Front End Developer Jobs in UAE
104 Jobs Found
Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as-<br><br> Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them Establish and maintain effective employee relations Assist the Director of Front Office in employee related matters such as appraising and consulting Assist in the preparation of statistical, performance and forecast reports as necessary in order<br><br>to facilitate annual budget and strategic plan preparation and provide management with marketing information<br><br> Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in the hospitality field with at least three years previous experiences in the Front Office Department within a hotel environment. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. You must have knowledge of up selling and maximizing revenues techniques, computer literacy and knowledge of Opera will be highly regarded.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be a positive and proactive individual with an outgoing, charismatic and approachable character, combined with a high aptitude for customer care, strong leadership skills and the capability to motivate and guide others. You have the ability to develop and build relationships easily, while possessing following additional competencies-<br><br>Understanding the Business<br><br>Influencing Outcomes<br><br>Planning for Business<br><br>Team Building<br><br>Valuing Diversity<br><br>Leading People<br><br>Adaptability<br><br>Drive for Results<br><br>Customer Focus<br><br>Managing Operations
<p>• Beauty clinic in Dubai seeking Front of House / Guest Experience professional.
• Warmly welcome clients, manage appointments, check-ins, payments, and diary flow.
• Maintain a polished reception environment and uphold premium service standards.
• Must be client-focused, organised, and comfortable in fast-paced luxury settings.</p><p>• Looking for 1-3 years front-of-house, hospitality, premium retail, or aviation experience.
• Excellent English, warm personality, and strong organisational skills.
• Must be polished, adaptable, and comfortable in a client-driven environment.
• UAE-based or willing to relocate. Beauty or clinic experience is a plus. Immediate starters considered.</p>
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<span> </span><p><span><span><span>Agent, Front Office - Atlantis The Royal</span></span></span> <br><span><span>(<span>20300</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><strong>About The Role</strong></p><br>
<p>Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests’ special requirements. The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night. Also, offering more personalized service by assisting the guests with their requests throughout their stay.</p><br>
<p><strong>About You</strong></p><br>
<p>If you have a bachelor’s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations system as Opera or similar. A successful applicate must demonstrate a true passion for service delivery and have excellent communication skills. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous. </p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<span> </span><p><span><span><span>Front Office Assistant Manager, One and Only One Za'abeel</span></span></span> <br>
<span><span>(<span>20589</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br>
<span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<p><span>The Assistant Manager, Front Office at One & Only One Za’abeel will be responsible for creating joy for guests through anticipation, creativity, precision, empathy, and warmth, tailoring every aspect of their stay to exceed their expectations. They will assist Front of House Manager in the operations and supervision of all front office departments, including guest services, concierge. They must lead by serving from the heart, caring for guests and colleagues, maintaining a high standard of service, and providing ongoing training and motivation to the team. </span></p><br>
<p><span><strong>Operational Key Duties and Responsibilities </strong> </span></p><br>
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<li><span>Supervise and manage front office operations, guest services, concierge</span></li>
</ul>
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<li><span>Monitor all financial transactions, including cash, credit card payments, and other forms of payment</span></li>
</ul>
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<li><span>Monitor the accuracy of guest folios, billing statements, and invoices, correcting any discrepancies as necessary</span></li>
</ul>
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<li><span>Ensure an efficient response in the event of overbooking scenario</span></li>
</ul>
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<li><span>Ensure that all daily arrival V.I.P. rooms, special request rooms, and long-stay guest rooms are pre-blocked-in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities</span></li>
</ul>
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<li><span>Actively manage and record guest preferences and communicate with relative departments making sure they are followed up on and inserted in the appropriate systems (ALICE, SAGA, Opera etc.) </span></li>
</ul>
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<li><span>From the moment of pre-arrival, to establish strong connections and communication channels with each guest to set the tone for a seamless stay</span></li>
</ul>
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<li><span>Follow up on all guest dissatisfaction from the previous day, make sure all the issues are resolved in an efficient way and the guest is satisfied with the solution offered</span></li>
</ul>
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<li><span>Maintain effective communication channels between each guest and relative departments to ensure guests are well informed and attended. Communication channels include personal and digital tools such as company smartphones (e.g. GMH and WhatsApp Business)</span></li>
</ul>
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<li><span>In the event of any guest incidents / inconveniences, attempt to solve each issue and escalate to management when necessary. All guest issues, incidents, and feedback is logged on ALICE within the same day of occurrence</span></li>
</ul>
<p><span><strong>About You </strong></span></p><br>
<ul>
<li><span>Bachelor's degree in hospitality management, business administration, or a related field</span></li>
</ul>
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<li><span>At least 2 years of experience in a front office or guest services management role, in a luxury hotel</span></li>
</ul>
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<li><span>Strong leadership and organizational skills, with the ability to effectively manage a team and prioritize tasks</span></li>
</ul>
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<li><span>Excellent communication and interpersonal skills, with the ability to interact with Guests and staff at all levels</span></li>
</ul>
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<li><span>Proficiency in Opera PMS</span></li>
</ul>
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<li><span>Proficiency in English (oral and written)</span></li>
</ul>
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<li><span>Additional language would be a plus</span></li>
</ul>
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<li><span>Knowledge of relevant regulations and laws related to hotel operations</span></li>
</ul>
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<li><span>Ability to work flexible hours, including weekends and holidays</span></li>
</ul>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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