JavaScript Jobs in UAE
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Location: Abu Dhabi Duration: Yearly renewable contract<br>Job Summary:The Operations Head will oversee the end-to-end operations of the TAMM platform, ensuring the smooth functioning of all platform services, compliance with SLAs, and real-time monitoring of platform health. The role is responsible for managing proactive monitoring tools, implementing alerting mechanisms, and ensuring effective incident management processes. The Operations Head will also drive security, business continuity, and continuous improvement efforts to maintain platform availability and resilience, in collaboration with internal and external stakeholders<br>Requirements:Language: Arabic is preferred; English is Mandatory Experience: Minimum 15 years in an operations management role, with a strong focus on IT operations, platform monitoring, and incident management.<br>Skills:Proven ability in real-time platform monitoring, incident response, security management, and compliance with SLAs. Strong leadership and communication skills. Strong consulting background Experience in technology consulting (e.g. BCG, McKinsey, Accenture, PwC, EY, etc.) or experience with leading technology companies (e.g., Microsoft, Amazon, Meta, Google, etc.)
Location: Abu Dhabi Duration: Yearly renewable contract Summary The Operations Head will oversee the end-to-end operations of the TAMM platform, ensuring the smooth functioning of all platform services, compliance with SLAs, and real-time monitoring of platform health. The role is responsible for managing proactive monitoring tools, implementing alerting mechanisms, and ensuring effective incident management processes. The Operations Head will also drive security, business continuity, and continuous improvement efforts to maintain platform availability and resilience, in collaboration with internal and external stakeholders<br>Requirements:Language: Arabic is preferred; English is Mandatory<br>Experience: Minimum 15 years in an operations management role, with a strong focus on IT operations, platform monitoring, and incident management.<br>Skills: Proven ability in real-time platform monitoring, incident response, security management, and compliance with SLAs. Strong leadership and communication skills
We are looking for a hands-on Senior Infrastructure Engineer to take ownership of our on-premises data centre and hybrid cloud environment. The ideal candidate combines deep experience managing physical infrastructure (firewalls, switches, servers, access points) with strong cloud and IT systems administration skills across Microsoft 365 and Azure. You will be responsible for keeping our infrastructure secure, available and well-architected, and for owning IT hardware procurement end-to-end.<br><br>Key Responsibilities<br><br>On-Premises Data Centre Management<br><br>Own day-to-day operations of the on-premises data centre, including capacity planning, racking, cabling, power, cooling and physical security. Maintain documentation, asset inventory and rack diagrams; ensure change management processes are followed for all DC operations. Plan and execute hardware refreshes, firmware upgrades, patching cycles and decommissioning activities with minimal business impact. Define and enforce backup, monitoring and disaster recovery practices for on-prem workloads. <br><br>Network & Security Hardware<br><br>Hands-on configuration and management of on-prem firewalls, core and access switches, wireless access points and servers. Maintain VLANs, routing, VPNs, firewall rules, ACLs and secure remote access for staff and contractors. Troubleshoot network and connectivity issues across LAN, WAN, Wi-Fi and VPN; perform root-cause analysis and remediation. Monitor performance and security posture of network and server infrastructure; respond to alerts and incidents. <br><br>IT Hardware Procurement<br><br>Own end-to-end IT hardware procurement: requirements gathering, vendor evaluation, quotations, purchase orders, delivery, asset tagging and lifecycle tracking. Build and maintain relationships with OEMs, distributors and resellers; negotiate pricing, warranties and support contracts. Maintain hardware standards across servers, networking equipment, end-user devices and peripherals to ensure consistency and supportability. Track budgets, renewals (support, licenses, warranties) and forecast hardware needs in line with business growth. <br><br>On-Prem and Cloud Networking<br><br>Design and operate hybrid networking between on-premises infrastructure and Azure (VNets, subnets, peering, Express Route / VPN gateways, NSGs, route tables). Implement secure, segmented network architectures across on-prem and cloud, aligned to least-privilege and zero-trust principles. Manage DNS, DHCP, NTP and certificate services across hybrid environments. <br><br>IT Systems Administration (Microsoft 365 Stack)<br><br>Administer Microsoft 365 services including Exchange Online, Share Point Online, One Drive and Teams (Teams Admin Centre). Manage device lifecycle, compliance and policies through Intune (enrollment, configuration profiles, compliance policies, app deployment, autopilot). Maintain Share Point sites, permissions, external sharing controls, and information governance. Manage identities, groups, conditional access and licensing in Entra ID (Azure AD). <br><br>Azure Cloud<br><br>Operate and maintain workloads in Azure across compute, storage, networking and identity. Implement monitoring, alerting, cost management and security best practices using native Azure tooling. Support hybrid identity and connectivity between on-prem and Azure tenants. <br><br>Infrastructure As Code (Preferred)<br><br>Use Terraform to provision and manage Azure resources in a repeatable, version-controlled way. Contribute to module design, code reviews and CI/CD pipelines for infrastructure changes. <br><br>Required Skills & Experience<br><br>Proven hands-on experience managing on-premises data centre infrastructure (servers, storage, racks, power, cooling). Strong working experience configuring and maintaining enterprise firewalls, switches and wireless access points. Demonstrable experience owning IT hardware procurement, vendor management and asset lifecycle. Solid networking fundamentals across both on-prem and cloud (TCP/IP, routing, VLANs, VPN, DNS, Azure VNets). Proven administration experience with Microsoft 365: Intune, Share Point, Teams Admin Centre, Exchange Online and Entra ID. Working experience operating workloads in Microsoft Azure. Strong troubleshooting skills, ownership mindset and ability to work independently in a lean team. <br><br>Preferred<br><br>Hands-on experience with Terraform for Azure infrastructure. Relevant certifications (e.g. Microsoft AZ-104, MS-102, MD-102; Cisco CCNA; vendor firewall certifications). Experience with monitoring, backup and DR tooling for hybrid environments. Scripting experience (Power Shell, Bash) for automation of routine administrative tasks.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>We are seeking a highly skilled and delivery-focused <strong>Technical IT Project Manager</strong> specializing in <strong>Flight Operations</strong> and <strong>Crew Management</strong> domains. In this role, you will lead cross-functional teams to design, build, test, and deploy critical IT applications and infrastructure changes that support safe, efficient, and reliable airline operations.</span></span>
<br>
<span><span><strong>Key Responsibilities</strong></span></span><br>
<span><span><strong>1. Project Delivery & Lifecycle Management</strong></span></span><br>
<span><span><strong>End-to-End Project Execution</strong></span></span>
<ul>
<li><span><span>Own the planning, execution, monitoring, and closure of IT projects within Flight Operations (such as flight planning, weight and balance, fuel optimization, and operational systems) and Crew Operations (such as crew scheduling, rostering, tracking, and fatigue management).</span></span>
</li><li><span><span>Ensure projects are delivered on time, within budget, and meet agreed business objectives.</span></span>
</li></ul>
<span><span><strong>Technical Roadmap Alignment</strong></span></span>
<ul>
<li><span><span>Translate business and operational requirements into clear technical deliverables.</span></span>
</li><li><span><span>Collaborate closely with enterprise architects, software development teams, infrastructure teams, and third-party vendors to deliver scalable and sustainable solutions.</span></span>
</li></ul>
<span><span><strong>Scope, Dependency & Risk Management</strong></span></span>
<ul>
<li><span><span>Manage project scope and priorities while identifying technical and operational dependencies.</span></span>
</li><li><span><span>Proactively mitigate risks and remove blockers to ensure smooth project execution without impacting critical operational activities.</span></span>
</li></ul>
<br>
<span><span><strong>2. Governance, Release & Deployment Management</strong></span></span><br>
<span><span><strong>Release Governance</strong></span></span>
<ul>
<li><span><span>Ensure all system changes comply with organizational governance standards, cybersecurity policies, data protection requirements, and applicable aviation regulations.</span></span>
</li></ul>
<span><span><strong>Environment & Release Management</strong></span></span>
<ul>
<li><span><span>Manage the progression of software changes through development, testing, User Acceptance Testing (UAT), pre-production, and production environments.</span></span>
</li><li><span><span>Verify testing completion, deployment readiness, rollback procedures, and post-deployment validation activities.</span></span>
</li></ul>
<span><span><strong>Change Management</strong></span></span>
<ul>
<li><span><span>Prepare comprehensive change requests and release documentation.</span></span>
</li><li><span><span>Present deployments and risk assessments to Change Advisory Boards (CABs) or equivalent governance forums.</span></span>
</li><li><span><span>Ensure appropriate stakeholder approvals are obtained prior to production implementation.</span></span>
</li></ul>
<br>
<span><span><strong>3. Stakeholder Management & Communication</strong></span></span><br>
<span><span><strong>Business and Technology Partnership</strong></span></span>
<ul>
<li><span><span>Serve as the primary point of contact between technical teams, including DevOps, software engineering, data engineering, infrastructure, and cybersecurity teams, and operational departments such as Flight Operations, Crew Scheduling, and Network Planning.</span></span>
</li></ul>
<span><span><strong>Executive Reporting</strong></span></span>
<ul>
<li><span><span>Develop and present project status updates, budget reporting, key milestones, risks, issues, and mitigation plans to leadership teams and steering committees.</span></span>
</li><li><span><span>Facilitate decision-making and alignment across multiple stakeholder groups.</span></span>
</li></ul>
<br>
<span><span><strong>Required Skills & Qualifications</strong></span></span><br>
<span><span><strong>Domain Expertise</strong></span></span>
<ul>
<li><span><span>Minimum <strong>5+ years of Project Management experience</strong> within the <strong>airline, aviation, or aviation technology sector</strong>.</span></span>
</li><li><span><span>Strong understanding of <strong>Flight Operations systems</strong> (e.g., Lido, Jeppesen, AIRCOM, or similar operational platforms) and/or <strong>Crew Management systems</strong> (e.g., AIMS, Jeppesen Crew Management, or equivalent solutions).</span></span>
</li><li><span><span>Familiarity with aviation operational requirements, including crew duty regulations, flight operations processes, and operational disruption management.</span></span>
</li><li><span><span>Demonstrated ability to learn and adapt to new business and technical domains.</span></span>
</li></ul>
<br>
<span><span><strong>IT Technical Knowledge</strong></span></span>
<ul>
<li><span><span>Strong understanding of modern technology architectures, including:</span></span>
<ul>
<li><span><span>Cloud platforms (AWS, Azure, or similar)</span></span>
</li><li><span><span>Microservices architecture</span></span>
</li><li><span><span>API integrations</span></span>
</li><li><span><span>Enterprise application integrations</span></span>
</li><li><span><span>Data platforms and pipelines</span></span>
</li></ul>
</li><li><span><span>Familiarity with:</span></span>
<ul>
<li><span><span>CI/CD pipelines</span></span>
</li><li><span><span>Automated testing frameworks</span></span>
</li><li><span><span>Database technologies (SQL and NoSQL)</span></span>
</li><li><span><span>Application lifecycle management practices</span></span>
</li></ul>
</li><li><span><span>Experience implementing cybersecurity controls, compliance requirements, and data protection standards.</span></span>
</li></ul>
<br>
<span><span><strong>Governance & Process</strong></span></span>
<ul>
<li><span><span>Proven experience managing structured deployment and release processes across multiple environments.</span></span>
</li><li><span><span>Strong knowledge of IT Service Management (ITSM) frameworks, particularly <strong>ITIL</strong>, covering change, release, incident, and problem management.</span></span>
</li><li><span><span>Proficiency with project and collaboration tools such as: </span></span>
<ul>
<li><span><span>Jira</span></span>
</li><li><span><span>Confluence</span></span>
</li><li><span><span>Microsoft Project</span></span>
</li><li><span><span>ServiceNow</span></span>
</li><li><span><span>Smartsheet</span></span>
</li><li><span><span>Azure DevOps</span></span>
</li></ul>
</li></ul>
<br>
<span><span><strong>Leadership & Interpersonal Skills</strong></span></span>
<ul>
<li><span><span>Excellent stakeholder management, communication, and negotiation skills.</span></span>
</li><li><span><span>Ability to build consensus and drive alignment across business and technology teams with differing priorities.</span></span>
</li><li><span><span>Strong problem-solving and crisis management capabilities, maintaining composure under pressure during critical operational or technical incidents.</span></span>
</li><li><span><span>Relevant certifications such as <strong>PMP, PRINCE2, Certified ScrumMaster (CSM), PMI-ACP, SAFe</strong>, or equivalent are highly desirable.</span></span>
</li></ul>
<br>
<span><span><strong>Preferred Attributes</strong></span></span>
<ul>
<li><span><span>Experience delivering large-scale operationally critical systems within a highly regulated environment.</span></span>
</li><li><span><span>Strong understanding of software delivery governance and release management best practices.</span></span>
</li><li><span><span>Ability to balance operational priorities with technical implementation requirements while maintaining service stability and business continuity.</span></span>
</li></ul>
<br><br> </div>
<p>Location: Head Office</p><p>Functional Area: Finance & Audit</p><p>Career Status: Management Level</p><p><br></p><p>Purpose of Job</p><ul><li>Identifies IT Risk within the business and provides assurance that appropriate mitigation plans are in place and implemented. </li><li>Provides assurance and insight on the effectiveness and efficiency of governance, risk management and internal control processes. </li><li>Assists the VP Internal Audit & Risk Management in continually improving a world class audit function suitable for a major national and internal oil refining company. </li><li>Manages the Department to achieve corporate, Divisional and Department objectives. Maintains a focus on integrated risk based IT audits, while participating in other audits as required. Develops and continually enhances the methods, processes and standards used in IT Audits utilising industry standards best practices. </li><li>Manages and leads audit teams, conducts risk assessments, control walkthroughs and audits.</li></ul><p><br></p><p>Minimum Job Requirements</p><ul><li>Bachelor’s Degree in Computer Science, Finance, Management or equivalent is required.</li><li>Professional qualification such as CISA or equivalent is required; CIA or ACCA are desirable.</li><li>MBA or equivalent is preferable.</li><li>12 years’ experience including 7 years IT Audit experience of which 5 years should have been in oil, gas or related industries.</li><li>Fluency in English is required. </li><li>Knowledge of Arabic is desirable. </li><li>Communication skills: High level of proficiency in report writing. </li><li>Industry, regulatory and standards changes; conflict management/resolution; problem identification and solution; organisational and staff training and development.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Job Purpose: </strong></span></p><br><p><span>Drive enterprise-wide technology-quality governance by crafting rigorous standards, leading comprehensive audit programs and steering maturity improvements. Safeguard regulatory compliance and elevate digital-service excellence across RTA’s applications and channels.</span></p><br><p><span><strong>Roles and Responsibilities:</strong></span></p><br><p><span><strong>Strategy</strong></span><span>• Establish technology-quality policies, frameworks and KPIs, aligning digital systems with RTA governance, risk, and compliance mandates.</span><span>• Prioritize corrective-action roadmaps and budget needs based on governance-maturity assessments and stakeholder objectives.</span><span><strong>Operations</strong></span><span>• Schedule and run internal and external quality audits, retaining evidence and briefing leadership through formal management-review meetings.</span><span>• Monitor Application Governance Framework adherence from development to retirement, issuing periodic compliance reports and follow-up actions.</span><span>• Maintain quality-information systems, dashboards, and statutory reports to ensure timely, accurate KPI visibility.</span><span>• Provide expert consultation to sectors, vendors, and audit teams, classifying issues and coordinating rapid resolution within agreed SLAs.</span><span><strong>Process Improvement</strong></span><span>• Analyze audit trends and non-conformities, recommending process redesigns and tool enhancements that boost system efficiency and user satisfaction.</span><span>• Deliver training and workshops that expand internal-auditor capability and embed a culture of continuous improvement.</span></p><br> <p><strong>Job Qualifications & Requirements:</strong></p><br><p><strong>Education : </strong>Bachelor’s or Master’s degree in Industrial Engineering, Transport Planning, or Data Analytics</p><br><p><strong>Experience: </strong>3+ years in case of Master's degree; 5+ years in case of Bachelor's degree in related area</p><br><p><strong>Qualifications:</strong> ISO, ITIL, COSO, and other governance standards such as COBIT, Governance of Enterprise IT CGEIT) ISO, Business Continuity, risk or audit, TOGAF, ISO 9000, ISO Lead Auditor, Governance of Enterprise IT(CGEIT), Guidance for the governance of organizations ISO 37000, ICA Specialist Certificate in Corporate Governance, Guidance on governance ISO 21505, Risk Management ISO 31000, IT Governance Management System ISO 38500. </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and proactive *IT System Administrator & Technical Support Specialist* to manage our local network infrastructure, oversee domain administration, and provide reliable technical support to our team. The ideal candidate will be responsible for setting up and maintaining our local server (On-Premises Server), ensuring data security, and troubleshooting daily technical issues to maintain seamless business operations.
## Key Responsibilities & Duties
### 1. Server & Network Management
* *Local Server Setup & Maintenance:* Design, configure, and maintain the company’s local server (On-Premises), ensuring high availability, performance, and data storage management.
* *Domain & Identity Administration:* Manage the company domain, Active Directory (AD) or Azure AD, user accounts, permissions, and group policies.
* *Network Infrastructure:* Set up and manage local network components, including routers, switches, firewalls, Wi-Fi access points, and VPNs for secure remote access.
* *Backup & Recovery:* Implement and monitor regular data backup schedules and disaster recovery plans for the local server and critical data.
### 2. Technical Team Support (Helpdesk)
* *End-User Support:* Provide prompt technical assistance and troubleshooting for team members regarding hardware, software, operating systems (Windows/Mac), and network connectivity.
* *Workstation Deployment:* Prepare, configure, and deploy laptops, desktops, and peripheral devices (printers, scanners) for new hires and existing staff.
* *Software Management:* Install, update, and license business-critical software, email clients, and collaboration tools.
### 3. IT Security & Maintenance
* *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats.
* *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime.
* *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials.
## Job Requirements & Qualifications
* *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
* *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration.
* *Technical Skills:*
* Strong experience with server operating systems (Windows Server 2019/2022 or Linux).
* Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*.
* Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*.
* Good knowledge of networking protocols, firewalls, and routing.
* *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified.
* *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>### 3. IT Security & Maintenance
* *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats.
* *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime.
* *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials.
## Job Requirements & Qualifications
* *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
* *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration.
* *Technical Skills:*
* Strong experience with server operating systems (Windows Server 2019/2022 or Linux).
* Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*.
* Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*.
* Good knowledge of networking protocols, firewalls, and routing.
* *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified.
* *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Monitor alerts across tools and take appropriate action</p></li><li><p>Respond to and resolve incidents within SLA timelines.</p></li><li><p>Manage ticket lifecycle: reassignment, resolution, and closure.</p></li><li><p>Perform basic Windows server checks: failover, services, utilization.</p></li><li><p>Assist with user/group management via AD and Exchange.</p></li><li><p>Maintain updated SOPs, trackers, and incident documentation.</p></li><li><p>Communicate critical incidents (P1/P2) clearly within timelines.</p></li></ul><p>Follow professional email and phone etiquette during escalations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks.
The candidate will handle infrastructure monitoring, incident response, documentation, and ensure timely communications, while also assisting in basic server and AD-level tasks</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering).</p></li><li><p>Respond to and resolve incidents within SLA timelines.</p></li><li><p>Manage ticket lifecycle: reassignment, resolution, and closure.</p></li><li><p>Perform basic Windows server checks: failover, services, utilization.</p></li><li><p>Assist with user/group management via AD and Exchange.</p></li><li><p>Maintain updated SOPs, trackers, and incident documentation.</p></li><li><p>Communicate critical incidents (P1/P2) clearly within timelines.</p></li><li><p>Follow professional email and phone etiquette during escalations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills:</strong></p><ul><li><p>Basic server admin (Windows), networking, and clustering knowledge.</p></li><li><p>Familiarity with application monitoring and error code interpretation.</p></li><li><p>Working knowledge of Active Directory and Exchange.</p></li><li><p>Strong English communication (written and verbal).</p></li><li><p>Good documentation, stress handling, and decision-making skills.</p></li><li><p>Perform Linux server health</p></li><li><p>Troubleshoot Linux-related alerts, service failures, and performance degradation.</p></li><li><p>Execute basic Linux administration tasks using shell commands.</p></li><li><p>Monitor and validate cluster/failover status where applicable.</p></li><li><p>Support patch validation and server operational checks.</p></li></ul><br><p><strong>Preferred Certifications:</strong></p><ul><li><p>CompTIA Server+, Network+</p></li><li><p>Microsoft MCSA / MCSE</p></li><li><p>ITIL Foundation</p></li></ul><br></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Vice President Applications & IT PMO</span></span></span> <br>
<span><span>(<span>20254</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion. </span></span><br> </p><br>
<p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> </p><br>
<p><span><strong><span>Job Summary</span></strong></span></p><br> <p><span>Reporting to the Chief Digital & Information Officer, theVP Applications & IT PMO is responsible for the strategy, delivery, and governance of Kerzner's enterprise and hospitality application landscape and for leading the IT Project Management Office. The role oversees the full lifecycle of core business and guest-facing systems, including PMS (Oracle Opera), F&B (Sevenrooms), Spa & Gym (Zenoti), HR (SuccessFactors), Finance & Procurement (TBD), Salesforce, and Commercial & Distribution (Opera Cloud Distribution, SynXis), ensuring they are modern, integrated, secure, and aligned with brand and business objectives. The VP partners with Brand Presidents, Global Heads of HR, Finance, Procurement and Commercial, Resort GMs, Resort IT Directors/Managers, and external vendors to translate business priorities into scalable, well-governed technology solutions that drive operational excellence, guest-experience innovation, and long-term enterprise value.</span></p><br> <p><span><strong><span>Key Responsibilities</span></strong></span></p><br>
<p><span><u><span>Application Strategy & Architecture</span></u></span></p><br>
<ul>
<li><span>Define and execute Kerzner's application strategy aligned with business and guest-experience goals.</span></li>
<li><span>Lead the architecture, integration, and governance of Kerzner's application landscape, establishing brand-level standards and a target-state architecture that balances innovation, scalability, and security.</span></li>
<li><span>Own the application technology roadmap across hospitality systems (PMS, POS, F&B, Spa, Guest Engagement), business systems (Finance, Procurement, HR), CRM (Salesforce), and commercial distribution (Opera Cloud Distribution, SynXis), ensuring systems remain current, fit-for-purpose, and fully integrated.</span></li>
<li><span>Evaluate emerging technologies, platforms, and vendors to continuously modernise the application portfolio and unlock new business capabilities.</span></li>
</ul>
<p><span><u><span>IT PMO & Project Governance</span></u></span></p><br>
<ul>
<li><span>Establish and lead the IT Project Management Office, defining standards, frameworks, and delivery methodologies for consistent, on-time, on-budget execution of technology initiatives.</span></li>
<li><span>Oversee complex, multi-region application implementations, upgrades, and integrations, ensuring clear scope, disciplined delivery, and transparent stakeholder communication.</span></li>
<li><span>Maintain a consolidated project portfolio view, enabling data-driven prioritisation and resource allocation across all Digital & IT workstreams.</span></li>
</ul>
<p><span><u><span>Operational Excellence & Integration</span></u></span></p><br>
<ul>
<li><span>Ensure all enterprise and hospitality applications are reliable, performant, and tightly integrated through API-based architecture.</span></li>
<li><span>Drive adoption of AI-enabled capabilities and automation within core application platforms to improve operational efficiency and decision-making.</span></li>
<li><span>Partner with the Data & AI function to ensure applications feed clean, timely data into the enterprise data platform, enabling analytics, personalisation, and a unified guest profile.</span></li>
</ul>
<p><span><u><span>Vendor, Partner & Ecosystem Management</span></u></span></p><br>
<ul>
<li><span>Manage strategic vendor and partner relationships across the application portfolio, monitoring performance against SLAs and identifying opportunities for consolidation, cost optimisation, and innovation.</span></li>
<li><span>Lead vendor selection, contract negotiation, and procurement processes for new application platforms in close collaboration with Procurement and Cybersecurity.</span></li>
</ul>
<p><span><u><span>Development, Pre-Opening & Expansion</span></u></span></p><br>
<ul>
<li><span>Act as the application technology advisor for new resort developments, renovations, and pre-openings, ensuring system architectures are designed and deployed on time and aligned to brand requirements.</span></li>
<li><span>Define and maintain brand-standard application specifications for each Kerzner brand (Atlantis, One&Only, SIRO, Rare Finds).</span></li>
</ul>
<p><span><u><span>People & Organisational Leadership</span></u></span></p><br>
<ul>
<li><span><span>Build, lead, and mentor a high-performing applications and PMO team through coaching, talent development, succession planning, and a culture of accountability, ownership, and continuous improvement.</span></span></li>
<li><span>Foster strong cross-functional relationships with resort IT teams, business stakeholders, and global shared-service functions to ensure seamless application adoption and support.</span></li>
</ul>
<p><span><u><span>Risk, Security & Compliance</span></u></span></p><br>
<ul>
<li><span>Collaborate closely with Cybersecurity to ensure applications meet security, data privacy, and regulatory compliance standards across all jurisdictions.</span></li>
<li><span>Embed technology resilience, disaster recovery, and risk management into application design, vendor selection, and architecture decisions.</span></li>
</ul> <p><span><strong><span>Skills, Experience & Educational Requirements</span></strong></span></p><br>
<ul>
<li><span>Bachelor's or master’s degree in computer science, Information Systems, or a related field.</span></li>
<li><span>12+ years of progressive experience in enterprise applications management, with at least 5 years in a senior leadership role.</span></li>
<li><span>Deep knowledge of hospitality technology ecosystems, including PMS (Oracle Opera / Opera Cloud), POS, F&B, Spa, CRM (Salesforce), and distribution systems (SynXis, OXI/OHIP).</span></li>
<li><span>Proven experience with ERP and business applications (Finance, Procurement, HR/SuccessFactors).</span></li>
<li><span>Strong understanding of integration platforms and middleware (e.g., MuleSoft) and API-based architectures.</span></li>
<li><span>10+ years of IT project / programme management experience, including large-scale, cross-functional implementations and PMO leadership.</span></li>
<li><span>Demonstrated ability to align application strategy with business outcomes, including growth, efficiency, and guest experience.</span></li>
<li><span>Strong financial acumen with experience in CAPEX/OPEX planning, budgeting, and vendor contract management.</span></li>
<li><span>Proven ability to communicate complex technical concepts clearly and persuasively to executive and non-technical audiences.</span></li>
<li><span>Experience leading and developing diverse, high-performing global teams.</span></li>
<li><span>Collaborative leadership style with the ability to drive cross-functional alignment across corporate and resort operations.</span></li>
<li><span>Hospitality industry experience is strongly preferred; luxury hospitality experience is an advantage.</span></li>
<li><span>Certifications in project management (PMP, PRINCE2) or ITIL are an advantage.</span></li>
<li><span>Willingness and ability to travel internationally.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
Location: Abu Dhabi<br><br>Contract Duration: 6 months (renewable/extendable based on project need)<br><br>Availability: Immediate joiners only<br><br>Job Purpose<br><br>Support the installation, configuration and monitoring of all IT applications, systems and databases within a federal/government banking environment.<br><br>Mandatory Requirements<br><br>Fluent Arabic speaker (spoken and written) Available to join immediately (max 1 week) Prior hands-on experience working with a federal or government entity/client in the UAE (banks, government departments, LFIs, or similar regulated bodies) Bachelor's degree in Computer Science, IT, or Computer Engineering0-2 years' experience in a similar Data Centre/IT Support role<br><br>Core Responsibilities<br><br>Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication) Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled Provide Level-1 support across teams and entities — investigate and troubleshoot issues Monitor performance and capacity of IT systems, applications, and datacenter components Conduct core banking end-of-day activities and execute relevant reports Respond to IT, datacenter, and DB alerts and hardware malfunctions Track, document, and compile incident reports<br><br>Technical Competencies<br><br>Server systems: Rack Mountable / Blade Servers / Converged Systems Storage: SAN / NAS / backup & archive OS: Windows, Linux, AIXSecurity equipment: biometric access, CCTV compliance Virtualization: VMware, Hyper-V, Open Shift Understanding of on-prem and cloud infrastructure architecture<br><br>Other Requirements<br><br>Good written and verbal communication in English Ability to work flexible hours
A leading real estate organisation in Dubai is looking to appoint a Digital Transformation & IT Specialist to drive the strategic adoption of AI, automation and digital technologies across its real estate operations.<br>This is an exciting opportunity for a technology-focused professional to play a key role in transforming how a diversified real estate business operates integrating emerging technologies with existing platforms to improve efficiency, productivity, connectivity and commercial performance.<br>The Role You will define and deliver the organisation's automation and digital transformation roadmap, working closely with IT and business stakeholders to implement practical, scalable solutions: <br>Key Responsibilities Develop and own the AI, automation and digital transformation roadmap aligned with wider business objectives. Identify opportunities to automate processes and deliver measurable improvements in efficiency and productivity. Lead the implementation and integration of ERP, CRM, AI-driven workflows and real estate technology platforms. Develop effective AI prompts, AI agents and automated workflows to improve business processes. Ensure interoperability between legacy systems and new digital technologies. Work closely with IT teams to deliver technology integrations and digital initiatives. Establish appropriate AI governance, compliance, risk management and ethical frameworks. Drive digital adoption and build digital literacy across the workforce. Coach and support employees in adopting AI and automation technologies. Collaborate across multiple business functions to ensure successful implementation and adoption. Communicate digital strategy, progress and commercial outcomes to senior leadership. Identify opportunities to use technology to enhance real estate management, operational performance and commercialisation. Develop long-term digital technology and transformation strategies.<br>Key Skills & Experience The successful candidate will ideally have:3–5 years’ experience in Digital Transformation, Prop Tech, AI, automation or technology implementation. Hands-on experience implementing automation and digital solutions. Strong understanding of AI, data analytics and AI-enabled workflows. Experience with cloud technologies, particularly Azure and/or AWS. Strong systems integration and technology implementation capabilities. Knowledge of AI governance, compliance and risk management. Experience working with real estate, property or asset management technology. The ability to translate technology opportunities into measurable business and commercial value. Excellent stakeholder management and communication skills, with the ability to work across both technical and non-technical teams.<br>What We're Looking For We are looking for someone who combines strong technical knowledge with commercial and strategic thinking — someone who can identify where AI and automation can make a genuine difference and then take those ideas through to implementation. The ideal candidate will be proactive, analytical, commercially minded and comfortable leading change, with the ability to influence stakeholders and drive digital adoption across an organisation.
Role Description The IT Application Operation Specialist will work part time in a remote capacity, supporting the reliability and performance of key business applications used in HR and organizational development projects. Day-to-day tasks include monitoring application availability, handling incidents and service requests, and providing technical support to users. The specialist will collaborate with stakeholders to understand business processes, document application issues, and assist in implementing enhancements or configuration changes. The role involves troubleshooting application and integration problems, coordinating with vendors or technical teams when needed, and maintaining clear records of support activities. The specialist will also contribute to continuous improvement efforts by analyzing recurring issues and recommending optimization of application workflows. Qualifications Strong Application Support and Technical Support skills, with experience managing and troubleshooting business applications. Solid Information Technology knowledge, including understanding of systems, integrations, and basic networking or infrastructure concepts. Demonstrated Analytical Skills to diagnose issues, interpret data, and propose effective solutions. Understanding of Business Process analysis and documentation to align application operations with organizational needs. Relevant education in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience with remote work tools, ticketing systems, and structured incident management processes. Clear written and verbal communication skills and the ability to collaborate with non-technical stakeholders. Prior experience supporting HR or enterprise applications is beneficial.
Senior IT Security Operations Engineer The Senior IT Security Operations Engineer is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats while ensuring the security and availability of the organization's IT infrastructure.<br>Key Responsibilities Monitor and manage SIEM, EDR, IDS/IPS, DLP, and security monitoring tools. Investigate security incidents, perform threat hunting, and support incident response activities. Conduct vulnerability assessments and coordinate remediation with IT teams. Manage and optimize security tools, detection rules, and automation playbooks. Prepare incident reports, security metrics, and support compliance audits.<br>Requirements Education & Certifications Bachelor's degree in Computer Science, Information Security, or a related field. Security certifications such as Security+, CEH, Splunk, GIAC, or OSCP are preferred.<br>Experience5–8 years of experience in SOC or IT Security Operations. Hands-on experience with SIEM (Splunk, QRadar, Sentinel), firewalls, EDR/XDR, and endpoint security. Experience with incident response, vulnerability management, and log analysis.<br>Technical Skills Knowledge of Windows, Linux, and cloud platforms (AWS, Azure, or GCP). Understanding of malware, phishing, ransomware, threat intelligence, and MITRE ATT&CK. Python, Power Shell, or Bash scripting is an advantage. Soft Skills Strong analytical, troubleshooting, and communication skills. Ability to work in a 24×7 SOC environment.
<ol><li><p>Administer, maintain and support <strong>Linux servers</strong>, preferably Debian-based distributions, using the command line.</p></li><li><p>Deploy, configure and maintain ZENNER software platforms in <strong>on-premise and customer environments</strong>.</p></li><li><p>Provide remote and on-site technical support for customer installations, including system updates, maintenance and troubleshooting.</p></li><li><p>Perform server maintenance, patching, backups, capacity management and system security.</p></li><li><p>Troubleshoot Linux, system and network issues and perform <strong>root cause analysis</strong>.</p></li><li><p>Manage <strong>TCP/IP networking, routing and firewall configurations</strong>.</p></li><li><p>Deploy and manage containerized applications using <strong>Docker</strong>; Kubernetes experience is an advantage.</p></li><li><p>Monitor infrastructure and applications using tools such as <strong>Prometheus, Grafana and Alertmanager</strong>.</p></li><li><p>Develop scripts and automation using <strong>Bash and Python</strong> to improve system operations and efficiency.</p></li><li><p>Maintain clear technical documentation, system configurations and incident records.</p></li><li><p>Work closely with internal teams, customers and external vendors to resolve technical issues and ensure system reliability.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's degree in <strong>Computer Science, Information Technology, Computer Engineering</strong> or a related field, or equivalent technical qualification.</p></li><li><p>Minimum <strong>3 years of professional experience in Linux System Administration</strong>.</p></li><li><p>Strong hands-on experience with <strong>Linux</strong>, preferably Debian/Ubuntu.</p></li><li><p>Strong command-line administration and server troubleshooting skills.</p></li><li><p>Good knowledge of <strong>TCP/IP, networking, routing and firewalls</strong>.</p></li><li><p>Hands-on experience with <strong>Docker</strong> is required; Kubernetes is an advantage.</p></li><li><p>Experience with monitoring and alerting tools such as <strong>Prometheus, Grafana and Alertmanager</strong> is preferred.</p></li><li><p>Good scripting and automation skills in <strong>Bash and Python</strong>.</p></li><li><p>Strong problem-solving and root-cause analysis skills.</p></li><li><p>Good written and spoken <strong>English</strong>.</p></li><li><p>Ability to work independently and support systems in both internal and customer environments.</p></li></ol>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong><u>IT Desktop Support End User</u></strong>
<ul>
<li>Dubai </li><li>6 Month Extendable Contract
</li></ul>
<p>We are seeking a highly skilled and motivated Desktop Support End User to join our IT support team. The ideal candidate will have strong troubleshooting skills and experience providing technical assistance and support to end-users. You will be responsible for diagnosing and resolving hardware and software issues, maintaining desktop systems, and ensuring the overall smooth operation of IT services within the organization.</p><br><br>
<strong>Key Responsibilities:</strong>
<ul>
<li>Provide advanced technical support to end-users for hardware, software, and network-related issues. </li><li>Troubleshoot and resolve desktop and laptop issues, including operating system (Windows/Mac/Linux), application software, and peripheral devices (printers, scanners, etc.). </li><li>Perform system imaging, OS installations, and software deployments using tools like SCCM, Ghost, or similar. </li><li>Manage, maintain, and support Active Directory accounts, group policies, and permissions. </li><li>Collaborate with the Level 1 support team to resolve escalated technical issues in a timely manner. </li><li>Provide hands-on troubleshooting for desktop, laptop, and mobile devices, ensuring minimal downtime for end-users. </li><li>Support the deployment, configuration, and management of desktop hardware and software, including patch management. </li><li>Maintain knowledge base articles and documentation for common issues and solutions. </li><li>Assist in the preparation and deployment of IT hardware and software upgrades. </li><li>Work closely with the IT team to support and maintain IT infrastructure and services. </li><li>Perform remote troubleshooting and provide user support through remote desktop tools. </li><li>Respond to and prioritize service requests in accordance with Service Level Agreements (SLAs).
</li></ul>
<strong>Required Qualifications:</strong>
<ul>
<li>3+ years of experience in desktop support, IT support, or a related technical field. </li><li>Proficiency in supporting Microsoft Windows OS (Windows 10/11), macOS, and basic Linux systems. </li><li>Experience with hardware troubleshooting and diagnostics (e.g., desktops, laptops, printers). </li><li>Familiarity with Active Directory, Group Policy, DNS, DHCP, and other core network services. </li><li>Experience with remote desktop support tools and ticketing systems. </li><li>Strong problem-solving skills with a focus on customer service and efficient issue resolution. </li><li>Excellent verbal and written communication skills. </li><li>Ability to prioritize tasks and manage time effectively.
</li></ul>
<strong>Preferred Qualifications:</strong>
<ul>
<li>CompTIA A+ or other relevant certifications. </li><li>Experience with mobile device management (MDM) solutions. </li><li>Familiarity with ITIL or similar IT service management frameworks. </li><li>Experience with VMware or other virtualization technologies. </li><li>Knowledge of cloud-based applications and services (e.g., Office 365, Google Workspace).
</li></ul>
<br><br> </div>
<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Who turns technology into business transformation? You do.</strong><strong>- <br><br></strong><strong>DHL Global Forwarding</strong> is looking for an exceptional <strong>Head of IT & BPO - Gulf</strong> to lead the next phase of our digital transformation journey across the region, based in <strong>Dubai, United Arab Emirates.</strong></p> <p>In this pivotal leadership role, you will shape and execute the Gulf cluster IT strategy, ensuring technology investments, systems innovation, and business process excellence directly support our growth ambitions and operational priorities. You will act as a strategic partner to the business, driving the delivery of modern applications, infrastructure, and integrated technology solutions that enable sustainable competitive advantage.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Head of IT & BPO - Gulf position,</strong></p> <ul> <li>Contribute to develop IT strategy in line with business strategy and objectives, corporate guidelines and policies.</li> <li>Ensure design and implementation of IT plans, roadmaps and migration strategy for IT platform/ infrastructure and applications.</li> <li>Prepare plans and control delivery of complex projects covering multiple aspects of IT platform/ infrastructure including analysis, development and administration of IT systems software, hardware and databases.</li> <li>Oversee the delivery of agreed programs and projects within quality, time, cost and business constraints.</li> <li>Lead digitalization priorities for all core operational systems and customer facing applications in country.</li> <li>Balancing understanding for IT-systems and related constraints whilst understanding our business priorities and ensuring needs of “end users” are met in pragmatic and cost-effective manner . Keeping in mind the IRR & SE priorities for the region.</li> <li>Close collaboration with regional BuIT/BPO/Ops counter parts and country super users to run an excellent business process management system harmonizing where possible between the regions.</li> <li>Study issues, determine opportunities and introduce best practices for IT_BPO focusing on increasing effectiveness and efficiency.</li> <li>Develop a culture of quality, service excellence and continuous improvement.</li> <li>Lead teams of IT managers and Digitalization experts.</li> <li>Ensure appropriate talent selection, organization and leadership for major areas of the sub-region.</li> <li>Develop a team spirit of effectiveness in the team.</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Experience</strong></p> <ul> <li><span data-teams="true">Minimum 10 years of progressive leadership experience in IT, Digital Transformation, Business Process Optimization, or Technology Management within a complex, multinational environment.</span></li> <li>Good Knowledge of different realities in the MEA region</li> <li>Exposure and knowledge of the Global DGF entity</li> </ul> <p><strong>Education</strong></p> <ul> <li>Bachelor Degree or Higher in Information management or general management</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br><strong>Our Purpose: </strong>Connecting People, improving lives.<br><strong>Our Values: </strong>Respect & Results<br><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for an experienced <strong>IT Support / NOC Support Services Engineer</strong> with <strong>5+ years of experience</strong> to provide operational support for enterprise IT infrastructure and Network Operations Center (NOC) environments. The ideal candidate will be responsible for monitoring systems, troubleshooting infrastructure issues, supporting incident resolution, and ensuring the availability of IT services.</p><br>Key Responsibilities<ul><li> Monitor enterprise infrastructure, servers, networks, and IT services. </li><li> Perform proactive monitoring and respond to system alerts and incidents. </li><li> Investigate and troubleshoot infrastructure, network, and system issues. </li><li> Escalate critical incidents to the appropriate technical teams. </li><li> Support incident, problem, and change management processes. </li><li> Ensure system availability and service continuity. </li><li> Maintain operational documentation and daily health check reports. </li><li> Collaborate with infrastructure and network teams to resolve technical issues. </li><li> Follow operational procedures and service level agreements (SLAs).</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Support / NOC Support Services Engineer with 5+ years of experience to provide operational support for enterprise IT infrastructure and Network Operations Center (NOC) environments.<br> The ideal candidate will be responsible for monitoring systems, troubleshooting infrastructure issues, supporting incident resolution, and ensuring the availability of IT services.<br> Key Responsibilities Monitor enterprise infrastructure, servers, networks, and IT services.<br> Perform proactive monitoring and respond to system alerts and incidents.<br> Investigate and troubleshoot infrastructure, network, and system issues.<br> Escalate critical incidents to the appropriate technical teams.<br> Support incident, problem, and change management processes.<br> Ensure system availability and service continuity.<br> Maintain operational documentation and daily health check reports.<br> Collaborate with infrastructure and network teams to resolve technical issues.<br> Follow operational procedures and service level agreements (SLAs).<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 5+ years of experience in IT Support, NOC Operations, or Infrastructure Support.<br> Experience monitoring enterprise IT infrastructure.<br> Knowledge of Windows and Linux operating systems.<br> Basic understanding of networking concepts.<br> Experience troubleshooting infrastructure and system issues.<br> Strong analytical, communication, and problem-solving skills.<br> Nice to Have Experience with enterprise monitoring tools.<br> ITIL Foundation certification.<br> Experience working in a 24/7 NOC environment.<br> Knowledge of virtualization or cloud platforms.<br></span> </div>
<p>Position Title: IT Infrastructure and Administration Lead
Employment Type: Full Time
Salary: Up to 12,000 AED depending on experience and qualifications plus competitive family benefits
Benefits: Duty meals, annual education & airline ticket allowance, medical insurance, and family visa sponsorship
Job Location: Dubai
About the Client:
The UAE's premier hospitality management organization, overseeing some of the region's most iconic golf clubs and lifestyle destinations
Job Description:
• Lead the planning, design, and delivery of enterprise IT infrastructure projects, overseeing the full project lifecycle from requirements gathering, RFP development, solution design, implementation, testing, and transition to managed operations.
• Manage and optimize enterprise infrastructure environments, including cloud platforms (Azure/AWS), servers, networks, storage, virtualization, and cybersecurity, ensuring high availability, scalability, performance, and business continuity across multiple locations.
• Collaborate with enterprise architects, application teams, business stakeholders, and project managers to deliver secure, scalable, and future-ready infrastructure solutions that align with organizational objectives and digital transformation initiatives.
• Oversee Managed Service Providers (MSPs), system integrators, and technology vendors, ensuring SLA compliance, governance, technical quality, cost optimization, and successful execution of infrastructure projects and operational support.
• Drive infrastructure governance, compliance, and continuous improvement by supporting disaster recovery, business continuity, risk management, infrastructure monitoring, documentation, and technology roadmaps while promoting operational excellence and innovation.
</p><p>• Bachelor's Degree in Information Technology, Computer Science, or a related discipline, with 5+ years of experience in IT Infrastructure, Platform Engineering, or enterprise IT environments.
• With proven experience managing IT infrastructure projects, cloud platforms (Azure/AWS), networking, cybersecurity, and enterprise infrastructure solutions; Strong background working with Managed Service Providers (MSPs), system integrators, and third-party vendors, ensuring successful project delivery and SLA compliance.
• Hands-on experience supporting enterprise-scale infrastructure initiatives, including cloud migration, disaster recovery, IT governance, and infrastructure lifecycle management.
• Excellent analytical, communication, and stakeholder management skills, with the ability to collaborate across cross-functional teams in a fast-paced, multi-site environment.</p>