Office boy Jobs - Dubai UAE

Responsibilities<br>We are seeking a Client Solutions Manager (CSM) to support the Quick Service Restaurants (QSR) vertical. This role will partner closely with sales, advertisers, and cross-functional teams to deliver strategic media solutions that drive business growth on Tik Tok. The ideal candidate brings strong experience from either the QSR industry or media performance / digital advertising, with the ability to translate business goals into scalable advertising strategies.<br><br>Key Responsibilities:<br>- Manage and grow relationships with QSR advertisers, agencies, and key stakeholders.<br>- Act as a strategic consultant to clients by understanding their business objectives and recommending effective Tik Tok advertising solutions.<br>- Develop account strategies that align with seasonal priorities, menu launches, promotional campaigns, and full-funnel growth goals.<br>- Drive campaign excellence through planning, execution support, performance analysis, and optimization recommendations.<br>- Partner with Sales, Creative, Product, Measurement, and Operations teams to deliver best-in-class client service.<br>- Provide data-driven insights and post-campaign recommendations to improve outcomes and deepen client investment.<br>- Educate clients on platform best practices, audience strategy, creative effectiveness, and measurement solutions.<br>- Identify opportunities to unlock incremental growth across branding and performance objectives.<br>- Build and maintain strong knowledge of the QSR category, consumer behavior, market trends, and competitive dynamics.<br>- Communicate effectively with both Arabic- and English-speaking stakeholders across the region.<br><br>Minimum Qualifications:<br>- Bachelor’s degree or equivalent practical experience.<br>- 5+ years of experience in client solutions, account management, digital media, marketing, advertising, or relevant QSR commercial roles.<br>- Fluent verbal and written communication skills in English and Arabic.<br>- Experience managing client relationships and working with cross-functional teams.<br>- Strong analytical skills with the ability to interpret campaign performance and provide actionable recommendations.<br>- Proven ability to manage multiple priorities in a fast-paced environment.<br>- Excellent presentation, communication, and stakeholder management skills.<br><br>Preferred Qualifications:<br>- Experience working with Quick Service Restaurants, food delivery platforms, restaurant chains, or franchise-led businesses.<br>- Experience in media performance, performance marketing, or conversion-driven digital advertising.<br>- Strong understanding of auction-based media, campaign optimization, attribution, and measurement.<br>- Experience supporting enterprise or strategic accounts.<br>- Ability to connect marketing performance with business outcomes such as orders, traffic, app growth, or sales.<br>- Strong consultative approach with the ability to influence internal and external stakeholders.<br><br>Ideal Candidate Profile:<br>The ideal candidate is a client-facing problem solver who combines commercial judgment, category understanding, and analytical rigor. They should be comfortable operating in a consultative environment, building trust with clients, and turning performance insights into business action. A background in either QSR or media performance is highly valued, provided the candidate can demonstrate strong strategic thinking and execution capability.<br><br>Qualifications<br>Minimum Qualifications<br>- Experience in client solutions, account management, digital media, marketing, advertising, or relevant QSR commercial roles.<br>- High oral and written fluency in Arabic and English is required to communicate directly with clients across the KSA region, reflecting the nature of the markets this position covers.<br>- Experience managing client relationships and working with cross-functional teams.<br>- Strong analytical skills with the ability to interpret campaign performance and provide actionable recommendations.<br>- Proven ability to manage multiple priorities in a fast-paced environment.<br>- Excellent presentation, communication, and stakeholder management skills.<br><br>Preferred Qualifications<br>- Experience working with Quick Service Restaurants, food delivery platforms, restaurant chains, or franchise-led businesses.<br>- Experience in media performance, performance marketing, or conversion-driven digital advertising.<br>- Strong understanding of auction-based media, campaign optimization, attribution, and measurement.<br>- Experience supporting enterprise or strategic accounts.<br>- Ability to connect marketing performance with business outcomes such as orders, traffic, app growth, or sales.<br>- Strong consultative approach with the ability to influence internal and external stakeholders.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>The Certification Team Lead is responsible for managing daily certification operations to ensure efficient delivery of certification services while maintaining compliance with applicable standards, regulatory requirements, accreditation requirements, and internal procedures. The role supports the Certification Manager by leading certification engineers, managing workload distribution, monitoring operational performance, improving turnaround time (TAT), maintaining technical competency, supporting audits, and driving continual improvement of certification processes</p><br><p><strong>Responsibilities:</strong></p><ul><li><p>Manage and coordinate day-to-day certification activities to ensure projects are completed within agreed timelines and quality requirements.</p></li><li><p>Review incoming certification applications and assign work to certification engineers based on competency, workload, certification scope, and project priorities.</p></li><li><p>Monitor operational KPIs including turnaround time (TAT), backlog, productivity, certification volume, file quality, and customer commitments.</p></li><li><p>Identify process bottlenecks and implement improvement actions to enhance efficiency, reduce delays, improve TAT, and increase customer satisfaction.</p></li><li><p>Provide technical guidance and support to certification engineers during certification reviews, technical evaluations, and complex certification cases.</p></li><li><p>Ensure certification activities comply with applicable product standards, certification schemes, ISO/IEC 17065 requirements, accreditation requirements, and internal procedures.</p></li><li><p>Lead and support internal audits, external accreditation audits, regulatory audits, and customer assessments.</p></li><li><p>Coordinate investigation, root cause analysis, corrective actions, and preventive actions related to audit findings and process nonconformities.</p></li><li><p>Support development, review, implementation, and improvement of certification procedures, work instructions, templates, checklists, and operational processes.</p></li><li><p>Monitor updates to standards, regulations, and certification scheme requirements and ensure effective communication and implementation within the certification team.</p></li><li><p>Develop and deliver technical training, knowledge-sharing sessions, and competency development activities for certification engineers.</p></li><li><p>Support qualification, authorization, and periodic competency monitoring of certification personnel, technical reviewers, auditors, and external resources.</p></li><li><p>Monitor certification file quality through periodic reviews to ensure consistency and compliance with certification requirements.</p></li><li><p>Coordinate with testing laboratories, inspection teams, overseas offices, regulators, customers, and other stakeholders to ensure effective execution of certification activities.</p></li><li><p>Support customer escalations and provide technical clarification where required.</p></li><li><p>Prepare management reports covering certification performance, workload, operational risks, resource requirements, KPIs, and improvement initiatives.</p></li><li><p>Promote a culture of quality, accountability, continuous improvement, and operational excellence within the certification team.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Minimum 7 10 years of experience in product certification, testing, inspection, regulatory compliance, quality assurance, or related technical field.</p></li><li><p>Training or qualification in the following areas preferred:&nbsp;</p><ul><li><p>ISO/IEC 17065 Product Certification requirements&nbsp;</p></li><li><p>ISO/IEC 17025 Laboratory Management System awareness Internal auditing&nbsp;</p></li><li><p>Root cause analysis and corrective action management&nbsp;</p></li></ul></li><li><p>Applicable IEC/product safety standards Regulatory certification schemes and conformity assessment requirements</p></li><li><p>Experience in product certification activities including application review, technical evaluation, test report review, certification decisions, and surveillance activities.</p></li><li><p>Experience coordinating technical teams, managing workload distribution, and monitoring operational performance.</p></li><li><p>Experience supporting accreditation, regulatory, internal, and external audits.</p></li><li><p>Strong knowledge of certification schemes, international standards, accreditation requirements, and conformity assessment principles.</p></li><li><p>Ability to monitor KPIs, identify improvement opportunities, reduce turnaround time, and implement process improvements.</p></li><li><p>Strong leadership, communication, problem-solving, planning, and stakeholder management skills.</p></li></ul><p></p></section>

About Airwallex<br><br>Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.<br><br>Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.<br><br>Attributes We Value<br><br>We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.<br><br>You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.<br><br>About The Team<br><br>The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.<br><br>What You’ll Do<br><br>As a Personal Assistant/Executive Assistant you will act as the trusted liaison with the CEO's internal/external stakeholders and teams, you will work to ensure that he is able to focus on priority work by leveraging your exceptional organisation, communication, and administrative skills to triage and prioritise incoming requests. No two days will be the same, so if you are someone that enjoys working in a fast-paced environment with variety in your work then this role is for you.<br><br>Responsibilities<br><br>Extensive business and personal calendar management for the executive cross multiple time zones Acting as the point of contact for internal/external stakeholders requiring time and or action from the executive Proactively coordinating internal and external meetings inc. agenda preparation, venue and technology, documenting minutes, etc. Travel arrangements for executive and family including but not limited to flight & hotel bookings, transfers, itinerary planning, visa coordination, and other local requirements Manage business expenses, personal invoices, bill payment and insurance reimbursements Manage household operations, such as vendor management, housekeeper coordination, etc. Coordinate reservations, meal, and appointments for executive and family Complete day-to-day errands and situational requests Coordinate logistics required for personal events, appearances, or activities Manage administrative duties for executive’s private venture fund Assistance in preparing documents and presentations<br><br>Who You Are<br><br>We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.<br><br>Minimum Qualifications<br><br>Degree holder with at least 6+ years of PA/EA experience, serving CEO/Founder Diligence, reliability, and a strong sense of responsibility particularly in relation to confidential and sensitive matters A calm demeanor Appetite for new challenges and opportunities Comfortable with all forms of start-up ‘start up’ technologies including and not limited to Slack, Google Suite, Confluence, Zoom, Wechat, Whatsapp Proficiency in MS Word, Excel, Power Point Exceptional communication in verbal and written English & Mandarin.<br><br>Applicant Safety Policy: Fraud and Third-Party Recruiters<br><br>To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official Linked In page.<br><br>Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.<br><br>Equal opportunity<br><br>Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

The AI-powered OS for beauty, <br><br> wellness and self-care <br><br>About Fresha<br><br>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br><br>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br><br>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.<br><br>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.<br><br>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.<br><br>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.<br><br> The Role <br><br>This is a high-impact individual contributor role that bridges Finance and data. You will be the primary owner of all quantitative inputs that drive Finance operations — from board and investor reporting to unit economics and budgeting. You will work directly in the data warehouse, own the Finance reporting calendar, and partner closely with Analytics, Finance Ops, and senior leadership.<br><br>The role is critical to how Finance operates at Fresha. You will not be producing reports in the background — you will be the person leadership turns to when they need a number, a model, or an answer.<br><br>What You'll Do<br><br> Financial & Investor Reporting <br><br> Own the data inputs for quarterly board packs, investor reports, and investor-related deliverables Prepare and maintain the reporting calendar for all external and internal Finance outputs Build and maintain partner, revenue, and gross profit retention schedules — GRR and NRR across any period Ensure all Finance inputs to Commercial Performance Update (CPU) decks are accurate, complete, and submitted on time<br><br> Unit Economics & Modelling <br><br> Own deal-level unit economics by country: forecast revenue, gross profit, and contribution margin Maintain and evolve the attribution model across Organic, Marketing, and Direct Sales channels Build and maintain cohort-level financial models, including CAC, LTV, and payback period Construct operating and financial models to evaluate strategic opportunities and present findings to senior stakeholders<br><br> Finance Operations <br><br> Provide Finance Ops with all required data extracts to support month-end close, reconciliations, and audits Maintain and update the financial model used for budgeting and forecasting; pull actuals and provide variance analysis Identify and flag data anomalies proactively before they surface in reporting<br><br> Data & Analytics Partnership <br><br> Work directly in the data warehouse to extract, validate, and maintain Finance-required datasets Partner with Data Engineering to ensure Finance metrics are correctly defined and available in the right tables Drive adoption of data-driven decision-making across commercial and Finance functions<br><br>What We're Looking For<br><br> Essential <br><br> 4+ years in financial analysis, commercial finance, or a data-heavy strategy role at a high-growth technology company Direct experience supporting investor or board reporting - you understand what a board pack requires and why it matters Hands-on SQL skills: you can write your own queries, not just interpret other people's outputs Experience building unit economics models (CAC, LTV, payback, cohort analysis) from scratch Exposure to marketplace or Saa S business models and the metrics that matter (GMV, take rate, net revenue retention, partner economics) Strong attention to detail with ability to reconcile data across multiple sources and spot when something is off Comfortable presenting analysis directly to senior stakeholders - executive and director level Degree in Finance, Economics, or a related field<br><br>Strongly Preferred<br><br> Previous experience at a VC- or PE-backed tech company; familiarity with investor relations and the cadence of reporting obligations that come with institutional backing Python or equivalent for data manipulation and automation<br><br> Good to Have <br><br> Professional qualification: CFA, CMA, ACCA, or equivalent Experience with M&A or due diligence processes; familiarity with corporate documents<br><br>Inclusive workforce <br><br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br><br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br><br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.<br><br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Responsibilities<br>The Product & Solutions Organisation (PSO) drives commercial growth and strategic alignment across Middle East, Africa, Turkey and Pakistan (METAP). We bridge the gap between Product and Sales to unlock new revenue streams, accelerate product adoption, and scale high-impact solutions in local markets.<br><br>By turning complex product strategies into execution-ready commercial momentum, PSO ensures our markets move faster, sell smarter, and deliver consistent value to our clients.<br><br>Responsibilities: <br>1. Own the strategy and operations of brand advertising pricing and competitiveness — drive continuous pricing optimization based on competitive landscape, client segmentation, and product value to strengthen brand advertising market competitiveness;<br>2. Conduct systematic competitive research on pricing models, and product competitiveness across competing platforms; deliver actionable competitive strategy recommendations to support product and sales decision-making;<br>3. Own problem statements end-to-end: research, strategy, execution, and scaling. Present business cases and models to senior leadership with clarity and insight;<br>4. Build and maintain core monitoring frameworks for brand advertising pricing; conduct anomaly diagnosis and data-driven strategy adjustments; drive standardization and automation of pricing rules, approval processes, and cross-market price governance. Drive operational excellence once initiatives are live.<br>5. Develop and lead end-to-end GTM strategy for Tik Tok Premium Reach solutions (e.g., Top View, Pulse, Top Feed), including market expansion (new geo launches), product positioning, and narrative development; define clear value propositions tailored to client segments and maturity levels<br>6. With the goal of improving advertiser brand ad creative quality and campaign performance, deeply understand AI creative tool capabilities and drive AI creative productization and client adoption in brand advertising scenarios;<br>7. Build brand advertising creative methodologies and best practices; leverage AI creative capabilities to help advertisers improve asset quality and production efficiency; collaborate with Product and Engineering teams on requirement definition and GTM strategy;<br>8. Act as a central point of orchestration to drive consistency, speed, and impact across regions: Lead cross-functional alignment across Product, Sales, Marketing Science, and Regional Operations to ensure seamless execution of pricing, product, and GTM strategies across markets; drive sales enablement at scale through training programs, playbooks, and strategic narratives to improve seller effectiveness, consistency, and adoption of Premium Reach solutions.<br><br>Qualifications<br>Minimum Qualification: <br>- 5+ years of experience in product operations, product strategy, or business operations with an understanding of digital advertising logic — at internet/technology companies, AI-related businesses, or brand-side product/brand management roles;<br>- Strong strategic and systematic thinking — ability to break down complex problems, design frameworks, and drive structured execution across multiple workstreams; excellent project management skills — able to lead complex multi-stakeholder projects, operate in ambiguity, and drive clear delivery;<br>- Strong commercial instincts, analytical thinking, and comfort with ambiguity;<br>- Ability to design experiments, read data fast, and make bold, informed decisions;<br>- Experience in deal structuring & incentive development at the agency or client side with proven success;<br>- Implemented AI workflows to improve efficiency, productivity, and scaling outcomes<br>- High oral and written fluency in English is required to communicate directly with METAP Region, reflecting the nature of the markets this position covers. <br><br>Preferred Qualifications:<br>- Interest in and basic understanding of AI creative tools and generative AI applications in advertising; experience with AI product operations or creative technology preferred<br>- Experience at competing advertising platforms, in product, operations, or strategy roles;<br>- Management consulting background with pricing strategy or GTM project experience;<br>- MBA or Master's degree from a top business school <br>- Experience in AI/creative technology, especially creative automation, programmatic creative, or DCO<br>- Track record of building operational SOPs or automation workflows from 0 to 1.<br>- Interest in and basic understanding of AI creative tools and generative AI applications in advertising; experience with AI product operations or creative technology preferred<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The AI-powered OS for beauty, <br><br> wellness and self-care <br><br>About Fresha<br><br>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br><br>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br><br>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.<br><br>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.<br><br>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.<br><br>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.<br><br> The Role <br><br>This is a high-impact individual contributor role that bridges Finance and data. You will be the primary owner of all quantitative inputs that drive Finance operations — from board and investor reporting to unit economics and budgeting. You will work directly in the data warehouse, own the Finance reporting calendar, and partner closely with Analytics, Finance Ops, and senior leadership.<br><br>The role is critical to how Finance operates at Fresha. You will not be producing reports in the background — you will be the person leadership turns to when they need a number, a model, or an answer.<br><br>What You'll Do<br><br> Financial & Investor Reporting <br><br> Own the data inputs for quarterly board packs, investor reports, and investor-related deliverables Prepare and maintain the reporting calendar for all external and internal Finance outputs Build and maintain partner, revenue, and gross profit retention schedules — GRR and NRR across any period Ensure all Finance inputs to Commercial Performance Update (CPU) decks are accurate, complete, and submitted on time<br><br> Unit Economics & Modelling <br><br> Own deal-level unit economics by country: forecast revenue, gross profit, and contribution margin Maintain and evolve the attribution model across Organic, Marketing, and Direct Sales channels Build and maintain cohort-level financial models, including CAC, LTV, and payback period Construct operating and financial models to evaluate strategic opportunities and present findings to senior stakeholders<br><br> Finance Operations <br><br> Provide Finance Ops with all required data extracts to support month-end close, reconciliations, and audits Maintain and update the financial model used for budgeting and forecasting; pull actuals and provide variance analysis Identify and flag data anomalies proactively before they surface in reporting<br><br> Data & Analytics Partnership <br><br> Work directly in the data warehouse to extract, validate, and maintain Finance-required datasets Partner with Data Engineering to ensure Finance metrics are correctly defined and available in the right tables Drive adoption of data-driven decision-making across commercial and Finance functions<br><br>What We're Looking For<br><br> Essential <br><br> 4+ years in financial analysis, commercial finance, or a data-heavy strategy role at a high-growth technology company Direct experience supporting investor or board reporting - you understand what a board pack requires and why it matters Hands-on SQL skills: you can write your own queries, not just interpret other people's outputs Experience building unit economics models (CAC, LTV, payback, cohort analysis) from scratch Exposure to marketplace or Saa S business models and the metrics that matter (GMV, take rate, net revenue retention, partner economics) Strong attention to detail with ability to reconcile data across multiple sources and spot when something is off Comfortable presenting analysis directly to senior stakeholders - executive and director level Degree in Finance, Economics, or a related field<br><br>Strongly Preferred<br><br> Previous experience at a VC- or PE-backed tech company; familiarity with investor relations and the cadence of reporting obligations that come with institutional backing Python or equivalent for data manipulation and automation<br><br> Good to Have <br><br> Professional qualification: CFA, CMA, ACCA, or equivalent Experience with M&A or due diligence processes; familiarity with corporate documents<br><br>Inclusive workforce <br><br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br><br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br><br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.<br><br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Responsibilities<br>The Product & Solutions Organisation (PSO) drives commercial growth and strategic alignment across Middle East, Africa, Turkey and Pakistan (METAP). We bridge the gap between Product and Sales to unlock new revenue streams, accelerate product adoption, and scale high-impact solutions in local markets.<br><br>By turning complex product strategies into execution-ready commercial momentum, PSO ensures our markets move faster, sell smarter, and deliver consistent value to our clients.<br><br>Responsibilities: <br>1. Own the strategy and operations of brand advertising pricing and competitiveness — drive continuous pricing optimization based on competitive landscape, client segmentation, and product value to strengthen brand advertising market competitiveness;<br>2. Conduct systematic competitive research on pricing models, and product competitiveness across competing platforms; deliver actionable competitive strategy recommendations to support product and sales decision-making;<br>3. Own problem statements end-to-end: research, strategy, execution, and scaling. Present business cases and models to senior leadership with clarity and insight;<br>4. Build and maintain core monitoring frameworks for brand advertising pricing; conduct anomaly diagnosis and data-driven strategy adjustments; drive standardization and automation of pricing rules, approval processes, and cross-market price governance. Drive operational excellence once initiatives are live.<br>5. Develop and lead end-to-end GTM strategy for Tik Tok Premium Reach solutions (e.g., Top View, Pulse, Top Feed), including market expansion (new geo launches), product positioning, and narrative development; define clear value propositions tailored to client segments and maturity levels<br>6. With the goal of improving advertiser brand ad creative quality and campaign performance, deeply understand AI creative tool capabilities and drive AI creative productization and client adoption in brand advertising scenarios;<br>7. Build brand advertising creative methodologies and best practices; leverage AI creative capabilities to help advertisers improve asset quality and production efficiency; collaborate with Product and Engineering teams on requirement definition and GTM strategy;<br>8. Act as a central point of orchestration to drive consistency, speed, and impact across regions: Lead cross-functional alignment across Product, Sales, Marketing Science, and Regional Operations to ensure seamless execution of pricing, product, and GTM strategies across markets; drive sales enablement at scale through training programs, playbooks, and strategic narratives to improve seller effectiveness, consistency, and adoption of Premium Reach solutions.<br><br>Qualifications<br>Minimum Qualification: <br>- 5+ years of experience in product operations, product strategy, or business operations with an understanding of digital advertising logic — at internet/technology companies, AI-related businesses, or brand-side product/brand management roles;<br>- Strong strategic and systematic thinking — ability to break down complex problems, design frameworks, and drive structured execution across multiple workstreams; excellent project management skills — able to lead complex multi-stakeholder projects, operate in ambiguity, and drive clear delivery;<br>- Strong commercial instincts, analytical thinking, and comfort with ambiguity;<br>- Ability to design experiments, read data fast, and make bold, informed decisions;<br>- Experience in deal structuring & incentive development at the agency or client side with proven success;<br>- Implemented AI workflows to improve efficiency, productivity, and scaling outcomes<br>- High oral and written fluency in English is required to communicate directly with METAP Region, reflecting the nature of the markets this position covers. <br><br>Preferred Qualifications:<br>- Interest in and basic understanding of AI creative tools and generative AI applications in advertising; experience with AI product operations or creative technology preferred<br>- Experience at competing advertising platforms, in product, operations, or strategy roles;<br>- Management consulting background with pricing strategy or GTM project experience;<br>- MBA or Master's degree from a top business school <br>- Experience in AI/creative technology, especially creative automation, programmatic creative, or DCO<br>- Track record of building operational SOPs or automation workflows from 0 to 1.<br>- Interest in and basic understanding of AI creative tools and generative AI applications in advertising; experience with AI product operations or creative technology preferred<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Role This is a segment-specific Compliance / FCC role, not a generalist compliance function. You will be the dedicated compliance owner for our Forex/CFD broker and trading-platform client relationships and will be accountable for ensuring our onboarding, monitoring, and risk classification of this segment is defensible, proportionate, and regulator-ready across all entities we service them from. This segment carries distinct regulatory characteristics — leveraged/CFD business models, cross-border client acquisition, FX flow structures, and licensing between group entities — and needs someone who has worked as an MLRO inside a broker or an EMI/PSP serving brokers, not someone learning the sector from the outside. Our mission<br>3S Money is reinventing international business banking. Founded in 2018, our mission is to help growing businesses send, receive and exchange money in over 190 countries. With offices in five countries and over 200 employees, you’ll be joining a high-energy, high-impact team that’s achieved profitability and has a wealth of opportunity ahead. Our culture At 3S Money, we believe in caring personally, staying curious and making an impact through collaboration not competition. Our culture is genuinely transparent with minimal hierarchy and a commitment to each employee’s professional growth. Key Responsibilities Own end-to-end compliance and financial crime risk management for the forex/CFD broker and trading-platform client book Design and maintain segment-specific onboarding, EDD, and risk-rating methodologies that reflect leveraged trading business models Own transaction monitoring scenario design and tuning specific to broker/FX flow patterns Act as a credible technical voice with the regulators relevant to your base location and the client relationships you own (e.g. FCA, CSSF, DFSA etc) on matters concerning this client segment Partner with the wider Group Compliance function to ensure segment practice aligns with group-wide AML/KYC policy and board-level reporting Support commercial and onboarding teams with pragmatic, risk-based guidance that balances growth with regulatory defensibility Escalate emerging risks (licensing mismatches, sanctions exposure, structural red flags) to the Group CRCO and Board as appropriate Be the point of escalation for AML concerns and help advise first line teams and MLRO’s on client activity, behaviour and risks. <br><br>What We're Looking For You will have direct, hands-on experience in one or both of the following:Held an MLRO or Head of FCC role at a Forex/CFD broker or trading platform, or Worked within an EMI or PSP Financial Crime function with direct responsibility for this client segment Strong working knowledge of AML/CFT frameworks and how they apply to leveraged trading and FX flow structures Experience navigating multi-regulator environments (e.g. FCA, DFSA, CySEC, ASIC, SCA, CSSF) Comfort with hands-on licensing/regulatory scope analysis — able to identify where a client's stated permissions don't match its actual business model Strong stakeholder management skills; able to work at pace with commercial teams while holding a firm risk line Relevant certifications (ICA, CAMS, or equivalent) preferred

Job Description<br><br>Are You Ready to Make It Happen at Mondelēz International?<br><br>Join our Mission to Lead the Future of Snacking. Make It Matter.<br><br>Job Profile Summary<br><br>In this role, you will oversee all communications and public and government affairs activities for a specific geography or business unit. You are a business adviser who manages across internal and/or external advocacy and media relations, crisis and issues communications using integrated communications to promote and protect Mondelēz’s International reputation.<br><br>Job Description<br><br>Join our Mission to Lead the Future of Snacking. Make It Matter.<br><br>In this role, you will oversee all communications and public and government affairs activities for a specific geography or business unit. You are a business adviser who manages across internal and/or external advocacy and media relations, crisis and issues communications using integrated communications to promote and protect Mondelēz’s International reputation.<br><br>How You Will Contribute<br><br>You will drive the communications and government affairs agenda for the area in which you operate for all internal and external communications including media relations, stakeholder and political engagement, and partner with business unit leaders to support internal and external communications and corporate affairs. In addition, you may be responsible for public affairs advocacy, government relations and issues management, by promoting leadership categories through effective external media engagement (including social media management), risk and issues management, best practice engagement systems and empowerment of team members. You will develop and implement government affairs and/or communication plans to enable the company to meet business objectives and to level the playing field in the industry, implement a local community engagement strategy aligned to global Mondelēz International philanthropic efforts, and ensure activities are delivered within budget.<br><br>What You Will Bring<br><br>A desire to lead the future for our company and accelerate you career with experience and knowledge in:<br><br>Holding a similar position in a fast-moving consumer goods environment in communications, government or corporate affairs Working confidently with the most senior stakeholders in a company Working easily and confidently with senior external media and stakeholders, some of which may be challenging relationships Writing and communications skills Taking lone or controversial positions on key issues in the company to drive effective decision making<br><br><br>More About This Role<br><br>MENAP Lead: External Communications and Public Affairs <br><br>Will be responsible for building business relationships with business associates and institutions such as industry associations, key customers and media. The External Comms lead will focus on protecting and enhancing company’s reputation and image.<br><br>Job Description And Responsibilities <br><br>To lead, manage and deliver an external communications program for corporate activities including media relations, public relations, corporate announcements and events. Build maintain and develop government relations. Advocate with different stakeholders to influence and shape public policies. To develop and maintain strong stakeholder relationships with key business areas and to provide an external communications advice and support to leadership and the business. Map, develop and maintain MDLZ position and participation at trade associations Manage proactive and reactive media enquiries, media releases, statements and briefings as well as building relationships with journalists and media outlets. To manage the procurement of and relationships with PR, creative agencies and suppliers. To assist and have an oversight on crisis and reputation management, and business continuity. Develops media relations strategies and campaigns designed to enhance company and its products visibility in key business areas, including but not limited to mindful snacking and sustainability. Directs external agency partner to support media relations goals, including oversight of all planning, media training, execution and KPI reporting. Develops short-and long-term external company messaging for relevant topics in line with global messaging. Evaluates proactive and reactive, as well as earned and paid, media and publicity opportunities and provides thoughtful recommendations based on ROI and experience. Actively participates in cross-functional initiatives and builds strong partnerships with colleagues and company leaders. Maintains a master calendar of executives and MDLZ media engagements. Work closely with digital communications team to drive social media and website content related to the BU and its markets Drive leadership communication on external forums and platforms including media, social media and speaking opportunities. Develop overall communications and PR campaigns and activities while working closely with CGA and marketing teams for implementation Present the company on external industry forums and work on a MENAP wide approach for the same Manage and overlook market wide Media Monitoring<br><br><br>Requirements<br><br>Bachelor’s degree in journalism, Mass Communications, Public Administration, Public Policy, Business Administration or related degree Five to seven years of experience in similar position Excellent presentation, communications and writing skills in Arabic and English language Ability to solve problems Confident in public speaking Up to date on industry trends and able to stay ahead of the curve Excellent organizational and project management skills and ability to meet deadlines Must be able to think analytically and strategically Strong relationship with industry associations and media outlets Good knowledge on social media and crisis/issue communication<br><br><br>No Relocation support available<br><br>Business Unit Summary<br><br>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and bel Vita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.<br><br>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.<br><br>Job Type<br><br>Regular<br><br>Communications and Public & Government Affairs<br><br>Corporate & Government Affairs

<ul><li><p>Lead end-to-end operations across Sales, Customer Service, Procurement, Warehouse, and Technical Service functions, ensuring efficient, compliant, and customer-centric execution.</p></li><li><p>Design, implement, and continuously improve operational processes, Standard Operating Procedures (SOPs), process maps, and workflow documentation across all business functions.</p></li><li><p>Establish operational KPIs, dashboards, and performance measurement systems to monitor efficiency, service levels, cash flow, and customer satisfaction.</p></li><li><p>Ensure ERP process compliance and seamless transaction flow across quotations, order management, procurement, inventory control, deliveries, invoicing, and after-sales support.</p></li><li><p>Develop structured communication protocols and RACI (Responsible, Accountable, Consulted, Informed) frameworks to improve cross-functional coordination, accountability, and issue resolution.</p></li><li><p>Implement customer-centric operational processes to enhance response times, order accuracy, on-time delivery, complaint resolution, and overall service quality.</p></li><li><p>Lead continuous improvement initiatives utilizing Lean, Six Sigma, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and other operational excellence methodologies.</p></li><li><p>Develop inventory planning and replenishment strategies while improving warehouse efficiency, inventory accuracy, stock visibility, and audit readiness.</p></li><li><p>Establish governance frameworks for Technical Service Operations, including repair management, calibration, warranty tracking, service scheduling, and documentation control.</p></li><li><p>Develop operational frameworks for value-added production, assembly, product customization, and process-controlled manufacturing activities.</p></li><li><p>Standardize Quality Assurance processes, inspection protocols, and operational risk mitigation practices in line with ISO standards and customer requirements.</p></li><li><p>Collaborate with IT and digital teams to enhance ERP functionality, workflow automation, reporting capabilities, and business intelligence dashboards.</p></li><li><p>Implement document control systems, approval matrices, escalation workflows, and operational compliance procedures covering SOPs, contracts, and regulatory submissions.</p></li><li><p>Develop operational readiness frameworks to support customer experience initiatives, technical demonstration facilities, experience centres, and specialized service hubs.</p></li><li><p>Drive vendor performance management, procurement coordination, and supply chain optimization, focusing on cost efficiency, lead times, and service-level adherence.</p></li><li><p>Develop Service Level Agreements (SLAs), operational scorecards, and performance review mechanisms for both internal teams and external partners.</p></li><li><p>Lead change management initiatives to ensure the successful adoption of new systems, tools, and processes while fostering a culture of operational excellence, accountability, and continuous improvement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>10–12+ years of progressive experience in Operations Management within Industrial Distribution, Engineering Products, MRO, Technical Services, Manufacturing, or Industrial Solutions.</p></li><li><p>Proven track record in leading large-scale operational improvements, ERP-driven business process transformation, and establishing operational governance frameworks.</p></li><li><p>Strong understanding of MIS, workflow automation, transaction controls, and system-based reporting.</p></li><li><p>In-depth knowledge of inventory management, procurement operations, warehouse optimization, end-to-end supply chain processes, Technical Service Operations, and customer support management.</p></li><li><p>Practical experience in SOP development, KPI management, operational governance, cross-functional leadership, Lean, Six Sigma, Kaizen, Business Process Improvement (BPI), process mapping, and continuous improvement, with exposure to ISO-based quality systems, audits, and compliance frameworks.</p></li><li><p>Excellent analytical, problem-solving, and data-driven decision-making skills, supported by strong leadership, stakeholder management, and communication capabilities, with a demonstrated ability to build scalable operational systems that support business growth and regional expansion.</p></li></ul>

Job Family<br><br>Management Consulting<br><br>Travel Required<br><br>Up to 25%<br><br>Clearance Required<br><br>None<br><br>Our Communities, Energy and Infrastructure (CE&I) practice engages with leaders in energy and utility clients to successfully navigate the energy transition. We work across value chains creating decarbonisation strategies and helping drive forward solutions including demand response/flexibility, energy and water efficiency, smarter electricity grids and infrastructure, climate resilience and adaptation strategies and business transformation.<br><br>To consistently bring highest value to our clients, we work in a uniquely collaborative model integrating insights from our industry, policy and regulation teams along with deep expertise and a track record in energy systems and sustainability.<br><br>Supporting our clients with the complexity and challenges of the energy transition is dependent upon our ability to bring together a wide range of capabilities and skills. We are looking to hire exceptional people with diverse backgrounds and experiences with a passion for making the energy transition a reality. It is important to us that all employees uphold Guidehouse’s values of respect, integrity, innovation, stewardship, and excellence and are supportive of our culture of inclusion & diversity.<br><br>The UAE team is part of an integrated international business at Guidehouse, combining the UK, European, UAE and Canadian teams under the EMEC business segment.<br><br>What You Will Do<br><br>As a Consultant at Guidehouse you will be working in a team, advising our clients on how they can best navigate the challenges and opportunities associated with the energy transition. In this role you will:<br><br>Create meaningful impact for our clients from projects on topics such as: decarbonisation pathways for transport, industry and heat, electricity and water network innovation, climate risk, mitigation and adaptation, flexibility markets, net-zero business model opportunities, energy efficiency, whole system solutions across electricity, water, and gas, network asset management, and infrastructure development. Perform industry research, engage internal and external stakeholders, prepare client deliverables, and present findings to your project team and clients. Synthesise data into clear analyses and provide fact-based recommendations and solutions for drafting summary reports and presentations. Support the development of plans to implement the recommendations and solutions proposed. Support the development of client proposals and other business development activities. Collaborate with Guidehouse colleagues globally and in related teams including those with a Public Sector and with a Sustainability focus.<br><br>You Are <br><br>A proactive team-player who demonstrates their willingness and ability to work effectively in diverse teams, collaborating with colleagues at all levels. A critical thinker with a strong eye for detail and creativity in problem solving. Able to show a working knowledge of data collection, organisation and analytical skills. Able to work on multiple projects simultaneously and show a good understanding of the project objectives and client expectations. A strong communicator with excellent written and presentation skills. Passionate about the energy transition, innovation, and personal development.<br><br>What You Will Need<br><br>Relevant undergraduate degree (e.g., engineering, energy, economics, mathematics, international business, physical sciences etc.).1 (ONE) or more years of working experience in related fields. A strong curiosity, and/or experience, in a relevant industry topic such as: power systems, renewable energy integration, industry decarbonization, flexibility markets, electricity transmission & distribution planning, climate risk, mitigation & adaptation, the importance of water efficiency and innovation in the energy transition, low carbon gas opportunities such as hydrogen and biofuels, sustainability and the environment. Experienced with Microsoft products, especially Excel and Power Point. Experience with other analytics tools a plus. Right to work in the UAE (e.g. UAE National, Golden Visa). Note Guidehouse does provide Visa sponsorship. Fluent English language (written and spoken). Flexibility to work with Guidehouse colleagues and/or client teams in our UAE offices and other UAE locations as needed.<br><br>What Would Be Nice To Have<br><br>Relevant Master’s degree (e.g., engineering, energy, economics, mathematics, international business, physical sciences, etc.). Willingness to travel internationally. Fluent Arabic language (written and spoken).<br><br>What We Offer<br><br>Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.<br><br>About Guidehouse<br><br>Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.<br><br>Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.<br><br>If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at Recruiting Accommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.<br><br>All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.<br><br>If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.<br><br>Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Description<br><br>About Revolut<br><br>People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.<br><br>As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.<br><br>About The Role<br><br>Marketing at Revolut is all about clarity, creativity, and commercial impact. Our Growth team turns bold ideas into campaigns that connect with millions. We work across channels and teams to build a brand that earns attention and drives results, shaping how people see, understand, and engage with our products.<br><br>We're looking for a highly commercial, wildly creative Product Marketing Manager to join our Wealth & Trading department. You'll lead flawless go-to-market executions for new features, while proactively spotting commercial gaps to drive adoption across our existing suite of investment products.<br><br>Up to shape what's next in finance? Let's get in touch.<br><br>What You'll Be Doing<br><br>Partnering with Product Owners to understand the mechanics of W&T products and translating that complexity into simple, compelling, and accessible value propositions Optimising documents to serve as the definitive source of truth (SOT) for marketing and creative execution across the company Leading creative direction for campaigns, collaborating closely with visual and 3D designers, and crafting bold, attention-grabbing assets that break through the noise and deliver a “wow” reaction Auditing existing W&T products, identifying commercial drop-offs, and designing high-velocity, habit-forming campaigns that drive sustained adoption and engagement Navigating GTM and product reviews, aligning cross-functional teams, and executing rapid, iterative campaigns across channels Bringing analytical rigour to campaigns by analysing funnels, extracting meaningful signals from noise, and leveraging data to inform strategic decisions and new marketing initiatives Feeding finely crafted value propositions into LLMs to build contextual, automated lifecycle campaigns that drive cross-sell and retention at scale<br><br>What You'll Need<br><br>5+ years of experience in consumer product, growth, or product marketing in a fast-paced environment (preferably a hyper-growth global tech company) A solid consumer-level understanding of wealth and trading products Experience leading art direction and shaping high-impact creative concepts, not just writing briefs Exceptional copywriting skills with a demonstrated ability to adapt tone and complexity for diverse audiences and formats A highly analytical mindset to extract insights from data and use it to inform campaign strategy and prove commercial ROI (NAPs, GPPU) A relentless bias for action<br><br>Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.<br><br>Important Notice For Candidates<br><br>Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.<br><br>Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.<br><br>We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.<br><br>By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.revolut.com Job Function: Marketing Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

About Revolut<br><br>People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.<br><br>As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.<br><br>About The Role<br><br>Our Technology team builds the systems and experiences that keep Revolut moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking, speed, and a focus on meaningful impact to everything they do.<br><br>We’re looking for a Technology Services Specialist to lead our global MDM strategy and automate critical Saa S integrations. You'll ensure our fleet remains compliant while maintaining engineering autonomy.<br><br>Up to shape what’s next in finance? Let’s get in touch.<br><br>What You'll Be Doing<br><br>Architecting and scaling enterprise-level endpoint management (MDM) solutions using Jamf Pro and Microsoft Intune Administering Windows VMs and virtual desktop infrastructure (VDI) within a high-stakes production environment Automating device configurations and Saa S integrations via Bash, Zsh, and Power Shell to streamline operations Querying device inventory databases with SQL to generate actionable insights into fleet health and security compliance Implementing Security by Design frameworks through modern protocols like File Vault, Bit Locker, and Conditional Access Orchestrating large-scale hardware rollouts and technical migrations across global time zones Monitoring system security posture using open-source tools like Santa and OSQuery for complex system audits Deploying engineering-specific tooling, including automated CLI setups and local development environment configurations Translating complex endpoint architectures into clear, actionable technical documentation for diverse stakeholders Collaborating on the integration of Terraform or Cloud Formation to manage cloud-based IT and Saa S infrastructure<br><br>What You'll Need<br><br>3+ years of experience in an IT systems engineering role, focusing heavily on enterprise-level MDMTechnical expertise in Jamf Pro and Microsoft Intune A background managing Windows VMs and virtual desktop infrastructure in production environments Advanced proficiency in Bash, Zsh, or Power Shell to automate configurations and integrate Saa S APIsProficiency in SQL for querying inventory databases and logs to monitor fleet compliance Familiarity with modern security protocols, like File Vault and Bit Locker, with a security-by-design approach Exceptional talent for managing large-scale hardware rollouts and migrations across time zones Fluency in English with the ability to explain complex architectures to non-technical stakeholders Architect-level knowledge of mac OS internals and managing device fleets at a 1,000+ node scale Hands-on familiarity with open-source security tools, like Santa or OSQuery, for system auditing<br><br>Nice to have<br><br>Experience with Python, Bash, or Power Shell to automate repetitive tasks and manage system configurations at scale Exposure to Terraform or Cloud Formation for managing cloud-based IT infrastructure and Saa S configurations Advanced certifications or deep-dive experience in Jamf Pro (mac OS/i OS) or Microsoft Intune (Windows/Android) at an enterprise level The ability to transform raw SQL queries and complex database schemas into high-impact visual stories using tools like Tableau, Power BI, or Looker Familiarity with sandboxing or containerisation used to isolate untrusted local processes, supporting the secure use of AI agentic tools Exposure to Google MDM<br><br>Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.<br><br>Important notice for candidates:<br><br>Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.<br><br> Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.<br><br>We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.<br><br>By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.<br><br>Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.<br><br>Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.<br><br>We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.<br><br>POSITION / TITLE: Forward Deployed Engineer<br><br>Position Summary<br><br>We are looking for a Forward Deployed Engineer who combines deep technical expertise with the ability to solve complex enterprise problems directly alongside our largest customers. This is not a traditional solutions consulting role. You will be embedded with Fortune 500 technical teams, working hands-on to architect, build, and scale agentic AI solutions that transform how these organizations operate.<br><br>You are the kind of engineer who can walk into a room with enterprise architects, CIOs, and infrastructure leaders — understand their most complex challenges — and then go build the solution. You think from first principles, thrive in ambiguity, and treat every customer engagement as both a technical challenge and a strategic opportunity.<br><br>You’ll work closely with implementation teams — coordinating across time zones to drive successful enterprise deployments end-to-end. This role requires the ability to lead distributed teams, align stakeholders across regions, and maintain execution quality regardless of where the work is happening.<br><br>LOCATION: UAE or KSA, Remote<br><br>Responsibilities<br><br>Solve Hard Problems at Scale: Work directly with enterprise customers to understand their most complex technical challenges — integration bottlenecks, scaling constraints, multi-system orchestration — and architect solutions from the ground up. Hands-On Architecture & Engineering: Design, prototype, and implement solutions using the Kore.ai Agent Platform. Write code, build integrations, optimize performance, and debug production issues. You’re not just drawing architecture diagrams — you’re building the system. Enterprise Architect Engagement: Serve as the technical peer to customer enterprise architects and CIOs. Present architecture blueprints, lead design reviews, and establish trust as the go-to technical authority for complex deployments. Customer-Facing Technical Leadership: Lead technical workshops, design sessions, and proof-of-concept implementations. Translate complex AI capabilities into clear business value for technical and non-technical stakeholders. Bridge Product & Customer Reality: Act as the critical feedback loop between what customers need and what our platform delivers. Influence product roadmap with real-world insights from enterprise deployments. Scale What Works: Document solution patterns, create reusable architectures, and build technical assets that enable the broader team and partner ecosystem to replicate success Technical Due Diligence for Strategic Deals: Support high-value sales engagements with deep technical credibility — conducting architecture assessments, building custom demos, and de-risking complex implementations.<br><br>Must Have Requirements<br><br>Minimum 10 years of hands-on engineering experience in enterprise software, platform engineering, or solutions architecture required. Significant professional experience working directly with large enterprise customers (Fortune 500 / Global 2000), particularly interfacing with enterprise architects, CTOs, and infrastructure teams required. Hands-on technical proficiency across multiple domains: APIs, microservices, cloud infrastructure (AWS/Azure/GCP), distributed systems, and enterprise integration patterns required. Previous hands-on experience with complex system integrations — connecting enterprise platforms, contact centers, CRMs, ERPs, and communication systems at scale required. Understanding of scaled enterprise implementations — experience deploying and operating AI solutions across thousands of users, multiple regions, and complex organizational structures. You understand what it takes to go from pilot to enterprise-wide rollout, including performance engineering, high availability, disaster recovery, and operational readiness at scale required. Previous hands-on experience with agent frameworks (Kore.ai Platform, Lang Chain, Lang Graph, Auto Gen, Crew AI ) or multi-agent orchestration patterns required. Experience with AI/ML systems — particularly LLMs, conversational AI, or agentic AI applications required. Expertise in Voice AI and Customer Experience platforms — deep understanding of voice call automation, IVR modernization, speech-to-text/text-to-speech pipelines, telephony integrations (SIP/Web RTC), and end-to-end voice bot architectures in enterprise contact center environments required. Background in RAG implementations, prompt engineering, or LLM-based application development required. Previous professional experience at companies like Palantir, AWS, Salesforce, Service Now, Pega, or similar enterprise platform vendors in solutions-facing roles required. Languages - Bilingual proficiency in Arabic and English is mandatory. Candidates must be able to conduct meetings, presentations and written communications in both languages.<br><br>Soft Skills Expertise<br><br>Strong engineering mindset: You write code, review architectures, debug systems, and build prototypes. You are not just a “presenter” — you are a builder. Proven problem-solving ability: Track record of tackling ambiguous, complex technical challenges and delivering pragmatic solutions under real-world constraints. Customer-facing excellence: Exceptional ability to communicate complex technical concepts to varied audiences — from engineering teams to C-suite executives. You earn trust through competence and clarity. First-principles thinker: You question assumptions, challenge the status quo, and approach every problem by understanding the fundamentals before designing solutions. Track record in building or scaling field engineering, solutions architecture, or forward deployed engineering functions.<br><br>Education Qualification<br><br>Bachelor’s degree in engineering, Computer Science, or related technical field required Master’s degree or equivalent depth of expertise preferred.

Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.<br><br>Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.<br><br>Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.<br><br>We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.<br><br>POSITION / TITLE: Forward Deployed Engineer<br><br>Position Summary<br><br>We are looking for a Forward Deployed Engineer who combines deep technical expertise with the ability to solve complex enterprise problems directly alongside our largest customers. This is not a traditional solutions consulting role. You will be embedded with Fortune 500 technical teams, working hands-on to architect, build, and scale agentic AI solutions that transform how these organizations operate.<br><br>You are the kind of engineer who can walk into a room with enterprise architects, CIOs, and infrastructure leaders — understand their most complex challenges — and then go build the solution. You think from first principles, thrive in ambiguity, and treat every customer engagement as both a technical challenge and a strategic opportunity.<br><br>You’ll work closely with implementation teams — coordinating across time zones to drive successful enterprise deployments end-to-end. This role requires the ability to lead distributed teams, align stakeholders across regions, and maintain execution quality regardless of where the work is happening.<br><br>LOCATION: UAE or KSA, Remote<br><br>Responsibilities<br><br>Solve Hard Problems at Scale: Work directly with enterprise customers to understand their most complex technical challenges — integration bottlenecks, scaling constraints, multi-system orchestration — and architect solutions from the ground up. Hands-On Architecture & Engineering: Design, prototype, and implement solutions using the Kore.ai Agent Platform. Write code, build integrations, optimize performance, and debug production issues. You’re not just drawing architecture diagrams — you’re building the system. Enterprise Architect Engagement: Serve as the technical peer to customer enterprise architects and CIOs. Present architecture blueprints, lead design reviews, and establish trust as the go-to technical authority for complex deployments. Customer-Facing Technical Leadership: Lead technical workshops, design sessions, and proof-of-concept implementations. Translate complex AI capabilities into clear business value for technical and non-technical stakeholders. Bridge Product & Customer Reality: Act as the critical feedback loop between what customers need and what our platform delivers. Influence product roadmap with real-world insights from enterprise deployments. Scale What Works: Document solution patterns, create reusable architectures, and build technical assets that enable the broader team and partner ecosystem to replicate success Technical Due Diligence for Strategic Deals: Support high-value sales engagements with deep technical credibility — conducting architecture assessments, building custom demos, and de-risking complex implementations.<br><br>Must Have Requirements<br><br>Minimum 10 years of hands-on engineering experience in enterprise software, platform engineering, or solutions architecture required. Significant professional experience working directly with large enterprise customers (Fortune 500 / Global 2000), particularly interfacing with enterprise architects, CTOs, and infrastructure teams required. Hands-on technical proficiency across multiple domains: APIs, microservices, cloud infrastructure (AWS/Azure/GCP), distributed systems, and enterprise integration patterns required. Previous hands-on experience with complex system integrations — connecting enterprise platforms, contact centers, CRMs, ERPs, and communication systems at scale required. Understanding of scaled enterprise implementations — experience deploying and operating AI solutions across thousands of users, multiple regions, and complex organizational structures. You understand what it takes to go from pilot to enterprise-wide rollout, including performance engineering, high availability, disaster recovery, and operational readiness at scale required. Previous hands-on experience with agent frameworks (Kore.ai Platform, Lang Chain, Lang Graph, Auto Gen, Crew AI ) or multi-agent orchestration patterns required. Experience with AI/ML systems — particularly LLMs, conversational AI, or agentic AI applications required. Expertise in Voice AI and Customer Experience platforms — deep understanding of voice call automation, IVR modernization, speech-to-text/text-to-speech pipelines, telephony integrations (SIP/Web RTC), and end-to-end voice bot architectures in enterprise contact center environments required. Background in RAG implementations, prompt engineering, or LLM-based application development required. Previous professional experience at companies like Palantir, AWS, Salesforce, Service Now, Pega, or similar enterprise platform vendors in solutions-facing roles required. Languages - Bilingual proficiency in Arabic and English is mandatory. Candidates must be able to conduct meetings, presentations and written communications in both languages.<br><br>Soft Skills Expertise<br><br>Strong engineering mindset: You write code, review architectures, debug systems, and build prototypes. You are not just a “presenter” — you are a builder. Proven problem-solving ability: Track record of tackling ambiguous, complex technical challenges and delivering pragmatic solutions under real-world constraints. Customer-facing excellence: Exceptional ability to communicate complex technical concepts to varied audiences — from engineering teams to C-suite executives. You earn trust through competence and clarity. First-principles thinker: You question assumptions, challenge the status quo, and approach every problem by understanding the fundamentals before designing solutions. Track record in building or scaling field engineering, solutions architecture, or forward deployed engineering functions.<br><br>Education Qualification<br><br>Bachelor’s degree in engineering, Computer Science, or related technical field required Master’s degree or equivalent depth of expertise preferred.

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br><br>Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br><br>A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.<br><br>Job Description<br><br>The Head of Strategic Alliances & Partnerships is responsible for defining, owning, and executing CNS alliance strategy across the business. The role is accountable for developing executive relationships with technology vendors, distributors, and strategic ecosystem partners to accelerate business growth, maximize partner value, strengthen CNS market position, and build long term strategic partnerships.<br><br>The role owns the alliance governance model, executive engagement framework, partner ecosystem strategy, joint go-to-market strategy, and partner commercial value realization while ensuring alignment with the Sales teams.<br><br>DUTIES & RESPONSIBILITIES:<br><br>Partner Relationship Management:<br><br>Define and own CNS strategic partner portfolio based on business priorities and growth objectives. Build and own executive relationships with strategic technology partners (e.g., Cisco, Oracle, Microsoft, Dynatrace, DN, etc.). Own executive relationships with C-Level executives, Regional Vice Presidents, Country Managers, and Alliance Directors within partner organizations. Define and own alliance governance model, including Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs). Negotiate strategic partnership agreements, tier commitments, commercial frameworks, rebates, incentives, and vendor investment programs. Resolve strategic partnership issues and ensure long-term partnership value and executive alignment. <br><br>Joint Go-To-Market & Pipeline Support:<br><br>Define and own joint go-to market strategies aligned with CNS business objectives. Own the development of partner generated demand and be accountable for achieving agreed partner influenced pipeline objectives. Drive executive account planning and strategic partner engagement on priority customer opportunities. Approve strategic partner participation in key pursuits and ensure alignment between partner capabilities and CNS priorities. Work closely with Sales Leadership and Business Units to maximize commercial opportunities generated through strategic alliances while maintaining Sales ownership of customer relationships and revenue. <br><br>Partner Program Management:<br><br>Own CNS participation across strategic partner programs, certifications, competencies, and partner tier strategy. Define and execute the roadmap for achieving and maintaining strategic partner status with key technology vendors. Negotiate and secure vendor funding, rebates, discounts, incentives, MDF, and other commercial benefits. Establish annual Joint Business Plans with strategic partners and monitor performance against agreed objectives. <br><br>Sales & Pre-Sales Enablement:<br><br>Define the partner enablement strategy across Sales, Pre-Sales, Marketing, and Business Units. Establish partner training, certification, and enablement roadmaps aligned with strategic partnerships. Drive the development of joint solution offerings aligned with CNS’s services portfolio. Ensure Business Units effectively leverage partner capabilities to accelerate customer opportunities and strengthen solution positioning. <br><br>Marketing & Ecosystem Development:<br><br>Define and own the annual alliance marketing and ecosystem development strategy. Sponsor joint marketing campaigns, executive customer engagements, industry events, and strategic partner initiatives. Drive the expansion of CNS strategic partner ecosystem by identifying and developing new technology partnerships. Represent CNS in partner ecosystem initiatives and events. Build and maintain relationships with leading industry analysts (e.g., Gartner, IDC) through regular briefings and engagements to strengthen CNS market visibility and positioning. <br><br>Performance Management & Reporting:<br><br>Own the Alliance Performance Framework and establish KPIs to measure alliance performance and business impact. Be accountable for partner influenced pipeline, vendor funding, partner tier progression, and alliance value realization. Establish executive dashboards and provide regular performance updates to the GM and Leadership Team. Continuously assess and optimize the partner ecosystem to maximize business impact. <br><br>New Partnership Development:<br><br>Identify, evaluate, and establish new strategic partnerships aligned with CNS business strategy and growth objectives. Develop business cases and long-term partnership strategies for new alliances. Lead commercial negotiations for partnership agreements, MSAs, and strategic collaboration frameworks in coordination with Legal, Finance, and Business Units. Define and implement structured onboarding and governance frameworks for new strategic partners. Monitor market trends, emerging technologies, and competitive developments to identify high value partnership opportunities. <br><br>Governance and Operating Model:<br><br>Define, own, and continuously enhance the Strategic Alliances & Partnerships Governance Framework for CNS. Chair Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs), and strategic governance forums with technology partners. Define alliance operating standards, engagement models, and governance processes across all regions. Ensure alignment between Sales, Business Units, Marketing, Finance, Legal, Procurement, Pre-Sales, and Delivery to maximize the value of strategic partnerships. Maintain clear accountability whereby Sales retains ownership of customer relationships, commercial negotiations, and revenue, while the Head of Strategic Alliances & Partnerships owns partner strategy, executive relationships, alliance governance, and partner generated business. <br><br>Qualifications<br><br>Education<br><br>Bachelor's degree in Business or Technology MBA is a plus<br><br>Experience<br><br>15 - 20 years of experience in ICT industry with significant experience in strategic alliances, partner management, or business development within the technology or system integration industry. Previous experience leading a Strategic Alliances or Partner function at a regional level. Experience working across multiple geographies, preferably within the GCC. Experience establishing alliance governance frameworks and executive engagement models. Experience building or scaling a strategic alliances function within a growing organization. <br><br>Additional Information<br><br>Skills & Abilities<br><br>Proven experience developing and executing alliance strategies and managing executive relationships with global technology vendors (e.g., Microsoft, Oracle, Cisco, Dell, HPE, Palo Alto, IBM, Service Now, SAP, etc.) and driving strategic partnerships. Demonstrated success in driving partner generated pipeline, securing vendor funding, rebates, incentives, and strategic business growth. Proven experience negotiating commercial agreements, partnership frameworks, MSAs, tier commitments, and vendor investments. Experience presenting alliance strategy, partnership performance, and business outcomes to executive leadership. <br><br>Compliance with policies and procedures based on the ISO standards adopted by CNS.

About Ode With Anthropic<br><br>How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages?<br><br>Anthropic is defining frontier AI. Ode is the team bringing frontier AI into practice.<br><br>We are a team of experienced builders who care deeply about getting complex AI systems into production, with strong conviction about what makes them succeed. As Anthropic’s services venture, we tackle the hardest, most consequential AI problems for companies with real stakes, working closely with their Applied AI and Product teams to turn frontier technology into real world impact.<br><br>We're backed by Anthropic, Blackstone, Hellman & Friedman, Goldman Sachs, General Atlantic, Leonard Green & Partners, Apollo Global Management, GIC, and Sequoia Capital.<br><br>We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai.<br><br>The Role<br><br>Our customers come to us with ambitious, often fuzzy goals — make content moderation faster, customer service cheaper and better, unlock new integrations, automate the workflows no one else can touch.<br><br>Your job is to turn those goals into AI-powered solutions that work in the real world, and to own the journey from first conversation to live system to real business impact.<br><br>This Is a Forward-deployed, Full-stack Customer Role<br><br>Part engagement manager — you're the primary face of Ode to the client. Part product manager — you decide what we build and why. Part delivery/program manager — you run the execution motion end-to-end. Part “do whatever it takes" operator — you jump into the gaps to keep things moving.<br><br>What You’ll Do<br><br>Own the customer relationship end-to-end. Act as the customer's day-to-day strategic partner and primary point of contact, building trust across all levels of the organization and being candid about tradeoffs. Shape what we build and why. Translate ambiguous business problems into crisp problem statements, user journeys, and success metrics — and work with customers to define what "success" actually means. Turn messy problems into shipped solutions. Translate ambiguous needs into clear requirements, PRDs, and plans for engineers. Shape workflows, edge cases, and evaluation criteria for AI-powered systems. Drive execution across multiple AI products. Run the day-to-day rhythm — planning, check-ins, risk tracking — and coordinate between customers, engineers, designers, and Ode teammates to keep work unblocked and on time. Help create demand, not just fulfill it. Jump on early, messy conversations where the project is still a vague idea. Help founders and sales tease out real pain, sketch solution approaches live, and spot expansion opportunities. Drive adoption and long-term impact. Work with client teams on rollout, enablement, and change management so the systems you build actually get used. Bring back insights that inform Ode's playbooks and product direction. Bring judgment and clarity. When requirements are fuzzy or customers change course, be the person in the room who can say: here's what we're trying to do, here's what we know, here's the plan.<br><br>What You Bring<br><br>Customer-facing, high-stakes experience. You've led projects where customers were under pressure, stakeholders weren't aligned, and the path wasn't obvious. You're comfortable pushing back, reframing the problem, and holding the line on quality. We typically look for 6-10 years in product, consulting, or implementations, although we care more about what you've done than the label on your resume. Real product and delivery experience. You've built and shipped products with engineers and designers across multiple cycles. You can run an execution rhythm — stand-ups, planning, tracking, retros — without turning it into process theater. -Structured problem-solving and communication. You ask good questions, structure chaos, and turn ambiguity into a plan — moving from whiteboarding with execs to writing a crisp doc for engineers without losing the plot. Bias for action and ownership. You roll up your sleeves and make things happen, whether that's writing a scrappy SQL query, drafting a support playbook, or jumping into a last-minute exec demo. - Comfort with ambiguity and intensity. You like high-energy environments, messy problems, and "we haven't done this before" projects. You can juggle multiple customers, keep priorities straight, and make good calls with incomplete information. AI curiosity, not AI Dogma. You don't need deep AI expertise on day one — you do need strong reasoning, a desire to learn fast, and a willingness to overuse AI in your own workflow.<br><br>How Ode Is Different<br><br>A typical PM here ships two to three products per year and learns from dozens more. You have outsized autonomy on each product — but you won't have a year to polish a single system. The upside is constant time on the frontier of models and tooling, and a muscle for AI product development that's hard to build anywhere else.<br><br>Many PMs look back at this as the biggest growth period of their career. But it's possible you won't like it — we recommend using the interview process to hear what our team members think.<br><br>Our Values<br><br>Overdeliver: We are writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world’s best applied AI team. Overuse AI: We obsessively explore and experiment with Claude to push the frontier of applied AI and share what we learn with our teammates. Over”engineer” the Culture: We’re building a culture that attracts and retains top applied AI talent, and we stress test large decisions through the perspective of our world class builders.<br><br>Location<br><br>Dubai<br><br>Work Arrangement: 4 days in-person, Fridays remote<br><br>Benefits<br><br>???? Competitive Compensation Package: Attractive salary aligned with your experience ???? Unlimited PTO: Take the time you need to relax and rejuvenate.???? Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy.???? Team Events and Activities: Regular events to build camaraderie and a strong team spirit.<br><br>Ready to join us?

Job Purpose The IT Manager is responsible for managing, developing and maintaining the company's complete technology environment, including business systems, internal platforms, IT infrastructure, cybersecurity, networks, servers, websites, customer-facing applications, telephony systems, backups and technology requirements for real estate projects and new branches. The role acts as the technical owner of the company's IT environment and works closely with Management, Sales, Finance, Legal, Marketing, Customer Service and Project teams to translate operational requirements into secure and effective technology solutions. Key Responsibilities1. IT Strategy & Operations Manage the company's overall IT operations, systems, infrastructure and technology requirements. Develop and implement IT solutions based on business and departmental requirements. Ensure availability, reliability, performance and security of business-critical systems. Establish IT standards, procedures, access controls and technical documentation. Manage day-to-day IT troubleshooting and user support across departments. Evaluate technology requirements and recommend improvements, upgrades and automation opportunities.2. Business Systems & San Zen Portal Manage and administer the company's internal San Zen Portal. Manage user accounts, permissions, roles and access levels. Develop and implement workflows and system improvements based on departmental requirements. Support users and troubleshoot portal-related issues. Coordinate system enhancements, testing, implementation and ongoing optimization. Maintain technical and functional documentation for internally developed systems.3. Sales & Finance Systems Manage the company's DEV system supporting Sales and Finance operations. Maintain workflows relating to EOI, Booking Forms, SPA and customer transaction documentation. Configure and maintain document logic, workflow sequences and applicable business rules. Implement approved process changes requested by Sales, Finance or Management. Ensure system continuity, accuracy and appropriate access controls.4. Broker Management System Manage and enhance the company's broker management platform. Support broker registration, activity tracking and follow-up processes. Manage user access, workflows, updates and technical support. Develop system improvements to increase automation and reduce manual coordination.5. Company Website Manage the company's website from a technical perspective. Implement website changes, corrections, new pages, sections and functionality. Coordinate website content requirements with Marketing, Sales and Management. Monitor website performance, availability and technical functionality. Troubleshoot website issues and maintain appropriate security controls.6. Customer Mobile Application Manage the company's customer/owner mobile application and its integrations. Support application releases, updates and technical enhancements. Maintain integration with customer payment-plan functionality. Support integration between the mobile application and smart-home systems. Maintain service and maintenance request functionality. Ensure customer requests, payments and activity integrate correctly with relevant internal systems.7. PBX, Telephony & AI Calling Manage the company's PBX and central telephone infrastructure. Configure extensions, call routing, IVR and related telephony functionality. Manage integrations between telephone systems, AI calling platforms and lead-management systems. Configure and optimize AI call workflows, qualification logic, escalation rules and customer interaction flows. Monitor system performance and continuously improve call workflows based on operational requirements.8. Cybersecurity & Information Security Manage company cybersecurity, network security and system security. Implement and maintain access controls, permissions and secure connectivity. Protect company accounts, devices, networks and business systems. Monitor security risks and investigate suspected security incidents. Implement security controls, system hardening and appropriate preventive measures. Ensure employees receive appropriate system access based on their roles and responsibilities.9. Backup & Business Continuity Manage the company's backup and recovery environment. Establish and maintain backup schedules for business-critical systems and information. Monitor backups and verify successful completion. Maintain restoration and disaster-recovery readiness. Periodically test recovery procedures. Maintain documentation covering backup locations, retention and restoration procedures.10. Smart Home & Project IT Infrastructure Act as the technical point of contact for technology infrastructure incorporated into real estate development projects, including:Smart-home system design and integration. Home automation and owner control systems. Smart-home testing and commissioning. CCTV systems and connectivity. Sound systems. Fiber backbone planning and routing. Wi-Fi coverage and access-point planning. IDF rooms, racks and technical layouts. ICT, ELV and low-current infrastructure. Coordination with project teams, consultants and contractors. Testing, troubleshooting and final technical readiness.11. New Branch & Server Room Setup Lead complete IT setup for new company offices and branches. Design and establish server rooms, including racks, servers, switches, cabling and related infrastructure. Configure networks, structured cabling, internet connectivity and secure links between locations. Arrange and configure workstations, printers, telephones, user accounts and other IT equipment. Extend cybersecurity, access controls and backup coverage to new locations. Ensure IT infrastructure is fully operational before branch opening.12. IT Assets & User Management Manage company laptops, desktops, mobile devices and other IT assets. Maintain an accurate IT asset inventory and assignment records. Create, modify and deactivate employee system accounts and access. Coordinate IT requirements for employee onboarding, transfers and offboarding. Ensure company assets and system access are properly returned or disabled during employee separation.13. Cross-Departmental Support Work closely with Sales, Finance, Legal, Marketing, Customer Service, HR and Project teams. Translate business requirements into practical technical solutions. Prioritize IT projects and support requirements according to business needs. Provide technical guidance to management regarding systems, infrastructure, security and technology investments. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or related discipline. Minimum 7–10 years of relevant IT experience, including managerial or technical-lead responsibility. UAE real estate development or property-sector experience is highly preferred. Strong experience with IT infrastructure, networks, servers and cybersecurity. Experience managing or developing business applications, portals and system integrations. Knowledge of cloud services, backup solutions and business-continuity practices. Experience with PBX/VoIP and telecommunications systems. Knowledge of APIs and system integrations. Exposure to smart-home, CCTV, ELV, fiber and project IT infrastructure is highly desirable. Experience supporting multi-department and multi-location business operations. Key Skills & Competencies IT infrastructure and network management Systems administration Business application management Cybersecurity and information security System development and integration Database and API understanding Cloud and backup technologies Business continuity and disaster recovery PBX/VoIP and telecommunications Smart-home and ELV infrastructure Project management Vendor and contractor management Technical troubleshooting Leadership and stakeholder management Strong analytical and problem-solving skills<br>Authority & Accountability The IT Manager will be accountable for the operational reliability, security and technical continuity of the company's IT environment and will ensure that technology solutions support the company's business objectives while maintaining appropriate security, access control, documentation and business-continuity standards.

About Complyance:Complyance builds technology that helps businesses manage e-invoicing and regulatory-compliance workflows. Our Delivery team implements API, ERP, file-based and manual-upload e-invoicing solutions for enterprise customers across the UAE. We're looking for an early-career engineer excited about APIs, enterprise systems and financial technology. <br>About the Role:Complyance is looking for a delivery-focused Project Manager – E-Invoicing Implementations to manage enterprise e-Invoicing implementation projects for customers across the UAE, owning delivery from initiation through planning, execution, UAT, go-live, hypercare, closure and transition to Customer Success and Support. Projects may span multiple legal entities, ERP systems, business units and implementation partners, combining API integrations, manual-upload processes and phased deployments. Based in Dubai, the PM will coordinate customer and internal workstreams, manage risks and governance, and ensure deliverables and milestones are met within approved scope and timeline, remaining accountable to the Director – PMO & Delivery while working closely with customer sponsors. Frequent travel to customer sites may be required for discovery, governance, UAT, recovery and go-live activities. Customer requests affecting scope, commercials or resourcing must be routed through approved governance.<br>Key Responsibilities<br>1. Project Initiation and Governance Lead formal handover from Sales, reviewing the agreement, SOW, scope and acceptance criteria Prepare and maintain the Project Charter, Project Management Plan and RACIEstablish objectives, milestones, governance forums and escalation paths Conduct kickoff meetings and set documentation, reporting and change-control standards<br>2. Planning and Schedule Management Build and maintain the integrated project schedule, milestones and resource plan Coordinate plans across functional, technical, UAT, product and customer workstreams Track progress against baseline, flag slippage early and maintain the critical path Coordinate implementation waves across entities/ERP systems; plan out-of-hours work in advance<br>3. Scope and Change Control Maintain the approved scope baseline and change-request register Route out-of-scope requests through impact assessment and stakeholder approval Prevent informal requests from becoming unapproved commitments Maintain traceability to milestone acceptance; escalate scope disputes<br>4. RAID and Dependency Management Own the Risks, Assumptions, Issues and Dependencies log, with an owner, date and status for each item Identify dependencies early and track ageing risks and overdue actions Escalate critical risks through governance; maintain the decision log<br>5. Customer and Stakeholder Management Act as the primary governance contact for assigned implementations Run weekly status meetings and prepare executive steering committee materials Communicate status, risks and decisions; facilitate timely customer decisions Manage expectations without unapproved commitments; maintain transparent communication<br>6. Cross-Functional Delivery Coordination Coordinate Functional, Technical, Solution Architecture, UAT, Product, Engineering, Support and Customer Success teams Ensure deliverables and deadlines are clear; resolve cross-functional blockers and escalate resource conflicts Keep requirements, design, testing and deployment plans aligned<br>7. Project Documentation and Controls Maintain the project document register (Charter, Plan, RACI, RAID/Decision/Change logs, Status Reports, Steering materials, Acceptance records, Go-Live checklist, Closure Report) Ensure specialist-owned documents are completed by their correct owners Maintain a complete, auditable project record<br>Note: Coordinates and governs specialist deliverables but does not independently author or approve requirements, architecture, regulatory interpretations or UAT acceptance.<br>8. UAT Coordination Integrate the UAT plan into the project schedule and track prerequisites/dependencies Coordinate with the Implementation Quality Lead and customer stakeholders; monitor defects and acceptance risks. Escalate defects affecting go-live readiness; ensure formal customer UAT acceptance<br>9. Go-Live and Hypercare Own go-live governance, cutover planning and the formal go/no-go meeting Coordinate production deployment, validation and hypercare meetings/escalations Track critical incidents during hypercare and transition issues to Support/Product/Engineering<br>10. Closure and Handover Confirm deliverables and acceptance criteria are complete; obtain final customer acceptance Close, transfer or defer outstanding items; complete the Project Closure Report Coordinate handover to Customer Success and Support, including stakeholder details, documentation, known issues and support arrangements.<br>11. Commercial and Contractual Support Track contracted milestones and acceptance evidence; support milestone-invoicing readiness Document customer-caused delays and maintain evidence for change/extension discussions Escalate margin, scope or contractual risks; do not negotiate pricing/terms without authorisation<br>Required Skills and Experience5–10 years of project management experience in enterprise software, ERP, Saa S or integration implementations, from initiation through go-live, hypercare and closure Experience with API-based integration, ERP/finance-system implementations and file-based/manual-upload models Working knowledge of finance, accounting and invoice processes Strong knowledge of project lifecycle, SDLC and delivery governance; demonstrated RAID, change control and executive reporting experience Strong stakeholder, negotiation and conflict-management skills; excellent written/verbal communication Ability to operate independently across implementations while following Complyance governance •Proficiency with Excel, Power Point, Word, Teams and PM tools; willingness to work UAE business hours<br>Preferred Qualifications Bachelor's degree in Engineering, CS, IT, Business Administration or related discipline PMP, PRINCE2, PMI-ACP, Scrum Master or similar certification Experience with SAP, Oracle, Dynamics 365, Net Suite or similar ERP platforms Experience in e-invoicing, tax technology, regulatory technology or digital transformation Experience managing strategic UAE/GCC customers or multiple entities/ERP systems in parallel<br>Note: Regulatory interpretations remain subject to confirmation by the designated Functional Lead.<br>Key Performance Indicators Achievement of approved milestones and on-time completion of contracted deliverables. Forecast accuracy, schedule control and timely risk/dependency escalation. RAID and decision-log quality; customer action and dependency ageing. Change requests approved before work begins; successful UAT coordination and customer acceptance. Production go-live success and hypercare stability • Documentation quality, steering committee effectiveness and stakeholder satisfaction • Successful transition to Customer Success and Support; protection of scope and delivery margin.<br>Role Boundaries:The Project Manager is not independently authorised to: Interpret tax or regulatory requirements or select/approve solution architecture Commit Product or Engineering to unapproved changes Approve customer UAT or change contracted scope, pricing or terms Share customer credentials or sensitive information through unapproved channels Accept direct changes to employment terms or project allocation from a customer<br>Working Location, Travel and Contract Model:Based in Dubai; may support multiple implementations per complexity and approved capacity Frequent travel to customer offices across the UAE for discovery, governance, UAT, recovery and go-live Travel scheduled per delivery needs with reasonable notice; must follow approved contract and company policies Remains managed by Complyance for allocation, leave, performance and resourcing Contract duration, extension and terms confirmed in the final agreement, validated by qualified UAE HR/legal professionals.<br>Definition of Success: The role is successful when implementations are delivered through controlled governance and agreed milestones; risks and scope changes are identified early; stakeholders receive transparent reporting; go-live and hypercare complete successfully; and each project transitions cleanly to Customer Success and Support.

About Complyance:Complyance builds technology that helps businesses manage e-invoicing and regulatory-compliance workflows. Our Delivery team implements API, ERP, file-based and manual-upload e-invoicing solutions for enterprise customers across the UAE. We're looking for an early-career engineer excited about APIs, enterprise systems and financial technology. <br>About the Role:Complyance is looking for a delivery-focused Project Manager – E-Invoicing Implementations to manage enterprise e-Invoicing implementation projects for customers across the UAE, owning delivery from initiation through planning, execution, UAT, go-live, hypercare, closure and transition to Customer Success and Support. Projects may span multiple legal entities, ERP systems, business units and implementation partners, combining API integrations, manual-upload processes and phased deployments. Based in Dubai, the PM will coordinate customer and internal workstreams, manage risks and governance, and ensure deliverables and milestones are met within approved scope and timeline, remaining accountable to the Director – PMO & Delivery while working closely with customer sponsors. Frequent travel to customer sites may be required for discovery, governance, UAT, recovery and go-live activities. Customer requests affecting scope, commercials or resourcing must be routed through approved governance.<br>Key Responsibilities<br>1. Project Initiation and Governance Lead formal handover from Sales, reviewing the agreement, SOW, scope and acceptance criteria Prepare and maintain the Project Charter, Project Management Plan and RACIEstablish objectives, milestones, governance forums and escalation paths Conduct kickoff meetings and set documentation, reporting and change-control standards<br>2. Planning and Schedule Management Build and maintain the integrated project schedule, milestones and resource plan Coordinate plans across functional, technical, UAT, product and customer workstreams Track progress against baseline, flag slippage early and maintain the critical path Coordinate implementation waves across entities/ERP systems; plan out-of-hours work in advance<br>3. Scope and Change Control Maintain the approved scope baseline and change-request register Route out-of-scope requests through impact assessment and stakeholder approval Prevent informal requests from becoming unapproved commitments Maintain traceability to milestone acceptance; escalate scope disputes<br>4. RAID and Dependency Management Own the Risks, Assumptions, Issues and Dependencies log, with an owner, date and status for each item Identify dependencies early and track ageing risks and overdue actions Escalate critical risks through governance; maintain the decision log<br>5. Customer and Stakeholder Management Act as the primary governance contact for assigned implementations Run weekly status meetings and prepare executive steering committee materials Communicate status, risks and decisions; facilitate timely customer decisions Manage expectations without unapproved commitments; maintain transparent communication<br>6. Cross-Functional Delivery Coordination Coordinate Functional, Technical, Solution Architecture, UAT, Product, Engineering, Support and Customer Success teams Ensure deliverables and deadlines are clear; resolve cross-functional blockers and escalate resource conflicts Keep requirements, design, testing and deployment plans aligned<br>7. Project Documentation and Controls Maintain the project document register (Charter, Plan, RACI, RAID/Decision/Change logs, Status Reports, Steering materials, Acceptance records, Go-Live checklist, Closure Report) Ensure specialist-owned documents are completed by their correct owners Maintain a complete, auditable project record<br>Note: Coordinates and governs specialist deliverables but does not independently author or approve requirements, architecture, regulatory interpretations or UAT acceptance.<br>8. UAT Coordination Integrate the UAT plan into the project schedule and track prerequisites/dependencies Coordinate with the Implementation Quality Lead and customer stakeholders; monitor defects and acceptance risks. Escalate defects affecting go-live readiness; ensure formal customer UAT acceptance<br>9. Go-Live and Hypercare Own go-live governance, cutover planning and the formal go/no-go meeting Coordinate production deployment, validation and hypercare meetings/escalations Track critical incidents during hypercare and transition issues to Support/Product/Engineering<br>10. Closure and Handover Confirm deliverables and acceptance criteria are complete; obtain final customer acceptance Close, transfer or defer outstanding items; complete the Project Closure Report Coordinate handover to Customer Success and Support, including stakeholder details, documentation, known issues and support arrangements.<br>11. Commercial and Contractual Support Track contracted milestones and acceptance evidence; support milestone-invoicing readiness Document customer-caused delays and maintain evidence for change/extension discussions Escalate margin, scope or contractual risks; do not negotiate pricing/terms without authorisation<br>Required Skills and Experience5–10 years of project management experience in enterprise software, ERP, Saa S or integration implementations, from initiation through go-live, hypercare and closure Experience with API-based integration, ERP/finance-system implementations and file-based/manual-upload models Working knowledge of finance, accounting and invoice processes Strong knowledge of project lifecycle, SDLC and delivery governance; demonstrated RAID, change control and executive reporting experience Strong stakeholder, negotiation and conflict-management skills; excellent written/verbal communication Ability to operate independently across implementations while following Complyance governance •Proficiency with Excel, Power Point, Word, Teams and PM tools; willingness to work UAE business hours<br>Preferred Qualifications Bachelor's degree in Engineering, CS, IT, Business Administration or related discipline PMP, PRINCE2, PMI-ACP, Scrum Master or similar certification Experience with SAP, Oracle, Dynamics 365, Net Suite or similar ERP platforms Experience in e-invoicing, tax technology, regulatory technology or digital transformation Experience managing strategic UAE/GCC customers or multiple entities/ERP systems in parallel<br>Note: Regulatory interpretations remain subject to confirmation by the designated Functional Lead.<br>Key Performance Indicators Achievement of approved milestones and on-time completion of contracted deliverables. Forecast accuracy, schedule control and timely risk/dependency escalation. RAID and decision-log quality; customer action and dependency ageing. Change requests approved before work begins; successful UAT coordination and customer acceptance. Production go-live success and hypercare stability • Documentation quality, steering committee effectiveness and stakeholder satisfaction • Successful transition to Customer Success and Support; protection of scope and delivery margin.<br>Role Boundaries:The Project Manager is not independently authorised to: Interpret tax or regulatory requirements or select/approve solution architecture Commit Product or Engineering to unapproved changes Approve customer UAT or change contracted scope, pricing or terms Share customer credentials or sensitive information through unapproved channels Accept direct changes to employment terms or project allocation from a customer<br>Working Location, Travel and Contract Model:Based in Dubai; may support multiple implementations per complexity and approved capacity Frequent travel to customer offices across the UAE for discovery, governance, UAT, recovery and go-live Travel scheduled per delivery needs with reasonable notice; must follow approved contract and company policies Remains managed by Complyance for allocation, leave, performance and resourcing Contract duration, extension and terms confirmed in the final agreement, validated by qualified UAE HR/legal professionals.<br>Definition of Success: The role is successful when implementations are delivered through controlled governance and agreed milestones; risks and scope changes are identified early; stakeholders receive transparent reporting; go-live and hypercare complete successfully; and each project transitions cleanly to Customer Success and Support.