Restaurants Manager Jobs in UAE
18416 Jobs Found
Who Are We❓We Are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram. We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<br>The Job in a Nutshell????At Servme, growth is driven by execution. We are looking for a Team Lead – SMB Account Management (Retention & Growth) to lead a team of 3–5 Account Managers, with full ownership over churn reduction, expansion revenue, and ARR growth across our SMB portfolio. This is a player-coach role — you will be responsible for both team performance and your own individual revenue target. You are expected to lead from the front, actively driving retention and expansion while building a team that consistently delivers strong commercial outcomes.<br>What Will You Do❓This is not a traditional management role. We are looking for a high-intensity, execution-driven Team Lead – SMB Sales (GCC) who can close deals, lead from the front, and drive a team to consistently hit and exceed targets. This is a player-coach role, you will own your own quota while managing and scaling a team of 2–4 Business Development Managers. You are expected to bring structure, discipline, and strategy, while maintaining a strong personal contribution to revenue.<br>Responsibilities:Own and deliver on both team targets and individual revenue targets (retention and expansion) Lead and manage a team of 3–5 Account Managers, driving accountability and performance Personally manage and grow a portfolio of accounts, contributing directly to ARRIdentify and execute on upsell, cross-sell, and expansion opportunities Proactively identify churn risks and implement strategies to retain key accounts Step in on at-risk or high-value accounts to drive retention and revenue outcomes Coach and mentor the team on client engagement, commercial conversations, and value positioning Drive strong product adoption and engagement to support retention Establish and enforce account management processes, playbooks, and performance standards Monitor key metrics including churn rate, expansion revenue, ARR growth, and account health Maintain strong visibility on renewals pipeline and revenue forecasting Collaborate with Sales, Support, and Product teams to improve overall customer experience<br>What Are We Looking For❓5-8 years of experience in account management, customer success, or client-facing commercial roles Proven track record of reducing churn and driving expansion revenue / ARR growth Experience managing or mentoring a team in a target-driven environment Strong commercial mindset with experience in renewals, upsell, pricing discussions, and negotiations Demonstrated ability to own both individual and team revenue performance Strong client-facing presence with the ability to build trust and influence outcomes Experience working with SMB clients in Saa S or hospitality tech is a strong advantage Data-driven approach to managing account performance and health metrics Highly proactive, results-oriented, and accountable Fluency in English and Arabic required (French is a plus)<br>What We Offer You❗We believe you will love working at Servme! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including bonuses and the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Oversee daily restaurant operations, ensuring that service standards are met and customer satisfaction is prioritized.</li><li>Coordinate and train staff on service protocols, menu knowledge, and health and safety regulations to maintain a high-performing team.</li><li>Manage inventory and supply orders, ensuring that stock levels meet the demands of service without excess waste.</li><li>Handle customer inquiries and complaints professionally, resolving issues promptly to enhance the dining experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 2 years of experience in a supervisory role within the food and beverage industry, demonstrating leadership capabilities.</li><li>Relevant educational background, preferably a degree in hospitality management or a related field, showcasing foundational knowledge.</li><li>Experience in managing diverse teams, with a focus on training and developing staff to enhance their skills and performance.</li><li>Certifications in food safety and handling, ensuring compliance with local health regulations and standards.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage the end-to-end employee lifecycle, including recruitment coordination, onboarding, probation, confirmations, promotions, transfers, resignations, and offboarding.</p></li><li><p>Prepare and issue employment contracts, offer letters, salary revision letters, warning letters, termination letters, experience certificates, and other HR documentation.</p></li><li><p>Maintain accurate and confidential employee records, personnel files, and HR databases.</p></li><li><p>Coordinate monthly payroll inputs, including attendance, leave, overtime, deductions, and final settlements in ERP.</p></li><li><p>Ensure payroll data is accurate and submitted within deadlines.</p></li><li><p>Monitor employee attendance, leave balances, and absenteeism.</p></li><li><p>Ensure compliance with UAE Labour Law, company policies, MOHRE regulations, and WPS requirements.</p></li><li><p>Coordinate visa processing, labour contracts, Emirates ID renewals, and related documentation with the PRO.</p></li><li><p>Handle employee relations, HR queries, disciplinary processes, grievance handling, and policy implementation.</p></li><li><p>Support performance management, employee engagement initiatives, and training coordination.</p></li><li><p>Prepare HR reports, dashboards, and workforce analytics for management.</p></li><li><p>Office Management & Administration</p></li><li><p>Monitoring HR assistants and their day-to-day work tasks.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>· Competitive Salary Package Based on Experience and Qualification</p><p>In UAE Experience we offered a Starting Salary AED 6,000 per month, based on their performance after joining, the salary may be revised up to AED. 7000/-</p><br><p>In INDIA Experience we offered a Starting Salary AED 5,000 per month.</p><br><ul><li><p>All shortlisted candidates must provide their educational certificates and experience certificates as proof of their qualifications and HR Manager-level experience.</p></li></ul><p></p></section>
Role: General Manager - Luxury Lifestyle Dining & Entertainment Venue Type: Full Time Location: Dubai, UAE<br>About the Role We are looking for an experienced and passionate General Manager to lead the overall success and performance of Le Piaf Dubai, one of Dubai's leading lifestyle dining and entertainment destinations.<br>Le Piaf offers a unique guest experience where exceptional French dining seamlessly transitions into a vibrant, high-energy evening atmosphere. This role requires a commercially driven hospitality leader who thrives in luxury, fast-paced environments and has a passion for delivering outstanding guest experiences, leading high-performing teams, and driving business success.<br>The General Manager will oversee all aspects of the venue, ensuring operational excellence, financial performance, exceptional service standards, and an unforgettable guest experience from the first seating through the final service of the night.<br><br>Main Responsibilities Lead the overall day-to-day operation of Le Piaf, ensuring exceptional standards of service, quality, hospitality, and guest satisfaction. Manage a dynamic, high-energy operation that evolves from refined dining into a lively entertainment-driven evening experience while maintaining operational excellence throughout the entire guest journey. Drive revenue growth, profitability, and overall business performance through effective commercial and operational strategies. Manage budgets, labour costs, forecasting, P&L performance, inventory, and operational efficiencies to achieve financial targets. Lead, coach, and develop a large front and back of house team, creating a culture of accountability, teamwork, and service excellence. Maintain a strong presence on the floor, building relationships with guests, VIP clientele, and key stakeholders while ensuring exceptional hospitality standards. Work closely with the Marketing and Events teams to execute activations, entertainment programs, special events, and promotional initiatives that enhance the guest experience and maximise revenue opportunities. Monitor operational performance, guest feedback, and key business metrics, implementing improvements where required. Ensure compliance with company policies, health and safety regulations, licensing requirements, and all legal standards. Foster strong collaboration with support departments to ensure the smooth operation of the business. Carry out any other duties required to support the successful operation of the venue.<br>Qualifications Minimum 3 years' experience as a General Manager within a luxury, high-volume hospitality venue. Previous experience managing lifestyle restaurants, premium dining concepts, supper clubs, or entertainment-led venues is highly preferred. Demonstrated experience leading venues where exceptional dining is complemented by live entertainment, DJs, performances, or a vibrant nightlife atmosphere. Strong understanding of luxury hospitality, guest engagement, and VIP service standards. Proven track record of driving revenue growth, profitability, and operational performance. Strong financial acumen, including budgeting, forecasting, P&L management, and cost control. Experience leading and developing large multicultural teams within fast-paced hospitality environments. Excellent leadership, communication, and decision-making skills with the ability to remain calm under pressure. Passion for hospitality, guest experience, and creating memorable moments for every guest.
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<br>Company Description<br><br><p><strong>Join us at Accor, where life pulses with passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality is a work of heart,</strong><br><strong>Join us and become a Heartist®.</strong></p><br><br>Job Description<br><br><ul><li>Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition</li><li>Assist the Front Office Manager in all aspects of his/her duties</li><li>Ensure repeat guests and other VIPs receive special attention and recognition</li><li>Control room availability, room types, accuracy of room count and rate categories</li><li>Maximize occupancy, revenue & average rate while maintaining high service standards</li><li>Liaise with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to</li><li>Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are met</li><li>Be aware of credit policies and procedures and liaise closely with the Finance Department to ensure that credit procedures are properly carried out</li><li>Know system recovery procedures</li><li>Developed and executed training programs for staff, enhancing service consistency and team performance, contributing to improved guest satisfaction and service consistency.</li><li>Verifying daily loyalty program points using HotelLink and ACDC platforms, ensuring all eligible guests receive their points and making adjustments as necessary.</li><li>Ensured full brand compliance through regular audits, SOP enforcement, and ongoing team coaching to maintain operational standards.</li><li>Acted as the main escalation point for guest issues, ensuring timely resolution of complaints and maintaining high guest satisfaction scores.</li><li>Train, guide & support the team in providing outstanding guest welcoming and experiences.</li></ul><br>Qualifications<br><br><ul><li>Good organisational skills</li><li>Ability to manage a multi-cultural workforce</li><li>Excellent leadership & communication skills</li><li>Previously working in Accor is a plus</li><li>Knowledge of opera property Management System</li><li>Flexible management style to meet the challenges of a changing work environment</li><li>Good knowledge of the entire Front Office Operations</li><li>Must be a self-starter, coach & mentor who can motivate the Team to perform their best</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
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<span><br>JOB SUMMARY<br>Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>Essential Experience <br>• Experience and/or knowledge of hotel business.<br>• Ability to understand quality management practices and teaches to others.<br>• Ability to understand data collection methods.<br>• Knowledge of budget preparation and the control of costs.<br>• Working knowledge of statistical measurement tools.<br>• Effective presentation skills.<br>• Detail orientation and analytical<br>Desirable Experience <br>• Operations background – depending on hotel facilities, a rooms or f&b background may be preferred<br>• Previous training in guest relations.<br>• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.<br>• Experience/trained in Six Sigma or TQM<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.<br>• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.<br>• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.<br>• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.<br>• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.<br>• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.<br>• Immerses in operations to better understand issues/defects faced on the ground.<br>• Drives several initiatives for business standard audits and guestvoice.<br>• Conducts monthly audit to verify compliance with company and brand standards.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Completes other reasonable duties as requested by leadership.<br>Executing Quality Training Programs<br>• Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.<br>• Develops specific training designed to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Partners with L&D team to verify transfer of learning in the hotel/classroom takes place.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Verifies the tools for continuous improvements are in place and being utilized.<br>• Uses data collection methods to identify, compile, display, track, and analyze defect trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<br>• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Position Title: E-Commerce Manager Employment Type: Full Time Salary AED: up to 10,000 depending on experience and qualifications Job Location: Sharjah, UAE<br>About the Client: A leading UAE-based FMCG distributor representing international brands across Modern Trade, Traditional Trade, E-commerce, and HORECA<br>Job Description: Manage the day-to-day e-commerce operations and lead the e-commerce team. Manage product listings, pricing, promotions, online orders, and product availability across e-commerce platforms. Monitor online sales performance and analyse e-commerce data to identify opportunities for growth and improvement. Coordinate with internal teams and e-commerce platforms to ensure smooth operations, order fulfilment, and customer service<br>Qualifications: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field. 3+ years FMCG experience in food or non-food products is mandatory Strong understanding of e-commerce platforms, online sales, and digital operations. Good analytical, communication, and coordination skills<br>How to Apply:Send your CV in word format to: ECOMMERCEJOBZ2020 AT GMAIL DOT COM and use “E-Commerce Manager” as email subject.
<p>The Store Manager is responsible for overseeing the overall daily operations of the store, ensuring efficient sales performance, excellent customer service, effective team management, proper inventory control, and compliance with company policies and operational standards. The role requires strong leadership, organization, and decision-making skills to achieve business objectives and maintain a high-performing store environment.</p>
<p>Please send your updated CV via email: hr.anikaglobal@gmail.com<br />
Note: Freshers may send CV</p>
<p>The Store Manager is responsible for overseeing the overall daily operations of the store, ensuring efficient sales performance, excellent customer service, effective team management, proper inventory control, and compliance with company policies and operational standards. The role requires strong leadership, organization, and decision-making skills to achieve business objectives and maintain a high-performing store environment.<br />
please send your updated CV via email : hr.anikaglobal@gmail.com<br />
or WhatsApp/0582297907</p>
About the Job Role Description A Seafood Sales Manager / Seafood Packaging Associate is responsible for supporting the commercial and operational activities of a seafood business, including customer sales, account management, seafood product coordination, order fulfillment, packaging, quality checks, and inventory support. The role requires a strong understanding of seafood products, customer requirements, product handling, packaging standards, and cold-chain operations. The successful candidate will work closely with customers, suppliers, warehouse teams, packaging personnel, logistics providers, and management to ensure seafood orders are handled accurately and delivered according to agreed requirements. Key Responsibilities Manage and support daily seafood sales and customer-service activities. Develop relationships with restaurants, hotels, supermarkets, catering companies, wholesalers, retailers, and other seafood buyers. Identify new business opportunities and expand the existing customer base. Maintain regular communication with existing customers and understand their purchasing requirements. Provide customers with accurate information regarding seafood varieties, sizes, grades, availability, pricing, and delivery schedules. Recommend suitable seafood products according to customer specifications and budget. Prepare quotations, sales orders, invoices, and related commercial documentation. Follow up on quotations, pending orders, customer requests, and outstanding sales opportunities. Coordinate customer orders with purchasing, warehouse, packaging, and delivery teams. Confirm product quantities, specifications, packaging requirements, and delivery instructions before order processing. Monitor order progress and communicate changes or delays to customers promptly. Maintain accurate customer profiles, order records, pricing information, and sales documentation. Handle customer complaints, product concerns, delivery issues, and after-sales requests professionally. Monitor customer satisfaction and identify opportunities to improve service quality. Track sales performance and support the achievement of monthly and annual revenue targets. Prepare sales summaries, customer reports, forecasts, and performance updates for management. Monitor market demand, competitor activity, customer preferences, and seafood pricing trends. Assist management with developing sales strategies and customer-retention initiatives. Coordinate with suppliers to confirm seafood availability, quality, quantity, pricing, and delivery schedules. Assist with receiving and inspecting incoming seafood shipments. Check seafood products for freshness, appearance, odor, temperature, quantity, and packaging condition. Separate or report products that do not meet established quality requirements. Organize seafood according to species, product type, size, grade, customer order, and storage requirements. Prepare seafood products for packaging according to approved specifications. Weigh products accurately and verify quantities against customer orders. Select appropriate food-grade packaging materials for different seafood products. Pack seafood in accordance with company procedures and applicable food-safety requirements. Ensure packages are properly sealed, labeled, dated, and prepared for storage or transportation. Verify product labels, batch information, weight, product descriptions, and handling instructions. Maintain appropriate chilled or frozen conditions during preparation and packaging. Monitor product temperatures and immediately report cold-chain deviations. Ensure packaged seafood is protected from contamination, leakage, physical damage, and improper handling. Arrange packaged products in designated refrigerated or frozen storage areas. Follow stock rotation procedures and monitor products according to their shelf-life requirements. Conduct routine inventory checks and assist with reconciliation of physical and recorded stock. Monitor packaging materials and request replenishment when necessary. Inspect cartons, trays, bags, labels, containers, seals, and other packaging supplies. Minimize seafood waste through accurate handling, proper storage, efficient packaging, and stock rotation. Maintain clean and hygienic preparation and packaging areas. Clean and sanitize food-contact surfaces, utensils, equipment, weighing scales, and workstations according to established procedures. Follow HACCP principles, food-safety procedures, hygiene standards, and workplace safety requirements. Maintain records relating to receiving, inspection, temperature monitoring, packaging, inventory, and dispatch activities. Support seafood traceability procedures and ensure relevant product information can be identified when required. Verify finished orders before dispatch to ensure the correct products and quantities are included. Coordinate with logistics teams regarding delivery times, customer addresses, temperature requirements, and special instructions. Assist with resolving discrepancies between customer orders, warehouse records, and delivered products. Maintain professional communication with customers, suppliers, drivers, warehouse personnel, and internal departments. For Sales Manager responsibilities, supervise sales staff and organize daily sales activities. Set sales objectives and monitor team performance against established KPIs. Train sales personnel on seafood products, customer service, order procedures, and sales practices. Manage important customer accounts and maintain long-term commercial relationships. Review customer pricing, volume requirements, contracts, and supply arrangements within authorized limits. Coordinate cross-functional activities between sales, procurement, quality control, warehouse, packaging, finance, and logistics teams. Ensure all commercial and operational activities follow company policies and applicable UAE requirements. Perform other seafood sales, packaging, inventory, customer-service, and operational duties as assigned. Requirements High school diploma or equivalent qualification is preferred. Diploma or bachelor's degree in Business Administration, Sales, Food Science, Food Technology, Supply Chain, Logistics, or a related field is an advantage. Previous experience in seafood, food distribution, food processing, wholesale, retail, cold-chain operations, sales, or packaging is preferred. Practical knowledge of fresh, chilled, and frozen seafood products is an advantage. Understanding of seafood varieties, product specifications, sizes, grades, and quality indicators. Knowledge of proper seafood handling, storage, packaging, and transportation procedures. Understanding of cold-chain management and temperature-control requirements. Strong sales and customer relationship-management abilities. Excellent verbal and written communication skills. Ability to understand customer requirements and translate them into accurate product orders. Strong attention to detail when checking product specifications, weights, quantities, labels, and packaging. Good negotiation and commercial skills. Strong organizational and time-management abilities. Ability to manage multiple customer accounts and orders simultaneously. Good numerical skills for pricing, weighing, quantities, and inventory reconciliation. Familiarity with POS, ERP, CRM, warehouse-management, or order-processing systems is an advantage. Good computer skills and proficiency with Microsoft Office applications. Strong understanding of food hygiene and workplace safety. HACCP or food-safety certification is an advantage. Ability to work in refrigerated, chilled, warehouse, and food-processing environments. Good physical stamina and ability to handle seafood products and packaging materials safely. Ability to work under pressure in a time-sensitive food-distribution environment. Strong teamwork and problem-solving abilities. For Sales Manager positions, previous experience supervising sales teams or managing key accounts is preferred. Ability to set sales targets, monitor KPIs, coach employees, and develop customer accounts. Professional and customer-focused approach. Willingness to work flexible schedules, including early mornings, evenings, weekends, and public holidays when required. Fluency in English is preferred; Arabic or additional languages are an advantage. Knowledge of the UAE seafood, hospitality, restaurant, wholesale, and retail sectors is beneficial. Relevant seafood handling, food-safety, sales, logistics, or packaging certification is an advantage. What We Offer Competitive salary based on experience and qualifications. Professional seafood and food-distribution working environment. Sales incentive or commission opportunities where applicable. Exposure to restaurants, hotels, catering businesses, retailers, wholesalers, and commercial seafood clients. Practical experience with fresh, chilled, and frozen seafood products. On-the-job training in seafood products, customer management, packaging, quality control, and cold-chain operations. Opportunities to develop sales, account-management, inventory, packaging, and food-distribution expertise. Career development opportunities within seafood, food distribution, hospitality supply, sales, logistics, and food operations. Professional training in food safety, seafood handling, and commercial operations. Opportunities to collaborate with suppliers, buyers, logistics teams, quality-control personnel, and commercial customers. For managerial positions, opportunities to develop team leadership, key-account management, and sales strategy skills. Employment benefits in accordance with UAE labour regulations.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Oversee daily floor operations, ensuring seamless service delivery from guest arrival to departure.</li><li>Lead and motivate the front-of-house team, fostering a positive and productive work environment.</li><li>Manage table reservations and guest flow efficiently to maximize seating capacity and minimize wait times.</li><li>Address and resolve guest concerns or complaints promptly and professionally, turning potentially negative experiences into positive ones.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High school diploma or equivalent; further education in hospitality or management is a plus.</p></li><li><p>Minimum of 6-8 years of progressive experience in a fast-paced restaurant environment, with at least 2 year in a supervisory capacity.</p></li><li><p>Possession of a valid Food Handler's Card and/or relevant alcohol service certification (e.g., TIPS, ServSafe Alcohol).</p></li><li><p>Proven ability to lead, coach, and develop a diverse team, driving performance and accountability.</p></li></ul><p></p></section>
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<span> </span><p><span><span><span>Agent, Restaurant Reservations</span></span></span> <br><span><span>(<span>20297</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About The Role </strong></p><br>
<p>Are you comfortable talking and engaging with guests over the telephone? Are you passionate about restaurants and the hospitality industry giving a unique guest experience? Are you able to multi-task without compromising quality? If you possess these skills, we have the perfect job for you at Atlantis Dubai.</p><br> <p>As an Agent, Room Reservations you should be a continuous source of information to help and assist all the guests in their needs, as well as replying to all incoming correspondence promptly. You will also assist in preparing reports and supporting the team, respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding Atlantis Dubai products or services.</p><br> <p><strong>About You</strong></p><br>
<p>It is essential that you have previous experience in either a call center, or alternatively, prior work history in the front office, guest relations, club lounge, hotel reservations, or similar environment. Impeccable personal presentation, patient when dealing with guests, maintain a positive attitude at all times, pay attention to details, and passionate about customer service. Computer literacy and Opera systems are imperative, and fluency in English is a must. Due to our guest’s demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 113 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.<br>We are looking for a dynamic and well-connected PR Manager to join our Daylife Division in Dubai. This is an in-house, hands-on role for someone who thrives in a fast-paced luxury lifestyle environment and enjoys being directly involved in driving PR activity — from media relations and influencer engagement to events, brand storytelling and on-ground activations.<br>The successful candidate will work closely with our Marketing and Operations teams to strengthen the visibility, positioning and cultural relevance of our daylife (Pool & Beach) brands across the UAE and GCC markets. <br>If you are passionate about luxury lifestyle hospitality and know how to turn great brand moments into meaningful conversations and media visibility, we would love to hear from you.<br>Key Responsibilities:<br>Develop and execute PR strategies and communication plans for our Daylife portfolio. Take a hands-on approach to day-to-day PR activities, including media pitching, press releases, media enquiries, interview coordination and proactive story development. Build and maintain strong relationships with key UAE and international media, editors, journalists, influencers and relevant lifestyle networks. Drive PR coverage around brand campaigns, events, collaborations, launches and key seasonal moments. Manage influencer and VIP engagement, including invitations, hosting and relationship building. Be actively present at key events and activations in daylife venues, ensuring strong media and influencer engagement on the ground. Identify relevant PR opportunities, partnerships and cultural moments that strengthen brand positioning. Coordinate with external partners where required while maintaining strong in-house ownership and execution. Monitor media coverage, PR performance and competitor activity and provide monthly reporting and weekly updates Work closely with Marketing, Creative and Operations teams to ensure consistent brand messaging. <br>Ideal Candidate:<br>Minimum 4–5 years of PR experience, with a strong PR agency background managing luxury hospitality, fine-dining (Michelin guide, Gault and miller, world 50 best restaurants) and nightlife Strong existing network of UAE media, lifestyle editors, influencers and industry contacts. Previous PR agency experience is highly preferred Excellent interpersonal and English communication skills; proficiency in additional European languages is highly preferred. Must have hands-on experience with execution rather than solely managing agencies or external partners. Strong understanding of Dubai’s luxury lifestyle, hospitality and entertainment landscape. Excellent written and verbal communication skills with strong storytelling ability. Confident working directly with senior stakeholders, media, influencers, VIPs and operational teams. Highly organized, proactive and able to manage multiple brands, events and priorities in a fast-paced environment. Flexibility to attend events and activations outside standard office hours when required.
About Jumeirah & the Hotel Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 26 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad’s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants & lounges, offering a myriad of culinary experiences. About the Job An opportunity has arisen for an Assistant Manager to join the Marketing team at Jumeirah Zabeel Saray. The main duties and responsibilities of this role: Drive visibility, positioning, and storytelling for Jumeirah Zabeel Saray’s Food & Beverage outlets and Talise Ottoman Spa by curating and executing seasonal campaigns to boost brand recognition, guest engagement, and revenue across digital, print, and on-property channels. Collaborate closely with the Director of Marketing to implement short- and long-term resort strategies, multi-channel marketing initiatives, and integrated campaigns aligned with annual revenue goals to increase footfall from both external and in-house guests. Oversee F&B and Wellness online marketing plans in partnership with agencies, including SEM, SEO, EDM, social media, digital campaigns, and PR; monitor campaign performance, manage budgets, and recommend optimizations. Lead influencer engagement, media collaborations, and partnerships to maintain continuous visibility of F&B and spa offerings in Dubai’s competitive market. Manage CRM updates and monthly e-communications, ensure campaigns align with brand standards, budgets, and deadlines, and communicate project objectives and timelines to operations teams. Coordinate content creation (photoshoots, videos), community management of social media, marketing and community events, agency/supplier relationships, competitor reviews, and identify collaborative opportunities for key seasonal campaigns and pop-up concepts. About You The ideal candidate will have 3-5 years of experience working with luxury brands or in hospitality, specializing in F&B and Wellness marketing, along with a professional qualification such as a Certificate, Diploma, Bachelor’s, or Professional Degree in Marketing, Advertising, or Media; a Chartered Institute of Marketing qualification is desirable. They must possess strong skills in traditional, digital, and content marketing, including social media expertise, proficiency in the full Microsoft Office suite (especially Excel and Power Point), as well as experience with graphic design and data analytics tools. A thorough understanding of current F&B and Wellness industry trends is essential, coupled with strong analytical skills to conduct competitor research, assess SWOTs of outlets, and make data-driven marketing decisions. Excellent spoken and written business English is required, and any additional language skills will be considered an advantage, alongside strong communication abilities across various platforms and stakeholder levels. The candidate should demonstrate strong project and event management capabilities, with the ability to handle multiple marketing campaigns and initiatives efficiently under tight deadlines while maintaining high standards of quality. We seek a dynamic, confident, and highly enthusiastic individual with excellent time management, negotiation, and stakeholder management skills, who is a positive team player with strong personal drive to succeed and deliver outstanding results. About the Benefits We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
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<p>Do you see yourself as a Restaurant Host for MezzaLuna at InterContinental Residence Suites® Dubai Festival City? </p><br><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </p><br><p><strong>A little taste of your day-to-day:</strong></p><br><ul><li><span>Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.</span></li><li><span>Ensure restaurant operating equipment is clean and in working order.</span></li><li><span>Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.</span></li><li><span>Welcoming guests to the Restaurant, by using the Restaurant name.</span></li><li><span>Inquiring if they have a reservation and noting it in the reservation book if they do.</span></li><li><span>Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book.</span></li><li><span>Being attentive to guest requests.</span></li><li><span>Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.</span></li><li><span>Take telephone bookings and document in the Reservation book according to restaurant standards.</span></li><li><span>Train servers and runners as per SOP.</span></li><li><span>Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.</span></li><li><span>Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus.</span></li><li><span>Might assist with food and beverage service.</span></li><li><span>Maintain detailed knowledge of menu, including daily specials.</span></li><li><span>Ensure tables are cleared quietly and efficiently.</span></li><li><span>Carry food and beverage trays in a safe manner to minimize breakages.</span></li><li><span>Complete dockets accurately and clearly.</span></li><li><span>Maintain current information on all general activities of the hotel.</span></li><li><span>Task related administrational tasks.</span></li><li><span>Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book.</span></li><li><span>Being attentive to guest requests.</span></li><li><span>Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.</span></li><li><span>Take telephone bookings and document in the Reservation book according to restaurant standards.</span></li><li><span>Train servers and runners as per SOP.</span></li><li><span>Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.</span></li><li><span>Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus.</span></li><li><span>Might assist with food and beverage service.</span></li><li><span>Maintain detailed knowledge of menu, including daily specials.</span></li><li><span>Ensure tables are cleared quietly and efficiently.</span></li><li><span>Carry food and beverage trays in a safe manner to minimize breakages.</span></li><li><span>Complete dockets accurately and clearly.</span></li><li><span>Maintain current information on all general activities of the hotel.</span></li><li><span>Task related administrational tasks.</span></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Great communication skills.</li><li>Ability to work in a team and in different functions.</li><li>Warm and inviting personality.</li><li>Ability to think calmly under pressure.</li><li>Willingness to learn open-mindedly.</li><li>Passion of food and curiosity for something new.</li><li>Basic organisation skills in restaurant operation.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
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<span> </span><p><span><span><span>Restaurant Hostess - Casea 101</span></span></span> <br><span><span>(<span>20429</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Restaurant Hostess</strong> to join the Food & Beverage team at<strong> One&Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond developing meaningful relationships with our guests and colleagues. As a <strong>Restaurant Hostess</strong>, you will be responsible for creating a warm and welcoming atmosphere while ensuring a seamless dining experience for every guest. You will oversee the reservation and seating flow, maintain excellent guest engagement, and ensure that service runs efficiently while adhering to our company’s core values. This role involves managing reservations, coordinating guest seating, supporting special events, and supervising the smooth day‑to‑day operations at the restaurant entrance.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul>
<li><span>Greet and welcome guests warmly as they arrive at the restaurant. </span></li>
<li><span>Manage reservations, walk‑ins, and waiting lists efficiently. </span></li>
<li><span>Escort guests to their tables and present menus. </span></li>
<li><span>Coordinate seating arrangements to optimize table turnover and service flow. </span></li>
<li><span>Maintain an organized and updated reservations system. </span></li>
<li><span>Communicate guest preferences and special requests to the service and kitchen teams. </span></li>
<li><span>Answer telephone inquiries regarding reservations, menu details, and restaurant policies. </span></li>
<li><span>Support the service team during peak hours as needed. </span></li>
<li><span>Ensure the hostess stand, entrance area, and menus are always clean and presentable. </span></li>
<li><span>Handle guest complaints or concerns professionally and promptly, escalating when necessary. </span></li>
<li><span>Maintain excellent product knowledge of menu items, daily specials, and promotions. </span></li>
<li><span>Assist in coordinating special events, group bookings, and VIP arrangements. </span></li>
<li><span>Uphold company grooming standards and act as an ambassador for the restaurant’s brand.</span></li>
<li><span>To assist with any other duties that are required by the member of the management team.</span></li>
</ul> <p><span>A suitable candidate should have 1–2 years of experience in an upscale 5-star hotel or resort restaurant environment. Strong knowledge of food & beverage service standards is essential. The candidate should possess excellent personal presentation, interpersonal skills, and the ability to build strong relationships with a high‑profile and diverse clientele. She must be a dynamic team player, committed to delivering the highest level of guest service and creating a welcoming first impression. Excellent communication skills in English are required, and proficiency in an additional language will be highly regarded.</span></p><br> <p><span>At One&Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span></p><br>
<p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br>
<p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Find Your Shangri-La in Shangri-La</span></strong></span></p><br><br>
<p><span>Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.</span></p><br><br>
<p><span><strong>Shangri-La Dubai</strong></span></p><br><br>
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<p><span><strong><span>About the Role</span></strong></span></p><br><br>
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<p><span>As a <strong>Guest Relations Executive - Cigar Lounge & Bar</strong>, you will be the face of our dining experience, creating meaningful connections with guests and ensuring exceptional service throughout their visit. With a passion for hospitality and guest engagement, you will help deliver memorable experiences while maintaining the highest standards of service, professionalism, and guest satisfaction.</span></p><br><br>
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<p><span><strong><span>Key Responsibilities</span></strong></span></p><br><br>
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<p><span>• Interact and engage with guests, ensuring high levels of personalized service and satisfaction.<br>• Welcome, greet, and ensure guests are served promptly and professionally throughout their dining experience.<br>• Handle guest feedback and complaints effectively, resolving issues in a courteous and professional manner.<br>• Build guest relationships through suggestive selling and by creating memorable dining experiences.<br>• Maintain accurate guest profiles and preferences within the system to support personalized service.<br>• Collaborate closely with the F&B team to deliver seamless service and achieve operational goals.</span></p><br><br>
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<p><span><strong><span>About You</span></strong></span></p><br><br>
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<li><span>Has a thorough knowledge of Food & Beverage service technique </span></li>
<li><span>Is able to work in Cigar bar & lounge operation</span></li>
<li><span>Loves interacting with guests </span></li>
<li><span>Believes in teamwork </span></li>
<li><span>Communicates with fluency in English</span></li>
<li><span>Preferably has experience working in either a luxury restaurant or a 5* hotel background</span></li>
<li><span>Is a self-starter and a team player </span></li>
<li><span>Enjoys being challenged</span></li>
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<p><span><strong><span>Why Join Us</span></strong></span></p><br><br>
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<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional</span></li>
<li><span>craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your</span></li>
<li><span>contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where</span></li>
<li><span>everyone can thrive.</span></li>
<li><span>We are an equal opportunity employer.</span></li>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
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<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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