office manager Jobs

<ul><li><p>Assist in managing corporate tax and indirect tax matters across multiple GCC jurisdictions, including UAE, KSA, Bahrain, Oman, Qatar, and Kuwait.</p></li><li><p>Support the Tax in Charge in implementing tax strategies aimed at optimizing tax positions while ensuring compliance with applicable laws and regulations.</p></li><li><p>Assist in identifying tax planning opportunities and efficiency improvements across the business.</p></li><li><p>Support the preparation, review, and submission of corporate tax, VAT, and other applicable tax returns within required deadlines.</p></li><li><p>Coordinate sales tax/VAT compliance activities, including taxability reviews, reconciliations, reporting, and remittance processes.</p></li><li><p>Monitor tax compliance requirements and assist in identifying potential tax risks and exposure areas.</p></li><li><p>Assist in maintaining and improving tax processes, systems, and controls in collaboration with Finance and IT teams.</p></li><li><p>Support the implementation and enhancement of tax-related modules and solutions within ERP and other financial systems.</p></li><li><p>Prepare tax calculations, reconciliations, schedules, and supporting documentation for reporting and compliance purposes.</p></li><li><p>Assist in developing tax compliance solutions for e-commerce, digital marketing, and cross-border business activities.</p></li><li><p>Monitor changes in GCC tax laws, regulations, and compliance requirements and communicate relevant updates to stakeholders.</p></li><li><p>Support tax audits, assessments, and inquiries by coordinating with external auditors, consultants, and tax authorities.</p></li><li><p>Prepare documentation and responses required during tax audits and regulatory reviews.</p></li><li><p>Work closely with Finance, Accounting, and Business teams to ensure accurate tax treatment of transactions and business activities.</p></li><li><p>Assist in developing and standardizing tax compliance procedures, templates, and reporting formats.</p></li><li><p>Support training and awareness initiatives for finance and accounting teams on tax-related matters.</p></li><li><p>Maintain accurate and organized tax records, filings, and supporting documentation.</p></li><li><p>Prepare tax reports, analyses, and presentations for management review.</p></li><li><p>Perform other tax-related duties and projects as assigned by the Tax in- Charge.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Accounting, Finance, Taxation, or a related field. Professional qualifications such as CA, ACCA, CPA, CTA, is a must.</p></li><li><p>Minimum 6–8 years of experience in corporate taxation, with at least 2–3 years of experience in the UAE or GCC region.</p></li><li><p>Strong understanding of UAE Corporate Tax, VAT, and GCC tax regulations.</p></li><li><p>Experience in the retail, e-commerce, or FMCG industry is preferred.</p></li><li><p>Previous experience with a Big Four accounting firm (PwC, Deloitte, EY, or KPMG) is an advantage.</p></li><li><p>Experience supporting tax compliance, tax reporting, audits, and tax advisory projects.</p></li><li><p>Strong analytical and problem-solving skills with attention to detail.</p></li><li><p>Ability to manage multiple priorities and meet strict deadlines.</p></li><li><p>Good communication and stakeholder management skills.</p></li><li><p>Proficiency in ERP systems, tax software, and Microsoft Office applications, particularly Excel.</p></li><li><p>Ability to work collaboratively within a team environment and support cross-functional business initiatives.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p>We are looking for a Brand Manager to join our team in Dubai, reporting directly to the Regional Marketing Manager. This role is responsible for managing and developing the Better For You (BFY), Raffaello, and Tablets portfolio across the Gulf region, driving growth through brand strategy, innovation, commercialization, and integrated marketing execution. You will support the development of long-term brand strategies, lead key marketing initiatives, monitor business performance, and identify growth opportunities while ensuring strong cross-functional alignment and successful execution across all consumer touchpoints. The role includes the management and development of one Assistant Brand Manager.</p><br><br> <br> <br> <br> <p>BRAND STRATEGY &amp; PORTFOLIO DEVELOPMENT: Support the Regional Marketing Manager in identifying portfolio priorities and developing long-term strategies for the Better For You, Raffaello, and Tablets portfolio. You will drive brand positioning, portfolio development, consumer engagement strategies, media planning, and innovation priorities, leveraging consumer and market insights to identify growth opportunities and strengthen brand equity.</p><br><br> <p>MARKETING PLANNING &amp; PROJECT MANAGEMENT: Lead the development, execution, and monitoring of integrated marketing plans and campaigns across the portfolio. You will work closely with creative, media, and digital agencies to develop impactful communication strategies and ensure flawless execution across all consumer touchpoints. The role requires a high level of ownership, autonomy, and project leadership.</p><br><br> <p>INNOVATION &amp; COMMERCIALIZATION: Support the commercialization of innovation projects, seasonal initiatives, and portfolio expansion opportunities. You will coordinate cross-functional teams to ensure successful market launches and drive alignment between local requirements and regional objectives.</p><br><br> <p>CONSUMER &amp; MARKET INSIGHTS: Continuously monitor market performance, consumer behavior, shopper trends, competitive activity, and category developments to identify opportunities and risks. Working closely with Consumer &amp; Shopper Understanding (CSU) and internal stakeholders, you will translate insights into actionable business recommendations and growth strategies.</p><br><br> <p>DIGITAL &amp; MEDIA ACTIVATION: Develop and execute integrated marketing campaigns across digital, social media, media, shopper marketing, and in-store activations to strengthen brand equity and consumer engagement. You will collaborate with agencies to develop campaign assets and content, track campaign performance, and optimize investments based on defined KPIs.</p><br><br> <p>COMMERCIAL &amp; SALES PERFORMANCE: Partner with Sales and Trade Marketing teams to support sales planning, forecasting, promotional activities, and portfolio performance management. You will monitor business results, identify performance gaps, and recommend corrective actions to achieve commercial objectives.</p><br><br> <p>PACKAGING &amp; PORTFOLIO MANAGEMENT: Manage packaging-related initiatives, including innovation, seasonal, and promotional projects. You will collaborate with regional stakeholders and external agencies to ensure timely execution and compliance with brand guidelines.</p><br><br> <p>BUDGET &amp; PERFORMANCE MANAGEMENT: Support the management of marketing budgets and monitor brand performance against key financial indicators. You will track investment effectiveness, support forecasting activities, and analyze business performance to identify opportunities and risks.</p><br><br> <p>PEOPLE MANAGEMENT &amp; CROSS-FUNCTIONAL COLLABORATION: Manage, coach, and develop one Assistant Brand Manager while fostering a collaborative and high-performance culture. You will build strong relationships across Marketing, Sales, Trade Marketing, Finance, Supply Chain, Quality, and Consumer &amp; Shopper Understanding teams to ensure alignment and successful execution of business priorities.</p><br><br> <br> <br> <br> <p>The ideal candidate must hold a bachelor’s degree in Marketing, Business Administration, or a related field, with 4–5 years of FMCG experience, including minimum 2–3 years in Marketing. Experience in brand management, integrated marketing campaigns, product launches, consumer insights, and agency management is essential, while exposure to GCC markets and multinational environments is considered an advantage.</p><br><br> <p>A strong marketing mindset, commercial acumen, analytical skills, project management capabilities, and the ability to work autonomously while managing multiple priorities are key to success in this role. Excellent communication, stakeholder management, and influencing skills, combined with a proactive and results-driven approach, are highly valued.</p><br><br> <p>Advanced proficiency in Microsoft Office (Excel and PowerPoint), digital and social media marketing, market analysis, sales forecasting, budget management, and P&amp;L understanding. Fluent in English, with Arabic preferred.</p><br><br> <br> <br> <br> <p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br> <br> <br> <br> <p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br> <br> <br> <br> <p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>Find out more <u>here</u>.</p><br><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Real Estate &amp; Facility manager - Dubai Production Company Setup M/F</p><br><br><p>Permanent</p><br><br><p>Professional, Engineer &amp; Manager</p><br><br><p>Full-time</p><br><br><p>Ready to take part in shaping the future of aerospace in the Middle East? Safran Seats is expanding its industrial footprint with a brand-new production plant, bringing our expertise even closer to customers and the region's dynamic aviation hub. Here, our teams will deliver top-tier Business and Economy Class seats, supporting airline partners.<br>To join this exciting new journey, we are now seeking a Real Estate &amp; Facility Manager – a key role at the heart of our growth to lead the fit-out of our office and industrial facilities.<br>You'll have the unique opportunity to design and implement real estate and facility strategies, building a safe, efficient, and sustainable environment from the ground up as we launch and secure our Dubai operations.<br>As a Real Estate &amp; Facility Manager, your role will be to define and implement our Real Estate and Facility strategies, supporting business growth and ensuring a safe, efficient and sustainable environment as we establish our new operations.<br>In this role you will drive two key missions : <br>- Define and implement the Safran Seats Dubai Real Estate, Facilities, and Footprint Strategy to support business growth, operational efficiency, and asset value.<br>- Lead estate portfolio management, driving space optimization, footprint rationalization, and workplace performance.<br>- Deliver capital investment, fit-out, and infrastructure projects, ensuring adherence to time, cost, and quality targets.<br>- Manage outsourced Facilities Management (Hard/Soft Services) contracts, focusing on governance, commercial performance, and service excellence.<br>- Oversee Total Productive Maintenance (TPM) and asset lifecycle management to maximize reliability, availability, and value.<br>- Lead annual budgeting, forecasting, variance analysis, and cost optimization for Estates &amp; Facilities.<br>- Set and monitor service delivery standards, KPIs, and benchmarking aligned with industry best practice and continuous improvement.<br>- Ensure integration across estate planning, capital investment, workforce, and operational requirements.<br>- Build and maintain strategic relationships with business leaders to align estate and facilities services with objectives.<br>- Drive digitalization and continuous improvement in estate systems, asset information, and reporting.</p><br><br><p>Main role points are listed here; refer internally for the complete description.</p><br><br><p>• Bachelor's degree in Engineering, Facilities Management<br>• Minimum 8 years' relevant experience in Real Estate, Facilities within an industrial/manufacturing environment<br>• Demonstrated success managing facilities projects, including capital investments and fit-outs<br>• Proven ability to manage and optimize outsourced Facilities Management contracts<br>• Hands-on experience implementing workplace safety protocols and HSE compliance programs<br>• Strong financial skills for budget planning, analysis, and cost management<br>• Knowledge of local regulatory <br>• Fluency in English (professional level)<br>• Track record leading teams and engaging stakeholders across functions</p><br><br><br> </div>

Scope of Work:The Franchise Manager will lead franchise business development, focusing on acquiring new franchise partners and managing existing ones to achieve brand growth and profitability. This role requires strong commercial acumen, negotiation skills, and operational understanding of restaurant business performance. The position ensures alignment of franchise operations with Group standards, profitability targets, and strategic objectives.<br>Job Responsibilities: 1. ldentify, evaluate, and recruit potential franchise partners aligned with the Company's strategic growth objectives.2. Develop and execute franchise sales plans to expand the brand's footprint locally and internationally.3. Prepare and deliver detailed franchise proposals, presentations, and investment documents tailored to potential investors,4. Conduct market research, feasibility studies, and financial modelling to assess franchise opportunities.5. Lead negotiations with prospective franchisees and collaborate with legal and finance teams to finalize franchise agreements.6. Represent the company at trade fairs, exhibitions, and industry networking events to promote franchise opportunities.7. Manage the full onboarding process for new franchisees, including site selection, design and layout coordination, brand orientation, procurement planning, and operational setup.8. Ensure all franchise partners adhere to Company standards for restaurant design, equipment, and service excellence.9. Provide ongoing training and operational guidance to new and existing franchisees.10. Collaborate with the operations, marketing, and supply chain teams to ensure seamless restaurant openings and consistent business support.11. Monitor and evaluate franchisee operations to ensure compliance with brand standards, SOPs, and customer experience expectations.12. Review franchisees' P&L- reports, identify performance gaps, and recommend corrective actions to improve profitability.13. Conduct periodic operational audits and compliance checks to safeguard brand integrity.14. Ensure timely renewal and updating of all franchise-related contracts and legal documentation.15. Monitor compliance with UAE laws, regulatory requirements, and internal Company policies.15. Act as the primary point of contact for all franchise partners, maintaining regular communication and strong business relationships.17. Support franchisees in marketing, promotions, and local brand activation to drive sales growth.18. Provide continuous mentorship and guidance to franchise partners to enhance operational efficiency and customer satisfaction.19. Coordinate with finance for royalty management, fee collection, and reconciliation of franchise-related financial obligations.20. Organize and l€!ad franchise review meetings to evaluate performance, share updates, and plan future growth.<br>Qualification:Bachelor's or Master's degree in Business Administration, Marketing & or Hospitality Management. Minimum 8-10 years of experience in franchise management or business development within the F&B industry. Strong commercial acumen and experience in franchise sales, operations, and business relationship management.ln-depth understanding of restaurant operations, P&L analysis, and profitability management. Excellent communication, presentation, and negotiation skills. Strong leadership and team development capabilities. Proficient in MS Office, CRM, and ERP systems.<br>Salary : Max: AED20K Depends On Experience+ Incentives + Other Benefits as per UAE Law. Ability to travel within and outside the UAE as required. Able to join immediately. Arabic speakers preferred. Willing to relocate - Al Ain.

About Us <br>Aldhafra Resort, a serene desert retreat, is nestled on the edge of the Rub’ al Khali, the world’s largest uninterrupted sand desert, just a short distance from the heart of Abu Dhabi. Blending the natural beauty of the desert with warm hospitality, the resort offers a welcoming escape for families, couples, and adventure seekers alike. With comfortable accommodations, a variety of dining options, and engaging activities, Aldhafra Resort provides a relaxing and memorable experience in a truly unique setting.<br>As part of Aldar Hospitality and brought to life by the vision of Aldar Group, Aldhafra Resort reflects a commitment to creating meaningful destinations. Thoughtfully designed with sustainability and cultural authenticity in mind, the resort embraces the charm of the desert while ensuring a comfortable and enjoyable stay for guests of all ages. With Aldar Hospitality’s dedication to exceptional service, Aldhafra Resort is an ideal getaway for those looking to unwind, explore, and connect with nature.<br>About the Job As Food & Beverage Manager, you are responsible for both the short-term and long-term planning and management of the Food and Beverage operations in both the front and back of the house. Your goal is to achieve customer satisfaction and provide quality service while meeting or exceeding financial objectives. This role includes overseeing all Food and Beverage operations within the hotel, which encompasses restaurants, catering, and banquet services. It is essential to handle all situations related to Food and Beverage with efficiency and diplomacy, especially in matters that may impact the hotel's reputation or image.<br>About You You should be a College/University Degree Graduate in Hospitality Management or a related field with a minimum of two years’ experience in a similar role, Middle East experience is an advantage Proven Food and Beverage management experience Working knowledge of various computer software programs (MS Office, Restaurant Management Software, POS) Ability to spot and resolve problems efficiently Mastery in delegating multiple tasks Communication and leadership skills Up to date with Food and Beverage trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded<br>Shape Your Career with Aldhafra Resort Join the team at Aldhafra Resort, a welcoming, family-friendly destination in the heart of the desert. Be part of creating memorable experiences for our guests while growing your career in a warm and supportive environment.<br> Equal Opportunity Statement Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.

About Us <br>Aldhafra Resort, a serene desert retreat, is nestled on the edge of the Rub’ al Khali, the world’s largest uninterrupted sand desert, just a short distance from the heart of Abu Dhabi. Blending the natural beauty of the desert with warm hospitality, the resort offers a welcoming escape for families, couples, and adventure seekers alike. With comfortable accommodations, a variety of dining options, and engaging activities, Aldhafra Resort provides a relaxing and memorable experience in a truly unique setting.<br>As part of Aldar Hospitality and brought to life by the vision of Aldar Group, Aldhafra Resort reflects a commitment to creating meaningful destinations. Thoughtfully designed with sustainability and cultural authenticity in mind, the resort embraces the charm of the desert while ensuring a comfortable and enjoyable stay for guests of all ages. With Aldar Hospitality’s dedication to exceptional service, Aldhafra Resort is an ideal getaway for those looking to unwind, explore, and connect with nature.<br>About the Job As Food & Beverage Manager, you are responsible for both the short-term and long-term planning and management of the Food and Beverage operations in both the front and back of the house. Your goal is to achieve customer satisfaction and provide quality service while meeting or exceeding financial objectives. This role includes overseeing all Food and Beverage operations within the hotel, which encompasses restaurants, catering, and banquet services. It is essential to handle all situations related to Food and Beverage with efficiency and diplomacy, especially in matters that may impact the hotel's reputation or image.<br>About You You should be a College/University Degree Graduate in Hospitality Management or a related field with a minimum of two years’ experience in a similar role, Middle East experience is an advantage Proven Food and Beverage management experience Working knowledge of various computer software programs (MS Office, Restaurant Management Software, POS) Ability to spot and resolve problems efficiently Mastery in delegating multiple tasks Communication and leadership skills Up to date with Food and Beverage trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded<br>Shape Your Career with Aldhafra Resort Join the team at Aldhafra Resort, a welcoming, family-friendly destination in the heart of the desert. Be part of creating memorable experiences for our guests while growing your career in a warm and supportive environment.<br> Equal Opportunity Statement Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.

Key Responsibilities Manage the complete SPA lifecycle, from booking confirmation to contract execution and final documentation. Lead the preparation, review, and approval of Sales Purchase Agreements (SPAs), ensuring accuracy and compliance with applicable regulations. Oversee the SPA documentation team, ensuring timely processing, quality control, and adherence to company standards. Ensure all customer documentation is complete, accurate, and aligned with regulatory requirements before SPA issuance. Coordinate with Sales, Finance, Legal, CRM, and other internal teams to resolve documentation and contract-related matters. Manage SPA amendments, transfers, cancellations, assignments, and related contractual documentation. Maintain proper records of executed agreements, customer files, and transaction documentation. Monitor SPA turnaround times and identify opportunities for process improvement and operational efficiency. Ensure compliance with UAE real estate regulations and support property registration, handover, and related processes. Prepare regular reports on SPA progress, pending agreements, documentation status, and team performance. Develop and implement documentation processes, policies, and best practices. Train and mentor team members to maintain high standards of accuracy, compliance, and customer service.<br>Qualifications & Experience Bachelor's degree in Business Administration, Law, Real Estate, or a related discipline. Minimum 5 years of experience in real estate documentation, SPA management, contract administration, or sales operations. Proven experience managing SPA processes within a UAE real estate developer or property company. Strong understanding of UAE real estate regulations, property registration procedures, and contractual requirements. Experience leading documentation teams and managing cross-functional stakeholders. Excellent communication, organizational, and problem-solving skills. Strong attention to detail with the ability to manage multiple transactions simultaneously. Proficiency in Microsoft Office, CRM platforms, and ERP systems. Fluency in Arabic and English (spoken and written) is mandatory.<br>Key Competencies SPA & Contract Management Real Estate Documentation & Compliance Team Leadership & Development Process Optimization Stakeholder Management Regulatory Compliance Quality Control & Accuracy Customer Experience Management Reporting & Documentation Governance<br>If you meet the above requirements and are ready to grow your career with GFS Development, we'd love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>The Customer Success Manage</b>r is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features.</p><br><br><br><p><b>Job Description</b></p><br><br><p><b><span>Customer Success Manager, AI &amp; Legal Solutions (Middle East &amp; Africa)</span></b></p><br><br><p><span><span>Ready to turn trusted professional-grade AI products into real, measurable outcomes for legal customers across the Middle East and Africa?</span></span></p><br><br><p><span><span>Thomson Reuters are hiring a Customer Success Manager to own outcomes for a portfolio of customers across the Middle East and Africa using AI solutions, translating business goals into measurable success plans, driving adoption from first value to scaled rollout, and building executive-level relationships that make renewals and expansion a natural next step. </span><span>You'll</span><span> combine consultative customer leadership, strong project management, and data-driven execution to embed AI into real legal workflows across markets including the UAE, Saudi Arabia, Qatar, Egypt, South Africa, and Kenya. This role will be based in Dubai, United Arab Emirates.</span></span></p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p><span><span>In this opportunity as Customer Success Manager, AI &amp; Legal Solutions (Middle East &amp; Africa), you will:</span></span></p><br><br><ul><li><p><span><span>Build and </span><span>maintain</span><span> multi-threaded relationships across legal, innovation, KM, IT, and leadership; develop champions and align executive stakeholders on measurable outcomes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Lead onboarding and implementation end-to-end (entitlements, training, rollout planning), then drive ongoing adoption by embedding </span><span>CoCounsel</span><span> into priority legal workflows and practice group routines.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proactively </span><span>identify</span><span>, </span><span>validate</span><span>, and scale new use cases; quantify and communicate ROI through agreed success metrics and QBR-style business reviews.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Manage a portfolio spanning international and regional law firms and corporate legal departments across the Middle East and Africa, tailoring adoption approaches to local practice areas, content sets, and regulatory expectations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work effectively across multiple countries, cultures, and time zones, adapting engagement to markets at </span><span>different stages</span><span> of legal technology maturity.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate with third-party implementation partners and resellers </span><span>operating</span><span> in the region to protect delivery quality, timelines, and the customer experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Capture and communicate voice of the customer to relevant TR functions including leadership, strategy, sales, proposition, presales, customer success, </span><span>marketing</span><span> and product teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support targeted deals by supporting Proofs of Concept and </span><span>facilitated</span><span> trials.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate cross-functional resolution and </span><span>maintain</span><span> proactive communication, timelines, and risk mitigation plans.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare and deliver project presentations and project status reports to prospects and clients.</span></span></p><br><br></li></ul><br><p><b><span>What </span><span>you'll</span><span> own (Outcomes)</span></b></p><br><br><ul><li><p><b><span>Value realisation:</span></b><span><span> define success outcomes with each customer, build success plans, and deliver measurable impact (time saved, workflow adoption, matter coverage, user activation).</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Adoption at scale:</span></b><span><span> drive end-user enablement and “day-to-day” usage through role-based training, champions, and repeatable adoption plays.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Customer health &amp; renewal readiness:</span></b><span><span> monitor product usage and sentiment, </span><span>identify</span><span> risks early, and execute recovery plans to protect retention.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Expansion signal creation:</span></b><span><span> uncover new use cases, broaden stakeholder alignment, and partner with Sales to progress expansions.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Voice-of-customer:</span></b><span><span> turn customer insights into actionable feedback for Product, Proposition, and GTM teams.</span></span></p><br><br></li></ul><br><br><p><span><span>You're</span><span> a proactive, metrics-driven Customer Success Manager who can </span><span>operate</span><span> credibly with senior legal stakeholders and confidently drive change inside complex organisations. You blend consultative relationship management with structured execution, turning onboarding into adoption, and adoption into measurable outcomes, retention, and growth. </span><span>You're</span><span> comfortable working across markets at </span><span>different stages</span><span> of maturity. </span><span>You're</span><span> a fit for the role of Customer Success Manager, AI &amp; Legal Solutions (Middle East &amp; Africa) if you have the following qualifications</span><span>.</span></span></p><br><br><p><span><b><span>Required qualifications</span></b><span>:</span></span></p><br><br><ul><li><p><span><span>4+ years in Customer Success / Account Management / Implementation in B2B SaaS (or comparable client-facing role), owning onboarding, adoption, and retention outcomes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience supporting legal </span><span>customers, or</span><span> working within a legal or regulated professional services environment (law firm, in-house legal team, legal operations, knowledge management, practice innovation, or legal technology).</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Demonstrated ownership of the customer lifecycle: onboarding, success planning, and retention management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Cross-functional collaboration and stakeholder engagement, including with channel and implementation partners.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Product/technical aptitude: ability to quickly learn AI platforms, translate business goals into use cases, and triage common issues before handoff.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Fluent written and spoken English.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Willingness to travel regularly across the Middle East and Africa.</span></span></p><br><br></li></ul><br><p><span><span><b>Preferred qualifications</b>:</span></span></p><br><br><ul><li><p><span><span>Legal qualification (e.g., law degree) and/or 3+ years practising in a law firm or in-house legal team.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Practice innovation, knowledge management, or legal operations experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Hands-on experience with legal software or AI-enabled legal solutions.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience </span><span>operating</span><span> across the Middle East and Africa, or in comparable emerging and high-growth markets, with a working understanding of local legal markets, regulatory environments, and buying cycles.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Arabic or French language skills.</span></span></p><br><br></li></ul><br><p><span>#LI-KL1</span></p><br><br><br><p><b>What’s in it For You?</b></p><br><br><ul><li><p><b><span>Hybrid Work Model: </span></b><span>We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.</span></p><br><br></li><li><p><span><b>Flexibility &amp; Work-Life Balance:</b> </span><span>Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</span></p><br><br></li><li><p><span><b>Career Development and Growth:</b> </span><span>By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</span></p><br><br></li><li><p><b><span>Industry Competitive Benefits:</span></b><span> We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</span></p><br><br></li><li><p><span><b>Culture:</b> </span><span>Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</span></p><br><br></li><li><p><b><span>Social Impact:</span></b><span> Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</span></p><br><br></li><li><p><span><b>Making a Real-World Impact:</b> We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</span></p><br><br></li></ul><br><br><br><br><br><br><p><b>About Us</b></p><br><br><br><p>Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.</p><br><br><br><p>We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.</p><br><br><br><p>As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.</p><br><br><br><p>We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation <span><u>here</u></span>.</p><br><br><br><p>Learn more on how to protect yourself from fraudulent job postings <span><u>here</u></span>.</p><br><br><br><p>More information about Thomson Reuters can be found on <span><u>thomsonreuters.com.</u></span></p><br><br><br> </div>

Minimum Qualifications & Skills<br><br> An Engineering Degree, with 6+ Years experience in Information Security / Data Protection Project Management in BFSI. Hands on experience in leading information security/ cyber security projects. Proficient in application/ technology architectural security design principles, cyber threat assessments, software development life cycle, firewalls, data protection/ security, vulnerability scanning, application security, etc. Demonstrated expertise in the management of technology and application risks and controls Proficient in application/ technology architectural design principles, cyber threat assessments, software development life cycle, firewalls, data protection/ security, vulnerability scanning, application security, etc. Demonstrated expertise in the management of technology and application risks and controls Expertise in Information Security & Data Protection standards (like ISO 27001, PCI DSS, UAE IAS, SWIFT CSP, GDPR, UAE Data Protection, etc.). Strong knowledge of information Security, Data Protection and Banking / IT Systems. Ability to facilitate both technical and business discussions. Strong analytical mindset that allows you to deeply understand topics Excellent verbal and written communication skills combined with a knack for clear articulation Knowledge of Microsoft Office, MS project, MS Share Point, JIRA, Asana or other project management tools Certificates such as CISA, CISM, CISSP, Prince 2, PMP RMP, Agile PM, PMI-ACP, etc.<br><br>Job Responsibilities<br><br> Day-to-day management of information security projects requirements (agile and waterfall) for implementation of business applications and technology systems and including time, scope, budget, etc. Manage the internal relationship with Information Technology (IT) and PMO process owners supporting the service, assisting with the definition and requirements of Information Security requirements in line with Bank’s Information Security Policy. Identification and proactive management of projects risks and issues Supporting the EPMO / IT Project Managers to manage the backlog/requirement gathering and guide the team in balancing the priorities and scope Ensure the implementation of business applications and technology solutions adhere to bank’s information security policy and regulatory standards by cultivating a strong risk and control environment. Drive transparent, quantifiable, and long-lasting control improvements by working together with the internal information security team and other project implementation team like EPMO, IT, Business teams, etc. Provide clear direction to business, product, and technology stakeholders so they can manage their risks effectively. Contribute to the creation of a culture of risk and control that is centered on proactive awareness of and enhancement of the control environments. Work with the Contracts, Vendor Management and Compliance/Business departments to ensure that third-party suppliers contracts and operating-level agreements meet information security requirements. Lead and oversee budget, staffing, and contracting Work with and manage external vendors / auditors during assessments.

???? We're Hiring: Insurance Risk Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a risk-focused organization dedicated to protecting our business, customers, and stakeholders through proactive risk management and insurance strategies. Our distributed teams collaborate across Enterprise Risk Management, Insurance, Finance, Legal, Compliance, Operations, Internal Audit, Procurement, Health & Safety, and Executive Leadership to strengthen organizational resilience, optimize insurance coverage, and minimize financial exposure. The Role We are seeking an experienced Insurance Risk Manager to lead insurance risk strategies, corporate insurance programs, and enterprise risk mitigation initiatives. The ideal candidate will oversee insurance portfolio management, policy administration, claims governance, risk assessments, and cross-functional collaboration while ensuring adequate protection against operational, financial, and strategic risks. Key Responsibilities Develop and implement enterprise insurance risk strategies, insurance governance frameworks, and risk financing programs aligned with organizational objectives. Lead the management of corporate insurance programs, including property, casualty, liability, professional indemnity, cyber, marine, business interruption, directors and officers (D&O), workers' compensation, and other commercial insurance policies. Collaborate with Enterprise Risk Management, Finance, Legal, Compliance, Operations, Procurement, Human Resources, Health & Safety, Internal Audit, and Executive Leadership to identify, assess, and mitigate organizational risks. Conduct enterprise-wide insurance risk assessments, exposure analyses, coverage evaluations, and risk modeling to identify protection gaps and optimize insurance strategies. Review insurance policy terms, endorsements, renewals, exclusions, deductibles, and coverage limits to ensure appropriate protection and cost efficiency. Manage insurance renewals, broker relationships, underwriting submissions, insurer negotiations, and policy placement activities. Oversee claims management processes, including incident reporting, claim investigations, insurer coordination, loss recovery, reserve monitoring, and claims resolution. Develop risk mitigation recommendations and loss prevention initiatives in partnership with business units to reduce claim frequency and severity. Monitor key performance indicators (KPIs) including claims frequency, claims cost, loss ratios, insurance premium trends, policy compliance, renewal success, risk reduction performance, and insurer service levels. Conduct insurance audits, policy compliance reviews, benchmarking studies, catastrophe exposure assessments, and continuous improvement initiatives. Ensure compliance with UAE insurance regulations, corporate governance standards, contractual insurance requirements, international insurance practices, and organizational policies. Manage insurance budgets, broker agreements, insurer relationships, third-party risk consultants, claims administrators, and strategic insurance initiatives. Drive digital transformation initiatives through artificial intelligence (AI)-powered risk analytics, predictive claims modeling, insurance management platforms, workflow automation, digital claims processing, enterprise risk management (ERM) systems, and business intelligence solutions. Utilize Origami Risk, Riskonnect, Logic Gate, SAP, Oracle ERP, Microsoft 365, Power BI, Tableau, Service Now GRC, insurance management systems, claims platforms, and document management solutions to monitor risk performance and generate actionable insights. Prepare executive dashboards, insurance portfolio reports, claims analyses, risk assessments, coverage reviews, renewal summaries, and strategic recommendations for senior leadership. Lead, mentor, and develop insurance specialists, risk analysts, claims coordinators, compliance professionals, and cross-functional teams while fostering a culture of accountability, resilience, collaboration, innovation, and continuous improvement. Requirements Bachelor's degree in Risk Management, Insurance, Finance, Business Administration, Accounting, Law, Economics, or a related field. Master's degree in Risk Management, Business Administration (MBA), Finance, Insurance, or a related discipline is highly advantageous. Professional certifications such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Chartered Insurance Institute (CII), Financial Risk Manager (FRM), or equivalent are preferred. Minimum 5 years of experience in insurance risk management, corporate insurance, enterprise risk management, underwriting, claims management, or related roles. At least 2 years of experience managing corporate insurance programs, enterprise risk initiatives, insurance portfolios, or multidisciplinary risk teams preferred. Strong understanding of commercial insurance policies, enterprise risk management, claims administration, insurance underwriting, risk financing, regulatory compliance, contract review, and loss prevention principles. Experience with Origami Risk, Riskonnect, Logic Gate, SAP, Oracle ERP, Microsoft Office Suite, Power BI, Tableau, Service Now GRC, insurance management systems, claims platforms, and enterprise risk management software. Familiarity with AI-powered risk analytics, predictive claims technologies, digital insurance platforms, automated compliance monitoring, data visualization tools, and advanced business intelligence solutions is highly advantageous. Strong leadership, communication, negotiation, stakeholder management, analytical thinking, financial analysis, organizational, project management, and problem-solving skills. Ability to manage multiple insurance and risk initiatives while balancing regulatory requirements, operational priorities, budgets, policy renewals, claims activities, and organizational objectives. Ability to work effectively in a remote environment with distributed teams, insurance brokers, insurers, legal advisors, regulatory authorities, external auditors, and global stakeholders. What We Offer Fully remote work arrangement with flexible collaboration across global risk management and insurance teams. Competitive compensation package with performance-based incentives. Professional development and insurance leadership growth opportunities. Exposure to AI-powered risk analytics, digital insurance technologies, enterprise risk management platforms, and advanced claims management solutions. Collaborative culture focused on resilience, innovation, accountability, integrity, and continuous improvement. Opportunity to strengthen organizational resilience by leading insurance risk initiatives that protect business assets, optimize risk financing, and support sustainable growth.

???? We're Hiring: Insurance Risk Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a risk-focused organization dedicated to protecting our business, customers, and stakeholders through proactive risk management and insurance strategies. Our distributed teams collaborate across Enterprise Risk Management, Insurance, Finance, Legal, Compliance, Operations, Internal Audit, Procurement, Health & Safety, and Executive Leadership to strengthen organizational resilience, optimize insurance coverage, and minimize financial exposure. The Role We are seeking an experienced Insurance Risk Manager to lead insurance risk strategies, corporate insurance programs, and enterprise risk mitigation initiatives. The ideal candidate will oversee insurance portfolio management, policy administration, claims governance, risk assessments, and cross-functional collaboration while ensuring adequate protection against operational, financial, and strategic risks. Key Responsibilities Develop and implement enterprise insurance risk strategies, insurance governance frameworks, and risk financing programs aligned with organizational objectives. Lead the management of corporate insurance programs, including property, casualty, liability, professional indemnity, cyber, marine, business interruption, directors and officers (D&O), workers' compensation, and other commercial insurance policies. Collaborate with Enterprise Risk Management, Finance, Legal, Compliance, Operations, Procurement, Human Resources, Health & Safety, Internal Audit, and Executive Leadership to identify, assess, and mitigate organizational risks. Conduct enterprise-wide insurance risk assessments, exposure analyses, coverage evaluations, and risk modeling to identify protection gaps and optimize insurance strategies. Review insurance policy terms, endorsements, renewals, exclusions, deductibles, and coverage limits to ensure appropriate protection and cost efficiency. Manage insurance renewals, broker relationships, underwriting submissions, insurer negotiations, and policy placement activities. Oversee claims management processes, including incident reporting, claim investigations, insurer coordination, loss recovery, reserve monitoring, and claims resolution. Develop risk mitigation recommendations and loss prevention initiatives in partnership with business units to reduce claim frequency and severity. Monitor key performance indicators (KPIs) including claims frequency, claims cost, loss ratios, insurance premium trends, policy compliance, renewal success, risk reduction performance, and insurer service levels. Conduct insurance audits, policy compliance reviews, benchmarking studies, catastrophe exposure assessments, and continuous improvement initiatives. Ensure compliance with UAE insurance regulations, corporate governance standards, contractual insurance requirements, international insurance practices, and organizational policies. Manage insurance budgets, broker agreements, insurer relationships, third-party risk consultants, claims administrators, and strategic insurance initiatives. Drive digital transformation initiatives through artificial intelligence (AI)-powered risk analytics, predictive claims modeling, insurance management platforms, workflow automation, digital claims processing, enterprise risk management (ERM) systems, and business intelligence solutions. Utilize Origami Risk, Riskonnect, Logic Gate, SAP, Oracle ERP, Microsoft 365, Power BI, Tableau, Service Now GRC, insurance management systems, claims platforms, and document management solutions to monitor risk performance and generate actionable insights. Prepare executive dashboards, insurance portfolio reports, claims analyses, risk assessments, coverage reviews, renewal summaries, and strategic recommendations for senior leadership. Lead, mentor, and develop insurance specialists, risk analysts, claims coordinators, compliance professionals, and cross-functional teams while fostering a culture of accountability, resilience, collaboration, innovation, and continuous improvement. Requirements Bachelor's degree in Risk Management, Insurance, Finance, Business Administration, Accounting, Law, Economics, or a related field. Master's degree in Risk Management, Business Administration (MBA), Finance, Insurance, or a related discipline is highly advantageous. Professional certifications such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Chartered Insurance Institute (CII), Financial Risk Manager (FRM), or equivalent are preferred. Minimum 5 years of experience in insurance risk management, corporate insurance, enterprise risk management, underwriting, claims management, or related roles. At least 2 years of experience managing corporate insurance programs, enterprise risk initiatives, insurance portfolios, or multidisciplinary risk teams preferred. Strong understanding of commercial insurance policies, enterprise risk management, claims administration, insurance underwriting, risk financing, regulatory compliance, contract review, and loss prevention principles. Experience with Origami Risk, Riskonnect, Logic Gate, SAP, Oracle ERP, Microsoft Office Suite, Power BI, Tableau, Service Now GRC, insurance management systems, claims platforms, and enterprise risk management software. Familiarity with AI-powered risk analytics, predictive claims technologies, digital insurance platforms, automated compliance monitoring, data visualization tools, and advanced business intelligence solutions is highly advantageous. Strong leadership, communication, negotiation, stakeholder management, analytical thinking, financial analysis, organizational, project management, and problem-solving skills. Ability to manage multiple insurance and risk initiatives while balancing regulatory requirements, operational priorities, budgets, policy renewals, claims activities, and organizational objectives. Ability to work effectively in a remote environment with distributed teams, insurance brokers, insurers, legal advisors, regulatory authorities, external auditors, and global stakeholders. What We Offer Fully remote work arrangement with flexible collaboration across global risk management and insurance teams. Competitive compensation package with performance-based incentives. Professional development and insurance leadership growth opportunities. Exposure to AI-powered risk analytics, digital insurance technologies, enterprise risk management platforms, and advanced claims management solutions. Collaborative culture focused on resilience, innovation, accountability, integrity, and continuous improvement. Opportunity to strengthen organizational resilience by leading insurance risk initiatives that protect business assets, optimize risk financing, and support sustainable growth.

About AG MENA<br>AG MENA is a Dubai-based private client advisory and corporate services firm specialising in UAE business setup, international corporate structuring, citizenship and residency by investment, private banking, trusts and wealth planning.<br>We work with entrepreneurs, investors, family offices, and high-net-worth individuals from around the world, providing tailored cross-border solutions through a premium, relationship-driven approach. We're looking for an experienced Corporate Services Manager to join our growing team and play a key role in managing our corporate services operations and client relationships.<br>The Role<br>As Corporate Services Manager, you will oversee the delivery of our corporate services offering, ensuring clients receive exceptional support from onboarding through to ongoing compliance and renewals. You will manage business setup projects, coordinate banking applications, oversee compliance requirements, liaise with government authorities and strategic partners, and act as a trusted point of contact for our clients. This is an excellent opportunity for someone who enjoys ownership, thrives in a fast-paced environment, and is passionate about delivering outstanding client service.<br>Key Responsibilities<br>Manage UAE Mainland, Free Zone and Offshore company formation projects. Coordinate client onboarding, KYC and compliance procedures. Oversee licence renewals, visa renewals and ongoing corporate administration. Coordinate Corporate Tax, VAT and other regulatory compliance requirements. Manage corporate and personal banking applications. Liaise with Free Zones, government authorities, banks, accountants, legal advisers and international service providers. Maintain strong relationships with clients and external partners. Monitor outstanding invoices, renewals and payment collections. Prepare engagement letters, quotations and client documentation. Maintain accurate CRM records and operational workflows. Support AG MENA's Citizenship & Residency, Private Client and Corporate Services divisions where required. Identify opportunities to enhance the client experience and introduce additional services.<br>About You<br>We're looking for someone who has:3+ years' experience in UAE corporate services, business setup, legal, banking or professional services. Strong understanding of UAE company formation and corporate compliance. Experience managing client relationships and multiple projects simultaneously. Excellent communication and organisational skills. A proactive, solutions-driven mindset with strong attention to detail. Fluency in English (additional languages are an advantage).<br>Why Join AG MENA?<br>Work with international entrepreneurs, investors and high-net-worth individuals. Exposure to international corporate structuring, private banking and global mobility. A dynamic, entrepreneurial and collaborative working environment. Genuine opportunities for career progression and professional development. Competitive salary and performance-based incentives.<br>To apply, please send your CV to careers@ag-mena.com with the subject line Corporate Services Manager.

Who Are We❓<br><br>We Are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br><br>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<br><br>The Job in a Nutshell????<br><br>We are looking for an experienced Enterprise Account Manager (also referred to as Senior Key Account Manager) to own one of Servme's most valuable relationships. Rather than managing a broad portfolio, this is a dedicated, hands-on role responsible for retaining, deepening, and growing just 1-2 flagship hotel or enterprise accounts, building intimate knowledge of the client's operations, stakeholders, and goals to maximize value on both sides. Success in this role means "harvesting and growing" the account: expanding Servme's footprint across additional venues, modules, and services, while protecting the relationship against churn and competitive displacement. This requires a consultative, embedded-partner mindset — closer to a strategic account director than a traditional account manager.<br><br>What Will You Do❓<br><br>Responsibilities:<br><br>Here it is as bullet points, grouped the same way but without section headers:<br><br> Serve as the single, dedicated point of contact for major hotel/enterprise accounts, building deep, trusted relationships with both property-level and group-level stakeholders Develop an intimate understanding of each account's organizational structure, decision-making process, and strategic priorities Act as an embedded partner, maintaining a regular on-site or high-touch presence to stay ahead of emerging needs Build multi-threaded relationships across operations, F&B, IT, and procurement functions within each account Identify and execute opportunities to expand Servme's footprint within each account — additional venues/properties, new modules, upgraded packages, and add-on services Build and execute account growth plans with clear targets for expansion revenue and rollout across additional sites Lead commercial conversations on upsell, cross-sell, and contract expansion, partnering with Commercial leadership on pricing and negotiation Track and report on expansion pipeline and forecast revenue growth within assigned accounts Own retention for assigned accounts, proactively identifying risk signals and acting quickly to resolve them Run regular business reviews (QBRs) with senior client stakeholders to demonstrate value delivered and realign on priorities Manage renewal cycles end to end, ensuring on-time, favorable outcomes Monitor account health metrics (usage, satisfaction, support tickets) and intervene proactively Act as the client's internal advocate, escalating and coordinating with Product, Support, and Engineering to resolve issues quickly Partner with the Team Lead - SMB Account Management to align on retention and growth best practices across the wider Account Management function Coordinate with Marketing and Product on account-specific initiatives, case studies, or co-marketing opportunities where appropriate Maintain accurate, up-to-date account records and activity in the CRM Provide regular updates to leadership on account status, growth pipeline, and renewal timing Own accurate revenue forecasting for assigned accounts <br><br>Requirements<br><br>What Are We Looking For❓<br><br>6+ years of experience in key/strategic account management, enterprise customer success, or client- facing commercial roles, ideally within Saa S or hospitality tech Proven experience managing and growing large, complex, multi-site accounts (hotel groups, F&B chains, or similar) Strong track record of expansion revenue generation: upsell, cross-sell, and multi-site rollout Comfortable operating as a dedicated, embedded partner to a small number of high-value clients, rather than managing a broad book of business Confident engaging senior stakeholders (Director level and above), including in hospitality operations, IT, and procurement Excellent relationship-building, negotiation, and executive communication skills Data-driven approach to tracking account health and growth metrics Fluency in English and Arabic required (French is a plus) Willingness to travel regularly to client properties Highly proactive, entrepreneurial, and comfortable owning outcomes with a high degree of autonomy<br><br>What We Offer You❗<br><br>We believe you will love working at Servme!<br><br>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

???? We're Hiring: Aquaculture Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a sustainability-driven organization committed to advancing responsible aquaculture through innovation, environmental stewardship, and operational excellence. Our distributed teams collaborate across Aquaculture Operations, Marine Biology, Hatchery Management, Fish Health, Water Quality, Environmental Sustainability, Supply Chain, Quality Assurance, Research & Development, and Executive Leadership to produce high-quality aquatic products while promoting sustainable resource management and food security. The Role We are seeking an experienced Aquaculture Manager to lead aquaculture operations, production planning, sustainability initiatives, and biological performance programs. The ideal candidate will oversee hatchery and grow-out operations, fish health management, environmental compliance, production optimization, and cross-functional collaboration while ensuring efficient, sustainable, and profitable aquaculture operations. Key Responsibilities Develop and implement aquaculture strategies, production plans, operational standards, and sustainability initiatives aligned with organizational objectives. Lead aquaculture operations across hatcheries, nurseries, grow-out facilities, recirculating aquaculture systems (RAS), ponds, cages, offshore farms, or land-based production facilities, as applicable. Collaborate with Marine Biologists, Veterinarians, Nutrition Specialists, Environmental Scientists, Quality Assurance, Supply Chain, Engineering, Operations, Regulatory Affairs, and Executive Leadership to optimize production and sustainability. Manage production planning, stocking schedules, harvesting programs, feeding strategies, biomass management, and inventory control. Oversee fish and shellfish health monitoring, biosecurity measures, disease prevention programs, vaccination schedules, aquatic animal welfare, and veterinary coordination. Monitor water quality parameters including temperature, dissolved oxygen, p H, salinity, ammonia, nitrate, and other environmental indicators to maintain optimal production conditions. Develop and implement feeding programs, nutritional strategies, feed conversion optimization, and waste reduction initiatives. Conduct biological performance analysis, production forecasting, mortality assessments, growth monitoring, and yield optimization. Ensure compliance with environmental regulations, aquaculture licensing requirements, food safety standards, animal welfare guidelines, and sustainability certifications. Coordinate facility maintenance, equipment performance, water treatment systems, aeration systems, pumps, filtration technologies, and infrastructure improvements. Monitor key performance indicators (KPIs) including survival rates, feed conversion ratio (FCR), growth performance, biomass yield, production efficiency, water quality compliance, operational costs, sustainability metrics, and customer quality standards. Conduct operational audits, environmental assessments, risk analyses, production benchmarking, and continuous improvement initiatives. Manage aquaculture budgets, production resources, feed procurement, biological inventories, laboratory services, external consultants, and strategic aquaculture development projects. Drive digital transformation through artificial intelligence (AI)-powered production analytics, IoT-enabled water quality monitoring, predictive disease detection, automated feeding systems, digital farm management, workflow automation, and business intelligence solutions. Utilize Aqua Manager, AKVAconnect, Innovasea systems, Microsoft 365, Power BI, Tableau, ERP platforms, GIS tools, environmental monitoring systems, production management software, and aquaculture analytics platforms to optimize farm performance and generate actionable insights. Prepare executive dashboards, production reports, sustainability performance reviews, biological assessments, risk analyses, operational forecasts, and strategic recommendations for senior leadership. Lead, mentor, and develop aquaculture technicians, farm supervisors, hatchery personnel, fish health specialists, and cross-functional teams while fostering a culture of sustainability, animal welfare, innovation, accountability, and continuous improvement. Requirements Bachelor's degree in Aquaculture, Marine Biology, Fisheries Science, Animal Science, Environmental Science, Biology, Veterinary Science, Agriculture, or a related field. Master's degree in Aquaculture, Marine Science, Fisheries Management, Environmental Management, Business Administration (MBA), or a related discipline is highly advantageous. Professional certifications in Aquaculture Management, HACCP, Food Safety, Biosecurity, Project Management Professional (PMP), or sustainability-related certifications are preferred. Minimum 5 years of experience in aquaculture, fisheries, hatchery operations, aquatic animal health, aquaculture production, or related roles. At least 2 years of experience managing aquaculture facilities, production teams, hatcheries, marine operations, or biological production programs preferred. Strong understanding of aquaculture production systems, fish nutrition, aquatic animal health, water quality management, biosecurity, environmental sustainability, production planning, and regulatory compliance. Experience with Aqua Manager, AKVAconnect, Innovasea platforms, Microsoft Office Suite, Power BI, Tableau, ERP systems, GIS technologies, environmental monitoring systems, and aquaculture management software. Familiarity with AI-powered aquaculture technologies, IoT-enabled environmental monitoring, automated feeding systems, predictive health analytics, digital twin technologies, and smart aquaculture platforms is highly advantageous. Strong leadership, communication, stakeholder management, analytical thinking, project management, budgeting, operational planning, and problem-solving skills. Ability to manage multiple aquaculture initiatives while balancing production efficiency, animal welfare, environmental sustainability, regulatory compliance, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed production teams, farm operators, researchers, regulators, suppliers, executives, and global stakeholders, with occasional travel for farm inspections, production reviews, environmental assessments, conferences, and strategic planning sessions as required. What We Offer Fully remote work arrangement with flexible collaboration across global aquaculture, sustainability, and operations teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and aquaculture leadership growth opportunities. Exposure to AI-powered aquaculture technologies, smart farming platforms, advanced environmental monitoring systems, and next-generation sustainable production solutions. Collaborative culture focused on sustainability, innovation, operational excellence, accountability, and continuous improvement. Opportunity to shape the future of sustainable aquaculture by leading responsible production practices that support food security, environmental stewardship, and long-term industry growth.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><strong>Y</strong>ou'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.</p><br><br> <p><strong>About Wealth and Retail Banking</strong></p><br><br> <p>We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.</p><br><br> <p>We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.</p><br><br> <p>We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.</p><br><br> <p>We have a unique opportunity which will focus on transferring skills to be able to become a specialist within Wealth and Retail Banking as either a Client Manager or as an Assistant Relationship Manager. If this sounds like an opportunity you would be keen to explore, take a look at the skill sets below and apply if you feel they are relevant.</p><br><br> <br><p>The skills we are looking out for are:</p><br><br> <ol> <li>Wealth &amp; Retail Banking Business Acumen​</li> <li>Client Experience, Behaviors and Preferences​</li> <li>Sales​</li> <li>Regulatory Environment – Financial Services​</li> <li>Reputational Risk​</li> <li>Accuracy and Attention to Details​</li> <li>Communication​</li> <li>Problem Solving​</li> <li>Self Management​</li> </ol> <p>​</p><br><br> <br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Detail <p>Get the latest details.</p><br> <br> <p><b>Our Mission</b></p><br><p>At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.</p><br><p><b>Who We Are</b></p><br><p>In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!</p><br>We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.<p><b>Job Summary</b></p><br><p><b>Your Career</b></p><br><p><span>The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements.&nbsp;</span></p><br><p><span>Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. </span></p><br><p><span>To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.</span><br></p><br><p><b><b>Your Impact</b></b></p><br><ul><li><p><span>As a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer</span></p><br></li><li><p><span>Your consultative selling experience will identify business challenges and create solutions for prospects and our customers</span></p><br></li><li><p><span>Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions</span></p><br></li><li><p><span>Create clear goals and complete accurate forecasting through developing a detailed territory plan</span></p><br></li><li><p><span>Leverage prospect stories to create a compelling value proposition with insights into value for that specific account</span></p><br></li><li><p><span>Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services</span></p><br></li><li><p><span>Travel as necessary within your territory, and to company-wide meetings</span></p><br></li></ul><p><b>Qualifications </b></p><br><p><b><b>Your Experience</b></b></p><br><ul><li><p><span>Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry</span></p><br></li><li><p><span>Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques</span></p><br></li><li><p><span>Technical aptitude for understanding how technology products and solutions solve business problems</span></p><br></li><li><p><span>Identifies problems, reviews data, determines the root causes, and provides scalable solutions</span></p><br></li><li><p><span>Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers</span></p><br></li><li><p><span>Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process</span></p><br></li><li><p><span>Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes</span></p><br></li><li><p><span>Excellent time management skills, and work with high levels of autonomy and self-direction</span></p><br></li></ul><p><b>Our Commitment </b></p><br><p>We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.</p><br><p>We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at <span><u>accommodations@paloaltonetworks.com</u></span>.</p><br><p>Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.</p><br><p>All your information will be kept confidential according to EEO guidelines.</p><br>Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. <br> <br> Apply <p>Current Employees, apply here</p><br> <br> <br> </div>

About Us<br><br>Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.<br><br>At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.<br><br>Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.<br><br>Job Description<br><br>The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. B2B Acceptance and working capital solutions are critical enablers of commercial payments. This role is an integral part of the Visa Commercial Solutions B2B Acceptance organization.<br><br>The role reports into the Working Capital Solutions team within B2B Acceptance.<br><br>The Working Capital Sales Director will focus on growing commercial payment volumes by addressing corporate working capital needs with commercial payment solutions. This role involves building and expanding corporate treasury relationships in [Region/Country].<br><br>Key Responsibilities Include<br><br>Sales and Business Development:<br><br>Selling commercial card products, platforms, industry partnerships and solutions to the targeted prospects to drive commercial payment volume Developing acceptance deals with suppliers to position Visa as the preferred method for commercial payments (receivables and payables).<br><br>Building And Managing Relationships<br><br>Building and managing a portfolio of top B2B suppliers in [Region/Country] ensuring strong engagement and satisfaction. Developing, expanding, and deepening relationships with executives within top B2B suppliers<br><br>Identifying And Expanding Opportunities<br><br>Identifying B2B expansion opportunities and expanding commercial volume through acquisition, partnership, or relationship management. Developing and executing strategies to move opportunities forward and optimize acceptance environments<br><br>Consultative Approach<br><br>Overseeing merchants with a consultative and strategic approach to understand their card acceptance processes and challenges Ensuring suppliers optimize their payables environment using appropriate tools and solutions. Collaborating with internal and external partners to understand business needs and local market conditions.<br><br>Analytics And Deal-Modeling<br><br>Driving deep analytics and deal-modeling, partnering closely with regional account executives, business development teams, pricing, and other functions.<br><br>Leadership And Contribution<br><br>Contributing active leadership to the broader B2B Acceptance team and VCS organization.<br><br>Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.<br><br>Qualifications<br><br>Basic Qualifications:<br><br>10 or more years of work experience with a Bachelor’s Degree, or at least 8 years of work experience with an Advanced Degree (e.g., Masters/MBA/JD/MD) Experienced sales and business development professional with the ability to identify opportunities, develop creative tactics, and manage cross-functional teams Expertise and experience in building and managing relationships with stakeholders across large businesses Experience and expertise in commercial payments with B2B merchants Strong analytical and problem-solving experience with a challenger mindset Exceptional communication skills (written, oral, and presentation)<br><br>Preferred Qualifications<br><br>Master’s degree. Client management experience, especially in a consulting environment.<br><br>Visa is an EEO Employer<br><br>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About the Role We are seeking a highly organized and strategic Program Manager – Freezone Council to lead cross-functional initiatives, coordinate with government entities and Free Zones, and ensure the successful execution of strategic projects. This role serves as the central point of coordination between the Freezone Council, internal stakeholders, regulatory authorities, and external partners to drive operational excellence, policy implementation, and organizational transformation. The ideal candidate has strong experience in project/program management, stakeholder engagement, government relations, policy implementation, and strategic operations within the UAE public or semi-government sector.<br>Key Responsibilities Strategic Program & Project Management Lead and manage strategic initiatives from planning through execution while ensuring projects are delivered on time, within scope, and aligned with organizational objectives. Develop project roadmaps, implementation plans, milestones, and performance indicators. Monitor project progress, identify risks, and implement mitigation strategies. Coordinate cross-functional teams to ensure seamless project execution. Stakeholder & Government Relations Act as the primary liaison between the Freezone Council, government authorities, regulatory bodies, and Free Zones across the UAE. Build and maintain strong working relationships with key stakeholders. Facilitate communication, collaboration, and alignment among internal and external partners. Coordinate meetings, workshops, committees, and executive forums. Operations & Governance Oversee the daily coordination of council operations and strategic initiatives. Develop, review, and implement policies, procedures, and governance frameworks. Ensure compliance with government regulations and organizational standards. Maintain documentation, records, databases, and governance reports. Policy Development & Process Improvement Review government resolutions, regulations, and strategic directives. Lead policy implementation across participating Free Zones. Recommend process improvements and operational efficiencies. Benchmark against international best practices to improve organizational effectiveness. Customer Experience & Service Excellence Support initiatives focused on customer journey mapping and service excellence. Analyze customer feedback, complaints, and service performance. Recommend improvements to enhance customer satisfaction and operational efficiency. Quality Assurance & Assessment Coordinate organizational assessments, audits, and quality reviews. Develop assessment methodologies and evaluation criteria. Conduct site visits and monitor implementation of improvement initiatives. Reporting & Executive Support Prepare executive dashboards, presentations, and Board reports. Present project updates, risks, recommendations, and strategic insights to senior leadership. Ensure timely submission of operational and performance reports. Continuous Improvement Identify opportunities to improve systems, processes, and governance. Promote innovation, operational excellence, and best practices across the organization. Qualifications Bachelor's degree in Business Administration, Public Administration, Project Management, Management, or a related discipline. Master's degree is an advantage. PMP, PRINCE2, Lean Six Sigma, or equivalent project management certification is preferred. Experience7–10 years of experience in Program Management, Project Management, Government Relations, Strategy, or Operations. Experience working within a UAE Government, Semi-Government, Regulatory Authority, or Free Zone organization is highly preferred. Proven experience managing complex cross-functional projects. Experience developing policies, governance frameworks, and strategic initiatives. Strong exposure to stakeholder management and executive reporting. Skills & Competencies Technical Skills Program & Project Management Strategic Planning Stakeholder Management Government Relations Policy Development Risk Management Process Improvement Governance & Compliance Performance Reporting Microsoft Office Suite (Advanced Power Point & Excel) Core Competencies Strategic Thinking Leadership & Influencing Skills Excellent Communication & Presentation Skills Relationship Building Negotiation & Conflict Resolution Analytical & Problem-Solving Skills Organizational & Time Management Attention to Detail Ability to manage multiple priorities in a fast-paced environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.</p><br> <p>The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.</p><br> <p>alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.</p><br>Job Purpose <br><p>Lead, direct, and manage <span>end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives.</span>&nbsp;</p><br><br><br>Key Accountability Areas <br><p>HR Operations &amp; Talent Management</p><br> <ul> <li>Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan.</li> <li>Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience.</li> <li>Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements.</li> <li>Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements.</li> <li>Monitor infant attrition and implement actions to enhance early employee retention.</li> </ul> <p>Employee Relations</p><br> <ul> <li>Manage employee relations matters in line with company policies and labor regulations.</li> <li>Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure.</li> <li>Provide guidance to line management on ER practices to maintain a positive and compliant work environment.</li> </ul> <p>Learning &amp; Development</p><br> <ul> <li>Identify training needs in coordination with business units and support the preparation of annual training plans.</li> <li>Coordinate the execution of training programs, workshops, and development initiatives.</li> <li>Monitor training effectiveness and maintain training records and reporting.</li> </ul> <p>Office &amp; Workplace Operations</p><br> <ul> <li>Manage office resources, supplies, and workspace utilization to ensure operational efficiency.</li> <li>Oversee service providers for office equipment, utilities, and support services.</li> <li>Monitor utility consumption and implement efficiency improvement initiatives.</li> <li>Ensure proper handling and distribution of mail and internal service requests.</li> </ul> <p>Reception &amp; Visitor Management</p><br> <ul> <li>Ensure professional front desk operations and smooth visitor flow.</li> <li>Enforce visitor registration and building access control procedures.</li> </ul> <p>Hospitality &amp; Catering Services</p><br> <ul> <li>Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors.</li> <li>Manage catering services in line with quality and safety standards.</li> <li>Ensure readiness and proper utilization of event facilities.</li> </ul> <p>Housing &amp; Employee Services</p><br> <ul> <li>Manage housing allocation, in-out processes, and accommodation maintenance.</li> <li>Coordinate transportation services for employees.</li> <li>Ensure housing facilities comply with health, safety, and regulatory requirements.</li> </ul> <p>Security Services</p><br> <ul> <li>Oversee physical and electronic security systems including surveillance and access control.</li> <li>Manage security manpower deployment and performance monitoring.</li> <li>Lead incident handling and ensure implementation of emergency response procedures.</li> <li>Ensure compliance with security regulations and standards.</li> </ul> <p>Maintenance &amp; Facilities Management</p><br> <ul> <li>Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure.</li> <li>Manage maintenance service providers and ensure asset functionality.</li> <li>Ensure compliance with HSE and regulatory requirements.</li> </ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br> <ul> <li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li> <li>Ability to recognize low performers and guide them to improve or release them.</li> <li>Ability to treat subordinates equally without any discrimination.</li> <li>Assessment criteria of subordinates is performance that leads to planned results.</li> <li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li> </ul> <p>Responsibility:</p><br> <ul> <li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li> <li>Able to anticipate problems and make the necessary proactive steps to prevent them</li> <li>Ability to take necessary and proper timely decisions.</li> </ul> <p>Delivery:</p><br> <ul> <li>Deliver the required results in timely manner with required quality and cost.</li> </ul> <p>Making a Tangible Difference:</p><br> <ul> <li>Must make a tangible difference to his area of operation. and exceed business expectations.</li> </ul> <p>Business Planning and Performance:</p><br> <ul> <li>Able to transform the corporate goals into business plans.</li> <li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li> <li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li> <li>Provide periodic work progress reports.</li> <li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li> </ul> <p>Organizational Development:</p><br> <ul> <li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li> <li>Ensure availability of job descriptions for all job roles and deployment.</li> </ul> <p>Business Process Improvements:</p><br> <ul> <li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li> <li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li> <li>Promote the automated systems and using them fully, to spread its culture.</li> </ul> <p>Quality:</p><br> <ul> <li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li> </ul> <p>Adaptation:</p><br> <ul> <li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li> </ul> <p>Health, Safety and Environment:</p><br> <ul> <li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li> </ul> <br><br>Academic Qualification <br>Bachelor Degree in Human Resources or Any relevant field<br><br><br>Work Experience <br>10-15 years<br>15+ years<br><br><br>Technical / Functional Competencies <br>Ad Hoc Reporting<br>Calendar Maintenance<br>Presentation Preparation<br>Data Archiving<br>Document Filing<br>Issues Management<br>Problem Solving<br>Big Data Analytics<br>Presentation Best Practices<br>Work And Purchase Orders<br>Oral/Written Communications<br><br><br><br> </div>

Dear Applicants, Homecentre Landmark group, is looking for Senior Manager_ Projects to join our team<br>Job Title: Senior Manager_ Projects Experience: 10+years Location: Dubai, UAE<br>Job Description The Senior Manager Projects will be responsible for the detailed planning, organizing, material specification, contractor evaluation, execution, monitoring and project control, ensuring timely and successful delivery of fitout projects (new/ refit/ refresh and rollouts) of moderate to high complexity with shared small to medium sized team from inception to completion. This role will focus on the creation of the project vision and planning documents and manage the implementation, reporting, and performance of the overall project with the expectation of delivering within specified timeframes, in an organized and cost-effective manner within budget and scope, to meet business satisfaction and maintain continuity of business. The role involves coordination with internal departments, consultants, malls, and contractors to ensure technical and quality standards, timelines, budgets, and safety requirements are met.<br>Responsibilities Implement company procedures and project objectives on site including the project takeover from Inception, brand concept design through construction and handover always ensuring protection of company contractual position. Coordinate the identification and elicitation of requirements; conduct analysis of those requirements for completion and alignment; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable. Coordinate with MEP design Consultants to ensure the correlations of all services within Architectural designs. Manage the delivery of research, workshops, and other activities to support the specification and agreement of project deliverables. Plan and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met. Produce workstream or project plans and program, ensuring that all activities are identified, appropriately organized to deliver project objectives, and comply with the organization's project management framework. Define project success criteria and develop full-scale project plans and associated communications /documents, effectively control, & disseminate them to involved parties in a timely and clear fashion. Establish project construction program, long lead and nomination schedules, drawing and material tracking schedule etc. Proactively manage changes in project scope, identify potential crises, and devise contingency plans with approval from senior management. Coordinate with territory projects team; communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Conduct / attend site progress meetings with subcontractors / territory teams / consultant, ensure programme adherence, submit project progress reports, flag and resolve any contractual / commercial issues affecting the project progress, inclusive of EOT criteria. Cost reports to be prepared along with site QS and present monthly site progress reports at cost meetings. Develop and deliver progress reports, proposals, requirements documentation. Effectively monitor and manage variations or deviations from the BOQ or orders placed and ensure approval by concept team, in conjunction with site and territory QS. Receive and manage snag list from consultant and ensure timely completion of project including close out procedures as stipulated in Project Blue book. Support the design team/ QS team with technical inputs, unit specifications and design information required for design intent drawings, capex inputs and tender preparation. Review and manage technical documentation including shop drawings, method statements, RFIs, and variation requests. Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports. Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines. Conduct assurance reviews within the project, facilitate the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified, so that senior stakeholders have confidence that the project can deliver according to time, budget, and quality. Liaise with supply chain and third-party vendors and verifying procurement status. Draft project review reports and presentations, including key information, commentary, and recommendations, to support the review process and enable stakeholders to evaluate progress and agree on change. Manage the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilization. Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating matters where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these concerns. Draft elements of product documentation and user training to support handover to business as usual. Contribute to post-project reviews and identification of lessons learned. Documenting Lessons Learned and sharing knowledge within department team members to mitigate risks and continuously enhance processes and deliverables. Support quantity and invoice verification and certification of completed works. Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, shop fittings and industry best practices through ongoing education, attending conferences, and reading specialist media. Assist in detail development and researching new products/solutions and systems that accomplish the design intent and cost effectiveness. Guide and motivate subordinates to enhance performance and produce quality work and ensure they are continuously developed for higher level roles.<br>Qualifications Qualifications: bachelor’s degree in architecture/ civil engineering; Project Management / Construction Management Certification preferred. Experience: Graduate with 10+ years’ extensive fit-out site experience with at least 5 years in a senior role leading and managing independent client retail projects/ site development projects (mandatory). Proven track record in planning managing & delivering fit-out projects throughout the project’s lifecycle, within set budget & timelines. Experience in coordinating with consultants, contractors, and cross-functional internal teams including finance and merchandisers. Ability to manage multiple tasks within established procedures and practices, with latitude to determine work priorities in a demanding environment. Project Skills: Project Management, Spatial understanding, Construction methodology, Technical Input, Planning and Organizing, Progress Monitoring, Quality, HSE, QA/QC, Site documentation, Design Coordination, presentation, reporting efficiently and delivery. Competencies: Effective Communication, Time Management, Leadership, Commercial Awareness, Team Player, Ethical Decision-Making, Customer Focus, problem-solving skills, Results-Driven Mindset, Accountability and Proactiveness with "Project Owner" mindset, Adaptability, Resourcefulness, Relationship Management Knowledge: Financial Acumen, Computer Proficiency, MEP Services, UAE Local Regulations, Industry Best Practices. Skilled in MS Office, ACAD/ Revit, MS Project/ Primavera and project documentation tools.