Tourism manager Jobs

<ul><li><p>Promote and sell our water sports & marine activities with Hotel guests</p></li><li><p>Handle customer inquiries and bookings</p></li><li><p>Assist customers before their activities for smooth experience</p></li><li><p>Build good relationships with customers</p></li><li><p>Explain available activities, packages, prices, and promotions.</p></li><li><p>Coordinate with the operations team regarding customer bookings and schedules.</p></li><li><p>Assist in promoting the company’s services and special offers.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Previous experience in <strong>sales, customer service, tourism, or hospitality</strong> is a plus</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Fluent in <strong>English</strong>; additional languages are an advantage.</p></li><li><p>Confident, friendly, and professional when dealing with customers.</p></li><li><p>Strong sales and negotiation skills.</p></li><li><p>Able to work in a fast-paced environment.</p></li><li><p>Good knowledge of social media and WhatsApp communication is an advantage.</p></li><li><p>Basic computer skills and ability to manage bookings and customer inquiries.</p></li><li><p>A positive attitude, self-motivated, and able to work as part of a team.</p></li><li><p>Experience in <strong>water sports, marine tourism, or outdoor activities</strong> is an advantage.</p></li></ul>

<p>Position Title: Executive Assistant – Travel and Tourism Employment Type: Full Time Salary: depending on experience and qualifications plus company benefits Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: - Provide high-level executive support to the CEO by managing calendars, meetings, correspondence, confidential documents, and ensuring daily priorities are well-organized and executed. - Coordinate local and international business travel, including flights, hotels, visas, itineraries, and logistics, while arranging executive meetings, client appointments, and company events. - Prepare professional reports, presentations, quotations, contracts, minutes of meetings, and business correspondence, while following up with internal departments and external stakeholders to ensure timely completion of action items. - Act as the CEO's right hand by handling administrative and operational tasks, liaising with clients, suppliers, and partners, maintaining organized records, and proactively supporting special projects and business initiatives</p><p>- Bachelor's Degree in Business Administration, Hospitality, Tourism, or a related field - Minimum of 3 years of experience as an Executive Assistant, Personal Assistant, or Executive Secretary supporting a CEO, Director, or senior executive, preferably within the Travel & Tourism, Hospitality, Aviation, or Service industry. - Excellent organizational, multitasking, time management, and written and verbal English communication skills, with the ability to maintain professionalism and handle confidential information. - Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), with strong report writing and presentation preparation skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>1</span></strong></p><br> <p><strong><span>Job Details</span></strong></p><br> <br> <p><strong><span>Job Title</span></strong></p><br> <p><span>Events Performance, Analysis, &amp; Reporting Unit Head</span></p><br> <br> <p><strong><span>Department</span></strong></p><br> <p><span>Abu Dhabi Events Bureau &nbsp;</span></p><br> <p><strong><span>Section </span></strong></p><br> <p><span>Events Strategy &amp; Planning</span></p><br> <p><strong><span>Unit</span></strong></p><br> <p><span>Events Performance, Analysis, &amp; Reporting</span></p><br> <br> <p><strong><span>Direct Manager</span></strong></p><br> <p><span>Events Strategy &amp; Planning</span><span>Section Head</span></p><br> <br> <p><strong><span>2</span></strong></p><br> <p><strong><span>Role Purpose</span></strong></p><br> <br> <p><span>Lead and oversee the measurement, evaluation, and reporting of all events and ensure data-driven insights are used to guide strategic decision-making, maximize return on investment, and align event programming with event financial and performance targets. The role includes ownership of KPIs, events budgeting oversight, and cross-department collaboration to ensure accountability, transparency, and optimization of event-related investments.</span></p><br> <br> <p><strong><span>3</span></strong></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <br> <p><strong><span>Performance Framework &amp; KPI Development</span></strong></p><br> <ul> <li><span>Lead the creation and rollout of performance measurement systems for all events supported by DCT, ensuring they align with broader tourism, economic, cultural, and social goals. </span></li> <li><span>Define clear and consistent key performance indicators (KPIs) to measure the impact of events and ensure all teams use the same benchmarks. </span></li> <li><span>Guide the development of long-term methods to track event performance over time and evaluate their true value and return on investment. </span></li> </ul> <p><strong><span>Data Collection &amp; Insights</span></strong></p><br> <ul> <li><span>Oversee how performance data is collected, reviewed, and reported, making sure it is accurate, timely, and useful for decision-making. </span></li> <li><span>Use data analysis tools to identify trends, risks, and opportunities, helping leadership make informed and strategic decisions. </span></li> <li><span>Work closely with other departments to connect performance results with future event planning and tourism development efforts. </span></li> </ul> <p><strong><span>Financial Planning &amp; ROI Analysis</span></strong></p><br> <ul> <li><span>Lead financial planning for events, including budgeting, cash flow, and investment analysis. </span></li> <li><span>Evaluate the cost-effectiveness and return on investment (ROI) of each event to ensure they meet DCT's strategic goals. </span></li> <li><span>Partner with Finance, Sponsorships, and Commercial teams to ensure financial plans are realistic and aligned across departments</span><strong><span>. </span></strong></li> </ul> <p><strong><span>Shared Activities</span></strong></p><br> <ul> <li><span>Ensure effective cascading of the functional strategy into unit business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.&nbsp;</span></li> <li><span>Manage the effective achievement of assigned objectives through the leadership of the unit by setting individual objectives, managing performance, developing and motivating staff to maximize performance.&nbsp;&nbsp;</span></li> <li><span>Act as a role model and drive adherence to organizational values and ethics by employees of the assigned</span></li> <li><span>&nbsp;unit to foster a value driven culture within the organization.&nbsp;&nbsp;</span></li> <li><span>Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned unit activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.&nbsp;&nbsp;</span></li> <li><span>Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.&nbsp;&nbsp;</span></li> <li><span>Ensure that all unit reports are prepared timely and accurately and meet DCT requirements, policies and quality standards.&nbsp;</span></li> <li><span>Comply with all relevant EHS guidelines, policies and procedures, by reporting incidents and hazards on a timely manner, and reduce consumption of natural resources to support in protecting the environment and ensure a healthy and safe work environment.</span></li> </ul> <br> <p><strong><span>4</span></strong></p><br> <p><strong><span>Qualifications &amp; Experience </span></strong></p><br> <br> <ul> <li><span>Bachelor’s degree in Economics, Engineering, Business Analytics, Finance, or a related field; Master’s degree preferred. </span></li> <li><span>Minimum of 5-7 years of experience in performance management, financial analysis, or strategic reporting, preferably in the public sector or events industry. At least 2 years in a leadership role. </span></li> <li><span>Strong understanding of event economics, public investment frameworks, and tourism KPIs. </span></li> <li><span>Experience working with cross-functional teams and presenting to senior leadership preferable with work experience with a consultancy. </span></li> </ul> <br> <p><strong><span>5</span></strong></p><br> <p><strong><span>Skills</span></strong></p><br> <br> <ul> <li><span>Advanced data analysis and interpretation</span></li> <li><span>Financial planning and modeling</span></li> <li><span>KPI development and performance tracking</span></li> <li><span>Strategic thinking and problem-solving</span></li> <li><span>Strong communication and presentation skills</span></li> <li><span>Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Excel)</span></li> </ul> <br> <p><span>Version 1</span></p><br> <p><span>August 2025</span></p><br> <p><span>Approved by: Department of Culture &amp; Tourism</span></p><br> <p><span>Organization Strategy &amp; Transformation Department</span></p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Coordinate with Manger to understand travel requirements</p></li><li><p>Support booking of domestic and international travel including flights, accommodation, and local transportation.</p></li><li><p>Liaise with travel agencies, airlines, and hotels to obtain options, quotations, and confirmations.</p></li><li><p>Ensure all bookings are made in a timely and cost-effective manner in line with institute policies.</p></li><li><p>Assist in preparation of travel itineraries, confirmations, and travel documentation.</p></li><li><p>Maintain records of travel bookings, expenses, and supporting documents.</p></li><li><p>Support visa coordination by providing necessary travel documents and liaising with the immigration team where required.</p></li><li><p>Track travel schedules and assist with changes, cancellations, or emergency travel requirements.</p></li><li><p>Ensure compliance with institutional travel policies and approval processes.</p></li></ul><p>Assist in processing travel-related invoices and coordinate with finance for reimbursements and payments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; further education in hospitality or tourism is a plus.</li><li>Previous experience (1-2 years) in a travel coordination or administrative support role, preferably within corporate travel or the hospitality industry.</li><li>Proficiency in GDS (Global Distribution System) like Amadeus, Sabre, or Galileo is highly desirable.</li><li>Strong understanding of travel regulations, visa requirements, and international travel protocols.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a dynamic and results-driven B2B Corporate Sales Executive to join our growing travel company in Dubai.</p><br><p>The ideal candidate should have experience in corporate sales within the travel and tourism industry, with strong knowledge of the <strong>Russian-speaking market</strong>, preferably including Russia and CIS countries.</p><br><p>Russian language proficiency is highly preferred, especially for candidates who can communicate professionally with Russian-speaking corporate clients, travel agencies, partners, and decision-makers.</p><br><p>If you are passionate about sales, enjoy building long-term client relationships, and have experience in travel, tourism, corporate accounts, or B2B partnerships, we would like to hear from you.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Identify, approach, and acquire new B2B corporate clients, especially within the Russian-speaking and CIS markets.</p></li><li><p>Build and maintain strong relationships with corporate accounts, travel partners, agencies, and key decision-makers.</p></li><li><p>Promote corporate travel solutions, holiday packages, business travel services, visas, and other travel-related products.</p></li><li><p>Prepare and present customized travel proposals, quotations, and commercial offers.</p></li><li><p>Negotiate contracts and successfully close business deals.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li><li><p>Conduct market research to identify new business opportunities, corporate clients, agencies, and industry trends.</p></li><li><p>Develop relationships with Russian-speaking travel agencies, companies, and business communities in Dubai and internationally.</p></li><li><p>Provide professional after-sales support to ensure client satisfaction and long-term partnerships.</p></li><li><p>Coordinate with operations, reservations, visa, and support teams to ensure smooth service delivery.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p>Minimum 2 years of experience in B2B corporate sales, preferably within the travel and tourism industry.</p></li><li><p>Strong understanding of corporate travel, travel agency sales, tourism services, or B2B travel partnerships.</p></li><li><p>Russian language proficiency is highly preferred; native or near-native Russian is an advantage.</p></li><li><p>Familiarity with the Russian, CIS, or Russian-speaking client market is strongly preferred.</p></li><li><p>Experience in lead generation, business development, client acquisition, and closing corporate deals.</p></li><li><p>Excellent communication, presentation, and negotiation skills.</p></li><li><p>Strong networking and relationship management abilities.</p></li><li><p>Self-motivated, target-driven, and capable of working independently.</p></li><li><p>Professional appearance with a positive and proactive attitude.</p></li><li><p>Good English communication skills are required.</p><br><p><strong>What We Offer</strong></p></li></ul><ul><li><p>Competitive salary package.</p></li><li><p>Attractive commission and performance-based incentives.</p></li><li><p>Career growth and professional development opportunities.</p></li><li><p>Supportive and collaborative work environment.</p></li><li><p>Opportunity to work with a growing and ambitious travel company in Dubai.</p></li><li><p>Exposure to corporate, B2B, Russian-speaking, and international travel markets.</p><br></li></ul><p><strong>Preferred Candidate Profile</strong></p><p>The preferred candidate is someone who can combine B2B sales ability, travel industry knowledge, and Russian-speaking market access. Candidates with an existing network among Russian-speaking companies, travel agencies, relocation clients, corporate clients, or tourism partners will be given priority.</p><p></p></section>

The Procurement Executive at RAK Tourism Development Authority plays a pivotal role in supporting the end-to-end procurement lifecycle. This includes raising and tracking purchase orders, coordinating with vendors and internal stakeholders, assisting in RFP/RFQ processes, and maintaining procurement documentation. The role ensures timely acquisition of goods and services, contributes to cost optimisation, and upholds compliance with organisational policies and regulatory standards. Through effective vendor engagement and operational support, the Procurement Executive supports the delivery of efficient, transparent, and value driven procurement activities.

<ul><li><p>Conduct thorough assessments of visa eligibility based on individual client profiles, ensuring compliance with relevant immigration laws and regulations.</p></li><li><p>Prepare and review visa applications, ensuring all documentation is accurate, complete, and submitted within deadlines to maximize approval chances.</p></li><li><p>Offer personalized consultations to clients, addressing their specific immigration needs and providing tailored solutions to complex visa scenarios.</p></li><li><p>Stay updated on global immigration policies and procedures, adapting strategies to changes that may impact client applications and outcomes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Candidates with their own valid residence visa (family/spouse/freelance) are preferred.</p></li><li><p>Bachelor’s degree or Diploma in relevant feild.</p></li><li><p>A minimum of 1 year of direct experience in visa [Tourism /Business] service for USA, UK, Canada, Australia, New Zealand, Schengen Countires, EVisa and ETA.</p></li><li><p>Experience working with diverse nationalities with strong cross-cultural communication abilities; fluency in English and knowledge of regional Indian languages preferred.</p></li></ul><br><br><p>Standard working hours are Monday to Saturday from 9:00 AM to 6:00 PM, with all Sundays, one rotating Saturday off each month and all official UAE national holidays off.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Craft personalized luxury and corporate cruise itineraries, exceeding client expectations with unique experiences and seamless logistics.</li><li>Leverage in-depth knowledge of global cruise lines, destinations, and onboard amenities to recommend the perfect voyage.</li><li>Manage all aspects of booking, from initial consultation and contract negotiation to final payment and pre-departure arrangements.</li><li>Proactively identify and resolve potential issues, ensuring a stress-free and memorable travel experience for every client.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>A Bachelor's degree in Hospitality, Tourism, Business, or a related field is preferred.</p></li><li><p>Minimum of 1-3 years of experience in luxury travel sales or corporate travel management.</p></li><li><p>Proven track record of achieving sales targets and building a loyal client base.</p></li><li><p>Exceptional communication and interpersonal skills, with the ability to connect with diverse clientele.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This is a full-time, on-site Reservations Officer role based in Abu Dhabi Emirate, United Arab Emirates. The Reservations Officer will handle booking inquiries, manage reservations systems, assist customers with travel details, process airline ticketing requests, and ensure high-quality service delivery. Additional responsibilities include coordinating with team members and supporting marketing &amp; sales-related activities to meet customer needs effectively.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Experience in reservations and booking systems is an advantage.</p></li><li><p>Good customer service and communication skills.</p></li><li><p>Sales skills and the ability to upsell services.</p></li><li><p>Knowledge of airline ticketing is preferred.</p></li><li><p>Able to work in a fast-paced environment with attention to detail.</p></li><li><p>Travel and hospitality experience is a plus.</p></li><li><p>Bachelor's degree in Hospitality, Tourism, or a related field is preferred. Fresh graduates are encouraged to apply.</p></li><li><p>Native Arabic speaker is required.</p></li></ol><p></p></section>

Key Responsibilities Welcome and assist visitors in a professional and friendly manner. Provide information about museum exhibitions, galleries, programs, events and facilities. Guide visitors and support smooth movement across museum areas. Explain basic cultural, historical and exhibition-related information to guests. Handle visitor enquiries, feedback and complaints professionally. Support VIP guests, school groups, tourists and special events when required. Assist with visitor registration, ticketing, queues and crowd management. Ensure museum rules, visitor guidelines and cultural protocols are followed. Coordinate with security, events, operations and other museum teams. Support accessibility requirements and provide assistance to visitors with special needs. Report incidents, visitor concerns and operational issues to the supervisor. Maintain a high standard of personal presentation and customer service. Requirements Diploma/Bachelor's degree in Tourism, Hospitality, Culture, History, Arts, Customer Service or related field preferred. Previous experience in museums, cultural attractions, hospitality, tourism, luxury retail, aviation or premium guest services preferred. Excellent communication and interpersonal skills. Strong customer service and guest-engagement skills. Interest in culture, heritage, arts and museums. Professional appearance and confident presentation. Ability to work shifts, weekends and public holidays.

<p>Job Description: - Manage end-to-end visa applications, renewals, and cancellations for both travelers and employees; verify documents, guide applicants on visa requirements, and ensure timely submission to UAE immigration authorities. - Maintain comprehensive records for all visa applications, track status updates, generate reports, and ensure accurate documentation for internal audits and regulatory compliance. - Liaise effectively with customers, employees, government authorities, and external service providers; provide updates, resolve queries, and ensure a seamless visa experience for all stakeholders. - Track visa expiry dates, follow up on pending approvals, enforce UAE labor and immigration regulations, and proactively communicate deadlines and requirements to both staff and travelers.</p><p>Qualifications: - Arabic nationals with a Bachelor’s degree in Travel & Tourism or a related field preferred, with additional certifications in visa processing, immigration compliance, or travel administration considered an advantage. - Minimum 2 years of UAE experience in visa processing and end-to-end travel arrangements (flights, hotels, tours, and transfers) within the travel/tourism sector, with strong knowledge of UAE immigration and visa regulations. - Strong customer service and communication skills with the ability to handle traveller and employee inquiries, resolve visa-related issues, and coordinate effectively with authorities and service providers. - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and basic office software; experience with visa management systems or HRIS platforms is a plus, with the ability to manage multiple applications accurately in a fast-paced environment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Handle flight reservations, ticketing, reissues, and refunds using GDS platforms.</p></li><li><p>Design and sell customized holiday packages, tours, and travel experiences.</p></li><li><p>Provide professional travel consultation and destination recommendations.</p></li><li><p>Manage customer inquiries via phone, email, and walk-in visits.</p></li><li><p>Coordinate hotel bookings, transfers, sightseeing tours, travel insurance, and visa services.</p></li><li><p>Achieve individual sales and revenue targets.</p></li><li><p>Deliver exceptional customer service and maintain long-term client relationships.</p></li><li><p>Stay updated on airline promotions, travel regulations, and industry trends.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 2 years of experience in a travel agency or tour operations role in the UAE.</p></li><li><p>Strong knowledge of international destinations and holiday planning.</p></li><li><p>Proficiency in one or more GDS systems:</p><ul><li><p>Amadeus</p></li><li><p>Galileo</p></li><li><p>Sabre</p></li></ul></li><li><p>Experience in airline reservations, ticketing, fare construction, reissues, and refunds.</p></li><li><p>Excellent sales, communication, and customer service skills.</p></li><li><p>Ability to work in a fast-paced environment and meet sales targets.</p></li><li><p>Strong attention to detail and organizational skills.</p></li><li><p>Fluency in English; additional languages are an advantage.</p></li></ul><p><br></p><p><strong>Preferred Qualification:</strong></p><ul><li><p>UAE travel industry experience.</p></li><li><p>Existing customer network or corporate travel portfolio.</p></li><li><p>Knowledge of visa processes and travel insurance products.</p></li><li><p>Degree or diploma in Travel, Tourism, Hospitality, or a related field.</p></li></ul><p><br></p><p><strong>What we Offer:</strong></p><ul><li><p>Competitive Salary Package up to AED10K</p></li><li><p>Attractive Sales Incentives &amp; Bonuses</p></li><li><p>Career Growth Opportunities</p></li><li><p>Supportive and Professional Work Environment</p></li><li><p>UAE Employment Benefits as per Labour Law</p></li></ul><br><p>Join Premier by Brightsun and help create memorable travel experiences while building a rewarding </p><p>career in the travel and tourism industry. </p><p></p></section>

<p>We are currently seeking energetic, customer-focused, and service-oriented <strong>Customer Service Attendants</strong> to join a leading Parks & Leisure destination in the UAE. </p><p>The ideal candidate will have a strong hospitality or customer service background and a passion for delivering exceptional guest experiences. Candidates with experience in theme parks, hotels, resorts, entertainment venues, tourism, or customer-facing service environments will be highly preferred.</p><br><p>The Customer Service Attendant is responsible for providing exceptional customer service to visitors and guests throughout the park, assisting with enquiries, ticketing support, attraction information, guest concerns, and ensuring a safe, enjoyable, and memorable experience for all visitors. </p><p>If you enjoy interacting with guests, resolving enquiries, and creating memorable visitor experiences, we invite you to apply.</p><br><p><strong><u>Guest Experience & Customer Service</u></strong></p><br><ul><li><p>Welcome guests and provide a friendly and professional first impression.</p></li><li><p>Assist visitors with enquiries regarding attractions, events, facilities, directions, and services.</p></li><li><p>Deliver exceptional customer service at all times.</p></li><li><p>Proactively engage with guests to enhance their overall experience.</p></li><li><p>Support guests with special requests and accessibility requirements.</p><br></li></ul><p><strong><u>Information & Assistance</u></strong></p><ul><li><p>Provide accurate information regarding park operating hours, events, promotions, and attractions.</p></li><li><p>Guide guests to various attractions, facilities, restaurants, and amenities.</p></li><li><p>Assist with lost and found enquiries and guest concerns.</p></li><li><p>Support visitors during peak periods and special events.</p><br></li></ul><p><strong><u>Complaint Handling & Service Recovery</u></strong></p><ul><li><p>Address guest complaints and service issues professionally.</p></li><li><p>Escalate complex issues to supervisors when required.</p></li><li><p>Maintain a positive and solution-oriented approach when handling concerns.</p></li><li><p>Ensure guest satisfaction through effective issue resolution.</p><br></li></ul><p><strong><u>Ticketing & Reservation Support</u></strong></p><ul><li><p>Assist guests with ticket validation, bookings, reservations, and membership enquiries.</p></li><li><p>Provide information on packages, promotions, and special events.</p></li><li><p>Support admission and guest registration activities when required.</p><br></li></ul><p><strong><u>Operational Support</u></strong></p><ul><li><p>Assist with crowd management and queue line control.</p></li><li><p>Support event operations and guest activities.</p></li><li><p>Coordinate with operations, attractions, security, housekeeping, and maintenance teams.</p></li><li><p>Assist in managing guest flow within the park.</p><br></li></ul><p><strong><u>Health, Safety & Compliance</u></strong></p><ul><li><p>Follow all company HSE policies and procedures.</p></li><li><p>Monitor guest safety and report hazards immediately.</p></li><li><p>Assist during emergency situations and evacuation procedures.</p></li><li><p>Ensure compliance with company policies and service standards.</p><br></li></ul><p><strong><u>Administrative Duties</u></strong></p><ul><li><p>Maintain guest service records and incident reports.</p></li><li><p>Prepare daily operational logs when required.</p></li><li><p>Record customer feedback and suggestions for service improvement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Diploma, Degree or equivalent.</p></li><li><p>Certification in Hospitality, Tourism, Customer Service, or Business Administration is an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 1-3 years of experience in Customer Service, Guest Relations, Hospitality, Tourism, Retail, Theme Parks, Entertainment, Hotels, or Leisure Operations.</p></li><li><p>Hospitality and customer-facing experience preferred.</p></li><li><p>UAE experience is an advantage.</p></li></ul><p><strong>Skills & Competencies</strong></p><ul><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong customer service orientation.</p></li><li><p>Ability to handle difficult situations professionally.</p></li><li><p>Positive attitude and professional appearance.</p></li><li><p>Problem-solving and conflict resolution skills.</p></li><li><p>Ability to work in a fast-paced environment.</p></li><li><p>Team player with strong organisational skills.</p></li><li><p>Basic computer and MS Office knowledge.</p></li></ul><p><strong>Preferred Candidates</strong></p><ul><li><p>Experience in Theme Parks, Water Parks, Hotels, Resorts, Entertainment Venues, Airports, or Leisure Attractions.</p></li><li><p>Multilingual candidates (Arabic) will be an added advantage.</p></li><li><p>Immediate joiners preferred.</p></li></ul>

<p>A dynamic travel and tourism environment in Dubai offers an opportunity for an organized Travel Supervisor to oversee daily travel operations, guide the reservations team, and ensure customers receive efficient and professional travel support. The role involves coordinating bookings, monitoring service quality, and assisting with travel-related issues.</p> <p>Key Responsibilities<br /> Supervise daily activities of the travel and reservations team.<br /> Coordinate flight, hotel, transportation, and holiday package arrangements.<br /> Review bookings, reservations, confirmations, and travel itineraries.<br /> Monitor ticketing and reservation activities for accuracy.<br /> Assist customers with booking changes, cancellations, rebooking, and travel inquiries.<br /> Coordinate with airlines, hotels, transport providers, and other travel partners.<br /> Check travel documents and booking information for accuracy.<br /> Monitor team performance and distribute daily assignments.<br /> Handle escalated customer concerns and assist with suitable solutions.<br /> Track schedule changes, cancellations, delays, and other travel updates.<br /> Follow up on customer requests promptly.<br /> Prepare daily and periodic reports related to bookings and team activities.<br /> Maintain accurate customer, booking, and transaction records.<br /> Support the team in achieving service standards and operational targets.<br /> Ensure the team follows company procedures and applicable travel requirements.<br /> Requirements<br /> Diploma or Bachelor&#8217;s degree in Travel &amp; Tourism, Hospitality, Business Administration, or a related field.<br /> Previous experience in travel, tourism, ticketing, reservations, or customer service is preferred.<br /> Supervisory or team-lead experience is an advantage.<br /> Good knowledge of flight reservations, hotel bookings, and travel arrangements.<br /> Strong communication, coordination, and customer-service skills.<br /> Ability to handle booking changes and customer issues efficiently.<br /> Good computer skills and familiarity with reservation or ticketing systems.<br /> Knowledge of GDS platforms such as Amadeus, Galileo, or Sabre is an advantage.<br /> Strong organizational skills and attention to detail.<br /> Ability to manage multiple bookings and priorities under pressure.<br /> Professional appearance and customer-focused approach.<br /> UAE/GCC travel industry experience is an advantage.</p> <p>Applicants with relevant qualifications and experience may forward their latest CV to the Email: aljamal.travle.and.tourism@gmail.com</p>

We're Hiring: Travel Assistant / Itinerary Assistant / Travel Documentation Assistant Location: United Arab Emirates (Remote) Employment Type: Part-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization supporting travel coordination, itinerary planning, documentation, and tourism-related administrative operations. Our teams help organize travel information, prepare itineraries, maintain travel documents, and coordinate reservations and schedules to support smooth travel planning. We value organized, detail-oriented professionals who can manage multiple travel details accurately. The Role We are seeking a proactive Travel Assistant / Itinerary Assistant / Travel Documentation Assistant to support travel planning, itinerary preparation, documentation, reservation coordination, and travel administration. You will assist with organizing trip information, preparing travel schedules, maintaining travel documents, coordinating bookings, and ensuring travel details remain accurate and up to date. This part-time, fully remote opportunity offers flexible working hours and exposure to travel planning, itinerary management, reservations, travel documentation, destination research, and digital travel platforms. Key Responsibilities Assist with day-to-day travel administration and trip coordination. Organize travel information including destinations, dates, transportation, accommodation, activities, and schedules. Prepare and update detailed travel itineraries based on established requirements. Assist with coordinating flights, accommodation, transportation, tours, activities, and other travel arrangements. Maintain accurate records of bookings, confirmation numbers, travel dates, passenger details, schedules, and reservation information. Prepare and organize travel documents, booking confirmations, vouchers, tickets, schedules, and supporting information. Verify traveler names, dates, destinations, booking references, travel schedules, and documentation requirements. Monitor upcoming trips, booking confirmations, itinerary changes, cancellations, and outstanding travel requirements. Follow up with travel providers, hotels, transportation companies, tour operators, and other suppliers regarding bookings and travel arrangements. Assist with changes to travel schedules, reservations, itineraries, and transportation arrangements where required. Conduct basic destination, transportation, accommodation, activity, and travel information research. Compare available travel options, schedules, routes, accommodation details, and activity information based on established requirements. Update travel management platforms, reservation systems, CRM systems, spreadsheets, databases, and internal trackers. Maintain organized digital files containing itineraries, booking confirmations, travel documents, supplier information, and correspondence. Assist with preparing trip summaries, travel schedules, itinerary documents, booking trackers, and routine travel reports. Monitor travel deadlines, booking cut-off dates, check-in requirements, document submissions, cancellation periods, and other important travel milestones. Assist with identifying discrepancies in traveler information, booking details, schedules, documentation, and itinerary information. Coordinate with internal teams and external travel providers to ensure trip information remains accurate and complete. Assist with preparing travel information for management, clients, partners, or travelers where required. Maintain confidentiality when handling personal travel information, booking details, identification documents, and business information. Identify opportunities to improve itinerary preparation, travel documentation, booking coordination, information accuracy, and travel administration workflows. Requirements Bachelor's degree or equivalent qualification in Travel & Tourism, Hospitality, Business Administration, Tourism Management, or a related field is preferred. Minimum of 3+ years of professional experience in travel administration, tourism, reservations, itinerary coordination, hospitality, or a related function is preferred. Understanding of basic travel planning, itinerary preparation, reservations, travel documentation, transportation, and accommodation arrangements. Familiarity with travel booking platforms, reservation systems, GDS, CRM tools, Microsoft Office, Google Workspace, spreadsheets, and digital collaboration tools. Excellent attention to detail when handling traveler names, dates, destinations, booking references, schedules, and travel documents. Strong organizational and time-management skills with the ability to manage multiple trips, bookings, itineraries, and deadlines. Strong written and verbal communication skills with the ability to present travel information clearly and professionally. Good research and information-management skills with the ability to compare and organize travel options. Strong data-entry and documentation skills with a high level of accuracy. Good coordination and follow-up skills when working with travel suppliers and internal teams. Good problem-solving skills with the ability to identify routine booking, itinerary, and documentation discrepancies. Strong digital literacy and ability to learn new travel platforms and reservation systems quickly. Ability to handle confidential traveler and booking information professionally and responsibly. Reliable, proactive, organized, responsive, and comfortable working independently in a remote environment. What We Offer Flexible part-time hours with a fully remote working arrangement. Competitive compensation aligned with experience and travel coordination responsibilities. Exposure to itinerary planning, travel documentation, reservations, destination research, and digital travel platforms. Opportunities to strengthen travel administration, itinerary coordination, booking management, and documentation skills. Professional development through hands-on involvement in travel and tourism operations. A collaborative environment focused on accurate travel information, efficient coordination, organized documentation, and continuous improvement.

<p>Job Description: - Manage end-to-end visa applications, renewals, and cancellations for both travelers and employees; verify documents, guide applicants on visa requirements, and ensure timely submission to UAE immigration authorities. - Maintain comprehensive records for all visa applications, track status updates, generate reports, and ensure accurate documentation for internal audits and regulatory compliance. - Liaise effectively with customers, employees, government authorities, and external service providers; provide updates, resolve queries, and ensure a seamless visa experience for all stakeholders. - Track visa expiry dates, follow up on pending approvals, enforce UAE labor and immigration regulations, and proactively communicate deadlines and requirements to both staff and travelers.</p><p>Qualifications: - Arabic nationals with a Bachelor’s degree in Travel & Tourism or a related field preferred, with additional certifications in visa processing, immigration compliance, or travel administration considered an advantage. - Minimum 2 years of UAE experience in visa processing and end-to-end travel arrangements (flights, hotels, tours, and transfers) within the travel/tourism sector, with strong knowledge of UAE immigration and visa regulations. - Strong customer service and communication skills with the ability to handle traveller and employee inquiries, resolve visa-related issues, and coordinate effectively with authorities and service providers. - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and basic office software; experience with visa management systems or HRIS platforms is a plus, with the ability to manage multiple applications accurately in a fast-paced environment.</p>

<p>A busy travel and tourism environment in Dubai offers an opportunity for an organized Travel Coordinator to assist with travel arrangements, coordinate bookings, maintain itineraries, and provide timely support to travelers and internal teams.</p> <p>Key Responsibilities<br /> Coordinate flight, hotel, transportation, and other travel arrangements.<br /> Assist with preparing and updating travel itineraries and booking details.<br /> Communicate with airlines, hotels, travel partners, and transportation providers.<br /> Process booking requests and follow up on confirmations.<br /> Maintain accurate records of reservations, tickets, schedules, and traveler information.<br /> Assist with ticket changes, cancellations, rebooking, and travel adjustments.<br /> Provide travelers with relevant booking information, schedules, and travel instructions.<br /> Monitor changes to flight schedules and communicate important updates.<br /> Coordinate airport transfers, accommodation, and other travel-related services.<br /> Assist with preparing travel quotations and comparing available options.<br /> Handle routine customer inquiries through phone, email, or messaging platforms.<br /> Follow up on pending bookings, payments, confirmations, and documentation.<br /> Maintain organized digital and physical travel records.<br /> Coordinate with internal departments to ensure travel arrangements are completed on time.<br /> Resolve routine booking or itinerary issues and escalate complex matters when necessary.<br /> Follow company procedures, supplier policies, and applicable travel requirements.<br /> Requirements<br /> Diploma or bachelor&#8217;s degree in Travel &amp; Tourism, Hospitality, Business Administration, or a related field is preferred.<br /> Previous experience in travel coordination, reservations, ticketing, tourism, or customer service is an advantage.<br /> Freshers with relevant travel or tourism qualifications are welcome to apply.<br /> Basic understanding of airline reservations, hotel bookings, and travel arrangements.<br /> Good English communication and customer-service skills.<br /> Strong organizational and follow-up abilities.<br /> Comfortable working with computers, email, spreadsheets, and booking systems.<br /> Good attention to detail when handling passenger and booking information.<br /> Ability to manage multiple requests and meet deadlines.<br /> Professional, patient, and service-oriented approach.<br /> Knowledge of GDS systems such as Amadeus, Galileo, or Sabre is an advantage.<br /> UAE/GCC travel industry experience is an advantage.</p> <p>Applicants with relevant qualifications or experience may forward their updated CV to the Email: info.aljamal.travelandtourism@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Nomad Spirit Tourism</b> is looking for a motivated and results-oriented Tourism Sales Manager to join our team in Dubai.</p><p>We are looking for a candidate with <b>fluent spoken and written English</b>, basic knowledge of <b>travel and tourism</b>, and a strong interest in developing a career in tourism sales.Key Responsibilities</p><ul><li>Promote and sell tourism products, tours, holiday packages and travel services.</li><li>Communicate with clients in English via phone, WhatsApp and other communication channels.</li><li>Communicate with hotels, suppliers, DMCs and tourism partners.</li><li>Prepare quotations and travel proposals according to clients’ requirements.</li><li>Follow up with leads and convert inquiries into sales.</li><li>Meet monthly sales targets and agreed KPIs.</li><li>Learn about hotels, destinations and tourism products and provide suitable recommendations to clients.</li><li>Handle customer inquiries professionally and ensure high-quality service.</li><li>Develop new B2B and B2C business opportunities.</li><li>Maintain accurate records of leads, clients and sales activities.&nbsp;</li></ul><p>What We Offer</p><ul><li><b>Basic salary + commission based on sales performance.</b></li><li><b>Employment visa provided by the company.</b></li><li>Opportunity to grow with a developing tourism company in Dubai.</li><li>Friendly and professional working environment.</li><li>Opportunity to develop B2B and B2C tourism business.</li><li>Career growth opportunities.</li></ul><p><b>Location:</b> Dubai, UAE</p><ul><li><b>Employment Type:</b> Full-time</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Fluent English communication skills</p><p>Sales and negotiation skills</p><p>Customer service and relationship-building skills</p><p>Good communication and interpersonal skills</p><p>Basic knowledge of travel and tourism</p><p>Ability to prepare quotations and travel proposals</p><p>Lead generation and follow-up skills</p><p>Ability to work with WhatsApp and CRM systems</p><p>Target-oriented and results-driven</p><p>Good organizational and time-management skills</p><p>Fast learner and proactive attitude</p><p>Ability to work independently and as part of a small team</p></div>

<p>A busy travel and tourism environment in Dubai offers an opportunity for an organized Travel Coordinator to assist with travel arrangements, coordinate bookings, maintain itineraries, and provide timely support to travelers and internal teams.</p> <p>Key Responsibilities<br /> Coordinate flight, hotel, transportation, and other travel arrangements.<br /> Assist with preparing and updating travel itineraries and booking details.<br /> Communicate with airlines, hotels, travel partners, and transportation providers.<br /> Process booking requests and follow up on confirmations.<br /> Maintain accurate records of reservations, tickets, schedules, and traveler information.<br /> Assist with ticket changes, cancellations, rebooking, and travel adjustments.<br /> Provide travelers with relevant booking information, schedules, and travel instructions.<br /> Monitor changes to flight schedules and communicate important updates.<br /> Coordinate airport transfers, accommodation, and other travel-related services.<br /> Assist with preparing travel quotations and comparing available options.<br /> Handle routine customer inquiries through phone, email, or messaging platforms.<br /> Follow up on pending bookings, payments, confirmations, and documentation.<br /> Maintain organized digital and physical travel records.<br /> Coordinate with internal departments to ensure travel arrangements are completed on time.<br /> Resolve routine booking or itinerary issues and escalate complex matters when necessary.<br /> Follow company procedures, supplier policies, and applicable travel requirements.<br /> Requirements<br /> Diploma or bachelor&#8217;s degree in Travel &amp; Tourism, Hospitality, Business Administration, or a related field is preferred.<br /> Previous experience in travel coordination, reservations, ticketing, tourism, or customer service is an advantage.<br /> Freshers with relevant travel or tourism qualifications are welcome to apply.<br /> Basic understanding of airline reservations, hotel bookings, and travel arrangements.<br /> Good English communication and customer-service skills.<br /> Strong organizational and follow-up abilities.<br /> Comfortable working with computers, email, spreadsheets, and booking systems.<br /> Good attention to detail when handling passenger and booking information.<br /> Ability to manage multiple requests and meet deadlines.<br /> Professional, patient, and service-oriented approach.<br /> Knowledge of GDS systems such as Amadeus, Galileo, or Sabre is an advantage.<br /> UAE/GCC travel industry experience is an advantage.</p> <p>Applicants with relevant qualifications or experience may forward their updated CV to the Email: info.aljamal.travelandtourism@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>To achieve the commercial objectives and targets in the assigned area/territory from different channels: building effective business relationships, enhancing brand visibility, and promoting Company’s products and services. Carries marketing campaigns and promotions and increases the market share in line with set measures and Company’s adopted policies and procedures.</p><br><br><b>Key Result Responsibilities</b> <br><p>1.&nbsp;&nbsp; &nbsp;Achieves and exceeds the set sales targets in the assigned area/territory; constantly reviews financial data to evaluate performance; identifies shortages, determines root causes, recommends changes to line manager, and implements corrective measures accordingly.<br>2.&nbsp;&nbsp; &nbsp;Identifies new opportunities to manage/maximize sales adopting different channels such as existing/new travel agencies, corporates and online portals in the assigned area.<br>3.&nbsp;&nbsp; &nbsp;Carries field visits to identify key contacts and decision makers in travel agencies.<br>4.&nbsp;&nbsp; &nbsp;Makes appointments and conducts meetings to educate and influence them promote Airline products and services.<br>5.&nbsp;&nbsp; &nbsp;Develops/maintains effective business relationships with travel agencies, GSAs, government departments, ministries, tourism companies, as well as individual agents and trade companies, to increase distribution, enhance business and grow sales.&nbsp;<br>6.&nbsp;&nbsp; &nbsp;Builds/maintains rapport with stakeholders and key customers in the respective area with an accurate database.<br>7.&nbsp;&nbsp; &nbsp;Conducts field visits, bench-mark analysis to keep abreast with competitors’ position, market conditions, and customer needs affecting market trends.<br>8.&nbsp;&nbsp; &nbsp;Prepares timely sales performance reports for the line manager to agree on necessary action and ensure required load factors.<br>9.&nbsp;&nbsp; &nbsp;Recognizes the unique needs of the assigned territory versus Airline’s products and services; evaluates flights and fares with Sales Manager/Revenue Management Team, identifies new route opportunities and recommends the same to line manager with a proper business case.&nbsp;<br>10.&nbsp;&nbsp; &nbsp;Provides support and necessary guidance/training to sales agents on new products, systems and preferred sales techniques needed to promote the Airline/ Brand in the respective area.&nbsp;<br>11.&nbsp;&nbsp; &nbsp;Collaborates with line manager, Marketing &amp; Corporate Communications, to coordinate marketing campaigns and activities such as road-shows, trade presentations, and FAM trips to ensure increased branding visibility.&nbsp;<br>12.&nbsp;&nbsp; &nbsp;Liaises with the E-Business team to promote online sales and increase ancillary revenue through directed sales activities.</p><br><br><br><b>Qualifications (Academic, training, languages)</b> <br><p>Minimum Bachelor degree in Management or equivalent </p><br><br><b>Work Experience</b> <br><ul><li>3+ years of related sales experience in assigned area, preferably in Aviation/Airline or tourism industry, experience with low-cost airline is a plus. Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Possesses effective persuasive sales and marketing skills and techniques.</li><li>Capable of developing reports, comparison sheets, and charts as well as utilizing statistics to identify trends and support the revenue team with recommendations.</li><li>Proven skills in analyzing data, identifying pitfalls and recommending effective solutions.</li><li>Cost-oriented, possesses effective persuasive, negotiation, problem solving and decision-making skills.</li><li>Employs a balance of technical expertise, and interpersonal relations to execute new initiatives that support company’s objectives.</li><li>Capable of understanding market needs, trends, and planning accordingly.</li><li>Established rapport with clients and government authorities, etc.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><br> </div>