Strategic Planning Manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To develop, implement, and monitor the organization’s corporate strategy and performance management framework, ensuring alignment with government agendas and supporting executive decision-making.</p><p>&nbsp;</p><p><b>Key Responsibilities</b></p><ul><li>Develop, review, and update corporate strategies, objectives, and implementation plans.</li><li>Align organizational strategies with government and sectoral agendas.</li><li>Design and manage performance frameworks including KPIs, Balanced Scorecards, dashboards, and strategic reports.</li><li>Monitor strategic performance, analyze results, and provide recommendations for improvement.</li><li>Support executive management through strategic analysis, reporting, and presentations.</li><li>Coordinate with internal and external stakeholders to ensure effective strategy execution.</li></ul><p>&nbsp;</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Minimum Requirements</b></p><p><b>&nbsp;</b></p><p><b>Education</b></p><ul><li>Bachelor’s degree in Strategic Planning, Business Administration, Public Administration, Economics, Management, MIS, or a related field.</li><li><b>Master’s degree preferred.</b></li></ul><p><b>&nbsp;</b></p><p><b>Experience</b></p><ul><li><b>Minimum 10 years</b> of experience in Strategic Planning, Corporate Strategy, Performance Management, PMO, or Government Transformation.</li><li>Proven experience in <b>government, semi-government, or public sector entities</b>.</li></ul><p><b>&nbsp;</b></p><p><b>Core Competencies</b></p><ul><li>Strategic planning and execution</li><li>Performance management (KPIs, Balanced Scorecards)</li><li>Stakeholder and executive management</li></ul><p>Strategic analysis and repo</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Strategic Growth Manager plays a key role in driving sustainable business growth across strategic client accounts by supporting key account planning, opportunity development, and work-winning activities. Working closely with Senior Directors and account leaders, the role focuses on identifying growth opportunities, developing account strategies, coordinating business development initiatives, and leading the pursuit of new work.</span></p><br><p><span>The role acts as a strategic partner to account leadership, combining market intelligence, growth planning, and AI-enabled insights to support strategic decision-making, strengthen client relationships, identify new growth opportunities, enhance pursuit effectiveness, expand service offerings, and drive sustainable growth across key accounts.</span></p><br><br>Responsibilities:<br><p><br><span><strong>Account Strategy &amp; Growth Planning</strong></span></p><br><ul><li><p><span>Support the development and implementation of strategic account plans aligned with business objectives and client priorities.</span></p><br></li><li><p><span>Collaborate with Senior Directors and account teams to identify opportunities for account growth and market expansion.</span></p><br></li><li><p><span>Maintain account intelligence, including client priorities, stakeholder mapping, competitor activity, and market trends.</span></p><br></li><li><p><span>Monitor account performance and contribute to the development of growth initiatives and action plans.</span></p><br></li></ul><p><span><strong>Business Development &amp; Opportunity Management</strong></span></p><br><ul><li><p><span>Identify, qualify, and develop opportunities within existing and target client accounts.</span></p><br></li><li><p><span>Manage and maintain opportunity pipelines, ensuring visibility of future revenue opportunities.</span></p><br></li><li><p><span>Facilitate opportunity reviews and go/no-go decision processes.</span></p><br></li><li><p><span>Coordinate internal resources to progress opportunities through the business development lifecycle.</span></p><br></li></ul><p><span><strong>Work Winning &amp; Pursuit Leadership</strong></span></p><br><ul><li><p><span>Lead and coordinate strategic pursuits, bids, proposals, and tender submissions.</span></p><br></li><li><p><span>Develop win themes, value propositions, and pursuit strategies that align with client needs and business priorities.</span></p><br></li><li><p><span>Work closely with technical, operational, and commercial teams to produce high-quality, competitive submissions.</span></p><br></li><li><p><span>Capture lessons learned and drive continuous improvement in pursuit and bidding processes.</span></p><br></li></ul><p><span><strong>Client Engagement Support</strong></span></p><br><ul><li><p><span>Support Senior Directors in the planning and execution of client engagement activities.</span></p><br></li><li><p><span>Prepare account reviews, growth presentations, client briefings, and strategic planning workshops.</span></p><br></li><li><p><span>Assist in strengthening relationships with key stakeholders through coordinated engagement and value-driven interactions.</span></p><br></li><li><p><span>Ensure client feedback and market insights are captured and incorporated into account strategies.</span></p><br></li></ul><p><span><strong>Client &amp; Market Insight</strong></span></p><br><ul><li><p><span>Monitor market trends, client priorities, and industry developments to support account and growth planning.</span></p><br></li><li><p><span>Gather and analyse client and market intelligence to identify emerging opportunities.</span></p><br></li><li><p><span>Support account leadership with strategic insights and recommendations that inform business planning and client engagement.</span></p><br></li></ul><p><span><strong>Innovation &amp; AI Enablement</strong></span></p><br><ul><li><p><span>Promote the use of AI-enabled tools and digital solutions to enhance business development, account planning, and pursuit management.</span></p><br></li><li><p><span>Identify opportunities to improve efficiency, knowledge sharing, and decision-making through technology and innovation.</span></p><br></li><li><p><span>Support the adoption of best practices and continuous improvement initiatives across growth and work-winning activities</span></p><br></li></ul><br>Qualifications:<br><p><span><strong>Key Competencies</strong></span></p><br><ul><li><span>Strategic thinking..</span></li><li><span>Business development and opportunity management.</span></li><li><span>Bid and pursuit leadership.</span></li><li><span>Account planning and growth strategy.</span></li><li><span>Stakeholder engagement and relationship management.</span></li><li><span>Market analysis and competitive intelligence.</span></li><li><span>Influencing and collaboration across multidisciplinary teams.</span></li><li><span>AI and technology adoption. </span></li><li><span>Strong communication, presentation, and facilitation skills.</span></li></ul><p><span><strong>Success Measures</strong></span></p><br><ul><li><span>Growth in opportunity pipeline and conversion rates.</span></li><li><span>Revenue growth across strategic accounts.</span></li><li><span>Quality and execution of account growth plans.</span></li><li><span>Identification and development of new opportunities.</span></li><li><span>Contribution to client retention and account expansion.</span></li><li><span>Effective collaboration with account leadership and delivery teams.</span></li></ul><p><span>What if you could do the kind of work the world needs?</span><br><span>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.</span></p><br> </div>

???? We’re Hiring: Resilience & Business Strategy Consultant???? Employment Type: Full-Time???? Level: Mid-Level to Senior We are seeking a strategic, analytical, and forward-thinking Resilience & Business Strategy Consultant to help organizations strengthen business resilience, manage strategic risks, and develop sustainable growth strategies. This role will work closely with senior leadership, management teams, and key stakeholders to identify vulnerabilities, improve organizational capabilities, and build strategies that enable businesses to adapt, grow, and perform effectively in changing environments.???? Key Responsibilities• Develop and implement business resilience and strategic growth strategies aligned with organizational objectives.• Assess business models, operational capabilities, organizational structures, and strategic risks.• Identify potential business disruptions, vulnerabilities, dependencies, and emerging risks.• Develop resilience frameworks, strategic roadmaps, contingency plans, and business improvement initiatives.• Conduct market, competitor, industry, and organizational performance analysis.• Identify opportunities for revenue growth, market expansion, operational efficiency, and long-term value creation.• Support business continuity, crisis preparedness, operational resilience, and risk mitigation initiatives.• Work with senior leadership to define strategic priorities, resilience objectives, and measurable business outcomes.• Develop and monitor KPIs, risk indicators, resilience metrics, and strategic performance measures.• Evaluate business processes and identify opportunities for optimization, automation, cost reduction, and improved operational efficiency.• Support organizational transformation, change management, restructuring, and strategic improvement initiatives.• Conduct scenario planning, risk assessments, and business impact analysis to support executive decision-making.• Develop business cases, strategic reports, executive presentations, and actionable recommendations.• Facilitate strategic planning sessions, resilience workshops, risk reviews, and executive discussions.• Collaborate with Finance, Operations, IT, HR, Risk, Compliance, and other departments on resilience and growth initiatives.• Monitor market developments, regulatory changes, technology trends, and competitive threats that may impact business resilience.• Track implementation of strategic initiatives and recommend corrective actions and continuous improvements.✅ Requirements• Proven experience in business strategy, resilience consulting, management consulting, risk management, business continuity, or a related field.• Strong understanding of business resilience, strategic planning, risk management, organizational performance, and business growth.• Experience working with senior executives, management teams, or corporate clients.• Strong analytical, strategic-thinking, and problem-solving abilities.• Ability to assess complex business challenges and develop practical, scalable solutions.• Strong understanding of business continuity, operational resilience, risk mitigation, and organizational transformation.• Excellent communication, presentation, facilitation, and stakeholder management skills.• Experience with business impact analysis, scenario planning, crisis management, or transformation programs is preferred.• Knowledge of digital transformation, technology risk, process improvement, or enterprise systems is an advantage.• Strong proficiency in Microsoft Excel and Power Point; experience with BI, GRC, ERP, or risk management tools is preferred.• Strong project management and organizational skills with the ability to manage multiple strategic initiatives.• Ability to influence senior stakeholders and communicate complex risks and strategies clearly.• Bachelor’s degree in Business Administration, Management, Finance, Risk Management, Economics, Strategy, or a related field is preferred.• Professional certifications such as PMP, PRINCE2, CBCI, MBCI, ISO 22301, CRISC, or related risk and resilience certifications are an advantage.• MBA or advanced qualification in Business Strategy, Risk, Resilience, or Management is an advantage.???? What We Offer• Opportunity to help organizations build resilient, adaptable, and sustainable business models.• Exposure to business strategy, risk management, operational resilience, business continuity, transformation, and growth initiatives.• Opportunity to work directly with senior executives, business leaders, and cross-functional teams.• Career progression into Senior Resilience Consultant, Business Strategy Manager, Risk & Resilience Director, Business Transformation Director, Chief Resilience Officer, Chief Risk Officer (CRO), or Chief Strategy Officer (CSO) roles.• A strategic, collaborative, and forward-thinking work environment.• Executive mentorship, professional training, and development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.

<p>My client a leading real estate developer in Abu Dhabi requires an Associate Urban Designer to lead the creation of innovative, sustainable, and commercially successful urban environments across a portfolio of major residential, mixed-use, waterfront, hospitality, and destination developments. Working within the Master Planning and Design team, this role is responsible for transforming development strategies into high-quality urban design solutions that create vibrant, people-focused communities. The successful candidate will lead the urban design process from early visioning through concept and master planning, ensuring projects balance placemaking, commercial objectives, infrastructure integration, sustainability, and long-term value. Key Responsibilities Urban Design Leadership * Lead the development of urban design concepts for large-scale master-planned communities, mixed-use districts, waterfront developments, and destination projects. * Translate development objectives into innovative urban frameworks, neighbourhood structures, and place-making strategies. * Develop land-use plans, movement networks, density strategies, block layouts, and public realm concepts that support commercially successful developments. * Establish the character, identity, and spatial quality of projects through high-quality urban design. Master Planning & Design Development * Lead projects from visioning and concept design through master planning and planning approval stages. * Prepare and review urban design frameworks, design guidelines, public realm strategies, and development principles. * Test development scenarios to optimise land use, density, connectivity, and commercial performance. * Ensure urban design proposals respond effectively to planning policies, infrastructure requirements, environmental considerations, and market demands. Consultant & Stakeholder Management * Manage and coordinate international urban design, architecture, landscape, transport, and infrastructure consultants. * Lead design workshops, visioning sessions, and multidisciplinary coordination meetings. * Review consultant submissions to ensure compliance with approved design strategies and project objectives. * Prepare consultant briefs, scopes of work, and technical requirements for urban design commissions. Collaboration & Project Integration * Work closely with Development, Architecture, Landscape, Infrastructure, Engineering, Commercial, and Project Delivery teams. * Ensure urban design solutions integrate effectively with architecture, transport, utilities, sustainability, and delivery strategies. * Balance design excellence with commercial viability, programme requirements, and construction considerations. Presentation & Design Governance * Present urban design strategies and recommendations to executive leadership, government authorities, and key stakeholders. * Support design governance through structured design reviews and quality assurance processes. * Ensure projects maintain consistency with approved visions, planning principles, and corporate design standards. Innovation & Best Practice * Research international precedents, emerging planning trends, and innovative urban development practices. * Promote sustainable design, walkability, smart city principles, and resilient community planning. * Contribute to the continuous improvement of urban design standards, processes, and methodologies across the organisation. Team Leadership * Mentor and develop junior urban designers and support the growth of design capability within the team. * Foster a collaborative, creative, and high-performing design culture. * Share knowledge and promote design excellence across multidisciplinary teams.</p><p>Qualifications * Bachelor's or Master's Degree in Urban Design, Urban Planning, Architecture, or a related discipline. * Professional membership with a recognised planning or architectural institution is advantageous. Experience * 12-15 years' experience in urban design, master planning, or city planning. * Minimum of 3 years of UAE Experience * Proven experience delivering large-scale master-planned communities, mixed-use developments, waterfront projects, destination developments, or major urban regeneration schemes. * Experience leading multidisciplinary consultant teams from concept through planning approval. * Background working for a leading developer, master developer, or internationally recognised urban design or architectural consultancy. * Exceptional urban design and master planning expertise. * Strong understanding of placemaking, walkability, public realm design, neighbourhood planning, and urban character. * Ability to translate strategic development objectives into practical, high-quality urban design solutions. * Excellent design review and critical thinking skills. * Strong graphic communication and presentation abilities, including sketching, diagrams, and visual storytelling.</p>

<p>Position Title: Jr. Planner Employment Type: Full Time Salary AED: up to 6,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: ? Manage seasonal buying files, shipment/PO tracking, and ensure accurate inventory and delivery updates in the ERP system. ? Support sales forecasting and OTB (Open-To-Buy) planning by analyzing brand/category sales history, stock levels, and inventory requirements. ? Monitor inventory performance, including stock levels, sell-through rates, slow-moving items, and recommend actions for stock optimization. ? Prepare reports and analysis on sales, inventory, pricing, and category performance to identify business opportunities and support decision-making.</p><p>Qualifications: ? Bachelor’s degree in Business Administration, Supply Chain, Fashion Merchandising, Commerce, Retail Management, Marketing, or a related field. ? 2–3 years of experience in demand planning or supply chain, preferably within the fashion or retail industry. ? Hands-on experience in OTB (Open-To-Buy) planning, inventory management, allocation, replenishment, and sales forecasting. ? Proficiency in ERP systems such as SAP or Oracle, with strong analytical and reporting skills. How to Apply: Send your CV in word format to: JOBSRETAIL2020 AT GMAIL DOT COM and use “Jr. Planner” as email subject</p>

Nova International General Contracting is a well established UAE-based company dedicated to delivering excellence in general contracting and construction, specialized in executing branded residences. We are committed to the highest standards of quality, innovation, and client satisfaction in every project we undertake. Our ambition is to grow as a trusted partner and deliver landmark developments that shape the future of the UAE’s built environment. Join us as we set new benchmarks in construction and project delivery.<br><br>Job Description<br><br>The Senior Cost Control Engineer is responsible for overseeing and managing the cost control function across major construction projects. With 12–15 years of extensive experience in the contracting industry, the ideal candidate brings strong analytical skills, deep understanding of project cost structures, and the ability to implement effective cost management strategies. This role ensures accurate cost tracking, forecasting, and reporting to support project profitability and organizational financial goals.<br><br>Key Responisibilities<br><br> Cost Planning & Budget Development Prepare detailed project budgets, baseline cost plans, and cost breakdown structures (CBS). Review tender estimates and align project budgets with awarded contract values. Develop cost control procedures, templates, and reporting formats for project teams. Establish cost codes and ensure proper allocation of costs across project activities. Cost Monitoring & Control Track and monitor project expenditures, commitments, and cost-to-complete values. Analyze variances between actual costs, budgeted costs, and forecasted values. Identify cost overruns, inefficiencies, and financial risks, and recommend corrective actions. Monitor productivity rates, resource usage, and material consumption to ensure cost efficiency. Coordinate with procurement, planning, and site teams to validate cost data. Forecasting & Financial Reporting Prepare monthly cost reports, dashboards, and financial summaries for management review. Update cost-to-complete forecasts and cash flow projections. Conduct trend analysis and scenario modeling to support decision-making. Ensure accurate reporting of WIP (Work in Progress) and earned value metrics. Change Management & Claims Support Evaluate cost impacts of variations, change orders, and design modifications. Prepare cost impact assessments and support commercial teams in pricing variations. Coordinate with planning and QS teams to prepare claims and EOT justifications. Maintain detailed records of changes, approvals, and cost adjustments. Subcontractor & Supplier Cost Oversight Review subcontractor and supplier cost proposals for accuracy and compliance. Monitor subcontractor cost performance and validate payment applications. Ensure alignment between subcontractor budgets and project cost plans. Support procurement teams with cost benchmarking and market price analysis. Systems, Processes & Continuous Improvement Utilize ERP and cost management software to maintain accurate cost data. Improve cost control processes, reporting tools, and data accuracy. Train and mentor junior cost engineers and project staff. Support internal and external audits by providing required cost documentation. Coordination & Stakeholder Communication Work closely with project managers, planners, QS teams, and finance departments. Participate in project review meetings and present cost performance updates. Communicate cost risks, opportunities, and recommendations to senior management. Ensure transparency and accuracy in all cost-related communications.<br><br>Qualifications<br><br>Education<br><br>Bachelor’s degree in Civil Engineering, Quantity Surveying, Project Management, or related field. Professional certifications such as CCP (Certified Cost Professional), PMP, or RICS are an advantage.<br><br>Experience<br><br>12–15 years of experience in cost control within a contracting or construction company. Strong background in large-scale civil, infrastructure, or MEP projects. Proven experience in budgeting, forecasting, cost reporting, and financial analysis. Hands-on experience with ERP systems and cost control software (e.g., Primavera, SAP, Oracle).<br><br>Skills & Competencies<br><br>Advanced knowledge of cost control principles, project accounting, and financial analysis. Strong analytical and numerical skills with high attention to detail. Proficiency in MS Excel, ERP systems, and project control tools. Excellent communication, coordination, and presentation skills. Ability to work under pressure and manage multiple priorities. Strong problem-solving skills and strategic thinking. High level of integrity, accuracy, and professionalism.<br><br>Additional Information<br><br>Nova International General Contracting is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect. Employment decisions are made based on qualifications, experience, and business requirements, without unlawful discrimination, and in accordance with applicable UAE labor and employment laws. All hiring and employment is subject to compliance with UAE regulatory requirements, including those relating to work permits and residency visas, where applicable.

Summary<br>The Head – Budgeting, Analytics & Insights is responsible for leading Finance House’s enterprise-wide budgeting, financial planning, business analytics, performance management, and management reporting functions while serving as a strategic finance partner to executive leadership. The role drives data-driven decision-making through advanced financial analysis, forecasting, KPI governance, and business insights that support profitability, operational efficiency, and business growth.<br>The incumbent will oversee budgeting and forecasting cycles, business performance analysis, and reporting frameworks while driving automation, business intelligence, and analytics transformation initiatives to enhance financial visibility, reporting accuracy, and strategic planning capabilities. The role also partners closely with business leaders and cross-functional stakeholders to identify opportunities, manage financial risks, optimize resource allocation, and support strategic initiatives within a dynamic banking and financial services environment.<br>Major Responsibilities<br>Budgeting & Financial Planning<br>Lead the annual budgeting, forecasting, and long-term financial planning processes for all business units. Develop robust financial models, planning assumptions, and forecasting methodologies to improve financial visibility and planning accuracy. Coordinate with business leaders to review and consolidate budgets, ensuring alignment with strategic and financial objectives. Monitor budget utilization and financial performance against approved plans and recommend corrective actions where necessary. Lead rolling forecasts, scenario analysis, sensitivity assessments, and stress-testing exercises to support strategic planning and business continuity. Support management in evaluating investment plans, business expansion opportunities, and cost optimization initiatives. Prepare executive-level budgeting reports, planning presentations, and financial summaries for senior management review.<br>Analytics & Business Insights<br>Lead enterprise-wide financial and business analytics initiatives to support strategic and operational decision-making. Conduct detailed analysis of profitability, revenue trends, cost structures, operational efficiency, and business performance across products and business lines. Develop meaningful financial and operational insights to support business growth, performance improvement, and resource optimization. Identify key business drivers, performance gaps, risks, and emerging trends and provide actionable recommendations to management. Perform financial modelling, scenario analysis, and business case evaluations to support strategic initiatives and investment decisions. Develop predictive and trend-based analytical frameworks to improve forecasting accuracy and business performance monitoring. Promote a data-driven culture through effective use of analytics, reporting, and business intelligence tools.<br>Management Reporting & Performance Management<br>Oversee the preparation of management dashboards, KPI scorecards, performance reports, and executive presentations. Ensure timely, accurate, and insightful monthly, quarterly, and annual reporting to senior management. Monitor key performance indicators across business units and provide detailed commentary on financial and operational performance. Conduct variance analysis between actual performance, budgets, and forecasts and highlight areas requiring management attention. Establish and maintain standardized performance management frameworks and reporting structures across the organization. Support executive leadership with strategic insights and recommendations to improve profitability, efficiency, and overall business performance.<br>Reporting Automation & Business Intelligence<br>Lead automation and enhancement of budgeting, analytics, and reporting processes to improve efficiency, scalability, and reporting accuracy. Drive implementation and optimization of Power BI dashboards and business intelligence solutions across the organization. Collaborate with Technology and Data teams to strengthen data quality, reporting infrastructure, and analytics capabilities. Reduce manual reporting dependencies through automation, workflow optimization, and digital transformation initiatives. Continuously improve reporting turnaround time, visualization standards, and analytical capabilities through process enhancements and technology adoption.<br>Stakeholder Management & Leadership<br>Serve as a strategic advisor and finance business partner to executive management and business heads. Build strong working relationships across Finance, Treasury, Operations, Risk, Technology, and Business functions to support organizational goals. Lead, mentor, and develop the Budgeting, Analytics & Insights team to build strong technical and analytical capabilities. Foster a culture of accountability, collaboration, innovation, and continuous improvement within the function. Ensure effective workload management, employee development, and succession planning within the department.<br>Knowledge & Skill Requirements<br>Technical & Functional Skills<br>Strong expertise in budgeting, forecasting, financial planning & analysis (FP&A), business analytics, and management reporting. Advanced knowledge of financial modelling, profitability analysis, KPI frameworks, and performance management methodologies. Strong analytical and quantitative skills with the ability to interpret complex financial and operational data. Advanced proficiency in Power BI, Excel, and business intelligence tools. Good understanding of banking and financial services business models, products, and performance drivers.<br>Qualifications<br>Bachelor’s Degree in Finance, Accounting, Economics, Business Administration, Data Analytics, or a related discipline. Master’s Degree such as MBA or equivalent is preferred. Professional accounting qualification such as CA, CPA, ACCA, or CMA is mandatory.<br>Experience<br>Minimum 12–15 years of experience in Budgeting, FP&A, Business Analytics, and Management Reporting within Banking or Financial Services. Minimum 5 years of experience in a senior leadership role managing budgeting, analytics, or financial planning functions. Proven experience in financial analytics, business intelligence, reporting automation, and performance management. Demonstrated track record in driving strategic insights, process improvements, and data-driven decision-making initiatives.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.</p><br><p><span>As <strong>Lead AI Cyber Security Engineer</strong>, you will own the end-to-end security posture of the AI layer</span><span>. You’ll engineer guardrails, red-team live agents, design zero-trust controls, and defend our architecture directly to the client’s CISO and regional regulators (CBUAE)</span><span>.</span> </p><br><strong>Key Responsibilities</strong><ul><li><p><span><strong>AI &amp; LLM Security:</strong> Engineer prompt injection defences, output schema validation, jailbreak resistance, and deterministic guardrails around tool execution</span><span>.</span> </p><br></li><li><p><span><strong>Red Teaming &amp; Threat Modelling:</strong> Lead adversarial testing (indirect prompt injection, tool abuse, context exfiltration) and automate attack suites into CI/CD pipelines</span><span>.</span> </p><br></li><li><p><span><strong>Zero-Trust Architecture:</strong> Design secure AI-to-API communication (mTLS, OAuth 2.0/OIDC) to ensure AI reasoning can never touch core ledgers without explicit policy checks</span><span>.</span> </p><br></li><li><p><span><strong>Compliance &amp; Auditability:</strong> Architect Model Risk Management (MRM) controls, CBUAE compliance mechanisms, and tamper-evident audit trails for every agent action</span><span>.</span> </p><br></li><li><p><span><strong>DevSecOps &amp; Leadership:</strong> Enforce security gates in CI/CD, conduct pod-level design reviews, and present security postures to executive client stakeholders</span><span>.</span> </p><br></li></ul><strong>Requirements</strong><ul><li><p><span><strong>8+ years</strong> of hands-on Security Engineering experience (Zero-Trust, API security, DevSecOps, Cloud/K8s security)</span><span>.</span> </p><br></li><li><p><span><strong>2+ years</strong> securing LLM or agentic systems in production</span><span>.</span> </p><br></li><li><p><span><strong>Hands-on Red Teaming:</strong> Strong practical experience with OWASP Top 10 for LLMs, jailbreaks, and guardrail engineering</span><span>.</span> </p><br></li><li><p><span><strong>Fintech / Banking Background:</strong> Experience with PCI-DSS, transactional logging, and banking regulatory frameworks (CBUAE/DFSA preferred)</span><span>.</span> </p><br></li><li><p><span><strong>Technical Degree:</strong> Computer Science, Cyber Security, or equivalent</span><span>. Relevant certs (CISSP, CCSP, OSCP) or published AI security research are a plus</span><span>.</span></p><br></li></ul><p>This job can be filled in <strong>Dubai/UAE</strong>.</p><br><p>Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.</p><br><p>We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.</p><br><p>Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here:&nbsp;Globant Experience Guide.</p><br> </div>

<ul><li><p>Define and drive the company's quality management strategy, policies, and continuous improvement initiatives. · Establish and maintain the company's ISO 9001 Quality Management System. · Lead and develop the QAQC department including Senior Engineers, Engineers, and Inspectors. · Oversee audit programmes, ITPs, NCR management, and quality reporting across all active projects. · Engage with clients, consultants, and UAE regulatory authorities on quality-related matters. · Review and approve project quality plans, inspection and test plans, and method statements. · Implement lessons-learned processes and root cause analysis frameworks. · Report quality KPIs to senior management and board level.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Civil Engineering or related field; Master's preferred. · 25+ years of construction industry experience with 5+ years as QAQC Director at a Tier 1 UAE contractor. · ISO 9001 Lead Auditor certification (mandatory). · In-depth knowledge of UAE authority quality requirements and construction standards. · Strong leadership, strategic thinking, and stakeholder management skills</p></li></ul>

<ul><li>Spearhead the conceptualization and strategic direction of all landscape experience design projects, ensuring alignment with brand vision and user needs.</li><li>Lead and mentor a team of landscape designers, fostering a collaborative and innovative environment that drives creative excellence.</li><li>Oversee the entire design process from initial concept development through detailed design, documentation, and site implementation for complex projects.</li><li>Integrate cutting-edge technology and sustainable practices into landscape designs, enhancing user engagement and environmental responsibility.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Landscape Architecture or a related design field from an accredited institution.</li><li>Minimum of 10-15 years of progressive experience in landscape architecture and experience design, with a proven track record of leading significant projects.</li><li>Professional licensure (e.g., MLA, RLA) is highly preferred.</li><li>Extensive portfolio showcasing innovative and user-centric landscape designs for diverse scales and typologies, including public spaces, resorts, and corporate campuses.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>One of our clients in Dubai is looking for Operation Manager (Fast food), overseeing restaurants in UAE. Own day-to-day standards, GM development, local sales growth, cost control and compliance. Floor-focused (60–70% in restaurants). Not a strategic director role — this is operational excellence and store-leader development.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Current or recent experience in UAE or wider GCC restaurant operations.</li><li>Sports bar, bar-and-grill or licensed casual dining background.</li><li>Experience managing remote or geographically dispersed units.</li><li>Familiarity with delivery platforms and online ordering systems.</li><li>Experience managing remote or geographically dispersed units.</li><li>Familiarity with delivery platforms and online ordering systems.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li>8–12 years restaurant operations; minimum 3 years multi-unit leadership (3–5 restaurants)Restaurant-level P&amp;L accountability: COGS, labour cost, food safety, profitability.Track record of growing sales and improving guest satisfaction (NPS/OSAT) at multiple units.</li> </ul> <br> <br><br> </div>

<p><strong>Financial Models</strong></p><ul><li><p>Working independently with the operation teams develop, deliver, and implement financial models and financial modelling tools for project financing, corporate financing, and other projects.</p></li><li><p>Responsible for ensuring the availability and adequacy of data used in the models is of sufficient quality (acceptable by the banks) by establishing procedures for collecting information and building appropriate checks and controls.</p></li><li><p>Responsible for providing good quality, timely, and easy-to-understand financial advice to operational teams in a way that non-specialists can readily understand.</p></li><li><p>Update financial models on a periodic basis to keep up-to-date results available.</p></li><li><p>Implement scenarios and present them to management for decision-making.</p></li></ul><p><strong>Project Financing Coordination and Project Costing</strong></p><ul><li><p>Coordinate the due diligence process of projects, liaising with financial and technical advisors to update the financing model.</p></li><li><p>Support and work with project technical teams/managers who lead strategic planning, business analysis, and other internal consulting projects that drive high-impact improvements and profitable growth.</p></li><li><p>Participate in the analysis of actual results, drawing conclusions by working closely with the project team, EGA business research team, and line manager to establish robust business cases.</p></li></ul><p><strong>Presentations and Reporting</strong></p><ul><li><p>Develop strategic presentations, proposals, and analyses for both internal and external audiences as requested by management.</p></li><li><p>Prepare, gather, and synthesize information to assist in monitoring, tracking, and refining initiatives in coordination with relevant business areas.</p></li></ul><p><strong>Lenders’ Requirements</strong></p><ul><li><p>Provide the necessary financial information as required by lenders, including periodic covenant computation as required by management and lenders.</p></li></ul><p><strong>Support Project Management / Strategic Initiatives Execution</strong></p><ul><li><p>Proactively provide special project support and perform other job-related duties by updating and maintaining relevant analyses and presentations.</p></li><li><p>Work closely with the EGA business analysis function to ensure alignment of long-term financial requirements and performance.</p></li></ul><p><strong>Relationship Management</strong></p><ul><li><p>Develop and maintain effective business relationships with potential customers, multi-user infrastructure co-users, commercial and financial institutions, consultants, process owners, and all relevant internal and external stakeholders while maintaining the highest standards of business ethics.</p></li></ul><p><strong>Policies, Processes & Procedures</strong></p><ul><li><p>Prepare financial model user guides and a terms dictionary to allow easy access to models and ensure they are readily understood by non-specialists.</p></li></ul><p><strong>Authority / Decision Making</strong></p><ul><li><p>Think within established policies, procedures, standards, and precedents while representing Finance at a senior level on project teams.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Economics, Finance, Accounting or equivalent</p></li><li><p>Post graduate management qualification (ie ACA, ACCA, ACMA, CFA).</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>5-8 years of experience in financial modelling and dealing with financing activities in a reputable organization;</p></li><li><p>An in-depth understanding of financial modelling and a working knowledge of accountancy</p></li><li><p>Knowledge of work flow/process mapping & of industry best practices;</p></li></ul><p>Skills:</p><ul><li><p>Ability to analysis complex information including numerical analysis, present key conclusions and withstand challenge from internal and external audiences</p></li><li><p>Ability to use a number of financial modelling software packages</p></li><li><p>Strong problem solving skills</p></li><li><p>Delivering high quality decisions to a demanding schedule</p></li><li><p>Excellent attention to detail</p></li><li><p>Ability to work and collaborate with a number of multi-disciplinary projects or teams</p></li><li><p>Ability to deal with people at all levels and join up thinking strategically</p></li><li><p>Ability to communicate complex issues, written and verbal, to non-specialists</p></li><li><p>Self-motivated and able to manage own workload</p></li><li><p>Working with a high degree of autonomy A thorough understanding of the importance of data integrity</p></li><li><p>Excellent communications and inter-personal relations skills</p></li><li><p>Ability to work independently and with others at all levels with the organization.</p></li></ul>

Role Description The IT Manager / Strategy Manager is responsible for leading technology initiatives while supporting the development and execution of business strategies that drive operational excellence, digital transformation, and long-term organizational growth. This role bridges information technology and strategic planning by aligning technology capabilities with business objectives and ensuring the successful delivery of strategic initiatives. Key responsibilities include developing and implementing IT strategies, technology roadmaps, and business improvement plans that support organizational priorities. The role evaluates business needs, identifies technology opportunities, and recommends innovative solutions that improve efficiency, scalability, security, and overall business performance. The position oversees IT projects, system implementations, and process optimization initiatives while ensuring effective resource planning, risk management, and stakeholder communication. It collaborates with cross-functional teams to gather business requirements, define project objectives, and translate strategic goals into practical technology solutions. The role analyzes business performance, operational processes, market trends, and emerging technologies to identify opportunities for continuous improvement and competitive advantage. It also prepares strategic reports, business cases, performance dashboards, and recommendations to support executive decision-making. In addition, the role contributes to governance, policy development, technology standards, cybersecurity awareness, and organizational change initiatives while promoting best practices in project management, digital innovation, and business strategy execution. Qualifications Strong understanding of information technology management, business strategy, digital transformation, project management, and organizational planning. Ability to align technology initiatives with business objectives. Knowledge of enterprise systems, IT infrastructure, cloud technologies, cybersecurity principles, business process improvement, and technology governance. Familiarity with enterprise architecture and IT service management concepts is an advantage. Proficiency in project management methodologies, business analysis, data analysis, reporting tools, spreadsheet applications, and business intelligence platforms. Strong analytical, strategic thinking, and problem-solving skills with the ability to evaluate business challenges, assess technology solutions, and develop actionable recommendations. Excellent leadership, communication, and stakeholder management skills with the ability to collaborate effectively across technical and business teams, present strategic recommendations, and manage multiple initiatives in a dynamic environment. Strong organizational skills, adaptability, sound judgment, and a commitment to continuous improvement, innovation, and delivering measurable business value through technology and strategic planning.

Role Description The IT Manager / Strategy Manager is responsible for leading technology initiatives while supporting the development and execution of business strategies that drive operational excellence, digital transformation, and long-term organizational growth. This role bridges information technology and strategic planning by aligning technology capabilities with business objectives and ensuring the successful delivery of strategic initiatives. Key responsibilities include developing and implementing IT strategies, technology roadmaps, and business improvement plans that support organizational priorities. The role evaluates business needs, identifies technology opportunities, and recommends innovative solutions that improve efficiency, scalability, security, and overall business performance. The position oversees IT projects, system implementations, and process optimization initiatives while ensuring effective resource planning, risk management, and stakeholder communication. It collaborates with cross-functional teams to gather business requirements, define project objectives, and translate strategic goals into practical technology solutions. The role analyzes business performance, operational processes, market trends, and emerging technologies to identify opportunities for continuous improvement and competitive advantage. It also prepares strategic reports, business cases, performance dashboards, and recommendations to support executive decision-making. In addition, the role contributes to governance, policy development, technology standards, cybersecurity awareness, and organizational change initiatives while promoting best practices in project management, digital innovation, and business strategy execution. Qualifications Strong understanding of information technology management, business strategy, digital transformation, project management, and organizational planning. Ability to align technology initiatives with business objectives. Knowledge of enterprise systems, IT infrastructure, cloud technologies, cybersecurity principles, business process improvement, and technology governance. Familiarity with enterprise architecture and IT service management concepts is an advantage. Proficiency in project management methodologies, business analysis, data analysis, reporting tools, spreadsheet applications, and business intelligence platforms. Strong analytical, strategic thinking, and problem-solving skills with the ability to evaluate business challenges, assess technology solutions, and develop actionable recommendations. Excellent leadership, communication, and stakeholder management skills with the ability to collaborate effectively across technical and business teams, present strategic recommendations, and manage multiple initiatives in a dynamic environment. Strong organizational skills, adaptability, sound judgment, and a commitment to continuous improvement, innovation, and delivering measurable business value through technology and strategic planning.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>An exciting opportunity for an experienced Development Manager to lead the product development, master planning and design coordination of large-scale real estate developments across the UAE. The role will oversee projects throughout the development lifecycle, working closely with internal stakeholders and external consultants to ensure developments progress efficiently, aligning with strategic objectives, programme and budget.<br><br>Client Details<br><br>Our client is a well-established real estate developer with an extensive portfolio of large-scale residential, mixed-use and master-planned developments across the UAE<br><br>Description<br>Initiate projects, prepare and coordinate the development briefsProvide support in master planning and product development, aligning projects with market demands and sustainability objectivesManage all aspects of development process including due diligence, entitlements, construction and project closeoutWork closely with the design consultants to ensure the project progresses on schedule and within budgetCoordinate with architects, engineers and specialist consultants to ensure timely project progression.Monitor project budgets, programmes and key development milestones.Review development proposals and provide commercial and technical input throughout the project lifecycle.Manage consultant appointments, contracts and deliverables.Ensure compliance with relevant UAE planning regulations, development guidelines and statutory requirements.Identify project risks and implement mitigation strategies to support successful delivery.Prepare presentations, reports and updates for senior management and key stakeholders.Support financial planning, forecasting and cost monitoring throughout the development process.<br><br><br>Profile<br><br>A successful Manager - Development should have:<br>Bachelor's degree in Engineering, Architecture, Real Estate, Finance or a related discipline.Around 13+ years of real estate development experience within the UAE market in recent timesProven experience delivering residential, mixed-use or master-planned developments.Strong understanding of development feasibility, planning approvals and development processes.Demonstrated experience preparing development briefs and coordinating multidisciplinary consultants.Ability to manage projects through early development and design stages while ensuring programme and budget compliance.Excellent stakeholder management and communication skills.Commercially minded with strong analytical and problem-solving capabilities.Experience working with leading developers or master developers within the UAE is highly desirable.<br><br><br>Job Offer<br>Competitive salary and family benefitsPermanent position based in Abu Dhabi.<br><br><br>If this role aligns with your skills and career aspirations, we encourage you to apply.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">development<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p>The Regional Shop Design-Visual Merchandise Leader is responsible for positioning the IKEA store as the leader in life at home, optimizing sales and long-term profitability through innovative store design and visual merchandising strategies. This role includes designing store layouts that enhance customer experiences across channels while ensuring sustainable growth to inspire home furnishing trends. Collaborating within the Marketing &amp; Communication &amp; Interior Design team, the leader utilizes knowledge of consumer behavior to adapt global solutions to local markets, ensuring a perfect balance between maintaining IKEA brand identity and addressing regional needs.</p><p><br></p><p><b>What You Will Do:</b></p><p>&nbsp;</p><p>Regional Support</p><ul><li>Lead and mobilize Communication &amp; Interior co-workers in planning home furnishing following the regional business calendar.</li><li>Take the lead in planning and implementing new shop design and visual merchandise solutions.</li><li>Influence and coach Shop Design co-workers to innovate and inspire range presentation in retail spaces.</li><li>Utilize consumer buying behavior knowledge to meet current and future demands.</li><li>Strengthen competitiveness of IKEA product range across the Region.</li><li>Plan, present, and implement range presentation solutions for the Region in all store areas.</li><li>Ensure IKEA product range presentation reflects the needs of people in national markets.</li><li>Develop store layout for optimal visual impact and commercial priorities.</li><li>Implement global solutions adapted for national needs.</li><li>Serve as the reference on visual merchandise competence, growing overall team skills.</li><li>Act as a change sponsor, planning and coaching co-workers in understanding processes.</li><li>Support Shop Design activities and improve customer experience through home furnishing expertise.</li><li>Contribute to the Marketing &amp; Com-In team's plan to achieve common objectives.</li><li>Measure performance in own areas to maximize efficiency and ensure performance excellence.&nbsp;</li></ul><p>&nbsp;</p><p>Coaching Store VM Managers</p><ul><li>Coach and supervise Interior Designers and Visual Merchandisers in IKEA stores.</li><li>Contribute solutions to the IKEA toolbox for transferring knowledge.</li><li>Use relevant documents for training and developing co-workers in IKEA stores.</li><li>Mentor and transfer knowledge to aspiring Interior Designers and Visual Merchandisers.</li></ul><p>&nbsp;</p><p>Projects&nbsp;</p><ul><li>Support Regional Expansion Plans including commercial planning, build-up, and opening phases.</li><li>Improve current ways of working and business practices.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Expertise in customer buying behavior and decision-making processes.</li><li>Knowledge of competitive landscape in the local market.</li><li>Leadership capabilities to effectively communicate with the IKEA tone of voice.</li><li>Strategic thinking to identify and capitalize on business opportunities.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Thorough knowledge of the Communication &amp; Interior Design department's role and responsibilities.</li><li>Passion for interior design, home furnishings, and design principles.</li><li>Broad knowledge of project management and creative processes.</li><li>Understanding of IKEA's concept, brand objectives, and operational plans.</li><li>Minimum 5 years of experience in a similar role, preferably with IKEA knowledge.</li><li>Leadership abilities to inspire peers and stakeholders within the organization.</li><li>Ability to prioritize decisions and take a holistic view of regional operations.</li><li>Competence in measuring performance and understanding KPIs.</li></ul><p>&nbsp;</p><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an exceptional <strong>Client Growth Partner</strong> to drive strategic business growth by helping enterprise clients unlock the commercial value of Artificial Intelligence.</p><p>This is not a traditional sales role. We are looking for a commercially minded AI advisor who can engage senior executives, understand complex business challenges, identify opportunities for AI adoption, and position innovative AI solutions that improve efficiency, reduce operational costs, increase productivity, and create competitive advantage.</p><p>The successful candidate will become a trusted advisor to C-level executives and business leaders, leading consultative conversations around AI strategy, digital transformation, automation, data intelligence, and emerging technologies while expanding long-term client relationships.</p><p><strong>Key Responsibilities</strong></p><p>Develop and execute account growth strategies that deliver sustained double-digit revenue growth across assigned enterprise clients.</p><p>Build trusted relationships with CEOs, CIOs, CTOs, Chief Digital Officers, Chief AI Officers and other senior decision makers.</p><p>Identify business challenges and advise clients on how AI technologies can transform operations, improve customer experience and create measurable business value.</p><p>Position AI-enabled solutions including Generative AI, Agentic AI, Machine Learning, Intelligent Automation, Data &amp; Analytics, and Digital Transformation services.</p><p>Lead value-based discussions that translate technical AI capabilities into clear commercial outcomes.</p><p>Develop strategic account plans and identify opportunities to expand services across existing and new business units.</p><p>Work closely with technical architects, AI specialists and consulting teams to develop compelling client solutions.</p><p>Shape commercial proposals, business cases and executive presentations.</p><p>Lead commercial negotiations through procurement and contracting processes.</p><p>Represent the organisation at executive meetings, networking events and industry conferences.</p><p>Secure executive references, testimonials and long-term strategic partnerships with clients.</p><p><strong>Key Performance Outcomes</strong></p><p>Deliver a minimum of <strong>15% year-on-year growth</strong> across assigned accounts.</p><p>Consistently achieve and exceed quarterly and annual revenue targets.</p><p>Expand client engagement across multiple service lines.</p><p>Establish trusted advisor relationships with executive stakeholders.</p><p>Successfully position AI as a strategic business capability within client organisations.</p><p>Generate high-value consulting and technology opportunities.</p><p>Maintain exceptional levels of client satisfaction and retention.</p><p>d responsible AI principles</p><p>Business Process Automation</p><p>CRM platforms (Salesforce, HubSpot or Microsoft Dynamics)</p><p>Enterprise Digital Transformation programmes</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Personal Attributes</strong></p><p>We're looking for someone who is:</p><p>A highly credible executive communicator.</p><p>Commercially driven with a consultative approach.</p><p>Passionate about emerging AI technologies.</p><p>Able to translate technical concepts into business outcomes.</p><p>Confident presenting to executive leadership teams.</p><p>Strategic thinker with strong business acumen.</p><p>Highly motivated, resilient and results focused.</p><p>Collaborative and able to work effectively with consulting and technical delivery teams.</p><p><strong>Essential Experience:</strong></p><p>Applicants should demonstrate: Minimum 10 years' experience in enterprise sales, strategic account management, technology consulting or business development. Proven success selling AI, Digital Transformation, Cloud, Data, Technology Consulting or Enterprise Software solutions. Demonstrable experience advising organisations on AI adoption and digital transformation initiatives. Strong understanding of current AI technologies including: Generative AI Large Language Models (LLMs) AI Agents Machine Learning Intelligent Automation Data Analytics Predictive Analytics Experience working with enterprise and government clients within the UAE or GCC. Strong commercial negotiation and deal structuring experience. Track record of consistently exceeding revenue targets. Technical &amp; Industry Knowledge The ideal candidate will have practical knowledge of: Microsoft Copilot Microsoft Azure AI OpenAI AWS AI Services Google Vertex AI AI governance an</p><p><strong>What Success Looks Like</strong></p><p>Within your first 12 months, you will have:</p><ul><li><p>Built trusted relationships with senior executives across key enterprise accounts.</p></li><li><p>Identified and converted significant AI transformation opportunities.</p></li><li><p>Expanded existing client accounts through consultative engagement.</p></li><li><p>Helped clients implement AI solutions that deliver measurable business outcomes including cost reduction, operational efficiency, improved decision making and competitive advantage.</p></li><li><p>Established yourself as a recognised AI business advisor within the UAE market.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Lead the management, development, and optimization of assigned commercial channels and strategic partner relationships to achieve channel revenue targets, maximize sales and channel performance, and expand commercial opportunities. The role is responsible for quarterly channel and sales planning, partner performance and sales enablement, commercial opportunity qualification, channel development, commercial negotiations, revenue forecasting, and cross-functional execution, while ensuring alignment with approved commercial strategies, contractual requirements, and governance frameworks.</span></span></p><br><br><p><span><span>1.</span><span>Key Accountabilities</span></span></p><br><br><p><span><span>-</span><span>Develop and execute channel plans and initiatives aligned with the approved commercial strategy to achieve channel revenue targets, strengthen market reach, and maximize the performance of assigned commercial channels.</span></span></p><br><br><p><span><span>-</span><span>Develop quarterly sales and channel plans for assigned channels, translating approved commercial targets into partner priorities, sales activities, pipeline requirements, and execution plans.</span></span></p><br><br><p><span><span>-</span><span>Lead the performance management of assigned channels by monitoring revenue and commercial results against agreed targets, identifying performance gaps, and driving corrective and optimization actions.</span></span></p><br><br><p><span><span>-</span><span>Analyze channel performance, sales data, market trends, customer demand, and partner results to identify growth opportunities, emerging risks, and areas for improvement and provide actionable recommendations to management.</span></span></p><br><br><p><span><span>-</span><span>Manage and strengthen relationships with key channel partners, vendors, and commercial operators to enhance engagement, performance, and long-term commercial value.</span></span></p><br><br><p><span><span>-</span><span>Lead periodic business and performance reviews with channel partners to evaluate revenue and sales performance, address performance gaps, monitor commitments, and agree on improvement and growth initiatives.</span></span></p><br><br><p><span><span>-</span><span>Drive partner sales enablement by ensuring channel partners have the approved commercial information, product/service knowledge, sales materials, processes, and coordination required to effectively pursue opportunities and achieve agreed targets.</span></span></p><br><br><p><span><span>-</span><span>Identify, assess, and qualify commercial opportunities across assigned channels based on strategic fit, commercial potential, customer requirements, delivery considerations, and likelihood of conversion, and recommend priorities for progression.</span></span></p><br><br><p><span><span>-</span><span>Lead the planning and execution of channel-related projects, campaigns, partner initiatives, and commercial activities, ensuring delivery against agreed objectives, timelines, and performance expectations.</span></span></p><br><br><p><span><span>-</span><span>Identify and develop new channels, strategic partnerships, commercial models, and revenue opportunities to expand the commercial pipeline and support sustainable revenue growth.</span></span></p><br><br><p><span><span>-</span><span>Lead commercial negotiations with assigned channel partners within delegated authority and support tenders, proposals, and pricing inputs by coordinating commercial requirements and relevant inputs with the responsible internal functions.</span></span></p><br><br><p><span><span>-</span><span>Lead cross-functional coordination with relevant business units to resolve channel and partner matters, applying appropriate escalation discipline to revenue-impacting issues, delivery risks, partner performance concerns, and other matters that may affect achievement of commercial targets.</span></span></p><br><br><p><span><span>-</span><span>Develop channel revenue forecasts and prepare periodic performance reports, dashboards, and management insights covering revenue against target, sales pipeline, partner performance, opportunity conversion, risks, and required management actions.</span></span></p><br><br><p><span><span>-</span><span>Maintain oversight of channel agreements, partner information, commercial opportunities, performance data, commitments, approvals, and supporting documentation to ensure accuracy, completeness, and appropriate governance.</span></span></p><br><br><p><span><span>-</span><span>Ensure channel management activities comply with approved policies, processes, Delegation of Authority, contractual requirements, and applicable governance protocols, and perform any other tasks related to the nature of work as mandated or directed by the line manager.</span></span></p><br><br> <p><span><span>-</span><span>Bachelor’s degree in business administration, Marketing, Commerce, Management, or a related discipline with (7-10) </span><span>years of relevant experience</span><span>in channel management, partnerships, commercial operations, business development, sales, or account management, including demonstrated experience independently managing commercial channels and strategic partner relationships. The candidate should have experience driving channel performance and revenue growth, conducting partner performance reviews, identifying new commercial opportunities, supporting or leading commercial negotiations, and coordinating complex cross-functional commercial initiatives. Experience in media, advertising, infrastructure, transport, government-linked entities, or related sectors would be advantageous.</span></span></p><br><p><span><span>-</span><span>Master's Degree or relevant professional certification in commercial management, sales, partnerships, or business development would be advantageous.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As the Director Experience, Fraud and Operational Excellence you will lead talabat's end-to-end experience function across four pillars — Customer Experience, Partner Experience, Fraud Operations, and CX Insights — spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner satisfaction, govern multi-million EUR budgets with direct P&amp;L impact, and oversee the integrity of the platform through robust fraud governance.&nbsp;</p><br><br><p>This is a high-impact senior leadership role requiring the ability to operate at both a strategic and executional level — influencing product and commercial roadmaps, shaping cross-functional policy, and developing a team of senior managers and specialists. You will serve as a key voice in the COO leadership team, championing data-driven decision-making, operational excellence, and a culture of continuous improvement.&nbsp;</p><br><br><p>If you are passionate about building world-class experiences at scale, this role is for you.</p><br><br><br><p><u><strong>WHAT’S ON YOUR PLATE?</strong></u></p><br><br><p><strong>Customer Experience Strategy &amp; Leadership:&nbsp;</strong></p><br><br><ul><li><p>Own the end-to-end CX strategy across all verticals (Food, tMart, Local Shops, DineOut) and 8 MENA markets.&nbsp;</p><br><br></li><li><p>Define and govern cNPS, cSAT, and other north star metrics — setting targets, driving methodology, and leading cross-functional execution to move them.&nbsp;</p><br><br></li><li><p>Translate customer data, behavioral trends, and support signals into prioritized initiatives that improve retention, satisfaction, and order frequency.&nbsp;</p><br><br></li><li><p>Champion process automation, standardization, and digitalization of key CX workflows.&nbsp;</p><br><br></li></ul><br><p><strong>Partner Experience &amp; Budget Governance:&nbsp;</strong></p><br><br><ul><li><p>Oversee talabat's Partner Experience function, ensuring vendor satisfaction (vNPS/vSAT) is treated as a strategic competitive differentiator linked to commercial performance.&nbsp;</p><br><br></li><li><p>Maintain full accountability for the Functional budgets - customer and vendor compensation program — a multi-million EUR annual budget — including annual planning, policy design, market rollout sequencing, and ongoing financial governance.</p><br><br></li><li><p>Govern the complete portfolio of partner-facing policies and SOPs across all markets and verticals.&nbsp;</p><br><br></li></ul><br><p><strong>Fraud Operations &amp; Risk Governance:&nbsp;</strong></p><br><br><ul><li><p>Provide strategic oversight of talabat's Fraud Operations function, covering prevention, detection, and response frameworks across the ecosystem.&nbsp;</p><br><br></li><li><p>Ensure fraud governance is aligned with compliance, audit, and legal standards.&nbsp;</p><br><br></li><li><p>Drive cross-functional alignment between Fraud, Product, Finance, and Legal to balance risk mitigation with customer experience quality and platform growth.&nbsp;</p><br><br></li></ul><br><p><strong>Insights &amp; Analytics:&nbsp;</strong></p><br><br><ul><li><p>Oversee the Insights function, ensuring real-time visibility into performance across all markets through robust dashboards and structured reporting.&nbsp;</p><br><br></li><li><p>Champion a data-first culture across the department — ensuring insights translate into action.&nbsp;</p><br><br></li><li><p>Partner with BI, Data Science, and Product to build the data infrastructure that underpins reliable departmental performance visibility.&nbsp;</p><br><br></li><li><p>Run primary research, NPS programs to gather structured, well represented qualitative feedback - using these to inform local and regional priorities</p><br><br></li></ul><p><strong>People Leadership &amp; Organisational Development:</strong></p><br><br><ul><li><p>Lead and develop a team of middle managers and specialists and analysts.&nbsp;</p><br><br></li><li><p>Design the department's OKR framework, KPI architecture, and Business Review structure.&nbsp;</p><br><br></li><li><p>Set clear goals for the function and drive high performance and professional growth across all levels — fostering a culture of ownership, innovation, and customer-centricity.&nbsp;</p><br><br></li></ul><p><strong>Senior Stakeholder Management &amp; Cross-Functional Leadership:</strong></p><br><br><ul><li><p>Serve as the experience authority in senior leadership forums, influencing Product, Commercial, Finance, and Operations decisions.&nbsp;</p><br><br></li><li><p>Present strategic insights, budget performance, and departmental OKRs to COO and ExCo leadership.</p><br><br></li><li><p>&nbsp;Lead high-complexity, cross-functional programs assigned at department or company level with no existing playbook.</p><br><br></li></ul><br>What you need to be successful<br><p><u><strong>WHAT DID WE ORDER?</strong></u></p><br><br><p><strong>Qualifications &amp; Experience:</strong></p><br><br><ul><li><p>Bachelor's or Master's degree in Business Administration, Operations, CX, Data Analytics, or a related field.&nbsp;</p><br><br></li><li><p>10+ years of experience in customer experience, operations, or strategy, preferably in e-commerce, food delivery, or a high-growth tech environment.&nbsp;</p><br><br></li><li><p>Proven track record of leading mid level managers and large team members across multiple functions in a matrixed organization.&nbsp;</p><br><br></li><li><p>P&amp;L or budget accountability, experience ideally at a multi-million EUR scale.&nbsp;</p><br><br></li><li><p>Strong background in data analysis, performance management, and CX or operational strategy.&nbsp;</p><br><br></li><li><p>Experience working across multiple markets and geographies.</p><br><br></li></ul><p><strong>Skills &amp; Competencies:</strong></p><br><br><ul><li><p>Exceptional leadership skills — able to inspire, align, and develop high-performing teams.&nbsp;</p><br><br></li><li><p>Strategic mindset with strong execution discipline; comfortable operating at both the 30,000-foot and ground levels.&nbsp;</p><br><br></li><li><p>Data-driven decision-making, with the ability to synthesize complex datasets into clear insights and recommendations.&nbsp;</p><br><br></li><li><p>Excellent stakeholder management and executive communication skills — able to influence and present to ExCo and Board level.&nbsp;</p><br><br></li><li><p>Deep customer and partner empathy, with a passion for delivering exceptional experiences at scale.&nbsp;</p><br><br></li><li><p>Strong cross-functional collaboration skills across Product, Finance, Legal, and Operations.&nbsp;</p><br><br></li><li><p>Ability to lead through ambiguity and drive clarity in complex, fast-moving environments.&nbsp;</p><br><br></li><li><p>AI-first mindset — comfortable leveraging automation and emerging tools to drive scale and efficiency.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The <strong>Senior Store Manager – Food</strong> is responsible for leading the overall commercial, operational, and people performance of a high-volume Marks &amp; Spencer Food store. The role provides strategic leadership to ensure the delivery of exceptional customer experiences while driving sustainable sales growth, profitability, operational excellence, and compliance with M&amp;S Food standards.</p><p>Leading a large, cross-functional team, the Senior Store Manager is accountable for delivering best-in-class retail operations across all Food departments, fostering a high-performance culture, and ensuring the highest standards of food safety, product availability, and customer service. Working closely with Regional Operations, Supply Chain, Planning, and Commercial teams, the role plays a key part in delivering business objectives and supporting future growth.</p><p>Success in this role is measured through commercial performance, operational excellence, customer satisfaction, team engagement, food safety compliance, and overall business profitability.</p><p><strong>What You Will Do</strong></p><p><strong>&nbsp;</strong></p><p><strong>Drive Commercial Performance &amp; Business Growth</strong></p><ul><li><p>Develop and execute the store's commercial strategy to achieve sales, profitability, and operational targets.</p></li><li><p>Analyse trading performance and implement action plans to maximise revenue, customer conversion, and profitability.</p></li><li><p>Drive commercial initiatives, promotional activities, and seasonal campaigns to improve business performance.</p></li><li><p>Monitor key business KPIs, including sales, gross margin, inventory, waste, shrinkage, labour productivity, and customer satisfaction.</p></li><li><p>Identify opportunities for continuous improvement and implement best practices to optimise store performance.</p></li><li><p>Ensure effective inventory investment while maintaining high product availability and reducing waste.</p></li></ul><p><strong>Lead &amp; Inspire High-Performing Teams</strong></p><ul><li><p>Provide inspirational leadership to department managers and store colleagues, fostering a culture of accountability, collaboration, and customer excellence.</p></li><li><p>Develop leadership capability through coaching, mentoring, succession planning, and performance management.</p></li><li><p>Recruit, develop, and retain top talent to build a high-performing leadership team.</p></li><li><p>Drive colleague engagement initiatives that promote inclusion, wellbeing, and continuous learning.</p></li><li><p>Ensure effective workforce planning to support operational and commercial priorities.</p></li></ul><p><strong>Deliver Exceptional Customer Experience</strong></p><ul><li><p>Champion a customer-first culture that consistently delivers the premium M&amp;S shopping experience.</p></li><li><p>Ensure customer service standards exceed expectations across every department.</p></li><li><p>Actively review customer feedback and implement service improvement initiatives.</p></li><li><p>Lead the resolution of escalated customer concerns professionally and effectively.</p></li><li><p>Drive customer loyalty through service excellence and operational consistency.</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Provide strategic oversight of all daily store operations, ensuring efficient execution across all Food departments.</p></li><li><p>Ensure operational standards, policies, and procedures are consistently implemented.</p></li><li><p>Drive productivity improvements across replenishment, inventory management, merchandising, and store operations.</p></li><li><p>Ensure the store is fully prepared for trading through effective operational planning.</p></li><li><p>Lead continuous improvement initiatives to enhance operational efficiency.</p></li></ul><p><strong>Food Safety, Compliance &amp; Risk Management</strong></p><ul><li><p>Ensure full compliance with M&amp;S Food Safety standards, HACCP requirements, Municipality regulations, and Health &amp; Safety legislation.</p></li><li><p>Maintain the highest standards of food quality, freshness, hygiene, and operational compliance.</p></li><li><p>Lead food safety audits and implement corrective actions where required.</p></li><li><p>Promote a proactive safety culture across the store.</p></li><li><p>Ensure all operational risks are effectively managed.</p></li></ul><p><strong>Inventory &amp; Supply Chain Management</strong></p><ul><li><p>Drive inventory optimisation to maximise availability while controlling waste and shrinkage.</p></li><li><p>Collaborate with Planning and Supply Chain teams to improve forecasting and stock flow.</p></li><li><p>Ensure replenishment processes deliver exceptional on-shelf availability.</p></li><li><p>Monitor inventory accuracy, stock loss, and waste performance.</p></li><li><p>Support business initiatives that improve supply chain efficiency.</p></li></ul><p><strong>Visual Merchandising &amp; Brand Standards</strong></p><ul><li><p>Ensure the store consistently delivers world-class visual merchandising standards.</p></li><li><p>Maintain exceptional store presentation aligned with M&amp;S brand guidelines.</p></li><li><p>Support seasonal campaigns, promotional launches, and commercial initiatives.</p></li><li><p>Conduct regular commercial reviews to identify opportunities for improvement.</p></li></ul><p><strong>Financial &amp; Business Management</strong></p><ul><li><p>Own the store's P&amp;L and deliver financial targets through effective cost control and commercial decision-making.</p></li><li><p>Manage labour budgets, operational expenditure, and controllable costs.</p></li><li><p>Analyse financial reports and implement actions to improve profitability.</p></li><li><p>Present business performance, risks, and opportunities to senior leadership.</p></li><li><p>Drive strategic initiatives that contribute to long-term business growth.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong commercial and financial acumen.</p></li><li><p>Strategic leadership and people development skills.</p></li><li><p>Excellent stakeholder management and influencing ability.</p></li><li><p>Expertise in food retail operations and customer experience.</p></li><li><p>Strong understanding of inventory management, replenishment, and supply chain principles.</p></li><li><p>Ability to interpret commercial data and make informed business decisions.</p></li><li><p>Excellent communication and presentation skills.</p></li><li><p>Proven ability to lead large teams in a fast-paced retail environment.</p></li><li><p>Strong planning, organisational, and problem-solving skills.</p></li><li><p>Continuous improvement mindset with a focus on operational excellence.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>Bachelor's Degree in Business Management, Retail Management, Hospitality, Supply Chain, or a related discipline.</p></li><li><p><strong>10+ years of experience</strong> in Food Retail, Supermarket, Hypermarket, or Grocery Retail.</p></li><li><p><strong>5+ years of experience</strong> leading large-format or flagship retail stores.</p></li><li><p>Proven track record of delivering sustainable sales growth, profitability, and operational excellence.</p></li><li><p>Experience managing large, cross-functional retail teams.</p></li><li><p>Strong knowledge of food safety, HACCP, Municipality regulations, and retail compliance.</p></li><li><p>Experience managing P&amp;L, labour budgets, inventory, and commercial performance.</p></li><li><p>Strong leadership, coaching, and talent development experience.</p></li><li><p>Proficiency in retail management systems, SAP, Microsoft Office, and business reporting tools.</p></li></ul><p><strong>Key Competencies</strong></p><p><strong>Commercial Leadership</strong></p><ul><li><p>Commercial Acumen</p></li><li><p>Business Strategy</p></li><li><p>Financial Management</p></li><li><p>P&amp;L Ownership</p></li></ul><p><strong>Leadership &amp; People</strong></p><ul><li><p>Inspirational Leadership</p></li><li><p>Coaching &amp; Talent Development</p></li><li><p>Succession Planning</p></li><li><p>Stakeholder Management</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Food Retail Operations</p></li><li><p>Inventory Optimisation</p></li><li><p>Food Safety &amp; Compliance</p></li><li><p>Supply Chain Collaboration</p></li><li><p>Continuous Improvement</p></li></ul><p><strong>Customer Excellence</strong></p><ul><li><p>Customer Experience</p></li><li><p>Service Excellence</p></li><li><p>Brand Standards</p></li></ul><p><strong>Personal Effectiveness</strong></p><ul><li><p>Strategic Thinking</p></li><li><p>Decision Making</p></li><li><p>Problem Solving</p></li><li><p>Communication &amp; Influencing</p></li><li><p>Planning &amp; Organising</p></li><li><p>Accountability</p></li></ul><br><br><p></p></section>