UI developer Jobs - Abu Dhabi UAE

<p>Our client is seeking an experienced Pre-Opening Manager to lead the successful launch and operational readiness of new Quick Service Restaurant (QSR) outlets across Dubai and the UAE. This role is ideal for a hands-on operations professional with a proven track record in pre-opening projects within the QSR, fast-casual, cloud kitchen, or multi-site restaurant sectors. The successful candidate will be responsible for managing the entire pre-opening lifecycle, ensuring outlets are fully operational, compliant, staffed, and ready to deliver exceptional customer experiences from day one. Key Responsibilities: • Lead and manage end-to-end pre-opening activities for new restaurant outlets, ensuring timely and successful launches. • Develop and execute detailed opening plans, project timelines, and operational readiness checklists. • Coordinate with internal stakeholders, landlords, contractors, consultants, and government authorities to ensure all opening requirements are met. • Oversee licensing, permits, approvals, and regulatory compliance processes required for outlet openings. • Manage vendor onboarding, supplier setup, equipment procurement, and operational infrastructure readiness. • Ensure all operational systems, POS platforms, delivery channels, and technology solutions are fully functional before launch. • Coordinate recruitment activities, workforce planning, onboarding, and training programs for new outlet teams. • Develop, implement, and standardize operational policies, procedures, and SOPs to ensure consistency across locations. • Collaborate with culinary and operations teams to ensure menu readiness, product availability, quality standards, and inventory planning. • Manage aggregator onboarding and setup, including platforms such as Talabat, Deliveroo, Noon Food, Careem, and other delivery channels. • Conduct pre-opening audits, operational testing, and launch readiness assessments to identify and resolve potential issues. • Monitor opening budgets, timelines, risks, and project milestones while providing regular progress updates to senior management.</p><p>• Minimum of 8+ years of progressive experience strictly within QSR, fast-casual, cloud kitchen, or multi-unit restaurant operations. • Proven, verifiable experience managing multiple pre-opening projects from planning through to successful commercial launch. • Deep UAE/Dubai market experience is non-negotiable; candidates must possess current, working knowledge of local municipality regulations, food safety codes, and licensing workflows. • Exceptional organization skills with the ability to manage complex timelines and multiple site launches simultaneously. • Highly articulate with the communication skills to manage landlords, contractors, government inspectors, and executive leadership. • A hands-on leader who rolls up their sleeves during the high-pressure days leading up to an opening. • Prior experience scaling recognized regional or international QSR, fast-casual, or cloud kitchen brands during rapid growth phases is highly desirable. • Tech-savvy profile with advanced understanding of modern kitchen logistics, POS systems, and aggregator algorithms.. Additional Information This is a pivotal, high-impact role within a rapidly growing F&B business. For a launch specialist, this position offers the autonomy to build operational ecosystems from the ground up, leave a tangible stamp on the region's food scene, and directly fuel a brand's multi-site expansion strategy. Candidates must be currently based in the UAE and ready to attend interviews at short notice. Immediate availability or short notice periods will be heavily prioritized. To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram Follow the Black Pearl channel on WhatsApp. Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><h2>Key Responsibilities</h2><ul><li><p><strong>Menu planning &amp; culinary delivery</strong> – Develop seasonal, nutritionally balanced and bespoke menus . Prepare exceptional breakfasts, lunches, dinners and private event menus with consistently high presentation and flavour standards.</p></li><li><p><strong>Private events &amp; entertaining</strong> – Plan, coordinate and execute intimate and large-scale private functions, bespoke tasting menus and off-site catering as required, ensuring every detail is anticipated and delivered to the highest standard.</p></li><li><p><strong>Kitchen management</strong> – Oversee daily kitchen operations including food preparation, cooking, plating, cleaning schedules and equipment maintenance to ensure efficiency and continuity of service.</p></li><li><p><strong>Food safety &amp; compliance</strong> – Implement and monitor compliance with all food safety, hygiene and health regulations (including HACCP principles where applicable), maintain accurate records, and ensure a safe and hygienic kitchen environment at all times.</p></li><li><p><strong>Procurement &amp; stock control</strong> – Source the finest seasonal ingredients, conduct stock control, maintain accurate inventory records and order supplies in a cost-effective manner while meeting quality standards.</p></li><li><p><strong>Nutrition &amp; special diets</strong> – Cater for allergies, religious or medical dietary requirements and bespoke nutritional plans, working closely with nutritionists or medical staff when necessary.</p></li><li><p><strong>Presentation &amp; standards</strong> – Ensure all culinary output meets the highest standards of presentation, portion control and quality consistent with a luxury private property</p></li></ul><h3>Requirements</h3><ul><li><p>Professional culinary qualification and substantial proven experience as a Head Chef, Private Chef or in high-end fine dining / luxury hospitality environments.</p></li><li><p>Strong knowledge of modern culinary techniques, international cuisines and dietary requirements (allergies, vegan, awareness where applicable).</p></li><li><p>Demonstrable experience planning and executing private events and bespoke menus.</p></li><li><p>Proven leadership skills with experience managing, training and motivating a small kitchen team.</p></li><li><p>Excellent knowledge of food safety, hygiene standards and HACCP processes; relevant certifications preferred.</p></li><li><p>Strong organisational skills, attention to detail and the ability to work independently with initiative.</p></li></ul></div></section>

<p>The Industrial Traffic Safety senior specialist is responsible for the independent design, auditing, and continuous improvement of all vehicular and pedestrian traffic systems covering all internal road networks and traffic interfaces (covered & uncovered roads) within EGA Abu Dhabi (Al Taweelah) & Dubai (Jebel Ali) operations. The primary purpose of this role is to eliminate or reduce the risk of vehicle–vehicle and vehicle–pedestrian interactions. By applying traffic impact principles to the floor, this role ensures that facility expansions, layout changes, and daily logistics flows maximize operational efficiency without compromising worker safety or violating EHS (Environmental Health and Safety) regulations. Establish and govern a standardized industrial traffic safety framework across all EGA sites, ensuring horizontal deployment of controls, designs, and lessons learned.</p><p><strong>KEY ACCOUNTABILITIES:</strong></p><p><strong>Plant Traffic & Flow Layout Design</strong></p><ul><li><p>Internal Routing & Mapping: Design and optimize indoor and outdoor traffic routing plans that cleanly separate heavy machinery, material handling equipment (MHE), and pedestrian walkways.</p></li><li><p>Expansion Impact Studies: Conduct "Internal Traffic Impact Studies" ahead of any plant expansions, new production line installations, or area re-layouts to predict and eliminate bottleneck hazards and new conflict points.</p></li></ul><p><strong>Risk Assessment & Conflict Analysis</strong></p><ul><li><p>Floor-Level Conflict Mapping: Map and analyze blind spots, high-traffic intersections, and loading dock zones where vehicles and pedestrians cross paths.</p></li><li><p>Near-Miss Data Analytics: Maintain and evaluate log data related to vehicular & pedestrian traffic alerts and surveillance cameras to proactively identify high-risk zones before an injury occurs.</p></li></ul><p><strong>Infrastructure & Technology Implementation</strong></p><ul><li><p>Zoning & Signage: Mandate and oversee the installation of physical traffic control infrastructure, including bollards, impact-resistant barriers, specialized floor striping, overhead convex mirrors, and digital warning signage.</p></li><li><p>Smart Safety Integration: Evaluate advanced safety tech, such as proximity warning sensors, pedestrian-detection cameras on industrial vehicles, automatic speed-limiting zones, and smart interlocking gates at pedestrian crossings.</p></li></ul><p><strong>Budgeting & Financial Management</strong></p><ul><li><p>OPEX Control: Develop and manage the annual Operational Expenditure (OPEX) budget allocated for traffic safety maintenance, including floor re-striping, replacement of safety signage, protective bollard repairs etc.</p></li><li><p>ROI Forecasting: Prepare cost-benefit analyses and Return on Investment (ROI) forecasts for traffic safety investments, demonstrating how reducing near-misses and optimizing internal flows directly mitigates financial losses from material damage and operational downtime.</p></li></ul><p><strong>CAPEX Project Management</strong></p><ul><li><p>Capital Planning: Author, justify, and submit Capital Expenditure (CAPEX) proposals for large-scale site traffic overhauls (e.g., implementing site-wide Industrial vehicle networks, installing electronic pedestrian-gate interlocking systems, or major outdoor parking lot/yard redesigns).</p></li><li><p>Project Execution: Act as the primary stakeholder or project manager for traffic-related CAPEX projects, overseeing contractors from engineering design through to final commissioning and safety sign-off.</p></li></ul><p><strong>External Liaison & TIS Coordination</strong></p><ul><li><p>TIS Consultant Management: Serve as the internal single point of contact (SPOC) for external Traffic Impact Study (TIS) consultants during major site expansions, new plant construction, or changes to municipal highway access points.</p></li><li><p>Internal Data Provision: Coordinate the collection of internal plant data (e.g., peak-hour freight truck volumes, shift-change worker commute data, delivery schedules) to supply external consultants with accurate inputs for their traffic simulation models.</p></li><li><p>Regulatory Alignment: Partner with the external TIS consultants to represent the facility in front of local municipal authorities, Department of Transportation (DOT) officials, and planning boards to secure building permits and right-of-way approvals as and when required. Be familiar with any other regulatory requirement if applicable.</p></li></ul><p><strong>Audits, Compliance & Training</strong></p><ul><li><p>Safety Audits: Conduct formal, routine Traffic Safety Audits across all shifts, ensuring compliance with OSHA, ISO 45001, and other corporate safety protocols.</p></li><li><p>Standard Operating Procedures (SOPs): Author plant-wide traffic rules (e.g., right-of-way rules, docking procedures, speed limits) and collaborate with HR/Training teams to embed these rules into employee and visitor inductions.</p></li></ul><p><strong>AUTHORITY/ DECISION MAKING:</strong></p><ul><li><p>Layout Approvals & Rejections: Provide mandatory sign-off on all proposed factory floor layouts, facility modifications, and new equipment installations regarding their spatial traffic impact.</p></li><li><p>Mandate Safety Infrastructure: Dictate the required placement and budget allocation for physical barriers, lane markings, and technology within the plant CAPEX projects.</p></li><li><p>Consultant Selection: Review bids, interview, and select preferred external TIS consulting firms and traffic-safety contractors for site projects.</p></li><li><p>Any decision that prevents the system to fail can be taken by the job holder, whilst remaining within the scope of their responsibility (e.g. “Stop-work authority for unsafe traffic layouts”, Authority to reject non-compliant CAPEX designs”.</p></li><li><p>The job holder works independently and keeps the Departmental Management updated and consults in decision making, financials, approvals, signing of contracts.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in engineering/science or High School/Diploma (or equivalent).</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>5–8 years of experience in traffic management, with hands-on experience in the UAE. Must have a solid grasp of UAE traffic laws and local transport regulations</p></li></ul><p><strong>Technical Skills:</strong></p><ul><li><p>Risk Assessment Frameworks: Mastery of Job Safety Analysis (JSA), Failure Mode and Effects Analysis (FMEA), and Hazard Identification methodologies applied to traffic environments.</p></li><li><p>Regulatory Knowledge: Thorough knowledge of Safety management systems, knowledge of auditing system design & implementation, international Health & safety standards and general knowledge of legal aspects in relation to traffic safety.</p></li><li><p>Root-Cause Analysis: A methodical mindset capable of looking past "human error" to diagnose systemic engineering flaws in a layout when traffic incidents occur.</p></li><li><p>Excellent interpersonal and customer focused skills.</p></li><li><p>Excellent time management and priority setting skills.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily operations of the showroom, ensuring a seamless customer experience and adherence to brand standards.</li><li>Develop and implement effective sales strategies to meet or exceed showroom sales targets and KPIs.</li><li>Train, mentor, and lead a high-performing sales team to foster a culture of excellence and customer service.</li><li>Manage inventory levels, ensuring timely restocking and maintaining optimal product display for maximum visibility.</li><li>Conduct regular performance evaluations of team members, providing constructive feedback and recognition.</li><li>Analyze sales data and market trends to make informed decisions that drive business growth.</li><li>Create and execute promotional events and campaigns to enhance showroom visibility and attract new customers.</li><li>Maintain strong relationships with suppliers and vendors to ensure product availability and quality.</li><li>Utilize CRM software to track customer interactions and enhance personalized service.</li><li>Coordinate with marketing teams to align showroom activities with broader marketing initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in English is required; additional language proficiency is a plus for communicating with diverse clientele.</li><li>Minimum of 5 years of experience in retail management, with at least 2 years in a showroom or high-end environment.</li><li>Proven track record of exceeding sales targets and driving revenue growth in a retail setting.</li><li>Strong leadership skills, capable of inspiring and motivating a diverse team to achieve collective goals.</li><li>Exceptional customer service skills, with a focus on building lasting relationships with clients.</li><li>Strong analytical skills to interpret sales data and devise actionable strategies.</li><li>Creative problem-solving abilities to address challenges swiftly and effectively.</li><li>A passion for the industry, with a keen eye for design trends and customer preferences.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>Business Growth &amp; Revenue Leadership</strong></p><ul><li><p>Develop and execute the UAE market expansion strategy aligned with company objectives.</p></li><li><p>Own and achieve revenue, growth, and profitability targets for the region.</p></li><li><p>Identify and capitalize on new business opportunities across SMB, Mid-Market, and Enterprise segments.</p></li><li><p>Build and manage a robust sales pipeline to drive predictable revenue growth.</p></li></ul><p><strong>Sales Leadership</strong></p><ul><li><p>Lead end-to-end sales activities, including prospecting, client acquisition, negotiations, and account expansion.</p></li><li><p>Recruit, mentor, and manage a high-performing sales team.</p></li><li><p>Establish sales processes, forecasting mechanisms, and performance metrics.</p></li><li><p>Collaborate with marketing and product teams to optimize go-to-market strategies.</p></li></ul><p><strong>Strategic Partnerships</strong></p><ul><li><p>Build relationships with key stakeholders, channel partners, technology partners, and industry associations.</p></li><li><p>Identify strategic alliances that accelerate market penetration and customer acquisition.</p></li><li><p>Represent DoubleTick at industry events, conferences, and networking forums.</p></li></ul><p><strong>Customer Success &amp; Market Development</strong></p><ul><li><p>Work closely with customer success teams to ensure high customer retention and expansion.</p></li><li><p>Gather market intelligence, customer feedback, and competitive insights to influence product strategy.</p></li><li><p>Drive brand awareness and position DoubleTick as a market leader in business messaging and customer engagement solutions.</p></li></ul><p><strong>Operational Leadership</strong></p><ul><li><p>Manage regional business operations and ensure compliance with local regulations.</p></li><li><p>Monitor market trends, competitor activities, and emerging opportunities.</p></li><li><p>Prepare business plans, forecasts, and regular performance reports for leadership.</p></li></ul><p><strong><br><br>Required Qualifications</strong></p><p><strong>Experience</strong></p><ul><li><p>4+ years of experience in B2B SaaS sales, business development, or general management roles.</p></li><li><p>Minimum 3+ years in a leadership position managing revenue targets and sales teams.</p></li><li><p>Proven experience selling SaaS, CRM, MarTech, CPaaS, customer engagement, or communication platforms.</p></li><li><p>Demonstrated success in building and scaling business operations within the UAE market.</p></li><li><p>Strong network within the UAE business ecosystem.</p></li></ul><p><strong>Skills</strong></p><ul><li><p>Strong strategic thinking and commercial acumen.</p></li><li><p>Excellent consultative sales and negotiation skills.</p></li><li><p>Experience managing enterprise and mid-market sales cycles.</p></li><li><p>Strong leadership, team-building, and stakeholder management capabilities.</p></li><li><p>Ability to thrive in a fast-paced startup environment.</p></li></ul><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience in WhatsApp Business, customer engagement, automation, CRM, or messaging technology platforms.</p></li><li><p>Exposure to GCC markets beyond UAE.</p></li><li><p>MBA or equivalent business qualification preferred.</p></li></ul><p><strong>Key Success Metrics</strong></p><ul><li><p>Regional revenue growth.</p></li><li><p>New customer acquisition.</p></li><li><p>Enterprise account wins.</p></li><li><p>Customer retention and expansion.</p></li><li><p>Strategic partnership development.</p></li><li><p>Team performance and market share growth.<br></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong ownership mindset and execution-driven approach</p></li><li><p>Ability to manage multiple parallel technical projects</p></li><li><p>Strong collaboration with CS, support, engineering and product teams</p></li><li><p>Passion for AI, automation, and emerging technologies</p></li><li><p>Excellent organisational and stakeholder management skills</p></li><li><p>Ability to thrive in fast-moving startup environments.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Senior Procurement Officer for a UAE-based general trading and supply chain organization operating as part of a larger diversified group, specializing in integrated procurement and distribution solutions across multiple business sectors.</p><br><p>The Senior Procurement Officer is responsible for executing and supporting end-to-end procurement activities across food, fresh produce, FMCG, and non-food categories. The role ensures cost-effective sourcing, supplier performance management, and continuous product availability across all business units while supporting the Category Manager in achieving commercial and operational targets.</p><br><p>Salary: Upto 13k AED + benefits</p><p>Location : KEZAD (Khalifa Economic Zones Abu Dhabi) </p><br><p>Key Responsibilities</p><p>Procurement &amp; Sourcing</p><ul><li><p>Execute procurement activities across <strong>FMCG, fresh produce, grocery, and non-food categories</strong></p></li><li><p>Source products from local and international suppliers based on quality, price, and availability</p></li><li><p>Prepare and process RFQs, POs, and supplier documentation</p></li><li><p>Support category sourcing strategy defined by Category Manager</p></li></ul><p>Supplier Management</p><ul><li><p>Maintain and develop relationships with approved suppliers and vendors</p></li><li><p>Support onboarding of new suppliers including documentation and evaluation</p></li><li><p>Monitor supplier performance (pricing, quality, delivery timelines)</p></li><li><p>Assist in negotiation of pricing, rebates, and commercial terms</p><br><p>Inventory &amp; Availability Control</p><ul><li><p>Monitor stock levels and ensure continuous product availability</p></li><li><p>Coordinate with warehouse and operations for replenishment planning</p></li><li><p>Support demand planning based on sales trends and consumption data</p></li><li><p>Assist in reducing overstock, wastage, and expiry-related losses</p></li></ul></li></ul><p>Commercial Support</p><ul><li><p>Assist in price comparisons and market benchmarking</p></li><li><p>Support implementation of pricing updates and promotional offers</p></li><li><p>Contribute to cost-saving initiatives and margin improvement</p></li><li><p>Maintain updated supplier and product cost database</p></li></ul><br><p>Documentation &amp; Compliance</p><ul><li><p>Ensure proper filing of contracts, supplier agreements, and procurement records</p></li><li><p>Maintain ERP accuracy (POs, GRNs, supplier data)</p></li><li><p>Ensure compliance with company SOPs, audit requirements, and procurement policies</p></li></ul><br><p>Cross-Functional Coordination</p><ul><li><p>Work closely with Category Managers, Warehouse, Finance, and Sales teams</p></li><li><p>Support product launches and new SKU introductions</p></li><li><p>Coordinate with logistics teams for import/export shipments</p></li></ul><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li><p>Bachelor’s degree in Business / Supply Chain / Commerce or related field</p></li><li><p>3–7 years procurement experience (FMCG / wholesale preferred)</p></li><li><p>Required Skills &amp; Competencies</p><ul><li><p>Procurement &amp; sourcing experience in FMCG / HORECA / wholesale environment</p></li><li><p>Understanding of <strong>fresh produce + non-food categories</strong></p></li><li><p>Strong negotiation and vendor management skills</p></li><li><p>Basic understanding of pricing, margins, and category performance</p></li><li><p>ERP knowledge (SAP / Oracle / Business Central preferred)</p></li><li><p>Analytical mindset and attention to detail</p></li><li><p>Strong communication and coordination skills</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>A. Departmental Coordination &amp; Operations</p><br><p>Manage the Director’s schedule, correspondence, meeting coordination, and travel arrangements.</p><br><p>Prepare meeting agendas, take minutes, track action items, and follow up on departmental decisions and pending approvals.</p><br><p>Coordinate internally across teams and departments on behalf of the Director to facilitate timely information flow and decision-making.</p><br><p>Maintain an organised departmental calendar aligned with key institutional events, deadlines, and reporting cycles.</p><br><p>Support onboarding of new team members and coordinate logistics for departmental meetings and offsites.</p><p>B. Project Management Support</p><br><p>Track the progress of active communications projects and campaigns, flagging delays and maintaining updated status reports.</p><br><p>Maintain a centralised project tracker covering all active workstreams across the department and external agencies.</p><br><p>Coordinate with agency partners on deliverable timelines, submission schedules, and approval workflows.</p><p>•</p><p>Assist in preparing project briefs, presentations, and internal updates for the Director’s review.</p><br><p>Support the planning and logistical coordination of departmental events, press activities, and institutional programmes.</p><br><p>C. Procurement &amp; Vendor Management Support</p><br><p>Manage the end-to-end procurement process for departmental purchases, including raising purchase requisitions, obtaining quotations, coordinating approvals, and issuing purchase orders.</p><br><p>Liaise with the Finance and Procurement departments to ensure timely processing of contracts, purchase orders, and renewals.</p><br><p>Maintain an up-to-date vendor register for all agency and supplier relationships, including contract expiry dates and renewal schedules.</p><br><p>Support the preparation of RFPs and tender documents in coordination with the relevant team members.</p><br><p>Track agency contract performance milestones and flag upcoming renewals or obligations to the Director.</p><br><p>D. Financial Tracking &amp; Budget Management</p><br><p>Monitor the department’s operational budget, tracking expenditure against approved allocations and flagging variances.</p><br><p>Process and track invoices from agencies and vendors, coordinating with Finance to ensure timely payment.</p><br><p>Maintain a departmental expenditure log and produce monthly budget status summaries for the Director.</p><br><p>Support the preparation of annual and project-specific budget proposals and financial forecasts.</p><br><p>Ensure all financial documentation is complete, accurate, and filed in accordance with institutional policies.</p><br><p>E. Archiving &amp; Records Management</p><br><p>Maintain a comprehensive and well-organised digital archive of all departmental outputs, including campaigns, reports, contracts, approvals, and correspondence.</p><br><p>Implement and enforce a consistent filing and naming convention across all departmental records.</p><br><p>Ensure all communications assets, templates, brand files, and reference materials are version-controlled and accessible to the team.</p><br><p>Manage the retention and disposal of departmental records in line with institutional and regulatory requirements.</p><br><p>Serve as the departmental point of contact for document requests, audits, and compliance reviews.</p><br><p>F. Marcom Support</p><br><p>Provide support in coordinating content, design, and production deliverables between internal teams and external agencies.</p><br><p>Assist in the preparation of communications and marketing materials, presentations, and reports as required by the team.</p><br><p>Support the logistics of press activities, filming sessions, media briefings, and institutional events.</p><br><p>Ensure adherence to local and federal HSE policies and standards.</p><br><p>Perform any other duties assigned by direct supervisor, in line with role level and organisational priorities.</p><p>G. Departmental KPI Scorecard Management</p><br><p>Develop, maintain, and regularly update the departmental KPI scorecard in alignment with the Strategic &amp; External Communications department’s objectives and priorities.</p><br><p>Coordinate with relevant team members to collect, validate, and consolidate KPI data on a monthly, quarterly, and annual basis.</p><br><p>Track progress against approved targets, identify gaps or delays in performance, and escalate risks or variances to the Director in a timely manner.</p><br><p>Prepare KPI dashboards, scorecard summaries, and performance reports for the Director’s review and for internal reporting purposes.</p><br><p>Support the Director in establishing KPI definitions, measurement methodologies, reporting timelines, and accountability owners across the department.</p><br><p>Maintain proper documentation, evidence, and version control related to KPI submissions, supporting data, and performance records for audit and reporting purposes.</p><br><p>Liaise with relevant internal stakeholders to ensure consistency, accuracy, and timely submission of departmental KPI reports in line with organisational requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Bachelor’s degree in Business Administration, Communications, Marketing, or related field.</p></li><li><p>8+ years of experience in a coordination, operations, or executive support role, preferably within a marketing or communications environment</p></li><li><p>Demonstrated experience supporting chief-level or director-level executives and managing high-level departmental coordination requirements.</p></li><li><p>Demonstrated experience in procurement processes, financial tracking, document management, KPI reporting, and cross-functional coordination.</p></li><li><p>Proficiency in Microsoft Office suite and project management/reporting tools.</p></li><li><p>Strong organisational skills with the ability to manage multiple priorities simultaneously in a fast-paced environment.</p></li></ul><p></p></section>

<ul><li><p>Promote and sell HVAC and air conditioning systems, including Split AC, Ducted AC, VRF/VRV, and related products.</p></li><li><p>Develop new business opportunities and achieve monthly and quarterly sales targets.</p></li><li><p>Generate and follow up on project leads, inquiries, and sales opportunities.</p></li><li><p>Prepare and present quotations, technical proposals, and tenders.</p></li><li><p>Build and maintain strong relationships with MEP contractors, consultants, developers, and end users.</p></li><li><p>Conduct regular site visits to understand project requirements and recommend suitable HVAC solutions.</p></li><li><p>Coordinate with internal technical and commercial teams to provide accurate solutions and quotations.</p></li><li><p>Follow up on quotations, orders, deliveries, and outstanding payments.</p></li><li><p>Maintain updated records of sales activities, projects, leads, and customer interactions.</p></li><li><p>Monitor market trends, competitor activities, and new project opportunities in Abu Dhabi.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3–4 years of experience in HVAC/MEP project sales.</p></li><li><p>Strong experience and knowledge of the Abu Dhabi market.</p></li><li><p>Bachelor’s degree or 3-year engineering diploma in Mechanical, Electrical, HVAC, or a related field.</p></li><li><p>Existing relationships with contractors, consultants, and project clients will be an advantage.</p></li><li><p>Strong communication, negotiation, presentation, and customer relationship skills.</p></li></ul>

<p>Position Title: Junior Accountant- Emiratization Employment Type: Full-Time Salary (AED): Depending on experience and qualifications plus Nafiz Job Location: Abu Dhabi, UAE About the Client: A multinational company that manufactures specialty raw chemicals and food products in the region. Job Description: ? Assist in recording journal entries, updating financial records, and processing invoices, ensuring accuracy and compliance with company policies. ? Support the finance team with reconciliations, reports, and preparation of statements during the monthly and year-end closing processes. ? Track incoming and outgoing payments, follow up on outstanding balances, and ensure timely billing and collections. ? Help prepare documentation for audits and coordinate with other departments to gather necessary financial data when required.</p><p>Qualifications: ? Must have Degree/ diploma in Accounting or related field ? Open to fresh graduates or candidates with up to 1 year of relevant experience; internship experience is a plus. ? Familiarity with accounting software (e.g., SAP, Oracle, QuickBooks) is an advantage. ? Proficiency in Microsoft Excel is required. How to Apply: Send your CV in word format to: FINANCEJOBS202 AT GMAIL DOT COM and use “Junior Accountant - Emiratization” as email subject</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Service Operations</p><ul><li><p>Checks the condition and cleanliness of Lube Change Bay, and the stock of various lube products and spare parts available in the station, at the beginning of each shift.</p></li><li><p>Changes the Oil, Oil filter, etc. and provides all requested services according to quantity, quality, specifications and brands specified by the customer.</p></li><li><p>Maintains clean and hazard free site premises, facilities, and equipment. Checks the Oil change bay and equipment daily and carries out first level preventive maintenance.</p></li><li><p>At the end of each shift, takes stock of Accessories i.e. Oil filter, flushing, (consignment stock) in order to determines order quantity.</p></li></ul><p>Station Targets</p><ul><li><p>Stay updated on individual station KPIs, profitability and revenue targets.</p></li><li><p>Work towards achieving budgeted service station sales and gross margin in line with the KPIs.</p></li><li><p>Monitor inventory shrinkage and report daily banking transactions to achieve efficient financial management.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>2 to 3 years of experience in Oil Change</p></li><li><p>Knowledge of English and Arabic</p></li><li><p>Physical strength and fitness</p></li><li><p>Hard Working</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>As a Secondary Engineer, you will be part of our Engineering Team and will play a key role in delivering high-quality engineering solutions for TAQA TRANSMISSION and DEWA transmission substation projects.</p></li><li><p>Support and manage all secondary engineering activities from project initiation through final As-Built documentation in strict accordance with TAQA TRANSMISSION / DEWA standards, project specifications, and internal QA/QC and HSE requirements.</p></li><li><p>Role includes protection &amp; control design, SCADA/telecom integrations, interface</p></li></ul><p>engineering, and technical support during erection, testing, and commissioning.</p><ul><li><p>Assist to Lead Engineer for review the Protection SLDs, AC/DC schematics, interlocking diagrams, logic diagrams, and system architecture.</p></li><li><p>Support the technical aspects of procurement including preparation of equipment specifications, evaluation of supplier bids, and conducting technical clarifications and negotiations.</p></li><li><p>Act as secondary engineer for complex HV/EHV AIS and GIS substations, typically 132 kV, 220 kV, 400 kV and above, in line with TAQA TRANSMISSION / DEWA grid requirements.</p></li><li><p>Prepare and review the Cable schedules &amp; routing, Control room layouts, AC &amp; DC system calculations (battery/charger sizing), Panel GA drawings, wiring diagrams</p></li><li><p>Control &amp; protection panel designs</p></li><li><p>Interface engineering between primary, civil &amp; telecom systems</p></li><li><p>Prepare and review the technical deviations, and clarifications.</p></li><li><p>Support site teams during installation, testing, and commissioning phases.</p></li><li><p>Technically evaluate supplier/subcontractor documents as per TAQA TRANSMISSION</p></li></ul><p>/DEWA standards and project specifications.</p><ul><li><p>Strong coordination skills to manage internal and external stakeholders</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Required</p><ul><li><p>Bachelor’s or Master’s degree in Electrical Engineering or equivalent.</p></li><li><p>10-12 years of experience in Secondary engineering for HV/EHV substations.</p></li><li><p>Experience with utilities such as TAQA TRANSMISSION, DEWA, FEWA or international utilities.</p></li><li><p>Strong understanding of authority systems, standards, and grid codes in the UAE.</p></li></ul><p>-----</p><p><strong>Share - CURRENT LOCATION - NOTICE PERIOD - EXPECTED SALARY</strong></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly motivated Project Manager with extensive UAE experience in Interior Fit-Out &amp; Joinery to lead high-end commercial, hospitality, F&amp;B, retail, and residential projects from award through successful handover.</p><p>Key Responsibilities</p><ul><li><p>Manage projects from contract award to final handover.</p></li><li><p>Prepare and monitor project execution plans and construction schedules.</p></li><li><p>Coordinate with consultants, clients, subcontractors, suppliers, and authorities.</p></li><li><p>Manage project budget, procurement, cash flow, and cost control.</p></li><li><p>Monitor quality, HSE compliance, and project progress.</p></li><li><p>Lead project meetings and prepare weekly/monthly reports.</p></li><li><p>Review shop drawings, material submittals, RFIs, MIRs, and WIRs.</p></li><li><p>Manage project risks, variations, extension of time (EOT), and contractual issues.</p></li><li><p>Ensure successful testing, commissioning, snagging, and DLP close-out.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in Civil Engineering, Architecture, or related field.</p></li><li><p>Minimum 7 years of UAE experience in Interior Fit-Out &amp; Joinery.</p></li><li><p>Experience delivering projects valued above AED 10 Million.</p></li><li><p>Strong knowledge of joinery production and installation.</p></li><li><p>Experience in hospitality, restaurants, retail, commercial offices, and luxury residential projects.</p></li><li><p>Excellent leadership and client management skills.</p></li><li><p>UAE Driving License.</p></li></ul><p>Preferred Qualifications</p><ul><li><p>PMP Certification.</p></li><li><p>Primavera P6 knowledge.</p></li><li><p>Contract administration experience.</p></li><li><p>Ability to manage multiple fast-track projects.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Develop new business opportunities across Oil &amp; Gas, Petrochemical, EPC, Power and Industrial sectors.</p></li><li><p>Promote and sell instrumentation tubes, fittings, valves, piping materials, ferrous and non-ferrous metals and related products.</p></li><li><p>Conduct customer visits, technical presentations and product demonstrations.</p></li><li><p>Build strong relationships with end-users, EPC contractors, consultants and procurement teams.</p></li><li><p>Prepare quotations, technical proposals and tender submissions.</p></li><li><p>Understand customer requirements and recommend suitable technical solutions.</p></li><li><p>Coordinate with internal teams to ensure timely project execution and customer satisfaction.</p></li><li><p>Monitor market trends, competitor activities and business opportunities.</p></li><li><p>Achieve assigned sales targets and contribute to overall business growth.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Mechanical, Instrumentation, Industrial, Petroleum Engineering or a related discipline.</p></li><li><p>0–4 years of experience in Technical Sales, Sales Engineering, Business Development, Application Engineering or Industrial Product Sales.</p></li><li><p>Exposure to Oil &amp; Gas, Petrochemical, Refinery, EPC, Energy, Manufacturing or Process Industries is preferred.</p></li><li><p>Knowledge of instrumentation systems, valves, fittings, tubing, piping materials and industrial products will be an advantage.</p></li><li><p>Strong communication, negotiation, presentation and relationship-management skills.</p></li><li><p>Self-motivated with the ability to manage customer accounts independently.</p></li><li><p>UAE Driving License is mandatory.</p></li><li><p>Willingness to travel extensively across the UAE.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Configure, and commission GRMS (Guest Room Management System) and Lighting Control Systems.</p></li><li><p>Review shop drawings, schematics, wiring diagrams, and as-built documentation.</p></li><li><p>Coordinate with consultants, contractors, and other MEP/ELV teams during project execution.</p></li><li><p>Perform system programming, testing, troubleshooting, and integration with third-party systems.</p></li><li><p>Configure and integrate protocols such as KNX, DALI, Modbus, BACnet, and TCP/IP.</p></li><li><p>Conduct site surveys and ensure proper installation as per approved drawings and specifications.</p></li><li><p>Attend client meetings, technical discussions, and inspections.</p></li><li><p>Support commissioning activities and final handover documentation.</p></li><li><p>Diagnose and resolve system faults related to lighting control, GRMS, dimming systems, sensors, and network communication.</p></li><li><p>Coordinate with suppliers and manufacturers for technical support and material approvals.</p></li><li><p>Ensure compliance with project specifications, standards, and authority requirements.</p></li><li><p>Provide training and technical support to clients and maintenance teams.</p></li><li><p>Monitor project progress and support timely project delivery.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree or Diploma in Electrical / Electronics / Automation Engineering or related field.</p></li><li><p>Experience in hotels, hospitality, villas, or high-end residential projects.</p></li><li><p>Knowledge of Honeywell, ABB, Schneider, Interel, or similar automation systems.</p></li><li><p>UAE/GCC project experience preferred.</p></li><li><p>UAE Valid driving license is an added advantage.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Start-Up Phase</strong></p><ul><li><p>Assist OCM in preparing offshore project deliverables and attending project kick-off and strategy meetings</p></li><li><p>Support development of offshore execution plans, construction schedules, and techno-commercial analyses, considering project milestones and barge availability</p><br></li></ul><p><strong>All Project Phases</strong></p><ul><li><p>Assist OCM in preparing construction aids (load register), marine spread requirements, pipe coating scope, and monitor fabrication/pipe coating progress</p></li><li><p>Review engineering documents, drawings, and analyses from a constructability perspective</p></li><li><p>Support preparation of detailed scopes, schedules, and interface/bridging documents for offshore subcontracted works (excluding diving and NDT), and coordinate technical and commercial evaluations</p></li><li><p>Act as focal point for subcontractor coordination when assigned, monitoring progress and performance</p></li><li><p>Support issuance of Purchase Requisitions for offshore materials not covered by engineering and follow up with procurement on ordering and delivery</p></li><li><p>Coordinate offshore scope activities with all internal departments</p></li><li><p>Attend methods and constructability meetings and review installation procedures, anchor patterns, and drawings</p></li><li><p>Assist in technical evaluation, expediting, receipt, and MRV approval of offshore materials</p></li><li><p>Provide input to weekly and monthly reports and attend client meetings as required</p></li><li><p>Support studies for changes in offshore execution plans, including preparation of bridging documents, micro-schedules, and method statements</p></li><li><p>Liaise with third-party agencies and marine warranty surveyors on marine and construction matters</p></li><li><p>Attend weekly progress meetings with VPOO/OCM and highlight issues and risks</p></li><li><p>Ensure implementation of the project safety plan, company HSEMS, and quality standards</p></li><li><p>Capture lessons learned and best practices and participate in quality audits and closeout actions</p></li><li><p>Initiate offshore variation orders/claims, compile technical inputs, and support assignment of offshore durations</p></li><li><p>Assist in reviewing subcontractor invoices and provide clarifications to finance</p></li><li><p>Prepare and coordinate mobilization plans and support mobilization meetings with marine and field teams</p><br></li></ul><p><strong>Pre-Offshore Phase</strong></p><ul><li><p>Prepare the Risk Assessment Register, attend RA meetings, and circulate consolidated comments to the client and internal stakeholders</p></li><li><p>Prepare job cards for offshore hook-up works and develop detailed micro-schedules and manpower histograms for shutdown activities</p></li><li><p>Prepare JUB specifications for hired marine spread in line with CHOD requirements</p></li><li><p>Coordinate with OPE to ensure readiness and mobilization of all installation aids</p></li><li><p>Ensure timely pre-installation/load-out activities and availability of latest approved offshore documentation onboard.</p></li></ul><p><strong>Offshore Execution Phase</strong></p><ul><li><p>Assist in updating offshore schedules based on progress and resource availability and propose recovery measures for delays</p></li><li><p>Support coordination of subcontractor mobilization/demobilization and performance evaluation</p></li><li><p>Monitor daily offshore operations, attend daily meetings, and coordinate closely with clients, marine, and field teams</p></li><li><p>Conduct HSE audits and safety tours on offshore spreads</p></li><li><p>Interface with project and yard construction teams to maintain load-out dates and offshore continuity</p></li><li><p>Conduct joint walk-throughs on fabricated structures to avoid offshore carry-over</p></li><li><p>For hook-up scope, coordinate with E&amp;I, commissioning, and project teams to ensure JUB efficiency and compliance with CHOD durations, reporting potential delays in advance</p></li></ul><p><strong>Close-Out Phase</strong></p><ul><li><p>Assist in preparation of offshore final documentation and project close-out reports</p></li><li><p>Review contract documents and drawings to identify constructability issues and variation requirements</p></li><li><p>Support Construction Managers in directing offshore activities, ensuring resource availability, safety compliance, and adherence to contract and ISO requirements</p></li><li><p>Assist in schedule adjustments to manage changes, delays, and contingencies while controlling cost</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in engineering (Preferably Mechanical, Civil, Naval), or equivalent</p></li><li><p>Minimum 10 years' experience in Offshore Construction in Oil &amp; Gas Industry</p></li><li><p>Good commercial, financial and contractual awareness</p></li><li><p>Good negotiation and decision-making skills</p></li><li><p>Excellent spoken and written English language skills</p></li><li><p>Potential managerial skills</p></li><li><p>Excellent communication skills</p></li><li><p>Committed team player/ leader</p></li><li><p>Thorough understanding of offshore operations and equipment</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Responsible for external/Internal auditing and auditors’ requests. He/she is the first</p></li></ul><p>point of contact and responsible for the audit process</p><ul><li><p>Responsible for Internal monthly reporting</p></li><li><p>Lead the month end closing for all operational entities in line with the group</p></li></ul><p>reporting timetable</p><ul><li><p>Ensure the timely capture of all costs through accruals where necessary</p></li><li><p>Manage and maintain the fixed asset register, including tracking of work in</p></li></ul><p>progress and project completion for software development</p><ul><li><p>Propose cost control measures where appropriate</p></li><li><p>Coordinate with all stakeholders</p></li><li><p>Responsible for Taxes reporting VAT/ Income tax and tax returns</p></li><li><p>Ensure the completeness and accuracy of assets and liabilities through the</p></li></ul><p>preparation of overhead analytics schedules for all accounts on a monthly basis</p><ul><li><p>Intercompany reconciliation and reporting</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field is essential for a strong foundation.</li><li>Possession of CPA or CMA certification demonstrates a high level of professional competence.</li><li>Minimum of 5 years of progressive experience in general ledger accounting and financial operations.</li><li>Experience within the manufacturing or technology industry provides valuable sector-specific knowledge.</li></ul><p></p></section>

<p>Overview KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey. We invite you to join us. Why? When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards. Responsibilities Our newest opportunity is for a talented Surveyor to join our award-winning team in Abu Dhabi, UAE. This role will be vital to assist the wider team to ensure that the construction supervision of various infrastructure assets is carried out to the highest level of quality. The project site covers a large area and will include various wet and dry utilities as well as internal roads. We envisage success in this role to include: Attending requests for inspection for all survey and setting out based work on a daily basis, ensuring that all works are validated on site. Checking the contractor’s drawings and site operations in relation to required survey checks and reviews. Reviewing, understanding and implementing on site the current requirements. Preparing daily project reports (written and photographic) on progress of the works for survey related matters. Reviewing and commenting on shop drawings for setting out accuracy and identify any existing areas which may be affected by the proposed road construction works. Assisting the Senior Surveyor to address key stakeholder queries in relation to the orientation of the proposed works as required. Continually monitoring the works to ensure the contractor complies with his agreed site safety policies and proposed methods of working and where necessary prohibit continuation of unsafe execution of works by the Contractor. Ensuring that any safety concerns are reported to the site management team and relevant safety officers. Attending periodical technical, safety, quality and progress meetings as and when required. Reviewing the contractors ongoing and scheduled work to ensure that potential issues are identified and raised prior to causing an impact on the progress of the works on site.</p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include 5 years work experience partnered with a Bachelor's degree in Surveying or related field. Infrastructure related projects that involved your employer handling construction supervision will be essential. KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work. We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</p>

<p>Our client is seeking an experienced Service Governance Specialist (UAE National) is responsible for establishing, enforcing, and maturing the IT Service Governance Framework across the organization to ensure resilient, consistent, and compliant service delivery. Operating at the intersection of IT operations and corporate governance, this role leverages ITIL 4 and ISO 20000 Service Management System (SMS) standards to govern the end-to-end lifecycle of IT services. The Specialist acts as the primary governance authority over service performance, driving the transition from reactive operations to proactive service management. This includes overseeing Service Level Agreements (SLAs), operational KPIs, and IT General Controls (ITGC) while ensuring seamless integration with the broader Integrated Management System (IMS). Key Responsibilities • Design, implement, and maintain the internal IT Service Governance framework, strictly aligning workflows with ITIL 4 guiding principles, COBIT, and ISO 20000 requirements. • Govern the IT Service Catalog and Configuration Management Database (CMDB), ensuring they accurately reflect live operational dependencies, business criticality, and explicit service ownership. • Establish and enforce standardized operating procedures (SOPs) across the four dimensions of service management, covering organizations, technology, external suppliers, and value streams. • Define, govern, and monitor critical Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and Operational Level Agreements (OLAs) for all internal and external IT services. • Actively monitor ITSM dashboards and queues to identify service bottlenecks, workload imbalances, and recurring SLA breach trends across various assignment groups. • Produce executive-level governance reports, detailed SLA breach analyses, and operational performance scorecards for the COO and senior leadership to highlight operational risks. • Govern commercial relationships with third-party service providers, ensuring vendor performance consistently aligns with contractual SLAs and internal service quality standards. • Drive the Continual Improvement practice across the organization by facilitating mandatory Service Review Meetings and structured post-incident reviews for major service or security failures. • Enforce strict Quality Assurance (QA) on IT service documentation, ensuring incident closures and Problem Management records contain valid Root Cause Analysis (RCA) and actionable resolution steps. • Mandate and govern Knowledge Management practices, ensuring Level 1 and Level 2 support teams are empowered with up-to-date Knowledge Base articles to improve First Call Resolution (FCR) rates. • Serve as the primary liaison for internal and external IT Service Management (ITSM) audits, ensuring absolute audit-readiness and strict compliance with IT General Controls (ITGC) across all service management domains. • Identify operational service risks across the Service Management spectrum, ensure they are recorded in the central Risk Register, and manage the formal Risk Acceptance process for operational deviations.</p><p>• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. ITIL 4 Certification (Foundation required; • Nationality Requirement: Must be a UAE National (with a valid Emirates ID and Family Book). • Years of Experience: A minimum of 8+ years of progressive experience in IT Service Management (ITSM), Service Governance, or IT GRC roles within a complex enterprise or Managed Service Provider (MSP) environment. • Proven track record of operating successfully within ITIL-aligned service environments and directly contributing to corporate process maturity. • Hands-on experience in tracking day-to-day service performance, actively managing complex SLAs, and coordinating cross-functional service improvement plans. • Demonstrated experience in supporting and preparing technical documentation for internal and external IT audits • ITIL 4 Managing Professional or Strategic Leader is highly preferred). • ISO/IEC 20000 Lead Implementer or Lead Auditor certification. Familiarity with broader governance and IT service frameworks such as COBIT 2019, ISO 27001, and ISO 22301. • Certifications in Data Analytics or experience building executive dashboards within specialized ITSM administration platforms (e.g., ServiceNow, ManageEngine, Freshworks). Work Location: Abu Dhabi To view other vacancies we have, please check our website and follow us on our social media accounts - LinkedIn / Instagram Follow the Black Pearl channel on WhatsApp.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>Business Growth &amp; Revenue Leadership</strong></p><ul><li><p>Develop and execute the UAE market expansion strategy aligned with company objectives.</p></li><li><p>Own and achieve revenue, growth, and profitability targets for the region.</p></li><li><p>Identify and capitalize on new business opportunities across SMB, Mid-Market, and Enterprise segments.</p></li><li><p>Build and manage a robust sales pipeline to drive predictable revenue growth.</p></li></ul><p><strong>Sales Leadership</strong></p><ul><li><p>Lead end-to-end sales activities, including prospecting, client acquisition, negotiations, and account expansion.</p></li><li><p>Recruit, mentor, and manage a high-performing sales team.</p></li><li><p>Establish sales processes, forecasting mechanisms, and performance metrics.</p></li><li><p>Collaborate with marketing and product teams to optimize go-to-market strategies.</p></li></ul><p><strong>Strategic Partnerships</strong></p><ul><li><p>Build relationships with key stakeholders, channel partners, technology partners, and industry associations.</p></li><li><p>Identify strategic alliances that accelerate market penetration and customer acquisition.</p></li><li><p>Represent DoubleTick at industry events, conferences, and networking forums.</p></li></ul><p><strong>Customer Success &amp; Market Development</strong></p><ul><li><p>Work closely with customer success teams to ensure high customer retention and expansion.</p></li><li><p>Gather market intelligence, customer feedback, and competitive insights to influence product strategy.</p></li><li><p>Drive brand awareness and position DoubleTick as a market leader in business messaging and customer engagement solutions.</p></li></ul><p><strong>Operational Leadership</strong></p><ul><li><p>Manage regional business operations and ensure compliance with local regulations.</p></li><li><p>Monitor market trends, competitor activities, and emerging opportunities.</p></li><li><p>Prepare business plans, forecasts, and regular performance reports for leadership.</p></li></ul><p><strong><br><br>Required Qualifications</strong></p><p><strong>Experience</strong></p><ul><li><p>4+ years of experience in B2B SaaS sales, business development, or general management roles.</p></li><li><p>Minimum 3+ years in a leadership position managing revenue targets and sales teams.</p></li><li><p>Proven experience selling SaaS, CRM, MarTech, CPaaS, customer engagement, or communication platforms.</p></li><li><p>Demonstrated success in building and scaling business operations within the UAE market.</p></li><li><p>Strong network within the UAE business ecosystem.</p></li></ul><p><strong>Skills</strong></p><ul><li><p>Strong strategic thinking and commercial acumen.</p></li><li><p>Excellent consultative sales and negotiation skills.</p></li><li><p>Experience managing enterprise and mid-market sales cycles.</p></li><li><p>Strong leadership, team-building, and stakeholder management capabilities.</p></li><li><p>Ability to thrive in a fast-paced startup environment.</p></li></ul><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience in WhatsApp Business, customer engagement, automation, CRM, or messaging technology platforms.</p></li><li><p>Exposure to GCC markets beyond UAE.</p></li><li><p>MBA or equivalent business qualification preferred.</p></li></ul><p><strong>Key Success Metrics</strong></p><ul><li><p>Regional revenue growth.</p></li><li><p>New customer acquisition.</p></li><li><p>Enterprise account wins.</p></li><li><p>Customer retention and expansion.</p></li><li><p>Strategic partnership development.</p></li><li><p>Team performance and market share growth.<br></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong ownership mindset and execution-driven approach</p></li><li><p>Ability to manage multiple parallel technical projects</p></li><li><p>Strong collaboration with CS, support, engineering and product teams</p></li><li><p>Passion for AI, automation, and emerging technologies</p></li><li><p>Excellent organisational and stakeholder management skills</p></li><li><p>Ability to thrive in fast-moving startup environments.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a customer-focused and commercially driven <strong>Aftermarket Sales Engineer</strong> to join our Power &amp; Industrial Products Division in Dubai. This role plays a critical part in driving service and parts revenue while strengthening relationships with key Oil &amp; Gas and industrial customers.</p><p>You will be responsible for managing aftermarket sales, developing service proposals, and ensuring workshop utilization through strong pipeline generation and customer engagement. This is an exciting opportunity to combine your technical expertise with business development capabilities in a fast-paced and growth-oriented environment.</p><br><p><strong>What you will do</strong></p><ul><li><p>Drive service and spare parts revenue growth by managing customer accounts and expanding business opportunities</p></li><li><p>Develop technical proposals for overhaul solutions including winches and hoists</p></li><li><p>Identify and target new customers while re-engaging with inactive accounts to maximize revenue opportunities</p></li><li><p>Manage end-to-end sales cycles including quotations, negotiations, and order fulfillment</p></li><li><p>Ensure timely delivery of customer requirements while maintaining strong service quality and customer satisfaction</p></li><li><p>Build and maintain long-term relationships with key Oil &amp; Gas and industrial customers</p></li><li><p>Monitor market trends, competitor activity, and customer demand to support business growth</p></li><li><p>Collaborate with internal teams to ensure workshop utilization and efficient service delivery</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong technical and commercial knowledge of compressed air systems and industrial equipment</p></li><li><p>Proven ability in aftermarket sales and service operations</p></li><li><p>Excellent negotiation, communication, and presentation skills</p></li><li><p>Strong customer relationship management and account development skills</p></li><li><p>Good understanding of SAP and aftermarket service processes</p></li><li><p>Ability to manage multiple clients and projects simultaneously</p></li></ul><br><p><strong>About the team</strong></p><p>You will be part of the Power &amp; Industrial Products Division within FAMCO, supporting a high-performing team focused on delivering reliable aftermarket solutions to customers across the UAE. The team works closely with service, workshop, and operations functions to ensure high-quality delivery and strong customer satisfaction within the industrial and Oil &amp; Gas sectors.</p><br><p><strong>What equips you for the role</strong></p><ul><li><p>Bachelor’s degree in Mechanical or Electrical Engineering (MBA is an advantage)</p></li><li><p>Minimum 5+ years’ experience in aftersales/service of compressed air systems or related equipment</p></li><li><p>Strong experience working with Oil &amp; Gas customers and industrial clients</p></li><li><p>Knowledge of centrifugal, rotary, and lubricated compressors is highly desirable</p></li><li><p>Experience managing techno-commercial contracts and long-term service agreements</p></li><li><p>Strong business acumen and ability to deliver revenue and margin targets</p></li><li><p>UAE or regional experience in a similar role is preferred</p></li></ul><p></p></section>