UI developer Jobs
12661 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Wood is currently recruiting for an experienced PMC Construction Manager for our client Taziz Methanol Project in Abu Dhabi as part of our Project Engineering team within our Oil, Gas & New Energies business. </p><br><p>Due to the nature of the projects and client expectation, the position will be onshore site in Al Ruwais Abu Dhabi, United Arab Emirates.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover <br> End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>The role directly manages and is accountable for the planning and execution of the U/G civil works, fabrication and the transportation and installation / mechanical completion of the project components and brownfield modifications of the project to ensure that the project objectives are achieved. Lead construction efforts to ensure the project is executed in accordance with ADNOC and project procedures and Shareholder expectations. Directly manages Construction Leaders for on island construction and onshore precast. </p><br><ul> <li>Lead the Project Construction team to support objectives and strategies </li> <li>Champion safety in all construction aspects of the Project and promote the safety objective that “Nobody gets Hurt” </li> <li>Manage the Construction teams responsible for the planning, development and operations to ensure construction execution </li> <li>Manage the Contractor’s construction planning and execution efforts to ensure compliance with Project objectives, strategies, obligations and requirements </li> <li>Establish a construction organization to implement the Project execution plans and procedures and coordinate resourcing of construction team positions </li> <li>Provide construction and execution strategy support to the Project Team through construction oversight and assistance </li> <li>Ensure that the Contractor and Subcontractors are compliant with project safety expectations, policies and procedures </li> <li>Steward the development of an Integrated Safety Plan for Construction, including SIMOPS for all island and brownfield work </li> <li>Assist in the review and implementation of all Contractor safety plans </li> <li>Steward interfaces and interactions between the Contractor and other UZ Projects, Production Operations, and Drilling </li> <li>Manage the interface with ADNOC to execute brownfield works in order to minimize disruption in ongoing production operations </li> <li>Ensure that the detailed design deliverables support constructability </li> <li>Report on construction progress, performance, initiatives and issues to the Project Team </li> <li>Lead construction planning teams to identify vulnerabilities and opportunities </li> <li>Sponsor construction related readiness reviews, constructability workshops and CERs </li> <li>Take a leadership role in mentoring and training UAE Nationals in construction management </li> <li>Clearly communicate direct reports short term and long-term goals that support the project objectives </li> <li>Encourage and recognize outstanding performance, and ensure that staff are appraised regularly and developed accordingly </li></ul><br>Qualifications:<br> <p><strong>Skills And Qualifications </strong></p><br><br> <p><strong>What makes you remarkable? </strong></p><br><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><br> <p><strong>Expected:</strong></p><br><br><ul> <li>Bachelors Degree is essential to apply for this role </li> <li>Minimum of 20 years of experience on large oil and gas projects including </li> <li>Excellent leadership and communication skills (written and verbal) and an ability to work with people across a diversity of cultures</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.<br>• Develops systems to enable associates to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures associates are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><b><span><span><span>Front Office Agent, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>20443</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<ul>
<li><span>Maintain a strong working relationship with all departments to be able to accomplish their tasks in an efficient manner. </span></li>
</ul>
<ul>
<li><span>Provide information to supervisors and Team Members. </span></li>
</ul>
<ul>
<li><span>Provide immediate assistance to guests. </span></li>
</ul>
<ul>
<li><span>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager. </span></li>
</ul>
<ul>
<li><span>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. </span></li>
</ul>
<ul>
<li><span>Record guest issues in the guest response tracking system. </span></li>
</ul>
<ul>
<li><span>Always follow LQA Standards. </span></li>
</ul>
<ul>
<li><span>Focus on guest satisfaction and focus on continuous improvement. </span></li>
</ul>
<ul>
<li><span>Analyse information and evaluate results in order to choose the best solution and solve problems. </span></li>
</ul>
<ul>
<li><span>Ensure compliance with all policies, standards and procedures. </span></li>
</ul>
<ul>
<li><span>Participate and contribute to the discussion of the work that affects Front Desk department, discuss the ways of service improvement. </span></li>
</ul>
<ul>
<li><span>Follows all necessary steps to achieve results in the Upselling programs. </span></li>
</ul>
<ul>
<li><span>Proceed with check-ins and check-outs when necessary. Assist guests in that process when required. </span></li>
</ul>
<ul>
<li><span>Ensure that passports data collected at the check-in and guest registration is done. </span></li>
</ul>
<ul>
<li><span>Ensure due outs are done in a timely manner. </span></li>
</ul>
<ul>
<li><span>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies. </span></li>
</ul>
<ul>
<li><span>Provide necessary reports to Finance department when needed. </span></li>
</ul>
<ul>
<li><span>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Management </span></li>
</ul>
<ul>
<li><span>Ensure compliance with all policies, standards and procedures. </span></li>
</ul>
<ul>
<li><span>Maximum room occupancy is ensured in line with the standards policy on rates. </span></li>
</ul>
<ul>
<li><span>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences. </span></li>
</ul>
<ul>
<li><span>Close communication is maintained with the housekeeping department on check-outs, room moves, forecast occupancies. </span></li>
</ul>
<ul>
<li><span>All charges are correctly entered onto the guest’s folio and that this is always kept up to date. </span></li>
</ul>
<ul>
<li><span>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report. </span></li>
</ul>
<ul>
<li><span>To be very meticulous in completing the daily checklist and check that it has been done during shift handover. </span></li>
</ul>
<ul>
<li><span>To assist with any other duties as required by the Director or another member of the management team. </span></li>
</ul>
<ul>
<li><span>Will be required to perform similar such duties or tasks in any area of the hotel as may be designated by Management. </span></li>
</ul>
<ul>
<li><span>Will be required to attend training courses as required and continually strive for the improvement of own knowledge and skills. </span></li>
</ul>
<ul>
<li><span>Must be familiar with the hotel policy on fire, hygiene, health, safety and emergency evacuation and that all staff in the department participates in fire and emergency drills. </span></li>
</ul>
<ul>
<li><span>Must adhere to and have a complete understanding of the employee handbook and adhere to the regulations contained within. </span></li>
</ul>
<ul>
<li><span>Is required, always, to maintain a high standard of personal appearance and hygiene and ensure that dress and attire meet with the hotel’s requirements and do not detract from the desired image of the hotel. </span></li>
</ul>
<ul>
<li><span>Will be required to render the highest level of courtesy and service to hotel guests even where such service may fail beyond the main duties or scope of this position. </span></li>
</ul>
<p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Minimum two years working in a luxury, or boutique hotel in Front Office department. </span></li>
</ul>
<ul>
<li><span>Must be proficient in hospitality guest services. </span></li>
</ul>
<ul>
<li><span>Previous guest service and reservations experience preferred. </span></li>
</ul>
<ul>
<li><span>Must be fluent in verbal and written English. Other languages are a plus. </span></li>
</ul>
<ul>
<li><span>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera. </span></li>
</ul>
<ul>
<li><span>Excellent listening and comprehension skills required. </span></li>
</ul>
<p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><b><span><span><span>Front Office Agent, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>20443</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<ul>
<li><span>Maintain a strong working relationship with all departments to be able to accomplish their tasks in an efficient manner. </span></li>
</ul>
<ul>
<li><span>Provide information to supervisors and Team Members. </span></li>
</ul>
<ul>
<li><span>Provide immediate assistance to guests. </span></li>
</ul>
<ul>
<li><span>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager. </span></li>
</ul>
<ul>
<li><span>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. </span></li>
</ul>
<ul>
<li><span>Record guest issues in the guest response tracking system. </span></li>
</ul>
<ul>
<li><span>Always follow LQA Standards. </span></li>
</ul>
<ul>
<li><span>Focus on guest satisfaction and focus on continuous improvement. </span></li>
</ul>
<ul>
<li><span>Analyse information and evaluate results in order to choose the best solution and solve problems. </span></li>
</ul>
<ul>
<li><span>Ensure compliance with all policies, standards and procedures. </span></li>
</ul>
<ul>
<li><span>Participate and contribute to the discussion of the work that affects Front Desk department, discuss the ways of service improvement. </span></li>
</ul>
<ul>
<li><span>Follows all necessary steps to achieve results in the Upselling programs. </span></li>
</ul>
<ul>
<li><span>Proceed with check-ins and check-outs when necessary. Assist guests in that process when required. </span></li>
</ul>
<ul>
<li><span>Ensure that passports data collected at the check-in and guest registration is done. </span></li>
</ul>
<ul>
<li><span>Ensure due outs are done in a timely manner. </span></li>
</ul>
<ul>
<li><span>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies. </span></li>
</ul>
<ul>
<li><span>Provide necessary reports to Finance department when needed. </span></li>
</ul>
<ul>
<li><span>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Management </span></li>
</ul>
<ul>
<li><span>Ensure compliance with all policies, standards and procedures. </span></li>
</ul>
<ul>
<li><span>Maximum room occupancy is ensured in line with the standards policy on rates. </span></li>
</ul>
<ul>
<li><span>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences. </span></li>
</ul>
<ul>
<li><span>Close communication is maintained with the housekeeping department on check-outs, room moves, forecast occupancies. </span></li>
</ul>
<ul>
<li><span>All charges are correctly entered onto the guest’s folio and that this is always kept up to date. </span></li>
</ul>
<ul>
<li><span>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report. </span></li>
</ul>
<ul>
<li><span>To be very meticulous in completing the daily checklist and check that it has been done during shift handover. </span></li>
</ul>
<ul>
<li><span>To assist with any other duties as required by the Director or another member of the management team. </span></li>
</ul>
<ul>
<li><span>Will be required to perform similar such duties or tasks in any area of the hotel as may be designated by Management. </span></li>
</ul>
<ul>
<li><span>Will be required to attend training courses as required and continually strive for the improvement of own knowledge and skills. </span></li>
</ul>
<ul>
<li><span>Must be familiar with the hotel policy on fire, hygiene, health, safety and emergency evacuation and that all staff in the department participates in fire and emergency drills. </span></li>
</ul>
<ul>
<li><span>Must adhere to and have a complete understanding of the employee handbook and adhere to the regulations contained within. </span></li>
</ul>
<ul>
<li><span>Is required, always, to maintain a high standard of personal appearance and hygiene and ensure that dress and attire meet with the hotel’s requirements and do not detract from the desired image of the hotel. </span></li>
</ul>
<ul>
<li><span>Will be required to render the highest level of courtesy and service to hotel guests even where such service may fail beyond the main duties or scope of this position. </span></li>
</ul>
<p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Minimum two years working in a luxury, or boutique hotel in Front Office department. </span></li>
</ul>
<ul>
<li><span>Must be proficient in hospitality guest services. </span></li>
</ul>
<ul>
<li><span>Previous guest service and reservations experience preferred. </span></li>
</ul>
<ul>
<li><span>Must be fluent in verbal and written English. Other languages are a plus. </span></li>
</ul>
<ul>
<li><span>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera. </span></li>
</ul>
<ul>
<li><span>Excellent listening and comprehension skills required. </span></li>
</ul>
<p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
</div>
Job Location:<br><br>Anantara Downtown Dubai<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>A F&B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> High School diploma Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player English speaking<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Location: University City, Sharjah, UAEEmployment Type: Full-time About the Role Beirut Gate Restaurant – University Branch is looking for an experienced and motivated Branch Manager to oversee the daily operations of the restaurant, ensure excellent customer service, lead the team, and achieve operational and financial targets. Manage and supervise the daily operations of the restaurant. Lead, motivate, and manage front-of-house and back-of-house teams. Ensure high standards of customer service, food quality, cleanliness, and hygiene. Monitor sales, costs, inventory, and overall branch performance. Ensure compliance with company policies, operational procedures, and food safety standards. Handle customer complaints professionally and ensure customer satisfaction. Monitor staff attendance, performance, discipline, and productivity. Prepare and review daily operational and sales reports. Coordinate with the Head Office and report branch performance to management. Ensure proper opening and closing procedures are followed. Identify operational issues and implement effective solutions. Requirements Minimum 3–5 years of experience as a Restaurant Manager, Branch Manager for a Lebanese restaurant. Previous experience in the Lebanese restaurant or hospitality industry is required. Strong leadership, communication, and problem-solving skills. Good knowledge of restaurant operations, customer service, and food safety standards. Ability to manage and motivate a diverse team. Good knowledge of sales, cost control, and inventory management. Ability to work under pressure in a fast-paced environment. Proficiency in English is required; Arabic is an advantage. Candidates currently residing in the UAE are preferred.<br>Salary Range: AED 6000 to AED 7500
*Job Description: Social Media Executive*<br><br>Company:* Leading Corporate Gifting Company Location:* Dubai, UAEExperience:* Freshers / 0-2 Years Salary:* AED 2,500 – AED 3,000 per month + Performance Incentives<br><br>Role & Responsibilities<br><br> On-air/On-camera presentation of promotional content, product demos, and brand stories Generate and close sales by pitching services/packages to clients, upselling, and meeting monthly sales targets Create engaging social-media content including videos, reels, stories, and posts to drive traffic and conversions Interact with walk-in customers and inbound leads, provide product information and close deals Maintain a presentable, bold and confident demeanor in front of camera and audience Track sales performance, prepare daily/weekly reports, and suggest improvement ideas Coordinate with marketing, design, and operations teams for seamless campaign execution Monitor social media trends and manage content calendars<br><br>Requirements<br><br> Fresh graduate (any degree). Prior sales experience preferred but not mandatory for strong candidates Excellent English communication skills. Arabic is a plus Proven ability to handle sales targets. Basic sales exposure or internship counts Comfortable with camera presence. Must be presentable, bold, and not camera-shy Basic knowledge of MS Office and social media platforms Must have a valid UAE residence visa. Company will assist with sponsorship if needed Two-wheeler/bike is a must for easy mobility<br><br>Work Location: Dubai, UAE.<br><br>Immediate joiners are preferred.<br><br>Contact us at +91 9791033506<br><br>botim calls at +91 9791033506<br><br>Whats App us at +91 9791033506<br><br>Skills: basic,campaign execution,arabic,communication,social media,corporate gifting,communication skills,air,calendars
*Job Description: Social Media Executive*<br><br>Company:* Leading Corporate Gifting Company Location:* Dubai, UAEExperience:* Freshers / 0-2 Years Salary:* AED 2,500 – AED 3,000 per month + Performance Incentives<br><br>Role & Responsibilities<br><br> On-air/On-camera presentation of promotional content, product demos, and brand stories Generate and close sales by pitching services/packages to clients, upselling, and meeting monthly sales targets Create engaging social-media content including videos, reels, stories, and posts to drive traffic and conversions Interact with walk-in customers and inbound leads, provide product information and close deals Maintain a presentable, bold and confident demeanor in front of camera and audience Track sales performance, prepare daily/weekly reports, and suggest improvement ideas Coordinate with marketing, design, and operations teams for seamless campaign execution Monitor social media trends and manage content calendars<br><br>Requirements<br><br> Fresh graduate (any degree). Prior sales experience preferred but not mandatory for strong candidates Excellent English communication skills. Arabic is a plus Proven ability to handle sales targets. Basic sales exposure or internship counts Comfortable with camera presence. Must be presentable, bold, and not camera-shy Basic knowledge of MS Office and social media platforms Must have a valid UAE residence visa. Company will assist with sponsorship if needed Two-wheeler/bike is a must for easy mobility<br><br>Work Location: Dubai, UAE.<br><br>Immediate joiners are preferred.<br><br>Contact us at +91 9791033506<br><br>botim calls at +91 9791033506<br><br>Whats App us at +91 9791033506<br><br>Skills: air,communication skills,social media,arabic,basic,communication,corporate gifting,calendars,campaign execution
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><strong>Opportunity for Emirati Talent - Join the Guest Services Team at FWAD</strong></p><br><p><strong>Job Overview:</strong></p><br><p>The role impacts on the opening, daily operation and closing of the leisure facility. The role is instrumental in creating smiles for guests and colleagues, whilst protecting and maximizing revenue. </p><br><p>This position oversees the colleague provision of the guest experience in terms of queue line management, selling of tickets, lockers, strollers, turnstile admission and exits, handling guest enquiries, lost and found, information point, guest complaints and friendly guest relations</p><br><p><strong>Job Scope:</strong></p><br><ul><li>Develop guest services team to provide outstanding guest service through daily supervision of operations at areas that guest services is required to assist </li><li>Manages a team of front line colleagues to include their on the job training, daily attendance, grooming, coaching, appraisals and personal development plans </li><li>Engender a culture of positivity and teamwork within the department, across all levels </li><li>Schedule breaks and if required rotate colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues well-being </li><li>Coach and discipline colleagues in a fair and consistent manner in order to motivate and improve performance </li><li>Conduct colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth </li><li>Ensure that all safety rules and procedures are being adhered to at all times </li><li>Ensure that policies, procedures and performance standards that are in place in the department are being followed </li><li>Ensure a clean and safe operating environment and raise any deficiencies to a manager's attention </li><li>Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated, and forms/records are being filed appropriately </li><li>Deal with any internal or external requests and issues that are beyond the scope of their front line colleagues </li><li>Update lost & found inventories and prepares the items for distribution when necessary </li><li>Efficiently manage lost & found store room </li><li>Train staff on promotions/discounts programs and upsell to meet related goals </li><li>Train staff on point-of-sales automated system using Omni ticketing software </li><li>Conduct departmental training as required </li><li>Conduct communication briefings as required </li><li>Use BOS and other reporting tools including Microsoft Excel to track attendance and individual staff performance </li><li>Handle guests concerns courteously and fairly, provide appropriate, available and achievable service recovery as needed </li><li>Perform the tasks of Guest Services Associates as required </li><li>Respond, and action web enquiries related to guest services </li><li>Any other related duties as assigned by the department or management </li></ul><p><span><strong>Essential:</strong></span></p><br><ul><li>Higher secondary or equivalent </li><li>Minimum 2 years’ experience in operations </li><li>Possess strong leadership skills </li><li>Excellent communication skills </li><li>High level of respect and integrity </li><li>Positive and upbeat attitude </li></ul><p><span><strong>Desirable: </strong></span></p><br><ul><li>Completed task trainer/group trainer programs, or a similar course in conducting training to an individual or group </li><li>Minimum 1 year supervisory experience managing a team of 10+ staff </li><li>Minimum 1 year cash handling experience </li><li>Arabic, Russian, Farsi or Chinese proficiency </li></ul><br>Miral Experiences </div>
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<p><strong>Opportunity for Emirati Talent - Join the Guest Services Team at FWAD</strong></p><br><p><strong>Job Overview:</strong></p><br><p>The role impacts on the opening, daily operation and closing of the leisure facility. The role is instrumental in creating smiles for guests and colleagues, whilst protecting and maximizing revenue. </p><br><p>This position oversees the colleague provision of the guest experience in terms of queue line management, selling of tickets, lockers, strollers, turnstile admission and exits, handling guest enquiries, lost and found, information point, guest complaints and friendly guest relations</p><br><p><strong>Job Scope:</strong></p><br><ul><li>Develop guest services team to provide outstanding guest service through daily supervision of operations at areas that guest services is required to assist </li><li>Manages a team of front line colleagues to include their on the job training, daily attendance, grooming, coaching, appraisals and personal development plans </li><li>Engender a culture of positivity and teamwork within the department, across all levels </li><li>Schedule breaks and if required rotate colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues well-being </li><li>Coach and discipline colleagues in a fair and consistent manner in order to motivate and improve performance </li><li>Conduct colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth </li><li>Ensure that all safety rules and procedures are being adhered to at all times </li><li>Ensure that policies, procedures and performance standards that are in place in the department are being followed </li><li>Ensure a clean and safe operating environment and raise any deficiencies to a manager's attention </li><li>Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated, and forms/records are being filed appropriately </li><li>Deal with any internal or external requests and issues that are beyond the scope of their front line colleagues </li><li>Update lost & found inventories and prepares the items for distribution when necessary </li><li>Efficiently manage lost & found store room </li><li>Train staff on promotions/discounts programs and upsell to meet related goals </li><li>Train staff on point-of-sales automated system using Omni ticketing software </li><li>Conduct departmental training as required </li><li>Conduct communication briefings as required </li><li>Use BOS and other reporting tools including Microsoft Excel to track attendance and individual staff performance </li><li>Handle guests concerns courteously and fairly, provide appropriate, available and achievable service recovery as needed </li><li>Perform the tasks of Guest Services Associates as required </li><li>Respond, and action web enquiries related to guest services </li><li>Any other related duties as assigned by the department or management </li></ul><p><span><strong>Essential:</strong></span></p><br><ul><li>Higher secondary or equivalent </li><li>Minimum 2 years’ experience in operations </li><li>Possess strong leadership skills </li><li>Excellent communication skills </li><li>High level of respect and integrity </li><li>Positive and upbeat attitude </li></ul><p><span><strong>Desirable: </strong></span></p><br><ul><li>Completed task trainer/group trainer programs, or a similar course in conducting training to an individual or group </li><li>Minimum 1 year supervisory experience managing a team of 10+ staff </li><li>Minimum 1 year cash handling experience </li><li>Arabic, Russian, Farsi or Chinese proficiency </li></ul> </div>
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<br>Company Description<br><br><p>SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.</p><br><br>Job Description<br><br><p>• Kitchen Support: Oversee kitchen activities and staff.</p><br><p>• Quality Control: Maintain high food quality and consistency.</p><br><p>• Inventory: Manage kitchen inventory and supplies.</p><br><p>• Compliance: Adhere to hygiene and food safety regulations.</p><br><br>Qualifications<br><br><p><strong>Skills:</strong></p><br><p><strong>•</strong> Culinary diploma or equivalent.</p><br><p>• Previous experience as Sous Chef.</p><br><p>• Leadership and organizational skills.</p><br><p>• Previous experience specialized in Asian Cuisine (Sushi)</p><br><p><strong>Working Conditions:</strong></p><br><p>• Full-time position</p><br><p>• Rotational shifts including weekends and holidays</p><br> </div>
Company Description<br><br>Sofitel Dubai Downtown<br><br>French luxury and local cuisine in the world's most exciting city<br><br>Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.<br><br>Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.<br><br>Job Description<br><br>The Guest Service Officer's purpose is to deliver the highest standards of service excellence in accordance with the company guidelines. To effectively manage the arrival, departure and in house guest experience and constantly strive to exceed our guests’ expectations.<br><br>To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures. To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service. To personally greet and escort the guests rather than pointing out directions.<br><br>Qualifications<br><br>Diploma or degree in vocational hospitality or Rooms Division2 to 5 years' experience, depending on education and career background
<p>We are looking for a professional, organized, and customer-focused Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, assisting patients, scheduling appointments, and ensuring smooth administrative support within the medical facility.</p>
<p>Responsibilities<br />
Welcome and assist patients, visitors, and healthcare professionals.<br />
Schedule, confirm, and manage patient appointments.<br />
Register patients and maintain accurate medical records.<br />
Answer phone calls, emails, and respond to patient inquiries.<br />
Verify patient information and insurance details.<br />
Process billing, payments, and issue receipts when required.<br />
Coordinate with doctors, nurses, and other healthcare staff.<br />
Maintain confidentiality of patient records in accordance with healthcare regulations.<br />
Keep the reception area clean, organized, and professional.<br />
Perform general administrative and clerical duties.</p>
<p>Applicants may send cv via WhatsApp number 0542765817</p>
<p>We are looking for a professional, organized, and customer-focused Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, assisting patients, scheduling appointments, and ensuring smooth administrative support within the medical facility.</p>
<p>Responsibilities<br />
Welcome and assist patients, visitors, and healthcare professionals.<br />
Schedule, confirm, and manage patient appointments.<br />
Register patients and maintain accurate medical records.<br />
Answer phone calls, emails, and respond to patient inquiries.<br />
Verify patient information and insurance details.<br />
Process billing, payments, and issue receipts when required.<br />
Coordinate with doctors, nurses, and other healthcare staff.<br />
Maintain confidentiality of patient records in accordance with healthcare regulations.<br />
Keep the reception area clean, organized, and professional.<br />
Perform general administrative and clerical duties.</p>
<p>Applicants may send cv via WhatsApp number 0542765817</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
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<p><span style="font-size: 13px;">The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.</span></p>
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</div> <p> <strong>Minimum Qualifications</strong> </p>
<ul>
<li>
<p> Bachelor s degree in Business Administration or equivalent </p>
<p> <strong>Minimum Experience </strong> </p> </li>
<li>A minimum of 2 years of experience in a similar role in the region </li>
<li>Customer service experience is required</li>
<li>Experience in the Education sector is preferred </li>
</ul>
<p> <strong>Job Specific Knowledge & Skills</strong> </p>
<ul>
<li>Fluent English communication skills, written and oral </li>
<li>Strong interpersonal skills to be able to work well in a multi-cultural environment </li>
<li>Excellent office management skills and computer literacy </li>
<li>Fluency in Arabic is preferable </li>
</ul>
<p>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.</p>
<p>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.</p> <p> <strong>Main Duties : </strong> </p>
<ul>
<li>Welcome all prospective parents to the school and deal with any initial enquiries.<br>
Manage reception & front of house to ensure quality customer service.</li>
<li>Work with the senior leadership and parent s council to plan/organize events.</li>
<li>Dealing with ADEK complaints and ensuring parents complaints have been resolved in liaison with the pastoral & SLT team in a timely manner.</li>
<li>Managing the reception and the Front of House staff and assign tasks.</li>
<li>Ensure that reception is staffed and tidy at all times.</li>
<li>Reporting to OM on a weekly basis with feedback from the admin team.</li>
<li>Be central point of contact for parents and liaison between parents and staff.</li>
<li>Ensure all modes of communication (phone calls, emails, School Voice, etc) from parents is monitored and addressed within the given timeline.</li>
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<p> <strong>Specific Duties : </strong> </p>
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<li>Maintain open lines of communication with existing parents throughout the year.</li>
<li>Send updated notifications from the Leadership Team and teachers via email and Newsletters. </li>
<li>Mange the feedback process, acting as the initial point of contact for parents to ask questions or raise any issues. Liaise with the school faculty to resolve these issues and keep a record of any such queries. </li>
<li>Share weekly reports with the school Principal on parent feedback and ensure the escalation process and complaints procedure is complied with. </li>
<li>Arrange School tours for prospective parents.</li>
<li>Organize parent/community events in order to engage parents in school activities and celebrations and support the school s parent engagement activities. </li>
<li>Work closely with parent bodies such as the Parent Council and Parent Ambassadors. </li>
<li>Support and advertise the school s parent engagement activities. </li>
<li>Manage and continual development of the school communication channels, such as newsletters, to ensure the school s parent population is fully aware of the school's activities as a key driver of customer/student retention. </li>
<li>Undertake regular surveys of new parent views on enrolment process and other subjects of relevance.</li>
<li>Drive the communication on the reenrollment process; increase parent retention </li>
<li>Work with the Marketing team at HQ on enquiry generating activities</li>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>To facilitate the VISA application process & handle front office & back-office operations conducted at the respective Visa Application Centers (VACs).</p><br><p><strong>Key Responsibilities</strong></p><ul><li>Document scrutiny and collection of applications for visa processing</li><li>Handle customer/applicant queries personally or via email, telephone.</li><li>Handle cash and bank related transactions if assigned and ensure 100% accuracy</li><li>Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.</li><li>Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.</li><li>Maintain compliance to the standard operating procedures, manuals etc. without deviation in process</li><li>Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.</li><li>Encourage applicants to provide feedback on services provided and their overall experience at the application center.</li><li>Ensure that the entire process is completed within the mandated Turn Around Time</li><li>Assist Deputy Manager/Operations Manager in execution of WB Project</li><li>Ensure judicious use of natural resources</li><li>Adhere to the environment health and safety policy/objectives and guidelines of the organization.</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education - Pursuing Graduation (Minimum 12 years of Formal Education). Additional: Graduate or global equivalent</p><p><br></p><p>Experience - Minimum 1- 3 years' experience in Customer Services preferably in the Service or Hospitality industry.</p><p><br></p><p><strong>Skills:</strong></p><ul><li><p>Exceptional attention to detail and accuracy in data entry.</p></li><li><p>Strong verbal communication skills in Japanese is desired for this position.</p></li><li><p>Proficiency in additional languages is a definite plus.</p></li><li><p>Excellent customer service skills with a patient and empathetic approach.</p></li><li><p>Strong organizational and time management abilities.</p></li><li><p>Proficient in using computers and standard office software.</p></li></ul><p><br></p><p></p></section>
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<p><strong>Role : </strong></p><br><ul><li><p><span><span>Member of the Wealth Management Platform and Capabilities team, responsible for driving business transformation and delivering new projects involving the development of IT and digital Platforms. The role also supports the launch of new products, enhancements to existing offerings and processes, and the introduction of new delivery Channels and backend systems. Additionally, the role includes handling customer inquiries and conducting outbound calls to promote different Wealth Digital products. </span></span><br><strong>Location :</strong> Abu Dhabi <br><strong>Key Accountabilities of the role </strong><br><span><span>Demonstrate strong teamwork while ensuring tasks are completed within agreed timelines </span></span></p><br></li><li><span><span>Ensure high-quality and timely delivery of assigned tasks </span></span></li><li><span><span>Prepare IT projects related to documentation, including SOWs, BRDs, and RFPs </span></span></li><li><span><span>Conduct UAT and support testing across different environments </span></span></li><li><span><span>Provide support for production systems and implementation activities</span></span></li><li><span><span>Deliver operational support to both back-office and front-office teams</span></span></li><li><span><span>Perform outbound calls for customer support and engagement </span></span></li><li><span><span>Handle customer inquiries and respond to email communications promptly </span></span></li><li><span><span>Conduct outbound calls to promote Wealth Digital Products</span></span></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> </p><br><ul><li><span><span>Action-oriented with attention to detail </span></span></li><li><span><span>Excellent communication/interpersonal skills </span></span></li><li><span><span>A problem solver and improvement initiator </span></span></li><li><span><span>Ability to work in a fast-moving and complex environment while meeting deadline </span></span></li><li><p><span><span>MS application knowledge </span></span></p><br></li></ul><br> </div>
Role Summary The Customer Innovation Executive supports initiatives aimed at improving customer experience and service quality. The role involves collecting and analyzing customer feedback, conducting quality checks on customer interactions, and identifying areas for service improvement. The successful candidate will assist with customer satisfaction programs, reporting, and continuous improvement initiatives across multiple customer touchpoints.<br><br>Qualifications & Requirement Bachelor's Degree in Business Administration or a related field Minimum 2 years of customer service or customer experience experience in GCCFluent in English; Arabic language skills are preferred Experience handling customer feedback and follow-up calls Strong communication and interpersonal skills Proficiency in Excel, Power Point, CRM, and customer service systems<br>. Key Responsibilities Support customer satisfaction surveys, feedback collection, and related customer experience initiatives. Conduct quality assurance reviews of customer interactions across calls, emails, front desk, and digital channels. Ensure customer interactions comply with established quality standards, procedures, privacy requirements, and KPIs. Assist in reviewing customer satisfaction cases and preparing feedback summaries. Follow up with customers regarding complaints or negative feedback and document findings. Maintain accurate records of customer feedback, quality reviews, and service observations. Support the collection, tracking, and reporting of customer service KPIs and satisfaction metrics. Prepare and update customer satisfaction and quality reports. Assist with customer experience projects by tracking activities, timelines, and progress. Coordinate meetings and communications with internal stakeholders, vendors, and partners. Support the preparation of training materials based on customer feedback and service gaps. Participate in training sessions and contribute to continuous service improvement initiatives.
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Sales Assistant is primarily responsible for generating sales and ensuring a positive shopping experience for customers. The role involves a mix of sales activities and operational duties such as maintaining cleanliness and adhering to visual presentation standards. The Sales Assistant acts as a front-line ambassador of the store, ensuring customers are greeted warmly and provided with product information. Success in this role is measured by customer feedback, sales figures, and adherence to store standards.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>General</p><p><br></p><ul><li>Maintain store standards and cleanliness to create a sparkling clean and organized environment.</li><li>Create a positive first impression for customers through an energetic attitude and adherence to dress code.</li><li>Greet customers immediately upon entering the store with a smile and sincere greeting.</li><li>Provide customers with current and relevant information about the products.</li><li>Offer quality service in the fitting rooms and attempt to add on to sales.</li><li>Provide efficient service at the cash wrap, offer gift cards, maintain cleanliness, and capture customer information.</li><li>Thank customers sincerely as they exit the store and invite them back.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent customer service and communication skills.</li><li>Ability to work in a fast-paced environment while maintaining a high level of organization and attention to detail.</li><li>Physical stamina for heavy lifting and standing for extended periods.</li><li>Ability to operate cash register and handle transactions efficiently.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree required.</li><li>1-2 years of retail sales experience preferred.</li><li>Good verbal communication skills.</li><li>Ability to perform heavy lifting and stand for a minimum of 8 hours.</li></ul><p><br></p></div>