office manager Jobs

<p>A finance manager with experience in large companies or real estate companies in the United Arab Emirates</p>

Job Description<br><br>مدير تنفيذي قطاع الإسناد المؤسسي<br><br>Position: Executive Manager Corporate Support<br><br>Sector: Corporate Support Sector<br><br>Company: UAE Accountability Authority<br><br>Location: Abu Dhabi<br><br>The UAE Accountability Authority is seeking a highly skilled and dynamic Executive Manager to lead its Corporate Support Sector. This senior leadership role is integral to ensuring the seamless operation and strategic advancement of the Authority's support services, directly contributing to the fulfillment of its mission under the guidance of the President of the UAE Accountability Authority.<br><br>About The Role<br><br>As the Executive Manager of Corporate Support, you will play a pivotal leadership role, overseeing all facets of corporate support functions including administrative services, resource management, organizational development, and internal communications. This position requires a visionary leader capable of fostering a collaborative and inclusive environment that enhances operational efficiency and aligns support services with the organization’s strategic goals. You will be entrusted with driving innovation, streamlining processes, and implementing best practices tailored to the unique needs of a public-sector accountability authority.<br><br>Key Responsibilities<br><br>Provide strategic direction and leadership for the Corporate Support Sector, ensuring the highest standards of service delivery across all administrative, logistical, and operational support functions. Develop, refine, and implement comprehensive corporate policies, procedures, and governance frameworks that promote operational efficiency, transparency, and adherence to regulatory and compliance requirements. Foster effective communication and collaboration across departments to enable resource sharing, unified organizational culture, and swift resolution of operational challenges. Lead long-term strategic planning initiatives for the Corporate Support Sector, ensuring alignment with the UAE Accountability Authority’s overarching mission and vision and adapting strategies to evolving organizational needs. Monitor, measure, and report on sector performance through key performance indicators and other metrics, making data-driven recommendations to enhance productivity and service quality. Oversee budgetary planning and resource allocation with fiscal responsibility to maximize operational effectiveness in line with public sector financial guidelines. Champion talent development by building and mentoring a diverse, high-performing team, fostering a culture of continuous learning, inclusive leadership, and career progression opportunities. Engage proactively with key stakeholders including government agencies, external partners, and internal leadership to support collaborative efforts and drive organizational objectives. Implement and manage robust risk management and data privacy protocols within the sector to ensure the integrity, security, and confidentiality of sensitive organizational information. Lead initiatives that promote diversity, equity, and inclusion within the sector to strengthen workplace culture and organizational performance.<br><br>Qualifications And Experience<br><br>A bachelor’s degree in Business Administration, Public Administration, or a related discipline is required; a master’s degree or higher qualification is strongly preferred.12 to 15 years of experience in Corporate Support. Substantial experience in senior management roles within corporate support, administrative services, or organizational development, with a proven track record within government or public sector environments. Demonstrated ability to lead and deliver complex projects, manage multidisciplinary teams, and drive change in dynamic organizational contexts. Deep understanding of governance models, accountability frameworks, and regulatory compliance pertinent to public sector entities. Exceptional strategic thinking, analytical problem-solving, and decision-making skills, with the ability to communicate complex concepts effectively. Excellent interpersonal and communication abilities, fluent in English; proficiency in Arabic is an advantage but not mandatory. A committed advocate for building diverse and inclusive workplaces that foster respect, innovation, and shared success.<br><br>What We Offer<br><br>A meaningful opportunity to contribute to a prominent government authority dedicated to enhancing accountability, transparency, and excellence in public service. A collaborative, inclusive, and innovative work environment that supports professional growth, leadership development, and continuous learning. Competitive remuneration and comprehensive benefits package aligned with public sector standards and reflective of your expertise and contribution. Exposure to high-impact initiatives and the chance to influence government accountability policies and practices on a national level. Opportunities to engage with senior government leaders and stakeholders, expanding your professional network and leadership experience.<br><br>Joining the UAE Accountability Authority as the Executive Manager Corporate Support means becoming an essential part of a forward-thinking institution dedicated to the highest standards of governance and public service. If you are a proactive and visionary leader with a passion for operational excellence, strategic innovation, and a steadfast commitment to public accountability, we encourage you to apply and help shape the future and legacy of this vital organization.

<p># A Distinguished Leadership Opportunity | Head of Partnerships Department</p><p>For UAE citizens only</p><p>**Location:** United Arab Emirates</p><p>**Job Type:** Full-time</p><p>**Job Title:** Head of Partnerships Department</p><p>### Do you have the experience and ability to lead strategic partnerships and create sustainable financial and economic impact?</p><p>A government entity in the **United Arab Emirates** is seeking a **Head of Partnerships Department** to join its team, lead the partnerships ecosystem and project financing, and contribute to developing financial and investment solutions that support **government priorities and enhance efficiency of spending and financial sustainability**.</p><p>### What will you lead?</p><p>You will be responsible for leading and developing partnership and financing strategies, including:</p><p>Developing project financing strategies for capital projects in collaboration with relevant government entities.</p><p>Leading frameworks and strategies for **Public-Private Partnership (PPP)**.</p><p>Overseeing planning, financial and economic evaluation of strategic projects.</p><p>Reviewing and analyzing proposals and financial models and providing strategic recommendations.</p><p>Assessing financial and economic risks and formulating appropriate mitigation and management solutions.</p><p>Overseeing the development of advanced financial models to support government financing and investment decisions.</p><p>Providing specialized financial advisory to government entities on project financing and partnerships.</p><p>Building strategic relationships and partnerships with **financial institutions and investors** to enhance sustainable financing opportunities.</p><p>Working with senior officials and stakeholders to ensure projects align with government priorities and strategies.</p><p>Leading the department team to achieve its targets and performance indicators and develop its capabilities.</p><br><p><strong>Desired Candidate Profile</strong></p><p>### Who we are looking for?</p><p>We are seeking a **strategic leader** with:</p><p>Strong leadership experience in **project finance or PPP partnerships**.</p><p>Experience in capital projects, investments, and government projects.</p><p>Advanced expertise in financial modeling, feasibility studies, and economic evaluation.</p><p>Ability to analyze financial and economic risks and make strategic decisions.</p><p>Experience dealing with government entities, financial institutions, and investors.</p><p>Strong leadership and strategic skills in managing teams and stakeholders.</p><p>Educational background in **finance, economics, business administration, accounting, investment** or related field.</p><p>Proficiency in Arabic and English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>Identifying and assessing customer needs, planning and outlining a seamless and coherent customer experience, and ensuring satisfaction</span><span>and adherence to the Authority and Dubai Government quality standards</span></span></p><br><p><span><span>§</span></span><span><span>Building ongoing, sustainable relationships with customers through open and interactive communication and employing methods and tools that ensure accurate, correct, complete information is provided and used effectively</span></span></p><br><p><span><span>§</span></span><span><span>Handling customer complaints and providing appropriate solutions and alternatives within defined timeframes, and following up to ensure optimal resolution in coordination with relevant regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Keeping records of customer interactions and processing complaint-related documents and files</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and implementing policies, systems, and procedures related to suggestions and complaints and monitoring their application at the Authority level in coordination with related regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Responding to customer inquiries and handling their suggestions and complaints in line with related guidelines, policies, and standards</span></span></p><br><p><span><span>§</span></span><span><span>Analyzing root causes of recurring problems related to customer service and identify potential corrective actions in collaboration with all related regulatory units, and follow up on implementation and assess results</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all related regulatory units to develop appropriate implementation plans for recommendations aimed at improving the level and quality of services provided and monitor their execution</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all relevant regulatory units to prepare call scripts and FAQs from customers</span></span></p><br><p><span><span>§</span></span><span><span>Managing the Customer Suggestions and Complaints System and coordinating and following up with all regulatory units to activate and apply the approved suggestions and complaints systems</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the contact center and reporting results, complaints, and suggestions received through it to the relevant regulatory units, and coordinating with all internal and external stakeholders to implement and monitor the closure of improvement plans related to customer feedback and the contact center</span></span></p><br><p><span><span>§</span></span><span><span>Providing input for risk analysis and management related to the sector and developing risk-mitigating plans in coordination with the relevant regulatory unit in the Strategy Sector.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and following up on the annual operational plan for the department, including projecting performance indicators, targets, projects, and programs, and identifying budget needs and submitting to the Department Manager for approval</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the preparation, execution, and analysis of customer satisfaction measures and surveys periodically and comprehensively, ensuring results are used to develop and improve services, and outlining corrective plans with involved regulatory units, with detailed reports to senior management on customer satisfaction indicators and trends regularly</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the design and implementation of training and awareness programs for frontline staff on customer service policies and standards and best government practices to enhance their ability to provide distinguished service, raise customer satisfaction, and ensure consistent policy and procedure application at all touchpoints</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Proposing department policies and procedures in coordination with the Planning Department and ensuring their implementation and compliance</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and presenting performance and achievement reports and preparing and submitting data and reports according to the standard procedures</span></span></p><br><p><span><span>§</span></span><span><span>Proposing departmental improvement plans in light of Authority-approved quality and excellence standards</span></span></p><br><p><span><span>§</span></span><span><span>Contributing and providing support and working on related files within the institutional innovation and excellence agenda and other possible institutional files to achieve the strategic plan</span></span></p><br><p><span><span>§</span></span><span><span>Following up on applying the World Star rating system standards, implementing projects and initiatives arising from assessments in the center, and coordinating with other departments to meet system requirements</span></span></p><br><p><span><span>§</span></span><span><span>Discussing center performance reports, results of mystery shopper studies, surveys, and happiness index observations, and proposing corrective actions</span></span></p><br><p><span><span>§</span></span><span><span>Continuously following up on any notes related to improving service quality and customer happiness, implementing recommendations from the main team "Seven-Star Service Standard Compliance Team", compiling ideas for improvement and employee satisfaction, and proposing development initiatives</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to applying information security policies and procedures, maintaining data confidentiality, and informing the information security officer of any violations or breaches of approved policies</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to occupational safety and health policies and procedures and to the environmental management system policy applied at the Authority</span></span></p><br><p><span><span>Performing other duties related to the job as assigned</span><span>.</span></span></p><br> <p><span><span>Bachelor's degree in Business Administration or Customer Service Management or Customer Happiness Management or Marketing and Public Relations Management or equivalent from an accredited university.</span></span></p><br><p><span><span>§</span></span><span><span>7 years and above of related work experience.</span></span></p><br></div> </div>

Key Responsibilities Manage daily office operations and administrative activities. Supervise administrative and office support staff. Manage office supplies, equipment and inventory. Coordinate with vendors, suppliers and service providers. Manage facilities requirements, maintenance and office services. Coordinate meetings, calendars, appointments and business travel. Prepare reports, presentations, correspondence and administrative documentation. Maintain company records, contracts, files and confidential documents. Support procurement, purchase orders, invoices and expense tracking. Coordinate office events, meetings and employee activities. Ensure compliance with company policies and office procedures. Liaise with HR, Finance, IT and other departments on administrative requirements. Monitor office budgets and identify opportunities for cost optimization. Support management with ad-hoc operational and administrative requirements. Requirements Bachelor’s degree in Business Administration, Management or related field preferred. Previous experience as an Office Manager / Administration Manager / Senior Office Administrator. Strong knowledge of office administration and facilities coordination. Proficiency in Microsoft Office – Excel, Word, Power Point and Outlook. Strong organizational, communication and stakeholder-management skills. Ability to manage multiple priorities and work independently.<br>Office Management | Office Administration | Administrative Management | Administrative Assistance | Operations Management | Facilities Management | Vendor Management | Procurement | Budget Management | Contract Management | Office Operations | Team Management | Calendar Management | Meeting Coordination | Travel Management | Expense Management | Invoice Processing | Purchase Orders | Document Management | Records Management | Microsoft Office | Microsoft Excel | Microsoft Power Point | Microsoft Outlook | Stakeholder Management | Event Coordination<br>Office Management | Office Administration | Operations Management | Facilities Management | Vendor Management | Administrative Management | Procurement | Budget Management | Team Management | Stakeholder Management Popular sourcing titles: Office Manager | Administration Manager | Admin Manager | Office & Administration Manager | Office Operations Manager | Administrative Manager | Senior Office Administrator | Administration & Facilities Manager.

<p>Position Title: Office Manager Employment Type: Full Time Salary AED: up to 10K inclusive depending on experience and qualifications Job Location: Motor City, Dubai, UAE About the Client: A Dubai-based freight-forwarding firm for global logistics with expertise on high-value, fragile and time-sensitive cargo worldwide. Job Description: ~ Oversee daily office operations across both locations, including facilities and supplies. ~ Ensure offices are well maintained and coordinate repairs and routine upkeep. ~ Provide administrative support to office teams. ~ Manage incoming calls, emails, visitors, and general inquiries</p><p>~ Female candidates aged 25–36 years ~ Bachelor's degree preferred, with a minimum of 3 years' experience in an Office Manager, Office Administrator, or similar administrative role ~ Valid UAE driving license with the ability to travel between the Motor City and DWC offices ~ Strong communication, organizational and interpersonal skills, with a professional and service-oriented mindset</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Technical Office Manager to lead the Technical Office Department for major building construction projects in Qatar.<br> The successful candidate will be responsible for managing the entire technical office function, ensuring the timely preparation, review, coordination, submission, approval, and distribution of all engineering deliverables required for project execution.<br> The role serves as the primary liaison between the Contractor, Consultants, Clients, Subcontractors, Suppliers, Procurement, Construction, QA/QC, Planning, BIM, and Design teams.<br> The Technical Office Manager will oversee multidisciplinary engineering coordination, manage technical documentation, monitor engineering KPIs, resolve technical issues, and ensure that all engineering submissions comply with contract requirements, project specifications, and project schedules.<br> This position is intended for professionals with extensive Tier-1 Main Contractor experience in building construction projects.<br> Candidates whose experience is primarily in consultancy, design offices, or engineering design firms will not be considered.<br> Competitive salary package Medical insurance Annual leave Air ticket as per company policy Employment visa provided Opportunity to work on landmark building projects in Qatar Long-term career growth with a leading construction contractor Bachelor's Degree in Civil Engineering, Structural Engineering, Architecture, Mechanical Engineering, Electrical Engineering, or a related engineering discipline.<br> 15+ years of total experience in building construction projects.<br> Minimum 10 years with Tier-1 or Tier-2 Main Contractors in Technical Office, Engineering Coordination, or technical management roles.<br> Minimum 5 years in a Technical Office Manager, Engineering Manager, or Senior Technical Office Engineer role.<br> Proven experience managing Technical Office teams on large-scale building projects.<br> Strong experience coordinating: Material Submittals Technical Submittals RFIs Technical Queries (TQs) Method Statements Consultant Approvals Engineering Documentation Strong understanding of contractor engineering workflows and multidisciplinary coordination.<br> Experience coordinating Structural, Architectural, Civil, and MEP disciplines.<br> Experience dealing directly with Consultants and Clients.<br> Previous experience on major building projects in Qatar or GCC .<br> Excellent technical writing and engineering documentation skills.<br></span> </div>

<p>Position Title: Office Manager Employment Type: Full Time Salary AED: up to 10K inclusive depending on experience and qualifications Job Location: Motor City, Dubai, UAE About the Client: A Dubai-based freight-forwarding firm for global logistics with expertise on high-value, fragile and time-sensitive cargo worldwide. Job Description: ~ Oversee daily office operations across both locations, including facilities and supplies. ~ Ensure offices are well maintained and coordinate repairs and routine upkeep. ~ Provide administrative support to office teams. ~ Manage incoming calls, emails, visitors, and general inquiries</p><p>~ Female candidates aged 25–36 years ~ Bachelor's degree preferred, with a minimum of 3 years' experience in an Office Manager, Office Administrator, or similar administrative role ~ Valid UAE driving license with the ability to travel between the Motor City and DWC offices ~ Strong communication, organizational and interpersonal skills, with a professional and service-oriented mindset</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are looking for a passionate and experienced <strong>Front Office Manager</strong> to lead our Front Office operations and deliver exceptional guest experiences. The successful candidate will oversee the daily operations of the Front Office, ensure service excellence, maximize room revenue, lead and develop the team, and maintain the highest operational standards.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Oversee the daily operations of the Front Office to ensure exceptional guest service and smooth hotel operations.</li><li>Monitor room inventory, room availability, room types, and rate categories to maximize occupancy, ADR, and revenue.</li><li>Ensure accurate room counts, guest profiles, registration records, and Front Office reports.</li><li>Provide personalized service and recognition to VIPs, repeat guests, and special arrivals.</li><li>Conduct regular inspections of the lobby, reception, cashier area, and VIP rooms to maintain presentation and cleanliness standards.</li><li>Coordinate closely with Housekeeping to ensure rooms are ready on arrival and guest requests are fulfilled.</li><li>Liaise with the Finance team to ensure compliance with credit policies and accurate guest billing.</li><li>Review operational reports, monitor Front Office procedures, and ensure compliance with company standards.</li><li>Lead, coach, train, and motivate the Front Office team to achieve operational and service excellence.</li><li>Ensure all team members complete mandatory training and maintain high standards of grooming, professionalism, and conduct.</li><li>Conduct daily briefings, effective shift handovers, and maintain strong communication with all hotel departments.</li><li>Monitor guest feedback, quality audit results, and implement initiatives to improve guest satisfaction.</li><li>Drive upselling and revenue-generating initiatives while ensuring Front Desk associates achieve room revenue targets.</li><li>Ensure all close-of-day procedures, reports, and non-guaranteed reservation releases are completed accurately and on time.</li><li>Maintain a high level of product knowledge of the hotel and local area and actively promote hotel facilities and services.</li><li>Handle guest concerns professionally and ensure service recovery is carried out effectively when required.</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Previous experience as a Front Office Manager or Assistant Front Office Manager in a hotel environment.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Excellent knowledge of Front Office operations and hotel PMS systems (Opera experience preferred).</li><li>Proven ability to deliver exceptional guest service while achieving operational and revenue objectives.</li><li>Ability to work in a fast-paced environment with flexibility to work shifts, weekends, and public holidays.</li></ul> </div>

Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!<br>Tickmill is looking to hire an Office Manager to join our rapidly expanding team in Dubai.<br>We are seeking a highly organized and proactive Office Manager to support the day-to-day administration and management of our new Dubai mainland office. The successful candidate will play a key role in ensuring the smooth operation of the office environment, coordinating vendors and facilities, maintaining office records and documentation, and providing administrative support to the HR team. This position is ideal for someone who thrives in a dynamic environment, enjoys managing multiple priorities, and takes pride in creating an efficient and well-organized workplace.<br>About Tickmill Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives such as Futures & Options. Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles, and several other locations worldwide. Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who thrive in an environment that supports growth, innovation, and excellence. We offer competitive benefits packages, frequent team initiatives, and opportunities for professional development. Join the Tigers!<br>What the job looks like? Manage the day-to-day administration of the Dubai office, including office supplies, facilities, and vendor coordination. Support the setup and ongoing management of the new office, including sourcing furniture and equipment, coordinating IT and telecom installations, and processing related purchases and deliveries. Act as the primary point of contact for landlords, building management, and office service providers. Manage lease agreements, maintenance requests, service contracts, and all related office correspondence and documentation. Maintain organized physical and digital filing systems for contracts, vendor agreements, invoices, and other office-related records. Prepare, process, and track purchase orders, invoices, and expense claims related to office operations. Ensure office health and safety standards are maintained in line with local regulations and company requirements. Manage office access, seating arrangements, and inventory of office supplies. Handle incoming and outgoing mail, courier services, and general office correspondence. Coordinate meeting logistics and administrative arrangements for visiting management, clients, and business partners. Provide administrative support to the HR team as required. Assist with employee medical insurance onboarding, including collection of employee information, enrolment documentation, and coordination with insurance providers. Organize and coordinate employee engagement initiatives and company events to support a positive workplace culture.<br>What will you need to be able to do the job? Minimum 2 years of experience in an administrative, office management, or similar role. Experience managing a high volume of office documentation, records, and administrative processes. Strong administrative and document management skills with excellent attention to detail. Ability to work independently and manage multiple stakeholders and priorities effectively. Fluent in English, both written and spoken. Proactive approach with the ability to work with minimal day-to-day supervision. Arabic language skills will be considered an advantage.<br>By joining us, you can expect:Unique opportunity to build a career in a global, fast-growing company. Opportunities to learn and grow through our Employee Training & Development Program. Birthday and Loyalty benefits.<br><br>Make your next career step and apply NOW!<br>Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>ABOUT YOU</strong><br> We are looking for an Office Manager to run the day-to-day operations of Xsolla's Dubai office. You will keep the office running smoothly, support employees and visitors, and manage vendor and facility relationships that keep the space functional, welcoming, and compliant with local requirements.&nbsp;<br> Xsolla's regional offices are the day-to-day home base for our teams and the face of the company for visiting colleagues, partners, and guests. Our Operations team keeps offices running smoothly so everyone can focus on the work that matters.<br> <strong>ABOUT US</strong><br> Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.<br><br><p><b>Requirements:</b></p><br><ul> <li> <p>Manage day-to-day office operations, including supplies, facilities, equipment, and vendor relationships.</p><br> </li> <li> <p>Serve as the first point of contact for visitors, partners, and new hires at the Dubai office.</p><br> </li> <li> <p>Coordinate with building management, IT, and facilities vendors to resolve office issues quickly.</p><br> </li> <li> <p>Support onboarding logistics for new employees, including workspace setup and welcome materials.</p><br> </li> <li> <p>Manage office budgets, invoices, and vendor contracts, ensuring cost-effective operations.</p><br> </li> <li> <p>Organize internal office events, celebrations, and team activities.</p><br> </li> <li> <p>Ensure the office complies with local health, safety, and administrative requirements.</p><br> </li> <li> <p>Support visiting executives and teams with local logistics, including travel, meeting space, and hospitality needs.</p><br> <br></li> </ul><br><p><b>Qualifications &amp; Skills:</b></p><br><ul> <li> <p>3+ years of experience in office management, administration, or facilities coordination.</p><br> </li> <li> <p>Strong organizational and multitasking skills, with excellent attention to detail.</p><br> </li> <li> <p>Experience managing vendors, budgets, and office logistics independently.</p><br> </li> <li> <p>Strong interpersonal skills and a service-oriented, can-do attitude.</p><br> </li> <li> <p>Familiarity with local UAE administrative and facilities requirements is a plus.</p><br> </li> <li> <p>Fluent English required; Arabic is a plus.</p><br> </li> <li> <p>Based in Dubai.</p><br> <br></li> </ul><br> </div>

Front Desk Manager | Healthcare | Abu Dhabi<br>???? Key Requirements5+ years of experience in Front Desk / Patient Services / Reception Management, within a healthcare or medical environment Strong experience in managing front desk and patient-facing operations Arabic speaker is required Excellent communication, interpersonal and customer service skills Strong leadership and team management abilities Experience handling patient concerns, complaints and service recovery Good understanding of healthcare clinic workflows and patient journey Ability to coordinate effectively with doctors, nurses, insurance and other departments Proficiency in MS Office and relevant healthcare/CRM systems???? Key Responsibilities Manage the day-to-day operations of the Front Desk / Reception team Ensure smooth and professional patient registration, appointments, check-in and check-out Lead, supervise and support front desk staff to maintain high service standards Handle patient feedback and complaints professionally and ensure timely resolution Coordinate with clinical, billing, insurance and administrative teams Monitor front desk KPIs, attendance, performance and service quality Ensure compliance with clinic policies, procedures and healthcare standards Support the implementation of initiatives to improve patient experience and operational efficiency Prepare reports and provide regular updates to management Location: Abu Dhabi, UAEIndustry: Healthcare<br>Interested candidates can send their CV via careers@snoclinics.com

Role Description The PMO Director at EL Saeed Law Firm مكتب السعيد للمحاماة will lead the planning, oversight, and continuous improvement of the firm’s project and program management practices. This part-time, remote role is responsible for establishing PMO standards, methodologies, and governance frameworks to ensure consistent delivery across legal and operational projects. The PMO Director will coordinate project portfolios, align initiatives with strategic objectives, and monitor progress, risks, and dependencies. Day-to-day tasks include guiding project managers, reviewing project plans and budgets, preparing status reports for leadership, and recommending process enhancements. The role also involves collaborating with legal and administrative teams to prioritize projects, optimize resource utilization, and support informed decision-making.<br>Qualifications<br> Candidates should possess strong Program Management and Project Management skills to oversee multiple initiatives and ensure consistent delivery. Candidates should possess solid Budgeting capabilities to manage project financials, cost control, and resource allocation. Candidates should possess advanced Analytical Skills to interpret data, assess performance, and identify risks and opportunities. Candidates should possess effective Communication skills to collaborate with stakeholders, prepare clear reports, and present recommendations. Candidates should have experience establishing or leading a PMO, preferably in professional services or legal environments. Candidates should be comfortable working remotely and part-time, with strong self-management, organization, and time-management abilities. Candidates should ideally hold a relevant bachelor’s degree (e.g., Business, Management, Law, or related field); advanced certifications such as PMP or PgMP are a plus. Candidates should demonstrate proficiency with project management tools and collaboration platforms, and familiarity with governance and compliance practices.

DUTY MANAGER<br><br>About Us<br><br>Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.<br><br>Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty.  We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.<br><br>The Holiday Inn & Staybridge Suites Dubai Business Bay is looking for an experienced Duty Manager to join our extraordinary team!<br><br>Conveniently located in the heart of Dubai’s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai’s world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay will include 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.<br><br>YOUR DAY TO DAY<br><br>As Duty Manager, your main responsibilities will be to work under the general direction of the Front Office Manager, and within the established IHG and local hotel policies and procedures. Interact with guests and members of the community. Also, responsible to co-ordinate and oversee all hotel operations in the absence of the Front Office Manager. Ensure safety and security of guests. Accurate and timely completion of the night audit function during the night hours. Ensuring that every guest is engaged and being taking care of.<br><br>Establish a closed network of communication with other departments directly by having a tour in all guests’ touch points in the hotel. Reports directly and communicates with Front Office Manager on all pertinent matters affecting guest experience and hotel operations.<br><br>What We Need From You<br><br>It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!<br><br>Bachelor’s degree / higher education qualification / equivalent in Hotel Management/Business Administration, plus 3 years of Front Office/Guest Service experience including supervisory/executive level experience. Must speak fluent English. Other languages preferred. Organisation and communication skills with strong work ethic and a drive to excel.<br><br>What We Offer<br><br>We'll reward all your hard work with competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Manager, Front Office</span></span></span>&nbsp;<br><span><span>(<span>20586</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong>Job Summary</strong></p><br> <p>The Manager, Front Office Manager at The Meydan Hotel is responsible for delivering exceptional guest experiences while optimizing room revenue, managing departmental budgets, and driving brand and quality standards. Serving as a key leader and Manager on Duty, the role ensures smooth daily coordination across departments, fosters team development, and maintains high standards of service, safety, and operational excellence.&nbsp;</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Manage daily operations for Front Office, Guest Relations, Concierge, Bell Services, and Telephone Operators to maintain consistently high service standards.&nbsp;</li> <li>Serve as the primary point of escalation for guest inquiries and concerns, applying effective service recovery to ensure maximum guest satisfaction.</li> <li>Deliver personalized service for VIP, repeat, and loyalty guests, maintain active presence during peak hours, resolve guest concerns promptly, monitor online feedback, and consistently enforce LQA and brand standards.&nbsp;</li> <li>Drive upselling, room upgrades, and premium sales; track key performance metrics (ADR, RevPAR, Occupancy); optimize inventory and overbooking with Revenue Management; and minimize revenue leakage, no-shows, and cancellations.</li> <li>Manage daily Front Office operations, serve as Manager on Duty, coordinate group and VIP arrivals, ensure special requests are met, and work closely with Housekeeping and executive management to streamline service delivery.</li> <li>Oversee operating expenses, purchasing, budget planning, cash handling, and P&amp;L monitoring to ensure profitability.</li> <li>Hire, coach, and schedule staff for optimal coverage; conduct performance reviews; identify training needs; hold monthly team meetings; and maintain a supportive, service-driven culture.&nbsp;</li> <li>Lead, support, and supervise front-of-house colleagues to foster a welcoming environment and deliver seamless, efficient service throughout the guest journey.</li> <li>Ensure full adherence to fire, life, and safety procedures, train staff on emergency protocols, and serve as an active member of the hotel emergency response team.</li> </ul> <p><strong>Skills, Experience &amp; Educational Requirements</strong></p><br> <ul> <li>Bachelor’s degree or diploma in Hotel Management (or equivalent qualification)</li> <li>Minimum 4 years of proven leadership experience in a similar Front Office management role within a 5-star luxury hotel environment; prior Middle East/GCC hospitality experience is essential.</li> <li>Hands-on expertise in leading Property Management Systems (PMS), hotel management software, and Point of Sale (POS) tools.</li> <li>Passionate about delivering proactive, anticipatory service—ensuring guest requests are greeted warm-heartedly, owned, and resolved with zero-refusal ("never say no") service standards.</li> <li>Demonstrated ability to manage high-volume daily operations, multitask under pressure, and remain calm, level-headed, and decisive during emergency situations.</li> <li>Exceptional interpersonal skills that foster a collaborative, positive, and energy-driven work culture with colleagues and guests alike.&nbsp;</li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

JAM Event Services is looking for a highly organised, people-oriented Office Manager & HR Administrator to join our Dubai office on a full-time basis.<br>This is a hands-on role covering all facets of office operations alongside high-level HR and administrative support. It suits someone with prior office management and HR coordination experience who thrives in a fast-paced environment, enjoys multitasking, and can independently juggle a wide range of operational priorities.<br>Location: Dubai, United Arab Emirates (on-site) Type: Full-time Reports to: Finance Director Start date: ASAP<br>OFFICE MANAGEMENT• Ensure the smooth daily running of the office and oversee all administrative functions to maintain an efficient, professional working environment.• Supervise and coordinate office staff, vendors and service providers including cleaning, IT support, security and maintenance teams.• Manage procurement and inventory of office supplies.• Monitor and schedule regular maintenance of office equipment and coordinate repairs or upgrades.• Oversee utilities and service contracts, ensuring timely renewals and payments.• Liaise with building management on maintenance, access control, parking allocation and shared facilities.• Maintain organised records of company licences, trade licences, tenancy agreements and renewal schedules.• Oversee incoming and outgoing correspondence and manage digital and physical document archiving to company standards.• Support onboarding and offboarding, including desk setup and exit clearance coordination.• Handle IT setup for new employees, including software installation and access to company folders on Share Point.• Act as the point of contact for staff queries relating to administration, logistics and facilities.• Assist in implementing company-wide administrative policies and standard operating procedures.• Oversee general office upkeep to maintain a welcoming and tidy workspace.• Greet and look after guests professionally, manage the front door, receive deliveries and maintain visitor sign-in procedures.• Maintain strict confidentiality of data, employee information and sensitive company records.• Handle ad hoc executive support such as flight bookings, business travel and related coordination.<br>HR ADMINISTRATION• Oversee the hiring process for new full-time staff members.• Manage visa processing, work permits and renewals in coordination with the PRO and relevant government authorities.• Handle core HR documentation including employment contracts, promotion letters and termination notices.• Maintain and update HR databases, employee records and files in line with company policy and data protection standards.• Administer the HR software platform, provide employee access and keep records accurate and up to date.<br>REQUIREMENTS• Proven experience working within the GCC region, particularly the UAE and KSA.• Knowledge of UAE and KSA labour law, employment regulations and compliance requirements.• Experience managing the full employee lifecycle: recruitment, onboarding, contracts, employee relations, performance management and offboarding.• Solid understanding of work permit, visa, immigration and government relations processes across the GCC.• Proven experience in office management.• Excellent organisational and communication skills.• Strong knowledge of compensation and benefits administration, payroll coordination and workforce planning.• Experience handling disciplinary matters, grievance procedures and conflict resolution in line with local labour law.• Proficiency with HRIS platforms and office productivity tools (Microsoft Office 365, Excel, Share Point).• Experience managing vendors, procurement and facilities.• Tech-savvy, with a quick aptitude for new systems and apps.• Comfortable working independently and taking initiative.• High level of discretion and professionalism in handling confidential information.• Knowledge of health-and-safety compliance and office best practice.<br>Please note: candidates who already hold their own UAE residence visa are preferred.

Project Systems / PMO Manager - Large-Scale Events<br>Location: UAEEmployment Type: Full-Time, Dedicated Project Role Duration: ASAP to 18 December 2026Salary: AED 16,000 per month Project: Large-Scale Conference / Event<br>About the Role<br>JAM Event Services is recruiting an experienced Project Systems / PMO Manager on behalf of a client delivering a large-scale conference and event taking place towards the end of December.<br>The successful candidate will build, implement and manage the project management system for the project - establishing a centralised system to track the masterplan, RFP requirements, budgets, schedules, resources and cross-functional workstreams. You will recommend and implement the most suitable platform, such as Smartsheet or MS Project, based on the project's requirements.<br>Key Responsibilities<br>- Design and implement a centralised project management system covering multiple workstreams, including PMO; Design, Build & Operate; Operations; Conference Management; Stakeholder Management; Communications and Marketing Materials; Entertainment; and Vendors and Suppliers.- Integrate client requirements, production schedules, budgets, resource plans and workstream updates into a single centralised system.- Develop project dashboards and reporting tools that give leadership clear visibility of progress, risks, milestones, resources and budget status.- Link RFP and contractual requirements to specific project deliverables and track compliance throughout the project lifecycle.- Identify gaps, delays, risks and dependencies, and ensure they are clearly flagged and escalated.- Maintain and continuously update the project management system as scope, timelines and workstreams evolve.- Establish reporting structures and regular project reporting for senior leadership and the client.- Provide oversight of data entry, system administration, workflows and automation.- Train internal team members, stakeholders and vendors on the system and reporting requirements.- Support effective coordination and communication across multiple project workstreams.- Ensure project information is accurate, up to date and easily accessible to relevant stakeholders.<br>Requirements<br>- Proven experience in Project Systems, PMO, Project Controls or Project Management.- Strong hands-on experience building and administering project management systems using Smartsheet and/or MS Project.- Certification in Smartsheet, MS Project or a relevant project management discipline is an advantage.- Experience working on large-scale events, conferences, venues, exhibitions or construction projects is highly desirable.- Strong understanding of PMO fundamentals: project scheduling, resource planning, budget tracking, risk and issue management, reporting and dashboards, and project governance.- Experience tracking RFP, contractual or compliance requirements is desirable.- Strong analytical and organisational skills with excellent attention to detail.- Comfortable working across multiple teams, including design, operations, production, vendors and stakeholders.- Excellent written and verbal communication skills.- Ability to translate complex project requirements into clear systems, workflows, schedules and reports.- Ability to work under pressure and manage multiple priorities within tight project timelines.<br>How to Apply<br>Apply via Linked In or send your CV to linkedin@jameventservices.com.<br>Candidates must be available to start immediately and be based in, or able to relocate to, the UAE.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>We are seeking an experienced and dynamic Front Office Manager to join our hospitality team in Ras Al-Khaimah, United Arab Emirates. In this pivotal leadership role, you will oversee all front-facing operations and lead a dedicated team to deliver exceptional guest experiences while maintaining operational excellence. Reporting to senior management, you will be responsible for driving service quality, team performance, and revenue optimization across all front office functions. Your leadership, strategic vision, and commitment to hospitality excellence will be instrumental in creating a welcoming environment where guests feel valued and colleagues are empowered to succeed.</p><br><ul><li>Lead, mentor, coach, and develop front office team members, fostering a culture of accountability, engagement, and service excellence</li><li>Oversee daily front office operations including front desk, concierge, bell services, and guest services to ensure seamless service delivery and adherence to organizational standards</li><li>Champion a consistently professional, warm, and personalized guest experience by resolving concerns promptly and effectively</li><li>Monitor and analyze guest feedback, service recovery opportunities, and operational trends to continuously enhance the guest experience and identify improvement areas</li><li>Manage room revenue performance by collaborating on revenue strategy discussions and supporting the implementation of revenue management initiatives</li><li>Foster strong collaboration and communication across all resort departments to ensure coordinated and efficient service delivery</li><li>Balance operational, financial, and people-focused objectives through effective management of guest satisfaction, colleague engagement, and business performance metrics</li><li>Identify opportunities for process improvement and innovation, encouraging team participation and continuous operational enhancement</li><li>Manage labor costs, scheduling, and departmental payroll in alignment with budgeted goals while maintaining service quality standards</li><li>Support recruitment, onboarding, performance management, and succession planning initiatives for front office team members</li><li>Ensure department training programs are maintained and service standards are consistently executed across all shifts</li><li>Ensure compliance with all company policies, procedures, health and safety standards, and local regulations, maintaining a safe and productive work environment</li><li>Demonstrate flexibility and resilience in managing operational challenges and adapting to changing business needs</li><li>Perform additional duties and responsibilities as assigned by senior management</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Previous leadership experience in front office operations within a hotel, resort, or luxury hospitality environment</li><li>Proven ability to lead, coach, and develop high-performing teams with demonstrated results</li><li>Strong communication, interpersonal, and conflict resolution skills</li><li>Excellent service recovery and problem-solving abilities</li><li>Demonstrated expertise in budget management and financial acumen</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Ability to work a flexible schedule, including weekends and holidays as required</li><li>Knowledge of health and safety compliance standards and best practices</li><li>Proficiency in staff scheduling and labor management</li><li>Proficiency with property management systems and reservation software</li><li>Ability to maintain professional composure and make decisive decisions under pressure</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with revenue management strategies and implementation</li><li>Demonstrated track record of process improvement and innovation initiatives</li><li>Familiarity with luxury hospitality brand standards and service protocols</li><li>Background in guest experience management and satisfaction optimization</li><li>Experience managing multi-departmental coordination and cross-functional projects</li><li>Certification in hospitality management or related field</li><li>Multilingual capabilities, particularly Russian or&nbsp;Arabic and English</li></ul><p>**Essential Attributes:**</p><br><ul><li>Commitment to fostering an inclusive environment where every individual feels valued and respected</li><li>Ability to empower and support colleagues while recognizing their contributions</li><li>Drive to achieve exceptional results and maintain high performance standards</li><li>Resilience and adaptability in a dynamic hospitality environment</li><li>Transparent and ethical approach to leadership and decision-making</li><li>Customer-focused mindset with genuine empathy for guest and team member needs</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The Assistant Front Office Manager oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.</p><br><br><br><p><b>What you will do</b></p><br><br><p>• Monitors the Arrival and Departure of Elite guests.</p><br><br><p>• Schedule the Front Desk Supervisors and Receptionists to provide maximum service to guests within budgeted guidelines.</p><br><br><p>• Train the Front Desk team and supervise them in the performance of their duties.</p><br><br><p>• Conduct performance evaluations and discipline employees when needed.</p><br><br><p>• Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc.</p><br><br><p>• Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively.</p><br><br><p>• Control room rate availability on full house nights to maximize occupancy and revenue while protecting guaranteed reservations. Handle relocation of guests according to established procedures.</p><br><br><p>• Maintain close contact with other hotels with regard to their status on full house nights or blackout dates.</p><br><br><p>• Ensure adherence to all credit procedures in the Front Office; review high balance reports and follow up on credit problems/queries with Accounting and Front Office Manager.</p><br><br><p>• Review all Paid Outs, Rebates, Petty Cash Reibursements, Direct Billings and other.</p><br><br><p>• Check the cashier’s work at close of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Inspect guest rooms and tour the hotel during each shift, completing maintenance requests through HotSOS as needed.</p><br><br><p>• Complete evening Housekeeping report and follow up on discrepancies.</p><br><br><p>• Assist other departments as required in resolving problems.</p><br><br><p>• Handle guest problems/complaints and requests, keeping the Front Office Manager well informed as to problems and action taken, using the Glitch Database and other communication (verbal and written).</p><br><br><p>• Act in the absence of senior management in all matters concerning safety, security and well-being of hotel guests, patrons and employees.</p><br><br><p>• Utilize the computer systems in place as well as the telephone switchboard.</p><br><br><p>• Assist in emergency situations as per established procedures.</p><br><br><p>• Coordinate arrivals, departures, billing requirements, extensions, and cancellations with <span><span><span><span><span>sales/catering/reservations</span></span></span></span></span> etc at any time of day.</p><br><br><p>• Ensure room discrepancies are resolved.</p><br><br><p>• Ability to assist PBX, reservations, valet parking, concierge and bell staff when business levels warrant.</p><br><br><p>• Monitors the VIP Elite guest emails and calls.</p><br><br><p>• Works closely with telephone operator to monitor wake up calls are punctual and meets guests for a seamless departure.</p><br><br><p>• Supervises the staff of the entire hotel during the overnight shift. Works closely with the staff from all departments to assure that standards are being met. Is the direct supervisor of the Front Desk during the overnight shift</p><br><br><p>• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p><br><br><p>• Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</p><br><br><p>• Frequently tours the hotel and monitors the activities of all other departments. Monitors their activities to assure that standards are being met, staff is being supported, and guest needs are being met.</p><br><br><p>• Handles all guest relocations according to established guidelines.</p><br><br><p>• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>• Reviews late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.</p><br><br><p>• Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>• Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</p><br><br><p>• Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.</p><br><br><p>• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Works harmoniously and professionally with co-workers and supervisors.</p><br><br><p>• Checks Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with People &amp; Culture.</p><br><br><p>• Assists with responsibilities and duties as required throughout the hotel.</p><br><br><p>• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</p><br><br><p>• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p><br><br><p>• Works closely with Security Staff to handle any guest emergency or safety concerns.</p><br><br><p>• <span>Perform other tasks or projects as assigned by Front Office Manager, Night Manager or Assistant Director of Rooms </span></p><br><br><br><br><p><b>What you bring</b><br>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task&nbsp;</p><br><br><p>• High level of understanding and knowledge of Rooms operations</p><br><br><p>• Proficient in English and Arabic (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><p><br> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>• and so much more!</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>• This is a full-time position</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The role of an Office Assistant is centered around ensuring the efficient operation of the overall corporate working environment as per the highest standards of office cleanliness and hygiene. The ideal candidate is a highly committed, responsible individual with excellent attention to detail, communication skills, and ability to work well under pressure.<br><br></span><ul><li><span>Performing a variety of cleaning activities including, but not limited to vacuuming, dusting, mopping, and sanitizing in IFZA offices <br></span></li><li><span>Ensuring completion of office opening and closing checklists on a daily basis<br></span></li><li><span>Organizing and maintaining office common areas <br></span></li><li><span>Preparing conference rooms for client and staff meetings <br></span></li><li><span>Assisting reception and providing support to the front desk operations <br></span></li><li><span>Preparing and serving coffee, tea, and other amenities to clients, guests, and executive managers in a prompt and courteous manner <br></span></li><li><span>Ensuring all issues are reported to the Office Manager in a timely manner Maintaining supply inventory for stationery, pantry, and cleaning materials <br></span></li><li><span>Ensuring that the workplace is neat and presentable for visitors and clients <br></span></li><li><span>Maintaining and protecting office cleaning equipment to make sure there are no inadequacies <br></span></li><li><span>Ensuring IFZA car fleet is cleaned with the appropriate method and in a timely manner <br></span></li><li><span>Adhering to strict health and safety standards <br></span></li><li><span>Performing other job-related duties as assigned by Management<br></span></li></ul><br><span>Requirements</span><ul><li><span>Experience in hospitality or service-oriented industry<br></span></li><li><span>Good English communication skills <br></span></li><li><span>Additional foreign languages are an advantage <br></span></li><li><span>Knowledge of chemical handling procedures, and familiarity with cleaning equipment <br></span></li><li><span>Strong attention to detail and efficiency without compromising quality of work <br></span></li><li><span>Good time management, communication, and interpersonal skills <br></span></li><li><span>Customer focus and adaptability to different personality types <br></span></li><li><span>Ability to prioritize and work efficiently under pressure <br></span></li><li><span>Should be punctual, reliable, honest, respectful, and trustworthy<br></span></li></ul><br><span>Benefits</span><ul><li><span><span><span><span>International team (over 50 nationalities)</span></span></span><br></span></li><li><span><span><span><span>24 annual leave days</span></span></span><br></span></li><li><span><span><span><span>Annual flight home</span></span></span><br></span></li><li><span><span><span><span>Life insurance plan</span></span></span><br></span></li><li><span><span><span><span>Medical insurance plan (with the option to upgrade at your own cost)</span></span></span><br></span></li><li><span><span><span><span>Invitations to participate in various company functions, staff events, and department team building events</span></span></span><br></span></li><li><span><span><span><span>Opportunities to learn, develop and grow with the organization</span></span></span><br></span></li><li><span><span><span><span>Being part of a motivated team and Moving-Forward-Company-Culture</span></span></span><br></span></li></ul><br> </div>