JavaScript Jobs in UAE in UAE 2026

Full Time

IT Systems Support Engineer

On-site - UAE - Dubai 7 July 2026

Other

Who we are GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024. The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries. GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation. GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way. Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction. Key Responsibilities: IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”. Emiratisation@gig-gulf.com

Full Time

IT Specialist - Cloud Administrative

On-site - UAE - Dubai 6 July 2026

Manufacturing & Production

Together we make a difference We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes products and services for baggage and cargo handling, advanced software for the digitalization of logistics processes, and a comprehensive range of maintenance and support services. Our major clients include renowned airports and airlines around the world. Join our Digital IT team as an IT Specialist in Dubai, UAE, where you will play a key role in managing cloud infrastructure and application administration within a dynamic and fast-paced environment. What are my responsibilities? Work within a Dev Ops environment and support rapid infrastructure deployments in collaboration with software developers. Support 24/7 IT operations, including system monitoring and incident response. Administer cloud-based systems, including installation, configuration, patching, and security management. Monitor applications and infrastructure proactively to ensure service availability. Handle incidents and problems, ensuring resolution within agreed SLAs. Manage software deployments, upgrades, and system enhancements. Support technologies such as Docker, SQL, Mongo DB, APIs, and Data Ops tools such as Stream Sets. Support application environments involving Enterprise Java, VB, and Git Hub. Perform Windows and Linux server installation, administration, and maintenance. Support IT network administration and related operational activities. What do I need to qualify for the role? Bachelor’s degree in Computer Science, IT Engineering, or a related field. Minimum 3 years of experience in cloud infrastructure and services. Hands-on experience with databases, end-user applications, and system administration. Experience with Enterprise Java, VB, and Git Hub applications. Strong knowledge of cloud system administration, including configuration, patching, and security. Relevant IT certifications would be an advantage. Ability to work in shifts and manage responsibilities independently under pressure. Strong problem-solving, critical-thinking, organization, and time-management skills. Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.

Bayt

IT Channels Engineer

On-site - UAE 1 July 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building. About Eaton Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries. As an IT Channel Sales Manager, you will play a critical role in driving revenue growth through a high-performing partner ecosystem. You’ll be responsible for developing, managing, and expanding our network of channel partners—including resellers, distributors, system integrators, and value-added partners—ensuring they are enabled, engaged, and aligned with our sales strategy. What you’ll do: <ul><li>Develop and execute a channel sales strategy to drive growth through partners</li><li>Identify, recruit, and onboard new resellers, distributors, and system integrators</li><li>Build and maintain strong relationships with channel partners</li><li>Drive revenue by managing partner pipelines, forecasts, and joint business plans</li><li>Enable partners through training, tools, and ongoing sales support</li><li>Collaborate with marketing on partner campaigns, programs, and incentives</li><li>Monitor partner performance and optimise the partner ecosystem</li><li>Provide market insights, track competitor activity, and report on channel performance</li></ul> Qualifications: <ul><li>6–8 years of experience in IT channel sales or partner management</li><li>Bachelor’s degree in Engineering (Electrical preferred) or equivalent experienc</li></ul> Skills: <ul><li>Strong communication and presentation skills</li><li>Proven ability to build and manage partner relationships</li><li>Experience working with distributors, resellers, or system integrators</li><li>Knowledge of electrical products / instrumentation is highly desirable</li><li>Commercially driven, with a track record of achieving revenue targets</li><li>Proficient in Microsoft Office and CRM tools</li></ul> What We Offer: <ul><li>Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry</li><li>Work in a company that is commitment to Inclusion & Diversity and Sustainability</li><li>Annual mentoring program, Eaton University, a reward, and recognition system</li><li>Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide</li><li>Strong, agile and diverse team locally and globally</li><li>Strong processes and state-of-the-art systems and tools</li><li>Structured employee development processes, open feedback culture with development plans</li><li>Detailed induction support and well-structured onboarding</li><li>Balance your work and life with a hybrid worktime model</li></ul> Living and Working in Dubai: Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem. At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development. #LI-KK1 All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.  We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. </div>

<h2 class=\"h5\">وصف الوظيفة</h2> <div class=\"t-break\" data-jb-field=\"description\"> تُعد دبي مركزاً استراتيجياً لعمليات إيتون في الشرق الأوسط، حيث تجمع فرق التجارية والهندسة والتصنيع والدعم ضمن بيئة عمل مُتّصلة عالمياً. وبعد أكثر من 40 عاماً في المنطقة، أعلنت إيتون مؤخرًا عن تطوير حرم جامعي مستدام جديد في دبي، لتعزيز استثماراتنا طويلة الأجل في النمو والتعاون وبناء القدرات. حول إيتون إيتون هي شركة إدارة طاقة نوفر من خلالها حلولاً كفؤة للطاقة تساعد عملائنا في إدارة الطاقة الكهربائية والهيدروليكية والميكانيكية بشكل أكثر كفاءة وأماناً واستدامة. تلتزم إيتون بتحسين جودة الحياة والبيئة من خلال استخدام تقنيات وخدمات إدارة الطاقة. لدى إيتون ما يقارب 96,000 موظف وتبيع منتجاتها لعملاء في أكثر من 175 بلداً. كـ مدير مبيعات قنوات تكنولوجيا المعلومات، ستلعب دوراً حاسماً في دفع نمو الإيرادات من خلال نظام شركاء عالي الأداء. ستكون مسؤولاً عن تطوير وإدارة وتوسيع شبكتنا من شركاء القنوات—بما في ذلك البائعين المعادين، والموزعين، ومتكاملي الأنظمة، وشركاء القيمة المضافة—مع التأكد من تمكينهم ومشاركتهم وتوافقهم مع استراتيجيتنا البيعية. ما ستقوم به: <ul><li>تطوير وتنفيذ استراتيجية مبيعات قنوات لدفع النمو من خلال الشركاء</li><li>تحديد وتجنيد واستقطاب بائعين جدد، وموزعين، ومتكاملي أنظمة</li><li>بناء والحفاظ على علاقات قوية مع شركاء القنوات</li><li>دفع الإيرادات من خلال إدارة خطوط أنابيب الشركاء والتوقعات وخطط العمل المشتركة</li><li>تمكين الشركاء من خلال التدريب والأدوات والدعم المستمر للمبيعات</li><li>التعاون مع التسويق في حملات وبرامج وحوافز الشركاء</li><li>مراقبة أداء الشركاء وتحسين النظام البيئي للشركاء</li><li>تقديم رؤى سوقية، تتبع أنشطة المنافسين، والتقارير عن أداء القناة</li></ul> المؤهلات: <ul><li>6–8 سنوات من الخبرة في مبيعات قنوات تكنولوجيا المعلومات أو إدارة الشركاء</li><li>درجة البكالوريوس في الهندسة (يفضل الكهربائية) أو خبرة معادلة</li></ul> المهارات: <ul><li>مهارات قوية في التواصل والعرض</li><li>إثبات القدرة على بناء وإدارة علاقات الشركاء</li><li>خبرة في العمل مع الموزعين أو البائعين أو متكاملين الأنظمة</li><li>معرفة بـالمعدات / الأجهزة الكهربائية مرغوبة بشدة</li><li>مدفوعة تجارياً، وتملك تاريخاً في تحقيق أهداف الإيرادات</li><li>المهارة في Microsoft Office وأدوات CRM</li></ul> ما نقدم: <ul><li>أن تكون جزءاً من شركة تجاوزت مئة عام في السوق وتُعرف جيداً في الصناعة وتؤثر بشكل كبير في قطاع الطاقة</li><li>العمل في شركة تلتزم بالشمول والتنوع والاستدامة</li><li>برنامج التوجيه السنوي، جامعة إيتون، ونظام مكافأة وتقدير</li><li>فرص التعلم والتطوير المهني المستمرة في شركة عالمية. طور مسارك وتقدم داخلياً لفرصنا المفتوحة حول العالم</li><li>فريق قوي ومرن ومتعدد محلياً وعالمياً</li><li>عمليات قوية وأنظمة وأدوات حديثة</li><li>عمليات تطوير موظفين منظمة، ثقافة تغذية راجعة مفتوحة وخطط تطوير</li><li>دعم تعريفي مفصل وتوجيه انضمام منظم</li><li>التوازن بين العمل والحياة بنموذج عمل هجين</li></ul> العيش والعمل في دبي: دبي مدينة عالمية متصلة تقدم فرصاً مهنية قوية ضمن بيئة عالمية حقيقية. العيش والعمل في دبي يعني أن تكون جزءاً من مجتمع أعمال متنوع ومرتكز نحو المستقبل، مدعوم ببنية تحتية حديثة، وتواصل ممتاز، واقتصاد expatriate معتمد. في إيتون، يُعتبر الموظفون المقيمون في دبي جزءاً من منظمة مستقرة ذو حوكمة جيدة تجمع فرق عالمية، وطرق عمل واضحة، والمرونة اللازمة لدعم الأداء وتطوير المسار الوظيفي على المدى الطويل. #LI-KK1 قد تتطلب جميع الوظائف المشاركة في مقابلات فيديو وشخصية كجزء من عملية التوظيف. سيتم تقييم جميع المرشحين بناءً على الكفاءات المرتبطة بالوظيفة، وسيتم حماية حقوق الخصوصية وبيانات المرشحين وفق الأنظمة المعمول بها. نلتزم بضمان فرص توظيف متساوية لطلبات العمل والموظفين. تستخدم عمليات التوظيف لدينا معايير اختيار متوازنة وتجنب التمييز غير القانوني ضد المتقدمين بناءً على العمر أو اللون أو الإعاقة أو الحالة الاجتماعية أو الأصل القومي أو الجنس أو الهوية الجنسية أو المعلومات الوراثية أو العرق أو الأصل العرقي أو الدين أو التوجه الجنسي أو أي حالة أخرى محمية أو مطلوبة بموجب القانون. </div>

Bayt

IT Services Coordinator

On-site - UAE 30 June 2026

Education & Training

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job summary The IT Services Officer provides technology support to teachers and students in the use of classroom technology, as well as training and integration of technology tools into regular curriculum. This position exists to improve student learning and to enhance the students’ experience through the use of technology. In addition, this position is responsible for managing the schools’ IT assets and networking & connectivity for staff, teachers and classrooms. Key responsibilities • Manage their own daily activities and he team (if applicable) to ensure clients receive effective and timely resolution of all issues in compliance with the Service Level Agreement requirements defined in the client contract and based on established objectives. • Provide instructional technology coaching to teachers, by developing and delivering professional development sessions on technology as a teaching tool. • Provide on-demand integration coaching. • Work with teachers to design engaging lessons that incorporate technology. • Monitor performance of teachers to ensure they are gaining new technology skills. • Provide on-site desktop support to teachers, administrators and students—including assistance with the use of hardware, software, and cloud-based applications. • Assist with setup, configuration, and installation of devices, equipment, software, printers and other peripherals. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Gender"> Gender </div> <div class="col is-9 p5" data-automation-id="data_Gender"> Male </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> ملخص الوظيفة يقدم موظف خدمات تكنولوجيا المعلومات الدعم التكنولوجي للمعلمين والطلاب في استخدام تكنولوجيا الفصول الدراسـية، بالإضافة إلى التدريب وتكامل أدوات التكنولوجيا في المناهج الدراسية بشكل اعتيادي. وجود هذا المنصب يهدف إلى تحسين تعلم الطلاب وتعزيز تجربة الطلاب من خلال استخدام التكنولوجيا. بالإضافة إلى ذلك، يتحمل هذا المنصب مسؤولية إدارة أصول تكنولوجيا المعلومات الخاصة بالمدارس وشبكات الاتصالات والاتصال للموظفين والمعلمين والفصول الدراسية. المسؤوليات الرئيسية • إدارة أنشطتهم اليومية والفريق (إن وجد) لضمان حصول العملاء على حل فعال وفي الوقت المناسب لجميع القضايا وفقًا لمتطلبات اتفاقية مستوى الخدمة المحددة في عقد العميل وبناءً على الأهداف المعتمدة. • تقديم تدريبات تعليمية في تكنولوجيا التدريس للمعلمين من خلال تطوير وتقديم جلسات تطوير مهني حول التكنولوجيا كأداة تعليمية. • توفير تدريب تكاملي عند الطلب. • العمل مع المعلمين لتصميم دروس جذابة تدمج التكنولوجيا. • مراقبة أداء المعلمين لضمان اكتسابهم مهارات تكنولوجية جديدة. • تقديم دعم سطح مكتب في الموقع للمعلمين والإداريين والطلاب—بما في ذلك المساعدة في استخدام الأجهزة والبرمجيات والتطبيقات السحابية. • المساعدة في الإعداد والتكوين والتركيب للأجهزة والمعدات والبرمجيات والطابعات وغيرها من الملحقات. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> مرشح مفضل </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Gender"> الجنس </div> <div class="col is-9 p5" data-automation-id="data_Gender"> ذكر </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> الدرجة </div> <div class="col is-9 p5" data-automation-id="data_Degree"> درجة البكالوريوس / دبلوم أعلى </div> </div>

Bayt

IT Sales Consultant

On-site - UAE 29 June 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Vasaga Studio : Vasaga Studio is a Dubai-based digital agency working with founders, marketing leaders and product teams across the UAE and the wider GCC. We design and engineer the websites, brand systems, e-commerce storefronts and AI-powered platforms that companies use to win in markets that no longer reward mediocre work. We work with ambitious founders, businesses, and organisations that understand visibility doesn't happen by accident. Every campaign, story, and strategy we create is designed to drive meaningful awareness, engagement, and growth. Our work sits at the intersection of reputation, creativity, and business results. Our Team <ul><li>Vasaga Studio is intentionally small, ambitious, and highly collaborative.</li><li>You'll work directly with our CEO and alongside our PR, content, and digital specialists to help shape client relationships and agency growth.</li><li>We don't believe in unnecessary layers of management, endless meetings, or rigid sales scripts.</li><li>You'll have autonomy, ownership, and the freedom to approach opportunities in your own way.</li><li>If you spot an opportunity, pursue it.</li><li>If you discover a better way to do something, suggest it.</li><li>If a client needs an unexpected solution, help us find it.</li><li>We trust smart people to make good decisions.</li><li>This opportunity is ideal for individuals who possess strong personal, corporate, community, or professional networks and wish to earn through a highly rewarding commission-based structure without fixed working hours.</li></ul> What You'll Work On Your primary focus will be helping Vasaga Studio grow by identifying, engaging, and closing new client opportunities across the UAE, US and international markets. Services to Promote <ul><li>Website Design & Build.</li><li>Digital Marketing</li><li>Business Consultancy</li><li>E-Commerce Development</li><li>AI Solutions</li></ul> Key Responsibilities <ul><li>Generate new IT business through personal and professional networks.</li><li>Develop relationships with corporate clients, IT partners, and community groups.</li><li>Promote Vasaga Studio's Information Technology / Marketing services.</li><li>Identify new business opportunities and referral channels.</li><li>Coordinate with the Vasaga Studio operations team to ensure smooth service delivery.</li><li>Build long-term client relationships and repeat business opportunities.</li></ul> Who We Are Looking For <ul><li>Individuals with strong networking and sales abilities.</li><li>Existing client base, referral network, corporate contacts, or community connections preferred.</li><li>Experience in Web Agency, Digital Agency, Technology Company, Real Estate, sales, or business development is an advantage.</li><li>Self-motivated individuals capable of generating business independently.</li><li>Strong communication and relationship-building skills.</li></ul> What We Offer <ul><li>Attractive commission structure.</li><li>Unlimited earning potential.</li><li>Flexible working arrangement.</li><li>Full operational and back-office support.</li><li>Access to Vasaga Studio's Expertise and service network.</li><li>Opportunity to grow with a rapidly expanding AI & IT company.</li></ul> Important Note <ol><li>This is a commission-based opportunity and does not include a fixed monthly salary, Visa sponsorship etc.</li><li>Preference will be given to candidates who can demonstrate existing networks, business development capabilities, or a proven ability to generate IT / Marketing related sales.</li><li>Chance to be one of the core members in a growth startup</li></ol> How to Apply: Answer few questions mentioned in further steps and please send your CV along with a brief summary of your experience and connections within the IT / Marketing / Digital Agency sector. Other sector(s) also welcome basis business alignment. We're less interested in polished corporate language and more interested in understanding how you think. Be yourself. We're hiring people, not resumes. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> عن Vasaga Studio : استوديو Vasaga هو وكالة رقمية مقرها دبي تعمل مع المؤسسين وقادة التسويق وفِرق المنتجات عبر الإمارات العربية المتحدة وخارجها في منطقة مجلس التعاون الخليجي. نحن نصمم ونُهندس المواقع والأنظمة العلامة التجارية والمتاجر الإلكترونية والمنصات المدفوعة بالذكاء الاصطناعي التي تستخدمها الشركات للفوز في أسواق لم تعد تكافئ العمل المتوسط. نحن نعمل مع مؤسسين طموحين وشركات ومنظمات تدرك أن الرؤية لا تحدث بالصدفة. كل حملة وقصة واستراتيجية ننشئها مصممة لقيادة وعي واهتمام ونمو ذي مغزى. عملنا يقع عند تقاطع السمعة والإبداع ونتائج الأعمال. فريقنا <ul><li>استوديو Vasaga صغير ب intention وبالتعاون العالي.</li><li>ستعمل مباشرة مع مديرنا التنفيذي وبجانب خبراء العلاقات العامة والمحتوى والرقمية للمساعدة في shaping علاقات العملاء ونمو الوكالة.</li><li>لا نؤمن بطبقات الإدارة غير الضرورية، أو الاجتماعات الطويلة، أو نصوص المبيعات الجامدة.</li><li>ستمتلك الاستقلالية والملكية والحرية في التعامل مع الفرص بطريقتك الخاصة.</li><li>إذا رأيت فرصة، اسع إليها.</li><li>إذا اكتشفت طريقًا أفضل للقيام بشيء، اقترحه.</li><li>إذا احتاج عميل إلى حل غير متوقع، ساعدنا في إيجاده.</li><li>نثق بالأذكياء لاتخاذ قرارات جيدة.</li><li>هذه الفرصة مناسبة للأفراد الذين يمتلكون شبكات شخصية أو مؤسسية أو مجتمعية أو مهنية قوية ويرغبون في كسب من خلال هيكل عمولة عالي المكافأة دون ساعات عمل ثابتة.</li></ul> ما ستعمل عليه سيتركز اهتمامك الأساسي على مساعدة Vasaga Studio في النمو من خلال تحديد وتفاعل وإغلاق فرص عمل جديدة مع العملاء عبر الإمارات والولايات المتحدة والأسواق الدولية. الخدمات التي سيتم الترويج لها <ul><li>تصميم وبناء المواقع.</li><li>التسويق الرقمي</li><li>الاستشارات التجارية</li><li>تطوير التجارة الإلكترونية</li><li>حلول الذكاء الاصطناعي</li></ul> المسؤوليات الرئيسية <ul><li>توليد أعمال تكنولوجيا المعلومات من خلال الشبكات الشخصية والمهنية.</li><li>تطوير العلاقات مع العملاء الشركات وشركاء تكنولوجيا المعلومات ومجموعات المجتمع.</li><li>الترويج لخدمات Vasaga Studio في تكنولوجيا المعلومات / التسويق.</li><li>تحديد فرص عمل جديدة وقنوات إحالة.</li><li>التنسيق مع فريق عمليات Vasaga Studio لضمان سلاسة تقديم الخدمة.</li><li>بناء علاقات طويلة الأمد مع العملاء وفرص أعمال متكررة.</li></ul> من نبحث عنه <ul><li>أفراد يمتلكون قدرات شبكات ومبيعات قوية.</li><li>يفضل وجود قاعدة عملاء حالية وشبكة إحالة وجهات اتصال الشركات أو روابط مجتمعية.</li><li>خبرة في وكالات الويب أو الوكالات الرقمية أو شركات التكنولوجيا أو العقارات أو المبيعات أو تطوير الأعمال ميزة.</li><li>أشخاص ذاتيون يمتلكون حافز ذاتي لإنشاء الأعمال بشكل مستقل.</li><li>مهارات اتصال وبناء علاقات قوية.</li></ul> ما نقدمه <ul><li>هيكل عمولة جذاب.</li><li>إمكانات ربح غير محدودة.</li><li>ترتيب عمل مرن.</li><li>دعم تشغيلي وخلفي كامل.</li><li>الوصول إلى خبرة وشبكة خدمات Vasaga Studio.</li><li>فرصة للنمو مع شركة AI & IT سريعة التوسع.</li></ul> ملاحظة مهمة <ol><li>هذه فرصة تعتمد على العمولة وليست راتبًا شهريًا ثابتًا، ولا تشمل كفالة تأشيرة إلخ.</li><li>سيُفضَّل المرشحون الذين يمكنهم إثبات وجود شبكات حالية أو قدرات تطوير أعمال أو قدرة مثبتة على توليد مبيعات مرتبطة بتكنولوجيا المعلومات / التسويق.</li><li>فرصة أن تكون أحد الأعضاء الأساسيين في شركة ناشئة في مرحلة النمو</li></ol> كيفية التقدم: أجب عن بعض الأسئلة المذكورة في الخطوات التالية ويرجى إرسال سيرتك الذاتية مع ملخص موجز عن خبرتك واتصالاتك في قطاع تكنولوجيا المعلومات / التسويق / الوكالات الرقمية. كما نرحب بقطاعات أخرى حسب توافق الأعمال. نحن أقل اهتمامًا بلغة مؤسسية مصقولة وأكثر اهتمامًا بفهم طريقة تفكيرك. كن نفسك. نحن نوظف أشخاصًا، لا السير الذاتية. </div>

Full Time Gulf Talnet

IT Director

On-site - UAE - Dubai 25 June 2026

Information Technology

Position Title: IT Director Employment Type: Full Time Salary: depending on experience and qualifications plus family benefits Job Location: Dubai, UAE About the Client: A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE Job Description: - Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems - Take full ownership of point-of-sale (POS) infrastructures, drive-thru tech, kitchen automation systems, and third-party delivery aggregator integrations to maximize operational efficiency and revenue - Build, scale, and govern enterprise data architectures and business intelligence dashboards and empower data-driven decisions through advanced analytics, customer insights, and predictive AI modeling - Ensure absolute uptime, peak performance, and high availability across all corporate networks, cloud platforms, and core ERP environments - Manage the technology project portfolio from blueprint to rollout and oversee capital and operational budgets (CAPEX/OPEX), calculate project ROI, and lead critical vendor negotiations and SLA frameworksQualifications: - Male, 45 years old and below; with A minimum of 8 years of progressive IT experience, featuring at least 5 years in a senior IT leadership capacity. - Proven experience navigating high-volume, multi-unit retail networks is essential. Candidates from Quick Service Restaurants (QSR), Food & Beverage, Retail, or Hospitality are highly preferred - Bachelor’s degree in Computer Science, IT, or Information Systems; An MBA or technology-related Master’s Degree is highly preferred - Industry certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or enterprise Cloud credentials (AWS, Azure, Google Cloud) are added advantage - Comprehensive familiarity with enterprise ERP systems (SAP, Oracle, or Microsoft Dynamics), advanced data analytics, and modern IT Service Management (ITSM) frameworks

المسمى الوظيفي: مدير تكنولوجيا المعلومات نوع العمل: دوام كامل الراتب: يعتمد على الخبرة والمؤهلات إضافة إلى مزايا الأسرة موقع العمل: دبي، الإمارات العربية المتحدةعن العميل: عملاق عالمي في مجال الأغذية والمشروبات ذو حضور ضخم ومتسع يتوسع بسرعة عبر الإمارات العربية المتحدةوصف الوظيفة: - قيادة مشاريع الابتكار الاستراتيجي، ونشر التطبيقات المحمولة من الجيل التالي، وأكشاك الطلب الذاتي المؤتمتة، وأنظمة الولاء، ونظم الدفع الرقمي بمستوى متقدم - تحمل المسؤولية الكاملة لبُنى نقاط البيع (POS)، وتفعيل تقنيات خدمة التوصيل من خلال السيارات، وأنظمة أتمتة المطبخ، وتكاملات مجمِّعات التوصيل من طرف ثالث لتعظيم الكفاءة التشغيلية والإيرادات - بناء وتوسيع وحوكمة هندسات البيانات المؤسسية ولوحات معلومات ذكاء الأعمال وتمكين القرارات المستندة إلى البيانات من خلال التحليلات المتقدمة ورؤى العملاء ونمذجة الذكاء الاصطناعي التنبؤية - ضمان التشغيل الدائم، والأداء الأقصى، وتوفر عالٍ عبر جميع الشبكات المؤسسية، والمنصات السحابية، وبيئات ERP الأساسية - إدارة محفظة مشاريع التكنولوجيا من المخطط إلى الإطلاق والإشراف على الميزانيات الرأسمالية والتشغيلية (CAPEX/OPEX)، حساب عائد الاستثمار للمشروع، وقيادة مفاوضات الموردين الأساسية وأطر اتفاقيات مستوى الخدمة (SLA)المؤهلات: - ذكر/ذكر فقط، 45 عامًا فما دون؛ مع حد أدنى لـ 8 سنوات من الخبرة المتقدمة في تكنولوجيا المعلومات، مع خبرة لا تقل عن 5 سنوات في قيادة تكنولوجيا المعلومات على مستوى رفيع. - خبرة مثبتة في التنقل عبر شبكات التجزئة عالية الحجم ومتعددة الوحدات ضروري. المشاركون من المطاعم السريعة الخدمة (QSR)، الأغذية والمشروبات، البيع بالتجزئة، أو الضيافة يفضلون بشدة - درجة البكالوريوس في علوم الكمبيوتر، تكنولوجيا المعلومات، أو نظم المعلومات؛ يفضل وجود ماجستر في إدارة الأعمال أو درجة ماجستير مرتبطة بالتقنية بشكل كبير - شهادات صناعية مثل PMP، ITIL، CISSP، CISM، TOGAF، أو اعتماد سحابي مؤسسي (AWS، Azure، Google Cloud) تعتبر ميزة إضافية - إلمام شامل بأنظمة ERP المؤسسية (SAP، Oracle، أو Microsoft Dynamics)، والتحليلات البيانية المتقدمة، وأطر إدارة خدمات تكنولوجيا المعلومات (ITSM) الحديثة

Full Time

Lead IT Applications & Governance

On-site - UAE - Dubai 24 June 2026

Information Technology

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence

Full Time

Lead IT Applications & Governance

On-site - UAE - Dubai 24 June 2026

Information Technology

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence

Full Time

Lead IT Applications & Governance

On-site - UAE - Dubai 24 June 2026

Information Technology

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence

Full Time

L3 IT Security Engineer_M365

On-site - UAE - Dubai 13 July 2026

Human Resources

L3 IT Security Engineer _M365 Location: Dubai Job Overview We are seeking an experienced L3 M365 Security Engineer to serve as our top-tier technical Implementation and escalation point for all cloud security issues. In this role, you will diagnose and resolve complex, systemic infrastructure failures, respond to advanced persistent threats, and continuously optimize security policies across the Microsoft 365 environment. You will bridge the gap between day-to-day operations and high-level cloud architecture. Key Responsibilities • Advanced Incident Escalation: Act as the final escalation point for L1/L2 teams, resolving deep technical issues within Microsoft Entra ID, conditional access routing, and complex authentication flows.• Threat Hunting & Forensics: Lead deep-dive forensic investigations using Advanced Hunting KQL (Kusto Query Language) queries in Microsoft Defender XDR to hunt for hidden threats and lateral movement.• Complex Policy Troubleshooting: Resolve broken Data Loss Prevention (DLP) rules, misconfigured information protection labels, and synchronization failures within Microsoft Purview.• Automation & Scripting: Develop, test, and deploy Microsoft Graph API scripts and advanced Power Shell modules to automate incident remediation and policy enforcement.• Architecture & Change Management: Review proposed changes from cloud architects, assess their impact on operations, and execute high-risk production updates with minimal business disruption.• Incident Response: Investigate security alerts, perform root cause analysis, and execute remediation actions in coordination with the wider IT/Security Operations Center (SOC) team• Device & Endpoint Management: Configure and enforce security policies on mobile and desktop devices via Microsoft Intune• Auditing & Governance: Conduct regular security assessments, maintain compliance with regulatory standards (e.g., ISO 27001, GDPR), and review audit logs• Mentorship & Knowledge Transfer: Conduct regular technical training sessions for L1/L2 engineering staff and author definitive Standard Operating Procedures (SOPs). Qualifications & Requirements • Experience: 5+ years of dedicated enterprise IT support experience, with at least 3 years explicitly operating as a Tier 3 engineer in an M365 environment.• KQL Mastery: Proven hands-on capability writing complex Kusto Query Language queries to investigate security event logs.• Advanced Infrastructure Knowledge: Deep understanding of hybrid identity management (Entra Connect), modern authentication protocols (SAML, OAuth, OIDC), and routing concepts. Certifications• Microsoft Certified: Cybersecurity Architect Expert (SC100) or Microsoft Certified: Security Operations Analyst Associate (SC-200). • Soft Skills: Exceptional logical reasoning, crisis management skills during active security incidents, and clear communication under high-pressure scenarios.

Full Time LinkedIn

IT Engineer

On-site - UAE - Dubai 11 minutes ago

Information Technology

The role of IT Engineer will be responsible for providing efficient and customer-focused technical support to users across the organization. The role will manage day-to-day IT support requests, troubleshoot hardware, software, network, NAS / File Server, Intune and Microsoft 365-related issues, and ensure timely resolution in accordance with defined SLAs. Provide Level 1 IT support via phone, email, service desk, and in-person channels. Log, prioritize, track, and resolve incidents and service requests within agreed SLAs. Troubleshoot basic Windows, hardware, software, printer, and network connectivity issues. Support Microsoft 365 applications including Outlook, Teams, One Drive, Word, and Excel. Provide basic support for Microsoft Intune, including device enrollment, application deployment, and compliance issues. Assist with basic Microsoft Defender endpoint security alerts and troubleshooting, escalating security incidents when required. Provide basic Share Point and One Drive support, including access, permissions, and synchronization issues. Support basic Wi-Fi, VPN, LAN, and internet connectivity troubleshooting. Assist with user account, access, mailbox, and license requests. Maintain accurate IT asset inventory and support device allocation, replacement, and collection. Document troubleshooting steps and resolutions accurately in the ITSM/ticketing system. Maintain and contribute to knowledge-based documentation and FAQs. Escalate complex or unresolved issues to L2/L3 support teams with complete troubleshooting details. Requirements 4–5 years of hands-on experience in IT service desk, desktop support, or technical support. Proven experience troubleshooting Windows operating systems, hardware, software, printers, and basic network connectivity issues Hands-on experience supporting Microsoft 365 applications including Outlook, Teams, One Drive, Word, and Excel Hands-on experience with Microsoft Intune for device enrollment, application deployment, configuration, and compliance support Basic experience with Microsoft Defender, Share Point Online, and One Drive administration and troubleshooting Experience using ITSM/ticketing systems to log, prioritize, track, and resolve incidents and service requests Experience providing remote and onsite technical support, with strong troubleshooting and customer service skills Experience with IT asset management, user account/access requests, and maintaining technical documentation and knowledge-based articles Good understanding of basic networking concepts including LAN, Wi-Fi, VPN, DNS, and internet connectivity Strong communication, stakeholder management, documentation, and problem-solving skills, with the ability to escalate complex issues to L2/L3 support teams Certifications: AZ900, ITIL V4, CCNA Bachelor’s degree in information technology / Computer Science Benefits As an employee of IFZA, you can expect: 24 working days as annual leave Annual flight home Life insurance plan Medical insurance plan (with the option to upgrade at your own cost) Bonus scheme (in relevant departments) Skills: 4–5 years of hands-on experience in IT service desk, desktop support, or technical support. Proven experience troubleshooting Windows operating systems, hardware, software, printers, and basic network connectivity issues Hands-on experience supporting Microsoft 365 applications including Outlook, Teams, One Drive, Word, and Excel Hands-on experience with Microsoft Intune for device enrollment, application deployment, configuration, and compliance support Basic experience with Microsoft Defender, Share Point Online, and One Drive administration and troubleshooting Experience using ITSM/ticketing systems to log, prioritize, track, and resolve incidents and service requests Experience providing remote and onsite technical support, with strong troubleshooting and customer service skills Experience with IT asset management, user account/access requests, and maintaining technical documentation and knowledge-based articles Good understanding of basic networking concepts including LAN, Wi-Fi, VPN, DNS, and internet connectivity Strong communication, stakeholder management, documentation, and problem-solving skills, with the ability to escalate complex issues to L2/L3 support teams Certifications: AZ900, ITIL V4, CCNA Bachelor’s degree in information technology / Computer Science

سيكون دور مهندس تقنية المعلومات مسؤولاً عن تقديم دعم تقني فعال يركز على العميل للمستخدمين في جميع أنحاء المؤسسة. سيتولى هذا الدور إدارة طلبات دعم تكنولوجيا المعلومات اليومية، واستكشاف الأخطاء وإصلاحها في الأجهزة والبرمجيات والشبكات وخوادم ملفات NAS/الملفات، وخدمة Intune وMicrosoft 365، وضمان حل المشكلات في الوقت المناسب وفقاً لاتفاقيات مستوى الخدمة (SLAs) المحددة. تقديم دعم تقني من المستوى الأول (Level 1) عبر الهاتف والبريد الإلكتروني ومكتب الخدمة والقنوات الشخصية. تسجيل وتحديد أولويات وتتبع وحل الحوادث وطلبات الخدمة ضمن اتفاقيات مستوى الخدمة المتفق عليها. استكشاف أخطاء Windows الأساسية والأجهزة والبرمجيات والطابعات ومشكلات اتصال الشبكة وإصلاحها. دعم تطبيقات Microsoft 365 بما في ذلك Outlook وTeams وOne Drive وWord وExcel. تقديم دعم أساسي لخدمة Microsoft Intune، بما في ذلك تسجيل الأجهزة ونشر التطبيقات ومشكلات الامتثال. المساعدة في تنبيهات أمان نقاط النهاية الخاصة بـ Microsoft Defender وإصلاح الأخطاء، وتصعيد الحوادث الأمنية عند الضرورة. تقديم دعم أساسي لـ Share Point وOne Drive، بما في ذلك مشكلات الوصول والأذونات والمزامنة. دعم استكشاف أخطاء Wi-Fi وVPN وLAN واتصال الإنترنت وإصلاحها. المساعدة في طلبات حسابات المستخدمين والوصول وصناديق البريد والتراخيص. الحفاظ على مخزون دقيق لأصول تكنولوجيا المعلومات ودعم تخصيص الأجهزة واستبدالها وجمعها. توثيق خطوات استكشاف الأخطاء وإصلاحها بدقة في نظام ITSM/التذاكر. الحفاظ على وثائق قاعدة المعرفة والأسئلة الشائعة والمساهمة فيها. تصعيد المشكلات المعقدة أو التي لم يتم حلها إلى فرق دعم المستوى الثاني/الثالث (L2/L3) مع تفاصيل كاملة عن استكشاف الأخطاء وإصلاحها. المتطلبات خبرة عملية تتراوح من 4 إلى 5 سنوات في مكتب خدمات تقنية المعلومات أو دعم الأجهزة المكتبية أو الدعم الفني. خبرة مثبتة في استكشاف أخطاء أنظمة تشغيل Windows والأجهزة والبرمجيات والطابعات ومشكلات اتصال الشبكة الأساسية وإصلاحها. خبرة عملية في دعم تطبيقات Microsoft 365 بما في ذلك Outlook وTeams وOne Drive وWord وExcel. خبرة عملية في استخدام Microsoft Intune لتسجيل الأجهزة ونشر التطبيقات والتكوين ودعم الامتثال. خبرة أساسية في إدارة واستكشاف أخطاء Microsoft Defender وShare Point Online وOne Drive. خبرة في استخدام أنظمة ITSM/التذاكر لتسجيل وتحديد أولويات وتتبع وحل الحوادث وطلبات الخدمة. خبرة في تقديم الدعم الفني عن بُعد وفي الموقع، مع مهارات قوية في حل المشكلات وخدمة العملاء. خبرة في إدارة أصول تكنولوجيا المعلومات، وطلبات حسابات المستخدمين/الوصول، والحفاظ على الوثائق الفنية ومقالات قاعدة المعرفة. فهم جيد لمفاهيم الشبكات الأساسية بما في ذلك LAN وWi-Fi وVPN وDNS واتصال الإنترنت. مهارات قوية في التواصل وإدارة أصحاب المصلحة والتوثيق وحل المشكلات، مع القدرة على تصعيد المشكلات المعقدة إلى فرق دعم المستوى الثاني/الثالث (L2/L3). الشهادات: AZ900, ITIL V4, CCNA. درجة البكالوريوس في تكنولوجيا المعلومات / علوم الحاسب. المزايا بصفتك موظفاً في IFZA، يمكنك توقع: 24 يوم عمل كإجازة سنوية. تذكرة طيران سنوية إلى الوطن. خطة تأمين على الحياة. خطة تأمين طبي (مع خيار الترقية على نفقتك الخاصة). نظام المكافآت (في الأقسام ذات الصلة). المهارات: خبرة عملية تتراوح من 4 إلى 5 سنوات في مكتب خدمات تقنية المعلومات أو دعم الأجهزة المكتبية أو الدعم الفني. خبرة مثبتة في استكشاف أخطاء أنظمة تشغيل Windows والأجهزة والبرمجيات والطابعات ومشكلات اتصال الشبكة الأساسية وإصلاحها خبرة عملية في دعم تطبيقات Microsoft 365 بما في ذلك Outlook وTeams وOne Drive وWord وExcel خبرة عملية في استخدام Microsoft Intune لتسجيل الأجهزة ونشر التطبيقات والتكوين ودعم الامتثال خبرة أساسية في إدارة واستكشاف أخطاء Microsoft Defender وShare Point Online وOne Drive خبرة في استخدام أنظمة ITSM/التذاكر لتسجيل وتحديد أولويات وتتبع وحل الحوادث وطلبات الخدمة خبرة في تقديم الدعم الفني عن بُعد وفي الموقع، مع مهارات قوية في حل المشكلات وخدمة العملاء خبرة في إدارة أصول تكنولوجيا المعلومات، وطلبات حسابات المستخدمين/الوصول، والحفاظ على الوثائق الفنية ومقالات قاعدة المعرفة فهم جيد لمفاهيم الشبكات الأساسية بما في ذلك LAN وWi-Fi وVPN وDNS واتصال الإنترنت مهارات قوية في التواصل وإدارة أصحاب المصلحة والتوثيق وحل المشكلات، مع القدرة على تصعيد المشكلات المعقدة إلى فرق دعم المستوى الثاني/الثالث (L2/L3) الشهادات: AZ900, ITIL V4, CCNA درجة البكالوريوس في تكنولوجيا المعلومات / علوم الحاسب

Full Time LinkedIn

IT Manager

On-site - UAE - Dubai 22 hours ago

Information Technology

We are hiring an experienced IT Manager for a leading golf, hospitality and leisure organization in Dubai. This is a business-facing technology leadership role with a strong focus on Enterprise Applications (70–80%), complemented by oversight of IT Infrastructure & Platforms (20–30%). The ideal candidate will bring strong experience from Golf, Hospitality, Leisure, Lifestyle, Loyalty/Membership, Resorts, Clubs or similar customer-centric environments and be comfortable operating at the intersection of business, technology, enterprise architecture and vendor management. Key Responsibilities• Own and oversee enterprise and customer-facing applications across multiple properties, including CRM, Loyalty/Membership, POS, ERP, Guest Management and back-office platforms.• Lead technology initiatives across the complete lifecycle — RFP, requirements gathering, discovery, solution design, implementation, integration, UAT, go-live and transition to operations.• Partner closely with business stakeholders to understand operational requirements and translate them into effective functional and technical solutions.• Manage application integrations, APIs, middleware, data flows, custom developments, testing, change and release management.• Ensure application solutions comply with Enterprise Architecture, Cybersecurity, Integration and IT Governance standards.• Drive standardized SDLC, Dev Ops, release governance and quality controls across internal teams, vendors and managed service partners.• Provide oversight of infrastructure supporting enterprise applications, including cloud, networks, servers, storage, DR/BCP and platform capacity.• Review and challenge technical designs and proposals submitted by vendors, System Integrators and MSPs.• Manage vendor performance, deliverables, SLAs, solution quality and transition of projects into steady-state operations. Must-Have Experience✓ Strong experience managing enterprise/business applications in a complex, multi-system environment.✓ Strong hands-on functional/technical exposure to CRM + Loyalty/Membership + POS systems.✓ Experience within Hospitality, Golf, Leisure, Lifestyle, Resorts, Clubs, Loyalty or other customer/guest-centric environments is strongly preferred.✓ Exposure to Golf Management Systems, Property Management Systems (PMS), Hospitality/Guest Management platforms and/or Yacht/Marina Management Systems would be highly advantageous.✓ Strong experience working across both the business and technology sides — this should not be a purely infrastructure/operations profile.✓ Proven advisory/consultative capability, working with senior business stakeholders, Enterprise Architecture, vendors and technology teams.✓ Demonstrated ownership of application projects from RFP/business requirements through implementation, UAT and go-live.✓ Strong understanding of APIs, integrations, middleware, SQL/data flows and enterprise architecture principles.✓ Experience managing MSPs, System Integrators and technology vendors.✓ Working knowledge of Azure/AWS, infrastructure, IAM/SSO/RBAC, cybersecurity, monitoring and DR/BCP.✓ Experience supporting technology across multiple properties/sites/business units is highly desirable. Technology Environment CRM | Loyalty & Membership | POS | ERP | Golf Management Systems | PMS | Guest Management | APIs | Middleware | ETL | SQL | Azure/AWS | IAM | SSO | RBAC | Power BI | Jira | Confluence

نحن نوظف مدير تكنولوجيا معلومات ذو خبرة لمؤسسة رائدة في مجال الجولف والضيافة والترفيه في دبي. هذا دور قيادي تقني موجه نحو الأعمال مع تركيز قوي على تطبيقات المؤسسة (70–80٪)، مكملًا بالإشراف على البنية التحتية لتكنولوجيا المعلومات والمنصات (20–30٪). سيقدم المرشح المثالي خبرة قوية من مجالات الجولف أو الضيافة أو الترفيه أو نمط الحياة أو برامج الولاء/العضوية أو المنتجعات أو النوادي أو بيئات مشابهة تركز على العملاء، وسيكون مرتاحًا في العمل عند تقاطع الأعمال والتكنولوجيا وهندسة المؤسسات وإدارة البائعين. المسؤوليات الرئيسية• امتلاك والإشراف على تطبيقات المؤسسات وتطبيقات العملاء عبر ممتلكات متعددة، بما في ذلك إدارة علاقات العملاء (CRM)، والولاء/العضوية، ونقاط البيع (POS)، وتخطيط موارد المؤسسات (ERP)، وإدارة الضيوف، ومنصات الأعمال الخلفية.• قيادة مبادرات التكنولوجيا عبر دورة الحياة الكاملة — طلب تقديم العروض (RFP)، وجمع المتطلبات، والاستكشاف، وتصميم الحلول، والتنفيذ، والتكامل، واختبار قبول المستخدم (UAT)، والإطلاق، والانتقال إلى العمليات.• الشراكة الوثيقة مع أصحاب المصلحة في الأعمال لفهم المتطلبات التشغيلية وترجمتها إلى حلول وظيفية وتقنية فعالة.• إدارة تكامل التطبيقات، وواجهات برمجة التطبيقات (APIs)، والبرمجيات الوسيطة، وتدفقات البيانات، والتطوير المخصص، والاختبار، وإدارة التغيير والإصدار.• ضمان امتثال حلول التطبيقات لهندسة المؤسسات، والأمن السيبراني، والتكامل، ومعايير حوكمة تكنولوجيا المعلومات.• دفع دورة حياة تطوير البرمجيات (SDLC) الموحدة، وعمليات التطوير (Dev Ops)، وحوكمة الإصدار، وضوابط الجودة عبر الفرق الداخلية والبائعين وشركاء الخدمات المدارة.• توفير الإشراف على البنية التحتية التي تدعم تطبيقات المؤسسات، بما في ذلك السحابة، والشبكات، والخوادم، والتخزين، والتعافي من الكوارث/استمرارية الأعمال (DR/BCP) وسعة المنصة.• مراجعة وتحدي التصميمات والمقترحات التقنية المقدمة من البائعين، ومكاملي الأنظمة، ومقدمي الخدمات المدارة (MSPs).• إدارة أداء البائعين، والمخرجات، واتفاقيات مستوى الخدمة (SLAs)، وجودة الحلول، وانتقال المشاريع إلى عمليات مستقرة. الخبرات المطلوبة✓ خبرة قوية في إدارة تطبيقات المؤسسات/الأعمال في بيئة معقدة ومتعددة الأنظمة.✓ خبرة عملية وظيفية/تقنية قوية في أنظمة CRM + الولاء/العضوية + نقاط البيع (POS).✓ يُفضل بشدة الحصول على خبرة في مجالات الضيافة، والجولف، والترفيه، ونمط الحياة، والمنتجعات، والنوادي، وبرامج الولاء أو غيرها من البيئات التي تركز على العملاء/الضيوف.✓ ستكون المعرفة بأنظمة إدارة الجولف، وأنظمة إدارة الممتلكات (PMS)، ومنصات إدارة الضيافة/الضيوف، و/أو أنظمة إدارة اليخوت/المارينا ميزة كبيرة.✓ خبرة قوية في العمل عبر جانبي الأعمال والتكنولوجيا — يجب ألا يكون هذا ملفًا شخصيًا مخصصًا للبنية التحتية/العمليات فقط.✓ قدرة استشارية مثبتة، والعمل مع كبار أصحاب المصلحة في الأعمال، وهندسة المؤسسات، والبائعين وفرق التكنولوجيا.✓ إثبات ملكية مشاريع التطبيقات من طلب تقديم العروض (RFP)/متطلبات الأعمال حتى التنفيذ واختبار قبول المستخدم (UAT) والإطلاق.✓ فهم قوي لواجهات برمجة التطبيقات (APIs)، والتكاملات، والبرمجيات الوسيطة، وSQL/تدفقات البيانات، ومبادئ هندسة المؤسسات.✓ خبرة في إدارة مقدمي الخدمات المدارة (MSPs)، ومكاملي الأنظمة، وبائعي التكنولوجيا.✓ معرفة عملية بـ Azure/AWS، والبنية التحتية، وإدارة الهوية والوصول (IAM/SSO/RBAC)، والأمن السيبراني، والمراقبة، والتعافي من الكوارث/استمرارية الأعمال (DR/BCP).✓ من المرغوب فيه بشدة الحصول على خبرة في دعم التكنولوجيا عبر ممتلكات/مواقع/وحدات أعمال متعددة. بيئة التكنولوجيا CRM | الولاء والعضوية | نقاط البيع | تخطيط موارد المؤسسات | أنظمة إدارة الجولف | أنظمة إدارة الممتلكات (PMS) | إدارة الضيوف | واجهات برمجة التطبيقات (APIs) | البرمجيات الوسيطة | ETL | SQL | Azure/AWS | إدارة الهوية والوصول | SSO | RBAC | Power BI | Jira | Confluence

Full Time 2 to 8 years Naukri Gulf

IT Business Analyst

On-site - UAE - Dubai Friday

Information Technology

IT Business AnalystExperience: 5–10 years Location: UAE Employment Type: Full-timeJob SummaryWe are looking for an experienced IT Business Analyst to bridge the gap between business stakeholders and technology teams. The candidate will be responsible for understanding business requirements, analyzing processes and translating them into clear functional and technical requirements.Key Responsibilities<ul><li>Gather and analyze business and technology requirements.</li><li>Conduct stakeholder interviews, workshops and requirement-gathering sessions.</li><li>Document business requirements, functional requirements and user stories.</li><li>Analyze existing business processes and identify improvement opportunities.</li><li>Create process flows, use cases and functional specifications.</li><li>Translate business requirements into actionable requirements for development teams.</li><li>Work closely with Product Owners, Developers, QA and Solution Architects.</li><li>Define acceptance criteria and support test-case development.</li><li>Coordinate UAT activities and stakeholder sign-off.</li><li>Analyze system integrations and data flows.</li><li>Support implementation, deployment and post-production activities.</li><li>Identify business risks, dependencies and process gaps.</li><li>Prepare dashboards, reports and management documentation.</li><li>Support Agile/Scrum ceremonies where applicable.</li></ul>Required Skills<ul><li>Business requirements gathering</li><li>BRD / FRD preparation</li><li>User stories</li><li>Acceptance criteria</li><li>Process mapping</li><li>BPMN / UML</li><li>SQL and data analysis</li><li>API and integration concepts</li><li>JIRA / Confluence</li><li>Agile / Scrum</li><li>UAT management</li><li>Stakeholder management</li></ul>Preferred Certifications<ul><li>CBAP</li><li>PMI-PBA</li><li>Certified Scrum Product Owner / Scrum-related certification</li></ul>Industry ExposureBanking, FinTech, Insurance, Telecom, Government, Retail, Healthcare or enterprise applications. Desired Candidate ProfileKey Competencies<ul><li>Analytical thinking</li><li>Business process analysis</li><li>Communication</li><li>Stakeholder management</li><li>Documentation</li><li>Problem solving</li><li>Facilitation skills</li></ul>

محلل أعمال تكنولوجيا المعلوماتالخبرة: 5–10 سنوات الموقع: الإمارات العربية المتحدة نوع التوظيف: دوام كاململخص الوظيفةنبحث عن محلل أعمال تكنولوجيا معلومات متمرسBridge bridge بين أصحاب المصلحة في الأعمال وفِرَق التكنولوجيا. سيكون المرشح مسؤولاً عن فهم المتطلبات التجارية، وتحليل العمليات، وترجمتها إلى متطلبات وظيفية وتقنية واضحة.المسؤوليات الرئيسية<ul><li>جمع وتحليل المتطلبات التجارية وتكنولوجيا المعلومات.</li><li>إجراء مقابلات مع أصحاب المصلحة، وورش العمل، وجلسات جمع المتطلبات.</li><li>توثيق المتطلبات التجارية، والمتطلبات الوظيفية، وقصص المستخدمين.</li><li>تحليل العمليات التجارية الحالية وتحديد فرص التحسين.</li><li>إنشاء تدفقات العمليات، وحالات الاستخدام، والمواصفات الوظيفية.</li><li>ترجمة المتطلبات التجارية إلى متطلبات قابلة للتنفيذ لفِرَق التطوير.</li><li>العمل بشكل وثيق مع أصحاب المنتجات، والمطورين، وضمان الجودة، ومهندسي الحلول.</li><li>تحديد معايير القبول ودعم تطوير حالات الاختبار.</li><li>تنسيق أنشطة الاختبار التجريبي (UAT) وموافقة أصحاب المصلحة.</li><li>تحليل تكاملات الأنظمة وتدفقات البيانات.</li><li>دعم أنشطة التنفيذ والنشر والأنشطة ما بعد الإنتاج.</li><li>تحديد المخاطر التجارية، والاعتمادية، والثغرات في العمليات.</li><li>إعداد لوحات التحكم والتقارير والتوثيق الإداري.</li><li>دعم طقوس أجايل/سكروم عند الضرورة.</li></ul>المهارات المطلوبة<ul><li>جمع المتطلبات التجارية</li><li>إعداد وثائق متطلبات الأعمال (BRD) / متطلبات الوظائف (FRD)</li><li>قصص المستخدمين</li><li>معايير القبول</li><li>رسم خرائط العمليات</li><li>BPMN / UML</li><li>SQL وتحليل البيانات</li><li>مفاهيم الـ API والتكاملات</li><li>JIRA / Confluence</li><li>أجايل / سكروم</li><li>إدارة الاختبار التجريبي (UAT)</li><li>إدارة أصحاب المصلحة</li></ul>الشهادات المفضلة<ul><li>CBAP</li><li>PMI-PBA</li><li>شهادة مالك منتج سكروم أو شهادة متعلقة بسكروم</li></ul>الخبرة في القطاعاتالخدمات المصرفية، والتكنولوجيا المالية، والتأمين، والاتصالات، والحكومة، والتجزئة، والرعاية الصحية، أو تطبيقات المؤسسات. الملف الشخصي المرغوب للمرشحالكفاءات الرئيسية<ul><li>التفكير التحليلي</li><li>تحليل العمليات التجارية</li><li>التواصل</li><li>إدارة أصحاب المصلحة</li><li>التوثيق</li><li>حل المشكلات</li><li>مهارات التسهيل</li></ul>

Bayt

Executive – IT Infrastructure & Cyber Security (UAE National - Remote)

Remote - UAE 8 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide. We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts. To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities. Job Description Job Summary:The Executive – IT Infrastructure & Security is responsible for managing, maintaining, and securing the organization’s IT infrastructure. This role ensures reliable IT operations, safeguards critical data and systems, and supports the implementation of security measures to mitigate risks and maintain business continuity. Desired Skill & Expertise <ul> <li>Bachelor’s degree in Information Technology, Computer Science, or related field.</li> <li>Proven experience in IT infrastructure management and IT security practices.</li> <li>Hands-on knowledge of networking, servers, storage, virtualization, and cloud technologies.</li> <li>Experience with security tools, firewalls, endpoint protection, and SIEM solutions.</li> <li>Understanding of IT security frameworks and compliance standards (ISO 27001, NIST, GDPR).</li> <li>Strong problem-solving, analytical, and communication skills.</li> <li>Relevant certifications are a plus (e.g., CompTIA Security+, Cisco CCNA/CCNP, Microsoft, CEH, CISSP).</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Bayt

IT Field Engineer (Al Ain) (m/f/d)

On-site - UAE 1 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Client: Our client is one of the leading  IT Service provider. Responsibilities:  <ul> <li>This role will provide day-to-day onsite technical support for end user hardware and software issues at educational institutions across the UAE. </li><li>You will be responsible for providing routine, technical support and maintenance for desktops, laptops, peripherals, telecom, and network systems including hardware, application software, operating systems, and connectivity. </li><li>Your responsibilities will include troubleshooting hardware and software issues and document resolution and support as needed in addition to installing, configuring, and updating end-user desktop and laptop software with support as needed. </li><li>You will also ensure that the Service Desk and or end user is provided with regular progress updates until resolution is confirmed </li><li>Meet SLA for work client ticket requests, assess and prioritize incidents while investigating & resolving critical incidents </li><li>Take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner </li></ul> Qualifications and Skills: <ul> <li>BSc. degree in a technical field related to Information Technology </li><li>Minimum three years in Operating Systems support, end user device troubleshooting & support </li><li>Customer service focused </li><li>Problem solving and innovation capabilities </li><li>Excellent communication skills, both written and verbal/nonverbal </li><li>Interpersonal Skills </li><li>Must have extensive Office 365 experience, all applications, with administration exposure if possible </li><li>Experience with a recognized ITSM tool (Remedy, ManageEngine, ServiceDesk, Ivanti, etc) </li><li>Must have a basic understanding of networks </li><li>UAE driving license and own transport is essential </li></ul> Halian Group: With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together. </div>

Full Time LinkedIn

Senior Officer - IT Service Desk

On-site - UAE - Dubai 18 August 2026

Aviation & Maritime

MAIN OBJECTIVE OF ROLE To oversee the day-to-day operations of flydubai’s IT service desk which includes managing a team of IT service desk technicians who provide technical support to the organization's employees, managing the service desk's incident and service requests management processes, and ensuring that the service desk meets or exceeds the organization's service level agreements. Key Responsibilities Develops and maintains incident and service requests management processes and ensuring that the service desk adheres to these processes. Sets and monitors service level agreements and key performance indicators for the service desk, such as call volume, missed calls, response times, and resolution times. Identifies areas for improvement in the service desk's operations and makes recommendations for changes to improve efficiency and effectiveness. Communicating with stakeholders, including senior management and other departments, to ensure that the service desk's operations align with the organization's goals. Coordinates and collaborates with other IT teams, such as network and security teams, to ensure the smooth operation of the service desk and the organization's IT systems. Develops and recommends service desk policies and procedures and oversees its implementation. Identifying and implementing process improvements to increase efficiency and customer satisfaction. Develops and updates the knowledge base used by the service desk technicians. Manages all high severity incidents including post incident review of major incidents. Supervises user access management on applications, Office 365 Admin Center and active directory service for users & groups creation, deletion, and suspension. Analyses trends in Service Desk requests and generate statistical monthly report. Provides after office hours support as needed. Administers and maintains agility in ITSM tool customization, and automation. Qualifications Bachelor's Degree (3+ years) Degree in Computer Science or Information Technology Fluent in English & Arabic ITSM system, Manage Engine, Summit IT, Service Now Years with qualifications: 5 - 7 years ITIL Practitioner certification COMPETENCIES Customer Focus Teamwork Effective Communication Personal Accountability & Commitment to achieve Resilience & Flexibility (Can do attitude) Isr Requirements Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

Full Time LinkedIn

IT Support Engineer

On-site - UAE - Abu Dhabi Emirate 18 August 2026

Sales

Areas of Responsibility & Scope: Infrastructure & Network - Network and hardware performance monitoring, troubleshooting, WAN/Internet and vendor coordination Servers & Virtualization - Windows servers, VMware ESXi/v Sphere/v Center, VM performance and capacity Backup & Recovery - Veeam backup monitoring, failed jobs, recovery coordination and licensing Microsoft Infrastructure - Active Directory, DNS, DHCP, Group Policy, Windows Server, Microsoft 365 and Azure Healthcare – VRepro / EMR - Technical support, performance/disconnection issues and vendor coordination Healthcare – Malaffi / HL7- HL7/PPR integration monitoring, troubleshooting and vendor coordination Cybersecurity - Forti Gate, endpoint security, MFA/Forti Token and security vendor coordination ADHICS - Compliance Audit findings, remediation, evidence and vendor coordination Telephony – Yeastar / Yealink- PBX and IP phone monitoring, configuration and troubleshooting Sound System - Monitoring, troubleshooting and vendor coordination Access Door System - Monitoring, user/access updates and troubleshooting User Support - Hardware, software, network, printer and access troubleshooting Vendor Management - Vendor coordination, quotations, proposals, support tickets and AMC follow-up IT Procurement & Budget - Technical specifications, BOQ, quotation review, procurement and forecasting IT Projects - Planning, technical requirements, implementation, testing and vendor coordination Licenses & Contracts - Microsoft, Fortinet, VMware, Veeam, security, AMC and other renewals Technical Knowledge:End user support onsite at the client sites. Excellent knowledge on MS Windows 10, 11 operating systems. Knowledge on installation & configuration of Applications like Autodesk, Auto CAD and Architecture Software Applications. Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022. Hands on experience and knowledge on RAID configurations. Knowledge on Server Migration for 2012 to 2022. Knowledge on Widows Server Clustering. Knowledge of troubleshooting IOS & MAC systems. Installation & troubleshooting or MS Office products. Strong troubleshooting knowledge of Outlook, Email issues. Strong Knowledge and experience on O365 Management Portal. Knowledge and experience on Share Point and One Drive. Knowledge and experience on Email Hosting Migrations, DNS Management. Knowledge on MS Azure, MS InTunes & Cloud technologies. Hands on troubleshooting knowledge of LAN/WAN issues, Wi-Fi AP configurations. Ability to install/configure & troubleshoot various types of printers. Ability to configure email accounts, outlook on PC & Mobile devices. Knowledge on various Backup Technologies, Veeam backup, Cloud Backup, Acronis. Knowledge and experience on configuration of QNAP, NAS, Storage, Data Migration. Understanding of Windows Servers & Hyper-V, Virtualization. Hands-on working Knowledge on Active Directory, GPO, DHCP / DNS record updates. Knowledge on Firewalls, Forti Gate, Sonic Wall, Sophos. Hands on Knowledge on Firewall Policies, IPSEC VPN Tunneling, SSL VPN. Knowledge of Video Conferencing systems. Knowledge on CCTV, NVR, DVR configuration and settings. Demonstrate proactive approach. Identify and suggest possible improvements on procedures. Carry out preventive maintenance as per the scheduled calendar. Knowledge on Assets Management, Assets & Inventory Documentation, IT Infrastructure Documentation, etc. Excellent attitude towards user support & possess strong communication skills. Work Experience:7+ Years. Certification:MCSE / MCP / MCITPMCSACCNA Location:Al Ain, Abu Dhabi Salary:10,000 AED Per Month.

Full Time 2 to 5 years Naukri Gulf

IT Technician - ELV

On-site - UAE - Dubai 14 August 2026

Information Technology

We are looking for a skilled IT Technician to support the installation of IT infrastructure projects. The candidate will be responsible for structured cabling, fiber optic splicing, network rack installation, CCTV installations, and basic electrical work under the direction of the IT Site Supervisor. <ul><li>Pull, route, and terminate Cat6/Cat6A and fiber optic cables.</li><li>Perform fiber optic splicing and testing.</li><li>Install and organize network racks.</li><li>Install and mount network equipment including switches, firewalls, patch panels, UPS, and wireless access points.</li><li>Install and terminate CCTV cameras and related cabling.</li><li>Assist with access control and other low-voltage systems.</li><li>Perform basic electrical work required for IT installations.</li><li>Label, test, and document all installed cables.</li><li>Follow installation drawings and supervisor instructions.</li><li>Maintain housekeeping and comply with site safety requirements.</li></ul>Desired Candidate Profile<ul><li>2–5 years of experience in structured cabling and IT infrastructure installation.</li><li>Hands-on experience in fiber optic splicing.</li><li>Experience in CCTV installation and cabling.</li><li>Knowledge of network rack installation and cable management.</li><li>Basic electrical installation knowledge.</li><li>Ability to read installation drawings.</li><li>Good communication and teamwork skills.</li></ul>

نحن نبحث عن فني تكنولوجيا معلومات ماهر لدعم تركيب مشاريع بنية تحتية لتكنولوجيا المعلومات. سيكون المرشح مسؤولاً عن الأسلاك المهيكلة، splice الألياف البصرية، تركيب رفوف الشبكة، تركيبات CCTV، وأعمال كهربائية أساسية تحت إشراف مشرف الموقع لتكنولوجيا المعلومات. <ul><li>سحب وتوجيه وإنهاء كابلات Cat6/Cat6A وكابلات الألياف البصرية.</li><li>إجراء splice واختبار الألياف البصرية.</li><li>تثبيت وتنظيم رفوف الشبكة.</li><li>تثبيت وتركيب معدات الشبكة بما في ذلك المحولات، جدران الحماية، لوحات الوصل، UPS، ونقاط الوصول اللاسلكي.</li><li>تركيب وإنهاء كاميرات CCTV وكابلاتها المرتبطة.</li><li>المساعدة في أنظمة التحكم بالوصول وأنظمة منخفضة الجهد الأخرى.</li><li>أداء أعمال كهربائية أساسية مطلوبة لتركيبات تكنولوجيا المعلومات.</li><li>تمييز واختبار وتوثيق جميع الكابلات المركبة.</li><li>اتباع رسومات التثبيت وتعليمات المشرف.</li><li>الحفاظ على النظافة والالتزام بمتطلبات السلامة في الموقع.</li></ul>الملف المرغوب للمرشح<ul><li>2–5 سنوات من الخبرة في الأسلاك المهيكلة وتركيب بنية تحتية لتكنولوجيا المعلومات.</li><li>خبرة عملية في splice الألياف البصرية.</li><li>خبرة في تركيب وكابلات CCTV.</li><li>معرفة في تركيب رفوف الشبكة وإدارة الكابلات.</li><li>معرفة أساسية بتركيب الكهرباء.</li><li>القدرة على قراءة رسومات التثبيت.</li><li>مهارات تواصل وعمل جماعي جيدة.</li></ul>

Full Time 5 to 8 years Naukri Gulf

IT Site Supervisor

On-site - UAE - Dubai 14 August 2026

Information Technology

Job Title: IT Site Supervisor Location: Dubai, UAE Job Summary We are seeking an experienced IT Site Supervisor to lead onsite IT infrastructure projects. The successful candidate will supervise technicians, coordinate daily activities, ensure quality installations, and deliver projects safely and on schedule.Desired Candidate Profile<ul><li>Supervise and manage all IT technicians on site.</li><li>Plan daily work schedules and assign tasks.</li><li>Read and interpret network, CCTV, and fiber optic drawings.</li><li>Supervise structured cabling and fiber optic splicing activities.</li><li>Ensure proper installation of network racks, switches, firewalls, patch panels, UPS, wireless access points, and CCTV systems.</li><li>Inspect workmanship and ensure compliance with company quality standards.</li><li>Coordinate with project managers, consultants, contractors, and clients.</li><li>Monitor project progress and prepare daily site reports.</li><li>Ensure site safety and compliance with company procedures.</li><li>Manage site materials, tools, and manpower.</li><li>Troubleshoot installation issues and provide technical guidance.</li><li>Train and mentor junior technicians</li></ul> Requirements<ul><li>5–8 years of experience in IT infrastructure projects.</li><li>Minimum 2 years of experience in a supervisory role.</li><li>Strong knowledge of structured cabling, fiber optic splicing, CCTV, network infrastructure, and rack installations.</li><li>Ability to read AutoCAD and technical drawings.</li><li>Good leadership, communication, and organizational skills.</li><li>UAE Driving License is mandatory.</li></ul> Preferred Certifications<ul><li>Fiber Optic Splicing Certification</li><li>Structured Cabling Certification</li><li>Cisco CCNA or equivalent networking certification</li><li>CCTV installation certification</li></ul>

المسمى الوظيفي: مشرف موقع تكنولوجيا المعلومات الموقع: دبي، الإمارات العربية المتحدة الملخص الوظيفي نبحث عن مشرف موقع تكنولوجيا المعلومات ذو خبرة لقيادة مشاريع بنية تحتية لتكنولوجيا المعلومات في الموقع. سيشرف المرشح الناجح على الفنيين، وينسق الأنشطة اليومية، ويضمن التركيبات عالية الجودة، ويسلم المشاريع بأمان وفي الجدول الزمني المحدد.الملف المطلوب للمرشح<ul><li>الإشراف وإدارة جميع تقنيي تقنية المعلومات في الموقع.</li><li>تخطيط جداول العمل اليومية وتوزيع المهام.</li><li>قراءة وتفسير رسومات الشبكة، والـ CCTV، وألياف بصرية.</li><li>الإشراف على أعمال تقنية الكابلات المهيكلة وتوصيل الألياف البصرية.</li><li>ضمان التركيب الصحيح لرفوف الشبكة، والمحولات، وجدران الحماية، ولوحات التوصيل، ووحدات UPS، ونقاط الوصول اللاسلكي، وأنظمة CCTV.</li><li>فحص جودة العمل والتأكد من الالتزام بمعايير الجودة لدى الشركة.</li><li>التنسيق مع مديري المشاريع، والمستشارين، والمقاولين، والعملاء.</li><li>مراقبة تقدم المشروع وإعداد تقارير يومية للموقع.</li><li>ضمان سلامة الموقع والامتثال لإجراءات الشركة.</li><li>إدارة مواد الموقع، والأدوات، والقوى العاملة.</li><li>استكشاف مشاكل التثبيت وتقديم التوجيه الفني.</li><li>تدريب وإرشاد الفنيين المبتدئين</li></ul> المتطلبات<ul><li>من 5 إلى 8 سنوات خبرة في مشاريع بنية تحتية لتكنولوجيا المعلومات.</li><li>على الأقل سنتان من الخبرة في دور إشرافي.</li><li>معرفة قوية في الكابلات المهيكلة، وتوصيل الألياف، وCCTV، وبنية الشبكة، وتركيب رفوف.</li><li>القدرة على قراءة AutoCAD والرسومات الفنية.</li><li>مهارات قيادية وتواصل وتنظيم جيدة.</li><li>رخصة قيادة الإمارات إلزامية.</li></ul> الشهادات المفضلة<ul><li>شهادة توصيل الألياف البصرية</li><li>شهادة الكابلات المهيكلة</li><li>شهادة Cisco CCNA أو شهادة شبكات مكافئة</li><li>شهادة تركيب CCTV</li></ul>

Full Time 8 to 14 years Naukri Gulf

IT Sales Director

On-site - UAE - Dubai 13 August 2026

Sales

<ul><li>Develop and execute a comprehensive sales strategy to achieve ambitious revenue targets within the IT sector.</li><li>Lead, mentor, and inspire a high-performing sales team, fostering a culture of success and continuous improvement.</li><li>Identify and penetrate new market segments and strategic accounts, driving significant business growth.</li><li>Build and maintain strong, long-term relationships with key enterprise clients and C-level executives.</li></ul>Desired Candidate Profile<ul><li>Bachelor's degree in Business, Marketing, Computer Science, or a related field; MBA preferred.</li><li>Minimum of 7-10 years of progressive experience in IT sales, with at least 3-5 years in a leadership capacity.</li><li>Proven track record of exceeding sales quotas and driving revenue growth in enterprise software or IT services.</li><li>Deep understanding of cloud computing, cybersecurity, AI, data analytics, or other relevant IT domains.</li></ul>

<ul><li>طور وننفّذ استراتيجية مبيعات شاملة لتحقيق أهداف الإيرادات الطموحة ضمن قطاع تكنولوجيا المعلومات.</li><li>قيادة وتوجيه وإلهام فريق مبيعات عالي الأداء، مع تعزيز ثقافة النجاح والتحسين المستمر.</li><li>تحديد واختراق قطاعات سوقية جديدة وحسابات استراتيجية، مع دفع نمو أعمال كبير.</li><li>بناء والحفاظ على علاقات قوية وطويلة الأمد مع عملاء مؤسساتيين رئيسيين والتنفيذيين على مستوى C-level.</li></ul>المرشح المثالي<ul><li>درجة البكالوريوس في الأعمال، التسويق، علوم الحاسوب، أو مجال ذي صلة؛ ويُفضل حصوله على ماجستير إدارة الأعمال.</li><li>خبرة لا تقل عن 7-10 سنوات من الخبرة التصاعدية في مبيعات تقنية المعلومات، مع ما لا يقل عن 3-5 سنوات في قيادة فريق.</li><li>سجل حافل بتجاوز حصص المبيعات وتحقيق نمو الإيرادات في البرمجيات المؤسسية أو خدمات تكنولوجيا المعلومات.</li><li>فهم عميق للحوسبة السحابية، الأمن السيبراني، الذكاء الاصطناعي، تحليلات البيانات، أو مجالات تكنولوجيا معلومات ذات صلة.</li></ul>

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