office manager Jobs - Abu Dhabi UAE
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About the Job Role Description A Personal Shopper Assistant supports personal shoppers and client service teams in sourcing, selecting, organizing, and coordinating products based on individual customer preferences and requirements. The role involves researching products, checking availability and pricing, coordinating purchases, preparing orders, maintaining client records, and assisting with personalized shopping experiences. The position is suitable for candidates with experience in retail, luxury goods, fashion, customer service, merchandising, e-commerce, or related environments. Previous experience supporting high-value or personalized customer services is an advantage. Key Responsibilities Assist personal shoppers with daily client service and shopping activities. Communicate with clients to understand product preferences, budgets, sizes, styles, brands, and specific requirements. Research products, brands, retailers, boutiques, and online stores based on client requests. Identify suitable products according to customer preferences, specifications, availability, and budget. Check product availability, pricing, sizes, colors, specifications, and delivery options. Assist with preparing product recommendations, shopping lists, and personalized selections. Contact retailers, boutiques, suppliers, and brands regarding product availability and special requests. Assist with reserving, purchasing, collecting, and preparing products for clients. Coordinate product deliveries, collections, returns, exchanges, and alterations when required. Maintain accurate records of client requests, product selections, orders, purchases, and delivery details. Track pending orders and follow up with retailers and suppliers to ensure timely completion. Assist with preparing invoices, receipts, quotations, purchase records, and expense documentation. Handle customer payments and purchase-related information according to company procedures. Assist with packaging and presenting products appropriately for clients. Inspect products before delivery or collection to confirm that they meet the requested specifications and quality standards. Coordinate returns, exchanges, refunds, and replacement requests with retailers when required. Assist clients with product comparisons and provide accurate non-technical product information. Research new brands, products, collections, seasonal launches, promotions, and market trends. Maintain up-to-date knowledge of fashion, beauty, lifestyle, luxury goods, electronics, home products, or other assigned product categories. Support personal shoppers during in-store appointments and private shopping sessions. Assist with preparing shopping appointments, product displays, samples, catalogs, and client materials. Coordinate with luxury boutiques, department stores, shopping centers, brands, and other retail partners. Support VIP and high-value clients with a professional and discreet approach. Maintain strong relationships with retailers, suppliers, brand representatives, and service providers. Assist with managing client preferences, purchase histories, sizes, brand preferences, and other relevant information. Maintain confidentiality of client personal information, purchasing activity, preferences, and financial details. Assist with customer follow-ups and post-purchase service. Collect client feedback and communicate relevant information to the personal shopper or manager. Support promotional activities, private shopping events, product launches, and client experiences when required. Maintain organized product records, supplier information, client files, and shopping documentation. Follow company policies, customer service standards, and applicable UAE requirements. Perform other personal shopping, retail, client service, and administrative support duties as assigned. Requirements High school diploma or equivalent qualification is preferred. Diploma or bachelor's degree in Business, Fashion, Marketing, Retail Management, Hospitality, or a related field is an advantage. Previous experience in retail, luxury retail, personal shopping, customer service, fashion, merchandising, or e-commerce is preferred. Strong interest and knowledge of retail products, brands, fashion, lifestyle, or relevant product categories. Excellent customer service and interpersonal skills. Ability to understand individual client preferences and provide appropriate product recommendations. Strong research and product-sourcing skills. Good knowledge of online shopping platforms, retailers, boutiques, and product search tools. Strong attention to detail when handling product specifications, prices, sizes, orders, and client requests. Excellent organizational and time-management skills. Ability to manage multiple client requests and purchase tasks simultaneously. Strong communication and negotiation skills. Ability to communicate professionally with clients, retailers, suppliers, and brand representatives. Strong follow-up and problem-solving abilities. Professional, discreet, and customer-focused approach. Ability to handle confidential client and purchasing information responsibly. Good computer skills and familiarity with Microsoft Office applications. Experience with CRM, retail, e-commerce, or inventory systems is an advantage. Familiarity with luxury brands and premium retail environments is an advantage. Strong understanding of UAE retail and shopping environments is preferred. Fluency in English is preferred; knowledge of Arabic or additional languages is an advantage. Ability to work flexible hours, including evenings, weekends, public holidays, and extended hours when required. Ability to travel to retail locations, shopping centers, boutiques, and client locations when required. What We Offer Competitive salary based on experience and qualifications. Professional and customer-focused retail environment. On-the-job training in personal shopping and client relationship management. Opportunity to work with diverse products, brands, and retail partners. Exposure to premium and luxury retail environments. Opportunities to develop product sourcing, customer service, purchasing, and client management skills. Career development opportunities within personal shopping, luxury retail, fashion, lifestyle, and client services. Training and professional development opportunities. Opportunities to build relationships with retailers, brands, and high-value clients. Employment benefits in accordance with UAE labour regulations.
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<br><p><span><b>Job Description</b></span></p><br><br><br><br><p>For all staff in school we share a responsibility to ensure that children are always safe and properly supervised. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to NIS policies and code of conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’</p><br><br><br>Job <span>Purpose:</span><br><u> Set high expectations which inspire, motivate and challenge <span>pupils</span></u><span>:</span><ul><li>Establish a safe and stimulating environment for pupils, rooted in mutual <span>respect</span></li><li>Set goals that stretch and challenge pupils of all backgrounds, abilities and <span>dispositions</span></li><li>Demonstrate consistently the positive attitudes, values and behaviour which are expected of <span>pupils</span></li></ul><u> Promote positive progress and outcomes with/for pupils <span>through:</span></u><ul><li>Accountability of pupils’ attainment, progress and <span>outcomes</span></li><li>Awareness of pupils’ capabilities and their prior knowledge, and plan teaching to build on <span>these</span></li><li>Guidance of pupils to reflect on the progress they have made and their emerging <span>needs</span></li><li>Knowledge and understanding of how pupils learn and how this impacts on <span>teaching</span></li><li>Encouraging pupils to take a responsible and conscientious attitude to their own work and <span>study</span></li></ul><u> Demonstrate good subject and curriculum knowledge <span>through:</span></u><ul><li>Sound knowledge of the relevant subject(s) and curriculum areas, foster and maintain pupils’ interest in the subject, and address misunderstandings</li><li>Critical understanding of developments in the subject and curriculum areas, and promote the value of scholarship</li></ul><br><br><br><ul><li>Demonstrate an understanding of and take responsibility for promoting high standards of literacy, articulacy and the correct use of Standard English, whatever the teacher’s specialist <span>subject</span></li><li>If teaching early reading, demonstrate a clear understanding of systematic synthetic <span>phonics</span></li><li>If teaching early mathematics, demonstrate a clear understanding of appropriate teaching <span>strategies</span></li></ul><u> Plan and teach well-structured <span>lessons:</span></u><ul><li>Impart knowledge and develop understanding through effective use of lesson <span>time</span></li><li>Promote a love of learning and pupil’s intellectual <span>curiosity</span></li><li>Set homework when appropriate and plan other out-of-class activities to consolidate and extend the knowledge and understanding pupils have acquired</li><li>Reflect systematically on the effectiveness of lessons and approaches to <span>teaching</span></li><li>Contribute to the design and provision of an engaging curriculum within the relevant subject <span>area(s)</span></li></ul><u> Adapt teaching to respond to the strengths and needs of all pupils <span>through:</span></u><ul><li>The ability to differentiate appropriately, using approaches which enable pupils to be taught <span>effectively</span></li><li>A sound understanding of how a range of factors can inhibit pupils’ ability to learn, and how best to overcome these</li><li>Awareness of the physical, social and intellectual development of pupils, and know how to adapt teaching to support pupils’ education at different stages of development</li><li>A clear understanding of the needs of all pupils, including those with special educational needs; those of high ability; those with English as an additional language; those with disabilities; and be able to use and evaluate distinctive teaching approaches to engage and support them</li></ul><u> Make accurate and productive use of <span>assessment:</span></u><ul><li>Assess the relevant subject and curriculum areas, including statutory assessment <span>requirements</span></li><li>Make use of formative and summative assessment to secure pupils’ <span>progress</span></li><li>Use relevant data to monitor progress, set targets, and plan subsequent <span>lessons</span></li><li>Give pupils regular feedback, both orally and through accurate marking, and encourage pupils to respond positively to the feedback</li></ul><u> Manage behaviour effectively to ensure a good and safe learning <span>environment:</span></u><ul><li>Have clear rules and routines for behaviour in classrooms, and take responsibility for promoting good and courteous behaviour both in classrooms and around the school, in accordance with the school’s behaviour policy</li><li>Have high expectations of behaviour, and establish a framework for discipline with a range of strategies, using praise, sanctions and rewards consistently and fairly</li></ul><br><br><ul><li>Manage classes effectively, using approaches which are appropriate to pupils’ needs in order to involve and motivate them</li><li>Maintain good relationships with pupils, exercise appropriate authority, and act decisively when <span>necessary</span></li></ul>Key <span>Accountabilities:</span><ul><li>Represent areas of knowledge, understanding and skills to <span>students</span></li><li>Lead by example in the highest regard for truth, justice, equality of opportunity, human rights, benevolence and compassion</li><li>Engage and motivate students to achieve at levels that are beyond their expectations and previous limits</li><li>Use excellent subject knowledge, pedagogic and interpersonal skills to enthuse students and enable students to experience amazing learning</li><li>Make full use of ICT and the new technologies to enhance the quality of teaching and learning for students of all ages and attainment levels</li><li>Plan lessons taking full account of students’ individual learning needs, as well as their individual learning styles, preferences and capabilities</li><li>Encourage and enable all students to become effective, confident and independent life-long <span>learners</span></li><li>Maintain excellent professional relationships with colleagues by making a wider professional contribution to the continuing improvement of the school</li><li>Plan and deliver a programme of learning opportunities and activities to enrich and enhance the taught curriculum</li><li>Co-operate with colleagues to establish and maintain fair and consistent disciplinary practices in the classroom, around the school and on school trips, and taking active measures to protect students from all forms of abuse, including racist or sexist abuse, bullying, and any kind of corporal punishment</li><li>Communicate open and professionally with parents on a regular basis about the attainment and progress of their child</li><li>Maintain high levels of confidentiality when speaking to parents and external <span>parties.</span></li><li>Model good practice of academic <span>practices</span></li><li>Contribute actively to department discussions in academic <span>meetings</span></li><li>Contribute to and plan after-school activities as <span>required</span></li><li>Actively support the school partnership with the community e.g. attending school / community events which may occasionally occur at weekends or in the evening i.e. school concerts etc.</li><li><span>Other</span> <span>responsibilities</span> <span>as</span> <span>reasonably</span> <span>requested</span></li></ul><br><br><span>Teaching</span><ul><li>Plan and prepare schemes of work and complete planning <span>documentation</span></li><li>Teach with consistent effectiveness the students in her/his classes, taking full account of all students’ individual educational needs</li><li>Set and mark work to be carried out by the students in school, online, at home and elsewhere as <span>appropriate</span></li><li>Promote the intellectual, moral, spiritual, cultural, physical and personal abilities and aptitudes of the students in her/his classes and provide guidance and advice to students on educational and relevant social and other matters</li><li>Make records of and reports on the personal and social needs of <span>students</span></li><li>Take part as appropriate in whole school development and share and promote best <span>practice</span></li></ul><br><span>Assessment,</span> <span>recording</span> <span>and</span> <span>reporting</span><ul><li>Assess, record and report on the development, progress and attainment of the students in her/his classes</li><li>Provide or contribute to oral and written assessments, reports and references relating to individual students or groups of students</li><li>Guide students to set targets to improve on their previous ‘best’ and give regular feedback to students to support next steps in learning</li></ul><br><span>Continuing</span> <span>Professional</span> <span>Development</span><ul><li>Keep under review her/his methods of teaching and programmes of <span>work</span></li><li>Be pro-active and take accountability for own <span>development</span></li><li>Participate in arrangements for her/his further training and professional development as a <span>teacher</span></li></ul><br><span>Curriculum</span> <span>Development</span><ul><li>Advise and co-operate with the Principal and other colleagues on the preparation and development of courses of study, teaching materials, teaching schemes, methods of teaching and assessment and pastoral arrangements</li><li>Take responsibility for specific <span>subjects</span></li><li>To embed UAE heritage and culture within the <span>curriculum</span></li></ul><br><br><span>Position</span> <span>Requirements:</span><p><b>Education: </b>Bachelor<span>’s degree in education or any other bachelor degree with PGCE or master’s in education.</span></p><br><br><p><b>Experience: </b>2 years of teaching in a school</p><br><br><p><b><span>Competencies:</span></b></p><br><br><ul><li><span>Outstanding</span> <span>performance</span> <span>and</span> <span>teaching</span> <span>experience</span> <span>in</span> <span>American/</span> <span>International</span> <span>schools.</span></li><li><span>Strong</span> <span>knowledge</span> <span>and</span> <span>experience</span> <span>of</span> <span>international/American</span> <span>curriculum</span></li><li>Excellent communication skills and command of the English language, in spoken and written <span>form</span></li><li>A collaborative team-player with excellent personal <span>skills.</span></li><li>Classroom and behavior <span>management</span></li></ul><span>Attributes:</span><ul><li>Collaborative team player, inspirational speaker, empathetic <span>listener</span></li><li>Integrity and <span>confidentiality</span></li><li><span>Internationally</span> <span>minded</span></li><li>Emotional <span>intelligence</span></li><li><span>Intercultural</span> <span>awareness,</span> <span>creative</span></li><li>Online and classroom teaching <span>experience</span></li><li>Flexible and a can-do <span>attitude</span></li></ul><br><p>Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.</p><br><br><p>Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description</p><br><br><p>Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers.</p><br><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health & Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>
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<p><span><strong>Summary</strong></span></p><br><br><p><span><u>To support and demonstrate our NMC Nursing Mission, Vision, and Values:</u></span></p><br><p><span><strong>Our Nursing Vision: </strong>At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time.</span></p><br><p><span><strong>Our Nursing Mission:</strong> To exemplify clinical excellence, every NMC nurse will seek to:</span></p><br><ul><li><p><span>Do the right thing</span></p><br></li><li><p><span>Be the patient’s advocate</span></p><br></li><li><p><span>Be open and transparent</span></p><br></li><li><p><span>Deliver safe, compassionate care</span></p><br></li><li><p><span>Recognize the uniqueness of each patient</span></p><br></li><li><p><span>Contribute to an outstanding patient’s experience</span></p><br></li><li><p><span>Engage with and contribute to, a learning culture</span></p><br></li><li><p><span>Lead and influence changes in healthcare</span></p><br></li></ul><p><span><strong>Our Nursing Values:</strong> We will achieve this through our core values:</span></p><br><ul><li><p><span>Safety</span></p><br></li><li><p><span>Excellence</span></p><br></li><li><p><span>Ethics</span></p><br></li><li><p><span>Trust</span></p><br></li><li><p><span>Collaboration</span></p><br></li></ul><p><span>The post holder will work collaboratively with other team members, uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, </span>t<span>o the patient's bystanders</span> all<span> the time, every time.</span></p><br><br><p><span><strong>Key Accountabilities</strong></span></p><br><br><p><span>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.</span></p><br><p><span><strong><u>The post holder will:</u></strong></span></p><br><ul><li><p><span>Always speak up if safety is a concern</span></p><br></li><li><p><span>Treat all patients with kindness, respect and compassion</span></p><br></li><li><p><span>Recognize and work within the limits of their own competence</span></p><br></li><li><p><span>Take responsibility for their own actions </span></p><br></li><li><p><span>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</span></p><br></li><li><p><span>Perform additional duties when required</span></p><br></li></ul><p><span><strong><u>Education and Training:</u></strong></span></p><br><ul><li><p><span>Ensure relevant training and competency is undertaken to deliver care safely.</span></p><br></li><li><p><span>Maintain up-to-date mandatory training requirements.</span></p><br></li><li><p><span>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</span></p><br></li><li><p><span>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</span></p><br></li><li><p><span>Support and supervise pre-registration and new nurses and other health care workers when required.</span></p><br></li><li><p><span>Participate in teaching, mentorship and preceptorship when required.</span></p><br></li><li><p><span>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling. </span></p><br></li><li><p><span>Participate in Performance Improvement Plans when required.</span></p><br></li><li><p><span>Share knowledge and skill with others, to improve patient care and services.</span></p><br></li><li><p><span>Ensure they are skilled, trained and competent before using any medical device.</span></p><br></li><li><p><span>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</span></p><br></li></ul><p><span><strong><u>Quality Assurance and Governance:</u></strong></span></p><br><ul><li><p><span>Speak up, if something isn't right.</span></p><br></li><li><p><span>Maintain awareness of and comply with, the NMC Policies and Procedures</span></p><br></li><li><p><span>Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</span></p><br></li><li><p><span>Uphold the regulatory and accreditation standards.</span></p><br></li><li><p><span>Continually seek to improve the service of and care delivery for patients and their families.</span></p><br></li><li><p><span>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner.</span></p><br></li><li><p><span>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.</span></p><br></li><li><p><span>Promote customer service based on NMC patient satisfaction results.</span></p><br></li><li><p><span>Share best practices and quality patient outcomes through audit.</span></p><br></li><li><p><span>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks. </span></p><br></li><li><p><span>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</span></p><br></li></ul><p><span><strong><u>Professional:</u></strong></span></p><br><ul><li><p><span>Always uphold the reputation of the nursing profession.</span></p><br></li><li><p><span>Act as a positive role model for all nursing and support staff.</span></p><br></li><li><p><span>Must have insight of own behaviour and in others.</span></p><br></li><li><p><span>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff. </span></p><br></li><li><p><span>Comply will all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.</span></p><br></li><li><p><span>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</span></p><br></li><li><p><span>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</span></p><br></li><li><p><span>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks. </span></p><br></li><li><p><span>Assist in updating clinical policies and guidelines in line with skill and experience.</span></p><br></li><li><p><span>Assist, engage with and contribute to the professional development of colleagues.</span></p><br></li><li><p><span>Ensure re-licensure is managed in a timely manner.</span></p><br></li><li><p><span>Always maintain patient confidentiality.</span></p><br></li><li><p><span>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</span></p><br></li><li><p><span>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</span></p><br></li></ul><p><span><strong><u>Equality and Diversity: </u></strong></span></p><br><ul><li><p><span>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</span></p><br></li></ul><p><span><strong><u>Infection Prevention and Control (IPC): </u></strong></span></p><br><ul><li><p><span>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. </span></p><br></li><li><p><span>The strictest hand hygiene complianceencompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</span></p><br></li></ul><p><span><strong><u>Safeguarding Children: </u></strong></span></p><br><ul><li><p><span>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment. </span></p><br></li><li><p><span>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law) </span></p><br><p><span><strong>https://www.khda.gov.ae/CMS/WebParts/TextEditor/Documents/Children_Law_English.pdf</strong></span></p><br></li></ul><p><span><strong><u>Occupational Safety and Health Management Systems (OSHMS)</u></strong></span></p><br><ul><li><p><span>Comply with OSHMS instructions, policies and safe working procedures. </span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems. </span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures. </span></p><br></li></ul> </div>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Supervising, coordinating and participating in the preparation of mise en place cooking for all F&B outlets.</li><li>Controls freshness, preparation techniques and storage of goods used.</li><li>To check Demi Chefs / Commis Chefs on his/her section: e.g. regarding personal hygiene.</li><li>To assist the Chef de Cuisine in composing new recipes and menu ideas.</li><li>Order and turnover of products in his section through daily inventory lists.</li><li>Controls cooking procedures, portioning, garnishing and presentation of all dishes.</li><li>Keeps effective contacts with colleagues of other departments.</li><li>Is involved on other tasks and cooperates in special projects when required.</li><li>Sets up work rosters of his section in consultation with the Sous-Chef.</li><li>Allocates different tasks according to the mise en place list.</li><li>To consistently provide and maintain the highest standard of guest care and service.</li><li>To maintain a high standard of personal hygiene and grooming at all times.</li><li>To ensure that your designated uniform is worn well pressed and in a good state of repair.</li><li>To familiarize yourself with the Rixos the Palm Dubai Performance & Product Standards and to be able to demonstrate their application consistently.</li><li>To have a good knowledge of all Rixos the Palm Dubai facilities and be able to answer guest questions in a quick, polite and helpful manner.</li><li>To handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to the Sous-Chef or Chef de Cuisine.</li><li>To act on your responsibilities for Health and Safety at work.</li><li>To demonstrate a working knowledge of fire prevention and to follow the </li><li> Restaurant evacuation plan on hearing the alarm.</li><li>To be security conscious with respect to guest, staff and Rixos the Palm Dubai property/welfare and to report suspicious circumstances to your Sous-Chef or Chef de Cuisine.</li><li>Check all food preparation to determine the type and quality of items to be prepared.</li><li>Work to the specifications received by the Sous-Chef regarding portion size, quantity and quality as laid down in the recipe index.</li><li>Preparation and compilation of staff meals.</li><li>Observes and tastes the food during preparation.</li><li>Ensures that food orders are prepared efficiently and within a reasonable period of time.</li><li>Ensures that hot dishes leave the Kitchen at the correct temperature.</li><li>Take orders from his/her Sous-Chef and carry them out in the correct manner.</li><li>Together with his/her Commis to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Chef de Cusine / Sous Chef in order to achieve the high stock rotation desired in his/her section.</li><li>Ensures that staff handles and uses kitchen utensils and equipment properly.</li><li>Ensures cleanliness of all utensils, cooking equipment, working tables and fridges, and so on.</li><li>Ensures that the Rixos the Palm Dubai Cost Control policies and procedures are followed.</li><li>Other duties and responsibilities which might be assigned from time to time by the Sous-Chef or Chef de Cuisine.</li><li>When requested will be production chef during afternoon mise en place.</li><li>To monitor all costs and recommend measures to control them. To establish an integrated cost management plan through product lining and minimal inventories.</li><li>To ensure that the Department Operational Budget is strictly adhered to.</li><li>To monitor all cost and recommend / institute measures to control them.</li><li>To review monthly forecasts and schedule resources accordingly.</li><li>To assign responsibilities to subordinates and to check their performance periodically.</li><li>To identify and develop young talents within the organization for future potential growth within the group</li><li>To support staff needs in other Divisions based on the hotel priorities and anticipated business levels.</li><li>To check incoming ingredients, ensure that all merchandise is in accordance with order sheets and receiving records in collaboration with Purchase Manager.</li><li>To ensure orderly handling of all products and check that quantities prepared are according to recipes and plate specifications.</li><li>To prepare and supervise daily mise en place and assure that all sections are ready supplied with fresh and high quality products based on anticipated business levels.</li><li>To be available and on duty during peak periods (frequently opening and closing the operation)</li><li>To encourage creativity among his team.</li><li>To ensure that Departmental Operations Manuals are prepared and updated annually.</li><li>To attend weekly Food & Beverage Meeting.</li><li>To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.</li><li>Must be an example of the Rixos Values, Brand Standards, and a champion of appearance and hygiene guidelines.</li><li>Implements guidelines, policies and procedures for those operating departments according to Rixos Guidelines & Standards.</li><li>Must apply the Rixos Food & Beverage rituals.</li><li>To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.</li><li>To fully support the Departmental Trainers function in the Department assigned.</li><li>To undertake any reasonable tasks and secondary duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in vocational hospitality</li><li>Has 4-5 years experience in a 4-5 star Hotel</li></ul><br>Additional Information<br><br><ul><li><p><strong>What is in it for you:</strong></p><br></li><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
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<br> <p>JOB PURPOSE:</p><br><p><br>Undertake day to day category management tasks for strategic, high value and business critical Categories<br>across relevant ADNOC Group Companies reinforcing a culture of end-to-end Category Management including<br>Strategic Sourcing and Procurement Excellence.<br>Create and coordinate cross-functional teams (10 - 30 members per category) resourced from ADNOC Group<br>Companies. Apply ADNOC’s Category Management procedures to support the development and<br>implementation of Category Management Strategies that are consistent with ADNOC’s values and business<br>objectives.<br>Collaborate and utilize internal ADNOC Group analysis and Market Intelligence to increase the value delivered<br>through ADNOC 3rd party spend by coordinating procurement processes and managing supplier relationships.<br>Contribute toward the improvement of inventory levels and service levels across the Group and assist with<br>various operations and initiatives.</p><br><p><br>KEY ACCOUNTABILITIES:</p><br><p><br>Job Specific:<br>Category Management<br>• Implement Category Management approach for nominated categories.<br>• Establish cross-functional Integrated Category Management Teams (teams involving Technical &<br>Procurement resources across the Group Companies) for the designated categories, to develop and<br>implement Category Strategies which generate value and achieve financial savings. Agree the strategy<br>with all relevant Stakeholders prior to implementation.<br>• Create and execute Strategies for categories which align business plans, including:<br>• Support prioritization of Group (common) Categories for the ADNOC Group<br>• Gather historical spend, analyze pricing approach, develop demand-forecasted spend and perform<br>inventory analysis.<br>• Support refresh of an ADNOC category spend map and development of 12-month and 5-year Sector<br>Strategy aligned with Business Plan objectives, in coordination with Planning Teams of ADNOC and<br>• Lead the efforts of product segmentation, simplification & standardization for the technical specifications<br>among ADNOC Group.<br>• Consult with Market Intelligence team and Perform Market & Suppliers analysis (e.g., cost drivers,<br>market trends, competition, Supplier Profiles)<br>• Identify and select relevant sourcing levers (e.g., specification rationalization, standardization,<br>substitution, volume bundling, efficiency)<br>• Use leading-practice procurement tools to develop and implement the Category Strategy such as<br>Kraljic, Porter’s five forces and Purchasing Chessboard.<br>• Support development of team members in Category Management techniques.<br>• Develop savings opportunities and benchmark industry standards and practices to identify and drive<br>opportunities<br>• Develop Category Strategy options, analyze feasibility and drive value potential including ESG and<br>Sustainability objectives<br>• Identify contracting strategies (call for tenders, frame agreements, long-term contracts, strategic<br>partnership etc.)<br>• Support Procurement Team in defining potential bidders<br>• Agree on clear technical and procurement evaluation criteria, considering Total Cost of Ownership and<br>ICV<br>• Review Terms & Conditions and include Category-specifics KPIs to drive Supplier Performance<br>• Utilize cost models, demand and market conditions to identify supplier negotiation levers<br>• Drive the schedule to complete technical and commercial evaluation against the agreed plan. Work with<br>Technical stakeholders to ensure timely close out of clarifications; support the updating of<br>documentation resulting from Technical evaluation process.<br>• Work with the Procurement / Contracts team to complete the Commercial evaluation, to include, close<br>out of commercial clarifications, analysis of commercial bids, benchmarking, and relative<br>competitiveness. Co-develop negotiation strategy for each bidder, and jointly lead Commercial<br>negotiations with Bidders<br>• Support relevant Procurement Team in developing Award Recommendation. Align key stakeholders to<br>support award recommendation and presentations needed for final Approval with relevant Steering<br>Committees and Tender Boards<br>• Assure Issuance of Framework Agreement and Work Orders by Group Companies within agreed<br>timeframes.<br>• Monitor Supplier Performance during the execution phase and coordinate improvements as necessary<br>at framework level.<br>• Peer review on Category Management best practices.<br>• Drive process consistency and leverage best practices and scale to deliver required quality, meet ontime<br>delivery and cost optimization<br>• Drive positive cultural changes, infusing value-addition and knowledge, and positively influencing<br>decisions at all levels of the organization<br>• Provide support and guidance to Integrated Category Management Team to ensure relentless focus on<br>delivering exceptional results and advance a culture of operational excellence.<br>• Cultivate a strong project management focus, set goals, monitor progress, and implement corrective<br>actions as needed.<br>• Adapt to changing market conditions, new business opportunities, and cost reduction strategies while<br>always maintaining the required quality.<br>Tendering Process & Board Submissions:<br>• Ensure that the Tender documents including technical, evaluation criteria, commercial, contractual and<br>legal aspects are aligned with the Category Strategy.<br>• Support the Strategic Sourcing team in the tendering process to ensure that it is carried out effectively<br>and economically and in compliance with Tender Board recommendations, and Company policy.<br>• Lead the commercial evaluation of offers in consultation with the end users in accordance with the<br>approved ADNOC guidelines. Review and recommend on Bidders Lists / Awards / Amendments /<br>Variations etc. for endorsement and to Management for approval.<br>Contract Management<br>• Support Procurement Team in the development of framework agreements in line with the company<br>procedures and policy and advise on the formulation and applicability of the contractual terms and<br>conditions.<br>• Develop and roll out Framework Agreement implementation plan with Group Companies.<br>• Support the respective stakeholders in review and evaluation of Change Orders and claims and ensure<br>the submission of the appropriate recommendations.<br>• Support the mutual trust and cooperation with local business community and suppliers to ensure a fair<br>distribution of business opportunity by exhibiting transparency and sound business ethics.<br>• Advise and support end users on the various development stages of the respective contracts.<br>• Ensure execution and implementation of Work Orders by the group and build effective relationship<br>management.<br>Supplier Management<br>• Manage the relationship with the key suppliers within their Categories.<br>• Effectively deploy Supplier Management across their Categories and Framework Agreements to deliver<br>identified value from the sourcing process and incremental value through the contract lifecycle<br>management.<br>• Develop the Supplier Management Plan and secure Senior Management sign off.<br>• Prepare for supplier performance review meetings across their Categories.<br>• Work with Integrated Category Team members in Group Companies and ADNOC Functions to develop<br>reporting structures that provide timely data against KPI’s to support the measurement of supplier<br>performance relative to their Categories by the Supplier Performance Team.<br>ICV<br>• Work with the ICV Team to deliver ICV opportunities within their Categories.</p><br><p><br>Generic:</p><br><p><br>Supervision<br>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job<br>and deliver the respective business objectives.</p><br><p><br>Budgets<br>• Provide input for preparation of the Function / Division / Department / Section budgets, assist in the<br>implementation of the approved Budget, and work plans to deliver business objectives.<br>• Investigate and highlight any significant variances to support effective performance and cost control.<br>Policies, Systems, Processes & Procedures<br>• Implement approved Function/ Division/ Department/ Section policies, processes, systems, standards<br>and procedures in order to support execution of the work programs in line with Company and<br>International standards.</p><br><p><br>Performance Management<br>• Contribute to the achievement of the approved Performance Objectives for the Function/ Division /<br>Department/ Section in line with the Company Performance framework.<br>Innovation and Continuous Improvement<br>• Design and implement new tools and techniques to improve the quality and efficiency of operational<br>processes.<br>• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line<br>with best industry standards in order to define intelligent solutions for issues confronting the function.<br>Health, Safety, Environment (HSE) and Sustainability<br>• Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability<br>guidelines in line with international standards, best practices and ADNOC Code of Practices.</p><br><p><br>Reports<br>• Provide inputs to prepare MIS and progress reports for Company Management.</p><br><p><br>COMMUNICATION & WORKING RELATIONSHIP:</p><br><p><br>Internal:<br>• Regular contacts with Head Category Management and Department Manager.<br>• Regular contacts with user Directorates, all functions within Procurement, Category Management<br>teams.</p><br><p><br>External:<br>• Occasional contact with Government organizations and entities to establish and maintain relationships<br>or to obtain necessary clearances.<br>• Regular contact with Contractors/Consultants/Suppliers on matters related to acquisition of services<br>and with service companies.</p><br><p><br>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:</p><br><p><br>Minimum Qualification<br>• Bachelor’s degree in Engineering, Finance, Supply Chain, Business Administration or equivalent.<br>Minimum Experience & Knowledge & Skills<br>• 10 years of relevant experience in Procurement, of which 7 years in Category Management, preferably<br>in Oil & Gas.<br>• Excellent Analytical, Commercial Analysis and Problem-solving skills<br>• Ability to collaborate across functions and group companies<br>• Project Management skills<br>• Excellent Communication and Persuasion abilities<br>• Ability to work autonomously<br>• Ability to lead Integrated Category Management teams within a multicultural environment.<br>• Commercial Acumen and negotiation skills<br>Professional Certifications<br>• CIPS is desirable<br></p><br><br> </div>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p>Lead the delivery, support, governance, and continuous improvement of FAB's HR Technology landscape, with Oracle Fusion Cloud HCM as the core HR platform. The role serves as the primary liaison between Group Human Resources and Group Technology, ensuring HR systems, enhancements, projects, and production support are effectively managed and aligned with business requirements.</p><br><p>The role is responsible for managing HR technology operations, system enhancements, digital transformation initiatives, and technology-enabled process improvements across the HR function. It oversees the successful delivery of HR technology projects, system releases, Agile enhancement backlogs, testing, change management, user adoption, and vendor performance.</p><br><p>The role drives the adoption of automation, AI, digital self-service, and employee experience solutions, including Oracle Digital Assistant (DANA), Microsoft Copilot, Power Platform, and other emerging technologies. Working closely with HR and IT stakeholders, the role delivers innovative and scalable solutions that improve operational efficiency, service quality, compliance, and employee experience across FAB.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p><strong>HR Technology Operations and Delivery</strong></p><br><ul><li><p>Lead the day-to-day management of FAB's HR Technology landscape, ensuring systems are stable, secure, compliant, and aligned with business requirements.</p><br></li><li><p>Support the execution of the HR Technology roadmap and portfolio priorities approved by the Head of HR Operations & Technology and HR Leadership Team.</p><br></li><li><p>Manage the HR technology demand pipeline, ensuring initiatives are prioritized based on business value, regulatory requirements, operational needs, and delivery capacity.</p><br></li><li><p>Monitor HR technology trends and recommend system enhancements, automation opportunities, and innovative solutions to improve HR service delivery.</p><br></li><li><p>Ensure Oracle Fusion Cloud HCM remains the core HR platform and is optimized to support end-to-end employee lifecycle processes.</p><br></li></ul><p><strong>HR Automation, AI and Digital Innovation</strong></p><br><ul><li><p>Lead the implementation of HR automation, AI, and digital initiatives that improve employee experience, productivity, operational efficiency, and service quality.</p><br></li><li><p>Identify and prioritize opportunities to eliminate manual, repetitive, and low-value activities through automation and process simplification.</p><br></li><li><p>Drive HR process and manual activities digitization and self-service adoption using technologies such as Oracle Digital Assistant (DANA), Microsoft Copilot, Power Automate, Power Apps, UiPath, AI, and GenAI solutions.</p><br></li><li><p>Establish and track measurable outcomes and benefits from automation and digital transformation initiatives.</p><br></li><li><p>Support the responsible adoption of emerging technologies in line with FAB's standards for security, privacy, governance, and risk management.</p><br></li></ul><p><strong>HR and IT Partnership</strong></p><br><ul><li><p>Act as the primary interface between Group HR and Group Technology for HR systems, projects, production support, architecture, cybersecurity, data, integration and change delivery.</p><br></li><li><p>Translate HR business requirements into clear technology outcomes, functional specifications, prioritized backlogs and delivery plans.</p><br></li><li><p>Represent HR in relevant technology governance forums and ensure HR interests, controls, dependencies and employee experience requirements are addressed.</p><br></li><li><p>Build effective working relationships across HR, IT, Cybersecurity, CPMO team, Risk, Data, Procurement and other enabling functions.</p><br></li></ul><p><strong>HR Technology Projects and Change Delivery</strong></p><br><ul><li><p>Serve as the HR Technology Lead for system implementations, upgrades, enhancements, and transformation initiatives.</p><br></li><li><p>Partner with IT Project Managers, CPMO, vendors, and business stakeholders to ensure successful project delivery and governance.</p><br></li><li><p>Manage project scope, milestones, risks, dependencies, testing, business readiness, and deployment activities.</p><br></li><li><p>Ensure adherence to approved project methodologies, governance standards, and change control procedures.</p><br></li><li><p>Escalate material project risks and issues to the Head of HR Operations & Technology and HR Leadership Team where required.</p><br></li></ul><p><strong>Oracle Fusion HCM Support, Governance and Continuous Improvement</strong></p><br><ul><li><p>Provide functional ownership and governance of Oracle Fusion Cloud HCM, ensuring the platform remains stable, secure, compliant, and aligned with HR business requirements.</p><br></li><li><p>Act as the primary liaison between HR and IT, gathering system issues, enhancement requests, automation opportunities, and process improvement requirements from HR stakeholders.</p><br></li><li><p>Maintain and govern the HR Technology backlog, issue log, and enhancement tracker, applying Agile principles to prioritize and agree monthly sprint deliverables with HR and IT teams based on business priorities and capacity.</p><br></li><li><p>Oversee the end-to-end delivery lifecycle for system changes, including requirements, design, development, testing, UAT, deployment, and post-production support, ensuring timely and high-quality delivery.</p><br></li><li><p>Lead change management, communication, and user adoption activities for all HR system enhancements and releases, ensuring employees and HR teams are informed, trained, and prepared for successful implementation.</p><br></li><li><p>Drive adoption and continuous improvement of digital HR solutions, including Oracle Digital Assistant (DANA), self-service capabilities, automation, and AI-enabled tools to enhance employee experience and operational efficiency.</p><br></li></ul><p><strong>Key Performance Indicators</strong></p><br><ul><li><p>Delivery of approved HR Technology initiatives within agreed scope, budget, quality, and timelines.</p><br></li><li><p>Availability, reliability, and service-level performance of Oracle Fusion HCM and related HR applications.</p><br></li><li><p>Closure of system issues, enhancement requests, and Agile sprint commitments within agreed service levels.</p><br></li><li><p>Adoption of employee and manager self-service, DANA, automation, and AI-enabled solutions.</p><br></li><li><p>Reduction in manual effort, processing time, rework, and HR service transactions through automation and process simplification.</p><br></li><li><p>Quality and timeliness of system testing, release readiness, deployment, and post-implementation stabilization.</p><br></li><li><p>HR stakeholder satisfaction with HR technology services and support.</p><br></li><li><p>Timely closure of audit, compliance, risk, and information security action</p><br></li></ul><p><strong>Frameworks, Boundaries and Decision-Making Authority</strong></p><br><ul><li><p>Operates within FAB policies, delegated authorities, technology standards, information security requirements, risk appetite, and governance frameworks.</p><br></li><li><p>Manages the day-to-day operation, support, enhancement backlog, and delivery of HR technology solutions within approved priorities, budgets, and governance guidelines.</p><br></li><li><p>Recommends system enhancements, process improvements, automation opportunities, and technology solutions to the Head of HR Operations & Technology and relevant governance forums.</p><br></li><li><p>Ensures all HR technology changes, releases, and projects comply with established change management, testing, security, and approval processes.</p><br></li><li><p>Escalates material risks, system issues, resource constraints, vendor performance concerns, and delivery challenges to the Head of HR Operations & Technology and relevant stakeholders.</p><br></li><li><p>Works jointly with HR, IT, Cybersecurity, Risk, and vendors to ensure technology decisions support business objectives and operational requirements.</p><br></li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><p><strong>Minimum Qualifications</strong></p><br><ul><li><p>Bachelor’s degree in human resources, Information Systems, Computer Science, Business Administration, Engineering, or a related discipline.</p><br></li></ul><p><strong>Minimum Experience</strong></p><br><ul><li><p>10-12 years of experience in HR Technology, HR Systems, Digital HR, or HR transformation within large, complex organizations, preferably in banking or financial services.</p><br></li><li><p>Strong Oracle Fusion Cloud HCM experience, including Core HR, workflows, security, reporting, integrations, release management, and production support.</p><br></li><li><p>Proven experience managing HR technology operations, system enhancements, testing, change management, and technology delivery using Agile or similar methodologies.</p><br></li><li><p>Experience acting as a bridge between HR and IT, translating business requirements into technology solutions and managing stakeholder relationships.</p><br></li><li><p>Hands-on experience delivering automation, self-service, digital assistant, AI, and workflow solutions to improve employee experience and operational efficiency.</p><br></li><li><p>Good understanding of HR operations, employee lifecycle processes, data governance, information security, compliance, vendor management, and risk controls.</p><br></li></ul><p><strong>Preferred / Beneficial</strong></p><br><ul><li><p>Oracle Fusion Cloud HCM certification preferred.</p><br></li><li><p>Relevant certifications in Agile, Project Management, Automation, AI, Digital Transformation, or Cloud Technologies are advantageous.</p><br></li></ul><p><strong>Skills</strong></p><br><ul><li><p>Strong Oracle Fusion Cloud HCM experience, including Core HR, workflows, security, reporting, integrations, release management, and production support.</p><br></li><li><p>Proven experience managing HR technology operations, system enhancements, testing, change management, and technology delivery using Agile or similar methodologies.</p><br></li><li><p>Experience acting as a bridge between HR and IT, translating business requirements into technology solutions and managing stakeholder relationships.</p><br></li><li><p>Hands-on experience delivering automation, self-service, digital assistant, AI, and workflow solutions to improve employee experience and operational efficiency.</p><br></li><li><p>Good understanding of HR operations, employee lifecycle processes, data governance, information security, compliance, vendor management, and risk controls.</p><br></li></ul><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Job Summary<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. <br>Scope/Business Context<br>A Full Time/Part Time position based at the JW Marriott Marquis Dubai Hotel.<br>Number of Direct Reports – Based on operation JW Marriott Marquis<br>Titles of Direct Reports – Assistant Manager, Restaurant Supervisor, Head Bartender, Captain, Bartender, Hostess, F&B Service Expert, Cashier<br>Candidate Profile<br>High school diploma or GED; 4 year experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 year experience in the food and beverage, culinary, event management, or related professional area.<br>Core Work Activities<br>Managing Day-to-Day Operations<br>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Encourages and builds mutual trust, respect, and cooperation among team members.<br>Serves as a role model to demonstrate appropriate behaviors.<br>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>Ensures and maintains the productivity level of employees.<br>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>Ensures compliance with all applicable laws and regulations.<br>Ensures compliance with food handling and sanitation standards.<br>Ensures staff understands local, state and UAE liquor laws.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishes guidelines so employees understand expectations and parameters.<br>Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>Provides services that are above and beyond for customer satisfaction and retention.<br>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>Empowers employees to provide excellent customer service.<br>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>Handles guest problems and complaints.<br>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>Ensures corrective action is taken to continuously improve service results.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>Ensures employees receive on-going training to understand guest expectations.<br>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>Strives to improve service performance.<br>Ensures recognition is taking place across areas of responsibility.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Cluster Director of Food & Beverage - InterContinental Hotels Group® Dubai Festival City
Hospitality & Tourism
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Do you see yourself as the Cluster Director of Food & Beverage at InterContinental Hotels Group® at Dubai Festival City? </p><br><p>As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.</p><br><p>The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.</p><br><p><strong>A little taste of your day-to-day:</strong></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li>Oversee the management of restaurants, bars, banquets, room service, and minibars within IHG DFC cluster.</li><li>Manage F&B colleagues within the hotel’s organisational structure, adhering to human resource and hotel policies.</li><li>Communicate regularly with food and beverage colleagues, conducting effective team briefings.</li><li>Provide professional, advisory, and executive support to the Cluster Hotels Manager to assist in achieving strategic goals.</li><li>Establish SMART systems to monitor the achievement of departmental goals.</li><li>Ensure compliance with business operations and hospitality laws.</li><li>Collaborate with the sales and marketing team to develop new products, services and drive business.</li><li>Develop and implement quality management systems.</li><li>Work with the Director of Procurement to develop and monitor the implementation of purchasing procedures.</li><li>Ensure the delivery of high-quality service to guests.</li><li>Ensure that assets are maintained in good working condition.</li><li>Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction. </li><li>Analyse guest insights to identify and meet customer expectations and build on guest loyalty. </li><li>Regularly communicate with guests to ensure expectations are met.</li><li>Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.</li><li>You will also be responsible for OWNCO events as required.</li></ul><p><span><strong>People</strong></span></p><br><ul><li><span>Clearly and effectively communicate hotel goals and strategies to all levels of the hotel team. </span></li><li>Manageeverydayactivities, plan and assign work ensuring you always have the right staffing numbers.</li><li>Work within the company’s Human Resource framework to ensure the departmental performance of staff is productive. Duties include:<ul><li>Planning for future staffing needs. </li><li>Recruiting in line with company guidelines.</li><li>Develop and implement strategies that promote DEI within the F&B department. This includes recruiting a diverse team, ensuring equitable opportunities for development, and fostering an inclusive environment where all employees feel valued.</li><li>Preparing detailed induction programmes for new staff.</li><li>Maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.</li><li>Ensuring training needs analysis of F&B colleagues is carried out and training programmes are designed and implemented to meet needs.</li><li>Develop and support your team through coaching, regular feedback, and clear performance and development goals. Recognise and celebrate strong performance.</li><li>Conduct probation reviews and formal performance appraisals in line with company guidelines.</li><li>Provide training and ensure the team operates in compliance with company standards, equipped with the necessary tools to perform efficiently.</li><li>Maintain accurate and up-to-date staff records, including managing leave approvals and other administrative tasks.</li><li><span>Address performance concerns constructively through ongoing coaching, counselling, and, where necessary, disciplinary action.</span></li><li>Oversee the implementation and effective use of the Work Optimisation Tool (WOT) Planner to ensure accurate forecasting and scheduling to maintain optimal workforce for exceptional service and efficient management.</li><li>Drive Nationalisation efforts by mentoring and integrating local talent, fostering their development, and ensuring compliance with nationalisation goals.</li><li>Regularly communicating with staff to maintain good relations.</li><li>Establish/maintain a succession plan. </li></ul></li><li>Recommend or initiate any HR related actions where needed (engagement, wellbeing activities). Direct the teamon how decision-making impacts profits.</li><li><span>Motivate the team to work in accordance with “The Winning Ways” with customers and colleagues.</span></li><li><span>Develop the salesmanship and customer service skills of the F&B team.</span></li></ul><p><span><strong>Financial </strong></span></p><br><ul><li>Help prepare the hotel’s annual budget and the setting of departmental goals. </li><li>Monitor budget and control expenses with a focus on food, beverage, and labour costs. </li><li>Lead the development and implementation of menu engineering strategies to optimise pricing, product mix, and profitability.</li><li>Analyse sales data to identify high- and low-performing menu items and make data-informed decisions on menu design and promotions.</li><li>Oversee FF&E planning and procurement related to all IHG DFC managed F&B outlets, ensuring alignment with brand standards, functionality, and budgetary requirements.</li><li>Working with the Conferences & Events, identify additional sales opportunities to enhance revenue. </li><li>Drive promotions that deliver great dining experiences for guests at a good value. </li><li>Make sure credit and financial transactions are handled securely</li></ul><p><span><strong>Guest Experience </strong></span></p><br><ul><li><span>Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.</span></li><li><span>Review guest feedback and implement strategies for continuous improvement.</span></li><li><span>Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests.</span></li></ul><p><span><strong>Responsible Business </strong></span></p><br><ul><li>Manage the cluster food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions. </li><li>Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Cluster Executive Chef. </li><li>Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste. </li><li>Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment. </li><li>Maintain a focus and commitment to operating a “green” hotel.</li><li><span>Communicate and correspond with both internal and external partners, with professionalism, respect and understanding.</span></li><li><span>Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements. </span></li><li>Comply with federal, state and local laws regarding health, safety and alcohol services. </li><li><span>Ensure that the brand is at the heart of all decisions.</span></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Bachelor’s degree / higher education qualification / equivalent in Hotel Management, Culinary arts, or related field.</li><li>4+ years’ related experience, including management experience. </li><li>Excellent interpersonal, organizational, and administrative skills.</li><li>Strong customer focus and demonstrated leadership abilities.</li><li>Advanced proficiency in Microsoft Office.</li><li>Fluency in English (verbal and written).</li><li>High level of common sense and strong problem-solving and decision-making skills.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Job Summary<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. <br>Scope/Business Context<br>A Full Time/Part Time position based at the JW Marriott Marquis Dubai Hotel.<br>Number of Direct Reports – Based on operation JW Marriott Marquis<br>Titles of Direct Reports – Assistant Manager, Restaurant Supervisor, Head Bartender, Captain, Bartender, Hostess, F&B Service Expert, Cashier<br>Candidate Profile<br>High school diploma or GED; 4 year experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 year experience in the food and beverage, culinary, event management, or related professional area.<br>Core Work Activities<br>Managing Day-to-Day Operations<br>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Encourages and builds mutual trust, respect, and cooperation among team members.<br>Serves as a role model to demonstrate appropriate behaviors.<br>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>Ensures and maintains the productivity level of employees.<br>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>Ensures compliance with all applicable laws and regulations.<br>Ensures compliance with food handling and sanitation standards.<br>Ensures staff understands local, state and UAE liquor laws.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishes guidelines so employees understand expectations and parameters.<br>Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>Provides services that are above and beyond for customer satisfaction and retention.<br>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>Empowers employees to provide excellent customer service.<br>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>Handles guest problems and complaints.<br>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>Ensures corrective action is taken to continuously improve service results.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>Ensures employees receive on-going training to understand guest expectations.<br>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>Strives to improve service performance.<br>Ensures recognition is taking place across areas of responsibility.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Job Purpose <br><p>Perform assigned audit engagements, from start to finish, inclusive of preplanning, wrap up activities ensuring application of risk and control concepts to scenarios encountered, and identify any potential issues. <br>Assist in the periodic Risk Assessments and development of the Risk-Based Work Plans focusing on IT risks.</p><br><br><br>Job Specific Accountabilities (Part 1) <br><p><strong>Professional Ethics</strong><br>• Assist in initiating/promoting the establishment and continuous improvement of the Corporate Governance Framework including Enterprise Risk Management, Corporate Code of Conduct, Ethics and Values.<br><strong>Internal Audit Plan</strong><br>• Assist in the development of Annual Audit Plan (AAP) based on the results of risk assessment exercise focusing on IT risks.<br>• Participate in reviewing and updating the IT audit universe to ensure it covers all IT risks.<br>• Provide input for the periodic reporting on IT audit activities and performance relative to its plans, significant risk exposures, control/governance issues and other related matters.<br><strong>Audit Execution</strong><br>• Lead the IT auditors in the examination and analysis of records through executing audit program steps for the assigned audits.<br>• Develop a detailed audit program / Risk & Control Matrix (RCM) for the assigned audit including the objectives, potential risk, key controls, audit procedures and the use of audit techniques and tools to evaluate governance, risks and controls processes, and submit audit program to the management for review and approval.<br>• Determine auditing procedures to be applied, including the use of Information Systems Audit Techniques, data analytics, statistical sampling method or others.<br>• Ensure that adequate working papers and all relevant information are continuously documented and updated in the automated Audit Management System in accordance with pre-defined templates and audit procedures.<br>• Identify, obtain, analyze and appraise related systems and evidentiary data/information.<br>• Appraise the adequacy of the corrective actions taken by management on audit recommendations through follow up audits and periodically review and update the status of management action plans. <br>• Ensure that approved audit objectives have been met with adequate coverage of all relevant areas and sufficient audit evidence is obtained to support the conclusion and recommendations, in accordance with professional audit standards. <br>• Participate in conducting special reviews and undertakes administrative duties as directed by Head of Internal Audit.<br>• Supervise audits in accordance with the approved RCM and professional standards on internal auditing.<br>• Ensure tasks assigned to junior staff are adequately performed and deliverables are in accordance with ADNOC Internal Audit procedures and quality standards.<br>• Identify high risk areas and key control points of the system to be reviewed.<br><strong>Audit Reports</strong><br>• Prepare audit report with conclusion, expressing professional opinions on the adequacy and effectiveness of risk management, control systems and the efficiency with which activities are carried out. Recommend improvement options to rectify reported deficiencies, for Section Head / Department Manager’s review.<br>• Recommend practical enhancements in IT governance, risks and control processes to assist in the achievement of the company business objectives.<br>• Follow-up on replies to issued draft and final audit reports and review the adequacy of the corrective actions taken on audit recommendations / improvement options.</p><br><br><br>Job Specific Accountabilities (Part 2) <br><p>• Assist in the periodic reporting to the Audit Committee and Senior Management on internal audit activities, performance, significant risk exposures, controls/governance issues and other related matters.<br><strong>Coordination</strong><br>• Assist the Secretary of the Audit Committee in arranging Audit Committee meetings, preparing the agenda, and minutes of meetings (MOMs) and reporting on Corporate Governance Framework, General Controls and other related issues as prescribed in the Audit Committee Charter. <br>• Conduct workshops or presentations to create awareness about IA function and demonstrate value addition across the ADNOC.<br>• Communicate identified issues with Internal Audit management to ensure potential high risk area of concerns are addressed in a timely and effective manner.<br>• Provide professional advice on Group Companies’ Audit Committee Charter, <br><strong>IA Charter and IT Audit Methodology/Procedures. Provides assistance in the establishment of the Group Audit Committees/IA functions and related governance, when assigned.</strong><br>• Participate in initiating and coordinating the Group-wide specialized professional training programs. <br>• Conduct research and benchmarking to resolve audit issues, identify gaps and support IA function.</p><br><br><br>Job Specific Accountabilities (Part 3) <br><br>Generic Accountabilities <br><p><strong>Supervision</strong><br>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.<br><strong>Budgets</strong><br>• Provide input for preparation of the Function / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver Section objectives. <br>• Investigate and highlight any significant variances to support effective performance and cost control.<br><strong>Policies, Systems, Processes & Procedures</strong><br>• Implement approved Function/ Department/ Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.<br><strong>Performance Management</strong><br>• Contribute to the achievement of the approved Performance Objectives for the Function/ Department/ Section in line with the Company Performance framework.<br><strong>Innovation and Continuous Improvement</strong><br>• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.<br>• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>• Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><strong>Reports</strong><br>• Provide inputs to prepare MIS and progress reports for Company Management.</p><br><br><br>Generic Accountabilities (continue) <br><br>Internal Communications & Working Relationships <br><p>• Regular Contacts with operational level management within all auditable departments throughout ADNOC.<br>• Frequent contacts within ADNOC at all levels of Management up to SVPs/Directors with respect to audit programs, the conduct of the audits, audit reports, findings and recommendations. <br>• Regular contacts with Management within the assigned ADNOC Group Companies up to Manager level with regards to the Group Company audits.</p><br><br><br>External Communications & Working Relationships <br><p>• Occasional Contacts with Internal Audit Service Provider(s) to coordinate audit activities, when required.<br>• Occasional Contacts, as required, with Abu Dhabi Accountability Authority (ADAA) regarding government audits.<br>• Occasional Contacts with ADNOC External Auditors and other assurance providers to ensure adequate audit coverage and minimize duplicate efforts.<br>• Regular contacts with ADNOC Group Companies’ Internal Audit Managers with respect to knowledge sharing of audit standards, frameworks, methodologies, policies, processes and coordination across ADNOC Group Companies.</p><br><br><br>Minimum Qualification <br><p>Bachelor Degree in Computer Science or related IT discipline, Finance/ Auditing or equivalent discipline</p><br><br><br>Minimum Experience, Knowledge & Skills <br><p>• 8 years of relevant experience in IT internal auditing, with varied experience in oil and gas operations and their inherent challenges/risks in the context of corporate function.<br>• In-depth knowledge of International Professional Practices Framework for IT Assurance/IT Assurance Framework (ITAF) and other related frameworks/standards (e.g. COBIT, ITIL, ISO27000, NIST) and their interpretation/application to IS/IT auditing practice.<br>• Experience in managing and tracking time for different Internal Audit related activities. <br>• Awareness/knowledge of Operational Technology (OT) processes and systems<br>• In-depth knowledge of IT processes including, but not limited to, system development, infrastructure review, access right management and change management.<br>• Expertise in collecting and analysing complex data using data analytics tools, evaluating information and systems, and drawing logical conclusions<br>• Extensive knowledge of planning and project management areas<br>• Advance technical knowledge of different operating systems, databases, network infrastructure components (routers, switches, firewalls etc.) and ERP.</p><br><br><br>Professional Certifications <br><p>• IT audit certification, CISA, is mandatory.<br>• Other related certifications (CISSP, CISM, GIAC, etc.) are preferred.</p><br><br><br>Work Condition, Physical effort & Work Environment <br><p><strong>Physical Effort</strong><br>Minimal<br><strong>Work Environment</strong><br>Normally air-conditioned office environment, however exposed to prevailing weather conditions while in the operating sites / field visits.</p><br><br><br>Additional Details <br><p>Job Family / Sub Family: Governance/Audit</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Job Purpose <br><p>Perform assigned audit engagements, from start to finish, inclusive of preplanning, wrap up activities ensuring application of risk and control concepts to scenarios encountered, and identify any potential issues. <br>Assist in the periodic Risk Assessments and development of the Risk-Based Work Plans focusing on IT risks.</p><br><br><br>Job Specific Accountabilities (Part 1) <br><p><strong>Professional Ethics</strong><br>• Assist in initiating/promoting the establishment and continuous improvement of the Corporate Governance Framework including Enterprise Risk Management, Corporate Code of Conduct, Ethics and Values.<br><strong>Internal Audit Plan</strong><br>• Assist in the development of Annual Audit Plan (AAP) based on the results of risk assessment exercise focusing on IT risks.<br>• Participate in reviewing and updating the IT audit universe to ensure it covers all IT risks.<br>• Provide input for the periodic reporting on IT audit activities and performance relative to its plans, significant risk exposures, control/governance issues and other related matters.<br><strong>Audit Execution</strong><br>• Lead the IT auditors in the examination and analysis of records through executing audit program steps for the assigned audits.<br>• Develop a detailed audit program / Risk & Control Matrix (RCM) for the assigned audit including the objectives, potential risk, key controls, audit procedures and the use of audit techniques and tools to evaluate governance, risks and controls processes, and submit audit program to the management for review and approval.<br>• Determine auditing procedures to be applied, including the use of Information Systems Audit Techniques, data analytics, statistical sampling method or others.<br>• Ensure that adequate working papers and all relevant information are continuously documented and updated in the automated Audit Management System in accordance with pre-defined templates and audit procedures.<br>• Identify, obtain, analyze and appraise related systems and evidentiary data/information.<br>• Appraise the adequacy of the corrective actions taken by management on audit recommendations through follow up audits and periodically review and update the status of management action plans. <br>• Ensure that approved audit objectives have been met with adequate coverage of all relevant areas and sufficient audit evidence is obtained to support the conclusion and recommendations, in accordance with professional audit standards. <br>• Participate in conducting special reviews and undertakes administrative duties as directed by Head of Internal Audit.<br>• Supervise audits in accordance with the approved RCM and professional standards on internal auditing.<br>• Ensure tasks assigned to junior staff are adequately performed and deliverables are in accordance with ADNOC Internal Audit procedures and quality standards.<br>• Identify high risk areas and key control points of the system to be reviewed.<br><strong>Audit Reports</strong><br>• Prepare audit report with conclusion, expressing professional opinions on the adequacy and effectiveness of risk management, control systems and the efficiency with which activities are carried out. Recommend improvement options to rectify reported deficiencies, for Section Head / Department Manager’s review.<br>• Recommend practical enhancements in IT governance, risks and control processes to assist in the achievement of the company business objectives.<br>• Follow-up on replies to issued draft and final audit reports and review the adequacy of the corrective actions taken on audit recommendations / improvement options.</p><br><br><br>Job Specific Accountabilities (Part 2) <br><p>• Assist in the periodic reporting to the Audit Committee and Senior Management on internal audit activities, performance, significant risk exposures, controls/governance issues and other related matters.<br><strong>Coordination</strong><br>• Assist the Secretary of the Audit Committee in arranging Audit Committee meetings, preparing the agenda, and minutes of meetings (MOMs) and reporting on Corporate Governance Framework, General Controls and other related issues as prescribed in the Audit Committee Charter. <br>• Conduct workshops or presentations to create awareness about IA function and demonstrate value addition across the ADNOC.<br>• Communicate identified issues with Internal Audit management to ensure potential high risk area of concerns are addressed in a timely and effective manner.<br>• Provide professional advice on Group Companies’ Audit Committee Charter, <br><strong>IA Charter and IT Audit Methodology/Procedures. Provides assistance in the establishment of the Group Audit Committees/IA functions and related governance, when assigned.</strong><br>• Participate in initiating and coordinating the Group-wide specialized professional training programs. <br>• Conduct research and benchmarking to resolve audit issues, identify gaps and support IA function.</p><br><br><br>Job Specific Accountabilities (Part 3) <br><br>Generic Accountabilities <br><p><strong>Supervision</strong><br>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.<br><strong>Budgets</strong><br>• Provide input for preparation of the Function / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver Section objectives. <br>• Investigate and highlight any significant variances to support effective performance and cost control.<br><strong>Policies, Systems, Processes & Procedures</strong><br>• Implement approved Function/ Department/ Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.<br><strong>Performance Management</strong><br>• Contribute to the achievement of the approved Performance Objectives for the Function/ Department/ Section in line with the Company Performance framework.<br><strong>Innovation and Continuous Improvement</strong><br>• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.<br>• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>• Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><strong>Reports</strong><br>• Provide inputs to prepare MIS and progress reports for Company Management.</p><br><br><br>Generic Accountabilities (continue) <br><br>Internal Communications & Working Relationships <br><p>• Regular Contacts with operational level management within all auditable departments throughout ADNOC.<br>• Frequent contacts within ADNOC at all levels of Management up to SVPs/Directors with respect to audit programs, the conduct of the audits, audit reports, findings and recommendations. <br>• Regular contacts with Management within the assigned ADNOC Group Companies up to Manager level with regards to the Group Company audits.</p><br><br><br>External Communications & Working Relationships <br><p>• Occasional Contacts with Internal Audit Service Provider(s) to coordinate audit activities, when required.<br>• Occasional Contacts, as required, with Abu Dhabi Accountability Authority (ADAA) regarding government audits.<br>• Occasional Contacts with ADNOC External Auditors and other assurance providers to ensure adequate audit coverage and minimize duplicate efforts.<br>• Regular contacts with ADNOC Group Companies’ Internal Audit Managers with respect to knowledge sharing of audit standards, frameworks, methodologies, policies, processes and coordination across ADNOC Group Companies.</p><br><br><br>Minimum Qualification <br><p>Bachelor Degree in Computer Science or related IT discipline, Finance/ Auditing or equivalent discipline</p><br><br><br>Minimum Experience, Knowledge & Skills <br><p>• 8 years of relevant experience in IT internal auditing, with varied experience in oil and gas operations and their inherent challenges/risks in the context of corporate function.<br>• In-depth knowledge of International Professional Practices Framework for IT Assurance/IT Assurance Framework (ITAF) and other related frameworks/standards (e.g. COBIT, ITIL, ISO27000, NIST) and their interpretation/application to IS/IT auditing practice.<br>• Experience in managing and tracking time for different Internal Audit related activities. <br>• Awareness/knowledge of Operational Technology (OT) processes and systems<br>• In-depth knowledge of IT processes including, but not limited to, system development, infrastructure review, access right management and change management.<br>• Expertise in collecting and analysing complex data using data analytics tools, evaluating information and systems, and drawing logical conclusions<br>• Extensive knowledge of planning and project management areas<br>• Advance technical knowledge of different operating systems, databases, network infrastructure components (routers, switches, firewalls etc.) and ERP.</p><br><br><br>Professional Certifications <br><p>• IT audit certification, CISA, is mandatory.<br>• Other related certifications (CISSP, CISM, GIAC, etc.) are preferred.</p><br><br><br>Work Condition, Physical effort & Work Environment <br><p><strong>Physical Effort</strong><br>Minimal<br><strong>Work Environment</strong><br>Normally air-conditioned office environment, however exposed to prevailing weather conditions while in the operating sites / field visits.</p><br><br><br>Additional Details <br><p>Job Family / Sub Family: Governance/Audit</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>The Senior E-Commerce Manager is responsible for owning and optimizing the end-to-end digital performance of JW Marriott Marquis Dubai and Dubai Marriott Harbour Hotel & Suites across all direct and third-party (OTA) channels. This role acts as the custodian of the hotels’ “digital shop window,” ensuring a seamless, high-converting user experience across websites, Marriott.com, Bonvoy channels, and OTA platforms. <br>The role combines strategic digital leadership with hands-on optimization, driving measurable revenue growth, direct channel contribution, and conversion efficiency. It partners closely with Revenue Management to align digital demand generation with pricing and inventory strategy, particularly during low and shoulder seasons, leveraging targeted campaigns, UX improvements, and content optimization to stimulate demand. <br>The ideal candidate is commercially minded, data-driven, and deeply experienced in hotel e-commerce, with a strong understanding of UX, digital merchandising, and performance marketing within a luxury hospitality environment.<br>SCOPE / BUSINESS CONTEXT<br>Full Time position based at A Full Time position based at JW Marriott Marquis Hotel with some travel to the other properties expected <br>Number of Direct Reports - 0 <br>CANDIDATE PROFILE<br>Experience:<br>Bachelor’s degree in Marketing, Digital Marketing, Hospitality, Business, or related field preferred <br>Minimum 5–7 years of experience in e-commerce, digital marketing, or revenue-driven digital roles within hospitality or travel <br>Proven track record of driving direct channel growth, conversion rate optimization, and revenue performance across multi-property or complex portfolios <br>Strong experience managing hotel websites, OTA extranet content, and digital merchandising in a luxury or upscale segment <br>Demonstrated ability to collaborate with revenue teams on pricing, demand stimulation, and seasonal strategy<br>Skills and Knowledge <br>Deep understanding of hotel e-commerce ecosystem (direct channels, OTAs, metasearch, GDS) <br>Strong UX/UI sensibility with ability to identify friction points and implement conversion improvements <br>Analytical mindset with proficiency in web analytics tools, CRM, and channel reporting <br>Commercial acumen with focus on ROI, CPA, conversion, and revenue contribution <br>Strong copywriting and content optimization skills for digital channels <br>Excellent stakeholder management across marketing, revenue, distribution, and agency partners <br>Organized, detail-oriented, and able to manage multiple priorities across two properties <br>CORE WORK ACTIVITIES<br>The following are specific responsibilities and contributions critical to the successful performance of the position: <br>BUSINESS RESULTS <br>Drive direct channel revenue growth (web, Marriott.com, Bonvoy) and improve conversion rate across all digital touchpoints <br>Optimize channel mix to increase direct bookings and reduce dependency on high-cost OTA channels <br>Deliver measurable improvements in digital KPIs: conversion rate, bounce rate, booking engine performance, ADR contribution, and revenue per visit <br>Support overall property revenue goals through digital demand creation and conversion optimization <br>ESSENTIAL FUNCTIONS <br>Digital Strategy & Channel Ownership <br>Own and manage the e-commerce strategy for both hotels across direct and OTA channels <br>Ensure all digital platforms (brand.com, Marriott.com, OTA listings) are fully optimized for conversion, UX, and revenue performance <br>Develop and execute a multi-property e-commerce roadmap aligned with brand standards and commercial objectives <br>Ensure consistent, compelling, and accurate digital representation of the hotels across all platforms <br>UX & Conversion Optimization <br>Continuously audit and improve website UX, booking path, content hierarchy, and digital merchandising <br>Identify and eliminate friction points in the booking journey to maximize conversion <br>Lead A/B testing initiatives, landing page optimization, and user journey improvements <br>Collaborate with digital partners to implement best-in-class UX principles and performance enhancements <br>OTA & Third-Party Channel Management <br>Manage OTA content, visibility, and performance (including imagery, descriptions, and promotions) <br>Optimize hotel positioning across key OTAs through content quality, review management, and strategic promotions <br>Partner with distribution teams to ensure alignment on availability, pricing, and channel strategy <br>Monitor OTA performance and identify opportunities to shift demand towards direct channels <br>Revenue & Seasonal Campaign Alignment <br>Work closely with Revenue Management to develop and execute seasonal campaigns <br>Translate revenue strategies into digital campaigns that stimulate demand and drive incremental bookings <br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications. <br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection. <br>Number of Direct Reports - 2 <br>Titles of Direct Reports – 2 <br>CANDIDATE PROFILE <br>Experience: <br>Hotel experience is desirable but not essential <br>Previous experience working within a similar role in a 5 star environment preferred <br>Skills and Knowledge<br>Strong Communication skills (verbal, listening, writing) <br>Education or Certification <br>Innovative <br>Pro-active and reliable <br>Outgoing personality and outstanding guest service skills. <br>Knowledge of local area, local attractions, entertainment and landmarks <br>Knowledge of hotel room types, layouts and features <br>Ability to use Opera, Micros & MARSHA System and other operating systems <br>Knowledge of Guest Response Tracking Software / GXP <br>Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette <br>Strong problem-solving skills <br>Strong organization and working to deadline skills<br>Have a complete understanding of the Marriott Reward program <br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position: <br>Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedure and events. <br>Have knowledge of hotel rates, package and discounts. <br>Have knowledge about all guest rooms, features and amenities plus all services offered by the hotel. <br>Attend the shift briefing, daily 15 minutes training and front office monthly meeting. <br>To ensure a quick, efficient and friendly check in and departure of all guests. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards.<br>To arrange and co-ordinate the activities, tours /transfers and special requests of guests and visitors to the resort, ensuring that they have the maximum comfort and convenience for the duration of their visit.<br>Pass on all the relevant information (including complaints) to the other departments in the<br>Operation. To ensure that guests receives services in well-coordinated and timely manner, this Includes additional information which may be relevant to developing and upgrading service, guest History records, Management and Sales and Marketing. <br>Assign rooms, accommodating special requests whenever possible.<br>Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.<br>Review requests for late check-outs and approve according to occupancy.<br>Operate telephone switchboard station in order to answer telephone calls.<br>Manage all GXP functionalities and processes and ensure a full usage of the same by all direct reports.<br>Take room service orders over the phone, answering any questions regarding the menu, inputting order. into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy and providing expected delivery time. <br>To understand the correct reservation procedures and to take any reservations if required, Be flexible according to the business needs.<br>Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. <br>Be fully aware of hotel credit policy and procedures and ensure that it’s adhered at all time. <br>Be knowledgeable and promote the Marriott rewards program. <br>Keep yourself informed with all VIP arrivals. <br>Be flexible in regard to work schedule. <br>Strive to represent Marriott in the most professional manner at all times. <br>Ensure that all guests are communicated with the credit policy and procedures upon check-in. <br>Take initiative through empowerment to ensure complete guest satisfaction. <br>Be fully aware of safety and emergency procedures. <br>Handle mail and messages properly and on confidential basis. <br>Know how to follow all hospitality guidelines and daily service basics. <br>Ensure that all guest problems are resolved by using “Guest Response Program” <br>Assist a fellow associates in their Job to ensure that all are done on time. <br>Use your Opera and other systems password with discretion. Log off the terminal when leaving the area. <br>Have knowledge about the city, the local area and attraction to provide the guests with all requested information. <br>Report any unusual occurrences or requests to the manager or supervisor on duty. <br>Be familiar with the AM, PM and night check list to ensure smooth daily operations. <br>Ability to communicate with all managers, supervisors and fellow associates. <br>Be aware of the Marriott brand standards and follow the thoroughly. <br>Ensure that daily banking procedures are followed and performed as per the standards. <br>Ensure all guests are welcomed, met and greeted, offered welcome drinks and /or cold towels (depending on brand) and escorted to the elevators and/or room according to the Marriott Welcome Experience. <br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Currently we are repositioning the Hotel to achieve greater heights in the coming year. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa or a workout at Bodybase!. Sample the flavors of the world at our 14 restaurants and lounges, with more to come which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 10,000 hotels all over the world. Yes, 10,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.<br>Job Summary<br>As Multi-Property Director of Revenue, you will be responsible for leading inventory management and analyze activities in a given hotel or multi-property market while managing the pricing, positioning and inventory for hotel or hotels within area of purview. You will be responsible to monitor all processes associated with demand, revenue, inventory, and forecasting and opportunity analysis and develop and recommend sales strategy for pricing of the transient customer, wholesale, and group segments while identifying the new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. You shall also act as primary contact and maintains productive relationships with all stakeholders, including hotel General Manager, sales leaders and owners. You will be overseeing a portfolio of 4 properties, JW Marriott Marquis, Dubai Marriott Harbour Hotel and Suites, Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, A Luxury Collection Desert Resort and Spa and will lead a team of Talented Revenue professionals to deliver this.<br>Managing Revenue Management Projects and Strategy<br>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.<br>Monitors the annual pricing process for transient, group and catering rooms, and function space.<br>Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.<br>Develops and executes the hotel(s) strategic plan(s).<br>Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.<br>Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.<br>Manages room authorizations, rates and restrictions.<br>Utilizes brand's revenue management systems and tools to ensure that revenue and profit are maximized.<br>Prepares budgets for transient, group and catering.<br>Updates market knowledge and aligns strategies and approaches accordingly.<br>Serves as a demand expert for team members, GMs, and regional stakeholders.<br>Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>Promotes and protects brand integrity and positioning.<br>Participates in quarterly regional reviews.<br>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.<br>Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>Thinks creatively and practically to develop, execute and implement new business plans.<br>Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.<br>Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.<br>Analyzing and Reporting Revenue Management Data<br>Actively participates in the weekly and long range forecasts.<br>Compiles information, analyzes and monitors actual sales against projected sales.<br>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>Analyzes information and evaluates results to choose the best solution and solve problems.<br>Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.<br>Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.<br>Prepares revenue and profit opportunity analysis.<br>Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.<br>Compiles information, analyzes and monitors actual sales against projected sales.<br>Assists with account diagnostics process and validates conclusions.<br>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.<br>Building Successful Relationships<br>Develops and manages internal and external key stakeholder relationships.<br>Provides targeted and timely communication of results, achievements and challenges to all stakeholders.<br>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment. <br>SCOPE/BUSINESS CONTEXT<br>A Full-Time position based at JW Marriott Marquis Dubai.<br>Number of Direct Reports – Based on operations<br>Titles of Direct Reports – Restaurant Managers, Bar Managers, Restaurant General Managers and Restaurant Operations Manager<br>CANDIDATE PROFILE<br>Experience: <br>Minimum of 2-year experience of a similar position within a five star hotel <br>Education or Certification<br>High school diploma or GED; 4 years’ experience in the food and beverage, culinary, or related professional area OR<br>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Cafe; Services and Beverage outlets. <br>Manages the daily activities and monitors the performance of the Food and Beverage management and service teams. <br>Verifies that all outlet operational policies and procedures are maintained throughout the outlets. <br>Verifies that Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Administration (OSHA) and regional Alcoholic Beverage Commissions guidelines are maintained. <br>Assists the Director of Food and Beverage (F&B) in developing and managing the strategic plan for the Food and Beverage division including budget administration, forecasting, inventory and cost control. <br>Manages and creates Food and Beverage marketing and promotional opportunities for the outlets to draw clientele from the local market. <br>Monitors the status and progress of each outlet and to maintain consistency in all area of Food and Beverage operations<br>Researches market trends and concepts to recommend appropriate products, services and operational changes necessary to maintain guest satisfaction. <br>Maintains and demonstrates strong knowledge of food and beverage trends within the hospitality industry. <br>Verifies that all Food and Beverage outlet teams are properly trained in the areas of sanitation, food safety, and customer service. <br>Developing and Executing Food and Beverage Strategy and Goals<br>Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.<br>Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>Ensures integration of departmental goals in game plans.<br>Leading Food and Beverage Teams<br>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.<br>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).<br>Reviews staffing levels to ensure that guest service and operational needs are met.<br>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>Provides feedback to employees based on observation of service behaviors.<br>Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.<br>Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.<br>Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.<br>Order and purchase equipment and supplies.<br>Maximizing Food and Beverage Revenue<br>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.<br>Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.<br>Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.<br>Managing and Conducting Human Resources Activities <br>Interviews, selects and trains employees. <br>Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status. <br>Manages the performance of the Exhibit Hall team including annual performance evaluations, career planning and training requirements. <br>Monitors employee attendance and records absences/tardiness. <br>Helps direct supervisors to achieve their own development goals. <br>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. <br>Additional Responsibilities <br>Complies with all corporate accounting procedures. <br>Perform other duties as assigned. <br>MANAGEMENT COMPETENCIES <br>Leadership<br>Managing Execution<br>Building Relationships<br>Generating Talent and Organizational Capability<br>Learning and Applying Professional Expertise<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>Responsibilities for setup, mixing of drinks, service and cleanup for bar functions. In so doing, is expected to direct all effort toward guest satisfaction, the achievement/maintenance of division standards, and profit maximization.<br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection<br>Number of Direct Reports - 03<br>Titles of Direct Reports – Senior Barman, Team Leader, Restaurant Manager<br>CANDIDATE PROFILE <br>Experience:<br>Minimum of 2-year experience of a similar position within a five star hotel<br>Skills and Knowledge<br>Thorough beverage knowledge<br>Sales Person – Ability to suggest and up sell<br>Friendly and outgoing<br>Basic Computer Skills<br>Education or Certification<br>Diploma or degree in hotel management<br>Bartender Certificate<br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Punch in, as schedule, ready to work and according to Grooming Standards.<br>Check for captain for required set up and type of service assignment.<br>Have bar set up “ready to go” 15 minutes before operation is schedules to start.<br>This involves: An adequate supply of following (to last through the duration of the function, if possible). Ice, water, mixer, all ingredients necessary for preparing drinks. Glasses, garnishes, napkin and side towel. Matches/ashtrays cigarettes.<br>Perform cashier duties, if required. This involves handling tickets and cash as per Marriott International Food and Beverage SOP.<br>Prepare and serve drinks as per Marriott standards, policies procedures using a jigger as all times.<br>Never leave your bar during a function unless properly relieved by another bartender or the captain/maître d.<br>At all times the bar area should be maintained in a clean and organized condition. Practice “clean as you go”.<br>After function is over and guest have left the room, breakdown and thoroughly clean the bar.<br>Ensure the proper storage of liquor, fruit and equipment, all liquor to be secure.<br>To comply with all local laws and regulations.<br>To report issues or requirements to the supervisors.<br>When requested, is ready to work as a waiter/waitress as well.<br>To have a clean uniform and impeccable personal grooming in compliance with company standards.<br>To be at the assigned work area, in uniform, and ready to work at the time that is scheduled.<br>All Event Operations bartenders will be required to completely familiarize himself with the location of each of the function rooms and related areas.<br>To introduce one’s self to the guest on one’s station and project a warm cheerful, enthusiastic desire to be of service.<br>To wear a name tag as part of the proper uniform, as well as no excessive jewelry to be worn while working.<br>To comply with all safety regulations and company policies as outlined in the Employee’s handbook.<br>To assist customer whenever possible.<br>To perform all other reasonable as requested by the management.<br>To ensure that all props after each function is store back in the designated area and handles with great care.<br>To ensure that all bar equipment’s, fixture and furniture are handled with great care.<br>To create a good working relationship with co-workers and maintain a courteous attitude towards the management and all the employees and guests of the hotel.<br>To bring any problems that may occur or any special requests by guests to their supervisor’s attention as soon as possible.<br>To provide the best possible proper service of guests of this hotel at all times.<br>To practice constantly the “Clean as you go” policy to uphold the highest sanitation standards.<br>• Receive the guest with the greetings of the day and a smile<br>• Present the menu & suggest luxury collection cocktails. Inquire for the guest suite number.<br>• Assist the guest with the drinks selections and answer any queries about drinks<br>• Do a quality check if the guest orders cocktails.<br>• Engage in a conversation with the guest whenever appropriate. General topics should be about resorts facilities or activities.<br>• Table maintenance should carried out.<br>• Present the bill as per standard when asked and give a copy of the luxury collection cocktail recipe<br>• Bid the guest fond farewell.<br>• Check with customers to ensure that they are enjoying their meals and take action to correct any complains.<br>• Coordinate with other departments in exceeding guest expectations.<br>• To be updated in communication between departments.<br>• To attend managers & Supervisors meeting.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><strong>Support Assistant</strong></p><br> <p>The British International School Abu Dhabi is seeking an enthusiastic and adaptable Support Assistant to join our committed and high-performing operations team. </p><br> <p>The closing date for applications is 31st July 2026.</p><br> <p><strong>About You</strong></p><br> <p>You will be a dedicated and proactive Support Assistant who takes pride in contributing to all aspects of school life. You will have a positive, can-do attitude and will always strive to do your very best for students, parents, and colleagues. You will be flexible and reliable, with the ability to support learning and operations across different areas of the school as needed.</p><br> <p>You will be an excellent communicator who works well with all members of the school community. You will take an active role in supporting students in and out of the classroom and will assist with the daily school transport, ensuring the safety and well-being of all students. You will help to promote our culture of care, enjoyment, and success, and will take pride in being part of a supportive and dynamic team.</p><br> <p>Keen to collaborate and contribute positively, you will have good interpersonal skills, a helpful nature, and the confidence to build strong working relationships. The flexibility and open-mindedness to adapt quickly to a busy and international school environment are essential.</p><br> <p><strong>About the Role</strong></p><br> <p>The Support Assistant plays a vital role in ensuring the safety and well-being of students across the school and during transport. The postholder is responsible for supervising children on school buses, registering them on and off, maintaining communication with parents, and ensuring all safety procedures are followed throughout each journey. When not engaged in bus duties, the Support Assistant provides valuable administrative and practical help across different areas of the school, including classrooms, the library, the clinic, and office spaces. They support teachers and students during lessons and break times, promoting a positive and caring environment. The role requires excellent communication and organisational skills, patience, reliability, and a proactive attitude. Flexibility and professionalism are key, as is a commitment to maintaining high standards of safety, care, and teamwork within a busy and diverse international school setting.</p><br> <p>Please see the job description for more detail - Support Assistant Job Description 2026.pdf </p><br>
<p><strong>About Nord Anglia Education</strong></p><br> <p>Nord Anglia Education is the world’s leading premium schools organisation, with more than 88 schools located across over 33 countries in the Americas, Europe, China, Southeast Asia, India and the Middle East. Together, our schools educate over 88,000 students from kindergarten through to the end of secondary school.</p><br> <p>Our philosophy for education rests on our four pillars of creativity, wellbeing, excellent academic outcomes, and global connectedness. These are delivered through innovative use of educational technology to create a personalised 21st century learning experience for all students.</p><br> <p>Every parent wants the best for their child — so do we. Nord Anglia schools deliver high quality, transformational education and ensure excellent academic outcomes by going beyond traditional learning. Our global scale enables us to recruit and retain world-leading teachers and to offer unforgettable experiences through global and regional events, while our engaging learning environments ensure all of our students love coming to school.</p><br>
<p>https://www.nordangliaeducation.com/careers/working-for-us</p><br> <p><strong>Benefits</strong></p><br> <p>When you join a Nord Anglia Education school, you join a global community of over 15,000 people working together to support our students’ success. We offer you unsurpassed opportunities to innovate and develop best practice across our family, to access extensive professional development, and to gain exceptional experience and career development in our schools. At Nord Anglia, you will have opportunities to progress more, learn more, and collaborate more.</p><br>
<p>We offer exceptional career and development opportunities that come with being part of our global organisation. Our online Nord Anglia University unites our team by harnessing the collective expertise of peers in an exchange of knowledge, ideas, and best practice. We also provide extensive professional development through Nord Anglia University to ensure that our teachers don’t just maintain their skills but can also develop at the cutting edge of educational thinking.</p><br>
<p>Our world-renowned collaborations with The Juilliard School, MIT, UNICEF, and King’s College London, offers our teachers unrivalled access to leading experts in their fields. We also offer selected candidates an opportunity to earn an Executive Master’s in International Education from King’s College London.</p><br> <p>Alongside great training and a competitive package, you’ll enjoy the chance to live and work in one of the world’s most vibrant cities.</p><br>
<p>As a Nord Anglia Education teacher, you enjoy the following benefits:</p><br>
<ul>
<li>A fast-paced, global experience so that you can progress on a global scale</li>
<li>An enabling environment founded on creativity, challenge, and collaboration</li>
<li>A culture that is fair and consultative</li>
<li>Unique opportunities to grow professionally and develop your career</li>
</ul> <p>As an employer, our aim is to create an environment where colleagues are welcomed and are able to bring talents, skills, background and experiences to their roles in an open and inclusive workplace where people from all backgrounds work together with dignity and respect.</p><br> <p><strong>Selection Process</strong></p><br> <p>Applicants should submit a CV, letter of application and the details of two professional referees, one of which should be you current line manager.</p><br> <p><strong>Safeguarding</strong></p><br> <p>At Nord Anglia Education we are committed to providing a world-class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender or culture. All post holders having regular unsupervised contact with children are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both Country of residence/birth and any Country of residence within the last 10 years.</p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>To provide evaluation and treatment to patients of all ages with speech, language, cognitive-communicative, voice and swallowing disorders. He/ She will assume delegated responsibility for delivering clinical governance and service development including settling priorities for this area of service in collaboration with their line manager. </p><ol><li><p>To provide specialist Occupational Therapy interventions to adult and Paediatric patients within the chronic, specialist rehabilitation home care setting. Manage a caseload of patients with complex needs, using evidence-based and client-centered principles to assess, plan, implement and evaluate interventions. Provide this service with a caseload of complex cases as an autonomous practitioner, demonstrating high-level problem solving and clinical reasoning skills, and independence in judgement.</p></li><li><p>To manage therapists less experienced with regular supervision and Performance Management appraisals. Undertake the duties of an Occupational Therapist as defined by the Health Authority Abu Dhabi (HAAD).</p></li><li><p>The scope of practice for the professional Senior Occupational Therapist is that which is defined by HAAD.</p></li></ol></li></ol><p>An Occupational Therapist is recognized as a responsible and accountable professional within NMCRH-KC</p><p><strong>Responsibilities</strong></p><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCRH-KC, and practicing within the standards and ethics of the Occupational therapist profession.</p></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team and actively participating in team meetings.</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of services.</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCRH-KC.</p></li><li><p>Participating in continuing education and courses updating Occupational therapy techniques and information.</p></li><li><p>Ensuring all adverse clinical events are recorded and reported.</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work.</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Ensure that all therapists within the team use the analysis of the assessment and risks, to determine therapy aims and treatment goals, and then formulate intervention plans to reduce the impact of disability and promote independence, in collaboration with the client, cares, other team members and relevant agencies.</p></li><li><p>Identify and select with the client/cares the most appropriate intervention, which balances the complexity of risk, safety, client/ care choice, independence, areas of conflict, eligibility for service and cost effectiveness.</p></li><li><p>Using advanced experience and knowledge assess the client’s needs for specific equipment and adaptations to allow them to improve or maintain their level of independence. To support staff to prepare and present the case to the Equipment and Adaptations Panel, to then be responsible for the installation of that equipment, ensuring that appropriate risk assessments and any necessary training are carried out to ensure that the client and their cares are safe in its use.</p></li><li><p>Using highly advanced clinical reasoning and critical thinking to analyses the assessment made by others for equipment and adaptations. To act as an approved signatory on a one to one basis, and as Chair of the Equipment and Adaptation panel.</p></li><li><p>To demonstrate highly specialized therapeutic moving and handling skills in the assessment and treatment of clients. To give highly specialist advice to staff, client, cares and family on the correct manual handling techniques, undertaking highly specialized manual handling risk assessments.</p></li><li><p>To establish a therapeutic relationship with the clients and their cares, to encourage participation in the therapeutic process. To managing barriers to communication (e.g. different languages), through the use of advanced interpersonal skills (reasoning, negotiation, motivational tactics.</p></li><li><p>To provide emotional support to the client and his/her cares/family in coming to terms with the impact of a new/ongoing diagnosis and how this disability impacts on their independence in daily activities and enable staff to develop these skills.</p></li><li><p>Investigate incident reports and ensure all action plans are implemented. Ensure Reports are disseminated, acted on and those actions reported.</p></li><li><p>To priorities and manage the clinical and non-clinical responsibilities, of the post on a daily basis. To assist junior staff in prioritizing, and managing their clinical and non-clinical responsibilities.</p></li><li><p>Participating in NMCRH-KC Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical team.</p></li></ul><p><br><strong>Research / Training / Development</strong></p><ul><li><p>Maintain highly specialized professional knowledge and skills, being conversant with professional developments, evidencing critical appraisal skills, continuing professional development and an advanced understanding of clinical governance, especially in relation to the adult and elderly client groups.</p></li><li><p>To develop and maintain highly specialist knowledge and skills (with regard to adults and elders with physical disabilities, in particular equip and adaptations) and act as a resource by providing detailed advice to team members.</p></li><li><p>To participate in educational courses/ seminars relevant to the service needs and to own individual highly specialist skills. To share the knowledge and skills gained with other members of the team, the occupational therapy service and members of the multi-disciplinary team.</p></li><li><p>To participate in staff and service development through attendance at service meetings and in-service training sessions, including taking the lead responsibility for some of the sessions.</p></li><li><p>To be responsible for providing leadership, advice, support and training to the team, with regard to the area of highly specialist skills and knowledge and in relation to the role of the occupational therapist.</p></li><li><p>Initiate research and evaluation projects relating to the development of the service and to establish professional dialogue with colleagues in a similar clinical field</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Valid DOH/DHA License or DOH/DHA Eligibility Passed as Occupation Therapist</p></li><li><p>Bachelors/ Master's Degree in Occupational Therapy from an accredited University.</p></li><li><p>Minimum 2 years’ experience of practice in Occupational Therapy in a Hospital/Rehabilitation set up.</p></li><li><p>Active License/Registration from Home country to practice Occupational Therapy.</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team.</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person.</p></li><li><p>Ability to work with minimal supervision.</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel</p></li></ol><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At <strong>InterContinental Residences Dubai Business Bay</strong>, we believe exceptional hospitality begins with exceptional people.</p><br><p>We are looking for an <strong>F&B Captain</strong> who brings confidence, warmth, and genuine passion for creating memorable dining experiences. Someone who understands that luxury is not simply about what we serve—it is how we welcome, anticipate, connect, and care for every guest.</p><br><p>This is an opportunity to join a distinctive residential luxury environment in the heart of Dubai, where thoughtful service and attention to detail define the experience.</p><br><p><strong>This Is More Than a Service Role</strong></p><br><p>At InterContinental Residences Dubai Business Bay, our guests expect more than a meal.</p><br><p>They expect to feel recognised.</p><br><p>They expect service that feels effortless.</p><br><p>They expect every detail to be thoughtfully considered.</p><br><p>As an <strong>F&B Captain</strong>, you will be at the heart of that experience.</p><br><p>You will lead service from the floor, support your colleagues, coordinate seamlessly with the kitchen and other departments, and ensure every guest interaction reflects the warmth, sophistication, and personalised service associated with InterContinental.</p><br><p>You will be a visible presence during service—someone who sets the tone, supports the team, and steps in whenever needed to ensure the guest experience remains exceptional.</p><br><p><strong>Why This Role Matters</strong></p><br><p>Great F&B experiences don't happen by accident.</p><br><p>They come from preparation, teamwork, attention to detail, and people who genuinely care.</p><br><p>As an F&B Captain, you will play an important role in translating our service standards into real guest experiences every day.</p><br><p>You will help create an environment where colleagues feel supported, service flows naturally, and guests feel genuinely welcomed.</p><br><p>Whether it is remembering a guest's preference, anticipating a request before it is made, supporting a busy service, or turning a small moment into a memorable one—you will help make the difference.</p><br><p><strong>Lead the Experience</strong></p><br><p>You will be more than a supervisor on the floor.</p><br><p>You will be a <strong>service leader</strong>.</p><br><p>From pre-shift briefings and outlet preparation to guest engagement and service recovery, you will help ensure every part of the operation works together.</p><br><p>You will set the example through your own service, support colleagues through busy periods, and maintain the standards that make the InterContinental experience distinctive.</p><br><p>Your leadership will be hands-on, visible, and personal.</p><br><p><strong>What You'll Bring to the Table</strong></p><br><p><strong>Exceptional Service</strong></p><br><p>Create warm, attentive, and personalised experiences that make guests feel valued.</p><br><p><strong>Confident Leadership</strong></p><br><p>Guide and support the team while maintaining a positive, professional atmosphere.</p><br><p><strong>Operational Excellence</strong></p><br><p>Keep service organised, efficient, and consistent from opening through closing.</p><br><p><strong>Guest Connection</strong></p><br><p>Build genuine relationships, understand preferences, and anticipate needs.</p><br><p><strong>Attention to Detail</strong></p><br><p>Ensure every table, interaction, order, and service moment reflects our standards.</p><br><p><strong>Team Spirit</strong></p><br><p>Work closely with colleagues across F&B and the wider hotel operation to deliver seamless service.</p><br><p><strong>The Gig</strong></p><br><p>Reporting to the F&B leadership team, the <strong>F&B Captain</strong> will support the daily operation of food and beverage services at InterContinental Residences Dubai Business Bay.</p><br><p><strong>The Opportunity</strong><br>Be part of a luxury residential hospitality environment where personalised service is at the centre of the guest experience.</p><br><p><strong>The Strategy</strong><br>Combine strong operational discipline with genuine hospitality to deliver consistently exceptional service.</p><br><p><strong>The Impact</strong><br>Create dining experiences that guests remember and help build a team culture where great service comes naturally.</p><br><p><strong>Stay Human</strong></p><br><p>Luxury hospitality is ultimately about people.</p><br><p>It is about the welcome at the door.</p><br><p>The smile that feels genuine.</p><br><p>The colleague who notices when someone needs help.</p><br><p>The recommendation that makes a guest's evening.</p><br><p>The small detail that shows we remembered.</p><br><p>At InterContinental, we call this <strong>Stay Human</strong>.</p><br><p>As an F&B Captain, you will bring that philosophy to life through every interaction—creating experiences that feel personal, thoughtful, and authentic.</p><br><p><strong>Your Day-to-Day</strong></p><br><p>No two shifts are exactly the same. You will move between leadership, guest engagement, service coordination, and operational support throughout the day.</p><br><p><strong>Lead the Service</strong></p><br><p>• Supervise F&B colleagues during daily service<br>• Allocate sections and responsibilities according to operational requirements<br>• Conduct and participate in pre-shift briefings<br>• Monitor service standards, pace, and guest engagement<br>• Provide real-time coaching and support to colleagues<br>• Lead by example and remain actively present on the floor<br>• Support new colleagues through training and on-the-job coaching</p><br><p><strong>Create Memorable Guest Experiences</strong></p><br><p>• Welcome guests warmly and professionally<br>• Engage with guests throughout their dining experience<br>• Anticipate needs and respond proactively to requests<br>• Recognise returning guests, VIPs, and special occasions<br>• Understand and communicate guest preferences<br>• Handle guest concerns with professionalism and empathy<br>• Support effective service recovery when required<br>• Follow up to ensure guest satisfaction</p><br><p><strong>Own the Details</strong></p><br><p>• Ensure tables and service areas are correctly prepared<br>• Check mise en place, menus, equipment, and presentation before service<br>• Maintain high standards throughout the operation<br>• Ensure orders are taken accurately and communicated clearly<br>• Monitor food and beverage delivery times<br>• Ensure correct presentation and sequence of service<br>• Maintain cleanliness and organisation throughout the outlet</p><br><p><strong>Know Your Product</strong></p><br><p>• Maintain strong knowledge of food and beverage offerings<br>• Understand ingredients, preparation methods, and allergens<br>• Make informed recommendations based on guest preferences<br>• Communicate daily promotions and special offerings<br>• Confidently answer guest questions about menu items<br>• Support responsible upselling and revenue opportunities</p><br><p><strong>Connect the Operation</strong></p><br><p>• Coordinate closely with Kitchen and Stewarding<br>• Communicate guest preferences and special requirements<br>• Work with Front Office and other departments when required<br>• Support VIP arrivals, celebrations, and special occasions<br>• Assist with events and residential activities<br>• Ensure effective shift handovers and communication</p><br><p><strong>Protect Our Standards</strong></p><br><p>• Follow food safety, hygiene, and HACCP procedures<br>• Maintain professional grooming and personal presentation<br>• Ensure service areas meet cleanliness standards<br>• Handle equipment and service items responsibly<br>• Report maintenance, safety, and operational issues<br>• Follow cash handling, billing, and POS procedures<br>• Support outlet controls and operational reporting</p><br><p><strong>What Success Looks Like</strong></p><br><p>You will know you're making an impact when:</p><br><p>• Guests receive consistently warm and personalised service<br>• The outlet operates smoothly, even during busy periods<br>• Colleagues feel supported and confident during service<br>• Service standards remain consistently high<br>• Guest requests are anticipated and handled efficiently<br>• Communication between F&B, Kitchen, and other departments is seamless<br>• The outlet remains clean, organised, and beautifully presented<br>• Guest feedback reflects genuine satisfaction<br>• You help create a positive and energetic team culture</p><br><p><strong>Who This Role Is Perfect For</strong></p><br><p>You are someone who:</p><br><p>• Naturally enjoys looking after people<br>• Is confident leading from the floor<br>• Has a genuine passion for hospitality<br>• Notices the small details others may miss<br>• Remains calm and professional during busy service<br>• Communicates clearly and confidently<br>• Enjoys coaching and supporting colleagues<br>• Understands that luxury service should feel effortless, not forced<br>• Takes ownership rather than waiting to be asked<br>• Brings positive energy to every shift</p><br><p>Most importantly, you understand that <strong>great hospitality is personal</strong>.</p><br><p><strong>What We Need From You</strong></p><br><p><strong>Education</strong></p><br><p>• Hospitality or Food & Beverage qualification preferred</p><br><p><strong>Experience</strong></p><br><p>• 2–4 years of experience in Food & Beverage operations<br>• Previous experience as an F&B Captain, Team Leader, Senior Waiter/Waitress, or similar role<br>• Experience in a luxury or upscale hotel, restaurant, or residential hospitality environment preferred<br>• Strong knowledge of food and beverage service<br>• Familiarity with POS systems and standard F&B operating procedures<br>• GCC/Dubai hospitality experience is an advantage</p><br><p><strong>Personal Attributes</strong></p><br><p>• Naturally guest-focused<br>• Confident and approachable<br>• Strong communication and interpersonal skills<br>• Positive, energetic, and professional<br>• Highly organised and reliable<br>• Detail-oriented<br>• Comfortable working under pressure<br>• Flexible and operationally hands-on<br>• A supportive team player<br>• Passionate about delivering exceptional service</p><br><p><strong>Your Growth Matters</strong></p><br><p>At InterContinental, we believe our people should have the opportunity to grow.</p><br><p>You will be supported through training, coaching, and development opportunities designed to help you build your skills and progress within hospitality.</p><br><p>Whether your ambition is to become an F&B Supervisor, Assistant Outlet Manager, or continue developing within the wider IHG family, we want to help you create a career—not simply find your next job.</p><br><p><strong>What You Can Expect From Us</strong></p><br><p>We give our people everything they need to succeed—from a competitive salary that rewards your hard work to a wide range of benefits designed to help you live your best work life.</p><br><p>These include a full uniform, generous room discounts, and world-class training programs.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.</p><br><p>IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance—welcoming different backgrounds, experiences, and perspectives.</p><br><p>At IHG, we give every member of our team the room they need to <strong>belong, grow, and make a difference</strong>.</p><br><p>We know that to work well, we need to feel well—both inside and outside of work. Through our <strong>myWellbeing</strong> framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br><p><strong>Ready to Make Every Moment Matter?</strong></p><br><p>If you don't meet every requirement but believe you bring the right energy, service mindset, and passion for people, we'd still love to hear from you.</p><br><p>Join <strong>InterContinental Residences Dubai Business Bay</strong> and become part of a team creating distinctive hospitality experiences in one of Dubai's most dynamic destinations.</p><br><p>Bring your personality.</p><br><p>Bring your passion.</p><br><p>Bring your sense of service.</p><br><p><strong>We'll bring the opportunity.</strong></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><span><b>Job Description</b></span></p><br><br><br><br><p>Nibras is looking for a passionate qualified Homeroom Teacher to join the expanding team immediately</p><br><br><br><p>For all staff in school we share a responsibility to ensure that children are always safe and properly supervised. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to NIS policies and code of conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’</p><br><br><br>Job <span>Purpose:</span><br><u> Set high expectations which inspire, motivate and challenge <span>pupils</span></u><span>:</span><ul><li>Establish a safe and stimulating environment for pupils, rooted in mutual<span>respect</span></li><li>Set goals that stretch and challenge pupils of all backgrounds, abilities and<span>dispositions</span></li><li>Demonstrate consistently the positive attitudes, values and behaviour which are expected of<span>pupils</span></li></ul><u> Promote positive progress and outcomes with/for pupils <span>through:</span></u><ul><li>Accountability of pupils’ attainment, progress and<span>outcomes</span></li><li>Awareness of pupils’ capabilities and their prior knowledge, and plan teaching to build on<span>these</span></li><li>Guidance of pupils to reflect on the progress they have made and their emerging<span>needs</span></li><li>Knowledge and understanding of how pupils learn and how this impacts on<span>teaching</span></li><li>Encouraging pupils to take a responsible and conscientious attitude to their own work and<span>study</span></li></ul><u> Demonstrate good subject and curriculum knowledge <span>through:</span></u><ul><li>Sound knowledge of the relevant subject(s) and curriculum areas, foster and maintain pupils’ interest in the subject, and address misunderstandings</li><li>Critical understanding of developments in the subject and curriculum areas, and promote the value of scholarship</li></ul><br><ul><li>Demonstrate an understanding of and take responsibility for promoting high standards of literacy, articulacy and the correct use of Standard English, whatever the teacher’s specialist<span>subject</span></li><li>If teaching early reading, demonstrate a clear understanding of systematic synthetic<span>phonics</span></li><li>If teaching early mathematics, demonstrate a clear understanding of appropriate teaching<span>strategies</span></li></ul><u> Plan and teach well-structured <span>lessons:</span></u><ul><li>Impart knowledge and develop understanding through effective use of lesson<span>time</span></li><li>Promote a love of learning and pupil’s intellectual<span>curiosity</span></li><li>Set homework when appropriate and plan other out-of-class activities to consolidate and extend the knowledge and understanding pupils have acquired</li><li>Reflect systematically on the effectiveness of lessons and approaches to<span>teaching</span></li><li>Contribute to the design and provision of an engaging curriculum within the relevant subject<span>area(s)</span></li></ul><u> Adapt teaching to respond to the strengths and needs of all pupils <span>through:</span></u><ul><li>The ability to differentiate appropriately, using approaches which enable pupils to be taught<span>effectively</span></li><li>A sound understanding of how a range of factors can inhibit pupils’ ability to learn, and how best to overcome these</li><li>Awareness of the physical, social and intellectual development of pupils, and know how to adapt teaching to support pupils’ education at different stages of development</li><li>A clear understanding of the needs of all pupils, including those with special educational needs; those of high ability; those with English as an additional language; those with disabilities; and be able to use and evaluate distinctive teaching approaches to engage and support them</li></ul><u> Make accurate and productive use of <span>assessment:</span></u><ul><li>Assess the relevant subject and curriculum areas, including statutory assessment<span>requirements</span></li><li>Make use of formative and summative assessment to secure pupils’<span>progress</span></li><li>Use relevant data to monitor progress, set targets, and plan subsequent<span>lessons</span></li><li>Give pupils regular feedback, both orally and through accurate marking, and encourage pupils to respond positively to the feedback</li></ul><u> Manage behaviour effectively to ensure a good and safe learning <span>environment:</span></u><ul><li>Have clear rules and routines for behaviour in classrooms, and take responsibility for promoting good and courteous behaviour both in classrooms and around the school, in accordance with the school’s behaviour policy</li><li>Have high expectations of behaviour, and establish a framework for discipline with a range of strategies, using praise, sanctions and rewards consistently and fairly</li></ul><br><ul><li>Manage classes effectively, using approaches which are appropriate to pupils’ needs in order to involve and motivate them</li><li>Maintain good relationships with pupils, exercise appropriate authority, and act decisively when<span>necessary</span></li></ul>Key <span>Accountabilities:</span><ul><li>Represent areas of knowledge, understanding and skills to<span>students</span></li><li>Lead by example in the highest regard for truth, justice, equality of opportunity, human rights, benevolence and compassion</li><li>Engage and motivate students to achieve at levels that are beyond their expectations and previous limits</li><li>Use excellent subject knowledge, pedagogic and interpersonal skills to enthuse students and enable students to experience amazing learning</li><li>Make full use of ICT and the new technologies to enhance the quality of teaching and learning for students of all ages and attainment levels</li><li>Plan lessons taking full account of students’ individual learning needs, as well as their individual learning styles, preferences and capabilities</li><li>Encourage and enable all students to become effective, confident and independent life-long<span>learners</span></li><li>Maintain excellent professional relationships with colleagues by making a wider professional contribution to the continuing improvement of the school</li><li>Plan and deliver a programme of learning opportunities and activities to enrich and enhance the taught curriculum</li><li>Co-operate with colleagues to establish and maintain fair and consistent disciplinary practices in the classroom, around the school and on school trips, and taking active measures to protect students from all forms of abuse, including racist or sexist abuse, bullying, and any kind of corporal punishment</li><li>Communicate open and professionally with parents on a regular basis about the attainment and progress of their child</li><li>Maintain high levels of confidentiality when speaking to parents and external<span>parties.</span></li><li>Model good practice of academic<span>practices</span></li><li>Contribute actively to department discussions in academic<span>meetings</span></li><li>Contribute to and plan after-school activities as<span>required</span></li><li>Actively support the school partnership with the community e.g. attending school / community events which may occasionally occur at weekends or in the evening i.e. school concerts etc.</li><li><span>Other</span><span>responsibilities</span><span>as</span><span>reasonably</span><span>requested</span></li></ul><br><br><span>Teaching</span><ul><li>Plan and prepare schemes of work and complete planning<span>documentation</span></li><li>Teach with consistent effectiveness the students in her/his classes, taking full account of all students’ individual educational needs</li><li>Set and mark work to be carried out by the students in school, online, at home and elsewhere as<span>appropriate</span></li><li>Promote the intellectual, moral, spiritual, cultural, physical and personal abilities and aptitudes of the students in her/his classes and provide guidance and advice to students on educational and relevant social and other matters</li><li>Make records of and reports on the personal and social needs of<span>students</span></li><li>Take part as appropriate in whole school development and share and promote best<span>practice</span></li></ul><br><span>Assessment,</span> <span>recording</span> <span>and</span> <span>reporting</span><ul><li>Assess, record and report on the development, progress and attainment of the students in her/his classes</li><li>Provide or contribute to oral and written assessments, reports and references relating to individual students or groups of students</li><li>Guide students to set targets to improve on their previous ‘best’ and give regular feedback to students to support next steps in learning</li></ul><br><span>Continuing</span> <span>Professional</span> <span>Development</span><ul><li>Keep under review her/his methods of teaching and programmes of<span>work</span></li><li>Be pro-active and take accountability for own<span>development</span></li><li>Participate in arrangements for her/his further training and professional development as a<span>teacher</span></li></ul><br><span>Curriculum</span> <span>Development</span><ul><li>Advise and co-operate with the Principal and other colleagues on the preparation and development of courses of study, teaching materials, teaching schemes, methods of teaching and assessment and pastoral arrangements</li><li>Take responsibility for specific<span>subjects</span></li><li>To embed UAE heritage and culture within the<span>curriculum</span></li></ul><br><br><b><span>Position</span> </b><span><b>Requirements</b>:</span><br><p><b>Education: </b>Bachelor degree in education or any other Bachelor degree with PGCE, diploma or Master in Education</p><br><br><p><b>Experience: </b>2 years of school based teaching experience</p><br><br><br><p><b><span>Competencies:</span></b></p><br><br><ul><li><span>Outstanding</span><span>performance</span><span>and</span><span>teaching</span><span>experience</span><span>in</span><span>American/</span><span>International</span><span>schools.</span></li><li><span>Strong</span><span>knowledge</span><span>and</span><span>experience</span><span>of</span><span><span>international/American</span></span><span>curriculum</span></li><li>Excellent communication skills and command of the English language, in spoken and written<span>form</span></li><li>A collaborative team-player with excellent personal<span>skills.</span></li><li>Classroom and behavior<span>management</span></li></ul><span>Attributes:</span><ul><li>Collaborative team player, inspirational speaker, empathetic<span>listener</span></li><li>Integrity and<span>confidentiality</span></li><li><span>Internationally</span><span>minded</span></li><li>Emotional<span>intelligence</span></li><li><span>Intercultural</span><span>awareness,</span><span>creative</span></li><li>Online and classroom teaching<span>experience</span></li><li>Flexible and a can-do<span>attitude</span></li></ul><br><p>Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.</p><br><br><p>Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description</p><br><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health & Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>