Night Shift Jobs in UAE
9147 Jobs Found
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<p>1. Responsible for all offshore construction work to be performed by the barge and controls all activities.</p><br><p>2. Reporting to Barge Superintendent/Filed Engineer for all matters of construction works and progress of the job.</p><br><p>3. Supervision of all personnel on the deck of the barge and ensures the work is performed with quality along with improved productivity.</p><br><br>Responsibilities:<br><p>1. Responsible for all offshore construction work to be performed by the barge and controls all activities.</p><br><p>2. Reporting to Barge Superintendent/Filed Engineer for all matters of construction works and progress of the job.</p><br><p>3. Supervision of all personnel on the deck of the barge and ensures the work is performed with quality along with improved productivity.</p><br><br>Qualifications:<br><p>• Good standard of English<br> • All Offshore safety training requirements <br> • 12 years experience with proven offshore barge experience, structure as well as pipe laying.<br> • Organizational and leadership skill, night attitudes<br> • Superior knowledge of all aspects of offshore operations.<br> • Effective contractual and technical skills<br> </p><br> </div>
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<p><span><span><strong>Travel is a journey. At Holiday Inn, we help make it a joy.</strong></span></span></p><br><p><span><span>Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.</span></span></p><br><p><span><span>Holiday Inn & Suites Dubai Science Park, is looking for a service oriented <strong>Food & Beverage Barista </strong>to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park has 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.</span></span></p><br><p><span><span><strong>Your day to day</strong></span></span></p><br><ul><li><p><span><span>Prepare and serve a wide range of handcrafted coffee beverages, specialty teas, and seasonal drinks in accordance with IHG brand standards, ensuring consistent quality and presentation. </span></span></p><br></li><li><p><span><span>Deliver exceptional guest service by warmly welcoming guests, taking orders accurately, recommending menu items, and proactively addressing guest needs. </span></span></p><br></li><li><p><span><span>Maintain the highest standards of cleanliness, food safety, and hygiene by ensuring all workstations are organized, sanitized, and compliant with Dubai Municipality and IHG requirements. </span></span></p><br></li><li><p><span><span>Operate, calibrate, and maintain coffee equipment to ensure optimal performance, coordinating with the Maintenance team to promptly resolve any equipment-related issues. </span></span></p><br></li><li><p><span><span>Manage inventory and stock control by monitoring product levels, applying FIFO procedures, minimizing waste, merchandising café displays, processing POS transactions accurately, and contributing to overall cost efficiency and operational excellence. </span></span></p><br></li><li><p><span><span>Build positive relationships with hotel guests, long-stay residents, and local professionals by actively gathering feedback and addressing service requirements in a timely and professional manner. </span></span></p><br></li><li><p><span><span>Adhere to all hotel safety, sustainability, and operational procedures by reporting hazards, accidents, maintenance concerns, and equipment defects promptly to ensure a safe and efficient working environment.</span></span></p><br></li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><p><span><span>Experience: Minimum of 1–2 years of barista experience in a 4- or 5-star hotel, high-volume cafe, or specialty coffee outlet in Dubai/UAE.</span></span></p><br></li><li><p><span><span>Technical Skills: Strong proficiency in espresso preparation, manual milk steaming, dial-in calibration, and basic latte art.</span></span></p><br></li><li><p><span><span>Education: High school diploma or equivalent; formal barista certification (e.g., SCA) or hospitality diploma is preferred.</span></span></p><br></li><li><p><span><span>Certifications: Valid Basic Food Hygiene Certification compliant with Dubai Municipality rules (or willing to obtain upon join).</span></span></p><br></li><li><p><span><span>Communication: Strong English communication skills; knowledge of Arabic or additional languages is an advantage.</span></span></p><br></li><li><p><span><span>Customer Service: Friendly, approachable demeanor with a strong guest-first mindset suited for a busy corporate and leisure hotel environment.</span></span></p><br></li><li><p><span><span>Flexibility: Ability to work shifts including early mornings, weekends, and public holidays.</span></span></p><br></li></ul><p><span><span><strong>How do I deliver this?</strong></span></span><span><span></span></span></p><br><p><span><span><strong>We genuinely care about people, and we show this through living out our promise of True Hospitality every day. It is what connects every colleague in all IHG® hotels.</strong></span></span></p><br><p><span><span>Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.</span></span></p><br><ul><li><p><span><span><strong>True Attitude: </strong>being caring, wanting to make a positive difference, and building genuine connections with guests. </span></span></p><br></li><li><p><span><span><strong>True Confidence</strong>: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.</span></span></p><br></li><li><p><span><span><strong>True Listening</strong>: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.</span></span></p><br></li><li><p><span><span><strong>True Responsiveness</strong>: is about providing guests with what they need and doing so in a timely and caring manner.</span></span></p><br></li></ul><p><span><span>There is so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.</span></span></p><br><p><span><span><strong>What we offer</strong></span></span></p><br><p><span><span>We’ll reward all your hard work with competitive salary and benefits.</span></span></p><br><p><span><span>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</span></span></p><br><p><span><span>Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</span></span></p><br><p><span><span>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?</span></span></p><br><p><span><span>Travel is a journey. We help make it a joy.</span></span></p><br><p><span><span>Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.</span></span></p><br><p><span><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.</span></span></p><br><br> </div>
<div><p><strong>JOB OVERVIEW</strong></p><p>The Customs Entry Agent ensures 100% compliance with all regulatory requirements related to customs clearance. He / She should have clear understanding of department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Accuracy and Speed are key characteristics with organising and prioritising the job within the stipulated timeframe. The incumbent should be a self learner, detail oriented and an excellent team player.</p><p><strong>MAIN RESPONSIBILITIES</strong></p><ul><li>Declare all custom pre-alerts on time.</li><li>Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.</li><li>All clearance through Mirsal 2 / B2G has to be submitted at line items.</li><li>Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.</li><li>Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.</li><li>Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.</li><li>Ensure proper record keeping is done and reports & files are updated timely and appropriately.</li><li>Should be a Self learner and should keep himself updated with the current changes in the customs rules and regulations and with the current trends of shipping and logistics industry.</li><li>DUBAITRADE, DCE, DCC, ACA, CIA, GIA, GDI and other Gateway Applications.</li><li>The department operates 24 x 7 - 365 days. The incumbent is required to work in day / night shifts. Public holidays in the country are usually a normal working day for our department, and the staff will get compensated with a day off on another day or will be compensated by paying OT.</li><li>Gateway department operates in different locations (JAFZ / DAFZ / SFZ / HFZ etc.) The staffs are required to work in any of these locations as and when it is required. The staffs need to find their own means of transport for these locations.</li></ul><p><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></p><ul><li>Sound knowledge of the UAE Customs code and practices</li><li>Sound working knowledge of Microsoft Office Tools</li><li>Preferably Graduate or equivalent</li></ul></div>
<ol><li><p>Pick up and drop off staff as per the assigned schedule and routes.</p></li><li><p>Ensure safe and comfortable transportation of employees.</p></li><li><p>Follow UAE traffic laws and RTA regulations at all times.</p></li><li><p>Maintain punctuality for staff pickup and drop-off timings.</p></li><li><p>Conduct basic daily checks of the assigned bus before starting duty.</p></li><li><p>Report vehicle issues, accidents, delays, or route concerns to the supervisor.</p></li><li><p>Maintain cleanliness and proper condition of the vehicle.</p></li><li><p>Coordinate with supervisors regarding staff transportation schedules.</p></li><li><p>Be flexible to work long hours, split shifts, early mornings, or late-night schedules when required.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Valid UAE Heavy Bus RTA Driving Licence – Mandatory</strong></p></li><li><p>Driving licence must be <strong>minimum 6 months old</strong></p></li><li><p>Candidates must be <strong>currently available in the UAE</strong></p></li><li><p><strong>Visit Visa / Cancelled Visa / Own Visa candidates only</strong></p></li><li><p>Candidates with overstay will not be considered.</p></li><li><p>Previous experience in <strong>staff transportation / employee pickup and drop-off</strong> is preferred.</p></li><li><p>Good knowledge of UAE roads and locations.</p></li><li><p>Must be punctual, responsible, and safety-conscious.</p></li><li><p>Flexible to work according to operational requirements.</p></li></ol>
C2i is recruiting for Time Out Market, to build the team behind one of Abu Dhabi's most anticipated openings. We're looking for passionate professionals to join us as we prepare to open Abu Dhabi's first Time Out Market — a vibrant new destination for food, culture and entertainment under one roof!<br><br>ABOUT THE ROLEWe love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients. Our Bar Supervisor / Head Bartender leads the bar team on the floor — setting the standard behind the bar, developing the bartenders and barbacks, and making sure every guest receives outstanding service and product on every visit.<br>WHAT YOU'LL DOLeading the team Supervise daily bar operations to ensure efficient, smooth and consistent service Lead, motivate and support the bartender and barback team to achieve operational excellence Conduct daily shift briefings and communicate operational updates to team members Schedule and assign daily duties and responsibilities Train and coach team members on service, drink recipes, product knowledge and SOPsMonitor workflow and allocate tasks across the team throughout the shift Foster teamwork, professionalism and a positive work environment<br>Running the bar Ensure all opening, operating and closing procedures are completed to company standards Maintain drink quality, presentation and consistency across every order and every bartender Work the bar during peak service, leading by example on speed, accuracy and guest engagement Manage stock levels, inventory, product rotation, par levels and wastage Monitor POS transactions, payment handling, bartender banks and daily sales activity Support the achievement of sales targets through upselling and effective service Monitor bar equipment and report maintenance issues promptly Maintain line of sight and atmosphere control across the bar area throughout the shift Complete shift handovers, reports and operational records<br>Compliance and guest care Ensure full compliance with safety, health, hygiene and all applicable liquor laws Uphold responsible alcohol service across the team — ID checks, recognising intoxication, and refusing service courteously when required Monitor potentially intoxicated or disruptive guests and escalate to management Handle guest feedback, concerns and escalations professionally and effectively Report incidents of theft, vandalism, violations or safety hazards to management immediately<br>WHAT WE'RE LOOKING FORMinimum of five years' experience in hospitality in a high-volume bar, with at least one to two years in a supervisory or head bartender role Strong knowledge of beer, wine, spirits and classic and contemporary cocktail technique Proven experience developing and coaching a bar team POS system confidence, with strong numerical accuracy across cash handling and bar banks Solid understanding of stock control, par levels and wastage management Ability to communicate effectively and assertively in English, verbally and in writing, with staff, clients and the public Strong organisational, problem-solving and decision-making skills Ability to maintain composure, personal integrity and a high level of confidentiality Ability to handle a fast-paced, busy environment, work under pressure and meet deadlines High School Diploma preferred<br>THE ENVIRONMENTRestaurant environment with varying levels of noise and crowds depending on guest volume. The role is physically active — extended periods standing, moving at pace, and lifting up to 50 lbs. Varied shifts including days, nights, weekends and holidays. A professional, neat and well-groomed appearance is required at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.<br>WHAT WE LOOK FOR IN A CANDIDATETime Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you will want to:Be commercially astute Want to dive headfirst into a great service and hospitality company Have excellent communication and relationship building skills Have a high sense of ownership, urgency and drive Be a team player<br>OUR CULTUREAt Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender reassignment; race; religion or belief; sex; sexual orientation; marriage and civil partnership; or pregnancy and maternity. We believe in an open culture where ideas are shared candidly and where there is no fear of failure. We believe in an open world and the pursuit of happiness — after all, we are in the happiness business.<br>Apply now!#Time Out Market Abu Dhabi #Time Out Market #Bar Supervisor #Head Bartender #Bar Jobs #Hospitality Leadership #Abu Dhabi Jobs #Now Hiring #C2i
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Knowledge & Expertise 1. Strong knowledge and hands-on experience in Digital Channels.</p><ol><li><p>Solid understanding of the Investment and Wealth Management domain.</p></li><li><p>Ability to analyze, troubleshoot, and resolve technical issues by coordinating with vendors and internal IT teams.</p></li><li><p>Good understanding of IT Change Management and Problem Management processes.</p></li><li><p>Practical experience with AWS DevOps tools, Kubernetes platforms, application servers, and web services.</p></li><li><p>Experience in Dynatrace for application performance monitoring and issue diagnostics.</p></li><li><p>Ability to work in a 24/7 production support environment and handle high pressure situations effectively.</p></li><li><p>Support the Project Manager in delivering technology enabled initiatives and IT deliverables for medium, high, or strategic priority projects.</p></li><li><p>Review vendor-provided solutions to ensure alignment with project and technical requirements.</p></li><li><p>Assist business users in understanding system functionalities and technical capabilities.</p></li><li><p>Define and agree on SLAs related to project deliverables and ensure timely fulfilment.</p></li><li><p>Investigate business reported issues and manage resolution by working with internal IT or vendors.</p></li><li><p>Support overall project administration, including project planning and reporting.</p></li><li><p>Assist in preparing and coordinating project documentation (transition documents, technical procedures, etc.).</p></li><li><p>Support vendor evaluation processes and monitor contract compliance and implementation quality.</p></li><li><p>Assist the Project Manager in ensuring smooth transition from project to production and proper handover to the production support team.</p></li><li><p>Provide support for SIT and ensure comprehensive UAT assistance for business users.</p></li></ol><p>Technology 1. OpenShift (Red Hat) Container Platform – Deployment, scaling, and basic administration.</p><ol><li><p>AWS EKS (Elastic Kubernetes Service) – Cluster management, deployments, and Kubernetes operations.</p></li><li><p>Oracle Database 19c – Administration, performance tuning, and SQL development.</p></li><li><p>Kong API Gateway – API management, routing, authentication, and observability.</p></li><li><p>Temenos (Kony) Fabric Platform – Integration, service orchestration, and middleware capabilities.</p></li><li><p>TIBCO ESB – Enterprise Service Bus observability</p></li><li><p>GitHub Actions / GitHub Pipelines – CI/CD pipeline configuration and automation.</p></li><li><p>HPA (Horizontal Pod Autoscaling) – Kubernetes autoscaling configuration and optimization.</p></li><li><p>ETL Tools & Processes – Data extraction, transformation, and loading operations.</p></li><li><p>React JS – Modern front end application debugging capabilities.</p></li><li><p>Messaging Technologies – MQ, Topics, and related messaging frameworks.</p></li><li><p>IBM WebSphere – Basic administration and deployment workflows.</p></li><li><p>API Knowledge – RESTful APIs, integrations, security, and lifecycle management.</p></li><li><p>Android & iOS App Store Management – Publishing, versioning, and release processes.</p></li><li><p>Databases – Oracle, SQL Server, and other relational database engines.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>(indicate years of experience required for the role as well) 1. At least 4–5 years in IT with a banking background, with at least 1–2 years in a role involving handling of application systems and technical systems. Strong experience in team collaboration within a service-oriented culture is required.</p><ol><li><p>Working knowledge and experience of banking operations and related challenges.</p></li><li><p>Ability to prioritize and handle multiple tasks effectively.</p></li><li><p>Knowledge and ability to apply quality control techniques.</p></li><li><p>Strong written and verbal communication skills in English; Arabic is an advantage.</p></li><li><p>Influencing, persuasion, and negotiation skills.</p></li><li><p>Excellent interpersonal skills.</p></li><li><p>Willingness and flexibility to work in night shifts as per business requirements.</p></li><li><p>Ability to build partnerships and interact with stakeholders at all levels.</p></li><li><p>Strong planning, analytical, and time management skills.</p></li><li><p>Excellent person-to-person communication skills.</p></li></ol></li></ul><p></p></section>
<p>The Machine Operator is responsible for operating different types of production machinery to ensure smooth, safe, timely, and efficient production. The role ensures that finished goods are produced according to the required quality specifications and production schedules set by the Shift Supervisor.</p><p><br></p><p><strong>1. Operations</strong></p><ul><li><p>Prepare, set up, and operate production machines in accordance with the production schedule to ensure smooth and timely production.</p></li><li><p>Operate machinery and production equipment safely and efficiently, following approved operating procedures and work instructions.</p></li><li><p>Monitor machine performance and production output to ensure products meet required specifications.</p></li><li><p>Carry out routine machine checks and report any abnormalities, breakdowns, or operational issues to the Shift Supervisor.</p></li><li><p>Clean and wash machinery and equipment after completion of the production process.</p></li><li><p>Ensure the machine and work area are properly handed over to the next shift operator.</p></li><li><p>Coordinate with the Maintenance team to troubleshoot machine issues and support regular preventive maintenance activities.</p></li><li><p>Minimize machine downtime and support continuous improvement in production efficiency.</p></li><li><p>Ensure production activities are completed according to the agreed production plan and shift requirements.</p><p><br></p></li></ul><p><strong>2. Production Performance</strong></p><ul><li><p>Achieve planned production output in line with the production schedule.</p></li><li><p>Minimize machine downtime and production interruptions.</p></li><li><p>Complete machine cleaning within the required timeframe.</p></li><li><p>Operate machinery efficiently to minimize waste and production losses.</p></li><li><p>Maintain accurate production and machine-related records as required.</p></li></ul><p><br></p><p><strong>3. Special Projects</strong></p><ul><li><p>Participate in and support special projects and improvement initiatives as requested by Leadership Team.</p></li><li><p>Support implementation of operational improvement initiatives within the production area.</p></li><li><p>Complete assigned projects within agreed timelines.</p></li></ul><p><br></p><p><strong>4. Quality, Compliance & HSE</strong></p><ul><li><p>Ensure full adherence to all relevant Quality, Health, Safety and Environmental policies, procedures, instructions, and controls.</p></li><li><p>Ensure the workplace and production area comply with <strong>GMP (Good Manufacturing Practices)</strong> and <strong>5S standards</strong>.</p></li><li><p>Follow all hygiene, personal protective equipment, and uniform requirements in accordance with company policies and standards.</p></li><li><p>Ensure machinery is operated in accordance with approved safety procedures and operating instructions.</p></li><li><p>Immediately report any safety hazards, equipment abnormalities, quality issues, or potential risks to the Shift Supervisor or Manager.</p></li><li><p>Maintain a clean, safe, and organized working environment.</p></li><li><p>Support all internal quality, HSE, food safety, and compliance requirements.</p><p><br></p></li></ul><p><strong>5. MIS & Reporting</strong></p><ul><li><p>Maintain accurate production, machine operation, cleaning, and downtime records as required.</p></li><li><p>Assist in preparing timely and accurate departmental reports in line with department requirements.</p></li><li><p>Ensure all required production documentation and checklists are completed accurately and on time.</p></li><li><p>Report production issues, machine breakdowns, quality concerns, and other operational deviations to the Shift Supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Technical Diploma in Mechanical Engineering, Industrial Engineering, Mechatronics, or a related technical discipline.</p><br></li></ul><p><strong>Experience</strong></p><ul><li><p>2–3 years of relevant experience in machine operation within a manufacturing or production environment.</p></li><li><p>Experience in FMCG, food manufacturing, or a similar production environment is preferred.</p><br></li></ul><p><strong>Functional Knowledge</strong></p><ul><li><p>Thorough knowledge of technical components and the functioning of manufacturing and production machines.</p></li><li><p>Good understanding of machine operating processes and production procedures.</p></li><li><p>Knowledge of basic troubleshooting and machine maintenance requirements.</p></li><li><p>Understanding of GMP, 5S, food safety, quality, and HSE requirements.</p></li><li><p>Ability to identify basic machine abnormalities and escalate technical issues appropriately.</p></li><li><p>Basic understanding of production processes, machine efficiency, and downtime management.</p></li></ul>
Company Description Al Safadi Hospitality is a leading hospitality group renowned for delivering exceptional culinary experiences and authentic Lebanese hospitality. Our growing portfolio includes Al Safadi Restaurants, Oventine, and Table 25, with exciting new hospitality concepts and retail brands currently in development. As we continue to expand across Dubai and Abu Dhabi, we are looking for a skilled Shisha Maker to join our front-of-house team and deliver a consistently exceptional shisha experience for our guests.<br>Role Description We are looking for an experienced and detail-oriented Shisha Maker to join our restaurant team. The ideal candidate will be responsible for preparing, setting up, and serving shisha to the highest standard, ensuring consistency in flavor, coal management, and presentation that reflects our commitment to authentic Lebanese hospitality. This role requires strong technical shisha-making skills, attention to detail, and the ability to perform efficiently in a fast-paced, high-volume restaurant environment.<br>Qualifications Experience: Minimum 1–2 years of experience as a shisha maker/preparer in a restaurant, lounge, hotel, or hospitality group. Education: High school diploma or equivalent; hospitality or F&B training is a plus. Technical Knowledge: Strong understanding of tobacco/flavor types, coal management, heat control, and shisha assembly and maintenance. Guest Service: Ability to recommend flavors and combinations based on guest preference and proactively monitor and refresh shisha throughout service. Consistency & Quality: Ability to maintain consistent smoke quality, flavor, and presentation across all orders. Safety & Hygiene: Good knowledge of safe handling of coal and equipment, and adherence to hygiene and cleanliness standards. Stock Management: Ability to monitor flavor and equipment stock levels and report supply needs in a timely manner. Language Skills: Fluency in English required; Arabic strongly preferred. Soft Skills: Attention to detail, reliability, and a positive, team-oriented attitude. Flexibility to work evening/night shifts.
<p>The Assistant Cost Controller supports the Finance team by monitoring, analyzing, and controlling food, beverage, and operating costs across the hotel. The role is responsible for maintaining accurate inventory records, verifying purchasing and receiving transactions, preparing cost reports, conducting inventory audits, and providing timely financial analysis to support operational profitability. The position works closely with the Purchasing, Receiving, Stores, Kitchen, Food & Beverage, Stewarding, and Finance teams to ensure compliance with company policies and cost control procedures.</p><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Daily Operations</strong></p><ul><li><p>Prepare and monitor the daily Flash Food Cost report.</p></li><li><p>Verify all Receiving Reports for accuracy and compliance.</p></li><li><p>Review and post open purchase items in the inventory system.</p></li><li><p>Verify daily outlet revenue reports against POS records.</p></li><li><p>Post kitchen transfers, outlet transfers, and steward sales.</p></li><li><p>Verify and post spoilage reports after obtaining required approvals.</p></li><li><p>Create and maintain menu items in the POS (Micros) system.</p></li><li><p>Create and maintain inventory items in the inventory management system.</p></li><li><p>Import daily POS sales from Micros into the inventory system.</p></li><li><p>Review and obtain approval for void transactions and investigate discrepancies.</p></li><li><p>Verify and post Fruit Basket and VIP Amenity consumption.</p></li><li><p>Prepare the daily Theme Night Beverage Cost summary.</p></li><li><p>Ensure all cost-related transactions are accurately recorded within established timelines.</p></li></ul><br><p><strong>Weekly Responsibilities</strong></p><ul><li><p>Conduct spot inventory counts in outlets and main stores.</p></li><li><p>Monitor food and beverage purchases, complimentary items (FOC), and consumption trends</p></li><li><p>Transfer inventory issues and consumption to the Back Office system.</p></li><li><p>Prepare weekly outlet-wise Food Cost reports.</p></li><li><p>Identify unusual consumption patterns and report significant variances.</p></li><li><p>Coordinate with operational departments to resolve inventory discrepancies.</p></li></ul><br><p><strong>Monthly Responsibilities</strong></p><ul><li><p>Post steward sales and coordinate with the Income Auditor.</p></li><li><p>Reconcile monthly Food Cost and Beverage Cost.</p></li><li><p>Prepare Inventory Turnover Reports.</p></li><li><p>Prepare outlet-wise Profit & Loss reports.</p></li><li><p>Perform Menu Engineering analysis to evaluate product profitability.</p></li><li><p>Analyze Actual Cost versus Potential Cost and investigate variances.</p></li><li><p>Prepare Inventory Variation Reports.</p></li><li><p>Prepare monthly reports for Fixed Asset and Operating Purchases.</p></li><li><p>Process month-end food and beverage cost credits.</p></li><li><p>Assist in month-end closing activities related to inventory and cost control.</p></li><li><p>Support internal and external audits by providing required documentation.</p></li></ul><br><p><strong>Periodic Responsibilities</strong></p><ul><li><p>Conduct market price surveys to benchmark supplier pricing.</p></li><li><p>Perform recipe costing and maintain standard recipe cost sheets.</p></li><li><p>Conduct yield tests to determine standard food yields.</p></li><li><p>Participate in Mystery Guest evaluations from a cost control perspective.</p></li><li><p>Attend banquet events with open bar operations to monitor beverage consumption and counts.</p></li><li><p>Prepare Profit & Loss statements for banquets and special events.</p></li><li><p>Review and prepare buffet and theme night food costing.</p></li><li><p>Prepare Price Variation Reports for all inventory stores.</p></li><li><p>Recommend cost-saving opportunities while maintaining product quality and guest satisfaction.</p></li></ul><br><p><strong>General Responsibilities</strong></p><ul><li><p>Ensure compliance with Marriott standards, company policies, and internal controls.</p></li><li><p>Maintain confidentiality of financial and operational information.</p></li><li><p>Work closely with Purchasing, Stores, Receiving, Kitchen, Food & Beverage, and Finance departments.</p></li><li><p>Maintain accurate documentation and filing of all cost control records.</p></li><li><p>Assist the Cost Controller with financial analysis, budgeting, forecasting, and special projects.</p></li><li><p>Perform any additional duties assigned by the Cost Controller, Financial Controller, or Finance Manager.</p></li></ul><br><p><strong>REQUIREMENTS</strong></p><ul><li><p>Bachelor's Degree in Accounting, Finance, Hospitality Management, or a related discipline.</p></li><li><p>Professional certifications such as CMA, CPA, ACCA, or Hospitality Finance certifications will be an advantage.</p></li><li><p>3 to 5 years of experience in Cost Control, Finance, or Accounting within the hospitality industry.</p></li><li><p>Previous experience in hotels or resorts is preferred.</p></li><li><p>Experience with food and beverage cost control is essential.</p></li><li><p>Strong knowledge of food and beverage costing principles.</p></li><li><p>Experience with inventory management systems such as FMC, MC, Material Control, Adaco, BirchStreet, or similar.</p></li><li><p>Good knowledge of Microsoft Excel including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and data analysis.</p></li><li><p>Understanding inventory management, menu engineering, recipe costing, and yield analysis.</p></li><li><p>Knowledge of hotel financial reporting and month-end closing processes.</p></li></ul>
You'll own the technical direction of an enterprise Open Shift platform and stay hands-on while you do it. This is not a people-management-only role. A significant part of your week goes on platform engineering, troubleshooting, architecture and automation; the rest goes on leading a team of Open Shift administrators and setting the standards they work to.<br>The work Set and hold the technical direction for the container estate across every environment Build, run and upgrade clusters — with your hands on the terminal, not just approving the change request Keep the lights on: incidents, problem management, patch cycles, backups, recovery testing Make the architecture calls on scale, capacity and where performance breaks down Push automation everywhere — declarative infrastructure, pipeline-driven deployments, Git as the source of truth Hold the security line: access controls, cert lifecycle, closing off vulnerabilities before audit finds them Dig into what actually caused the big outages and fix it properly rather than papering over it Keep documentation, runbooks and standards in a state where someone else could pick them up Report on service levels and platform health to people who don't speak Kubernetes Share the on-call rota and lead the response when it counts<br>Leading the team Run the day-to-day for a team of platform administrators Review what the team designs and ships before it reaches production Coach engineers up — technically, not just through a development plan Work alongside application, infrastructure, network, security and Dev Ops teams to get workloads onboarded and running Agree priorities with architects, project managers and the wider business<br>What you'll bring Around eight years across infrastructure and platform work, with a similar depth on Open Shift and Kubernetes specifically Experience leading engineers, formally or as the person others defer to technically Real command of the stack underneath — Linux, networking, storage, container runtimes Production experience at enterprise scale, including the failures that taught you something Fluency with automation tooling: Ansible, Terraform, Bash, Python, whichever you reach for Pipeline and Git Ops practices used in anger, not in a proof of concept Observability, logging, tuning — knowing what to measure before you're asked Resilience planning: availability targets, recovery objectives, capacity ahead of demand A degree in a technical discipline, or the equivalent proven the hard way<br>Useful, not essential Red Hat Open Shift administration certification Exposure to service mesh, operators, cluster management and security tooling, Argo CDPlatforms serving multiple business units rather than a single application team
<p>Key Responsibilities</p><ul><li><p>Monitor and control entry and exit of employees, visitors, and vehicles.</p></li><li><p>Conduct regular patrols of the factory, warehouse, and office premises.</p></li><li><p>Ensure safety and security procedures are followed at all times.</p></li><li><p>Maintain visitor logs and daily security reports.</p></li><li><p>Check CCTV systems and report any suspicious activities immediately.</p></li><li><p>Prevent unauthorized access, theft, damage, or safety violations.</p></li><li><p>Coordinate with management during emergencies or incidents.</p></li><li><p>Ensure fire safety equipment is accessible and operational.</p></li><li><p>Support administration and operations teams whenever required.</p></li><li><p>Maintain professional behavior and company discipline standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Desired Candidate Profile</p><ul><li><p>Minimum 1–3 years of experience as a Security Guard in UAE.</p></li><li><p>High school qualification or equivalent preferred.</p></li><li><p>Valid UAE Security Guard license/SIRA certification is an advantage.</p></li><li><p>Physically fit and alert with good observation skills.</p></li><li><p>Basic English communication skills; Hindi/Arabic is an added advantage.</p></li><li><p>Ability to work in shifts, including night shifts.</p></li><li><p>Honest, disciplined, and responsible attitude.</p></li><li><p>Immediate joiners preferred.<br><br></p><p><strong>Benefits</strong></p><ul><li><p>Competitive Salary</p></li><li><p>Company Accommodation & Transportation</p></li><li><p>Visa and Medical Insurance</p></li><li><p>Annual Leave & Air Ticket as per UAE Labor Law</p></li></ul></li></ul>
( 19133 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Bartender to join the Food & Beverage team at One&Only The Palm Resort in Dubai.<br><br>As a Bartender, you will play a key role in delivering exceptional guest experiences. You will prepare and serve beverages to the highest standards, maintain a welcoming atmosphere at the bar, and ensure smooth and efficient daily operations. Your responsibilities include managing bar inventory, upholding cleanliness, engaging with guests, and supporting the team during service and special events all while reflecting our company’s core values.<br><br>Key Duties and Responsibilities<br><br> Prepare and serve cocktails, mocktails, wines, spirits, and specialty beverages according to standard recipes and guest preferences. Maintain high standards of presentation for all drinks served. Upsell premium brands and signature cocktails to enhance guest experience and revenue. Provide recommendations based on guest preferences and menu knowledge Welcome guests warmly and maintain a friendly, approachable demeanor. Engage positively with guests while managing busy service periods. Anticipate guest needs and respond promptly to ensure a memorable experience. Handle guest concerns or complaints professionally and escalate when necessary. Ensure bar setup is complete and stocked before service (garnishes, glassware, mixers, spirits, linens). Maintain cleanliness and organization of bar counters, shelves, and equipment always. Monitor stock levels and coordinate with the Bar Manager to replenish supplies. Handle closing duties, including cleaning, restocking, and inventory checks. Adhere to all food safety, sanitation, and hygiene regulations. Comply with local alcohol laws and responsible service of alcohol guidelines. Ensure proper use and maintenance of bar equipment. Maintain accurate cash handling and follow POS procedures. Work closely with servers, hosts, and kitchen staff to support smooth restaurant operations. Participate in pre‑shift briefings and training sessions. Support special events, promotions, theme nights, and resort activities. Assist colleagues during peak business periods when necessary. <br><br>A suitable candidate should have 1–2 years of bartending experience in an upscale 5-star hotel or resort environment. Strong knowledge of beverage preparation, mixology techniques, and bar service standards is essential. The candidate should possess excellent personal presentation, strong interpersonal skills, and the ability to engage confidently with a diverse and high-profile clientele. They must be a dynamic team player, committed to delivering exceptional guest service and maintaining a vibrant, welcoming bar atmosphere. Excellent communication skills in English are required, and proficiency in an additional language will be considered an advantage.<br><br>At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.<br><br>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.<br><br>We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
Arada is creating communities that enrich, engage, and inspire our residents. Founded in 2017 and now the region's fastest growing and most progressive master developer, Arada has launched three successful master communities in Sharjah, and has just launched its first project in Dubai. As a people-focused company we are determined to create a workplace that prioritizes our employees' happiness, health and stability, and have created a multi-cultural and inclusive community with over 40 nationalities.<br>JOB PURPOSE:They would be Arada brand face as they are the first point of contact with clients and can get their attention at the stands in a professional and elegant manner to generate quality leads and arrange office meeting for the sales team.<br>KEY ACCOUNTABILITIES• To approach prospects and qualify them• To be productive at the stand all the times during the shift• Flexible to work at different locations and shifts as per business requirement• Must stay up to date with all new promotions and prices for Arada projects• Teamwork• Adhere to stands code of conduct and dress code• To follow company stands rules• To achieve the assigned leads, and sales. Work under pressure<br>General Skills• Excellent communication and negotiation skills• Positive attitude and energetic• High interpersonal sensitivity• Ability to understand different cultures• Organized• Goal Oriented
<strong>Additional Information</strong> £14.25 per hour plus service charge and night allowance<br><br><strong>Job Number</strong> 26121691<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> Sheikh Zayed Road, al Barsha 1, Mall of the Emirates, Dubai, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
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<p><span><span><strong>HOUSEKEEPING MANAGER</strong></span></span></p><br><p><span><span><strong>ABOUT US</strong></span></span></p><br><p><span><span>Travel is a journey. At Holiday Inn & Staybridge Suites Business Bay, we help make it a joy.</span></span></p><br><p><span><span>Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.</span></span></p><br><p><span><span>The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced <strong>Housekeeping Manager </strong>tojoin our extraordinary team!</span></span><br><span><span>Conveniently located in the heart of Dubai’s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai’s world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay will include 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.</span></span></p><br><p><span><span><strong>A little taste of your day-to-day</strong></span></span></p><br><p><span><span><strong>Every day is different, but you’ll mostly be:</strong></span></span></p><br><ul><li><p><span><span>Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards</span></span></p><br></li><li><p><span><span>Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations</span></span></p><br></li><li><p><span><span>Maintaining and ordering supplies and equipment – while minimising waste – in support of our green initiatives </span></span></p><br></li><li><p><span><span>Helping to refine and prepare budgets that help us maximise profitability</span></span></p><br></li><li><p><span><span>Addressing special requests for guests, VIPs, repeat visitors and VIP Club members</span></span></p><br></li><li><p><span><span>Assisting with deep cleaning projects and occasionally assisting your team during busy periods</span></span></p><br></li><li><p><span><span>Educating all team members on the importance of remaining compliant with local laws, IHG brand standards and safety standards</span></span></p><br></li></ul><p><span><span><strong>What we need from you :</strong></span></span></p><br><p><span><span>It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!</span></span></p><br><ul><li><span><span>Excellent communication and strong interpersonal strong skills </span></span></li><li><span><span>Business language and tools acumen </span></span></li><li><span><span>Minimum 3 years in a Managerial role</span></span></li><li><span><span>Bachelor's Degree/Diploma/equivalent in hospitality or related field </span></span></li><li><span><span>Direct Managerial experience over a team, or an equivalent combination of education and work experience </span></span></li></ul><p><span><span><strong>What we offer :</strong></span></span></p><br><p><span><span>We'll reward all your hard work with competitive salary and benefits.</span></span></p><br><p><span><span>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</span></span></p><br><p><span><span>Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</span></span></p><br><br> </div>
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<p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Income Auditor you are responsible to review and verify all financial reports in order to ensure a proper authorization in compliance with the applicable policies and procedures, whereby your role will include key responsibilities such as:<br><br>• Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance<br>• Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval<br>• Review rage variance report in order to ensure the correct rate is applied<br>• Review the city ledger and credit card transfers of the day and pass the same to the Accounts Receivable<br>• Audit the daily cash summary and update General Cashier’s report<br>• Review overages and shortages of Cashiers and take appropriate action and review Front Office foreign exchange rates as and when required<br>• Conduct float counting of all house fund holders on a weekly basis and prepare a monthly float count summary</p> </div>
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The Sales Manager (Consortia) is responsible for driving revenue growth and strengthening the hotel's positioning within the luxury travel market through the effective management of consortia, preferred partner, and luxury travel agency relationships. This role focuses on developing strategic partnerships, expanding market share, and maximizing room night production from key luxury travel networks while ensuring alignment with the hotel's commercial objectives and brand standards. Working closely with Sales, Marketing, Revenue Management, and operational teams, the Sales Manager (Consortia) plays a key role in enhancing market presence, promoting the hotel's unique offerings, and delivering long-term business success.<br><strong><u>Main Duties:</u></strong><br><ul><li>Develop and implement strategic sales plans for consortia, luxury travel advisor networks, and preferred partner programs to drive revenue growth and increase market penetration.</li><li>Represent the hotel at industry events, roadshows, luxury travel forums, and commercial engagements to strengthen brand presence, enhance relationships, and support long-term business growth.</li><li>Establish, maintain, and strengthen relationships with key consortia accounts, luxury travel agencies, and travel advisors to maximize room night production and preferred partner engagement.</li><li>Identify new business opportunities within existing and emerging luxury travel networks, ensuring the hotel remains competitively positioned within target markets.</li><li>Conduct regular sales calls, presentations, networking events, trade shows, and client engagements to promote the hotel's offerings and generate qualified business opportunities.</li><li>Collaborate with Marketing and Revenue Management teams to develop targeted campaigns, promotional strategies, and sales initiatives that support commercial objectives and increase brand visibility.</li><li>Drive awareness and education of the hotel's facilities, accommodations, dining experiences, and guest offerings through training sessions, webinars, familiarization trips, and partner events.</li><li>Monitor account performance, production trends, market intelligence, and competitive activity to identify opportunities and implement effective account development strategies.</li><li>Build and execute detailed account plans for assigned consortia and preferred partner accounts, ensuring revenue targets and business objectives are achieved.</li><li><p>Coordinate closely with operational departments to ensure partner expectations, VIP requirements, and guest preferences are effectively communicated and delivered.</p><br></li></ul><br><br><b>Qualifications:</b><br><ul><li>Bachelor's Degree or Diploma in Hospitality Management, Business Administration, Marketing, or a related field.</li><li>Minimum 5-7 years of sales experience within luxury hotels, with proven exposure to consortia, luxury leisure, or preferred partner segments.</li><li>Strong knowledge of luxury travel networks and other preferred partnership programs.</li><li>Demonstrated track record of achieving revenue targets, developing strategic partnerships, and managing key accounts within the luxury hospitality sector.</li><li>Excellent communication, presentation, negotiation, and relationship management skills with the ability to influence internal and external stakeholders.</li><li>Strong analytical, commercial, and business planning capabilities with proficiency in sales reporting, forecasting, and account management.</li></ul><br> </div>
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Job Purpose<p><span>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard. </span></p><br><br><p><span>As a <strong>Department Officer</strong> for DWC you will, direct and control all departmental activities on shift, act as point of contact and plan the availability of resources /equipment ensuring consistency, safe on-time performance and alignment with SLAs, standard operating procedures, shift demand and regulatory, legal and safety requirements. </span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Works with Resource Allocators to plan and control manpower resources on shift to optimise utilisation and save costs in line with the standard operating procedures ensuring compliance with safety and service standards.</span></li><li><span>Reviews the flight schedule and ensures that the resource plan is aligned to the work demand and f</span><span>orecasts any operational issues and ensures the availability of resources in the case of manpower shortages or equipment breakdown / maintenance.</span></li></ul><br><ul><li><span>Deploys resources based on the information provided from resource planning to ensure availability of resources for all flights/activities.</span></li></ul><br><ul><li><span>Ensures that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.</span></li></ul><br><ul><li><span>Guides and leads Department Team Leaders to deliver the required services as per the shift requirements </span><span>and briefs on expectations and plan of action.</span></li></ul><ul><li><span>Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li><li><span>Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner and e</span><span>nsures safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction for the desired safety behaviours and leading with safety.</span></li><li><span>Communicates regularly with key stakeholders, c</span><span>oordinates regularly with other officers on shift to ensure that quality services, resources and safe on-time performance are provided and c</span><span>ontributes to the identification of opportunities for continuous improvement of systems, processes and practices, cost.</span></li><li><span>Develops the shift report summarizing shift performance and highlighting any service shortfalls and recommends solutions and corrective action.</span></li><li><span>Takes immediate action to rectify irregular operations in coordination with Flight Officer (where applicable), Service Delivery Managers and/or Manager dnata Operations through the deployment of resources on the shift for airside operations.</span></li></ul><br>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements: </span></strong></p><br><br><ul><li>Must hold a Bachelor Degree in business administration / aviation / ground handling / customer service and 4-6 years of experience in aviation/ ground handling / customer service or Diploma in in business administration / aviation / ground handling / customer service and 6-8 years of experience in aviation/ ground handling / customer service.</li></ul><p><span><strong><span>You'll have an edge if you possess:</span></strong></span></p><br><br><ul><li>An advanced understanding of airlines/ customer service product (specific airport related requirements) and Industry regulations for the assigned work area.</li><li>An advanced understanding of the aviation terminology.</li><li>Advanced Customer Management and communication Skills.</li><li>Advanced Safety Awareness Skills.</li><li>Proficient Supervisory Skills.</li><li>Proficient Planning and Organizing Skills.</li><li>Proficient IT and Computer Literacy Skills and writing Skills.</li><li>A valid UAE Driving Licence.</li></ul><br><p><span>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</span></p><br><br>Salary & benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>
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<br> <p><u><span>JOB PURPOSE</span></u></p><br><p><span>Manager, Group Digital Operations Center will lead the Group Digital Operations Center team which focuses on monitoring the digital services (Network, Infrastructure, and applications), managing incidents, and ensuring implementation of digital service management practices. In addition to leading and managing the </span><span>identification, evaluation, implementation & standardization of the service management processes and related tools for ADNOC Group Digital Operations Center to maintain and support the capacity, adequacy, and effectiveness of designed processes across ADNOC and Group Companies.</span></p><br><p><span>The role will be responsible for 24x7 monitoring of the digital Services across applications, infrastructure, and network, raising alerts, managing incidents, and engaging with appropriate stakeholders to ensure incidents and events related to digital Services are managed effectively.</span></p><br><p><u><span>KEY ACCOUNTABILITIES</span></u></p><br><ul><li><span>Primary responsible to plan, organize, and manage staff and overall operations to ensure stability of the organization's infrastructure, network, and applications. </span></li><li><span>Analyze and prioritize potential </span><span>applications, infrastructure, and network </span><span>interruptions to provide technical guidance, manage the interruptions, communications with all stakeholders and provide root-cause analysis based on best practices.</span></li><li><span>Plan the shifts, night shifts, travel and expenses, vacation of the team to ensure 24x7 monitoring of digital applications, infrastructure, and network throughout the year.</span></li><li><span>Drive and balance workload across team members</span></li><li><span>Develop and maintain the process documents for Change Management, Event management and Incident Management</span></li><li><span>Build and maintain Standard and best practice Operating Procedures.</span></li><li><span>Assess team skills and capability to grow. Organize team back up plan, cross functional training (Network / Compute / Enterprise Tools), and build a resilient service through a united team</span></li><li><span>Manage, coach, and mentor team members. Provide specific, timely, and constructive performance feedback</span></li></ul><ul><li><span>Serve as the key practice contact for Change Management, Event Management, Incident Management with other Service Management teams, including escalations </span></li><li><span>Represent the Change management, Event Management, Incident Management teams in meetings with other ITIL Practice Managers and work closely to achieve common goals and objectives</span></li><li><span>Monitor the effectiveness of the Changed Management, Event Management, Incident Management practices and formulate recommendations for improvement working with the analysts for Service Monitoring, Incidents, Application Performance and Service Management</span></li><li><span>Develop and monitor daily dashboard of SLAs and KPIs</span></li><li><span>Ensure that all the key performance targets of the practices in scope are achieved</span></li><li><span>Ensure reports for Change Management, Event Management, and Incident Management are reviewed and appropriate actions are undertaken</span></li><li><span>Identity digital Service issues and engage appropriate support teams to fix them</span></li><li><span>Review events and recommend baseline updates for improved monitoring</span></li><li><span>Improve the Quality of Service and help prevent repeated incidents</span></li><li><span>Serve as point of escalation, review and approval for key issues and decisions for Service Management</span></li><li><span>Ensuring quality of deliverables and SLA alignment </span></li><li><span>Escalation points for any team–related issues </span></li><li><span>Onboarding of new resources </span></li><li><span>Continuous improvement activities </span></li><li><span>HR related activities </span></li><li><span>Responsible for entire service delivery of the DOC solution. </span></li><li><span>Manage and coordinate resources within DOC (maintain shift rotation, ensure coverage for holidays, vacations, illness, etc.) </span></li><li><span>Ensure quality of deliverables provided to ADNOC and GC’s. </span></li><li><span>Ensure SLA alignment. Coordinate remediation activities in case some deviation is identified in SLAs. </span></li><li><span>Escalation point and contact for any ADNOC and GC’s teams for DOC services. </span></li><li><span>Manage and coordinate continuous improvement activities between DOC and ADNOC and GC’s Teams. </span></li><li><span>Manage and coordinate automation initiatives to improve the DOC service. </span></li><li><span>Run daily meetings with the team members to coordinate tasks. </span></li><li><span>Manage the service governance model and interact with ADNOC stakeholders regularly to review service status, improvement areas, new opportunities, etc. </span></li><li><span>Review and approve any modification in DOC SOPs. </span></li><li><span>Manage any HR activity for onsite DOC resources (performance objective definitions, follow up, feedback, vacation approval, etc.). </span></li><li><span>Interact with ADNOC and GC’s teams to remove gaps in monitoring or notification processes. </span></li><li><span>Lead academy and knowledge transfer activities. </span></li><li><span>Communicate to ADNOC stakeholders when there is an outage identified. </span></li></ul><p><strong><u><span>Digital Strategic & Tactical Planning</span></u></strong></p><br><ul><li><span>Contribute to the development of the Group digital strategy and lead the implementation of the Group Digital Operations Centre related roadmaps. </span></li><li><span>Coordinate and consult with senior business management and other Group Digital Managers, to ensure that the Digital Operations Centre services related digital strategy components are successfully translated into monitoring solutions and services.</span></li><li><span>Contribute to the regular review of the Group Digital Strategy at pre-defined intervals to ensure that it reflects the Company’s evolving business requirements and ensures its constant alignment with the Company's short, medium, and long-term business plans.</span></li></ul><p><strong><u><span>Business Enablement </span></u></strong></p><br><ul><li><span>Lead assessment and implementation of potential domain emerging technology solutions or architectures including cloud, advanced security analytics, hyper converged infrastructure, next generation digital operation technologies, artificial intelligence, etc.</span></li><li><span>Plan and manage the identification of domain use cases for potential digital enablement in coordination with all required stakeholders. </span></li><li><span>Lead the planning and development of new business cases or/and delivery of related initiatives.</span></li><li><span>Lead the Group efforts in the adoption of advanced and innovative infrastructure technologies. </span></li><li><span>Lead the evaluation of internal processes against best practices in pursuit of more efficient domain functional processes in line with approved standards to define intelligent solutions for issues confronting the Function.</span></li></ul><p><strong><u><span>Digital Business Relations</span></u></strong></p><br><ul><li><span>Serve as “a trusted advisor” and the primary point of contact from digital for business line, managers, and key contacts in order to communicate digital services and capabilities. </span></li><li><span>Plan and lead the liaison between the business and the technology solution provider in order to provide technical guidance to the business and maintain a positive relationship with digital customers to identify technology needs and ensure that the service provider is able to meet these needs with an appropriate catalogue of services.</span></li><li><span>Develop recommendations to facilitate the joint or coordinated application project delivery across business units in collaboration with other digital teams. Evaluate joint initiatives as they relate to corporate strategy to ensure convergence and opportunities for measurable success.</span></li><li><span>Lead high-level feasibility studies in pre-project phase to determine the viability of progressing a solution.</span></li><li><span>Market digital solutions to the business and run awareness campaigns to promote efficiency and utilization of ADNOC’s digital resources.</span></li><li><span>Develop a communications program to maintain an effective communication channel with customers </span></li></ul><p><span>that build stronger relationships.</span></p><br><p><strong><u><span>Digital Investments Planning, Management & Control</span></u></strong></p><br><ul><li><span>Adopt optimal value delivery and cost optimization as key drivers for selection, implementation, and management of Digital Operations Centre via a combination of innovation, shared services, benchmarking, and best practices. </span></li><li><span>Manage the design, implementation, maintenance, and sourcing of digital infrastructure, solutions, and services in ADNOC and throughout the Group to streamline operational efficiency. Manage the delivery of the Dep</span></li></ul> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br>About The Role<br><br>The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.<br><br>Main Duties/Qualifications<br><br>What you will do <br><br> Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Guest Experience, Guest Services, and lobby coverage. Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service. Works closely with Guest Services to ensure smooth handling of guest luggage, deliveries and special requests.<br><br>Night Shift<br><br> Displays, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. Welcomes and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures. Handles a multitude of keys. Be familiar with room and rate availability for current and future dates. Accepts reservations, changes and cancellations in the absence of reservations staff. Selects and blocks rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested. Works closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests. Handles guest problems or complaints. Utilizes the computer system in running daily reports and in blocking special requests. Keeps all support departments informed of necessary information or requests. Handles safety deposit box requests; including distributing, giving access to and closing procedures. Completes key packets and vouchers, and to modify registration cards. Checks guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts. Maintains a balanced bank assigned to you from the hotel. Reconciles all transactions at the close of the shift and to cash out. Recites hours of operation of all hotel facilities and special service codes. Understands the tasks performed by a Core Agent, a Concierge and a Housekeeper. Handles hotel emergency procedures and situations with maturity and professionalism. Perform tasks and projects as delegated by the Front Office Manager, Night Manager, Assistant Front Office Manager or Assistant Director of Rooms.<br><br>What You Bring<br><br> A minimum of at least 1-2 years of experience in the similar role in a luxury brand An outgoing personality and a can-do approach to an assigned task High level of understanding and knowledge of Rooms operations Excellent interpersonal, verbal, and written communication skills; Arabic language is a plus<br><br>What We Offer<br><br> Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals and so much more!<br><br>Schedule And Hours<br><br> This is a full-time role