Tourism manager Jobs

Job Purpose:This role is responsible for enhancing customer experiences across GPSSA’s digital channels by analyzing user behavior, gathering feedback, and implementing improvements that align with organizational goals. This role focuses on understanding customer needs and driving user-centric strategies to ensure digital solutions are engaging, intuitive, and effective. The role collaborates with cross-functional teams to ensure user insights are embedded into the design and development processes, fostering a seamless and satisfying customer journey. Main Duties and Responsibilities:Core Responsibilities Customer Experience Analysis and Improvement Leverages advanced data analytics tools (e.g., heatmaps, user behavior tracking, AI-driven insights) to conduct comprehensive analyses of user interactions across digital platforms, identifying key pain points and innovative opportunities for improvement. Utilizes user-centered design methodologies, including surveys, interviews, and usability testing, to gather and synthesize real-time user feedback, transforming insights into actionable, data-backed recommendations for design and development improvements. Applies cutting-edge techniques such as predictive analytics and A/B testing to continuously refine customer journeys and optimize digital experiences. Collaboration with Cross-Functional Teams Works closely with business analysts to ensure user requirements are seamlessly integrated into project specifications, utilizing Agile methodologies to foster a user-centric, iterative development process. Collaborates with UX/UI designers, developers, and system architects to create intuitive, accessible, and innovative interfaces, ensuring all design solutions adhere to the latest best practices in usability, accessibility, and responsive design. Applies technical expertise in front-end technologies to provide informed recommendations and contribute to design and implementation, ensuring both aesthetic appeal and functional precision. Development of CX Strategies Develops and implements customer experience strategies aimed at enhancing user engagement and satisfaction across all digital channels, aligning these strategies with GPSSA’s overall digital objectives. Continuously monitors the effectiveness of CX initiatives using data analytics, AI-driven sentiment analysis, and performance metrics, offering insights to optimize the customer journey and ensure alignment with business goals. Proactively integrates emerging trends and technologies (e.g., conversational AI) to maintain a competitive edge in delivering superior customer experiences. Training and Advocacy Acts as an advocate for the customer within the organization, promoting a culture of user-centric thinking and decision-making among team members and stakeholders. Provides training and support to internal teams on best practices for customer engagement and experience enhancement, ensuring a consistent approach to CX across all touchpoints. Reporting and Insights Prepares detailed reports on user behavior, engagement metrics, and CX findings, leveraging advanced data visualization tools to communicate complex insights and actionable recommendations to senior management. Utilizes state-of-the-art data analytics and machine learning tools to track user behavior and predict future trends, providing proactive insights that inform digital product enhancements and marketing strategies. Presents key findings to stakeholders, driving strategic decision-making through data-driven narratives that tie directly to business outcomes. Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the Line Manager and ensures that the goals are achieved during the course of the year. Identifies the training and development requirements for self and agrees on them with the Line Manager to ensure that the required trainings are arranged and attended. Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth. Education and Experience:Bachelor’s degree in marketing, User Experience Design, Psychology, or a related field. Minimum of 6+ years of experience in customer experience management. Hands-on experience with tools like Google Analytics, Hotjar, Adobe XD, or Figma for tracking, analyzing, and visualizing user behavior and insights. Eligibility for this position is restricted to UAE Nationals only.

???? We’re Hiring: Senior Product Design Engineer???? Employment Type: Full-Time???? Level: Senior-Level We are seeking an experienced, innovative, and technically skilled Senior Product Design Engineer to lead the design, development, testing, and optimization of new and existing products. This role will work closely with engineering, manufacturing, quality, procurement, and business teams to transform product concepts into reliable, cost-effective, and manufacturable solutions that meet customer and business requirements.???? Key Responsibilities• Lead the design and development of new products from concept through production and commercialization.• Develop detailed engineering designs, specifications, drawings, models, and technical documentation.• Translate customer, market, and business requirements into practical product design solutions.• Create and optimize 3D CAD models, assemblies, engineering drawings, and product specifications.• Conduct design analysis, calculations, simulations, tolerance analysis, and engineering evaluations.• Select appropriate materials, components, manufacturing processes, and design solutions.• Develop prototypes and coordinate testing, validation, and product qualification activities.• Analyze product performance, identify design weaknesses, and implement engineering improvements.• Lead design reviews, technical evaluations, and engineering change processes.• Collaborate with manufacturing teams to ensure products are practical, scalable, and cost-effective to produce.• Work closely with Quality and Testing teams to resolve product defects, reliability issues, and performance concerns.• Support Design for Manufacturing (DFM), Design for Assembly (DFA), Design for Cost (DFC), and Design for Reliability initiatives.• Conduct root-cause analysis and develop corrective and preventive actions for product-related issues.• Manage engineering change requests, revisions, and product lifecycle documentation.• Work with suppliers and Procurement teams to evaluate components, materials, manufacturing capabilities, and technical specifications.• Support product cost optimization, value engineering, and continuous product improvement initiatives.• Ensure product designs comply with applicable industry standards, regulatory requirements, and company specifications.• Provide technical guidance and mentorship to junior engineers and designers.• Prepare technical reports, design documentation, test results, and engineering presentations for management and stakeholders.• Stay current with emerging design technologies, engineering tools, materials, manufacturing methods, and industry trends.✅ Requirements• Proven experience in product design, mechanical engineering, product development, or a related engineering discipline.• Strong experience with product development from concept through prototype, testing, and production.• Advanced proficiency in CAD software such as Solid Works, Auto CAD, CATIA, Creo, Siemens NX, or similar platforms.• Strong understanding of mechanical design principles, engineering materials, manufacturing processes, and product development methodologies.• Experience with GD&T, tolerance analysis, design validation, and engineering documentation.• Strong understanding of Design for Manufacturing, Design for Assembly, reliability, and cost optimization.• Experience with prototyping, product testing, validation, and failure analysis.• Strong analytical, problem-solving, and technical decision-making skills.• Ability to work effectively with Engineering, Manufacturing, Quality, Procurement, Suppliers, and cross-functional teams.• Strong project management and technical communication skills.• Experience with PLM, ERP, product lifecycle management, or engineering change management systems is an advantage.• Knowledge of relevant industry standards and regulatory requirements is preferred.• Bachelor’s degree in Mechanical Engineering, Product Design Engineering, Industrial Engineering, Manufacturing Engineering, or a related field is preferred.• Professional engineering certification or chartered engineer status is an advantage.???? What We Offer• Opportunity to lead innovative product design and engineering development projects.• Exposure to advanced engineering, prototyping, manufacturing, product optimization, and technology development.• Opportunity to work on products throughout the complete development lifecycle.• Career progression into Lead Product Design Engineer, Principal Design Engineer, Engineering Manager, Product Development Manager, Head of Product Engineering, or Engineering Director roles.• A technology-driven, collaborative, and innovation-focused work environment.• Training, technical mentorship, and professional development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.

<ul><li><p>Verify petty cash according to the Petty Cash policy.</p></li><li><p>Ensure all petty cash documents have paid stamps and original bills.</p></li><li><p>Verify and tally all supporting documents with claims.</p></li><li><p>Reject claims exceeding the threshold of AED 5000 per voucher as per policy.</p></li><li><p>Highlight vouchers older than one month to Team Lead.</p></li><li><p>Ensure payroll related reimbursements do not go through petty cash.</p></li><li><p>Review the accuracy of VAT codes.</p></li><li><p>Process reimbursement requests via standard cash journal functionality.</p></li><li><p>Post petty cash expenses for Co 2060 and move to respective Company through ICM.</p></li><li><p>Handle petty cash queries and execute payment runs, reviewing exceptions.</p></li><li><p>Book customer refunds and process payments.</p></li><li><p>Create ZFI_Factl file for FAB card payment.</p></li><li><p>Maintain petty cash master file and apply and close prepaid cards.</p></li><li><p>Verify, approve, and process purchase float documents.</p></li><li><p>Ensure GL account 110004 clearing with zero balance.</p></li><li><p>Clear payments from GL 160516 once settled via FAB card.</p></li><li><p>Perform monthly reconciliation of GL 160516.</p></li><li><p>Collect and match periodic petty cash counts.</p></li><li><p>Discuss changes to SOPs with line manager and update in Blueworks.</p></li><li><p>Notify Team Lead of changes in roles and responsibilities promptly.</p></li><li><p>Ensure passport control and release for high financial risk cashiers.</p></li><li><p>Perform float analysis to maintain adequate imprest balance.</p></li><li><p>Conduct peer review of petty cash payments.</p></li><li><p>Adhere to SLA & company policy.</p></li><li><p>Provide backup for team members for payments.</p></li><li><p>Participate in process standardization and improvement initiatives for efficiency.</p></li><li><p>Match balance confirmation with claims in SAP bi-annually and annually.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Proficiency in SAP and ERP systems.</p></li><li><p>Strong analytical and process-oriented skills.</p></li><li><p>Excellent communication and organizational abilities.</p></li><li><p>Detail-oriented capability with a focus on compliance and standards.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Finance Graduate or Semi-qualified or equivalent qualifications.</p></li><li><p>3-5 years of similar experience with good ERP system knowledge.</p></li><li><p>Knowledge of SAP, Excel, PowerPoint, and Microsoft office tools.</p></li><li><p>Detail-oriented, organized, and excellent communication skills.</p></li></ul><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for communication with all guests providing the highest quality service standards. The Lady in Red is empowered to make immediate decisions concerning guest well-being.<br><br><br><ul><li>Communication of hotel &amp; company philosophy and internal hotel representation.</li><li>Have an in-depth knowledge of the hotel and the geographical layout of the city/surroundings.</li><li>Knowledgeable about all VIPs in-house, hotel functions, and special events.</li><li>Collect as much feedback information on VIPs as possible (daily) by checking e.g. Google, Opera PMS company-wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc., and ensure information is updated in the guest profile.</li><li>Welcome, facilitate, and bid farewell to as many guests as possible.</li><li>Top VIPs MUST be welcomed upon arrival, escorted to their room, and bid farewell upon departure.</li><li>Liaise with FOM and GM, to prepare tailor-made guest itineraries for Top VIPs when appropriate and coordinate VIP greetings and departures – ahead of time.</li><li>Obtain as much information about a guest’s stay to be entered in the guest history.</li><li>Welcome visitors to the hotel, and assist with general information, internal promotions, and directions.</li><li>Handle guest complaints and requests politely and efficiently, and give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.</li><li>Maintain a record of all complaints and requests, follow up, and inform concerned operating departments.</li><li>Perform special projects and related duties as assigned.</li><li>Walk throughout the hotel recognizing guests and engaging with them appropriately.</li><li>Attend &amp; participate in daily briefings as scheduled.</li><li>Report potential and existing hazards and rectify them immediately.</li><li>Provide information to all guests regarding the services and possible internal promotions of the hotel.</li><li>Senior Management on any unusual circumstances that might affect guest service and expectations.</li><li>Take decisions on upgrades/comps/rebates etc. as per stipulated hotel policies and procedures.</li><li>Participate in training programs.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>What you will do</b><br>The Sales Engineer will be directly reporting to Sales Manager – Abu Dhabi Aftermarket. You will part of team responsible for driving the growth of business for Aftermarket division segment for Building Technology and Solutions with particular focus on HVAC.</p><br><p>You will be concentrating on converting our current installation base business into Aftermarket business, growing our market share with new business customers in the region. As a member of this team, you will work within a vibrant environment that provides a platform for you to use your experience to generate business from running HVAC installation base.</p><br><p><b>How you will do it</b><br>As an Experienced Sales Professional you have a complexity knowledge of HVAC system and you will use your expertise and experience in HVAC Service industry to generate business through AMC offerings including preventive, predictive maintenance, and all types of recommended repair jobs in Abu Dhabi market. You will be also responsible for to suggest new insights for site improvements to our existing customers or any new customer who has active installation base.</p><br><p>You are focused to seek and develop long term customer relationships, and self-motivated to drive your territory growth. You will exhibit your expertise and ability to close business opportunities with core Services segment.</p><br><p><b>What we look for<br>Required&nbsp;</b><br>•&nbsp;&nbsp; &nbsp;Bachelor’s Degree in Mechanical or equivalent<br>•&nbsp;&nbsp; &nbsp;Minimum of 3 years’ experience in HVAC aftermarket / aftersales business for HVAC portfolio within GCC region<br>•&nbsp;&nbsp; &nbsp;Expertise in HVAC Service offering with major focus on Chiller systems<br>•&nbsp;&nbsp; &nbsp;Proficiency in generating new business from running HVAC installation base and generating new business<br>•&nbsp;&nbsp; &nbsp;Proven track record of Sales achievements<br>•&nbsp;&nbsp; &nbsp;Determined, results driven, strong sales drive<br>•&nbsp;&nbsp; &nbsp;Fluent language skills in English</p><br><p><b>Preferred</b><br>•&nbsp;&nbsp; &nbsp;Experience in HVAC core service sales within Abu Dhabi &amp; NE&nbsp;<br>•&nbsp;&nbsp; &nbsp;Valid UAE driving license</p><br> </div>

<ol><li><p>Market Coverage & Sales Execution</p></li></ol><p>Conduct daily market visits as per the assigned route plan.</p><p>Identify new business opportunities such as new outlet openings and new category placements.</p><p>Achieve monthly sales and KPI targets.</p><ol start="2"><li><p>Customer Relationship Management</p></li></ol><p>Develop and maintain strong relationships with customers through regular visits and high service levels.</p><p>Leverage relationships to drive sales growth, improve share of shelf, negotiate promotional placements, and ensure fast rollout of new products.</p><p>Educate customers on new product launches, schemes, promotions, and trade deals.</p><ol start="3"><li><p>Product & Merchandising Management</p></li></ol><p>Ensure proper in-store merchandising following FIFO (First-In-First-Out) principles to maintain product freshness and minimize expiry, Good returns or damages.</p><p>Ensure planograms and category guidelines are properly implemented during each store visit.</p><p>Maintain optimal share of shelf and ensure promotions are placed in prime locations.</p><p>Utilize POSM materials effectively to strengthen brand visibility and competitive positioning.</p><ol start="4"><li><p>Cash & Collection Management</p></li></ol><p>Ensure timely cash collection from customers as per credit terms.</p><p>Submit collected cash and cheques to the Accounts Department on a daily basis.</p><p>Coordinate credit limit requests and ensure compliance with company policies.</p><ol start="5"><li><p>Stock & Inventory Control</p></li></ol><p>Ensure stocks received in the van are in good condition.</p><p>Match physical stock with system inventory before and after loading.</p><p>Safeguard van stock to prevent damage or loss.</p><p>Send load requests through the system and coordinate with the warehouse for timely stock replenishment.</p><ol start="6"><li><p>Other Responsibilities</p></li></ol><p>Coordinate with internal departments (warehouse, accounts etc.) to ensure seamless sales operations.</p><p>Support market coverage when colleagues are unavailable.</p><p>Adhere strictly to company sales processes and operational procedures.</p><p>Continuously improve market call effectiveness to enhance service levels, brand share, share of shelf, and collection efficiency.</p><p>Provide regular market intelligence and customer feedback to the Line Manager/ HOD</p><p>Share product performance feedback ,to HOD.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>High School or Diploma preferred</p></li><li><p>Excellent Communication, Negotiation , Planning & Execution Skills</p></li><li><p>Minimum of 3 - 5 years of HORECA experience required; Arabic language is an added advantage.</p></li><li><p>Good Interpersonal / Presentation & Analytical Skills</p></li><li><p>UAE Driving License is Mandatory</p></li><li><p>Good Geographical and outlet location knowledge of the market</p></li></ol>

<ul><li>Oversee and manage the day-to-day operations of facility services, ensuring a safe, functional, and efficient work environment for all occupants.</li><li>Coordinate and supervise maintenance activities, including repairs, preventative maintenance, and vendor management, to minimize downtime and maximize asset lifespan.</li><li>Manage and monitor budgets for facility operations, including utilities, maintenance contracts, and supplies, to ensure cost-effectiveness and adherence to financial guidelines.</li><li>Implement and maintain facility-related policies and procedures, ensuring compliance with health, safety, and environmental regulations.</li><li>Serve as the primary point of contact for facility-related issues, promptly addressing and resolving complaints, requests, and emergencies.</li><li>Manage and maintain building security systems, including access control, surveillance, and alarm systems, to protect assets and personnel.</li><li>Coordinate space planning and allocation, including office layouts, renovations, and moves, to optimize space utilization and support business needs.</li><li>Manage vendor relationships, including negotiating contracts, monitoring performance, and ensuring quality service delivery.</li><li>Conduct regular facility inspections and audits to identify potential issues, ensure compliance, and proactively address maintenance needs.</li><li>Prepare and present reports on facility performance, including key performance indicators (KPIs), to management, providing insights and recommendations for improvement.</li></ul><br><p> Should have UAE driving License.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Possesses a High School Diploma or equivalent; a Bachelor&#x27;s degree in Facility Management, Engineering, or a related field is preferred.</li><li>Minimum of 3 years of experience in facility management or a related field, demonstrating a solid understanding of building systems and operations.</li><li>Holds relevant certifications such as CFM (Certified Facility Manager) or FMP (Facility Management Professional) or equivalent.</li><li>Proven experience working in a corporate or commercial environment, with a strong understanding of facilities management principles.</li><li>Demonstrates proficiency in relevant software and tools, including CMMS (Computerized Maintenance Management Systems) and other facility management software.</li><li>Exhibits strong technical skills in building systems, including HVAC, electrical, plumbing, and fire safety systems.</li><li>Displays excellent soft skills, including communication, interpersonal skills, and problem-solving abilities.</li><li>Possesses strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.</li><li>A working proficiency in English is required; additional language skills are a plus.</li></ul><br/>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description: We are seeking a highly skilled and motivated Project Engineer with expertise in Mechanical Engineering for our dynamic team.<br> The successful candidate will play a key role in overseeing and managing various aspects of projects, with a primary focus on HVAC, Plumbing Drainage, and Fire Fighting Systems.<br> Responsibilities: · Analyze technical drawings, interpret specifications, and determine Mechanical requirements for assigned projects.<br> · Collaborate with other Engineers and Clients to ensure the seamless execution of projects.<br> · Coordinate with the Main Contractor to plan site activities effectively.<br> · Prepare comprehensive Shop drawings and follow up with the main contractor and Consultant for approval.<br> · Verify the HAP (Heat Load Calculation) and perform ESP calculation for Fans, as well as Pump head Calculations.<br> · Address and resolve issues with consultants and main contractors concerning submittals.<br> · Raise Request for Information (RFI) for any discrepancies or lack of information from Authority Approved Drawings.<br> · Arrange manpower in coordination with the Project Manager.<br> · Demonstrate a solid understanding of Chilled Water piping, ducting, water supply, drainage, and equipment installation (Chiller, FAHU, Fans, Pumps, FCU, etc.<br>), as well as knowledge in BMS, LPG, and Fire systems.<br> · Ensure adherence to health and safety codes throughout the project duration.<br> · Monitor and manage the availability of materials on site.<br> · Complete quality assurance on all mechanical components and documenting findings in detailed reports.<br> · Analyze and approve various construction and engineering plans.<br> · Diagnose problems and troubleshoot equipment as needed.<br> · Ensure all project deadlines and budgetary requirements are met.<br> · Stay informed about the latest developments in the field of Mechanical engineering.<br> · Bachelor's degree in Mechanical Engineering or a related field.<br> · 5-8 years of relevant experience in the MEP industry.<br> · Experience in project management.<br> · Proficiency in CAD software and MS Office applications.<br> · Sound understanding of health and safety regulations.<br> · Valid driver's license.<br> · Ability to make informed decisions under pressure.<br> · Excellent time management and diagnostic skills.<br> · Strong team player with a consistently professional demeanor.<br> · Exceptional communication and interpersonal skills.<br></span> </div>

Additional Information<br><br>Job Number 26097889<br><br>Job Category Spa<br><br>Location Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: State or Regional Massage License<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Remote Teller (RT) shall perform financial &amp; service transactions in risk free &amp; efficient manner over video calls while maintaining the set service &amp; control standards at all times. (Natiaonals Only)</p><br><br>Responsibilities:<br><ul><li>Process financial &amp; service transactions accurately and swiftly in accordance with the laid down procedures over a video call on the Interactive Teller Machine.</li></ul><ul><li>Strive towards reducing wait time and serve time by efficient processing of all transactions.</li></ul><ul><li>Strive towards managing customer expectation for each interaction.</li></ul><ul><li>Ensure zero risk of cash transactions in accordance with SOP with zero operational losses.</li></ul><ul><li>Ensure accurate delivery / receipt of cash to / from customers at all times.</li></ul><ul><li>Be aware of fraud trends &amp; be vigilant and alert on any possible fraud risks.</li></ul><ul><li>Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.</li></ul><ul><li>Adhere to transactions limit, override approval and call back processes.</li></ul><ul><li>Error free transactional report checking.</li></ul><ul><li>Investigate in detail any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation.</li></ul><ul><li>Comply with all policies and procedures to ensure an acceptable risk rating of the remote Teller unit.</li></ul><ul><li>Assist Team Leader / Remote Teller Manager in handling day to day transactional and service / maintenance activities.</li></ul><ul><li>Ensure 100% score at remote teller area with mystery shoppers.</li></ul><ul><li>Be vigilant to identify customer needs &amp; cross sell / refer Mashreq products.</li></ul><ul><li>Remain updated on all process / control amendments</li></ul><ul><li>Provide friendly, efficient &amp; accurate services</li></ul><br>Qualifications:<br><ul><li>Complete knowledge of Interactive teller machine functionalities &amp; minor trouble shooting</li></ul><ul><li>Good customer service skills</li></ul><ul><li>Strong inter-personal, communication skills</li></ul><ul><li>Strong work ethics &amp; Team work</li></ul><ul><li>Ability to handle pressure</li></ul><ul><li>Detail oriented, quick with numbers, very vigilant</li></ul><ul><li>Ability to handle routine work with enthusiasm and vigor</li></ul><ul><li>Process related to financial / service transactions</li></ul><ul><li>1-3 years of experience as a teller within banking industry.</li></ul><ul><li>Job Competencies</li></ul><ul><li>Attention to Detail &amp; Quality (Level 2) </li></ul><ul><li>Customer Focus (Level 3)</li></ul><ul><li>Communication &amp; Interpersonal skills (Level 2)</li></ul><ul><li>Commitment to Results (Level 2)</li></ul><ul><li>Planning &amp; Organizing (Level 2)</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<ul><li><p>Support project documentation processes by creating, updating, and maintaining project plans, reports, presentations, and other project records.</p></li><li><p>Keep track of, organize, and control all project documentation, ensuring documents are accurately filed, updated, distributed, and maintained in accordance with company procedures and document control standards.</p></li><li><p>Monitor daily project activities, track progress against schedules, update timelines, and ensure project milestones are achieved within established deadlines.</p></li><li><p>Prepare and maintain comprehensive project documentation, including meeting minutes, progress reports, status updates, and document control logs.</p></li><li><p>Serve as the primary point of contact between the Project Manager, internal teams, clients, consultants, and external stakeholders to ensure effective communication and coordination.</p></li><li><p>Coordinate project resources by ensuring teams have the required equipment, materials, and tools while assisting in monitoring project costs and expenditures.</p></li><li><p>Review and interpret architectural and engineering drawings to ensure compliance with permit submission requirements.</p></li><li><p>Prepare, compile, and process permit applications for submission to developers and authorities, including Emaar, Nakheel, and other regulatory bodies.</p></li><li><p>Liaise with developers, consultants, and relevant authorities to track permit approvals, respond to comments, and facilitate timely clearances.</p></li><li><p>Maintain accurate records of permit submissions, approvals, revisions, and related documentation to ensure compliance with project and regulatory requirements.</p></li><li><p>Assist in identifying potential project delays and coordinate with stakeholders to resolve issues efficiently, ensuring smooth project execution in the construction field.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree or Diploma in Civil Engineering, Architecture, Interior Design, Construction Management, or a related field.</p></li><li><p>2–5 years of experience in interior fit-out, contracting, or construction projects, including at least 2 years in the UAE/GCC.</p></li><li><p>Valid UAE Driving License.</p></li><li><p>Excellent English communication skills; Arabic is an advantage.</p></li><li><p>Ability to read and interpret technical drawings, shop drawings, and BOQs.</p></li><li><p>Proficient in AutoCAD, Microsoft Office (especially Excel), and MS Project or Primavera.</p></li><li><p>Strong knowledge of UAE authority permit procedures and project documentation.</p></li><li><p>Excellent coordination, document control, multitasking, and organizational skills with the ability to manage multiple projects and stakeholders.</p></li></ul>

Role Overview The Contracts Executive plays a key supporting role in managing the organization's contractual activities across its portfolio of brands and business units. This position is responsible for the day-to-day drafting, reviewing, and administration of contracts, ensuring that all agreements are accurately documented, properly executed, and compliant with company policies and applicable regulations. The ideal candidate is detail-oriented, organized, and capable of working across multiple concurrent contracts with minimal supervision.<br>Key Responsibilities: Contract Drafting & Review Draft, review, and revise a wide range of commercial contracts, including service agreements, supplier contracts, vendor agreements, NDAs, and framework contracts. Ensure all drafted contracts are accurate, legally sound, and aligned with approved company templates and standards. Identify gaps, ambiguities, and risk areas in contract language and recommend appropriate revisions or escalate to the Contracts Manager or legal team. Incorporate negotiated amendments and revisions into contract documents with precision and proper version control. Maintain an up-to-date library of standard contract templates, clauses, and approved language for use across the organization. Assist in the preparation of contract summaries, key terms extracts, and obligation trackers for internal stakeholders.<br>Contract Administration & Lifecycle Management Support the end-to-end contract lifecycle — from initiation and drafting through execution, performance monitoring, renewal, and close-out. Maintain a comprehensive and well-organized contracts repository, ensuring all agreements are properly filed, executed copies are stored, and key dates (renewals, expiries, notice periods) are tracked. Issue timely alerts and reminders to relevant stakeholders ahead of contract renewal, expiry, or milestone dates. Coordinate internal approvals and signature workflows, ensuring contracts are executed by the correct authorized signatories. Monitor contract performance milestones and flag non-compliance or deviations from agreed terms to the Contracts Manager.<br>Compliance & Risk Support Assist in ensuring all contracts comply with applicable UAE laws, regulations, and internal corporate governance requirements. Support the identification and documentation of contractual risks, liabilities, and obligations, escalating material concerns appropriately. Maintain accurate records to support audit readiness and internal compliance reviews. Assist in dispute resolution processes by locating relevant contract documentation, tracking correspondence, and preparing summaries for the legal team.<br>Tender & Procurement Support Assist in the preparation and coordination of tender documents, RFPs, RFQs, and related submissions in line with company procurement standards. Track tender deadlines and coordinate cross-functional input from relevant departments to ensure timely and compliant submissions. Maintain tender documentation records and assist with post-bid review processes.<br>Supplier & Vendor Coordination Support the administration of supplier and vendor contracts, including tracking delivery against SLAs and flagging performance issues. Liaise with internal departments (procurement, operations, finance) to gather required information for contract preparation and execution. Assist in organizing and preparing materials for supplier performance review meetings.<br>Reporting & Documentation Prepare regular contract status reports covering active agreements, upcoming renewals, expiries, and outstanding actions. Maintain accurate logs of contract amendments, extensions, and variations. Support the Contracts Manager in preparing management reports and presentations on contract portfolio performance.<br>Skills and Qualifications Minimum 2–4 years of experience in contracts administration, commercial support, legal administration, or a procurement/finance role with strong contracts exposure. Bachelor's degree in Business Administration, Law, Finance, Supply Chain Management, or a related field. Solid understanding of contract structures, commercial terms, and legal language — ability to identify risks and discrepancies in contract documents. Strong drafting and writing skills with exceptional attention to detail and accuracy. Well-organized with the ability to manage multiple contracts and deadlines simultaneously. Professional, discreet, and able to handle confidential information appropriately. Experience within the automotive, fleet, car rental, or related sectors is preferred but not mandatory.

Job Purpose To manage the facilities and operations within the assigned portfolio while implementing best supplier and customer relationship management, facilities management, building energy services management, maintenance, and contract management practices that improve the overall operational efficiency of managed assets, maintain high customer satisfaction, and help achieve Enova’s business objectives.<br>Key Responsibilities Perform regular site inspections on the status of Hard services and Specialist services performed at assigned site locations and ensure all required documents in place. Organize and keep track of all the preventive and reactive maintenance performed by the appointed service providers. Regularly communicate with the service providers on-site to ensure the maintenance works are followed as per schedule. Monitor & control the specialist systems and ensure the effective delivery of site services in line with Service Level Agreements /Key Performance Indicators Plans, schedules, and reviews of the day-to-day operational and maintenance activities related to all MEP Systems of the buildings, monitors operation of various MEP systems to ensure optimum performance of systems and equipment’s Investigate complaints, disturbances and resolve problems by communicating with the facilities management, landlord management and tenants. Follow-up on all operational requirements as per the approved building rules/community guidelines. Maintain all the required departmental and site level documentation. Investigate complaints, disturbances and resolving problems, following management rules & regulations also liaise with building residents as and when required. Ensure all operations are performed under safe practices and as per the guidance of the QHSE Team. Ensure all legal and statutory /authority requirements are fulfilled in terms of building operation. Assist the Facilities Manager in all aspects of project implementation as needed. Assist in purchasing department for equipment, requirements for the property. Submission of regular reports such as monthly Inspection Reports with details of operational issues and status of works, detailed KPI report of AMC service providers, FM tracker of pending issues and other administrative and technical reports. Monitor and optimize energy consumption to reduce costs and improve efficiency. Identify energy-saving opportunities and implement measures to enhance energy efficiency Manage relationships with clients, stakeholders, vendors, and regulatory communication with clients, customer base with your area of responsibility and the FM or workplace manager. Prepares & submits routine and special reports such as maintenance schedules, operational & incident reports, accident reports, technical reports, …etc. Preparation and submission of quotations and estimates. Liaise with technicians to ensure accuracy of quotations and estimates. Follow all contractual scope of deliverables and ensure to deliver the required service on time. Identify any training needs for each member of the team and ensure training schedule is created and maintained to ensure quality services provided to clients Preparing risk assessment, method statement and fire assessment plans in coordination with HSEAddress and resolve system and equipment issues within client facilities, issuing repair reports for documentation.<br>Qualifications, Experiences, & Skills Bachelor's Degree in Mechanical Engineering.4 to 5 years of experience in Facilities Management/Construction of projects related to water features. Hands-on experience in the operation, maintenance, and troubleshooting of water features, including fountains, ponds, waterfalls, and associated pumping and filtration systems. Knowledge of water treatment, water quality management, filtration systems, pumps, valves, piping, and control systems for decorative water features. Experience coordinating preventive and corrective maintenance for water features and related MEP systems. Experience with musical fountains, programmable water features, PLC/BMS integration, and lighting control systems is highly preferred. Familiarity with water feature safety standards, energy-efficient operation, and contractor management. Knowledge of CAFM systems. Good understanding of MEP systems. Innovative and conceptual thinking skills. Strong numerical, analytical, and problem-solving skills. Effective communication and stakeholder management skills. Strong planning, organizing, and coordination skills. Leadership and teamwork abilities. Computer proficiency (MS Office and CAFM applications).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: Senior IT Procurement Officer (UAE Nationals Only)</strong></p><br><p><strong>Location: Abu Dhabi</strong></p><br><p><strong>Job Description:</strong></p><br><ul><li>To manage end-to-end procurement lifecycle related to Information Technology Department.</li></ul><p><strong>Role Purpose:</strong></p><br><ul><li>Act as Senior Buyer for IT category.</li></ul><p><strong>Key Accountabilities of the role:</strong></p><br><p>&nbsp;<strong>IT Procurement &amp; Vendor Management:</strong></p><br><ul><li>Receives RFQs/RFPs from IT requester, solicits proposals from vendors, vendor communication and negotiation</li><li>Attending meeting with senior stakeholder and vendors&nbsp;</li><li>Prepare procurement plan with end users&nbsp;</li><li>Create Contract for all engagement and Negotiate terms &amp; condition with vendors</li><li>PO creation and issuance to vendors for execution and delivery.</li><li>Coordinator between IT and VMCP for vendor registration, vendor account updating, etc.</li><li>Initiate SPM for all engagement&nbsp;</li><li>Ensure closing all Open PO’s&nbsp;</li><li>Support vendors for pending payment by coordinating with requester and FCD</li><li>Ensure the best utilization of SAP Ariba (RFP, Contract Workspace, Reverse Auction)</li><li>Ensures to always maintain proper and intact vendor communication.</li><li>Fully adhere to VMCP P&amp;P and support line manager in closing audit point</li><li>Work as SME to provide suggestion to enhance the process and to achieve savings&nbsp;</li><li>All IT-related procurement requests should be accommodated in a timely manner in order to avoid delay.</li><li>Acting as a SME in all meetings / deals with internal and external stakeholders.</li><li>Proper vendor communication should be well-maintained.</li></ul><p><strong>Financial &amp; Contract Approval Management:</strong></p><br><ul><li>Lead contract drafting, review and execution with internal and external stakeholders.</li><li>Maintains and monitors Contract Database.</li><li>Ensures proper archiving of procurement file.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><p><strong>Special Tasks:</strong></p><br><ul><li>Provide assistance to all internal customers (other categories managed by VMCP), perform other tasks as required (attend meetings, attend calls, prepare reports etc.)</li><li>To ensure that good controls are maintained in all department-related functions and ensure that the Department Head is aware of all issues raised within the department.</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul><li>Must have IT procurement experience or IT by profession&nbsp;</li></ul><p><strong>Previous experience:&nbsp;&nbsp;&nbsp;</strong></p><br><ul><li>Preferred CIPS qualified or having active membership&nbsp;</li><li>Banking experience is preferred</li></ul><br> </div>

<p><strong>Sales Administration</strong></p><ul><li><p>Manage customer inquiries and maintain accurate sales records using CRM and SharePoint Sales Tracker.</p></li><li><p>Prepare quotations, proposals, tender documents, Proforma Invoices, and Tax Invoices in accordance with company procedures.</p></li><li><p>Maintain complete and organized sales documentation and customer records.</p></li><li><p>Ensure all sales documentation is accurate and properly approved before submission.</p></li></ul><p><strong>Contract Administration</strong></p><ul><li><p>Assist in reviewing customer contracts for awarded projects.</p></li><li><p>Coordinate internal feedback from relevant departments and consolidate contract comments.</p></li><li><p>Support contract clarification processes and maintain final signed agreements.</p></li></ul><p><strong>Sales Reporting & Pipeline Management</strong></p><ul><li><p>Maintain and update the Sales Tracker, Project Pipeline, Sales Forecast, Opportunity Pipeline, and Payment Monitoring reports.</p></li><li><p>Prepare weekly sales meeting agendas and distribute meeting minutes.</p></li><li><p>Monitor project payment status and coordinate with Finance, Commercial, PMO, and Management regarding outstanding payments.</p></li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li><p>Work closely with Procurement, Logistics, Finance, Technical, and Project teams to ensure successful project execution.</p></li><li><p>Coordinate internal support to resolve customer concerns efficiently.</p></li><li><p>Provide sales-related documentation required by various departments.</p></li></ul><p><strong>Customer Relationship Management</strong></p><ul><li><p>Build and maintain strong relationships with customers.</p></li><li><p>Provide prompt responses to inquiries and professional after-sales support.</p></li><li><p>Monitor customer satisfaction and ensure timely resolution of customer concerns.</p></li></ul><p><strong>Compliance & Continuous Improvement</strong></p><ul><li><p>Ensure compliance with company policies, procedures, and quality standards.</p></li><li><p>Maintain confidentiality of commercial and customer information.</p></li><li><p>Stay informed of industry trends, competitor activities, and new products.</p></li><li><p>Participate in sales meetings, product training, exhibitions, and other company events.</p></li><li><p>Perform other duties assigned by the Sales Manager or Management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.</p></li><li><p>Minimum <strong>3–5 years</strong> of experience in sales coordination, sales support, or commercial administration, preferably within the construction, engineering, MEP, swimming pool, or water treatment industry.</p></li><li><p>Experience preparing quotations, tenders, contracts, and sales documentation.</p></li><li><p>Strong knowledge of CRM systems and Microsoft Office (Excel, Word, PowerPoint); experience with SharePoint is an advantage.</p></li><li><p>Excellent communication, organizational, and coordination skills.</p></li><li><p>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</p></li><li><p>Customer-focused with strong problem-solving and relationship management skills.</p></li><li><p>Fluency in English is required; additional languages are an advantage.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Quality Controller<br><br>Job Scope <br></span><p><span><span><span>The Quality Controller is responsible for auditing Retail Shops and Service Centers according to the audit plan, performing regular evaluations of products and repairs, recording inspections and results, and recommending improvements based on findings.</span></span></span></p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Conduct weekly visits and audit the Retail Shops as per the retail audit program to ensure effective and efficient operating procedures in respect of sales, cash handling, stock management, trade-in process, fixed assets management, security, adherence to Apple planogram and to the shop manual issued by Head Office;</li> <li>Conduct weekly visits and audit the Service Centers and the quality of repairs to ensure the smooth functioning of operations based on Apple Service Provider Manual, Operational Procedures, Service News, GSX, Apple guidelines (retail and service), and other updates set and released by Apple;</li> <li>Follow a checklist of tasks to be performed in the shop or service branch;</li> <li>Check employees / Technicians’ certifications status and compliance;</li> <li>Check tools availability and status;</li> <li>Inspect between 20 to 50 total KBBs, highlight and report issues found;</li> <li>Inspect full repair cycle from creation until closure;</li> <li>Guide the Technicians about issues found, explaining the root cause;</li> <li>Explain important OPs to Technicians and Managers when required;</li> <li>Present findings to the local Manager;</li> <li>Recommend improvements to the repair process to ensure quality control;</li> <li>Monitor CCTV and follow-up on repairs;</li> <li>Document and record inspections;</li> <li>Examine financial records and documentation to prepare audit reports;</li> <li>Present findings to the upper Management in the forms of reports or presentations;</li> <li>Generate and analyze all the necessary reports as advised by the Management;</li> <li>Support with Vendor audit when required.</li> </ul><br><br>Position Requirements <br><br>Education <br><p><span><span><span>Bachelor's degree in Engineering</span></span></span></p><br><br><br>Experience <br><p>- Apple Certified Macintosh or IOS technician.<br>- Good oral and written communication skills (English is a must).<br>- Ability to work independently and as part of a team.<br>- Proficiency in Microsoft Office, with CRM systems.<br>- Ability to maintain confidentiality and exercise discretion when handling sensitive financial information.</p><br> <p>#LI-LM1</p><br><br><br><br> </div>

Title:<br><br>Specialist Project Engineer – Offshore Island Project<br><br>Belong, Connect, Grow, with KBR!<br><br>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.<br><br> Job Title: Specialist Project Engineer – Offshore Island Project<br><br>KBR Abu Dhabi PMC Team is currently looking to fill a position of Specialist Project Engineer for an Offshore Island Project to be based in UAE ( Abu Dhabi) as soon as the administrative processes are completed, will then relocate to Spain Office and then return to Abu Dhabi . <br><br>Key Responsibilities<br><br>Job Purpose<br><br>The Specialist Project Engineer is responsible for managing and coordinating all engineering activities during the Execute phase of offshore oil & gas projects. The role ensures that project deliverables are completed in line with technical requirements, schedule, cost targets, and Client standards, while maintaining effective communication between multidisciplinary teams and stakeholders.<br><br>Profile matching below criteria only will be contacted.<br><br>Key Responsibilities<br><br>Project Coordination & Engineering Management<br><br>Coordinate and oversee multi-disciplinary engineering activities during the execute phase. Ensure all engineering deliverables are aligned with project scope, schedule, and quality requirements. Act as a focal point between engineering disciplines, project management, and contractors. Support Project Manager in achieving overall project objectives.<br><br>FEED Deliverables Management<br><br>Monitor progress and quality of project deliverables across all disciplines (process, piping, structural, electrical, instrumentation, HSE). Ensure deliverables meet Client standards, client specifications, and international codes. Review key engineering documents, design philosophies, and technical reports. Track deliverable status and ensure timely submission.<br><br>PMC Oversight / Contractor Management<br><br>Review and coordinate EPC contractor engineering activities and deliverables. Ensure contractors comply with project requirements, timelines, and quality standards. Participate in technical bid evaluations and vendor assessments. Identify and resolve technical issues and interface challenges.<br><br>Schedule, Cost & Progress Monitoring<br><br>Work closely with planning and project controls teams to track engineering progress. Support schedule development, progress reporting, and milestone tracking. Identify project risks, delays, and deviations, and propose mitigation measures. Assist in cost monitoring related to engineering scope.<br><br>Interface & Stakeholder Management<br><br>Manage interfaces between different engineering disciplines and project packages. Coordinate with client (ADNOC Offshore), contractors, and third-party stakeholders. Participate in design reviews, workshops, and technical meetings. Ensure effective communication and issue resolution across all stakeholders.<br><br>Risk & Change Management<br><br>Identify project risks related to engineering scope and execution. Support HAZID, HAZOP, and constructability reviews. Manage engineering changes and assess their impact on scope, cost, and schedule. Ensure implementation of mitigation and corrective actions.<br><br>HSE & Quality Assurance<br><br>Ensure engineering activities comply with HSE standards and project safety requirements. Promote safe design principles and ALARP approach. Ensure adherence to project quality procedures and QA/QC requirements.<br><br>Documentation & Reporting<br><br>Prepare and review project reports, progress updates, and technical documentation. Maintain engineering registers, action trackers, and interface logs. Provide regular updates to Project Manager and client representatives.<br><br>Qualifications & Experience<br><br>Education<br><br>Bachelor’s Degree in Engineering (Mechanical, Civil, Electrical, or equivalent) Master’s degree is an advantage<br><br>Experience<br><br>Minimum Overall 15+ years of experience in the oil and gas sector. Minimum 5–7 years in offshore Execute / detailed engineering projects. Experience in process, storage and export facilities relevant to offshore island activities.12–15+ years of experience in oil & gas project engineering Prior experience in PMC / ADNOC Offshore projects is highly preferred<br><br>R2127350

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job description <p>​</p><br><p><b>Discover the Opportunity</b><br>We are seeking a Senior Software Architect to join a unique tech venture. The company focuses on cutting edge applications centered around security and data privacy.<br>This role offers exceptional long term stability alongside the fast paced innovation of an agile startup environment. You will work alongside a lean tech team, reporting directly to the Tech Product Manager while taking ownership of core software architecture and hands on development.<br></p><br><p><b>Discover the Role<br></b>As a Senior Software Architect, you will balance technical strategy with active development in a roughly equal split. You will take end to end architectural ownership of user centric applications and cloud infrastructure supporting a modular platform.</p><br><p>You will lead the integration of machine learning models into reliable, scalable production systems while ensuring cloud native services remain secure, compliant, and observable. This is an individual contributor position designed for a skilled builder who thrives in a fast moving environment.<br></p><br><p><b>Discover the Responsibilities</b></p><br><ul><li><p>Take complete ownership of software and platform architecture from initial design through production deployment.</p><br></li><li><p>Spend half your time writing hands on code, specifically integrating machine learning models and working with Python.</p><br></li><li><p>Design, deploy, and manage multi tenant microservices infrastructure across AWS cloud environments and Kubernetes clusters.</p><br></li><li><p>Embed zero trust networking, privacy by design, and strict security controls across platforms Build and optimize continuous deployment pipelines, automated testing, and full stack observability layers.</p><br></li><li><p>Work on production grade software products built directly for external commercial users.</p><br></li><li><p>Identify and resolve system performance bottlenecks, technical debt, and scalability limitations.<br></p><br></li></ul><p><b>Discover the Requirements</b></p><br><ul><li><p>Minimum 5 to 7 years of relevant experience in software architecture and hands on engineering Strong hands on development skills in Python.</p><br></li><li><p>Proven experience building commercial SaaS products sold directly to customers.</p><br></li><li><p>Deep technical knowledge of cloud infrastructure on AWS and container orchestration via Kubernetes Solid grasp of DevOps and MLOps practices, infrastructure as code, and continuous integration tools.</p><br></li><li><p>Strong understanding of zero trust security, data encryption, and data residency standards Experience in fast paced startup or scaleup environments is strongly preferred.</p><br></li><li><p>Familiarity with large language models or agentic setups is a distinct advantage.</p><br></li></ul><br> </div>

<p>The Settlement Officer has overall responsibility and management for the daily Settlement and Reconciliation of card payments, compliance with corporate and payment network schemes policies, and risk mitigation. The Settlement Officer will work with other Team Leads and Managers across the ADGT organization regarding both day-to-day settlement activities and strategic enhancements. Manage and be accountable for ADGT settlement operations, dispute management and the settlement team. • Daily Management of Settlement, and Reconciliation processes for all payment network schemes financial transactions such as Interac, Visa, MasterCard, AMEX, STAR, NYCE and third-party payment processor • Exercise appropriate controls to minimize disputed chargebacks and financial exposure. • Ensure proper record management and retention of all reconciliation documents for future record recovery purpose and audit requirement • Coordinate the management of audits. • Review and improve the reconciliation process and Standard Operating Procedures • Maintain and develop Settlement and Reconciliation procedures and manuals • Communicate effectively with both the ADGT team, clients and counterparties, tailoring Communication style to the audience as required. • Perform all employee-related administrative duties including hiring, annual reviews and HR related requirements • Serve as Subject Matter Expert to all cross-functional ADGT teams • Other duties assigned by the manager, or designates.</p><p>A Bachelor's degree is required together with some related experience. Preference will be given to candidates with experience in a fast-paced customer oriented business preferably dealing with financial transactional debit and/or credit processing. • Exceptional organizational skills with demonstrated attention to detail. • Established ability to exercise absolute discretion and maintain confidentiality. • Highly motivated and able to work well both independently and as part of a team. • Ability to work in a high pressure, fast paced environment. • Confident and versatile, with ability to multi-task and prioritize work, strong time management skills. • A desire to succeed and eagerness to learn new skills. • Basic Excel skills are a must, preferably Intermediate to advanced skills. • Excellent communication and interpersonal skills.</p>

<p>The Settlement Officer has overall responsibility and management for the daily Settlement and Reconciliation of card payments, compliance with corporate and payment network schemes policies, and risk mitigation. The Settlement Officer will work with other Team Leads and Managers across the ADGT organization regarding both day-to-day settlement activities and strategic enhancements. Manage and be accountable for ADGT settlement operations, dispute management and the settlement team. • Daily Management of Settlement, and Reconciliation processes for all payment network schemes financial transactions such as Interac, Visa, MasterCard, AMEX, STAR, NYCE and third-party payment processor • Exercise appropriate controls to minimize disputed chargebacks and financial exposure. • Ensure proper record management and retention of all reconciliation documents for future record recovery purpose and audit requirement • Coordinate the management of audits. • Review and improve the reconciliation process and Standard Operating Procedures • Maintain and develop Settlement and Reconciliation procedures and manuals • Communicate effectively with both the ADGT team, clients and counterparties, tailoring Communication style to the audience as required. • Perform all employee-related administrative duties including hiring, annual reviews and HR related requirements • Serve as Subject Matter Expert to all cross-functional ADGT teams • Other duties assigned by the manager, or designates.</p><p>A Bachelor's degree is required together with some related experience. Preference will be given to candidates with experience in a fast-paced customer oriented business preferably dealing with financial transactional debit and/or credit processing. • Exceptional organizational skills with demonstrated attention to detail. • Established ability to exercise absolute discretion and maintain confidentiality. • Highly motivated and able to work well both independently and as part of a team. • Ability to work in a high pressure, fast paced environment. • Confident and versatile, with ability to multi-task and prioritize work, strong time management skills. • A desire to succeed and eagerness to learn new skills. • Basic Excel skills are a must, preferably Intermediate to advanced skills. • Excellent communication and interpersonal skills.</p>