UI developer Jobs - Abu Dhabi UAE
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">About us:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">ARRISE is a top-tier provider of player-beloved content in the iGaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we boast a vibrant team of over 5,000 skilled individuals. Together, we form a cross-functional powerhouse fueled by decades of experience across diverse industries and professions. Our shared drive propels us to deliver excellence every day.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Role Overview:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Purpose</strong>: To organize, coordinate, supervise, and verify the activities of the QC specialists and Trainers, ensuring top-notch quality processes and effective training within our organization. Quality Control focuses on monitoring and ensuring the excellence of our products by evaluating them against specific quality parameters and established standards, fostering consistency and delivering exceptional outcomes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;"></span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Key Responsibilities:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Supervisory Oversight:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Manage QC and Training departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Assign tasks based on complexity and required skill levels.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Guide and direct QC and Training review processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Improve operational efficiency through overseeing effective training plans and driving a culture of continuous capability improvement.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Quality and Regulatory Compliance:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure activities meet regulatory requirements and industry standards.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Evaluate program quality, effectiveness, and training needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Identify areas for improvement and forecast future program needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Department Coordination:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Oversee objectives and activities of QC Manager and Training Manager.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure team activities align with approved KPIs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Understand and adhere to operational processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Minimize defects/incidents through targeted training and QC monitoring.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Process Improvement and Analysis:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Develop quality processes and training initiatives.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Analyze data to monitor trends, evaluate service quality gaps, and improve training processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Lead initiatives to develop and improve quality processes with the respective departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Plan, measure, and analyze data, monitor trends, and evaluate the quality of processes and services, and service quality gaps.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><strong><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Staff Management:</span></strong></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Provide feedback, conduct general and individual meetings, manage departmental expenses within budget.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure the work performed by quality control specialists staff meets regulatory requirements, industry standards, practices, or expectations as set by the Casino Management relative to evaluating program quality and effectiveness, as well as identifying areas for improvement and forecasting future program needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Reporting and Communication:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Review and approve reports for management submission.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Make informational presentations to department and executive management regarding quality and training improvements.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Program Review and Evaluation:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Handle complex or sensitive cases.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Assist in developing annual Quality Control and Training Review Plans.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proactively evaluate and identify opportunities for improvement in the Quality and Training Processes along with the Quality and Training outputs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Organizational Contribution:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exemplify desired culture and philosophies.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Work effectively with management and HR team.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Participate in managerial responsibilities aligned with Pragmatic Play's policies and laws.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Liaise with appropriate departments when potential needs for improvement are identified, for mitigation.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Update and disseminate all forms and documents to maintain compliance in Quality and Training Departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Staff Development:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Responsibilities include interviewing, hiring, training, and managing the performance of QC and Training staff.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Operational Flexibility:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Perform additional tasks related to QC and Training as needed or agreed with operational managers and board of directors.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Required Qualifications and Skills:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· A bachelor’s degree in business administration, Quality Management, Educational Training, or a related field. A Master's degree is preferred.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Excellent communication skills, both verbal and written, in English.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer, etc.) are advantageous.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Extensive experience in quality monitoring and training, with significant time spent in leadership roles.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proven track record in managing QC and training departments, preferably in the iGaming industry or similar sectors.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Strong knowledge of quality monitoring and management standards and training methodologies.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proficient in data analysis tools and reporting software.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Familiarity with industry-specific regulations and compliance standards.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional leadership and people management skills.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ability to inspire and motivate teams towards achieving quality and training excellence.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proven ability to manage cross-functional teams and multi-disciplinary projects.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Strategic Thinking and Problem-Solving:</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Strong strategic planning and organizational skills.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional problem-solving abilities and adeptness in managing complex quality and training issues.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Capacity for innovative thinking and continuous improvement.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Resilience in facing challenges and unforeseen events in QC and training.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Join Us:</strong> As Manager of QC and Training, you'll be pivotal in shaping our culture of excellence and innovation. Lead the charge in enhancing our company's performance in Bogota and globally. Embark on this exciting journey with us!</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">#LI-ME1 #LI-ONSITE</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">About us:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">ARRISE is a top-tier provider of player-beloved content in the iGaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we boast a vibrant team of over 5,000 skilled individuals. Together, we form a cross-functional powerhouse fueled by decades of experience across diverse industries and professions. Our shared drive propels us to deliver excellence every day.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Role Overview:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Purpose</strong>: To organize, coordinate, supervise, and verify the activities of the QC specialists and Trainers, ensuring top-notch quality processes and effective training within our organization. Quality Control focuses on monitoring and ensuring the excellence of our products by evaluating them against specific quality parameters and established standards, fostering consistency and delivering exceptional outcomes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;"></span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Key Responsibilities:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Supervisory Oversight:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Manage QC and Training departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Assign tasks based on complexity and required skill levels.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Guide and direct QC and Training review processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Improve operational efficiency through overseeing effective training plans and driving a culture of continuous capability improvement.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Quality and Regulatory Compliance:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure activities meet regulatory requirements and industry standards.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Evaluate program quality, effectiveness, and training needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Identify areas for improvement and forecast future program needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Department Coordination:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Oversee objectives and activities of QC Manager and Training Manager.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure team activities align with approved KPIs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Understand and adhere to operational processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Minimize defects/incidents through targeted training and QC monitoring.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Process Improvement and Analysis:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Develop quality processes and training initiatives.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Analyze data to monitor trends, evaluate service quality gaps, and improve training processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Lead initiatives to develop and improve quality processes with the respective departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Plan, measure, and analyze data, monitor trends, and evaluate the quality of processes and services, and service quality gaps.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><strong><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Staff Management:</span></strong></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Provide feedback, conduct general and individual meetings, manage departmental expenses within budget.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure the work performed by quality control specialists staff meets regulatory requirements, industry standards, practices, or expectations as set by the Casino Management relative to evaluating program quality and effectiveness, as well as identifying areas for improvement and forecasting future program needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Reporting and Communication:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Review and approve reports for management submission.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Make informational presentations to department and executive management regarding quality and training improvements.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Program Review and Evaluation:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Handle complex or sensitive cases.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Assist in developing annual Quality Control and Training Review Plans.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proactively evaluate and identify opportunities for improvement in the Quality and Training Processes along with the Quality and Training outputs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Organizational Contribution:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exemplify desired culture and philosophies.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Work effectively with management and HR team.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Participate in managerial responsibilities aligned with Pragmatic Play's policies and laws.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Liaise with appropriate departments when potential needs for improvement are identified, for mitigation.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Update and disseminate all forms and documents to maintain compliance in Quality and Training Departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Staff Development:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Responsibilities include interviewing, hiring, training, and managing the performance of QC and Training staff.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Operational Flexibility:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Perform additional tasks related to QC and Training as needed or agreed with operational managers and board of directors.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Required Qualifications and Skills:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· A bachelor’s degree in business administration, Quality Management, Educational Training, or a related field. A Master's degree is preferred.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Excellent communication skills, both verbal and written, in English.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer, etc.) are advantageous.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Extensive experience in quality monitoring and training, with significant time spent in leadership roles.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proven track record in managing QC and training departments, preferably in the iGaming industry or similar sectors.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Strong knowledge of quality monitoring and management standards and training methodologies.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proficient in data analysis tools and reporting software.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Familiarity with industry-specific regulations and compliance standards.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional leadership and people management skills.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ability to inspire and motivate teams towards achieving quality and training excellence.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proven ability to manage cross-functional teams and multi-disciplinary projects.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Strategic Thinking and Problem-Solving:</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Strong strategic planning and organizational skills.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional problem-solving abilities and adeptness in managing complex quality and training issues.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Capacity for innovative thinking and continuous improvement.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Resilience in facing challenges and unforeseen events in QC and training.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Join Us:</strong> As Manager of QC and Training, you'll be pivotal in shaping our culture of excellence and innovation. Lead the charge in enhancing our company's performance in Bogota and globally. Embark on this exciting journey with us!</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">#LI-ME1 #LI-ONSITE</span></div><p></p></section>
<ul><li><p>Manage accounts receivable, credit control, and collections for FMCG customers.</p></li><li><p>Drive cash collection, reduce overdue balances and improve DSO.</p></li><li><p>Monitor customer credit limits, payment terms, and credit exposure.</p></li><li><p>Manage collections from distributors, wholesalers, supermarkets, and key accounts.</p></li><li><p>Resolve customer disputes, deductions, rebates, returns, and short payments.</p></li><li><p>Conduct credit-risk assessments and recommend credit limits/credit holds.</p></li><li><p>Coordinate with Sales, Finance, Logistics, and Customer Service to resolve account issues.</p></li><li><p>Prepare aging, collection, DSO, and credit-exposure reports for management.</p></li><li><p>Monitor potential bad debts and escalate high-risk/overdue accounts.</p></li><li><p>Ensure compliance with company credit policies and internal controls.</p></li><li><p>Support month-end closing, reconciliations, audits, and AR reporting.</p></li><li><p>Lead and mentor junior credit-control team members.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Finance, Accounting, or related field.</p></li><li><p>8 to10 years’ experience in Credit Control/AR, preferably in FMCG industry</p></li><li><p>Strong experience in collections, credit risk, DSO, and customer reconciliation.</p></li><li><p>Proficiency in Advanced Excel and SAP</p></li><li><p>Strong negotiation, communication, analytical, and problem-solving skills.</p></li><li><p>Results-driven, detail-oriented, and able to manage high-volume customer accounts.</p></li><li><p>Strong stakeholder-management skills with Sales, Finance, and key customers.</p></li></ul>
<p>Position Title: Senior Bartender
Employment Type: Full Time
Salary AED: depending on experience and qualifications plus high-end accommodation, transportation, duty meals and uniform
Benefits: As per UAE labor law, medical insurance, annual flight ticket
Job Location: Abu Dhabi, UAE
About the Client:
A leading leisure operator in the UAE, managing championship courses, luxury clubhouses, and landscaped facilities.
Job Description:
• Prepare and serve premium beverages while ensuring consistent quality, speed, and exceptional guest service during peak operations.
• Support the Head Bartender by supervising bartenders during shifts, coaching junior team members, and maintaining service standards.
• Ensure the bar is fully stocked, organized, and compliant with hygiene, safety, and responsible alcohol service standards throughout the shift.
• Drive guest satisfaction and beverage sales through product recommendations, upselling, and proactive customer engagement.</p><p>• Minimum 2 years of experience as a Senior Bartender in a high-volume hospitality, entertainment, sports, or lifestyle venue; Strong home-country experience is acceptable.
• Strong knowledge of classic and contemporary mixology, beverage costing, inventory management, and bar operations, with experience using POS systems.
• Proven leadership skills with the ability to coach teams, manage busy service periods, and consistently deliver outstanding guest experiences.
• Excellent communication, organizational, and customer service skills with a passion for hospitality, sales, and creating memorable guest experiences</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Surface Preparation:</strong> Expertly clean, sand, strip, and repair fiberglass, wood, or metal surfaces to ensure optimal paint adhesion.</p></li><li><p><strong>Precision Mixing:</strong> Accurately mix marine-grade paints, primers, epoxies, and anti-fouling coatings according to manufacturer specifications for color, viscosity, and durability.</p></li><li><p><strong>Coating Application:</strong> Apply multi-layer coating systems using advanced techniques (spray, brush, or roller) to achieve high-gloss, defect-free finishes.</p></li><li><p><strong>Equipment Maintenance:</strong> Maintain, clean, and troubleshoot spray guns, compressors, and mixing equipment to ensure performance and prevent contamination.</p></li><li><p><strong>Quality Control:</strong> Conduct thorough inspections of finished surfaces to ensure compliance with marine industry standards and client specifications.</p></li><li><p><strong>Safety & Compliance:</strong> Strictly adhere to environmental and safety regulations, including the proper handling of hazardous chemicals and the use of required PPE</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience:</strong> Minimum 2–5 years of proven experience as a marine or high-end industrial/automotive painter.</p></li><li><p><strong>Technical Knowledge:</strong> Deep understanding of marine coating systems </p></li><li><p><strong>Tools Proficiency:</strong> Skilled in using sanders, spray equipment, and surface evaluation tools.</p></li><li><p><strong>Physical Stamina:</strong> Ability to work in varying conditions, including confined spaces or at heights, for extended periods.</p></li><li><p><strong>Soft Skills:</strong> Strong attention to detail, proactive problem-solving, and the ability to work collaboratively in a team.</p></li></ul><p></p></section>
<ol type="a"><li><p>Min. 10 yrs exp. of Detailed Engineering & Layout development in Oil & Gas EPC Projects</p></li><li><p>Offshore Fixed facility experience is preferred</p></li><li><p>Experience of Qatar Gas projects is preferred</p></li><li><p>Knowledge of International codes & standards, Company standards & practices</p></li><li><p>Knowledge of operating 3D Review models & experience of resolving multidisciplinary interface issues.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Experience in Offshore wellhead</p>
<p>Position Title: Bartender
Employment Type: Full Time
Salary: up to 3,500 AED plus high-end accommodation, transportation, duty meals and uniform
Benefits: As per UAE labor law, medical insurance, annual flight ticket
Job Location: Abu Dhabi
About the Client:
A leading leisure operator in the UAE, managing championship courses, luxury clubhouses, and landscaped facilities
-Prepare and serve alcoholic and non-alcoholic beverages to the highest quality standards while delivering exceptional guest service in a fast-paced, high-volume environment.
-Recommend and upsell beverages, signature cocktails, and promotions to maximize guest satisfaction and revenue.
-Maintain bar cleanliness, stock levels, cash handling, and POS transactions while ensuring compliance with hygiene, safety, and responsible alcohol service standards.
-Support daily bar operations by replenishing inventory, preparing mise en place, and collaborating with the service team to ensure smooth and efficient operations</p><p>-Open to Asian female candidates, aged 38 years old and below, with at least 2 years of bartending experience in a high-volume bar, restaurant, hotel, sports, or entertainment venue. Strong home-country experience is welcome.
-Strong knowledge of classic cocktails, premium spirits, wines, beers, mocktails, beverage presentation, and responsible alcohol service.
-Excellent customer service, communication, and upselling skills, with the ability to perform well under pressure in a fast-paced environment.
-Professional appearance, positive attitude, and flexibility to work shifts, weekends, public holidays, and late-night operations.</p>
<p>Position Title: Head Bartender
Employment Type: Full Time
Salary AED: Up to 3,000 plus high-end accommodation, transportation, duty meals and uniform
Benefits: As per UAE labor law, medical insurance, annual flight ticket
Job Location: Abu Dhabi, UAE
About the Client:
A leading leisure operator in the UAE, managing championship courses, luxury clubhouses, and landscaped facilities.
Job Description:
• Lead daily bar operations by ensuring exceptional beverage quality, efficient service, inventory control, and full compliance with hygiene and safety standards.
• Create, innovate, and maintain signature cocktail menus while driving beverage sales through upselling, promotions, and guest engagement.
• Supervise, train, and motivate the bar team, ensuring consistent service standards, product knowledge, and operational excellence.
• Monitor stock levels, control beverage costs, manage supplier coordination, and ensure accurate cash handling, reporting, and bar profitability</p><p>Qualifications:
• Minimum 3 years of experience as a Head Bartender, Bar Supervisor, or Senior Bartender in a high-volume hospitality, entertainment, sports, or lifestyle venue; Strong home-country experience is acceptable.
• Strong knowledge of classic and contemporary mixology, beverage costing, inventory management, and bar operations, with experience using POS systems.
• Proven leadership skills with the ability to coach teams, manage busy service periods, and consistently deliver outstanding guest experiences.
• Excellent communication, organizational, and customer service skills with a passion for hospitality, sales, and creating memorable guest experiences.</p>
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests</p><p></p>
<ol><li><p>Procurement Coordination</p></li></ol><p>· Coordinate procurement activities across operations, programmes, workshops, events, services and community initiatives.</p><p>· Manage the end-to-end procurement process, from the initial request through supplier sourcing, approvals, purchasing, delivery and handover.</p><p>· Source suitable suppliers, obtain competitive quotations, and prepare quotation comparisons and procurement recommendations.</p><p>· Coordinate procurement approvals in accordance with organisational procedures and prepare and monitor purchase requests and purchase orders.</p><p>· Follow up on deliveries and supplier commitments to ensure requirements are completed on time.</p><p>· Assist with procurement planning for operational requirements and annual programmes.</p><p>· Maintain complete procurement records, including quotations, approvals, invoices, delivery notes and supporting documentation.</p><p>· Ensure procurement activities deliver value for money while maintaining the required quality and service standards.</p><ol><li><p>Supplier & Vendor Coordination</p></li></ol><p>· Develop and maintain an accurate and reliable supplier and vendor database.</p><p>· Build professional relationships with suppliers, manufacturers, contractors and service providers.</p><p>· Coordinate supplier enquiries, quotations, purchasing activities, documentation, agreements and records where applicable.</p><p>· Assist in evaluating suppliers based on quality, pricing, delivery performance and reliability.</p><p>· Identify alternative suppliers where needed to strengthen business continuity.</p><ol><li><p>Administration</p></li></ol><p>· Maintain organised procurement documentation, filing systems and operational records.</p><p>· Prepare procurement reports, expenditure summaries, quotation comparisons and other administrative documents.</p><p>· Maintain procurement trackers, approval logs and procurement databases.</p><p>· Coordinate internal communication relating to procurement requests and operational requirements.</p><p>· Manage scheduling, approval tracking and administrative coordination across departments.</p><p>· Ensure all procurement documentation is maintained in line with organisational procedures.</p><ol><li><p>Inventory & Material Coordination</p></li></ol><p>· Coordinate the receipt of purchased goods and materials and verify deliveries against the relevant procurement documentation.</p><p>· Coordinate the temporary storage, identification and tracking of procured materials where required.</p><p>· Maintain material custody and inventory records in collaboration with relevant departments.</p><p>· Coordinate the handover of materials to internal teams, programmes and projects.</p><p>· Assist in improving inventory tracking processes and material management systems.</p><ol><li><p>Operational Support</p></li></ol><p>· Provide procurement and administrative assistance for operations, programmes, workshops, exhibitions, events and community initiatives.</p><p>· Coordinate procurement requirements with Consultants, Technicians, Customer Service, Finance/Accounting, Programmes and other internal or external stakeholders.</p><p>· Contribute to operational planning by coordinating procurement requirements and delivery schedules.</p><p>· Assist with budget planning and monitoring through procurement data, quotations and expenditure tracking.</p><p>· Coordinate procurement documentation with Finance to facilitate timely payment processing.</p><ol><li><p>Process Improvement</p></li></ol><p>· Identify opportunities to improve procurement workflows and administrative processes.</p><p>· Assist in developing and maintaining procurement procedures, templates and documentation.</p><p>· Recommend practical improvements to supplier management and procurement coordination.</p><p>· Assist with implementing procurement tracking systems and other operational efficiencies.</p><ol><li><p>Governance & Compliance</p></li></ol><p>· Ensure procurement activities comply with organisational policies and procedures.</p><p>· Maintain complete, accurate and auditable procurement records.</p><p>· Provide procurement documentation for internal and external audits when required.</p><p>· Maintain the confidentiality of procurement information and commercial documentation.</p><p>· Promote ethical procurement practices, accountability and transparency across procurement activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualifications and experience
· Bachelor's degree in Business Administration, Procurement, Supply Chain Management, Operations Management or a related discipline.
· At least 3 years of experience in procurement, administration, business operations or a related role.
· Hands-on experience coordinating procurement activities, supplier relationships and multiple purchasing requests at the same time.
· Experience preparing quotation comparisons, procurement reports and maintaining complete purchasing documentation.
· Strong Microsoft 365 skills, particularly Excel, Outlook, Teams and SharePoint, together with experience using an ERP system.
· Strong organisation, attention to detail, communication and follow-up skills, with sound commercial judgement and a high level of integrity.
Preferred background
Experience procuring technical goods, workshop materials, machinery, specialist equipment, fabrication or production services, facilities supplies or other operational requirements is highly preferred. Exposure to makerspaces, fabrication laboratories, manufacturing, engineering, product design, furniture, creative production, education, museums, exhibitions, architecture, model-making or prototyping environments would be an advantage.
Experience with Microsoft Dynamics 365 or Odoo, or a professional certification in procurement, supply chain or business administration, would also be beneficial.
The ideal candidate
You are service-oriented, dependable and comfortable working in a fast-paced multidisciplinary environment. You can interpret procurement requirements, communicate confidently with suppliers and internal teams, manage competing priorities and ensure that the right materials, equipment and services are available when needed.
If your experience matches the above requirements, we would be pleased to hear from you.</p></li></ul>
<ol><li><p>Procurement Coordination</p></li></ol><p>· Coordinate procurement activities across operations, programmes, workshops, events, services and community initiatives.</p><p>· Manage the end-to-end procurement process, from the initial request through supplier sourcing, approvals, purchasing, delivery and handover.</p><p>· Source suitable suppliers, obtain competitive quotations, and prepare quotation comparisons and procurement recommendations.</p><p>· Coordinate procurement approvals in accordance with organisational procedures and prepare and monitor purchase requests and purchase orders.</p><p>· Follow up on deliveries and supplier commitments to ensure requirements are completed on time.</p><p>· Assist with procurement planning for operational requirements and annual programmes.</p><p>· Maintain complete procurement records, including quotations, approvals, invoices, delivery notes and supporting documentation.</p><p>· Ensure procurement activities deliver value for money while maintaining the required quality and service standards.</p><ol><li><p>Supplier & Vendor Coordination</p></li></ol><p>· Develop and maintain an accurate and reliable supplier and vendor database.</p><p>· Build professional relationships with suppliers, manufacturers, contractors and service providers.</p><p>· Coordinate supplier enquiries, quotations, purchasing activities, documentation, agreements and records where applicable.</p><p>· Assist in evaluating suppliers based on quality, pricing, delivery performance and reliability.</p><p>· Identify alternative suppliers where needed to strengthen business continuity.</p><ol><li><p>Administration</p></li></ol><p>· Maintain organised procurement documentation, filing systems and operational records.</p><p>· Prepare procurement reports, expenditure summaries, quotation comparisons and other administrative documents.</p><p>· Maintain procurement trackers, approval logs and procurement databases.</p><p>· Coordinate internal communication relating to procurement requests and operational requirements.</p><p>· Manage scheduling, approval tracking and administrative coordination across departments.</p><p>· Ensure all procurement documentation is maintained in line with organisational procedures.</p><ol><li><p>Inventory & Material Coordination</p></li></ol><p>· Coordinate the receipt of purchased goods and materials and verify deliveries against the relevant procurement documentation.</p><p>· Coordinate the temporary storage, identification and tracking of procured materials where required.</p><p>· Maintain material custody and inventory records in collaboration with relevant departments.</p><p>· Coordinate the handover of materials to internal teams, programmes and projects.</p><p>· Assist in improving inventory tracking processes and material management systems.</p><ol><li><p>Operational Support</p></li></ol><p>· Provide procurement and administrative assistance for operations, programmes, workshops, exhibitions, events and community initiatives.</p><p>· Coordinate procurement requirements with Consultants, Technicians, Customer Service, Finance/Accounting, Programmes and other internal or external stakeholders.</p><p>· Contribute to operational planning by coordinating procurement requirements and delivery schedules.</p><p>· Assist with budget planning and monitoring through procurement data, quotations and expenditure tracking.</p><p>· Coordinate procurement documentation with Finance to facilitate timely payment processing.</p><ol><li><p>Process Improvement</p></li></ol><p>· Identify opportunities to improve procurement workflows and administrative processes.</p><p>· Assist in developing and maintaining procurement procedures, templates and documentation.</p><p>· Recommend practical improvements to supplier management and procurement coordination.</p><p>· Assist with implementing procurement tracking systems and other operational efficiencies.</p><ol><li><p>Governance & Compliance</p></li></ol><p>· Ensure procurement activities comply with organisational policies and procedures.</p><p>· Maintain complete, accurate and auditable procurement records.</p><p>· Provide procurement documentation for internal and external audits when required.</p><p>· Maintain the confidentiality of procurement information and commercial documentation.</p><p>· Promote ethical procurement practices, accountability and transparency across procurement activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p> Bachelor's degree in Business Administration, Procurement, Supply Chain Management, Operations Management or a related discipline.
· At least 3 years of experience in procurement, administration, business operations or a related role.
· Hands-on experience coordinating procurement activities, supplier relationships and multiple purchasing requests at the same time.
· Experience preparing quotation comparisons, procurement reports and maintaining complete purchasing documentation.
· Strong Microsoft 365 skills, particularly Excel, Outlook, Teams and SharePoint, together with experience using an ERP system.
· Strong organisation, attention to detail, communication and follow-up skills, with sound commercial judgement and a high level of integrity.
Preferred background
Experience procuring technical goods, workshop materials, machinery, specialist equipment, fabrication or production services, facilities supplies or other operational requirements is highly preferred. Exposure to makerspaces, fabrication laboratories, manufacturing, engineering, product design, furniture, creative production, education, museums, exhibitions, architecture, model-making or prototyping environments would be an advantage.
Experience with Microsoft Dynamics 365 or Odoo, or a professional certification in procurement, supply chain or business administration, would also be beneficial.
The ideal candidate
You are service-oriented, dependable and comfortable working in a fast-paced multidisciplinary environment. You can interpret procurement requirements, communicate confidently with suppliers and internal teams, manage competing priorities and ensure that the right materials, equipment and services are available when needed.
If your experience matches the above requirements, we would be pleased to hear from you.
</p></li></ul>
<br><ol><li><p>Project Planning & Execution</p></li></ol><ul><li><p>Manage day-to-day construction and fit-out activities on project sites</p></li><li><p>Ensure project execution aligns with approved drawings, specifications and schedules</p></li><li><p>Monitor site productivity and ensure milestones are achieved</p></li><li><p>Identify delays early and implement corrective actions</p></li></ul><ol><li><p>Civil Construction & Finishing Management</p></li></ol><p>Supervise and coordinate construction works including:</p><ul><li><p>Blockwork and plaster works</p></li><li><p>Structural modifications where required</p></li><li><p>Waterproofing systems</p></li><li><p>Flooring, tiling and granite works</p></li><li><p>External works and landscaping</p></li></ul><ol><li><p>Interior Fit-Out Management</p></li></ol><p>Coordinate and supervise interior finishing and fit-out activities including:</p><ul><li><p>Gypsum and ceiling works</p></li><li><p>Joinery and cabinetry installation</p></li><li><p>Kitchen and wardrobe installations</p></li><li><p>Decorative finishes and wall treatments</p></li><li><p>Painting and polishing works</p></li><li><p>Lighting fixtures and interior MEP coordination</p></li></ul><p>Ensure all finishing works meet design specifications and quality standards.</p><ol><li><p>Subcontractor & Workforce Management</p></li></ol><ul><li><p>Manage subcontractor performance and productivity</p></li><li><p>Ensure subcontractors comply with project specifications and timelines</p></li><li><p>Maintain a complete subcontractor register per project — scope, agreed cost, commitment status and phase</p></li></ul><p>allocation</p><ul><li><p>Coordinate site supervisors and workforce allocation</p></li><li><p>Resolve site conflicts and operational issues efficiently</p></li></ul><ol><li><p>Consultant & Authority Coordination</p></li></ol><ul><li><p>Liaise with consultants, engineers and inspection authorities</p></li><li><p>Coordinate inspections and approvals across ADM, ADSSC, TAQA (electrical, water and meter) and Etisalat /</p></li></ul><p>du</p><ul><li><p>Manage As-Built drawing preparation, consultant approval and ADM submission</p></li><li><p>Close RFIs and consultant comments promptly</p></li><li><p>Drive the project through ADM final handover inspection to completion certificate</p></li><li><p>Ensure documentation and approvals do not delay project progress or payment collection</p></li></ul><ol><li><p>Commercial & Cost Control</p></li></ol><ul><li><p>Review subcontractor claims and work certifications</p></li><li><p>Monitor variation orders and commercial exposure</p></li><li><p>Track project costs against budget and maintain project profitability</p></li><li><p>Maintain a live cost-to-complete position for each project</p></li><li><p>Manage retention held and released, including subcontractor retentions, so that no claims remain open</p></li></ul><p>after project close-out</p><ul><li><p>Prepare a full cost and profitability reconciliation at project close-out, against the basis on which the project</p></li></ul><p>was taken on</p><ul><li><p>Coordinate with procurement and finance teams for project expenditures</p></li></ul><ol><li><p>Quality & Snag Management</p></li></ol><ul><li><p>Implement strong QA/QC procedures</p></li><li><p>Conduct pre-handover inspections</p></li><li><p>Manage snag lists and ensure timely closure</p></li><li><p>Maintain high finishing and fit-out quality standards</p></li></ul><ol><li><p>Reporting & Project Monitoring</p></li></ol><ul><li><p>Prepare weekly progress reports for management</p></li><li><p>Track key project milestones and performance indicators</p></li><li><p>Provide cost-to-complete updates and risk mitigation plans</p></li><li><p>Highlight operational risks and delays proactively</p></li><li><p>Maintain project documentation to a standard that permits handover to another party at any time without</p></li></ul><p>loss of continuity</p><p>Required Qualifications & Experience</p><ul><li><p>Bachelor's Degree in Civil Engineering</p></li><li><p>Minimum 8 years UAE construction experience, of which at least 5 years in Abu Dhabi</p></li><li><p>Minimum 5 years villa construction experience in the UAE</p></li><li><p>Proven experience managing villa finishing works and interior fit-out projects through to handover</p></li><li><p>Demonstrated experience coordinating with consultants, authorities and subcontractors in Abu Dhabi</p></li><li><p>Strong working knowledge of Abu Dhabi construction regulations and Estidama requirements</p></li><li><p>Proficiency in MS Project, Primavera P6 or equivalent planning tools, and AutoCAD</p></li><li><p>Cost estimation and BOQ capability (Planswift, Excel or equivalent)</p></li></ul><p>The Ideal Candidate</p><ul><li><p>A hands-on site leader, not a desk-based project manager</p></li><li><p>Experienced in villa construction and interior fit-out execution</p></li><li><p>Strong in finishing stage coordination and subcontractor control</p></li><li><p>Commercially aware and capable of protecting project margins</p></li><li><p>Comfortable working under tight schedules and execution pressure</p></li><li><p>Able to own a project end to end — from layout through statutory approvals to completion certificate and</p></li></ul><p>final payment collection</p><p>Key Performance Indicators</p><p>Performance will be evaluated against:</p><ul><li><p>Project schedule adherence, measured to completion certificate date</p></li><li><p>Project cost and profitability reconciled against the approved budget at close-out</p></li><li><p>Subcontractor productivity and coordination</p></li><li><p>Budget control and cost discipline</p></li><li><p>Quality of finishing and fit-out works</p></li><li><p>Minimal snag items and rework</p></li><li><p>Timeliness of statutory approvals and inspection clearances</p></li><li><p>Client and consultant satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering (Mechanical, Civil, Electrical, or equivalent) is essential for technical proficiency.</li><li>Minimum of 3-5 years of relevant experience in project engineering, with a proven track record in managing complex projects.</li><li>Professional certifications such as PMP or PRINCE2 will be highly regarded for project management expertise.</li><li>Experience in an industry-specific environment (e.g., construction, manufacturing, or energy) is preferred to ensure domain knowledge.</li></ul>
<ul><li><p>Carry out basic engineering and design review, for GIS Switchgear, Power Transformers, MV Switchgear, LVAC, DC System, SCMS, HV & MV Capacitor Bank, FMS, HV & MV Cables, LV & Control Cables, Physical Security System, Cyber Security System, Earthing, LSP etc ( Plant & Protection) under TAQA Network and equivalent authorities within UAE and ME.</p></li><li><p>Review all Electrical documents (Drawings, Materials, Calculations, Settings etc) within contractual period and avoid any delay in clearing submittals.</p></li><li><p>Validate design calculations (load flow, short circuit, insulation coordination).</p></li><li><p>Verify equipment specifications and vendor documents.</p></li><li><p>Review protection philosophies and schemes for transmission and distribution systems.</p></li><li><p>Validate relay coordination, protection selectivity, and settings.</p></li><li><p>Ensure proper interface between primary equipment and protection systems.</p></li><li><p>Support Local FAT & Virtual FAT related to all Electrical Equipment.</p></li><li><p>Ensure compliance with client specifications and project contract requirements.</p></li><li><p>Review vendor documents and ensure design consistency across disciplines.</p></li><li><p>Identify design risks, deviations, and propose mitigation measures.</p></li><li><p>Participate in design audits and technical reviews.</p></li><li><p>Interface with multidisciplinary teams (civil, mechanical, telecom, control).</p></li><li><p>Coordinate with Clients, Consultants, OEMs, and Contractors.</p></li><li><p>Ensure proper integration across plant, protection, SCMS, and cybersecurity systems.</p></li><li><p>Carry out the technical support for the other company’s projects, if requested to.</p></li><li><p>Carry out detailed site surveys for new substations, extension of existing substations and Cable route.</p></li><li><p>Participate in preparing Conceptual Design Reports (CDR) and cost estimates.</p></li><li><p>Participate in preparing Scope of Works and BOQ and works Tender Documents.</p></li><li><p>Undertake Technical and Commercial evaluation of Bids received related to Plant & Protection discipline.</p></li><li><p>Attend Kick off Meetings, Technical meetings, Monthly project meetings, Weekly site review meetings to ensure project complies with the specifications.</p></li><li><p>Ensure project completes within the specified period.</p></li><li><p>Assist Project Manager to prepare and issue Snag Lists, Provisional Acceptance Certificate, Final Acceptance Certificates and closeout reports.</p></li><li><p>Site inspections to clear PAC & FAC Snags Points and Warranty Defects.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications: Bachelor’s in Electrical & Electronics engineering from a reputable university.</p><p>Experience:</p><ul><li><p>Should have worked for minimum 20 years’ experience in similar roles.</p></li><li><p>Familiarity with International and local standards.</p></li><li><p>Experience in working with Substation and Cable projects (132kV– 400kV or higher).</p></li><li><p>Experience in Protection systems and relay coordination.</p></li><li><p>Experience in SCMS / SCADA System.</p></li><li><p>Experience in Physical Security & Cyber Security Systems.</p></li><li><p>Experience in Power system studies and design tools (ETAP, PSCAD, DIGSILENT).</p></li><li><p>Must be conversant with Safety Rules and procedures.</p></li><li><p>Working knowledge in using aided software like MS office, AutoCAD, etc.</p></li></ul>
<p>Overview
KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.
As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.
We invite you to join us. Why?
When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.
Responsibilities
• Our newest opportunity is for a highly experienced Civil Inspector to join our site supervision team in Abu Dhabi, UAE.
• The Civil Inspector shall be responsible for supervising and inspecting civil construction activities during the enabling and early works phase, ensuring all works are executed in accordance with approved drawings, specifications, applicable standards, and project quality requirements. The role requires a strong site presence and hands-on inspection experience across early infrastructure, earthworks, and associated civil works.
• Acting as part of the Site Supervision Consultant team, the Civil Inspector supports quality assurance, safety compliance, and effective coordination across multiple work fronts.
We envisage success in this role to include:
• Attending to Inspection Requests (IRs) submitted by the Contractor and take appropriate action in a timely manner
• Inspecting civil works to verify compliance with approved IFC drawings, specifications, method statements, and applicable standards
• Reviewing shop drawings related to civil works against contract drawings, specifications, local codes, statutory requirements, and international best practice
• Supervising and inspect civil construction activities associated with enabling and early works, including earthworks, foundations, concrete works, temporary works, and early infrastructure
• Monitoring quality of works and verify compliance with approved Inspection and Test Plans (ITPs)
• Identifying, recording, and reporting works found to be non-compliant with approved drawings or specifications, and escalate to the supervision team for appropriate action
• Preparing site surveillance reports and raise Non-Conformance Reports (NCRs) where required
• Monitoring site safety, health, and environmental conditions in coordination with the HSE team, ensuring compliance with contractual and regulatory requirements
• Maintaining accurate daily site records including inspection logs, progress photographs, and field observations
• Ensuring effective coordination between civil works and other disciplines to avoid conflicts or rework
• Providing technical input and practical site experience to support resolution of discipline-related construction issues
• Participating in coordination meetings, inspections, and site walks as required by the supervision team.</p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include minimum of 5 years’ experience in civil construction inspection or site supervision roles partnered with a Diploma or Bachelor's Degree in Civil Engineering (mandatory). Experience gained from projects that cover multiple millions of square meters in scale will be looked for in the successful candidates resume.
Project experience such as the below will be a priority in this role:
Wet Utilities:
• Potable Water Network
• Waste Water Network
• Irrigation Network
• Storm Water Network
Dry Utilities:
• Medium Voltage Network
• Low Voltage Network
• Telecom Network
• Street Lighting Network
• Civil
• Utility Corridors
• Geotechnical works
• Roads
• Potable Water Pumping Station, Sewage Treatment Plant, Recycled Water Pumping Station
• Electrical Primary Stations, and Substations (Typical Typology 8*6 meters)
Relevant professional certifications or training are advantageous.
KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.
We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</p>
<p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.
As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.
We invite you to join us. Why?
When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.
Our newest opportunity is for talented Senior Geotechnical Specialist to join our award-winning team based in Abu Dhabi, UAE.
This critical role will be assisting in all geotechnical engineering matters across planning, design, procurement, and construction phases. The role ensures that ground-related risks are properly identified, managed, and mitigated, and that all geotechnical works meet project requirements, and regulatory obligations.
We envisage success in this role to include;
Technical Oversight & Advisory:
Reviewing and approving geotechnical investigation plans, reports, and recommendations prepared by consultants and contractor’s specialists.
Suggesting the Employer the feasibility of ground improvement requirement.
Providing expert advice on soil, rock, groundwater conditions, and foundation solutions based on 3rd party reports.
Ensuring alignment of geotechnical designs with project requirements, codes, and standards.
Evaluating geotechnical design alternatives (foundations, slopes, retaining structures, ground improvement methods).
Project Planning & Risk Management:
Identifying geotechnical risks during early project stages and develop mitigation strategies.
Contributing to feasibility studies, land acquisition assessments, and site selection from a geotechnical perspective.
Establishing geotechnical design criteria, design basis reports, and performance requirements.
Participating in value engineering exercises to optimize cost and constructability.
Consultant & Contractor Management:
Coordinating and managing geotechnical 3rd party consultants and testing agencies.
Reviewing contractor method statements, temporary works designs, and construction methodologies related to geotechnical works.
Ensuring contractors comply with geotechnical specifications and approved designs.
Resolving technical queries (RFIs) related to geotechnical aspects.
Construction Phase Support:
Monitoring geotechnical activities such as excavations, piling, ground improvement, and earthworks.
Reviewing instrumentation and monitoring data (settlement, vibration, groundwater levels).
Identifying and addressing unexpected ground conditions or deviations from design assumptions.
Supporting dispute resolution related to ground conditions and claims.
Quality Assurance & Compliance:
Ensuring compliance with project specifications, international standards (e.g., Eurocode, ASTM, BS), and local regulations.
Reviewing geotechnical testing results and quality control documentation.
Participating in audits, inspections, and technical reviews.
Stakeholder Coordination:
Interfacing with design teams, construction teams, authorities, and third-party stakeholders.
Providing geotechnical inputs to multidisciplinary coordination meetings.
Supporting permitting and approvals related to ground and foundation works.
Documentation & Reporting:
Preparing and reviewing technical reports, risk registers, and project updates.
Maintaining proper documentation of geotechnical decisions and approvals.
Providing regular updates to senior management on geotechnical risks and progress.</p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include 12-15 years of work experience partnered with a Bachelor's or Masters degree in Civil Engineering with specialization in Geotechnical Engineering or equivalent.
Furthermore, you should demonstrate:
Experience in client-side, consultancy, or large infrastructure projects.
Regional experience (e.g., Middle East soil conditions) is advantageous.
Technical Skills:
In-depth knowledge of:
Soil mechanics and rock mechanics
Foundation systems (shallow, deep foundations)
Ground improvement techniques
Excavation support systems (shoring, diaphragm walls, sheet piles)
Familiar with geotechnical software such as PLAXIS, GeoStudio, or similar.
Strong understanding of international codes and standards.
Key Skills:
Strong technical judgment and problem-solving ability
Risk management and analytical thinking
Stakeholder management and coordination
Effective communication and reporting skills
KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.
We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</p>
<p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.
As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.
We invite you to join us. Why?
When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.
Our newest opportunity is for a talented Planning Manager to join our award-winning team based in Abu Dhabi, UAE.
The successful candidate will lead all planning, scheduling, progress monitoring, delay analysis, and reporting activities throughout the project lifecycle, ensuring alignment with project objectives, timelines, and stakeholder expectations.
We envisage responsibilities in this role to include;
Lead the master planning and programme control function
Develop, maintain, and control the baseline schedule in coordination with Client, Consultants, and Contractors.
Review and critically assess contractor programmes, including sequencing, methodologies, procurement, resource loading, and recovery strategies.
Ensure full integration of design, procurement, approvals, construction, testing & commissioning, and handover activities.
Drive critical path analysis, identify programme risks, and implement mitigation and recovery actions.
Monitor progress, update schedules, and ensure accurate reflection of site performance and productivity trends.
Assess programme impacts of variations, design changes, delays, and disruptions, and advise on mitigation strategies.
Implement Earned Value Management (EVM) to measure performance and forecast completion outcomes.
Lead preparation of dashboards, KPIs, S-curves, and executive-level reporting on project performance.
Coordinate closely with commercial teams to align programme performance with cost and financial forecasting.
Conduct regular progress reviews with contractors and consultants, ensuring programme compliance and accountability.
Perform structured delay analysis (TIA, Window Analysis) and support EOT claims and dispute resolution.
Maintain robust programme records to support contractual and claims requirements.
Identify schedule risks, integrate them into risk registers, and develop mitigation and contingency plans.
Provide early warning on potential delays and recommend corrective actions to senior management.
Deliver weekly and monthly progress reporting and executive presentations on programme status and forecast.
Lead stakeholder planning meetings to ensure alignment on progress, risks, and recovery actions.
Integrate authority approvals and statutory requirements into the overall project programme.
Ensure full compliance with contractual obligations, PMC standards, and client requirements.
Support audits, reviews, and governance processes related to planning and project controls.</p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include 15 years' work experience partnered with a Bachelor’s Degree in Civil Engineering or Construction Management.
Experience required:
* Minimum 15 years of overall experience in project planning and controls.
* Minimum 5 years of recent experience in Abu Dhabi, UAE.
* Proven experience working with PMC/Consultancy organizations in the same role.
* Strong background in retail, mall, building, EPC, and Design & Build projects.
* Experience managing planning activities for large-scale multi-package developments is essential.
Skills & Competencies:
* Strong proficiency in project planning and scheduling software (Primavera P6 preferred).
* Strong understanding of: Project Controls, Cost Control, Earned Value Management (EVM), Delay Analysis & Claims, Risk Management
* Excellent reporting and presentation capabilities.
* Strong analytical and problem-solving skills.
* Ability to manage multiple stakeholders in a fast-paced project environment.
* Excellent communication and coordination skills.
Professional Certifications (Advantageous):
* PMI-SP (PMI Scheduling Professional)
* AACE-PSP (Planning & Scheduling Professional)
* AACE-CCP (Certified Cost Professional)
KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.
We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary</p><p>We are seeking a motivated IT Support Assistant to provide day-to-day support in IT operations, ERP and HRMS software. The ideal candidate will assist in maintaining the company’s IT infrastructure, supporting ERP and database tasks, and HR & Payroll Application.</p><p><br></p><p>Key Responsibilities</p><ul><li><p>Provide first-level technical support for hardware, software, network, and ERP systems.</p></li><li><p>Assist in ERP user management, troubleshooting, and data maintenance.</p></li><li><p>Support basic database operations such as backups, restores, and simple queries.</p></li><li><p>Help manage IT assets, user accounts, and system documentation.</p></li><li><p>Coordinate with external vendors for IT or system issues.</p></li><li><p>Install and configure software, operating systems, and printers.</p></li><li><p>Assist in installing and updating software, operating systems, and security tools.</p></li><li><p>Support employee onboarding with IT account and system setup.</p></li><li><p>Maintain documentation for IT processes, ERP user guides, and database logs.</p></li><li><p>Maintain employee attendance records through the HRMS system.</p></li><li><p>Assisting in QuickBooks ERP user support and backups</p></li><li><p>Assist HR in ensuring accuracy of attendance, leave, and overtime data through HRMS software.</p></li><li><p>Support user access and troubleshooting for HRMS accounts.</p></li><li><p>Coordinate with HR to implement updates or improvements in HRMS workflows</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in IT, Computer Science, or related field.</p></li><li><p>2–5 years of experience in IT support or system administration.</p></li><li><p>Basic knowledge of QuickBooks & Oracle ERP systems</p></li><li><p>Familiarity with HRMS or payroll management software.</p></li><li><p>Understanding of databases (MySQL, SQL Server, or Oracle).</p></li><li><p>Good command of MS Excel and report generation.</p></li><li><p>Strong troubleshooting, coordination, and communication skills.</p></li><li><p>Ability to handle confidential HR data with integrity.</p><br></li></ul><p>Preferred Skills</p><ul><li><p>Knowledge of SQL queries and database reporting.</p></li><li><p>Understanding of IT systems, data backups, and networking basics.</p></li><li><p>Exposure to attendance and payroll processing workflows.</p></li></ul><p><br></p><p>Location: Abudhabi </p><p>Salary: To be discussed</p><p></p></section>
<p>A well-established entity is seeking an experienced Project Manager to lead the planning and execution of a large-scale Music Festival. The ideal candidate must hold a Project Management certification (PMP or equivalent) and have proven experience delivering projects following project management methodologies, specifically with experience in music festivals and performing arts events. This role combines structured project management with hands-on event delivery, with primary responsibility for planning the project and coordinating cross-functional internal teams.
Key Responsibilities: -
• Lead end-to-end festival delivery using established project management methodologies.
• Develop and manage project plans, timelines, milestones, and risk registers for the events team.
• Ensure overall festival delivery remains strictly within scope, budget, and timelines.
• Develop progress tracking dashboards, follow up diligently with the team, and draft regular project reports.
• Oversee festival production, rehearsals, and live performances on-site.
• Coordinate on-site event execution to ensure high-quality delivery and manage real-time operational challenges to guarantee seamless continuity.
• Coordinate the project across cross-functional internal teams, including Technical (production, AVL, staging), Logistics (transportation, equipment, scheduling), Operations (venue, BoH, and crowd management), Administration (permits, contracting, budget, and compliance), and Hospitality (artist and guest services).
• Coordinate team activities, track deliverables, and ensure alignment across all functions without direct line management responsibility.
• Facilitate open communication and collaboration across all internal business pillars.
• Hold full responsibility for artist and touring musician management throughout the entire project lifecycle.
• Manage relationships with artists, bands, headliners, agents, and touring parties.
• Plan and oversee complex artist logistics, including travel, accommodation, visas, soundchecks, and performance schedules.
• Ensure full delivery of technical and hospitality riders in line with music festival and industry standards.
• Act as the primary coordination point for all artist-related requirements across internal teams.
• Develop and track project budgets while ensuring strict cost control and processing timely payments.
• Manage contracts with artists, vendors, and partners, ensuring absolute compliance with financial and contractual obligations.
• Coordinate with internal stakeholders, sponsors, and partners to provide regular project updates and ensure alignment on deliverables.</p><p>To be considered for this role, you need to meet the following criteria:
• Bachelor’s degree in Business Management or a related field. A master’s degree or relevant certification is a plus.
• Project Management Certification (PMP or equivalent) is strictly required.
• 5–8 years of experience in project and event management, preferably specifically within musical festivals or performing arts festivals.
• Proven experience coordinating cross-functional teams, handling complex artist and touring management logistics, and managing large-scale budgets and vendor contracts.
• Strong project leadership and cross-functional coordination within a non-line management framework.
• Event delivery expertise in high-pressure, live performance environments. Specialized artist and touring management expertise within the classical music industry.
• Excellent financial acumen, contract negotiation skills, and problem-solving abilities under pressure.
Work Location:
• Abu Dhabi</p>
<p>A well-established entity is seeking an experienced Project Manager to lead the planning and execution of a large-scale Music Festival. The ideal candidate must hold a Project Management certification (PMP or equivalent) and have proven experience delivering projects following project management methodologies, specifically with experience in music festivals and performing arts events. This role combines structured project management with hands-on event delivery, with primary responsibility for planning the project and coordinating cross-functional internal teams.
Key Responsibilities: -
• Lead end-to-end festival delivery using established project management methodologies.
• Develop and manage project plans, timelines, milestones, and risk registers for the events team.
• Ensure overall festival delivery remains strictly within scope, budget, and timelines.
• Develop progress tracking dashboards, follow up diligently with the team, and draft regular project reports.
• Oversee festival production, rehearsals, and live performances on-site.
• Coordinate on-site event execution to ensure high-quality delivery and manage real-time operational challenges to guarantee seamless continuity.
• Coordinate the project across cross-functional internal teams, including Technical (production, AVL, staging), Logistics (transportation, equipment, scheduling), Operations (venue, BoH, and crowd management), Administration (permits, contracting, budget, and compliance), and Hospitality (artist and guest services).
• Coordinate team activities, track deliverables, and ensure alignment across all functions without direct line management responsibility.
• Facilitate open communication and collaboration across all internal business pillars.
• Hold full responsibility for artist and touring musician management throughout the entire project lifecycle.
• Manage relationships with artists, bands, headliners, agents, and touring parties.
• Plan and oversee complex artist logistics, including travel, accommodation, visas, soundchecks, and performance schedules.
• Ensure full delivery of technical and hospitality riders in line with music festival and industry standards.
• Act as the primary coordination point for all artist-related requirements across internal teams.
• Develop and track project budgets while ensuring strict cost control and processing timely payments.
• Manage contracts with artists, vendors, and partners, ensuring absolute compliance with financial and contractual obligations.
• Coordinate with internal stakeholders, sponsors, and partners to provide regular project updates and ensure alignment on deliverables.</p><p>To be considered for this role, you need to meet the following criteria:
• Bachelor’s degree in Business Management or a related field. A master’s degree or relevant certification is a plus.
• Project Management Certification (PMP or equivalent) is strictly required.
• 5–8 years of experience in project and event management, preferably specifically within musical festivals or performing arts festivals.
• Proven experience coordinating cross-functional teams, handling complex artist and touring management logistics, and managing large-scale budgets and vendor contracts.
• Strong project leadership and cross-functional coordination within a non-line management framework.
• Event delivery expertise in high-pressure, live performance environments. Specialized artist and touring management expertise within the classical music industry.
• Excellent financial acumen, contract negotiation skills, and problem-solving abilities under pressure.
Work Location:
• Abu Dhabi</p>
<p>Retail Supervisor</p><p><strong>Job Title:</strong> Retail Supervisor<br><strong>Location:</strong> UAE<br><strong>Department:</strong> Retail Operations<br><strong>Employment Type:</strong> Full-Time<br><strong>Salary:</strong> AED 5,500 per month<br><strong>Preferred Nationality:</strong> Filipino, Indian, Sri Lankan</p><p>Job Summary</p><p>We are seeking a proactive and customer-focused Retail Supervisor to oversee the daily operations of the retail store. The ideal candidate will lead the sales team, ensure excellent customer service, maintain visual merchandising standards, monitor inventory, and drive sales performance while ensuring smooth store operations.</p><p>Key Responsibilities</p><ul><li><p>Supervise the daily operations of the retail store and ensure efficient workflow.</p></li><li><p>Lead, coach, and motivate the sales team to achieve sales targets and deliver excellent customer service.</p></li><li><p>Monitor staff attendance, performance, and work schedules.</p></li><li><p>Ensure the store is clean, organized, and visually appealing in line with company merchandising standards.</p></li><li><p>Assist customers with product inquiries and resolve complaints professionally.</p></li><li><p>Monitor stock levels, coordinate inventory replenishment, and minimize stock discrepancies.</p></li><li><p>Conduct regular stock counts and support inventory audits.</p></li><li><p>Ensure accurate cash handling, POS transactions, and end-of-day reconciliation.</p></li><li><p>Analyze sales performance and recommend strategies to improve revenue.</p></li><li><p>Train new employees on company policies, customer service, and product knowledge.</p></li><li><p>Ensure compliance with company policies, health and safety regulations, and operational procedures.</p></li><li><p>Prepare daily and weekly sales and operational reports for management.</p><br><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>High School Diploma or Bachelor's degree in Business Administration, Retail Management, or a related field.</p></li><li><p>Minimum <strong>2–4 years</strong> of experience in retail operations, with at least <strong>1 year</strong> in a supervisory role.</p></li><li><p>Experience in supermarkets, hypermarkets, fashion retail, electronics, lifestyle, or FMCG retail is preferred.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent customer service and communication abilities.</p></li></ul>
<ul><li><p><strong>Core Systems Administration</strong></p><ul><li><p>Administer Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, licensing, groups, permissions and service health.</p></li><li><p>Manage identity and access processes, including account provisioning, joiner/mover/leaver activities, MFA, role-based permissions and access reviews.</p></li><li><p>Coordinate endpoint administration, device configuration, inventory, patching, compliance and device lifecycle activities.</p></li><li><p>Administer cloud-hosted and subscription-based systems, ensuring access, renewals, ownership and support arrangements are maintained.</p></li></ul><p><strong>Enterprise Applications</strong></p><ul><li><p>Support the administration of CRM, ERP, PPM, DAM, workflow and reporting platforms as they are introduced.</p></li><li><p>Assist with application configuration, user roles, permissions, workflows, basic integrations, releases and vendor-led improvements.</p></li><li><p>Work with system owners and users to translate operational requirements into practical system solutions.</p></li></ul><p><strong>Security and Service Management</strong></p><ul><li><p>Apply cybersecurity, data protection, access-control and information-handling standards.</p></li><li><p>Maintain accurate records of system access, configuration, licences, assets and service changes.</p></li><li><p>Manage system requests and incidents and coordinate issue resolution with managed service providers and vendors.</p></li><li><p>Support system upgrades, patches, releases and configuration changes.</p></li><li><p>Escalate security risks, recurring incidents and access exceptions when required.</p></li></ul><p><strong>Documentation and User Support</strong></p><ul><li><p>Maintain SOPs, system guides, service maps, configuration records, knowledge articles and change logs.</p></li><li><p>Prepare user guides, FAQs and short training materials for core systems and new applications.</p></li><li><p>Identify recurring issues and recommend improvements to system reliability, efficiency and user experience.</p></li><li><p>Provide clear and patient guidance to technical and non-technical users.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems or a related field.</p></li><li><p>Minimum <strong>4 years of experience</strong> in systems administration, IT operations, infrastructure support or cloud platform administration.</p></li><li><p>Hands-on experience with Microsoft 365, Azure/Entra ID, Teams, SharePoint, OneDrive, endpoint tools, permissions, licensing and user lifecycle management.</p></li><li><p>Experience working with managed service providers, application vendors and external technical teams.</p></li><li><p>Exposure to ERP, HRIS, CRM, PPM, DAM, workflow automation or reporting platforms is desirable.</p></li><li><p>Microsoft 365, Azure/Entra ID, endpoint management, ITIL, cybersecurity, networking or cloud certifications are an advantage.</p></li><li><p>Strong troubleshooting, documentation, communication and customer-service skills.</p></li><li><p>Ability to work effectively in an evolving technology environment.</p></li></ul><p><br></p>