporting workarounds.</li><li>Support governance for master data ownership, chart-of-accounts change control and attribute mapping across systems.</li></ul><p><strong>Key Responsibilities – Budget & Forecast Process</strong></p><br><ul><li>Over time, assume end-to-end ownership of the global Budget and Forecast operating model process & governance.</li><li>Drive continuous improvement in forecast accuracy, planning efficiency and stakeholder accountability, leveraging the new EPM platform, AI-enabled forecasting and redesigned data architecture.</li><li>Lead long-range planning, scenario modelling and AI-driven, driver-based planning enhancements as the platform matures.</li></ul><p><strong>Key Responsibilities – Leadership, Delivery & Team Build-Out</strong></p><br><ul><li>Provide senior delivery leadership across concurrent transformation workstreams balancing strategic design authority with hands-on programme execution.</li><li>Represent Finance on the EPM Steering Committee and Finance data architecture steering forum.</li><li>Lead the interface with external consulting and implementation partners across the EPM and Finance data programmes, ensuring scope discipline, quality delivery and knowledge transfer.</li><li>Influence senior stakeholders including the CFO, VP Corporate FP&A, VP Group Reporting, Head of Accounting, CIO and Business Unit CFOs to secure alignment and pace.</li></ul><p><strong>Requirements</strong></p><br><ul><li>Extensive experience leading enterprise Finance transformation programmes within the software industry SaaS or subscription-based businesses strongly preferred.</li><li>Business-wide transformation experience within a global software business is essential.</li><li>Proven track record leading at least one end-to-end EPM platform selection and implementation (e.g., OneStream, Pigment, Anaplan, Oracle EPM, Workday Adaptive, SAP BPC) at scale.</li><li>Demonstrated experience embedding AI and GenAI capabilities into Finance processes, EPM platforms or reporting stacks.</li><li>Strong AI fluency familiarity with modern AI/GenAI tooling (copilots, LLMs, agentic AI, ML-based forecasting), data science fundamentals and applied use cases in Finance.</li><li>Track record of driving AI adoption at scale within a Finance function.</li><li>Direct experience redesigning ERP-linked data structures, Charts of Accounts, cost centre hierarchies and management reporting architectures within complex global environments.</li><li>Consulting background Big 4 (Deloitte, EY, PwC, KPMG), Accenture, IBM or equivalent with a Finance Transformation, EPM or Enterprise Performance practice pedigree preferred.</li><li>Strong balance of technical depth (data models, integration architecture, systems design, EPM configuration, AI/ML solution design) and delivery leadership (programme management, governance, stakeholder influence, change management).</li><li>Proven experience leading external consulting and implementation partners on major transformation programmes.</li><li>Deep understanding of SaaS metrics ARR, ACV, TCV, NRR, GRR and how they flow through planning, GL and reporting layers.</li><li>Experience operating in matrixed global organisations, engaging effectively with CFO-level and executive stakeholders.</li><li>Excellent communication and influencing skills, with the ability to translate complex technical and AI concepts into clear business outcomes.</li></ul><br>Qualifications<br><ul><li>Degree-level qualification in Finance, Accounting, Business, Engineering, Computer Science, Data Science or a related discipline.</li><li>Professional qualification (ACA, ACCA, CIMA, CPA), MBA, EPM implementation credentials or AI/ML certifications viewed favourably.</li><li>Fluent business English required.</li></ul><br>Additional Information<br><ul><li>A persistent nature and a willingness to understand and overcome operational challenges/obstacles.</li><li>Ability to understand processes and challenges and effectively communicate internally.</li><li>Ability to understand internal processes and navigate effectively.</li><li>Previous experience in a multinational technology company would be an advantage</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Strategy Development and Implementation</p><ul><li><p>Sets out EGA's Safety and Governance strategy and framework based on EGA's overall ESG & Sustainability strategy, purpose, bold aspirations, and values.</p></li><li><p>Directs the implementation of the functional strategy ensuring alignment to group strategy, EGA's vision, mission, and corporate objectives.</p></li><li><p>Ensures that functional strategy and related strategic plans are developed and implemented, aligned with the organization's vision and mission.</p></li><li><p>Provides subject matter expertise for the assigned domain and counsels EGA leadership on related matters to support achievement of corporate and functional strategies.</p></li><li><p>Shares the approved strategy with local/legal authorities, where appropriate, to obtain feedback as part of continuous improvement.</p></li></ul><p>Leadership</p><ul><li><p>Manages the effective achievement of functional objectives through leadership, performance management, and team development.</p></li><li><p>Establishes SMART KPIs for departments to measure individual and departmental performance against company objectives and values.</p></li><li><p>Leads talent development initiatives in collaboration with discipline experts to ensure business capability.</p></li><li><p>Acts as a role model by promoting organizational values and ethics across the function.</p></li><li><p>Oversees effective coordination with other departments to ensure timely information flow and service delivery.</p></li></ul><p>Budgeting and Financial Performance</p><ul><li><p>Oversees the consolidation and recommendation of the functional budget.</p></li><li><p>Monitors financial performance against budget to identify cost reduction opportunities and performance improvements.</p></li></ul><p>Policies, Systems, Processes & Procedures</p><ul><li><p>Develops company-wide safety policies, processes, and procedures and monitors their effectiveness.</p></li><li><p>Implements corporate procedures and guidelines across the business.</p></li><li><p>Communicates relevant safety and governance information to ensure management remains informed of initiatives and changes.</p></li></ul><p>Safety Governance</p><ul><li><p>Leads the development of a comprehensive governance framework for safety management across EGA.</p></li><li><p>Oversees implementation of safety policies, systems, procedures, and controls to ensure legislative and procedural compliance.</p></li><li><p>Provides expert guidance to management on safety roles and responsibilities.</p></li><li><p>Ensures implementation, review, updating, and auditing of EGA safety systems.</p></li><li><p>Monitors safety system procedures and updates them in line with legislative and organizational changes.</p></li><li><p>Plans, leads, and coordinates safety improvement projects across all EGA sites.</p></li><li><p>Leads safety meetings and inspections to ensure compliance and corrective actions.</p></li><li><p>Plans and conducts safety and compliance audits.</p></li><li><p>Develops, implements, manages, and maintains comprehensive safety programs.</p></li><li><p>Provides guidance to site management to ensure compliance with local regulations and EGA standards.</p></li></ul><p>EGA Site Safety</p><ul><li><p>Leads day-to-day safety operations across all EGA sites.</p></li><li><p>Reviews and stops operations or activities that may endanger employees.</p></li><li><p>Drives proactive initiatives to minimize workplace injuries and accidents.</p></li><li><p>Leads major incident investigations and oversees investigation reporting.</p></li><li><p>Reviews accident and incident reports.</p></li><li><p>Plans and organizes safety training programs for all organizational levels.</p></li><li><p>Reviews and enhances safety training programs.</p></li><li><p>Conducts safety inspections and audits to ensure compliance.</p></li><li><p>Analyses accident and incident trends and recommends improvement plans.</p></li><li><p>Provides safety advice and support to area management.</p></li></ul><p>International Safety</p><ul><li><p>Develops and implements training programs covering international safety standards.</p></li><li><p>Leads safety awareness initiatives through workshops, seminars, and communication campaigns.</p></li><li><p>Implements and maintains standardized reporting systems for safety incidents and compliance.</p></li><li><p>Reviews and updates safety procedures to align with international standards and regulations.</p></li><li><p>Promotes continuous improvement through employee feedback.</p></li><li><p>Monitors compliance across international operations through audits and inspections.</p></li></ul><p>Stakeholder Management</p><ul><li><p>Develops and maintains effective relationships with internal and external stakeholders while ensuring high standards of business ethics and timely resolution of critical issues.</p></li></ul><p>Safety, Quality & Environment</p><ul><li><p>Ensures compliance with all relevant safety, quality, and environmental policies, procedures, and controls to protect employees, meet legislative requirements, and support environmental responsibility.</p></li></ul><p>Change Management</p><ul><li><p>Leads change management through continuous improvement of systems, processes, and practices while considering global standards and business changes.</p></li></ul><p>Reporting</p><ul><li><p>Ensures all functional reports are prepared accurately, on time, and in accordance with EGA requirements, policies, and quality standards.</p></li></ul><p>Authority / Decision Making</p><p><strong>Authority</strong></p><ul><li><p>Acts within clearly defined policies, standards, and specific objectives.</p></li></ul><p><strong>Decision Making</strong></p><ul><li><p>Identifies critical factors affecting decision outcomes.</p></li><li><p>Evaluates options accurately and establishes priorities.</p></li><li><p>Anticipates outcomes and understands logical consequences.</p></li><li><p>Navigates risk and uncertainty effectively.</p></li><li><p>Applies sound judgment in situations requiring quantitative analysis.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in a relevant discipline such as Safety Management or HSSE.</p></li><li><p>Professional Certification or Diploma in Safety Management.</p></li><li><p>Lead Auditor certification.</p></li></ul><p>Minimum Experience</p><ul><li><p>12 years of safety experience in an industrial environment, including at least 4 years in a safety management role.</p></li></ul><p>Skills & Abilities</p><ul><li><p>Risk assessment and management.</p></li><li><p>Knowledge of administrative policies and procedures.</p></li><li><p>Familiarity with project and departmental budgeting processes and tools.</p></li><li><p>Knowledge of project controls.</p></li><li><p>Conceptual planning ability.</p></li><li><p>Conflict management and problem-solving skills.</p></li><li><p>Strong leadership capability.</p></li><li><p>Ability to manage multiple priorities simultaneously.</p></li><li><p>Effective communication, meeting facilitation, and presentation skills.</p></li><li><p>Proficiency with time reporting systems.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ability to design and deliver training programs.</p></li><li><p>Excellent organizational skills with strong attention to detail.</p></li></ul></li></ul><p></p></section>
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<span>Description</span><br><span></span><p>MedNet, a leading healthcare management and third-party administration (TPA) provider and part of Munich Re Group, is seeking an exceptional<strong>Chief Commercial Officer (CCO)</strong>to lead the next phase of our commercial growth and market expansion journey.</p><br><p>This is a rare opportunity for a visionary and results-driven executive to influence the future of healthcare administration across the region. As a member of the MedNet Leadership Team, the CCO will be responsible for defining and executing MedNet's commercial strategy, accelerating profitable growth, strengthening client and partner relationships, developing profitable products and services and positioning the organization for long-term success in an increasingly dynamic healthcare landscape.</p><br><p>Leading a diverse and geographically dispersed commercial organization, the successful candidate will champion a customer-centric, performance-driven culture while identifying new opportunities for growth across existing and emerging MedNet locations.</p><br><p><strong>Your Role:</strong></p><br><ul><li>Develop and execute a compelling commercial strategy that supports MedNet's long-term business objectives and sustainable growth ambitions.</li><li>Drive profitable revenue growth and increase market share across existing and new markets.</li><li>Identify emerging market trends, customer needs and product innovation opportunities to strengthen MedNet's competitive positioning.</li><li>Lead all aspects of business development, client management, strategic partnerships, branding and market expansion across the Group.</li><li>Partner closely with Munich Re's Client Management and Business Development teams to maximize opportunities and strengthen client engagement across the region.</li><li>Oversee strategic marketing, brand and partnership initiatives to enhance MedNet's visibility, reputation and leadership position within the healthcare ecosystem.</li><li>Lead the development of new products, propositions and service offerings that create meaningful value for clients and deliver sustainable profitability.</li><li>Build and nurture strategic relationships with key clients, insurers, brokers, healthcare providers, regulators, government stakeholders and business partners.</li><li>Represent MedNet at executive forums, industry events and key stakeholder engagements, serving as an ambassador for the organization and the Munich Re Group.</li><li>Champion transformation initiatives that enhance the client experience and improve commercial effectiveness.</li><li>Inspire and develop high-performing commercial teams across multiple markets, fostering a culture of collaboration, accountability and excellence.</li><li>Drive organizational alignment and change management initiatives to ensure a consistent and market-leading commercial approach across all MedNet entities.</li></ul><br> <br> <span>Qualifications</span><br><span></span><p><strong>Your Profile:</strong></p><br><ul><li>15+ years of progressive leadership experience, including significant commercial, strategic or general management responsibility.</li><li>Bachelor's degree in Marketing, Business Administration, Finance, Healthcare Management or a related discipline; MBA preferred.</li><li>Proven ability to lead large and geographically dispersed teams through periods of growth, transformation and change.</li><li>A proven track record of senior commercial leadership experience, ideally within Third Party Administrators (TPA’s), health insurance, healthcare administration, or related financial services sectors.</li><li>Deep understanding of the UAE health insurance market, including payer dynamics, regulatory landscape and established relationships with key decision-makers across insurers, brokers and healthcare providers</li><li>Strong understanding of health insurance principles, healthcare ecosystems and relevant regulatory environments.</li><li>Demonstrated success in developing and executing growth strategies, entering new markets and delivering measurable commercial results.</li><li>Strong commercial acumen with a focus on profitability, value creation and customer outcomes.</li><li>Experience driving product innovation and new revenue-generating opportunities.</li><li>Experience building and managing executive-level relationships with clients, partners, regulators and government entities.</li><li>Exceptional strategic thinking, leadership, negotiation and influencing skills.</li><li>Significant experience leading regional or multi-country operations and managing complex stakeholder environments.</li></ul><p><strong>Success in this role will be measured by:</strong></p><br><ul><li>Delivery of Group revenue growth and profitability targets.</li><li>Achievement of client retention and strategic account growth objectives.</li><li>Growth of new business and successful markets expansion initiatives.</li><li>Development of new revenue streams and strategic partnerships.</li><li>Strengthening of MedNet's market position and brand reputation.</li><li>Leading a high-performing commercial organization across the region.</li></ul><p><strong>Why Join MedNet?</strong></p><br><p>At MedNet, you will have the opportunity to shape the future of healthcare administration across a diverse and rapidly evolving region. As part of the Munich Re Group, you will work alongside industry-leading professionals while contributing to meaningful healthcare solutions that improve access, experience and outcomes for millions of members.</p><br><p>Join us and play a pivotal role in delivering sustainable growth, driving commercial results and creating lasting value for our clients, partners and communities.</p><br><br> </div>
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong><br>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.<br> </p><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of the Fairmont family – with 90+ spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. </p><br><br>Job Description<br><br><p>Lead and support the development and implementation of innovative Food & Beverage concepts across the Raffles and Fairmont brands. Ensure that new openings, renovations, and strategic F&B projects deliver distinctive, commercially successful, and brand-aligned dining experiences. Translate the overarching brand strategy into tangible, compelling restaurant, bar, and experiential offerings throughout the portfolio, enhancing guest satisfaction and driving revenue.</p><br><p>•<strong>Strategic Concept Development & Positioning:</strong></p><br><p>•Lead the end-to-end development of innovative and commercially viable F&B concepts, from ideation to detailed proposition, ensuring alignment with Raffles and Fairmont brand standards and market trends.</p><br><p>•Define unique selling propositions and positioning for all new and renovated F&B outlets to ensure competitive differentiation and guest appeal.</p><br><p>•Conduct comprehensive market research and competitive analysis to identify emerging F&B trends, consumer preferences, and opportunities for brand innovation.</p><br><p>•Develop detailed business cases for proposed F&B concepts, including financial projections, operational requirements, and risk assessments.</p><br><p>•<strong>Project Delivery & Pre-Opening Support:</strong></p><br><p>•Oversee the successful execution of F&B development projects from concept approval through to pre-opening, ensuring adherence to timelines, budgets, and quality standards.</p><br><p>•Collaborate closely with internal development, design, and operations teams, as well as external partners, to ensure seamless integration of F&B concepts into hotel projects.</p><br><p>•Provide expert guidance and support during the design and construction phases, ensuring F&B operational efficiency and guest experience are prioritized.</p><br><p>•Develop and implement pre-opening strategies for F&B outlets, including operational manuals, service standards, and initial menu development in collaboration with culinary teams.</p><br><p>•<strong>Stakeholder Alignment & Governance:</strong></p><br><p>•Act as the primary F&B development liaison with hotel owners and key stakeholders, effectively communicating project vision, progress, and securing buy-in.</p><br><p>•Facilitate decision-making processes by presenting clear, data-driven recommendations and managing expectations across diverse stakeholder groups.</p><br><p>•Establish and maintain robust governance processes for F&B concept approval, ensuring all projects meet brand guidelines, operational feasibility, and financial targets.</p><br><p>•Build strong relationships with internal departments (e.g., Operations, Technical Services, Procurement, Marketing) to ensure collaborative project execution and successful F&B activations.</p><br><p>•<strong>Industry Intelligence & Innovation:</strong></p><br><p>•Continuously monitor global F&B trends, innovations, and best practices within the luxury hospitality sector and beyond.</p><br><p>•Translate market insights into actionable strategies and innovative F&B offerings that enhance brand reputation and guest experience.</p><br><p>•Foster a culture of creativity and continuous improvement within the F&B development process.</p><br><p>•Identify and evaluate potential partnerships with chefs, restaurateurs, and third-party operators to enhance the F&B portfolio.</p><br><p>•<strong>Performance Monitoring & Optimization:</strong></p><br><p>•In collaboration with operations, contribute to the post-opening review of F&B concepts to assess performance against initial objectives and identify areas for refinement.</p><br><p>•Develop scalable F&B concepts and operational models that can be adapted across a diverse global portfolio.</p><br><br>Qualifications<br><br><p>•Senior F&B development professional with a strong international exposure, capable of translating broad brand vision into commercially successful, distinctive, and operationally excellent concepts.</p><br><p>•Extensive experience (10-15+ years) in F&B leadership or development roles within luxury hospitality, including multi-property or corporate F&B development.</p><br><p>•Proven experience in both hotel-based F&B operations and standalone restaurant/bar development and concept creation.</p><br><p>•Recognized for industry awareness, innovative thinking, structured execution, and exceptional stakeholder alignment and management skills.</p><br><p>•Strong exposure to luxury or premium hospitality environments, with a deep understanding of guest expectations and service standards in this segment.</p><br><p>•Demonstrable experience in concept development, pre-opening projects, and the full lifecycle of F&B outlet creation and renovation.</p><br> </div>
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<p><br>What if you could shape a career as unique as you?<br>At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons.</p><br><p>WSP ME team has ambitions to significantly expand our energy team. We are seeking a Technical Expert with core expertise in Electrical domain with proven experience on HV Sub-stations while working on Power Transmission & Distribution Projects. The incumbent would be a proven leader with strong technical expertise who will be managing electrical team, enable timely and quality delivery of projects and act as the front face to our key clients in Middle East. </p><br><br>Responsibilities:<br><p>Role relating to Associate Technical Director– Electrical for Power Transmission & Distribution projects.<br>This includes (but not limited to):</p><br><ul><li>This role includes overall leadership of Electrical Discipline which will entail technical leadership responsibilities including client management, project delivery, bids & proposals & people management (mentoring, training, team growth) etc. </li><li>The candidate should have strong technical knowledge in both primary & secondary detailed engineering of EHV substations and subject matter expert at least one of them.</li><li>Expertise in conceptual engineering drawings & designs (calculations), BOQs for Extra High Voltage (EHV) projects, covering both Air Insulated Substations (AIS) and Gas Insulated Substations (GIS), ranging from 132 kV up to 400kV (with a particular emphasis on 220 kV voltages and above).</li><li>Perform design review for electrical deliverables related to T&D projects while acting as a lead and directly interfacing with clients.</li><li>Manage a team of engineers and designers in carrying out electrical design review and basic engineering works including sizing calculations, layouts, BOQ and provide necessary technical inputs to designers, procurement assistance in compliance with tender specifications and design basis, within budgeted man-hour and project schedules.</li><li>Candidate shall have expertise in basic design/review of electrical substation facilities including Single Line Diagram, Protection Single Line diagram, General Arrangement layout, Sectional Layout, Erection key diagram, Direct Stroke Lightning protection, LT AC/DC diagrams, Lighting, ground mat design, Power One Line diagram, schematic diagrams, wiring diagrams, Panel GA drawing, BOM of P&C Panel, LT AC/DC diagrams.</li><li>Preparation of project specifications for material and equipment purchase and installation.</li><li>Experience of conducting feasibility studies, conceptual design report (CDR), design reviews and monitoring the site supervision work on OE roles.</li><li>Delivery of accurate and thorough designs that will meet industry standards and specifications, and meet good engineering practice with excellent constructability.</li><li>Review of internal and external designs for code compliance, good design practice and constructability.<br>Resolving site queries during the construction phase of projects.</li><li>Maintaining complete project documentation with respect to substation design and construction, including all completion packages, as-built requirements and return data information.</li><li>Making and maintaining appropriate commitments to project teams and coordinating design activities with multi-disciplined project team members.</li><li>Assist in the preparation of technical inquiry requests (Inquiry Requisitions) to vendors, participate in the technical evaluation of vendor bid offers. Partake in Technical Bid Evaluations (TBE), review vendor drawings and documents. Review design calculations, ensure vendor equipment specifications meet with client equipment specifications and are within budgeted costs.</li><li>Lead the proposal and bidding work for all power & network related projects.</li><li>Collaborate with WSP offices and GCC team for successful delivery of the PT&D projects.</li><li>Provide guidance and mentorship to less experienced team members.</li><li>Engage in training sessions and meetings dedicated to addressing targeted organizational initiatives.</li><li>Ability to lead the projects and deal the client with hands on experience in project management processes/activities.</li><li>Willingness to visit client offices/project sites in ME as and when required.<br> </li></ul><br>Qualifications:<br><ul><li>Possess a Graduate or Post Graduate Degree in Electrical engineering from an accredited institution.</li><li>15-20 years of experience of working in a lead role on large size capital projects in Middle East.</li><li>Familiarity with software tools like Auto CAD, ETAP, PSS/E, ASPEN will be an added advantage.</li><li>Experience of working on projects with Middle East Utilities like TAQA/ADDC/SEC/NGSA/DEWA will be strong differentiator.</li><li>Excellent verbal and written communication skills.</li><li>Demonstrated leadership skills, Strong problem solving and analytical skills.</li><li>Self-motivated and eager learner, aptitude to grow and develop within the field.</li></ul><p><strong>Imagine a better future for you and a better future for us all.</strong><br>Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?<br><strong>With us, you can. Apply today.</strong></p><br> </div>
Job Purpose Lead and direct the organization’s international commercial operations, business growth initiatives, strategic partnerships, and contractual activities across Oil & Gas, Dredging, Marine, Offshore, EPC, and infrastructure-related projects while ensuring commercial sustainability, profitability, and long-term market positioning Develop and implement international commercial strategies, tendering frameworks, pricing models, and client engagement plans that strengthen competitive advantage, maximize revenue generation, improve project margins, and support regional and global expansion objectives Oversee the full commercial lifecycle including opportunity identification, pre-qualification, bid management, contract negotiations, risk mitigation, claims management, and post-award commercial governance while ensuring compliance with corporate policies, contractual obligations, and international business standards<br>Responsibilities:Develop and execute international commercial strategies aligned with the organization’s long-term growth objectives, ensuring sustainable revenue generation, improved profitability, market penetration, and enhanced positioning within Oil & Gas, Offshore, Dredging, Marine, EPC, and infrastructure sectors Lead and manage the commercial, business development, tendering, estimation, contracts, and proposal functions across international operations while establishing performance targets, operational frameworks, governance standards, and measurable commercial outcomes Identify, evaluate, and secure new international business opportunities through strategic market analysis, client engagement, networking initiatives, industry intelligence, and proactive relationship management with clients, partners, consultants, and governmental entities Direct the preparation, review, and submission of complex international tenders, bids, and commercial proposals ensuring technical alignment, commercial competitiveness, contractual compliance, financial viability, and adherence to organizational approval processes Lead high-level commercial negotiations with international clients, joint venture partners, subcontractors, suppliers, and stakeholders to achieve commercially favorable terms, minimize organizational exposure, and strengthen long-term business relationships Establish and maintain robust contract management processes for EPC, offshore, dredging, marine construction, vessel operations, and Oil & Gas service agreements while ensuring compliance with contractual obligations, legal frameworks, and commercial commitments Provide strategic commercial guidance to executive leadership regarding project risks, market conditions, pricing strategies, competitor positioning, business expansion opportunities, and contractual liabilities impacting operational and financial performance Oversee commercial risk management activities including identification, evaluation, mitigation, and resolution of contractual, financial, operational, geopolitical, and regulatory risks associated with international projects and business operations Manage and support claims preparation, variation orders, dispute resolution, extension of time submissions, commercial settlements, and arbitration support activities to protect organizational interests and maximize commercial recovery Collaborate closely with operations, engineering, procurement, finance, legal, and project management teams to ensure commercial alignment throughout project execution, cost control, contractual administration, and change management processes Drive financial performance by monitoring project margins, revenue forecasts, commercial KPIs, cash flow exposure, pricing structures, cost optimization initiatives, and overall commercial efficiency across international business portfolios Build and maintain strong relationships with international clients, government authorities, national oil companies, marine operators, port authorities, consultants, EPC contractors, and strategic stakeholders to support repeat business opportunities and long-term partnerships Lead commercial due diligence activities for mergers, acquisitions, partnerships, joint ventures, consortium arrangements, and strategic alliances while assessing commercial viability, contractual exposure, and business sustainability Ensure all commercial activities comply with applicable international laws, regulatory requirements, anti-bribery standards, corporate governance frameworks, ethical business practices, and organizational policies Develop and implement commercial policies, procedures, governance standards, templates, and reporting mechanisms that improve operational consistency, contractual discipline, commercial transparency, and organizational efficiency Mentor, develop, and lead multicultural commercial teams by promoting high-performance standards, succession planning, professional development, knowledge transfer, and collaborative working practices across regional and international operations Monitor international market trends, competitor activities, geopolitical developments, energy sector movements, maritime regulations, and economic conditions to identify emerging opportunities, threats, and strategic commercial adjustments Support executive management in preparing strategic business plans, annual budgets, commercial forecasts, investment evaluations, and organizational growth initiatives related to international operations Participate in executive-level meetings, client presentations, commercial reviews, industry conferences, and strategic negotiations representing the organization’s commercial interests and reinforcing corporate reputation within international markets Drive continuous improvement initiatives within commercial operations by leveraging technology, digital tendering systems, data analytics, benchmarking practices, and performance management tools to enhance efficiency and decision-making capabilities<br>Requirements: Bachelor’s Degree in Business Administration, Commercial Management, Quantity Surveying, Engineering, Law, Finance, Marine Engineering, or equivalent Master’s Degree in Business Administration (MBA), Commercial Management, Project Management, Engineering Management, or related field is highly preferred Minimum 15 years of related work experience in similar industries, with proven management record Certifications:Professional certification in Commercial Management, Contract Management, Project Management, or Procurement is preferred Certifications such as MRICS, PMP, CCM, CPCM, MBA, or equivalent international commercial certifications are considered advantageous Familiarity with FIDIC, NEC, EPC, BIMCO, offshore marine contracts, and international arbitration frameworks is highly desirable.
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<span><b>Key Responsibilities</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• Manage the daily coordination of client insurance referrals between PvB RMs, WPs, ISs and insurance brokers, ensuring timely follow-up.</span><br><span>• Track and monitor the status of referrals, ensuring accurate documentation of all client-related information.</span><br><span>• Identify bottlenecks in referral workflows and coordinate with internal teams to resolve issues.</span><br><span>• Collaborate with internal teams across regions to ensure consistency and alignment of referral processes.</span></p><br><br>
<p><strong><span>Business</span></strong><br><span>• Coordinate and schedule PvB RMs and CSMs training sessions to improve frontline knowledge of insurance referral processes and governance.</span><br><span>• Support client seminars by liaising with insurance brokers, IS and internal teams, ensuring seamless event delivery.</span><br><span>• Act as a contact point for PvB RMs & CSMs, responding to queries related to insurance referrals and broker engagements.</span><br><span>• Gather feedback from PvB RMs and insurance brokers to continuously improve referral processes and client engagement strategies.</span></p><br><br> <br><p><strong><span>Processes</span></strong><br><span>• Ensure referrals are processed in compliance with regulatory requirements and internal governance frameworks. </span><br><span>• Maintain and update referral logs, tracking the progress of referrals from initiation to policy inception and prepare operational reports.</span><br><span>• Identify areas for process improvement and suggest initiatives to enhance operational efficiency.</span><br><span>• Assist with complaint resolution by tracking issues and collaborating with stakeholders to provide timely solutions.</span><br><span>• Monitor operational risks and escalate issues related to policy processes, referral documentation, or compliance gaps.</span><br><span>• Stay updated on regulatory changes impacting insurance and coordinate with internal teams to align processes accordingly. </span><br><span>• Assist in preparing presentations and updates for senior management on insurance referral activities.</span></p><br><br>
<p><span><strong>Regulatory & Business Conduct</strong><br>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. <br>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.<br>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Knowledge of financial markets and HNW insurance products</span><br><span>• People management and coaching skills</span><br><span>• Communication and presentation skills</span><br><span>• All business guidelines and compliance issues</span><br><span>• Capabilities in growing the business for a team</span><br><span>• Risk management capabilities</span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate</span><br><span>• Fluency in business English/speaking other languages will be an advantage.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br> <br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br> <br>Together we:<br> <br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br> <br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br>
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