Strategic Planning Manager Jobs - Dubai UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Clinical Operations Management</strong></p><ul><li><p>Oversee day-to-day oncology services&nbsp;</p></li><li><p>Optimise patient flow, scheduling, and capacity utilisation</p></li></ul><p><strong>Quality, Safety &amp; Compliance</strong></p><ul><li><p>Ensure adherence to clinical standards and guidelines</p></li><li><p>Maintain regulatory compliance&nbsp;</p></li><li><p>Monitor patient safety indicators and incident reporting</p></li><li><p>Drive continuous quality improvement initiatives</p></li></ul><p><strong>Business Development &amp; Service Growth</strong></p><ul><li><p>Develop and execute oncology growth strategies</p></li><li><p>Expand service offerings (new treatments, technologies, subspecialties)</p></li><li><p>Identify and develop new revenue streams</p></li><li><p>Support medical tourism and international patient programs</p></li></ul><p><strong>Referral &amp; Partnership Development</strong></p><ul><li><p>Build strong referral networks with physicians and clinics</p></li><li><p>Develop partnerships with corporates, insurers, and pharma companies and charities</p></li><li><p>Strengthen relationships with key stakeholders and community providers</p></li></ul><p><strong>Financial Performance Management</strong></p><ul><li><p>Manage departmental budget and P&amp;L</p></li><li><p>Monitor revenue, costs, and profitability</p></li><li><p>Optimise use of high-cost drugs and equipment</p></li><li><p>Implement cost-control and efficiency measures</p></li></ul><p><strong>Team Leadership &amp; Workforce Management</strong></p><ul><li><p>Lead and manage oncology staff (nurses, coordinators, admin)</p></li><li><p>Ensure adequate staffing and skill mix</p></li><li><p>Drive training, development, and performance management</p></li><li><p>Foster a high-performance and patient-centered culture</p></li></ul><p><strong>Strategic Planning &amp; Program Development</strong></p><ul><li><p>Contribute to long-term oncology strategy</p></li><li><p>Position the hospital as a center of excellence</p></li><li><p>Support innovation, research, and clinical trials</p></li><li><p>Introduce new technologies and digital solutions</p></li></ul><p><strong>Patient Experience &amp; Outcomes</strong></p><ul><li><p>Improve patient journey and satisfaction</p></li><li><p>Reduce waiting times and treatment delays</p></li><li><p>Ensure holistic and patient-centered care</p></li><li><p>Monitor clinical outcomes and KPIs</p></li></ul><p><strong>Performance Monitoring &amp; Reporting</strong></p><ul><li><p>Track and report on:&nbsp;</p><ul><li><p>Patient volumes</p></li><li><p>Treatment cycles</p></li><li><p>Revenue and growth trends</p></li><li><p>Quality and safety indicators</p></li></ul></li><li><p>Use data to drive decision-making and improvements</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Bachelor’s Degree in:</strong></p><ul><li><p>Healthcare Management</p></li><li><p>Nursing / Pharmacy / Life Sciences</p></li><li><p>Business Administration</p></li></ul><p><strong>Master’s Degree (Preferred):</strong></p><ul><li><p>MBA (Healthcare / Hospital Management / Business Development)</p></li><li><p>Master’s in Healthcare Administration (MHA)</p></li></ul><p><strong>Professional Certifications (Advantage):</strong></p><ul><li><p>Oncology-related certifications</p></li><li><p>Healthcare quality/accreditation (e.g., JCI, CPHQ)</p></li><li><p>Project Management (PMP) or similar</p></li></ul><br><p><strong>Competencies&nbsp;</strong></p><br><p><strong>Leadership&nbsp;</strong></p><p><strong>Level</strong></p><p>Clinical &amp; Operational Excellence</p><p>Proficient</p><p>Business Acumen &amp; Commercial Orientation</p><p>Proficient</p><p>Strategic Thinking</p><p>Proficient</p><p>Financial Management</p><p>Proficient</p><p>Relationship &amp; Stakeholder Management</p><p>Proficient</p><p>Leadership &amp; People Management</p><p>Proficient</p><p>Quality &amp; Patient-Centered Focus</p><p>Proficient</p><p>Analytical &amp; Data-Driven Decision Making</p><p>Proficient</p><br><p></p></section>

SME – Commercial Banking (Automation Delivery & Governance) | Dubai.<br>About Quality Kiosk Technologies,Quality Kiosk Technologies is a globally recognized leader in Quality Engineering and Digital Transformation, ranked among the world's largest independent QE firms. With 4,000+ professionals across 25+ countries, Quality Kiosk partners with leading Banking, Financial Services, Insurance, Telecom, Retail, Government, and Global Enterprises to deliver world-class quality engineering and testing solutions. We are currently hiring an experienced SME – Commercial Banking (Automation Delivery & Governance) for a strategic banking engagement in Dubai.<br>Role Overview We are seeking an experienced SME – Commercial Banking (Automation Delivery & Governance) with strong expertise in Banking Project Delivery, Automation Governance, Stakeholder Management, and GCC Banking Operations. The ideal candidate should possess deep experience working with GCC/Middle East Banks, managing large-scale testing and automation engagements, governance frameworks, delivery execution, project planning, and client stakeholder management. This position requires a strong blend of Commercial Banking domain knowledge, delivery governance expertise, automation oversight, and client-facing leadership capabilities to successfully drive banking transformation initiatives across the Middle East region.<br>Key Responsibilities Project Governance & Delivery Management Drive end-to-end governance and delivery management for banking automation and testing programs. Ensure adherence to delivery standards, governance frameworks, quality controls, and regulatory requirements. Monitor project progress, risks, dependencies, action items, and delivery milestones. Establish project governance mechanisms and performance reporting structures. Develop project roadmaps, delivery plans, and execution strategies. Ensure successful delivery within agreed timelines, quality benchmarks, and stakeholder expectations. Automation Governance Govern automation testing initiatives and quality engineering programs. Ensure compliance with automation delivery standards and best practices. Review automation progress, coverage, quality metrics, and execution reports. Drive governance reviews and continuous process improvement initiatives. Ensure project artifacts, test evidence, execution reports, and documentation are maintained effectively. JIRA Administration & Reporting Manage JIRA projects, workflows, dashboards, reports, and governance metrics. Track project status, risks, action items, defects, and delivery performance. Ensure test cases, execution evidence, project artifacts, and reports are uploaded and maintained in JIRA. Publish governance dashboards and executive-level reports for stakeholders. Stakeholder & Client Management Act as the primary point of contact for client and delivery stakeholders. Engage with senior business, technology, and program leadership teams. Conduct governance meetings, steering committees, and delivery reviews. Present project status, delivery updates, risks, and mitigation plans. Drive alignment among delivery, quality, business, and leadership teams. Project Planning & Estimation Perform effort estimation based on detailed scope analysis. Create project plans, resource plans, delivery schedules, and roadmaps. Define execution strategies and present proposed approaches to clients. Manage project dependencies and optimize resource utilization.<br>Mandatory GCC Banking Experience (Must Have) Minimum 5+ years of experience working with GCC/Middle East Banks. Hands-on experience with leading regional banks such as GCC/ Middle East Banks banks or similar institutions. Strong understanding of GCC Banking operations, regulatory frameworks, and banking transformation programs. Experience managing automation, testing, or delivery programs for GCC banking clients. Strong knowledge of Commercial Banking, Corporate Banking, Cash Management, Trade Finance, Lending, Treasury, Transaction Banking, and Digital Banking within GCC markets. Experience working with cross-functional stakeholder teams across UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. Proven ability to manage onsite and offshore delivery teams in Middle East banking environments. Prior onsite GCC banking project experience will be highly preferred.<br>Required Experience12-15 years of overall IT experience. Strong experience in Project Delivery and Governance. Proven expertise in Automation Testing Governance. Significant experience managing enterprise-scale testing and quality engineering programs. Hands-on experience in JIRA Administration, Reporting, and Dashboard Management. Strong client-facing and stakeholder management experience. Experience managing large delivery teams and complex banking engagements.<br>Preferred Banking Domain Expertise Strong experience in one or more of the following:Commercial Banking Corporate Banking Cash Management Trade Finance Lending Treasury Transaction Banking Digital Banking Payments & Collections Liquidity Management Solutions (LMS)<br>Required Skills Delivery & Governance Project Governance Delivery Management Risk & Issue Management Program Governance Quality Assurance Governance Executive Reporting Resource Planning Capacity Planning Effort Estimation Stakeholder Management<br>Testing & Quality Engineering Test Management Automation Governance Quality Engineering Release Governance Defect Management Test Reporting Quality Metrics & KPI Management Tools JIRA Administration Dashboard Management Agile Tools Reporting Tools Defect Tracking Systems<br>Soft Skills Excellent communication and presentation skills. Strong client relationship and stakeholder management capabilities. Exceptional leadership and coordination abilities. Strong analytical and problem-solving mindset. Ability to influence senior banking and technology stakeholders. High ownership, accountability, and decision-making capability. Strong governance and delivery management skills.<br>Mandatory Screening Criteria✔ 12-15 Years Overall Experience ✔ Minimum 5+ Years GCC Banking Experience (Mandatory) ✔ Commercial / Corporate Banking Domain Experience ✔ Automation Governance & Delivery Management Experience ✔ JIRA Administration & Dashboard Management Experience ✔ Project Planning & Effort Estimation Experience ✔ Client & Executive Stakeholder Management Experience ✔ Banking Transformation Program Experience ✔ Experience Managing Large Testing/Automation Teams ✔ Strong Communication & Presentation Skills ✔ UAE / Middle East Banking Project Exposure Preferred<br>Ideal Candidate Profile A highly accomplished Banking Delivery Leader with strong GCC Banking experience, extensive exposure to Commercial and Corporate Banking, and proven expertise in Automation Governance, Delivery Management, Project Governance, and Stakeholder Engagement. The candidate should have a successful track record of delivering large-scale banking transformation initiatives across GCC banks while ensuring quality, governance, regulatory compliance, and client satisfaction. Location: Dubai, UAE Experience: 12-15 Years Domain: Commercial Banking / Corporate Banking / GCC Banking Function: Automation Delivery, Governance & Stakeholder Management Apply Now???? deepak.pednekar-qkct@qualitykiosk.com ???? Call / Whats App: +91 8850047469

Additional Information<br><br>Job Number 26107086<br><br>Job Category Sales & Marketing<br><br>Location Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>START YOUR JOURNEY WITH US<br><br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br><br>Love What You Do Even More<br><br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.<br><br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:<br><br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:World class training and development, including leadership development. Recognition programs. Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000! Discounted food & drink in all our restaurants and bars. Discounts for your friends and family. Unlimited career opportunities (Internationally and locally) Medical and Life insurance Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Experience:<br><br>Bachelor’s degree in Marketing, Communications, Hospitality, Business, or related field preferred Minimum 5 years of experience in hospitality, luxury, lifestyle, or integrated marketing Previous leadership or managerial experience preferred Strong understanding of luxury hospitality positioning, digital marketing, PR, partnerships, and campaign execution Proven experience managing multiple stakeholders, agencies, and concurrent projects in fast-paced environments UAE market experience strongly preferred<br><br>Skills and Knowledge<br><br>Strong commercial awareness and understanding of hospitality business drivers Excellent organizational and project management capabilities Strong leadership and team management skills Excellent written and verbal English communication skills Ability to manage multiple priorities and timelines simultaneously Strong understanding of social media, digital marketing, PR and brand positioning Collaborative, solutions-oriented and adaptable mindset Strong interpersonal and stakeholder management skills <br><br>LEADERSHIP<br><br>Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>MANAGING EXECUTION<br><br>Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>BUILDING RELATIONSHIPS<br><br>Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>GENERATING TALENT AND ORGANIZATIONAL CAPABILITY<br><br>Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>LEARNING AND APPLYING PROFESSIONAL EXPERTISE<br><br>Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br><br>Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br><br>Technical Acumen-Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br><br>Basic Competencies - Fundamental competencies required for accomplishing basic work activities.<br><br>Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br><br>Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br><br>Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented<br><br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br><br>BUSINESS RESULTS<br><br>Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.<br><br>Essential Functions<br><br>Team Leadership & Productivity<br><br>Support the Multi-Property Director of Marketing in overseeing the day-to-day operations and productivity of the marketing team Help prioritize workflows, allocate resources, and ensure timely execution of projects and campaigns Foster a collaborative, high-performing, and solutions-oriented team culture Provide guidance and support to marketing managers, executives, coordinators, and creative team members <br><br>Strategy & Planning<br><br>Contribute toward annual and quarterly marketing strategy development across all properties and business segments Support campaign planning aligned with revenue goals, seasonality, brand positioning, and market demand Assist in identifying commercial opportunities, emerging trends, and new audience segments <br><br>Cross-Department Commercial Integration<br><br>Work closely with F&B, Revenue, Sales, Rooms, Operations, Spa, and Loyalty teams to ensure marketing initiatives support wider commercial objectives Ensure campaigns and activations are operationally aligned and commercially optimized Support integrated business planning across key hotel initiatives and launches <br><br>Project Management & Brand Initiatives<br><br>Manage timelines, workflows, and stakeholder coordination across major projects including:hotel enhancement programs restaurant launches repositioning initiatives seasonal campaigns partnerships and activations Ensure projects are executed efficiently and on schedule while maintaining brand standards and creative quality <br>Agency & Supplier Management<br><br>Manage external agencies, freelancers, production partners, and vendors to ensure quality output, timely delivery, and strong ROI Review creative deliverables and ensure alignment with brand positioning and campaign objectives Support briefing processes, production timelines, approvals, and campaign implementation <br><br>Partnerships, PR & Activations<br><br>Support the development of strategic partnerships, media collaborations, influencer initiatives, and brand activations Assist in identifying opportunities that drive awareness, footfall, audience engagement, and incremental revenue Collaborate with PR and digital teams on integrated storytelling opportunities <br><br>Marketing Communications Focus<br><br>Ensure all marketing collateral and communications align with Marriott brand standards and property positioning Support oversight of campaign messaging, visual identity, social media, content creation, and promotional activity Assist with campaign reporting, performance tracking, and marketing analysis<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>We're looking for a Regional Key Account Manager to drive the commercial success of a portfolio of globally recognised beauty brands across the GCC. This is a highly visible role where you'll partner with leading retailers, brand principals, and internal stakeholders to maximise sales performance, optimise stock, and strengthen long-term commercial relationships. Your responsibilities will be to:</p> <ul> <li>Manage strategic regional retail accounts across the GCC, acting as the primary commercial contact for both retailers and brand partners.</li> <li>Develop and execute annual commercial plans, sales budgets, and joint business plans in collaboration with Business Unit Leaders and international brand principals.</li> <li>Drive sell-in performance by monitoring sales, negotiating commercial terms where applicable, and identifying opportunities to grow revenue and profitability.</li> <li>Build strong partnerships with key retailers including Sephora, Al Tayer Group, FACES, Galleries Lafayette, among others, as well as leading e-commerce partners and pure players.</li> <li>Monitor inventory across retailers and warehouses, proactively managing stock levels, returns, and liquidation strategies to ensure healthy inventory performance.</li> <li>Work closely with Supply Chain to align demand planning, forecasts, inbound orders, and product launches.</li> <li>Analyse sales performance, profitability, market share, customer insights, and competitor activity, translating data into actionable commercial strategies.</li> <li>Recommend distribution strategies, brand mix, counter openings, renovations, and retail expansion opportunities.</li> <li>Coordinate promotional campaigns from planning through execution, measuring results and ensuring commercial objectives are achieved.</li> <li>Collaborate with Marketing, Finance, Regulatory, and Supply Chain teams to deliver seamless execution across all commercial initiatives.</li> <li>Maintain exceptional relationships with brand principals, distributors, wholesalers, and retail partners, becoming a trusted commercial advisor across the region.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>3-5 years' experience as a Key Account Manager within the beauty industry.</li> <li>Experience managing major retail accounts or distributors across the GCC.</li> <li>Strong commercial acumen with experience in budgeting, forecasting, sales planning, and revenue growth management.</li> <li>Excellent analytical skills with the ability to interpret sales data, identify opportunities, and make commercially sound decisions.</li> <li>Strong negotiation and stakeholder management skills, with the confidence to work with senior retail partners and global brand principals.</li> <li>Experience working closely with Supply Chain, Marketing, and cross-functional teams.</li> <li>Highly relationship-oriented with excellent communication and presentation skills.</li> <li>An outgoing, collaborative personality who enjoys networking and building lasting partnerships.</li> <li>Willingness to travel across the GCC as business needs require.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

???? We're Hiring: Card Services Manager???? Location: United Arab Emirates (Remote) ???? Employment Type: Full-Time ???? Experience Level: Mid-Level to Senior ???? Work Arrangement: Fully Remote About UsWe are a financial-services-focused organization committed to delivering secure, reliable, customer-centric payment and card solutions through operational excellence, technology, risk management, regulatory compliance, and continuous innovation. Our distributed teams collaborate across Card Operations, Product, Payments, Technology, Risk, Fraud, Compliance, Finance, Customer Service, Cybersecurity, Legal, Banking Partners, Payment Networks, Processors, and Executive Leadership to deliver seamless card services and protect customers and organizational assets. The Role We are seeking an experienced Card Services Manager to lead card operations, issuance, servicing, transaction processing, customer support, card lifecycle management, fraud controls, operational risk, and service performance. The ideal candidate will combine strong card-services expertise with operational leadership, payments knowledge, regulatory awareness, risk management, process improvement, and customer-experience capabilities. The role will be responsible for managing the end-to-end card lifecycle, from application and issuance through activation, transaction support, disputes, replacement, renewal, suspension, closure, and reconciliation. Key Responsibilities Develop and implement card-services strategies, operating models, policies, procedures, and service standards aligned with organizational objectives. Manage end-to-end card lifecycle operations covering application, approval, personalization, issuance, activation, usage, servicing, replacement, renewal, suspension, closure, and disposal. Oversee debit, credit, prepaid, corporate, virtual, and other card products where applicable. Manage card issuance and fulfillment processes, ensuring cards and PIN-related services are delivered securely and within established service levels. Coordinate with card processors, payment networks, banks, personalization bureaus, couriers, technology providers, and other external partners. Monitor card-production and fulfillment performance, including turnaround times, delivery accuracy, failed deliveries, returned cards, and service exceptions. Manage card activation, PIN management, card blocking, unblocking, replacement, renewal, expiry, and account-status processes. Ensure appropriate controls are in place for lost, stolen, compromised, damaged, expired, or otherwise restricted cards. Monitor card transaction processing and coordinate with Payments and Technology teams to resolve transaction-processing issues. Manage card-related customer inquiries, service requests, complaints, escalations, and operational incidents. Establish customer-service standards for card-related support and ensure timely resolution of service issues. Work with Fraud and Risk teams to monitor suspicious card activity, fraud trends, transaction anomalies, and potential card compromise. Support the implementation of fraud-prevention controls, transaction-monitoring rules, authentication processes, card controls, and customer alerts. Coordinate with Compliance and Legal teams to ensure card operations comply with applicable UAE financial regulations, payment-network rules, consumer-protection requirements, AML requirements, data-protection obligations, and internal policies. Monitor changes in card and payments regulations and assess their impact on products, processes, systems, and customer servicing. Manage card disputes, chargebacks, transaction investigations, and related operational processes in coordination with relevant teams and payment networks. Establish procedures for dispute intake, investigation, documentation, representment, resolution, and customer communication. Monitor chargeback trends and identify opportunities to reduce financial losses and operational inefficiencies. Coordinate card-related reconciliation activities with Finance, including settlement, transaction clearing, fees, adjustments, refunds, chargebacks, and financial exceptions. Monitor card-program financial performance and identify opportunities to improve operational efficiency and cost management. Manage card-related fees, pricing, service charges, interchange-related processes, and other commercial considerations where applicable. Work closely with Product teams on new card products, features, digital-card capabilities, rewards, loyalty programs, and customer-service enhancements. Support card-product launches, migrations, system upgrades, processor changes, and major operational transformation projects. Manage relationships with payment networks, processors, issuing partners, banks, fintech providers, technology vendors, and other strategic partners. Negotiate and monitor service-level agreements, operational requirements, performance standards, commercial terms, and escalation procedures. Establish business-continuity and disaster-recovery procedures for critical card services. Coordinate incident response for card-processing outages, system failures, cybersecurity incidents, processor disruptions, and other operational events. Maintain comprehensive card-service records, operational logs, incident registers, dispute records, reconciliation reports, vendor-performance records, and compliance documentation. Develop and monitor card-service KPIs, operational dashboards, risk indicators, and performance reports. Analyze card transaction volumes, approval rates, decline rates, fraud levels, dispute volumes, service requests, operational costs, and customer behavior. Identify opportunities to automate card-service processes and improve straight-through processing, digital servicing, and customer self-service. Evaluate emerging payment technologies such as virtual cards, tokenization, contactless payments, mobile wallets, digital issuance, and enhanced authentication solutions. Lead continuous-improvement initiatives to reduce processing times, operational errors, customer complaints, fraud exposure, and service costs. Prepare management reports, operational reviews, risk assessments, vendor-performance reports, and strategic recommendations for senior leadership. Key Performance Indicators (KPIs) Performance will be measured through a combination of operational, financial, customer, risk, and service KPIs, including:Card issuance turnaround time Card activation rate Card delivery success rate Card-service availability Transaction approval rate Transaction decline rate Card transaction processing accuracy Customer-service response time Customer complaint resolution time Card replacement turnaround time Renewal performance Chargeback resolution rate Chargeback loss rate Fraud-loss rate Fraud detection effectiveness Operational error rate Reconciliation accuracy Service-level agreement compliance Vendor performance Customer satisfaction Digital-card adoption Self-service adoption Card-program operating cost Business-continuity performance Candidate Profile The successful candidate should have strong experience in card operations, payments, banking operations, fintech, transaction processing, or a related financial-services discipline. Experience managing debit, credit, prepaid, corporate, virtual, or other payment-card programs would be advantageous. The candidate should have strong knowledge of the card lifecycle, payment processing, card servicing, disputes, fraud controls, regulatory requirements, and operational risk. Experience working with international payment networks, card processors, issuing banks, or fintech platforms is highly desirable. What You'll Bring Proven experience in card services, card operations, payments, banking operations, or fintech. Strong understanding of the end-to-end card lifecycle. Experience managing card issuance, activation, replacement, renewal, suspension, and closure. Strong knowledge of card transaction processing and payment operations. Experience with chargebacks, disputes, refunds, and transaction investigations. Strong understanding of card fraud, transaction monitoring, and operational risk. Experience working with payment networks, processors, banks, or card-technology providers. Strong knowledge of financial-services compliance and regulatory requirements. Experience managing service-level agreements and external vendors. Strong operational, analytical, and problem-solving capabilities. Excellent communication, stakeholder-management, and negotiation skills. Experience with card-management systems, payment-processing platforms, CRM systems, and operational reporting tools. Strong Excel and data-analysis capabilities; SQL, Power BI, or similar tools are advantageous. Experience with digital wallets, tokenization, virtual cards, or contactless payments is advantageous. Highly customer-focused, commercially minded, detail-oriented, and risk-conscious. Ability to manage multiple operational priorities and high-volume service environments. Ability to work independently and effectively within a fully remote environment. Relevant degree in Finance, Banking, Business, Economics, Technology, or a related discipline. Professional qualifications in payments, banking, risk, compliance, or operations are advantageous. Experience working within the UAE or wider GCC financial-services market is highly desirable.

✈️ We're Hiring: Corporate Travel Manager???? Location: United Arab Emirates (Remote) ???? Employment Type: Full-Time ???? Experience Level: Mid-Level to Senior ???? Work Arrangement: Fully Remote About UsWe are a business-focused organization committed to providing efficient, cost-effective, and seamless corporate travel solutions that support business operations, employee mobility, client engagement, and international growth. Our distributed teams collaborate across Travel Management, Finance, Procurement, Human Resources, Executive Leadership, Operations, Sales, Events, Legal, Security, and external travel partners to optimize business travel, control costs, manage travel risks, and deliver a high-quality traveler experience. The Role We are seeking an experienced Corporate Travel Manager to lead corporate travel strategy, travel operations, supplier management, travel policy, cost optimization, traveler experience, risk management, and travel-program performance. The ideal candidate will combine strong corporate travel expertise with commercial awareness, negotiation skills, supplier-management capabilities, data analysis, policy development, and stakeholder leadership. The role will be responsible for managing the organization's corporate travel program from policy development and booking operations through supplier negotiations, expense management, traveler support, compliance, and strategic travel optimization. Key Responsibilities Develop and implement comprehensive corporate travel strategies aligned with organizational objectives, employee needs, cost targets, and business requirements. Establish, maintain, and continuously improve corporate travel policies covering flights, accommodation, ground transportation, business travel expenses, travel approvals, and traveler safety. Manage the end-to-end corporate travel program, including booking, itinerary management, travel changes, cancellations, refunds, traveler support, and post-trip administration. Manage relationships with airlines, hotels, travel-management companies, online booking platforms, car-rental providers, ground transportation companies, travel insurers, and other travel suppliers. Negotiate corporate rates, preferred supplier agreements, discounts, commissions, service-level agreements, and commercial terms. Develop preferred airline, hotel, accommodation, and transportation programs based on traveler requirements, cost efficiency, availability, service quality, and geographic coverage. Monitor corporate travel expenditure and identify opportunities to reduce costs while maintaining traveler satisfaction and business continuity. Analyze travel spending by department, employee group, destination, supplier, route, travel class, accommodation type, and business purpose. Establish and monitor travel budgets, forecasts, spending controls, approval thresholds, and cost-management initiatives. Develop and maintain corporate travel dashboards covering expenditure, savings, booking behavior, policy compliance, supplier performance, traveler satisfaction, and travel volumes. Monitor travel-booking patterns and identify opportunities for advance booking, preferred supplier utilization, route optimization, negotiated-rate adoption, and other cost-saving measures. Ensure corporate travelers receive appropriate support before, during, and after business trips. Establish traveler-service standards covering booking assistance, itinerary changes, cancellations, disruptions, emergency support, and after-hours assistance. Coordinate business travel for executives, senior leadership, project teams, international delegations, conferences, exhibitions, and major corporate events where applicable. Manage complex international itineraries involving multiple destinations, business meetings, events, visas, accommodation, and ground transportation. Work closely with HR and Government Relations teams on travel documentation, visas, work permits, immigration requirements, and international travel procedures where applicable. Develop and maintain travel-risk management programs covering destination risks, travel advisories, emergencies, health and safety considerations, security concerns, and traveler tracking. Establish emergency-response and traveler-support procedures for flight disruptions, natural disasters, political events, security incidents, medical emergencies, and other travel-related disruptions. Monitor international travel regulations, visa requirements, airline policies, destination restrictions, and other developments that may affect corporate travelers. Ensure corporate travel activities comply with internal policies, financial controls, tax requirements, immigration rules, data-protection requirements, and applicable regulations. Collaborate with Finance and Procurement teams to ensure travel expenses, supplier invoices, corporate-card transactions, reimbursements, and travel-related payments are properly managed. Review travel expenses and identify policy exceptions, unauthorized bookings, duplicate transactions, unusual spending patterns, and opportunities for improved compliance. Manage corporate travel technology including online booking tools, travel-management platforms, expense systems, traveler-tracking systems, and reporting tools. Evaluate and implement new travel technologies, automation solutions, artificial intelligence tools, mobile travel applications, and digital traveler services. Maintain comprehensive travel supplier records, contracts, travel policies, traveler profiles, preferred-rate agreements, performance reports, and travel documentation. Conduct regular supplier-performance reviews and ensure service providers meet agreed service levels. Develop traveler-communication programs to ensure employees understand travel policies, booking procedures, safety requirements, preferred suppliers, and available support. Establish and monitor key performance indicators covering travel cost, policy compliance, booking efficiency, traveler satisfaction, supplier performance, savings, and travel-risk management. Prepare travel-program reports, cost analyses, supplier reviews, strategic recommendations, and executive-level presentations. Key Performance Indicators (KPIs) Performance will be measured through a combination of financial, operational, traveler-experience, supplier, and compliance KPIs, including:Total corporate travel spend Travel cost savings Average cost per trip Airfare savings Hotel-rate savings Preferred supplier utilization Advance-booking compliance Travel-policy compliance Online booking adoption Traveler satisfaction Travel-service response time Supplier performance Contract and negotiated-rate utilization Travel expense accuracy Travel budget performance Travel disruption resolution Traveler safety and risk-management performance Travel program ROIAdministrative cost efficiency Candidate Profile The successful candidate should have strong experience in corporate travel management, business travel, travel procurement, travel operations, hospitality, travel consulting, or a related field. Experience managing corporate travel programs across multiple countries, business units, or regions would be advantageous. Experience supporting executive travel, international business travel, large corporate events, project teams, and complex travel requirements would be highly valuable. What You'll Bring Proven experience in corporate travel management, business travel, travel procurement, or a related role. Strong understanding of corporate travel policies and travel-program management. Experience negotiating airline, hotel, transportation, and travel-management agreements. Strong knowledge of international travel requirements, booking processes, and travel operations. Experience managing travel budgets, expenditure, forecasting, and cost-reduction programs. Strong supplier and contract-management capabilities. Experience with corporate booking platforms, GDS systems, travel-management companies, and expense-management tools. Strong understanding of travel-risk management and traveler-support procedures. Experience managing complex domestic and international itineraries. Excellent negotiation, communication, problem-solving, and stakeholder-management skills. Strong analytical and reporting capabilities. Advanced Excel skills; experience with Power BI, Tableau, travel analytics, or similar tools is advantageous. Strong customer-service mindset and ability to support travelers in time-sensitive situations. Highly organized, commercially minded, detail-oriented, and results-oriented. Ability to manage multiple travel requirements and urgent requests in a fast-paced environment. Ability to work independently and effectively within a fully remote environment. Experience working within the UAE or wider GCC corporate travel market is advantageous. Experience supporting multinational organizations is highly desirable.

Chief Technology Officer<br>AI-native transformation leader & hands-on builder-in-chief driving intelligent engineering to create real business value for enterprises. Architect what’s next. Own client revenue. Scale meaningful outcomes.<br>Your Mission: The Rolesolving for better. You are not just a technology leader. You are the chief architect of our future and innovation leader. You lead by doing—by building systems, shipping platforms, and scaling infrastructure that powers real AI outcomes. You won’t be presenting tech strategy on Power Point. You’ll be hands-on defining foundational architecture, evolving our platform DNA, and unlocking entirely new capabilities for AI-native product development. You will head Engineering, R&D, and Strategic Partnerships from a tech standpoint, employing first-principles design to create defensible moats and net-new revenue streams. Slide decks are optional after the platform is live. We’re not hiring a spokesperson. We need a CTO who still reviews PRs, whiteboards latency trade-offs, and thinks deployment-first. Relentless prototyper, ruthless refactorer, defender of velocity—you’ll be the Directly Responsible Individual (DRI) for velocity, integrity, innovation cadence and the performance of the engineering org behind it.<br>Your Responsibilitieswhat you will wake up to solve. This isn’t a “manage the tech team” role. You are the architect of reimagine 'what's next' and redefine the 'how' of 'what's next'. Your mission is to define the future of AI-native technology, build scalable platforms, and translate technical excellence into compounding business advantage. Here’s how you’ll make your mark:<br>Set the North Star — Strategy & Vision Architect the future. Define the 3-year roadmap for futurify.ai & evlos™, platform evolution, and infrastructure scale on Google Cloud. Link tech to P&L. Tie every architectural bet to revenue growth, margin, and client ROI (target ≥ 30% uplift). Build the Moat — Innovation & IPPatent the edge. File 10+ patents in 2 years across hybrid human-AI workflows, adaptive learning loops, and Agent2Agent protocols. Prove novelty. Run continuous prior-art sweeps; partner with legal to lock defensible claims. Accelerate R&D. Spin up internal accelerators—e.g., ROI dashboards with self-improving ML delivering production pilots in Power Point. Maintain a “code by day 1” rule; reduce iteration loops by 40 % via agentic automation. Guardrails & reliability. Embed SRE, security, and ethical HITL checks into CI/CD; track NPS > 80 via real-time dashboards. Grow the Engine — People & Ecosystem Elevate talent. Hire, coach, and retain world-class engineers; double internal promotion rate YoY. Set the bar. Codify standards, design reviews, and architectural principles that scale across squads. Partner to win. Forge deep alliances with hyperscalers, ISVs, and research labs; present Searce’s narrative at industry forums."<br>Welcome to Searce The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules. We don’t do traditional. As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients. The result? Modern business reinvention, built on math, tech, and clarity of purpose.<br>Functional Skills Engineering minded Business & Tech Ownership: Designs, evaluates, and evolves AI & data platforms, Decision Intelligence Engineering, MLOps, Cloud Platform Engineering - owning the blueprint end-to-end. Platform Scalability Sense: Balances performance, tech-debt, and cost to scale reliably without sacrificing maintainability. First-Principles Builder: Uses evlos-style iteration to decide what to build, evolve, or retire—never cargo-culting patterns. Operational Judgment & Reliability: Knows when to optimise vs. refactor; delivers 99.9 % uptime, security, and ethical AI guardrails. Product-Aware Systems Thinker: Aligns architecture with business impact, usability, and extensibility—ties every feature to ROI. Complexity Simplifier: Turns deep tech into plain-speak narratives for execs, engineers, and clients alike. Team-Builder & Culture Carrier: Hires, mentors, and scales “solver” talent; fosters an always-in-beta, high-ownership culture. Strategic Trade-Off Navigator: Makes context-driven calls when speed > polish or robustness > elegance; communicates rationale clearly.<br>Tech Superpowers AI-Native Architect – Reimagines business with modern Tech to deliver platforms, accelerators & real value to clients. Process first mindset and ready to embrace agentic AI to enable process transformation. Full-Stack Platform Thinker – Builds modular, reusable services across data, MLOps, vector DBs, and Google Cloud infra. Distributed-Systems Savant – Crafts resilient, low-coupling architectures that survive burst traffic and node failure. Security & Privacy Guardian – Embeds zero-trust, privacy-by-design, and ethical guardrails into every pipeline. Multi-Agent Orchestrator – Engineers hybrid human-AI workflows, adaptive learning loops, and Agent-to-Agent protocols. Product-Minded Technologist – Balances technical rigor with user impact; ties every release to measurable ROI. Pragmatic Tool Picker – Chooses the simplest tech that compounds scalability; fluent in Python, Tensor Flow/PyTorch, Go. Engineer @ Heart – Writes, reviews, and debugs code daily; proves designs with benchmarks, not slideware. Business-first, tech-second, outcome focused technology leader."<br>Experience & Relevance Scale & Leadership – 15 + years leading high-growth engineering orgs; built teams from 10 → 200 while preserving velocity and culture. Architecture & AI Execution – Led 0→1 and 1→100 deliveries in MLOps, LLM stacks, or large-scale data infra on Google Cloud, Databricks, AWS, Open AI; agentic workflows. Cross-Functional Business Impact – Bridged R&D, product, and GTM to deliver ≥ 30 % ROI improvements; trusted by founders and Fortune-500 execs alike. High-Stakes Decisioning & Influence – Navigated trade-offs in mission-critical, multi-region deployments; converts technical depth into board-level clarity. Pedigree Credentials – Advanced degree (MS/PhD) in CS/AI/Eng; proven industry disruption record; combines MBB-style strategy with a builder’s execution bias.<br>Bonus Points (you will thrive if you have) Org Architect – Designed or scaled a 100 + engineer AI platform org from scratch. Patent Prodigy – Filed/secured ≥ 5 AI or distributed-systems patents. Open-Source Evangelist – Created or maintained widely adopted OSS in MLOps / vector databases. Recognized Tech Authority – Recognised expert (e.g., Google Dev Champion, AWS or Databricks) who optimises cost, latency, and security at hyperscale. Battle-Tested – Has broken production systems, learned, and automated safeguards to prevent repeats. Adoption-Focused – Proven knack for turning tech into sticky user adoption and recurring revenue. Founder Energy – Combines product vision, engineering heart, and ownership gut; bias for rapid prototyping & decision velocity within Searce “Happier” DNA<br>Join the ‘real solvers’ready to futurify? If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘Art of the possible’. Don’t Just Send a Resume. Send a Statement.

Chief Technology Officer<br>AI-native transformation leader & hands-on builder-in-chief driving intelligent engineering to create real business value for enterprises. Architect what’s next. Own client revenue. Scale meaningful outcomes.<br>Your Mission: The Rolesolving for better. You are not just a technology leader. You are the chief architect of our future and innovation leader. You lead by doing—by building systems, shipping platforms, and scaling infrastructure that powers real AI outcomes. You won’t be presenting tech strategy on Power Point. You’ll be hands-on defining foundational architecture, evolving our platform DNA, and unlocking entirely new capabilities for AI-native product development. You will head Engineering, R&D, and Strategic Partnerships from a tech standpoint, employing first-principles design to create defensible moats and net-new revenue streams. Slide decks are optional after the platform is live. We’re not hiring a spokesperson. We need a CTO who still reviews PRs, whiteboards latency trade-offs, and thinks deployment-first. Relentless prototyper, ruthless refactorer, defender of velocity—you’ll be the Directly Responsible Individual (DRI) for velocity, integrity, innovation cadence and the performance of the engineering org behind it.<br>Your Responsibilitieswhat you will wake up to solve. This isn’t a “manage the tech team” role. You are the architect of reimagine 'what's next' and redefine the 'how' of 'what's next'. Your mission is to define the future of AI-native technology, build scalable platforms, and translate technical excellence into compounding business advantage. Here’s how you’ll make your mark:<br>Set the North Star — Strategy & Vision Architect the future. Define the 3-year roadmap for futurify.ai & evlos™, platform evolution, and infrastructure scale on Google Cloud. Link tech to P&L. Tie every architectural bet to revenue growth, margin, and client ROI (target ≥ 30% uplift). Build the Moat — Innovation & IPPatent the edge. File 10+ patents in 2 years across hybrid human-AI workflows, adaptive learning loops, and Agent2Agent protocols. Prove novelty. Run continuous prior-art sweeps; partner with legal to lock defensible claims. Accelerate R&D. Spin up internal accelerators—e.g., ROI dashboards with self-improving ML delivering production pilots in Power Point. Maintain a “code by day 1” rule; reduce iteration loops by 40 % via agentic automation. Guardrails & reliability. Embed SRE, security, and ethical HITL checks into CI/CD; track NPS > 80 via real-time dashboards. Grow the Engine — People & Ecosystem Elevate talent. Hire, coach, and retain world-class engineers; double internal promotion rate YoY. Set the bar. Codify standards, design reviews, and architectural principles that scale across squads. Partner to win. Forge deep alliances with hyperscalers, ISVs, and research labs; present Searce’s narrative at industry forums."<br>Welcome to Searce The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules. We don’t do traditional. As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients. The result? Modern business reinvention, built on math, tech, and clarity of purpose.<br>Functional Skills Engineering minded Business & Tech Ownership: Designs, evaluates, and evolves AI & data platforms, Decision Intelligence Engineering, MLOps, Cloud Platform Engineering - owning the blueprint end-to-end. Platform Scalability Sense: Balances performance, tech-debt, and cost to scale reliably without sacrificing maintainability. First-Principles Builder: Uses evlos-style iteration to decide what to build, evolve, or retire—never cargo-culting patterns. Operational Judgment & Reliability: Knows when to optimise vs. refactor; delivers 99.9 % uptime, security, and ethical AI guardrails. Product-Aware Systems Thinker: Aligns architecture with business impact, usability, and extensibility—ties every feature to ROI. Complexity Simplifier: Turns deep tech into plain-speak narratives for execs, engineers, and clients alike. Team-Builder & Culture Carrier: Hires, mentors, and scales “solver” talent; fosters an always-in-beta, high-ownership culture. Strategic Trade-Off Navigator: Makes context-driven calls when speed > polish or robustness > elegance; communicates rationale clearly.<br>Tech Superpowers AI-Native Architect – Reimagines business with modern Tech to deliver platforms, accelerators & real value to clients. Process first mindset and ready to embrace agentic AI to enable process transformation. Full-Stack Platform Thinker – Builds modular, reusable services across data, MLOps, vector DBs, and Google Cloud infra. Distributed-Systems Savant – Crafts resilient, low-coupling architectures that survive burst traffic and node failure. Security & Privacy Guardian – Embeds zero-trust, privacy-by-design, and ethical guardrails into every pipeline. Multi-Agent Orchestrator – Engineers hybrid human-AI workflows, adaptive learning loops, and Agent-to-Agent protocols. Product-Minded Technologist – Balances technical rigor with user impact; ties every release to measurable ROI. Pragmatic Tool Picker – Chooses the simplest tech that compounds scalability; fluent in Python, Tensor Flow/PyTorch, Go. Engineer @ Heart – Writes, reviews, and debugs code daily; proves designs with benchmarks, not slideware. Business-first, tech-second, outcome focused technology leader."<br>Experience & Relevance Scale & Leadership – 15 + years leading high-growth engineering orgs; built teams from 10 → 200 while preserving velocity and culture. Architecture & AI Execution – Led 0→1 and 1→100 deliveries in MLOps, LLM stacks, or large-scale data infra on Google Cloud, Databricks, AWS, Open AI; agentic workflows. Cross-Functional Business Impact – Bridged R&D, product, and GTM to deliver ≥ 30 % ROI improvements; trusted by founders and Fortune-500 execs alike. High-Stakes Decisioning & Influence – Navigated trade-offs in mission-critical, multi-region deployments; converts technical depth into board-level clarity. Pedigree Credentials – Advanced degree (MS/PhD) in CS/AI/Eng; proven industry disruption record; combines MBB-style strategy with a builder’s execution bias.<br>Bonus Points (you will thrive if you have) Org Architect – Designed or scaled a 100 + engineer AI platform org from scratch. Patent Prodigy – Filed/secured ≥ 5 AI or distributed-systems patents. Open-Source Evangelist – Created or maintained widely adopted OSS in MLOps / vector databases. Recognized Tech Authority – Recognised expert (e.g., Google Dev Champion, AWS or Databricks) who optimises cost, latency, and security at hyperscale. Battle-Tested – Has broken production systems, learned, and automated safeguards to prevent repeats. Adoption-Focused – Proven knack for turning tech into sticky user adoption and recurring revenue. Founder Energy – Combines product vision, engineering heart, and ownership gut; bias for rapid prototyping & decision velocity within Searce “Happier” DNA<br>Join the ‘real solvers’ready to futurify? If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘Art of the possible’. Don’t Just Send a Resume. Send a Statement.

Who we are<br>GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.<br>The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.<br>GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.<br>GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.<br>Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.<br><br>Key Responsibilities:<br><br>IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. <br>Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically <br>Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. <br>Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system <br><br>Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business <br>Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team <br>Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification <br><br>Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate <br><br>To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”.<br>Emiratisation@gig-gulf.com

Who we are<br>GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.<br>The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.<br>GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.<br>GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.<br>Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.<br><br>Key Responsibilities:<br><br>IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. <br>Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically <br>Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. <br>Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system <br><br>Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business <br>Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team <br>Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification <br><br>Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate <br><br>To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”.<br>Emiratisation@gig-gulf.com

About the Opportunity Insurance is becoming one of the decisive institutional front lines of systemic risk management. Climate volatility, cyber accumulation, infrastructure fragility, AI disruption, energy transition, water stress, food-system vulnerability, health security, supply-chain instability, sovereign risk, debt stress, geopolitical uncertainty, disaster loss, biodiversity degradation, litigation exposure, and compound catastrophe risk are no longer isolated underwriting variables. They increasingly shape insurability, protection gaps, claims volatility, reinsurance availability, accumulation management, capital adequacy, infrastructure resilience, regulatory expectations, portfolio strategy, public-private risk sharing, and long-term economic stability.<br>The Global Risks Alliance (GRA) is onboarding senior insurance leaders to join the Insurance Council within the National Nexus Consortiums and help govern the national Insurance Nexus platform as the insurance-sector leadership, coordination, and market-readiness surface of the Nexus architecture.<br>The Insurance Council governs the Insurance Nexus platform at the national level. It provides senior leadership over how insurance-sector expertise, risk intelligence, resilience priorities, protection-gap analysis, underwriting-relevant evidence, catastrophe and systemic-risk modeling, public-private risk-finance dialogue, claims learning, and insurance-readiness pathways are organized within the relevant National Nexus Consortium.<br>This is a leadership pathway for senior leaders across insurance, reinsurance, brokerage, risk advisory, actuarial science, catastrophe modeling, risk engineering, claims strategy, underwriting, portfolio risk, resilience finance, infrastructure risk, public-private risk finance, insurance technology, and regulatory engagement.<br>The Council is designed for leaders who understand that the future of insurance will depend not only on pricing and transferring risk, but on helping countries, sectors, infrastructure systems, companies, and communities become more risk-intelligent, insurance-readable, finance-ready, resilience-ready, and implementation-capable.<br>Requirements<br>Membership readiness: Ability to join the Council as a paying member in good standing and, where applicable, become eligible for future board, committee, or council leadership consideration under the applicable governance process. Senior insurance-sector relevance: Currently hold, or have recently held, a senior role relevant to insurance, reinsurance, brokerage, actuarial science, catastrophe modeling, underwriting, claims, risk engineering, portfolio management, resilience finance, infrastructure risk, public-private risk finance, insurance technology, regulatory engagement, development finance, or institutional strategy. Clear professional mandate: Have a professional mandate, institutional position, sector expertise, or leadership record aligned with the Council’s work, not only a general interest in insurance, resilience, or systemic risk. Strategic contribution capacity: Be able to contribute senior judgment, strategic relationships, sector knowledge, practical leadership capacity, and disciplined understanding of insurance-market realities. Market and risk literacy: Understand underwriting constraints, accumulation risk, reinsurance dynamics, claims volatility, protection gaps, regulatory expectations, capital pressures, infrastructure exposure, climate and cyber risk, catastrophe modeling, client transition challenges, and the practical limits of insurance markets. Council participation capacity: Be able to participate in council formation, Insurance Nexus governance, working groups, portfolio development, stakeholder engagement, member consultations, annual build-cycle preparation, and national or regional consortium development where appropriate. Professional availability: Have sufficient time, resources, and professional availability to serve credibly in the role and contribute meaningfully to Council priorities, deliberations, and outputs. Integrity and good-standing discipline: Be able, if selected, to meet Council good-standing requirements, including contribution expectations, integrity standards, conflict-of-interest discipline, competition-law discipline, confidentiality obligations, responsible claims, public-safe language, and institutional alignment. Boundary understanding: Understand that participation does not create employment, salary, underwriting authority, insurance-placement authority, claims authority, broker authority, investment advice, capital-raising authority, procurement access, certification, endorsement, public authority status, board appointment, regulatory approval, insurability determination, guarantee of insurance availability, guarantee of financeability, or execution authority.<br><br>Role of the Insurance Council The GRA Insurance Council supports the formation, governance, and development of the Insurance Nexus platform at the national level by helping to shape:Insurance-readiness frameworks that make risks more observable, evidence-based, model-relevant, prevention-aligned, and institutionally legible. Risk-to-capital translation pathways that improve how systemic risks are interpreted for insurers, reinsurers, brokers, risk managers, investors, public authorities, infrastructure actors, and resilience stakeholders. Protection-gap and resilience-finance agendas that connect risk reduction, adaptation, infrastructure readiness, public-private risk sharing, and long-term market sustainability. Claims-relevant and underwriting-relevant intelligence that supports better understanding of exposure, vulnerability, loss drivers, accumulation risk, and resilience performance. Public-private risk-finance dialogue that allows insurance leaders, public authorities, infrastructure actors, financial institutions, industry, communities, and technical experts to engage in a disciplined and boundary-safe environment. National and regional insurance-sector participation in Nexus Consortium portfolios, annual build cycles, working groups, readiness pathways, and stakeholder engagement processes. Responsible innovation in insurance across AI, data, modeling, digital infrastructure, cyber risk, parametric approaches, resilience analytics, catastrophe intelligence, and emerging risk-transfer mechanisms. Council-level governance of Insurance Nexus priorities, ensuring that the platform remains credible, useful, market-aware, evidence-led, and aligned with GRA’s role as the capital-readability, finance-readiness, insurance-readiness, diligence-translation, and common-business-interest steward.<br>What This Opportunity IsThis is a senior council leadership pathway for qualified insurance leaders who can help shape the national Insurance Nexus platform and contribute to the wider Nexus Consortium architecture. Participants may contribute to:Council formation and leadership development;Insurance Nexus platform governance;national and regional insurance-sector strategy;working groups and expert committees;portfolio and pathway development;stakeholder engagement with insurers, reinsurers, brokers, regulators, public authorities, infrastructure actors, investors, and resilience institutions;annual Nexus build-cycle preparation;insurance-readiness and resilience-finance frameworks;risk intelligence, modeling, and evidence-readiness agendas;public-private collaboration pathways; andresponsible claims, public-safe language, and institutional boundary discipline. This pathway is intended for senior professionals who can bring judgment, credibility, relationships, and practical market understanding to a national platform designed to make systemic risk more legible, governable, finance-readable, and insurance-relevant.<br>What This Opportunity Is Not This is not an employment role. It does not create:salary or employment status;automatic board appointment;underwriting authority;insurance-placement authority;broker authority;claims authority;investment advice authority;capital-raising authority;procurement access;regulatory approval;public authority status;certification or endorsement;insurability determination;guarantee of insurance availability;guarantee of financeability;authority to represent GRA, GRF, GCRI, Nexus, or any National Nexus Consortium unless expressly authorized; orexecution authority over projects, policies, insurance products, underwriting decisions, or public-sector decisions. The Insurance Council may support insurance-readiness, risk literacy, evidence interpretation, resilience finance dialogue, and platform governance, but it does not underwrite, broker, insure, reinsure, approve, certify, regulate, procure, finance, or execute.<br>Screening and Onboarding Details regarding Council standing, Insurance Nexus governance responsibilities, onboarding, eligibility review, contribution expectations, participation requirements, good-standing obligations, and future leadership pathways will be provided to qualified candidates during screening.

About the Opportunity Insurance is becoming one of the decisive institutional front lines of systemic risk management. Climate volatility, cyber accumulation, infrastructure fragility, AI disruption, energy transition, water stress, food-system vulnerability, health security, supply-chain instability, sovereign risk, debt stress, geopolitical uncertainty, disaster loss, biodiversity degradation, litigation exposure, and compound catastrophe risk are no longer isolated underwriting variables. They increasingly shape insurability, protection gaps, claims volatility, reinsurance availability, accumulation management, capital adequacy, infrastructure resilience, regulatory expectations, portfolio strategy, public-private risk sharing, and long-term economic stability.<br>The Global Risks Alliance (GRA) is onboarding senior insurance leaders to join the Insurance Council within the National Nexus Consortiums and help govern the national Insurance Nexus platform as the insurance-sector leadership, coordination, and market-readiness surface of the Nexus architecture.<br>The Insurance Council governs the Insurance Nexus platform at the national level. It provides senior leadership over how insurance-sector expertise, risk intelligence, resilience priorities, protection-gap analysis, underwriting-relevant evidence, catastrophe and systemic-risk modeling, public-private risk-finance dialogue, claims learning, and insurance-readiness pathways are organized within the relevant National Nexus Consortium.<br>This is a leadership pathway for senior leaders across insurance, reinsurance, brokerage, risk advisory, actuarial science, catastrophe modeling, risk engineering, claims strategy, underwriting, portfolio risk, resilience finance, infrastructure risk, public-private risk finance, insurance technology, and regulatory engagement.<br>The Council is designed for leaders who understand that the future of insurance will depend not only on pricing and transferring risk, but on helping countries, sectors, infrastructure systems, companies, and communities become more risk-intelligent, insurance-readable, finance-ready, resilience-ready, and implementation-capable.<br>Requirements<br>Membership readiness: Ability to join the Council as a paying member in good standing and, where applicable, become eligible for future board, committee, or council leadership consideration under the applicable governance process. Senior insurance-sector relevance: Currently hold, or have recently held, a senior role relevant to insurance, reinsurance, brokerage, actuarial science, catastrophe modeling, underwriting, claims, risk engineering, portfolio management, resilience finance, infrastructure risk, public-private risk finance, insurance technology, regulatory engagement, development finance, or institutional strategy. Clear professional mandate: Have a professional mandate, institutional position, sector expertise, or leadership record aligned with the Council’s work, not only a general interest in insurance, resilience, or systemic risk. Strategic contribution capacity: Be able to contribute senior judgment, strategic relationships, sector knowledge, practical leadership capacity, and disciplined understanding of insurance-market realities. Market and risk literacy: Understand underwriting constraints, accumulation risk, reinsurance dynamics, claims volatility, protection gaps, regulatory expectations, capital pressures, infrastructure exposure, climate and cyber risk, catastrophe modeling, client transition challenges, and the practical limits of insurance markets. Council participation capacity: Be able to participate in council formation, Insurance Nexus governance, working groups, portfolio development, stakeholder engagement, member consultations, annual build-cycle preparation, and national or regional consortium development where appropriate. Professional availability: Have sufficient time, resources, and professional availability to serve credibly in the role and contribute meaningfully to Council priorities, deliberations, and outputs. Integrity and good-standing discipline: Be able, if selected, to meet Council good-standing requirements, including contribution expectations, integrity standards, conflict-of-interest discipline, competition-law discipline, confidentiality obligations, responsible claims, public-safe language, and institutional alignment. Boundary understanding: Understand that participation does not create employment, salary, underwriting authority, insurance-placement authority, claims authority, broker authority, investment advice, capital-raising authority, procurement access, certification, endorsement, public authority status, board appointment, regulatory approval, insurability determination, guarantee of insurance availability, guarantee of financeability, or execution authority.<br><br>Role of the Insurance Council The GRA Insurance Council supports the formation, governance, and development of the Insurance Nexus platform at the national level by helping to shape:Insurance-readiness frameworks that make risks more observable, evidence-based, model-relevant, prevention-aligned, and institutionally legible. Risk-to-capital translation pathways that improve how systemic risks are interpreted for insurers, reinsurers, brokers, risk managers, investors, public authorities, infrastructure actors, and resilience stakeholders. Protection-gap and resilience-finance agendas that connect risk reduction, adaptation, infrastructure readiness, public-private risk sharing, and long-term market sustainability. Claims-relevant and underwriting-relevant intelligence that supports better understanding of exposure, vulnerability, loss drivers, accumulation risk, and resilience performance. Public-private risk-finance dialogue that allows insurance leaders, public authorities, infrastructure actors, financial institutions, industry, communities, and technical experts to engage in a disciplined and boundary-safe environment. National and regional insurance-sector participation in Nexus Consortium portfolios, annual build cycles, working groups, readiness pathways, and stakeholder engagement processes. Responsible innovation in insurance across AI, data, modeling, digital infrastructure, cyber risk, parametric approaches, resilience analytics, catastrophe intelligence, and emerging risk-transfer mechanisms. Council-level governance of Insurance Nexus priorities, ensuring that the platform remains credible, useful, market-aware, evidence-led, and aligned with GRA’s role as the capital-readability, finance-readiness, insurance-readiness, diligence-translation, and common-business-interest steward.<br>What This Opportunity IsThis is a senior council leadership pathway for qualified insurance leaders who can help shape the national Insurance Nexus platform and contribute to the wider Nexus Consortium architecture. Participants may contribute to:Council formation and leadership development;Insurance Nexus platform governance;national and regional insurance-sector strategy;working groups and expert committees;portfolio and pathway development;stakeholder engagement with insurers, reinsurers, brokers, regulators, public authorities, infrastructure actors, investors, and resilience institutions;annual Nexus build-cycle preparation;insurance-readiness and resilience-finance frameworks;risk intelligence, modeling, and evidence-readiness agendas;public-private collaboration pathways; andresponsible claims, public-safe language, and institutional boundary discipline. This pathway is intended for senior professionals who can bring judgment, credibility, relationships, and practical market understanding to a national platform designed to make systemic risk more legible, governable, finance-readable, and insurance-relevant.<br>What This Opportunity Is Not This is not an employment role. It does not create:salary or employment status;automatic board appointment;underwriting authority;insurance-placement authority;broker authority;claims authority;investment advice authority;capital-raising authority;procurement access;regulatory approval;public authority status;certification or endorsement;insurability determination;guarantee of insurance availability;guarantee of financeability;authority to represent GRA, GRF, GCRI, Nexus, or any National Nexus Consortium unless expressly authorized; orexecution authority over projects, policies, insurance products, underwriting decisions, or public-sector decisions. The Insurance Council may support insurance-readiness, risk literacy, evidence interpretation, resilience finance dialogue, and platform governance, but it does not underwrite, broker, insure, reinsure, approve, certify, regulate, procure, finance, or execute.<br>Screening and Onboarding Details regarding Council standing, Insurance Nexus governance responsibilities, onboarding, eligibility review, contribution expectations, participation requirements, good-standing obligations, and future leadership pathways will be provided to qualified candidates during screening.

<p>� We're Hiring | PKI Consultant Join RNTrust and help secure the future of digital trust by delivering enterprise Public Key Infrastructure (PKI) solutions for leading organizations across the UAE. � Location: UAE<br></p><ul><li><p>Design and implement robust Public Key Infrastructure (PKI) solutions tailored to client-specific security and operational requirements, ensuring end-to-end certificate lifecycle management.</p></li><li><p>Conduct comprehensive PKI assessments and gap analyses to identify vulnerabilities and recommend strategic improvements for enhanced security posture.</p></li><li><p>Lead the deployment and management of PKI components, including Certificate Authorities (CAs), Registration Authorities (RAs), and certificate repositories.</p></li><li><p>Troubleshoot and resolve complex PKI-related incidents, ensuring minimal disruption to business operations and maintaining high availability.</p></li><li><p>Collaborate with cross-functional teams to integrate PKI solutions into existing IT infrastructure and applications, such as identity and access management systems.</p></li><li><p>Develop and deliver effective training programs and documentation for technical staff and end-users on PKI concepts and operational procedures.</p></li><li><p>Stay abreast of emerging threats, technologies, and regulatory changes in the PKI landscape to proactively advise clients on future-proofing their security.</p></li><li><p>Architect and implement secure authentication and encryption mechanisms using digital certificates for various use cases, including code signing, secure email, and device authentication.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Security, or a related field; Master's degree is a plus.</p></li><li><p>Possession of industry-recognized certifications such as CISSP, CISM, CompTIA Security+, or specific PKI vendor certifications.</p></li><li><p>Minimum of 5-7 years of hands-on experience in designing, implementing, and managing enterprise-level PKI solutions.</p></li><li><p>Proven experience working with diverse industries, demonstrating adaptability to different regulatory and business environments.</p></li><li><p>Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues efficiently.</p></li><li><p>Excellent communication and interpersonal skills, capable of explaining technical concepts to both technical and non-technical stakeholders.</p></li><li><p>Ability to work independently and as part of a team, managing multiple projects simultaneously under pressure.</p></li><li><p>Fluency in English is mandatory; proficiency in other languages is advantageous for international client engagement.</p></li></ul>

<ul><li>Develop and deliver compelling technical presentations and product demonstrations tailored to prospective clients' specific project needs and challenges.</li><li>Collaborate closely with the sales team to understand customer requirements, identify key decision-makers, and craft winning proposals.</li><li>Provide expert technical guidance and support throughout the entire sales cycle, from initial qualification to post-sale implementation.</li><li>Translate complex technical concepts into clear, concise business value propositions that resonate with stakeholders at all levels.</li><li>Conduct thorough technical discovery sessions to uncover client pain points and map our solutions to their strategic objectives.</li><li>Act as the primary technical point of contact for clients, building trust and fostering strong, long-term relationships.</li><li>Stay abreast of industry trends, competitive landscapes, and emerging technologies to proactively identify new sales opportunities.</li><li>Design and scope technical solutions, including integrations and customizations, to meet unique client project requirements.</li><li>Assist in the development of proof-of-concepts (POCs) and pilot projects to showcase the value of our offerings.</li><li>Provide feedback to product management and engineering teams on market needs and customer requirements to drive product innovation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.</p></li><li><p>Minimum of 5 years of experience in a technical sales, pre-sales, or solutions architecture role within the IT or relevant industry.</p></li><li><p>Proven track record of successfully supporting complex project sales cycles and exceeding targets.</p></li><li><p>Deep understanding of [mention specific industry, e.g., cloud computing, cybersecurity, data analytics] technologies and their business applications.</p></li><li><p>Exceptional presentation and communication skills, with the ability to articulate technical details to both technical and non-technical audiences.</p></li><li><p>Proficiency in [mention specific technical skills, e.g., cloud platforms like AWS/Azure/GCP, programming languages, networking protocols].</p></li><li><p>Strong analytical and problem-solving skills, with a knack for understanding and addressing customer challenges.</p></li><li><p>Ability to work independently and collaboratively in a fast-paced, team-oriented environment.</p></li><li><p>Excellent negotiation and persuasion skills, with a focus on building consensus and driving deals to closure.</p></li><li><p>Fluency in English and [mention any other required languages, e.g., Arabic </p></li></ul>

<p>Our Tier 1 Civil Contracting client has a new requirement for a well experienced PMV Manager to join their team in Dubai, to lead a large scale Plant, Machine and Vehicle division of a major Civil Contracting company. Successful candidates will have a proven background as a PMV Manager heading up large scale PMV operations and have worked with recognised main contractors previously, ideally in the UAE. This role is available for immediate joining and is hiring on a permanent, direct hire basis, employed by our client Key Responsibilities: The PMV Manager (Plant, Machinery, and Vehicles) oversees the strategic and daily operations of construction fleets, heavy equipment, and transport vehicles. They optimize equipment allocation across active sites, enforce safety and compliance standards, and manage maintenance and budgets. Fleet Operations & Allocation: Plan and supervise the mobilization, demobilization, and day-to-day deployment of machinery, trucks, and light vehicles across project sites. Maintenance & Uptime: Build preventive maintenance programs, coordinate workshop repairs, and track machinery downtime to maximize fleet availability. Cost & Budget Control: Monitor operational costs, including fuel consumption, third-party rentals, spare parts inventory, and asset depreciation. Safety & Compliance: Ensure all assets comply with local transport authority laws (such as RTA regulations in Dubai), municipal safety permits, and internal HSE guidelines. Team Leadership: Manage a large staff of mechanics, workshop supervisors, transport coordinators, and equipment operators</p><p>PMV Manager Experience: A degree qualification in Engineering or any equivalent degree 10+ years of progressive experience in PMV, fleet, or operations management within the heavy construction or contracting sector Professional Memberships are an advantage but not essential (CIOB / CMILT). Operational experience in large scale, busy construction projects and programs Brings new ideas, approaches or insights to their work and suggests process improvements Proficiency in digital fleet management systems (FMS), GPS telematics, and computerized maintenance management software (CMMS) Strong familiarity with regional heavy transport rules, equipment registration, and site logistics. Demonstrates a good perspective and ability to explore innovative approaches in pursuit of a better way. Utilises new technology and helps others to adapt.</p>

<p>We are Hiring: Corporate Relations Advisor (B2B – Business Setup & Corporate Services)</p><p>Location: United Arab Emirates</p><p>About the Role:</p><p>We are seeking an experienced Partnership & Corporate Relation Advisor to develop and manage relationships with business setup consultants, corporate service providers and channel partners across the UAE.</p><p>Key Responsibilities</p><ul><li><p>Identify, develop and onboard new business setup consultants, channel partners and strategic referral partners.</p></li><li><p>Build and maintain strong, long-term relationships with existing partners through regular meetings, business reviews and engagement.</p></li><li><p>Drive partner-generated business and achieve monthly and annual revenue targets.</p></li><li><p>Present and promote the Free Zone's company formation solutions, licensing options, packages and value-added services.</p></li><li><p>Conduct partner presentations, training sessions and product/service briefings.</p></li><li><p>Identify opportunities to increase business volumes from existing partners.</p></li><li><p>Monitor partner performance and develop strategies to improve conversion and revenue.</p></li><li><p>Maintain accurate and timely records of partner activities, opportunities and sales pipelines in Zoho CRM.</p></li><li><p>Coordinate closely with internal sales, operations, customer service and management teams to ensure smooth processing of partner-generated clients.</p></li><li><p>Monitor market trends, competitor offerings and pricing to identify new business opportunities.</p></li><li><p>Ensure a high level of partner satisfaction and provide ongoing support to strengthen business relationships.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Sales or a related discipline.</p></li><li><p>Minimum 3 years of UAE experience in B2B sales, business development, partnerships or channel management.</p></li><li><p>Experience within UAE business setup, Free Zones, corporate services or related industries is highly preferred.</p></li><li><p>Strong existing network among business setup consultants, corporate service providers, PRO companies, immigration consultants or channel partners will be an advantage.</p></li><li><p>Proven track record of achieving sales or business development targets.</p></li><li><p>Strong negotiation, presentation and relationship-management skills.</p></li><li><p>Good understanding of UAE company formation and Free Zone solutions.</p></li><li><p>Experience working with Zoho CRM or similar CRM platforms.</p></li><li><p>Excellent communication skills in English. Additional languages would be an advantage.</p></li><li><p>Valid UAE driving license and own vehicle preferred, as the role involves regular partner visits and business development activities.</p></li></ul><br>

<p><strong>Job Title: Business Development Manager (BDM) – Forex & CFD</strong></p><p><strong>Location:</strong> Dubai, UAE<br><strong>Employment Type:</strong> Full-Time<br><strong>Experience:</strong> Minimum 2 Years (Forex & CFD Industry Mandatory)</p><p><strong>Job Summary</strong></p><p>We are seeking an experienced and results-oriented <strong>Business Development Manager (BDM)</strong> to drive business growth, acquire new clients, and expand our Introducing Broker (IB) and partnership network. The ideal candidate should have a strong background in the Forex & CFD industry with proven success in sales, client acquisition, and relationship management.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and implement business development strategies to achieve company growth objectives.</p></li><li><p>Identify, acquire, and manage new retail clients, Introducing Brokers (IBs), and strategic partners.</p></li><li><p>Build and maintain strong relationships with clients and business partners.</p></li><li><p>Generate qualified leads and convert them into active trading accounts.</p></li><li><p>Achieve monthly sales, revenue, and business development targets.</p></li><li><p>Conduct client meetings, presentations, and product demonstrations.</p></li><li><p>Work closely with the Marketing and Customer Support teams to maximize client acquisition and retention.</p></li><li><p>Monitor market trends, competitor activities, and business opportunities.</p></li><li><p>Maintain accurate client records and sales activities in the CRM system.</p></li><li><p>Represent the company at networking events, exhibitions, and industry conferences.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>2 years of Business Development experience in the Forex & CFD industry (Mandatory).</strong></p></li><li><p>Proven experience in client acquisition, IB development, and partnership management.</p></li><li><p>Strong knowledge of Forex, CFDs, financial markets, and online trading platforms.</p></li><li><p>Excellent communication, negotiation, and relationship-building skills.</p></li><li><p>Target-driven with a proven track record of achieving sales goals.</p></li><li><p>Ability to work independently and in a fast-paced environment.</p></li><li><p>Proficiency in English; additional languages are an advantage.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive Salary</p></li><li><p>Attractive Performance-Based Incentives</p></li><li><p>Career Growth Opportunities</p></li><li><p>Professional Work Environment</p></li><li><p>Continuous Learning & Development<br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>2 years of Business Development experience in the Forex & CFD industry (Mandatory).</strong></p></li><li><p>Proven experience in client acquisition, IB development, and partnership management.</p></li><li><p>Strong communication, negotiation, and relationship-building skills.</p></li><li><p>Good understanding of Forex, CFDs, financial markets, and trading platforms.</p></li><li><p>Target-driven with a proven ability to achieve sales goals.</p></li><li><p>Proficient in English; additional languages are an advantage.</p></li></ul>

<p>GetBuilder is a newly founded startup developing a B2B marketplace that connects investors and construction contractors in Dubai, UAE. While the UAE company is new,&nbsp; it's built on a solid foundation - our founders bring over 30 years of experience in entrepreneurship and business development in different industries ensuring strategic direction and long-term stability.</p><p>We are now building a dynamic and proactive sales team to support the platform’s growth.</p><p>&nbsp;</p><p>We’re looking for a <strong>B2B Sales Representative (Working Remotely from home)</strong> who is motivated, adaptable, and comfortable with outbound outreach. This role goes beyond sales - you'll also provide basic customer support and relationship management after onboarding, ensuring a smooth experience for every new client.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Your responsibilities will include</strong>:</p><ul><li><p>Reaching out to small and medium-sized businesses (cold calling using prepared databases)</p></li><li><p>Identifying and acquiring new clients&nbsp;</p></li><li><p>Onboarding new clients and offering basic guidance</p></li><li><p>Providing ongoing support and communication with clients after onboarding- account management</p></li></ul><h3><strong>What We Offer</strong></h3><ul><li><p>Full-time remote position, 40 hours per week</p></li><li><p>Cold calling is done between 7/8 AM and 5 PM (Middle East time zone) Monday to Friday , other backend work can be done flexible</p></li><li><p>Fixed base salary + performance-based bonuses</p></li><li><p>Structured training and onboarding</p></li><li><p>Ongoing manager support and mentorship</p></li><li><p>Opportunity to grow within a fast-evolving startup and take on more responsibilities over time</p></li></ul><p>&nbsp;</p><p>Ready to&nbsp;“GetBuild” with&nbsp;us? If you're passionate about sales and client success, and want to be a part of a growing tech-driven company - we’d love to hear from you.&nbsp;Apply now and help us build the future of construction connections.</p><p><strong>Requirements</strong></p><p><strong>Ideal candidate profile:</strong></p><ul><li><p>Minimum 2 years of experience in telesales, customer service, or telecommunications</p></li><li><p>Fluent in English and Arabic - spoken and written</p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>Organized, proactive, and client-oriented</p></li><li><p>Ability to multi-task and prioritize daily tasks</p></li><li><p>Systematic tracking of performance and providing feedback</p></li><li><p>Formal education - desirable, but not necessary</p></li></ul><p>&nbsp;</p>

<ul><li><p>Procure various category materials and services related to your assigned vertical.</p></li><li><p>Develop hierarchies of categories for both direct and indirect expenditure that can be subjected to category management and strategic procurement activities</p></li><li><p>Assess the market factors and develop specific sourcing strategies for various categories</p></li><li><p>Consolidate the overall spend of the various categories to conduct spend analysis</p></li><li><p>Manage the complete tender cycle including the commercial evaluation of bids and proposals</p></li><li><p>Identify sources of competitive advantage and value add to enhance the procurement & supply function.</p></li><li><p>Select the right type of contractual agreements with the vendors and subcontractors and manage the contract life cycle end to end.</p></li><li><p>Contract clause negotiation</p></li><li><p>Conduct commercial negotiation of high value contracts to ensure value add.</p></li><li><p>Manage supply risks</p></li><li><p>Effective management of various internal as well as external stakeholders.</p></li><li><p>Evaluate the capabilities of ERP and other procurement systems and databases for procurement and supply activities, and make recommendations to senior managers on the development and implementation of systems</p></li><li><p>Working with data analytics to improve the efficiency of the procurement & supply function</p></li><li><p>Execute Vendor Management of the assigned category</p></li><li><p>Execute Vendor Performance Evaluation</p></li><li><p>Contribute to full-fill the various initiatives of the procurement function</p></li><li><p>Effective Team management</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Educational Qualification&nbsp;</strong></p><ul><li><p>University Graduate (Commerce, CIPS / IT /Marketing Background)</p></li></ul><p><strong>Work Experience&nbsp;</strong></p><ul><li><p>5-7 years of experience in procurement functions.</p></li></ul><p><strong>Competencies&nbsp;</strong></p><ul><li><p>Good understanding of commercial aspects of material specifications, (having exposure to general administrative / building materials / automotive and marketing requirements)</p></li><li><p>Well-versed with tendering process and contractual terms and condition</p></li><li><p>He / She should have excellent negotiating skills, knowledge of UAE market, and exposure to techno commercial aspects of local and international purchasing and to be able to work under pressure.</p></li><li><p>Well-versed with ORACLE/ YARDI ERP and procurement sourcing software but not limited to the same.</p></li><li><p>Good communication skills to be able to interact effectively with various senior level stakeholders</p></li><li><p>Having valid UAE driving license.</p></li></ul><p><strong>Languages&nbsp;</strong></p><ul><li><p>English</p></li></ul>

<ul><li><p>Proactively identify and qualify potential leads through targeted outreach and market research, ensuring alignment with ideal customer profiles.</p></li><li><p>Engage prospects in meaningful conversations to uncover their business needs, pain points, and strategic objectives.</p></li><li><p>Articulate the value proposition of our solutions clearly and persuasively, demonstrating how we can address identified challenges.</p></li><li><p>Schedule high-quality discovery calls and product demonstrations for the sales team, ensuring accurate information transfer.</p></li><li><p>Nurture relationships with prospective clients, providing timely follow-up and relevant information to move them through the sales funnel.</p></li><li><p>Maintain meticulous records of all prospect interactions and activities within the CRM system, ensuring data integrity.</p></li><li><p>Collaborate closely with the sales and marketing teams to refine lead generation strategies and campaign effectiveness.</p></li><li><p>Achieve and exceed monthly/quarterly targets for qualified appointments and pipeline generation.</p></li><li><p>Stay abreast of industry trends, competitor activities, and market developments to inform outreach strategies.</p></li><li><p>Conduct multi-channel outreach through LinkedIn, cold emails, and cold calls.</p></li><li><p>Prepare prospect research and meeting briefs for the sales team before appointments.</p></li><li><p>Assist with proposal follow-ups and track proposal status until closure.</p></li><li><p>Manage the sales pipeline and CRM through all stages (lead → appointment → proposal → won/lost).</p></li><li><p>Create and refine personalized outreach messages, including email sequences, LinkedIn messages, and call scripts.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business, Marketing, Communications, or a related field is preferred.</p></li><li><p>Proven track record of successfully scheduling qualified meetings and contributing to sales pipelines.</p></li><li><p>Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales engagement platforms is essential.</p></li><li><p>Minimum of 2-3 years of experience in a sales development, business development, or appointment setting role.</p></li><li><p>Exceptional verbal and written communication skills, with the ability to articulate complex ideas concisely.</p></li><li><p>Strong active listening skills and a genuine curiosity to understand prospect needs.</p></li><li><p>Resilience and a positive attitude, capable of handling rejection and maintaining motivation.</p></li><li><p>Self-motivated and highly organized, with excellent time management abilities.</p></li><li><p>Comfortable with cold calling, email outreach, and social selling techniques.</p></li><li><p>Prior experience in a digital marketing agency or selling digital marketing, SaaS, or healthcare-related services will be an added advantage.</p></li></ul>