Wordpress Developer Jobs in UAE
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced Senior Transport Planner to join our planning and development team in Abu Dhabi, United Arab Emirates. This is an excellent opportunity for a detail-oriented professional who is passionate about creating sustainable transportation solutions and is ready to take the next step in their career. We're looking for an enthusiastic individual who combines analytical expertise with collaborative spirit to support our expanding portfolio of diverse and innovative projects across the region.</p><br><p>In this role, you will work with private and public sector clients, architects, planners, and other development professionals throughout the project lifecycle. You'll have the opportunity to contribute to a variety of exciting projects spanning residential, commercial, infrastructure, and sustainable development sectors. This position offers the chance to work across multiple offices and collaborate with teams from various professions on strategically important initiatives.</p><br><p>Our core transport-related work focuses on supporting clients' planning applications and development strategies. You will be instrumental in delivering high-quality technical analysis and strategic recommendations that drive project success. This role is ideal for someone who thrives in a dynamic environment, values innovation, and is committed to mentoring emerging talent while advancing their own professional growth.</p><br><ul><li>Lead the preparation, analysis, and delivery of Transport Assessments, Transport Statements, Travel Plans, Delivery and Servicing Plans, and other technical reports to support development applications and strategic planning initiatives</li><li>Conduct comprehensive transportation analysis using industry-standard software packages and tools to evaluate feasibility, impact, and optimization opportunities for development projects</li><li>Collaborate effectively with internal teams, clients, architects, planners, and regulatory bodies throughout the development lifecycle, ensuring alignment on project objectives and deliverables</li><li>Mentor and supervise junior planning staff, providing guidance on technical standards, project delivery, and professional development while ensuring work quality meets organizational benchmarks</li><li>Develop and present compelling transportation strategies, feasibility studies, and masterplan recommendations to clients and stakeholders, including public forums and regulatory presentations</li><li>Support the preparation of fee proposals for new projects and work with project managers to ensure timely and budget-conscious delivery of all assignments</li><li>Engage in strategic negotiations with local authorities and regulatory bodies, demonstrating strong communication skills and deep understanding of regional planning frameworks</li><li>Contribute to the development of innovative transportation solutions that prioritize sustainability, efficiency, and long-term strategic goals</li><li>Maintain organized project documentation and ensure transparent communication with all stakeholders regarding project progress, challenges, and outcomes</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in an analytical discipline such as Engineering, Geography, Mathematics, Economics, Urban Planning, or a related field</li><li>Proven professional experience in development-related transport planning with a demonstrated track record of preparing Transport Assessments, Transport Statements, Travel Plans, and similar technical documentation</li><li>Proficiency with transportation software packages, data analysis tools, and MS Office applications (particularly Excel and Word) for analysis, modelling, and report preparation</li><li>Demonstrated experience liaising with clients, local authorities, and regulatory bodies; familiarity with planning systems and development approval processes</li><li>Excellent written and verbal communication skills with the ability to present confidently to diverse audiences</li><li>Proven ability to lead project work, delegate effectively, and mentor junior staff</li><li>Experience in understanding client briefs, developing fee proposals, and managing project budgets and timelines</li></ul><p><strong>Preferred Qualifications:</strong></p><br><ul><li>Master's degree in Transportation Planning, Urban Planning, Civil Engineering, or related discipline, and professional membership with a recognised institution such as CIHT, SoRSA, CILT, IHE, TPS, or ICE</li><li>Experience with GIS software, spatial analysis tools, large-scale infrastructure projects, or strategic transportation planning initiatives</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>The Multi Property Assistant Director of Finance manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<br>A Full Time position based at JW Marriott Marquis Dubai.<br>Number of Direct Reports - 8<br>Titles of Direct Reports – Accounting Manager, Assistant Accounting Manager, General Cashier, Paymaster, Cost Controller, Assistant Manager<br>CANDIDATE PROFILE<br>Education and Experience<br>Bachelor's degree in Finance and Accounting or related major; 5 years’ experience in the finance and accounting or related professional area, with at least 4 years’ experience on property.<br>OR<br>Master's degree in Finance and Accounting or related major; no work experience required.<br>Skills and Knowledge<br>Economics and Accounting<br>- Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.<br>Basic Computer Skills<br>- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematics<br>- Using mathematics to solve problems.<br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>Analytical/Critical Thinking<br>- The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Reading Comprehension<br>- Understanding written sentences and paragraphs in work related documents.<br>Writing<br>- Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension<br>- The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Administration and Management<br>- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>Number Facility<br>- The ability to add, subtract, multiply, or divide quickly and correctly.<br>Purchasing and Materials Management<br>- Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control (e.g., accounting and budgeting). <br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Management Competencies<br>Adaptability<br>- Ability to effectively adjust to major changes in work tasks or the work environment.<br>Applied Business Knowledge<br>- Understands market dynamics, enterprise level objectives, financial metrics, and important aspects of Marriott's business; skilled at using business knowledge to anticipate opportunities and risks.<br>Building a Successful Team<br>- Skilled at building a cohesive team and facilitating goal accomplishment.<br>Building Strategic Working Relationships<br>- Skilled at developing and using collaborative relationships to facilitate the accomplishment of work goals. <br>Building Trust<br>- Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.<br>Communication<br>- Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. <br>High Work Standards<br>- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks. <br>Leading Through Vision and Values<br>- Keeps Marriott's values and business strategy at the forefront of decision making and actions.<br>Planning and Organizing<br>- Skilled at establishing courses of action for self and others to ensure work is completed efficiently.<br>Strategic Decision Making<br>- Ability to gather and organize information relevant to a long-range goal or vision, develop alternative strategies, and execute a course of action to carry out strategy.<br>CORE WORK ACTIVITIES<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Ensuring P&L Accuracy<br>- Ensuring Profits and Losses are documented accurately.<br>Creating Annual Budget<br>- Analyzing information, forecasting sales against expenses and creating annual budget plans.<br>Ensuring Report Delivery Deadlines<br>- Submitting reports in a timely manner, ensuring delivery deadlines.<br>Demonstrating Leadership<br>- Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Monitoring Actual vs. Projected Sales<br>- Compiling information, analyzing and monitoring actual sales against projected sales.<br>Comparing Budgeted Wages to Actual Wages<br>- Analyzing differences between actual budget wages and forecasted wages for more efficient budget planning.<br>Achieving/Exceeding Goals<br>- Achieving and exceeding goals including performance goals, budget goals, team goals, etc.<br>Analyzing Data or Information<br>- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>Developing and Executing Business Plans<br>- Thinking creatively and practically to develop, execute and implement new business plans<br>Generating and Delivering Accurate and Timely Results<br>- Generating and providing accurate and timely results in the form of reports, presentations, etc.<br>Meeting the Needs of Key Stakeholders<br>- Understanding and meeting the needs of key stakeholders (owners, corporate, guests, etc.).<br>Oversees internal, external and regulatory audit processes.<br>Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<br>Celebrates successes by publicly recognizing the contributions of team members.<br>Establishes and maintains open, collaborative relationships with employees.<br>Ensures employees establish and maintain open, collaborative relationships within their team.<br>Participates in the employee performance appraisal process, providing feedback as needed.<br>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensures property policies are administered fairly and consistently.<br>Utilizes an "open door" policy.<br>Solicits employee feedback<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Role Description A Head of Operations is responsible for leading and overseeing the organization's day-to-day operational activities, developing operational strategies, managing teams and resources, improving processes, controlling costs, and ensuring the efficient delivery of products and services. The role works closely with senior management and cross-functional departments to achieve business objectives, maintain operational excellence, ensure regulatory compliance, and drive sustainable organizational growth. Key Responsibilities Lead and oversee the organization's overall day-to-day operational activities. Develop and implement operational strategies, plans, policies, procedures, and performance objectives aligned with business goals. Translate organizational strategy into practical operational plans, priorities, targets, and measurable outcomes. Manage and coordinate multiple departments, teams, business units, projects, and operational functions as required. Establish operational KPIs, performance standards, service levels, productivity targets, and business-performance metrics. Monitor operational performance and ensure departments consistently achieve agreed objectives and targets. Identify operational bottlenecks, inefficiencies, service gaps, resource constraints, and process risks. Develop and implement initiatives to improve operational efficiency, productivity, service quality, profitability, and customer satisfaction. Lead continuous-improvement programs, process optimization, workflow redesign, automation, and operational transformation initiatives. Manage operational budgets, expenditure, resource allocation, cost controls, and financial-performance targets. Monitor operating costs and identify opportunities to reduce waste, improve resource utilization, and increase operational profitability. Develop workforce plans and ensure appropriate staffing levels, skills, structures, and resources are available to support business requirements. Lead, coach, mentor, and develop managers, supervisors, and operational teams. Establish clear responsibilities, performance expectations, accountability structures, and reporting lines across operational functions. Support recruitment, onboarding, training, performance management, succession planning, and employee-development initiatives. Promote a culture of accountability, collaboration, operational discipline, customer service, and continuous improvement. Coordinate closely with finance, HR, procurement, supply chain, logistics, sales, marketing, IT, legal, compliance, and other departments. Ensure effective communication and coordination between operational teams and senior management. Oversee supply chain, procurement, logistics, facilities, production, service delivery, customer operations, or other business functions where applicable. Monitor operational capacity, workflow, demand, resources, inventory, equipment, facilities, and service requirements. Ensure products and services are delivered according to agreed quality, cost, schedule, and service standards. Monitor customer-service performance, customer complaints, service failures, operational incidents, and corrective actions. Develop and maintain operational policies, standard operating procedures (SOPs), workflows, controls, and process documentation. Ensure operational activities comply with applicable laws, regulations, contractual requirements, industry standards, and company policies. Work with legal, compliance, risk, and quality teams to identify and mitigate operational and regulatory risks. Establish appropriate risk-management, business-continuity, emergency-response, and operational-resilience processes. Lead operational response to critical incidents, business disruptions, service failures, supply interruptions, and other major operational challenges. Monitor supplier, contractor, service-provider, and third-party performance where applicable. Negotiate or support commercial arrangements, service agreements, operational contracts, and supplier relationships as required. Review operational reports, financial information, customer data, productivity metrics, and performance trends to support management decisions. Prepare operational dashboards, management reports, business reviews, forecasts, budgets, and strategic recommendations. Use data and business intelligence to identify trends, risks, opportunities, and operational improvement priorities. Oversee implementation of operational technology, ERP systems, workflow platforms, automation tools, and digital-transformation initiatives. Ensure effective management and protection of company assets, equipment, facilities, technology, and operational resources. Monitor operational quality, safety, security, compliance, and service standards. Establish audit, inspection, quality-control, and operational-review processes where required. Work with senior leadership to develop annual operating plans, budgets, growth strategies, and organizational priorities. Support business expansion, new-site launches, new products or services, market entry, restructuring, and strategic operational initiatives. Evaluate operational risks and develop contingency plans, alternative processes, and recovery strategies. Maintain strong relationships with key customers, partners, suppliers, regulators, service providers, and other stakeholders. Ensure confidentiality and appropriate protection of operational, commercial, financial, employee, customer, and strategic information. Monitor industry trends, market developments, emerging technologies, operational best practices, and competitive practices. Identify opportunities to improve operational efficiency, profitability, service quality, productivity, scalability, customer satisfaction, and organizational performance. Contribute to continuous improvement of business operations, workforce performance, process efficiency, cost management, risk control, service delivery, and long-term organizational growth. Qualifications Bachelor's degree in Business Administration, Operations Management, Management, Supply Chain Management, Engineering, or a related field. Master's degree in Business Administration (MBA), Operations Management, or a related discipline is advantageous. Significant experience in operations management, business operations, general management, or a related senior leadership position. Demonstrated experience managing multiple operational functions, departments, teams, projects, or business units. Strong knowledge of operational strategy, business processes, performance management, resource planning, cost control, and organizational development. Proven experience developing and implementing operational strategies, policies, procedures, KPIs, and performance-improvement programs. Strong financial understanding, including budgeting, forecasting, cost management, profitability analysis, and resource allocation. Excellent leadership, team-management, coaching, mentoring, delegation, and organizational-development skills. Strong analytical, strategic-thinking, problem-solving, decision-making, and risk-management abilities. Excellent communication, negotiation, presentation, stakeholder-management, and interpersonal skills. Strong understanding of process improvement methodologies, operational excellence, Lean, Six Sigma, or similar approaches is advantageous. Proficiency in Microsoft Office, particularly Excel, Power Point, Word, and Outlook. Familiarity with ERP, CRM, business intelligence, workflow-management, operational reporting, and other enterprise systems is advantageous. Strong knowledge of compliance, risk management, health and safety, quality management, and business-continuity principles. Experience managing suppliers, contractors, service providers, strategic partners, and external stakeholders is advantageous. Strong understanding of workforce planning, organizational structures, talent development, and performance-management practices. Ability to analyze operational data, identify performance trends, and convert insights into practical business improvements. Experience leading organizational change, digital transformation, process automation, restructuring, or business-expansion initiatives is advantageous. Ability to manage complex operations, competing priorities, tight deadlines, operational disruptions, and high-pressure situations. Relevant professional qualifications in operations management, supply chain, project management, Lean Six Sigma, or business management are advantageous. Strong ability to work effectively with CEOs, executive leadership, department heads, managers, employees, customers, suppliers, regulators, and other stakeholders. Professional, strategic, accountable, decisive, commercially aware, proactive, adaptable, and results-oriented. Strong commitment to operational excellence, business performance, cost efficiency, service quality, employee development, risk management, customer satisfaction, scalability, and continuous improvement.
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<p><span>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice and licensure as per the regulator. </span></p><br><p><span><u>The post holder will:</u></span></p><br><ul><li><p><span>Always speak up if safety is a concern</span></p><br></li><li><p><span>Treat all patients with kindness, respect and compassion</span></p><br></li><li><p><span>Recognize and work within the limits of their own competence</span></p><br></li><li><p><span>Take responsibility for their own actions</span></p><br></li><li><p><span>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</span></p><br></li><li><p><span>Perform additional duties when required</span></p><br></li></ul><p><span><u>Education and Training:</u></span></p><br><ul><li><p><span>Ensure relevant training and competency is undertaken to deliver care safely.</span></p><br></li><li><p><span>Maintain up-to-date mandatory training requirements.</span></p><br></li><li><p><span>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</span></p><br></li><li><p><span>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</span></p><br></li><li><p><span>Support and supervise pre-registration and new nurses and other health care workers when required.</span></p><br></li><li><p><span>Participate in teaching, mentorship and preceptorship when required.</span></p><br></li><li><p><span>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.</span></p><br></li><li><p><span>Participate in Performance Improvement Plans when required.</span></p><br></li><li><p><span>Share knowledge and skill with others, to improve patient care and services.</span></p><br></li><li><p><span>Ensure they are skilled, trained and competent before using any medical device.</span></p><br></li><li><p><span>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</span></p><br></li></ul><p><span><u>Quality Assurance and Governance:</u></span></p><br><ul><li><p><span>Speak up, if something isn't right.</span></p><br></li><li><p><span>Maintain awareness of and comply with, the NMC Policies and Procedures</span></p><br></li><li><p><span>Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</span></p><br></li><li><p><span>Uphold the regulatory and accreditation standards.</span></p><br></li><li><p><span>Continually seek to improve the service of and care delivery for patients and their families.</span></p><br></li><li><p><span>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner.</span></p><br></li><li><p><span>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.</span></p><br></li><li><p><span>Promote customer service based on NMC patient satisfaction results.</span></p><br></li><li><p><span>Share best practices and quality patient outcomes through audit.</span></p><br></li><li><p><span>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.</span></p><br></li><li><p><span>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</span></p><br></li></ul><p><span><u>Professional:</u></span></p><br><ul><li><p><span>Always uphold the reputation of the nursing profession.</span></p><br></li><li><p><span>Act as a positive role model for all nursing and support staff.</span></p><br></li><li><p><span>Must have insight of own behaviour and in others.</span></p><br></li><li><p><span>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.</span></p><br></li><li><p><span>Comply will all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.</span></p><br></li><li><p><span>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</span></p><br></li><li><p><span>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</span></p><br></li><li><p><span>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.</span></p><br></li><li><p><span>Assist in updating clinical policies and guidelines in line with skill and experience.</span></p><br></li><li><p><span>Assist, engage with and contribute to the professional development of colleagues.</span></p><br></li><li><p><span>Ensure re-licensure is managed in a timely manner.</span></p><br></li><li><p><span>Always maintain patient confidentiality.</span></p><br></li><li><p><span>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</span></p><br></li><li><p><span>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</span></p><br></li></ul><p><span><u>Equality and Diversity: </u></span></p><br><ul><li><p><span>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</span></p><br></li></ul><p><span><u>Infection Prevention and Control (IPC): </u></span></p><br><ul><li><p><span>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</span></p><br></li><li><p><span>The strictest hand hygiene compliance encompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</span></p><br></li></ul><p><span><u>Safeguarding Children: </u></span></p><br><ul><li><p><span>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment. </span></p><br></li><li><p><span>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law) </span></p><br><p><span>https://www.khda.gov.ae/CMS/WebParts/TextEditor/Documents/Children_Law_English.pdf</span></p><br></li><li><p><span>Comply with OSHMS instructions, policies and safe working procedures.</span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems.</span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures.</span></p><br></li><li><p><span>Not wilfully or recklessly endanger anyone’s health and safety.</span></p><br></li><li><p><span>Assist with the preparation of risk assessments.</span></p><br></li><li><p><span>Report OSH Hazards, incidents, near misses and issues.</span></p><br></li><li><p><span>Reduce, Reuse, Recycling of waste as much as possible.</span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills.</span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</span></p><br></li><li><p><span>Adhere to Proper Manual Handling Techniques - Consistently apply safe manual handling practices in all patient care activities to minimize the risk of injury to oneself and patients.</span></p><br></li><li><p><span>Utilize Proper Body Mechanics - Employ appropriate body mechanics when lifting, transferring, or assisting patients, and while moving equipment (e.g., wheelchairs) to prevent strain and injury.</span></p><br></li><li><p><span>Reduce Slip, Trip, and Fall Hazards - Actively mitigate risks of slips, trips, and falls by maintaining a clear and hazard-free environment, wearing supportive, non-slip footwear, and promptly removing obstacles from walkways.</span></p><br></li><li><p><span>Ensure Equipment Safety and Report Malfunctions - Verify that all equipment used in patient care is in safe working condition before each use. Promptly report any malfunctions or safety concerns according to facility protocols.</span></p><br></li><li><p><span>Initiate Emergency, Safety, and Fire Safety Protocols as Needed - Follow established protocols for emergency situations, including safety practices and fire safety measures, and respond to incidents in accordance with OSH and hospital guidelines.</span></p><br></li></ul><p><span><u>Occupational Safety and Health Management Systems (OSHMS) Responsibilities:</u></span></p><br><p><span>General Responsibilities:</span></p><br><p><span>Nurse Specific Responsibilities:</span></p><br><p><span><u>Abu Dhabi Healthcare Information and Cyber Security (ADHICS) Responsibilities:</u></span></p><br><ul><li><p><span>Adhere to information systems policies and procedures as the Health Care Organization requires.</span></p><br></li><li><p><span>Ensure that documentation in the health record reflects accuracy, integrity and authenticity.</span></p><br></li><li><p><span>Follow security and privacy policies and procedures when using networks, including intranet and Internet.</span></p><br></li><li><p><span>Follow confidentiality and security measures to protect electronic health information.</span></p><br></li><li><p><span>Maintain data integrity and validity within an information system.</span></p><br></li><li><p><span>Report any possible breaches of confidentiality in accordance with organizational policies.</span></p><br></li><li><p><span>Apply departmental and organizational data and information system security policies</span></p><br></li><li><p><span>Use basic word processing, spreadsheet, and desktop presentation applications as applicable to your work.</span></p><br></li><li><p><span>Demonstrate proficiency in the Windows operating environment.</span></p><br></li><li><p><span>Demonstrate use of email, addressing, forwarding, attachments, netiquette.</span></p><br></li></ul><p><span><u>Business Continuity Management Responsibilities:</u></span></p><br><p><span>General Responsibilities:</span></p><br><ul><li><p><span>Achieving an adequate level of general awareness regarding business continuity.</span></p><br></li><li><p><span>Being aware of the contents of their service areas disaster recovery plan and any specific role or responsibilities allocated.</span></p><br></li><li><p><span>Participating actively in the business continuity programme when required</span></p><br></li><li><p><span>Ensuring information governance standards conti</span></p></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&nbsp;<strong>partnership</strong>, create an environment that attracts the&nbsp;<strong>most talented professionals</strong>&nbsp;and allows them to flourish, and regulate&nbsp;<strong>growth</strong>&nbsp;to maintain&nbsp;<strong>excellence</strong>&nbsp;in our service standards.</p><br><br><p>We are seeking an accomplished and highly experienced <strong>Senior Resident Engineer</strong> to lead site supervision and construction delivery oversight for a large-scale building project in Dubai, UAE. This client-facing leadership role requires strong technical expertise in civil, electrical, or mechanical engineering, with proven experience supervising complex construction works, coordinating multidisciplinary site teams, and ensuring that project execution aligns with approved drawings, specifications, contract requirements, quality standards, safety expectations, and project objectives.</p><br><p>The ideal candidate will have extensive experience managing supervision and construction activities for similar-sized buildings, preferably within <strong>data center</strong>, mission-critical, industrial, infrastructure, or large-scale commercial developments. The role also requires a strong awareness of construction contracts, contract administration, claims, variations, and contractual obligations.</p><br><p>You will play a key role in representing the client’s interests on site, coordinating with contractors, consultants, engineers, project managers, and stakeholders to ensure construction works are delivered safely, efficiently, and in accordance with the project’s technical, commercial, schedule, and quality requirements.</p><br>RESPONSIBILITIES<ul><li>Lead site supervision activities across civil, structural, architectural, mechanical, electrical, and related construction works, ensuring compliance with approved drawings, specifications, standards, and project requirements.</li><li>Serve as the senior site representative and primary technical interface between the client, consultants, contractors, subcontractors, and project stakeholders.</li><li>Oversee construction progress, site activities, inspections, technical coordination, quality performance, and contractor execution.</li><li>Monitor contractor performance to ensure works are completed safely, on schedule, within quality expectations, and in accordance with contractual obligations.</li><li>Review construction methodologies, method statements, inspection and test plans, material submittals, shop drawings, technical submissions, and site execution plans.</li><li>Coordinate with discipline engineers to resolve technical issues, design clarifications, RFIs, site constraints, and constructability challenges.</li><li>Chair and participate in site coordination meetings, progress meetings, technical workshops, and contractor review sessions.</li><li>Review contractor progress reports, site records, inspection results, NCRs, quality observations, and corrective action plans.</li><li>Ensure that works are properly inspected, tested, documented, and accepted in line with project quality procedures and applicable codes and standards.</li><li>Monitor project risks, delays, interface issues, and site constraints, escalating critical matters to project leadership with recommended corrective actions.</li><li>Support contract administration activities, including review of variations, claims, delay events, change requests, contractual notices, and commercial documentation.</li><li>Provide input on contractor payment applications, progress assessments, change orders, and claims from a technical and site execution perspective.</li><li>Ensure proper coordination between construction, design, procurement, project controls, cost, quality, safety, commissioning, and handover teams.</li><li>Support schedule monitoring by validating actual site progress against the approved construction schedule and identifying areas of delay or concern.</li><li>Promote effective communication and coordination across all site stakeholders to support timely decision-making and issue resolution.</li><li>Ensure that all site activities comply with applicable UAE regulations, local authority requirements, client standards, project specifications, and industry best practices.</li><li>Support testing, commissioning, handover, snagging, closeout, and turnover activities to ensure project completion requirements are achieved.</li><li>Mentor and guide site engineering teams, promoting accountability, technical excellence, quality, safety, and professional conduct.</li><li>Perform other related duties as required and assigned.</li></ul>QUALIFICATIONSRequired qualifications:<ul><li><strong>20+ years</strong> of experience in resident engineering, construction supervision, project management, site engineering, or construction management for large-scale building, infrastructure, industrial, or mission-critical projects.</li><li>Bachelor’s degree in Civil Engineering, Electrical Engineering, Mechanical Engineering, Construction Management, or a related technical field.</li><li>Senior-level engineering background in <strong>Civil</strong> or <strong>Electrical &amp; Mechanical</strong> disciplines.</li><li>Proven experience supervising and managing the construction of similar-sized buildings or complex large-scale developments.</li><li>Prior experience working on <strong>data center</strong>, mission-critical, industrial, infrastructure, or large-scale commercial building projects is highly desirable.</li><li>Strong technical understanding of multidisciplinary construction activities, including civil, structural, architectural, mechanical, electrical, and building services works.</li><li>Demonstrated experience leading site supervision teams and coordinating contractors, consultants, subcontractors, and client representatives.</li><li>Strong awareness of construction contract law, contract administration, claims, variations, notices, change management, and contractual obligations.</li><li>Ability to review and interpret drawings, specifications, contracts, method statements, shop drawings, material submittals, schedules, and technical documentation.</li><li>Experience in monitoring contractor performance, site progress, quality compliance, safety practices, and construction deliverables.</li><li>Strong understanding of quality assurance, site inspection processes, NCR management, testing, commissioning, handover, and closeout requirements.</li><li>Excellent communication, leadership, negotiation, and stakeholder management skills.</li><li>Strong problem-solving skills with the ability to resolve technical, contractual, and site coordination issues in a timely manner.</li><li>Ability to manage multiple priorities and make sound decisions in a fast-paced, client-facing project environment.</li><li>Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.</li></ul>Preferred qualifications:<ul><li>Master’s degree in Engineering, Construction Management, Project Management, or a related field.</li><li>Professional Engineer, Chartered Engineer, or equivalent professional registration.</li><li>Professional certifications, such as PMP, RICS, CIOB, FIDIC, or other relevant credentials in construction/project management.</li><li>Experience working on <strong>hyperscale data centers</strong> or other large-scale, mission-critical facilities.</li><li>Experience working in a PMC, owner’s representative, consultant, or client-side supervision role.</li><li>Previous experience working in Dubai, the UAE, or the wider GCC region.</li><li>Familiarity with UAE authority requirements, permitting processes, inspections, and local construction regulations.</li><li>Knowledge of FIDIC-based contracts and international construction contract administration practices.</li><li>Familiarity with Primavera P6, Microsoft Project, Aconex, Procore, Oracle Primavera Cloud, or other project management and document control platforms.</li></ul>POSITION DETAILS<ul><li><strong>Location (On-site):</strong> Dubai, United Arab Emirates</li><li><strong>Position:</strong> Senior Resident Engineer</li><li><strong>Position Classification:</strong> Salary-based full-time hours</li></ul><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&nbsp;<strong>partnership</strong>, create an environment that attracts the&nbsp;<strong>most talented professionals</strong>&nbsp;and allows them to flourish, and regulate&nbsp;<strong>growth</strong>&nbsp;to maintain&nbsp;<strong>excellence</strong>&nbsp;in our service standards.</p><br><br><p>We are seeking an experienced and commercially focused <strong>EPC Procurement Lead</strong> to lead EPC pre-qualification, tendering, bid evaluation, and procurement support activities for large-scale construction and mission-critical projects in Dubai, UAE. This client-facing role requires strong technical, commercial, procurement, and stakeholder management capabilities, with a focus on ensuring that EPC procurement activities are structured, competitive, compliant, and aligned with project objectives.</p><br><p>The ideal candidate will have a background in Quantity Surveying, Engineering, Procurement, Construction Management, or a related discipline, with proven experience leading EPC pre-qualification and bid evaluation for large-scale data center or comparable projects with significant capital expenditure.</p><br><p>You will play a key role in supporting the successful procurement of EPC contractors and major project packages by managing pre-qualification processes, coordinating technical and commercial evaluations, supporting tender governance, and helping ensure the selection of capable, compliant, and commercially competitive bidders.</p><br>RESPONSIBILITIES<ul><li>Lead EPC procurement activities, including contractor pre-qualification, tender planning, bid evaluation, clarification management, and award recommendation support.</li><li>Develop and manage pre-qualification strategies, evaluation criteria, bidder questionnaires, scoring matrices, and contractor assessment documentation.</li><li>Coordinate the evaluation of EPC contractors based on technical capability, financial strength, project experience, HSE performance, quality systems, delivery capacity, and commercial competitiveness.</li><li>Lead or support tendering activities for large-scale EPC packages, including tender documentation, bidder communications, clarification logs, addenda, and tender submission tracking.</li><li>Coordinate with project management, engineering, commercial, contracts, cost, planning, legal, and client stakeholders to ensure procurement requirements are clearly defined and properly evaluated.</li><li>Manage technical and commercial bid evaluation processes, ensuring alignment between evaluation teams and consistency across scoring, comments, clarifications, and recommendations.</li><li>Review EPC contractor submissions, including qualifications, assumptions, exclusions, pricing, schedules, delivery plans, procurement strategies, staffing plans, and risk registers.</li><li>Prepare bid comparison sheets, evaluation reports, recommendations for award documents, procurement trackers, and executive summaries for client and leadership review.</li><li>Lead clarification meetings, bidder interviews, commercial alignment discussions, and negotiation support sessions.</li><li>Identify procurement, commercial, technical, schedule, contractual, and delivery risks within pre-qualification and bid submissions.</li><li>Support risk mitigation strategies by working with contracts, legal, cost, and technical teams to address commercial exposure, scope gaps, pricing inconsistencies, and contractual deviations.</li><li>Ensure procurement activities are conducted in a fair, transparent, compliant, and properly documented manner.</li><li>Support the development and review of EPC procurement packages, scopes of work, pricing schedules, contract exhibits, and evaluation templates.</li><li>Coordinate with cost management teams to validate bid pricing, benchmark submissions, and support budget alignment.</li><li>Maintain accurate procurement records, pre-qualification files, bid evaluation documentation, approval records, correspondence, and decision logs.</li><li>Support procurement reporting, tender dashboards, bidder status updates, and procurement progress reviews.</li><li>Guide project teams on EPC procurement best practices, bidder evaluation, procurement governance, and commercial risk management.</li><li>Perform other related duties as required and assigned.</li></ul>QUALIFICATIONSRequired qualifications<ul><li><strong>12+ years</strong> of experience in EPC procurement, tender management, procurement management, commercial management, quantity surveying, contracts, or construction procurement within large-scale construction, infrastructure, industrial, or mission-critical projects.</li><li>Bachelor’s degree in <strong>Quantity Surveying, Civil Engineering, Mechanical Engineering, Electrical Engineering, Procurement, Supply Chain, Construction Management</strong>, or a related field.</li><li>Proven experience leading <strong>EPC pre-qualification and bid evaluation</strong> processes.</li><li>Experience leading EPC procurement activities for at least <strong>2 data centers or comparable large-scale projects</strong> with <strong>CapEx exceeding USD 50M per site</strong>.</li><li>Strong understanding of EPC procurement models, contractor pre-qualification, tendering procedures, bid evaluation, commercial analysis, and procurement governance.</li><li>Experience developing pre-qualification criteria, bidder evaluation matrices, scoring systems, bid comparison sheets, and recommendations for award documentation.</li><li>Strong ability to review technical and commercial submissions, pricing schedules, exclusions, assumptions, deviations, delivery plans, and contractor qualifications.</li><li>Experience coordinating with multidisciplinary stakeholders, including project management, engineering, cost, planning, legal, contracts, procurement, commercial, and client representatives.</li><li>Strong understanding of construction procurement, EPC contracting, contract risk allocation, scope definition, pricing structures, payment terms, variations, claims, and performance obligations.</li><li>Ability to identify procurement risks, bidder limitations, commercial gaps, scope omissions, pricing inconsistencies, and contractual exposure.</li><li>Strong communication, negotiation, leadership, and stakeholder management skills.</li><li>Excellent written and verbal English fluency.</li><li>Strong analytical and organizational skills with excellent attention to detail.</li><li>Ability to manage multiple procurement packages, deadlines, bidder communications, and stakeholder inputs in a fast-paced project environment.</li><li>Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.</li></ul>Preferred qualifications<ul><li>Experience working on <strong>data center</strong>, hyperscale, mission-critical, industrial, infrastructure, or large-scale commercial building projects.</li><li>Experience working in a PMC, owner’s representative, consultant, developer, client-side procurement, or major contractor environment.</li><li>Previous experience working in Dubai, the UAE, or the wider GCC region.</li><li>Strong knowledge of FIDIC-based contracts, EPC contract structures, tender governance, and commercial risk management.</li><li>Master’s degree in Engineering, Construction Management, Quantity Surveying, Procurement, Supply Chain, Commercial Management, or a related field.</li><li>Professional certifications or memberships such as <strong>CIPS</strong>, <strong>MRICS</strong>, <strong>RICS</strong>, <strong>PMP</strong>, <strong>AACE</strong>, or equivalent.</li><li>Knowledge of regional EPC contractor markets, supplier capability, procurement routes, and UAE/GCC construction delivery models.</li><li>Experience using procurement, contract management, cost management, or document control platforms such as Aconex, Procore, Oracle Primavera Cloud, SAP, or similar systems.</li><li>Arabic language capability is preferred but not required.</li></ul>POSITION DETAILS<ul><li><strong>Location (On-site):</strong> Dubai, United Arab Emirates</li><li><strong>Position:</strong> EPC Procurement Lead</li><li><strong>Position Classification:</strong> Salary-based full-time hours</li></ul><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&nbsp;<strong>partnership</strong>, create an environment that attracts the&nbsp;<strong>most talented professionals</strong>&nbsp;and allows them to flourish, and regulate&nbsp;<strong>growth</strong>&nbsp;to maintain&nbsp;<strong>excellence</strong>&nbsp;in our service standards.</p><br><br><p>We are seeking an accomplished and highly experienced <strong>Project Management MEP Coordinator</strong> to support the planning, coordination, supervision, and delivery of MEP works for a large-scale project in Dubai, UAE. This client-facing role requires strong technical expertise in mechanical and electrical systems, combined with extensive experience in construction supervision, scheduling, planning, coordination, and project delivery for complex building projects.</p><br><p>The ideal candidate will have a strong background in <strong>Mechanical or Electrical Engineering</strong>, with proven experience coordinating multidisciplinary MEP works on large-scale construction projects, preferably within <strong>data center</strong>, mission-critical, industrial, infrastructure, or high-tech commercial developments.</p><br><p>You will play a key role in supporting project management and construction delivery by coordinating MEP activities, monitoring progress against schedule, resolving technical and interface issues, and ensuring MEP works are executed in accordance with approved drawings, specifications, quality standards, safety requirements, and project objectives.</p><br>RESPONSIBILITIES<ul><li>Coordinate and oversee MEP construction activities across mechanical, electrical, plumbing, fire protection, ELV/ICT, and related building services disciplines.</li><li>Support project management teams in the supervision, planning, scheduling, and delivery of MEP works on site.</li><li>Monitor MEP progress against approved construction schedules, look-ahead plans, milestones, and project delivery targets.</li><li>Coordinate with contractors, consultants, discipline engineers, project controls teams, vendors, and client representatives to ensure effective MEP execution and alignment.</li><li>Review MEP construction plans, method statements, inspection and test plans, shop drawings, material submittals, technical submissions, and site coordination documents.</li><li>Identify MEP interface issues, coordination gaps, design conflicts, procurement constraints, and construction risks, and support timely resolution.</li><li>Participate in MEP coordination meetings, progress meetings, technical workshops, planning sessions, and site inspections.</li><li>Support schedule development and updates by validating MEP sequencing, construction logic, dependencies, resource requirements, and progress status.</li><li>Coordinate with planning and scheduling teams to ensure MEP activities are accurately reflected in project schedules and recovery plans.</li><li>Review contractor progress reports and provide input on MEP progress, delays, constraints, risks, and corrective actions.</li><li>Monitor contractor performance to ensure MEP works are delivered safely, on schedule, and in accordance with project quality and technical requirements.</li><li>Support the review of RFIs, technical queries, design clarifications, change requests, and site instructions related to MEP scopes.</li><li>Assist in assessing MEP-related variations, claims, delay events, and commercial impacts from a technical and progress perspective.</li><li>Coordinate with QA/QC teams to ensure MEP inspections, testing, NCR closeout, punch lists, and quality documentation are completed in line with project requirements.</li><li>Support testing, commissioning, integrated systems testing, handover, closeout, and turnover readiness for MEP systems.</li><li>Ensure proper coordination between MEP works and civil, structural, architectural, ICT/ELV, commissioning, procurement, and operations teams.</li><li>Prepare and contribute to MEP progress reports, coordination trackers, action logs, risk registers, look-ahead schedules, and executive summaries.</li><li>Promote strong communication, accountability, safety, quality, and timely decision-making across MEP project teams.</li><li>Perform other related duties as required and assigned.</li></ul>QUALIFICATIONS<p><strong>Required qualifications:</strong></p><br><ul><li><strong>20+ years</strong> of experience in MEP coordination, project management, construction supervision, planning, scheduling, or construction management for large-scale building, infrastructure, industrial, or mission-critical projects.</li><li>Bachelor’s degree in <strong>Mechanical Engineering</strong> or <strong>Electrical Engineering</strong>.</li><li>Strong experience supervising and coordinating MEP construction activities on large-scale projects.</li><li>Proven experience in construction scheduling, planning, sequencing, progress monitoring, and coordination of complex MEP works.</li><li>Prior experience working on <strong>data center</strong>, mission-critical, industrial, infrastructure, or large-scale commercial building projects is highly desirable.</li><li>Strong technical understanding of mechanical and electrical systems, including HVAC, chilled water, plumbing, fire protection, power distribution, generators, UPS systems, switchgear, lighting, low-current systems, BMS, and related building services.</li><li>Ability to review and interpret MEP drawings, specifications, schedules, method statements, shop drawings, material submittals, RFIs, inspection documents, and technical reports.</li><li>Experience coordinating with contractors, consultants, subcontractors, client representatives, design teams, project controls teams, and commissioning teams.</li><li>Strong understanding of project management principles, construction supervision practices, schedule control, quality requirements, and site coordination processes.</li><li>Ability to identify MEP risks, delays, interface conflicts, constructability issues, and coordination challenges and recommend practical solutions.</li><li>Strong communication, leadership, coordination, and stakeholder management skills.</li><li>Excellent organizational skills with the ability to manage multiple priorities, actions, and technical interfaces in a fast-paced project environment.</li><li>Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.</li></ul>Preferred qualifications:<ul><li>Professional certifications such as <strong>PMP</strong>, <strong>ATD</strong>, <strong>ATS</strong>, or other relevant project management, data center, or technical certifications.</li><li>Master’s degree in Engineering, Construction Management, Project Management, or a related field.</li><li>Experience working on <strong>hyperscale data centers</strong> or other large-scale, mission-critical facilities.</li><li>Experience working in a PMC, owner’s representative, consultant, or client-side project management environment.</li><li>Previous experience working in Dubai, the UAE, or the wider GCC region.</li><li>Familiarity with UAE authority requirements, permitting processes, local construction regulations, and international building standards.</li><li>Experience supporting commissioning, startup, integrated systems testing, operational readiness, handover, and closeout of MEP systems.</li><li>Familiarity with Primavera P6, Microsoft Project, Aconex, Procore, Oracle Primavera Cloud, BIM 360, or other project management and document control platforms.</li><li>Knowledge of data center mechanical and electrical infrastructure, redundancy requirements, critical power systems, cooling systems, BMS/EPMS, and commissioning requirements.</li></ul>POSITION DETAILS<ul><li><strong>Location (On-site):</strong> Dubai, United Arab Emirates</li><li><strong>Position:</strong> Project Management MEP Coordinator</li><li><strong>Position Classification:</strong> Salary-based full-time hours</li></ul><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p>• The client service executive will be responsible for handling client queries/complaints and ask for any information via the digital channel eg Social media handles like face book, twitter, LinkedIn etc and the Chat Bot options. This will also include calling the client and engaging the client for any information required and provide resolution /clear queries.<br>• The team will also be responsible for working with the marketing and social media team to understand opportunities and supporting the business to launch , track and social media/digital campaigns and posts .<br>• The role will also be focused on analysing client feedback on the digital/other channels and supporting the manager to make the required changes to the process /product to fix the issue</p><br><br><b>Key Responsibilities</b> <br>
<ul>
<li>To handle customer social media posts, calls & issues while providing consistent customer delight relating to queries / requests / financial needs / problem resolution keeping focus on SCB policies. </li>
<li>Moderate, review and respond to comments concerning support issues made on our social channels in a timely, friendly, and professional manner and provide end-to-end resolution (as applicable), to create positive connections with our customer community</li>
<li>Engage social media commentary directly in carefully phrased social media responses seen by a broad audience.</li>
<li>Moderate all user-generated content on social media in line with the moderation policy for each community</li>
<li>Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) and follow up frequently with customers throughout the life of their complaint resolution.</li>
<li>Sign up customers for value added services and digital education (as applicable)</li>
<li>Tag the social media posts & calls accurately as per internal guidelines & policies</li>
<li>Initiate and strive towards achieving set targets and service standards </li>
<li>Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)</li>
<li>Participation in operational or technical platform trainings, as needed</li>
<li>Additional duties as assigned</li>
<li>Give accurate information to customers on his/her queries & concerns</li>
<li>Have high awareness levels on KYC and anti-money laundering policy</li>
<li>Multi-skilled to handle both social media posts and outbound calls (as applicable) </li>
<li>Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement</li>
</ul>
<br>
<br>
<ul>
<li>Ability to write, think and work quickly without losing focus.</li>
<li>Maintain the highest level of professionalism while managing sensitive issues. </li>
<li>Demonstrate personal ownership and accountability.</li>
<li>Show empathy while providing thoughtful and prompt resolutions.</li>
<li>Initiate and strive towards achieving set targets and service standards</li>
<li>Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / process gaps and highlight to the management</li>
<li>Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)</li>
<li>Adhere to customer data confidentiality policy</li>
<li>Adhere to all applicable rules / regulations and group policies</li>
<li>Support the identification, development and implementation of continuous improvement ideas.</li>
<li>Provides timely feedback to management concerning operational changes/ideas, and recommends solutions to customer service failures.</li>
<li>Report on activity and findings, concisely summarizing important community trends and insights that are relevant to social care, team, SCB products and the overall bran</li>
<li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
<li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li>
</ul>
<br>
<br><b>Skills and Experience</b> <br><ul>
<li>Good communication skills</li>
<li>Social media management - Understanding of Social Media platforms and jargon</li>
<li>Knowledge of Microsoft Suite – Excel, Word, PPT </li>
<li>Strong interpersonal skills m which encourages and promotes enthusiasm and team spirit</li>
</ul><br><b>Qualifications</b> <br><p>• Minimum qualification should be diploma holder /graduate</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Job Summary:<br>The Director of Outside Catering Sales serves as the strategic leader responsible for driving revenue growth, market expansion, and overall business performance for the Outside Catering division at JW Marriott Marquis Dubai. This role is accountable for developing and executing a comprehensive sales strategy that positions the hotel as a market leader in the outside catering sector while ensuring alignment with Marriott International’s brand standards, service culture, and commercial objectives.<br>The Director leads all proactive sales efforts, focusing on business development, client acquisition, key account management, and revenue optimization across all catering segments. Through strategic selling, relationship management, market intelligence, and effective forecasting, the role ensures the achievement of annual revenue goals while maximizing profitability and market share.<br>A critical component of this position is the strong partnership and dotted-line relationship with the hotel’s operational leadership teams, including Culinary, Event Planning, Banquet Operations, Stewarding, and other event support functions. While the Director maintains full ownership of sales performance and customer acquisition, the success of the Outside Catering business is highly dependent on seamless collaboration with operations to ensure the successful planning, execution, and delivery of events.<br>The Director acts as the commercial voice of the customer while working closely with operational stakeholders to evaluate event feasibility, resource allocation, service delivery standards, and overall client satisfaction. This partnership ensures that all business opportunities sold can be executed efficiently, profitably, and in accordance with JW Marriott Marquis Dubai’s luxury service standards.<br>This role provides overall leadership, coaching, and direction for the Outside Catering Sales team, fostering a high-performing culture focused on accountability, customer engagement, and revenue generation. The Director is responsible for developing sales talent, establishing clear performance objectives, driving productivity, and creating succession plans to support long-term business success.<br>In addition, the Director is responsible for:<br>Developing and executing the strategic business plan for Outside Catering.<br>Identifying new market opportunities and emerging revenue streams.<br>Driving proactive sales activities to grow market share and brand presence.<br>Building and maintaining relationships with key corporate, government, social, and event industry clients.<br>Leading pricing, negotiations, and commercial decision-making to maximize revenue and profitability.<br>Delivering accurate business forecasts, pipeline management, and performance reporting.<br>Collaborating closely with Operations leadership to ensure successful event execution and exceptional guest experiences.<br>Monitoring market trends, competitive activity, and customer insights to inform business strategies.<br>Ensuring all sales practices and customer interactions align with Marriott brand standards and service excellence expectations.<br>As the strategic business leader of the department, the Director shares accountability with Operations for the successful delivery of outside catering events and is expected to maintain a highly visible presence throughout the customer journey - from initial sales engagement through event execution and post-event relationship management. Ultimately, the Director of Outside Catering Sales is responsible for creating a commercially driven, operationally aligned, and guest-focused catering business that delivers sustainable revenue growth, exceptional<br>SCOPE / BUSINESS CONTEXT<br>A Full-Time position based at JW Marriott Marquis Dubai.<br>Number of Direct Reports – 3 <br>Titles of Direct Reports – Sales Manager, Assistant Sales Manager & Sales Executive – Outside Catering Sales<br>CANDIDATE PROFILE<br>Experience:<br>More than 5 years of Outside Catering Sales, Events Operations or Planning Experience <br>More than 5 years of Experience Managing Others<br>Marriott sales experience is desirable but not essential. <br>Experience of selling in outside catering sales is essential.<br>Fluent Arabic both oral and written is desirable but not essential.<br>Handling outside catering operation is desirable but not essential. <br>Skills and Knowledge<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Operating Procedures - Knowledge of Standard and Local Operating Procedures (SOPs and LSOPs) that apply to job.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.<br>Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.<br>Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of Marriott’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>Mathematics - Using mathematics to solve problems.<br>Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.<br>CORE WORK ACTIVITIES<br>Strategic Planning and Execution:<br>Develop and execute a comprehensive strategy for outside catering operations, aligned with the business objectives of the organization.<br>Lead the implementation of strategic initiatives to ensure efficient and successful event management for outside catering services.<br>Communication and Goal Alignment:<br>Facilitate regular communication among all stakeholders involved in outside catering operations, including catering teams, vendors, and clients.<br>Ensure clear and consistent messaging of departmental goals to drive desired outcomes and exceed client expectations.<br>Performance Management and Focus:<br>Identify key performance drivers for outside catering success and maintain a strong focus on achieving operational excellence.<br>Integrate departmental goals into operational plans, aligning efforts with broader business strategies and objectives.<br>Market Analysis and Innovation:<br>Conduct market research and analysis to stay informed about industry trends, competitor offerings, and customer preferences in outside catering services.<br>Propose innovative ideas and solutions to enhance the quality and competitiveness of catering services, ensuring alignment with organizational goals.<br>Risk Management and Revenue Generation:<br>Collaborate with the catering team to anticipate and address potential risks and challenges associated with catering events.<br>Encourage proactive risk-taking to identify opportunities for revenue growth and enhance the overall guest experience.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p><br><br><br><p><b>What you will do:</b><br><b>Main Duties/Description:</b><br>1. The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.<br>2. The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.<br>3. The ability to proofread all correspondence prior to being given to manager for signature.<br>4. The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.<br>5. The ability to process all mass correspondence and special mailings.<br>6. The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.<br>7. The ability to maintain all employee files in accordance with established procedures and standards.<br>8. The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.<br>9. The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.<br>10. The ability to maintain a friendly, caring and helpful attitude with clients, as well as all Hotel personnel.<br>11. The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.<br>12. The ability to open and handle the People and Culture Team's email when requested.<br>13. The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.<br>14. The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.<br>15. The ability to purchase supplies and collateral through proper purchasing and signature procedures.<br>16. The ability to participate in scheduled meetings as requested.<br>17. The ability to be punctual to scheduled work hours and follow proper payroll procedures.</p><br><br><p><br><b>Standard Duties:</b><br>1. To provide a friendly and professional service that always exceeds employees’ expectations.<br>2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br>3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.<br>4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.<br>5. To comply with local legislation as required.<br>6. Prepare related paperwork and welcome pack for new hires.<br>7. Organize medical appointments for new hires, visa renewal colleagues, etc.<br>8. Prepare and assist medical insurance of the new joiners, dependents, etc.<br>9. Assist with payroll maintenance for the People and Culture Team.<br>10. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).<br>11. Coordinate and book colleagues’ and/or dependents’ flight tickets.<br>12. Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system. <br>13. Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.<br>14. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.<br>15. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.<br>16. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.<br>17. Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.<br>18. Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc. <br>19. Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees<br>20. Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner<br>21. Demonstrate competence with People & Culture information systems<br>22. Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</p><br><br><br><br><p><b>Roles and Responsibilities from OHSAD:</b></p><br><br><br><p>1. Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements. </p><br><br><p>2. Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct; <br>3. Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions. <br>4. Report all hazards & engage in communication & consultation activities. <br>5. Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare. <br>6. Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program. <br>7. Handling, storage & disposal of hazardous materials as per MSDS. <br>8. Attend OSH training, safety induction, on the job training, daily tool box talks, etc. <br>9. Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor. <br>10. Follow all posted warning signs and safety instructions. <br>11. Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely. </p><br><br><br><p><b>What you bring:</b><br>• <span><span>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in </span></span>hotel operations, preferably luxury hospitality or other service environments.</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills<br> </p><br><br><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule and hours: </b></p><br><br><p>• This is a full-time role.</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Housekeeping, Food & Beverage, Culinary, Spa & Recreation, and Security/Loss Prevention. The position works with direct reports, including Executive Committee members and department heads, to develop and implement the operations strategy and ensure implementation of the brand service strategy and brand initiatives. The position ensures operations meet the needs of the brand’s target customer, supports employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, the Resort Manager / Hotel Manager develops and implements property-wide strategies that deliver products and services that meet or exceed the expectations of guests and employees while providing a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>Keeps the operations team focused on the critical components of operations to drive guest satisfaction and desired financial results.<br>Ensures all operational areas provide an atmosphere conducive to the overall guest experience.<br>Reviews financial reports and statements to determine how Operations is performing against budget.<br>Ensures capital expenditure funds are used to address priorities outlined in the service strategy.<br>Works with direct reports to identify areas of concern and establish ways to improve departmental financial performance.<br>Strives to maintain profit margins without compromising guest or employee satisfaction.<br>Identifies and analyzes operational challenges and facilitates solutions to prevent recurrence.<br>Coaches and supports the operations team in effectively managing occupancy and rate, wages and controllable expenses.<br>Reviews wage performance against budget and holds leaders accountable for corrective actions and results.<br>Develops an operational strategy aligned with the brand’s business strategy and leads its execution.<br>Makes and executes key decisions to keep the property moving toward achievement of its goals.<br>Managing Revenue Goals<br>Monitors hotel operations sales performance against budget.<br>Focuses on growing revenues and maximizes the financial performance of the department<br>Reviews reports and financial statements to determine hotel operations performance against budget.<br>Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Managing Property Operations<br>Establishes a vision for product and service delivery throughout the property.<br>Champions the brand’s service vision and ensures alignment across the property leadership team.<br>Ensures employees are treated fairly and equitably.<br>Strives to continuously improve service performance.<br>Communicates clear and consistent operational goals to achieve desired results.<br>Ensures brand and regional business initiatives are implemented and communicates follow-up actions to the team.<br>Ensures the core elements of the service strategy are in place.<br>Regularly tours the property and engages with employees and guests to understand business needs and identify operational opportunities.<br>Leading Operations and Department Teams<br>Functions as the strategic business leader of the property's Hotel Operations; areas of responsibility may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance.<br>Works with direct reports (e.g., department heads) to develop and implement departmental strategies and manage the implementation of the brand service strategy and brand initiatives.<br>Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>Develops systems to enable employees to understand guest satisfaction results.<br>Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Develops positive owner relationships.<br>Performs other duties, as assigned, to meet business needs.<br>Managing the Guest Experience<br>Reviews guest feedback with leadership team and verifies that appropriate corrective action is taken.<br>Responds to and handles guest problems and complaints.<br>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>Facilitates the development of creative solutions to overcome obstacles and manages the implementation to continually improve guest satisfaction results.<br>Verifies that employees are treated fairly and equitably.<br>Verifies that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>Verifies that property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>Champions change, manages the implementation of brand and regional business initiativesand communicates follow-up actions to team as necessary.<br>MANAGEMENT COMPETENCIES<br>Leadership<br>Professional Demeanor <br>- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with its values.<br>Problem Solving and Decision Making<br>- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. <br>Communication<br>- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Strong public presentation skills.<br>Adaptability<br>- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. <br>Managing Execution<br>Planning and Organizing <br>- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.<br>Driving for Results<br>- Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required<br>Building and Contributing to Teams<br>- Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.<br>Building Relationships<br>Coworker Relationships<br>- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships <br>- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with company values.<br>Fostering Inclusion<br>- Supporting employees with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>Talent Management <br>- Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Organizational Capability<br>- Evaluating and adapting the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.<br>Learning and Applying Professional Expertise<br>Applied Learning<br>- Seeking and making the most of learning opportunities to improve performance of self and/or others.<br>Technical Acumen<br>- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Detail Orientation<br>- The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.<br>General Property Operations<br>- Knowledge of the operating principles and practices of all brand/property-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club). <br>Business Acumen<br>- Understanding and utilizing business information (e.g., employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.<br>Applied Business Knowledge<br>- Evaluates market conditions, organizational objectives, and important aspects of the business to accurately diagnose market opportunities and threats; anticipates opportunities and threats, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>Management of Capital Resources<br>- Determines the appropriate allocation of money used to accomplish work goals, and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials needed to perform work activities.<br>Administration and Management<br>- Understands and applies the business and management information involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.<br>Basic Competencies<br>- Fundamental competencies required for accomplishing basic work activities.<br>Basic Computer Skills<br>- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning<br>- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension<br>- The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Understanding written sentences and paragraphs in work related documents.<br>Writing <br>- Communicating effectively in writing as appropriate for the needs of the audience.<br>THE RITZ-CARLTON CULTURE<br>The Resort Manager / Hotel Manager is expected to ensure that The Ritz-Carlton Gold Standards are delivered graciously and thoughtfully every day. The role is expected to learn, demonstrate and champion the Gold Standards, including the Employee Promise, Credo and Service Values, while reinforcing The Ritz-Carlton’s culture of luxury service and excellence.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>JOB SUMMARY<br>The Quality Assurance Executive is an operational role dedicated to safeguarding, elevating and consistently delivering the 5-star luxury experience across every guest touchpoint. Reporting directly to the Director of Quality, this individual serves as the hotel's internal expert on global luxury benchmarking standards — specifically the Leading Quality Assurance (LQA) framework and the Forbes Travel Guide rating criteria.<br>The Quality Assurance Executive is entrusted with four core tasks: conducting rigorous internal luxury audits; delivering impactful, luxury standards-based training programs for operational departments; managing the full lifecycle of guest feedback from collection through analysis, response and resolution; and proactively designing and personalizing exceptional guest experiences that exceed the expectations of the most demanding luxury travelers.<br>This role requires an individual who combines meticulous attention to detail with high emotional intelligence, possesses operational knowledge of luxury service delivery and is driven by an uncompromising pursuit of excellence.<br>CANDIDATE PROFILE <br>Education and Experience:<br>A bachelor's degree in hospitality management, Hotel Administration, Business Administration or a closely related field is required. <br>A minimum of three to five years of progressive experience in luxury hospitality operations (Front Office and/ or Food & Beverage) within a 5-star luxury hotel or resort. Direct experience in preparing for LQA and/or Forbes Travel Guide external inspections is preferred.<br>Operational knowledge of the Leading Quality Assurance (LQA) framework and Forbes Travel Guide standards: structure, scoring methodology, and operational implications of both frameworks.<br>Strong ability to collect, analyze, and interpret multi-source guest feedback data and audit scores. Proficiency in translating data into strategic narratives and actionable recommendations for senior leadership.<br>Exceptional written and verbal communication skills in English; additional language proficiency is a distinct advantage. <br>The ability to engage with high-net-worth guests with poise and discretion, and to present findings and recommendations confidently to the executive committee.<br>Experience in delivering impactful training programs for diverse, multicultural hospitality teams. The ability to inspire, motivate, and influence without direct reporting authority is essential.<br>Personal Attributes:<br>Attention to Detail - an instinctive ability to notice what others miss — the misaligned pillow, the water spot on the glass, the missed name use.<br>Emotional Intelligence - deep empathy, self-awareness, and the ability to read and respond to the emotional state of both guests and colleagues.<br>Cultural Sensitivity - genuine respect for and curiosity about diverse cultures, enabling authentic connection with international guests.<br>Composure Under Pressure - the ability to maintain grace, professionalism, and clear judgment in high-demand, fast-paced luxury environments.<br>Passion for Excellence - an intrinsic, personal standard of excellence that is not contingent on external oversight.<br>Discretion & Integrity - absolute discretion in handling sensitive guest information and the highest standards of professional integrity.<br>CORE WORK RESPONSIBILITIES<br>1. Luxury Auditing & Standards Compliance<br>Internal Inspections.<br>Plan and execute a structured, year-round internal inspections calendar across all operational departments — including Front of House, Food & Beverage, Housekeeping, Spa & Fitness and all supporting areas. Inspections are conducted against the full spectrum of LQA's and Forbes Travel Guide standards, covering both quantitative measures (service timing, facility specifications) and qualitative dimensions (personalization, emotional engagement and consistency of the guest experience).<br>Reporting & Corrective Action<br>. Compile detailed, evidence-based audit reports that quantify performance scores by department and standard category, articulate qualitative observations, and identify specific service gaps. Present findings to the Director of Quality and relevant department heads and lead the development and follow-up of corrective action plans with clear accountability and timelines.<br>2. Training & Development on LQA and Forbes Standards<br>Luxury Standards Training Programs.<br>Assist Director of Quality to develop and facilitate engaging, department-specific training programs that translate LQA and Forbes criteria into actionable daily behaviors. Training must be continuous and adapted to each audience — from front-line associates to supervisors and managers — ensuring that every team member understands not only what the standard requires, but why it matters to the luxury guest.<br>Emotional Intelligence & Personalization Coaching.<br>Deliver specialized coaching on the qualitative dimensions of luxury service that are most difficult to standardize: emotional intelligence, anticipatory service, genuine personalization, and the ability to create authentic human connections rather than scripted interactions. <br>Onboarding Integration.<br>Assist Director of Quality with presentation at new joiners’ orientation, ensuring that every associate arrives on the floor with a foundational understanding of LQA and Forbes expectations before their first guest interaction.<br>On-the-Floor Coaching.<br>Provide real-time, constructive coaching to team members during live operations, reinforcing correct behaviors and addressing deviations from standards with professionalism and empathy.<br>Training Effectiveness Measurement.<br>Track and evaluate the impact of training initiatives through audit score trends and guest satisfaction metrics. Continuously refine training content based on audit findings and evolving standards.<br>3. Guest Feedback Management & Analysis<br>Multi-Channel Monitoring.<br>Monitor, aggregate, and analyze guest feedback across all channels, including post-stay surveys, online review platforms (TripAdvisor, Google, OTA platforms), social media, in-stay feedback mechanisms, and direct guest communications. Maintain a centralized feedback dashboard to track performance trends over time.<br>Response Management.<br>Draft and manage professional, personalized, and brand-aligned responses to guest reviews across all public platforms, maintaining the hotel's online reputation and reinforcing its positioning as a world-class luxury destination.<br>Feedback Loop to Operations. <br>Ensure that guest feedback insights are systematically communicated to relevant departments and translated into operational changes, job aids updates and training content — closing the loop between guest voice and hotel performance.<br>4. Guest Experience Design & Personalization<br>Guest Journey Mapping.<br>Map and continuously refine the end-to-end guest journey, identifying every critical touchpoint from the initial reservation inquiry through post-departure follow-up. Pinpoint opportunities to inject "surprise and delight" moments that transform a stay from excellent to unforgettable.<br>Personalization Strategy.<br>Assist Director of Quality to develop and implement a structured personalization strategy that leverages guest data, preferences and other insights to design highly customized experiences, amenity arrangements and tailored services for individual guests — with particular focus on VIP guests, returning guests and those celebrating special occasions.<br>Cross-Departmental Collaboration.<br>Act as the liaison between all hotel departments to ensure seamless communication of guest feedback and flawless, coordinated execution of personalized experiences. Champion a culture in which every team member considers themselves a co-designer of the guest experience.<br>Bespoke Experience Curation. <br>Collaborate with the Concierge, Food & Beverage, Spa and other departments to curate bespoke experiences, rituals, and programming that reflect the hotel's unique identity, local culture, and the individual desires of its guests.<br>Innovation & Trend Intelligence.<br>Continuously monitor luxury hospitality trends, competitor offerings, emerging guest expectations, and technological innovations. Propose and pilot new concepts, services, and touchpoints that keep the hotel at the forefront of the luxury experience landscape.<br>COMPETENCIES<br>Leadership/ Adaptability<br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>• <br>Communication<br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>• <br>Problem Solving and Decision Making<br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. <br>• <br>Professional Demeanor<br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>Managing Execution<br>• <br>Building and Contributing to Teams<br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.<br>• <br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>• <br>Planning and Organizing<br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>Building Relationships<br>• <br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>• <br>Customer Relationships<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. <br>• <br>Global Mindset<br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>• <br>Organizational Capability<br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.<br>• <br>Talent Management<br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>• <br>Applied Learning<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>• <br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>• <br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>• <br>Detail Orientation <br>- The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality. <br>• <br>General Hotel Operations<br>- Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).<br>• <br>Basic Competencies<br>- Fundamental competencies required for accomplishing basic work activities. <br>• <br>Basic Computer Skills<br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>• <br>Mathematical Reasoning<br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>• <br>Oral Comprehension<br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>• <br>Reading Comprehension<br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>• <br>Writing<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job HSE & Chemistry Manager
<p>1. JOB DETAILS: </p><br>
<p>Position Title: HSE & Chemistry Manager </p><br>
<p>Reports to: General Manager </p><br>
<p>Department: HSE & Chemistry </p><br>
<p>Function: Health, Safety, Environment and Chemistry </p><br>
<p>Grade: L1 - 17 </p><br> <p>2. JOB PURPOSE: </p><br>
<p>To ensure compliance with health, safety, and environmental regulations and standards in all </p><br>
<p>operations and maintenance of the power and desalination plant. Responsible for planning, creating, </p><br>
<p>implementing, and maintaining health and safety programs to prevent risks, and assure the highest </p><br>
<p>possible degree of safeguard for all employees at the power plant. Assuring compliance with all </p><br>
<p>applicable health and safety regulations and standards. </p><br> <p>3. KEY ACCOUNTABILITIES: </p><br>
<p> Organizes, plans, coordinates, harmonizes, and supervises the objectives and activities regarding </p><br>
<p>Health, Safety, Security, Environmental Aspects, Procedures, Training, implementation of the </p><br>
<p>Health & Safety Systems and audits, etc. necessary for the correct functioning of the operation </p><br>
<p>and maintenance company in the plant, with the purpose of guaranteeing the performance of the </p><br>
<p>company and the integrity of its workers. </p><br>
<p> Plans, implements, and coordinates programs to reduce or eliminate occupational injuries, </p><br>
<p>illnesses, deaths, and financial losses; </p><br>
<p> Support the Top Management in the Health & Safety Policy and Guidance issue; </p><br>
<p> Provide communication to the company concerning accidents/near misses and any health and </p><br>
<p>safety issues that cannot be resolved or require further approval; </p><br>
<p> Monitory effective implementation of appropriate health, safety, and environment procedures and </p><br>
<p>provide updates in line with the changes in legislation and company Directives; </p><br>
<p> Identifies and appraises conditions that could produce accidents and financial losses and </p><br>
<p>evaluates the potential extent of injuries resulting from accidents; </p><br>
<p> Interface with plant personnel to address safety or environmental concerns or violations; </p><br>
<p> Conducts or directs research studies to identify hazards and evaluate loss producing potential of </p><br>
<p>a given system, operation, or process; </p><br>
<p> Develop accident-prevention and loss-control systems and programs for incorporation into the </p><br>
<p>operational policies of the organization; </p><br>
<p> Oversee site facilities program to facilitate the development and implementation of facilities safety </p><br>
<p>and health improvement plans to enhance compliance and improve safety and health </p><br>
<p>performance; </p><br>
<p> Built and maintained strong relationships within the plants and the larger HSE organization; </p><br>
<p> Main point of contact for third-party management system audits with responsible for responding to </p><br>
<p>audit findings; </p><br>
<p> Create and manage the budget of HSE & Chemistry;</p><br>
<p>1. Health and Safety: </p><br>
<p> Organises, monitors and follows up on the implementation of the Health and Safety System. </p><br>
<p>Elaborates, updates and implements the annual Health & Safety Action Plan in the plant; </p><br>
<p> Organizes reviews and audits of the activities in the plant of the company in order to verify if they </p><br>
<p>comply with the Procedures and Regulations established in the Health and Safety Policies and Procedures</p><br>
<p> Publishes reports, corrective and preventative corrections and recommendations as well as their implementation</p><br>
<p> Informs the General Manager and the Plant Management on any weaknesses and shortcomings </p><br>
<p>detected in the company and on the sites in regard to Health and Safety</p><br>
<p> Analyses the incidents and accidents that occur in each plant and proposes corrective and preventative actions/measures.</p><br> <p>2. Environmental Management: </p><br>
<p> Coordinates and verifies that the plant operated by TTEOM in U.A.E. comply with their obligations in matters of operations, maintenance, construction, Health and Safety and site security as specified by the Local Environmental Legislation through the respective project and operation permits and authorizations;</p><br>
<p> Supervises and reviews the environmental monitoring reports in order to organize and support internal and external reviews and audits</p><br>
<p> Implement programs to minimize environmental impact and improve resources efficiency</p><br>
<p> Ensure proper handling, storage, transportations, and disposal of hazardous and chemical wastes.</p><br> <p>3. Training: </p><br>
<p> Together with the Plant Operations and Maintenance Managers and Plant HSE Officers, elaborates the yearly HSE related Training Plan and organizes its implementation and follow up through HR & Administration department</p><br>
<p> Reports and distributes publications of new Legislation, Norms and Standards in the company and organizes adequate information and training sessions regarding these topics for all involved parties including contractors and sub-contractors;</p><br>
<p> As a representative of TTEOM U.A.E., participates and collaborates in the different networking groups for the review of official Norms and Standards.</p><br>
<p> Identifies any deficiencies in the compliance of the local legislation and official norms and standards in relation to the operation, maintenance and security of the power and desalination plants in U.A.E. and recommends and implements corrective and preventative actions;</p><br>
<p> Defines the necessary Training Courses that the company's operations and maintenance staff must have followed as well as their contractors' related Health, Safety and Environment operations and maintenance activities, as part of the Annual Training Program.</p><br> <p>4. Procedures: </p><br>
<p> Systematically updates and improves the procedures that are necessary for daily operations and technical activities as they occur in the plants;</p><br>
<p> Coordinates the internal work groups that are responsible for the review, update and approval of the new procedures</p><br>
<p> Updates the existing procedures on a regular basis; </p><br>
<p> Reviews and updates information and guidelines in the HSE Policies and Manuals; </p><br>
<p> Organizes emergency response, evacuation or emergency drills in coordination with the local plant management and emergency personnel.</p><br> <p>5. Additional Responsibilities </p><br>
<p> Lead internal and external HSE & Chemistry audits; </p><br>
<p> Monitors and organizes the follow up of the different review and audit reports (lender, owner, insurance)</p><br>
<p> Organizes and follows up with the Health & Safety Committee, compiles reports and makes recommendations in the different plants</p><br>
<p> Supports and provides expertise to the Plant Management Teams as requested;</p><br>
<p> Maintains confidentiality of all information available to the position. </p><br> <p>6. Accountabilities in Chemistry: </p><br>
<p> Oversee the management of all chemical treatments and quality controls in the plant, plans and </p><br>
<p>manages the chemical and sampling activities in an economic and cost-effective manner. </p><br>
<p> Supervises the quality control on the produced water in accordance with existing regulations. </p><br>
<p> Ensures all chemical and environmental safety aspects are complied with. </p><br>
<p> Member of the Plant Safety Committee participates in the deliberations, safety tours and safety authorizations.</p><br>
<p> Participates in the preparation of section budget. </p><br>
<p> Submits mandatory technical reports to higher authorities and regulatory agencies. Interfaces and </p><br>
<p>maintains positive relations with Governmental Regulating Agencies </p><br>
<p> Ensures demineralization, potable water, boiler, condensate and cooling water quality testing and makes corrections to the process as necessary. Chemical handling is required;</p><br>
<p> Ensures appropriate technical and quality standards exist for all laboratory and sampling activities for water mainly and fuel as required</p><br>
<p> Ensures technical input into Planned Maintenance Scopes (shutdowns) for assigned areas and ensures field leadership to Contractor Technicians when required during shutdowns;</p><br>
<p> Ensures opportunities to improve plant chemistry and water management performance are identified, planned and executed</p><br>
<p> Obtains and disseminates current intelligence on the relevant industrial Best Practices pertaining to assigned equipment areas;</p><br>
<p> Recommends Operating and Maintenance Procedures, with focus on Safety and Environmental aspects;</p><br>
<p> Develops and identifies opportunities for improvement of water treatment and boiler chemistry standards</p><br>
<p> Participates and shares information with other Plants in the Region; </p><br>
<p> Carries out and represents TTEOM in Environmental and Water Treatment/Chemistry Audits; </p><br>
<p> Ensures Inspection and performance monitoring of water treatment plant for demineralization of water.</p><br>
<p> Performs any other relevant duties as required by the GM; </p><br>
<p> Housekeeping of the facilities; </p><br>
<p> Identifies operation trends, provides analysis of root cause and implements corrective actions to provide continuous improvement to the operation</p><br>
<p> Other duties as assigned. </p><br> <p>7. Build skill: </p><br>
<p> Coach the Team Leaders and Teams on: - Safe work behaviours; - HSE incident and accident investigation, analysis, reporting and remediation techniques; - Techniques to deliver effective safe-start meetings, on-the-job HSE coaching interactions,compliance with TOTAL Golden Rules and mobile equipment safety requirements;</p><br>
<p> Develop the Emergency Coordinators (EC) to be effective Leaders and to deliver a step up in </p><br>
<p>Area Performance; </p><br>
<p> Support the management to lead the Department to a new level of HSE capability; </p><br>
<p> Advise the leadership on ways to: - Change behaviours within the workforce to engender high levels of HSE awareness; - Set stretching HSE goals and improvement targets; - Engage the teams and build enthusiasm and commitment for HSE; - Create milestones and celebrate accomplishments; </p><br>
<p> Implement Departmental systems to drive excellence in HSE performance and to support the changes in attitude and behaviour: - Advise the leadership on ways to establish and enhance the Unit's HSE Systems. </p><br>
<p> Execute the changes: - Design and execute a program of preventative measures to drive improvements in HSE performance: - Evaluate HSE Programs (observe, inspect, evaluate) and Systems.</p><br>
<p>Implement and roll out new HSE Procedures; </p><br>
<p> Administers the Departmental HSE System to ensure compliance and to drive continuous </p><br>
<p>improvement: - Analyse HSE data, report progress against Departmental HSE Objectives. Deliver clear, </p><br>
<p>actionable HSE reports and improvement recommendations; - Track action items and highlight outstanding items still needing to be closed off (i.e. weekly workplace inspection / HSE tours)</p><br>
<p> Delivers technical advice and services to enable high standards of HSE and delivers </p><br>
<p>continuous improvement: - Advises on HSE Legislation and standards and their application in the workplace; - Delivers technical and compliance advice to staff, management and project teams. Advises on ways to identify and control risks and respond to queries; - Responds effectively to non-routine and emergency HSE issues, including workplace incidents and injuries; - Recommends ways to develop and improve HSE Policies and Procedures, contributes to the development of HSE Practices across the Plant; - Aligns departmental HSE Policies and Practices with TTEOM HSE requirements and with other Departments; - Facilitates HSE dispute resolution.</p><br> <p>4. HEALTH & SAFETY: </p><br>
<p> The Job Holder will be based at Al Taweelah A1 Power and Desalination Plant </p><br>
<p> The Job Holder will work in a controlled hazardous environment. </p><br>
<p>Work Levels and Conditions and Risks: </p><br>
<p> Work Level 1: the tasks that he/she performs as part of their daily work activities do not represent a risk to their integrity and physical integrity (e.g. working in zones with high</p><br>
<p>temperatures or with permanent increased noise levels); </p><br>
<p> Work Level 2: the tasks that he/she performs as part of their daily work activities represent a risk of medium-sized and with temporary consequences like blows, falls, etc.;</p><br>
<p> Work Level 3: the tasks that he/she performs as part of their daily work activities represent a risk of accidents of medium-sized kind that can generate permanent consequences (burns, mutilations, irreversible wounds);</p><br>
<p> Work Level 4: the tasks that he/she performs as part of their daily work activities represent risks and are controlled by means of procedures, supervision, safety devices and HSE Teams in such a way that its non-observance that could lead to a serious accident of even death.</p><br>
<p> Work Level 5: the tasks that he/she performs as part of their daily work activities represent a high risk for their physical integrity. This job is classified according to International Safety Regulations as a high risk level job.</p><br> <p>7. COMMUNICATION AND WORKING RELATIONSHIPS: </p><br>
<p>The Job Holder will work and communicate with: </p><br>
<p> Internal: Head of Chemistry, Head of Safety, Control Room Operators, Shift Engineers, </p><br>
<p>Operations Manager, Maintenance Department, Local Operators, EHS Officer, Supply Chain & ICT, and HR & Administration departments.</p><br>
<p> External: Contractors' operational staff. Regulatory agencies like RSB, EWEC, TAQA, Local </p><br>
<p>Authorities and the Ministry of Health, Environment and Climate Affairs, other Taweelah plants </p><br>
<p>(TAW-A & TAW B), Shared Facilities Companies (SFCO), TOTAL and ENGIE.</p><br>
<p>8. JOB ACCOUNTABILITY: </p><br>
<p>Responds/acts upon the General Manager 's supervision and direction. </p><br>
<p> Identifies and recognizes hazardous situations in order to assess and evaluate them and to realize the necessary recommendations and reports to rectify them;</p><br>
<p> Integrates being part of and coordinates a workgroup in order to improve HSE & Chemistry during operations and maintenance activities within the company;</p><br>
<p> Handles interpersonal relations: Transmits and receives the necessary information for the execution of the company's O&M activities: leadership, dynamism and motivation;</p><br>
<p> Has the capacity to express the company's O&M activities into procedures necessary for the operation and maintenance of the power and desalination plants operated by TTEOM;</p><br>
<p> Coordinates and organizes that all plant in U.A.E. comply with their obligations in matters of operations, maintenance, construction, Health and Safety and Site Security as specified by the Local Environmental Legislation and the Ministry of Environmental and Climatology Affairs (MECA) through the respective project and operation permits and authorizations. Working in a team and under (time) stress.</p><br>
<p>Teamwork: </p><br>
<p> Consistently acknowledges and appreciates each team member's contributions; </p><br>
<p> Effectively utilizes each team member to his/her fullest potential; </p><br>
<p> Motivates the team to work together in the most efficient manner; </p><br>
<p> Keeps track of lessons learned and shares those lessons with team members; </p><br>
<p> Mitigates team conflict and communication problems; </p><br>
<p> Suggests areas for improvement in internal processes along with possible solutions; </p><br>
<p> Encourages the more junior innovators to take responsibility for their development within the company;</p><br>
<p> Completes with and helps to enforce Standard Policies and Procedures; </p><br>
<p> Continually seeks opportunities to increase internal client satisfaction and deepen client relationships;</p><br>
<p> Initiates and implements improvements in all areas of the scope, within the budget provided; </p><br>
<p> Identifies opportunities for improvement and makes constructive suggestions for change. </p><br>
<p>Client Management: </p><br>
<p> Execute the day-to-day Safety section activities </p><br>
<p> Manages internal and external clients'/supplier's expectations, claims and issues to meet personal and company objectives</p><br> <p>10. QUALIFICATIONS, EXPERIENCE AND SKILLS: </p><br>
<p>Essential Qualifications: </p><br>
<p> Bachelor's degree in Health, Safety or Environmental Engineering, Occupational Health and/or Chemistry, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.</p><br>
<p> NEBOSH or equivalent certification.</p><br>
<p>b. Technical skills: </p><br>
<p> Computer literate: a high degree of business computing applications such as databases, word processors and spreadsheets, etc.;</p><br>
<p> Deep knowledge and understanding of the HSE Systems used in an Industrial Power Plant. </p><br>
<p>Understanding of UAE HSE Law, HSE Policies and management procedures; </p><br>
<p> Thorough knowledge of international standards for management of Health, Safety, Environment and Risk such as OSHA (USA), NFPA, ISO 14001 and OHSAS 18000.</p><br> <br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Experience:<br>Bachelor’s degree in Marketing, Communications, Hospitality, Business, or related field preferred <br>Minimum 5 years of experience in hospitality, luxury, lifestyle, or integrated marketing <br>Previous leadership or managerial experience preferred <br>Strong understanding of luxury hospitality positioning, digital marketing, PR, partnerships, and campaign execution <br>Proven experience managing multiple stakeholders, agencies, and concurrent projects in fast-paced environments <br>UAE market experience strongly preferred<br>Skills and Knowledge<br>Strong commercial awareness and understanding of hospitality business drivers <br>Excellent organizational and project management capabilities <br>Strong leadership and team management skills <br>Excellent written and verbal English communication skills <br>Ability to manage multiple priorities and timelines simultaneously <br>Strong understanding of social media, digital marketing, PR and brand positioning <br>Collaborative, solutions-oriented and adaptable mindset <br>Strong interpersonal and stakeholder management skills <br>LEADERSHIP<br>Adaptability <br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication <br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making <br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.<br>Professional Demeanor <br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>MANAGING EXECUTION<br>Building and Contributing to Teams <br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. <br>Driving for Results <br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing <br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>BUILDING RELATIONSHIPS<br>Coworker Relationships <br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships <br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.<br>Global Mindset <br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>GENERATING TALENT AND ORGANIZATIONAL CAPABILITY<br>Organizational Capability <br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. <br>Talent Management <br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>LEARNING AND APPLYING PROFESSIONAL EXPERTISE<br>Applied Learning <br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen <br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical <br>Acumen-Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities.<br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>BUSINESS RESULTS<br>Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.<br>ESSENTIAL FUNCTIONS<br>Team Leadership & Productivity<br>Support the Multi-Property Director of Marketing in overseeing the day-to-day operations and productivity of the marketing team <br>Help prioritize workflows, allocate resources, and ensure timely execution of projects and campaigns <br>Foster a collaborative, high-performing, and solutions-oriented team culture <br>Provide guidance and support to marketing managers, executives, coordinators, and creative team members <br>Strategy & Planning<br>Contribute toward annual and quarterly marketing strategy development across all properties and business segments <br>Support campaign planning aligned with revenue goals, seasonality, brand positioning, and market demand <br>Assist in identifying commercial opportunities, emerging trends, and new audience segments <br>Cross-Department Commercial Integration<br>Work closely with F&B, Revenue, Sales, Rooms, Operations, Spa, and Loyalty teams to ensure marketing initiatives support wider commercial objectives <br>Ensure campaigns and activations are operationally aligned and commercially optimized <br>Support integrated business planning across key hotel initiatives and launches <br>Project Management & Brand Initiatives<br>Manage timelines, workflows, and stakeholder coordination across major projects including: <br>hotel enhancement programs <br>restaurant launches <br>repositioning initiatives <br>seasonal campaigns <br>partnerships and activations <br>Ensure projects are executed efficiently and on schedule while maintaining brand standards and creative quality <br>Agency & Supplier Management<br>Manage external agencies, freelancers, production partners, and vendors to ensure quality output, timely delivery, and strong ROI <br>Review creative deliverables and ensure alignment with brand positioning and campaign objectives <br>Support briefing processes, production timelines, approvals, and campaign implementation <br>Partnerships, PR & Activations<br>Support the development of strategic partnerships, media collaborations, influencer initiatives, and brand activations <br>Assist in identifying opportunities that drive awareness, footfall, audience engagement, and incremental revenue <br>Collaborate with PR and digital teams on integrated storytelling opportunities <br>Marketing Communications Focus<br>Ensure all marketing collateral and communications align with Marriott brand standards and property positioning <br>Support oversight of campaign messaging, visual identity, social media, content creation, and promotional activity <br>Assist with campaign reporting, performance tracking, and marketing analysis<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Plant Performance Engineer
<p>Job Purpose:</p><br><p>To provide overall technical direction and engineering support in the area of plant performance and</p><br>
<p>efficiency, ensuring that all power station efficiency engineering matter are addressed in a consistent,</p><br>
<p>timely, safe, reliable, efficiency and cost-effective manner.</p><br><p><strong>Description</strong></p><br>
<ul><li>Responsible for optimising the overall plant energy conversion process and commercial performance by proactively identifying opportunities for improvement in BPP and Maintenance or Engineering practices.</li><li>Assist with developing of the business and plant performance, using industry standards practices for meeting industry' goals;</li><li>Develop and implement performance monitor and data validation systems and assess operational issues and develop options to improve performance data analysis and reliability of power plant equipment;</li><li>Effective manage and work to with key stakeholders to actively improve on/off site KPI and operational dashboard/reports;</li><li>Develop and share weekly and monthly KPIs relevant to BPP, Operations & Maintenance;</li><li>Support the development of workflows within the operations to optimise total site performance through the use of Standard Site Operations (SSO);</li><li>Assist the Management team in developing a proactive culture by using the condition monitoring functionality to optimise preventive maintenance scheduling;</li><li>Develops and implement PM schedules;</li><li>Support the development of maintenance or engineering strategies for improvement opportunities to recommend plant upgrades and process improvement;</li><li>Lead or assist with business care development for equipment modification and renewal as well as identify and evaluate new ideas, methods, technologies, innovative techniques, materials and best practices related to plant operation and recommend improvements;</li><li>Perform inspections and condition assessments of major power plant components to identify potential availability losses and recommend appropriate corrective action.</li></ul>
<p><strong>Analysis of Equipment Failure and RCAs </strong></p><br>
<ul><li>Support in attempts all possible means of reducing equipment downtime and ensuring high plant availability;</li><li>Support Collect data of all outages and present it in meaningful way so that analysis can be taken up for developing KPIs of Reliability;</li><li>Keep the database updated;</li><li>Organize failure analysis and RCAs.</li></ul>
<p><strong>Management of Change</strong></p><br>
<ul><li>Support in Administration of Management of Change in Intelex;</li><li>Review of new permanent MOCs raised in Intelex;</li><li>Organize MOC committee meeting for approval of MOC;</li><li>Organize implementation of MOC including, training and changes in master docs;</li><li>Prepare report progress on MOC periodically.</li></ul>
<p><strong>Maintenance Tasks Planning and Execution</strong></p><br>
<ul><li>Analyses construction sites and local environments to determine appropriate logistics solutions and resources; </li><li>Draws up plans and presents schedules of work, often with visual aids such as bar charts and procedures diagrams; </li><li>Uses specialist planning computer software; </li><li>Prepares logistics plans and pricing schedules for individual projects; </li><li>Monitors progress throughout the maintenance process and compares with the projected schedule of work; </li><li>Provide advice and support to the Head of Maintenance Engineering and Maintenance HOD's throughout the process, making adjustments to projects as necessary for the development of specific systems;</li><li>Prepares the integration & follow up of periodic overall schedules (4weeks, 3months & 18months);</li><li>Prepares of a weekly and monthly Maintenance Department planning and preventive maintenance reports;</li><li>Preparation of a periodic Budget & Cost forecast;</li><li>Planning coordination & conflict identification with other departments;</li><li>Preparation of EPC schedules & contractor planning monitoring;</li><li>Involved in negotiations with contractors;</li><li>Plays a coordination role between different disciplines (Maintenance, Operations, Supply Chain, Human Resources);</li><li>Prepares the risk register;</li><li>Interfaces with cost controller: Preparation of monthly cost, invoicing, cost at completion;</li><li>Prepares monthly coordination meeting with Contractors;</li><li>Preparation of schedules (Engineering, procurement, commissioning, Milestone, critical path, Resources, Training, etc );</li><li>Management of Planning / Preventive & Predictive Maintenance or Engineering team; </li><li>Preparation of work progress (Daily, weekly & monthly), different curves (using EVM Methods);</li><li>Propose different recovery plan.</li></ul>
<p><strong>Reporting and Planning</strong></p><br>
<ul><li>Generate weekly KPI report and circulate to stake holders;</li><li>Support in Preparing monthly report and monthly KPIs;</li><li>Use analytics to monitor open workers;</li><li>Coordinate with operation and maintenance to update the status of work orders;</li><li>Delivers monthly report (Work orders status) to Manager of Business & Plant Performance (BPP) department; </li><li>Discusses planned and unplanned jobs undertaken with the BPP department;</li><li>Assists the BPP department in planning daily jobs.</li><li>Assists the BPP department in doing the budget together with BPP.</li></ul> <p><strong>4. HEALTH & SAFETY:</strong></p><br> <p>The Job Holder will be based at Al Taweelah A1 Power and Desalination Plant </p><br>
<p>The Job Holder will work in a controlled hazardous environment<em>.</em></p><br>
<p><strong>Work Levels and Conditions and Risks:</strong></p><br>
<ul><li><strong>Work Level 1</strong>: the tasks that he/she performs as part of their daily work activities do not represent a risk for their integrity and for their physical integrity (e.g. working in zones with high temperatures or with permanent increased noise levels);</li><li><strong>Work Level 2</strong>: the tasks that he/she performs as part of their daily work activities represent a risk of medium kind and with temporary consequences like blows, falls, etc.;</li><li><strong>Work Level 3</strong>: the tasks that he/she performs as part of their daily work activities represent a risk of accidents of medium kind that can generate permanent consequences (burns, mutilations, irreversible wounds);</li></ul> <ul><li><strong>Work Level 4</strong>: the tasks that he/she performs as part of their daily work activities represent risks and are controlled by means of procedures, supervision, safety devices and HSE Teams in such a way that its non-observance that could lead to a serious accident of even death.</li><li><strong>Work Level 5</strong>: the tasks that he/she performs as part of their daily work activities represent a high risk for their physical integrity. This job is classified according to International Safety Regulations as a high risk level job.</li></ul>
<p><strong>Exposure to Risks:</strong></p><br>
<ul><li>Traffic/automobile accidents;</li><li>Risks inherent to the job of the Plant Engineering while performing inspections, site visits, operations and maintenance activities, etc.</li></ul>
<p><strong>EHSMS Roles & Responsibilities:</strong></p><br>
<ul><li>Ensure that the EHS roles and responsibility of their subordinates are communicated and known to them and complied;</li><li>Ensure the compliance of EHS Legal and other requirements related to the area of responsibility;</li><li>Ensure that the members of his staff have the facilities, tools and PPE necessary for the safe execution of their roles and responsibilities;</li><li>Ensure that the risk assessment carried out for all the activities under their area of responsibility, control measures implemented and risks mitigated to as low as reasonably practicable;</li><li>Arrange and provide EHS training to employees and contractors;</li><li>Arrange and participate in work place inspection;</li><li>Ensure the communication and consultation of EHS related issues / topics within the area of responsibility;</li><li>Ensure that all Environment health and safety incidents reported, investigated root cause identified and corrective actions taken;</li><li>Ensure that the code of practices and standard operating procedures applicable to their area of responsibility are implemented and followed;</li><li>Ensure the monitoring and measurement of the parameters specified in EHSMS to ensure the compliance of EHS requirements;</li><li>Takes part in the risk analysis at the working stations;</li><li>Checks the application of the EHSMS procedures to ensure effective implementation;</li><li>Ensure that CoPs and SOPs are implemented and adequate control measures are in place to avoid any activity which might lead to Environment, health and safety incidents;</li><li>Maintain records related to the EHS performance;</li><li>Ensure that all the fire fighting equipments and all other equipment required as per the emergency response plan is regularly tested and in good condition;</li><li>Assist HSE manager in all EHS related issues.</li></ul> <p><strong>5. JOB CONTEXT:</strong></p><br> <ul><li>Works in the BPP Department under the supervision of the Business & Plant Performance Manager;</li><li>The Job Holder works closely with the BPP department to ensure the Plant Routines are carried out efficiently and to high quality standards;</li><li>The Job Holder's role is defined by the Business & Plan Performance Manager. The responsibility and authority of the Job Holder is subject to the demands of the work scope and criticality;</li><li>The Job Holder is required to understand and promptly act upon oral operational instructions, respond effectively in pressure situations, make quick decisions in the event of breakdown or failure to safeguard the Plant, manage stress, coordinate and follow up on maintenance activities, ensuring high levels of safety and compliance with Procedures;</li><li>The Job Holder is expected to have a higher level of field experience and the use of these skills is the prerogative of the BPP Manager.</li></ul> <p><strong>6. PROBLEM SOLVING:</strong></p><br> <ul><li>The Job Holder must solve problems in accordance with Standard Company Policies and Procedures;</li><li>The Job Holder is empowered to take on the right initiative to ensure problem will be solved in timely, cost efficient and sustainable manner, to avoid reoccurrence </li><li>Problem solving may require various parties to support the initiative</li><li>The Job Holder must consider how problems will be solved. The focus in on operational problems which are solved by applying Standard Operating Procedures, learned techniques, engineering skills, operational experience, initiative and judgment.</li></ul> <p><strong>7. COMMUNICATION AND WORKING RELATIONSHIPS:</strong></p><br> <p>The Job Holder will work and communicate with:</p><br>
<ul><li><strong>Internal</strong>: Manager of Business & Plant Performance, Maintenance Manager; Outage / Production Engineers, other Maintenance Head of Sections, Operations Department, Supply Chain Manager;</li><li><strong>External</strong>: Contractors and Sub-Contractors' operational staff.</li></ul> <p><strong>8. JOB ACCOUNTABILITY: </strong></p><br> <p>Responds/acts upon the Business & Plant Performance Manager's supervision and direction.</p><br>
<ul><li>The Job Holder is accountable for task execution under direction;</li><li>The Job Holder is authorized to act within the boundaries of defined Procedures and Precedents and under the close supervision of the Business & Plant Performance Manager;</li><li>The Job Holder contributes to the end result and is accountable for it.</li></ul>
<p><strong>Teamwork:</strong></p><br>
<ul><li>Consistently acknowledges and appreciates each team member's contributions;</li><li>Effectively utilizes each team member to his/her fullest potential;</li><li>Motivates the team to work together in the most efficient manner;</li><li>Keeps track of lessons learned and shares those lessons with team members;</li><li>Mitigates team conflict and communication problems;</li><li>Suggests areas for improvement in internal processes along with possible solutions;</li><li>Encourages the more junior innovators to take responsibility for their development within the company;</li><li>Complies with and helps to enforce Standard Policies and Procedures;</li><li>Continually seeks opportunities to increase internal client satisfaction and deepen client relationships;</li><li>Initiates and implements improvements in all areas of the scope, within the budget provided;</li><li>Identifies opportunities for improvement and makes constructive suggestions for change.</li></ul>
<p><strong>Client Management:</strong></p><br>
<ul><li>Execute the day-to-day Business & Plant Performance section activities</li><li>Manages internal and external clients/suppliers expectations, claims and issues to meet personal and company objectives.</li></ul> <p><strong>9. JOB DIMENSIONS:</strong></p><br> <p><strong>Number of staff supervised:</strong></p><br> <p>Number of Direct Reports:</p><br> <p>Nil</p><br> <p>Position titles of Direct Reports:</p><br> <p>Nil</p><br> <p>Positions that report indirectly to this role:</p><br> <p>Nil</p><br> <p><strong>Budget</strong></p><br> <p>Accountable for:</p><br> <p><strong>10. QUALIFICATIONS, EXPERIENCE AND SKILLS:</strong></p><br> <p><strong>Essential Qualifications:</strong></p><br>
<ul><li>Bachelor degree in Mechanical Engineering, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.</li></ul> <p><strong>Experience:</strong></p><br>
<ul><li>8 years' experience in Plant Performance Engineering of a large power generation and water desalination or process systems environment plant. Must have power plant operations experience.</li><li>At least 3 years in a Supervisory Role, preferably in a power and desalination plant;</li><li>Experience in the maintenance/engineering, including plant performance experience is essential;</li><li>Experience in power plant system operation and maintenance practices with particular expertise in assessing, tuning and optimizing power generation system components;</li><li>Proficient in the preparation or review of basic and detailed engineering drawings, datasheets, calculations, specifications and procedures;</li><li>Amongst candidates, selection will be performed upon meeting the most of the above listed criteria for the role (qualifications and experience).</li></ul> <p><strong>Skills/Knowledge:</strong></p><br>
<p><strong>a. Soft skills:</strong></p><br>
<ul><li>English is essential: excellent communication skills both written and verbal;</li><li><strong>Must be flexible</strong>: willing to work long hours, weekends and be on call (periodically);</li><li>Arabic is an advantage;</li><li>Highly proactive and self-motivated</li><li>Must be a team player;</li><li>A pro-active and flexible approach to the presented challenges is required</li></ul>
<p><strong>b. Technical skills:</strong></p><br>
<ul><li><strong>Computer literate</strong>: a high degree of business computing applications such as databases, word processors and spreadsheets, etc.;</li><li>Hands-on background in water treatment and equipment maintenance as related to gas turbines and high pressure boilers, desalination, cooling water systems and water purification equipment;</li><li>Working knowledge of Environmental Regulations as they pertain to the Operations and Maintenance of an energy generating facility;</li><li>Must be able to visually read and respond to computer generated data, instrumentation, gauges, readouts and variations in color;</li><li>Knowledge of the kinds and types of equipment installed derived through a combination of hands-on experience and formal training performed in the manufacturer's factory and/or at the jobsite;</li><li>Demonstrates skills in the use of tools, test equipment and calibration appliances;</li><li>Strong mechanical aptitude, basic understanding of chemistry, physics, electricity and mathematics;</li><li>Business knowledge: good working knowledge of the Power Plant operating environment, including the processes, the equipment and potential risks.</li></ul>
<p><strong>c. Leadership skills:</strong></p><br>
<ul><li>Must be able to demonstrate management ability with highly developed interpersonal skills including subordinate development, team building and conflict resolution;</li><li>Team management/supervisory skills;</li><li>Coaching and training skills;</li><li>Acts as a role model, leads by example;</li><li>Performance management/evaluation skills;</li><li>Organization & planning skills.</li></ul> <p><strong>11. GENERAL RESPONSIBILITIES:</strong></p><br> <ul><li>Responsible for one's own Health and Safety and that of his/her colleagues in accordance with the Health and Safety Policies & Procedures of the Company;</li><li>Lives the values of TTEOM;</li><li>Promotes open, honest and positive communication;</li><li>Respects each other as well as the cultural diversity within TTEOM;</li><li>Maintains the high standard of TTEOM;</li><li>Promotes and instills cooperation and leadership;</li><li>Shares information and knowledge;</li><li>Takes ownership;</li><li>Undertakes such other duties as may be expected within reason.</li></ul>
<br>
<br> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br>About The Role<br><br>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.<br><br>Main Duties/Description<br><br>What you will do:<br><br> The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards. The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed. The ability to proofread all correspondence prior to being given to manager for signature. The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance. The ability to process all mass correspondence and special mailings. The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file. The ability to maintain all employee files in accordance with established procedures and standards. The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff. The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period. The ability to maintain a friendly, caring and helpful attitude with clients, as well as all Hotel personnel. The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager. The ability to open and handle the People and Culture Team's email when requested. The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards. The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance. The ability to purchase supplies and collateral through proper purchasing and signature procedures. The ability to participate in scheduled meetings as requested. The ability to be punctual to scheduled work hours and follow proper payroll procedures.<br><br>Standard Duties<br><br> To provide a friendly and professional service that always exceeds employees’ expectations. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. To comply with local legislation as required. Prepare related paperwork and welcome pack for new hires. Organize medical appointments for new hires, visa renewal colleagues, etc. Prepare and assist medical insurance of the new joiners, dependents, etc. Assist with payroll maintenance for the People and Culture Team. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc). Coordinate and book colleagues’ and/or dependents’ flight tickets. Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system. Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule. To respond to any changes in the division as dictated by the needs of the industry, company or hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges. Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc. Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner Demonstrate competence with People & Culture information systems Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.<br><br>Roles And Responsibilities From OHSAD<br><br> Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements. Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct; Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions. Report all hazards & engage in communication & consultation activities. Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare. Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program. Handling, storage & disposal of hazardous materials as per MSDS. Attend OSH training, safety induction, on the job training, daily tool box talks, etc. Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor. Follow all posted warning signs and safety instructions. Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely. <br><br>What You Bring<br><br> A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments. Proficient in English (speaking, reading, writing) Excellent interpersonal, verbal, and written communication skills<br><br>What We Offer<br><br> Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals and so much more!<br><br>Schedule And Hours<br><br> This is a full-time role.
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p>
<h4>What you will do:</h4>
<p><strong>Main duties/description:</strong></p>
<ul>
<li>The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.</li>
<li>The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.</li>
<li>The ability to proofread all correspondence prior to being given to manager for signature.</li>
<li>The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.</li>
<li>The ability to process all mass correspondence and special mailings.</li>
<li>The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.</li>
<li>The ability to maintain all employee files in accordance with established procedures and standards.</li>
<li>The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.</li>
<li>The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.</li>
<li>The ability to maintain a friendly, caring and helpful attitude with clients, as well as all hotel personnel.</li>
<li>The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.</li>
<li>The ability to open and handle the People and Culture Team's email when requested.</li>
<li>The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.</li>
<li>The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.</li>
<li>The ability to purchase supplies and collateral through proper purchasing and signature procedures.</li>
<li>The ability to participate in scheduled meetings as requested.</li>
<li>The ability to be punctual to scheduled work hours and follow proper payroll procedures.</li>
</ul>
<p><strong>Standard duties:</strong></p>
<ul>
<li>To provide a friendly and professional service that always exceeds employees’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>Prepare related paperwork and welcome pack for new hires.</li>
<li>Organize medical appointments for new hires, visa renewal colleagues, etc.</li>
<li>Prepare and assist medical insurance of the new joiners, dependents, etc.</li>
<li>Assist with payroll maintenance for the People and Culture Team.</li>
<li>Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).</li>
<li>Coordinate and book colleagues’ and/or dependents’ flight tickets.</li>
<li>Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system.</li>
<li>Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li>
<li>Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.</li>
<li>Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc.</li>
<li>Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees.</li>
<li>Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner.</li>
<li>Demonstrate competence with People & Culture information systems.</li>
<li>Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</li>
</ul>
<p><strong>Roles and responsibilities from OHSAD:</strong></p>
<ul>
<li>Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements.</li>
<li>Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct.</li>
<li>Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions.</li>
<li>Report all hazards & engage in communication & consultation activities.</li>
<li>Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare.</li>
<li>Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program.</li>
<li>Handling, storage & disposal of hazardous materials as per MSDS.</li>
<li>Attend OSH training, safety induction, on the job training, daily tool box talks, etc.</li>
<li>Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor.</li>
<li>Follow all posted warning signs and safety instructions.</li>
<li>Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resort.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours:</h4>
<ul>
<li>This is a full-time role.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p>
<h4>What you will do:</h4>
<p><strong>Main duties/description:</strong></p>
<ul>
<li>The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.</li>
<li>The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.</li>
<li>The ability to proofread all correspondence prior to being given to manager for signature.</li>
<li>The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.</li>
<li>The ability to process all mass correspondence and special mailings.</li>
<li>The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.</li>
<li>The ability to maintain all employee files in accordance with established procedures and standards.</li>
<li>The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.</li>
<li>The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.</li>
<li>The ability to maintain a friendly, caring and helpful attitude with clients, as well as all hotel personnel.</li>
<li>The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.</li>
<li>The ability to open and handle the People and Culture Team's email when requested.</li>
<li>The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.</li>
<li>The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.</li>
<li>The ability to purchase supplies and collateral through proper purchasing and signature procedures.</li>
<li>The ability to participate in scheduled meetings as requested.</li>
<li>The ability to be punctual to scheduled work hours and follow proper payroll procedures.</li>
</ul>
<p><strong>Standard duties:</strong></p>
<ul>
<li>To provide a friendly and professional service that always exceeds employees’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>Prepare related paperwork and welcome pack for new hires.</li>
<li>Organize medical appointments for new hires, visa renewal colleagues, etc.</li>
<li>Prepare and assist medical insurance of the new joiners, dependents, etc.</li>
<li>Assist with payroll maintenance for the People and Culture Team.</li>
<li>Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).</li>
<li>Coordinate and book colleagues’ and/or dependents’ flight tickets.</li>
<li>Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system.</li>
<li>Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li>
<li>Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.</li>
<li>Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc.</li>
<li>Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees.</li>
<li>Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner.</li>
<li>Demonstrate competence with People & Culture information systems.</li>
<li>Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</li>
</ul>
<p><strong>Roles and responsibilities from OHSAD:</strong></p>
<ul>
<li>Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements.</li>
<li>Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct.</li>
<li>Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions.</li>
<li>Report all hazards & engage in communication & consultation activities.</li>
<li>Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare.</li>
<li>Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program.</li>
<li>Handling, storage & disposal of hazardous materials as per MSDS.</li>
<li>Attend OSH training, safety induction, on the job training, daily tool box talks, etc.</li>
<li>Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor.</li>
<li>Follow all posted warning signs and safety instructions.</li>
<li>Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resort.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours:</h4>
<ul>
<li>This is a full-time role.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p><br><br><br><p><b>What you will do:</b><br><b>Main Duties/Description:</b><br>1. The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.<br>2. The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.<br>3. The ability to proofread all correspondence prior to being given to manager for signature.<br>4. The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.<br>5. The ability to process all mass correspondence and special mailings.<br>6. The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.<br>7. The ability to maintain all employee files in accordance with established procedures and standards.<br>8. The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.<br>9. The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.<br>10. The ability to maintain a friendly, caring and helpful attitude with clients, as well as all Hotel personnel.<br>11. The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.<br>12. The ability to open and handle the People and Culture Team's email when requested.<br>13. The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.<br>14. The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.<br>15. The ability to purchase supplies and collateral through proper purchasing and signature procedures.<br>16. The ability to participate in scheduled meetings as requested.<br>17. The ability to be punctual to scheduled work hours and follow proper payroll procedures.</p><br><br><p><br><b>Standard Duties:</b><br>1. To provide a friendly and professional service that always exceeds employees’ expectations.<br>2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br>3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.<br>4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.<br>5. To comply with local legislation as required.<br>6. Prepare related paperwork and welcome pack for new hires.<br>7. Organize medical appointments for new hires, visa renewal colleagues, etc.<br>8. Prepare and assist medical insurance of the new joiners, dependents, etc.<br>9. Assist with payroll maintenance for the People and Culture Team.<br>10. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).<br>11. Coordinate and book colleagues’ and/or dependents’ flight tickets.<br>12. Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system. <br>13. Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.<br>14. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.<br>15. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.<br>16. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.<br>17. Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.<br>18. Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc. <br>19. Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees<br>20. Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner<br>21. Demonstrate competence with People & Culture information systems<br>22. Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</p><br><br><br><br><p><b>Roles and Responsibilities from OHSAD:</b></p><br><br><br><p>1. Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements. </p><br><br><p>2. Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct; <br>3. Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions. <br>4. Report all hazards & engage in communication & consultation activities. <br>5. Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare. <br>6. Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program. <br>7. Handling, storage & disposal of hazardous materials as per MSDS. <br>8. Attend OSH training, safety induction, on the job training, daily tool box talks, etc. <br>9. Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor. <br>10. Follow all posted warning signs and safety instructions. <br>11. Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely. </p><br><br><br><p><b>What you bring:</b><br>• <span><span>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in </span></span>hotel operations, preferably luxury hospitality or other service environments.</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills<br> </p><br><br><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule and hours: </b></p><br><br><p>• This is a full-time role.</p><br><br><br><br><br><br><br> </div>
Additional Information<br><br>Job Number 26107086<br><br>Job Category Sales & Marketing<br><br>Location Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>START YOUR JOURNEY WITH US<br><br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br><br>Love What You Do Even More<br><br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.<br><br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:<br><br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:World class training and development, including leadership development. Recognition programs. Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000! Discounted food & drink in all our restaurants and bars. Discounts for your friends and family. Unlimited career opportunities (Internationally and locally) Medical and Life insurance Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Experience:<br><br>Bachelor’s degree in Marketing, Communications, Hospitality, Business, or related field preferred Minimum 5 years of experience in hospitality, luxury, lifestyle, or integrated marketing Previous leadership or managerial experience preferred Strong understanding of luxury hospitality positioning, digital marketing, PR, partnerships, and campaign execution Proven experience managing multiple stakeholders, agencies, and concurrent projects in fast-paced environments UAE market experience strongly preferred<br><br>Skills and Knowledge<br><br>Strong commercial awareness and understanding of hospitality business drivers Excellent organizational and project management capabilities Strong leadership and team management skills Excellent written and verbal English communication skills Ability to manage multiple priorities and timelines simultaneously Strong understanding of social media, digital marketing, PR and brand positioning Collaborative, solutions-oriented and adaptable mindset Strong interpersonal and stakeholder management skills <br><br>LEADERSHIP<br><br>Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>MANAGING EXECUTION<br><br>Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>BUILDING RELATIONSHIPS<br><br>Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>GENERATING TALENT AND ORGANIZATIONAL CAPABILITY<br><br>Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>LEARNING AND APPLYING PROFESSIONAL EXPERTISE<br><br>Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br><br>Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br><br>Technical Acumen-Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br><br>Basic Competencies - Fundamental competencies required for accomplishing basic work activities.<br><br>Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br><br>Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br><br>Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented<br><br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br><br>BUSINESS RESULTS<br><br>Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.<br><br>Essential Functions<br><br>Team Leadership & Productivity<br><br>Support the Multi-Property Director of Marketing in overseeing the day-to-day operations and productivity of the marketing team Help prioritize workflows, allocate resources, and ensure timely execution of projects and campaigns Foster a collaborative, high-performing, and solutions-oriented team culture Provide guidance and support to marketing managers, executives, coordinators, and creative team members <br><br>Strategy & Planning<br><br>Contribute toward annual and quarterly marketing strategy development across all properties and business segments Support campaign planning aligned with revenue goals, seasonality, brand positioning, and market demand Assist in identifying commercial opportunities, emerging trends, and new audience segments <br><br>Cross-Department Commercial Integration<br><br>Work closely with F&B, Revenue, Sales, Rooms, Operations, Spa, and Loyalty teams to ensure marketing initiatives support wider commercial objectives Ensure campaigns and activations are operationally aligned and commercially optimized Support integrated business planning across key hotel initiatives and launches <br><br>Project Management & Brand Initiatives<br><br>Manage timelines, workflows, and stakeholder coordination across major projects including:hotel enhancement programs restaurant launches repositioning initiatives seasonal campaigns partnerships and activations Ensure projects are executed efficiently and on schedule while maintaining brand standards and creative quality <br>Agency & Supplier Management<br><br>Manage external agencies, freelancers, production partners, and vendors to ensure quality output, timely delivery, and strong ROI Review creative deliverables and ensure alignment with brand positioning and campaign objectives Support briefing processes, production timelines, approvals, and campaign implementation <br><br>Partnerships, PR & Activations<br><br>Support the development of strategic partnerships, media collaborations, influencer initiatives, and brand activations Assist in identifying opportunities that drive awareness, footfall, audience engagement, and incremental revenue Collaborate with PR and digital teams on integrated storytelling opportunities <br><br>Marketing Communications Focus<br><br>Ensure all marketing collateral and communications align with Marriott brand standards and property positioning Support oversight of campaign messaging, visual identity, social media, content creation, and promotional activity Assist with campaign reporting, performance tracking, and marketing analysis<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.