office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge&nbsp;<br>Computer and strong hospitality skills<br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification&nbsp;<br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>Specific Duties<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.&nbsp;<br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures.&nbsp;<br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.&nbsp;<br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed.&nbsp;<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents&nbsp;<br>Understands and complies with loss prevention policies and procedures.<br>Supervises &amp; assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Be able to perform any additional scope of duties if requested by the Management.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Key Responsibilities1. Develop, recruit and enable partners to sell the company's solutions effectively.2. Identify, qualify, and secure new opportunities within public or enterprise sector.3. Explore and target new high-value clients in specific vertical industries.4. Build and maintain long-term business relationships with Named Clients.5. Provide market insights, competitor analysis, and feedback to senior management for strategic decision-making.6. Representing the company at industry events, conferences, and partner forums to strengthen.<br>Qualifications & Experience1. Minimum 2 years of proven sales experience in ICT Field.2. Presentable, confident, and able to deal with senior managers and C-level leaders.3. Strong knowledge of sales cycle process.4. Preferably ISP/DSP/ICT/IT background selling services, solutions, and hardware.

<ul><li>Develop and execute a comprehensive social media strategy that aligns with brand objectives and drives measurable engagement.</li><li>Create visually stunning and on-brand graphics, illustrations, and other visual assets for all social media platforms, ensuring consistent aesthetic.</li><li>Manage and grow social media communities across various platforms, fostering meaningful interactions and responding to inquiries promptly.</li><li>Plan, schedule, and publish engaging content, including compelling copy and eye-catching visuals, optimized for each platform's audience.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Graphic Design, Marketing, Communications, or a related field.</li><li>Minimum of 3-5 years of proven experience in social media management and graphic design.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software.</li><li>Expertise in managing major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their analytics.</li></ul>

<ul><li>Develop and execute a comprehensive social media strategy that aligns with brand objectives and drives measurable engagement.</li><li>Create visually stunning and on-brand graphics, illustrations, and other visual assets for all social media platforms, ensuring consistent aesthetic.</li><li>Manage and grow social media communities across various platforms, fostering meaningful interactions and responding to inquiries promptly.</li><li>Plan, schedule, and publish engaging content, including compelling copy and eye-catching visuals, optimized for each platform's audience.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Graphic Design, Marketing, Communications, or a related field.</li><li>Minimum of 3-5 years of proven experience in social media management and graphic design.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software.</li><li>Expertise in managing major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their analytics.</li></ul>

<ul><li>Oversee all hotel financial operations, including accounts payable, accounts receivable, payroll, and general ledger management, ensuring accuracy and compliance.</li><li>Develop and manage the hotel's annual budget, forecasting revenue and expenses, and identifying cost-saving opportunities.</li><li>Prepare and analyze monthly financial statements, variance reports, and management reports to provide insights into hotel performance.</li><li>Implement and maintain robust internal controls to safeguard hotel assets and prevent fraud.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Accounting, Finance, or a related field, demonstrating a strong foundation in financial principles.</p></li><li><p>Professional accounting certification (e.g., CPA, CMA) is highly preferred, showcasing advanced expertise.</p></li><li><p>Minimum of 10 years of progressive experience in hotel accounting or financial management, with a proven track record.</p></li><li><p>Proficiency in hotel property management systems (PMS) and accounting software (e.g., QuickBooks, SAP, Oracle).</p></li></ul>

<ul><li>Define project scope, objectives, and deliverables in collaboration with stakeholders to ensure alignment with business goals.</li><li>Develop detailed project plans, including timelines and resource allocation, to guide the project team towards successful delivery.</li><li>Lead cross-functional teams by facilitating clear communication and collaboration, ensuring all members understand their roles and responsibilities.</li><li>Monitor project progress and performance against established milestones, proactively addressing issues to keep the project on track.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in civil engineer, project management, related field to ensure foundational knowledge.</p></li><li><p>10-15 years of relevant project management experience in a similar industry, demonstrating a proven track record of successful project delivery.</p></li><li><p>PMP or equivalent project management certification to validate expertise and commitment to the profession.</p></li><li><p>Experience with Agile methodologies, showcasing adaptability to various project management frameworks and practices.</p></li></ul>

<ul><li>Oversee all on-site civil engineering activities, ensuring adherence to project plans, specifications, and quality standards from inception to completion.</li><li>Develop and implement comprehensive site safety plans, conduct regular safety audits, and foster a proactive safety culture to minimize incidents and ensure compliance.</li><li>Manage and coordinate all site personnel, subcontractors, and suppliers, ensuring efficient resource allocation and timely task execution.</li><li>Control project budgets and timelines by monitoring expenditures, identifying potential cost overruns, and implementing corrective actions to maintain financial targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil Engineering or a related field from an accredited institution.</li><li>Minimum of 5-7 years of progressive experience in civil construction site management.</li><li>Professional Engineer (PE) license or equivalent professional certification is highly desirable.</li><li>Proven track record of successfully managing large-scale civil infrastructure projects.</li></ul>

<ul><li>Ensure meticulous adherence to all labor laws, statutory regulations, and company policies, proactively identifying and mitigating compliance risks.</li><li>Oversee the accurate and timely processing of payroll, including salary calculations, tax deductions, and benefits administration, ensuring all employees are paid correctly.</li><li>Manage employee onboarding and offboarding processes, ensuring all legal documentation and procedures are completed flawlessly.</li><li>Develop and implement HR policies and procedures that align with legal requirements and best practices, fostering a compliant and fair work environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Human Resources, Law, Business Administration, or a related field.</p></li><li><p>Minimum of 3-5 years of progressive experience in HR, with a strong focus on legal compliance and payroll.</p></li><li><p>Proven expertise in interpreting and applying complex labor laws and employment regulations.</p></li><li><p>Proficiency in payroll software and HRIS systems </p></li></ul>

<ul><li>Develop, implement, and maintain comprehensive HSSE policies and procedures aligned with industry best practices and regulatory requirements.</li><li>Lead and manage the HSSE team, fostering a culture of safety, health, and environmental stewardship throughout the organization.</li><li>Conduct regular risk assessments, hazard identification, and incident investigations to proactively mitigate potential risks and prevent recurrence.</li><li>Oversee the implementation of safety training programs and ensure compliance with all relevant health, safety, and environmental legislation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or a related field.</p></li><li><p>Professional certifications such as CSP, CIH, NEBOSH International General Certificate, or equivalent.</p></li><li><p>Minimum of 12-15 years of progressive experience in HSSE management, preferably within the oil and gas, construction, or manufacturing sectors.</p></li><li><p>Proven experience in developing and implementing robust HSSE management systems (e.g., ISO 45001, ISO .</p></li><li><p>The following candidates are available to join immediately</p></li></ul>

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Responsibilities Develop and execute strategies to drive business in new and existing markets Partner with Talent Acquisition to identify and recruit top sales talent Mentor employees to help them achieve individual & team objectives<br>Qualifications Bachelor's degree or equivalent experience in Business 3+ years' of sales experience Excellent written and verbal communication skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Team Management experience a must&nbsp;</li><li><span><span>Source&nbsp; new business volumes through various sales activities&nbsp;for SME Asset Team specializing in&nbsp;</span><strong>POS Loans (Merchant Acquiring) and POS buyout Finance.</strong></span></li><li><span><span>End to End Sales ( self closure)</span></span></li><li><span><span>Manage Team Size of 10 -11 teammates ,</span></span></li><li><span><span>Sourcing New clients &nbsp;</span></span></li><li><span><span>Portfolio management</span></span></li><li><span><span>Cross sell Insurance products&nbsp;</span></span></li><li><span><span>Product Initiatives</span></span></li><li><span><span>Managing the Credit Risk quality of the Portfolio &nbsp; &nbsp;</span></span></li></ul><br> </div>

<ul><li><p><strong>Minimum 10 years of proven UAE FMCG Traditional Trade (TT) sales experience</strong>, with at least <strong>7 years in a managerial role</strong>.</p></li><li><p><strong>Extensive knowledge of the UAE Traditional Trade market</strong>, including groceries, baqalas, wholesalers, distributors, and independent retail outlets.</p></li><li><p>Strong network with key wholesalers, distributors, and major TT customers across the UAE.</p></li><li><p>Proven track record of consistently achieving and exceeding sales, volume, and profitability targets.</p></li><li><p>Strong expertise in route-to-market strategy, sales planning, distribution expansion, and market penetration.</p></li><li><p>Demonstrated ability to build, lead, coach, and inspire high-performing sales teams.</p></li><li><p>Strong commercial acumen with expertise in pricing, trade promotions, negotiations, forecasting, budgeting, and P&L management.</p></li><li><p>Ability to identify market opportunities, analyze competitor activities, and implement effective growth strategies.</p></li><li><p>Excellent leadership, communication, negotiation, and decision-making skills.</p></li><li><p>Strong analytical skills with experience in sales reporting, KPI management, and business performance analysis.</p></li><li><p>Proficient in Microsoft Office and ERP/CRM systems.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field; an MBA is a plus.</p></li><li><p>Minimum of 7-15 years of progressive sales experience, with at least 3 years specifically in managing traditional trade channels.</p></li><li><p>Proven track record of successfully leading and developing sales teams to achieve ambitious targets in a competitive market.</p></li><li><p>Deep understanding of the traditional trade landscape, including distribution models, retail dynamics, and consumer purchasing behaviors.</p></li></ul>

<ul><li><p>lead and oversee all surveying activities across OUR projects, including desalination plants, marine infrastructure, coastal works, and civil construction projects. </p></li><li><p>The role requires strong leadership, technical expertise, and experience managing survey teams and delivering accurate survey solutions throughout project lifecycles.</p></li><li><p>Lead and manage all survey activities across multiple projects.</p></li><li><p>Develop survey strategies, procedures, and standards to ensure accurate and efficient project execution.</p></li><li><p>Oversee land, marine, hydrographic, and construction surveying activities.</p></li><li><p>Manage survey teams, equipment, resources, and subcontractor activities.</p></li><li><p>Review and approve survey reports, calculations, drawings, and deliverables.</p></li><li><p>Provide technical guidance on hydrographic surveys, geotechnical surveys, setting out, and construction surveys.</p></li><li><p>Coordinate with project managers, engineering teams, clients, and consultants to support project requirements.</p></li><li><p>Ensure compliance with project specifications, quality standards, and HSE requirements.</p></li><li><p>Support tendering and pre-construction activities by reviewing survey requirements and methodologies</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in <strong>Surveying, Geomatics, Civil Engineering, or related discipline</strong>.</p></li><li><p>Minimum <strong>15 years of experience in surveying, with significant experience managing survey functions for large-scale infrastructure, marine, or desalination projects</strong>.</p></li><li><p>Proven experience leading survey teams across multiple projects.</p></li><li><p>Strong knowledge of <strong>hydrographic surveying, land surveying, marine works, pipelines, intake/outfall structures, and civil construction activities</strong>.</p></li><li><p>Strong knowledge of survey software and data processing tools.</p></li><li><p>Experience working with major clients, consultants, and EPC contractors in the UAE/GCC is preferred.</p></li><li><p>Excellent leadership, communication, and project coordination skills</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Drive sales team performance by setting and tracking ambitious sales targets, ensuring consistent achievement and exceeding expectations.</li><li>Develop and implement innovative sales strategies, focusing on market analysis and customer insights to capture new opportunities and increase revenue.</li><li>Lead and mentor a high-performing sales team, providing coaching, training, and support to enhance their skills and foster a collaborative environment.</li><li>Manage and maintain key customer relationships, acting as the primary point of contact for strategic accounts and resolving critical issues.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A leading trading and manufacturing company in Dubai is looking for experienced <strong>Sales Managers</strong> with a strong background in building products.</p><p><strong>Requirements:</strong></p><ul><li><p>6–12 years of sales experience in the UAE</p></li><li><p>Proven experience in building products, construction materials, or related industries</p></li><li><p>Mechanical or Civil Engineering qualification preferred</p></li><li><p>Valid UAE driving licence is mandatory</p></li><li><p>Strong communication, negotiation, and customer relationship skills</p></li><li><p>Result-oriented and target-driven</p></li><li><p>Must be available to join immediately</p></li></ul><p><strong>Salary:</strong> AED 6,000–9,000 per month, depending on experience and capabilities.</p><p></p></section>

<p><strong>Job Description:</strong></p><p><br></p><ul><li> 4+ years of total work experience (with minimum 2 years in product management domain)</li><li> Academic background in computer science or IT is preferable but not mandatory</li><li> MBA is a plus but not mandatory</li><li> Strong customer empathy, with an ability to transform complex data and customer insights into a prioritized roadmap</li><li> Passionate about latest technology trends &amp; ability to understand and challenge software implementation decisions.</li></ul>

The job purpose is to onboard potential quality clients with focus on liability products for Emirati & Islamic segment in the assigned region. In addition, the candidate will be required to handle other product offering like Personal loans, Cards, Insurance, and other products offered by the bank.<br>The job holder will also be responsible in managing the relationship and support the client in any service-related matters and onboard Mashreq Gold profile clients.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Manage accounting operations and the finance team.</li><li>Prepare financial reports, budgets, and cash-flow forecasts.</li><li>Monitor collections, payments, receivables, and payables.</li><li>Oversee bank reconciliations, facilities, and letters of credit.</li><li>Ensure compliance with UAE VAT, Corporate Tax, and audit requirements.</li><li>Provide financial analysis and recommendations to management.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Bachelor’s degree in Accounting or Finance.</li><li>Minimum 5 years of experience, including managerial experience.</li><li>Strong knowledge of UAE accounting and tax regulations.</li><li>Proficiency in Financial systems; Al Khazin - Quickbooks is preferred.</li><li>Strong analytical, leadership, and communication skills.</li><li>Good command of Arabic and English.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br> <p>Guest Service Responsibilities<br> • The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.<br> • The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.<br> • The Service Center Agent must ensure that through personal presentation, telephone manner, effective and efficient work practices and guest service standards, that guests and callers “first” impression of Hotel is a lasting one of genuine warmth and friendliness and of high standards.<br> • Follow up: The Service Center Agent will act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.<br> • Telephone transfers: The Service Center Agent will be attentive to all guest requests and will ensure his/her entire satisfaction the service provided. She/he will ensure to transfer a call to the right person; he/she will introduce the person on line before to hang off. The Service Center Agent must know by heart all the telephone extensions of the Hotel in order to be more efficient.<br> • Privacy: The Service Center Agent will be attentive to respect the privacy/confidentiality of the information, or guest names available at the operator room. He/she will ensure not to transmit any guest name, or guest history information.<br> • Wake-Up Calls: The Service Center Agent will ensure that any wake-up call requested by a guest is performed at the exact time according to the established procedure.<br> • Guest Messages: The Service Center Agent will be attentive when they receive a message for a guest to take all the information and record them carefully. She/he well ensures that the guest has well received the message with full information.<br> • Calls Handling: The Service Center Agent is responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required.<br> • Guest Knowledge: The Service Center Agent must have a good knowledge of the Sofitel So Bangkok guests, especially all the VIP and will mention their name on the phone as often as possible.</p><br><br> <p>Technical Responsibilities<br> • Organization: She/he will ensure that Service Centre Room is perfectly tidy at any time.<br> • F&amp;B Knowledge: The Service Center Agent has to ensure his/her full knowledge about the hotel outlets and menus. . The Solution Centre Officer must know on a daily basis the dishes of the day and have a good knowledge of Room service menu with all characteristics.<br> • F&amp;B Order: The Service Center Agent will be attentive to get all details of a Room Service order, asking the accurate questions. All will be carefully recorded in a logbook and the full details will be given to the Room Service staff. The Service Center Agent will then ensure that the order is sent on time and reconfirm with the guest if it is reaching his expectations<br> • Housekeeping Follow up: He/she will as well answer all guest requests regarding the housekeeping issues. He/she will then ensure that he/she understands properly the request and will record the full details in the Logbook. The Service Center Agent will then ensure that the request has been followed up on time and will reconfirm with the guest that the proper follow up has been made.<br> • Communication: She/he will be attentive on all information received during the Supervisor briefing. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The Service Center Agent will read the Service Center Agent logbook at the beginning of shift, follow up and keep it updated during his/her shift. Any problem or complaint must be recorded by the The Service Center Agent right away.<br> • Handover: Each end shift, The Service Center Agent will give a full handover to The Service Center Agent of the following shift regarding the activity &amp; pending issues to be followed.<br> • Security Issues: The Service Center Agent has an important role to play in terms of security; he/she has to know by heart all security procedures established and to be able to act accurately if it is required.<br> • To ensure that all the standards and procedures established at the Hotel are reached successfully and permanently.</p><br><br> <p>OTHERS</p><br><br> <p>• Continuous learning through own IDP.<br> • Any other duties as may be assigned by the superior.</p><br><br> <p>ACCOUNTABILITIES</p><br><br> <p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br> <p>COMPANY’S CULTURE</p><br><br> <p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br> <p>CONFIDENTIALITY</p><br><br> <p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br> <p>JOB REQUIREMENT </p><br><br> <p>1. Bachelor degree in Hotel Management or any relevant discipline<br> 2. Minimum of 1 years in Call Center experience, preferably in a hospitality business<br> 3. Knowledgeable both in Call Center operation and technical<br> 4. Have excellent English &amp; Russian communication skills both in written and spoken posses professional disposition with excellent communication and interpersonal skills</p><br><br> <br><br> </div>

<ul><li><p>Ø Oversee daily operations and ensure efficient execution of all fit-out and interior design projects. Ø Develop and implement operational strategies, policies, and procedures. Ø Manage project planning, scheduling, and resource allocation. Ø Ensure projects are delivered on time, within budget, and to required quality standards. Ø Monitor project performance, costs, productivity, and profitability. Ø Coordinate with design, engineering, procurement, production, and site teams. Ø Manage subcontractors, suppliers, and vendors to ensure timely delivery of materials and services. Ø Review and approve project execution plans and work schedules. Ø Ensure compliance with company policies, contractual obligations, and regulatory requirements. Ø Lead, mentor, and evaluate project managers, site managers, engineers, and operational staff. Ø Monitor and enforce Health, Safety, and Environmental (HSE) standards across projects. Ø Identify operational risks and implement corrective and preventive actions. Ø Resolve project-related issues, escalations, and resource conflicts. Ø Prepare operational reports, forecasts, and performance updates for management. Ø Maintain strong relationships with clients, consultants, contractors, and stakeholders. Ø Drive continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Ø Support business development by providing operational input for tenders and proposals. Ø Ensure effective utilization of manpower, equipment, and company resources. Ø Approve project execution plans and operational schedules. Ø Allocate manpower, equipment, and operational resources across projects. Ø Assign duties and responsibilities to project and site teams. Ø Approve operational expenditures within approved budgets and delegated authority limits. Ø Recommend recruitment, promotion, training, disciplinary actions, and termination of operational staff. Ø Select, evaluate, and recommend subcontractors and suppliers. Ø Negotiate operational aspects of contracts, procurement, and service agreements. Ø Enforce compliance with company policies, quality standards, and HSE requirements. Ø Suspend or stop work activities that pose safety risks, quality concerns, or contractual non-compliance. Ø Escalate major operational, financial, or contractual issues to senior management. Ø Approve operational reports, progress updates, and project status submissions. Ø Initiate process improvement and cost-saving initiatives. Ø Participate in management meetings and strategic decision-making processes related to operations and project delivery.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Ø Bachelor’s degree in civil engineering, Architecture, Interior Design, Construction or Project Management. Ø 12+ years of experience in interior fit-out, joinery, renovation or construction Ø Project Management Certification PMP, PRINCE2 or Agile Project Management is preferred. Ø Strong leadership and team management skills. Ø Excellent project planning and coordination skills. Ø Budget management and cost control. Ø Vendor and subcontractor management. Ø Negotiation and contract management skills. Ø Strong communication and interpersonal skills. Ø Problem-solving and decision-making abilities. Ø Analytical, reporting, Time management and organizational skills. Ø Proficiency in Microsoft Office, ERP systems, and project management software. Ø Ability to manage multiple projects and deadlines. Ø Ability to lead cross-functional teams effectively. Ø Ability to identify and mitigate project risks. Ø Ability to maintain high-quality standards while controlling costs. Ø Ability to build and maintain relationships with clients, consultants, suppliers, and contractors</p></li></ul>

<br/><ul><li>Lead, plan, and execute construction and transport contracting projects, ensuring timely delivery.</li><li>Prepare project execution plans, work schedules, and allocate resources effectively.</li><li>Ensure compliance with Abu Dhabi Municipality, Al Ain Municipality, and other regulatory authority requirements.</li><li>Manage site activities including supervision, subcontractor management, and workforce coordination.</li><li>Monitor project costs, budgets, and timelines to achieve financial and operational goals.</li><li>Prepare and submit technical reports, project updates, and progress documentation to management and clients.</li><li>Implement quality assurance and safety procedures at project sites.</li><li>Identify project risks and develop mitigation strategies.</li><li>Coordinate with engineers, surveyors, consultants, and clients to resolve technical issues.</li><li>Manage procurement and logistics of project-related materials and equipment.</li><li>Conduct post-project evaluations to identify improvements for future execution.</li></ul><br/><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s Degree in <strong>Civil Engineering, Construction Management, or related discipline</strong> (Master’s preferred).</li><li><strong>10–15 years of proven experience</strong> in managing <strong>infrastructure, roads, and earthworks projects</strong> in the UAE.</li><li>Strong knowledge of <strong>Abu Dhabi Municipality, Al Ain Municipality, and related authority procedures</strong>.</li><li>Hands-on experience in <strong>planning, budgeting, cost control, and project execution</strong>.</li><li>Excellent knowledge of <strong>local regulations, safety standards, and quality requirements</strong>.</li><li>Proficiency in <strong>Primavera, MS Project, and other project management tools</strong>.</li><li>Exceptional leadership skills with the ability to <strong>manage multicultural teams and subcontractors</strong>.</li><li>Strong <strong>analytical, negotiation, and client-handling abilities</strong>.</li><li>Effective communicator in <strong>English and Arabic</strong> (preferred).</li><li>Ability to work under pressure and deliver projects <strong>within deadlines and budget</strong>.</li><li>UAE driving license is an advantage.</li></ul>