UI developer Jobs

<ul><li><p>Endpoint Support & Management</p><ul><li><p>Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.</p></li><li><p>Perform operating system installation, software deployment, upgrades, and patch management.</p></li><li><p>Diagnose and resolve hardware and software issues for end users.</p></li><li><p>Maintain inventory and asset records of IT equipment and accessories.</p></li><li><p>Coordinate warranty claims and vendor support for faulty hardware.</p></li></ul><p>User Support & Helpdesk Operations</p><ul><li><p>Provide first-level technical support for business applications and IT services.</p></li><li><p>Respond to user incidents and service requests through ticketing systems, email, phone, or in-person support.</p></li><li><p>Escalate unresolved technical issues to higher-level support teams when necessary.</p></li><li><p>Ensure timely closure of support tickets in accordance with SLA requirements.</p></li><li><p>Assist users with password resets, account access, and basic system configurations.</p></li><li><p>Network & Connectivity Support</p></li><li><p>Troubleshoot basic LAN/Wi-Fi connectivity issues.</p></li><li><p>Support VPN access and remote user connectivity.</p></li><li><p>Assist in troubleshooting network printers and shared resources.</p></li><li><p>System Maintenance & Security</p></li><li><p>Perform routine system health checks, system patching and preventive maintenance.</p></li><li><p>Support backup and recovery activities for user systems where applicable.</p></li><li><p>Follow IT policies, procedures, and security standards.</p></li><li><p>Maintain detailed technical documentation, knowledge articles, and operational manuals.</p></li><li><p>Documentation & Reporting</p></li><li><p>Customer Service & Collaboration</p></li><li><p>Build and maintain positive, professional, and respectful relationships with all stakeholders while upholding healthcare service etiquette.</p></li></ul><p>Support IT projects, system rollouts, office relocations, and technology upgrades as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Education and Certification –</p><ul><li><p>Bachelor’s degree in information technology, Computer Science, or a related field.</p></li></ul><p>Experience</p><ul><li><p>2–5 years of experience in IT support, helpdesk, or desktop support roles.</p></li><li><p>Hands-on experience in troubleshooting desktops, laptops, printers, and endpoint devices.</p></li><li><p>Experience in providing first-level support for enterprise/business applications.</p></li><li><p>Familiarity with Windows operating systems, Microsoft Office applications, and common IT tools.</p></li><li><p>Basic knowledge of networking concepts, Active Directory, and remote support tools.</p></li></ul><br><p>Technical Skills</p><ul><li><p>Knowledge of hardware diagnostics and troubleshooting.</p></li><li><p>Understanding of ticketing systems and IT service management processes.</p></li><li><p>Basic understanding of LAN/WAN, Wi-Fi, VPN, and printer management.</p></li><li><p>Experience with endpoint security and antivirus solutions.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Strong problem-solving and analytical abilities.</p></li><li><p>Ability to work independently and under pressure.</p></li><li><p>Customer service-oriented mindset with attention to detail.</p></li><li><p>Microsoft Certification or equivalent certification</p></li></ul><p>Soft Skills</p><p>Preferred Certifications (Optional)</p><p>ITIL Foundation Certification&nbsp;</p><p><br></p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About Us</strong></span></p><br><p><span>At <strong>Holiday Inn® Hotels &amp; Resorts</strong>, our job is to bring the joy of travel to everyone. That's where you come in. We look for people who are friendly, welcoming, and genuinely care about making every guest's stay memorable. When you're part of the Holiday Inn Hotels &amp; Resorts brand, you're more than just a job title.</span></p><br><p><span><strong>Holiday Inn Abu Dhabi</strong> is looking for a passionate and service-oriented <strong>Guest Service Agent / Receptionist</strong> to join our Front Office team. As the first Holiday Inn hotel in Abu Dhabi, we are perfectly located in the heart of the capital's business and cultural district—just minutes from ADNEC and the iconic Sheikh Zayed Grand Mosque. With modern accommodation, vibrant dining venues, flexible meeting spaces, and genuine hospitality, we deliver premium comfort and exceptional guest experiences to both business and leisure travellers.</span></p><br><p><span><strong>What's the job?</strong></span></p><br><p><span>As a <strong>Guest Service Agent / Receptionist</strong>, you will be the face of the hotel, creating exceptional first and lasting impressions by delivering warm, professional, and efficient service throughout every stage of the guest journey. You will be responsible for ensuring seamless arrival and departure experiences, responding promptly to guest requests, and providing personalized service that reflects the Holiday Inn brand standards. Working closely with all hotel departments, you will contribute to guest satisfaction, operational excellence, and memorable stays.</span></p><br><p><span><strong>A little taste of your day-to-day:</strong></span></p><br><p><span>The duties and responsibilities will include, but are not limited to:</span></p><br><ul><li><span>Welcome guests with genuine hospitality and provide efficient check-in and check-out services.</span></li><li><span>Handle room reservations, guest registrations, billing, cashiering, and payment transactions accurately.</span></li><li><span>Respond promptly and professionally to guest enquiries, requests, and concerns, ensuring timely resolution and guest satisfaction.</span></li><li><span>Promote hotel facilities, services, dining outlets, and IHG One Rewards to enhance the guest experience and maximize revenue opportunities.</span></li><li><span>Coordinate closely with Housekeeping, Engineering, Food &amp; Beverage, and other departments to ensure all guest needs and special requests are fulfilled.</span></li><li><span>Maintain accurate guest profiles, reservation details, and Front Office records using the hotel's Property Management System.</span></li><li><span>Assist in room allocation, upgrades, and upselling opportunities while maximizing occupancy and revenue.</span></li><li><span>Ensure compliance with IHG brand standards, hotel policies, cash handling procedures, and health and safety requirements.</span></li><li><span>Prepare daily reports, balance cashier transactions, and complete shift handovers accurately.</span></li><li><span>Maintain a professional appearance and contribute to a welcoming, clean, and organized Front Office environment at all times.</span></li></ul><p><span><strong>What We Need From You</strong></span></p><br><p><span>The ideal candidate must meet the legal requirements to work in the UAE. The candidate should possess the required qualifications, technical skills, and experience in a similar role within an international hotel environment, including:</span></p><br><ul><li><span>Diploma or Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field.</span></li><li><span>Minimum of 1–2 years' experience as a Guest Service Agent, Receptionist, or Front Office Associate, preferably in a four-star or five-star hotel.</span></li><li><span>Excellent command of spoken and written English. Knowledge of Arabic or any additional language is an advantage.</span></li><li><span>Experience using Opera PMS or a similar Property Management System is preferred.</span></li><li><span>Strong communication, interpersonal, problem-solving, and customer service skills.</span></li><li><span>Ability to work flexible shifts, including weekends, public holidays, and overnight shifts.</span></li></ul><p><span>The ideal candidate is passionate about hospitality, guest-focused, positive, and highly professional. You should possess excellent attention to detail, the ability to multitask in a fast-paced environment, and a commitment to delivering exceptional service while working collaboratively with your team.</span></p><br><p><span><strong>What We Offer</strong></span></p><br><p><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, health insurance, accommodation, uniform, impressive room discounts and some of the best training in the business.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.&nbsp;</span></p><br><p><span>Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><span><span><span>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.</span> <br></span></span></span></span></p><br><p><span><span><span><span><b><span>Main responsibilities include:</span></b> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Identify corporate leads and build long-term relationships</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Drive online name mentions and promote customer feedback</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Understand the online guest’s feedback and explore options for improvement</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure safety of all guest in line with the safety procedures and guideline.</span> <br></span></span></span></span></p><br><br><span>Requirements</span><p><span><span><span><span> <span>Customer-oriented approach</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Excellent communication skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Strong attention to details</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Flexible, agile and able to work under pressure</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to work both independently and in a team</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Proactive and excellent organizational skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to provide exceptional customer service to our guests</span> </span></span></span></span><br></p><br><p><span><span><span><span><b><span>You must have /be-</span></b> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>&nbsp;Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Knowledge of Opera (PMS</span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span>&nbsp;Arabic Language- speaking,writing and reading</span></span></span></span><br></p><br><br><span>Benefits</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><span><span><span>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.</span> <br></span></span></span></span></p><br><p><span><span><span><span><b><span>Main responsibilities include:</span></b> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Identify corporate leads and build long-term relationships</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Drive online name mentions and promote customer feedback</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Understand the online guest’s feedback and explore options for improvement</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure safety of all guest in line with the safety procedures and guideline.</span> <br></span></span></span></span></p><br><br><span>Requirements</span><p><span><span><span><span> <span>Customer-oriented approach</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Excellent communication skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Strong attention to details</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Flexible, agile and able to work under pressure</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to work both independently and in a team</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Proactive and excellent organizational skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to provide exceptional customer service to our guests</span> </span></span></span></span><br></p><br><p><span><span><span><span><b><span>You must have /be-</span></b> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>&nbsp;Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Knowledge of Opera (PMS</span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span>&nbsp;Arabic Language- speaking,writing and reading</span></span></span></span><br></p><br><br><span>Benefits</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're launching Dubai's first indoor three-level karting circuit—a next-generation destination designed to deliver world-class racing, immersive experiences, and exceptional hospitality. As one of our first team members, you'll play a key role in shaping every guest's journey from the moment they walk through our doors. If you're passionate about people, service excellence, and being part of an ambitious new venture, we'd love to meet you.</p><p>As a Guest Experience Administrator, you will be the face of our brand and the first point of contact for our guests. Your professionalism, energy, and attention to detail will help create memorable experiences while ensuring the smooth day-to-day operation of the reception area.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><em>What You'll Do</em></p><ul><li><p>Welcome guests with warmth, professionalism, and enthusiasm</p></li><li><p>Assist visitors with bookings, registrations, and general inquiries</p></li><li><p>Present our services, racing experiences, memberships, and special offers</p></li><li><p>Coordinate daily reservations and front desk operations</p></li><li><p>Deliver exceptional customer service throughout every stage of the guest journey</p></li><li><p>Conduct pre-race safety briefings and explain track procedures</p></li><li><p>Collaborate with the operations team to ensure seamless guest experiences</p></li><li><p>Maintain the highest standards of presentation, organization, and hospitality</p></li></ul><p><em>Who You Are</em></p><p>We're looking for people with the right attitude and personality. Previous experience is appreciated but not essential.</p><p><em>You'll be a great fit if you</em></p><ul><li><p>Enjoy interacting with people and naturally create positive first impressions</p></li><li><p>Have excellent communication and interpersonal skills</p></li><li><p>Are organized, reliable, and proactive</p></li><li><p>Learn quickly and adapt confidently in a dynamic environment</p></li><li><p>Remain calm under pressure and pay close attention to detail</p></li><li><p>Take pride in delivering outstanding customer experiences</p></li><li><p>Are eager to grow your career within a fast-growing company</p></li></ul><p><em>Requirements</em></p><ul><li><p>Fluent or conversational English (required)</p></li><li><p>Fluent or conversational Russian</p></li><li><p>Previous customer service, hospitality, retail, or front desk experience is a plus, but not mandatory</p></li><li><p>Strong customer-focused attitude and a positive, professional appearance</p></li></ul><br><p>If you're passionate about hospitality, enjoy creating unforgettable guest experiences, and are excited to be part of a company with ambitious plans for the future, we encourage you to apply.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>✓ Pre-construction: attend drawing reviews &amp; technical briefings; alert the contractor in advance on site discrepancies (water levels, electrical points, access panels).</p><p>&nbsp;</p><p>✓ On-site QC: supervise full installation of turnkey projects, wardrobes, kitchens &amp; stone countertops; enforce samples, contract specs &amp; Dubai fit-out standards; reject substandard materials.</p><p>&nbsp;</p><p>✓ Progress: track weekly/monthly schedules, manpower &amp; materials; flag delays, drive subcontractor rectification; submit weekly/monthly reports with photo/video records.</p><p>&nbsp;</p><p>✓ Coordination: liaise with contractor, client consultants, local subcontractors &amp; MEP; chair site meetings to resolve interface conflicts; handle technical disputes, variations &amp; change records.</p><p>&nbsp;</p><p>✓ Acceptance: organize sectional, pre-handover &amp; final handover; manage defect/rectification list to acceptance; verify early-warranty issues.</p><p>&nbsp;</p><p>✓ Safety &amp; compliance: comply with UAE HSE; conduct safety inspections; archive site records &amp; report to HQ China.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>1.&nbsp;&nbsp;&nbsp;Associate degree+ in Construction Engineering, Interior Decoration, or related field; </p><p>2.&nbsp;&nbsp;&nbsp;3+ years on-site supervision / PM in high-end fit-out, whole-house cabinetry, kitchen &amp; countertop installation, or high-rise construction. Dubai/Middle East experience preferred; custom furniture background a plus. </p><p>3.&nbsp;&nbsp;&nbsp;Read CAD construction &amp; fabrication drawings; </p><p>4.&nbsp;&nbsp;&nbsp;skilled in site layout, inspection, acceptance &amp; rectification/rework list management.</p><p>5.&nbsp;&nbsp;&nbsp;Fluent English (spoken &amp; written). </p><p>6.&nbsp;&nbsp;&nbsp;UAE HSE knowledge; Dubai fit-out &amp; FIDIC familiarity preferred.</p><p>7.&nbsp;&nbsp;&nbsp;Pressure-tolerant, able to resolve on-site emergencies independently.</p></div>

About us:We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry.<br>We are seeking a dynamic, highly articulate Business Development Manager to serve as the commercial face of our High-Rise Building Chiller Supply and Operations division. In this strategic role, you will be responsible for driving top-line revenue growth by securing lucrative contracts for chiller plant supply, retrofitting, and long-term Operations & Maintenance (O&M). You will act as a premium brand ambassador, leveraging your sophisticated professional presence to engage with C-suite executives, prominent real estate developers, and MEP consultants.<br>Key Responsibilities:1. High-Level Client Engagement;Strategic Networking: Represent the company at high-profile industry exhibitions, gala dinners, and corporate networking events, acting as the premier face of the division. Executive Relationship Management: Build, nurture, and manage trust-based relationships with Chairmen, CEOs, Asset Managers, and Senior Project Directors of major high-rise residential and commercial developments. Persuasive Presentations: Lead high-stakes client meetings by delivering polished, persuasive presentations that articulate technical specs (cooling capacity, energy efficiency, redundancy) alongside strong financial ROI models. Corporate Image: Uphold the company's reputation for premium service by maintaining exceptional personal presentation, eloquence, and diplomatic communication skills at all times.2. Strategic Market Expansion & Sales:New Business Acquisition: Proactively identify, target, and secure new business opportunities for chiller plant supply and comprehensive long-term O&M contracts specifically tailored for high-rise towers. Pipeline Development: Conduct deep market intelligence to map out upcoming mega-projects (mixed-use, residential, commercial) and initiate early-stage engagement with key decision-makers to get on tender lists. Tender & Bid Management: Lead the commercial and technical proposal process (RFPs/RFQs), coordinating with engineering, finance, and legal teams to ensure competitive and profitable bids. Cross-Functional Collaboration: Partner with the marketing team to design targeted, high-end campaigns (brochures, digital content, case studies) that position our company as the premier choice for high-rise district cooling solutions.<br>Job Requirements & Qualifications:Bachelor’s degree in business administration, Marketing, or Engineering is required. An MBA is considered a strong plus. Minimum 5+ years of proven Business Development, Corporate Sales, or Key Account Management experience. Candidates with a background in HVAC, District Cooling, MEP Contracting, High-Rise Construction, or Luxury Real Estate Development will be given significant preference. Strong understanding of financial modeling, P&L, and long-term contract structuring (e.g., Energy Performance Contracts). Exceptional verbal, written, and non-verbal communication skills; ability to deliver Board-level presentations with poise. High EQ to navigate complex stakeholder matrices and build instant rapport with diverse cultural backgrounds.<br>What We Offer:Competitive salary and commission-based incentives. A dynamic and professional work environment. Career growth opportunities in a leading real estate firm.<br>If you have the required experience and skills, and you're ready to take on a challenging yet rewarding role, we’d love to hear from you!<br>How to Apply:Send your resume to Talent@reportageuae.com " Business and Development Manager – Real Estate.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a highly skilled and creative&nbsp;<b>Real Estate Videographer, Photographer, and Video Editor</b>&nbsp;who can produce premium cinematic content for real estate marketing, social media, and digital platforms.</p><p>The ideal candidate must have strong experience in&nbsp;<b>professional videography, photography, and advanced video editing</b>. You should be able to independently plan, shoot, edit, and deliver high-quality real estate videos that capture attention on Instagram Reels, TikTok, YouTube Shorts, and YouTube.</p><p>We are looking for someone who can bring creative ideas, understand storytelling, and transform properties into visually impressive marketing content using professional camera equipment — not mobile phones.</p><p><b>Key Responsibilities:</b></p><ul><li>Shoot cinematic real estate videos and professional property photography.</li><li>Create luxury-style property walkthroughs, interior videos, lifestyle content, and agent branding videos.</li><li>Develop creative concepts, shot lists, and storytelling ideas for real estate campaigns.</li><li>Handle complete video production from planning and shooting to final editing and delivery.</li><li>Edit high-quality videos with strong pacing, storytelling, transitions, sound design, music selection, color grading, and visual effects.</li><li>Create engaging content for Instagram Reels, TikTok, YouTube Shorts, and long-form YouTube videos.</li><li>Perform professional color correction and cinematic color grading.</li><li>Add motion graphics, titles, subtitles, animations, and branding elements where required.</li><li>Create content optimized for different platforms and audience engagement.</li><li>Stay updated with social media trends and develop new creative video concepts.</li></ul><p><b>Required Skills &amp; Experience:</b></p><ul><li>Strong experience in real estate videography and photography.</li><li><b>Advanced video editing skills are mandatory.</b></li><li>Expert knowledge of professional editing software such as Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro, After Effects, or similar.</li><li>Strong understanding of cinematic storytelling, camera movement, composition, lighting, and sound.</li><li>Experience creating viral-style short-form content for Reels, TikTok, and YouTube.</li><li>Ability to shoot using professional cameras, lenses, gimbals, lighting equipment, and other production gear.</li><li>Strong creative vision with the ability to turn ideas into high-quality visual content.</li><li>Ability to independently manage full production workflows.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience working with luxury real estate brands.</li><li>Motion graphics and advanced After Effects skills.</li><li>Experience creating branded content and marketing campaigns.</li></ul><p><b>What We Are Looking For:</b></p><p>A creative professional who is not only a camera operator but a complete content creator — someone who can develop ideas, capture cinematic footage, and deliver polished, high-end videos that help real estate brands stand out online.</p><p><b>Application Requirements:</b></p><p>Please provide:</p><ul><li>Portfolio/showreel of previous work.</li><li>Examples of real estate videos and social media content.</li><li>List of professional equipment used.</li><li>Editing software skills.</li><li><br></li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Real Estate Photography &amp; Videography</li><li>Cinematic Video Production</li><li>Professional Camera Operation (DSLR/Mirrorless Cinema Cameras)</li><li>Interior &amp; Architectural Photography</li><li>Luxury Property Video Tours</li><li>Creative Video Concept Development</li><li>Storyboarding &amp; Shot Planning</li><li>Advanced Video Editing</li><li>Adobe Premiere Pro / DaVinci Resolve / Final Cut Pro</li><li>Adobe After Effects &amp; Motion Graphics</li><li>Color Grading &amp; Color Correction</li><li>Sound Design &amp; Audio Editing</li><li>Social Media Content Creation (Instagram Reels, TikTok, YouTube Shorts)</li><li>YouTube Video Production &amp; Editing</li><li>Drone Videography &amp; Aerial Photography</li><li>Gimbal &amp; Stabilizer Operation</li><li>Lighting Techniques for Interior Shoots</li><li>Visual Storytelling</li><li>Content Strategy &amp; Trend Awareness</li><li>Fast-Paced Editing for Social Media</li><li>Brand &amp; Marketing Video Production</li><li>Attention to Detail &amp; Creative Problem Solving</li></ul></div>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations<br>Job Requirements Provide excellent customer service and support daily operations across MAF Entertainment venues. At MAF Cinemas, ensure smooth cinema operations and high service standards. At Magic Planet, deliver a safe, enjoyable guest experience and monitor equipment operations. At Ski Dubai, support customer service functions, party room operations, and marketing activities as needed.<br>ROLE PROFILEDeliver consistent high-level customer service across all MAF Entertainment venues in line with company SOPs. Support daily operations across MAF Cinemas Handle ticketing, sales, and bookings using system platforms, including upselling and promoting products and services. Process payments accurately (cash, card, vouchers), issue receipts/refunds, and perform cash reconciliation and reporting. Assist with guest services including inquiries, complaints, tours, and coordination of parties and events. Maintain cleanliness, safety, and professional standards while following health, safety, and management instructions.<br>Requirements Physically fit and able to perform all required duties in a fast-paced entertainment environment across MAF Cinemas Strong communication and interpersonal skills with the ability to interact professionally with guests and colleagues in English, with Arabic as an advantage. UAE family book. Customer service focused with at least one to two years of experience in customer service, food and beverage, or retail roles, and a minimum high school education. Skilled in cash handling, basic computer use, attention to detail, mathematical accuracy, and able to follow procedures while applying upselling techniques and maintaining high service standards.<br>What We Offer At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

We are Azizi, a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubai’s prime residential and commercial destinations, showcasing our commitment to transparency, customer centricity, quality, integrity and adding value through a construction-driven approach.<br>Gardinia Contracting, the fully integrated construction powerhouse behind Azizi Developments, is at the forefront of some of Dubai’s most ambitious real estate ventures. Our team is responsible for delivering iconic projects such as Burj Azizi, poised to become the world’s second tallest tower, and the expansive Azizi Venice master community in Dubai South. From civil works and MEP to interior fit-outs, landscaping, and pools, we manage every detail in-house through a hands-on, quality-first approach. Gardinia is rapidly scaling to support a growing portfolio of luxury residential, commercial, and hospitality developments. If you are ready to be part of the team shaping Dubai’s skyline, your future starts here.<br>As a Site Engineer, you will be responsible to oversee and manage the execution of landscape works on-site, ensuring construction activities are carried out in accordance with approved designs, specifications, quality standards, and project timelines, from soft/hard landscaping to irrigation systems.<br>Responsibilities:Supervise day-to-day landscape construction activities on-site, including hardscaping (paving, kerbs, pergolas, water features) and softscaping (planting, turfing, soil preparation) Review and interpret landscape drawings, shop drawings, and specifications; coordinate with design and consultant teams to resolve site queries Plan, schedule, and monitor work progress against the project timeline; report delays and propose recovery measures Coordinate irrigation system installation, testing, and commissioning Ensure materials (soil, plants, pavers, irrigation components) meet approved specifications; conduct material inspections and approvals Supervise subcontractors and labor teams; allocate resources efficiently across landscape zones Conduct quality checks and inspections at each stage of landscape works; raise and close snags/NCRsEnsure compliance with HSE standards and site safety protocols during all landscape operations Maintain accurate site records: daily reports, material reconciliation, progress photographs, and as-built documentation Coordinate with MEP, civil, and other trade teams to avoid clashes and ensure integrated execution<br>Requirements:Bachelor's Degree/Diploma in Civil Engineering, Landscape Engineering, Horticulture, or related field3–7 years of relevant site engineering experience in landscape/softscape and hardscape projects, preferably in the UAE/GCC region Knowledge of landscape construction methods, plant species suitable for the region, irrigation system design (drip/sprinkler), and hardscape material specifications

We are Azizi, a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubai’s prime residential and commercial destinations, showcasing our commitment to transparency, customer centricity, quality, integrity and adding value through a construction-driven approach.<br>With some of our exciting launches such as Burj Azizi (the second tallest tower in the world), Monaco Mansions and Azizi Venice – Dubai’s new luxurious Venetian-inspired waterfront community. Join our dynamic Supervision team and play a pivotal role in bringing visionary designs to life. From blueprint to final build, you will engage in every stage of the development journey — transforming ambition into architecture and concepts into reality.<br>Role Description:The Senior Project Manager role plans, directs, manages and provides oversight of assigned design and construction projects to ensure that companies goals and objectives are accomplished within prescribed schedule and budget parameters.<br>Responsibilities:Responsible for managing the contractors work in coordination with the Consultants to ensure completion within the time, scope and quality expected for the project. Report to Head of Construction regularly to update the company about different project situation. Liaise with authorities to obtain NOC’s and handover works Control project budget, scope of work, project time schedule etc. Responsible for the detailed engineering of civil layout for the installation Sets out the work in accordance with the drawings and specifications Supervise manager, constructions, operations and maintenance activities at project site and ensure compliance to design specifications and safety requirements. Prepare and implement a quality assurance (QA) plan to assure compliance with contract plans and specifications in accordance with regulations. Ensure that all materials and equipment installed by the Contractor meet the contract requirements and project specifications Attendance and lead all projects related meetings Monitor and maintain safety as per international and local standards review and justify Contractor’s/Clients variations claims and monthly payments and all correspondences with Contractor and Client. Preparing record drawings, technical reports and site diary Day to day management of the site, including supervision and monitoring the team members, conduct required appraisal and performance feedbacks. Planning the work and efficiently organizing the construction and site facilities in order to meet agreed deadlines. Preparing report as required. Resolving technical issues with the Employers representative, suppliers, contractors, subcontractors and statutory authorities. Liaising with company or project purchasing department to ensure that purchase orders adequately define the specified requirements. Providing data in respect of variation orders and site instructions. Execute any other tasks that may be directed by superior<br>Requirements:MSc Degree / BSc Architecture / Engineering University Degree (B. Sc.)- Postgraduate Degree, Chartered Engineer (CEng)/ Chartered Architect Experience: 15+ years

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations<br>Job Requirements Provide excellent customer service and support daily operations across MAF Entertainment venues. At MAF Cinemas, ensure smooth cinema operations and high service standards. At Magic Planet, deliver a safe, enjoyable guest experience and monitor equipment operations. At Ski Dubai, support customer service functions, party room operations, and marketing activities as needed.<br>ROLE PROFILEDeliver consistent high-level customer service across all MAF Entertainment venues in line with company SOPs. Support daily operations across MAF Cinemas Handle ticketing, sales, and bookings using system platforms, including upselling and promoting products and services. Process payments accurately (cash, card, vouchers), issue receipts/refunds, and perform cash reconciliation and reporting. Assist with guest services including inquiries, complaints, tours, and coordination of parties and events. Maintain cleanliness, safety, and professional standards while following health, safety, and management instructions.<br>Requirements Physically fit and able to perform all required duties in a fast-paced entertainment environment across MAF Cinemas Strong communication and interpersonal skills with the ability to interact professionally with guests and colleagues in English, with Arabic as an advantage. UAE family book. Customer service focused with at least one to two years of experience in customer service, food and beverage, or retail roles, and a minimum high school education. Skilled in cash handling, basic computer use, attention to detail, mathematical accuracy, and able to follow procedures while applying upselling techniques and maintaining high service standards.<br>What We Offer At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Director Compliance - Retail | MAF Retail | Head Office UAE<br><strong>ROLE SUMMARY</strong><br>The Majid Al Futtaim (MAF) Retail Compliance department, reporting functionally to the MAF Holding Compliance department and administratively to the Retail CEO, has three mandates. The mandates are Proactive compliance, Investigations, and Compliance Monitoring, which includes Code of Conduct and all related policies, Whistleblowing, Third-party risk management, Supplier Code of Conduct, Conflict of interest and Fraud, Waste and Abuse, Human Rights risk management, Regulatory Compliance manageme<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Contribute to setting up and maintaining a robust compliance framework aligned with regulatory requirements and Company Policies.</li><li>Liaise with the investigations team for investigative counts and identify corrective measures to either improve compliance monitoring or training and awareness.</li><li>Supporting the investigations team during investigations and identifying key resources within the Retail Compliance team to perform investigations in coordination with the Holding Investigations team.</li><li>Provide strategic advice to senior management on compliance risks and emerging regulatory issues.</li><li>Oversee compliance training, awareness, and reporting across Retail.</li><li>Collaborate with Legal, HR, Risk, and Security teams to ensure a consistent and coordinated approach to governance and ethics.</li><li>Support VP Compliance with preparing documentary reporting to regulators, auditors, and executive committees as required in either dashboards, MS Word, or PowerPoint.</li><li>Support the execution of all Compliance activities across Retail Operations</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s or Master’s in accounting, with a law qualification or demonstrated equivalent experience. Professional certificates for Compliance Management, Business Ethics and/or forensic investigations such as CCEP-I, or Certified Fraud Examiner.</li><li>12+ years of compliance experience, preferably within the Middle East and / or North Africa region, Supporting investigative knowledge an advantage.</li><li>Fraud risk management</li><li>Technical investigation experience on internal misconduct, external regulator-led investigations around sanctions, human rights, etc.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

BUSINESS INTRODUCTION<br><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><br>JOB TITLE<br><br>Director Compliance - Retail | MAF Retail | Head Office UAE<br><br>Role Summary<br><br>The Majid Al Futtaim (MAF) Retail Compliance department, reporting functionally to the MAF Holding Compliance department and administratively to the Retail CEO, has three mandates. The mandates are Proactive compliance, Investigations, and Compliance Monitoring, which includes Code of Conduct and all related policies, Whistleblowing, Third-party risk management, Supplier Code of Conduct, Conflict of interest and Fraud, Waste and Abuse, Human Rights risk management, Regulatory Compliance manageme<br><br>ROLE PROFILE<br><br>Contribute to setting up and maintaining a robust compliance framework aligned with regulatory requirements and Company Policies. Liaise with the investigations team for investigative counts and identify corrective measures to either improve compliance monitoring or training and awareness. Supporting the investigations team during investigations and identifying key resources within the Retail Compliance team to perform investigations in coordination with the Holding Investigations team. Provide strategic advice to senior management on compliance risks and emerging regulatory issues. Oversee compliance training, awareness, and reporting across Retail. Collaborate with Legal, HR, Risk, and Security teams to ensure a consistent and coordinated approach to governance and ethics. Support VP Compliance with preparing documentary reporting to regulators, auditors, and executive committees as required in either dashboards, MS Word, or Power Point. Support the execution of all Compliance activities across Retail Operations<br><br>Requirements<br><br>Bachelor’s or Master’s in accounting, with a law qualification or demonstrated equivalent experience. Professional certificates for Compliance Management, Business Ethics and/or forensic investigations such as CCEP-I, or Certified Fraud Examiner.12+ years of compliance experience, preferably within the Middle East and / or North Africa region, Supporting investigative knowledge an advantage. Fraud risk management Technical investigation experience on internal misconduct, external regulator-led investigations around sanctions, human rights, etc.<br><br>What We Offer<br><br>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

The toughest tickets do not require another person following a script. They require someone capable of stepping into unclear situations, misconfigured systems, conflicting evidence, upset customers, and AI-produced false leads—then determining what is genuinely broken. This position is designed for the support engineer drawn to the unresolved problem: reproducing the error, examining logs, tracking API behavior, analyzing JSON payloads, distinguishing a 401 from a 404 from a 429, and leveraging AI rigorously without accepting its output uncritically.<br><br>Most support organizations continue to rely on ticket queues, templated responses, hand-offs, and documented issue repositories. We are constructing a different model. Standard support is progressively managed by AI and L1 processes, meaning human expertise is allocated to the hardest challenges. AI is not replacing you in this role. It is the instrument you control, validate, test, and confirm.<br><br>This position is not about copying AI-generated replies, making rapid guesses, awaiting direction, or escalating the instant an issue becomes unfamiliar. It is not suited for someone who masters one product and stalls when the following ticket involves a different technology. It is about delivering the correct answer in the minimum number of customer interactions the situation permits: reproducing before proposing solutions, investigating across tickets, Slack threads, knowledge bases, logs, configurations, and actual artifacts before escalating, and composing customer communications clear enough to defuse tension. The technical foundation is assumed: REST APIs, JSON, HTTP status codes, command line, and logs. That establishes your baseline. Sound judgment amid uncertainty is what makes you effective.<br><br>In this position, your responsibility is to retain ownership of the issue until resolution or clean escalation, with diagnostic logic valuable enough for the subsequent agent and the next AI process. You will find this role rewarding if the ticket that defies logic is the one you prefer. You will find it unsuitable if you require a single product, a single playbook, and external assistance to proceed. If that type of challenge energizes you, please apply.<br><br>What You Will Be Doing<br><br>AI-Augmented Customer Resolutions: Unclear, escalated tickets resolved through deep, direct troubleshooting combined with AI that you guide, anchor in verified documentation, and validate.<br><br>What You Won’t Be Doing<br><br>Spending two full months on onboarding; you will be required to learn multiple products within the first month (we recognize this is demanding) Depending on your managers for assistance; if you are not skilled at removing your own blockers, you will probably find this role difficult<br><br>Technical Support Engineer Key Responsibilities<br><br>Combine technical human judgment and AI tools to provide superior customer support, concentrating on complicated issues that AI cannot yet independently resolve<br><br>Basic Requirements<br><br>2+ years in a technical, hands-on position such as technical support, customer support engineering, software engineering, QA, or sysadmin/Dev Ops. The job title does not need to include "support."Comfortable constructing and reading REST API calls and JSON, understanding HTTP status codes (such as 401 vs 404 and 429 vs 403), and operating in a command line (CLI) and logs. Practical experience applying generative AI tools (such as Chat GPT or Claude) in your regular technical work. Professional fluency in English, both written and spoken. Able to work full-time from 1:00 PM – 10:00 PM UTC (8:00 AM – 5:00 PM US Eastern)<br><br>Nice-to-have Requirements<br><br>Experience supporting technical or business customers on enterprise software or B2B Saa S, not only internal IT. API troubleshooting using tools like Postman or curl. A history of troubleshooting across multiple unrelated products or technology stacks, not just one. Developer-level depth: you can read code or trace an API call when the situation requires it.<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-3330-AE-COUNTRY-Technical Suppo.001<br><br>Skills: Troubleshooting, Technical Support, Networking, Windows, Windows Server, Internet Protocol Suite (TCP/IP), Computer Hardware, Operating Systems, Servers

The toughest tickets do not require another person following a script. They require someone capable of stepping into unclear situations, misconfigured systems, conflicting evidence, upset customers, and AI-produced false leads—then determining what is genuinely broken. This position is designed for the support engineer drawn to the unresolved problem: reproducing the error, examining logs, tracking API behavior, analyzing JSON payloads, distinguishing a 401 from a 404 from a 429, and leveraging AI rigorously without accepting its output uncritically.<br><br>Most support organizations continue to rely on ticket queues, templated responses, hand-offs, and documented issue repositories. We are constructing a different model. Standard support is progressively managed by AI and L1 processes, meaning human expertise is allocated to the hardest challenges. AI is not replacing you in this role. It is the instrument you control, validate, test, and confirm.<br><br>This position is not about copying AI-generated replies, making rapid guesses, awaiting direction, or escalating the instant an issue becomes unfamiliar. It is not suited for someone who masters one product and stalls when the following ticket involves a different technology. It is about delivering the correct answer in the minimum number of customer interactions the situation permits: reproducing before proposing solutions, investigating across tickets, Slack threads, knowledge bases, logs, configurations, and actual artifacts before escalating, and composing customer communications clear enough to defuse tension. The technical foundation is assumed: REST APIs, JSON, HTTP status codes, command line, and logs. That establishes your baseline. Sound judgment amid uncertainty is what makes you effective.<br><br>In this position, your responsibility is to retain ownership of the issue until resolution or clean escalation, with diagnostic logic valuable enough for the subsequent agent and the next AI process. You will find this role rewarding if the ticket that defies logic is the one you prefer. You will find it unsuitable if you require a single product, a single playbook, and external assistance to proceed. If that type of challenge energizes you, please apply.<br><br>What You Will Be Doing<br><br>AI-Augmented Customer Resolutions: Unclear, escalated tickets resolved through deep, direct troubleshooting combined with AI that you guide, anchor in verified documentation, and validate.<br><br>What You Won’t Be Doing<br><br>Spending two full months on onboarding; you will be required to learn multiple products within the first month (we recognize this is demanding) Depending on your managers for assistance; if you are not skilled at removing your own blockers, you will probably find this role difficult<br><br>Technical Support Engineer Key Responsibilities<br><br>Combine technical human judgment and AI tools to provide superior customer support, concentrating on complicated issues that AI cannot yet independently resolve<br><br>Basic Requirements<br><br>2+ years in a technical, hands-on position such as technical support, customer support engineering, software engineering, QA, or sysadmin/Dev Ops. The job title does not need to include "support."Comfortable constructing and reading REST API calls and JSON, understanding HTTP status codes (such as 401 vs 404 and 429 vs 403), and operating in a command line (CLI) and logs. Practical experience applying generative AI tools (such as Chat GPT or Claude) in your regular technical work. Professional fluency in English, both written and spoken. Able to work full-time from 1:00 PM – 10:00 PM UTC (8:00 AM – 5:00 PM US Eastern)<br><br>Nice-to-have Requirements<br><br>Experience supporting technical or business customers on enterprise software or B2B Saa S, not only internal IT. API troubleshooting using tools like Postman or curl. A history of troubleshooting across multiple unrelated products or technology stacks, not just one. Developer-level depth: you can read code or trace an API call when the situation requires it.<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-3330-AE-COUNTRY-Technical Suppo.001<br><br>Skills: Troubleshooting, Technical Support, Networking, Windows, Windows Server, Internet Protocol Suite (TCP/IP), Computer Hardware, Operating Systems, Servers

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2025 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span>We envisage success in this role to include:</span></span></p><br><ul><li><p>Demonstrating experience and capability in all aspects of planning and scheduling within the construction and engineering environment.</p><br></li><li><p>Developing, review, and manage the master programme and detailed schedules for enabling and early works packages</p><br></li><li><p>Ensuring alignment between contractor programmes, interface milestones, and overall project timelines</p><br></li><li><p>Reviewing baseline programmes, updates, and recovery schedules submitted by contractors</p><br></li><li><p>Establishing planning standards, coding structures, and reporting requirements</p><br></li><li><p>Monitoring progress against approved programmes using earned value and schedule performance metrics</p><br></li><li><p>Identifying critical path activities, float consumption, and key risks to programme delivery</p><br></li><li><p>Preparing planning reports, dashboards, and executive summaries for the client</p><br></li><li><p>Supporting monthly reporting cycles and programme reviews</p><br></li><li><p>Identifying programme risks, constraints, and opportunities during enabling works</p><br></li><li><p>Supporting mitigation strategies and sequencing improvements</p><br></li><li><p>Providing planning input to change assessments, variations, and claims (including EOTs)</p><br></li><li><p>Supporting forensic schedule analysis when required</p><br></li><li><p>Working closely with Interface and Design Coordination teams to manage dependencies and handovers</p><br></li><li><p>Coordinating with contractors, authorities, and third-party stakeholders on critical milestones</p><br></li><li><p>Supporting smooth transition from enabling works into main works packages</p><br></li><li><p>Leading and mentor planning engineers and schedulers</p><br></li><li><p>Ensuring compliance with project planning procedures and governance frameworks</p><br></li><li><p>Supporting audits, reviews, and continuous improvement initiatives</p><br></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that you will have a minimum of 15+ years experience in a planning/scheduling role preferably in the GCC region. Experience in Microsoft Office, Primavera and Microsoft Project applications and a Bachelor Degree in Engineering is essential.&nbsp;</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

Job Description<br><br>Wood is currently recruiting for an experienced Lead Process Engineer to be based at office in Abu Dhabi within our within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates.<br><br>Due to the nature of the projects and client expectation, the position will be based at our office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain.<br><br>The Role <br><br>This is an exciting opportunity for an experienced PMC Lead Process Engineer with a proven track record in the delivering for a high-profile client.<br><br>Our Clients and Projects<br><br>Designing the future. Transforming the world. <br><br>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets.<br><br>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field<br><br>Responsibilities<br><br>Job Objective<br><br>To lead and manage all process engineering activities on behalf of the Project Management Consultant (PMC) for ADNOC projects, ensuring the safe, efficient, and compliant delivery of process design and engineering in alignment with ADNOC standards, project specifications, and international best practices. The role is responsible for providing technical leadership, overseeing EPC contractor deliverables, ensuring design integrity, optimizing process performance, and supporting the successful execution of the project within scope, schedule, and budget.<br><br>Ensure integration of overall Process Engineering. Overall coordination within IPMT Process Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Process Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation Participate in teams for equipment sizing / equipment selection considering optimization and standardization Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects Participate in layout reviews, Model review, design reviews, and technical workshops Provide technical assistance and coordination with other discipline engineers Coordinate technical reviews and bid evaluation, and performance evaluation Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required<br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Bachelor of Science degree in Chemical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Job Description<br><br>Wood is currently recruiting for an experienced Lead Process Engineer to be based at office in Abu Dhabi within our within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates.<br><br>Due to the nature of the projects and client expectation, the position will be based at our office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain.<br><br>The Role <br><br>This is an exciting opportunity for an experienced PMC Lead Process Engineer with a proven track record in the delivering for a high-profile client.<br><br>Our Clients and Projects<br><br>Designing the future. Transforming the world. <br><br>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets.<br><br>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa.<br><br>What We Can Offer<br><br>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field<br><br>Responsibilities<br><br>Job Objective<br><br>To lead and manage all process engineering activities on behalf of the Project Management Consultant (PMC) for ADNOC projects, ensuring the safe, efficient, and compliant delivery of process design and engineering in alignment with ADNOC standards, project specifications, and international best practices. The role is responsible for providing technical leadership, overseeing EPC contractor deliverables, ensuring design integrity, optimizing process performance, and supporting the successful execution of the project within scope, schedule, and budget.<br><br>Ensure integration of overall Process Engineering. Overall coordination within IPMT Process Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Process Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation Participate in teams for equipment sizing / equipment selection considering optimization and standardization Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects Participate in layout reviews, Model review, design reviews, and technical workshops Provide technical assistance and coordination with other discipline engineers Coordinate technical reviews and bid evaluation, and performance evaluation Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required<br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Bachelor of Science degree in Chemical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.