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Who Are We❓We Are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram. We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<br>The Job in a Nutshell????At Servme, growth is driven by execution. This role is not about managing accounts — it’s about closing new business and driving revenue. We’re looking for a high-performing Business Development Manager to own the full SMB sales cycle, from first conversation to signed deal. This is a hands-on, individual contributor role focused purely on pipeline conversion and revenue delivery. What Will You Do❓This is not a traditional management role. We are looking for a high-intensity, execution-driven Team Lead – SMB Sales (GCC) who can close deals, lead from the front, and drive a team to consistently hit and exceed targets. This is a player-coach role, you will own your own quota while managing and scaling a team of 2–4 Business Development Managers. You are expected to bring structure, discipline, and strategy, while maintaining a strong personal contribution to revenue.<br>Responsibilities:Own and deliver on both team revenue targets and individual sales targets Lead, manage, and push a team of 2–4 SMB sales managers to consistently hit targets Personally close high-value or strategic deals and lead by example Drive a high-performance, high-accountability culture within the team Monitor pipeline health, conversion rates, and sales activity daily Enforce strong CRM discipline, forecasting accuracy, and reporting standards Coach the team on discovery, demos, objection handling, and closing techniques Identify gaps in performance and take immediate corrective action Optimize and refine sales processes, playbooks, and execution strategies Work closely with Marketing and SDR teams to ensure consistent pipeline generation Collaborate with Customer Success for seamless onboarding and retention Provide actionable feedback to Product and Marketing based on market insights<br>What Are We Looking For❓5–7 years of experience in SMB sales, B2B sales, or Saa S sales Proven track record as a top performer / closer Experience managing or mentoring sales teams in a high-performance environment Strong ability to drive results through both personal execution and team leadership Experience in scaling sales operations or growing revenue in fast-paced environments Deep understanding of the GCC market and SMB customer landscape Strong skills in negotiation, objection handling, and closing Data-driven mindset with strong focus on pipeline management and conversion optimization Highly driven, competitive, and execution-focused personality Ability to operate under pressure and deliver in a target-driven environment Experience with CRM systems (Hub Spot, Salesforce, or similar) Fluency in English and Arabic required (French is a plus)<br>What We Offer You❗We believe you will love working at Servme! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including bonuses and the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
At World Padel Academy, we're passionate about creating world-class sporting experiences and building a community where people of all ages and abilities can enjoy padel. With successful operations across the region, we continue to grow by delivering exceptional coaching programmes, premium facilities, tournaments, and outstanding customer service.<br>As we prepare for the exciting opening of our newest club in Muscat, Oman, we're looking for an enthusiastic and customer-focused Front Desk Sales & Customer Service Executive to become one of the first faces of our new venue. This is a fantastic opportunity to join a growing international sports organisation and play an important role in launching our newest location.<br>About the Role: As the first point of contact for our members, guests, and prospective clients, you will be responsible for creating a welcoming experience while supporting the smooth day-to-day operations of the club. You will also contribute to sales, lead generation, event coordination, and administrative support, ensuring every customer receives exceptional service.<br>Key Responsibilities:* Greet all visitors in a professional and friendly manner, ensuring minimal wait times in the reception area.* Act as the first point of contact for all incoming enquiries, managing and screening phone calls politely and professionally.* Respond to general enquiries and redirect calls to the appropriate employees or departments to ensure timely resolution.* Engage with assigned potential new clients generated through marketing and advertising channels, ensuring initial contact is completed within 12 hours of lead receipt and follow-up is carried out in line with company standards.* Accurately record all client interactions, enquiries, and follow-up notes in the relevant systems.* Process payments accurately in accordance with company financial policies.* Maintain and update records of new enquiries and registrations, ensuring information is shared with the appropriate departments.* Demonstrate proficiency in Playtomic, Padelmates, or similar booking and scheduling systems, ensuring accurate bookings and client information management.* Support the coordination and execution of events, social sessions, leagues, and tournaments, including registrations, scheduling, and front desk support.* Liaise with coaches, operations, and management teams to ensure the successful delivery of tournaments and events.* Understand and report occupancy percentage totals for the previous day's operations.* Schedule, coordinate, and follow up on meeting requests, including booking meeting rooms.* Assist the support services team with general administrative duties as required.* Maintain a clean, organised, and professional reception area at all times.* Handle all customer and company information with confidentiality and professionalism.<br>What We're Looking For: * Strong communication and interpersonal skills with a professional telephone manner.* Experience using Playtomic, Padelmates, or similar booking management platforms.* Excellent attention to detail with the ability to multitask in a fast-paced environment.* A customer-focused mindset with the ability to build and maintain strong client relationships.* Ability to follow company processes, policies, and service standards consistently.* Fluency in English is required. Additional language skills such as Arabic is considered a strong advantage.<br>How Success Will Be Measured:* 100% of new marketing and advertising leads contacted within 12 hours.* Professional support delivered during events, leagues, socials, and tournaments.* High accuracy across bookings, registrations, and customer records.* Timely reporting of occupancy figures, pending payments, and customer service matters.* Full compliance with company policies relating to payments, confidentiality, and data protection.<br>Why Join World Padel Academy?:* Be part of an ambitious and rapidly growing international sports organisation.* Play a key role in the launch of our brand-new Muscat, Oman club.* Work alongside a passionate team dedicated to delivering exceptional customer experiences.* Build your career within a company that values professionalism, teamwork, and continuous development.<br>If you're passionate about customer service, enjoy working in a fast-paced environment, and want to be part of an exciting new chapter for World Padel Academy, we'd love to hear from you.
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<span></span><p><span><span><span><span><span>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.</span> <br></span></span></span></span></p><br><p><span><span><span><span><b><span>Main responsibilities include:</span></b> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Identify corporate leads and build long-term relationships</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Drive online name mentions and promote customer feedback</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Understand the online guest’s feedback and explore options for improvement</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure safety of all guest in line with the safety procedures and guideline.</span> <br></span></span></span></span></p><br><br><span>Requirements</span><p><span><span><span><span> <span>Customer-oriented approach</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Excellent communication skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Strong attention to details</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Flexible, agile and able to work under pressure</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to work both independently and in a team</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Proactive and excellent organizational skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to provide exceptional customer service to our guests</span> </span></span></span></span><br></p><br><p><span><span><span><span><b><span>You must have /be-</span></b> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span> Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Knowledge of Opera (PMS</span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> Arabic Language- speaking,writing and reading</span></span></span></span><br></p><br><br><span>Benefits</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span><span><span><span>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.</span> <br></span></span></span></span></p><br><p><span><span><span><span><b><span>Main responsibilities include:</span></b> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Identify corporate leads and build long-term relationships</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Drive online name mentions and promote customer feedback</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Understand the online guest’s feedback and explore options for improvement</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure safety of all guest in line with the safety procedures and guideline.</span> <br></span></span></span></span></p><br><br><span>Requirements</span><p><span><span><span><span> <span>Customer-oriented approach</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Excellent communication skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Strong attention to details</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Flexible, agile and able to work under pressure</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to work both independently and in a team</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Proactive and excellent organizational skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to provide exceptional customer service to our guests</span> </span></span></span></span><br></p><br><p><span><span><span><span><b><span>You must have /be-</span></b> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span> Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Knowledge of Opera (PMS</span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> Arabic Language- speaking,writing and reading</span></span></span></span><br></p><br><br><span>Benefits</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>ICV Strategy and Business Development</p><p>•Lead in-depth analysis of EGA procurement data, market trends, and local opportunities to develop and implement robust ICV strategies aimed at increasing local content across projects, including backward integration to reduce dependency on external sourcing.</p><p>•Collaborate with procurement and business areas to integrate ICV from planning stages, identifying opportunities for new local industries where EGA may co-invest or lead.</p><p>•Develop business cases for ICV-related initiatives, including partnerships for local supplier development, and ensure alignment with corporate strategy through coordination with Strategy & Corporate Development.</p><p>•Steers localization and award-weighting decisions across ~USD 1.8B/year and ~30,000 PO lines at EGA to maximize UAE value retention in line with MoIAT’s AED 300B 2031 industrial target.</p><p>•Prioritize and mature opportunities for local business growth including SMEs to support EGA operational and corporate requirement.</p><p>•Attract suppliers of all categories for materials and services to establish manufacturing facilities and service centers in UAE.</p><p>•Influences EGA end users for sourcing toward UAE-made solutions while safeguarding quality, cost, delivery and develops supplier ecosystems (qualification, dual-sourcing, resilience).</p><p>•Monitor and review the EGA ICV model in place and recommend improvements where applicable.</p><p>•Support initiatives related to Make it in the Emirates.</p><p>•Support build EGA’s SME program end-to-end (policies, database, IT capture, adoption with end users), partners with government to enable SMEs, and coaches SMEs on cost/quality/delivery/ESG to be tender-ready.</p><p>Stakeholder Engagement and Supplier Development</p><p>•Coordinate meetings, workshops, and engagements with internal stakeholders, suppliers, contractors, government entities and external partners to promote EGA's ICV strategy and foster collaborations.</p><p>•Support a cross-company (Procurement, Operations, Finance, Legal, ESG) ICV agenda with one direct report and engage in multi-function delivery with external partners (MoIAT/OEMs/SMEs/MIITE).</p><p>•Participate in industry conferences to promote EGA's ICV.</p><p>•Establish supplier development programs, providing training, education, and support to enhance local suppliers' capabilities.</p><p>Risk Assessment and Compliance</p><p>•Develop and revise ICV and SME related policies, processes, and procedures periodically, aligning with industry leaders.</p><p>•Co-shapes national ICV policy with MoIAT and continuously updates EGA ICV policies/procedures and governance to raise ICV year-on-year.</p><p>Reporting and Performance Management</p><p>•Monitor, measure, and report on ICV and SME performance, spend, and project progress, generating insightful data analyses and dashboards for senior leadership.</p><p>•Set and track KPIs for ICV and SME , focusing on local value creation.</p><p>•Ensure compliance with internal ICV and SME policies and contribute to continuous improvement projects using Lean methodology.</p><p>•Plan and manage supplier events aimed at recognizing supplier and promoting awareness of key initiatives such as In-Country Value (ICV), Small and Medium Enterprises (SMEs), and Responsible Sourcing.</p><p>System/Process Improvement and Digitalization</p><p>•Liaise with IT to propose and implement system enhancements for ICV and SME tracking, supplier qualification, and data gathering.</p><p>•Collaborate with internal and external stakeholders to identify opportunities where advanced manufacturing, digital tools, or automation can increase local production capability and supplier competitiveness.</p><p>•Explore with international OEMs, technology providers, and academic institutions to promote joint ventures or partnerships that localize advanced technologies in the UAE.</p><p>Environment, Health & Safety</p><p>•Comply with all relevant EHS policies, procedures, and controls to ensure a healthy and safe work environment.</p><p>Team Leadership</p><p>•Lead and mentor junior team members (e.g., analysts) in ICV initiatives, providing on-the-job training and performance feedback ensuring knowledge transfer and best practices.</p><p>AUTHORITY/ DECISION MAKING:</p><p>•Explore & authorize supplier lists and ICV-related decisions subject to alignment with senior leadership.</p><p>•Engage with internal and external stakeholders to explore opportunities, develop roadmaps for projects and recommend projects for further development to Strategy & Corporate Development (S&CD) team.</p><p>•Follow EGA’s Delegation of Authority for all other actions, escalating complex issues to senior leadership.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications:</p><p>•Bachelor’s degree in Supply Chain, Business Administration, Finance, Accounting, Sustainability, or equivalent.</p><p>Minimum Experience:</p><ul><li><p>8-10 years’ experience in supply chain, procurement, business development, or sustainability, with at least 3-5 years in data analytics, ICV/responsible sourcing programs, or related roles in metals/mining industry.</p></li></ul><p>•Track record in local supplier development and manufacturing development.</p><p>Skills:</p><p>•Strong data analytical skills, including category spend analysis and market trend evaluation.</p><p>•Proficiency in MS Office (Word, Excel, Access, PowerPoint), SAP, and supply chain tools/systems.</p><p>•Understanding of aluminium industry challenges, market trends, and standards</p><p>•Excellent problem-solving, negotiation, and presentation skills.</p><p>•Strong communication and interpersonal skills for stakeholder engagement and relationship building.</p><p>•Ability to work under minimal supervision, prioritize tasks, and drive initiatives with agility and structure.</p></li></ul><p></p></section>
Job Description<br><br>Wood is currently recruiting for an experienced Lead Process Engineer to be based at office in Abu Dhabi within our within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates.<br><br>Due to the nature of the projects and client expectation, the position will be based at our office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain.<br><br>The Role <br><br>This is an exciting opportunity for an experienced PMC Lead Process Engineer with a proven track record in the delivering for a high-profile client.<br><br>Our Clients and Projects<br><br>Designing the future. Transforming the world. <br><br>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets.<br><br>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field<br><br>Responsibilities<br><br>Job Objective<br><br>To lead and manage all process engineering activities on behalf of the Project Management Consultant (PMC) for ADNOC projects, ensuring the safe, efficient, and compliant delivery of process design and engineering in alignment with ADNOC standards, project specifications, and international best practices. The role is responsible for providing technical leadership, overseeing EPC contractor deliverables, ensuring design integrity, optimizing process performance, and supporting the successful execution of the project within scope, schedule, and budget.<br><br>Ensure integration of overall Process Engineering. Overall coordination within IPMT Process Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Process Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation Participate in teams for equipment sizing / equipment selection considering optimization and standardization Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects Participate in layout reviews, Model review, design reviews, and technical workshops Provide technical assistance and coordination with other discipline engineers Coordinate technical reviews and bid evaluation, and performance evaluation Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required<br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Bachelor of Science degree in Chemical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Job Description<br><br>Wood is currently recruiting for an experienced Lead Process Engineer to be based at office in Abu Dhabi within our within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates.<br><br>Due to the nature of the projects and client expectation, the position will be based at our office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain.<br><br>The Role <br><br>This is an exciting opportunity for an experienced PMC Lead Process Engineer with a proven track record in the delivering for a high-profile client.<br><br>Our Clients and Projects<br><br>Designing the future. Transforming the world. <br><br>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets.<br><br>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field<br><br>Responsibilities<br><br>Job Objective<br><br>To lead and manage all process engineering activities on behalf of the Project Management Consultant (PMC) for ADNOC projects, ensuring the safe, efficient, and compliant delivery of process design and engineering in alignment with ADNOC standards, project specifications, and international best practices. The role is responsible for providing technical leadership, overseeing EPC contractor deliverables, ensuring design integrity, optimizing process performance, and supporting the successful execution of the project within scope, schedule, and budget.<br><br>Ensure integration of overall Process Engineering. Overall coordination within IPMT Process Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Process Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation Participate in teams for equipment sizing / equipment selection considering optimization and standardization Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects Participate in layout reviews, Model review, design reviews, and technical workshops Provide technical assistance and coordination with other discipline engineers Coordinate technical reviews and bid evaluation, and performance evaluation Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required<br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Bachelor of Science degree in Chemical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Role Purpose:<br>The Business Analyst supports the development and continuous improvement of the Airline Website and CMS platform, ensuring delivery of high-quality, customer-centricdigital experiences that drive key digital and commercial KPIs.<br>This role is part of a critical customer-facing digital product area and works closely with Product, Digital, Ecommerce, Technology, UX, and Content teams. The Business Analyst is responsible for eliciting, analysing, documenting, and validatingrequirements, ensuring business priorities are clearly translated into implementableuser stories and delivered effectively by Agile teams.<br>The role operates within a SAFe Agile Release Train (ART) and collaborates withmultiple Product Owners and scrum teams to manage dependencies and enableend-to-end delivery across the customer journey.<br>Key Accountabilities:<br>Requirements & Analysis Translate product strategy and roadmap into clear business and functionalrequirements. Analyse customer, business, and system needs for airline website and CMSinitiatives Support feature discovery and solution definition with UX, architecture, anddevelopment teams Backlog & Sprint Support Support Product Owners in maintaining a high-quality, ready-to-deliverbacklog Detail features and user stories with acceptance criteria and acceptance tests Ensure development teams clearly understand requirements and desiredoutcomes Assist in managing dependencies across teams and Product Owners<br>Delivery & Quality Validate delivered features against acceptance criteria and Definition of Done Support UAT planning, execution, defect triage, and business sign-off[Classification:Public]Assist with sprint reviews, demos, and stakeholder validation sessions Agile & SAFe Participation Participate in SAFe ceremonies including PO Sync, Program Backlog Refinement, WSJF, Sprint Planning, and PI Planning Support retrospectives and continuous improvement initiatives Maintain relevant Agile artefacts including backlogs, program Kanban updates,and documentation<br>Stakeholder Engagement Act as a liaison between business stakeholders, product leadership, and deliveryteams Ensure consistent communication of requirements, progress, risks, anddependencies<br>Education & Experience:Essential5+ years’ experience as a Business Analyst or in product development roleswithin digital, airline, ecommerce, fintech, or financial services environments Bachelor’s degree in Computer Science, Information Systems, Engineering,or equivalent Strong experience working in Agile delivery environments (Scrum and SAFe)2+ years’ experience with Adobe Experience Manager (AEM) or similar CMSplatforms (preferred)2+ years’ experience using JIRA for epics, features, user stories, and sprintbacklogs (mandatory) Proven delivery experience on customer-facing digital platforms Strong analytical, documentation, communication, and stakeholdermanagement skills[Classification:Public]<br>Desirable SAFe Product Owner / Product Manager certification Agile or Business Analysis certifications (CSPO, PSPO, PMI-PBA, IIBA)<br>Key Competencies Requirements analysis & problem solving Stakeholder management and collaboration Attention to detail and quality orientation Ability to manage priorities and deadlines Proactive, delivery-focused mindse
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Binance is the world's largest crypto exchange, serving 319M+ users across 100+ countries. We ship some of the most sophisticated and innovative financial and technology products in the world, and a fast-growing suite of consumer, institutional and AI offerings.</p><br>
<p>But here's the truth: our products are often better than the stories we tell about them.</p><br>
<p>We're looking for a world-class Product Marketing leader to change that — someone who can turn complex crypto and fintech products into clear, human, compelling stories that drive global adoption, and build the PMM function that powers Binance's next chapter of growth.</p><br>
<p>This is a rare role to define how hundreds of millions of people understand crypto, finance, and the future of money. You'll sit at the center of Product, Growth, Regional Marketing, Brand, Social, Comms, Legal/Compliance, and CS — close to the CMO, close to product & business units, and close to the community and markets.</p><br>
<p>The right person here will define how Binance is understood by the next billion users.</p><br>
<br><br><p><b>Responsibilities</b></p><br><p>1. Global GTM Strategy & Execution</p><br>
<p>Own end-to-end go-to-market for Binance's global product portfolio — positioning, messaging, audience segmentation, launch strategy, channel orchestration, and post-launch optimization. Every major launch will have a clear reason <em>why it matters</em>, <em>who it's for</em>, <em>why now</em>, and <em>what user behavior we want to drive </em>. Define what success looks like — awareness, adoption, activation, retention, engagement, revenue, sentiment — and deliver against it.</p><br>
<p>2. Product Storytelling That Actually Lands</p><br>
<p>Translate complex products — derivatives, on-chain mechanics, stablecoins, yield, custody — into value propositions and narratives that real humans understand, trust, and act on. Make the hard stuff feel obvious. Make the powerful stuff feel inevitable. Help Binance move from "shipping many features" to telling fewer, sharper, higher-impact product stories. Partner with Brand, Creative, Content, Social, and Regional to make sure stories become campaigns — not just feature announcements.</p><br>
<p>3. Voice of the User & Market</p><br>
<p>Be the sharpest synthesizer in the room. Pull signal from user research, customer feedback, market trends, competitor moves, product data, campaign performance, and regional insights — and feed it back into Product and Business teams to shape <em>what we build</em> and <em>how we grow</em>. Advocate relentlessly for user clarity, trust, and product-market fit.</p><br>
<p>4. Team Building & Transformation</p><br>
<p>Take a team of talented individual PMMs and transform it into a high-performing, integrated global function. Hire, develop, and retain top talent. Raise the quality bar on positioning, launch readiness, storytelling, and post-launch learnings. Build the playbooks, frameworks, and rituals that make great PMM scalable at Binance.</p><br>
<p>5. Cross-Functional Orchestration</p><br>
<p>Be the connective tissue across Product, Growth, Regional, Brand, Social, PR/Comms, Legal, Compliance, Business, and CS. Lead through influence, not org chart. Build informal authority through clarity, judgment, and follow-through. Anticipate blockers, clarify ownership, and make sure key launches don't get lost between functions.</p><br>
<p>6. Performance & Iteration</p><br>
<p>Track every launch and campaign. Know what worked, what didn't, and why. Live in the data, not above it. Turn insights into the next playbook. Continuously improve Binance's product marketing system over time.</p><br>
<p>7. AI-Native Operating Model</p><br>
<p>Use AI aggressively across research, customer insight synthesis, messaging, content creation, localization, competitive analysis, and workflow. Help the team become faster, sharper, and more scalable — while balancing AI productivity with human judgment, creativity, and taste.</p><br>
<br><p><b>Requirements</b></p><br><p>Must-Haves</p><br>
<p>8+ years in product marketing, GTM, or growth marketing, with at least 3 years leading teams.</p><br>
<p>A portfolio of launches you're proud of — products or campaigns that moved real business metrics, not vanity numbers.</p><br>
<p>Deep familiarity with global consumer markets — how users think, what they trust, and what makes them click.</p><br>
<p>Working knowledge of crypto/Web3 or fintech. This is a huge plus. You don't need to be an OG, but you need to understand the products, the users, and the regulatory complexity. If you've worked in consumer fintech and are crypto-curious with a track record of fast learning, talk to us.</p><br>
<p>Consumer product instincts — you've marketed products used by millions, not just enterprise SaaS.</p><br>
<p>Exceptional creative judgment and taste — you can tell when a narrative is sharp vs. generic, when a campaign is brave vs. safe, when copy is alive vs. dead.</p><br>
<p>Strong analytical chops — you can build a segmentation, read a funnel, pressure-test a forecast, and turn data into decisions.</p><br>
<p>Proven people leadership — hiring, developing, and retaining strong marketing talent; transforming teams, not just inheriting them.</p><br>
<p>AI-native operator — you use AI aggressively to 10x output. </p><br>
<p>Comfort in ambiguity — you can bring structure to chaos and operate in a fast-paced, global, remote-first environment.</p><br>
<p>Fluent in English. Mandarin as a huge bonus. You'll work daily across global and diverse leaders and teams.</p><br>
<p>Strongly Preferred</p><br>
<p>Experience in crypto, blockchain, exchanges, wallets, DeFi, payments, trading, or consumer financial products.</p><br>
<p>Marketing to global audiences across multiple regions, cultures, and regulatory environments.</p><br>
<p>Experience building or transforming a PMM function from the ground up.</p><br>
<p>Working effectively with Legal, Compliance, and Communications in a regulated or reputation-sensitive industry.</p><br>
<p>Bilingual English/Mandarin language is required to be able to coordinate with overseas partners and stakeholders.</p><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Sake Sommelier /Assistant Restaurant Manager - L'Abysse (Japanese Speaker)</span></span></span> <br><span><span>(<span>20044</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for<strong> Sake Sommelier</strong>/<strong>Assistant Restaurant Manager</strong> to join Food & Beverage team at <strong>One&Only the Palm Resort</strong> in Dubai.</span></p><br>
<p><span>Assistant Restaurant Manager plays a key role in ensuring smooth operations, maintaining service standards, and supporting the Restaurant Manager in achieving profitability and guest satisfaction. This position requires strong leadership, operational knowledge, and the ability to manage staff effectively while delivering exceptional dining experience.</span></p><br> <p><strong><span> Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Assist the Restaurant Manager in preparing the annual operating budget and maximizing profitability. </span></li>
<li><span>Maintain guest service standards and ensure staff punctuality and adherence to company policies. </span></li>
<li><span>Support recruitment, training programs, and scheduling of staff based on business needs. </span></li>
<li><span>Handle guest complaints professionally and maintain positive relationships with guests and team members. </span></li>
<li><span>Conduct daily briefings, prepare duty rosters, and ensure adequate manpower. </span></li>
<li><span>Communicate effectively with related departments (Kitchen, other restaurants). </span></li>
<li><span>Administer personnel actions (leaves, overtime, disciplinary actions). </span></li>
<li><span>Assist in month-end inventory and cost control procedures. </span></li>
<li><span>Implement cost-saving measures and monitor breakage/losses. </span></li>
<li><span>Ensure compliance with food and beverage policies, service standards, and safety procedures. </span></li>
<li><span>Maintain grooming standards and promote guest satisfaction. </span></li>
<li><span>Participate in industry associations and community projects to enhance the hotel’s image. </span></li>
<li><span>Coach, counsel, and evaluate staff performance; conduct on-the-job training. </span></li>
<li><span>Motivate and maintain a strong team spirit within the restaurant service section.</span></li>
<li><span>Ensure adherence to health, hygiene, and safety regulations. </span></li>
<li><span>Maintain compliance with local licensing laws and food safety standards. </span></li>
<li><span>Conduct regular audits of cleanliness and operational procedures.</span></li>
<li><span>Supervise, mentor, and motivate team members to achieve excellent service. </span></li>
<li><span>Conduct regular performance reviews and provide constructive feedback..</span></li>
<li><span>Collaborate with marketing teams to execute promotional campaigns and seasonal menus. </span></li>
<li><span>Monitor competitor activities and recommend innovative ideas to stay ahead.</span></li>
<li><span>Oversee the quality of food and beverage service to ensure exceptional guest satisfaction. </span></li>
<li><span>Respond promptly to guest feedback and implement corrective actions. </span></li>
<li><span>Develop initiatives to enhance guest loyalty and repeat business.</span></li>
<li><span>Monitor daily sales performance and implement strategies to increase revenue. </span></li>
<li><span>Assist in forecasting, budgeting, and controlling operational costs. </span></li>
<li><span>Ensure compliance with cash handling and POS procedures.</span></li>
</ul> <p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Strong leadership and team management abilities. </span></li>
<li><span>Excellent communication and interpersonal skills. </span></li>
<li><span>Minimum 2–3 years of experience in restaurant or F&B operations </span></li>
<li><span>Problem-solving and decision-making under pressure. </span></li>
<li><span>Financial acumen for budgeting, cost control, and revenue optimization. </span></li>
<li><span>Knowledge of food and beverage operations and service standards. </span></li>
<li><span>Ability to multitask and prioritize in a fast-paced environment. </span></li>
<li><span>Proficiency in POS systems and restaurant management software. </span></li>
<li><span>Customer service excellence and conflict resolution skills. </span></li>
<li><span>Attention to detail and commitment to hygiene and safety standards</span></li>
<li><span>Proven track record in supervising staff and managing day-to-day operations. </span></li>
<li><span>Experience in handling budgets, inventory, and cost control. </span></li>
<li><span>Exposure to event coordination and banquet operations is a plus. </span></li>
<li><span>Familiarity with marketing initiatives and upselling techniques.</span></li>
</ul> <p><span>At <strong>One&Only</strong> creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent <strong>CV</strong>. </span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –<strong>One&Only</strong> Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br>
</p><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br>
</p><br><p>Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>Job Description<br><p>As the leading delivery company in the region, we have a great responsibility and opportunity to impact the lives of millions of customers, restaurant partners, and riders. To realize our potential, we need to advance our platform to become much more intelligent in how it understands and serves our users.</p><br><p>As a <strong>Sr. Data Scientist (AI & ML) on the global AI hub</strong>, your mission will be to design, build, and ship the machine learning and generative AI systems that power decisions across product and business. You will own a particular domain end to end, working closely with product and business managers as part of a talented team of data scientists and machine learning engineers. You will own the full ML lifecycle, from problem framing, data modeling, and feature engineering through model training, deployment, serving, and monitoring in production. Many of our initiatives will focus on leveraging Generative AI and LLMs for tasks such as data enrichment, smart content understanding, and automated decision-making to enhance user experiences and business operations at scale.</p><br><p><strong>Responsibilities</strong></p><br><ul><li><p>Framing ambiguous business problems as well-defined machine learning and data science problems, with clear, objective success criteria.</p><br></li><li><p>Providing high-quality, impactful insights and data-driven recommendations through rigorous analysis and automated reporting to drive strategic organizational choices.</p><br></li><li><p>Designing, building, and shipping end-to-end machine learning and generative AI systems in production — spanning data pipelines, feature engineering, model training, serving, and monitoring.</p><br></li><li><p>Taking on engineering-heavy work end to end: architecting robust ML-based systems, writing clean and scalable production code, and training, deploying, and maintaining reliable ML models that solve real business problems at scale.</p><br></li><li><p>Training, evaluating, and iterating on models — selecting the simplest, most appropriate algorithms and architectures to deliver measurable business value.</p><br></li><li><p>Leveraging LLMs and generative AI for data enrichment, smart content understanding, and automated decision-making within production systems.</p><br></li><li><p>Building and maintaining the data models, features, and pipelines that power model training and allow us to measure performance and its drivers for your area of focus.</p><br></li><li><p>Designing, planning, and analyzing experiments (A/B and multivariate tests) to rigorously measure model and product impact.</p><br></li><li><p>Developing deep familiarity with source data and its generating systems through documentation, collaboration with engineering teams, and systematic data profiling.</p><br></li><li><p>Partnering with product and business teams to identify high-impact opportunities and translate them into ML solutions and actionable, data-driven recommendations.</p><br></li><li><p>Mentoring other data scientists in their growth journeys.</p><br></li><li><p>Elevating engineering and ML best practices — improving our ways of working, tooling, MLOps, and internal training programs.</p><br></li></ul><br>Qualifications<br><p><strong>Technical Experience</strong></p><br><ul><li><p>Deep expertise in machine learning, generative AI, deep learning, recommendation systems, NLP, pattern recognition, data mining.</p><br></li><li><p>Deep hands-on knowledge of ML and GenAI frameworks (e.g. Scikit-learn, XGBoost, LightGBM, CatBoost, SVMs, Keras, TensorFlow, PyTorch, Transformers, LLM fine-tuning).</p><br></li><li><p>Strong software engineering fundamentals: excellent coding skills, a solid grasp of data structures and algorithms, and proven ability in both general system design and ML system design.</p><br></li><li><p>Proven experience building, deploying, serving, and monitoring ML models in production, with a strong grasp of MLOps practices.</p><br></li><li><p>Strong data and ML engineering skills, including building and orchestrating data and training pipelines (e.g. via Airflow) and robust feature engineering.</p><br></li><li><p>Excellent SQL and competence with reproducible analysis and modeling in Python.</p><br></li><li><p>Solid statistical foundations, including experiment design and analysis (A/B and multivariate) and inferential, causal, and predictive methods.</p><br></li><li><p>Familiarity with data modeling and dimensional design.</p><br></li><li><p>Strong command over the entire ML lifecycle, from problem formulation and data auditing through modeling, deployment, interpretation, and presentation.</p><br></li><li><p>Familiarity with product data (impressions, events, etc.) and product health measurement (conversion, engagement, retention, etc.).</p><br></li><li><p>Experience with LLMs and NLP-based solutions for data enrichment and smart automation is a plus.</p><br></li><li><p>Familiarity with BigQuery and the Google Cloud Platform is a plus.</p><br></li></ul><p><strong>Qualifications</strong></p><br><ul><li><p>Bachelor's degree in engineering, computer science, technology, or similar fields. A postgraduate degree is a plus but not required.</p><br></li><li><p>5+ years of experience across data science, machine learning engineering, and generative AI, including shipping ML models to production.</p><br></li><li><p>Experience building ML systems in an online consumer product setting is a plus.</p><br></li><li><p>A good problem solver with a 'figure it out' growth mindset.</p><br></li><li><p>An excellent collaborator.</p><br></li><li><p>An excellent communicator.</p><br></li><li><p>A strong sense of ownership and accountability.</p><br></li><li><p>A 'keep it simple' approach to #makeithappen.</p><br></li></ul><br><br> </div>
About Us:<br><br>Mubadala is a global and responsible investment company with US$385 billion assets under management. five global offices and business investments in 50+ countries, with the focus of creating sustainable financial returns for the Government of Abu Dhabi.<br><br>We have set the ambition to double the size of our portfolio to half a trillion dollars over the next decade. This brings exciting opportunities for people across the organization, enabling them to access new, diverse and challenging experiences.<br><br>We invest in our people and give you an unrivalled opportunity for growth, development and success, while contributing to Mubadala's positive impact on local and global communities.<br><br>Join us at Mubadala and make change happen!<br><br>What you will do:<br><br>Data solution architecture <br><br>Design end-to-end solutions across source systems, integration services, the enterprise data platform, Snowflake, semantic layers, APIs and business intelligence products.<br><br>Translate business outcomes into solution designs, target-state data flows, source-to-target mappings, transformation rules, interface contracts and non-functional requirements.<br><br>Define reusable integration patterns for structured, semi-structured and external market or Saa S data, spanning batch, API and event-driven approaches.<br><br>Guide technical decisions on data persistence, history, schema design, data product boundaries and downstream consumption, keeping designs scalable, supportable and aligned to enterprise architecture, security and governance standards.<br><br>Data engineering and platform delivery <br><br>Lead, and where required directly contribute to, the design, build and productionisation of ETL/ELT pipelines and reusable data services across cloud and hybrid environments.<br><br>Coordinate ingestion, transformation, orchestration, error handling, reconciliation and monitoring using platforms such as Informatica IICS, Azure services, Snowflake and Neo4J.<br><br>Review pipeline performance, data latency, throughput, failure patterns and operating cost, and drive practical remediation and optimisation.<br><br>Ensure production readiness through automated deployment, version control, environment promotion, rollback planning and runbooks, introducing metadata-driven and configuration-led patterns that reduce manual work.<br><br>Analytics, BI and business solution enablement <br><br>Own the data-readiness layer for dashboards, executive reporting, operational analytics and AI use cases, ensuring trusted definitions and consistent calculations.<br><br>Partner with business teams to define KPIs, validation extracts, dashboard requirements, user personas, refresh frequency, access rules and acceptance criteria.<br><br>Guide Power BI solution design, including semantic models, dataflows, row-level security, workspace promotion, validation and production support.<br><br>Challenge unclear or changing requirements and convert them into signed-off requirements, mappings, formulas and controlled revisions, including executive and mobile analytics experiences where security, performance and clarity are critical.<br><br>Data quality, governance and security <br><br>Embed data-quality checks, reconciliation controls and exception reporting into pipelines and data products, and define reusable data-quality rules with transparent reporting of failures.<br><br>Ensure lineage, ownership, data definitions, business rules, source-to-target mappings and transformation logic are documented and maintained, with auditability across environments.<br><br>Implement role-based security controls and encryption for data at rest and in transit, in line with UAE data privacy regulations and GDPR principles.<br><br>Work with governance teams to align data products with the enterprise glossary, catalogue, classification, retention and privacy requirements, and drive resolution of source-data issues through evidence-based analysis and clear ownership.<br><br>Delivery leadership and stakeholder management <br><br>Lead delivery across multi-disciplinary teams without relying on formal line authority, setting priorities, sequencing dependencies and maintaining clear accountability.<br><br>Coordinate with business product owners, investment teams, Human Capital, audit, finance, AI teams, vendors and managed-service partners to deliver agreed outcomes.<br><br>Run solution workshops, design reviews, backlog reviews, UAT readiness sessions, issue-resolution calls and go-live checkpoints.<br><br>Provide concise, evidence-based status updates covering progress, blockers, decisions, risks and dependencies, balancing tactical delivery needs with long-term platform integrity.<br><br>Testing, release and operational assurance <br><br>Define SIT, UAT, regression, reconciliation and security test scenarios with clear acceptance criteria and traceable sign-off.<br><br>Ensure every production change follows approved release and change-management processes, including impact assessment, rollback, validation and business confirmation.<br><br>Lead incident triage and root-cause analysis for data, access and reporting issues, oversee service transition, support models, SLAs and escalation paths, and convert lessons learned into preventive controls.<br><br>Team enablement, innovation and knowledge transfer <br><br>Mentor engineers, analysts and consultants on solution design, data modelling, documentation, testing, troubleshooting and secure delivery practices.<br><br>Establish reusable templates, coding standards, design patterns, checklists and code repositories, and review technical outputs before business or production release.<br><br>Conduct training sessions and workshops for internal stakeholders, and develop knowledge repositories and best-practice documentation that support reuse and future scaling.<br><br>Evaluate emerging technologies, including AI-assisted engineering, serverless ETL, cloud-native orchestration, containerised deployment and observability, where they provide measurable value.<br><br>What will you bring:<br><br>Experience<br><br>Minimum 10 years of relevant experience in enterprise data, analytics, integration or solution architecture, including significant hands-on delivery responsibility. Proven experience delivering data solutions from requirement definition through design, build, testing, production deployment and support. Experience with Snowflake, SQL, data warehouse or lakehouse architecture, ETL/ELT platforms and cloud data services, with strong proficiency in SQL and scripting languages such as Python or Scala. Practical experience with Informatica IICS or comparable enterprise integration tooling, alongside Dev Ops and Data Ops practices including Git version control and CI/CD automation (Azure Dev Ops, Jenkins). Hands-on experience with real-time streaming platforms such as Apache Kafka and data integration for hybrid architectures. Experience designing secure analytics solutions with Power BI, semantic models, row-level security and controlled production release, with practical exposure to wider BI ecosystems such as Tableau for data readiness checks. Experience working with business-critical, confidential or regulated data, applying governance, privacy and access-control requirements. Experience coordinating vendors, consultants and cross-functional delivery teams in a complex enterprise environment. Exposure to investment data, Human Capital analytics, enterprise reporting or AI data enablement is highly advantageous.<br><br>Education and certifications<br><br>Bachelor's degree in Computer Science, Data Engineering, Information Systems or a related quantitative or technical discipline. Postgraduate study or certification in cloud data engineering is an advantage. Preferred certifications include Microsoft Certified: Azure Data Engineer Associate, and Snowflake, Informatica, Power BI or data architecture certifications relevant to the enterprise stack. Data governance, security, TOGAF, ITIL, Dev Ops or Data Ops certification is also valued.<br><br>Expected proficiency <br><br>Architecture and engineering <br><br>Data solution architecture, dimensional modelling, data products, data contracts, ETL/ELT, APIs, batch patterns, orchestration and cloud integration.<br><br>Enterprise platforms <br><br>Snowflake, Informatica IICS, Azure data services, Power BI, SQL, Python or comparable scripting, Git and CI/CD.<br><br>Security and governance <br><br>RBAC, row-level security, masking, least privilege, service accounts, lineage, auditability, classification and privacy controls.<br><br>Delivery management <br><br>Requirements definition, estimation, dependency management, risk and issue resolution, UAT, release readiness and service transition.<br><br>Business engagement <br><br>Ability to convert complex business needs into clear technical outcomes and explain technical trade-offs to senior stakeholders.<br><br>Leadership <br><br>Strong judgement, ownership, mentoring capability and confidence to lead multidisciplinary teams through ambiguity.<br><br>Communication <br><br>Clear written and verbal communication, including concise status reporting, design documentation and decision records.<br><br>Problem solving <br><br>Structured troubleshooting, root-cause analysis, data reconciliation and pragmatic decision-making under delivery pressure.<br><br>What we offer:<br><br>A superior platform to grow your career including:<br><br>A role that has social and financial impact Great working environment with talented colleagues Market leading pay and benefits including performance pay. Hybrid working and wellness benefits to help you live your best work and private life. Opportunity to grow and develop through learning and experience. Excellent work culture enabled by our values of Accountability, Inspiration, Integrity & Partnership<br><br>Mubadala has an excellent working culture, enabled by our values of Accountability, Inspiration, Integrity & Partnership<br><br>You will operate in a diverse, energetic and forward-thinking environment with hybrid working and wellness benefits to help you grow and develop, and market leading pay and benefits.<br><br>Key Indicators:<br><br>Location: Abu Dhabi<br><br>Flexible Working: Remote working up to 5 days a month.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A. Strategic Responsibilities</p><ul><li><p>Contribute to the development and execution of the Human Resources strategy, ensuring alignment with the Company’s strategic objectives and business priorities.</p></li><li><p>Partner with business leaders to provide strategic HR advice on organizational effectiveness, workforce planning, employee engagement, and organizational development.</p></li><li><p>Develop, review, and implement HR policies, procedures, frameworks, and governance standards in line with regulatory requirements and industry best practices.</p></li><li><p>Drive continuous improvement initiatives to enhance HR service delivery, employee experience, and operational efficiency.</p></li></ul><p>B. HR Operations & Oracle HCM Management</p><ul><li><p>Manage the end-to-end employee cycle through Oracle HCM Cloud, including employee data management, appointments, transfers, leave administration, organizational assignments, and separation processes.</p></li><li><p>Ensure the accuracy, integrity, and confidentiality of employee information maintained within Oracle HCM Cloud.</p></li><li><p>Administer and monitor Oracle HCM workflows, approvals, role-based security, and system controls to ensure timely processing of HR transactions.</p></li><li><p>Coordinate Oracle HCM system enhancements, quarterly releases, configuration changes, user acceptance testing (UAT), and implementation of new HR functionalities.</p></li><li><p>Collaborate with Information Technology and system vendors to resolve Oracle HCM issues, improve system performance, and optimize HR processes.</p></li><li><p>Lead digital HR initiatives by identifying opportunities for automation, workflow optimization, and continuous improvement using Oracle HCM capabilities.</p></li><li><p>Ensure compliance with data governance standards, audit requirements, and information security controls relating to Oracle HCM.</p></li></ul><p>C. Employee Relations</p><ul><li><p>Manage employee relations matters, including grievances, disciplinary actions, investigations, conflict resolution, and employee counselling.</p></li><li><p>Promote a positive employee relations climate through effective communication, engagement, and conflict management.</p></li><li><p>Ensure employee matters are handled consistently, fairly, and in accordance with Company policies and applicable legislation.</p></li></ul><p>D. Performance Management & Learning</p><ul><li><p>Manage the annual performance management cycle and ensure consistent implementation across the organization.</p></li><li><p>Provide guidance to managers on performance reviews, development planning, and performance improvement initiatives.</p></li><li><p>Coordinate learning and development activities based on organizational capability requirements.</p></li><li><p>Support leadership development, succession planning, and talent management initiatives.</p></li></ul><p>E. HR Analytics & Reporting</p><ul><li><p>Develop HR dashboards and management reports using Oracle HCM Analytics</p></li><li><p>Monitor workforce metrics including headcount, turnover, absenteeism, performance, employee demographics, and HR service levels.</p></li><li><p>Provide analytical insights and recommendations to support workforce planning and strategic decision-making.</p></li></ul><p>F. Governance, Risk & Compliance</p><ul><li><p>Ensure compliance with applicable labour laws, regulatory requirements, internal policies, and corporate governance standards.</p></li><li><p>Maintain accurate HR documentation and support internal and external audit activities.</p></li><li><p>Identify and mitigate HR operational risks through appropriate controls and compliance monitoring.</p></li><li><p>Safeguard the confidentiality of employee information and ensure adherence to data privacy requirements.</p></li></ul><p>G. People Management</p><ul><li><p>Lead, coach, and develop HR team members to achieve departmental objectives.</p></li><li><p>Allocate work, monitor performance, and provide ongoing coaching and feedback.</p></li><li><p>Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence.</p></li><li><p>Identify capability gaps and implement development plans to enhance team performance.</p></li></ul><p>H. Stakeholder Management</p><ul><li><p>Build effective relationships with business leaders and provide proactive HR support across all business units.</p></li><li><p>Collaborate with Finance, Information Technology, Internal Audit, Risk, and other departments to ensure seamless HR service delivery.</p></li></ul><p>I. Continuous Improvement</p><ul><li><p>Lead initiatives to improve HR processes, systems, and service delivery through automation and best practices.</p></li><li><p>Promote innovation and digital transformation within the Human Resources function by maximizing the capabilities of Oracle HCM and related technologies.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Proven experience in partnering with business leaders to drive HR strategy, workforce planning, employee engagement, and organizational development initiatives.</p></li><li><p>Strong hands-on expertise in <strong>Oracle HCM Cloud</strong>, including employee lifecycle management, workflow administration, system enhancements, reporting, and process automation.</p></li><li><p>Sound knowledge of employee relations, performance management, talent development, succession planning, and HR best practices.</p></li><li><p>Demonstrated ability to analyze HR data, develop dashboards, and provide workforce insights to support strategic decision-making and organizational effectiveness.</p></li><li><p>Strong understanding of HR governance, labor law compliance, audit requirements, risk management, and stakeholder management, with the ability to lead and develop high-performing HR teams.</p></li></ol><p></p></section>
<ul><li>Own end-to-end service delivery governance across multiple managed services accounts, including service performance, SLA/OLA compliance, contractual deliverables, customer satisfaction and continual improvement</li><li>Conduct structured weekly and monthly service reviews covering SLA achievement, ageing, backlog, recurring incidents, major incidents, problem records, changes, risks, capacity, availability and improvement actions</li><li>Define, track and report account-level KPIs through accurate dashboards, service review packs and executive summaries</li><li>Act as the senior operational point of contact for customers, service owners, account managers, technical teams and third-party vendors</li><li>Manage service escalations, ensure timely communication, drive recovery plans and maintain accountability through closure and customer acceptance</li><li>Identify service risks, scope gaps, demand growth and commercial improvement opportunities; coordinate with sales, account management and delivery leadership as required</li><li>Lead L1 IT Service Desk and service management operations, ensuring effective ticket logging, categorization, prioritization, assignment, escalation, resolution, and closure in line with ITIL practices</li><li>Govern NOC monitoring, event management, alert response, incident coordination, availability monitoring and proactive fault identification across network, server, cloud, and business-critical services</li><li>Maintain operational discipline for shift rosters, handovers, escalation matrices, on-call coverage, knowledge articles, runbooks and standard operating procedures</li><li>Ensure high-quality incident, service request, change, problem, configuration, and knowledge management processes</li><li>Lead major incident management, stakeholder communication, root-cause analysis, and corrective/preventive action tracking</li><li>Manage Production Support teams responsible for monitoring and supporting business-critical applications, interfaces, middleware, batch processes and associated infrastructure</li><li>Coordinate application, database, network, cloud, security and vendor teams to restore services and minimize business impact</li><li>Oversee Jumbo Group infrastructure and helpdesk support resources, including workload allocation, service quality, site support and performance management</li><li>Drive operational readiness, patching coordination, backup monitoring, capacity planning, availability, vulnerability remediation and disaster recovery preparedness with relevant technical owners</li><li>Plan and deliver infrastructure projects including enterprise Wi-Fi, LAN/WAN, server and storage platforms, data center services, cloud migration and cloud services, end-user computing and related upgrades</li><li>Develop project charters, scope, schedules, resource plans, budgets, risk registers, communication plans, acceptance criteria and transition-to-operations plans</li><li>Manage vendors, procurement dependencies, change control, quality assurance, testing, documentation, stakeholder acceptance and project closure</li><li>Ensure every project has clear ownership, security and compliance review, operational readiness, knowledge transfer, support model and measurable benefits</li><li>Lead, coach and develop a large, multi-disciplinary team of service desk analysts, NOC engineers, production support specialists, infrastructure engineers and project resources</li><li>Set individual and team objectives, conduct performance reviews, identify training needs, build succession plans and maintain appropriate shift and leave coverage</li><li>Manage suppliers and subcontractors against contractual SLAs, deliverables, quality, cost and governance requirements</li><li>Promote a culture of ownership, customer service, collaboration, documentation, security awareness and continual improvement</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong practical knowledge of ITIL service management processes and service governance</li><li>ITSM Tools support experience</li><li>ITIL certification is required or strongly preferred</li><li>Proven experience managing multiple customer accounts, service reviews, SLAs, escalations, vendors, and executive stakeholders</li><li>Proven delivery experience across infrastructure projects such as enterprise Wi-Fi/networking, servers, data centre platforms, cloud migrations and cloud services</li></ul>
About Versatile Group<br>Versatile Group is one of Australia's fastest-growing integrated property and construction groups, delivering projects across residential, mixed-use, defence, education, and commercial sectors. Driven by excellence, innovation, and accountability, we're challenging traditional construction methods through our vertically integrated delivery model and trusted partner network. As we continue our international growth journey, we're seeking talented people who want to make an impact and grow with us.<br>The Opportunity<br>We're looking for a motivated and customer-focused IT Support Officer to join our growing IT team based in Dubai. Reporting to the IT Systems Lead, you'll provide first-level IT support across our UAE operations, including Dubai and Saudi Arabia, while also supporting our Australian offices. You'll play an important role in ensuring our people have reliable access to the technology, systems, and tools they need to perform at their best.<br>This is an exciting opportunity for an IT professional with at least 2 years' experience who enjoys solving technical challenges, working with modern Microsoft technologies, and delivering exceptional customer service in a fast-paced, collaborative environment.<br>Key Responsibilities<br>Provide first-level IT support across Microsoft 365 and a range of business-critical Saa S applications. Log, prioritise and manage incidents and service requests using Jira, ensuring timely resolution and escalation where required. Troubleshoot and resolve Windows desktop, hardware, software and user access issues. Manage the user lifecycle, including onboarding, offboarding, account provisioning, permissions and device deployment. Support the administration of Microsoft 365 services, including Entra ID, Exchange Online, Share Point, Teams and Intune. Maintain clear communication with employees and stakeholders regarding support requests and issue resolution. Develop and maintain IT documentation, user guides and operational support procedures. Identify opportunities to improve support processes, documentation and the overall user experience. Collaborate with the wider IT team to deliver consistent, high-quality support across multiple business locations.<br>About You<br>You're a proactive and service-oriented IT professional who enjoys helping people and solving problems. You thrive in a dynamic environment, communicate effectively with both technical and non-technical users, and are always looking for ways to improve systems and processes.<br>You'll Bring<br>Minimum 2 years' experience in an IT Support, Service Desk or Desktop Support role. Strong customer service and communication skills. Experience supporting Windows operating systems and end-user devices. Working knowledge of Microsoft 365 technologies, including Entra ID, Exchange Online, Share Point, Teams and Intune. Understanding of networking fundamentals and IT security best practices. Experience using ticketing systems such as Jira. Strong analytical, troubleshooting and critical thinking skills. A proactive mindset with excellent organisational and time management skills. A valid driver's licence and access to a vehicle for onsite support.<br>Working Hours<br>Full-time, office-based role. Monday to Friday, 7:00am – 4:00pm. Participation in an on-call support roster for Saudi Arabia on weekends.<br>Why Join Versatile Group?<br>Join one of Australia's fastest-growing property and construction groups with an expanding international footprint. Be part of a collaborative and supportive IT team that values innovation and continuous improvement. Gain exposure to modern Microsoft cloud technologies and enterprise IT environments. Work across multiple business functions and international offices, supporting teams in the UAE, Saudi Arabia and Australia. Build your technical expertise while contributing to meaningful projects and business growth. Enjoy opportunities for professional development and career progression within a growing organisation.<br>If you're passionate about technology, enjoy delivering exceptional customer service, and want to build your career within a growing international business, we'd love to hear from you.<br>Apply now and become part of the Versatile Group growth story.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p><strong>Business Development Manager – Luxury Hospitality & F&B Partnerships UAE</strong></p><p>We are building a premium clear ice brand for Dubai’s luxury hospitality, cocktail, hotel, beach club, fine dining and event market. We are looking for a highly connected and commercially strong Business Development Manager in Dubai who can open the right doors, build long-term B2B relationships and help establish our brand within the premium hospitality industry.</p><p>This is not a standard sales role. We are looking for someone who understands the hospitality, F&B and beverage industry, has access to the right decision-makers and knows how to turn high-value relationships into recurring business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Responsibilities</strong></p><ul><li><p>Build and manage a pipeline of premium hotels, cocktail bars, rooftop bars, beach clubs, fine-dining restaurants, luxury caterers, event companies and spirit brands in Dubai.</p></li><li><p>Open doors to F&B Directors, Beverage Managers, Bar Managers, Procurement Managers, General Managers and hospitality group decision-makers.</p></li><li><p>Present premium clear ice as a luxury cocktail, beverage and guest-experience upgrade for high-end hospitality venues.</p></li><li><p>Secure meetings, tastings, sample presentations, pilot orders and long-term B2B supply agreements.</p></li><li><p>Convert initial interest into recurring monthly customer relationships with clear volume potential.</p></li><li><p>Develop and manage key accounts across hotels, restaurants, bars, beach clubs, caterers and event companies.</p></li><li><p>Identify strategic partnership opportunities within the hospitality, beverage, event and premium F&B ecosystem.</p></li><li><p>Support the development of pricing, account strategy, product positioning and go-to-market execution in the UAE market.</p></li><li><p>Coordinate customer requirements, order expectations, delivery needs, packaging preferences and product feedback.</p></li><li><p>Work closely with local partners and suppliers to ensure smooth execution, quality standards and reliable fulfilment.</p></li><li><p>Track all leads, meetings, proposals, customer feedback and opportunities in CRM.</p></li><li><p>Provide weekly reporting on pipeline, customer conversations, deal progress, market feedback and next steps.</p></li><li><p>Represent the brand professionally in front of premium hospitality clients and strategic partners.</p><br></li></ul><p><strong>Ideal Profile</strong></p><ul><li><p>5+ years of business development, sales, key account management or commercial experience in UAE hospitality, F&B, HoReCa, beverage distribution, hotel suppliers, bar equipment, luxury events, catering or foodservice.</p></li><li><p>Strong existing network in Dubai’s hotel, restaurant, bar, beach club, catering or event industry.</p></li><li><p>Proven ability to sell premium products or services to hospitality decision-makers.</p></li><li><p>Experience working with F&B Directors, Beverage Managers, Bar Managers, Procurement Teams, General Managers or hospitality groups.</p></li><li><p>Strong understanding of the Dubai hospitality and luxury F&B market.</p></li><li><p>Commercially disciplined, structured and comfortable managing a pipeline independently.</p></li><li><p>Entrepreneurial mindset with the ability to build new business from the ground up.</p></li><li><p>Strong communication, negotiation and relationship-building skills.</p></li><li><p>Fluent English required.</p></li><li><p>German is a strong plus.</p></li><li><p>Arabic is a plus.</p></li><li><p>Existing relationships with premium hotels, cocktail bars, beach clubs, caterers, spirit brands or hospitality groups are highly preferred.</p><br></li></ul><p><strong>Compensation</strong></p><p>Fixed monthly retainer or base salary plus attractive performance-based commission on paid customer revenue, recurring B2B accounts and strategic partnership success.</p><br><p><strong>First 90-Day Mission</strong></p><p>Your mission is to build a strong UAE hospitality pipeline, secure qualified meetings with premium accounts, organise tastings and product presentations, generate pilot orders and convert the first customers into recurring B2B relationships.</p><p></p></section>
<ul><li>Act as the first point of contact for visitors and clients, creating a welcoming atmosphere that reflects the company's culture.</li><li>Manage multi-line phone systems, efficiently routing calls and taking messages with keen attention to detail.</li><li>Coordinate and schedule appointments, ensuring optimal use of time while respecting the priorities of executive staff.</li><li>Maintain organized filing and record-keeping systems, both digital and physical, to ensure easy access to information.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma required; additional certification in office administration or a related field is a plus.</li><li>Minimum of 2 years of experience in a receptionist or front desk role, preferably in a corporate environment.</li><li>Bilingual candidates are preferred to enhance communication with diverse clientele; proficiency in English is mandatory.</li><li>Strong proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook, to effectively manage tasks.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.</p><br><br>Job Description<br><br><p>• Call Handling: Answer and route incoming calls promptly and professionally.</p><br><p>• Guest Requests: Assist with guest inquiries, wake-up calls, and message delivery.</p><br><p>• Communication: Relay information to departments and staff accurately.</p><br><p>• Documentation: Maintain call logs and service requests.</p><br><p>• Support: Assist with emergency communication procedures.</p><br><br>Qualifications<br><br><p>• High School diploma or equivalent.</p><br><p>• Experience in customer service or call handling preferred.</p><br><p>• Clear communication and telephone etiquette.</p><br><p>• Multitasking and problem-solving abilities.</p><br><p>• Familiarity with telecommunication systems.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Manage the front desk operations, ensuring a welcoming atmosphere for patients while maintaining confidentiality and professionalism.</li><li>Schedule and confirm patient appointments using electronic health record (EHR) systems, optimizing the calendar for efficient patient flow.</li><li>Collect and verify patient information, including insurance details, ensuring accurate data entry to facilitate smooth billing processes.</li><li>Handle incoming calls with a patient-centered approach, addressing inquiries and directing calls to the appropriate staff members promptly.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Degree in any related field</p></li><li><p>Minimum of 2 years of experience in a medical reception or administrative role within a healthcare setting. But, newly graduate with medical degree is encouraged.</p></li><li><p>Familiarity with medical terminology and procedures, enhancing communication with healthcare professionals.</p></li><li><p>Proficiency in electronic health record (EHR) systems and medical billing software, with a keen eye for detail.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Act as the first point of contact for visitors and clients, creating a welcoming atmosphere that reflects the company's culture.</li><li>Manage multi-line phone systems, efficiently routing calls and taking messages with keen attention to detail.</li><li>Coordinate and schedule appointments, ensuring optimal use of time while respecting the priorities of executive staff.</li><li>Maintain organized filing and record-keeping systems, both digital and physical, to ensure easy access to information.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma required; additional certification in office administration or a related field is a plus.</li><li>Minimum of 2 years of experience in a receptionist or front desk role, preferably in a corporate environment.</li><li>Bilingual candidates are preferred to enhance communication with diverse clientele; proficiency in English is mandatory.</li><li>Strong proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook, to effectively manage tasks.</li></ul><p></p></section>