Program Officer Jobs - Abu Dhabi UAE
1164 Jobs Found
4.\tPRINCIPAL ACCOUNTABILITIES:\n\n•\tDaily contacts with work associates and operations personnel up to both US Oil & Gas Production Team Leaders level to discuss production plan targets, production plant operating activities and operating procedures.\n\n•\tDaily contacts with Maintenance personnel within oil and gas operation team up to Supervisor level for implementation, co-ordination and progress of maintenance activities.\n\n•\tDaily contacts with Production (Field) Team personnel up to Supervisor level to discuss field wells availability and operation.\n\n•\tOccasional contacts with work associates in US asset up to Engineer level to discuss engineering requirements and co-ordinate work activities.\n\n•\tOccasional contact with personnel in commercial division at equivalent level to discuss Chemicals requirements.\n\n•\tOccasional contact with personnel in Store division at equivalent level to follow up material requisitions, and chemicals supply.\n\n•\tWorks according to specialized technical standards, and ADNOC established procedures and HSE standards, using own initiative, judgment in adjusting plant conditions – particularly in emergency situations.\n•\tSupervision: Directs, control and supervises the activities of assigned personnel involved in operating the oil and gas cluster production, including starting up / shutting down the gas and oil treatment units and gas production wells, first line maintenance, housekeeping…etc.\n\n•\tOperation Activities: (i) Monitors and supervises through the Local Control Room facilities the operation of crude and gas production/treatment and to meet the Company’s targets in terms of quality and quantity. (ii) Supervise the preparations oil & gas clusters equipment for routine, break down and planned maintenance activities as per established procedures. (iii) Trouble-shoots minor operation problems and reports major problems and emergencies to US Production (Oil) Team Leader and Production (Gas) Team Leader with proposed solutions. (iv) Evaluate daily pertaining equipment performance, prepares production reports and recommends to Team Leader for improvement.\n\n•\tWork Control: (i) Supervise and personally participate in preparing the plant /equipment for maintenance work. (ii) Issues hot, cold and entry work permits and isolation Confirmation Certificates for all routine planned and break down maintenance work. (iii) Supervise and personally participate in re-commissioning of the plant to ensure safe and efficient. (iv) Monitor and evaluates the reliability of plant equipment and plant performance. (v) Ensure availability of spares and chemicals stocks including review of chemicals and material inventories, maintaining adequate stock and issuing material requisitions.\n\n•\tAct in Emergency Response duties as On-Scene Commander of his respective area.\n\n•\tOther Related Duties: Perform other related duties as assigned by Team Leader such as:\n(i)\tTaking part in training / developing new recruits / UAE National Employees / Developees, implementing orientation programs and preparing necessary reports. (ii) Assume the duties of WIP, CSP-1, IGD-HAP, CCR and Field supervisors as assigned.\n\n•\tOrders process chemicals, initiate work request etc. through use of MAXIMO and maintain required stock of chemicals all time at site.\n\n•\tActively and systematically contributes in achieving Objectives & KPIs.\n\n•\tActively and systematically contributes in achieving HSE targets and environmental requirements.\n\n•\tGas and Oil production VS target.\n\n•\tMaintain Facilities Integrity against target.\n\n•\tImplement action Plan to clear overdue items.\n\n•\tMaintain / Enhance Oil & Gas systems to deliver production targets.\n\n•\tTrain and develop UAE and team member’s skills to achieve competency progression objectives, enable them to become proficient on the job and deliver the respective section objectives.\n
<p>Job Purpose: </p><p>Discipline Head & Group Technical Authority (Level 1) for all Conceptual Development activities, pertaining to the successful delivery of the Group’s strategic capital projects portfolio consisting of over 100 Major projects, to meet the mandate of the Group CEO and overall group objectives. Reports to the ADNOC Group Head of Function for Project Management. Supports the development and rolling out approximately 50 Group Standards and Procedures covering Project Management and related disciplines. Responsible for developing the Project Management community, Construction Management, Commissioning etc. of approximately 500 ADNOC staff. Driving the review and implementation of improvement actions such as new contracting and execution strategies across the Group Companies. Key Accountabilities: •\tLead the Conceptual Development discipline, providing direction and advice to all Group Companies on Conceptual Development, enables the establishment of world class Conceptual Development capabilities & practices across the group.Develops & maintains Group standards, guidelines & best practices on Conceptual Development , custodian of the Conceptual Development competency assessment & management framework. •\tFrom project initiation to VAP Stage Gate 2 (Predefine) ensures that Group and company hydrocarbon maturation delivery according to plan, ensures robust reservoir depletion strategies and hydrocarbon maturation plans are in place for all assets. •\tEnsures quality of the technical assurance of the project, including capex, reserves and milestone forecasting, and obtaining technical approval for investment proposals. Assesses areas of the project that require active steer from Operations and ADNOC Project assurance. Ensures that subsurface and facilities staff solicit input from the discipline heads and technical experts as required. •\tAssesses and delivers the joint venture technical influencing strategy by contributing to and ownership of relevant areas of the development, as endorsed by the BLD. •\tInfluencing both Operators and the Joint Venture in order to deliver outcomes that are consistent with ADNOC objectives. •\tContributes to the development and maintenance of the Project Management Knowledge community across the Group Companies. •\tLeads conceptual design for strategic and key projects as required by the businesses. •\tResponsible for the mentoring and coaching of UAE Nationals to support Emiratisation within the Discipline. Other accountabilities: Supervision • Plan, supervise and coordinate all activities in the assigned area to meet functional objectives. • Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives. Budgets • Provide input for preparation of the Function/Division/Department/Section budgets, assist in the implementation of the approved Budget, and work plans to deliver objectives. • Investigate and highlight any significant variances to support effective performance and cost control. Policies, Systems, Processes & Procedures • Implement approved Function/Division/Department/Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards. Performance Management • Contribute to the achievement of the approved Performance Objectives for the Function/Division/Department/ Section in line with the Company Performance framework. Innovation and Continuous Improvement • Design and implement new tools and techniques to improve the quality and efficiency of operational processes. • Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function. Health, Safety, Environment (HSE) and Sustainability • Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices. Reports • Provide inputs to prepare Function/Division/Department/Section MIS and progress reports for Company Management.</p>
<ul><li><p>Sets out EGA’s Safety and Governance strategy and framework based on EGA’s overall ESG & Sustainability strategy, purpose, bold aspirations, and values.</p></li><li><p>Directs the implementation of the functional strategy ensuring alignment to group strategy, EGA’s vision, mission, and corporate objectives.</p></li><li><p>Ensures that functional strategy and related strategic plans are developed and implemented, aligned with the vision and mission of the organization.</p></li><li><p>Provides subject matter expertise and counsel to EGA leadership on safety and governance matters.</p></li><li><p>Shares the approved strategy with local/legal authorities where appropriate to obtain feedback as part of continuous improvement.</p></li><li><p>Manages the effective achievement of functional objectives through leadership, performance management, team development, and motivation.</p></li><li><p>Establishes SMART KPIs for departments to measure performance against company objectives and values.</p></li><li><p>Leads talent development initiatives and ensures availability of talent to meet business requirements.</p></li><li><p>Acts as a role model, promoting organizational values and ethics.</p></li><li><p>Oversees coordination with other departments to ensure timely flow of information and services.</p></li><li><p>Oversees the consolidation and recommendation of the functional budget and monitors financial performance.</p></li><li><p>Strategizes the creation of company-wide safety policies, processes, and procedures.</p></li><li><p>Enforces corporate procedures and guidelines across the business.</p></li><li><p>Communicates relevant safety and governance information to management.</p></li><li><p>Develops and leads a comprehensive governance framework for safety management across EGA.</p></li><li><p>Oversees implementation of safety policies, systems, processes, procedures, and controls.</p></li><li><p>Counsels EGA Management on safety roles and responsibilities.</p></li><li><p>Ensures implementation, updating, review, and auditing of EGA safety systems.</p></li><li><p>Monitors Safety System procedures and updates them in line with legislative and organizational changes.</p></li><li><p>Plans, leads, and coordinates safety-related projects across all EGA sites.</p></li><li><p>Leads safety meetings and inspections to ensure compliance and corrective actions.</p></li><li><p>Plans, implements, and conducts safety and compliance audits.</p></li><li><p>Plans, implements, manages, and maintains comprehensive safety programs.</p></li><li><p>Provides site safety management with guidance to ensure compliance with local regulations.</p></li><li><p>Leads and directs day-to-day safety operations across all EGA sites.</p></li><li><p>Reviews and stops operations or activities that could harm employees.</p></li><li><p>Directs proactive initiatives to minimize workplace injuries and accidents.</p></li><li><p>Leads significant incident investigations and oversees investigation reports.</p></li><li><p>Reviews accident and incident reports.</p></li><li><p>Manages the planning and delivery of safety training across all levels.</p></li><li><p>Reviews safety training programs and recommends improvements.</p></li><li><p>Conducts safety inspections and audits to assess compliance.</p></li><li><p>Directs analysis of accident and incident statistics and recommends improvement plans.</p></li><li><p>Provides safety advice and support to Area Management.</p></li><li><p>Develops and implements international safety training programs.</p></li><li><p>Leads initiatives to raise awareness of safety protocols and best practices.</p></li><li><p>Implements and maintains standardized reporting systems for safety incidents and compliance.</p></li><li><p>Reviews and updates safety procedures to align with international standards.</p></li><li><p>Monitors compliance with international safety regulations through audits and inspections.</p></li><li><p>Develops and maintains effective relationships with internal and external stakeholders.</p></li><li><p>Ensures compliance with safety, quality, and environmental management policies.</p></li><li><p>Leads change management initiatives through continuous improvement of systems and processes.</p></li><li><p>Ensures all functional reports are prepared accurately and on time.</p></li></ul><p><strong>Authority / Decision Making</strong></p><ul><li><p>Acts within clearly defined policies, standards, and objectives.</p></li><li><p>Identifies critical factors affecting decision outcomes.</p></li><li><p>Evaluates options accurately and establishes priorities.</p></li><li><p>Anticipates outcomes and logical consequences.</p></li><li><p>Navigates risk and uncertainty.</p></li><li><p>Applies quantitative analysis to decision-making.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in a relevant discipline such as Safety Management or HSSE.</p></li><li><p>Professional Certification/Diploma in Safety Management.</p></li><li><p>Lead Auditor certification.</p></li><li><p>Minimum 12 years of safety experience in an industrial environment.</p></li><li><p>At least 4 years of safety management-level experience.</p></li></ul><p><strong>Skills & Abilities</strong></p><ul><li><p>Risk assessment and management.</p></li><li><p>Administrative policies and procedures.</p></li><li><p>Familiarity with project and department budget processes and tools.</p></li><li><p>Knowledge of project controls.</p></li><li><p>Conceptual planning ability.</p></li><li><p>Conflict management and problem-solving skills.</p></li><li><p>Leadership ability.</p></li><li><p>Multi-tasking ability.</p></li><li><p>Communication, meeting, and presentation skills.</p></li><li><p>Comfort with time reporting systems.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ability to conduct training.</p></li><li><p>Excellent organizational skills and attention to detail.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Analyze cloud spending patterns to identify cost optimization opportunities and implement strategies for significant savings.</li><li>Develop and maintain comprehensive cost allocation models to accurately attribute cloud expenses to specific teams, projects, and services.</li><li>Collaborate with engineering and finance teams to forecast cloud expenditure, ensuring budget adherence and proactive financial planning.</li><li>Automate cost reporting and anomaly detection using tools and scripting to provide real-time insights into cloud spend.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Minimum Experience</strong></p><ul><li><p>7+ years of total professional experience, including 5+ years in Cloud Financial Management (FinOps), cloud cost optimization, cloud operations, or financial governance roles, preferably within large, regulated enterprises or banking environments.</p></li><li><p>Deep, hands-on multi-cloud expertise across AWS, Azure, OCI, and Google Cloud, with authoritative understanding of:</p></li><li><p>Native cost and usage management tooling.</p></li><li><p>Cloud pricing mechanics, consumption drivers, and contractual constructs.</p></li><li><p>Discount and commitment programs (RI, Savings Plans, CUDs), including financial trade-off analysis and commitment risk management.</p></li><li><p>Proven experience managing complex SaaS, consumption-based, and API-driven pricing models, including:</p></li><li><p>AI and productivity services (e.g., Copilot and AI add-ons).</p></li><li><p>Messaging and communication platforms (SMS, Email, bots).</p></li><li><p>Cloud virtual desktop and end-user computing platforms</p></li><li><p>with the ability to model unit economics, forecast demand, and control financial exposure.</p></li><li><p>Strong practical application of FinOps operating models and best practices, including:</p></li><li><p>Cost allocation and attribution aligned to business and product hierarchies.</p></li><li><p>Budgeting, rolling forecasts, and variance analysis.</p></li><li><p>Anomaly detection, optimization governance, and continuous cost lifecycle management.</p></li><li><p>Mature chargeback/ show back frameworks suited for enterprise and banking models.</p></li><li><p>Deep understanding of cloud infrastructure and platform services, spanning compute, storage, networking, databases, and PaaS offerings, with demonstrable ability to:</p></li><li><p>Evaluate architectural decisions through cost, performance, resilience, and regulatory lenses.</p></li><li><p>Advise on cost-efficient yet compliant architecture patterns.</p></li><li><p>Strong working knowledge of software development and DevOps practices, including CI/CD pipelines, infrastructure as code, environment strategy, and how engineering behaviours directly impact cloud financial outcomes.</p></li><li><p>Clear understanding of cloud security, risk, governance, and compliance requirements, particularly within regulated or banking environments, and their:</p></li><li><p>Cost implications</p></li><li><p>Trade-offs between control, observability, resilience, and financial efficiency.</p></li><li><p>Extensive experience designing, validating, and consuming cloud cost data pipelines, including normalization of multi-cloud billing data to support:</p></li><li><p>Executive dashboards.</p></li><li><p>Business and financial reporting.</p></li><li><p>Decision-support and investment governance.</p></li><li><p>Exceptional stakeholder management and communication skills, with a proven ability to:</p></li><li><p>Translate complex cloud cost, usage, and design decisions into clear financial narratives.</p></li><li><p>Influence senior engineering leadership, finance, procurement, risk, and executive stakeholders.</p></li><li><p>Drive cost accountability and value-based decision-making across the organization.</p></li></ul><br><p><strong>Minimum Qualifications</strong></p><ul><li><p>Bachelor’s degree in finance, Accounting, Computer Science, Information Technology, Engineering, or a related discipline.</p></li></ul><br><br><p><strong>Professional Certifications</strong></p><ul><li><p>FinOps Certified Practitioner (FOCP) and FOCUS Analyst certification – mandatory, demonstrating mastery of FinOps principles, cost transparency, and standardized cloud financial data practices.</p></li><li><p>FinOps for AI certification – preferred, reflecting expertise in AI/ML cost structures, consumption uncertainty, and emerging cloud spend patterns.</p></li><li><p>Cloud Solutions Architect certification (AWS, Azure, or equivalent) desirable, or a strong willingness to pursue, reinforcing deep architectural understanding and cost‑aware design principles.</p></li></ul><br><p><strong>Technical Skills</strong></p><ul><li><p>Outstanding analytical and problem-solving skills, with exceptional attention to detail when working with high-volume, multi-cloud cost and usage datasets.</p></li><li><p>Strong financial acumen, including:</p></li><li><p>Budget ownership, purchase order management, shared cost allocation, forecasting, variance analysis, and financial guardrails.</p></li><li><p>Unit cost analysis, marginal cost evaluation, and cost-to-serve modelling.</p></li><li><p>Advanced cost modelling and forecasting capabilities, translating technical consumption patterns into:</p></li><li><p>Financial forecasts.</p></li><li><p>Business impact analysis.</p></li><li><p>Investment and optimization recommendations.</p></li><li><p>Expertise in cloud billing data interpretation and normalization, enabling accurate allocation, chargeback/ show back, auditability, and executive-ready reporting.</p></li><li><p>Proven ability to drive behavioural change, influencing engineering, product, and business teams to adopt cost-aware architectures and FinOps best practices at scale within a regulated enterprise.</p></li></ul></li></ul><p></p></section>
<p>About the Role;
As a Crypto Trader with a focus on derivatives, you will be instrumental in building up our trading team in Abu Dhabi. You will be enabling Best Execution for our clients and contributing to our revenue growth. This versatile role lets you actively participate in the fast-paced crypto markets while collaborating with a team of professionals and crypto natives.
You will have the following responsibilities;
-Build and maintain strong relationships with exchanges, banks, trading counterparties, and technology vendors
-Assist in setting up trading infrastructure and operational frameworks for the ADGM entity
-Assist our developers with the construction of user- and business-friendly software
-Work closely with our trading and brokerage team based in Switzerland to ensure seamless coordination across markets, systems, and counterparties.
-Executing orders including derivatives and spot trades in the best interest of our clients
-Monitor and manage positions across exchanges, OTC desks, and custodians
-Monitor collateral portfolios of clients and trading counterparties and execution of margin calls
-Identify new business opportunities and continuously expand our derivatives product offering
-Contribute to projects improving and developing trading products and procedures
-Align treasury activities with company’s long term financial planning and broader financial goals
-Assist relationship managers and sales force in client meetings
-Perform daily reconciliation and other trading operational activities
-Creation of various trading related reports</p><p>What you bring along;
-Bachelor’s degree in finance, banking, mathematics or similar
-Initial experience as a trader, with a focus on derivatives (futures, options, structured products) is a must.
-Sound understanding of financial markets, crypto assets, and trading mechanisms
-Familiarity with reconciliation, custody and payments processes is a plus
-Strong interest in cryptocurrency markets and knowledge of crypto exchanges of advantage
-Dedicated to work evening shifts including weekends if required
-Good organizational and communication skills
-Reliable, proactive and team-oriented personality
-Entrepreneurial mindset with a curiosity to identify new business opportunities
-Ability to work independently, take initiative and ability to stay calm even in hectic situations
-Fluency in English is a must; other languages are a plus
Please note that for this position, only direct applications from candidates currently residing in the UAE will be considered.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Prepare and review lifting plans and lifting method statements for routine and critical lifts. </p></li><li><p>Calculate crane capacities, load weights, load distribution, and lifting configurations. </p></li><li><p>Select appropriate lifting equipment, cranes, and rigging gear based on operational requirements.</p></li><li><p>Ensure all lifting operations comply with relevant safety standards, regulations, and company procedures. <br>Conduct site inspections to assess lifting conditions, ground bearing capacity, and potential hazards. </p></li><li><p>Coordinate with project managers, supervisors, crane operators, riggers, and safety personnel before and during lifting activities. </p></li><li><p>Verify that lifting equipment and accessories have valid inspection and certification records.</p></li><li><p>Provide technical guidance during complex and critical lifting operations. </p></li><li><p>Participate in risk assessments, toolbox talks, and pre-lift meetings. </p></li><li><p>Investigate lifting-related incidents and recommend corrective and preventive actions. </p></li><li><p>Maintain accurate documentation of lifting plans, inspections, and operational records. </p></li><li><p>Ensure compliance with client specifications and project quality requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in mechanical engineering, Civil Engineering, or a related engineering discipline.</p></li><li><p>Professional certification in lifting operations is preferred (e.g., Lifting Equipment Engineers Association certification or equivalent). </p></li><li><p>Valid engineering registration or license, where applicable. 5–8 years of experience in lifting engineering, crane operations, or heavy lifting projects. </p></li><li><p>Experience in construction, oil & gas, infrastructure, or industrial projects. Proven experience in preparing lifting studies and critical lift plans. </p></li><li><p>Strong knowledge of crane load charts and lifting calculations. Familiarity with international lifting standards and safety regulations.</p></li><li><p>Excellent problem-solving and analytical skills. Strong communication and coordination abilities.</p></li><li><p>Proficiency in engineering software and Microsoft Office. </p></li><li><p>Ability to work under pressure and manage multiple lifting activities simultaneously. Lifting Equipment Engineers Association certification. </p></li><li><p>Appointed Person for Lifting Operations (where applicable). Relevant HSE certifications such as Working at Height, Rigging, or Crane Safety. </p></li><li><p>First Aid and Fire Safety certifications (preferred)</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Overview</p><p>We are seeking an experienced <strong>Senior Application Architect / Microsoft Technologies Consultant</strong> to lead the architecture, development, migration, security, and support of enterprise applications, portals, and digital banking solutions. The ideal candidate will have strong expertise in SharePoint, Azure, Microsoft 365, Power Platform, application security, cloud migrations, and enterprise integrations within a banking or large enterprise environment.</p><p>Key Responsibilities</p><p>Application Architecture & Development</p><ul><li><p>Design, develop, and maintain enterprise applications, internet banking portals, and digital channel solutions.</p></li><li><p>Define application architecture, technical specifications, and design standards.</p></li><li><p>Prepare and maintain application documentation, architecture diagrams, and technical design documents.</p></li><li><p>Develop customized features, services, workflows, templates, and integrations based on business requirements.</p></li><li><p>Participate in application enhancement initiatives from requirement gathering through production deployment.</p></li></ul><p>Integration & Cloud Services</p><ul><li><p>Design and implement integrations with banking applications, third-party systems, and digital channels.</p></li><li><p>Utilize Microsoft Azure services for application integration, automation, and cloud-native solutions.</p></li><li><p>Support application modernization and migration initiatives from on-premises environments to Microsoft 365 and cloud platforms.</p></li><li><p>Ensure seamless connectivity between enterprise systems and external services.</p></li></ul><p>SharePoint Administration & Migration</p><ul><li><p>Administer and maintain SharePoint environments, including farm management and performance optimization.</p></li><li><p>Lead SharePoint migration projects, including SharePoint 2013 to SharePoint 2019 migrations using ShareGate.</p></li><li><p>Implement governance, security, backup, and recovery strategies for SharePoint environments.</p></li><li><p>Support SharePoint Online and Microsoft 365 collaboration solutions.</p></li></ul><p>Security & Compliance</p><ul><li><p>Manage application security, vulnerability assessments, and remediation activities.</p></li><li><p>Conduct code reviews using tools such as Veracode, FxCop, and other security analysis platforms.</p></li><li><p>Implement secure coding standards and application security best practices.</p></li><li><p>Ensure compliance with organizational security policies and regulatory requirements.</p></li></ul><p>Power Platform & Reporting</p><ul><li><p>Develop business applications and automated workflows using Microsoft Power Apps and Power Automate.</p></li><li><p>Design and maintain dashboards, reports, and analytics solutions using Power BI.</p></li><li><p>Support reporting requirements using SQL Server Reporting Services (SSRS).</p></li></ul><p>Disaster Recovery & Infrastructure</p><ul><li><p>Design and maintain Disaster Recovery (DR) architecture and recovery procedures.</p></li><li><p>Collaborate with infrastructure and network teams to ensure application availability and resilience.</p></li><li><p>Manage firewall configurations, network communication requirements, and application connectivity.</p></li></ul><p>Change & Release Management</p><ul><li><p>Participate in change management processes for application enhancements and production releases.</p></li><li><p>Coordinate business testing, user acceptance testing (UAT), deployment planning, and production rollouts.</p></li><li><p>Provide post-deployment support and issue resolution.</p></li></ul><p>Agile Delivery & Support</p><ul><li><p>Work within Agile/Scrum teams for application development and enhancement projects.</p></li><li><p>Provide application support, troubleshooting, bug fixes, and performance tuning.</p></li><li><p>Collaborate with business stakeholders, project managers, and technical teams to deliver solutions aligned with business objectives.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.</p></li><li><p>8+ years of experience in enterprise application architecture, development, and administration.</p></li><li><p>Strong expertise in:</p><ul><li><p>SharePoint 2013/2016/2019 and SharePoint Online</p></li><li><p>Microsoft 365 Administration</p></li><li><p>Microsoft Azure Services</p></li><li><p>Power Apps, Power Automate, and Power BI</p></li><li><p>C#, .NET Framework/.NET Core</p></li><li><p>REST APIs and Web Services</p></li><li><p>SQL Server and SSRS</p></li><li><p>Application Security and Secure Coding Practices</p></li></ul></li><li><p>Experience with ShareGate migration projects.</p></li><li><p>Experience with code quality and security tools such as Veracode and FxCop.</p></li><li><p>Knowledge of DR planning, infrastructure design, and high availability solutions.</p></li><li><p>Understanding of firewall, networking, and application communication protocols.</p></li><li><p>Experience working within Agile/Scrum environments.</p></li></ul><p>Preferred Qualifications</p><ul><li><p>Experience in banking, financial services, or regulated industries.</p></li><li><p>Microsoft Certified: Azure Solutions Architect Expert.</p></li><li><p>Microsoft 365 Certified certifications.</p></li><li><p>Power Platform certifications.</p></li><li><p>SharePoint or Microsoft Collaboration Platform certifications.</p></li><li><p>Experience with DevOps, CI/CD pipelines, and cloud-native application development.</p></li></ul><p>Key Skills</p><ul><li><p>Enterprise Application Architecture</p></li><li><p>SharePoint Administration & Migration</p></li><li><p>Microsoft Azure</p></li><li><p>Microsoft 365</p></li><li><p>Power Platform (Power Apps, Power Automate, Power BI)</p></li><li><p>Application Security & Vulnerability Management</p></li><li><p>Disaster Recovery Planning</p></li><li><p>Banking Application Integration</p></li><li><p>REST APIs & Web Services</p></li><li><p>Agile/Scrum Methodologies</p></li><li><p>Change & Release Management</p></li><li><p>Technical Documentation & Solution Design</p></li></ul><p><strong>Experience:</strong> 8–15+ Years<br><strong>Industry Preference:</strong> Banking, Financial Services, FinTech, Enterprise Digital Transformation Projects.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Develop and maintain detailed project schedules using software like Primavera P6, reflecting the project's scope, deliverables, and resources.</li><li>Conduct regular progress monitoring, comparing actual progress against the baseline schedule, and proactively identify potential delays or issues.</li><li>Analyze project performance data, identifying critical path activities and potential risks, providing insights for informed decision-making.</li><li>Prepare and present regular schedule updates and reports to stakeholders, including project managers, clients, and subcontractors, communicating progress and concerns.</li><li>Collaborate with project teams to gather and validate schedule data, ensuring accuracy and completeness of the information.</li><li>Manage and control project budgets by monitoring costs against the planned budget and providing variance analysis to the project team.</li><li>Perform 'what-if' scenario planning to assess the impact of potential changes or delays on the project schedule and propose mitigation strategies.</li><li>Prepare and review the Method Statement for construction activities to ensure that the schedule reflects the most efficient and safe methods of construction.</li><li>Participate in project meetings, contributing planning expertise and providing proactive solutions to scheduling challenges.</li><li>Maintain comprehensive documentation of all planning activities, including schedules, reports, and change orders, ensuring accurate record-keeping.</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possesses a Bachelor's degree in Civil Engineering, Construction Management, or a related field.</li><li>Holds relevant certifications such as PMP or PMI-SP, demonstrating project management and scheduling expertise.</li><li>Demonstrates a minimum of 5 years of experience in construction planning, showcasing practical application of scheduling principles.</li><li>Exhibits in-depth knowledge of construction methodologies and sequencing, ensuring realistic schedule development.</li><li>Proficient in Primavera P6 and other scheduling software, demonstrating the ability to build, manage, and analyze schedules effectively.</li><li>Displays strong analytical and problem-solving skills, enabling effective identification and resolution of scheduling challenges.</li><li>Possesses excellent communication and interpersonal skills, facilitating effective collaboration with project teams and stakeholders.</li><li>Exhibits strong organizational skills and attention to detail, ensuring the accuracy and completeness of schedules and reports.</li><li>Demonstrates a proactive and results-oriented approach, with the ability to work independently and under pressure to meet deadlines.</li><li>Fluent in English, both written and spoken, enabling effective communication in a diverse work environment.</li></ul><br><p></p></section>
<p><strong>Job Purpose:</strong></p><p>Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning debris from sidewalk.<br/><br/><strong>Key Responsibilities:</strong></p><ul><li>Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.</li><li>Gather and empty trash.</li><li>Service, clean, and supply restrooms.</li><li>Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.</li><li>Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.</li><li>Notify managers concerning the need for major repairs or additions to building operating systems.</li><li>Requisition supplies and equipment needed for cleaning and maintenance duties.</li><li>Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.</li><li>Spray insecticides and fumigants to prevent insect and rodent infestation.</li><li>Clean and polish furniture and fixtures.</li><li>Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.</li><li>Dust furniture, walls, machines, and equipment.</li><li>Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.</li><li>Steam-clean or shampoo carpets.</li></ul><p><strong>QSHE</strong></p><ul><li>Take reasonable care of your own health and safety and not to put othe persons – fellow employees and members of the public – at risk by what you do or don’t do in the course of your work.</li><li>Cooperate with any compay efforts to improve health and safety at work.</li><li>Comply with any reasonable instruction given to you in the interest of health and safety or welfare.</li><li>Report and accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.</li><li>Ability to follow oral and written instructions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>SKILLS REQUIRED:</strong></p><ul><li>Excellent communication and interpersonal skills.</li><li>Demonstrated ability to prioritize and perform multiple tasks simultaneously.</li><li>Outstanding customer service skills.</li><li>Proven ability to work effectively individually and with a team.</li><li>Ability to follow oral and written instructions.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Secondary School Certificate</li></ul><p><strong>Other Requirements:</strong></p><ul><li>Good communication and coordination skills are essential. Personable & friendly, hardworking, outgoing with a dedicated mind set, customer focused with a team player mentality.</li></ul>
<p>About the Role;
As a Crypto Trader with a focus on derivatives, you will be instrumental in building up our trading team in Abu Dhabi. You will be enabling Best Execution for our clients and contributing to our revenue growth. This versatile role lets you actively participate in the fast-paced crypto markets while collaborating with a team of professionals and crypto natives.
You will have the following responsibilities;
-Build and maintain strong relationships with exchanges, banks, trading counterparties, and technology vendors
-Assist in setting up trading infrastructure and operational frameworks for the ADGM entity
-Assist our developers with the construction of user- and business-friendly software
-Work closely with our trading and brokerage team based in Switzerland to ensure seamless coordination across markets, systems, and counterparties.
-Executing orders including derivatives and spot trades in the best interest of our clients
-Monitor and manage positions across exchanges, OTC desks, and custodians
-Monitor collateral portfolios of clients and trading counterparties and execution of margin calls
-Identify new business opportunities and continuously expand our derivatives product offering
-Contribute to projects improving and developing trading products and procedures
-Align treasury activities with company’s long term financial planning and broader financial goals
-Assist relationship managers and sales force in client meetings
-Perform daily reconciliation and other trading operational activities
-Creation of various trading related reports</p><p>What you bring along;
-Bachelor’s degree in finance, banking, mathematics or similar
-Initial experience as a trader, with a focus on derivatives (futures, options, structured products) is a must.
-Sound understanding of financial markets, crypto assets, and trading mechanisms
-Familiarity with reconciliation, custody and payments processes is a plus
-Strong interest in cryptocurrency markets and knowledge of crypto exchanges of advantage
-Dedicated to work evening shifts including weekends if required
-Good organizational and communication skills
-Reliable, proactive and team-oriented personality
-Entrepreneurial mindset with a curiosity to identify new business opportunities
-Ability to work independently, take initiative and ability to stay calm even in hectic situations
-Fluency in English is a must; other languages are a plus
Please note that for this position, only direct applications from candidates currently residing in the UAE will be considered.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Conduct comprehensive market analysis to identify potential tendering opportunities and assess competition within the industry.</p></li><li><p>Prepare and manage tender documentation, including pricing schedules, technical submissions, and compliance statements, ensuring accuracy and completeness.</p></li><li><p>Collaborate with engineering and operations, procurement, and project management teams to gather essential data for competitive and compelling bids.</p></li><li><p>Develop cost estimates by analyzing project requirements, labor, materials, and overhead costs, ensuring financial viability and competitiveness.</p></li><li><p>Reviewing incoming RFQs, working out the scope, and deciding how we bid.</p></li><li><p>Putting together the technical and commercial proposals. </p></li><li><p>Pitching the bid strategy to management and adjusting it when you get feedback. </p></li><li><p>Flagging the technical, commercial, and HSE risks on each tender and dealing with them. </p></li><li><p>Handling tender clarifications and supporting the Contracts/Legal team through negotiations. Chasing clients for award decisions and logging what they tell us. </p></li><li><p>Handing the job over cleanly to the project team once we win it.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>5 to 7 years in-the-field offshore construction experience. Office-only experience will not qualify.</p></li><li><p>Hands-on knowledge of subsea work: risers, spool pieces, cables, umbilicals, SSIVs, sleepers, mattresses, grout bags, done by air or sat divers and/or ROV off a DP2 DSV, cable lay, or construction support vessel.</p></li><li><p>A science degree. A project management or engineering qualification helps.</p></li><li><p>A grasp of subsea cranes, diver tooling (bolt tensioning, rigging, spool installation), and ROV tooling for IMR and installation.</p></li><li><p>Familiarity with contracts (BIMCO and oil company bespoke / Tier 1 subcontracts), risk assessment, and pricing.</p></li><li><p>Office 365 and MS Project.</p></li><li><p>Good written and spoken English. French, Italian, or Arabic is a bonus.</p></li><li><p>Bachelor's degree in Engineering, Construction Management, or a related field; a Master's degree is a plus.</p></li><li><p>Professional certifications such as Certified Cost Professional (CCP) or similar credentials are highly desirable.</p></li><li><p>Experience in international projects or exposure to various regulatory environments is an advantage.</p></li></ul><br><p>Tendering Engineer works with the Commercial team. The job suits someone who has spent real time offshore and now wants to move into the commercial side. You will take incoming RFQs and turn them into technical and commercial bids across our diving, ROV, survey, and offshore construction work. You will report to the Director of Commercial Construction and work day to day with Business Development, Operations, Technical, Legal, and the Project Management team.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Specific Responsibilities for this Role</strong></p><ul><li><p>Care for women during prenatal, natal and post-natal periods.</p></li><li><p>Monitor patient’s condition and progress and re-evaluate treatments as necessary.</p></li><li><p>Perform Cesarean sections or other surgical procedures as needed to preserve patients’ health & deliver babies safely.</p></li><li><p>Interview new patients to assess their symptoms, needs, or problems; record and utilize their medical history for diagnosis</p></li><li><p>Perform well-women exams that include pap smears, pelvic, and breast exams</p></li><li><p>Conduct follow-ups with patients to monitor and track their condition</p></li><li><p>Order and analyse necessary tests, screenings, biopsies, scans, etc. to effectively diagnose a problem</p></li><li><p>Direct, advise, and supervise medical staff including nurses, physician assistants, med techs etc. on proper procedures and protocol</p></li><li><p>Treat diseases and injuries of a woman’s reproductive organ and prescribe postnatal and prenatal care</p></li><li><p>Explain procedures and discuss test results or prescribed treatments as necessary.</p></li><li><p>Maintain record of the patient including present/past/family history prior to diagnosing or treating the case.</p></li><li><p>provide prenatal care for women and their babies before birth</p></li><li><p>They are the ones who prescribe the right drug, compresses and antibiotics that should be taken by the patient.</p></li><li><p>Obstetrician and Gynaecologist are the ones who make the plans and procedures in every operation. All patients depend on them so they should plan well.</p></li><li><p>Deliver babies and perform other birth-related duties as needed, such as inducing Labor, performing Caesarean section births and performing emergency surgery when needed</p></li><li><p>monitors the mother and the baby throughout childbirth, and oversees the administration of medications</p></li><li><p>They are the ones who give the conduct Papanicolaou screening to detect malignant and premalignant process in the ectocervix to prevent cervical cancer.</p></li><li><p>Provide Dietary tips and conducts regular examinations for pregnant women.</p></li><li><p>Suggest alternative treatments in case there is no health progress.</p></li><li><p>Perform Surgeries in case of chronic and serious reproductive disorders.</p></li><li><p>Also provide health care tips for the babies</p></li><li><p>Prescribe treatment and determine the quantity and usage in legible writing including the name, signature and date on the prescription; alert the patient or his family, as the case may be, to the importance of adhering to treatment instructions and to any significant and expected side-effects of the medical or surgical treatment.</p></li><li><p>Inform the patient’s family of the nature and degree of seriousness of his/her illness.</p></li><li><p>Monitor complications of medical or surgical treatment and initiate remedial action where possible.</p></li><li><p>Co-operate with other physicians involved in the patient’s treatment, provide information on patient’s medical condition and the course of treatment whenever requested to do so, and consult with a specialist colleague if the case so requires.</p></li><li><p>Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.</p></li><li><p>Identifies and understands real needs and expectations of clients in a professional manner, and shares with relevant team members.</p></li><li><p>Responds to client complaints in a timely and effective manner and provides feedback on progress.</p></li><li><p>Completes tasks in accordance with set procedures and guidelines.</p></li><li><p>Takes care to perform all tasks precisely and accurately to minimise errors.</p></li><li><p>Identifies and reports non-compliance to relevant stakeholders, constructively.</p></li><li><p>Continuously evaluates quality of own work and provides feedback on progress.</p></li></ul><p><strong>Occupational Safety and Health Management Systems</strong></p><ul><li><p>Comply with reasonable OSH instructions, policies and safe working procedures</p></li><li><p>Use of appropriate personal protective equipment and safety systems.</p></li><li><p>Be familiar with emergency and evacuation procedures</p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety</p></li><li><p>Assist with the preparation of risk assessments</p></li><li><p>Report OSH Hazards, incidents, Near misses and issues</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><strong>Prevention and Control of Infection (PCI):</strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</p></li><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualified and licensed Medical Practitioner</p></li><li><p>At least 5 years’ post qualification experience at consultant level (independent of country)</p></li><li><p>At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p></li><li><p>Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p></li><li><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority.</p></li><li><p>Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role involves providing high-quality, professional, and ethical clinical services to patients, ensuring effective and efficient care. Key responsibilities include monitoring and managing clinical risks, maintaining compliance with clinical governance and quality management standards, and fostering continuous professional development to uphold excellence in medical practice for both oneself and others</p><br><p><strong>Responsibilities</strong></p><ul><li><p>Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.</p></li><li><p>Identifies and understands real needs and expectations of clients in a professional manner, and shares with relevant team members.</p></li><li><p>Responds to client complaints in a timely and effective manner and provides feedback on progress.</p></li><li><p>Keeps clients updated with relevant and accurate information and involves them in decisions that affects them.</p></li><li><p>Focuses on consistently delivering a positive client experience.</p></li><li><p>Completes tasks in accordance with set procedures and guidelines.</p></li><li><p>Takes care to perform all tasks precisely and accurately to minimise errors.</p></li><li><p>Identifies and reports non-compliance to relevant stakeholders, constructively.</p></li><li><p>Continuously evaluates quality of own work and provides feedback on progress.</p></li><li><p>Delivers on work outputs with high level of energy, focussed effort and pace.</p></li><li><p>Remains professional and focussed on attaining results despite obstacles and setbacks.</p></li><li><p>Builds positive working relationships with immediate colleagues.</p></li><li><p>Handles conflict calmly and contributes to find a way forward.</p></li><li><p>Demonstrates openness to diverse views and opinions.</p></li><li><p>Demonstrates empathy by trying to understand the feelings, needs, concerns and/or emotional state of others.</p></li><li><p>Identifies and utilises networks within own work environment.</p></li><li><p>Aligns individual behaviour to support and meet team goals.</p></li><li><p>Proactively and respectfully shares all relevant viewpoints with others and seeks their input.</p></li><li><p>Clarifies and understands own role and responsibilities within the team.</p></li><li><p>Recognises, appreciates and respects individual differences.</p></li><li><p>Actively participates and builds a positive team spirit.</p></li><li><p>Identifies and responds effectively and tactfully in a sensitive or difficult situation.</p></li><li><p>Confronts and defuses difficult situations/conflict in a non-judgemental manner.</p></li><li><p>Identifies and reacts appropriately to non-verbal cues Recognises and is aware of own biases and emotions and their effects on self and others.</p></li><li><p>Effectively manages own feelings, guards against inappropriate displays of emotions.</p></li><li><p>Listens attentively, considers and responds appropriately to the feelings and attitudes of others.</p></li><li><p>Remains focussed under pressure and perseveres despite setbacks and obstacles to fulfil work outputs.</p></li><li><p>Provides comprehensive and diligent orthopedic care to all assigned patients, including pre- and post-operative</p></li><li><p>care and such orthopedic procedures as are within incumbent’s competence.</p></li><li><p>Performs professional duties at OPD at which out-patient orthopedic care is to be rendered to patients.</p></li><li><p>Provides consultation services to physicians and other surgeons and specialists, on in-or out-patient cases if and when required.</p></li><li><p>Assumes after hours responsibility for the care of admitted orthopedic cases and makes daily rounds for those hospitalized.</p></li><li><p>Adheres to the Bylaws and Rules and Regulations of the medical department and assures that work performed is in keeping with the established standards of the Joint Commission on Accreditation of hospitals.</p></li><li><p>Consults with anesthetist on the choice of anesthesia to be used.</p></li><li><p>Maintains complete and accurate records of all assigned cases Keeps informed as to current developments in the field of orthopedic.</p></li><li><p>Determines which surgical and related services procedures are proper to undertake and when new techniques will be utilized. Determines requirements and initiates action to assure availability of special equipment and supplies.</p></li><li><p>Utilizes and monitors to assure the use supporting services (Nursing, Operations Support, Pathology, Radiology) in a timely, efficient and cost-effective manner</p></li></ul><p><strong><u>Occupational Safety and Health Management Systems </u></strong></p><ul><li><p>Comply with reasonable OSH instructions, policies and safe working procedures</p></li><li><p>Use of appropriate personal protective equipment and safety systems.</p></li><li><p>Be familiar with emergency and evacuation procedures</p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety</p></li><li><p>Assist with the preparation of risk assessments</p></li><li><p>Report OSH Hazards, incidents, Near misses and issues</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><strong><u>Prevention and Control of Infection (PCI):</u></strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</p></li></ul><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualified and licensed Medical Practitioner</p></li><li><p>At least 3-5 years’ post qualification experience at consultant level (independent of country)</p></li><li><p>At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p></li><li><p>Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p></li><li><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority.</p></li></ul><p>Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP</p><p></p></section>
<ul><li>Translate engineering designs and sketches into precise technical drawings using CAD software.</li><li>Develop detailed 2D and 3D models for manufacturing, construction, or product development.</li><li>Ensure all drawings comply with industry standards, project specifications, and regulatory requirements.</li><li>Collaborate closely with engineers and project managers to clarify design intent and resolve discrepancies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum Education qualification shall be ITI/ITC/Diploma</p></li><li><p>Experience and certification in AutoCAD.</p></li><li><p>Experience in 2D Drafting, Printing and Plotting</p></li><li><p>Ability to develop engineering drawings from Hand Sketches, Mark up drawings.</p></li><li><p>Modifying and Editing Skills in AutoCAD native files</p></li><li><p>Knowledge to make , Plot Plan, Piping Layouts, Fabrication drawings, Piping Isometric, Tie-in drawings & Civil GAs etc.</p></li><li><p>Experience in Piping & Equipment GA preparation & detailed sectional drawings preparation.</p></li><li><p>Experience in preparation and review of different types of pipeline drawings like Pipeline typical drawings, Pipeline Route Maps, Field Layouts, Station Approach Drawings, HDD drawings etc.</p></li><li><p>Experience in survey route sketch preparation, Preparation of Topographical drawings & Preparation of Weld map.</p></li><li><p>Experience in interdisciplinary clash check by superimposing Civil, Instrumentation, Piping, Mechanical & Electrical drawings.</p></li><li><p>Preparation of Red line Marks drawings as per the as per site conditions.</p></li><li><p>Experience in preparing TAG request for the Client requirements.</p></li><li><p>Experience in updating E&I drawings such as Single line diagram, Interconnection diagrams, Loop Drawings etc.</p></li><li><p>Minimum knowledge in 3D drawings and presentations</p></li><li><p>Experience in MS Office usage.</p></li><li><p>Communication skills in English<br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory<br></p><p><strong>Interview Date:</strong> Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services.</p><br><p><strong>Responsibilities</strong></p><ul><li><p>Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.</p></li><li><p>Monitor and manage clinical risks associated with direct patient care.</p></li><li><p>Ensure compliance with clinical governance and quality management standards.</p></li><li><p>Maintain accurate medical records.</p></li><li><p>Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.</p></li><li><p>Maintain integrity in professional services by executing clinical services in an ethical and responsible manner.</p></li><li><p>Performs administrative functions at the Department level as established by the Medical Management.</p></li><li><p>Supports Continuous Quality Improvement. Develops and promotes appropriate standards of care.</p></li><li><p>Develops and implements work assignments, on-call assignments, and vacation schedules for Department staff.</p></li><li><p>Supervises and monitors the delivery of health care by department staff. Provides guidance regarding patient care when indicated. Takes remedial action when appropriate.</p></li><li><p>Develops and implements effective Peer Review. Provides annual and on-going feedback as appropriate.</p></li><li><p>Works closely with other concerned committees in developing policies and procedures to promote quality health care for psychiatric patients.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, with associates and with Management.</p></li><li><p>Evidences leadership skills in developing in others the willingness and desire to work toward common objectives.</p></li><li><p>Maintains confidentiality regarding patient information and regarding administrative matters of confidential nature.</p></li><li><p>Produces written communications, assessments, proposals and administrative documents that are timely and of high quality. Work product is of the quantity required to effectively accomplish duties as head of the department.</p></li><li><p>Evidences dependability in carrying out the commitments and obligations of the position.</p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li><li><p>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.</p></li><li><p>Performs other duties as assigned by the Medical Director.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 3 - 5 years’ post qualification experience at Specialist level (independent of country)</p><p>At least 1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p><p>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)</p><p>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services.</p><p><strong>Responsibilities</strong></p><ul><li><p>Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.</p></li><li><p>Monitor and manage clinical risks associated with direct patient care.</p></li><li><p>Ensure compliance with clinical governance and quality management standards.</p></li><li><p>Maintain accurate medical records.</p></li><li><p>Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.</p></li><li><p>Maintain integrity in professional services by executing clinical services in an ethical and responsible manner.</p></li><li><p>Performs administrative functions at the Department level as established by the Medical Management.</p></li><li><p>Supports Continuous Quality Improvement. Develops and promotes appropriate standards of care.</p></li><li><p>Develops and implements work assignments, on-call assignments, and vacation schedules for Department staff.</p></li><li><p>Supervises and monitors the delivery of health care by department staff. Provides guidance regarding patient care when indicated. Takes remedial action when appropriate.</p></li><li><p>Develops and implements effective Peer Review. Provides annual and on-going feedback as appropriate.</p></li><li><p>Works closely with other concerned committees in developing policies and procedures to promote quality health care for psychiatric patients.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, with associates and with Management.</p></li><li><p>Evidences leadership skills in developing in others the willingness and desire to work toward common objectives.</p></li><li><p>Maintains confidentiality regarding patient information and regarding administrative matters of confidential nature.</p></li><li><p>Produces written communications, assessments, proposals and administrative documents that are timely and of high quality. Work product is of the quantity required to effectively accomplish duties as head of the department.</p></li><li><p>Evidences dependability in carrying out the commitments and obligations of the position.</p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li><li><p>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.</p></li><li><p>Performs other duties as assigned by the Medical Director.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 3 - 5 years’ post qualification experience at Specialist level (independent of country)</p><p>At least 1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p><p>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)</p><p>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE</p><p></p></section>
<p>Job Overview</p><p>A leading industrial ecosystem in the UAE is seeking an experienced <strong>Head of Business Development</strong> to drive revenue growth, tenant acquisition and market expansion.</p><p>The role combines strategic commercial leadership with practical knowledge of metal fabrication, industrial leasing and storage operations. The successful candidate will identify, structure, negotiate and close commercially viable opportunities aligned with the organisation’s industrial ecosystem strategy.</p><p>Strong knowledge of metal fabrication processes—including cutting, bending, welding, galvanising, surface treatment and storage logistics—is essential for assessing prospective tenants and developing suitable commercial solutions.</p><p>Role Purpose</p><p>Drive revenue growth, tenant acquisition and market expansion by identifying, structuring and closing commercially viable opportunities aligned with the organisation’s industrial ecosystem and long-term growth strategy.</p><p>Key Accountabilities</p><p>1. Business Development Strategy</p><ul><li><p>Define and execute the business-development strategy in line with revenue, occupancy and market-growth targets.</p></li><li><p>Identify priority market segments, prospective tenants, industrial clients and strategic partners.</p></li><li><p>Develop market-entry and customer-acquisition plans for the UAE and regional markets.</p></li><li><p>Identify new revenue opportunities through industrial leasing, value-added services, shared facilities and strategic partnerships.</p></li><li><p>Conduct market research, competitor analysis and commercial opportunity assessments.</p></li></ul><p>2. Deal Structuring and Execution</p><ul><li><p>Lead the commercial structuring, negotiation and closure of tenancy agreements, service agreements and partnership arrangements.</p></li><li><p>Develop commercially viable proposals based on customer requirements, infrastructure capacity and internal commercial guidelines.</p></li><li><p>Negotiate pricing, contract terms, service scope and commercial conditions.</p></li><li><p>Prepare commercial feasibility studies and support the evaluation of investment returns.</p></li><li><p>Ensure opportunities progress efficiently from initial engagement through commercial closure.</p></li></ul><p>3. Tenant and Client Acquisition</p><ul><li><p>Identify and acquire high-value tenants and clients from the metal fabrication, steel, galvanising, manufacturing and industrial-storage sectors.</p></li><li><p>Build strategic relationships with fabricators, contractors, steel traders, manufacturers, industrial investors and storage operators.</p></li><li><p>Lead customer-acquisition campaigns and business-development engagements.</p></li><li><p>Represent the organisation at exhibitions, trade missions, industry forums and networking events.</p></li><li><p>Maintain consistent engagement with prospective clients throughout the sales and negotiation cycle.</p></li></ul><p>4. Technical and Industry Engagement</p><ul><li><p>Demonstrate strong understanding of industrial workflows, including laser cutting, press braking, welding, galvanising, surface finishing and storage logistics.</p></li><li><p>Assess the technical and operational suitability of prospective tenants and proposed industrial activities.</p></li><li><p>Evaluate the compatibility of incoming activities with available infrastructure, utilities and facility capacity.</p></li><li><p>Engage with contractors, manufacturers and industrial operators to communicate the organisation’s ecosystem advantages.</p></li><li><p>Coordinate technical clarifications with relevant internal departments before commercial commitments are finalised.</p></li></ul><p>5. Cross-Functional Coordination</p><ul><li><p>Work closely with Relationship Management, Logistics, Processing, Legal and Finance teams to support tenant onboarding and delivery readiness.</p></li><li><p>Ensure commercial terms are properly communicated to the relevant internal stakeholders.</p></li><li><p>Coordinate internal reviews of pricing, technical requirements, legal conditions and operational feasibility.</p></li><li><p>Support Relationship Management during the onboarding and commercial handover process.</p></li><li><p>Ensure a clear handover from business development to the responsible post-sale and operational teams.</p></li></ul><p>6. Pipeline and Performance Management</p><ul><li><p>Build and manage a structured business-development pipeline.</p></li><li><p>Maintain accurate opportunity records, deal stages, expected revenue and closure timelines.</p></li><li><p>Prepare revenue forecasts, pipeline reports and risk assessments for management.</p></li><li><p>Monitor conversion rates, lead quality, pipeline movement and deal-cycle performance.</p></li><li><p>Track actual performance against agreed revenue and occupancy targets.</p></li><li><p>Use CRM, ERP, business-intelligence tools and digital platforms to support reporting and decision-making.</p></li></ul><p>7. Partnership and Ecosystem Development</p><ul><li><p>Develop relationships with industrial authorities, free-zone entities, regulatory stakeholders and trade associations.</p></li><li><p>Establish alliances with fabrication companies, galvanising units, storage operators and strategic service providers.</p></li><li><p>Identify opportunities for cross-selling and collaboration across the industrial ecosystem.</p></li><li><p>Support the development of partnerships that contribute to occupancy, revenue and long-term business growth.</p></li></ul><p>Key Performance Indicators</p><p>Performance will be measured against the following principal indicators:</p><ul><li><p>Revenue generated.</p></li><li><p>Occupancy rate across production and storage facilities.</p></li><li><p>Lead-to-deal conversion rate.</p></li><li><p>Total qualified pipeline value.</p></li><li><p>Average deal-cycle time.</p></li><li><p>Number and value of tenancy and service agreements closed.</p></li><li><p>Forecast accuracy.</p></li><li><p>New tenant and client acquisition.</p></li><li><p>Commercial margin and quality of concluded deals.</p></li></ul><p>Functional Boundaries</p><p>The Role Owns</p><ul><li><p>Revenue generation.</p></li><li><p>Business-development strategy execution.</p></li><li><p>Tenant and client acquisition.</p></li><li><p>Deal structuring.</p></li><li><p>Commercial negotiation.</p></li><li><p>Deal closing.</p></li><li><p>Business-development pipeline management.</p></li><li><p>Revenue forecasting and opportunity tracking.</p></li></ul><p>The Role Supports</p><ul><li><p>Relationship Management during tenant onboarding and commercial handover.</p></li><li><p>Marketing through market intelligence, campaign feedback and lead-quality analysis.</p></li><li><p>Internal teams in assessing the commercial and technical suitability of opportunities.</p></li><li><p>Management in feasibility evaluation and strategic business-growth planning.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience</p><ul><li><p>Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Business Administration or a related discipline.</p></li><li><p>MBA or postgraduate qualification in Business Development, Strategy or a related field is preferred.</p></li><li><p>Minimum of <strong>10–15 years of business-development experience</strong> within metal fabrication, steel, industrial leasing, industrial storage or a related sector.</p></li><li><p>Minimum of <strong>8 years of experience in a leadership role</strong>.</p></li><li><p>Proven track record of revenue generation, industrial client acquisition and commercial deal closure.</p></li><li><p>Experience negotiating tenancy agreements, service agreements and industrial contracts.</p></li><li><p>Experience working with industrial project clients, manufacturers, investors and regulatory stakeholders.</p></li></ul><p>Required Skills and Competencies</p><ul><li><p>Strategic business development and market expansion.</p></li><li><p>Revenue generation and commercial ownership.</p></li><li><p>Advanced negotiation and contract structuring.</p></li><li><p>Industrial leasing and tenancy structuring.</p></li><li><p>Strong understanding of metal fabrication and industrial-storage markets.</p></li><li><p>Financial analysis, feasibility assessment and project ROI evaluation.</p></li><li><p>Pipeline management, forecasting and revenue tracking.</p></li><li><p>Market intelligence and competitor analysis.</p></li><li><p>Stakeholder management and influencing skills.</p></li><li><p>Strong leadership and team-management capability.</p></li><li><p>Executive communication and presentation skills.</p></li><li><p>Knowledge of UAE industrial regulations and commercial practices.</p></li><li><p>Proficiency in CRM, ERP, business-intelligence tools and Microsoft Office.</p></li><li><p>Ability to use data analytics, automation and technology-driven solutions for lead generation, pipeline management and business growth.</p></li></ul><p>Candidate Profile</p><p>The ideal candidate will be a commercially driven and technically knowledgeable business-development leader with the ability to convert industrial opportunities into sustainable revenue.</p><p>The candidate must be confident in engaging senior stakeholders, understanding industrial requirements, structuring complex commercial arrangements and closing high-value agreements. The role requires a disciplined focus on revenue generation and deal execution while ensuring an effective handover to Relationship Management and operational teams after closure.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Product Specialist (Technical – SaaS) is a highly strategic, dual-engine role that demands an equal combination of technical background and marketing/customer engagement capability. Coming from a technical background, you will deeply understand application logic, system integrations, and underlying workflows. On the customer side, you will act as a core solution consultant—owning feature generation, driving the product roadmap, and executing high-impact product demonstrations.</p><p>Rather than executing separate engineering or sales tasks, you will be the absolute bridge between engineering and the market. You will constantly interact with cross-divisional teams and active customers to capture structural feedback, discover unaddressed pain points, and turn them into feature innovations.</p><p>Key Responsibilities</p><p>1. Feature Innovation & Roadmap Ownership</p><ul><li><p>Feature Discovery: Drive continuous product innovation by leading cross-divisional discovery sessions with Sales, Customer Success, and internal operations to capture unmapped requirements.</p></li><li><p>Roadmap Gathering: Gather, synthesize, and prioritize core customer requirements, translating real-world operational challenges into structured feature roadmaps for the engineering team.</p></li><li><p>Product Feedback Loop: Consistently interview customers and analyze usage data to discover missing system capabilities, acting as the primary loop back to the Product Managers and Technical Leads.</p></li></ul><p> 2. Product Demonstrations & Solution Consulting</p><ul><li><p>Technical Walkthroughs: Conduct articulate, technical-yet-business-focused product demonstrations for prospective and existing customers, showcasing deep product workflows.</p></li><li><p>Solution Architecture: Translate a customer's specific operational layout into configured workflows, user permissions, or API integrations during the pre-sales and onboarding phases.</p></li><li><p>Value-Driven Positioning: Support Go-To-Market (GTM) strategy teams by matching technical features to commercial value propositions, creating high-trust technical proposals and scope documents.</p></li></ul><p> 3. Customer Onboarding & Technical Implementation</p><ul><li><p>System Configuration: Drive successful customer onboarding by directly setting up complex product modules, defining role-based access controls, and aligning functional workflows.</p></li><li><p>User Enablement: Run interactive functional workshops and user training sessions, transforming clients into platform advocates and super-users.</p></li><li><p>UAT & Validation: Participate actively in User Acceptance Testing (UAT), release validation, and feature reviews to guarantee that client requirements are flawlessly realized before feature rollouts.</p></li></ul><p>4. Knowledge Management & Analytics</p><ul><li><p>Ecosystem Documentation: Draft and maintain technical user guides, FAQs, system manuals, and release notes to streamline adoption for internal and external stakeholders.</p></li><li><p>Adoption Tracking: Monitor post-implementation usage trends and platform adoption metrics to proactively spot client challenges and suggest workflow corrections.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Technical & Professional Background</p><ul><li><p>Technical Background: A Bachelor’s degree in IT or an identical field.</p></li><li><p>Experience: 3 to 6 years of proven experience in SaaS product support, technical consulting, product engineering, or system implementation frameworks.</p></li><li><p>Domain Knowledge: Demonstrable experience working with complex multi-tenant workflows, SaaS frameworks, enterprise portals, or data-dense dashboards.</p></li><li><p>Systems Familiarity: Strong functional comprehension of APIs, data flow patterns, third-party software integrations, and structural system configurations.</p></li><li><p>Communication Mastery: Outstanding verbal and written presentation skills, with a native ability to break down highly technical architecture into clear, impactful business terms for corporate stakeholders.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible to provide a range of duties related to the overall patient experience.</p><ul><li><p>Managing Patient Experience</p></li><li><p>Operational Management</p></li><li><p>Compliance with Regulations</p></li><li><p>Staff Supervision and Training</p></li><li><p>Scheduling and Workflow Optimisation</p></li><li><p>Patient Safety and Care</p></li><li><p>Performance Metrics and Reporting</p></li></ul><p>Risk Management and Incident Reporting</p><p><strong>Responsibilities</strong></p><ul><li><p>Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.</p></li><li><p>Provide hospital information and answer patient queries.</p></li><li><p>Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Manage complaints register, ensuring key stakeholders are updated in order to do a root cause analysis and look at process improvements.</p></li><li><p>Manage VIP patients accordingly.</p></li><li><p>Ensure patients have an overall good patient experience.</p></li><li><p>Liaison between departments when required.</p></li><li><p>Manage the reception and waiting areas.</p></li><li><p>Handles telephone enquiries and directs queries accordingly.</p></li><li><p>Monitor employee scheduling of the department to ensure operational coverage.</p></li><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.</p></li><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements.</p></li><li><p>Support marketing events, being a point of contact for potential new patients.</p></li><li><p>Supporting corporate patient experience initiatives.</p></li><li><p>Working closely with the Quality Department and provide applicable data for KPIs.</p></li><li><p>Assist the Medical Director with patient communication related to clinical complaints and ensure minutes of meetings are completed.</p></li><li><p>Ensure Patient Experience Committee meetings are held, as per the complaints management policy.</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Orientate new joiners and sign of probation periods.</p></li><li><p>Ensure professional conduct and discipline within the team is followed.</p></li><li><p>Provide support in the recruitment and selection process of team members.</p></li><li><p>Monitor employee scheduling of the department to ensure operational coverage.</p></li><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.</p></li><li><p>Support staff engagement initiatives.</p></li><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.</p></li><li><p>Complete yearly appraisals and coach & developing the team.</p></li><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements.</p></li><li><p>Complaint management & process improvements linked to overall patient experience.</p></li><li><p>Participates in Hospital training programs.</p></li><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li><li><p>To ensure that performance management contracts are in place for the team.</p></li><li><p>Conduct and document bi-annual performance conversations .</p></li><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.</p></li><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.</p></li><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .</p></li><li><p>Maintain professional conduct and discipline within the team.</p></li><li><p>Work closely with the recruitment team to recruit and select competent employees .</p></li><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.</p></li></ul><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Title</strong></p><p>Head of Operations – Commercial & Customer Lifecycle</p><p><strong>Reporting To</strong></p><p>Executive Director – Commercial</p><p><strong>Location</strong></p><p>Abu Dhabi, UAE</p><p><strong>Role Purpose</strong></p><p>The Head of Operations – Commercial & Customer Lifecycle is responsible for leading and optimizing the end-to-end operational framework supporting the customer journey across all real estate developments, from inventory setup and customer onboarding through collections, post-sales administration, and final handover.</p><p>The role serves as the operational backbone of the Commercial division, ensuring process excellence, CRM governance, compliance, digitization, revenue protection, and seamless coordination across Marketing, Sales, Finance, Legal, Customer Service, and Project Delivery functions.</p><p>The position focuses on operational efficiency, customer lifecycle management, process automation, and governance rather than direct sales generation.</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><p><strong>Commercial Operations & Inventory Management</strong></p><ul><li><p>Lead inventory administration and governance across all projects.</p></li><li><p>Oversee unit creation, pricing uploads, availability controls, and release schedules.</p></li><li><p>Establish and maintain operational policies and SOPs for commercial processes.</p></li><li><p>Ensure readiness for project launches, including documentation, approval workflows, inventory setup, and broker onboarding.</p></li><li><p>Drive process standardization and operational controls.</p></li></ul><p><strong>CRM Governance & Process Excellence</strong></p><ul><li><p>Own and govern Salesforce CRM and customer lifecycle processes.</p></li><li><p>Lead CRM administrators and ensure data integrity and reporting accuracy.</p></li><li><p>Establish workflow automation and digitization initiatives.</p></li><li><p>Manage KYC and customer onboarding processes in collaboration with Compliance teams.</p></li><li><p>Develop dashboards, KPIs, reporting frameworks, and operational analytics.</p></li><li><p>Improve operational efficiency through process optimization and technology adoption.</p></li></ul><p><strong>Customer Lifecycle Management</strong></p><ul><li><p>Oversee customer relationship management activities throughout the ownership journey.</p></li><li><p>Manage customer communications relating to payments, contractual milestones, construction updates, and handover readiness.</p></li><li><p>Ensure effective administration of SPA amendments, NOCs, unit transfers, and customer requests.</p></li><li><p>Supervise customer service and post-sales teams to deliver high service standards.</p></li></ul><p><strong>Collections & Revenue Protection</strong></p><ul><li><p>Oversee collections operations and installment tracking.</p></li><li><p>Lead structured default recovery and settlement processes.</p></li><li><p>Monitor aging reports and payment compliance.</p></li><li><p>Coordinate with Finance and Legal teams on customer account management and recovery actions.</p></li><li><p>Ensure timely collection activities and protection of company revenues.</p></li></ul><p><strong>Handover Operations</strong></p><ul><li><p>Lead handover readiness activities and customer transition processes.</p></li><li><p>Oversee final settlements and handover documentation.</p></li><li><p>Coordinate snagging, customer notifications, and unit possession procedures.</p></li><li><p>Work closely with Project Delivery and Finance teams to ensure smooth handovers.</p></li></ul><p><strong>Team Leadership</strong></p><p>Lead and develop teams responsible for:</p><ul><li><p>Commercial Operations</p></li><li><p>CRM Administration</p></li><li><p>Customer Service</p></li><li><p>Call Center Operations</p></li><li><p>Post-Sales Operations</p></li><li><p>Collections</p></li></ul><p>Establish KPIs, performance standards, and a culture of accountability, operational excellence, and continuous improvement.</p><p><strong>Strategic Responsibilities</strong></p><ul><li><p>Drive digitization and automation initiatives across the commercial operations framework.</p></li><li><p>Build scalable systems and processes to support future project growth.</p></li><li><p>Enhance reporting, forecasting, and operational transparency.</p></li><li><p>Identify and eliminate process bottlenecks.</p></li><li><p>Ensure compliance with ADREC, ADGM, DLD, AML/KYC, and internal governance requirements.</p></li><li><p>Support the Executive Director – Commercial in strategic planning and operational transformation initiatives.</p></li></ul><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Business Administration, Operations Management, Real Estate, or a related field.</p></li><li><p>Minimum 10 years of experience in real estate operations within a developer environment.</p></li><li><p>Minimum 5 years in a senior leadership position overseeing commercial operations, CRM, customer lifecycle management, collections, and post-sales functions.</p></li><li><p>Strong experience in Salesforce CRM, process automation, reporting, and operational governance.</p></li><li><p>Strong understanding of UAE real estate regulations and customer lifecycle processes.</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Operational Excellence</p></li><li><p>Customer Lifecycle Management</p></li><li><p>Process Digitization and Automation</p></li><li><p>CRM Governance</p></li><li><p>Collections and Revenue Protection</p></li><li><p>Regulatory Compliance</p></li><li><p>Cross-Functional Leadership</p></li><li><p>Strategic Planning</p></li><li><p>Data Analytics and Reporting</p></li><li><p>Continuous Improvement</p></li></ul><br><p></p></section>