Foreman Jobs - Ras Al Khaimah UAE
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<p>• Welcome and professionally receive customers, visitors, partners, VIP guests, and other stakeholders visiting TAG Dynamics.
• Manage the guest experience from arrival through departure, ensuring visitors are welcomed, informed, and appropriately supported.
• Understand guest requirements and proactively provide assistance to create a positive and professional customer experience.
• Coordinate customer and visitor arrangements, including meeting rooms, refreshments, visitor access, schedules, and other hospitality requirements.
• Coordinate with internal teams to ensure customer visits and meetings are properly prepared and supported.
• Support VIP and high-profile customer visits, including coordinating specific guest requirements and ensuring appropriate attention to detail.
• Assist with showroom tours, customer demonstrations, meetings, and presentations as required.
• Coordinate with the Barista to ensure timely and appropriate beverage and refreshment service for customers and visitors.
• Maintain accurate visitor records and relevant information relating to customer visits.
• Assist with meeting room schedules, bookings, setup requirements, and general presentation of customer-facing areas.
• Support customer-facing events, exhibitions, meetings, and other activities organized by TAG Dynamics when required.
• Provide temporary support to the Receptionist during scheduled breaks or when short-term reception coverage is required.
• Assist with basic reception activities when required, including welcoming visitors, answering incoming calls, and directing visitors or inquiries to the appropriate person.
• Maintain a professional, welcoming, and service-oriented approach when interacting with customers and visitors.
• Handle guest and visitor information with appropriate discretion and confidentiality.
• Support the wider Customer Experience and Marketing teams with customer-facing activities as required.</p><p>• Education: High school diploma or equivalent. Hospitality, customer service, business administration, or related qualification is an advantage.
• Training: Customer service or hospitality training preferred.
• Guest relations or front office training is an advantage.
• Training in visitor management, professional etiquette, or corporate hospitality is an advantage.
• Experience: Previous experience in customer service, hospitality, guest relations, front office, corporate hospitality, aviation, hotel, luxury service, or a similar customer-facing environment.
• Experience dealing directly with customers, visitors, senior executives, VIPs, or corporate guests is preferred.
• Experience coordinating meetings, visits, events, or hospitality requirements is an advantage.
• Experience in a customer-facing role where understanding customer needs and delivering a positive experience is important.
• Other: English is mandatory.
• Arabic is an advantage.
• Female candidate preferred for this customer-facing hospitality role.
• Professional, polished, and well-presented appearance.
• Strong customer service, interpersonal, and communication skills.
• Strong understanding of professional hospitality and customer expectations.
• Ability to anticipate customer needs and respond appropriately.
• Confident and comfortable interacting with senior executives, VIPs, international customers, and other stakeholders.
• Strong organizational skills and attention to detail.
• Discreet and trustworthy when handling customer and visitor information.
• Ability to remain calm, professional, and responsive during busy periods.
• Ability to work independently while coordinating effectively with the wider Customer Experience team.</p>
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an <strong>General Accountant</strong>, you’re not just supporting timely and accurate processing of invoices and payments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Process invoices and payments: Review, verify, and process supplier invoices and employee reimbursements in a timely and accurate manner</li><li>Reconcile vendor accounts: Monitor and reconcile vendor statements, flag outstanding items, and assist in resolving discrepancies </li><li>Ensure timely payments: Schedule and execute payments to vendors according to agreed terms while supporting cash flow needs</li><li>Maintain accurate records: Update accounts payable systems and records, ensuring accuracy and compliance with company policies and audit requirements</li><li>Support month-end close: Assist with accruals and invoice tracking to support timely and accurate financial close</li><li>Respond to inquiries: Address vendor and internal questions promptly and professionally, escalating issues as needed</li><li>Assist with audits and compliance: Prepare documentation and support internal and external audit processes as needed</li><li>: <br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<strong>Company Description<br><br></strong>We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.<br><br>Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.<br><br><strong>Salaries And Benefits<br><br></strong><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided<br><br></li></ul><strong>Job Description<br><br></strong><ul><li>Read daily events, to acknowledge any VIP’s arrivals.</li><li>Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked</li><li>Present children's menus when appropriate, and describe specials and alternative cuisine</li><li>Serve and clear food and beverage items in an unobtrusive and professional manner</li><li>Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>Carry trays, bus and reset tables with linen, china, glass and silver</li><li>Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved</li><li>Follow cash and credit card procedures according to the guidelines of the accounting department</li><li>Maintain a clean, neat and orderly restaurant throughout service</li><li>Polish silver, refill salt, pepper and sugar, creamers, etc</li><li>Ensure that work station is stocked with appropriate condiments at all times</li><li>Report any guest comments regarding food and beverage to manager</li><li>Conscientious handling and maintenance of operating equipment</li><li>Learn and adhere to safety, sanitation and hygiene policies</li><li>Maintain good working relationships with colleagues, and all other departments</li><li>Maintain complete knowledge of all F&B services, outlets and hotel services/features</li><li>Perform opening/closing side duties as assigned and set all tables according to standards</li><li>Report to manager any kinds of deviation from set standard and procedures</li><li>Ensure that all service and storage areas are kept safe and clean</li><li>Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>Carry out light cleaning and maintenance of the outlet</li><li>Assist other Food & Beverage Outlets in their operations during peak hours if needed<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Secondary education<br><br></li></ul><strong>Experience<br><br></strong><ul><li>Minimum 1-year food and beverage serving experience</li><li>Previous public contact and/or cashiering experience</li><li>Additional foreign language is an asset (Russian)</li></ul>
<strong>Job Description<br><br></strong>Company Description<br><br>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>Rixos Al Mairid is seeking a dedicated and detail-oriented Laundry Attendant to join our Laundry team. The Laundry Attendant is responsible for the washing, drying, ironing, and folding of linens, towels, uniforms, and guest laundry while ensuring high hygiene and quality standards. This role plays a vital part in maintaining the cleanliness and presentation of all textiles used throughout the property.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Laundry Operations: Operate washers, dryers, and ironing equipment to clean and maintain hotel linens, towels, uniforms, and guest laundry. </li><li>Sorting & Inspection: Sort laundry by fabric type and color, inspecting items for stains, damages, or special cleaning requirements. </li><li>Stain Removal: Treat stains and ensure proper washing techniques are applied to maintain fabric quality. </li><li>Folding & Organization: Fold, stack, and organize clean linens, towels, and uniforms efficiently for distribution. </li><li>Guest Laundry Service: Handle guest laundry requests, ensuring timely pickup, washing, ironing, and return of items while following special instructions. </li><li>Inventory & Stock Management: Monitor linen and uniform inventory, reporting shortages or damages to the Laundry Supervisor. </li><li>Machine Maintenance: Ensure laundry machines and equipment are in proper working condition. Report any malfunctions or maintenance needs promptly. </li><li>Hygiene & Safety Compliance: Follow proper hygiene, safety, and handling procedures for chemicals and laundry equipment. Ensure compliance with hotel sanitation standards. </li><li>Lost & Found: Follow hotel protocols for handling lost and found items discovered in laundry. </li><li>Collaboration: Work closely with housekeeping and other departments to ensure a seamless flow of clean linens and uniforms. </li><li>Sustainability & Waste Management: Follow eco-friendly laundry practices, minimize water and detergent waste, and support the hotel's sustainability initiatives. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: High school diploma or equivalent preferred. </li><li>Experience: Previous experience in a laundry operation, housekeeping, or hospitality role is an advantage. </li><li>Technical Knowledge: Familiarity with commercial laundry machines, detergents, and stain removal techniques. </li><li>Attention to Detail: Ability to inspect laundry for stains, damages, and quality control. </li><li>Physical Stamina: Ability to stand for long hours, lift heavy loads, and perform repetitive tasks. </li><li>Teamwork: Ability to collaborate with the housekeeping and laundry teams to ensure smooth daily operations. </li><li>Time Management: Ability to prioritize tasks and complete laundry duties efficiently. </li><li>Job-Category: Rooms</li><li>Job Type: Permanent</li><li>Job Schedule: Full-Time<br><br></li></ul>Job Details<br><br>Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Ras Al Khaimah Company Website: https://www.group.accor.com Job Function: Hospitality & Guest Services Company Industry/<br><br>Sector: Hospitality<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Responding to all enquiries in a highly professional & personalized manner.</li><li>Reservations Agent should be offering the most suitable room types and curate the experience based on guest preference.</li><li>Answer both internal /external calls as per Brand standard and FORBES.</li><li>Should know and able to describe the booking terms and policies for various packages.</li><li>Ensure that all reservations requests are processed with quality along with all information obtained should be updated and shared with relevant department.</li><li>Handle modification or cancellation enquiries from guests and partners. </li><li>Building and maintain strong relationship with partners, regular bookers, repeater.</li><li>Performing Quality checks on arrivals and Reservations entered previous day to ensure that all necessary information’s including billing, VIP levels, preference, act updated as per Standard.</li><li>Upselling Higher room types.</li><li>Review No-show and Late cancellation and action accordingly. Understand the business trends and take calculated risks when required.</li><li>Handle all incoming emails related to reservation promptly as per standard response time.</li><li>Up to date knowledge about the ongoing promotions and hotel offerings provide accurate and efficient information to guests.</li><li>Record keeping of all reservations correspondence including complimentary/ HU Forms, LPO’s, Voucher stays etc.</li><li>Follow-up payments for reservation which require prepayments. Eg. Advance Deposits, Travel agent reservations with cash payment basis.</li><li>Resolve guest issues –and act as point of contact. In case of escalation needed, should be done immediately.</li><li>Closely work with commercial team and participate in business meeting whenever needed.</li><li>Handle Group reservations (If applicable) including creation of SRP’s, Group Master, rooming list, build package.</li><li>Brief understanding and process of Package elements and distributions.</li><li>Collaborate with other departments including Front Office, Commercial, and Finance etc. to </li><li>Keep open communication with the Reservations Manager and proactively highlight any operational challenge, guest complaints, initiates etc.<br><br></li></ul><strong>Supportive Functions<br><br></strong>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br><ul><li>Assists office in any other administrative duties as needed. </li><li>Prepares reports as required. </li><li>Attends training and meeting as required.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br><ul><li>Ability to read, listen and communicate effectively in English. </li><li>Ability to access, read and accurately input information using a moderately complex computer system. </li><li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a polisher, you ensure surfaces and finishes are well-maintained and visually appealing – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Apply polishing paints and coatings to various surfaces throughout the hotel, including floors, walls, and furniture.</li>
<li>Prepare surfaces for polishing by cleaning, sanding, or buffing as needed to ensure optimal adhesion and finish.</li>
<li>Select appropriate polishing paints and coatings based on surface type, usage, and desired appearance.</li>
<li>Use painting and polishing equipment such as brushes, rollers, sprayers, and polishing machines safely and effectively.</li>
<li>Apply polishing paints and coatings evenly and accurately to achieve a smooth and consistent finish.</li>
<li>Follow manufacturer instructions and safety guidelines when handling and applying polishing paints and coatings.</li>
<li>Inspect finished surfaces for quality and touch up any imperfections or inconsistencies as necessary.</li>
<li>Coordinate with other members of the engineering team to schedule and prioritize polishing projects.</li>
<li>Maintain a clean and organized work environment, including proper storage and disposal of painting and polishing materials.</li>
<li>Adhere to health and safety regulations while working with painting and polishing chemicals and equipment.</li>
<li>Communicate effectively with engineering supervisors and colleagues regarding project progress and any issues encountered.</li>
<li>Stay updated on new polishing techniques, materials, and equipment to enhance skills and efficiency.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company:</p>
<ul>
<li>Providing input on material selection for optimal results.</li>
<li>Collaborating with other departments for scheduling projects.</li>
<li>Keeping records of materials used and project progress.</li>
<li>Collaborate with carpenters and other maintenance staff to assist in the repair or refurbishment of items before polishing, when necessary.</li>
<li>Supporting colleagues with tasks as needed.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.</p>
<h4>Specific job knowledge, skills and ability</h4>
<p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</p>
<ul>
<li>Proven experience and expertise in polishing, with a thorough understanding of techniques and methods for different surfaces.</li>
<li>Proficient in using hand tools and power tools relevant to polishing work.</li>
<li>Strong attention to detail and the ability to achieve high-quality finishes.</li>
<li>Excellent problem-solving skills and the ability to work independently or as part of a team.</li>
</ul>
<h4>Licenses or certificate</h4>
<ul>
<li>Painting and decorating certificate</li>
<li>Manufacturer training certification</li>
<li>Hazardous materials handling certification</li>
<li>CPR certification and/or first aid training is advantageous</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Here's what you'll do during a typical day:</p>
<h4>Essential functions</h4>
<ul>
<li>Responding to all inquiries in a highly professional and personalized manner.</li>
<li>Reservations agent should be offering the most suitable room types and curate the experience based on guest preference.</li>
<li>Answer both internal and external calls as per brand standard and FORBES.</li>
<li>Should know and be able to describe the booking terms and policies for various packages.</li>
<li>Ensure that all reservation requests are processed with quality along with all information obtained; this should be updated and shared with relevant departments.</li>
<li>Handle modification or cancellation inquiries from guests and partners.</li>
<li>Build and maintain strong relationships with partners, regular bookers, and repeat customers.</li>
<li>Perform quality checks on arrivals and reservations entered the previous day to ensure that all necessary information including billing, VIP levels, and preferences are updated as per standard.</li>
<li>Upsell higher room types.</li>
<li>Review no-shows and late cancellations and act accordingly. Understand the business trends and take calculated risks when required.</li>
<li>Handle all incoming emails related to reservations promptly as per standard response time.</li>
<li>Maintain up-to-date knowledge about ongoing promotions and hotel offerings to provide accurate and efficient information to guests.</li>
<li>Record keeping of all reservation correspondence including complimentary/HU forms, LPOs, voucher stays, etc.</li>
<li>Follow up on payments for reservations which require prepayments, e.g., advance deposits, travel agent reservations with cash payment basis.</li>
<li>Resolve guest issues and act as point of contact. In case escalation is needed, it should be done immediately.</li>
<li>Work closely with the commercial team and participate in business meetings whenever needed.</li>
<li>Handle group reservations (if applicable) including creation of SRPs, group master, rooming list, and build packages.</li>
<li>Have a brief understanding and process of package elements and distributions.</li>
<li>Collaborate with other departments including front office, commercial, and finance.</li>
<li>Keep open communication with the reservations manager and proactively highlight any operational challenges, guest complaints, initiatives, etc.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Assist office in any other administrative duties as needed.</li>
<li>Prepare reports as required.</li>
<li>Attend training and meetings as required.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Ability to read, listen, and communicate effectively in English.</li>
<li>Ability to assess, read, and accurately input information using a moderately complex computer system.</li>
<li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact, and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p>• Manage the day-to-day operation and presentation of the TAG Dynamics reception area.
• Welcome and professionally receive customers, visitors, partners, and other stakeholders.
• Answer, screen, and direct incoming telephone calls to the appropriate employee or department.
• Receive and respond to general customer and visitor enquiries in a professional and helpful manner.
• Notify the relevant TAG Dynamics employee when customers or visitors arrive.
• Maintain accurate visitor registration and reception records.
• Coordinate with the Guest Services Executive regarding customer, VIP, and other important visitor arrivals.
• Support the Guest Services Executive with visitor and customer requirements when requested.
• Maintain accurate customer information and interaction details within the company's CRM system.
• Capture and enter new customer and prospect information received through telephone calls, walk-ins, enquiries, and other customer interactions.
• Ensure customer enquiries and relevant contact information are accurately allocated to the appropriate Sales team member for follow-up.
• Maintain the accuracy and completeness of customer records and update information when required.
• Support basic CRM administration and data entry activities for the Sales and Marketing teams.
• Develop familiarity with HubSpot CRM and follow established procedures for customer data entry and allocation.
• Manage incoming and outgoing mail and correspondence received through the reception area.
• Provide basic assistance with incoming deliveries, couriers, and documents when required, while primary delivery and courier coordination remains with the designated support personnel.
• Coordinate with the Guest Services Executive regarding meeting room requirements and customer visits.
• Maintain a clean, organized, and professional reception area at all times.
• Maintain appropriate discretion and confidentiality when handling customer, visitor, and company information.
• Support the Sales and Marketing teams with basic administrative and customer information activities as required.
• Maintain a professional, welcoming, and service-oriented approach in all customer interactions.</p><p>Education: High school diploma or equivalent. Administration, business, customer service, hospitality, or related qualification is an advantage.
Training:
• Customer service and professional communication training preferred.
• CRM training is an advantage.
• HubSpot CRM experience is preferred but not mandatory; training will be provided.
• Basic office administration training is an advantage.
Experience:
• Previous experience in reception, customer service, administration, hospitality, front office, or another customer-facing environment is preferred.
• Previous CRM experience is an advantage, particularly HubSpot, but is not essential.
• Experience handling customer enquiries and maintaining accurate customer information is preferred.
• Experience working with customers or colleagues from different cultural backgrounds is an advantage.
Other Requirements:
• Strong spoken and written English is mandatory.
• Good spoken and understanding of Arabic is required; English remains the primary working language.
• Ability to communicate clearly and professionally with customers in both English and Arabic.
• Exposure to different cultures and the ability to communicate appropriately with customers from diverse cultural backgrounds.
• Female candidate preferred for this customer-facing role.
• Professional, polished, and well-presented appearance.
• Strong interpersonal and customer service skills.
• Professional telephone manner and confident face-to-face communication.
• Strong attention to detail and accuracy when entering customer information.
• Good organizational and administrative skills.
• Comfortable using computers and learning new systems.
• Ability to handle customer information with discretion and confidentiality.
• Ability to remain calm, professional, and helpful when dealing with multiple enquiries or visitors.</p>
<strong>Job Location:<br><br></strong>Anantara Mina Al Arab Ras Al Khaimah Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.<br><br>Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.<br><br>To serve our guests in accordance with Minor Hotels standards of food and beverage<br><br>quality, presentation and sanitation, in a gracious and professional manner.<br><br><ul><li> To display the best of our national hospitality and professionalism with guests.</li><li> To take pride in all facets of service, quality, appearance and cleanliness, in yourself<br><br></li></ul>and your area of responsibility.<br><br><ul><li> To understand and adhere to Beverage Department Standard Operating Procedures<br><br></li></ul>and to always be looking to recommend improvements to those procedures.<br><br><ul><li> To professionally set up bar at the start of opening, including liquor, icing, glassware,<br><br></li></ul>juices and garnishes.<br><br><ul><li> To process drink orders in proper calling order, to check for correct number of drinks<br><br></li></ul>and manage billing quickly and efficiently.<br><br><ul><li> To make all cocktails in accordance with Minor Hotels Resorts & Spas standard<br><br></li></ul>beverage manual, using full standard measures<br><br><ul><li> Bar professionals will receive and check liquor against previous shift’s requisitions.<br><br></li></ul>Any discrepancies with the receiving order should be brought to the attention of the<br><br>Beverage Manager.<br><br><ul><li> To manage security in the work area, and at no time to leave the bar area unless<br><br></li></ul>properly relieved by a colleague.<br><br><ul><li> Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of<br><br></li></ul>rails and counters, removal of melting ice in bins<br><br><ul><li> Performing related duties and special projects as assigned.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Knowledge of cocktails, spirits, wine, beer, mixers, garnishes, and drink preparation techniques.</li><li>Friendly communication, active listening, and the ability to handle customer requests professionally.</li><li>Ability to operate a POS system, process payments, and maintain accurate transactions.</li><li>Previous experience in bartending in luxury hotel and restaurant.</li><li>Comfortable standing for long periods and working in a busy environment.</li><li>Good memory, attention to detail, patience, teamwork, reliability, and the ability to remain calm under pressure.</li><li>Good spoken English is commonly useful, particularly in international hospitality environments such as Dubai. Additional languages can be an advantage.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<strong>Job Location:<br><br></strong>Anantara Mina Al Arab Ras Al Khaimah Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.<br><br>Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.<br><br>To serve our guests in accordance with Minor Hotels standards of food and beverage<br><br>quality, presentation and sanitation, in a gracious and professional manner.<br><br><ul><li> To display the best of our national hospitality and professionalism with guests.</li><li> To take pride in all facets of service, quality, appearance and cleanliness, in yourself<br><br></li></ul>and your area of responsibility.<br><br><ul><li> To understand and adhere to Beverage Department Standard Operating Procedures<br><br></li></ul>and to always be looking to recommend improvements to those procedures.<br><br><ul><li> To professionally set up bar at the start of opening, including liquor, icing, glassware,<br><br></li></ul>juices and garnishes.<br><br><ul><li> To process drink orders in proper calling order, to check for correct number of drinks<br><br></li></ul>and manage billing quickly and efficiently.<br><br><ul><li> To make all cocktails in accordance with Minor Hotels Resorts & Spas standard<br><br></li></ul>beverage manual, using full standard measures<br><br><ul><li> Bar professionals will receive and check liquor against previous shift’s requisitions.<br><br></li></ul>Any discrepancies with the receiving order should be brought to the attention of the<br><br>Beverage Manager.<br><br><ul><li> To manage security in the work area, and at no time to leave the bar area unless<br><br></li></ul>properly relieved by a colleague.<br><br><ul><li> Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of<br><br></li></ul>rails and counters, removal of melting ice in bins<br><br><ul><li> Performing related duties and special projects as assigned.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Knowledge of cocktails, spirits, wine, beer, mixers, garnishes, and drink preparation techniques.</li><li>Friendly communication, active listening, and the ability to handle customer requests professionally.</li><li>Ability to operate a POS system, process payments, and maintain accurate transactions.</li><li>Previous experience in bartending in luxury hotel and restaurant.</li><li>Comfortable standing for long periods and working in a busy environment.</li><li>Good memory, attention to detail, patience, teamwork, reliability, and the ability to remain calm under pressure.</li><li>Good spoken English is commonly useful, particularly in international hospitality environments such as Dubai. Additional languages can be an advantage.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Polisher</strong>, and finishes are well-maintained and visually appealing – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Apply polishing paints and coatings to various surfaces throughout the hotel, including floors, walls, and furniture.</li><li>Prepare surfaces for polishing by cleaning, sanding, or buffing as needed to ensure optimal adhesion and finish.</li><li>Select appropriate polishing paints and coatings based on surface type, usage, and desired appearance.</li><li>Use painting and polishing equipment such as brushes, rollers, sprayers, and polishing machines safely and effectively.</li><li>Apply polishing paints and coatings evenly and accurately to achieve a smooth and consistent finish.</li><li>Follow manufacturer instructions and safety guidelines when handling and applying polishing paints and coatings.</li><li>Inspect finished surfaces for quality and touch up any imperfections or inconsistencies as necessary.</li><li>Coordinate with other members of the engineering team to schedule and prioritize polishing projects.</li><li>Maintain a clean and organized work environment, including proper storage and disposal of painting and polishing materials.</li><li>Adhere to health and safety regulations while working with painting and polishing chemicals and equipment.</li><li>Communicate effectively with engineering supervisors and colleagues regarding project progress and any issues encountered.</li><li>Stay updated on new polishing techniques, materials, and equipment to enhance skills and efficiency.<br><br></li></ul>SUPPORTIVE FUNTIONS<br><br><ul><li>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company</li><li>Providing input on material selection for optimal results.</li><li>Collaborating with other departments for scheduling projects.</li><li>Keeping records of materials used and project progress.</li><li>Collaborate with carpenters and other maintenance staff to assist in the repair or refurbishment of items before polishing, when necessary. </li><li>Supporting colleagues with tasks as needed.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.<br><br><strong>Specific Job Knowledge, Skills And Ability<br><br></strong>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br><ul><li>Proven experience and expertise in polishing, with a thorough understanding of techniques and methods for different surfaces. </li><li>Proficient in using hand tools and power tools relevant to polishing work. </li><li>Strong attention to detail and the ability to achieve high-quality finishes. </li><li>Excellent problem-solving skills and the ability to work independently or as part of a team.<br><br></li></ul>LICENSES OR CERTIFICATE<br><br><ul><li>Painting and Decorating Certificate</li><li>Manufacturer Training Certification</li><li>Hazardous Materials Handling Certification</li><li>CPR Certification and/or First Aid Training is an advantageous <br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Meeting, greeting and directing Guests who enter the lobby area.</li><li>Serving as the main point of contact for regular guests and VIP Guests and ensuring the hotel departments are fully briefed on their requirements.</li><li>Building and maintaining positive relationships with Guests and Team Members</li><li>Seeking verbal feedback from customers on a regular basis and responding to all Guest queries in a timely and efficient manner.</li><li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li><li>Managing, recording and resolving Guest complaints promptly.</li><li>Delivering the True Waldorf Service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li><li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li><li>Ensuring a speedy resolution to any problems that may arise on shift.</li><li>Ensuring a very high level of customer service is constantly maintained for Reception and Lobby area.</li><li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li><li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li><li>Covering telephone and Operator duties as required.</li><li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li><li>Completing check list and passing handover to the next shift.</li><li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices. <br><br></li></ul><strong>SUPPORTIVE FUNCTION<br><br></strong>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br><ul><li>Supporting and assisting other departments when required</li><li>Liaising with other departments regarding matters arising e.g. Security, Housekeeping, Engineering, Accounting, Food & Beverage etc.</li><li>Reporting to the Front Office Manager any maintenance that needs attention at the lobby.</li><li>Following through these maintenance issues when required.</li><li>Liaising with Housekeeping regarding accommodation requirements.</li><li>Assisting with the duties of other departments if limited staff and upon management request.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br><ul><li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li><li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li><li>Ability to access and accurately input information using a moderately complex computer system.</li><li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li><li>Ability to work under pressure and deal with stressful situations during busy periods.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Meeting, greeting and directing guests who enter the lobby area.</li>
<li>Serving as the main point of contact for regular guests and VIP guests and ensuring the hotel departments are fully briefed on their requirements.</li>
<li>Building and maintaining positive relationships with guests and team members.</li>
<li>Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner.</li>
<li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li>
<li>Managing, recording and resolving guest complaints promptly.</li>
<li>Delivering the true Waldorf service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li>
<li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li>
<li>Ensuring a speedy resolution to any problems that may arise on shift.</li>
<li>Ensuring a very high level of customer service is constantly maintained for reception and lobby area.</li>
<li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li>
<li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li>
<li>Covering telephone and operator duties as required.</li>
<li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li>
<li>Completing check list and passing handover to the next shift.</li>
<li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices.</li>
</ul>
<h4>Supportive function</h4>
<p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Supporting and assisting other departments when required.</li>
<li>Liaising with other departments regarding matters arising e.g. security, housekeeping, engineering, accounting, food & beverage etc.</li>
<li>Reporting to the front office manager any maintenance that needs attention at the lobby.</li>
<li>Following through these maintenance issues when required.</li>
<li>Liaising with housekeeping regarding accommodation requirements.</li>
<li>Assisting with the duties of other departments if limited staff and upon management request.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li>
<li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li>
<li>Ability to access and accurately input information using a moderately complex computer system.</li>
<li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li>
<li>Ability to work under pressure and deal with stressful situations during busy periods.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<strong>Job Description<br><br></strong>Company Description<br><br>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Hostess is responsible for creating a warm and welcoming first impression by greeting and seating guests, managing restaurant reservations, and ensuring an organized flow of service. The role requires excellent communication, attention to detail, and a genuine commitment to guest satisfaction.<br><br>Key Responsibilities<br><br><ul><li>Welcome guests warmly and escort them to their assigned tables</li><li>Manage restaurant reservations, cancellations, table assignments, and special requests</li><li>Maintain accurate knowledge of restaurant layouts, operating hours, menus, promotions, and hotel services</li><li>Answer telephone enquiries professionally and according to service standards</li><li>Monitor guest flow and organize waiting lists during busy periods</li><li>Anticipate guest needs, respond promptly to enquiries, and assist with resolving concerns</li><li>Conduct table visits and coordinate with the team to ensure guest satisfaction</li><li>Maintain a clean, organized, and well-presented hostess desk and dining area</li><li>Support menu preparation, cashiering procedures, and restaurant operations when required</li><li>Work closely with colleagues to deliver friendly, efficient, and professional service<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Minimum of 1 year’s experience as a Hostess or in a similar food and beverage role</li><li>Good verbal communication skills in English, additional languages (Arabic, Russian) are an advantage.</li><li>Strong guest service and interpersonal skills</li><li>Pleasant, professional, and well-groomed appearance</li><li>Basic knowledge of food and beverage service</li><li>Basic computer skills<br><br></li></ul>Additional Information<br><br><ul><li>Flexible to work rotating shifts, weekends, and public holidays as required by operational needs.</li><li>Able to manage busy service periods, waiting lists, reservations, and changing guest requirements</li><li>Maintains a professional appearance and high standards of personal hygiene</li><li>Demonstrates teamwork, professionalism, and a warm, guest-focused approach</li><li>Committed to maintaining a clean, organized hostess area and following food safety, hygiene, and health and safety procedures</li><li>Willing to attend training and continuously develop knowledge of restaurant operations, hotel facilities, and service standards</li><li>Job-Category: Food & Beverage</li><li>Job Type: Permanent</li><li>Job Schedule: Full-Time<br><br></li></ul>Job Details<br><br>Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Ras Al Khaimah Company Website: https://www.group.accor.com Job Function: Hospitality & Guest Services Company Industry/<br><br>Sector: Hospitality<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26132218<br><br><strong>Job Category</strong> Housekeeping & Laundry<br><br><strong>Location</strong> Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br><br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<strong>Job Description<br><br></strong>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br><strong>About The Position<br><br></strong>Wynn Al Marjan Island is currently seeking <strong>Receptionist – Salon Operations </strong>to serve as the first point of contact for our salon guests.<br><br>This role is responsible for ensuring smooth front desk operations, managing appointment bookings, check-ins, check-outs, and payment processing, while delivering exceptional service to every guest. Reporting to the Manager – Salon Operations, the Receptionist will support the salon team in creating a welcoming and efficient environment, coordinating closely with stylists and technicians to ensure timely service delivery.<br><br>With a strong focus on warmth, accuracy, and professionalism, this role will play a key part in supporting the success of the salon while upholding the attention to detail and service excellence that define the Wynn experience.<br><br><strong>Responsibilities<br><br></strong>The primary duties and responsibilities of this role are:<br><br><ul><li> Welcome guests warmly and professionally on arrival and ensure a gracious farewell on departure. </li><li> Manage appointment bookings via telephone, online platforms, and walk-ins, optimizing the schedule for guests and the salon team. </li><li> Handle guest check-ins, check-outs, and payment processing accurately and efficiently. </li><li> Maintain an immaculate, well-organized reception and retail area at all times. </li><li> Answer telephone calls and respond to guest inquiries, providing knowledgeable information about services, products, and promotions. </li><li> Coordinate closely with stylists and technicians to ensure timely, seamless service delivery. </li><li> Monitor and replenish inventory of front desk supplies and retail products. </li><li> Deliver service in line with Forbes Travel Guide Five-Star standards. </li><li> Assist with daily administrative tasks, records, and reporting. </li><li> Uphold salon policies and procedures and follow up to ensure every guest leaves fully satisfied. </li><li> Promote salon services, retail products, and current promotions to enhance the guest experience and support sales. <br><br></li></ul><strong>About You<br><br></strong>The ideal candidate for this position will have the following experience and qualifications:<br><br><ul><li> High school diploma or equivalent required; additional certification in customer service or administration is a plus. </li><li> Previous experience in a salon, spa, or luxury hospitality front desk setting preferred; pre-opening experience is welcomed. </li><li> Excellent communication and interpersonal skills, with fluency in English; additional languages are an advantage. </li><li> Proficiency in salon booking software and point-of-sale (POS) systems. </li><li> Strong organizational and multitasking abilities with a high level of accuracy. </li><li> Immaculate grooming and a polished, professional demeanor. </li><li> Prior experience or training with Forbes Travel Guide standards is an advantage. </li><li> Willingness to work a rotating shift pattern, including evenings, weekends, and public holidays, consistent with a 24-hour resort operation. <br><br></li></ul><strong>About Wynn Al Marjan Island’s Benefits<br><br></strong>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, in the global hospitality industry.
<strong>Job Location:<br><br></strong>Anantara Mina Al Arab Ras Al Khaimah Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.<br><br>Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.<br><br><ul><li>Ensures smooth running of the Kids club service on a day to day basis to achieve the highest possible levels of guest satisfaction.</li><li>Has complete knowledge of the products and services offered by the resort.</li><li>Maintains the authenticity of the Kids club service</li><li>Inspect equipment to detect wear and damage and perform adjustments.</li><li>Check and collect supplies from the stores according to resort procedure.</li><li>In charge of the daily and weekly Kids Program</li><li>Provide information about facilities, Children activities options, and rules and regulations</li><li>Record details of attendance.</li><li>Monitor Children activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.</li><li>Promote Children activities.</li><li>Clean children equipment, vehicles, facilities, or grounds.</li><li>To ensure that guests & children expectations are met or exceeded by providing an efficient, friendly and attentive service.</li><li>Handle customer complaints if possible, or reports to the supervisors.</li><li>Explain safety devices to Children, and provide them with directions for fastening devices.</li><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li><li>Be punctual, efficient and courteous at all time with guest, children and fellow employees alike.</li><li>Attend meetings and training and babysitting as required by supervisors.</li><li>Maintain a high standard of personal hygiene, dress, uniform, and body language.</li><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li><li>Make appropriate suggestions and recommendations to supervisors for the general improvement of the resort.</li><li>Performing related duties and special projects as assigned.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in a luxury hotel or resort is an advantage.</li><li>Basic knowledge of child safety, health, and hygiene practices.</li><li>Good communication and interpersonal skills.</li><li>Ability to interact with children of different ages in a friendly and engaging manner.</li><li>Basic English communication skills; additional languages are an advantage.</li><li>Basic computer skills are preferred.</li><li>Friendly, energetic, and enthusiastic personality.</li><li>Patient, caring, and approachable with children.</li><li>Responsible and attentive to children's safety and well-being.</li><li>Creative and able to keep children engaged through fun and educational activities.</li><li>Team player with a positive attitude.</li><li>Professional appearance and excellent customer service skills.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<strong>Job Location:<br><br></strong>Anantara Mina Al Arab Ras Al Khaimah Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.<br><br>Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.<br><br><ul><li>Ensures smooth running of the Kids club service on a day to day basis to achieve the highest possible levels of guest satisfaction.</li><li>Has complete knowledge of the products and services offered by the resort.</li><li>Maintains the authenticity of the Kids club service</li><li>Inspect equipment to detect wear and damage and perform adjustments.</li><li>Check and collect supplies from the stores according to resort procedure.</li><li>In charge of the daily and weekly Kids Program</li><li>Provide information about facilities, Children activities options, and rules and regulations</li><li>Record details of attendance.</li><li>Monitor Children activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.</li><li>Promote Children activities.</li><li>Clean children equipment, vehicles, facilities, or grounds.</li><li>To ensure that guests & children expectations are met or exceeded by providing an efficient, friendly and attentive service.</li><li>Handle customer complaints if possible, or reports to the supervisors.</li><li>Explain safety devices to Children, and provide them with directions for fastening devices.</li><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li><li>Be punctual, efficient and courteous at all time with guest, children and fellow employees alike.</li><li>Attend meetings and training and babysitting as required by supervisors.</li><li>Maintain a high standard of personal hygiene, dress, uniform, and body language.</li><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li><li>Make appropriate suggestions and recommendations to supervisors for the general improvement of the resort.</li><li>Performing related duties and special projects as assigned.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in a luxury hotel or resort is an advantage.</li><li>Basic knowledge of child safety, health, and hygiene practices.</li><li>Good communication and interpersonal skills.</li><li>Ability to interact with children of different ages in a friendly and engaging manner.</li><li>Basic English communication skills; additional languages are an advantage.</li><li>Basic computer skills are preferred.</li><li>Friendly, energetic, and enthusiastic personality.</li><li>Patient, caring, and approachable with children.</li><li>Responsible and attentive to children's safety and well-being.</li><li>Creative and able to keep children engaged through fun and educational activities.</li><li>Team player with a positive attitude.</li><li>Professional appearance and excellent customer service skills.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<strong>Job Description<br><br></strong>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br><strong>About The Position<br><br></strong>Wynn Al Marjan Island is currently seeking a <strong>Manager – Salon Operations</strong> to lead and oversee the daily operations of the resort's salon.<br><br>This role is responsible for ensuring exceptional guest experiences, operational efficiency, and strong team performance across every aspect of the salon. Reporting to the Director of Spa Operations, the Manager – Salon Operations will lead the salon team, optimize service delivery, maintain inventory, and drive revenue in alignment with luxury hospitality standards.<br><br>With a strong focus on leadership, quality, and guest satisfaction, this role will play a key part in the success of the Salon Operations department while upholding the attention to detail, consistency, and service excellence that define the Wynn experience.<br><br><strong>Responsibilities<br><br></strong>The primary duties and responsibilities of this role are:<br><br><ul><li> Ensure the Salon Team delivers Wynn Al Marjan Island's high standards of quality, service, and guest satisfaction in every aspect of the salon experience. </li><li> Lead, coach, and develop the salon team to deliver consistent, personalized luxury service. </li><li> Oversee the execution and completion of salon beauty and male grooming treatments and operations in accordance with established policies and procedures. </li><li> Implement and monitor quality control mechanisms for salon operations, including treatments, guest service, cleanliness and hygiene, staff grooming and presentation, product use, and health and safety. </li><li> Inspect the daily upkeep, maintenance, and hygiene of the salon environment, including the salon suite, ladies' beauty areas, and gentlemen's grooming area. </li><li> Ensure the special requests of regular, long-staying, and VIP guests are anticipated and followed up. </li><li> Maintain and act on guest preference profiles to personalize the salon experience. </li><li> Conduct salon and spa tours for guests upon request. </li><li> Ensure Forbes Travel Guide Five-Star service standards are consistently met. </li><li> Implement and monitor merchandising plans for retail products to maximize sales. </li><li> Ensure the accuracy of guests' accounts and payments against sales records. </li><li> Assist the Director in managing monthly revenue, payroll budget, and expenditure records. </li><li> Control expenses and identify opportunities to generate additional revenue. </li><li> Maintain appropriate inventory levels of all professional and retail products and raise purchase orders for operational supplies. </li><li> Continuously improve health and safety standards. </li><li> Undertake additional responsibilities as assigned by the Director of Spa Operations. <br><br></li></ul><strong>About You<br><br></strong>The ideal candidate for this position will have the following experience and qualifications:<br><br><ul><li> Diploma or degree in Cosmetology, Hospitality, or Business Management. </li><li> Minimum five years of salon or spa management experience, preferably in a luxury resort or hotel; pre-opening experience is welcomed. </li><li> Prior experience and training with Forbes Travel Guide standards is essential. </li><li> Strong leadership and team development skills. </li><li> Excellent communication, organizational, and guest service abilities. </li><li> Proficiency in salon booking and point-of-sale (POS) systems. </li><li> Knowledge of salon products, treatments, and equipment. </li><li> Willingness to work a flexible schedule, including evenings, weekends, and public holidays, consistent with a 24-hour resort operation. <br><br></li></ul><strong>About Wynn Al Marjan Island’s Benefits<br><br></strong>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, in the global hospitality industry.
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View more View less<br><br>More Jobs from Fresh UAE Jobs<br><br>Job Details<br><br>Job Type: Full Time<br><br>Workplace Type: On-site<br><br>Qualification: Degree<br><br>Job Experience: Relevant Experience<br><br>Job Location: Ras Al Khaimah, United Arab Emirates<br><br>Closing Date: Oct 31, 2026<br><br>Salary: AED 2,000 - AED 7,000 / month<br><br>Job Category: Administration, Hotel & Restaurants, Hospitality, Organisation<br><br><strong>Job Description<br><br></strong>Wynn Al Marjan Island is hiring for the following roles in Ras Al Khaimah, United Arab Emirates.<br><br>Open Positions at Wynn Al Marjan Island<br><br><ul><li> Coordinator – Employee Relations</li><li> Retail Stock Clerk</li><li> Representative – Business Services Center</li><li> Promotions Specialist – Wynn Rewards</li><li> Guest Attendant – Spa Operations</li><li> Gaming Porter – Public Area</li><li> Concierge</li><li> Attendant – Kids Club</li><li> Buyer – Procurement</li><li> Front Office Agent – Resort Tower</li><li> Representative – Wynn Rewards</li><li> Gaming Staff – Table Games Operations</li><li> Administration Clerk – Table Games</li><li> Attendant – Warehouse</li><li> Cabana Receptionist – Pool Services</li><li> Stage Crew – Theater Operations</li><li> Host / Hostess – Gaming Marketing</li><li> Retail Cashier</li><li> Executive Host / Hostess – International Marketing</li><li> Guest Room Attendant</li><li> Coordinator – Investigations</li><li> Agent – Call Center Operations</li><li> Steward – Main Kitchen</li><li> Front Office Greeter – Resort Tower</li><li> Bell Attendant<br><br></li></ul>4 open positions on Semasocial right now<br><br><ul><li> 19 open positions in Ras Al Khaimah, United Arab Emirates</li><li> 1 posted in the last 7 days<br><br></li></ul>Application deadline: Oct 31, 2026<br><br><ul><li> 34 days left to apply<br><br></li></ul>Contact Information<br><br>Sign in to apply for this job.<br><br>Facebook LinkedIn X Instagram YouTube Website<br><br><strong>Key Skills<br><br></strong>cashier Hospitality Jobs Front Office concierge UAE Jobs Bellman Wynn Al Marjan Island Ras Al Khaimah Jobs Resort Jobs Hostess<br><br>CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool<br><br>This tool helps you see how closely your CV matches a job description. 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